#support
1 messages · Page 836 of 1
even if your assocation appeal is declined, pretty sure they are only 7 days long (usally)
I was banned before for the same thing, but that time I was really in a team with people, I also didnt know there was a cheater at that time either(no one knew).
So i believe mine is permanent rn
Thats why ive been playing solo since
we'll see wait for a response
but im 99.98% sure it wont be permanent
It says appeal denied
you should always check who you are playing with, the best tip is to not play with people who have an alt account or low hours / low steam level
I just want to atleast close my doors and replenish upkeep until i can come back
if your appeal was denied then you need to wait for the ban to expire
are you sure as to how long your ban is?
No idea
sorry but i don't think its possible if you are banned
!steamid
Hey, @dreamy stump
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
where i can
I wasnt the leader, and the guy that got us banned apologized to us(he got banned from the dc as well) we checked his account before, he had 2k hrs
where you can what
why i got risk account Could this be the reason why I'm not playing on my main account?
!appeal
Hey, @quaint cliff
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
?appeal
Hey, @quaint cliff
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ty
76561199106827480
alright if your appeal was denied you need to wait for the ban to expire
this russians turning on and off cheats on br long half of sv complaning about them check them 76561199847419292, 76561199365533301, 76561199435484988, 76561198983549355
!report
Hey, @hybrid tinsel
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Is there a way to find out how long it is?
It doesnt show me
already reported and half of sv also did they are clearly cheating
please wait for a response report tickets are done in order
thanks, please wait for a response by our staff team
tickets are done in order it may take some time
Hello there, your ban will last 7 days
i got the automatic response on the ticket so ye
But this is my second time getting banned for this, will it still be 7?
Yes
Do you wish to be banned for more? 😛
Ok thank you guys, atleast it aint permanent, guess ill play moose 🙁
you mentioned putting upkeep into your base
and your appeal was declined
sorry, but you can't upkeep it 😭
Can gou put some upkeep rq?
Oh wait nvm it has key locks
I left like all the gdoors open though
what if i decide to take your loot 🤔
lol, unlucky
There is like 3 c4s 3 rockets sm more gp and boom 3 ak kits
Go ahead frl bottom right rustoria us long
Before it decays
im alright, let someone lucky find it
so what can i do i reported all this guys and i got tickets closed with automatic responses from admins
i mean u copy paste same message always call it as u want but this guys are cheating alot of ppl already reported they miss a spray a 10 m 5 mins after they spray m2 at 150m without crouching
Yeah, we cant really give everyone an unique reply 😄 With the sheer amount of tickets
but surely not automated
What tickets are you referring to?
Ticket #5ba5d4
Appeal #4e60c2
hey
Appeal #f527f1
!appeal
Hey, @hardy fog
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I don't understand my ban xD, i am im my top with my bolt and me disconnect for 'playing with cheater" LOOLL
yes me too
I want to know why my team is banned
I see thats 3 hours ago, can you make a new ticket if you still suspect them to be cheating please do report them again and we'll happily take a look
whats not to understand you just said it
alors lui
i dont speak with you shut up please
Dude, if three of us are online and three are banned for 'playing with a cheater', then who is the cheater?
guys why i get for no reason ban for cheating
just join to the server and after 30 or 1 minute a get banned
I want to know who the cheater is on my team, please.
!steamid
Hey, @brazen ermine
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
the one with the disconnect reason "cheating " rest will show "playing with cheater"
i dont play with no one im solo
i play on another servers and its all good
Okay, but nobody got 'cheater'; the three of us connected got 'playing with a cheater'.
but on rustoria after 1 minute or 30 seconds i get banned for no reason
you can ask who in your appeal
76561198963217067
!steamid
Hey, @still marsh
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
Banned for playing with https://steamcommunity.com/profiles/76561198274136034
?
he isn't with us
The player 'K1' gave us his base, and we then invited him to build the 'missile silo,' and he disconnected.
I don't know who this person is; he's not even in our clan, I think. You must be mistaken because we had a free base.
The person named K1 gave us the bass
Let me check with the banning admin
thanks you
@raven mist hey
This is the second time we've tried building the nuclear silo, and it's bugged; the elevator isn't going down.
This is disrupting our game and wasting time.
Wait, I don't understand anything. We don't even know him, and some of my players aren't banned. I don't really understand the ban.
Admin said to please make an appeal on bans.rustoria.co and they will look at it asap
really
@raven mist please..
Im afraid thats not something we can do anything about im afraid, sounds like a FP bug
will however forward it internally
what server?
We are not going to restart the server at this moment, dont think it would fix it
Next restart is tomorrow
It's complicated, all the progress has been lost.
I understand, but if its a bug in the game theres not much we can do /
we cannot refund your loot as we're simply not allowed to
I want to know who this person is.
could you give a 7-day VIP as compensation? haha
can an admin help me out in game?
what is the issue?
missile silo elevator stuck down not letting me get into it
Report via F7
i dont know if u can get in send it up
We will take a look but likely a game bug we cannot fix without restart
if i report f7 is someone gonna help i have hella loot on me
US mondays?
i know you pain
how can i get out @balmy cypress
Check DMs
!steamid
Hey, @still marsh
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
?appeal
Hey, @woeful jetty
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello everyone, I have a problem with my account. I haven't played on the server for a long time, and when I log in, it says I'm banned, even though I haven't played with cheats at all.
?appeal
Hey, @sage skiff
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i just got my high risk account appeal denied? i gave them everything they wanted and they gave no reason for the deny.
#c3fbe8
Being looked at
FLYING AND INSTA HEAD ALL, WE GOING TO RAID WATCH US
ye but you can spec no?
Yeah.. Or just wait a little bit untill theyr banned? 😄
to confirm
yo, can i have my ban appeal for high risk account looked into. i gave them everything they wanted. me and my brother are hella confused rn. #c3fbe8
Ticket #aec625 check plz
thnx
ticket #2ef021 check pls i want play rusuuuust (((
Hello, i am new to this server.
where do i go to request support to indentify a hacker on a Rustoria server?
Hey, @worn vector
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i submitted a ticket, but the staff member dismissed it without even investigating :/
You'll have to find a different server if your appeal was denied
i did not appeal a ban.
I am requesting staff to investigate a hacker that raided our base using the Wall ESP feature on a hack software
where do i go to get in contact with a Rustoria Staff member?
i posted their already, ticket immediately closed without any effort to investigate. 1 week playing full time down the drain
i did everything the admin wanted and yet they still denied the appeal. told them everything and was completely honest about it but they still most likely didn't look into it much since they denied it. i got banned for a 2000 day old ban on my brother's account?
huh? :S
'Boredom', Steam and gaming servers don't babysit humans, nobody has that insane amount of time. Therefore the rule is as a gamer: 'You are fully responsible for your account.'
i am saying that the ban that is in question is 2000 days old and it has nothing to do with me.
what are you talking about man??? that has nothing to do with why i am here
whats the issue?
we have seperate issues. but he has a blatant cheater that he caught and i got banned for "high risk account" about a week ago ish
!report
Hey, @worn vector
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report
Hey, @worn vector
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ya not getting any support whatsoever from staff on this one, so i might just quit Rustoria servers for good. Can't trust the staff to be responsible...
have you made a report?
yes, dismissed immediately without any investigation
same, my ban also got dismissed without any investigation
took 4 days for a responce to
can I get a admin in the waiting for support call
they look into every report. It is possible that the were investigating a ticket for the same person made by someone else and had been looking at them already
What's your ticket id? @worn vector
doubt it. didn't feel like it. tbh the vibe was that they didn't care and didn't put a single effort into investiating
and yet here i am after 3 hour of deep research and reporting with no support...'
ya, same here. i feel ya man. even tho we have 2 seperate things.
May I have your ticket id? @worn vector
sure, one min
can someone check my ticket plz #aec625
Your appeal was denied. You're not welcome to play on Rustoria. Please feel free to play elsewhere.
it was denied for no reason. i gave them everything they wanted
The reason is displayed when you connect to our servers.
?
when you get the chance can you check my ticket #aec625 ???
There is a message when you attempt to our servers. The reason is displayed there at the bottom of the Rust client.
There are no active tickets under that id. Is this an appeal?
Appeals are 1-3 business days.
hey i got an appeal on site were i need to go
okay ty
yeah, it's a super vague "high risk account" ban and the ban reason is most likely because of a ban from my older brothers account from 2 thousands days ago.
@ocean thistle Ticket #d1eeb9
Yes :) I wish you the best of luck elsewhere but you are not allowed to play here.
i have more links to their accounts if you want
you cannot ban someone for something they did not do
Your ticket is not closed
previous ticket is
@ocean thistle Appeal #d5b9bb
@ocean thistle Hey I got banned 1 month ago for "HighRiskAccount" i got more hours now, can i get chance to play please?
i legit did everything the admin wanted and asked for and still got denied
@ocean thistle Original Ticket closed immediately: Ticket #bc7cb8
"highriskaccount" is a very vague ban reason and gives 0 explaination for the ban
I'm just going to tell you that it's most definitely NOT because of a 2000 day old game ban on a different account 😄
But yes, the reason is intentionally vague.
It seems you received a response, are you able to check it?
That your account is too much of a risk to allow on the servers
Appeals take 1-3 days for review. Thanks for your patience in advance.
Hey @slender sigil, appeals are dealt with as soon as possible. We advertise 1-3 days
@ocean thistle : The response after immediately being closed: "This would take hours to reliabily look into, make a more consice and direct report on the player you suspect."
damn ok np
like common man, make some effort here to keep your community clean...
if i make ticket its good
if it isn't for that then you just banned me for no reason?
Yeah nothing more you need to do now, just sit back and wait for a reply

@ocean thistle any reply? please
Sure, if that helps you better understand why you're banned we can agree that it was for no reason
Hey, I was a bit busy replying to the first player I was assisting. Are you able to wait until I resolve their matter?
yes ofc
im 40 years old, been gaming for 35 years, playing Rust since Feb 2014, i know a hacker when i see one. We were offline raided by them, ESP tool cupboard raided straight into tc room in a HQM skyscraper 10 stories high. So blantently obvious.
? and now your being passive agressive towards people when im giving perfectly reasonable questions for things
!report
Hey, @worn vector
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@violet ruin if you scroll above this was already done and immediately closed. I have joined the server to escallate to higher staff to get involved into investigating these accounts
Not at all. However, we don't go into details. You claiming it is for no reason is obviously not true, that would be in nobody's best interest. However, if that's how you want to see it, then I'm not going to stand in your way. You have gotten as much information about your ban as you will get, so if your goal is to gain more information then I must disappoint 🙂
ok then, i won't ask for more information then and just ask for it to be relooked at
because it's wrong
I looked at your situation when you mentioned it here, and I agree with the outcome of the situation
? then can i get a different admin to look into it
You have had two different admins look at it independently, I'm not sure what more you expect from us?
I understand so I appreciate you making a new ticket but being concise with your information is helpful. You'll receive a response on your new ticket when our investigation has concluded on the matter. I would say it's difficult to investigate an entire team. If there is someone who you think is the MOST suspicious would be much easier for us to focus to help you faster
Hey, thanks for waiting. Have you submitted an appeal?
then both of the admins are wrong and clearly need to be fired because i did nothing wrong. and yet i see people blatantly cheat on your servers and never get banned
/REPORT
Hey, @narrow wave
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
yes, they told me to get more hours and comeback, i want to play with my friends again
I understand that you disagree, but this decision is completely within our regular procedures. Nothing about the situation is for "no reason", it's simply just not something we can discuss with you. Unfortunately we are the ones making the calls in situations like these, so you, as the banned player, may not agree with our way of handling it. That doesn't mean it was handled in the wrong way, or that the outcome is wrong. Less favourable for you? Sure. Wrong? Not at all.
I'm not seeing that response anywhere so may I ask for your steam id or appeal id to confirm I'm looking at the right appeal
76561199862034562
if the admins here are going to treat their players with this level of incompetence i will go elsewhere and let other's know to avoid rustoria like the plague. for banning a actually legit player and letting cheats run rampant
Yes I'm not seeing this response anywhere. However, I am confirm your appeal was denied. You will need to find elsewhere to play unfortunately. I wish you the best of luck elsewhere
You are already banned because you're not allowed to play here. By all means, go play elsewhere and enjoy Rust.
🤝
but the admin told me here in support channel to get more hours
because my ticket was closed without a response
i have seen multiple people here complaining about admin's responce's and inability to look into things for more then 2 seconds. my point is proven
/report
Hey, @narrow wave
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Other admins and moderators also answered about your appeal's denial. Your ban will remain.
@broken estuary 
I'm glad you're able to find solace in others' situations in here. On that note, I hope you have a great rest of your day!
yeah i know but they told me to get more hours
where i can find my ticket?
which time lol
Through the website: https://rustoria.co/support
Please don't forget the other half of the conversation. :)
hi Staff, i know a lot of people here posting in frustration, but could you please look into my situation when you get a min with a team that uses ESP hack account to raid others please?
Ticket #d1eeb9
wich conversation?
is this tag as a server where i baned?
Bans are across all Rustoria servers, so I wouldn't pay too much attention to that part
thats weird cuz i never play US servers
All of that would be looked at when your appeal is reviewed. If you didn't do anything, then you have nothing to worry about
not true
reports are being looked very quick :D, im very sure an admin is handling this 😉
are u admin or mod or smth?
Retired admin
!steamid
Hey, @slender sigil
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
Why am I getting a "cheating" message and disconnected when I try to join the server?
<@&274971100184576010>
you need submit an appeal
https://rustoria.co/support
Hi i just spent my rewards on the website on a server listed there, but the server is not online
i need administrator on rustoria eu monday
How many Time for banned association cheater I can got unban or something !
Done, what is the processing time?
typically a response to an appeal will take 1-3 days.
hi, how long does it usually take for admins to respond about cheaters? i have full proof of him cheating can show rn
As quickly as possible
Can i get my rewards refunded?
do i need to make a ticket?
!refund
spent on a server thats not online
Hey, @hasty dragon
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
yes
where abouts?
(((
You can check if he is online through battlemetrics website
will i get stuff if the cheater ive reported is banned?
will we get his base codes or something, or does he just get banned
lol
Where i can find battlemetrics?
ive made a ticket for the cheater, but idk if i have to do anyhting after giving you the info
you can find cheater base and raid
my ticket was closed immediately?
oh theyre banned, sorry
and he took all of our goop lol, so, we cant XD no worries tho, thx
wait are cheater bases not / removed?
only gamebans triggers base removal
ahh ok, my fault
can u tell us where he lived then, sorry for all questions, never made ticket on here
about that
there is a cheater on eu long rn bro hes just shooting semi like a minigun
!report
Hey, @azure surge
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Its best so submit a ticket so it goes to all available admins! 🙂
oh sure
Hey! Im trying to figure out if an admin could help me unlink whatever discord is being linked to my toria account so I can add the correct one. It keeps telling me my unlink request has failed, and im trying to sign up for trust in rust
Oh I think its been fixed cool
can i get a admin in the support call
How can we help
Admin
DMs
i wanted to talk about a ban appeal
!appeal
Hey, @mighty yew
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
If you need support, please write here
k thank you
i have a pic of a guy cheating in my discord calol
i need him BANNED ASAP
!report
Hey, @weary trench
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
bro the website gonna take a day
Who even told you that
the website lol
1-3 Days Ticket response
Where do you see that ?
i cant post a screenshot in tickets
i didnt get killed by him so i cant find his profile
bro can i js dm u a pic of him cheating
Well post every info you can in your ticket and we will have a look
We do not take reports over discord
Just put in the ticket the Steam if you have it, or their ingame name and we will find them
im in a ticket cooldown
last ticket i made was fucking a week ago like i guiess bro
can i PLEASE just dm u proof literally
join vc
Upload your video or screenshot on YouTube or Imgur and post the link in instead of uploading it in the ticket, that might help solving the cooldown thing
^^
bro i cant make the ticket
In your ticket please
BAN HIS ASS
Make a ticket, PLEASE
bro i cant make the ticket
Idk how much time I’ll have to repeat myself come on 😭
We do not take reports over discord
bro its giving me a ticket cooldown on the website
Try on a different browser
im gonna commit suicide bro
Take a break then and make a ticket whenever you are able to
nah i need his ass banned
Thank you
U see u can create tickets
yeah on a diff fucking browser
what time dose toria us main wipe again its 3 pm est right
An admin will have a look asap, please be patient
get the BEST ADMINS THE QUICKEST ON THE CASE
ETA ON THIS BAN SIR?
@shy remnant i sent you a dm do you think i would be allowed to play rustoira again or no
You need to appeal if it’s a ban
piss off cheater
That’s the only way to know if you’ll be able to join again
Get to #general now please
Sorry BOSS. Eta on this ban?
Somewhere between now and an undefined amount of seconds or never who knows
YESSSSS AHAHAUYAHSDUAHDIASHDAHAD YESSS THANK YOU
Now please head to #general
I did not confirm they’ll be banned but glad you’re happy
why cant i get fishing quest at large fishing village
Im sorry i just want every dirty cheater to burn in hell
Probably a game bug
bru
BR LONG IS ALWAYS LAG
Wait for server restart to see if it solved your issue
Please admins hit his ass soon
AC12 Ban Cheatingg
can I finnaly have someone help me with ban appeal outside of website bec site broken for my cummonity banned steam account
User and his team offline raided us using a ESP hack to drill directly into TC room in a 9 story skyscraper base, which would be mathamatically impossible.
This user group is from Texas, USA.
At least one user on the team jumped on a newish alt accounts to use the hack.
This account of the user 'Daddy':
https://www.battlemetrics.com/players/1187730009
https://steamcommunity.com/profiles/76561199700112813
Teammates:
Vandy
Jman
Smurfkite
***Requesting Rustoria Staff to investigate their accounts.
"Hello, I have spent a decent amount of time spectating these players and have found nothing suspicious about their in-game behavior at this time. I've seen enough to comfortably say that they're not cheating. However, if you still have any doubts and concerns about these players I highly suggest you report them to Facepunch directly via F7 so they can look further into this. Thank you for your ticket and have a nice day!"
Ya ofc you cant see them hacking. They are not aimbotting, one of their team members jumps on an alt account (only 150 hours gameplay) and uses a Wall ESP hack software to see where the TC is. Then they drill straight into the base directly to TC. We had a 10 story high 100% HQM skyscraper!
And yet they STILL drilled staight to TC
its common sense they used a Wall ESP hack
make report on webiste not here
i did and just posted the response for staff to see
if we cannot trust admin to ban obvious hackers, then players cannot trust Rustoria and they leave the servers forever
they will be banned in time if they are cheating
this guy Vandy has 20,000 hours in Rust, he knows what he's doing to get away with raiding with an alt hacked account
he jumps on the hacked alt account to do the raid using ESP, then jumps off. It took him 1.5 hours to offline raid our base taking all the loot. The alt played for 1.5 hours, then went offline and Vandy goes back online.
ive spent 4 hours today tracing all the accounts and timeline, and trying to complain to staff to do something about his cheating team.
Absolutely no action taken what-so-ever....
!ticket
Hey, @worn vector
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hello, there is no need to write all this out for everyone to see, write it all out in a ticket.
i did and nothing was done. What's the point of playing on your servers then, just to waste time farming?
Most likely, the administration did not notice any violations.
300 hour players just beaming people? wipes an entire squad. we have over 10k hours combined. and a 300hour player beams all of us? admins cry about making tickets yet every ticket is a waste of god dam time
guys please i have been reporting an absolute abusive cheater fron 2 weeks now that now desided to live next to me to ruin my life, check this guy https://streamable.com/8ibd6e
76561199538445146 that is his steam id
Please create a ticket
!ticket
Hey, @jade reef
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i did it about 20 times this dude its flying into my compound now, i canot understand how tf hes not ban
im still gonna run into him so please some admin spectate him 5min, hes on br long server
You can add videos inside the ticket, and as soon as an admin sees it, they will take care of it as soon as possible.
how do i report a cheater
!ticket
Hey, @lean tulip
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
wouldnt bother, EVERY REPORT GOES "NOTHING SUSPICOUS" fuck these admins so shit at their job its unreal
how can i check how long i am banned for?
When you try to access the server, you will be informed of the reason for the ban and how much time remains until the ban is lifted.
djerom ! djerom!
Yes?
it doesnt tell me
it just says banned for playing with a cheater
!appeal
Hey, @dreamy stump
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @lone crescent
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Pretty sure we told you the other day
7 days.
no need
Reports are done in order please wait
Can i get some assistance with a ban. Was told it was 7 days for first time association ban but I'm still banned 13 days later.
!steamid
Hey, @jovial basalt
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
I got banned for playing with cheater, which our whole team don't know, and we are pretty sure it is a wrong ban. Is it possible we get unban before wipe
?appeal
Hey, @quasi dagger
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I got banned cuz some stuped guy hacked my pc and stoke my steam acc, im only banned on rustoria
This sht sucks
You can open an appeal.
!appeal
Hey, @heavy relic
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
why sea so laggy?
how to get support ticket?
!ticket
Hey, @runic marten
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey @smoky bronze what you need help with?
How long will it take to receive a reply?
Tickets are reviewed in the order they’re received, someone will get to it as soon as they can.
ticket in website?
pls i need help we has banned but i dont know who cheater in my team because to day we have new member
You will need to submit an appeal so the situation can be reviewed: https://rustoria.co/support/appeal
thank you am send alredy pls
Hello, would i receive a message once my appeal is being looked at or do i just stay on the appeal page ?
Thanks for sending it in. Once the team gets to your appeal, they’ll review it and respond to you there. The standard response time is 1–3 business days, but it can be more or less depending on the situation.
thank you so much for you support
You dont need to have the page open 24/7
okay thank you much
If you have linked your Discord, you will receive an answer by our bot in DMs.
Thank you much just linked discord
What is the standard eta of contact for ban appeals ?
Hey, if you want to report a cheater, you can make a report here: https://rustoria.co/support/report Include as much information as possible.
Is the admin here? My character in EU medium shows cheating, but I haven't done anything like that. What should I do
The standard response time for appeals is 1–3 business days, but it can be more or less depending on the situation.
okay thank you much
!appeal
Hey, @tired osprey
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
If you’ve already submitted an appeal, you’ll need to wait for a response. The standard response time is 1–3 business days, but it can be more or less depending on the situation. If your appeal was denied, then that decision is final.
to apply for staff is it required to have experience?
#staff-applications This section tells you everything you need to know.
Hey, @smoky bronze I’ve already answered your question. There’s no need to wait in VC, as it won’t get you a faster response 🙂. Is there anything else I can help you with?
again asking for someone to have a ban appeal outside of websire because of steam comunity ban
Hey @cobalt jackal I got ban for nothing playing with cheater is player discord and Now I cant play main damn !
M’y appeal was so long
The standard response time is 1-3 business days, but can be more or less based on the situation.
I didn't do anything and now I find myself banned for no reason, I don't even know the guy
if you had cheater in your team ,All the team getting banned.
🥲 eggod again
if you were in a Team UI with the cheater you getting ban also ,If its not the situation and you think you right make a ticket
!appeal
Hey, @slender sigil
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
plz someone do my cheater report ticket, this guy is a joke
wait they are din done in order
My appeal was destroyed because I didn't have time to provide my account details. What should I do?
Hey guys, how to check upcomming map on Rustoria EU main?
?map
Hey, @wind raft
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
куда подавать апиляцию?
@violet ruin its still not fix :*)
you think I should just get a new steam account?
Appeal #2ef021 pls help 2today
standard response time for an appeal is 1-3 business days
Hello Support
How long will it take to get the ban lifted?
i get 1 game ban on record
0 day(s) since last ban
Post your Steam link here
Hello, it looks like you were temporarily gamebanned. If your game ban has been removed, please join the EU RTG training server, let us know you connected, then leave the server and wait for another appeal response. Once we have checked that you have connected to the server, we will be able to make a decision on your ban.
Here is the connect IP for the EU RTG server:
connect connect rtg.rustoria.uk
The ticket says for me to connect to rtg.rustoria.uk, but they still haven’t unbanned me after I connected
You are banned by EAC, if they unban you we can have another look if youu can be unbanned on Rustoria
Do you know when EAC will be able to lift the ban?
You need to appeal with EAC
anyone else just got kicked from sea
Sea main?
how to appeal with EAC
sea main crashed <@&274971100184576010>
Will forward
куда я могу подать опиляцию на разбан /
сколько по времени будет проверяться аппеляция
!appeal
Hey, @quasi dagger
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can I please ask why my teammate got approved to unban but I am the only one not unban??
Was your appeal approved?
What is the pop for eu small
Стандартное время ответа составляет 1-3 рабочих дня, но может быть больше или меньше в зависимости от ситуации.
What is the base pop for eu small
What happened to you?
I'm getting kicked by Rastoria servers for cheating after prefabs.
There were no cheats, no bans, I checked the integrity of the files.
need help
What's your steam ID please
I can show you a demonstration
At first, I log into the server and only after cleaning up does it kick me for cheating
No need for a demonstration haha, you're unbanned now - wait 5 minutes before connecting please 🙂
Thanks, and what was the ban for?
Appeal #746391 plsssss
Can someone check this ticket; Ticket #e70f4c
The standard response time is 1-3 business days, but can be more or less based on the situation.
You can check with all legit players that r decent, no one's actual recoil snap and kicks like that.
Tickets are checked in the order are created, your ticket will be looked at soon
why are the server info timings still on BST
Please open a ticket https://rustoria.co/support and we can take a look. Either way though no one is "friends with an admin" and not getting banned for cheating, any comment like this is nonsense and they are just trying to frustrate you
Same as above please, there is 0 tickets on this player currently
check f7 reports,im making a ticket rn
What is the base pop for eu small
i have created a ticket!!
eu small for how much people is?
You are a hacker cheater
gh
WHEN THE US MAIN WIPES
Appeal #2ef021 pls
my vip isn't working
Make a ticket in #payment-support please
it was disapproved the first day appeal
but my teammates did appeal today and they got approve
i buy vip to play on a fully lag server
What server?
Wtf is this seriousley. I was about to get in to the server but it didnt load in and the server kicked me. Now im 500 players behind
never seen admin do something we say
Any errors?
Well there should be a reason behinde a "kick"
clearly there isnt i didnt do anything
What server?
eu main
Please check your console for any errors occurring
none i checked before then i restared the game so it didnt happen again
but now im so behind players
If you’ve already submitted an appeal, you’ll need to wait for a response. The standard response time is 1–3 business days, but it can be more or less depending on the situation. If your appeal was denied, then that decision is final.
When did you connect to the server?
How much time ago?
Is it possible to get server demo for content creation on EU Long after wipe?
about 16:05 then i got kicked
16:29
Amm, i m not sure if you would have been able to connect at 16:05, server just wiped at that moment
It takes a little bit of time to boot up
i sure did
Probably that's why you got kicked?
Ok, strange, but there is no report about the server crashing or anything else, so without an error message i can't really help you
bruh
It can be on your part too
nvm ty
It didn't showed like, Disconnected Timed out?
yeah
i was on receiving like 4_7 mins then it didnt connect me in and i got disconnected
Oh, the receiving data error
That's more like a problem in the game, not our side
You can't really do anything just to reconnect
aight ty
buenasss mira ndonde se puede pagar el vip para el main
but my teammates got unbanned and I am still banned
What is your appeal number?
Chinese zerg on Medium with account less than 50 hours beaming like they have 2000+ hours. Fun times
is there any max group on the eu samll server?
!ticket Please write a ticket if you have any suspicions.
Hey, @thorn topaz
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
The UI limit is 8, but you can have as many players as you wish outside of that or multiple UI's
k thx
Perhaps you had some problems with the files or with your computer itself. The server had nothing to do with your game crashing.
Can't really take the time to go to a website, track Steam ID in the middle of a 10+ versus 3 raid
but i have to wait it out no theres no chance in me not skippin queue?
Otherwise, the administration will have no way to check the players if you have any suspicions.
it was my whole pc and game man 🙁
No 🙁
Rustopia gets their reports through Facepunch F7. I'd think Rustoria being the better server could as well. 🤷♂️
Why does it say 'cheat' when I enter the server?
76561197993323456
And they didn’t ban me.
It's mainly a question of priorities, people tend to f7 someone that killed them naked if a player does the effort to make a ticket it means there is really something too look at
!appeal
Hey, @rare axle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Adding this again as @violet ruin may be offline.
Asking for assistance with a ban. Was told that first time association bans were 7 days. I’m still banned 13 days later.
Steam id: 76561197993323456
It's not a 100% but a 99% rule
in your case your appeal was denied
Please check your appeals to see if you have a current block. If not, let me know.
I was told that the appeal would not change the duration of the ban if it was denied.
Hello, I joined the queue, it got me onto the server, and it stayed on "reviewing data" for an hour. I restarted to see if I could get in, but it put me back in a queue of 500 people.
How do I appeal this?
ok
This happens sometimes and it's very sad. Often this is a problem with your internet provider that goes away on its own.
It's happened to 4 other friends, and they restarted and got in.
Oh, why would my ban not have an end date? Im just confused on why I would receive a permanent ban for an association when multiple mods have replied that first time offenses for association are 7 days. Like was I associating a little harder than others do or something?
@earnest quiver#37b91a
The standard response time is 1-3 business days, but can be more or less based on the situation.
#a15ab9
ok
Do you have two appeals?
can someone help me? im trying to join the server and it kicks me out and says timed out
Chatmods provides generic responses as they don't have access to individual informations
anyone knows why it kicks me out and it says timed out?
its been an hour,when will my ticket be checked
Ok, well my ban feels a little targeted or false now knowing that someone went out of their way to ban me permanently versus the default-ish 7 day temp ban. I appreciate you responding. Have a good day.
The rust issue can be caused by a variety of reasons. The "Timed Out" error may be due to server connection issues. Try checking your internet connection and ensure it's stable. If the issue persists, restart the game and your computer. If you are using a VPN, please disable it and try again.
Thanks you it work
Do you have an appeal or ticket?
ticket since 1 hour
Ticket #31062d
Tickets are reviewed in the order they are received. Please wait until your ticket is processed. Chatting about your ticket will not speed up the review process.
Why only on toria servers I do get 600 fucking ping?
This is very strange, what server are you playing on?
toria main
and its not the pop cose i went on toria medium
and i also had same issue
EU US SEA BR?
eu
Is there any high pop friday map wipe?
This may be because the server has just been wiped and is heavily overloaded. The issue should be resolved soon. We haven't received any complaints yet, other than yours.
yes but i have this problem also on toria medium
i went to check on differet servers and i wanst lagging
I might be the problem
i acc dont know
Most likely, it's your problem and not the server's.
there is a cheater on me (playing in a huge team)
help
look at my ticket my name (TheyTalkAboutMyOneTaps /Rustoria Eu Long)
What happened to you?
Tickets are reviewed in the order they are received. Please wait until your ticket is processed. Chatting about your ticket will not speed up the review process.
im entering in the server and mi screen stay in receiving data
i hear all the sound and i only see that screen and is making me mad because i have 2 hours waiting in queque
Receiving data is a long time rust bug
Only restarting the game will help, and even then not always.
but i dont want to restart because my 2 hours waiting in queque to the trash men
@earnest quiver
Unfortunately, there's nothing else you can do. Perhaps, since you can hear the sounds but not see the game, you won't have to queue when you log in, but that's only POSSIBLE!
ok
thank you for not doing me wait my time on queque
Did it help?
yes so much thank you are the best
Can any admin contact me
I was glad to help 🙂
What happened to you?
What would you like to talk about?
where do i buy vip for rustoria eu small
!donate
Hey, @noble edge
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
프리미엄 핵좀 잡으세요💩
cant even buy perma
No we do not offer life time kits
Admin, I need help here on the US Mondays server. Since yesterday, the Silo elevator has been bugged. It was said that after restarting today it would be normal. Dude, you're the map developers, could you fix this mess?
How long are you going to keep this up? You're letting a problem with your map break around the available loot. Since you're not going to fix it, you could at least send a notification so that more 'suckers' like us don't lose any more items.
I got banned for "playing with cheater" and a team member is saying its a 7 day ban, I just wanted to confirm if that's the case?
You can see how long you have left on your ban when you try to connect to the server
why am i doing this fake typing itmakes no sense
can i report someone for saying n word on voice chat (have clip)
Today I got banned because I had vpn on lol
Thanks was wondering why it wasn't something I could check. I've ran villages for 5 years now never had everyone get banned for inviting someone we met on the server to join us and he decides to cheat 3 weeks later.
So this is new to me.
It's not a VPN ban you can appeal here if you wish https://rustoria.co/support/appeals
!report
Hey, @glossy gate
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
i waited in the que for three hours got stuck on loading recieving data tried everything i could online then lost my place in que is there anyway i can skip back to the front of it? (in the logs it should say i got killed by a panther, while stuck on that screen i could hear it attacking me.) (this is on eu main btw) Sorry for the inconvienience
No Receiving data is a long time rust bug
yh everything i searched said so too
is it not possible to skip que or do i just have to wait a couple hours again?
you could buy vip if there are any left
otherwise have to re queue
oof the rng gods didnt smile upon me i guess oh well. thanks though
hopefully it goes quickly!
ty
how do people put more than x1000 (full stuck of ore) in a single vending order?
hey, i got banned for ban evasion, but got my appeal approved. now its saying im banned for cheating. i just got this pc. what do i do?
Greetings, I have passed your message on to the administration.
!steamid
Hey, @eager spruce
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
And give me your appeal number.
76561198794327315
#50810f
Thank you, please wait a moment. You will receive a response soon.
Hey there, try connecting again in 5-10 minutes time. You got super unlucky and were not supposed to be kicked either of these two times, so sorry about that.
All good man. Thanks for getting back to me.
I got banned for playing with cheater but I'm mostly solo player not sure when and with whom
!appeal
Hey, @median salmon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
what information if I dont even know when and because of whom
Perhaps there was a cheater on your team, and you couldn't even guess. File an appeal and wait for it to be reviewed.
Why am I banned for cheating if I've never used it?
Same I have been banned as well for cheating for no reason
!appeal
Hey, @teal sequoia
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Why was my account marked as a high-risk account? i was kicked out of the server while I was walking
!appeal
Hey, @sharp prairie
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @gaunt knot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You can check for the different servers in #server-info
Appeal #4123b9
please check my apeal I haven't cheated ever. I just wanna play with my friends
0:40]AlexBritish: I got banned too
[20:41]AlexBritish: On all rustoria servers
[20:41]TEFORR: maybe you were cheating man
[20:41]AlexBritish: I was doing the dome and fell down died and got banned at the same time
[20:41]AlexBritish: No I wasn’t cheating
[20:41]AlexBritish: I had vpn on only
[20:41]TEFORR: you should submit and appeal
[20:41]AlexBritish: I did
[20:41]AlexBritish: Now waiting
[20:41]AlexBritish: They said from 1 day to 3 days
my bro wasnt cheating your anti hack is banning randomly the vpn ppl
Appeals are typically handled within 1-3 days, so just need to wait for that to happen
Appeal #4123b9
76561198985024574
Can you please check my appeal i just wanna play with Friends after a long day
We advertise 1-3 days for appeals. You simply need to wait 🙂
Ok bro hopefully i get reply fast
Any reason why it says failed to connect my discord to my steam account?
!appeal
Hey, @fluid veldt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Hey, @marsh radish
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
You have the verified role here, so your discord is either successfully linked, or it's already linked to another steam account
!steamid @bronze stratus
Hey, @bronze stratus
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561198065544231
What are the odds of me getting unbanned now that I’ve played with a cheater twice and me not knowing
i just got banned and made a appeal but could i get help with why i got banned. it said cheating but im not and want to know if one on my applications on my computer caused me to get banned or what was the reason
!steamid what's your steamid so I can look into your case?
Hey, @weary trench
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561198290579111
Hey I'll help you after I assist @weary trench
oh mb i thought that was replied to mine mb
!appeal
Hey, @paper void
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Lemme get it rq
i appealed recently but i didnt get any answer?
You'll need to make an appeal and your admin will let you know your ban duration
It’s perm bro for playing w a cheater
How is it my fault 10% of lfg’s are kids scripting or cheating🤣
It's ultimately your decision who you choose to play with in the game. I suggest to submit an appeal if you haven't already.
I wish you the best of luck
I have the first time and got denied
Yeah bro me lfging with a cheater is my fault
U should just ban them before shit happens
Unban me
@weary trench
It’s your fault cheats are on the server and are able to lfg
Sure
Please submit an appeal or move to #general
This is your warning
No need to be racist.
What else do u want me to say in my appeal
Hey, thanks for waiting. I see you submitted an appeal and I can confirm it was approved 6 minutes ago. Can you confirm if you're able to connect?
yes i can connect but i have to wait through a 200 player queue now? ...
Yes unfortunately :(
are there common like applications that would of caused me to get banned or what happened?
I can't really get into details, but it's nothing on your end. I do apologize for this inconvenience
hello, i loaded into the server but im stuck on LOADING RECIEVING DATA, I can hear players around me moving and hitting my body, i can kill myself and respawn thru f1, but im still stuck on the loading screen. if i leave and rejoin do i have to wait in queue, does this server have queue resume? or if it doesnt can an admin help me fix this? thanks
would it of been i had a contoller ui thing (ds4windows) would that of got flagged by the anti cheat sorry i just dont want to deal with this again
We have queue protection. You should be able to connect again
what exactly do i do? thanks
Leave and rejoin server
i just got banned and made a appeal I got banned for playing with a cheater, my friend keeps dying and I think he downloaded some cheats and banned me and my team. I am sorry for him and I will never play with him again. thanks for your time
!report
Hey, @true cairn
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
my steam id 76561199426420855
!appeal
Hey, @paper void
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Already changed, normally
Keep up the great work 🙂
I changed it as well, yours was too long Shenny
cheater on rustoria main
Hey, @whole eagle
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
where do i make ticket for cheater?
cheater cheater
Hey, @eager turret
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report
Hey, @torn mango
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
can you guys fix missile silo on us mondays
second time running it and we cant get out because the elevator is glitched
waste of time and our kits
any admins able to help me out? keep trying tojoin us -main but when its my turn to join in queue says im banned for cheating? havent even been on my computer?
!steamid
Hey, @quiet tusk
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561198418393954
like this is our second time getting stuck and wasting all of our ktis and ammo and meds and losing loot
i appealed days ago
Hey, admins can’t intervene with in-game situations like that, so they won’t be able to pull you out.
hey!
which part, the elevator?
can answer me a question, please?
Whats up?
yes @violet ruin
second time ts has happened we lost ak twice now and hella loot its ghetting annoying
if i got game banned one time on my life, i can play on rustoria again with my second chance provide by facepunch?
Yeah lol, not much we can do someone else had the same problem
or i gonna get ban evade from rustoria
Pretty sure yes
To double check make a ticket on our website to clarify
tysm 371! i made mistakes on my past, and i just wanna chill with rust again
ill go get my second chance pass from facepunch on 28 january, also i just want to know about this because i really like playing on rustoria servers
tysm! and gn!
If it’s 1 gb ( not gamebanned while playing Rustoria ) it needs to be 180d + old if you did get gamebanned while on Rustoria you need to find another server
its rust gamebanned, i got playing on ukn, 199 days ago
im just waiting to be able to play again with another steam account
You can read all rules on the webpage it’s all there if you call within them you good to go
yeah, i just have 1 gb
its ok, i just need to wait until my day, i got banned on 27 may
27 may > 8 months > 27 january 2026
also, tysm for the support and for answering my questions !
is there afk kicks?
Server kicked me while I was in the ocean and now jm in q
<@&874995535881326632> help this is dumb
there still is the fishing quest bug on us medium premium
Yes
dont tag admin
please check it out
please make a ticket
https://rustoria.co/support
Hello administrator, my account has been mistakenly banned. I have already submitted an appeal but it has not been unblocked. Can you help me?
please wait for them to respond they are dealing with other tickets and appeals
Thank you for your reply, my friend. I have been waiting for 4 years now
well your discord is not very old brother its less then 4 months old so i highly doubt that
😩
how much time do i have to leave and rejoin? my game keeps stuttering i was wondering if i could restart my pc
Guys, the graphics of my game out of nowhere, just got like a fkcn doll, how do I solve this
my friends too
and I dont wanna restart, cause theres gonna be a really long ass queue
Dam it did not save my spot 😢
necesito q lo vean, ese man literalmente nos mato a todo mi team de doble mocha cuando volvimos pelados nos pego todo mocha tambien con revo
!ticketes
Hola, @mental patrol
Para crear un reporte en Rustoria:
- Por favor, ocupa nuestro sitio de soporte. Incluye la mayor información posible.
Si has sido baneado; por favor crea una apelación.
porfa mandanos un ticket
el enlace arriba @mental patrol
ADMIN, can you kill the bears under O14 please. Bear and a deer under the map and its annoying af.
You can handle it yourself
its under the map
Hi
I got banned with the reason "cheating" and i didn´t anything, i play full legal 🙁
someone can help me? i want to play with my friends
help please.
You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!
My appeal was dismissed and it prompted me that I cannot apply. How can I find the admin?
@glass olive
!ticketes
Hola, @arctic zinc
Para crear un reporte en Rustoria:
- Por favor, ocupa nuestro sitio de soporte. Incluye la mayor información posible.
Si has sido baneado; por favor crea una apelación.
I can't appeal, I can't reply to the previous admin's information because the ticket has been closed, he asked me to submit my old and I can't tell him.
!ticketes
Hola, @arctic zinc
Para crear un reporte en Rustoria:
- Por favor, ocupa nuestro sitio de soporte. Incluye la mayor información posible.
Si has sido baneado; por favor crea una apelación.
If your appeal is denied, that decision is final.
So what should I do
where do i report someone
!report
Hey, @shut berry
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
As Djerom mention, if your appeal was denied then you have to find elsewhere to play
@weary flicker what do you need help with
Hey, @rain raven
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
does placing bear rug in cargo counted as a bug or its normal?
someone is abusing it
If your appeal was denied, there’s unfortunately nothing more you can do. Appeal decisions are final, so you’ll need to find another server to play on.
check pls Ticket #5e24ab
Tickets are reviewed in the order they’re received, so an admin will check it as soon as possible.
No one has responded to my ticket, so can I know how many days I'm banned ?
previously, when trying to log in to the server, it showed the number of days, but now there's no counter
How many days did the last view show
sry i check in site i see
i got banned for the whole wipe but i had no idea he was a cheater
?appeal
Hey, @sharp jolt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can we check my appeal ?
The standard response time is 1-3 business days, but can be more or less based on the situation.
Does anyone know if I can appeal now because I was banned from a high-risk account? I wasn't cheating. I was standing at home and then I was banned from a high-risk account
Why can't I view the ticket I submitted?
!appeal
Hey, @gleaming venture
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Appeal #4b52ff
In the game, I listened to some music at home for a while at night. Then I was about to go to the yard to have a look. When I climbed the stairs, I was forbidden
The standard response time is 1-3 business days, but can be more or less based on the situation.
how do i find out how long a ban is for?
is everything perma? if so that's pretty jokes
depends on what rules you have broke
bro !appeal@acoustic knoll
literally joined a team and got banned for playing with cheater, being online for 15 minutes or so
i did, i got a snotty reply from an admin. No legnth of ban given or anything..
Persist in appeal
<@&874995535881326632> does it notify how long a ban is?
i believe there is time remaining beside the ban reason? if not it might be perm ban
i am not too sure, after all i never got banned yet
my first time,. i lost my virginity
I want to know if I haven't cheated and I'm banned from high-risk. Can I continue to appeal and play on this server@raw pewter
you can appeal, and you will need to provide info to the admin who banned you
OK
and if the admin who handle your case happy with the info , you will be released, otherwise not
❤️OK
btw i am not the admin who banned you so don't look at me 😄
so how do we contact admins after appeal has been denied?
pretty lols considering how much ive spent on VIP and how many hours on server to get banned for playing for 10 mins with a guy in a village cheating xD
oh , then congratz, you can go play elsewhere
or else you can try to appeal it from higher up
but you will need to provide a good reason for that
what is your steam id
let me see if you are perm banned or not at least
!steamid
Hey, @gleaming venture
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
!steamid
Hey, @acoustic knoll
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Welcome to Rustoria. The trendsetters of Rust. We're also home to some of the best Official Vanilla servers.
76561197968185450
