#support
1 messages · Page 838 of 1
Thank you for your time and patience. Best regards, Atronko
i have all the account linked to that one twitch discord averthing
Is that account you linked yours? Yes or no.
yes of course
yes exactly
when we stop playng rustoria
and when we got banned we were streaming too xd
Okay?
okay what go check everything and do something guys it's ridicoulus idk what i can prove to you more than playng 12 years at this game and got banned only in your server for an error like they said to my friend but not me lol
my friend send the streaming of all wipe and got unbanned now i'm here after 2 years
How many people do you want to tell you that this ban is permanent and NOT an error?
and nothing you can do it's just trowing people to valhalla
i'm just frustrated from people doing nothing
Hai was very clear just a few messages ago that this ban is permanent
Doesn't change because you disagree with it
if i was you if someone it's persistent on something i go check better but i can see no one care
Avarage cheater
being persistent doesnt mean much honestly, seeing this daily with blatant cheaters
brother i see more cheater than anyone in this life
we got cheated live a lot of time and they don't get banned like me
I did check after you complained about it
Welcome to rust 
people with fresh account playng for decades
I agree with the ban, so does Hai who you spoke to just earlier, who also looked into it
i agree that's stupid ass fuck you don't have proofs of nothing the guy who banned me it's just an ego guy that's it
you too guys have a good day
!report
Hey, @faint pivot
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
hlo why rustoria.com servers are not visible
in game ?
Hello! If you're looking in the server browser, simply type "Rustoria" in the search bar, and make sure you're on the Official tab
ya
Follow @misty scroll instructions
bro i know that but its not their
@proven narwhal Where should I go to get unbanned?
!appeal
Hey, @rocky dove
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Press "Clear filters" in your bottom left and see if that changes things
did that too
Which server are you trying to look up?
rustoria.co au
AU Medium?
We don't have an AU Monthly, we have a SEA Long, which is a monthly server hosted in Singapore
I see, perfect!
Hi admin please check on my appeal Thanks
i need help
How can we help you
i bannned
Appeals are typically responded to in 1-3 days
Appeals can take 1 to 3 business days
!appeal
Hey, @somber heart
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
OK thank you
Hello admin, can you check how long I have been banned? Also, it supports not displaying on the website
What was the ban reason ?
play with cheating
If you try to appeal the ban it doesn't show up ?
You can see the length of the ban when attempting to join a server
Please try to connect to the server just like Schaadt said and if it doesn't show up and you can't appeal the ban on the webiste come back here.
Hello administrator, could you please review my application first? Thank you.
Yours is no more important than anyone else's
Just like we told you, Appeals can take 1 to 3 business days, no exceptions.
Okay, thank you.
Also note that Saturday and Sunday are non business days.
OK
ok thx
after i submit a appeal how do i know if they responded or not
You'll see it on the website
i found it thank you
I can't file an appeal because my website isn't loading.
What exactly isn't loading?
It doesn't load, just a black screen.
Maybe it's because I live in Russia.
I was banned due to a high risk account.
this is nonsense
Can you check my entire computer?
The page seems to load fine, probably an issue on your side then
We don't take appeals through Discord at all, you need to do it through the website
Maybe it's because I live in Russia.
We have many people from Russia able to appeal
I'm trying
Ticket #d63b0d eu long needs checking. thanx
player reports are handled in the order they come in whereas appeal responses can be 1-3 business days. an admin will take a look as soon as they are able to
I filed an application
Please tell me, what is the house rotting system on the EU East long server?
Ticket #896cd5 man, are the admins of BR LONG blind? these guy is only hitting in one part of te body
the server is completely full of russians hacker/macro/cheat players
and they do nothing, just copy paste the same fucking message
It is 100% vanilla
I noticed that the house rots longer than in vanilla. For example, the stone foundation in vanilla rots for 7 hours, and more than 12 hours have passed on the server, but it has not rotted yet.
hello can i dm someone and ask a question?
We don't touch it at all, so it can't be anything other than vanilla
If there are issues with it, please submit a bug report to Facepunch using F7
Regarding?
regarding to your ban policy
And how long should foundations made of different materials rot in vanilla? It's just that there's different information everywhere, and I can't find the truthful one.
You can check here: https://rusthelp.com/browse/building/blocks/foundation
You can ask here, or you can send me a DM
ty
It is important to note that if you destroyed a TC in the building, up to 24 hours of upkeep will be applied to the building, so it can take up to 24 hours before it starts to decay
have you considered my appeal?
banned now, thx for help and fast answer 
if my friend has a gameban that he got 5 years ago is he allowed to play on your servers or not
Did your friend appeal?
Where can u report again
!report
Hey, @finite seal
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
have you considered my appeal?
Appeals usually answered within 1-3 days. I recommend providing all your accounts. And thanks for your patience in advance.
In the appeal :)
ah
I am not the one handling your appeal
ok
Is the US x10 server open?
It is closed, but we do have EU 10X
Rustoria EU EAST LONG SERVER LAGING
Ticket #499527 eu long needs checking, rage
I'm in South America and on that server I get a stable 10000 ping.
Will it open at some point?
Not that I am aware of
I recommend using a VPN
hes not banned now, he wasnt playing and im wondering if hes allowed to play
Why isn't he here to discuss his ban?
he is not really into rust now but i would like him to play with me again and I dont know if he can even play so I want to check that first
He will need to handle his own ban. We do not discuss bans with other players.
I suggest you to tell him to submit an appeal if he hasn't already done so.
ok he will but what does it depend on whether he will get unban or not
how to report
!ticket
Hey, @worldly sedge
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
huh
!rules you may refer to our rules
Please see all rules for our servers at https://rustoria.co/rules
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have more than 1 gameban on other accounts.
- You have an account that is banned on our servers and are playing on another account.
he is not in any of this situations so he should be allowed to play right?
How would you know?
He will need to submit an appeal and the admin in charge of his ban will respond accordingly.
Can I get banned if I have a VAC ban in CS GO that is more than 1000 days old?
We do not ban because of VAC bans.
https://steamdb.info/calculator/76561199788106094/?cc=uk pls ban this guy n his team8s on eu long just blatant cheating
!ticket
Hey, @wet glacier
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
then why was I banned and my appeal rejected?
The "why" is usually answered with a ban reason you can see upon joining one of our servers. As to why your appeal was rejected; this was most likely due to the fact the admins believe the ban was not made in error.
the reason was "High Risk Account" I wrote in support, they suspected me of something, I opened my steam account, but for some reason they rejected the appeal
I have more than 6,000 hours on my account
Is there any way I can appeal the administration's decision?
High Risk Accounts simply means what it insinuates. It's dependent on the admins in the appeal what's required from you to get the appeal squashed. If you were unable to provide this, or the admins believe the evidence providence was insufficient enough to have the ban overwritten, the ban will remain and you'll sadly need to find a new place to play the game.
It's a pity! Thank you for your reply!
@misty scroll hey please check that Appeal i want to continue the wip Appeal #2fb5ac
appeals take 1-3 bussines days
but i want continue play that why becaus the wip have only 1 days left i have 4 days farming for that day att last got ban for High Risk Account why i dont know please check let me play on the server the last days could do it?
requesting it here will not speed up the review process.
No the still Pending not reviewing that why.
Yes, just wait
!ticket
Hey, @rare herald
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
if anyone needs support ping me
!ticket
Hey, @fossil fractal
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
what is Banned: High Risk Account why ban im play on server 3 days
Why does it say "Ban Evasion" when I log into the server?
!appeal
Hey, @fossil fractal
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @keen birch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
меня забанили где то год назад когда я только начал, забанили на всегда у меня были первые 200 часов и забанили за читы которыми я не пользую я хотел бы получить разбан к кому мне обратиться?
!appeal
Hey, @fathom gulch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @muted patrol
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
on main cheater
!report
Hey, @sick sluice
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
how can i speak with admin
what do you need help with?
would anyone be able to look at my ticket?
Ban the cheater from rustoria sea long
He doesn't even hide the fact that he cheats.
make a ticket
How to write a ticket
!ticket
Hey, @zenith sparrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!ticket
Hey, @cursive echo
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
why do you always check the situation when a YouTuber complains, if I wrote check him, I'm putting my account on the line that he's cheating
I wrote thank you
guess the timing was good back then
@long wren im still needing help on it kicking me and saying discord.gg - luke
can you dm him ?
yup just did!
Then you just have to wait for him to answer
alright preesh
hello
any staff?
helo admin
what do you need help with?
:fishhhhhhhhhhhhhhhhhhhhhhhhhhhh: your children will be killed by me !!!!! i make ticket about what is written
I think he deserves something for this.
reward?
mute or ban
ah
why did i get false ban🙏
!appeal
Hey, @full glade
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
im gonna want some compensation when im free of the allegations
dont make me play rusty moose
?steamid
Hey, @full glade
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561198407292952
fixed, you can join in 10 mins
your compensation is being helped much quicker than if you'd waited for an appeal 
thank you my good sir wouldent have me playing rusty moose
need to get whitelisted plz help
we dont have whitelist
it said to join this server cuz of my wifi provider
what your kick msg?
Kicked: Starlink Blocked - Whitelist server name
wrong server
ohhh it says rustopia mb
i appealed a long time ago still havent got a response?
When did you submit it?
like a week ago
can we go into dms, this slowmode is annyoing and i have alot to tell
What is the status of the appeal?
where do i check
no seriously bro can we go into dms for this theres so much i need to say
can you post ss?
high risk banned?
i might have played on a diffrent account on rustoria, well technically not me, my friend lent me an account before i bought rust which had community ban and couldnt trade, and i havent played rustoria myself on that account but im not sure if its banned there
now i have my main account
and i joined into rustoria.co eu low pop it didnt kick me tho
please send all accounts you used through appeal
Is it still banned now?
my main account https://steamcommunity.com/profiles/76561199528360673/ isnt
im on rustoria rn and i didnt get kicked, so i guess i got unbanned
i dont care about the other account tho, i dont use it anymore
all good
actually love rustoria, yall ACTUALLY checked my appeal and are very nice people for understanding my situation
Next time, you can re-read the article and send the previous acc as the admin said.
alright, do i have to send anything now? or no?
how long did it take they havent seen mine
at least 4 days
well for me personally it was somewhat 3-5 days but i forgot to check
That's because you didn't check the response to the appeal.
yep my bad i forgot
was i banned for the other accounts thingy or was i banned for vacban being less than 365d old?
thanks again to you, rustoria administration, now i can sleep peacefully knowing i will be able to play rustoria servers anytime i want ♥️
You don't have to worry about it anymore
have a nice day
any admins online?
blatant cheater on main and site doesnt work for me
have you made a ticket?
i get banned with no reason
I was banned for no reason, I was live streaming on Twitch.
The reason for the ban is displayed when you connect to the server. @rapid helm @frozen kelp
access the site using a vpn
we dont take report in discord
ok @long wren but we are walking on the map and banned for cheat but i dont understand
If you have been banned from the server, please submit an appeal on the website and wait for a response. @frozen kelp @rapid helm
appeals take 1-3 bussines days
i send it
thank you
@long wren me too
good
today you can see my appeal?
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how can i make a ticket on a cheater
Hi, the report website isn't working for me.
could anyone check my appeal please and thank you #5d19d6
!ticket
Hey, @whole nimbus
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
only banning admin can reply
Try using a vpn
oh alright thank you
admins please lock at my ticket 🙂
tickets are processed in the order they are received
Hi! I was banned by mistake. how can I send a ticket (br long server)
!appeal
Hey, @deft thorn
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Crazy! Crazy!
thanks
!appeal
Hey, @pearl meadow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how long does ban appeal take to be looked over
The standard response time is 1-3 business days, but can be more or less based on the situation.
is it possible to be looked over asap, 5 of us got false banned
Appeals are processed within 1-3 business days.
Hi, I'm having trouble logging in to the server. After loading, the startup window crashes and displays "Cheating".
!appeal
Hey, @ebon socket
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can someone look over my ticket please
The standard response time is 1-3 business days
what do you need help with @karmic coral
yo my friendd got banned on main, we have proof we arent cheating
can we get unbanned if we show proof?
!appeal
Hey, @gusty parrot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
we did can you guys appeal it pls?
If you submit through appeal, admin will refer to
and read this
bruh so false ban and we have to wait days to get back on a server we wanna play
Have you been banned too?
yes my whole group got banned because one of our members got false accused.
Then, you can submit an appeal and wait for a response.
dang bro
ban appeal ?
nah reporting someone
i think i was falsy muted
Your ticket will be reviewed as quickly as possible.
!appeal
Hey, @spark inlet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
?steamid
Hey, @spark inlet
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
I am unable to help you unless you send an appeal or send your steam ID here @spark inlet
Hello, I'm reporting the player 薩特. He has a newly created account and was previously banned. I just encountered him and I'm certain he's using aimbot.
!ticket
Hey, @rigid hill
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
kick msg?
yes
Thank you, I have already created my ticket
Hi, could you check if this has been banned 76561199015998372
!ticket
Hey, @slim bluff
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report
Hey, @sharp orchid
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
your account?
@long wrenCan this account be accessed without being mine
NO
Just this server cannot be accessed to see if there is any ban
Can there be a block if I played at home first, the lights went out, and I went to a PC club, but I can't log in to the server because of Cheating?
Hey @topaz sonnet how can we help you
If it's your account, try connecting to the server. If it's not your account, we won't be able to provide you with information about other players.
!appeal
Hey, @mortal abyss
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ye it says im not banned on the appeal but if i join im banned
!steamid
Hey, @mortal abyss
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561199866177591
forwarded to admin
ok
If there is an admin around, they will help you.
It's okay, just wait until the admin tags you.
Ok
@long wren What are the reasons for high-risk accounts
fresh account, no games played, level 0
I am playing on another server 2000+
first time rustoria?
yes
High Risk Account means that your account is too much of a risk to play on the servers.
please submit an appeal via website https://rustoria.co/support
cheats SVAGA RUSTORIA LONG
Hey, @devout lagoon
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hello, I think this is the wrong number. Can you please send me your Steam profile link?
i need help
i got banned for no reason for cheating
please submit an appeal https://rustoria.co/support
jrfwc80em's
what should i do next
You just have to wait
hi what should i do?
where can I appeal and why was I banned?
My friend was playing in PC Club and was banned for cheating. He filed a report against us, the kind we caught on the subway. Please reconsider our ban and unban us.
Hello, I've been banned from your project for using cheats. I can assume that the person who filed a complaint against me when I killed them was just being formal.
Please send a DM with your steamid to @thorny dune
Please make an appeal at https://rustoria.co/support/appeal
Can you see my appeal?
I don't have access to this account, but I can find it in the computer club
By using the above given option
I can't use it because I don't have access to my Steam account
guys, it's not just me who suffers from this stupidity. It's a big misunderstanding.
its just fun were play in duo and kill maybe 8people))
How can you not have access to your steam account that’s kinda strange I know all my stuff
I'm at the computer club, and I've rented this account
hi, me and my team got doubled by a guy and his team on repeat, main person killing us all is 70 hours. sea long
!report
Hey, @drifting bison
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
If any suspicion click the lonk above 🙂
!report
Hey, @snow totem
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
link isnt loading for me sadly, just brings me to a blank screen
can any one help, my game is stutering very badly, my 1% fps is 0, i have rtx 5070, ryzen 5 9600x and 32gb ddr5 ram
Admins, this #a8bb92 guy who got banned was associated with a larger group, but they didn't get banned.
why is server so laggy?
!report
Hey, @crimson flame
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Look for an answer on google
Try verifying your game files
!report
Hey, @snow totem
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
why am I getting kicked? high risk account.
I just bought the game
!appealru
Привет, @drowsy narwhal
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
i need korean adminstrator
안녕하세요 무슨 일이신가요?
!report
Hey, @lavish finch
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
US 롱 프리미엄에서 레이드중인데 저번 레이드에서도 핵쟁이가 대놓고 핵을 쓰는데 밴도 안먹고 그래서 귀찮으시겠지만 실시간으로 보고 판단을 해주셨으면 좋을거 같아서 불렀습니다
플레이어 신고는 늘 티켓 통해서 받고 있습니다. 여기 디코나 다른 채팅으로는 신고하시면 저희가 조사하는데 해를 끼칠 수가 있어서 러토 공식 사이트로 티켓 만들어주시면 감사하겠습니다. 참고로 조사하는데 시간이 걸리기도 하고 양파님 외 다른 플레이어 분들도 티켓 보내주신 분들도 계셔서 선착순으로 티켓 조사해 드리느라 시간이 좀 걸릴 수도 있습니다 양해 부탁 드려요
티켓 이미 보내신 거면 방금 흝어봤는데 신고하신 플레이어 오프라인입니다. 양파님 전 순서의 티켓들 처리하는 동안 양파님 티켓 열어두고 양파님 순서 오면 온라인으로 돌아왔는지 다시 확인해 보겠습니다.
IS US LONG PREMIUM DOWN?
네
아 서버 리스타팅이라 그런가봐요 리스타팅 끝나고 돌아오는지 보겠습니다!
daily restart
the long servers can take some time to come back up
일단 다시 티켓 만들겠습니다
안 그러셔도 돼요 팀원 분들의 티켓 아직 열려 있습니다
확인부탁드립니다
이미 하셨네요
넵 감사합니다
is there a way to see my prevvius bans on rustoria?
i swear ive seen it before but i cant find it again
!appealru
Привет, @drowsy narwhal
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
Can you check the ticket for Sea Long? The same cheater has been playing on a different account for two days.\
He also has teammates
Are earlier vac ban allowed? I have an old one and tried to play rustoria main for the first time ever and got kicked for cheating, is it because of the vac ban?
its 8 years old
@blissful herald How i can fix "Come to Discord.gg/rustoria - SkylineGTST
?steamid
Hey, @unique chasm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
vac isn't rust so its fine
send your steam profile url
76561199241425739
I have no memory of playing on rustoria before, so I have no idea why I cant even join the server. Works fine on other servers.
fixed, connect in 10 mins
looking
thank you! can i ask why it flagged me?
also fixed, connect in 10 mins
just an error
okay, thank you!
no worries!
What about me?
@balmy cypress Reason of disconect changed on "Сheating"
Yours is also fixed
I was banned for a high-risk account, which I believe was due to my low hours on the game and the fact that I made the account a few weeks ago, but I'm quite skilled at the game because I used to play rust on my friend's account. I have 600 hours of playtime on that account (I can provide proof that i have the account and i played the account). but then recently my friend sponsored me a free rust account that I'm currently playing and still remain banned (i also can provide proof that my friend gifted me).
i already appealed 2 weeks ago and my appeal was denied without any reason, How can I get unbanned if they won't take action about my appeal. i want to play your server so bad now, so please take action on my appeal i can provide proof that im clean and a decent player.
^
I’m afraid once your appeal is denied we aren’t looking to discuss it further
You’ll just need to play on a different server
denied it without any reason?
high risk account ban reason already explains it
you are too risky for our servers take it as a compliment
Nothing has changed for me, I can’t log in because it’s cheating.
This isn’t a court of law, we can deny without any reason if we feel that’s the best course of action
Wait a while longer
but i explained everything now and i can provide proof that you need, There's no other server that's as good as your server
Sorry man but it’s denied and we aren’t looking to discuss it further
dont ban me permanently, at least put a timer. I can wait a month or longer, just not a year
if that is possible, im desperate man
I'm still waiting)
che cuanto tarda el soporte en responder?
@balmy cypress What's the average appeal review time? I was banned by mistake because of a VPN. 🥲
standard response time for an appeal is 1-3 business days but can be more or less based on the situation
I just used a VPN!
could it be faster?
con que necesitas ayuda?
no
Ayer me banearon la cuenta por Ban Evasion y abri ticket pero jamas respondieron
el tiempo de respuesta estándar para una apelación es de 1 a 3 días hábiles
Luke what i need to wait?
Pero al menos dejen un motivo osea no estoy tratando de evadir ninguna norma ni nada 15 horas jugando llevaba y de la nada me sale eso encima tengo que esperar 3 días HÁBILES
x favor @median crown
en Rustoria.co - US Main
what is the favor
?
Estamos en el sv us main y es injugable el lag que hay para todo latam
fix rutoria.co us main. restart?
se pude revisar
fix lag in rustoria.co - us main
if you want to talk in english say me
latam people is lagged
hola? @median crown
we really need a solution
!appeal
Hey, @indigo obsidian
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Is there an administrator online? Can you tell me why this is happening?
bcz of high risk account
How do I deactivate a high-risk account? Can you help me?
admins?
can help me ?
Can you help me? How do I get my high-risk account lifted? I couldn't find this restriction on rustoria.co, so I can't file an appeal.
<@&274971100184576010> we need help
yo admins. chinese cheaters all over main. 0 hour accounts
RUSTORİA LONG LAGG
First, we did not cheat. Second, these accounts are legal here. I don't see what's wrong with them. You can't accuse us of cheating without any evidence!
If you have evidence of cheating, report it to the administrator, who will handle it!
Without evidence, you canyouup nocan nobb
This is a Chinese saying for you.
stfu
Just make the appeal and wait for a reply no use yapping here as the appeals are the only route to take to get it resolved
Good evening, I submitted a ticket, but it hasn't been answered yet.
player report or an appeal?
rustoria long lagg fix pls
they got banned clown
@cinder olive
Guys, I have a question. When I join a server, I get kicked out and a cheating error message. I haven't played with cheats.
!appealru
Привет, @runic spade
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
I got banned for cheating but im not cheating need some help here
!appeal
Hey, @dry blaze
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i made an appeal
then u have to wait for a response
ah ok
how long does it usally take?
!report
Hey, @runic spade
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
usually in order to come in
but some times can take up to 1-3 d
how to play to 5x server?
-125.000
Rustoria Gem
Redeemed package Legend on 5x Solo/Duo/Trio US
16000
Rustoria Gem
14/12/2025, 14:35:20
-80.000
Rustoria Gem
Redeemed package Builder+ on 5x Solo/Duo/Trio US
141000
Rustoria Gem
14/12/2025, 14:34:53
здравствуйте не могу зайти на сервер пишет cheating можно меня проверить я думаю это ошыбка
appeal
tade o servidor do br mein
The standard response time is 1–3 business days, but can be more or less based on the situation.
br main foi de F?
talvez sim
br main F
dead br main
If you still can't connect to br main within 5 min let me know and I'll ping admins
Its booting up
An admin will review it as they work through the tickets that are ahead of yours
He got banned but why his teamates not banned?
HI admin, there is a blatant cheater on your premium server
how do i report it effectively?
!report
Hey, @exotic anvil
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
thanks!
can someone look at my appeal i was banned for high risk account and i just bought this pc and lost my old account
Appeal ID?
#31d386
Got it, it's assigned. The admin will review it as soon as possible!
Hey, @wind ocean
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
thank you
was in monthly US long and got player tic and now i can not join back keeps disconnecting me
Game name is the same
not sure what to do
also said packet flooding
Authentication timed out
Please make a ticket via #network-support-old
Please remember it was a weekend, business days do not apply to weekends so your appeal may take up to 5 days to receive a response for.
Hello, I'm facing a problem where I'm being disconnected from the official servers when I try to log in. I've never had any issues before, and I've never used any applications to enhance my gaming experience or dominate other players. Please help me out, and I apologize for my poor English.
Какова рода ошибку вы видете ?
читинг при полной загрузке
А когда вы говорите официальные сервера: being disconnected from the official servers вы иммеете ввиду прям все, или только наш проект ?
только ваш проект
В таком случае
!appealru
Привет, @worldly kindle
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
Изложите все свои мысли в форме для апеляции там
тут это перейдя по ссылке правильно
Да
спасибо
Всегда пожалуйста!
Hey, @runic spade
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Omg me and my friends unfortunately will be leaving this server, my friend just bought the game to play with us and no one of us use hacker or cheater and we hate hackers and cheaters
My friend just have one account and he has been banned unfairly (I know all of them, they are childhood friends and I know they never used hacker in rust or in any other games.
!appeal
Hey, @gentle cypress
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Very disappointed with the server, but unfortunately it will lose 6 players who play honestly and just want to have fun.
!appeal #0da1b3
Hey, @gentle cypress
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
They said to him provide main account but he just have one account lol
What you expect us to do in this situation ? We cant intrude in player game process directly no matter what story you telling here... The only that will rly do somthing is creating appeal
Just frustrated after playing on this server for 10 days and now having to change servers for an unfair reason.
I've never seen a hacker with a low KDA who hasn't completed the main objectives of the game and is still stuck at the beginning.
If you have any objection, express it in appeal
Appeal has been created and denied
Then unfortunatly there s nothing we can do in this situation, im realy sorry
But ban is still relevant
Weird, I bet you don't ban the hackers.
I will lie if say that we banning only hackers,or other kind of exploiters. Its happens some times, when innocent player gets ban, thats why we have appeal section on our web site. But even if ur appeal was denied, means that ban was given not by misstake
.
But ok, never gonna play this server again, it losing 6 honest players
As well as admins
That feature is part of the game, and not an exploit, nothing much we can do about it, my advice is dont put your hands up to randoms
or dont stay downed for too long where they have time to handcuff you
can anyone here rtepsond to a ticket?
i have a video of me getting teleported on rustoria main into a random base
how do i send?
can someone tell me how long my Temperary ban is for?
Should be a timer when u try to connect
@drifting herald I want to know why my teammate was banned from the server. The reason is that he played with a cheater. We want to know who the cheater is https://steamcommunity.com/profiles/76561198969102270
hi, I received an erroneous ban and sent the ticket yesterday, it was approved, but I still can't log in to the server because of cheating
been waiting as well dw
yoo guys Vin dont trust him hes a hacker
hes making group post like this -We're looking for people to join the team. You need to be able to listen to what you're told. It doesn't really matter how many hours you have, just do what is asked of you. If you're all completely kekich, post anyway. Need 3 people.
be safe guys he uses a google docs link to get your account
Hey, @ebon socket
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I apologize, I didn't quite understand what you wrote. I'll pass the information on to the administration now. Please provide your appeal number.
#032fbb
!steamid
Hey, @ebon socket
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561199132181090
Should be fixed now
thanks
!report
Hey, @hot sonnet
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Please use above
i made one @raven mist can u check it out
i've had a ticket for 40 minutes, your hope is lost buddy
dude damn
i was just trying to report a 6 man on the us main server that have been scripting and abusing an infinite wood bug since the start of wipe
tickets are checked in the order they come in so an admin will take a look as soon as they are ableto
yeah bro there's over 1200 people across all of rustoria servers
on average there's 3.5 tickets created per 2 minutes
@raven mist I want to know why my teammate was banned from the server. The reason is that he played with a cheater. We want to know who the cheater is https://steamcommunity.com/profiles/76561198969102270
have you submitted an appeal
What i can do if my appeal got rejected, lit a fking guy stole mi acc and started xeating on rustoria, and i have BAN EVASION. steam has successfully recovered my acc but not my inventory
If appeals get denied then that’s the final decision
yah
thank you please wait for the response to the appeal
Hello, would it be possible to look at my ticket, please? (#31780d) I can't reopen it manually.
меня забанило, за ни за что, я не играю с читами и прошу скинуть доказатеьство что я читер, хоть я и ни читер I was banned for no reason. I don't play with cheats and I ask you to send me proof that I'm a cheater, even though I'm not a cheater.
how do i send a ticket to rep a player
when we ban a blatant cheater can we start temp banning their team mates? and deleting bases
We do ban teammates if theyr banned for cheatinh
Removing bases is not something that will happen
okay removing bases is fine but like
70 hours on game first seen on eu long 3 hours ago his team mate hasnt touched rust in over 3 months and was first seen 4 hours ago
Feel free to make a report on them so we can take another look
i have i put it in question on accident
Thats fine , we’ll get to it 
i just lost a full backpack and inv of farm mp5 full kit then all my boom
Hi, I’m getting kicked on Rustoria SEA Long with “Cheating” after world load.
I’m not using any cheats.
Could you please check for a false positive or advise what to do?
SteamID: ( 76561198773324512)
!appeal
Hey, @indigo oriole
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
where is the appeal section
support
read above
@raven mist do u give out codes
Sir
why u sayin sir
no
You called for support
no ts guy was asking where the appeal section is i said support as in on website mb
Guys, I don't understand where I need to write so that I can access the server.
i have question. how many day baned from sever. i have baned from sever play with cheater but i dont know he cheating
7days ~ perma
thank you so much i lover this sever.
copy server ip and
In the ingame lobby, turn on the F1 console and paste server ip
Do I need to log into the server through the console?
Yes, click F1 ingame lobby
I can't even access it through the console.
why?
so i am solo and some thing put skins on 2 of my small boxs in my core and I do not own these skins US long monthly premium . any answers would helpful
Hello, I’m getting kicked on Rustoria SEA Long with “Cheating” .
I’m not using any cheats.
Could you please check for a false positive or advise what to do?
Hello, I’m getting kicked on Rustoria SEA Long with “Cheating” .
I’m not using any cheats.
Could you please check for a false positive or advise what to do? i am a asian player,i think some cheater use same vpn with me so i unlucky to be that My Steam id:76561198984909701
!appealcn
您好, @vestal bramble
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal
如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
Huh? Like your boxes got skinned on their own?
The standard response time is 1-3 business days
Ticket #31c02a pls check quick. 100 % aimbotting on us main
Ticketed are investigated in the order they are received, an admin will get to it asap
thank you. he is going crazy on everyone rn
lol i talked to him and he said he is a paid cheater for a other player...
также)
почему не можете проблему пофиксить то что просто так кикает по причине cheat
Hello, I was banned for playing with a cheater I didn't know (Discord player not). I would just like to know the exact duration of the ban. Thank you for your help. @normal orbit
and my appeal was reject idk why
!report
!report
Hey, @gentle ginkgo
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hello Administrator, Could you help me check my friend's ticket?
76561199855638404 This account was suspended yesterday due to high risk. He said he has submitted a ticket. I want to know if he can play now.
If he has already submitted an appeal, he’ll need to wait for a response to know when or if he can play again.
The standard response time for appeals is 1–3 business days, but it can be more or less depending on the situation.
Administration, may I ask why I am being kicked from all Rustoria servers for “cheating” when I haven’t even played on them, and everything was fine yesterday?
!appeal
Hey, @indigo oriole
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
make a ticket if its a mistake they will fix it
Hello administrator, could you please help me check my account 76561199855638404 was banned
Where is this support service located?
sorry
Hello administrator, could you please help me check my account 76561198430535747 was banned
Hello administrator, could you please help me check my account 76561198430535747 was banned@kamekssyka
hello administrator When I connected to the Rustoria server, it kicked me for cheating. my account steam 76561199409311091
I'm not an admin
Bro, I have the same thing)
same for me
If you are banned, you can appeal here https://rustoria.co/support/appeals and we will respond as soon as possible
The admins don't want to do anything about it
!appeal
Hey, @hollow dove
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello administrator, could you please help me check my account 76561198430535747 was banned@balmy cypress Mod
!appeal
Hey, @indigo oriole
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @opaque sand
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello, I was banned for playing with a cheater I didn't know (Discord player not). I would just like to know the exact duration of the ban. Thank you for your help.
and my appeal was reject idk why
@wanton stump
Appeal #d5b9bb
Hello, I was banned for playing with a cheater I didn't know (Discord player not). I would just like to know the exact duration of the ban. MY id :76561198430535747 ;
If your appeal was declined then you will need to wait out your ban.
Will ask
您好,我因为和一个我不认识的作弊者(不是Discord玩家)一起玩游戏而被封禁了。我想知道具体的封禁时长。我的ID:76561198430535747 @iDaN
Yo admins you guys should have someone constantly looking at launch specially when Brad gets taken I played launc this wipe and I couldn’t take Brad because of how many cheaters there was it was insane
Please report players you suspect of cheating.
I did a bunch got banned but there was a lot
@violet ruin how many duration ban for playing with cheater !
You can see the duration of your ban when you try to connect, if you've just been banned, try connecting again and it should display how long is left
can i appeal here or does it have to go thru the website?
its an old appeal wich i forgot to reply to because i quit rust, id like to re open it:)
Appeal #30cd1e
бля парни куда писать что бы разбанили
!appealru
Привет, @quiet pivot
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
i got false banned how long does it take to get unbanned by support
Hello/Good evening Rustoria team, would it be possible to look into my ticket (Appeal #31780d)? Thank you. Have a good day.
my friend had the same problem
my teammate also just got false banned
yea it was
was it by anticheat?
yes
no i played yesterday today hopped on says banned for cheating
1-3 days
!steamid
Hey, @gleaming iron
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
i connected to the sever and no timer showed up i was banned for doxing anyone know why
Can i rejoin within like 5mins and not need to stay in que after+
how long does it take to get unbanned for asoc on false ban?
solved! Thanks
2mn not 5
Anticheat ban you?
!steamid
Hey, @lament flame
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
but he got false banned
How can you know that
Im telling u
That's not quite right. I was told that on December 15th my request, which is two months old, can be reopened, but I can't process it manually. Could you do it for me if possible? Thank you.
same thing happened to my teammate
Well good thing, but if he's banned, there's a reason
what i can do if im on server but its stack on receving data and i can hear pepole around me ?
he has 3k plus skins and got banned
You need to restart the game, it's a game bug unfortunately
@shy remnant Mondays EAC Heartbeat timeout, if you want to monitor that
Hours, skins, BMs, stats doesn't mean anything
im gonna lose the queue
It is logic
76561199226938462
its 1100 queue mate
Well here's why you think it's a false ban then
he doesnt use cheat and we all know it for sure
You can press F1 to disconnect and reconnect, it works.
i just randomly got banned 76561199018969526
no queue
Are you Malieks's team mate ?
you sure?
no
no i am
I think admins really has to check the ban feed
It happens to me often yes
Appeal to EAC / Facepunch
It's a gameban
Not just banning ppl becus he is too good
Hey, @quasi dagger
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
my account isnt gamebanned though
But ur his team mate, so you got association banned
do i go on queue if i restart?
i was the one that got banned by anticheat but i dont have a gameban on record
Most certainly yes
bro like for real
how long is a doxxing ban??
how long is asoc
why did i get banned by anti cheat when i dont have a gameban on record
I don't know, ask Facepunch
how long is a doxxing ban?
xPiwel, if you don't mind, could you please reopen my ticket when you have time? pls
Check your appeal, depends if it's ur first time or not
i got temp gamebanned for 3 days are we deadass
Rip
was getting 2quady
pls admin i need help I can't open my ticket
what specific error are you running into after loggin into the website and checking the support sectin?
My problem is that I have an open ticket that is 2 months old, I am told to reopen it but I can't (Appeal #31780d)
Could you help me?
eu mondays super laggy
@opaque sand @slender sigil
admins and moderators maybe eu mondays 950 players? no 850?
Hey, @earnest quiver
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
Hello i accidently bought vip for the wrong server is there any way to change that? bought for eu main instead of eu monday
If you haven't logged into the 'wrong' server yet, the admins may be able to help you, can you go to https://discord.com/channels/274965952116817920/883058174570135572 and create at ticket with a full explanation.
i havent thank you
!appeal
Hey, @timid coyote
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@light timber How can we help ?
@shy remnant Can you please help me check how long i am banned
When you try to access the server, you will be informed of the reason for the ban and the duration of the ban. If there's no deadline, you need to file an appeal. If I'm not mistaken, you've already filed one.
hi, i just got banned for playing with a ''cheater'' on one of your servers, my friend that got banned got handed a game ban for 3 days right after we killed a group, we a re speaking with an admin from a different server, who tells us that its either a dev that we killed, or they are gathering proof to ban him, i know for a fact that he isnt cheating, so does my ban get lifted if he gets unbanned in 3 days?
!appeal
Hey, @lament flame
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
my ban doesnt show duration of time
thank you kind sir
Did you file an appeal?
?appeal @plain ridge
Hey, @plain ridge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i sent a dm to rustorio bans
no becuase if I do I always get denied and I cannot get contact with u guys again
Hey, @lament flame
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
If I'm not mistaken, that's not how it works. You need to go to the website and submit your appeal there.
What was the reason for your ban?
i made a ticket, thanks!
playing with cheater
How long does an appeal take to get responded to
If you don't file an appeal, the administration won't be able to resolve your ban. Discussing it in the Discord channel won't help. Bans are resolved only through appeals.
The standard response time is 1-3 business days, but can be more or less based on the situation.
Thanks man
I have submitted an appeal, could u please check it thank you
The standard response time is 1-3 business days, but can be more or less based on the situation.
they just denied my appeal without responding
it's just it really sucks that my teammate who we have played a lot got banned for being good at m39. Plus, we know him that he is not a cheater for sure,
Your team mate wasn't banned for being "good with m39" they were banned for cheating. I'd recommend picking some new team mates as this isn't your first ban either, next time you'll be permanently banned.
What should I do if I'm banned for using cheats? I played with an account that had 10 hours, played with a twink, and was reported and simply banned
So how many hours am i banned
!appealru
Привет, @gaunt kernel
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
i doesnt shows when I join the server
but he was never banned in other server
what if people have new teammates and you dont know they cheat. Isn't it unfair for the person that gets ban permanently?
I am sorry that I have so many questions, but I just think it is important to mention it
Because on our side it is pretty unfair
I would venture to suggest that the standard ban is for 7 days.
I’ve been banned for association before and I no longer team with randoms ever. Only friends that I’ve known have played the game a long time and are 100% not cheating.
but the guy we played with has been with us for a very long time too.
and we know him in person that he doesnt use cheats, becuase we saw him played on his monitor.
but mentioning permanantely ban is like we bascially cant have new members in our team anymore
The admin says 30 day ban, and denied the appeal with giving me chance to talk
Hi, I'm trying to join your EU Monday server but my account seems to be banned; it's kicking me out of the game with the explanation "cheating". Can you help me?
There is nothing else to discuss that's why. Your team mate was cheating and banned, as a result you were banned for playing with him and this isn't the first time. Only play with people you can trust to avoid this.
!appeal
Hey, @worn hemlock
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
So my next ban will be permanately?
Yes
on Rustoria server?
Yes
there is no other way coming back?
so association with cheaeter get permanately ban?
And you won't have another way! This is your last chance.
You've been associating with cheaters 3 times in less than ONE month
Looks like you did not learn from the first two times already
yeah the first time I understand cus he admitted but the second and third doesnt I dont know
https://rustoria.co/rules/vanilla : "Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted."
Dude, just relax! Expect to be unbanned, but know this is your last chance.
Can I skip the queue please, I only have 3 hours left to play because of work. Please
!donate
Hey, @dusky furnace
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
I am relax, I just think its unfair because we trust the player I played with
It is unfair to other players to play with a cheater in your team
3 times in a month
That's what's unfair mate
Now please head to #general as we've answered your question(s)
I'm from Russia, and I don't have such a payment system
Pretty sure we've introduced payment systems that you may have
Such as Crypto
Dude, when I play, I fly in with my team, in which there are no strangers, and neighbors who live nearby rarely appear in the group, because I understand what this can lead to.
You can skip it once?
I'm afraid we can't manually skip you
It is a VIP perk that you can acquire tho
okay
!report
Hey, @brave relic
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Bro my friend banned for nothing and you dont answer him, we pay VIP for nothing ? We played on monday wipe and quit it no problem. And we want to connect this wipe and he is banned ?
<@&874995535881326632> <@&274971100184576010> Can answer ? for explain this reason pls guys ? He dont speak english i make this for him
!appeal
Hey, @spark finch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
he did it
1-3 days is so much bro ? we will not play this wipe ? we paying this servers every months and we dont know reason this ban ?
#adf096
@shy remnant Is there a way I can talk to the admin that will take my ticket for a cheater report? A group bagged him in to cheat and if a proper investigation is done they can be banned
!report
Hey, @spice crypt
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
bro can we get a reason for this ban #adf096 ????
?
why he get ban _
how should i know ?
sorry u are just donator i ddint see
<@&874995535881326632> There is guys on rustoria eu mondays using a cheat that kicks you i didnt catch their names so i cant report
The review can take 1–3 business days, but it can be more or less depending on the situation. I know it’s frustrating, but you’ll need to wait for the appeal response, as I can’t speed it up or provide details unless an admin contacts you directly.
<@&274971100184576010> It kicked my friends to on 2 occasions so i cant be a coincidence
it ruined our whole wipe
are they from the same region?
The cheaters idk
no, the two that got kicked
Bro we quit on last wipe no problem no ban, and he get ban rn when he wanted to connect the server. İf he get banned we playing alltimes with him i think we can get ban too . We have any reason for this ban...
We all eu
