support

[near halo]

muted*

no irl....

[raven mist]

If you’re going to have a shitty attitude all the time we have no interest in helping you

[raven mist]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Appeal your mute here ^ thank you

[near halo]

ok <@&274971100184576010> but ur moderator gave mute with no reason lol

[raven mist]

Take a little break with the tagging and attitude, you can appeal your mute on the link above

Thank you

[violet ruin]

im sure there was a reason

[daring slate]

Big help kiddo

[sacred basalt]

I was playing on the server. I've been playing on the project for about two years now. I left the server today, came back four hours later, and it says I'm using cheats and disconnects me. I've never used cheats, but you've encountered some kind of error. What should I do?

[hexed nimbus]

!appeal

[glass olive]

Hey, @sacred basalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median gull]

!appeal

[glass olive]

Hey, @median gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fiery delta]

And if a person plays a second time against someone who is using cheats, what is the time limit?

[minor temple]

Typically 7 days for PWC, repeated offenders will have longer or permanent bans

[median gull]

Please take a look Appeal #efe453

[hearty surge]

Hi, appeals can take 1-3 business days, please be patient 🙂

[leaden blade]

i have 1 question if u use 1 time exit lag or something program for low ping and server kicked u , eac will be ban your account?

[hazy cape]

Guys do this server have VPN kick

[lost tinsel]

https://steamcommunity.com/profiles/76561198155774812

[jolly grotto]

Please take a look Appeal #1e02fa

[hexed nimbus]

no free to use

[hazy cape]

Thx

[lost tinsel]

ban this idiot 76561198155774812 i cant even find it on rustoria website

rustoria eu main full spinbotting again, 5 times hes using new account

[hexed nimbus]

make a normal ticket and add the steam id or name if you cant find him in the list and dont call them out in public

[jolly grotto]

I have been banned for cheating when I have not used any of that and I have my base almost completely open

[hexed nimbus]

just gotta wait like everybody else man

[humble nymph]

What means ban for high risk account?

[hexed nimbus]

to risky to let you play

[leaden blade]

hello i have question i want do ticket something my problem in rust and i have not ban not have a mute and no one i want to report and how do ticket?

[earnest quiver]

Hi, if I'm not mistaken, a risk account means that the account is highly suspicious and the administration may issue a ban to prevent cheating.

[jolly grotto]

They responded to my ticket and they denied it. How can I make another ticket because I don't have anything cheating?

[hexed nimbus]

if its denied its time to move on as appeal decisions are final

[earnest quiver]

https://rustoria.co/support/report

[humble nymph]

alright, i just got banned for it i dont have much hours in rust and its the reason for the ban.

[jolly grotto]

wtf

[earnest quiver]

There you can select a support ticket and choose what you need.

[hexed nimbus]

then its time to move on mate you cant appeal again

[earnest quiver]

Maybe.

[earnest quiver]

!appeal

[hexed nimbus]

stats does not say anything my friend

[humble nymph]

!appeal

[glass olive]

Hey, @humble nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[humble nymph]

yeah i made that already

[earnest quiver]

Then my friend can only wait 🙂

[humble nymph]

yeah ik

[jolly grotto]

fkn shit rustoria

[raven mist]

Hmm?

[subtle gazelle]

i got banned becuse of cheating

but im not cheatig

[jolly grotto]

X2

[subtle gazelle]

how shuld i appea?

[raven mist]

!appeal here please

[glass olive]

Hey, @subtle gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft leaf]

I used a vpn to access discord, I had an unstable network connection, I was often thrown off the server, I see no reason to be banned.

!appeal

[glass olive]

Hey, @soft leaf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy swift]

Me need help Bi

[shy swift]

can u help me? shenzy

<@&274971100184576010> help pls

[raven mist]

Can you please let us know how we can help

[idle meadow]

hi i need help

How do I file an appeal? I'm new to Discord

[shy remnant]

!appeal

[glass olive]

Hey, @idle meadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy swift]

I have a problem registering on Bi

why?

[lyric basalt]

Make a ticket in BI discord please

[shy swift]

I created

[tidal cliff]

wow my appeal got denied oh no i guess i havt to buy another account to play on it and ill be buying hacks this time out of spite

[raven mist]

Sounds legit

[sick sluice]

cheater on eu main

[glass olive]

Hey, @sick sluice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

was already 🙃

[tidal cliff]

iv never cheated before

let me see the "proof"

[lime fable]

someone look att my appeal please

[humble nymph]

i wish too if someone has time to check mine too waiting to contiune wipe🥹 Appeal #2b047b

[violet ruin]

please be patient as appeals take 1-3 buisness days but can be more or less based on the situation

same goes for you @lime fable

@tidal cliff we do not provide ''proof''

[lime fable]

ok

[spare hare]

i need to make a ticket

[violet ruin]

?ticket

[glass olive]

Hey, @spare hare

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tall adder]

!ticket

[glass olive]

Hey, @tall adder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic hound]

Hey <@&274971100184576010> I want to play a rustoria server with friends and when ever I join I get kicked for "Doxing" even though I have never played a rustoria server before I don't understand why this is happening. This is my steam ID:https://steamcommunity.com/profiles/76561198386052895/ and you could take a look in to it that would be great thanks in advanced!

[hazy shale]

<@&274971100184576010> can i get unbanned cause i really like the servers but i got put on high risk account for having 0 steam level but i just wanted to play without having to spend 40 dollars>

[lyric basalt]

!appeal

[glass olive]

Hey, @hazy shale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hazy shale]

When i try to link my discord it doesnt work

even after restarting my pc

[mortal bronze]

where can i see the progress on my ban appeal

i have linked my discord

[long wren]

!appeal

[glass olive]

Hey, @runic hound

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

Appeals are reviewed within 1-3 days. However, each situation is individual. The appeal result will be available on the website where you submitted it.

[long wren]

https://rustoria.co/support

[mortal bronze]

ok thank you

[mortal bronze]

[desert plank]

76561199480424017 читер проверьте пж eu smull

[earnest quiver]

!ticket

[glass olive]

Hey, @desert plank

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[barren swallow]

how i know i got banned?

how do i do an appeal

[patent crow]

!appeal

[glass olive]

Hey, @barren swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fiery delta]

And how do I know if I've taken a permanent or longer-term dose?

[ornate pier]

can i speak to an admin

!appeal

[glass olive]

Hey, @ornate pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin hedge]

help

[hexed nimbus]

!appeal

[glass olive]

Hey, @thin hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[real kindle]

!appeal

[glass olive]

Hey, @real kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glass olive]

Hey, @midnight zephyr

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[haughty urchin]

how do i report?

[patent crow]

!report

[glass olive]

Hey, @haughty urchin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!appeal

[glass olive]

Hey, @long wren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!report

[glass olive]

Hey, @long wren

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timid quiver]

Hello, I have a ban here. I used VPN and I was banned. Please deal with it. Thank you.
This is my 17-digit ID.76561199319336077

@long wren

[long wren]

submit an appeal

https://rustoria.co/support

@timid quiver

and

appeals take 1-3 bussines days

[white grove]

I played with a friend on your server 15 days ago, and I added a neighbor to the pack, but he turned out to be a cheater, and because of this, I and my friend will no longer add neighbors to the pack. Wake me up please

[earnest quiver]

Did you get banned?

[white grove]

yes

[earnest quiver]

!appeal

[glass olive]

Hey, @white grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[white grove]

I can't appeal through the website, what should I do?

[hexed nimbus]

What does it say when you try ?

[white grove]

that you can't appeal

[hexed nimbus]

then you prob allready did and it got denied in that case its final

[white grove]

yes i did it but my appeal was misunderstood because i wrote it poorly i'm trying to log in to your server but i'm not allowed in i didn't do anything wrong i added a friend to my pack

[hexed nimbus]

again you get one appeal if denied then its final

[white grove]

How long is this ban for?

[hexed nimbus]

what was the ban reason ?

[white grove]

The fact that a cheater was added to the pack and was banned for playing with cheats, while I was playing without cheats

[hexed nimbus]

if it was first time you be looking at 7 days you can see a timer running if you try to join how long is left on your ban

[white grove]

Well, 7 days have passed, and how do I view the timer?

[hexed nimbus]

try to join the server

[white grove]

and on what date does the ban expire?

[hexed nimbus]

it will tell you like the pricture crazy just send how many days hours and min are left on the ban

[white grove]

It doesn't show me that

[white grove]

What date will I have a breakup?

[hexed nimbus]

!steamid

[glass olive]

Hey, @white grove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[white grove]

76561199803542336

[white grove]

Here's my steam id

[long wren]

appeal wad denied?

[white grove]

Yes, but I didn't spell it correctly.

[long wren]

Then I think you are perma banned

[white grove]

for what? I didn't play with cheats, so I'm not banned forever

[white grove]

my friend played with me and got banned for 7 days

[violet ruin]

tell him to appeal

and you appeal aswell

if a players appeal is declined the decision is final

and you need to move on

[white grove]

why was I banned forever for playing with a cheater? especially since he was our neighbor and was just in the pack

[raven mist]

!steamid

[glass olive]

Hey, @white grove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Let me take a look

[white grove]

76561199803542336

[timid brook]

why the 2x eu vanilla been dead for over a year ? like suddenly everybody stopped playing on it, is there a specific reason??

[raven mist]

Seems to be perm for now - will forward to the banning admin to review

[white grove]

Tell me what the admin will say.

Hello, I was banned from Rastoria servers for playing with a cheater. I was playing with a friend and added a neighbor to the team, and he turned out to be a cheater. When will I be unbanned? This is my first ban, and it's been more than a week since the ban. My nickname is sdic_noc.

[raven mist]

I just replied to you?..

[white grove]

I've just described it in detail, not how it was done in the opilation, but how it should have been done

[raven mist]

Ah i see! Ive forwarded that message for you

[white grove]

thank you!!!

[radiant scaffold]

hi can i talke to admin server?

[lilac gulch]

I want to know if this ban is permanent....

[raven mist]

Depends

[lilac gulch]

I have played over a hundred hours on this server. My teammates have no suspicion of cheating, but I got banned.

[lilac gulch]

depends what?

[raven mist]

If its denied its indeed perm

[lilac gulch]

bro.......

I got banned even though I have no ban records.....

I am very sad:(

[long wren]

hello what do you need help with?

[radiant scaffold]

hi @long wren i have some clips with sus guys can u see them?

[long wren]

Suspicious player?

[radiant scaffold]

yes

me and my friend have some clips

[long wren]

please make a ticket
https://rustoria.co/support

we dont take report in discord

[radiant scaffold]

ok thx i will make a ticket

[halcyon hamlet]

Everything was going as usual on the Rastoria server: raids, survivors, firefights in the fields. But suddenly the game threw me into a menu with the terrifying message "Disconnected: Cheating." For a second, I didn't even understand what had happened—no prohibited programs, no scripts, just normal gameplay. My nickname, "eng," has been around for about a month since then.

[patent crow]

!appeal

[glass olive]

Hey, @halcyon hamlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

@hollow acorn what do you need help !?

[broken estuary]

can any admin please check my ticket its been 2.5days now and no only 1 answer (#865ab6)

[patent crow]

The standard response time is 1-3 business days

[broken estuary]

i know its been 2.5days

[patent crow]

please wait patiently due to circumstances it can get delayed

[broken estuary]

ok

[long wren]

wait only 1 answer?

[broken estuary]

yes he asked me where did i get my account cause im new pc player who got banned for high risk thats all he said

[long wren]

still pending?

[broken estuary]

yeah

[hollow acorn]

I got ban due to playing with cheater and I already appeal it

How long will it take to lift the ban?

[runic spade]

u mean u just created appeal or it was already approved ?

[hollow acorn]

just created appeal

[runic spade]

then just wait some time and u ll get a response

[hollow acorn]

ok

[runic spade]

usually handling it not take much time, but in some cases it can take up to 1-3 days

[runic citrus]

where do i create a ticket to report someone

[patent crow]

!report

[glass olive]

Hey, @runic citrus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viral plaza]

Please unban me Appeal #7b942f

Please

[vague root]

neeedto speak with admin right now

banned for "playing with cheater" but i havent played with anoyone

[white grove]

What did the admin say?

[oblique cypress]

How long does high risk accounts apeal ussualy take ?

[earnest quiver]

The standard response time is 1-3 business days

[tired phoenix]

how can i create ticket to get unban

[eager ether]

зачто бан за читы получил я не играю с читами

у меня 13 тысяч часов

[white grove]

Hello, I was banned from Rastoria servers for playing with a cheater. I was playing with a friend and added a neighbor to the team, and he turned out to be a cheater. When will I be unbanned? This is my first ban, and it's been more than a week since the ban. My nickname is sdic_noc.

[patent crow]

!appeal

[glass olive]

Hey, @tired phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

!appeal

[glass olive]

Hey, @eager ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[white grove]

Hello, I was banned from Rastoria servers for playing with a cheater. I was playing with a friend and added a neighbor to the team, and he turned out to be a cheater. When will I be unbanned? This is my first ban, and it's been more than a week since the ban. My nickname is sdic_noc.

[earnest quiver]

!appeal

[glass olive]

Hey, @white grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

The standard response time is 1-3 business days

[raw lantern]

Can anyone help me? I'm banned not because I didn't even log into the server, I'm already banned.

!appeal

[glass olive]

Hey, @raw lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[white grove]

I filed an appeal on the website 10 days ago, and now they won't let me do it. How long does a ban last for playing with a cheater?

[earnest quiver]

Wait, I'll find out how to help you.

[white grove]

well, I'm just really worried about the ban. I really like this server.

[hexed nimbus]

if its the first time its 7 days

[white grove]

It's been over 10 days and I haven't been banned

[raw lantern]

Bro, can you please help me? I was banned for no reason.

[hexed nimbus]

!appeal here yah go

[glass olive]

Hey, @raw lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw lantern]

I applied 5 months ago and they said I had to wait 180 days, they rejected me. I didn't even log into the server and they banned me.

What's the point of these appeals if I don't get unbanned?

[hexed nimbus]

well if the denied it then its final

[white grove]

It's been over 10 days and I haven't been banned

[raw lantern]

So why could I have been banned if I wasn't even on the server?

[hexed nimbus]

then it might be a perm ban

[white grove]

this is my first ban because I was playing with a cheater, not being a cheater, which could have gotten me banned forever I'm so embarrassed.

[raw lantern]

I just joined the server and was immediately banned. I've never played with cheats. I have 240 hours. I would hardly play with cheats on this account, and I didn't even give my account to anyone for such shenanigans.

[hexed nimbus]

what did the ban message say when you tried to join ?

[raw lantern]

Ban Evasion

[hexed nimbus]

well i could not tell you man then the might have seen more and deemed it justified to issue a perm

well then you need to wait for a admin to reply here the can look for you i cant

[raw lantern]

I understand, but where can I write him a private message or I just don’t know, there’s no reason to

[white grove]

you don't need to write anything, or you can mark it and write in the chat to remind me?

[thorny dune]

As your kick message shows, you are banned for ban evasion, you can read up on our rules surrounding game bans on our website https://rustoria.co/rules if you are confused. If you've appealed you will need to wait for the banning admin so respond which they will do as soon as possible.

[hexed nimbus]

he said he did and got told to come back when its 180+

[white grove]

HELP ADMIN

[thorny dune]

There isn't anything else we can help you with, you are banned and your appeal was denied. I'm afraid you will need to find somewhere else to play.

[white grove]

This ban is permanent?

[hexed nimbus]

read the msg again and try to understand it

[thorny dune]

That's correct

[white grove]

banned forever for playing with a cheater? this is my first ban

[ornate pier]

how can i get unbanned

i was suppossedbly cheating

[hexed nimbus]

!appeal

[glass olive]

Hey, @ornate pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pale crane]

Will eu monday get bp wipe tomorrow ? in its description it still says no bp wipes ever

[jovial basalt]

If my appeal was denied for "playing with cheater", does that take the 7 days suspension and make it a permanent ban? That pop-up timer that is supposed to display when joining the server does not come up for me, before or after I submitted an appeal.

[runic spade]

if ur ban duration was 7 days, ur appeal wont affect on it

[jovial basalt]

I can’t find where it says the ban duration anywhere when trying to join the server or on the website.

I was just going off of what was said a day or two ago in here about association bans being 7 days. Is there a different way to see besides that timer that is supposed to pop up?

[midnight dawn]

Is there anything you guys are willing to do if a player literally holds you hostage in their base, literally allowing you to actually not play the game? Handcuffed, so I can't F1. And they just re-seat you on the couch so it resets the progress bar. I have no choice but to play elsewhere if I want to play.

[runic spade]

i experienced the same situation mate

tbh im not sure if we r able to do somthing with that

[midnight dawn]

Can you not just kill me or something?

[runic spade]

we can't interfere in game directly like that

[midnight dawn]

That's not gameplay. That's toxicity. I literally can't play the game.

Nvm. They finally took the cuffs off for whatever reason, probably in error.. But, I would sincerely hope that you all look into that. Because they already had one person (who rightfully just stayed logged off), and they just brought in another person. Definitely toxic.

multiple hours, btw.

[olive grove]

why do these servers die so fast

[jovial basalt]

Does this mean permanent ban?

[drifting herald]

Well handcuffs are a feature in the game, nothing we can do if you are cuffed, be careful in future and dont put your hands up to randoms

[drifting herald]

Playing with cheater?

[jovial basalt]

Yes playing with cheater, first time offense.

[midnight dawn]

I wasn't. I was downed by full heavy, horse armorer really awesome people. But solid advice.

[drifting herald]

You will just have to wait the temp ban out, this is 7 days and should say the time remaining when you attempt to join the server

[jovial basalt]

Does it say time remaining during or after I have attempted to join the server? I don’t see it anywhere.

Got it, I’ll check again after the 7 days. Thank you.

[north fulcrum]

The server says I have a high risk account and i dont know why, Ive spent alot of money on my account so idk what the problem is

[rapid narwhal]

some kid being digusting in rustoria low pop chat

[hexed nimbus]

Voice or general chat ?

[hexed nimbus]

!appeal

[glass olive]

Hey, @north fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Take screenshot and make a ticket

!report

[glass olive]

Hey, @rapid narwhal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rapid narwhal]

I reported it on the client but its gone in the chat now

i will ss if he does it again

[hexed nimbus]

That goes to FP tickets to admins here

[hexed nimbus]

What server this on and how long ago ?

@drifting herald @hollow cosmos

[plush urchin]

im stuck, can some1 come and help me? relogging wont help ( just killed myself, whatever)

[violet ruin]

Still need help?

[plush urchin]

nah ty ❤️

[violet ruin]

Alright

[barren swallow]

!appeal

[glass olive]

Hey, @barren swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[barren swallow]

bruh

[robust musk]

No no no, you dont ping everyone....

[viral wave]

how to buy the premiun us medium server acces ?

[glass olive]

Hey, @viral wave

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[viral wave]

i did the us medium i have it

but i want the premium

[robust musk]

you have to spend atleast 15 euro's in rust itself

[hexed nimbus]

For premium servers ( a addition added by facepunch ) you need 15$ worth of skins on your account/dlc’s

[viral wave]

how sorry im new to this game , can you tell me how can i buy it the skins ?

[robust musk]

you can either try purchasing it trough steam or use the in game store 😄

[hexed nimbus]

Click store on the mainpage when starting rust

Or market on steam and select rust

[viral wave]

is there a bounde i can buy with a selection of skins ?

[robust musk]

you could try buying one of the profided DLC's as Mike already said, you can find those on the mainpage under tab ''store''

[zenith cypress]

@slow vapor you can check dm? pls

[robust musk]

!report please do not ping the admins :d if you need any help you could post it here if it contains a report or appeal please use any off these buttons underneath :).

[glass olive]

Hey, @zenith cypress

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zenith cypress]

My appeal got banned D

[robust musk]

rejected you mean? if it is rejected it would be the final decision and we could not change anything about it...

[velvet ravine]

any news about more giveaways? the last one is a long time ago?

[zenith cypress]

I was banned because I had an EAC for 3 days. I am an administrator of another EU project and would never play with cheats.

[robust musk]

And you already appealed?

[zenith cypress]

she was rejected before the ban went through

i just need talking with admin bro

[robust musk]

If the appeal got rejected an admin has already taken a look into it and that would be a final decision.

[viral wave]

hi i just bought 30$ dollars in skins same thing wont let me enter the medium premium

[robust musk]

have you restarted the game?

[viral wave]

nope

[robust musk]

try that first and see the magic 😄

[viral wave]

ahah okay thank you

[humble nymph]

why the appeals gets just denied and i dont get any answer

[robust musk]

everything worked out?

[viral wave]

SO WHAT SERVER SHOUL I PLAY IM JUST OLAYING FOR THE FIRST TIME , ANYONW RECOMAND

[robust musk]

for that id recommend going to #general

[humble nymph]

is "High risk account ban" permanent?

[robust musk]

!appeal make a ticket and youll see their decision.

[glass olive]

Hey, @humble nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[humble nymph]

i did and they didnt answer anything just denied it and i have normal steam acc without anything sus

and only one rust account so i dont get it

i hope for some answer that ban bcs i dont understand

[robust musk]

How long ago did you make your ticket?

[humble nymph]

2days

29.11.25 at 9.04 ip

[robust musk]

If its rejected i highly doubt they will give it a second look it doesnt excist...

maybe if your lucky an admin will see this and give you an explanation but as i said earlier i HIGHLY doubt that.

[humble nymph]

alright i hope too for atleast explain this

[broken estuary]

my highriskaccount banned apeal got declined what does it mean what should i do?

[robust musk]

if you read the previous conversation the same counts for you

[broken estuary]

i dont understand like should i get more hours in my account to be able to play again?

[robust musk]

it could mean alot off things, but if it got declined thats the final decision

[broken estuary]

so never unbanned or ?

even in future

[haughty halo]

Im currently in Rustoria.co - 5x No BPs and Idk if this is a big concern but Cargo ship goes through Oil Rig and it pushes you towards the back of the ship. I just thought to let y'all know

[robust musk]

!report please do not ping admins, use the link below to report

[glass olive]

Hey, @misty abyss

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slate talon]

why cnat i go on the map thats winning

says i need an update

[drifting herald]

Cant join the preview server? please try using staging branch

[slate talon]

what is that

[drifting herald]

Its another version of the game, you should have it in your steam library

[slate talon]

stlll says client update required

[wispy dirge]

Send me a dm of the error you’re seeing?

[slate talon]

sent

[normal quarry]

how do i do a ban apeal

my thing says "your are banned from this server (take a break)" and when i try to apeal it doesnt say i have a ban

[olive grove]

it just kickes me from rustoria.co?

main us

[long wren]

!appeal

[glass olive]

Hey, @normal quarry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

ah

[long wren]

if your banned?

[olive grove]

im not tho

[wise path]

bro I cant cancel my subscription.. someone fix this ive been getting charged like ever month and i havent played in months LMAO

i click cancel and it doesnt work then i press dont cancel and it works lmao tf is this

@glass olive

!appeal

[glass olive]

Hey, @wise path

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

You need to fill in the text

[winter jewel]

if i get killed by a cheater and the cheater gets banned can i ask for where is the body?

or nah?

[winter jewel]

??

[raven mist]

Not something we can do on an officizl

[wise path]

i did fill it

[winter jewel]

nvm i found it

[robust musk]

Very easy loot 🙂

[winter jewel]

he ran 2 squares from where he was

idk how i even found it

[bronze tinsel]

server is lag 5000ping what>?

[violet ruin]

Hey, do you see complaints in the ingame chat?

[bronze tinsel]

yes

[bronze tinsel]

Connection Attempt Failed xDD

[distant fractal]

<@&274971100184576010> check 1776

[hot spindle]

Appeal #08fbcf Why was my request rejected? This is discrimination against beginners.

Rustoria has no human rights.

Don't allow me to appeal again! There is no human rights!

[plain fossil]

Today is forced?

[hot spindle]

I don't know. The system flagged my account as high-risk. But when I appealed, it was rejected and they told me to stop appealing.

[distant fractal]

@minor temple

help bro ;((

[minor temple]

It's not something i can help with sorry, you will need to wait for a member of the network support team

[opaque sonnet]

pls check Appeal #912283

[long wren]

appeals take 1-3 bussines days

[tranquil mulch]

Connection attempt failed

Is the server having problems or me?

[earnest quiver]

What server do you have?

[fiery delta]

I was banned for being an associate on the 21st of last month and it still hasn't been lifted.

[tranquil mulch]

eu east

[earnest quiver]

!appeal

[glass olive]

Hey, @fiery delta

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

There's likely a problem with your files. Try verifying the integrity of your Steam files.

[lyric basalt]

Send your steamiD so I can look

[tranquil mulch]

Tried

still doesnt work

[fiery delta]

76561199083504939

[lyric basalt]

Have you made an appeal ?

[fiery delta]

What do you mean by "resource"? @lyric basalt

[open mist]

Good afternoon, tell me what to do. I was banned from the server because of banned:cheating, but I played without cheats. I logged into the server once, left a day later, logged in again, and was banned. My nickname is GTX 1050 Ti

[earnest quiver]

!appeal

[glass olive]

Hey, @open mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @tranquil mulch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lime temple]

!report

[glass olive]

Hey, @lime temple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tranquil mulch]

76561199146773018

made ticket also

[glass olive]

Hey, @runic citrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[twin reef]

admin

Admins have banned me from all servers of your server

I've never played on your servers.

[earnest quiver]

!appeal

[glass olive]

Hey, @twin reef

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[twin reef]

Can I get a link on your website?

[earnest quiver]

https://rustoria.co/support/appeal

[twin reef]

okey

[severe stone]

Hello, I was banned from the rustore server for allegedly cheating, although in fact I will never use software.

кгыещкшф*

rustoria*

[earnest quiver]

!appeal

[glass olive]

Hey, @severe stone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

Напиши аппеляцию. и ожидайте ответа

Аппеляцию рассматривают в течении 1-3 дней. В зависимости от ситуации.

[runic spade]

#looking-for-group pls

[glad crest]

wtf i banned for cheating for no reason

help pls

[oak pier]

hey, i just bought the wipe day vip for EU mondays, and i cant join the preview server, do i need the 30 day vip to check preview maps?

[glad crest]

@earnest quiver

[earnest quiver]

!appeal

[glass olive]

Hey, @glad crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glad crest]

how much i need to wait bot response?

i wanna to play eu mondays

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid gorge]

best server lag =))))))))))

[mortal igloo]

only me stuck at at receiving data?

[toxic shard]

Game bug, need to reconnect

[devout zephyr]

When I try to log in to the server, it writes "cheating", but I can't appeal because the ban wasn't detected, I've been writing about this problem for a long time, but it hasn't been fixed in any way.

[normal orbit]

This is a known fp issue, disconnect reconnecting usually fixes it.

[normal orbit]

I'll forward this to devs , can you share your steam id

[devout zephyr]

76561199197318376

[cold iris]

after spawing and isnta dying to a glitch and getting kicked like 5 times out of server im back in the que

https://steamcommunity.com/profiles/76561198402369944/

can some admin give me grace period

i spawned uder the map 5 times and got kicked everytime i tried to spawn

[leaden lion]

same

[swift mirage]

why

insta die

kicked

76561199685324879

[leaden lion]

there is problem with respawn

[cursive sequoia]

i get insta kicked when i join i died

[solemn mist]

Cmon people, what is a problem on in ur server? Why every time urs server lagging or kicking after that to back to menu?

[sudden flame]

i got banned for cheating for no reason

[untold quiver]

Guys, please tell me who I should contact.
The company has been charging me for VIP status for almost six months now, even though the subscription was canceled and the administration acknowledged it. I've managed to get my money back several times.
But this time, things have reached the point of complete absurdity. Not only was the amount charged double, but I'm not getting any answers to my questions in the ticket. And the last ticket, which contains direct evidence of the administration's previous responses, was closed without any review.
Does anyone know who I should contact, since the ticket system can't help?

[low oyster]

DELETE THAT FUCKING MAP

SPAWNUNG DOWN ON THE MAP AND KICKING

[solemn mist]

Go to court. Rastoria is the worst server.

[balmy cypress]

Hey, I’ve already informed you about this multiple times. Not accepting my answer and demanding a different one doesn’t change the answer.

[sudden flame]

@balmy cypress can u please help me from dms i realy need help normaly i dont do sht like this but

[sudden flame]

i am despirite

[balmy cypress]

You also did not cancel the subscription or you wouldn’t have been charged by PayPal or stripe.

?cancel @untold quiver

[glass olive]

Hey, @untold quiver

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[misty scroll]

Should be fixed, try again in ~15 minutes

[drowsy anchor]

I’ve been stuck on receiving data for 15 mins what do I do

[sudden flame]

i got banned for no reason i got vac banned before but it got canceled bicause it was not right i was not hacking i can proof it

[noble patio]

rewipe eu mondays bro.... my team cant come

[sudden flame]

can u guys please help me?

[misty scroll]

Rust bug, need to relog to fix it

[balmy cypress]

?appeal

[glass olive]

Hey, @sudden flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[buoyant sapphire]

halo

[balmy cypress]

Help yourself by making an appeal

But it won’t be an instant fix

[buoyant sapphire]

who admin here

[sudden flame]

yea but i cant send screenshots about proofs

[balmy cypress]

You can

[misty scroll]

You can

[balmy cypress]

You can

[misty scroll]

You can

[balmy cypress]

You can

[sudden flame]

where axeactly?

[sudden flame]

i want 2m in your life in vc nothing more please

i love playing rustoria i got falsely banned

[balmy cypress]

Send your steamid

I can’t bc

[patent crow]

Yes What do u need help with?

[balmy cypress]

VC*

[sudden flame]

https://steamcommunity.com/profiles/76561199054650084/

[balmy cypress]

Sec

[sudden flame]

i sec let me send u proof

its turkish but it saying your rust vac ban removed

[balmy cypress]

Don’t worry

I see it was a temp ban

[sudden flame]

but rust himself said u got false banned

[balmy cypress]

You can connect again in 5-10 minutes

[sudden flame]

thank you realy u save my day

[desert bear]

i bought vip

[sudden flame]

i can join now right? i will buy vip

[desert bear]

and still got queue

[sudden flame]

close open rust

[desert bear]

i did

[sudden flame]

try again

[balmy cypress]

If you consider 5-10 minutes as right now then yes my friend

[sudden flame]

u are best my man like i said thank you you saved my day

can u help me about my other account?

its same sht again done nothing i think its bcs ip

or something like that

[full fossil]

how do i link my account

[desert bear]

Bro vip doesnt work

When i go on the website it says in stock

[glass olive]

Hey, @full fossil

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[desert bear]

Any help?

???

Yo vip not working

What should i do

[vivid ferry]

Just bought VIP and its not working

just restarted my game what do i do

[earnest quiver]

Wait, I have passed on the information.

[earnest quiver]

Submit a ticket on the Payment Support Discord channel

[earnest quiver]

Submit a ticket on the Payment Support Discord channel

[desert bear]

I already did

[earnest quiver]

You need to wait a little, I have already passed on the information to the administration that is handling this.

[solid tartan]

how do i report a cheatar

[patent crow]

!report

[glass olive]

Hey, @solid tartan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fading charm]

If i get disconnected every time i join a toria server. And it says ''Cheating'' under details. But i haven't cheated a day in my life what do i do?

[earnest quiver]

!appeal

[glass olive]

Hey, @fading charm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vague mural]

I made a ticket for a unban and the admin said
"early release for the wipe"
and it says Approved, but im still banned and my unban didnt get decreased (Duration)
what does this mean

[quaint thistle]

@toxic shard helllo im back, can an admin unsuspend my ticket? my game suspension is lifted and i was asked to prove by joining any rust official server but for me to be able to communicate in tickets i need it to be unsuspended

@echo venture sorry for ping but uh

im doing what the ticket asked to prove that im no longer banned by eac and that the temp ban was lifted, ive joint an official server to show that and am now waiting for a response

Appeal #db97e8
'join any official server and show us you got unban and we will unban you and your mate if appealed'
as we speak im in rustymoose :D, the game suspension was lifted 1h ago

[raven mist]

Was it handled?

[glossy gate]

!report

[glass olive]

Hey, @glossy gate

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

We dont have a trio server

[quaint thistle]

sorry what

[raven mist]

Your appeal? 😄

[quaint thistle]

the unban? nop ticekt is suspended till today dec1 and i couldnt communicate there

[raven mist]

Send me your steamid

[quaint thistle]

but ive done what they have asked of me
steam id karinepidhovlla

if u want the numbers uhm

https://steamcommunity.com/id/karinepidhovlla/

[raven mist]

Checking

[quaint thistle]

yea no issues check the bm too as im right now in moose as requested so i could join an official to prove

[raven mist]

Should be unbanned no @quaint thistle

now*

[knotty token]

hello

[quaint thistle]

do i join n check

[raven mist]

u can

[knotty token]

i need support

[quaint thistle]

alr 1s

[raven mist]

Whatsup?

[knotty token]

I was banned by mistake, and I want to ask you to unban me because I'm playing fairly.

[quaint thistle]

@quaint thistle and how do i get my mates unbanned from the 7d assoc

[raven mist]

!appeal

[glass olive]

Hey, @knotty token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quaint thistle]

it was all cause of my false ban and what happens to the 3 d vip which was lost ;c @raven mist

[raven mist]

The ban was issued by EAC

Not sure what you expect us to do

😄

[knotty token]

i'm create ticket appelal, but No one checks

[quaint thistle]

yeah true but it was taken back? uhmm can u atleast unban the teammates who were assoc banned?

[raven mist]

Appeals take 1-3 business days

your teammates were unbanned

[raven mist]

Fight it out with EAC i guess

Be happy you're unbanned

[quaint thistle]

be happy im unbanned for what, never cheated so that ban wasnt even right?

[glossy gate]

yoo , how many time to solve a cheater ticked ?

[raven mist]

Again, you wee

[quaint thistle]

is it for me you mentioned ?

[raven mist]

were temp banned by EAC

[quaint thistle]

yea true but theres nothing to be happy about lol as the outcome was as expected

[knotty token]

they playing with cheats or what?

[raven mist]

[raven mist]

Was not talking to you sir

[knotty token]

ok

[quaint thistle]

alr my teammates are unbanned ye?

[raven mist]

Yes

[quaint thistle]

ty

[quaint thistle]

teammates still banned xd

[raven mist]

give it 10 minutzs

Without spamconnecting

[grave quail]

wtf

[glossy gate]

oo , how many time to solve a cheater ticket ?

yo*

[grave quail]

this is also cringe btw

[raven mist]

?

[grave quail]

why he even upgrage ban

[lean pond]

Hello , i have the same problem as @grave quail , my mate that was false banned for cheating got unbanned but i still am banned and the thing is on ur site its telling me im not any help?

[raven mist]

Because you've been banned earlier for pwh?

[grave quail]

u have autosystem for it, why it didnt work

[raven mist]

^

Read please 🙂

[grave quail]

yea but still

[lean pond]

Same thing for me?

[grave quail]

i got banned 1 year ago a lot in 6 month and they didnt upgrade my ban to 14d

[raven mist]

Yes

[heady wyvern]

Did I also get unbanned?

[raven mist]

So be careful - eventually it'll be perm

All teammates, yes

[grave quail]

bruh

[raven mist]

but dont spamconnect

give it 10-15 mins

[raven mist]

Cant expect always to be banned for 7 days

[grave quail]

so 2 more bans and it will be perm

[raven mist]

basically a slap on the wrist

[raven mist]

You? Probably one or 2 more and perm yes

[grave quail]

and it cant clear by time?

[raven mist]

No

why are you even asking, like you're planning to play with cheaters again?

[grave quail]

because i got 2 bans from alliance

[tiny flame]

when u change teams non stop dumb bans like that happen

[grave quail]

i joined for 1h and got banned

thats why

in 15 month 3 bans + this ban from eac

[lean pond]

I need to ask u 2 things
1.Do you think the ban sistem is fully fair ( 1 time i got banned after 1 min of beeing in team with my neighbor who asked me if i wanna get in ui
2. At how many bans is it perma

@raven mistSorry for tag but im in a hurry

[grave quail]

2 i think 5

[raven mist]

Surely its fair - You pick yourself whom you team with so you're responsible of who you play with.

2. • dont find out 😄

[grave quail]

LOL

[grave quail]

u cant be sure about your teammates

[raven mist]

Hence why your first ban is 7D

[lean pond]

Mike is right u never know , some ppl hide it very well

[raven mist]

if we see a trend of you playing with cheaters, something is wrong

[lean pond]

Thx i ll try XDD

[raven mist]

once sure - second, hmm - 3rd yeah well

[grave quail]

do u have history of bans? like for what reason my teammate got ban

[raven mist]

If you're banned for playing with a cheater - most likely cheating? 😄

[grave quail]

ban 170d ago on another acc

so he was not cheating on that time

[raven mist]

What?

[grave quail]

teammate got banned 170 days ago

and thats why we got banned 1 time

[raven mist]

Im not sure what you're referring to

[grave quail]

• You have a gameban on another account within the last 180 days

this rule

[raven mist]

You get banned for playing with a cheater | cheater is keyword here - since he was actively cheating

Not because he was gamebanned

[grave quail]

i got same reason when he got banned for this

[raven mist]

You're completly mixing stuff up

[grave quail]

just check ban history

im pretty sure reason was playing with cheater

[raven mist]

Yes.. Correct, and your point is?

This rule:
You have a gameban on another account within the last 180 days

[lapis patio]

it says im cheating when i try yo join rtg ukn but there is not any bans on me?

[raven mist]

Is regarding you having an alt with a gameban

[lapis patio]

can i get help from a admin

[grave quail]

so i didnt play with the person who was cheating at that time

[lapis patio]

ok

[raven mist]

You're completely mixing up stuf

you were playing with said person

and said person was actively cheating at said time

[royal gorge]

it says my account is high risk i just got a pc and came from console how to fix?

[grave quail]

im talking not about this sit

[raven mist]

Im not sure what you're trying to prove here

[grave quail]

im just asking, doesnt really count for playing with cheater when we got banned because 1 guy had ban 170 ago

[raven mist]

He was banned because he was cheating

not because he was ban evading

[royal gorge]

can i please get some help fom admins please

[raven mist]

!appeal

[glass olive]

Hey, @royal gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave quail]

again, im talking about ban that was taken 15m ago

[raven mist]

!appeal

[glass olive]

Hey, @lapis patio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave quail]

month

[lapis patio]

it wont let me log in with my alt

[raven mist]

!steamid

[glass olive]

Hey, @lapis patio

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lapis patio]

dosent work when i click log in it loggs in m y main

i cant type anything

[raven mist]

Can just post your main

[lapis patio]

my main dosent have any bans and my alt should not have any ethier

[raven mist]

Im asking to post your main so i can take a look 😄

[lapis patio]

ok sorry

76561198282337990

[grave quail]

still banned, waited for 20m

[raven mist]

Checking

[lapis patio]

ok thanks

[raven mist]

Hmm you should be able to join again

[lapis patio]

yea i can play rustoria server just not rtg ukn says im cheating when im not

[grave quail]

SteamID 76561198879516381

[raven mist]

You are unbanned, not much more we can do - other then wait for it to sync the unban

[grave quail]

thanks

[raven mist]

Can you try now?

[lapis patio]

doesnt work

still says im cheating

[raven mist]

What server are u joining

[lapis patio]

rustoria rtg ukn eu

i sent u a pic

[royal gorge]

how long is the appeal time average

and how do i rrecive an update on the appeal

[grave quail]

u sure i dont have ban?

[raven mist]

I am very sure

[grave quail]

can u just check it

[raven mist]

Expired 37 minutes ago

[grave quail]

bruh

still cant join

[grave quail]

btw, your devs fixed rust+ problem?

[lean pond]

@raven mist Idk where I should ask about it . Since it was a false ban any chance i get my vip back ? i didn t get to use it

[raven mist]

Can always ask in #payment-support - as it was due to your mates EAC's ban

[grave quail]

this one

[raven mist]

Rust + problems was mostly due to FP

[grave quail]

FP?

[raven mist]

Facepunch

[grave quail]

kk

[raven mist]

regarding your ban - give it 15-20 minutes without joining and try again

[royal gorge]

@verbal stag what are the appeal bans time should i just go to bed orr can i wait

[raven mist]

doesnt help if u "spamconnect"

[raven mist]

1-3 business days

[royal gorge]

ah crrud

can you look at it please its pretty straight forward

[buoyant sapphire]

someone know the limit of player in the team EU East Long

[hexed nimbus]

No limit for teamsize just a ui limit

[buoyant sapphire]

so we can add only 12 and the rest to another ui ?

[royal gorge]

is there no fast process for high risk accounts

[earnest quiver]

!appeal

[glass olive]

Hey, @royal gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest quiver]

The standard response time is 1-3 business days

[royal gorge]

i appeal but a mod said 1 3 days

[earnest quiver]

Yes

[royal gorge]

dam thats rough its my first time playing on a proper server and i get banned tough

[toxic shard]

there is a fast process : make an appeal, provide all your previous accounts

[royal gorge]

i dont have any otherr accounts

[toxic shard]

don't waste time on an appeal then

[royal gorge]

so im banned?

[violet ruin]

yes

[royal gorge]

bro what i just bought the game

[astral siren]

Then he can’t play

Are you bricked

[royal gorge]

bro what dont listen to this guy

[toxic shard]

that seems pretty obvious

[royal gorge]

can someone please just manually check my stuff or something fully fresh pc

[grave quail]

still...

[toxic shard]

you don't deserve the right to write here

[grave quail]

LOL

[royal gorge]

can someone please just manually check my stuff or something fully fresh pc

[toxic shard]

we don't do that

[royal gorge]

whats the work around i have a base i just built

[grave quail]

can u check why i still cant join?

[grave quail]

SteamID 76561198879516381

[toxic shard]

refers to my first message

[toxic shard]

it's just a question of time

[royal gorge]

what was the first message again sorry

[toxic shard]

appeal with previous accounts

[royal gorge]

the problem is this is my first time playing pc and the game

[buoyant sapphire]

cheater drserve more than bann

[glass olive]

Hey, @buoyant sapphire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[royal gorge]

yo can look at my steam account only own rust

[toxic shard]

that's irrelevant

[royal gorge]

so whats the chance of being unbanned

[toxic shard]

0 if you don't provide your previous accounts

[royal gorge]

because it is false surely its not this easy to get false banned

[royal gorge]

great

i have like 5 carrer kills

[astral siren]

Full dma running main rn!

[toxic shard]

make a ticket

[grizzled nova]

yo can my banning mod like please relook at my appeal and tell me why it was dnied for the high risk

[toxic shard]

also leaving rejoining won't avoid hte mute

[toxic shard]

did you provided any previous account in the appeal ?

[royal gorge]

do i provide steam accounts?

[grizzled nova]

well this is legit my first steam account bruh

[toxic shard]

good one

[royal gorge]

youre cooked im in the same boat just go banned and have no other accounts

[grizzled nova]

it just says high risk what this mean

[royal gorge]

they said 0 percent chance

[violet ruin]

google it

[toxic shard]

if you don't provide previous account there is no chance of unban

[royal gorge]

is there any context behind this

[toxic shard]

yes, but it's not something we disclose to the players

[royal gorge]

alrright where can i get this infomation

[grizzled nova]

why tho is there any reason

[toxic shard]

^

[royal gorge]

when it says provide any other accounts

does it mean steam account

[toxic shard]

it means your previous rust accounts

[royal gorge]

what is a rust account aint that just steam account?

[unborn niche]

when wipe??

[toxic shard]

also bad idea to join rustoria, you will get your self and your 2 teamates banned again

[vague mural]

Any admins?

nvm been resolbed, ty

[royal gorge]

so for people like me we just have to firm the ban @toxic shard

[buoyant sapphire]

EU East Long what time the wipe

according to time in which country

[modest geyser]

any admin's

there's cheaters on rustoria EU Long

[finite seal]

Where can I report

[modest geyser]

idk if u find it tell me please

[hearty surge]

!report

[glass olive]

Hey, @finite seal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty surge]

#server-info for wipe times

[stuck bluff]

My appeal was approved, but I still have a ban

[lyric basalt]

!steamid

[glass olive]

Hey, @stuck bluff

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stuck bluff]

76561199440761163

[burnt lagoon]

So we just had a weird encounter where a loot crate spawned on my friends feet and it was full of a row of God Clones of Red Berry Bushes. Is that normal?

[wanton stump]

No

[weary trench]

!appeal

[glass olive]

Hey, @weary trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weary trench]

bro i got banned with a cheater and i was in his ui for 1 hour then i found out he was cheating and left

please let me play monday 😭 😭 😭 😭

[long wren]

!appeal

[glass olive]

Hey, @weary trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weary trench]

can i get insta unban

liek im notr tryna wait 3 days

[long wren]

please submit an appeal

You just have to wait for the response to your appeal.

[weary trench]

how long is that gonna take

[long wren]

appeals take 1-3 bussines days

[weary trench]

bro like

can i pay for something faster i got banned for lfging

[long wren]

[random spoke]

i open ticket

[toxic shard]

don't publish information in a public chat, that's why we have the ticket

[crisp salmon]

where can i make a ticket?

[buoyant sapphire]

marc

EU East Long what time the wipe
according to time in which country

[minor temple]

It will be 7pm GMT on Thursday (UK Time)

[normal orbit]

!ticket

[glass olive]

Hey, @crisp salmon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[versed turret]

is there a single admin on mondays...no way an m249 guy is solo roaming blowing up clans scrappys

[manic shard]

i got clips

of the cheater

[versed turret]

no point admins wont do anything

submit ticket on the website ig

[buoyant sapphire]

you sure idont want to miss it 😂

[minor temple]

!force

[glass olive]

Hey, @buoyant sapphire

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1764874800:F> (your local time) is the time of the next force wipe and it will happen <t:1764874800:R>.

[minor temple]

The time stamp should be above in your local time @buoyant sapphire

[oblique schooner]

what is high risk account

[buoyant sapphire]

thanks alot

[north crest]

involving or exposed to a high level of danger.

[modern locust]

hi i got banned for high risk account can someone go look at my ticket my name is "how about no!!"
you guys stopped responding and i really am trying to be able to play again, thanks

[austere condor]

theres a cheater on main

[whole hollow]

!report

[glass olive]

Hey, @austere condor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[whole hollow]

all tickets are reviewed as soon as possible it takes time because there are many other tickets.

[finite gust]

Why can't I post a question in a ticket?

[zenith cypress]

you can check dm pls?

[modern locust]

okay i understand. i was just curious why they stopped responding. if you get the chance, take a look at my appeal please ❤️

[oblique schooner]

what does that even mean

[modern locust]

i got it too

im like new to rust and got banned today for it and i already know admins arent gonna believe im new 😭

[whole hollow]

i do not review the tickets but your ticket will be reviewed eventually just as others

[modern locust]

okay, thanks

[oblique schooner]

im pretty sure cuz 0 hour acc

[modern locust]

the acc wasnt 0 hours

its like a 35 hour account but my brother gave it to me to use so i didnt have to buy rust full price

its a shame my first experience with rust, i just get banned

[oblique schooner]

yeah idk i was on all day for the last 3 days on main i get on monday wipe and i get this

[modern locust]

exactly, ive been on toria eu east long since almost 2 weeks ago and im banned all of the sudden

maybe they did like a ban wave? for new accounts?

[oblique schooner]

idk bro

i just got my pc to i came from comsole

[austere condor]

PLEASE CHECK MY TICKET HIS NAME IS PWON

[sturdy epoch]

player named pown cheating on us main

[whole hollow]

it takes time your ticket will be reviewed as soon as possible

[austere condor]

please try to prioritize it!!

[leaden kelp]

So I went to the site rustoria.co/rewards and there is a LEGEND privilege and I want to take it, but on the NO BPS EU server. What does it give on a regular vanilla server, for example, Rustoria eu Long?

[glass olive]

Rustoria has a unique loyalty system to increase our players' activity within our community. As you may know, we have an in-game command that everyone has access to which is /shop. You can purchase almost anything here with shop points. You will earn x amount of shop points for every hour you play. You can also earn extra shop points by following our social media accounts at https://rustoria.co/link. Thank you for playing on Rustoria.

[toxic shard]

Nothing. it's for modded only

[finite gust]

@toxic shard Why can't I post a question in a ticket?

[toxic shard]

you can

stop posting about report in public chats ...

[austere condor]

sorry masta!

[finite gust]

Woah, slow down

[austere condor]

THANK YOU

[finite gust]

@toxic shard i see "Woah, slow down"

[toxic shard]

either you are spamming ticket or posting a file way too big

[finite gust]

16 day old last ticket

[toxic shard]

if it's an appeal there is no point opening a ticket

[finite gust]

I wanted to ask a question

[toxic shard]

your ban is permanent, you can't connect on a new account as you as a person is banned, no we don't share additionnal information about your ban

that should cover any question

[finite gust]

Because I was banned, I turned on the recording of the last moments

[toxic shard]

that's irrelevant

[finite gust]

Because I was banned?

[toxic shard]

we won't reappeal your ban

[fading charm]

Does toria have a 5 minute buffer if i disconnect?

[north crest]

2 mins

[fiery delta]

Does this mean I'll be permanently banned?

[runic spade]

was your appeal denied or approved

[lime fable]

How do I know if im unbanned

[long wren]

If the appeal is approved

or try connect server

[lime fable]

how long dose it take

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lime fable]

aight

[runic spade]

tbh i dont rly speek this language, but as what i see, i can tell that ur ban decision is still relevant

[fiery delta]

pato doss
• 9:24 AM •
Initial Message
I was banned for association. I asked on your Discord server how many days it would last, and they said it would last 7 days. I was banned on the 21st of last month. I was playing with 2 friends and 1 random person I met on Junin's server who records videos of Rust, and he was cheating. I don't know if my other 2 friends got their bans lifted, but mine didn't. Could you inform me how many days it can last or if I won't be unbanned?

Rustoria Administration
• 1:57 PM •
Administrator
Hello, unfortunately we decided to deny your appeal. Your suspension will be maintained.

[wispy dirge]

If you try to connect does it have a timer?

[zenith cypress]

@minor temple check dm pls ♥️

[kind robin]

how can i report someone

[royal gorge]

if this is your first time playing pc rust and it says your account is high risk what to do

[slate plaza]

anyone able to help never really played the server tried to join and it says details cheating disconnected retry any advise im confused?

[jagged birch]

!report

[glass olive]

Hey, @jagged birch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[spark finch]

can u look my
Ticket #0383a8

they are killing all game the people

[static scarab]

It takes time your ticket will be reviewed as soon as possible

[spark finch]

i think is soo visible to check him they are destroying everyone here and they know when u have stuff or not .d

[static scarab]

I understand your frustration. Your ticket will be reviewed as soon as possible, and the team will get back to you shortly.

[frozen socket]

Why cant i cancel my subscription on your website or paypal?

I want to cancel my VIP can i get help with that please

[cinder zealot]

https://discord.com/channels/274965952116817920/883058174570135572

[vivid saddle]

can i get some help from a admin

[patent crow]

Yes, what do you need help with?

[vivid saddle]

how do i get out of a false ban i have 3k hours on console and i just got a pc

my account is banned i think i can’t load in

[patent crow]

!appeal

[glass olive]

Hey, @vivid saddle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid saddle]

high risk account it says

[patent crow]

Yes, make an appeal

[vivid saddle]

yea i did but another admin said it was a 0 percent chance

i was just wondering why is there no way to tell between a false ban and a cheater?

[patent crow]

If it was denied and you can’t make another appeal, then it’s a permanent ban. We can’t do anything.

[vivid saddle]

it’s still there

[patent crow]

u can appeal

?

[vivid saddle]

yea i appealed i think it’s awaiting review

but it told me to provide a previous account but i don’t have any

[patent crow]

Yes, so please wait patiently. It may take some time the standard response time is 1–3 business days

[vivid saddle]

thanks for the clarity other admin was just shoving the fact i’m not getting in the server anymore in my face

[patent crow]

Like I said, if your appeal gets denied, there’s no hope you won’t be unbanned

[ivory portal]

wheres the ticket shit

[vivid saddle]

alg should be a unban

[glass olive]

Hey, @ivory portal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw lantern]

!appeal

[glass olive]

Hey, @raw lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy rapids]

does anyone had a map mark issue? i cant delete the yellow one and cant change the pattern of the mark

[fiery delta]

There's no timer, but I have a friend who got banned where the timer didn't appear and it wasn't permanent.

only appears playing with cheater

[lofty quiver]

Do you all protect streamers from stream sniping? Considering that streamers allow viewers who are not playing on their team to carry full BACKPACKS of loot.

[raven mist]

Rustoria.co/rules

Also not sure what you mean or referring to

[lofty quiver]

Protecting stream snipers and detecting them is extremely complicated, and the funny thing is the double standards of some streamers, who complain and threaten to report them, but when viewers go and give them a bag with 12K of sulfur, everything is perfect for them. That's the double standard I'm referring to.

[raven mist]

Not sure what you want us to do , if you are going to streamsnipe a streamer partenered with rustoria you’ll have the chance of being temporarily removed

Surely its complicated, so we are also not blindly going to ban/kick someone

Always going to do our own checks

!report

[glass olive]

Hey, @loud smelt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[loud smelt]

@raven mist its really bad i make a ticket

[raven mist]

Im not at home atm, an admin will take z look

[loud smelt]

Appreciate it

[raven mist]

Taken care of btw

[loud smelt]

thx

can you lmk where the body is??

has alot of our shit

@raven mist

[thorny dune]

As an official we aren't able to interfere on any kind of level and that would include sharing this kind of information unfortunately

[loud smelt]

rust gonna fine you?

[fickle nebula]

How do I re-request a unban?