#support

1 messages · Page 838 of 1

bitter basin
#

how that can't be my account

left lark
#

Thank you for your time and patience. Best regards, Atronko

bitter basin
#

i have all the account linked to that one twitch discord averthing

misty scroll
#

Is that account you linked yours? Yes or no.

bitter basin
#

yes of course

misty scroll
#

This is when you got banned

bitter basin
#

yes exactly

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when we stop playng rustoria

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and when we got banned we were streaming too xd

misty scroll
#

Okay?

bitter basin
#

okay what go check everything and do something guys it's ridicoulus idk what i can prove to you more than playng 12 years at this game and got banned only in your server for an error like they said to my friend but not me lol

#

my friend send the streaming of all wipe and got unbanned now i'm here after 2 years

misty scroll
#

How many people do you want to tell you that this ban is permanent and NOT an error?

bitter basin
#

and nothing you can do it's just trowing people to valhalla

#

i'm just frustrated from people doing nothing

misty scroll
#

Hai was very clear just a few messages ago that this ban is permanent

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Doesn't change because you disagree with it

bitter basin
#

if i was you if someone it's persistent on something i go check better but i can see no one care

raven mist
#

Avarage cheater

#

being persistent doesnt mean much honestly, seeing this daily with blatant cheaters

bitter basin
#

brother i see more cheater than anyone in this life

#

we got cheated live a lot of time and they don't get banned like me

misty scroll
#

I did check after you complained about it

bitter basin
#

people with fresh account playng for decades

misty scroll
#

I agree with the ban, so does Hai who you spoke to just earlier, who also looked into it

bitter basin
#

i agree that's stupid ass fuck you don't have proofs of nothing the guy who banned me it's just an ego guy that's it

misty scroll
#

Sure

#

Anyways, I hope you have a great day!

bitter basin
#

you too guys have a good day

raven mist
#

!report

glass oliveBOT
#

Hey, @faint pivot

To submit a report on Rustoria:

If you are banned; please make an appeal.

stiff dove
viscid vine
misty scroll
stiff dove
viscid vine
stiff dove
rocky dove
#

@proven narwhal Where should I go to get unbanned?

glass oliveBOT
#

Hey, @rocky dove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

misty scroll
stiff dove
#

did that too

misty scroll
#

Which server are you trying to look up?

stiff dove
misty scroll
#

AU Medium?

stiff dove
#

com*

#

monthly

misty scroll
#

We don't have an AU Monthly, we have a SEA Long, which is a monthly server hosted in Singapore

stiff dove
#

sorry for the hassle i found it

#

its was na

misty scroll
#

I see, perfect!

placid island
#

Hi admin please check on my appeal Thanks

somber heart
#

i need help

viscid vine
somber heart
#

i bannned

misty scroll
viscid vine
viscid vine
glass oliveBOT
#

Hey, @somber heart

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

placid island
#

OK thank you

north swift
#

Hello admin, can you check how long I have been banned? Also, it supports not displaying on the website

north swift
#

play with cheating

viscid vine
#

If you try to appeal the ban it doesn't show up ?

misty scroll
north swift
#

yes

#

I did not use a computer and was notified by my team that I was banned

viscid vine
#

Please try to connect to the server just like Schaadt said and if it doesn't show up and you can't appeal the ban on the webiste come back here.

placid island
#

Hello administrator, could you please review my application first? Thank you.

misty scroll
#

Yours is no more important than anyone else's

viscid vine
placid island
#

Okay, thank you.

viscid vine
placid island
#

OK

north swift
#

ok thx

thin yew
#

after i submit a appeal how do i know if they responded or not

misty scroll
#

You'll see it on the website

thin yew
#

i found it thank you

somber heart
#

I can't file an appeal because my website isn't loading.

misty scroll
#

What exactly isn't loading?

somber heart
#

It doesn't load, just a black screen.

#

Maybe it's because I live in Russia.

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I was banned due to a high risk account.

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this is nonsense

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Can you check my entire computer?

misty scroll
#

The page seems to load fine, probably an issue on your side then

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We don't take appeals through Discord at all, you need to do it through the website

somber heart
#

Maybe it's because I live in Russia.

misty scroll
#

We have many people from Russia able to appeal

somber heart
#

I'm trying

drifting totem
#

Ticket #d63b0d eu long needs checking. thanx

median crown
somber heart
#

I filed an application

quiet ridge
#

Please tell me, what is the house rotting system on the EU East long server?

mint flare
#

Ticket #896cd5 man, are the admins of BR LONG blind? these guy is only hitting in one part of te body

#

the server is completely full of russians hacker/macro/cheat players

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and they do nothing, just copy paste the same fucking message

quiet ridge
# misty scroll It is 100% vanilla

I noticed that the house rots longer than in vanilla. For example, the stone foundation in vanilla rots for 7 hours, and more than 12 hours have passed on the server, but it has not rotted yet.

hasty quail
#

hello can i dm someone and ask a question?

misty scroll
#

If there are issues with it, please submit a bug report to Facepunch using F7

misty scroll
hasty quail
#

regarding to your ban policy

quiet ridge
misty scroll
misty scroll
# quiet ridge ty

It is important to note that if you destroyed a TC in the building, up to 24 hours of upkeep will be applied to the building, so it can take up to 24 hours before it starts to decay

somber heart
#

have you considered my appeal?

drifting totem
hasty quail
#

if my friend has a gameban that he got 5 years ago is he allowed to play on your servers or not

finite seal
#

Where can u report again

ocean thistle
glass oliveBOT
#

Hey, @finite seal

To submit a report on Rustoria:

If you are banned; please make an appeal.

somber heart
#

have you considered my appeal?

ocean thistle
somber heart
ocean thistle
somber heart
#

ah

ocean thistle
#

I am not the one handling your appeal

somber heart
#

ok

native gulch
#

Is the US x10 server open?

ocean thistle
gusty radish
#

Rustoria EU EAST LONG SERVER LAGING

drifting totem
#

Ticket #499527 eu long needs checking, rage

native gulch
#

I'm in South America and on that server I get a stable 10000 ping.

native gulch
ocean thistle
ocean thistle
hasty quail
ocean thistle
hasty quail
#

he is not really into rust now but i would like him to play with me again and I dont know if he can even play so I want to check that first

ocean thistle
#

He will need to handle his own ban. We do not discuss bans with other players.

#

I suggest you to tell him to submit an appeal if he hasn't already done so.

hasty quail
#

ok he will but what does it depend on whether he will get unban or not

worldly sedge
#

how to report

long wren
glass oliveBOT
#

Hey, @worldly sedge

To submit a report on Rustoria:

If you are banned; please make an appeal.

long wren
#

huh

ocean thistle
glass oliveBOT
#

Please see all rules for our servers at https://rustoria.co/rules

hasty quail
#

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

  • You have a gameban on another account within the last 180 days
  • You have more than 1 gameban on other accounts.
  • You have an account that is banned on our servers and are playing on another account.

he is not in any of this situations so he should be allowed to play right?

ocean thistle
#

How would you know?

#

He will need to submit an appeal and the admin in charge of his ban will respond accordingly.

plain mason
#

Can I get banned if I have a VAC ban in CS GO that is more than 1000 days old?

hearty surge
wet glacier
glass oliveBOT
#

Hey, @wet glacier

To submit a report on Rustoria:

If you are banned; please make an appeal.

plain mason
hearty surge
plain mason
#

I have more than 6,000 hours on my account

#

Is there any way I can appeal the administration's decision?

hearty surge
plain mason
#

It's a pity! Thank you for your reply!

sleek ferry
#

@misty scroll hey please check that Appeal i want to continue the wip Appeal #2fb5ac

sleek ferry
# long wren appeals take 1-3 __bussines days__

but i want continue play that why becaus the wip have only 1 days left i have 4 days farming for that day att last got ban for High Risk Account why i dont know please check let me play on the server the last days could do it?

long wren
sleek ferry
long wren
rare herald
#

!ticket

glass oliveBOT
#

Hey, @rare herald

To submit a report on Rustoria:

If you are banned; please make an appeal.

violet ruin
#

if anyone needs support ping me

fossil fractal
#

!ticket

glass oliveBOT
#

Hey, @fossil fractal

To submit a report on Rustoria:

If you are banned; please make an appeal.

keen birch
#

what is Banned: High Risk Account why ban im play on server 3 days

fossil fractal
#

Why does it say "Ban Evasion" when I log into the server?

glass oliveBOT
#

Hey, @fossil fractal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Hey, @keen birch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fathom gulch
#

меня забанили где то год назад когда я только начал, забанили на всегда у меня были первые 200 часов и забанили за читы которыми я не пользую я хотел бы получить разбан к кому мне обратиться?

#

!appeal

glass oliveBOT
#

Hey, @fathom gulch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

muted patrol
#

!ticket

glass oliveBOT
#

Hey, @muted patrol

To submit a report on Rustoria:

If you are banned; please make an appeal.

sick sluice
#

on main cheater

median crown
glass oliveBOT
#

Hey, @sick sluice

To submit a report on Rustoria:

If you are banned; please make an appeal.

split knot
#

how can i speak with admin

long wren
thin yew
#

would anyone be able to look at my ticket?

cursive echo
#

Ban the cheater from rustoria sea long

#

He doesn't even hide the fact that he cheats.

long wren
cursive echo
#

How to write a ticket

long wren
#

!ticket

glass oliveBOT
#

Hey, @zenith sparrow

To submit a report on Rustoria:

If you are banned; please make an appeal.

long wren
glass oliveBOT
#

Hey, @cursive echo

To submit a report on Rustoria:

If you are banned; please make an appeal.

zenith sparrow
#

why do you always check the situation when a YouTuber complains, if I wrote check him, I'm putting my account on the line that he's cheating

cursive echo
long wren
elfin pagoda
#

@long wren im still needing help on it kicking me and saying discord.gg - luke

elfin pagoda
#

yup just did!

long wren
elfin pagoda
#

alright preesh

dim merlin
#

hello
any staff?

long wren
#

what do you need help with

round spade
#

helo admin

long wren
round spade
#

:fishhhhhhhhhhhhhhhhhhhhhhhhhhhh: your children will be killed by me !!!!! i make ticket about what is written

#

I think he deserves something for this.

long wren
#

reward?

round spade
#

mute or ban

long wren
#

ah

round spade
#

You allow them to write like this. ?

#

@long wren ?

full glade
#

why did i get false ban🙏

long wren
glass oliveBOT
#

Hey, @full glade

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

full glade
#

im gonna want some compensation when im free of the allegations

#

dont make me play rusty moose

balmy cypress
glass oliveBOT
#

Hey, @full glade

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

full glade
#

76561198407292952

balmy cypress
#

fixed, you can join in 10 mins

full glade
#

thanks

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still want some vip tho

balmy cypress
#

your compensation is being helped much quicker than if you'd waited for an appeal kek

full glade
#

thank you my good sir wouldent have me playing rusty moose

fickle onyx
#

need to get whitelisted plz help

long wren
fickle onyx
#

it said to join this server cuz of my wifi provider

long wren
fickle onyx
#

Kicked: Starlink Blocked - Whitelist server name

long wren
fickle onyx
#

ohhh it says rustopia mb

coral spindle
#

i appealed a long time ago still havent got a response?

long wren
coral spindle
#

like a week ago

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can we go into dms, this slowmode is annyoing and i have alot to tell

long wren
coral spindle
#

where do i check

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no seriously bro can we go into dms for this theres so much i need to say

long wren
coral spindle
#

it says

#

approved

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lemme check rq if i can join

long wren
coral spindle
long wren
coral spindle
#

i might have played on a diffrent account on rustoria, well technically not me, my friend lent me an account before i bought rust which had community ban and couldnt trade, and i havent played rustoria myself on that account but im not sure if its banned there

#

now i have my main account

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and i joined into rustoria.co eu low pop it didnt kick me tho

long wren
coral spindle
#

the problem is

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i dont have the account anymore on my pc since ive resetted it

long wren
coral spindle
#

im on rustoria rn and i didnt get kicked, so i guess i got unbanned

#

i dont care about the other account tho, i dont use it anymore

coral spindle
#

actually love rustoria, yall ACTUALLY checked my appeal and are very nice people for understanding my situation

long wren
coral spindle
thin yew
coral spindle
#

well for me personally it was somewhat 3-5 days but i forgot to check

long wren
coral spindle
#

yep my bad i forgot

#

was i banned for the other accounts thingy or was i banned for vacban being less than 365d old?

#

thanks again to you, rustoria administration, now i can sleep peacefully knowing i will be able to play rustoria servers anytime i want ♥️

long wren
#

have a nice day

grave quail
#

blatant cheater on main and site doesnt work for me

long wren
grave quail
#

site doesnt work for me

frozen kelp
#

i get banned with no reason

rapid helm
#

I was banned for no reason, I was live streaming on Twitch.

long wren
#

The reason for the ban is displayed when you connect to the server. @rapid helm @frozen kelp

long wren
#

we dont take report in discord

frozen kelp
#

ok @long wren but we are walking on the map and banned for cheat but i dont understand

long wren
#

If you have been banned from the server, please submit an appeal on the website and wait for a response. @frozen kelp @rapid helm

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appeals take 1-3 bussines days

frozen kelp
#

i send it

long wren
#

thank you

rapid helm
#

@long wren me too

long wren
#

good

frozen kelp
#

today you can see my appeal?

long wren
whole nimbus
#

how can i make a ticket on a cheater

dim merlin
#

Hi, the report website isn't working for me.

thin yew
#

could anyone check my appeal please and thank you #5d19d6

dim merlin
long wren
glass oliveBOT
#

Hey, @whole nimbus

To submit a report on Rustoria:

If you are banned; please make an appeal.

long wren
long wren
thin yew
keen hollow
#

admins please lock at my ticket 🙂

long wren
deft thorn
#

Hi! I was banned by mistake. how can I send a ticket (br long server)

glass oliveBOT
#

Hey, @deft thorn

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

long wren
#

you need submit an appeal

#

not ticket

earnest quiver
#

Crazy! Crazy!

deft thorn
#

thanks

pearl meadow
#

!appeal

glass oliveBOT
#

Hey, @pearl meadow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pearl meadow
#

how long does ban appeal take to be looked over

earnest quiver
pearl meadow
#

is it possible to be looked over asap, 5 of us got false banned

earnest quiver
ebon socket
#

Hi, I'm having trouble logging in to the server. After loading, the startup window crashes and displays "Cheating".

glass oliveBOT
#

Hey, @ebon socket

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sage galleon
#

can someone look over my ticket please

earnest quiver
long wren
#

what do you need help with @karmic coral

gusty parrot
#

yo my friendd got banned on main, we have proof we arent cheating

#

can we get unbanned if we show proof?

glass oliveBOT
#

Hey, @gusty parrot

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gusty parrot
#

we did can you guys appeal it pls?

long wren
gusty parrot
#

bruh so false ban and we have to wait days to get back on a server we wanna play

gusty parrot
long wren
sage galleon
long wren
sage galleon
spark inlet
#

i think i was falsy muted

long wren
long wren
glass oliveBOT
#

Hey, @spark inlet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

spark inlet
#

but where i live it means a cigarette i didnt mean it offensively

#

@long wren

glass oliveBOT
#

Hey, @spark inlet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

hearty fulcrum
#

I am unable to help you unless you send an appeal or send your steam ID here @spark inlet

rigid hill
#

Hello, I'm reporting the player 薩特. He has a newly created account and was previously banned. I just encountered him and I'm certain he's using aimbot.

glass oliveBOT
#

Hey, @rigid hill

To submit a report on Rustoria:

If you are banned; please make an appeal.

split dove
#

I CAN`T JOIN MESSAGE "PACKET FLOODING RPC MESSAGE"

#

WHATS IS THIS

long wren
split dove
#

yes

rigid hill
long wren
#

bug

#

maybe

buoyant sapphire
slim bluff
#

Hi, could you check if this has been banned 76561199015998372

sharp orchid
#

76561199682183840 cheating

#

flyhack

glass oliveBOT
#

Hey, @slim bluff

To submit a report on Rustoria:

If you are banned; please make an appeal.

earnest quiver
glass oliveBOT
#

Hey, @sharp orchid

To submit a report on Rustoria:

If you are banned; please make an appeal.

slim bluff
#

@long wrenCan this account be accessed without being mine

#

NO

#

Just this server cannot be accessed to see if there is any ban

ebon socket
#

Can there be a block if I played at home first, the lights went out, and I went to a PC club, but I can't log in to the server because of Cheating?

lyric basalt
#

Hey @topaz sonnet how can we help you

long wren
slim bluff
#

🆗

#

Okay, I'll let him board the ticket himself. Thank you @long wren

mortal abyss
#

i need help

#

i got banned for no reason for cheating

#

@lyric basalt

#

@long wren

long wren
glass oliveBOT
#

Hey, @mortal abyss

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

mortal abyss
#

ye it says im not banned on the appeal but if i join im banned

glass oliveBOT
#

Hey, @mortal abyss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

mortal abyss
#

76561199866177591

long wren
mortal abyss
#

ok

long wren
mortal abyss
#

Can i send a photo

#

So u can See how it shows

#

?

long wren
mortal abyss
#

Ok

karmic coral
#

@long wren What are the reasons for high-risk accounts

burnt hinge
karmic coral
burnt hinge
karmic coral
#

yes

long wren
long wren
karmic coral
#

ok

#

Thanks for the help.

devout lagoon
#

cheats SVAGA RUSTORIA LONG

glass oliveBOT
#

Hey, @devout lagoon

To submit a report on Rustoria:

If you are banned; please make an appeal.

hearty fulcrum
sterile jungle
#

i need help
i got banned for no reason for cheating

sterile jungle
earnest quiver
lost wigeon
#

hi what should i do?
where can I appeal and why was I banned?

cedar robin
#

My friend was playing in PC Club and was banned for cheating. He filed a report against us, the kind we caught on the subway. Please reconsider our ban and unban us.

timber sinew
#

Hello, I've been banned from your project for using cheats. I can assume that the person who filed a complaint against me when I killed them was just being formal.

drifting herald
cedar robin
timber sinew
hexed nimbus
timber sinew
#

I can only provide a steam ID.

#

How can I justify myself?

hexed nimbus
timber sinew
#

I can't use it because I don't have access to my Steam account

#

guys, it's not just me who suffers from this stupidity. It's a big misunderstanding.

cedar robin
#

its just fun were play in duo and kill maybe 8people))

hexed nimbus
timber sinew
#

I'm at the computer club, and I've rented this account

snow totem
#

Hi, there's a guy on your server who admitted to cheating.

drifting bison
#

hi, me and my team got doubled by a guy and his team on repeat, main person killing us all is 70 hours. sea long

glass oliveBOT
#

Hey, @drifting bison

To submit a report on Rustoria:

If you are banned; please make an appeal.

robust musk
glass oliveBOT
#

Hey, @snow totem

To submit a report on Rustoria:

If you are banned; please make an appeal.

drifting bison
#

link isnt loading for me sadly, just brings me to a blank screen

charred gulch
#

can any one help, my game is stutering very badly, my 1% fps is 0, i have rtx 5070, ryzen 5 9600x and 32gb ddr5 ram

crimson flame
#

Admins, this #a8bb92 guy who got banned was associated with a larger group, but they didn't get banned.

pure obsidian
#

Main unplayable reset the server for the lag

#

Going to lose all your pop

digital horizon
#

why is server so laggy?

violet ruin
#

soon

glass oliveBOT
#

Hey, @crimson flame

To submit a report on Rustoria:

If you are banned; please make an appeal.

violet ruin
violet ruin
glass oliveBOT
#

Hey, @snow totem

To submit a report on Rustoria:

If you are banned; please make an appeal.

violet ruin
drowsy narwhal
#

why am I getting kicked? high risk account.
I just bought the game

glass oliveBOT
#

Привет, @drowsy narwhal

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

near halo
#

i need korean adminstrator

hearty fulcrum
lavish finch
#

!report

glass oliveBOT
#

Hey, @lavish finch

To submit a report on Rustoria:

If you are banned; please make an appeal.

near halo
#

US 롱 프리미엄에서 레이드중인데 저번 레이드에서도 핵쟁이가 대놓고 핵을 쓰는데 밴도 안먹고 그래서 귀찮으시겠지만 실시간으로 보고 판단을 해주셨으면 좋을거 같아서 불렀습니다

hearty fulcrum
# near halo US 롱 프리미엄에서 레이드중인데 저번 레이드에서도 핵쟁이가 대놓고 핵을 쓰는데 밴도 안먹고 그래서 귀찮으시겠지만 실시간으로 보고 판단을 해주셨...

플레이어 신고는 늘 티켓 통해서 받고 있습니다. 여기 디코나 다른 채팅으로는 신고하시면 저희가 조사하는데 해를 끼칠 수가 있어서 러토 공식 사이트로 티켓 만들어주시면 감사하겠습니다. 참고로 조사하는데 시간이 걸리기도 하고 양파님 외 다른 플레이어 분들도 티켓 보내주신 분들도 계셔서 선착순으로 티켓 조사해 드리느라 시간이 좀 걸릴 수도 있습니다 양해 부탁 드려요

hearty fulcrum
lethal lintel
#

IS US LONG PREMIUM DOWN?

near halo
#

hearty fulcrum
# near halo

아 서버 리스타팅이라 그런가봐요 리스타팅 끝나고 돌아오는지 보겠습니다!

hearty fulcrum
#

the long servers can take some time to come back up

near halo
#

일단 다시 티켓 만들겠습니다

hearty fulcrum
near halo
#

확인부탁드립니다

hearty fulcrum
#

이미 하셨네요

near halo
#

넵 감사합니다

ebon ether
#

is there a way to see my prevvius bans on rustoria?

#

i swear ive seen it before but i cant find it again

drowsy narwhal
#

!appealru

glass oliveBOT
#

Привет, @drowsy narwhal

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

cursive echo
#

Can you check the ticket for Sea Long? The same cheater has been playing on a different account for two days.\

#

He also has teammates

spark nexus
#

Are earlier vac ban allowed? I have an old one and tried to play rustoria main for the first time ever and got kicked for cheating, is it because of the vac ban?

#

its 8 years old

unique chasm
glass oliveBOT
#

Hey, @unique chasm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

balmy cypress
#

send your steam profile url

spark nexus
spark nexus
#

I have no memory of playing on rustoria before, so I have no idea why I cant even join the server. Works fine on other servers.

balmy cypress
balmy cypress
spark nexus
balmy cypress
balmy cypress
spark nexus
#

okay, thank you!

balmy cypress
#

no worries!

unique chasm
#

@balmy cypress Reason of disconect changed on "Сheating"

balmy cypress
#

Yours is also fixed

static hatch
#

I was banned for a high-risk account, which I believe was due to my low hours on the game and the fact that I made the account a few weeks ago, but I'm quite skilled at the game because I used to play rust on my friend's account. I have 600 hours of playtime on that account (I can provide proof that i have the account and i played the account). but then recently my friend sponsored me a free rust account that I'm currently playing and still remain banned (i also can provide proof that my friend gifted me).

i already appealed 2 weeks ago and my appeal was denied without any reason, How can I get unbanned if they won't take action about my appeal. i want to play your server so bad now, so please take action on my appeal i can provide proof that im clean and a decent player.

balmy cypress
balmy cypress
#

You’ll just need to play on a different server

static hatch
violet ruin
#

you are too risky for our servers take it as a compliment

unique chasm
balmy cypress
balmy cypress
static hatch
balmy cypress
#

Sorry man but it’s denied and we aren’t looking to discuss it further

static hatch
#

dont ban me permanently, at least put a timer. I can wait a month or longer, just not a year

#

if that is possible, im desperate man

unique chasm
fossil fractal
#

che cuanto tarda el soporte en responder?

dark tangle
#

@balmy cypress What's the average appeal review time? I was banned by mistake because of a VPN. 🥲

median crown
dark tangle
#

I just used a VPN!
could it be faster?

median crown
patent crow
fossil fractal
median crown
unique chasm
fossil fractal
zinc sail
#

1728ms para toda la gente de latam

#

podrian fixearlo? es injugable @median crown

thick eagle
#

x favor @median crown

zinc sail
median crown
zinc sail
#

?

thick eagle
#

Estamos en el sv us main y es injugable el lag que hay para todo latam

reef aspen
thick eagle
#

se pude revisar

zinc sail
thick eagle
#

if you want to talk in english say me

zinc sail
#

latam people is lagged

thick eagle
#

hola? @median crown

zinc sail
#

is ddos? @median crown or what

#

is imposible play in this server

thick eagle
#

we really need a solution

zinc sail
#

mods?

#

fix latam people

indigo obsidian
patent crow
glass oliveBOT
#

Hey, @indigo obsidian

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

indigo obsidian
#

Is there an administrator online? Can you tell me why this is happening?

indigo obsidian
#

How do I deactivate a high-risk account? Can you help me?

#

admins?

#

can help me ?

#

Can you help me? How do I get my high-risk account lifted? I couldn't find this restriction on rustoria.co, so I can't file an appeal.

#

<@&274971100184576010> we need help

gaunt crow
#

yo admins. chinese cheaters all over main. 0 hour accounts

ionic saddle
#

RUSTORİA LONG LAGG

indigo obsidian
#

First, we did not cheat. Second, these accounts are legal here. I don't see what's wrong with them. You can't accuse us of cheating without any evidence!

#

If you have evidence of cheating, report it to the administrator, who will handle it!

#

Without evidence, you canyouup nocan nobb
This is a Chinese saying for you.

gaunt crow
#

stfu

indigo obsidian
#

I know Chinese martial arts. Don't push me to fight you.

#

@gaunt crow

zinc sail
#

admins

hexed nimbus
granite arch
#

Good evening, I submitted a ticket, but it hasn't been answered yet.

median crown
ionic saddle
#

rustoria long lagg fix pls

gaunt crow
thick sluice
#

@cinder olive

sly steppe
#

Guys, I have a question. When I join a server, I get kicked out and a cheating error message. I haven't played with cheats.

glass oliveBOT
#

Привет, @runic spade

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

dry blaze
#

I got banned for cheating but im not cheating need some help here

glass oliveBOT
#

Hey, @dry blaze

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dry blaze
#

i made an appeal

runic spade
dry blaze
#

ah ok

dry blaze
runic spade
#

!report

glass oliveBOT
#

Hey, @runic spade

To submit a report on Rustoria:

If you are banned; please make an appeal.

runic spade
#

but some times can take up to 1-3 d

naive ferry
#

how to play to 5x server?

-125.000
Rustoria Gem
Redeemed package Legend on 5x Solo/Duo/Trio US
16000
Rustoria Gem
14/12/2025, 14:35:20

-80.000
Rustoria Gem
Redeemed package Builder+ on 5x Solo/Duo/Trio US
141000
Rustoria Gem
14/12/2025, 14:34:53

slim island
#

здравствуйте не могу зайти на сервер пишет cheating можно меня проверить я думаю это ошыбка

granite arch
opal siren
#

tade o servidor do br mein

cobalt jackal
# granite arch appeal

The standard response time is 1–3 business days, but can be more or less based on the situation.

stuck cedar
#

br main foi de F?

civic kiln
humble shale
#

br main F

lost flare
#

dead br main

normal orbit
#

If you still can't connect to br main within 5 min let me know and I'll ping admins

raven mist
#

Its booting up

wooden pebble
#

Can someone look at me cheater report?

#

Ticket #2ea06e

static scarab
wooden pebble
#

He got banned but why his teamates not banned?

exotic anvil
#

HI admin, there is a blatant cheater on your premium server

#

how do i report it effectively?

whole hollow
glass oliveBOT
#

Hey, @exotic anvil

To submit a report on Rustoria:

If you are banned; please make an appeal.

exotic anvil
#

thanks!

weary basalt
#

can someone look at my appeal i was banned for high risk account and i just bought this pc and lost my old account

weary basalt
austere quest
glass oliveBOT
#

Hey, @wind ocean

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

trail sleet
#

was in monthly US long and got player tic and now i can not join back keeps disconnecting me

#

Game name is the same

#

not sure what to do

#

also said packet flooding

#

Authentication timed out

chilly badger
#

its been 3 days since i opened a ticket

#

#517453

cinder zealot
worldly kindle
#

Hello, I'm facing a problem where I'm being disconnected from the official servers when I try to log in. I've never had any issues before, and I've never used any applications to enhance my gaming experience or dominate other players. Please help me out, and I apologize for my poor English.

runic spade
worldly kindle
#

читинг при полной загрузке

runic spade
worldly kindle
#

только ваш проект

runic spade
runic spade
glass oliveBOT
#

Привет, @worldly kindle

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

runic spade
#

Изложите все свои мысли в форме для апеляции там

worldly kindle
#

тут это перейдя по ссылке правильно

worldly kindle
#

спасибо

runic spade
#

Всегда пожалуйста!

pure orbit
#

im ban

#

😭

runic spade
#

try

#

!appeal

glass oliveBOT
#

Hey, @runic spade

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

runic spade
#

maybe it was a misstake, who knows ?

pure orbit
gentle cypress
#

Omg me and my friends unfortunately will be leaving this server, my friend just bought the game to play with us and no one of us use hacker or cheater and we hate hackers and cheaters

My friend just have one account and he has been banned unfairly (I know all of them, they are childhood friends and I know they never used hacker in rust or in any other games.

glass oliveBOT
#

Hey, @gentle cypress

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gentle cypress
#

Very disappointed with the server, but unfortunately it will lose 6 players who play honestly and just want to have fun.

#

!appeal #0da1b3

glass oliveBOT
#

Hey, @gentle cypress

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gentle cypress
#

They said to him provide main account but he just have one account lol

runic spade
gentle cypress
#

Just frustrated after playing on this server for 10 days and now having to change servers for an unfair reason.

#

I've never seen a hacker with a low KDA who hasn't completed the main objectives of the game and is still stuck at the beginning.

runic spade
gentle cypress
#

Appeal has been created and denied

runic spade
#

But ban is still relevant

gentle cypress
#

Weird, I bet you don't ban the hackers.

runic spade
#

I will lie if say that we banning only hackers,or other kind of exploiters. Its happens some times, when innocent player gets ban, thats why we have appeal section on our web site. But even if ur appeal was denied, means that ban was given not by misstake

gentle cypress
#

But ok, never gonna play this server again, it losing 6 honest players

runic spade
#

Its not for me(as chat mod) to decide who r hacker...

#

Im just doing my job

runic spade
gentle cypress
#

I know but it have to be said

#

Thank you anyway

drifting herald
#

That feature is part of the game, and not an exploit, nothing much we can do about it, my advice is dont put your hands up to randoms

#

or dont stay downed for too long where they have time to handcuff you

steep valve
#

can anyone here rtepsond to a ticket?

torn mango
#

i have a video of me getting teleported on rustoria main into a random base

#

how do i send?

vivid lark
#

can someone tell me how long my Temperary ban is for?

gloomy sparrow
stable talon
ebon socket
#

hi, I received an erroneous ban and sent the ticket yesterday, it was approved, but I still can't log in to the server because of cheating

gilded raptor
spare sierra
#

yoo guys Vin dont trust him hes a hacker

#

hes making group post like this -We're looking for people to join the team. You need to be able to listen to what you're told. It doesn't really matter how many hours you have, just do what is asked of you. If you're all completely kekich, post anyway. Need 3 people.

#

be safe guys he uses a google docs link to get your account

glass oliveBOT
#

Hey, @ebon socket

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

earnest quiver
raven mist
glass oliveBOT
#

Hey, @ebon socket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

ebon socket
#

76561199132181090

raven mist
ebon socket
#

thanks

hot sonnet
#

Yo

#

Can I talk to a mod rq

#

@raven mist I have someone to report

raven mist
glass oliveBOT
#

Hey, @hot sonnet

To submit a report on Rustoria:

If you are banned; please make an appeal.

raven mist
#

Please use above

hot sonnet
#

i made one @raven mist can u check it out

remote heath
#

i've had a ticket for 40 minutes, your hope is lost buddy

hot sonnet
#

dude damn

#

i was just trying to report a 6 man on the us main server that have been scripting and abusing an infinite wood bug since the start of wipe

median crown
hot sonnet
#

aww man dude

#

this gonna take days wont it

remote heath
#

yeah bro there's over 1200 people across all of rustoria servers

#

on average there's 3.5 tickets created per 2 minutes

stable talon
heavy relic
#

What i can do if my appeal got rejected, lit a fking guy stole mi acc and started xeating on rustoria, and i have BAN EVASION. steam has successfully recovered my acc but not my inventory

hexed nimbus
stable talon
long wren
tender flax
#

Hello, would it be possible to look at my ticket, please? (#31780d) I can't reopen it manually.

woeful horizon
#

меня забанило, за ни за что, я не играю с читами и прошу скинуть доказатеьство что я читер, хоть я и ни читер I was banned for no reason. I don't play with cheats and I ask you to send me proof that I'm a cheater, even though I'm not a cheater.

carmine ridge
#

how do i send a ticket to rep a player

carmine ridge
#

when we ban a blatant cheater can we start temp banning their team mates? and deleting bases

raven mist
#

We do ban teammates if theyr banned for cheatinh

#

Removing bases is not something that will happen

carmine ridge
#

okay removing bases is fine but like

#

70 hours on game first seen on eu long 3 hours ago his team mate hasnt touched rust in over 3 months and was first seen 4 hours ago

raven mist
#

Feel free to make a report on them so we can take another look

carmine ridge
#

i have i put it in question on accident

raven mist
#

Thats fine , we’ll get to it ThumbsUporia

carmine ridge
#

i just lost a full backpack and inv of farm mp5 full kit then all my boom

indigo oriole
#

Hi, I’m getting kicked on Rustoria SEA Long with “Cheating” after world load.
I’m not using any cheats.
Could you please check for a false positive or advise what to do?
SteamID: ( 76561198773324512)

glass oliveBOT
#

Hey, @indigo oriole

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

indigo oriole
#

where is the appeal section

carmine ridge
#

support

long wren
carmine ridge
#

@raven mist do u give out codes

long wren
carmine ridge
#

why u sayin sir

long wren
carmine ridge
#

no ts guy was asking where the appeal section is i said support as in on website mb

indigo oriole
#

Guys, I don't understand where I need to write so that I can access the server.

smoky bronze
#

i have question. how many day baned from sever. i have baned from sever play with cheater but i dont know he cheating

smoky bronze
#

thank you so much i lover this sever.

long wren
indigo oriole
long wren
indigo oriole
indigo oriole
#

I still can't log in

#

still can't join

trail sleet
#

so i am solo and some thing put skins on 2 of my small boxs in my core and I do not own these skins US long monthly premium . any answers would helpful

vestal bramble
#

Hello, I’m getting kicked on Rustoria SEA Long with “Cheating” .
I’m not using any cheats.
Could you please check for a false positive or advise what to do?

#

Hello, I’m getting kicked on Rustoria SEA Long with “Cheating” .
I’m not using any cheats.
Could you please check for a false positive or advise what to do? i am a asian player,i think some cheater use same vpn with me so i unlucky to be that My Steam id:76561198984909701

glass oliveBOT
#

您好, @vestal bramble

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

patent crow
#

The standard response time is 1-3 business days

sinful timber
#

Ticket #31c02a pls check quick. 100 % aimbotting on us main

normal orbit
sinful timber
#

thank you. he is going crazy on everyone rn

sinful timber
#

lol i talked to him and he said he is a paid cheater for a other player...

indigo oriole
#

почему не можете проблему пофиксить то что просто так кикает по причине cheat

gentle ginkgo
#

бля

#

как тикет кинуть, на серваке игрет пачка читеров 1 уже античитом забанило

slender sigil
#

Hello, I was banned for playing with a cheater I didn't know (Discord player not). I would just like to know the exact duration of the ban. Thank you for your help. @normal orbit

#

and my appeal was reject idk why

gentle ginkgo
#

!report

glass oliveBOT
#

Hey, @gentle ginkgo

To submit a report on Rustoria:

If you are banned; please make an appeal.

indigo obsidian
#

Hello Administrator, Could you help me check my friend's ticket?

#

76561199855638404 This account was suspended yesterday due to high risk. He said he has submitted a ticket. I want to know if he can play now.

cobalt jackal
indigo obsidian
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Alright, we'll keep waiting. It's already very late here.

cobalt jackal
indigo oriole
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Administration, may I ask why I am being kicked from all Rustoria servers for “cheating” when I haven’t even played on them, and everything was fine yesterday?

glass oliveBOT
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Hey, @indigo oriole

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wanton stump
opaque sand
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Hello administrator, could you please help me check my account 76561199855638404 was banned

indigo oriole
opaque sand
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sorry

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Hello administrator, could you please help me check my account 76561198430535747 was banned

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Hello administrator, could you please help me check my account 76561198430535747 was banned@kamekssyka

hollow dove
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hello administrator When I connected to the Rustoria server, it kicked me for cheating. my account steam 76561199409311091

thorny dune
indigo oriole
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The admins don't want to do anything about it

glass oliveBOT
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Hey, @hollow dove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

opaque sand
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Hello administrator, could you please help me check my account 76561198430535747 was banned@balmy cypress Mod

wanton stump
glass oliveBOT
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Hey, @indigo oriole

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
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Hey, @opaque sand

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

slender sigil
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Hello, I was banned for playing with a cheater I didn't know (Discord player not). I would just like to know the exact duration of the ban. Thank you for your help.
and my appeal was reject idk why

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@wanton stump

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Appeal #d5b9bb

opaque sand
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Hello, I was banned for playing with a cheater I didn't know (Discord player not). I would just like to know the exact duration of the ban. MY id :76561198430535747 ;

violet ruin
opaque sand
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您好,我因为和一个我不认识的作弊者(不是Discord玩家)一起玩游戏而被封禁了。我想知道具体的封禁时长。我的ID:76561198430535747 @iDaN

slate talon
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Yo admins you guys should have someone constantly looking at launch specially when Brad gets taken I played launc this wipe and I couldn’t take Brad because of how many cheaters there was it was insane

violet ruin
slate talon
slender sigil
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@violet ruin how many duration ban for playing with cheater !

thorny dune
# violet ruin Will ask

You can see the duration of your ban when you try to connect, if you've just been banned, try connecting again and it should display how long is left

cursive pier
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can i appeal here or does it have to go thru the website?

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its an old appeal wich i forgot to reply to because i quit rust, id like to re open it:)

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Appeal #30cd1e

quiet pivot
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бля парни куда писать что бы разбанили

glass oliveBOT
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Привет, @quiet pivot

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

lavish turtle
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i got false banned how long does it take to get unbanned by support

tender flax
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Hello/Good evening Rustoria team, would it be possible to look into my ticket (Appeal #31780d)? Thank you. Have a good day.

gleaming iron
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i also just got false banned

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S14 was it just now

lavish turtle
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my friend had the same problem

lament flame
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my teammate also just got false banned

lavish turtle
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yea it was

gleaming iron
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was it by anticheat?

lament flame
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yes

lavish turtle
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no i played yesterday today hopped on says banned for cheating

shy remnant
glass oliveBOT
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Hey, @gleaming iron

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

vague nimbus
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i connected to the sever and no timer showed up i was banned for doxing anyone know why

shell arch
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Can i rejoin within like 5mins and not need to stay in que after+

lament flame
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how long does it take to get unbanned for asoc on false ban?

cursive pier
mint warren
lament flame
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my teammate

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i got banned for ascosiation

glass oliveBOT
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Hey, @lament flame

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

lament flame
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but he got false banned

shy remnant
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How can you know that

quasi dagger
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Im telling u

tender flax
# shy remnant How can you know that

That's not quite right. I was told that on December 15th my request, which is two months old, can be reopened, but I can't process it manually. Could you do it for me if possible? Thank you.

quasi dagger
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same thing happened to my teammate

shy remnant
worthy garden
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what i can do if im on server but its stack on receving data and i can hear pepole around me ?

quasi dagger
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he has 3k plus skins and got banned

shy remnant
tough bane
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@shy remnant Mondays EAC Heartbeat timeout, if you want to monitor that

shy remnant
worthy garden
quasi dagger
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It is logic

lament flame
worthy garden
shy remnant
quasi dagger
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he doesnt use cheat and we all know it for sure

tender flax
gleaming iron
tender flax
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no queue

shy remnant
worthy garden
lament flame
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no

gleaming iron
quasi dagger
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I think admins really has to check the ban feed

tender flax
shy remnant
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It's a gameban

quasi dagger
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Not just banning ppl becus he is too good

shy remnant
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Stop that

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!steamid @quasi dagger

glass oliveBOT
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Hey, @quasi dagger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

gleaming iron
shy remnant
worthy garden
gleaming iron
shy remnant
worthy garden
vague nimbus
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how long is a doxxing ban??

lament flame
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how long is asoc

gleaming iron
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why did i get banned by anti cheat when i dont have a gameban on record

shy remnant
vague nimbus
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how long is a doxxing ban?

tender flax
shy remnant
worthy garden
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@tender flax W person it worked

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no queue

gleaming iron
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i got temp gamebanned for 3 days are we deadass

gleaming iron
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was getting 2quady

tender flax
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pls admin i need help I can't open my ticket

normal orbit
tender flax
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My problem is that I have an open ticket that is 2 months old, I am told to reopen it but I can't (Appeal #31780d)

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Could you help me?

shell arch
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eu mondays super laggy

quaint spear
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admins and moderators maybe eu mondays 950 players? no 850?

glass oliveBOT
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Hey, @earnest quiver

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

full glade
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Hello i accidently bought vip for the wrong server is there any way to change that? bought for eu main instead of eu monday

mint warren
full glade
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i havent thank you

timid coyote
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how do i appeal a game ban?

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@torn bronze

earnest quiver
glass oliveBOT
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Hey, @timid coyote

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy remnant
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@light timber How can we help ?

quasi dagger
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@shy remnant Can you please help me check how long i am banned

earnest quiver
lament flame
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hi, i just got banned for playing with a ''cheater'' on one of your servers, my friend that got banned got handed a game ban for 3 days right after we killed a group, we a re speaking with an admin from a different server, who tells us that its either a dev that we killed, or they are gathering proof to ban him, i know for a fact that he isnt cheating, so does my ban get lifted if he gets unbanned in 3 days?

glass oliveBOT
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Hey, @lament flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quasi dagger
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my ban doesnt show duration of time

lament flame
earnest quiver
balmy cypress
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?appeal @plain ridge

glass oliveBOT
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Hey, @plain ridge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lament flame
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i sent a dm to rustorio bans

quasi dagger
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no becuase if I do I always get denied and I cannot get contact with u guys again

lament flame
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does that work?

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!appeal

glass oliveBOT
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Hey, @lament flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

earnest quiver
earnest quiver
lament flame
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i made a ticket, thanks!

quasi dagger
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playing with cheater

steep valve
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How long does an appeal take to get responded to

earnest quiver
# quasi dagger playing with cheater

If you don't file an appeal, the administration won't be able to resolve your ban. Discussing it in the Discord channel won't help. Bans are resolved only through appeals.

earnest quiver
steep valve
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Thanks man

quasi dagger
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I have submitted an appeal, could u please check it thank you

earnest quiver
quasi dagger
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they just denied my appeal without responding

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it's just it really sucks that my teammate who we have played a lot got banned for being good at m39. Plus, we know him that he is not a cheater for sure,

thorny dune
gaunt kernel
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What should I do if I'm banned for using cheats? I played with an account that had 10 hours, played with a twink, and was reported and simply banned

quasi dagger
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So how many hours am i banned

glass oliveBOT
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Привет, @gaunt kernel

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

quasi dagger
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i doesnt shows when I join the server

quasi dagger
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what if people have new teammates and you dont know they cheat. Isn't it unfair for the person that gets ban permanently?

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I am sorry that I have so many questions, but I just think it is important to mention it

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Because on our side it is pretty unfair

earnest quiver
granite marten
quasi dagger
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but the guy we played with has been with us for a very long time too.

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and we know him in person that he doesnt use cheats, becuase we saw him played on his monitor.

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but mentioning permanantely ban is like we bascially cant have new members in our team anymore

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The admin says 30 day ban, and denied the appeal with giving me chance to talk

worn hemlock
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Hi, I'm trying to join your EU Monday server but my account seems to be banned; it's kicking me out of the game with the explanation "cheating". Can you help me?

thorny dune
glass oliveBOT
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Hey, @worn hemlock

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quasi dagger
earnest quiver
quasi dagger
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on Rustoria server?

earnest quiver
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Yes

quasi dagger
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there is no other way coming back?

shy remnant
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Not associating with cheaters

quasi dagger
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so association with cheaeter get permanately ban?

earnest quiver
shy remnant
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Looks like you did not learn from the first two times already

quasi dagger
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yeah the first time I understand cus he admitted but the second and third doesnt I dont know

shy remnant
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https://rustoria.co/rules/vanilla : "Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted."

earnest quiver
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Dude, just relax! Expect to be unbanned, but know this is your last chance.

dusky furnace
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Can I skip the queue please, I only have 3 hours left to play because of work. Please

glass oliveBOT
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Hey, @dusky furnace

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

quasi dagger
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I am relax, I just think its unfair because we trust the player I played with

shy remnant
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3 times in a month

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That's what's unfair mate

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Now please head to #general as we've answered your question(s)

dusky furnace
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I'm from Russia, and I don't have such a payment system

shy remnant
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Such as Crypto

earnest quiver
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Dude, when I play, I fly in with my team, in which there are no strangers, and neighbors who live nearby rarely appear in the group, because I understand what this can lead to.

dusky furnace
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You can skip it once?

shy remnant
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It is a VIP perk that you can acquire tho

dusky furnace
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okay

hexed nimbus
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!report

glass oliveBOT
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Hey, @brave relic

To submit a report on Rustoria:

If you are banned; please make an appeal.

spark finch
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<@&874995535881326632> <@&274971100184576010> Can answer ? for explain this reason pls guys ? He dont speak english i make this for him

glass oliveBOT
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Hey, @spark finch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

spark finch
spark finch
# cobalt jackal !appeal

1-3 days is so much bro ? we will not play this wipe ? we paying this servers every months and we dont know reason this ban ?

spark finch
crimson otter
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@shy remnant Is there a way I can talk to the admin that will take my ticket for a cheater report? A group bagged him in to cheat and if a proper investigation is done they can be banned

spice crypt
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!report

glass oliveBOT
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Hey, @spice crypt

To submit a report on Rustoria:

If you are banned; please make an appeal.

spark finch
spice crypt
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?

spark finch
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why he get ban _

spice crypt
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how should i know ?

spark finch
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sorry u are just donator i ddint see

spice crypt
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<@&874995535881326632> There is guys on rustoria eu mondays using a cheat that kicks you i didnt catch their names so i cant report

cobalt jackal
# spark finch bro can we get a reason for this ban #adf096 ????

The review can take 1–3 business days, but it can be more or less depending on the situation. I know it’s frustrating, but you’ll need to wait for the appeal response, as I can’t speed it up or provide details unless an admin contacts you directly.

spice crypt
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<@&274971100184576010> It kicked my friends to on 2 occasions so i cant be a coincidence

raven mist
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Can you stop tagging please

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as far as i know theres not cheat to kick out playzrs

vestal beacon
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it ruined our whole wipe

raven mist
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are they from the same region?

spice crypt
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The cheaters idk

raven mist
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no, the two that got kicked

spark finch
spice crypt
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We all eu