#support

1 messages · Page 836 of 1

violet ruin
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please wait for a staff member to answer your appeal and we will see

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even if your assocation appeal is declined, pretty sure they are only 7 days long (usally)

dreamy stump
#

So i believe mine is permanent rn

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Thats why ive been playing solo since

violet ruin
#

but im 99.98% sure it wont be permanent

dreamy stump
violet ruin
dreamy stump
#

I just want to atleast close my doors and replenish upkeep until i can come back

violet ruin
#

if your appeal was denied then you need to wait for the ban to expire

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are you sure as to how long your ban is?

dreamy stump
violet ruin
violet ruin
glass oliveBOT
#

Hey, @dreamy stump

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

quaint cliff
#

where i can

dreamy stump
balmy cypress
quaint cliff
#

why i got risk account Could this be the reason why I'm not playing on my main account?

glass oliveBOT
#

Hey, @quaint cliff

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Hey, @quaint cliff

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quaint cliff
#

ty

dreamy stump
violet ruin
hybrid tinsel
#

this russians turning on and off cheats on br long half of sv complaning about them check them 76561199847419292, 76561199365533301, 76561199435484988, 76561198983549355

glass oliveBOT
#

Hey, @hybrid tinsel

To submit a report on Rustoria:

If you are banned; please make an appeal.

dreamy stump
#

It doesnt show me

hybrid tinsel
#

already reported and half of sv also did they are clearly cheating

violet ruin
#

please wait for a response report tickets are done in order

violet ruin
#

tickets are done in order it may take some time

slow vapor
hybrid tinsel
#

i got the automatic response on the ticket so ye

dreamy stump
slow vapor
#

Do you wish to be banned for more? 😛

dreamy stump
#

Ok thank you guys, atleast it aint permanent, guess ill play moose 🙁

violet ruin
#

you mentioned putting upkeep into your base
and your appeal was declined
sorry, but you can't upkeep it 😭

dreamy stump
#

Can gou put some upkeep rq?

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Oh wait nvm it has key locks

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I left like all the gdoors open though

violet ruin
violet ruin
dreamy stump
#

Go ahead frl bottom right rustoria us long

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Before it decays

violet ruin
hybrid tinsel
raven mist
#

Automatic responses from admins

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Thats not really automatic then?

hybrid tinsel
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i mean u copy paste same message always call it as u want but this guys are cheating alot of ppl already reported they miss a spray a 10 m 5 mins after they spray m2 at 150m without crouching

raven mist
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Yeah, we cant really give everyone an unique reply 😄 With the sheer amount of tickets

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but surely not automated

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What tickets are you referring to?

hybrid tinsel
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Ticket #5ba5d4

uncut lodge
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Appeal #4e60c2

brazen ermine
#

hey

still marsh
#

Appeal #f527f1

hardy fog
#

!appeal

glass oliveBOT
#

Hey, @hardy fog

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

violet ruin
violet ruin
still marsh
#

I don't understand my ban xD, i am im my top with my bolt and me disconnect for 'playing with cheater" LOOLL

uncut lodge
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yes me too

brazen ermine
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I want to know why my team is banned

raven mist
# hybrid tinsel Ticket #5ba5d4

I see thats 3 hours ago, can you make a new ticket if you still suspect them to be cheating please do report them again and we'll happily take a look

hexed nimbus
brazen ermine
still marsh
uncut lodge
hardy fog
#

guys why i get for no reason ban for cheating

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just join to the server and after 30 or 1 minute a get banned

brazen ermine
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I want to know who the cheater is on my team, please.

glass oliveBOT
#

Hey, @brazen ermine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

hexed nimbus
hardy fog
#

i play on another servers and its all good

uncut lodge
hardy fog
#

but on rustoria after 1 minute or 30 seconds i get banned for no reason

hexed nimbus
brazen ermine
still marsh
#

!steamid

glass oliveBOT
#

Hey, @still marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

still marsh
#

The player 'K1' gave us his base, and we then invited him to build the 'missile silo,' and he disconnected.

brazen ermine
brazen ermine
raven mist
#

Let me check with the banning admin

brazen ermine
naive ferry
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@raven mist hey

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This is the second time we've tried building the nuclear silo, and it's bugged; the elevator isn't going down.
This is disrupting our game and wasting time.

brazen ermine
raven mist
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Admin said to please make an appeal on bans.rustoria.co and they will look at it asap

naive ferry
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@raven mist please..

raven mist
#

will however forward it internally

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what server?

naive ferry
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US MONDAY

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Restart the server please

raven mist
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Next restart is tomorrow

naive ferry
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It's complicated, all the progress has been lost.

raven mist
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I understand, but if its a bug in the game theres not much we can do /

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we cannot refund your loot as we're simply not allowed to

brazen ermine
naive ferry
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could you give a 7-day VIP as compensation? haha

hallow umbra
#

can an admin help me out in game?

balmy cypress
hallow umbra
#

missile silo elevator stuck down not letting me get into it

balmy cypress
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Report via F7

hallow umbra
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i dont know if u can get in send it up

balmy cypress
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We will take a look but likely a game bug we cannot fix without restart

hallow umbra
#

if i report f7 is someone gonna help i have hella loot on me

raven mist
#

US mondays?

hallow umbra
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yes us mondays

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how do i get out of here then or something dude

fading arch
#

i know you pain

hallow umbra
#

how can i get out @balmy cypress

balmy cypress
#

Check DMs

still marsh
#

!steamid

glass oliveBOT
#

Hey, @still marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

woeful jetty
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What is problem Rustoria Server "High Risk Acoount"

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?

balmy cypress
glass oliveBOT
#

Hey, @woeful jetty

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sage skiff
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Hello everyone, I have a problem with my account. I haven't played on the server for a long time, and when I log in, it says I'm banned, even though I haven't played with cheats at all.

glass oliveBOT
#

Hey, @sage skiff

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

urban tartan
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i just got my high risk account appeal denied? i gave them everything they wanted and they gave no reason for the deny.

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#c3fbe8

drifting totem
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Ticket #ca03a6 CHECK

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PLS

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RAGE CHEATING EU LONG

raven mist
drifting totem
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FLYING AND INSTA HEAD ALL, WE GOING TO RAID WATCH US

raven mist
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Doesnt sound like a good plan if theyr rage hacking

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no?

drifting totem
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ye but you can spec no?

raven mist
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Yeah.. Or just wait a little bit untill theyr banned? 😄

drifting totem
#

to confirm

urban tartan
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yo, can i have my ban appeal for high risk account looked into. i gave them everything they wanted. me and my brother are hella confused rn. #c3fbe8

opal urchin
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Ticket #aec625 check plz

woeful jetty
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ticket #2ef021 check pls i want play rusuuuust (((

worn vector
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Hello, i am new to this server.
where do i go to request support to indentify a hacker on a Rustoria server?

glass oliveBOT
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Hey, @worn vector

To submit a report on Rustoria:

If you are banned; please make an appeal.

worn vector
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i submitted a ticket, but the staff member dismissed it without even investigating :/

balmy cypress
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You'll have to find a different server if your appeal was denied

worn vector
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i did not appeal a ban.
I am requesting staff to investigate a hacker that raided our base using the Wall ESP feature on a hack software

balmy cypress
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Oh I see

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Why do you think they didn't investigate?

worn vector
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where do i go to get in contact with a Rustoria Staff member?

worn vector
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i posted their already, ticket immediately closed without any effort to investigate. 1 week playing full time down the drain

urban tartan
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i did everything the admin wanted and yet they still denied the appeal. told them everything and was completely honest about it but they still most likely didn't look into it much since they denied it. i got banned for a 2000 day old ban on my brother's account?

worn vector
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huh? :S

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'Boredom', Steam and gaming servers don't babysit humans, nobody has that insane amount of time. Therefore the rule is as a gamer: 'You are fully responsible for your account.'

urban tartan
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i am saying that the ban that is in question is 2000 days old and it has nothing to do with me.

worn vector
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what are you talking about man??? that has nothing to do with why i am here

violet ruin
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whats the issue?

urban tartan
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we have seperate issues. but he has a blatant cheater that he caught and i got banned for "high risk account" about a week ago ish

lyric basalt
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!report

glass oliveBOT
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Hey, @worn vector

To submit a report on Rustoria:

If you are banned; please make an appeal.

worn vector
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!report

glass oliveBOT
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Hey, @worn vector

To submit a report on Rustoria:

If you are banned; please make an appeal.

worn vector
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ya not getting any support whatsoever from staff on this one, so i might just quit Rustoria servers for good. Can't trust the staff to be responsible...

north crest
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have you made a report?

worn vector
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yes, dismissed immediately without any investigation

urban tartan
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same, my ban also got dismissed without any investigation

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took 4 days for a responce to

mighty yew
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can I get a admin in the waiting for support call

north crest
ocean thistle
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What's your ticket id? @worn vector

worn vector
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doubt it. didn't feel like it. tbh the vibe was that they didn't care and didn't put a single effort into investiating

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and yet here i am after 3 hour of deep research and reporting with no support...'

urban tartan
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ya, same here. i feel ya man. even tho we have 2 seperate things.

ocean thistle
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May I have your ticket id? @worn vector

worn vector
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sure, one min

opal urchin
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can someone check my ticket plz #aec625

ocean thistle
urban tartan
#

it was denied for no reason. i gave them everything they wanted

ocean thistle
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The reason is displayed when you connect to our servers.

urban tartan
#

?

opal urchin
ocean thistle
# urban tartan ?

There is a message when you attempt to our servers. The reason is displayed there at the bottom of the Rust client.

ocean thistle
ocean thistle
slender sigil
#

hey i got an appeal on site were i need to go

opal urchin
urban tartan
#

yeah, it's a super vague "high risk account" ban and the ban reason is most likely because of a ban from my older brothers account from 2 thousands days ago.

worn vector
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@ocean thistle Ticket #d1eeb9

ocean thistle
worn vector
#

i have more links to their accounts if you want

urban tartan
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you cannot ban someone for something they did not do

ocean thistle
worn vector
#

previous ticket is

slender sigil
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@ocean thistle Appeal #d5b9bb

worn vector
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this is a new one

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i made a new one to be more specific

broken estuary
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@ocean thistle Hey I got banned 1 month ago for "HighRiskAccount" i got more hours now, can i get chance to play please?

urban tartan
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i legit did everything the admin wanted and asked for and still got denied

worn vector
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@ocean thistle Original Ticket closed immediately: Ticket #bc7cb8

urban tartan
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"highriskaccount" is a very vague ban reason and gives 0 explaination for the ban

misty scroll
ocean thistle
urban tartan
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then can you tell me the reason then?

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because if it's not that then what is it

misty scroll
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That your account is too much of a risk to allow on the servers

slender sigil
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hey @misty scroll i have an apeal can you opend it !

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Appeal #d5b9bb

ocean thistle
misty scroll
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Hey @slender sigil, appeals are dealt with as soon as possible. We advertise 1-3 days

worn vector
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@ocean thistle : The response after immediately being closed: "This would take hours to reliabily look into, make a more consice and direct report on the player you suspect."

slender sigil
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damn ok np

worn vector
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like common man, make some effort here to keep your community clean...

slender sigil
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if i make ticket its good

urban tartan
misty scroll
broken estuary
misty scroll
ocean thistle
worn vector
#

im 40 years old, been gaming for 35 years, playing Rust since Feb 2014, i know a hacker when i see one. We were offline raided by them, ESP tool cupboard raided straight into tc room in a HQM skyscraper 10 stories high. So blantently obvious.

urban tartan
glass oliveBOT
#

Hey, @worn vector

To submit a report on Rustoria:

If you are banned; please make an appeal.

worn vector
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@violet ruin if you scroll above this was already done and immediately closed. I have joined the server to escallate to higher staff to get involved into investigating these accounts

misty scroll
urban tartan
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ok then, i won't ask for more information then and just ask for it to be relooked at

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because it's wrong

misty scroll
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I looked at your situation when you mentioned it here, and I agree with the outcome of the situation

urban tartan
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? then can i get a different admin to look into it

misty scroll
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You have had two different admins look at it independently, I'm not sure what more you expect from us?

ocean thistle
ocean thistle
urban tartan
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then both of the admins are wrong and clearly need to be fired because i did nothing wrong. and yet i see people blatantly cheat on your servers and never get banned

narrow wave
#

/REPORT

glass oliveBOT
#

Hey, @narrow wave

To submit a report on Rustoria:

If you are banned; please make an appeal.

broken estuary
misty scroll
# urban tartan then both of the admins are wrong and clearly need to be fired because i did not...

I understand that you disagree, but this decision is completely within our regular procedures. Nothing about the situation is for "no reason", it's simply just not something we can discuss with you. Unfortunately we are the ones making the calls in situations like these, so you, as the banned player, may not agree with our way of handling it. That doesn't mean it was handled in the wrong way, or that the outcome is wrong. Less favourable for you? Sure. Wrong? Not at all.

ocean thistle
urban tartan
#

if the admins here are going to treat their players with this level of incompetence i will go elsewhere and let other's know to avoid rustoria like the plague. for banning a actually legit player and letting cheats run rampant

ocean thistle
misty scroll
ocean thistle
#

🤝

broken estuary
broken estuary
urban tartan
#

i have seen multiple people here complaining about admin's responce's and inability to look into things for more then 2 seconds. my point is proven

narrow wave
#

/report

glass oliveBOT
#

Hey, @narrow wave

To submit a report on Rustoria:

If you are banned; please make an appeal.

ocean thistle
drowsy tapir
#

@broken estuary ThumbsUporia

misty scroll
broken estuary
eternal tree
#

where i can find my ticket?

north crest
ocean thistle
worn vector
#

hi Staff, i know a lot of people here posting in frustration, but could you please look into my situation when you get a min with a team that uses ESP hack account to raid others please?
Ticket #d1eeb9

broken estuary
ocean thistle
#

@broken estuary

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@broken estuary

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@broken estuary

north crest
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also this one

eternal tree
#

is this tag as a server where i baned?

misty scroll
#

Bans are across all Rustoria servers, so I wouldn't pay too much attention to that part

eternal tree
#

thats weird cuz i never play US servers

misty scroll
#

All of that would be looked at when your appeal is reviewed. If you didn't do anything, then you have nothing to worry about

urban tartan
#

not true

robust musk
stoic hollow
north crest
stoic hollow
slender sigil
#

!steamid

glass oliveBOT
#

Hey, @slender sigil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

quiet lynx
#

Why am I getting a "cheating" message and disconnected when I try to join the server?

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<@&274971100184576010>

hasty dragon
#

Hi i just spent my rewards on the website on a server listed there, but the server is not online

grizzled valley
#

i need administrator on rustoria eu monday

slender sigil
#

How many Time for banned association cheater I can got unban or something !

hasty dragon
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Dont play with cheaters

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<@&274971100184576010>

slender sigil
#

Idk he have cheat bro wdym

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I didnt see IG TO

quiet lynx
long wren
gilded abyss
#

hi, how long does it usually take for admins to respond about cheaters? i have full proof of him cheating can show rn

hasty dragon
#

Can i get my rewards refunded?

gilded abyss
#

do i need to make a ticket?

long wren
hasty dragon
#

spent on a server thats not online

glass oliveBOT
#

Hey, @hasty dragon

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

long wren
gilded abyss
#

where abouts?

grizzled valley
#

can the admin tell me if the person is online now?

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<@&274971100184576010>

grizzled valley
#

(((

long wren
gilded abyss
#

will i get stuff if the cheater ive reported is banned?

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will we get his base codes or something, or does he just get banned

hasty dragon
#

lol

grizzled valley
#

Where i can find battlemetrics?

gilded abyss
#

ive made a ticket for the cheater, but idk if i have to do anyhting after giving you the info

long wren
gilded abyss
#

my ticket was closed immediately?

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oh theyre banned, sorry

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and he took all of our goop lol, so, we cant XD no worries tho, thx

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wait are cheater bases not / removed?

toxic shard
gilded abyss
#

ahh ok, my fault

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can u tell us where he lived then, sorry for all questions, never made ticket on here

azure surge
#

there is a cheater on eu long rn bro hes just shooting semi like a minigun

glass oliveBOT
#

Hey, @azure surge

To submit a report on Rustoria:

If you are banned; please make an appeal.

austere quest
#

Its best so submit a ticket so it goes to all available admins! 🙂

azure surge
#

oh sure

viscid surge
#

Hey! Im trying to figure out if an admin could help me unlink whatever discord is being linked to my toria account so I can add the correct one. It keeps telling me my unlink request has failed, and im trying to sign up for trust in rust

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Oh I think its been fixed cool

mighty yew
#

can i get a admin in the support call

shy remnant
weary trench
#

Admin

weary trench
mighty yew
#

i wanted to talk about a ban appeal

shy remnant
glass oliveBOT
#

Hey, @mighty yew

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy remnant
mighty yew
#

k thank you

weary trench
#

i need him BANNED ASAP

glass oliveBOT
#

Hey, @weary trench

To submit a report on Rustoria:

If you are banned; please make an appeal.

weary trench
#

bro the website gonna take a day

shy remnant
#

Who even told you that

weary trench
#

the website lol

shy remnant
#

Well ur mistaking us with another community then

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It’s Rustoria here

weary trench
#

1-3 Days Ticket response

shy remnant
#

Where do you see that ?

weary trench
#

i cant post a screenshot in tickets

shy remnant
#

You can

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I do really think you’re not talking about the Rustoria website mate

weary trench
#

i didnt get killed by him so i cant find his profile

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bro can i js dm u a pic of him cheating

shy remnant
#

Well post every info you can in your ticket and we will have a look

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We do not take reports over discord

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Just put in the ticket the Steam if you have it, or their ingame name and we will find them

weary trench
#

im in a ticket cooldown

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last ticket i made was fucking a week ago like i guiess bro

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can i PLEASE just dm u proof literally

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join vc

shy remnant
#

Upload your video or screenshot on YouTube or Imgur and post the link in instead of uploading it in the ticket, that might help solving the cooldown thing

shy remnant
weary trench
#

bro i cant make the ticket

shy remnant
#

In your ticket please

weary trench
#

BAN HIS ASS

shy remnant
#

Make a ticket, PLEASE

weary trench
#

bro i cant make the ticket

shy remnant
#

Idk how much time I’ll have to repeat myself come on 😭

#

We do not take reports over discord

weary trench
#

bro its giving me a ticket cooldown on the website

shy remnant
#

Try on a different browser

weary trench
#

im gonna commit suicide bro

shy remnant
#

Take a break then and make a ticket whenever you are able to

weary trench
#

nah i need his ass banned

shy remnant
#

Thank you

weary trench
#

np king

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Ticket# fa3daa GO GET HIM BOSS

shy remnant
#

U see u can create tickets

weary trench
#

yeah on a diff fucking browser

sacred terrace
#

what time dose toria us main wipe again its 3 pm est right

shy remnant
#

An admin will have a look asap, please be patient

weary trench
#

ETA ON THIS BAN SIR?

mighty yew
#

@shy remnant i sent you a dm do you think i would be allowed to play rustoira again or no

shy remnant
shy remnant
#

That’s the only way to know if you’ll be able to join again

shy remnant
weary trench
#

Sorry BOSS. Eta on this ban?

shy remnant
#

Somewhere between now and an undefined amount of seconds or never who knows

weary trench
#

YESSSSS AHAHAUYAHSDUAHDIASHDAHAD YESSS THANK YOU

shy remnant
#

I did not confirm they’ll be banned but glad you’re happy

weary trench
#

ok

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@shy remnant When will a admin spectate him

shy remnant
#

Please

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You don’t need to tag me every 2mn

obtuse remnant
#

why cant i get fishing quest at large fishing village

weary trench
shy remnant
obtuse remnant
#

bru

light sleet
#

BR LONG IS ALWAYS LAG

shy remnant
weary trench
#

Please admins hit his ass soon

night rune
#

AC12 Ban Cheatingg

craggy jetty
#

can I finnaly have someone help me with ban appeal outside of website bec site broken for my cummonity banned steam account

worn vector
#

User and his team offline raided us using a ESP hack to drill directly into TC room in a 9 story skyscraper base, which would be mathamatically impossible.
This user group is from Texas, USA.
At least one user on the team jumped on a newish alt accounts to use the hack.
This account of the user 'Daddy':
https://www.battlemetrics.com/players/1187730009
https://steamcommunity.com/profiles/76561199700112813
Teammates:
Vandy
Jman
Smurfkite

***Requesting Rustoria Staff to investigate their accounts.

#

"Hello, I have spent a decent amount of time spectating these players and have found nothing suspicious about their in-game behavior at this time. I've seen enough to comfortably say that they're not cheating. However, if you still have any doubts and concerns about these players I highly suggest you report them to Facepunch directly via F7 so they can look further into this. Thank you for your ticket and have a nice day!"

#

Ya ofc you cant see them hacking. They are not aimbotting, one of their team members jumps on an alt account (only 150 hours gameplay) and uses a Wall ESP hack software to see where the TC is. Then they drill straight into the base directly to TC. We had a 10 story high 100% HQM skyscraper!

#

And yet they STILL drilled staight to TC

#

its common sense they used a Wall ESP hack

craggy jetty
worn vector
#

i did and just posted the response for staff to see

#

if we cannot trust admin to ban obvious hackers, then players cannot trust Rustoria and they leave the servers forever

craggy jetty
#

they will be banned in time if they are cheating

worn vector
#

this guy Vandy has 20,000 hours in Rust, he knows what he's doing to get away with raiding with an alt hacked account

#

he jumps on the hacked alt account to do the raid using ESP, then jumps off. It took him 1.5 hours to offline raid our base taking all the loot. The alt played for 1.5 hours, then went offline and Vandy goes back online.

#

ive spent 4 hours today tracing all the accounts and timeline, and trying to complain to staff to do something about his cheating team.
Absolutely no action taken what-so-ever....

glass oliveBOT
#

Hey, @worn vector

To submit a report on Rustoria:

If you are banned; please make an appeal.

earnest quiver
#

Hello, there is no need to write all this out for everyone to see, write it all out in a ticket.

worn vector
#

i did and nothing was done. What's the point of playing on your servers then, just to waste time farming?

earnest quiver
broken lark
#

Hi

#

BP Wipe ?? Wekly ?

keen bone
#

300 hour players just beaming people? wipes an entire squad. we have over 10k hours combined. and a 300hour player beams all of us? admins cry about making tickets yet every ticket is a waste of god dam time

jade reef
#

76561199538445146 that is his steam id

glass oliveBOT
#

Hey, @jade reef

To submit a report on Rustoria:

If you are banned; please make an appeal.

jade reef
#

i did it about 20 times this dude its flying into my compound now, i canot understand how tf hes not ban

#

im still gonna run into him so please some admin spectate him 5min, hes on br long server

static scarab
#

You can add videos inside the ticket, and as soon as an admin sees it, they will take care of it as soon as possible.

lean tulip
#

how do i report a cheater

static scarab
glass oliveBOT
#

Hey, @lean tulip

To submit a report on Rustoria:

If you are banned; please make an appeal.

keen bone
#

wouldnt bother, EVERY REPORT GOES "NOTHING SUSPICOUS" fuck these admins so shit at their job its unreal

dreamy stump
#

how can i check how long i am banned for?

earnest quiver
long wren
#

djerom ! djerom!

earnest quiver
#

Yes?

dreamy stump
#

it just says banned for playing with a cheater

earnest quiver
glass oliveBOT
#

Hey, @dreamy stump

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lone crescent
#

!ticket

glass oliveBOT
#

Hey, @lone crescent

To submit a report on Rustoria:

If you are banned; please make an appeal.

violet ruin
#

7 days.

violet ruin
jovial basalt
#

Can i get some assistance with a ban. Was told it was 7 days for first time association ban but I'm still banned 13 days later.

glass oliveBOT
#

Hey, @jovial basalt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

quasi dagger
#

I got banned for playing with cheater, which our whole team don't know, and we are pretty sure it is a wrong ban. Is it possible we get unban before wipe

glass oliveBOT
#

Hey, @quasi dagger

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

heavy relic
#

I got banned cuz some stuped guy hacked my pc and stoke my steam acc, im only banned on rustoria

#

This sht sucks

static scarab
#

You can open an appeal.

glass oliveBOT
#

Hey, @heavy relic

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

grizzled inlet
#

why sea so laggy?

runic marten
#

how to get support ticket?

static scarab
glass oliveBOT
#

Hey, @runic marten

To submit a report on Rustoria:

If you are banned; please make an appeal.

cobalt jackal
#

Hey @smoky bronze what you need help with?

runic marten
#

How long will it take to receive a reply?

cobalt jackal
smoky bronze
cobalt jackal
violet siren
#

Hello, would i receive a message once my appeal is being looked at or do i just stay on the appeal page ?

cobalt jackal
# smoky bronze thank you am send alredy pls

Thanks for sending it in. Once the team gets to your appeal, they’ll review it and respond to you there. The standard response time is 1–3 business days, but it can be more or less depending on the situation.

smoky bronze
violet ruin
violet siren
cobalt jackal
violet siren
real geyser
#

hi

#

I want to report the cheater.

#

@smoky bronze

violet siren
#

What is the standard eta of contact for ban appeals ?

cobalt jackal
tired osprey
#

Is the admin here? My character in EU medium shows cheating, but I haven't done anything like that. What should I do

cobalt jackal
glass oliveBOT
#

Hey, @tired osprey

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wide glacier
#

sir why my ban cannot lifted ??

#

Appeal #c8b695

#

@glass olive

cobalt jackal
# wide glacier sir why my ban cannot lifted ??

If you’ve already submitted an appeal, you’ll need to wait for a response. The standard response time is 1–3 business days, but it can be more or less depending on the situation. If your appeal was denied, then that decision is final.

jolly snow
#

to apply for staff is it required to have experience?

earnest quiver
cobalt jackal
#

Hey, @smoky bronze I’ve already answered your question. There’s no need to wait in VC, as it won’t get you a faster response 🙂. Is there anything else I can help you with?

craggy jetty
#

again asking for someone to have a ban appeal outside of websire because of steam comunity ban

slender sigil
#

Hey @cobalt jackal I got ban for nothing playing with cheater is player discord and Now I cant play main damn !

#

M’y appeal was so long

earnest quiver
slender sigil
#

I didn't do anything and now I find myself banned for no reason, I don't even know the guy

wanton stump
long wren
#

@smoky bronze

#

what do you need help

craggy jetty
#

🥲 eggod again

slender sigil
#

Bro we dont know this guys wtf

#

@wanton stump

#

Random people

wanton stump
wanton stump
glass oliveBOT
#

Hey, @slender sigil

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gilded abyss
#

plz someone do my cheater report ticket, this guy is a joke

violet ruin
distant pendant
#

My appeal was destroyed because I didn't have time to provide my account details. What should I do?

wind raft
#

Hey guys, how to check upcomming map on Rustoria EU main?

glass oliveBOT
#

Hey, @wind raft

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

solid dome
#

куда подавать апиляцию?

craggy jetty
#

@violet ruin its still not fix :*)

#

you think I should just get a new steam account?

woeful jetty
#

Appeal #2ef021 pls help 2today

median crown
runic marten
#

Hello Support
How long will it take to get the ban lifted?
i get 1 game ban on record
0 day(s) since last ban

lyric basalt
#

Well you were gamebanned less then a day ago

#

What would you like to be lifted 😀

runic marten
#

Hello, it looks like you were temporarily gamebanned. If your game ban has been removed, please join the EU RTG training server, let us know you connected, then leave the server and wait for another appeal response. Once we have checked that you have connected to the server, we will be able to make a decision on your ban.

Here is the connect IP for the EU RTG server:
connect connect rtg.rustoria.uk

#

The ticket says for me to connect to rtg.rustoria.uk, but they still haven’t unbanned me after I connected

lyric basalt
#

You are banned by EAC, if they unban you we can have another look if youu can be unbanned on Rustoria

runic marten
#

Do you know when EAC will be able to lift the ban?

lyric basalt
bitter dust
#

anyone else just got kicked from sea

daring slate
#

Sea main?

runic marten
tall basalt
#

sea main crashed <@&274971100184576010>

lyric basalt
lyric basalt
solid dome
#

куда я могу подать опиляцию на разбан /

vernal cove
#

Where the fuck are chat mods from EU long

#

U fired all of them or what?

solid dome
#

сколько по времени будет проверяться аппеляция

quasi dagger
#

!appeal

glass oliveBOT
#

Hey, @quasi dagger

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quasi dagger
#

can I please ask why my teammate got approved to unban but I am the only one not unban??

brazen tangle
#

What is the pop for eu small

earnest quiver
brazen tangle
#

What is the base pop for eu small

alpine pumice
earnest quiver
alpine pumice
#

I'm getting kicked by Rastoria servers for cheating after prefabs.

#

There were no cheats, no bans, I checked the integrity of the files.

#

need help

neat pumice
alpine pumice
#

I can show you a demonstration

#

At first, I log into the server and only after cleaning up does it kick me for cheating

neat pumice
alpine pumice
#

Thanks, and what was the ban for?

quaint cliff
#

Appeal #746391 plsssss

hushed falcon
#

Can someone check this ticket; Ticket #e70f4c

earnest quiver
hushed falcon
viscid vine
#

Tickets are checked in the order are created, your ticket will be looked at soon

nocturne pecan
#

why are the server info timings still on BST

thorny dune
#

Please open a ticket https://rustoria.co/support and we can take a look. Either way though no one is "friends with an admin" and not getting banned for cheating, any comment like this is nonsense and they are just trying to frustrate you

#

Same as above please, there is 0 tickets on this player currently

grizzled eagle
#

check f7 reports,im making a ticket rn

brazen tangle
#

What is the base pop for eu small

grizzled eagle
tardy zodiac
#

eu small for how much people is?

worn vector
onyx cipher
#

gh

cyan raft
#

WHEN THE US MAIN WIPES

woeful jetty
#

Appeal #2ef021 pls

static scarab
#

Unos ya estan wipeando ahora mismo

glossy gate
#

my vip isn't working

misty scroll
quasi dagger
#

but my teammates did appeal today and they got approve

worthy garden
#

i buy vip to play on a fully lag server

viscid vine
#

What server?

placid horizon
#

Wtf is this seriousley. I was about to get in to the server but it didnt load in and the server kicked me. Now im 500 players behind

#

never seen admin do something we say

placid horizon
#

yeah i just got kicked no reason

#

disconnected when i was on receiving

viscid vine
#

Well there should be a reason behinde a "kick"

placid horizon
#

clearly there isnt i didnt do anything

viscid vine
#

What server?

placid horizon
#

eu main

viscid vine
#

Please check your console for any errors occurring

placid horizon
#

none i checked before then i restared the game so it didnt happen again

#

but now im so behind players

earnest quiver
# quasi dagger it was disapproved the first day appeal

If you’ve already submitted an appeal, you’ll need to wait for a response. The standard response time is 1–3 business days, but it can be more or less depending on the situation. If your appeal was denied, then that decision is final.

viscid vine
#

How much time ago?

thorny token
#

Is it possible to get server demo for content creation on EU Long after wipe?

placid horizon
#

about 16:05 then i got kicked

viscid vine
#

?

placid horizon
#

16:29

viscid vine
#

Amm, i m not sure if you would have been able to connect at 16:05, server just wiped at that moment

#

It takes a little bit of time to boot up

placid horizon
#

i sure did

viscid vine
#

Probably that's why you got kicked?

placid horizon
#

no it was 230 isch playrs before me

#

i was less than 250 top

viscid vine
#

Ok, strange, but there is no report about the server crashing or anything else, so without an error message i can't really help you

placid horizon
#

bruh

viscid vine
#

It can be on your part too

placid horizon
#

nvm ty

viscid vine
#

It didn't showed like, Disconnected Timed out?

placid horizon
#

yeah

#

i was on receiving like 4_7 mins then it didnt connect me in and i got disconnected

viscid vine
#

Oh, the receiving data error

#

That's more like a problem in the game, not our side

#

You can't really do anything just to reconnect

placid horizon
#

aight ty

cedar robin
#

buenasss mira ndonde se puede pagar el vip para el main

quasi dagger
earnest quiver
thorn topaz
#

Chinese zerg on Medium with account less than 50 hours beaming like they have 2000+ hours. Fun times

bright horizon
#

is there any max group on the eu samll server?

earnest quiver
glass oliveBOT
#

Hey, @thorn topaz

To submit a report on Rustoria:

If you are banned; please make an appeal.

thorny dune
quasi jasper
#

my game just crashed and im in queue

#

what is this bs dude 💔

earnest quiver
thorn topaz
quasi jasper
earnest quiver
quasi jasper
thorn topaz
rare axle
#

Why does it say 'cheat' when I enter the server?

jovial basalt
rare axle
#

And they didn’t ban me.

toxic shard
earnest quiver
glass oliveBOT
#

Hey, @rare axle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

jovial basalt
#

Adding this again as @violet ruin may be offline.

Asking for assistance with a ban. Was told that first time association bans were 7 days. I’m still banned 13 days later.

Steam id: 76561197993323456

toxic shard
#

in your case your appeal was denied

earnest quiver
jovial basalt
toxic shard
#

that's true, but your ban never had an end date

#

therefore it's true nothing changed

alpine gulch
#

Hello, I joined the queue, it got me onto the server, and it stayed on "reviewing data" for an hour. I restarted to see if I could get in, but it put me back in a queue of 500 people.

rare axle
#

@earnest quiver1

earnest quiver
# rare axle

You need to write an appeal against this blocking.

rare axle
#

ok

earnest quiver
alpine gulch
jovial basalt
# toxic shard that's true, but your ban never had an end date

Oh, why would my ban not have an end date? Im just confused on why I would receive a permanent ban for an association when multiple mods have replied that first time offenses for association are 7 days. Like was I associating a little harder than others do or something?

rare axle
#

@earnest quiver#37b91a

earnest quiver
earnest quiver
#

Do you have two appeals?

compact copper
#

can someone help me? im trying to join the server and it kicks me out and says timed out

toxic shard
compact copper
#

anyone knows why it kicks me out and it says timed out?

grizzled eagle
#

its been an hour,when will my ticket be checked

jovial basalt
earnest quiver
# compact copper anyone knows why it kicks me out and it says timed out?

The rust issue can be caused by a variety of reasons. The "Timed Out" error may be due to server connection issues. Try checking your internet connection and ensure it's stable. If the issue persists, restart the game and your computer. If you are using a VPN, please disable it and try again.

compact copper
#

Thanks you it work

earnest quiver
grizzled eagle
#

Ticket #31062d

earnest quiver
# grizzled eagle Ticket #31062d

Tickets are reviewed in the order they are received. Please wait until your ticket is processed. Chatting about your ticket will not speed up the review process.

past moth
#

Why only on toria servers I do get 600 fucking ping?

earnest quiver
past moth
#

toria main

#

and its not the pop cose i went on toria medium

#

and i also had same issue

earnest quiver
#

EU US SEA BR?

past moth
#

eu

pure prairie
#

Is there any high pop friday map wipe?

earnest quiver
# past moth eu

This may be because the server has just been wiped and is heavily overloaded. The issue should be resolved soon. We haven't received any complaints yet, other than yours.

past moth
#

yes but i have this problem also on toria medium

#

i went to check on differet servers and i wanst lagging

#

I might be the problem

#

i acc dont know

earnest quiver
#

Most likely, it's your problem and not the server's.

ripe cape
#

there is a cheater on me (playing in a huge team)

rapid crater
#

help

ripe cape
#

look at my ticket my name (TheyTalkAboutMyOneTaps /Rustoria Eu Long)

earnest quiver
earnest quiver
rapid crater
#

im entering in the server and mi screen stay in receiving data

#

i hear all the sound and i only see that screen and is making me mad because i have 2 hours waiting in queque

earnest quiver
rapid crater
#

@earnest quiver

earnest quiver
rapid crater
earnest quiver
#

Did it help?

rapid crater
normal mantle
#

Can any admin contact me

earnest quiver
earnest quiver
minor temple
noble edge
#

where do i buy vip for rustoria eu small

minor temple
glass oliveBOT
#

Hey, @noble edge

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

near halo
#

프리미엄 핵좀 잡으세요💩

noble edge
#

cant even buy perma

minor temple
#

No we do not offer life time kits

noble edge
#

i already bought

#

ty for letting me know how to get it

tacit viper
#

Admin, I need help here on the US Mondays server. Since yesterday, the Silo elevator has been bugged. It was said that after restarting today it would be normal. Dude, you're the map developers, could you fix this mess?

#

How long are you going to keep this up? You're letting a problem with your map break around the available loot. Since you're not going to fix it, you could at least send a notification so that more 'suckers' like us don't lose any more items.

hazy compass
#

I got banned for "playing with cheater" and a team member is saying its a 7 day ban, I just wanted to confirm if that's the case?

minor temple
spring ember
#

why am i doing this fake typing itmakes no sense

dapper onyx
#

can i report someone for saying n word on voice chat (have clip)

normal mantle
#

Today I got banned because I had vpn on lol

hazy compass
#

So this is new to me.

minor temple
glossy gate
#

!report

glass oliveBOT
#

Hey, @glossy gate

To submit a report on Rustoria:

If you are banned; please make an appeal.

lost yarrow
#

i waited in the que for three hours got stuck on loading recieving data tried everything i could online then lost my place in que is there anyway i can skip back to the front of it? (in the logs it should say i got killed by a panther, while stuck on that screen i could hear it attacking me.) (this is on eu main btw) Sorry for the inconvienience

earnest quiver
lost yarrow
lost yarrow
north crest
#

otherwise have to re queue

lost yarrow
north crest
lost yarrow
spring current
#

how do people put more than x1000 (full stuck of ore) in a single vending order?

eager spruce
#

hey, i got banned for ban evasion, but got my appeal approved. now its saying im banned for cheating. i just got this pc. what do i do?

earnest quiver
glass oliveBOT
#

Hey, @eager spruce

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

earnest quiver
#

And give me your appeal number.

eager spruce
#

76561198794327315
#50810f

earnest quiver
balmy cypress
eager spruce
#

All good man. Thanks for getting back to me.

median salmon
#

I got banned for playing with cheater but I'm mostly solo player not sure when and with whom

glass oliveBOT
#

Hey, @median salmon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

median salmon
#

what information if I dont even know when and because of whom

earnest quiver
untold light
#

Why cant i join the preview server?

#

do you guys have it up for us main yet?

teal sequoia
#

Why am I banned for cheating if I've never used it?

gaunt knot
#

Same I have been banned as well for cheating for no reason

earnest quiver
glass oliveBOT
#

Hey, @teal sequoia

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sharp prairie
#

Why was my account marked as a high-risk account? i was kicked out of the server while I was walking

glass oliveBOT
#

Hey, @sharp prairie

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Hey, @gaunt knot

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

barren sable
#

hi guys

#

when is wipe again? haven't played in months

misty scroll
gaunt knot
#

Appeal #4123b9
please check my apeal I haven't cheated ever. I just wanna play with my friends

median salmon
#

0:40]AlexBritish: I got banned too
[20:41]AlexBritish: On all rustoria servers
[20:41]TEFORR: maybe you were cheating man
[20:41]AlexBritish: I was doing the dome and fell down died and got banned at the same time
[20:41]AlexBritish: No I wasn’t cheating
[20:41]AlexBritish: I had vpn on only
[20:41]TEFORR: you should submit and appeal
[20:41]AlexBritish: I did
[20:41]AlexBritish: Now waiting
[20:41]AlexBritish: They said from 1 day to 3 days

#

my bro wasnt cheating your anti hack is banning randomly the vpn ppl

misty scroll
#

Appeals are typically handled within 1-3 days, so just need to wait for that to happen

gaunt knot
#

Appeal #4123b9
76561198985024574
Can you please check my appeal i just wanna play with Friends after a long day

misty scroll
gaunt knot
#

Ok bro hopefully i get reply fast

spring current
#

Any reason why it says failed to connect my discord to my steam account?

fluid veldt
#

!appeal

glass oliveBOT
#

Hey, @fluid veldt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marsh radish
#

!report

glass oliveBOT
#

Hey, @marsh radish

To submit a report on Rustoria:

If you are banned; please make an appeal.

neat pumice
minor temple
#

!steamid @bronze stratus

glass oliveBOT
#

Hey, @bronze stratus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

bronze stratus
#

76561198065544231

weary trench
#

What are the odds of me getting unbanned now that I’ve played with a cheater twice and me not knowing

nocturne thunder
#

i just got banned and made a appeal but could i get help with why i got banned. it said cheating but im not and want to know if one on my applications on my computer caused me to get banned or what was the reason

ocean thistle
glass oliveBOT
#

Hey, @weary trench

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

nocturne thunder
ocean thistle
nocturne thunder
#

oh mb i thought that was replied to mine mb

paper void
#

!appeal

glass oliveBOT
#

Hey, @paper void

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

weary trench
coral spindle
#

i appealed recently but i didnt get any answer?

hexed nimbus
weary trench
ocean thistle
weary trench
#

How is it my fault 10% of lfg’s are kids scripting or cheating🤣

ocean thistle
#

I wish you the best of luck

weary trench
weary trench
#

U should just ban them before shit happens

ocean thistle
#

If you no longer need assistance please head to #general

weary trench
#

Unban me

weary trench
ocean thistle
#

Sure

weary trench
#

Is it not?

#

I’ve ran into a rage cheater once every 3 hours on wipe day

ocean thistle
#

Please submit an appeal or move to #general

#

This is your warning

#

No need to be racist.

weary trench
#

What else do u want me to say in my appeal

ocean thistle
# nocturne thunder 76561198290579111

Hey, thanks for waiting. I see you submitted an appeal and I can confirm it was approved 6 minutes ago. Can you confirm if you're able to connect?

nocturne thunder
#

yes i can connect but i have to wait through a 200 player queue now? ...

ocean thistle
#

Yes unfortunately :(

nocturne thunder
#

are there common like applications that would of caused me to get banned or what happened?

ocean thistle
wispy meteor
#

hello, i loaded into the server but im stuck on LOADING RECIEVING DATA, I can hear players around me moving and hitting my body, i can kill myself and respawn thru f1, but im still stuck on the loading screen. if i leave and rejoin do i have to wait in queue, does this server have queue resume? or if it doesnt can an admin help me fix this? thanks

nocturne thunder
#

would it of been i had a contoller ui thing (ds4windows) would that of got flagged by the anti cheat sorry i just dont want to deal with this again

ocean thistle
wispy meteor
ocean thistle
paper void
#

i just got banned and made a appeal I got banned for playing with a cheater, my friend keeps dying and I think he downloaded some cheats and banned me and my team. I am sorry for him and I will never play with him again. thanks for your time

raven mist
#

!report

glass oliveBOT
#

Hey, @true cairn

To submit a report on Rustoria:

If you are banned; please make an appeal.

paper void
raven mist
glass oliveBOT
#

Hey, @paper void

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thin mirage
#

!report

north crest
#

amazing

raven mist
#

Already changed, normally

north crest
#

Keep up the great work 🙂

misty scroll
#

I changed it as well, yours was too long Shenny

whole eagle
#

cheater on rustoria main

glass oliveBOT
#

Hey, @whole eagle

To submit a report on Rustoria:

If you are banned; please make an appeal.

torn mango
#

where do i make ticket for cheater?

eager turret
#

cheater cheater

glass oliveBOT
#

Hey, @eager turret

To submit a report on Rustoria:

If you are banned; please make an appeal.

violet ruin
glass oliveBOT
#

Hey, @torn mango

To submit a report on Rustoria:

If you are banned; please make an appeal.

median fulcrum
#

hey

#

someone can answer me a question please

hallow umbra
#

can you guys fix missile silo on us mondays

#

second time running it and we cant get out because the elevator is glitched

#

waste of time and our kits

quiet tusk
#

any admins able to help me out? keep trying tojoin us -main but when its my turn to join in queue says im banned for cheating? havent even been on my computer?

glass oliveBOT
#

Hey, @quiet tusk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

hallow umbra
#

can an admin help me bruh

#

we are stuck in missle silo

quiet tusk
#

76561198418393954

hallow umbra
#

like this is our second time getting stuck and wasting all of our ktis and ammo and meds and losing loot

coral spindle
cobalt jackal
violet ruin
median fulcrum
#

can answer me a question, please?

violet ruin
hallow umbra
#

yes @violet ruin

#

second time ts has happened we lost ak twice now and hella loot its ghetting annoying

median fulcrum
# violet ruin Whats up?

if i got game banned one time on my life, i can play on rustoria again with my second chance provide by facepunch?

violet ruin
median fulcrum
#

or i gonna get ban evade from rustoria

violet ruin
median fulcrum
#

ill go get my second chance pass from facepunch on 28 january, also i just want to know about this because i really like playing on rustoria servers

#

tysm! and gn!

hexed nimbus
#

If it’s 1 gb ( not gamebanned while playing Rustoria ) it needs to be 180d + old if you did get gamebanned while on Rustoria you need to find another server

median fulcrum
#

im just waiting to be able to play again with another steam account

hexed nimbus
#

You can read all rules on the webpage it’s all there if you call within them you good to go

median fulcrum
#

yeah, i just have 1 gb

#

its ok, i just need to wait until my day, i got banned on 27 may

#

27 may > 8 months > 27 january 2026

#

also, tysm for the support and for answering my questions !

reef aspen
#

is there afk kicks?

quiet compass
#

Server kicked me while I was in the ocean and now jm in q

#

<@&874995535881326632> help this is dumb

obtuse remnant
#

there still is the fishing quest bug on us medium premium

long wren
long wren
timber barn
#

please check it out

long wren
hasty dragon
#

Hello administrator, my account has been mistakenly banned. I have already submitted an appeal but it has not been unblocked. Can you help me?

jagged heart
#

please wait for them to respond they are dealing with other tickets and appeals

hasty dragon
#

Thank you for your reply, my friend. I have been waiting for 4 years now

jagged heart
#

well your discord is not very old brother its less then 4 months old so i highly doubt that

hasty dragon
#

😩

wispy meteor
smoky tide
#

Guys, the graphics of my game out of nowhere, just got like a fkcn doll, how do I solve this

#

my friends too

#

and I dont wanna restart, cause theres gonna be a really long ass queue

wispy meteor
mental patrol
#

necesito q lo vean, ese man literalmente nos mato a todo mi team de doble mocha cuando volvimos pelados nos pego todo mocha tambien con revo

glass oliveBOT
#

Hola, @mental patrol

Para crear un reporte en Rustoria:

  • Por favor, ocupa nuestro sitio de soporte. Incluye la mayor información posible.

Si has sido baneado; por favor crea una apelación.

hearty fulcrum
#

el enlace arriba @mental patrol

hearty wasp
#

ADMIN, can you kill the bears under O14 please. Bear and a deer under the map and its annoying af.

hearty wasp
#

its under the map

orchid linden
#

Hi

#

I got banned with the reason "cheating" and i didn´t anything, i play full legal 🙁

#

someone can help me? i want to play with my friends

#

help please.

hollow cosmos
orchid linden
#

thank you i will do

#

can you see my ticket?

hollow cosmos
#

I cannot

#

Only the banning admin can deal with your appeal

arctic zinc
#

My appeal was dismissed and it prompted me that I cannot apply. How can I find the admin?

#

@glass olive

#

!ticketes

glass oliveBOT
#

Hola, @arctic zinc

Para crear un reporte en Rustoria:

  • Por favor, ocupa nuestro sitio de soporte. Incluye la mayor información posible.

Si has sido baneado; por favor crea una apelación.

arctic zinc
#

I can't appeal, I can't reply to the previous admin's information because the ticket has been closed, he asked me to submit my old and I can't tell him.

#

!ticketes

glass oliveBOT
#

Hola, @arctic zinc

Para crear un reporte en Rustoria:

  • Por favor, ocupa nuestro sitio de soporte. Incluye la mayor información posible.

Si has sido baneado; por favor crea una apelación.

earnest quiver
arctic zinc
#

So what should I do

shut berry
#

where do i report someone

molten flicker
glass oliveBOT
#

Hey, @shut berry

To submit a report on Rustoria:

If you are banned; please make an appeal.

molten flicker
long wren
#

@weary flicker what do you need help with

rain raven
#

!banappel

#

!appeal

glass oliveBOT
#

Hey, @rain raven

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stable yacht
#

does placing bear rug in cargo counted as a bug or its normal?

#

someone is abusing it

cobalt jackal
# arctic zinc So what should I do

If your appeal was denied, there’s unfortunately nothing more you can do. Appeal decisions are final, so you’ll need to find another server to play on.

smoky robin
#

check pls Ticket #5e24ab

cobalt jackal
craggy spoke
#

No one has responded to my ticket, so can I know how many days I'm banned ?

#

previously, when trying to log in to the server, it showed the number of days, but now there's no counter

crude hornet
craggy spoke
#

sry i check in site i see

sharp jolt
#

i got banned for the whole wipe but i had no idea he was a cheater

glass oliveBOT
#

Hey, @sharp jolt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quaint spear
#

can we check my appeal ?

earnest quiver
gleaming venture
#

Does anyone know if I can appeal now because I was banned from a high-risk account? I wasn't cheating. I was standing at home and then I was banned from a high-risk account

lean stump
#

Why can't I view the ticket I submitted?

glass oliveBOT
#

Hey, @gleaming venture

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gleaming venture
#

Appeal #4b52ff

#

In the game, I listened to some music at home for a while at night. Then I was about to go to the yard to have a look. When I climbed the stairs, I was forbidden

earnest quiver
gleaming venture
#

OK

#

I'm very sad that my team members accused me of cheating, but I didn't

acoustic knoll
#

how do i find out how long a ban is for?

#

is everything perma? if so that's pretty jokes

raw pewter
#

depends on what rules you have broke

gleaming venture
#

bro !appeal@acoustic knoll

acoustic knoll
#

literally joined a team and got banned for playing with cheater, being online for 15 minutes or so

gleaming venture
#

I didn't play with cheaters, but I was banned from being a high-risk account

acoustic knoll
gleaming venture
#

Persist in appeal

acoustic knoll
#

<@&874995535881326632> does it notify how long a ban is?

raw pewter
#

i believe there is time remaining beside the ban reason? if not it might be perm ban

#

i am not too sure, after all i never got banned yet

acoustic knoll
#

my first time,. i lost my virginity

gleaming venture
#

I want to know if I haven't cheated and I'm banned from high-risk. Can I continue to appeal and play on this server@raw pewter

raw pewter
#

you can appeal, and you will need to provide info to the admin who banned you

gleaming venture
#

OK

raw pewter
#

and if the admin who handle your case happy with the info , you will be released, otherwise not

gleaming venture
#

❤️OK

raw pewter
#

btw i am not the admin who banned you so don't look at me 😄

acoustic knoll
#

so how do we contact admins after appeal has been denied?

#

pretty lols considering how much ive spent on VIP and how many hours on server to get banned for playing for 10 mins with a guy in a village cheating xD

raw pewter
#

oh , then congratz, you can go play elsewhere
or else you can try to appeal it from higher up
but you will need to provide a good reason for that

what is your steam id

#

let me see if you are perm banned or not at least

raven mist
glass oliveBOT
#

Hey, @gleaming venture

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

glass oliveBOT
#

Hey, @acoustic knoll

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

acoustic knoll