support

[worthy shell]

can you speactate me?

[neat pumice]

What is your ticket number?

[neat pumice]

No I cannot

[worthy shell]

Ticket #b67245

[wintry sphinx]

I think dih guy need to deal with his skill issue

[neat pumice]

Your ticket is barely 20 minutes old, it'll be looked at as soon as an admin is available

[worthy shell]

a dude with a speed hack and on Prefire

[wintry sphinx]

Oh

Js start rage cheating him

[worthy shell]

Can I ask another question?

These are the same cheaters, they are building the same base as last time, why don't you ban them for hardware?

[raven mist]

Keep in mind we're a community, not FP or EAC

[spice yacht]

Still ban

[worthy shell]

Is there no system that could ban them immediately when it sees that there have been bans for this IP?

[raven mist]

Its not that simple im afraid 😄

[neat pumice]

Wait 5 minutes and try again, should be fine now

[worthy shell]

Well, because it's annoying when you farm and play, they just buy a new account and log in again as if nothing happened.

[vestal vine]

i just got banned for a high rick account im new to the game and i have no clue why i got banned

please help me out it would be amazing

<@&874995535881326632> <@&274971100184576010>

[balmy cypress]

?appeal

[glass olive]

Hey, @vestal vine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vestal vine]

alrighty

[ebon nacelle]

<@&274971100184576010> IM EAC FOR NO RAISON

[raven mist]

We dont EAC ban

Thats EAC/FP

[ebon nacelle]

WHY RAISON????

[raven mist]

Probably because you're hacking? You need to appeal at EAC

[frozen coyote]

@balmy cypress hey bro Can you look at the message I sent?

[frozen coyote]

@balmy cypress Can you answer me please?

[chilly cloak]

<@&274971100184576010> https://steamcommunity.com/profiles/76561199151427250 This guy plays with cheats, he has several friends with nicknames similar to his, who are banned by Waqban in Rust. Please ban him for at least multi-account. I'll attach the banned account in parentheses. (https://steamcommunity.com/profiles/76561199135827870)

[lyric basalt]

!report

[glass olive]

Hey, @chilly cloak

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[uneven crown]

76561198021154609 can you please chek this id in eu monday

he is hacking\

[north crest]

!report

[glass olive]

Hey, @uneven crown

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[uneven crown]

i report

[hexed nimbus]

unless you got banned on Rustoria then its a perm

[fallow yarrow]

yeah every bullet he shot is headshot no matter what and they live in g5 bottom mid

[uneven crown]

he kill the hole team with head shot

[hexed nimbus]

make a ticket and dont call m out in public thats just dumb stop doing that the are also able to read

if the gameban happend on rustoria servers then no otherwise it has to be older then 180 days

https://rustoria.co/rules/vanilla

[cinder olive]

yo admins

i think our base is too big... like every tc is full and shit is decaying nonfcking stop

[hexed nimbus]

sounds like a you issue

[hexed egret]

<@&874995535881326632> Cyborg is cheating obviously

[shy remnant]

!report

[glass olive]

Hey, @hexed egret

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed egret]

76561198139678351

[normal crest]

what to do if when entering the server it kicks and says cheating I have never used cheats at all please help I can’t log into the server

[wanton stump]

Make a ticket and they will fix it, I Had it also(if we talking about the same problem)

[wanton stump]

!appeal

[glass olive]

Hey, @normal crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse isle]

Could some1 please look Appeal #aff59c?

[normal crest]

I did everything as you said and now I’m waiting

[wanton stump]

If you weren't banned for cheating and you have the message cheating for no reason, then they will remove your ban.

[fallen wolf]

Is the "Ban Second Chance" from Facepunch also applied to Rustoria servers?

[normal crest]

ok I'll wait

[north crest]

no

[glad crest]

what need i do if there a cheater

[wanton stump]

!report

[glass olive]

Hey, @glad crest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winged pagoda]

i have a cheater, got proof of him admittign it on discord and he got banned on stevious bout half hour ago

currently on us mondays, just following him getting him banned

!report

[glass olive]

Hey, @winged pagoda

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

We don't care about bans from other servers

[winged pagoda]

straight up got proof of him admitting to cheating, having previous bans and buying Alts lmao

[broken furnace]

!report

[glass olive]

Hey, @broken furnace

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

make a ticket with proof

[vernal shell]

i typed n16 in chat to talk to the base owners there and got insta muted

literally all i typed was "n16" to call them out...whats wrong with that?

[north crest]

An unfortunate casualty...

[vernal shell]

LMAO

im just tryna find out whats wrong with it

[north crest]

!appeal and someone should be able to help

[glass olive]

Hey, @north crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spare shadow]

gj guys my appeal for mistakely ban has been approved and i has been unbanned, and i try to log in and i have been banned now for the high risk account, you have vevr good system

[north crest]

people use that to say a very racist word

[vernal shell]

how....

[north crest]

That is all I will say about it tbh. You can ask in the appeal, someone might be able to help more there.

(6 can also be used as a replacement for a letter)

[vernal shell]

got it.

thanks empress 😄

[north crest]

im sure someone will be able to help you

[vernal shell]

they love me here, im sure they will as well

thanks ive been unmuted ❤️

[ebon nacelle]

<@&274971100184576010> is normal is team full trash talk for 2h in my base ????

[vernal shell]

yes its rust LMAO theyll door camp for 9 hours straight

[spare shadow]

<@&274971100184576010> can please someone just give me advice, and answer how this can be happen?

[shy remnant]

I would recommend muting the voice chat until they leave

Unfortunately it’s part of the game I’m afraid

[broken furnace]

<@&274971100184576010> eu east long cheat 76561199098909054

[wanton stump]

!report

[glass olive]

Hey, @broken furnace

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[spare shadow]

can my appel be considered a priority because I have been banned by mistake for the second time in a row. Immediately after my appeal was successfully unblocked, I logged into the game and was banned again. I cannot wait three days for each appeal. That's six days in total. I paid money to enjoy playing on your server, and I was banned twice by mistake?

[zinc lintel]

hi

im muted in us mondays por nothing

[wanton stump]

!appeal

[glass olive]

Hey, @zinc lintel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse isle]

if im banned for no reason (high risk account) and i use another account count like ban evasion?(and the supp doesnt answer me)

[toxic shard]

Yes

[coarse isle]

oks

[proven dragon]

@toxic shard I understand that you are busy and that tickets take time to respond to, but we are playing a wipe and we are losing progress time due to an error. We need a solution; you are ruining our wipe experience.

[coarse isle]

would u look into my case?

[coarse isle]

Appeal #aff59c

[spare shadow]

yea and in the last time a lot of accidental bannings

im jsut tired im just wanna play, i buy vip for skip the queue and i get banned 2 time in a row for their system mistake and i waited 3 days for 1 appel, i get unbanned and now i nedd to wait a new 3 day for the second mistakely ban

nice

[plain totem]

is lossless caling bannable

[mild fjord]

<@&274971100184576010> is there some1 i can dm abt an issue?

[hearty fulcrum]

Yes

[sour dagger]

I was unfairly banned for having a CS2 VAC ban. I already opened a ticket, can you do something?

[hearty fulcrum]

What is your Steam ID? We do not ban because of VAC bans.

[sour dagger]

I got banned for lending my account to a friend who was VAC banned from CS2.

[hearty fulcrum]

I cannot help you if you don't send your Steam

[glass olive]

Hey, @hearty fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sour dagger]

1863729767

there it is

[hearty fulcrum]

This is not the right number

Please use the link above

https://rustoria.co/getmyid

this one

[sour dagger]

76561199823995495

[hearty fulcrum]

okay, thank you. please wait.

[sour dagger]

okay

[hearty fulcrum]

Your appeal has been answered

[sour dagger]

thank you

[lone eagle]

Hi, I was banned for ban evasion, and I had opened a ticket saying I was VAC banned in CS2 and was unbanned. I'm playing now and I'm getting banned for ban evasion again. This is my Steam ID: 76561198791139057

[earnest quiver]

!appeal

[glass olive]

Hey, @lone eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone eagle]

OK thanks

Okay, I've created the appeal.

[earnest quiver]

Please wait.

[lone eagle]

Ok

[sour dagger]

Hi, I was just unbanned and then banned again for ban evasion, and I had already filed an appeal. Please help.

[shrewd vigil]

If I have a game banned alt account over 500 days can i play your server

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation. Perhaps if the administrator is online, he will help faster.

[shrewd vigil]

What’s the rule for banned alts?

[earnest quiver]

!ticket

[glass olive]

Hey, @shrewd vigil

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shrewd vigil]

I’m not banned on Toria

[earnest quiver]

You can create a ticket and ask any questions you may have there. I can't answer your question.

[shrewd vigil]

Okay thank you

Do i click the if im banned or what

[hearty fulcrum]

I never said you were unbanned. I said your appeal was answered.

[earnest quiver]

I understand that you are not banned on Rustoria. I sent you a link to a ticket so that you could ask a question.

[shrewd vigil]

Thank you

[hearty fulcrum]

Hey, you can check our rules on our website

https://rustoria.co/rules/vanilla

[shrewd vigil]

So since it’s over 180 days I’m good to play on toria? I’m only asking cause I don’t wanna be banned and get my friends banned if you can’t play while having a games alt

[hearty fulcrum]

If you only have one gamebanned alt, then we require that you wait 180 days before you can play again on our servers.
-# (This is not a 100% guarantee that you won't be banned while playing after 180 days. For example, if you cheat on your new account, we're obviously going to ban you regardless of how long you waited)

[shrewd vigil]

Alright it’s been 500+ days thank you for your help

[quick wolf]

how long does it normally take for a network ticket response?

[lone eagle]

Will you respond to my appeal?

[hearty fulcrum]

It depends. Our network team is a small team, and they are busy people. They will try to respond to you as quickly as they possibly can.

[hearty fulcrum]

Your appeal was already responded to

[lone eagle]

Did I get unbanned?

[quick wolf]

ok thanks

[hearty fulcrum]

No, you will need to wait until you can play again.
https://rustoria.co/rules/vanilla

[lone eagle]

I'm still banned, what do I do?

[lone eagle]

Can I play again in 180 days?

[sour dagger]

what do I do?

[coarse isle]

hi Lily, would u check my appeal?please

[hearty fulcrum]

Yes

[hearty fulcrum]

Your appeal response tells you what to do

[hearty fulcrum]

Yes one minute

[coarse isle]

TY

[hearty fulcrum]

Oh, you need to wait for the admin in charge of your ban to respond.

I cannot help, sorry

[coarse isle]

oh

thanks for say me

[lone eagle]

Ok thank you

[coarse isle]

i wrote at the morning and he never answer me again

[hearty fulcrum]

He will answer again when he is available. Please be patient with us, thank you

[coarse isle]

ik but i waste all the day writting and i only pay Exitlag for play this server with my friends. Thanks for ur answer @hearty fulcrum

[craggy spoke]

hello i wanna ask about ticket. How long will it take for me to receive a response?

[hearty fulcrum]

What kind of ticket? Cheater ticket or ban appeal ticket?

[lunar plinth]

Hello. My friend got banned for "High Risk account" What is the process to get unbanned for this?

[craggy spoke]

ban for association with a cheater.but its a random neighbour

oh isee 7 days ban ty

[lunar plinth]

my friend name is Spring666

[craggy spoke]

gl all ,next time i play only with clear mates )

[hearty fulcrum]

The process is for him to make an appeal at https://bans.rustoria.co and explain his situation and answer the admin's questions

The admin will review his appeal and responses and decide whether or not to unban.

[lunar plinth]

What exactly flags you as High risk?

[hearty fulcrum]

We do not give information regarding our banning process

[lunar plinth]

well you banning folks for no reason lmao

[hearty fulcrum]

We don't give that information to anyone, but we especially do not give information about other people's bans

If your friend wants help regarding his ban, it would be best for him to come ask for help himself.

[lunar plinth]

his english is poor

thats why im reaching out.

[hearty fulcrum]

Regardless, we do not discuss or give details about other people's bans. He can appeal in his native language or whichever language he wants to use, and the admin in charge of his ban will use a translator if it's needed.

[waxen spruce]

i need some help

how can i ban appeal?

[hearty fulcrum]

https://bans.rustoria.co

Here is the link to make an appeal

[waxen spruce]

thanks

where will i see my appeal?

[visual knot]

Hello, can you help me? The boat is bugging out in the textures server: EU East long

[native path]

Hi, I need help. I was banned for cheating on BR Long, but I've never used any kind of cheat.

[earnest quiver]

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

[earnest quiver]

!appeal

[glass olive]

Hey, @native path

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

The only thing you can do is press F7 and report a bug.

[native path]

thx guys

i love this server

❤️

[whole shuttle]

i try load into a server an it says disconected for cheating, never cheated in my life..

[earnest quiver]

!appeal

[glass olive]

Hey, @whole shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lament shell]

2 rage cheaters at launchsite on rustoria eu long using anti fall damage with 3 hours on their accounts

76561198256092250

76561199131713388

these are their steam ids

[earnest quiver]

!report

[glass olive]

Hey, @lament shell

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fallen holly]

why today eu east long crazy lagging guys

flying mini - server off

10 min later going raid

server off again

[lone eagle]

Can't they unban me now? I never cheated, I was only banned for having a VAC ban from CS2.

[graceful swift]

so many cheaters on us mondays its insane🤣 every death on that server is to a 20h account only hs please guys have an auto kick bot that checks bm hours and compares to kd and hs accuracy

[graceful swift]

3month old discord acc fuck outta here bro🤣

[earnest quiver]

If I'm not mistaken, you've already been given the answers above.

[mild fjord]

can anyone link the rustoria us long map for me?

the one on the website isnt working for me

[half elm]

Bro, anyone can tell me what happened with my ban plz.

[patent crow]

did u appealed?

[half elm]

I appealed and my ban was revoked

I appeal 4 months ago

And im still banned

[patent crow]

and it got revoked. But still banned?

[half elm]

The other day i speak with crazy

[half elm]

Yes, banned in all servers of rustoria

Crazy tell me about the case was give to an admin but i dont know that happened

Srry my english isnt very good

So plz tell me if any know something , bcs i cant send a ticket in tje website bcs its supposed im not banned and i cant play with my friends... i dk why im banned

[patent crow]

yes please wait i will forward your message to a admin surely your issue will fix

[half elm]

Thanks

[long wren]

ah

[median grail]

Hello, when I was restarting the server, the ticket display showed that it was banned for one hour. Can you help me check? Or check my ticket for a brand new account where cheaters killed ten people in the dark night.

Perhaps due to network lag, the ticket was repeatedly loaded. We apologize for any inconvenience caused. But I cannot check the specific situation.

[mild fjord]

anyone

[long wren]

what your banned msg?

[long wren]

map file?

[mild fjord]

the rustmaps link

it gives me a 404 error

[median grail]

It's okay, there's still one minute left, it should be network lag. Can you help me ban this cheater?

A brand new account, he looks like a Batman, 1V10 at night. Brother XD

[long wren]

make a ticket
https://rustoria.co/support

[median grail]

Okay, I'm on the ticket. Please take a look at him. Thank you.

[neat pumice]

You are evading multiple EAC bans, you won't be allowed to play here - time to find somewhere else to play I'm afraid

[foggy perch]

admin plz check my appeals #ccd1ca

[smoky raft]

admin 76561199871440305 hack

[long wren]

!ticket

[glass olive]

Hey, @smoky raft

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stuck bluff]

Hello, my appeal was approved, but I still have a ban

[dusty sorrel]

Will forward it to the team

[dusty sorrel]

can send me steam id in private?

[edgy bobcat]

Hello everyone! I need help. I wasn't playing Rustoria.co long ago (about year) and now when i wanted to load in i got banned for cheating with no reason. WHere can i found unban appeal?

!ticket

[glass olive]

Hey, @edgy bobcat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[echo sentinel]

Admin how can I report some1 website not working this guy got VAC banned today and is full rage cheating

nvm it worked

[shrewd rapids]

Hello, I can't understand why I was banned. I've never played with cheats or macros. I filed an appeal and can't get unbanned. I can't file an appeal anymore. What should I do?

[patent crow]

If your appeal got denied, then you are permanently banned from all Rustoria servers

[lament hill]

I was banned from the servers of rastoria for playing in a team with a cheater, where should I turn to unlock or is there no such opportunity?

[cobalt jackal]

!appeal

[glass olive]

Hey, @lament hill

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mental kestrel]

How am i banned for high risk account with 300$ in skins

what about me is high risk? a 1.3kd + 22% accuracy after 4 days on server!??? and is this a temporary ban or what does it even mean?

[edgy bobcat]

!appeal

[glass olive]

Hey, @edgy bobcat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd rapids]

The appeal was rejected because the application was created incorrectly.

[cerulean obsidian]

when im joining sea training ground my game keep getting crash

[solar whale]

<@&874995535881326632> Hi im get ban on SEALONG yesterday by Playing with cheater
and the point is my team is streamer group and we stream all wipe, and the one who get ban for Cheat use is our japanese farmbot + cant pvp and we dont think he use any cheat on game, and for 100% sure we check his all Pc files and we find noting sus

so if ok can u check the ban reason for this Ban

• (we get topdown raid 15mi after teamban) 🫠

the japanese steam id 76561199304149905

[raven mist]

Seems like that is a legit ban- please appeal on bans.rustoria.co

[spring current]

Why when I connect my water pump into my fluid switch and pump the sprinklers doesnt work? Yes they both have correct electricity

[solar whale]

ok thank u we will do something about him

[spring current]

Is it a current bug or anything on Sea Long>?

[fickle trout]

Can I have assist?

[spring current]

Anyone having issues with water sprinklers not working at all no matter how you try to set it up?

[cobalt jackal]

What do you need help with?

[spring current]

Any knows if Sprinklers are bugged they dont work at all

[raven mist]

!report

[glass olive]

Hey, @spring current

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

make a ticket and we'll take a look

[spring current]

!report

[glass olive]

Hey, @spring current

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[spring current]

on support all i can do is report for cheating not for a bug or an issue not working

[raven mist]

Generic ticket

[spring current]

hihihi thank you ❤️

[vapid bough]

как скачать карту SEA Long

[cobalt jackal]

!report

[glass olive]

Hey, @fickle trout

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest quiver]

Ссылку на скачивание карты вы можете найти в канале #wipe-feed соответствующего сервера, к которому пытается подключиться.

Затем попробуйте скачать её в браузере. После этого переместите скачанный файл в папку Maps в установочном каталоге Rust: C:\Program Files (x86)\Steam\steamapps\common\Rust\maps.

[vapid bough]

спасибо!

[earnest quiver]

Пожалуйста, обращайтесь

[fickle trout]

!report

[glass olive]

Hey, @fickle trout

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limpid trellis]

I understand the situation. For ban-related issues, you’ll need to open a ticket in the Discord so staff can review your case properly. I can help guide you through the process if you need

[median crown]

we don't take appeals through discord - you can appeal bans on the support website --> https://rustoria.co/support/appeal

[cyan flame]

How fix?

And timed out 1/3

I did everything

[hexed nimbus]

remove the easy anticheats folder from the rust folder then verify your gamefiles and it will reinstall it hope this works it normally does

[glacial halo]

need help

[earnest quiver]

What kind of help do you need?

[glacial halo]

i was logging to one of ur servers and myb little brother had his acc open on my pc, but his account is rust banned because he is a stupid kid and used cheats on this game. i didnt notice that his account was open and logged into your servers. but it said gameban, so i changed to my acc and tried to log in and once it logged in i got kicked out with a message saying cheating, can you guys help out? i got no cheats and can show you guys whatever you like

[solar girder]

#support мне дали бан ни за что можете помочь? / I was banned for nothing, can you help?

[earnest quiver]

!appeal

[glass olive]

Hey, @glacial halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glacial halo]

thanks djerom

[earnest quiver]

!appealru

[glass olive]

Привет, @solar girder

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[hazy shard]

!appeal

[glass olive]

Hey, @hazy shard

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

!report

[glass olive]

Hey, @remote mulch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[livid bone]

!appeal

[glass olive]

Hey, @livid bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse isle]

@balmy cypress Hi Luke would u help me? u answered me yesterday but didnt write me more (Appeal #aff59c)

[balmy cypress]

your appeal will have a response soon

[coarse isle]

thx

[pastel pasture]

Hey, admin can you please reply #df7a22? thanks

[west holly]

does boar mission not work on rustoria eu mondays?

i can get the mission and i killed and farmed 2 boars but it didnt complete the mission

[rocky stag]

Hi , can some1 help i am trying to put custom resolution in rust but i made some of them and not single of them is not showing in settings? (in rust)

[proven dragon]

Hi @balmy cypress, good morning! How are you? My friend is still blocked. Could you help us?

[weak nebula]

Appeal #a63c2d please check this yo

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy totem]

Admin pls me banned server rustoria eu medium high risk account

i am not cheat

[wanton stump]

!appeal

[glass olive]

Hey, @wispy totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy totem]

What doing?

[cyan flame]

I need to use a VPN to access the server, but then I get this error in the console during the game

[wispy totem]

!appeal

[glass olive]

Hey, @wispy totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

I don't think the error is related to VPN. Try what Mike said

[cyan flame]

i do

[hearty fulcrum]

If it's still not working, then please make a #network-support-old ticket and maybe they can help you there

[long wren]

@outer charm

[outer charm]

@long wren

[long wren]

what do you need help?

[outer charm]

im on rustoria us medium premium and i tried us long and im having a slow motion type lag on both of them with a ping at 25-30

it feels like a ddossing almost

[half elm]

What ban im evading lol, im never can play in rustoria....

The same staff revoked my ban

And you say that....

4 months waiting ...

Nah, so incredible.

Check ur anti cheat, is horrible

[raw tiger]

why my friend was banned? for HIGH RISK ACCOUNT ?? why ? You pay for vip and get baned for free. This is for noob server or what ?

[raven mist]

Let your friend appeal

!appeal

[glass olive]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^

[raw tiger]

he try but no feedback

[raven mist]

When did he create it?

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

[raw tiger]

he was banned 2 times, he is my brother. Plz check his account https://steamcommunity.com/id/KolinsLP/

[half elm]

Hey, whats the reason x ban evasion?

Im hacker and i revoked my ban?? XD

4 montha waiting and 0 answers

[raw tiger]

half my team bought vip , its not fair

[half elm]

I have less of 100 hours in the fucking game, and i can play with my friends in a official server with ppl x no reason

Its so funny get banned when u dont make NOTHING

[raven mist]

If he's banned twice he is ban evading

[half elm]

And more funny get disban, but still banned x 4 months to listen lol, i dk i cant make anything u have a banned evasion

[raven mist]

He should first get his first ban fixed before even trying to join back on another account

Thats the whole purpose of a ban

[half elm]

Lol

I only have one acc

[raw tiger]

and what now ?

[half elm]

9 dollars x nothing

Nice play rust, with nice official servers

[raven mist]

Ban evasion means you’re either having an active ban on our servers on an alt or you have a gameban on another account

[half elm]

I DONT HAVE OTHER ACCOUNTS

IM NEW, IM A NOOB

...

i dont know what account its supposed to be mine

[raw tiger]

can some one help me ?

[half elm]

If iv never had and another account

Its frustating be ban without reason

[raw tiger]

can some fix issue ?

[half elm]

Bcs how i demostrate i dont have other accounta

[raven mist]

Read above

[half elm]

Or simply i cant make anything...

I dk how im banned rlly

[raw tiger]

can i send you screan shot AND NO FEEDBACK FOR RUSTORIA

[coarse isle]

hey Luke. Were you able to see my appeal?

[raven mist]

Appeals take 1-3 business days. Making a new account and start playing will only make it take longer

[half elm]

:/

Lol, only pay 9 dollars more

Nice response

[wispy pasture]

76561198824031849

help cheatin in br long

[half elm]

Any can response me if i can make something to demostrate i DONT HAVE OTHER ACCOUNTS?

[wispy pasture]

76561198869432533

help report is chiting

[balmy cypress]

Its your responsibility to read the rules and make sure you are not breaking them.

We believe you have multiple gamebanned alternative accounts, we don't allow this on rustoria and buying VIP does not make you immune to these rules.

Wait on your appeal and be honest, otherewise you have 0% chance at playing again

[balmy cypress]

?report

[glass olive]

Hey, @wispy pasture

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy pasture]

okey man

[coarse isle]

please men help me

[balmy cypress]

please men explain

[coarse isle]

look Appeal #aff59c

[balmy cypress]

Doesn't look good brother

not sure you want me looking

[coarse isle]

why?

why i was banned and my appeal was denied?

I literally didn't do anything

[pastel pasture]

Admin can answer appeal again? thanks

[raven mist]

!report

[glass olive]

Hey, @rotund garden

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Make a report please

[rotund garden]

!report

[glass olive]

Hey, @rotund garden

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rotund garden]

ive done it please look into it

[hearty surge]

We will, tickets are handled in order received. Please be patient 🙂

[robust ledge]

здравствуйте не играл в раст год и сейчас решил поиграть
по итогу не могу зайти на сервера растории по причине cheating

[hearty surge]

!appealru

[glass olive]

Привет, @robust ledge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[proven dragon]

Could you help us? We are 100% sure it was a mistake. We invested money to have a good experience on Rustoria US servers because otherwise we get lag. Please look into the matter. Thank you very much. 🙏

[pastel pasture]

Thank you for answers admin

[coarse isle]

I shared the other account with my brother, since we both shared a computer. Now that I have my own computer and he has his, we can't use the same Steam account at the same time. I can't use that account anymore. It used to be mine and his, but now it's only his. I don't have any other accounts, and I just want to play with my friends. Thank you. @balmy cypress

[cyan flame]

Admin

Can I show you my approach?

[glacial halo]

How long do admins take with website appeals?

[feral marlin]

hi
Who can I show my evidence to? in screenshare

[north crest]

!report Upload the clip to youtube unlisted, and sumbit the link via the ticket website

[glass olive]

Hey, @feral marlin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cyan flame]

<@&274971100184576010>

[feral marlin]

i cant upload 20hrs )

[cyan flame]

the thing is that when I turn on the VPN, I can access the servers, but the ping is unstable. When I turn off the VPN in the console, I see an error saying that Eac is not working, and if Eac is not working, the system may think that I am bypassing the anti-cheat and ban me

[north crest]

Well I mean an admin isnt going to sit with you to screenshare 20 hours either. Find a good 20 second clip to send

[cyan flame]

but at the same time, I can play, but I'm afraid for the ban

[feral marlin]

I need to prove that I didn't play with the people who got me banned, dont need look all 20 hrs, but I can rewind it to show it

im craft for them christmas lights, rugs and another

yesterday

[north crest]

You will need to upload clips...

and explain in the appeal

[feral marlin]

Today one of them was banned by anti-cheat and I was automatically banned for playing with a cheater, even though I'm playing in a trio on a different part of the map...

[north crest]

explain that in your appeal

[feral marlin]

I wrote about this, but they can take a long time to respond to an appeal and require proof, and I always have the recording of the last 20 hours on Steam turned on, I can’t save them to my computer to show later

[north crest]

State that in your appeal

as long as it is still open you can add to it.

[feral marlin]

unbanned ty

[north crest]

and you didnt even need to screenshare! ez!

[north crest]

dont go making lights for people anymore 😭

[paper jolt]

<@&874995535881326632> <@&274971100184576010> Hello, I was banned for cheating without reason. I've never played with cheats. Please look into this (#2053b2)

[shy remnant]

If you have appealed, please wait for us to respond on it

[raven mist]

Should be approved, please dont tag us next time for an appeal 😄

[sour dagger]

Hi, when will I be unbanned?

[misty scroll]

Hi, it will say when you attempt to join a server

[sour dagger]

But it doesn't show up when I'm unbanned; instead, it shows the reason for the ban, which is ban evasion.

[coarse isle]

Hi some1 would help me please?

[north crest]

#support message

[compact copper]

hello can someone unban me? i got banned for nothing it says for cheating but i wasnt cheating and i never cheat before and i dont know why i got ban i was just playing and when i come back i see the ban so can someone remove it?

[drifting herald]

Please submit an appeal at https://rustoria.co/support/appeal

[compact copper]

is it safe to log in with steam?

[drifting herald]

Yes, it is our official website

[weak glen]

my teammate cant load in into toria sea long, it keeps saying "Connection Attempt Failed" wont even let him into the loading screen (he could play it a week ago and is able to play any other server)

any way to fix that issue?

[dim lance]

Вы можете убрать бесконечные лаги подфризы с ваших серверов? Я понимаю что он популярный но и вы поймите играть просто невозможно. Я знаю как решить данную проблему нужно просто остановить животных и npc и лагать не будет

[west swan]

меня забанили просто так

нихуя не делал откинули хуй знает за что

[weak glen]

my teammate cant load in into toria sea long and sea main, it keeps saying "Connection Attempt Failed" wont even let him into the loading screen (he could play it a week ago and is able to play any other server)
any way to fix that issue? @cunning tulip

@drifting herald @north crest

his steam id 76561198804781990 but hes able to join any other rustoria server

[vestal vine]

best support ever!!! just got denied cuz my parents are divorced and got rust to play and got banned for having 60 hours and there saying im lying

best support ever i guess what can i say

no wonder rusty moose is better than this shit hole

and ive been playing rustoria for like the past 3 wipes and got banned on wipe day

like makes 0 sense

[raven mist]

Well good luck out there!

[vestal vine]

how bro

i got banned for being new to the game i dont get it

[raven mist]

At Rusty Moose!

[vestal vine]

no i want to play your servers

[raven mist]

"no wonder rusty moose is better than this shit hole"

[vestal vine]

u just dont let me because im new bro

yea because they dont ban new players like you guys do

[raven mist]

!steamid

[glass olive]

Hey, @vestal vine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vestal vine]

one second im building a house

76561199841393321

[raven mist]

Oh its you, arent you banned on 2 accounts now?

[vestal vine]

no? im new to rust?

[raven mist]

You are? xd

No you arent, do you believe your own lies?

[vestal vine]

how if i only have one account

i dont know where your getting this info

[viscid vine]

He works at CIA

[vestal vine]

for sure

[cyan flame]

thx i fix it

[viscid vine]

Look, proof.

[vestal vine]

yea whatever you say banning a new rust player for absoutlly no reason

i can show you my pc im new

[viscid vine]

Bruh.. You just said Rusty Moose is way better, well, move there ?

[vestal vine]

yea but im not good at the game

rustoria people always bag me and give me stuff

[cyan flame]

Can I use an ipv4 DNS server?

[hearty mirage]

urgent i need a mod or an admin who can help me, thanks

[median crown]

what do you need help with?

[hearty mirage]

im trying to connect to rustoria - eu medium and it says disconnected "cheating"

[median crown]

!appeal please submit an appeal on the support website

[glass olive]

Hey, @hearty mirage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glacial halo]

goddamm that is worst than apple

[hearty mirage]

on what grounds i was banned i think this is a mistake i been farming ,planting , roleplaying relearning the game and not alot of pvp

[median crown]

if you believe you were banned by mistake then submitting an appeal would be the right way to go about it

[hearty mirage]

done 👍

[cyan flame]

Can I use an ipv4 DNS server?

[sharp tinsel]

hey so sorry im new and i had a vpn on by accident when i joined and now it says ban evasion cheating, i made a ticket and my friend said same thing happened to him and to make a appeal and talk to a admin

[wispy loom]

DNS won't help with your unstable connection I'm afraid

Can you make a ticket here #network-support-old and we'll look into your issue together

[cyan flame]

Do you know about my problem?

[hearty fulcrum]

Здравствуйте! Мы хотели бы помочь вам, но, возможно, это затруднит. Нажмите на ЭТО >>> #network-support-old <<< и выберите регион сервера в меню опций. Откроется форма тикета, которую вам нужно будет заполнить. Это лучший способ помочь вам.

Лучше поступить именно так, потому что это не лучшее место для долгого и подробного разговора.

[idle hollow]

#looking-for-group message

[compact copper]

Is it safe to login in to the rustoria website thing

[sturdy terrace]

as long as you're logging in to a website called exactly rustoria.co or rustoria.link, then yes.

[compact copper]

This

Is it safe?

[raven mist]

Not sure what you're sharing here but im going to remove the link

Where are you getting this link from?

Someone dming you on steam?

[compact copper]

No I just typed in Google rustoria appeal

[raven mist]

https://rustoria.co/support

[compact copper]

How can I know that's you're link is safe if I will login my steam account

[raven mist]

You're going throught he official steam login page

Also, we're a reputable community of Rust

[compact copper]

Thanks

[raven mist]

Are you currently banned?

[compact copper]

I'm banned for no reason

[raven mist]

Whats your steamid/url?

[glacial halo]

@raven mist can you look up my case aswell mate?

[raven mist]

Depends, whats your case?

[glacial halo]

Appearently a lot of people got bans without reason, maybe some issue or some attack to your server, but i also got banned, trying to get in the server and it doesnt let me, it says cheating

[compact copper]

You want my steam id

[raven mist]

Yes

[raven mist]

You're not getting banned for no reason or we're not being attacked 😄

[compact copper]

Type here?

[raven mist]

Yes

[glacial halo]

Then why was i banned? I never cheated

[raven mist]

Did you appeal?

[glacial halo]

I did

[compact copper]

Same thing as me I got ban and I never cheat

[raven mist]

Whats your appeal ID

[glacial halo]

Even said that im fine showing whatever you guys need

1sec

[compact copper]

76561199623617708

[glacial halo]

Appeal #29a4eb

[raven mist]

You should be good to connect again - give it 5 minutes

[compact copper]

But I didint appeal yet

[raven mist]

Its fine, i fixed it for you

[compact copper]

Thanks

[glacial halo]

Have a good wipe @compact copper

[compact copper]

Thanks

[glacial halo]

Is this it? @raven mist

[raven mist]

Yes, checking

[glacial halo]

Ok, thanks man

[raven mist]

Should be able to join again

[glacial halo]

Thank you so much man, @raven mist feels good to be on a server where admins are people. 10/10

[tired ether]

If i want to report someone for cheating, is there any way besides F7 to do that?

[drifting herald]

You can make a report at https://rustoria.co/support/report

[tired ether]

thanks

[compact copper]

shenzy thank you it work

[coarse isle]

the ban of high risk account is perma?

[static scarab]

You can open an appeal to resolve it.

!appeal

[glass olive]

Hey, @static scarab

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse isle]

i did but i was denied for nothing

[static scarab]

If you already submitted an appeal and it was denied, that would be the final decision.

[coarse isle]

oh. Ok

idk why but ok...

[shadow sun]

How long do admins spectate cheaters for? The ticket was closed so quickly saying there was no evidence of him cheating, then he gets banned by anti cheat

[balmy cypress]

may have had a ticket 25-30 mins earlier on same guy

sometimes that happens and it can look rushed, we always do a decent spectate

[shadow sun]

There has just been so many cases of rage cheaters on sea long this wipe but they mostly have only been banned by anti cheat

[raven mist]

I can assure you - we're banning a crazy amount of rage cheaters on a daily basis

But players tend to use the term "rage cheating" quiet easily

[shadow sun]

I take rage cheating as flying around in the air

[raven mist]

Theyr getting banned fairly fast

Wanna send me the ticket ID you're referring to?

[stark ridge]

Ticket #6938be this fellas been on for all 5 days of wipe 😁

[raven mist]

He's talking about ragecheaters, this player is also not EAC banned

Yet let me add

[stark ridge]

Ticket #ce7e7e this guy is his teammate, was fkn aim locking

[raven mist]

Can you make another ticket on them? So we can take another look into them?

We'd always try to gather our own evidence which is not always possible as the other ticket you're referring to was offline at the time

short clips can often lack some context

But we do appreciate them

[stark ridge]

I added context in davinchi lmao

aight ill make another ticket

[raven mist]

I know, but we'd also like to see it 😄 Could be as well that someone was sneaking up on you and giving comms to the teammate

Leaving all possibilities open as we'd like to be sure before we initiate a ban

[stark ridge]

well also ngl, I did have the clip a lot longer but file was too large

[raven mist]

I understand - large clips cant be attached in the ticket so we encourage players to mostly upload on streamable/yt

[stark ridge]

I'll make another ticket now

[raven mist]

Sounds good! I probably wont be able to handle it but we've got admins on doing tickets at this moment. I'll be sleeping so Good luck out there!

[limber plaza]

may i speak with a admin

[balmy cypress]

yes Mirco

https://discord.gg/KDWt6q4V

[brisk whale]

How could i report someone

[balmy cypress]

?report

[glass olive]

Hey, @brisk whale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brisk whale]

thank you

[dusk dove]

Could someone please help me? When I join your official server, which is reset every week, I get disconnected and accused of cheating, even though I haven't done anything wrong!

[hexed nimbus]

!appeal

[glass olive]

Hey, @dusk dove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[low coyote]

may i speak to an admin

[balmy cypress]

whats wrong

I cannot join vc but perhaps can help in text

[low coyote]

im banned but am not banned on your website?

so i cant appeal

[balmy cypress]

?steamid

[glass olive]

Hey, @low coyote

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[low coyote]

https://steamcommunity.com/profiles/76561198173090615/

76561198173090615

i played yesterday for awhile but havnt played since

[balmy cypress]

one minute, my internet is slow

[low coyote]

understood cappn

[balmy cypress]

try again in 10 minutes, should be all good!

[hollow galleon]

hey, ive just try log into game and say im banned for cheating, why?

[low coyote]

ty have a good day and ty for fast help

[hollow galleon]

hey, ive just try log into game and say im banned for cheating, why?

[whole hollow]

!appeal

[glass olive]

Hey, @hollow galleon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow galleon]

well it seems bit stupid coz there is nothing that comes close to a reason for a ban

[whole hollow]

i understand. submitting an appeal will give you all the information you need about your ban once reviewed

[wraith jackal]

so my high risk account appeal got denied for no reason, there is nothing wrong that breakes the rules

is there anyway i can talk to you luke?

[spring fox]

Anyway other way to report a dude for cheating other than f7

[wraith jackal]

you can do it in facepunches own discord called Rust

[wraith sleet]

check pls 76561199858554503 2h in rust already with ak, see everything and killing with no chance
76561199697108154 his friend

[amber sable]

ban fast 76561199435837956

[hearty mirage]

same

[hearty mirage]

same

[earnest quiver]

!report

[glass olive]

Hey, @wraith sleet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest quiver]

!reportru

[glass olive]

Привет, @amber sable

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[wraith sleet]

already reported, admins sleeping

[glass olive]

Hey, @dire zephyr

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[earnest quiver]

If your appeal was rejected, then this is a final decision, do not waste your time or anyone else's.

[earnest quiver]

There's no need to write to have your ticket reviewed; it's a waste of time. Tickets are reviewed in the order they're received.

[granite pike]

hey guys, how can I report someone here?

[wild meteor]

rustoria sea long - ? and LilJorry cheating, beamerboy take ban, they - not, i have clip

[long wren]

no we dont take report in discord

[long wren]

!ticket

[glass olive]

Hey, @granite pike

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

please make a ticket
https://rustoria.co/support

Most servers don't have rewards

[granite pike]

theres a BR MODERATOR?

i put a video on my ticket, but its in portuguese

[long wren]

all good

[granite pike]

he is online now, if you can take a look on my ticket 🙂

[long wren]

!ticket

[glass olive]

Hey, @shadow mulch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

tickets are processed in the order they are received

[wicked ridge]

could someone check ticket #59679a cheater

[static scarab]

An administrator will handle it as soon as possible, please be patient

I'm sorry for the delay; the administrators are working as quickly as possible to resolve all the tickets we receive

[long wren]

if you dont need help please move #general

Don't disturb

please wait patiently and do not disturb.

[vernal horizon]

admins how to i make a ticket if i dont know my steam login

[long wren]

You must login to steam to create a ticket. There is no other way.

[faint belfry]

hey i made an appeal on the website yesterday but it hasnt been looked at should i make one on the discord?

[granite fern]

76561199195579204 BR MAIN Player and Cheater, Aimbot, wallhack

[drowsy kindle]

!report

[glass olive]

Hey, @drowsy kindle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[granite fern]

!report

[glass olive]

Hey, @granite fern

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[static scarab]

Here you can submit your report.

!ticket

[glass olive]

Hey, @drowsy kindle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[upbeat mirage]

!ticket

[glass olive]

Hey, @upbeat mirage

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[analog pumice]

Hey what’s going on with twitch rivals

Lag toria being exposed to everyone watching twitch rivals 🫣

[heavy panther]

Hello, why was my friend's appeal denied without any explanation? It says that he won’t even be able to submit a new one. He has a new account because his old one was stolen. What’s wrong? He got a few kills and was banned for having a high-risk account, and then they didn’t even explain why the appeal was rejected

[median grail]

Hello, I have been banned on a server that I did not play on, possibly due to VPN. Can you help me take a look? Thank you, administrator.

[earnest quiver]

!appeal

[glass olive]

Hey, @median grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median grail]

I have already created a ticket, can you please check it? I don't want my base to melt XD Thx

[earnest quiver]

Hello, if the appeal was rejected, then this decision is final and your friend remains banned.

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation

[median grail]

Okay, because I haven't played on that server before, I'm playing on another server. Please check as soon as possible, thank you.

[hazy compass]

Hello. I have submitted a ticket and have been waiting a good while. Is there any chance it can be reviewed soon? I do not want to miss the chance to discuss it if necessary but it's getting late and I'm very tired

[earnest quiver]

Are you talking about an appeal?

[hazy compass]

Yes sir

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation

[hazy compass]

I put 100 hours in to this wipe and brought an entire village together is the only issue. That progress will certainly be lost.

The person who got us in trouble, we met him on the server and welcomed him. Now we are all facing consequences.

[earnest quiver]

I'm very sorry, but you'll have to wait.

[hazy compass]

That is, and I mean this, literally heart breaking and soul crushing.

[shut shoal]

I keep getting disconnected the second i join the server, other servers like rustafied is fine though. Anyone know why?

[molten flicker]

what is disconnected msg?

[cyan flame]

Thanks, I think I fixed it, but I'm afraid I'll get banned for changing my IP.

[tight bramble]

do admins even look at tickets lol

[pale hearth]

any admin here ?

[amber nacelle]

Why did my friend actually play without cheats? He simply played on his friend's account first and then bought Rust with skins on his main account. After that, he was banned for high risk and his appeal was rejected. How do I understand this?

[raven mist]

Ofcourse!

[inland saddle]

hey i keep getting kicked for high risk account what do i do ?

[dusty kindle]

when i try to log to any server of rustoria i am getting kicked from the server for cheating and i am not a cheater what can i do?

[cobalt jackal]

!appeal

[glass olive]

Hey, @inland saddle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty mirage]

i think its problem alot of us facing atm , same here

[stable yacht]

my teammate got banned for high risk account aswell ,and he already appeal but he can only do it once. Even though he already did, nothing happend.

He's using a friend's account before now, he's using a new account because someone sponsored him a account.

[umbral summit]

just got banned for ban evading but ive never been banned on a rustoria server.. not sure whats going on lol

[cobalt jackal]

If he already submitted an appeal, then he just needs to wait for the response. Appeal decisions are final.

[stable yacht]

okay

[umbral summit]

@cobalt jackal thoughts?

[cobalt jackal]

Yes. You can appeal the ban here: https://rustoria.co/support/appeal

[umbral summit]

already appealed

[raven mist]

Are you sure you do not have a gamebanned alt? 🙃

[umbral summit]

will they give a description as to why i was banned?

[dusty kindle]

can someone help me?

[umbral summit]

im not entirely sure. ive used friends acoounts in the past that i no longer have access too so would that be my issue?

[raven mist]

!steamid

[glass olive]

Hey, @dusty kindle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

You're not sure about your own accounts?

Thats tough

[dusty kindle]

76561199071707051

[umbral summit]

i only have 1 i play on, but i have another with skins that i use to gamble etc..

[slow sapphire]

my friend got banned for high risk account too and he already appeal but nothing happend

[umbral summit]

8k hours going strong

[stable yacht]

if appealed is denied that's final? because there's no reason or description on why he is banned. Just a high risk account

[raven mist]

You should be able to join

[raven mist]

https://steamcommunity.com/profiles/76561199821509135

You're going very strong

https://files.rustoria.co/shenzy/3a00d1da-9b88-4339-b28e-12a834da63a5.png

[umbral summit]

thats not my steam?

[raven mist]

Surely not

[vernal badge]

@weary mason Hello, can you check player, Nickname is ?? I think he is cheater

[hearty mirage]

thank you admin team for looking into my case , much appriciate it i didnt know where to thank you so i hope you resive it here

[raven mist]

!steamid

[glass olive]

Hey, @hearty mirage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusty kindle]

its working thx

[umbral summit]

https://steamcommunity.com/profiles/76561199447357341/

[raven mist]

Not sure what i need to see on this account?

I'm simply providing you the alt you're gamebanned on

feel free to appeal again whenever your ban reached 180 days

[umbral summit]

date and time

[raven mist]

You're responsible for the accounts you're on

Coming to us now saying it isnt you isnt going to help

[umbral summit]

even if it wasnt loaded int orust on my pc?

[raven mist]

Would be a easy way out when you just wanted to cheat on an alt

[raven mist]

^

[umbral summit]

ig that logic makes sense

[cobalt jackal]

If he has already appealed, then he just needs to wait for a response.

[slow sapphire]

response can not be accept admin say you can play anther server

[cobalt jackal]

If the appeal was denied, then that decision is final.

[hearty mirage]

i got it sorted but i still dont know the reason beheing my ban yet

76561198078357299

[raven mist]

As your IP likes to change it was linked to something wrongly

So you might have it happen again in the future but thats not something we can avoid

Depends on what was discussed in your payment support ticket

[slow sapphire]

yes i know but it is unfair he isn't a cheater and I would like to you check his account (76561199034504597)

[cobalt jackal]

I understand, but I can’t review or change the decision.
If the appeal was denied, then that is the final outcome.

[raven mist]

U should get a transcript in your dms afaik

Why is that?

I cannot see your past transcripts im afraid

So you either check the transcript or make a new payment ticket

Again that depends on what was discussed in the payment ticket 😅

We admins dont handle payment stuff

Thats all payment staff

[prisma steppe]

hello guys, im ban for cheating in rustoria eu long, but bro i dont cheat wtf?

[copper dew]

hey im really confused, i tried to play a server today, i went to do something, came back and i had been banned for ban evasion. i dont understand as ive never tried to evade a ban.

[patent crow]

!appeal

[glass olive]

Hey, @prisma steppe

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent crow]

!appeal

[glass olive]

Hey, @copper dew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[copper dew]

i have oppened an appeal, the issue is all im being told is "ban evasion". i dont have another account, i dont even have another email. i have recieved one association ban on rustafied servers which has ended and ive played on their servers since. i dont understand. so am i banned for trying to get around a ban i didnt know existed? and what was that ban for?

[raven mist]

Give us a chance to look into your appeal and we'll figure it out

[copper dew]

thank you

[whole crest]

Hello, I would like to know why I was banned.

[earnest quiver]

!appeal

[glass olive]

Hey, @whole crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shut shoal]

I forgot to turn off cloudflare warp before trying to join. Now after loading into the server i get auto disconnected. How do i fix this?

[gloomy oxide]

Hello, my friends and I have a dispute — do you manually check cheaters? Or is it enough to just send proof?

[long wren]

If you send us evidence via ticket, we will refer to it while investigating that player.

[gloomy oxide]

Don't you check manually through Discord?

[long wren]

we dont take report in discord

[atomic agate]

life has already ended for no bps x5 EU ?

[neat pumice]

Yes

[hidden ivy]

why appeal three days no reply Appeal #7b146e

[dusty sorrel]

we check them in the order they are received

please have patience and the team will get to yours

[thick burrow]

!report

[glass olive]

Hey, @thick burrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorny dune]

You appealed yesterday, it will be responded to as soon as possible within 1-3 days

[weak nebula]

yo hello please reply to my ticket Appeal #a63c2d i want to play sea med tmr

[grand hedge]

where to find verification on ukn combat

[stray hare]

@thorny dune Hi, my friend won't let me on the server, saying "cheating," but he's completely clean. What should I do?

[median crown]

!appeal

[glass olive]

Hey, @stray hare

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median crown]

the standard response time for an appeal is 1-3 business days

[rose heart]

CRAZY cheaters on AU rustoria medium ( premium )

[median crown]

!report

[glass olive]

Hey, @rose heart

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose heart]

how long does it take because we abt to get offlined by them

[median crown]

tickets are handled in the order they come in so an admin will take a look as soon as they are able to

[rose heart]

why bother with the server ur probs still sorting last wipes reports

[raven mist]

What?

[rose heart]

its a premium server doesnt that mean higher response

[raven mist]

You've not even created a ticket yet

and already asking about responses

[rose heart]

okok ur right

[raven mist]

Surely not still sorting last wipe reports

[rose heart]

its a whole zerg u guys should add a multi selection

[raven mist]

What do you mean exactly?

[rose heart]

ok can i send it and u review it like i can give every piece of evidence

i swear to heck its so obvi

[raven mist]

Sounds good, just add a name and we'll be able to take a peek

[ionic ginkgo]

Hi, I got banned, I haven't cheated and your server says that I have cheated, the server is rustoria.co - eu mondays

[hollow cosmos]

You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[ionic ginkgo]

ok

[spare finch]

lets lock in

[ionic ginkgo]

hi is there any way i can get back in the server faster

[rose heart]

i sent a ticket

[hollow cosmos]

If you are banned then no, you have to wait for your ban to expire (If its a temporary ban) or a response to your appeal.

[ionic ginkgo]

my friend got banned some weeks ago and he got in 10 min later

he sendt like a steam id amd some stuff

[hollow cosmos]

Bans are dealt with case by case so someone else's outcome might not be the same as your outcome.

[static saffron]

where to write to get unbanned?

[misty scroll]

https://rustoria.co/support/appeal

[rose heart]

aLLD DONE

[static saffron]

thx

[rose heart]

cap locks

[raven mist]

We'll take a look ASAP!

[ionic ginkgo]

ok ty for help

[rose heart]

thank you

its hard bc i forgot to clip it but if u digged in urself u will find it blantant

[craggy wolf]

Hello can a admin come to a call with me?

[median crown]

what is it you need help with?

[craggy wolf]

I played Eu mondays and there was three guys who just got banned like 5 min ago

They got some loot from us for full cheating and for us its unfair

And if its possible maybe you can tell me where do they live orsum

[median crown]

admins do not intefere with gameplay

[shut shoal]

I forgot to turn off cloudflare warp before trying to join. Now after loading into the server i get auto disconnected. Does anyone know how to fix this?

[craggy wolf]

Where could I get help then?

[raven mist]

Nowhere, you're playing on an official server - us admins cannot interfere that way

Im glad theyr banned tho

[craggy wolf]

I’m glad too but I have grinded all day and rhen some stupid cheaters come and take everything valuable

[shut shoal]

Anyone knows what to do after accidentaly trying to join using cloudflare warp? I keep getting disconnected the second i join on rustoria servers.

[hexed nimbus]

what does your disconnect message say ?

[glossy galleon]

Hello, I need help from an admin to unban me from the server. I've been farming with a drilling rig for a long time, and I got banned.

[shut shoal]

disconnected reason cheating, even though i never got on the server. Non rustoria servers work fine.

[hexed nimbus]

!appeal

[glass olive]

Hey, @shut shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid field]

Good evening, please review the ticket. #3fa04a

[hexed nimbus]

if its a appeal 1 to 3 business days if its a report then the will asap in order the come in so be patient

[pale hearth]

rustoria eu long hqm quarry cheater (ESP) team .101

[normal orbit]

Please never call out players for cheating in the discord or ingame, making a ticket on our website is the fastest way to have them investigated.

[normal orbit]

!ticket

[glass olive]

Hey, @pale hearth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hidden spear]

hey rustoria mod

i just got baned for no reson it ssayd ive been playing with a cheater i just joined them cuz they invited me and i was solo and i wana not living with team

and i cant go to the appeal cuz mmy google is wierd

[median crown]

https://rustoria.co/support/appeal if you feel like this was a mistake then you need to submit an appeal. you don't necessarily need to use google to do so. however if you can't submit an appeal then you will just have to wait out your ban (if it's not permanent)

[leaden flame]

us long premium has been down for like 15 mins

battle metrics says its responding to query

it litterally just went up my b

[woeful escarp]

Good evening, please check, player 76561199799546017 plays with wh, Rustoria eu East long , periodically turns on and off the software

[earnest quiver]

!report

[glass olive]

Hey, @woeful escarp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hidden spear]

Alr ipe do it like tme cuz i forgot my corr so ile figure it out

[wispy totem]

ADMIN PLS
It's been a whole day since I filed my appeal. There's been no response from the administration. Please resolve this issue. I received an unjustified ban yesterday. I don't use any cheats.

[hexed nimbus]

daily restart always at this time every day

[short beacon]

76561199799546017 Cheater , EU east long

[hearty surge]

!ticket

[glass olive]

Hey, @short beacon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose heart]

W admins

[heavy relic]

I Need help, i have ban evasion i try to appeal but they denied me, idk what was the reason prob a vpn,

[brittle solar]

!ticket

[glass olive]

Hey, @brittle solar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[marble tulip]

@glass olive Why is my account marked as high-risk? I've purchased VIP skins and other account features.

[hybrid tinsel]

hi support i made a Ticket #9ffad1 cuz a guy cheating with wallhack and u replay me that u couldnt finish investigate cuz he is off but he is online he just killed me

[marble tulip]

!ticket

[glass olive]

Hey, @marble tulip

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[young wren]

Please read ticket #adb71e

[earnest quiver]

!appeal

[glass olive]

Hey, @marble tulip

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry rose]

hello

[placid field]

Good evening. Please read my ticket. I was playing quietly, and they gave me a block for a High-Risk account. Please figure this out, please help 🥹 ....
Appeal #3fa04a

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid field]

Why do you have to wait so many days because of an error in your system?.....😪

[earnest quiver]

Requests are processed in the order they are received; reporting your request in chat will not speed up its processing.

[signal minnow]

rustoria blacklisting people who are killing their streamers or youtubers, thats insane. banning people without any evidence, the reason why i am not unbanned cause i killed their youtubers. This is how the most popular server in Rust works. Instead of my ticket being reviewed by another administrator, it was reviewed by an administrator who is a friend of the people who reported me. А server where the admins don't care about their users

[slow sapphire]

thank you for reply and i hope you know is unfair for my friend

[hexed nimbus]

How you know it where streamers ?? Would you have been streamsniping them perhaps

[signal minnow]

don't speak to me, If you have an IQ of less than 50

[raven mist]

You are banned for cheating? Not even streamsniping

[signal minnow]

ofc for cheating, without any evidence, the real evidence is "WE THINK U ARE CHEATING"

[raven mist]

We dont think you are cheating, we know you are. Or else we wouldnt have banned you

Nothing to do with streamers nor “being friends with the admin”

[hearty fulcrum]

You are banned for cheating because you were found to be cheating. Your ban had nothing to do with Youtubers or other creators. However, youwere the one who involved Youtubers when you asked your Youtuber friend to appeal for you.

Please do not spread false information. You can choose to believe what you wish if that's what helps you sleep at night. But your ban was solely based on evidence that you were cheating.

[signal minnow]

u can't know about someone cheating if u didn't see his pc, You can't be sure that someone is a cheater without checking their computer. I'm not banned on 50+ projects, but on yours, you think I'm a cheater. That's why everything you say doesn't make any sense. You don't want to unban me just because your friends can't outshoot me and you don't want to admit your mistake.

[raven mist]

That sounds like complete BS

We are not going to check your pc after you’re being banned. If we werent sure you wouldnt be banned.

[signal minnow]

Nonsense? The nonsense is that I have no bans anywhere, but you guys think differently. I've been on 13,000 hours and have zero bans, but when I killed admin friends, I got banned.

[neat pumice]

Difficult to outshoot a cheater to be fair - best to play on one of those 50 other projects 🙂

Have a good evening!

[raven mist]

“Admin friends” just another sad excuse to add to your list i guess

[lofty pasture]

@raven mist can you help me bro??

[naive ferry]

admin?

[wind vector]

hey shenzyy does it take a long time for network ticket to get through?

[violet ruin]

Please wait
Tickets are done in order, no eta

[violet ruin]

?

[violet ruin]

Whats the issue?

[wind vector]

its been a day that's why im asking nothing else

[fading arch]

admin missilo silo elevator on Us monday is bugged

and i died bcause of that

[hexed nimbus]

better start running back

[raven mist]

Hmm, cant really give you an ETA - you're directly talking to a network engineer over there

[lofty pasture]

Im having trouble logging into the server with (Warp VPN) @raven mist

[raven mist]

Will send a heads up to that engineer

[fading arch]

what do you mean

[hexed nimbus]

if you want your stuff back you gotta run back

[wind vector]

ok tnx u

[raven mist]

Forwarded your case to them

[fading arch]

the elevator got half stucked and i felt under the elevator

[hexed nimbus]

admins cant interfere in gameplay run back and grab your stuff

[fading arch]

but how wold i do that if the only exit is blocked

by a bug

?

[lofty pasture]

admin??

[raven mist]

!steamid

[glass olive]

Hey, @lofty pasture

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lofty pasture]

i dont have access to my account password right now , can i try another way?

[raven mist]

Send me your steamid or URL

[lofty pasture]

76561199734124775

[sharp tinsel]

i legit got my ban removed but then got rebanned. Why? they were for the same reason

very confusing im just trying to grind scra

[raven mist]

!steamid

[glass olive]

Hey, @sharp tinsel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

What error are you getting?

[lofty pasture]

That iam using vpn

[raven mist]

Are you surely joining rustoria or rustopia?

[lofty pasture]

i tryed both

[raven mist]

We dont block for VPNS, i also dont see you trying to join

[lofty pasture]

I tryed before let me check

[sharp tinsel]

here 76561199866243962

thats correct rightr? I clicked th link thing

[violet ruin]

Thats not a error
Thats a steam id

[slim bolt]

hey man any onne can help me ?

[raven mist]

Can you send me the error?

[slim bolt]

bought the game last month and now this is poping up .

[sharp tinsel]

no i was sending him my steam id because he asked

[balmy cypress]

?steamid

[raven mist]

Mind sending me ALL of your accounts in dms? 🙂

[glass olive]

Hey, @slim bolt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sharp tinsel]

let me dm

[sharp tinsel]

did u accept msg?

[slim bolt]

76561199500927502

heres my steam id or what ever ya asked for

[balmy cypress]

fixed

connect in 5-10 mins

[slim bolt]

thhakns brother

appreciate it

[lofty pasture]

Tnx

Its fine now

[icy shore]

plz check appeal#2a1f76 thx

my wrong its#1c2423

[icy shore]

what wrong with my finger？ its#1c2433 sry

[static scarab]

An administrator will review it as soon as possible. Please be patient

[icy shore]

copy

[dreamy stump]

I got banned for playing with a cheater but I was in village, I dont have leader and I had keylocks on my base(rustoria us long I can show the base if its still up) can anyone help?

I was solo dolo gaming in a village, the leader wasnt the cheater

[grizzled valve]

There is blatant cheater with 1 day account easy ban - Ticket #295fd6

[static scarab]

If you were banned for association with a cheater, you will need to submit an appeal through the official Rustoria support page.

[static scarab]

!appeal

[glass olive]

Hey, @dreamy stump

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dreamy stump]

I did but I i wasnt able to write everything I wanted cause I was panicking

Now its not letting me write again. I need help, I want to play but because of some random I get banned?

I didnt invite the person to the team and had no way to leave the team if he was cheating at the time