support

[misty scroll]

You need to make an appeal, we don't take appeals through Discord at all

[broken estuary]

@misty scroll

[misty scroll]

@broken estuary

[broken estuary]

even getting more hours would not help?

[misty scroll]

I quite frankly have no idea why you were banned, so I couldn't tell you exactly what you'd need to do to potentially get unbanned in the future, if anything

However, generally if appeals are denied, and you were not told what to do to improve your chances of appeal in the future, then the ban is staying

[broken estuary]

can u see who handled my ticket so i can maybe talk to him to know why he did it

[native raven]

I bought VIP access, it hasn't arrived. What should I do?

[misty scroll]

All the information you need is in your appeal, nobody is going to give you any other information

[broken estuary]

ok im sorry

[native raven]

@misty scroll

[misty scroll]

You should make a #payment-support ticket

[ruby cape]

@misty scroll Tickets are reviewed within 2-3 days

[drowsy abyss]

I bought VIP yesterday and played without problem like 5 hours, today I have infinity receiving data only on EU LONG server, with other servers all is good. Coud someone help me?

[tight whale]

Please help me vpn cheating

[median crown]

!appeal

[glass olive]

Hey, @tight whale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty surge]

Have you tried reconnecting/restarting?

[misty scroll]

?

Try submitting a #network-support-old ticket please

As a temporary fix, you can try using a VPN

[ruby cape]

Well, if my friend got banned, will the ticket be reviewed in 2-3 days or right away?

[tight whale]

Web address cannot be opened

[tight whale]

Web address cannot be opened

[misty scroll]

Within 1-3 days

[misty scroll]

Why not?

[tight whale]

My Accelerator Does Not Open

[broken estuary]

@misty scroll will i be able to apeal again in the future?

[misty scroll]

Well that seems to be a problem on your end then

[misty scroll]

One appeal per ban unless explicitly stated otherwise in your appeal

[broken estuary]

so i cant get unban

[misty scroll]

Correct

[tight whale]

Help requested. Thank you

Is there anything else

[native raven]

pls cheak ticket

eu 6000

[gloomy swan]

@misty scroll hello , i need help ,how to open a ticket?

[cold kite]

hii can u check ticket

[native raven]

@balmy cypress cheak pls bro eu 6000 support

[tight whale]

Is there another solution

[hearty surge]

!ticket

[glass olive]

Hey, @gloomy swan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[grave quail]

im lagging on rustoria long

70 ping but it feels like 200-300

[gloomy swan]

@hearty surge thx , can you check it ? #e17cc1

[sturdy terrace]

One of our admins will get to your ticket asap! Please be patient

[buoyant sapphire]

Why? Its been 10 minutes like this

[barren oak]

!ticket

[glass olive]

Hey, @barren oak

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest quiver]

server?

[buoyant sapphire]

Eu east long

[barren oak]

i get kicked aut due to cheating when i log into Vanilla mondeys although i play witchout cheats

[buoyant sapphire]

Now i join but what i need to wait now another 3 hours!

[hearty surge]

!appeal

[glass olive]

Hey, @barren oak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[barren oak]

HOW TO SOLVE THISS

[native raven]

@balmy cypress bro 21:13 ???

[peak glacier]

ITS FCKING CRAZY WHO TERRIBLE IS THE LAGG

I BOUHGT A VIPO FOR PLAY 2000PING

SO GOOD SERVER MA BOY

[earnest quiver]

Most likely the problem is with you, check the files for integrity.

[buoyant sapphire]

I’m waiting for now but if it’s happening again i will ask you to tell me how to check

[grave quail]

@sturdy terrace

im have 70 ping but it feels like 300

[sturdy terrace]

Have you tried restarting your game?

[grave quail]

yes

[sturdy terrace]

Alright, not much I can do personally, but you can try and make a #network-support-old ticket and they might be able to help you out there.

[radiant arch]

if i log out of the servers and log bak in will ı get stuck in the queqe?

@sturdy terrace

[sturdy terrace]

We have a 2 minute grace period, so if you get back in within those 2 minutes you should be fine

[radiant arch]

ok ty

[subtle crescent]

when do i know if a clan answers my request to join them?? do i get a messege on ur site?

[misty hawk]

how to fix 2k ping random spike

[broken estuary]

@sturdy terrace if i get more hours in my account can my highriskacc banned get removed?

[bleak trellis]

where is cheater report

[sturdy terrace]

It is possible that if you come back in at least 6 months, with a lot more hours on your account, without getting banned from any server, that you can ask to get your account reviewed again and possibly unbanned.

[sturdy terrace]

!report

[glass olive]

Hey, @bleak trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[broken estuary]

6months 😫 thats alot of time im a new pc player who trying to have fun thats all

[broken estuary]

is there anyth else i can do cause there`s no way i wait that long without playing rustoria

[bleak trellis]

dont play there servers they ass anyway

[broken estuary]

all my friends playing and im watching there streams they are having alot of fun and im cutting onions on rust menu

[vivid kestrel]

you are on a fresh acc

[broken estuary]

yeah cause i just bought a pc

[vivid kestrel]

just shush

[buoyant sapphire]

becase for sure you did someting

[broken estuary]

i was primlocked whole wipe and killed 1 guy with dp then got banned

[sturdy terrace]

There is nothing else no. You'll have to play elsewhere until then

You did make an appeal correct?

[broken estuary]

yeah and it got denied without getting an answer

[broken estuary]

is it possible to wait less time 6months is to much😭

[sturdy terrace]

Then the answer is the same. You'll have to wait and play elsewhere for now

[broken estuary]

is there a minimum hours to play and if is there what is it cause 6months is alot of time

[bright sorrel]

hi i buy a vip in wrong account there is a chance for change the vip account?

[sturdy terrace]

Maybe around 1k hours? Nothing is set in stone, you can try in 3 months as well, but I can't promise anything in 3 months or in 6 months.

[broken estuary]

what is the meaning of highriskacc

like sus account or smth

[gloomy swan]

Could you please reply to my ticket? @sturdy terrace

[sturdy terrace]

What ticket?

[sturdy terrace]

Your account was deemed to high a risk yo play on our servers

[broken estuary]

so if i get a an account with some hours will be able to play?

[bright sorrel]

@sturdy terrace can i do that?

[sturdy terrace]

Yeah, please make a ticket in #payment-support

[bright sorrel]

mine is eu 6003

[sturdy terrace]

You cannot buy a new account with more hours on it, as you're banned on your main account right now. IF you were to get on another account that would be ban evading.

[sturdy terrace]

You'll get a response asap!

[broken estuary]

ok

[bright sorrel]

ty ❤️

[gloomy swan]

They told me to do it through the website. Appeal #e17cc1 @sturdy terrace @misty scroll

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation

[gloomy swan]

ok thx

[granite grove]

is no one looking into the horrendous server lag on EU Medium?? its been going on for over 3 hours and becoming unplayable

[broken estuary]

it have to be real hours yeah not only steam?

[granite grove]

admins, please can you provide an update as to if you have actually noticed the fact EU medium is having a mental breakdown

[wispy plover]

!ticket

[glass olive]

Hey, @wispy plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[junior wing]

is the translate feature broken it doesnt seem to work

[cerulean dock]

Hello, my server crashed and it started saying "connecting attempt failed" and then 1 minute passed, I logged into the server and I was in a queue, they didn't even give me 2 minutes to re-login to the server. my steam id 76561198134541043

[orchid mauve]

Ticket #ef0c95

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

server ?

[junior wing]

br long

[spare shadow]

where can i write a ticket about ban?

[misty scroll]

Here: https://rustoria.co/support/appeal

[spare shadow]

mistake ban

[misty scroll]

Same place

[spare shadow]

ty, and how much time needed to i have answer?

[misty scroll]

Appeals are typically responded to within 1-3 days

[static igloo]

how do i report player ?

[earnest quiver]

!report

[glass olive]

Hey, @static igloo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[spare shadow]

after ban, my base is destroyed?

destroying?*

[misty scroll]

No

[barren oak]

помогите пос

[misty scroll]

What's up?

[spare shadow]

Could you tell me what are the chances of me getting banned if I'm not a teammate of a cheater? Yesterday, I just flew in with a VIP to Wipe, lined up in a place where there were a lot of people, and this area was being terrorized by some squad, so we rushed into the team and went, but we weren't friends or anything, I was just on the same team with him. I just want to know your opinion, as far as possible. It was just such a big mistake, but I didn't know he was a cheater.

[misty scroll]

You can submit your appeal and wait for the answer, I can't answer your question without looking into the situation, which is exactly what an appeal is for

[amber nacelle]

я хочу купить випку на eu long но при оплате выдает ошибку что делать

[spare shadow]

ok ty. i just dont wanna the answer, just your opinion if this is possible

[misty scroll]

My opinion is that I won't give you a guess about what will happen to your appeal

[misty scroll]

What is the error?

[amber nacelle]

unwire|1118

[bright sorrel]

one of payment staff can read my ticket pls eu-6003

[misty scroll]

Hmm, can you try submitting a #payment-support ticket?

I'm sure they'd be able to better help you

[amber nacelle]

https://discord.com/channels/274965952116817920/1446570025816428544

[misty scroll]

It will be handled as soon as someone is available, typing here won't speed it up

[spare shadow]

ok, i write an appeal, and where i can see the result? im link up my discord

[bright sorrel]

ok ty

[misty scroll]

Then you will see it in your DMs

[amber nacelle]

help me, i want play now

[misty scroll]

You will need to wait for someone to help you with the error you're getting

[amber nacelle]

how nuch i need waiting for someone helping me?

[scarlet coyote]

May i ask how often someone is falsely banned? Guy ive been playing quite for quite a while now was banned for cheating. I never suspected him of it at all and he holds his innocence.. just curious

[spare shadow]

same

[misty scroll]

I'm not sure, I'm not very familiar with the payment system

[misty scroll]

The vast majority of banned players insist on their innocence, so from their perspective, most people are falsely banned.
The reality is that there are very few "false bans". If you, or your teammate, disagree with a ban, please do submit an appeal here: https://rustoria.co/support/appeal

[subtle crescent]

when do i know if a clan answers my request to join them?? do i get a messege on ur site?

[vocal bramble]

Почему у меня бан за читы?

[gloomy swan]

@misty scroll @lyric basalt I've been waiting 4 hours for a response to my ticket, please help! Appeal #e17cc1

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken oasis]

@lyric basalt can you fix your servers please i cant play without getting kicked every 2 minutes

[gloomy swan]

The thing is, it's not a ban for hacks or cheats. They put my account on the risk list, I don't know why. I have terrible stats on the server, they're normal.

@lyric basalt

[hearty surge]

Hey, what are you getting kicked for?

[torpid forge]

check network ticket europe 1798

[hearty surge]

For High Risk Account bans you need to appeal aswell.

[torpid forge]

same issue https://discord.com/channels/274965952116817920/1446588538438291598

[hearty surge]

Only a select few admins handle network tickets, please hold tight 🙂

[torpid forge]

oh you are a chat mod

ggs

[broken oasis]

im getting kicked for being unresponsive or timing out because of the pingspikes

only on rustoria aswell

[hearty surge]

Try to make a #network-support-old ticket, they should be able to help further there.

[broken oasis]

all other servers are fine

[gloomy swan]

I already filed an appeal, but I don't understand why this is happening. I've been waiting for four hours. What's the reason for this? Why does this usually happen? @hearty surge

[raven mist]

What server?

[hearty surge]

A select few reasons cause the High Risk Account trigger. In the appeal they'll provide more information.

[torpid forge]

eu long east https://discord.com/channels/274965952116817920/1446588538438291598

[broken oasis]

EU east long

[soft siren]

I got banned for high risk account? why i didnt do anything wrong i already made a ticket but didnt get an answer its been 6 hours

[terse edge]

hello i pay and everytime i waiting 2h for play can i play pls? pls admin

[thorny dune]

I'm not sure what you mean? Are you having issues with your VIP?

[runic citrus]

i was waiting in que and got false banned i waited for like 1h holy

[crimson flame]

Admin, active hacker in eu main.

[raven mist]

!report

[glass olive]

Hey, @crimson flame

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[scarlet coyote]

I did at least from my end, and i figured the same as your response. thanks Schaadt

[north crest]

hi

[queen pewter]

hello why is eu east lagging so much?

eu east long

[coarse pivot]

hi i need help i have ticket i need respond Appeal #a49bc8

[cloud leaf]

any mod look at ticket #b5f8c2 pls

[whole hollow]

tickets are reviewed as soon as possible yours will be looked at eventually

[whole hollow]

tickets are reviewed as soon as possible

[cloud leaf]

kk

[cloud sequoia]

hey ive been charged for another month but i dont play is there any chance i can get a refund as it wont be used

[whole hollow]

!vipissues

[glass olive]

Hey, @cloud sequoia

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spare shadow]

a lot of false bannig, pls can you increase attention to ticket bans please

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Everyone always claims to be “false” banned

[spare shadow]

yea but what if its really false

[raven mist]

Literally anyone who’s banned is always “false” banned

Appeal and wait for the outcome, all you cando

[queen pewter]

HI why is eu east long laging so much?

[hallow cosmos]

How can i report rulebreakers on server?

[raven mist]

!report

[glass olive]

Hey, @hallow cosmos

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

Your 7k hours ? first stop the lies and provide all your previous accounts in the appeal

[hallow cosmos]

Is trolling fishing village by puting tugboat on boat's dock the way that u can't exit the village by boat forbidden?

[toxic shard]

as far as i'm aware you are able to move the other boats (you might get yours stolen in the meatime)

there are several ways to take it down

as far as I can see they are not breaking any rules

[whole hollow]

could buy some scuba and swim away

[tropic pumice]

any admins online ? i need help on eu medium i have a bug in my base bothering me

[violet ruin]

sorry

we cant interfere

staff do not interfere with gameplay

[tropic pumice]

i stashed something inside my compound and now its disseaperd

its a 6 hours work

come on you have to help me

@humble hare

[toxic shard]

if it's still there it's up to you to find it, if someone find it there is nothing we can do about it

[tropic pumice]

brother its like inside my base no body can open the door and take it just take a loot at it and you will understand

[toxic shard]

still even if we know where it is we wouldn't tell you

[tropic pumice]

bro i know where it is

[toxic shard]

then open it

[violet ruin]

place high foundations in your compound

[tropic pumice]

its inside my base im the one placed it its wont come out

[violet ruin]

stashes will appear under it

if there are any

[tropic pumice]

i did and its didnt i think its glitched under it

[toxic shard]

if a foundation don't open it, it's not there

[tropic pumice]

trust me im pretty sure its broken under the ground

[toxic shard]

or someone else placed a foundation there and destroyed them

[tropic pumice]

its cant cuz its inside my base i swear

[toxic shard]

well you have teamates

[tropic pumice]

its a tier 3 in a stash im not joking or wasting your time

marc bro please just help me get it

its right on me on a missing square inside my base

[toxic shard]

even if we wanted to, we are not allowed to

[north crest]

.

[tropic pumice]

there is no one online in my team and im pretty sure its glitched underground cuz of just the way the ground is

[north crest]

Good luck!

[tropic pumice]

than i just wasted a day working for it

and its just glitched here or a cheater with flyhack went under ground and took it

[north crest]

Better get to farming a new one!

[tropic pumice]

nah

not wasting anymore time if admins cant help

im like telling them its right here glitched on my mothers life

[toxic shard]

from what I can see there is no bug/glitch

but I won't tell more

[tropic pumice]

got 9k hours and the admin telling me to place a twig foundation like i dont know

[toxic shard]

you would be surprised, some people with 15k don't know all the tricks

[tropic pumice]

there is a square missing only if i place a foundation and its not glitched its will come out for sure

its not like i have to place 20 squares

its a square only just ONE

why is not then ?

ye a cheater just got it

[brisk latch]

yo why does it keep kicking me and says cheating even tho i never had cheats

[toxic shard]

as far as i'm aware (might not be 100% up to date) stash are handled server side now and not visible by esp/cheats anymore

[brisk latch]

i was on yesterday perfectly fine

[toxic shard]

!appeal

[glass olive]

Hey, @brisk latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tropic pumice]

its taken by a cheater or just glitched and u wont help idk why

[toxic shard]

because we are not allowed to interfer

[brisk latch]

i appreciate it ill look at it it just keep saying im cheating when im not

[tropic pumice]

ITS BUGGGGGGGGGGEEEEEEEEEEED

[broken estuary]

@toxic shard hi could you please let me know why my account was flagged as high-risk and banned?

[tropic pumice]

@toxic shard litteraly tried the same spot placed a stash and a foundation on it and its just dissapeared its didnt came out

[long wren]

!appeal

[glass olive]

Hey, @broken estuary

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken estuary]

i did but the admin denied it without answering i am here just to know why is that happing to me

[long wren]

If the appeal was denied, then that is the final decision.

[broken estuary]

cant he like tell me why? i want to know cause there`s no reason to do that to me

[long wren]

Someone might have taken it and erased the traces.

[long wren]

We do not share evidence or reasons 🙂

[broken estuary]

cause im new pc player so there`s no way i did smth sus xD

[dense tapir]

I have just waited in a queue of 104 people, only to be immediately removed on the grounds of cheating. I have never used cheats in Rust, nor have I ever intended to do so. I have a VAC ban, which has been in place for 1200 days since it was issued.

I kindly request an amnesty or guidance on where I can address this issue.
@toxic shard <@&274971100184576010>

[wispy dirge]

?appeal - Please file an appeal and it will be reviewed soon

[glass olive]

Hey, @dense tapir

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

Bull River ! Bull River !

[dense tapir]

Ok! Thank you

[tropic pumice]

a cheater i know

keep sleeping

[slim loom]

i got a ban for cheating but i dont cheat

can i get a pc check or something

[dim thistle]

how long do appeal take to get back to you

[long wren]

!appeal

[glass olive]

Hey, @slim loom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

we do not do pc check

[long wren]

appeals take 1-3 bussines days

[proven dragon]

Why was the server working fine on the first day, but now it's started lagging?

[velvet glen]

!appeal

[glass olive]

Hey, @velvet glen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

There are a ton of factors.
Server entities, network infra and a ton more.

If it's just you, open a #network-support-old ticket and they can assist you. Just note, it may not be right away that you get a reply.

[still cradle]

our teammate joined us an hour ago, got eac banned, and our wipe from yesterday and today is now gone because association

fuck my chungus life 😭

[long wren]

!appeal

[glass olive]

Hey, @still cradle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[still cradle]

i already did im just complaining because im sad now

sorry

[long wren]

@solar iris what do you need help with?

[finite apex]

can someone look into my ticket? Appeal #8696dd

[solar iris]

i got banned for being in a team with somone who was cheating that i wasnt aware of

trying to be able to play lol

[brave lance]

!appeal

[glass olive]

Hey, @solar iris

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solar iris]

i did it said ban not found

[long wren]

!steamid

[glass olive]

Hey, @solar iris

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solar iris]

ty

i post my steam id in this chat?

sorry never been banned on anyhting lol

[long wren]

post your steamid

[solar iris]

76561198821513750

[long wren]

If there is a admin around, they will help you.

[solar iris]

thank you

[boreal summit]

@balmy cypress i got a ban from you from like a year ago can we chat?

[dull field]

can someone help me out please?

i got banned for playing with a cheater, but i made a ticket and ity got approved. now i still cant connect to the server

[near halo]

can someone ban this kid he teleported me from outpost to his base

[arctic quartz]

can someone help me with a cheater on us medium? have clip

[raw pewter]

!ticket

[glass olive]

Hey, @arctic quartz

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[solar iris]

ive been trying to make a ban appeal for around a hour and a half and it keeps saying ban not found

[rigid slate]

anyone know where the sea severs are located

[wide monolith]

does my team get banned if I get banned for ban evading, im not cheating yall are free to check on my pc tho

[patent ore]

how do i make a ticket

[toxic shard]

it can happend yes

[toxic shard]

#support message

[buoyant sapphire]

MARC

[wide monolith]

but if im not cheating

[buoyant sapphire]

we have a cheater here

[glass olive]

Hey, @buoyant sapphire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw pewter]

Playing with a ban evader is a thing

[buoyant sapphire]

jack im trying to report somone

[raw pewter]

Then report them

[buoyant sapphire]

you have a problem in the wepsite

[raw pewter]

Post the problem you encountered, see if we can help you with that

[buoyant sapphire]

i just logout and login now its work i open ticket

[raw pewter]

Good, hopefully someone can help you with that

[buoyant sapphire]

thank for help i wash you take care of him cheater is make playing on a server is bad

[raw pewter]

I am taking a break right now, won’t be able to help for now

One of my colleague will take care of them

[versed quartz]

🫡

[long wren]

[buoyant sapphire]

god bless you

[sudden light]

hello I just started a server was wondering if I would be able to ask if I could post the name of my game in main chat to get people to join?

[versed quartz]

No that would be considered advertising and against our rules.

#rules

[sudden light]

ok sorry I was unaware, that is why I thought I would ask. Where would I be able to do that?

what discord channel is what I am trying to ask 🙂

[versed quartz]

I don't know exactly where other rust servers market, but I'd assume away from discord servers

No discord channels in Rustoria serve that purpose

[sudden light]

ok thanks sorry for the inconvienence. I appreciate your time

[versed quartz]

No worries, have a good day

[near hemlock]

Ticket #de43af can you please ban him?

[dull forum]

yo my 4x dont work on toria medium for any of my guns i tried restarting my game and so did my boy it didnt work for either of us

[plain sky]

I need to report a player

[earnest quiver]

!ticket

[glass olive]

Hey, @plain sky

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[plain sky]

TY

[dull forum]

!ticket

[glass olive]

Hey, @dull forum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[oblique canopy]

Bruh my tier 3 just disappeared

What can i do bro i was grinding for that shi for hours

!ticket

[glass olive]

Hey, @oblique canopy

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pale valve]

blatant cheater on us long, i have clips, admin dm me please hes been shitting on us for hours

report website is not working admins please dm me

[glass olive]

Hey, @pale valve

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven terrace]

the sea server is putting me on 450 ping instead of the normal 60 ping

but it shows on the right i should be on 60 before i load in

[glass olive]

Hey, @raven terrace

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[hoary sigil]

how long does it take admins to check your appeal

[earnest quiver]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[warm sentinel]

Is the website down for reports?

[long wren]

working

now

[orchid mauve]

Ticket #cd18fe

[pale valve]

can we ban some fucking cheeters for fuck sake

[long wren]

make a ticket

[humble jolt]

!ticket

[glass olive]

Hey, @humble jolt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near trellis]

Kilo ESP

rustoria us main

[mint wolf]

help, not connecy SEA long

me disconect

[long wren]

!ticket

[glass olive]

Hey, @near trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

if your banned?

[mint wolf]

i dont know

[long wren]

try connect server

[mint wolf]

i try, all disconnect , connection attempt failed

[cold kite]

When will they look at my appeal?

[long wren]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[cold kite]

The situation is that my friend got an answer after 20 minutes, and me a day later, despite the fact that we were banned by mistake, like a friend who was banned and unbanned more than once

[long wren]

?

read above

[cold kite]

...

[storm ridge]

How do i find out how long i've been banned and what can i do to get unbanned?

[earnest quiver]

!appeal

[glass olive]

Hey, @storm ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven terrace]

still on 450 ping after restart even thoe every other sea server i run 50 ping

on sea medium

is this a glitch

[broken furnace]

купил випку она не работает че делать?

[earnest quiver]

Випка действует на определенный сервер на который вы ее купили

[broken furnace]

не работает на которую купил

зайди голосовой

помоги

[scarlet carbon]

How can I be banned from one of the team and my appeal is not approved?

[hearty fulcrum]

Для какого сервера вы его купили?

[broken furnace]

@hearty fulcrumlong east eu

[alpine charm]

Donwloading 0.0 как фиксить

[broken furnace]

@hearty fulcrumденьги списало

[scarlet carbon]

@hearty fulcrum

[long wren]

denied?

[hearty fulcrum]

https://rustoria.co/getmyid
Пожалуйста, войдите здесь и напишите в этом DS номер из результата.

[scarlet carbon]

yes

[broken furnace]

@hearty fulcrumлс написал

[hushed falcon]

/report

[glass olive]

Hey, @hushed falcon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[scarlet carbon]

How could I be banned 10 times by mistake and have to wait 2 days each time to be unbanned, and also have to skip a wipe?

[long wren]

because there is evidence to the admin to dismiss the appeal.

[cloud leaf]

does getting skins help for the high risk account ban?

[broken furnace]

@hearty fulcrumчто делать ??? где випка моя

[long wren]

which skins?

[cloud leaf]

idk any rust skin

[quasi dagger]

admin theres hacker at launch

[long wren]

Yes, you can get it and use it.

[scarlet carbon]

What the fuck are the grounds for that? I was playing with my team yesterday, and I was banned from the team the next morning.

[long wren]

!ticket

[glass olive]

Hey, @quasi dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cloud leaf]

but like will i still be getting banned for high risk account?

[hushed falcon]

Hi, can any admin on Rustoria Sea Long check out this cheater asap? He's been killing me and my team for the last couple of hours as he lives really close to me. Ticket #388c1a

[long wren]

playing with cheater banned?

[scarlet carbon]

yes

[long wren]

Rustoria has strict rules about bans

[long wren]

What does being banned from the server have to do with skins?

[cloud leaf]

because the ban is high risk account so maybe if i have skins it doesnt target me because i only have 120 hours

[scarlet carbon]

What are the rules ? What cheater got me banned ?

[crimson bluff]

where i can check if i hawe a VIP or not?

[long wren]

ban has nothing to do with skins

[cloud leaf]

alr ty

[long wren]

If vip is applied, the ingame name color is gold.

or website check
https://donate.rustoria.co/

[crimson bluff]

[scarlet carbon]

Fucking shit, not servers with their non-existent rules

[daring slate]

Yea rustoris has strict rules that are sht

[loud smelt]

<@&874995535881326632> <@&874995535881326632> <@&274971100184576010> hard cheater in launch on main please ban

[long wren]

we dont take report in discord

please make a ticket

[cunning bluff]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[loud smelt]

i have waiting for them to do something its really bad

they only use M39 and SKS to just insta double you its wild

lost 5 aks to them its one solo cheater and a seperate 5 man team with one cheatger

[split dove]

me 2

[long wren]

we have 2min

[split dove]

its 30 sec and i in Q

[cunning bluff]

One message removed from a suspended account.

[cunning bluff]

One message removed from a suspended account.

[chilly fulcrum]

increase slots pls for sea long xD

[blissful bronze]

Why am I banned from all your servers for nothing?

[quasi canopy]

High risk account?

[blissful bronze]

what?

I just haven't played on this server lately, I have 5k hours

[lethal axle]

the connection attempt failed what should I do?

[split dove]

hello admin i have time out without afk in server and i rejoin and this message " connection attempt failed "

[lethal axle]

FIX PLEASE

<@&874995535881326632>

[thorny dune]

Are you seeing these issues on EU East Long?

[lethal axle]

тNo, the next 20 minutes

[split dove]

yes

[lethal axle]

connection attemt failed

[blissful bronze]

What should I do when I'm banned for nothing?

[heavy charm]

I was playing Eu East Long and I got kicked off the server. Now I can't get on it at all. What should I do? (My internet connection is fine)

[thorny dune]

Thank you, forwarding

[raven mist]

We are on it, tnx

[split dove]

thank you

[thorny dune]

You will see a ban reason when you try to connect, it wont be for nothing

[split dove]

full respect guys

[lethal axle]

thanks man

[thorny dune]

Network team is now speaking with the host about it, hopefully resolved soon but thank you for your patience

[blissful bronze]

There's no reason listed there, it just says "ban on all Rustoria servers."

[potent glen]

!report

[glass olive]

Hey, @potent glen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorny dune]

Do you have your SteamID and I will take a look for you?

[blissful bronze]

Yes of course, one minute

[quasi canopy]

"High risk account" Ban?

[blissful bronze]

7656119888514765

[blissful bronze]

I don't understand what you're writing

[quasi canopy]

Because i received ban for "High risk account" just now

[blissful bronze]

ты же русский

[leaden shore]

why i got banned on all rustoria servers, nickname is : nagibator

[lunar cedar]

why can i not join eu east long

[quasi canopy]

Да

[blissful bronze]

и что там

[quasi canopy]

Мне бан прилетел с причиной "High risk account"

[earnest quiver]

!appealru

[long wren]

!appeal

[glass olive]

Привет, @quasi canopy

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

Hey, @leaden shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

This ID has never connected to our servers, you are likely connecting to a server that is not Rustoria

[quasi canopy]

Хотя на сервер захожу в очереди стою, но бан числится на сайте растории

[quasi canopy]

Can you check my account please?

[static hatch]

I was banned for a high-risk account, which I believe was due to my low hours on the game and the fact that I made the account a few weeks ago, but I'm quite skilled at the game because I used to play rust on my friend's account. I have 600 hours of playtime on that account (I can provide proof that i have the account and i played the account). but then recently my friend sponsored me a free rust account that I'm currently playing and still remain banned (i also can provide proof that my friend gifted me). I appealed 1 week ago, and I haven't received any response yet. I hope someone takes action on my ticket.

[quasi canopy]

Me too

[blissful bronze]

This can't be happening. I'm currently waiting in line for Rustoria Sea. When I fall behind, I'll send you a screenshot of me supposedly being banned.

[long wren]

What is the status of the appeal?

[thorny dune]

Feel free to send me a screenshot of your game of you waiting in queue

[thorny dune]

Reading your above message, if you are banned, you will need to appeal here https://rustoria.co/support/appeals and we will review it as soon as possible

[quasi canopy]

Okay, thx

[leaden shore]

can you check for what reason i got banned for cheating

[static hatch]

Still no progress at all. It said "already appealed" i've been waiting for 1 week

I badly wanna play sea main with my friends

[long wren]

Is the status of your appeal pending?

[leaden shore]

my nickname is :nagibator

check pls

[long wren]

please submit an appeal

[leaden shore]

i did

[long wren]

https://rustoria.co/support

thank you

[leaden shore]

but what reason

[wintry solstice]

Can we PLEASE get a restart on rustoria eu east long, majority of the team (with vips) cant even join the server because of connection issues to the server!

[long wren]

appeals take 1-3 bussines days

[static hatch]

My appeal was denied

[leaden shore]

k

[long wren]

If the appeal is denied the ban will remains.

[fast marlin]

I have a appeal pending for 20 hours now

How long usually take to be resulted?

[long wren]

appeals take 1-3 bussines days

[fast marlin]

Ok thank you!

[static hatch]

But i have been waiting for 1 week man i explained everything. I hope someone takes action on my ticket

[long wren]

Admin has already acted on your appeal.

[static hatch]

How can i get unban then?

[fast marlin]

If I got offline and a teammate I met invited a cheater to team how does that come down on me when I had no action to the cheater

[long wren]

Your ban will likely remain.

[quasi canopy]

What the reason for high risk account? Because i played 3 wipes already and only on 3rd one get banned

[lethal axle]

Are you fixing the server login issue?

[split dove]

no still waiting eu east long

[long wren]

So, did you file a previous appeal?

[lethal axle]

pleeeas fix connection attempt failed

[split dove]

fixed im joined

[static hatch]

Can you estimate when I will be unbanned? Toria sea main is the only server im only playing, dang.

[split dove]

try now bro

[lethal axle]

wow really thanks bro

[quasi canopy]

I submitted an appeal an hour ago, there haven't been any other bans. But why did this ban happen?

[long wren]

I think it's probably permanently banned now.

[static hatch]

Heh??? I didnt even do anything wrong

[lunar cedar]

what is going on why connection attempt failed

[long wren]

which server?

[quasi canopy]

I can provide the whole info and data for unban because i played 3 wipes already and for this wipe i get banned

[static hatch]

I was playing legit like everybody else i also got alot of clip that im decent at the game and played on my friends account that i have 600hours play time

I wanna get unban real bad bro. I wanna play again 😭 😭

[toxic trench]

Can you tell me where I can appeal my ban? I was hacked and the attacker used cheats. I recently got my account back. I wanted to play Rustoria, but I was banned. What should I do? I'd like to contact the moderator.

[long wren]

!appeal

[glass olive]

Hey, @toxic trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi canopy]

@long wren

[toxic trench]

thanks

[quasi canopy]

Can you answer me please?

[long wren]

Thank you for submitting your appeal. Please wait for a response to your appeal.

[patent mirage]

leaderboards down?

[violet ruin]

hey,
could you send me a screenshot of the error

[long wren]

we dont take report in discord

[raven mist]

!report

[glass olive]

Hey, @eager parrot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[chilly fulcrum]

leaderboards isnt working in site

[cloud leaf]

can any admin look at #b5f8c2 pls

[raven mist]

Devs are working on it

[patent mirage]

No error message just ain’t loading

[raven mist]

Yeah we are aware of the leaderboards

[hybrid tinsel]

hi, i made like 7 stashes yesterday and now i wake up and there is a 2x1 on decay exactly at the position this is a cheater behavior can u look at it?

[long wren]

Are there any suspicious players?

[hybrid tinsel]

no idk who built it but its obvious that is cheater, its on the snow and the 2x1 is already on decay after 8 hrs max that i disconnect

[long wren]

can't investigate

[hybrid tinsel]

how u cant investigate? just check who built and check his account its not that hard, game is full of cheater right now and u cant investigate this?

[long wren]

If you know his steamid, please create a ticket for him

[hybrid tinsel]

idk it, but i made a ticket with few screens

[long wren]

and just because he found the stash doesn't mean he used a cheat.

[hybrid tinsel]

yes exactly people without cheats finds stashes in random part of the map usually right?

this is why br long if full of cheaters

[raven mist]

The game *

[long wren]

This is not reality, it's a game on pc 😅

[raven mist]

Altought if you place twig above stashes, they do appear right?

[hybrid tinsel]

there is still foundations on decay there

[raven mist]

That would mean the stashes are already gone

[low pivot]

How do I link Discord to the game to create arenas?

[raven mist]

!verify

[glass olive]

Hey, @low pivot

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[raven mist]

Right here ^

[cerulean dock]

Slots in rustoria EU east !!!

[ebon sentinel]

Slots in rustoria EU east !!!

pls

[hybrid tinsel]

so its imposible to check who built and put a eac scan on him right?

[raven mist]

Doubt slots will go higher, but can doublecheck with our devs

[raven mist]

We can, and we can forward em to eac, so if u created a ticket we’ll see what we can do

[hybrid tinsel]

already made ticket

[ebon sentinel]

thanks

[raven mist]

Slots should be going up a bit

[blissful bronze]

I sent you a screenshot in a private message

[ebon sentinel]

You are the best

[stone fox]

Fiks eu east long

I'm tired of waiting, I've been waiting for 4 hours already

[raven mist]

Whats wrong?

[stone fox]

I cant join in the requens

[raven mist]

#network-support-old please

[mental marlin]

Why do I get lag on Rustoria EU Long? My ping suddenly jumps to 1000 and then drops back to 60 after 2 seconds. This doesn’t happen on other servers. What is the solution for this

[thick prawn]

yo shenzy

i got banned i need help

i was false cheat banned and now its going to ruin my wipe

[long wren]

!appeal

[glass olive]

Hey, @thick prawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thick prawn]

it takes to long? for a reply

[long wren]

read above

[thick prawn]

crazy are u allowed to check why i was banned

[thorny dune]

You will see the ban reason when you try to connect

[thick prawn]

says cheating

but i was banned over night when i wasnt on

[thorny dune]

!steamid

[glass olive]

Hey, @thick prawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thick prawn]

76561199828052928

[thorny dune]

You will need to go ahead and submit an appeal, you can do this on our website here https://rustoria.co/support/appeals and we will respond as soon as possible

[shadow cloak]

rejoined in 2 minutes and got QUE again wtf. have to relog because rust looks like lego

[cunning wharf]

Im banned for playing with cheater but i didnt even know he was cheating

[long wren]

!appeal

[glass olive]

Hey, @cunning wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cunning wharf]

ty

[thorn lodge]

/report

[glass olive]

Hey, @thorn lodge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorn lodge]

This guy has recent VAC bans and is sus as hell 76561199102731888

[stray kraken]

Can I get muted for saying slava Urine(my clan) and Allah???

[long wren]

please make a ticket

[thorn lodge]

my friend made one already

[hearty surge]

Tickets are handled in order received, please be patient 🙂

[thorn lodge]

sure

[tardy horizon]

EU LONG IS lagging can you pls take a look

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sick crow]

<@&274971100184576010> check this idiot

[raven mist]

Yourself?

Make a report please

!report

[glass olive]

Hey, @raven mist

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sick crow]

i did yet

pls do this fast

[raven mist]

You created it 3 minutes ago

give us some time

😄

[sick crow]

okay, thanks, but it's just not possible to play like that.

[pastel pasture]

Any admin explain what is high risk account?

[long wren]

your account very high risk

[pastel pasture]

but how

[meager pebble]

is eu medium lagging or is it just me? if yes are u guys working on it?

[cerulean totem]

help

whydid i got banned wtf

[long wren]

what do you need help with

[long wren]

!appeal

[glass olive]

Hey, @cerulean totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cerulean totem]

admim check me ffs

[pastel pasture]

admin on to help please

[long wren]

what do you need help with

[quasi dagger]

admin

this is getting out of hand we got banned with no reason and no cheaters at all

@long wren

[stone fox]

Check reports support

[quasi dagger]

this is some sort of false banned

[long wren]

appeal please

[runic spade]

!appeal

[glass olive]

Hey, @quasi dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi dagger]

like this is really crazy

I think the admin really have to check with legit reason

[long wren]

We don't ban players for no reason. 🙃

[quasi dagger]

Appeal #16ae84

can you please check this appeal

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi dagger]

Katarina got banned, but did u guys checked his KD? maybe he got banned because he is too good?

[thorny dune]

He was banned for cheating, we don't ban players for being too good

They are also game banned, so they will need to appeal with EAC, we cannot help them with this

[pastel pasture]

Appeal #df7a22 please check this

[thorny dune]

We will check and respond to your appeal as soon as possible, please be patient with us

[quasi dagger]

what if he proves video that he is not cheating

[thorny dune]

A video proves nothing I'm afraid, as I said above though your friend is game banned and we cannot help with this. They need to appeal with EAC.

[pastel pasture]

I just want to know what the ban is based out of

never had that one before

[scarlet carbon]

Can you help me? I've been banned again for playing with a cheater, even though I didn't play with him. Yesterday, I was playing with my team, and everything was fine. Today, I'm back, and one of my team members has been banned. Please unban me.

[quasi dagger]

but he was with us past wipes and always that good, but now banned?

[long wren]

please read above again

please make a ticket https://rustoria.co/support

[median crown]

!appeal please submit an appeal

[glass olive]

Hey, @scarlet carbon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak sleet]

pls ban tomato @lone shale

pls ban tomato @bandit on rustoria eu medium

fucking cheat

[stark pond]

i cant connect direct to rustoria sea main and long but can if i use vpn.. made a ticket over 24hrs ago is that normal wait time

[daring abyss]

what？eu east long？

[ocean ember]

eu east long dead

[daring abyss]

gg？omg server is dead

[azure elk]

gg?

[daring abyss]

so sad pls quick fix

[wary sigil]

yes,leave game

[cunning bluff]

One message removed from a suspended account.

[copper sky]

EU EAST LONG SEVER LEAVER

[waxen violet]

@slow vapor eu east long gg

[split dove]

EU EAST LONG same morning problem

[waxen violet]

Pls restart eu east long

[split dove]

restart eu east long

[buoyant sapphire]

Pls restart eu long

[waxen violet]

restart server

[quasi dagger]

admin

Bluu is not even in out team

why are we ban

[neat shuttle]

Go wipe xD

[crimson flame]

Admin I have a question regarding a hacker that got banned yesterday through my ticket.

[daring abyss]

how many tine can open

[steel relic]

how can i make a report?

[crimson flame]

Are we able to see if their friends got association banned?

[waxen violet]

Open east long

[crimson flame]

#983713

[lunar cedar]

fr

[waxen violet]

pls

[drifting fern]

EU Long died or what ?

[neat shuttle]

Админ сказал будет откат небольшой

[toxic shard]

it's almost up

[drifting fern]

Я очень рад этому...

[toxic shard]

it's up actually

[drifting fern]

Also priority que doesn't work

[toxic shard]

reconnect

[drifting fern]

Tried like 10 times now

[toxic shard]

takes a bit more to load the plugin

[crimson flame]

@toxic shard is this possible to see?

[toxic shard]

!appeal

[glass olive]

Hey, @crimson flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen violet]

east long online!

[drifting fern]

Well it doesn't come close to being good ngl

I've been trying to get on in the past 20 min

[toxic shard]

oh I thought it was next to the restart

[drifting fern]

Restarted my game my pc

[crimson flame]

The player in question has already been banned, I sent the ticket yesterday. We just want to make sure that the people they were playing with were association banned since they tried to hide it. I also wrote that in the ticket.

[toxic shard]

open a #payment-support

[drifting fern]

Already did

Now I have to wait hours with my ticket xd

[toxic shard]

we do not provide information about other people ban, but if there is a cheating ban, the team is most likely banned

[toxic shard]

only a couple of people can handle this kind of tickets

[crimson flame]

Interesting, alright.

[drifting fern]

[ionic halo]

how do i make a ticket?

[drifting fern]

Buying vip on this server doesn't seems to be a good idea

[toxic shard]

the chances of having an issue are really low, but solving those issues means acceding your personnal infomation (name/email/...) therefore ...

[silk sage]

full rage hacking

[toxic shard]

!ticket

[glass olive]

Hey, @silk sage

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frail arrow]

yo, is it allowed to play on your servers if my last eac ban was 8 months ago and new acc

[drifting fern]

xd

[toxic shard]

if the ban didn't happend while playing rustoria

[frail arrow]

okay good

[toxic shard]

and if you only have 1 gameban

[drifting fern]

That is insane

[frail arrow]

yes i only have 1

[drifting fern]

why letting people back who previously gotten banned for cheating

[frail arrow]

lol

[toxic shard]

we have no way to know if it's for cheating, FP/EAC don't disclose such information

[frail arrow]

was never cheating 🙂

[toxic shard]

yeah yeah don't play this game 🙂

[drifting fern]

Aren't you guys a big enough server to get access to those kind of information ?

[drifting fern]

[toxic shard]

EAC/FP don't disclose those information to anybody

[drifting fern]

That's a shame

Probably better of letting people just buy another account and play like nothing ever happened

[pastel pasture]

could you answer back on this please #df7a22

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING

RUSTORIA EU EAST LONG SERVER LAGING

[signal violet]

xueta

[lunar cedar]

RUSTORIA EU EAST LONG SERVER LAGING

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING

[waxen violet]

RUSTORIA EU EAST LONG dead

[quasi dagger]

?

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING

[cunning bluff]

One message removed from a suspended account.

[glass olive]

:ok_hand: channel locked by Luke (@rustoria)

[balmy cypress]

We are aware of Eu East Long, looking into the issue and it should be up shortly. Sorry for the wait.

[wintry solstice]

what are we saying

like what are you guys gonna do about the server crashing for 1,5 hours straight, shits an absolute joke.

[random spoke]

Bro

[ocean ember]

чтобы у вас все серваки легли нахуй навсегда

[random spoke]

Fix ur fucking serveri ive killed aguy 3 times and i wont get so lucky the 4rth

[solid shale]

HOW MANY TIME U NEED TO FIX IT ? @balmy cypress

[near halo]

Я покупаю премку что бы оно лагало каждые 10 минут

[glass olive]

:ok_hand: channel locked by Luke (@rustoria)

[sturdy terrace]

For appeals and reports - https://rustoria.co/support

[glass olive]

:ok_hand: channel unlocked by Stormz (@stormzj)

[shy snow]

VIP status does not work on the EU EAST Long server Steam ID: 76561199069161347

[onyx cipher]

<@&274971100184576010>

anyone please ban this guy created a ticket online

[sturdy terrace]

An admin will get to it asap!

[onyx cipher]

thank u alot on oil rn appriciate it ❤️

eu main

[cloud leaf]

can any admin look at #b5f8c2 ticket pls its been more than a day now

[brazen spade]

Can't report a cheater since he didn't finish me in the snow. Steam ID doesn't pop up on F7 or the website. Can't pull up a BM either. 76561198072620580

[deft salmon]

why did i got taken money from bank for vip eu medium but i allready bought on on thursday

[vivid kestrel]

can you fuicking fix ioto

like holy fucxk

eu long laging whole day

[static scarab]

!report

[glass olive]

Hey, @deft salmon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deft salmon]

did it

[glass olive]

Hey, @brazen spade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

@deft salmon #payment-support

@vivid kestrel any complaints in the ingame chat

?

[violet ruin]

whats the id you sent?

[violet ruin]

please wait
tickets
are done
in
order

[vivid kestrel]

yes

[brazen spade]

76561198072620580 Can't pull up his BM

pulled it form his ID2 since he doesn't pop up in F7 since he didn't finish me, the cold did. Doesn't pop up on the website either

[silk path]

HEY I HAVE A CLIP I NEED HELP

[clear tusk]

admins, please send the rustoria eu long map file

[violet ruin]

send proof to me in dms pls

[violet ruin]

!ticket

[glass olive]

Hey, @silk path

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[muted venture]

!ticket

[glass olive]

Hey, @muted venture

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clear tusk]

admins, please send the rustoria eu long map file

[thorny dune]

You can find the map file here #wipe-feed message

[muted venture]

plis

admin help me i need help can you destroy a claimbing tree i cant bouild up the base

[delicate jetty]

!ticket

[glass olive]

Hey, @delicate jetty

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[past verge]

!ticket

[glass olive]

Hey, @past verge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[scarlet coyote]

So my group got banned for playing with a cheater, everyone is saying that they were banned for playing with the cheater but not who it was. Can a mod check who was the actual cheater for me?

[past verge]

hi we know about cheating group but dont know who is cheating in that group, who can take a look?

and how do i report a group if i am not sure who is cheating from them

[median crown]

you can submit a player report on this website --> https://rustoria.co/support/report i suggest reporting the ones that you highly suspect as looking into an entire group can be very time consuming for our admins. please explain in detail what you wish to be investigated in your ticket

[solar iris]

hey so i got banned for being in a team ui with a person who got banned for evasion and its been around 15 hours and the appel website still says ban not found but i cant join the sever

[median crown]

?steamid

[glass olive]

Hey, @solar iris

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solar iris]

76561198821513750

[median crown]

i have forwarded this to the admins

[solar iris]

thank you i just want to get back to my base lol

[ocean thistle]

Are you sure you're trying to connect to Rustoria servers

[solar iris]

us small let me go try again tho

i just got out of work havent tried

[ocean thistle]

The last server you played was Rustopia is why I asked @solar iris

You don't have an active ban here

[solar iris]

i might be in the wrong dicord..

[ocean thistle]

No worries :)

[solar iris]

yup im talking to the wrong people

thanks anyway

[ocean thistle]

Happy to help. Best of luck! Happy Holidays btw

[solar iris]

you too

[pastel pasture]

can i get an answer back #df7a22 please

[ocean thistle]

You'll need to follow what was instructed in the appeal. If not, the appeal most likely be denied

I am not in charge of your ban but that is my advise to you

[chrome cave]

Rustoria - EU East Long
Hard cheating team of 3 steam id (76561199695079100)
They comming to raid us

we cant do nothing all head

[violet ruin]

!report

[glass olive]

Hey, @chrome cave

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[knotty token]

<@&274971100184576010> Hello, I'm writing for the third time. I can't write an appeal because I have a red table in Steam, and I can't log in through my account on your website. I've been banned for no reason, and I'm asking you to unban me. If I need to pass a verification, I can do so. Here's my ID: 76561199134888963

[silk path]

Ticket #15ebe8 check my ticket out

[knotty token]

Your servers are the best, I'm an honest player with eight thousand hours, and my friends play on your servers, and I want to join them, please.

[balmy cypress]

Hey’s why can’t you login to our website?

[balmy cypress]

You’ll get a reply soon

Writing here won’t speed it up though

[knotty token]

I have a red table on my account, which is blocked for violating Steam community rules, and I can't log in through my account on any websites. Is there a way to verify my account?

[slate skiff]

!ticket

[glass olive]

Hey, @slate skiff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stuck wren]

where can i check my rank

[knotty token]

hey, are you here?

[balmy cypress]

You can connect again in 10 minutes

[knotty token]

thank you ❤️

[winter grove]

hi i'm trying to log in to the server, but it says cheating

[versed quartz]

!appeal

[glass olive]

Hey, @winter grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant coral]

!ticket

[glass olive]

Hey, @distant coral

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rocky forge]

Hi I was told I could re appeal my ban but I never got a response in this Discord server

[desert junco]

Can you please ove bradley because it is stuck on a car and holding recycler on rustoria eu main please

[versed quartz]

As in, you're looking to make an appeal? or you have been denied and someone said you could make another?

[rocky forge]

I got denied because I didnt take the appeal seriously and I was told I can reappeal but never got a reply.

Look at my previous messages in the channel for more info please

[versed quartz]

Right so from the sounds of it, the banning admin didn't reply since they didn't see a need to

If you've been banned and your appeal denied for cheating, there isn't much more we can do for you.

[frail swift]

!ticket

[glass olive]

Hey, @frail swift

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[odd siren]

Ticket #2a40e1, Ticket #d7dbac cheaters

[versed quartz]

Thanks for your report, we will take a look as soon as possible!

[rocky forge]

But I quite literally am not cheating and the shit i got banned for is just braindead i shot someone during night time when they had nvgs and i can see their big ass footsteps in snow

[toxic shard]

https://izm.fr/XucdQrjY9q.png

[frail swift]

xD got muted becuse i typte n16

[toxic shard]

?steamid

[glass olive]

Hey, @frail swift

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frail swift]

i did a ticket

[toxic shard]

ticket id ?

[frail swift]

https://steamcommunity.com/profiles/76561199218808619/

wher do i se ticket id

[toxic shard]

got it

[frail swift]

so do i get unmute?

[toxic shard]

just done it

[frail swift]

tyty

but why did i get muted for typing n16 XD

[woeful kindle]

can u pls check 76561199186104085 pretty shure he is hard cheating we met him on oil like 3 hours ago

[toxic shard]

replace the number by corresponding letters (in 1337)

[toxic shard]

!ticket

[glass olive]

Hey, @woeful kindle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slow moat]

got muted for typing n16

can someone help

[viscid bough]

where do i make a ticket

[versed quartz]

!ticket

[glass olive]

Hey, @viscid bough

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[desert junco]

!ticket

[glass olive]

Hey, @desert junco

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rigid slate]

how long does a network ticket take

i have waited 3 days with no reply

[half elm]

!ticket

[glass olive]

Hey, @half elm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[half elm]

i cant appeal

it supposed the ban was lifted, but im still banned for no reason

[wicked shoal]

!TICKET

[glass olive]

Hey, @wicked shoal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deft salmon]

can you cheeck this guy on medium because he is prob cheating allredy got banned once

[long wren]

please make a ticket

[half elm]

i cant make a ticket

[long wren]

why !?

[deft salmon]

i allready waiting for payment ticket i cant make another one

[long wren]

we dont take report in discord

[half elm]

becouse it supposed that the ban was lifted

[long wren]

Player reports are only accepted on the website. @deft salmon

[deft salmon]

ty

[half elm]

i cant send a imagge

ban Already Appealed
You already submitted an appeal for this ban.
Banned for
Ban Evasion

SekodTV
• 7/07/25 at 7:56 p.m. •
Initial Message
i dont know why im banned but is my first time playing in this server, i wanna play with my friends but i cant...

Rustoria Admin
• 8/07/25 at 8:39 a.m. •
Admin
Hello there, thank you for submitting your appeal. Your ban has been reviewed and in this case, your ban has been lifted and you can continue to play. Thank you for reaching out and enjoy the rest of your day.

im still banned, and i cant create other appelation

[long wren]

Payment tickets created on Discord will not be reported.

[half elm]

so what i can do..

[long wren]

please make a ticket with website https://rustoria.co/support

[half elm]

but I CANT

fix the page....

[long wren]

I never told you

[half elm]

what i can do

[long wren]

if your banned ?

[half elm]

im banned but its supposed im not banned

[long wren]

what your banned reason?

[half elm]

banned evasion

[long wren]

Why was it banned before?

[half elm]

i dont know

i never play bcs always that i want to play in rustoria neved let me

i was never without play in it, i tried to play with my friends but i was banned

[long wren]

please check the appeals you have previously made

[half elm]

i check it

and its supposed i was desbanned

[half elm]

thats the ticket

[long wren]

what is the status of the appeal?

[half elm]

approved

[long wren]

!verify

[glass olive]

Hey, @half elm

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

please post a full screenshot of the appeal you created.

[smoky robin]

Hey @long wren, 1 team in Sea Long is cheating (all of them). They full esp, aimbot. They always trace and kill ppl. 2 of them has been banned cause high risk accounts. But after that they change to other account and join back to the server as if nothing happened. Pls ban all of them

Ticket #6be48e and Ticket #19038c

[long wren]

please make a ticket https://rustoria.co/support

we dont take report in discord

!steamid

[glass olive]

Hey, @half elm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[smoky robin]

I did but they only banned cause high risk account

no one look at them

[long wren]

How do you know they are banned for high risk?

[half elm]

76561198089017810

[serene swan]

please check ticket

[smoky robin]

cause it showed in server chat

and their teammates still playing

[long wren]

Your situation has been forwarded to the admin

[half elm]

ok, thanks

[long wren]

Since when has it been banned by ban evasion?

[half elm]

more than 4 months

[long wren]

Your ticket will be processed as quickly as possible. please wait a moment.

[smoky robin]

thanks bro

[bright lintel]

Hey i have a wierd issue where i cant sign in through steam to create a ticket, it just says errir when i click "sign in" any way a staff member could help me?

[hearty wasp]

hacker

[glass olive]

Hey, @hearty wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[serene swan]

please check tickets

[hearty wasp]

5 см кайфа hacker

[long wren]

ticket please

[serene swan]

admins

i made a ticket its so obvious he has 200 hours and u say no to aban

[static scarab]

As soon as an admin is able to, they will handle it. Please be patient.

[serene swan]

they declined it

[static scarab]

I know it’s frustrating, but if you have enough evidence you can open another ticket and report it again.

[tawdry geyser]

still getting "Connection Attempt Failed" on sea long - no update in my ticket either #1446370136629051482

[whole hollow]

!network

[glass olive]

Hey, @tawdry geyser

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[heavy panther]

My friend's account was banned for being a high-risk account. He has few hours. He bought a new account because the old one was lost. Please respond to his appeal.

[heavy panther]

@long wren