support

[royal coyote]

At the beginning, it seems to have been approved

[violet ruin]

could you elaborate what you mean by in the second file

[violet ruin]

will forward

[sinful oasis]

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

that's what he writes to me

[violet ruin]

will forward

[sinful oasis]

I was banned yesterday

[hearty fulcrum]

!steamid

[glass olive]

Hey, @sinful oasis

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gusty radish]

Admin?

https://steamcommunity.com/profiles/76561198834294341/

check this person, your anti-cheat doesn't let my person on the server

[sinful oasis]

76561199872251492

[signal minnow]

lily hello, can u check dms please

[gleaming leaf]

hi, my ping went up to 200 (from 70) and is now unplayable.. ping in discord ios still 70 so idk..

and it now (after 10m) just went back to 70

xD

[gusty radish]

Admin?
https://steamcommunity.com/profiles/76561198834294341/
check this person, your anti-cheat doesn't let my person on the server

[glass olive]

Hey, @gusty radish

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

banned?

[gusty radish]

@long wrenhe doesn't have a block in the incentive

@long wrenCheck it out

[long wren]

did you make ticket?

[gusty radish]

@long wrenThat's it, it's working, it's broken

he got a call in the ticket

[long wren]

oh nice

[fierce trench]

Hey

There is a guy thats full cheating on rustoria us 2 x vanilla mondays 76561198781741835 is his steam id 65 hours on the game xd

[hollow cosmos]

?report

[glass olive]

Hey, @fierce trench

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Wrong community

You're playing Rusticated

[fierce trench]

Sry

[flat dome]

hello

what is high risk account

[fierce trench]

Like a low hour acc or an acc with a game ban from a difrent game

[flat dome]

i have new acc

[lyric basalt]

Make an appeal

[glass olive]

Hey, @flat dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Make an Appeal

[tidal sentinel]

https://tenor.com/view/come-look-at-this-come-look-at-this-meme-run-run-away-laughing-at-phone-gif-24193569

[sonic spruce]

i need support

i was banned and i dont know why

3 of my friend was banned too and doesnt know why

2 srry

[buoyant trellis]

base is decaying may want to put upkeep in

[signal minnow]

keep @ me

[runic spade]

ban reason should be seen when you trying to connect the server

if you think that this ban was given to you wrongly, submit an appeal

[runic spade]

!appeal

[glass olive]

Hey, @sonic spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stoic prism]

i made an unban appeal and it got approved but im still banned

[long wren]

can you post full ss?

[long wren]

!steamid

[glass olive]

Hey, @stoic prism

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stoic prism]

76561199811214019

[long wren]

what your banned resaon 2 years ago

[stoic prism]

eac

[long wren]

forwarded to admin

please wait for the admin's response.

[stoic prism]

okay

[finite folio]

Uhm

Is there a way to get unmuted if its your first time offense?

I was literally just correcting someone and got muted like I wasn't being toxic

[long wren]

!appeal

[glass olive]

Hey, @finite folio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite folio]

Oh, just submitted the form thanks, but if it takes 1-3 days I only got muted for 6 hours so lol

[eager plaza]

My appeal was denied, the issue was idk how long ago. Is there any chance of getting unbanned from rustoria servers. its a real big mix up that is hard to explain how im banned, so idk

i didnt mean to hit reply to that btw it looks like im him

[runic spade]

The only way was via appeal

[eager plaza]

They said it was denied, but im not sure for the ban

well i guess i can associate the reason but i dont understand how it falls onto me

[runic spade]

Admin might leave some message under the appeal, as the reasons why it denied

[eager plaza]

Simply "we decieded to deny appeal, ban will remain" ish. But no reason, I just want a simple explanation because I dont want to get banned for no reason on my pc when i just got it

[steady spoke]

https://steamcommunity.com/profiles/76561198998708869/ Can any admins look at why im banned it doesnt give a reason when i load the game just wondering if you could help

it only says game banned

[long wren]

rust gamebanned?

[pearl tiger]

i just got ban

tried loading in the server and it kicks me and says cheating

[drifting herald]

Please submit an appeal at https://rustoria.co/support/appeal

[pearl tiger]

i did

how long does it take looks like lots of people got ban and brought it up in this chat

recently

[drifting herald]

A response to an appeal can take up to 3 days to reveive, but you may recieve one much sooner

[pearl tiger]

any way i can expadite it?

why was i ban it never said during the appeal

[cold maple]

can i get help opf a mod please

where do i make a ticket

[wispy dirge]

?report

[glass olive]

Hey, @cold maple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vernal shell]

is your vendy broken, i have t2 and 20 scrap at outpost but it wont let me send it to my base

nvm you hav eto repair it

[keen fern]

Yo admin/mod can u check my h on Eu main I would like to get my role

[hasty dragon]

Hello, server administrator, I did not use any cheats. Why was I being scammed? Did I get banned from VPN? I can play on servers other than. co and. com. I submitted an appeal a few years ago, but now I cannot appeal again. Can someone help me handle this? I love playing RUST very much. Thank you

[wispy dirge]

?steamid

[glass olive]

Hey, @hasty dragon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hasty dragon]

76561198870984170

[wispy dirge]

You will remain banned, you will need to find another community to go play on.

[hasty dragon]

Oh my god, it's really sad

Can I play on the. co server again after continuing to play on another server for 500 hours

[cinder brook]

Where do I report a cheater?

/report

[glass olive]

Hey, @cinder brook

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hasty dragon]

Hey administrator brother, can I only go to other communities to play? Is there no other way🥹

[cinder brook]

can I get someone to look at my ticket please Ticket #9c217a

[livid vector]

can a mod message me on discord when possible i want this under the table

[wispy dirge]

No.

[wispy dirge]

What's up

[raw swan]

<@&274971100184576010> #d05a8f can u guys check this appeal this is f insane that i get denied, for joining a team that theres a guy cheating that i don,t know off, u guys ban ban me because a f team move next to me and started to cheat, they inv me to the team so we don,t kill each other and im the one getting ban? how does this make sense? check my steam acc u guys know i didn't have to do anything with this bullshit, this is how u deal withus that spend ur fucking money on ur server, no reason at all just denied just like that, i bet u guys din,t even investigate first, just banning for not reason, check my profile and u will see that i dont have anything to do with does guys, i just simple join their team and din't nk they were cheating!

<@&274971100184576010>

[cinder zealot]

Hi @raw swan, I understand it's incredibly frustrating to have your appeal denied. But unfortunately, decisions are final.
P.S. Please do not spam @ admins.

[silk spindle]

Hi admin! I keep getting kicked from the server with this message:
“Connection Attempt Failed – Disconnected.”
After that, I can’t rejoin — it just gives the same error again.

[cinder zealot]

Try quitting Rust, verifying your game files and reconnecting

[raw swan]

first time i get ban and for the dumbest reason! but its all good, rustoria is not the only server!!

[cinder zealot]

You'll be welcome back on our servers once your ban expires 🙂

[raw swan]

wym they expired?

[silk spindle]

Yes, I’ve already done that and it works, but after about 30 minutes it kicks me again.
The server freezes for a few seconds before it happens — my friends also get the freeze, but only I get kicked.

[raw swan]

how long those this ban last? is not perma ban?

[weary sonnet]

next time dont join a randoms team

[raw swan]

yea, i learn my lesson i guess

[wispy dirge]

It's a hard lesson to learn.

a week will fly bu

[snow hollow]

duo chiting us mondays

[drifting herald]

Please make a report at https://rustoria.co/support/report

[sinful oasis]

Please look at my ticket Ticket #71c3d6

[sinful oasis]

.Please look at my ticket Ticket #71c3d6

[tribal zenith]

Any admin online i need help with my problem

Everytime i join the 10x server i got kicked reason cheating and i did nothing

[drifting herald]

Please submit an apppeal at https://rustoria.co/support/appeal

[tribal zenith]

Appeal for smth i didnt do

[pine imp]

how can I play with a vpn I'm on my schools internet and I need a vpn to play?

[shadow matrix]

HOW I REPORT A CHEATER

[drifting herald]

You can make a report at https://rustoria.co/support/report

[long wren]

@cinder turtle what do you need help?

[cinder turtle]

i had gotten banned

for playing with somebody i found when i was roaming\

he was cheating i didnt even know

now im banned

could u please help me out

[long wren]

!appeal

[glass olive]

Hey, @cinder turtle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dark shore]

!appeal

[glass olive]

Hey, @dark shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[primal python]

please look at my appeal

js trying to get my base up

[long wren]

typically a response to an appeal will take 1-3 days.

[primal python]

damn fr?

[long wren]

and only banning admin can reply to appeal

[primal python]

do you thinkg ima get appeal if i was only in a tema ui with them. bc i wasnt even in the smae base i was just a solo

[viral yoke]

<@&274971100184576010> Please ban Ghost on EU Mondays guy is hard cheating

Trippling 5 of us instantly

Spectate him at least bro the guy is hard asf cheating

[long wren]

make a ticket

and dont tag admin

[viral yoke]

We are but bro the guy is literally flying

@long wren I will but bro pls

The guy is literally trippling us we can't leave base

At least watch the guy

[long wren]

please be patient and wait.

[brave lance]

taken care of - next time make a ticket though 🙂

[long wren]

You joined the group to avoid being killed by them.

[primal python]

yeah but how am i meant to know they are cheating

[viral yoke]

Yeah ik but I just needed that guy banned he was literally taking every kit from us

[long wren]

we don't care whether you knew or not

[primal python]

bro so bc i was in a team ui im perma banned?

[long wren]

We have very strict rules regarding pwc bans.

[long wren]

You just have to wait for the response to your appeal.

[primal python]

yea ig

[primal python]

is there a way ti see who banned me?

[long wren]

[fair geyser]

@long wren Hi, it says the account is high risk, but I have 5200h on it. How do I log in to the server?

76561199042654982

[long wren]

!appeal

[glass olive]

Hey, @fair geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fair geyser]

!appel

!appeal

[glass olive]

Hey, @fair geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fair geyser]

@long wren What is the minimum number of hours on an account to play on your server?

[long wren]

0 hour

[fair geyser]

rustoria.co/support/appeal doesn't load

[fair geyser]

Why does it say "high risk account" then?

[long wren]

Your account is at high risk

[fair geyser]

What could this mean?

I have no bans or EAK

[long wren]

please wait for a response to your appeal. 👍

[long wren]

and read

again

[fair geyser]

Bro, check your PM, the site isn't loading.

[long wren]

please submit an appeal somehow. The website is working.

[fair geyser]

Thanks for your help WW

👶

[pallid ocean]

Why didn't play with cheater get approved after appeal? I don't understand. We didn't cheat.

[long wren]

have you submitted an appeal?

[pallid ocean]

Yes, the appeal has been rejected. There is no reason, just say that I don't agree with the appeal request.

[stark fjord]

Ticket #a32a28 please ive been waiting 2 hours his account is literally 3 days old

[pallid ocean]

My teammates and I really respect this server. We respect everyone, but we have been treated so unfairly.

[long wren]

what your banned reason?

[pallid ocean]

Play with cheater

[long wren]

7 day ban period?

[pallid ocean]

Because I haven't entered the game again, I'm not sure.

[pallid ocean]

It was confirmed online just now. Only play with cheater is displayed, and the date is not displayed.

[long wren]

oh

i think your permanent banned

[pallid ocean]

But we didn't cheat. We were really wronged. I need the management to explain. We respect the server rules and everyone. We are deeply disappointed with this unfair treatment. It's really unfair that people who don't understand cheating don't ban us.

[long wren]

If the appeal was denied, then that is the final decision.

[worldly flicker]

can yall come on rustoria monday and ban this cheater

like hard cheating

[pallid ocean]

If judging from the server rules, we don't cheat, and the management can't give a standard, then such a ban is an abuse of the rules. It's really ridiculous to be banned by the server without EAC and VAC ban.

[long wren]

!report

[glass olive]

Hey, @worldly flicker

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

We don't ban players for no reason.

and don't share any evidence or reason

have a nice day

[worldly flicker]

Crazy do u think the kid i reported if hes like full blantant would get banned tn?

[long wren]

If he gets caught using cheats

[radiant horizon]

#b7fed2

[bronze geode]

!report

[glass olive]

Hey, @bronze geode

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

tickets are reviewed in the order they come in - as for appeals the standard response time is 1-3 business days

[supple hedge]

plis check #4bb47b

#4bb47b

I and my teammates were banned because I accidentally invited our neighbor to the team without knowing he was using cheats. I'm asking for an unban. Appeal #4bb47b

If possible, please hurry up, my house is rotting.

admin

[runic spade]

!appealru

[glass olive]

Привет, @supple hedge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[supple hedge]

!appealru

[glass olive]

Привет, @supple hedge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[clear echo]

not to be annoying but can a mod please check my ticket? it's been over a day... i know you guys are busy and the tickets are seen in order but this is taking a lot longer than expected, thanks

Appeal #f976df

[clear echo]

please can you check the ticket Appeal #f976df

[keen fern]

Yo admin/mod can u check my hours on Eu main I would like to get my role Hours

[cursive pilot]

Yo i just got banned for a suspicious account?

[vestal moat]

!appealru

[glass olive]

Привет, @vestal moat

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[cursive pilot]

!appealus

[glass olive]

Hey, @cursive pilot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[junior bear]

!appealru

[glass olive]

Привет, @junior bear

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[thorny dune]

Done

[jade crypt]

!appealru

[glass olive]

Привет, @jade crypt

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[jade crypt]

admin pls check my ticket #db4708 I got banned for nothing It's pretty urgent, ready to go through any check #db4708

[supple hedge]

admin pls check my ticket #4bb47b

admin pls check my ticket #4bb47b

[cold maple]

Hello admins my friend had a ticket open “Appeal #b2b45c” he was ban on wipe day becuase a “high risk account” he’s been waiting for at least 3 days for a reply now why is this can someone get back to him please thank you it’s kinda annoying is well as he’s also paid for vip which he now can’t use

[dusty sorrel]

Tickets are handled in the order they are received

please have patience and the team will get to yours

[mint acorn]

I would like to create a ticket for a high-risk account. Where is the lounge?

[delicate void]

any chance an admin can check out the guys rading C12 on US Mondays, dudes got a brand spanking new account

[lilac swallow]

hello is there any admin who can helps me becouse i have no idea what is happening

i got kichket out for my mouse wen i have a old mouse who cost just 3$

[austere onyx]

is this normal in your servers? https://gyazo.com/e6a62ee67fd15a38c6fefa24cba2b1fd

having something against people with dark skin?

rustoria eu main

[dry ore]

if a cheater and there team gets banned does admin remove base?

[sturdy terrace]

No, since we do not interfere with gameplay.

[dry ore]

thanks

[mint acorn]

@sturdy terrace please help me

[pallid ocean]

ADMIN, I WANT TO ASK WHY MY TEAMMATE'S ACCOUNT WAS NOT BLOCKED BY EAC OR VAC IF I CHEATED? So much so that we players who abide by the rules have to be punished by being banned, and the appeal is not passed. Isn't it too unfair to us?

[mint acorn]

/auth in-game

[glass olive]

Hey, @mint acorn

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[pallid ocean]

We are banned from playing with cheater permanently, and there is no second chance to appeal, which is too much.

[sturdy terrace]

!steamid

[glass olive]

Hey, @pallid ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dry cloud]

!steamid

[glass olive]

Hey, @dry cloud

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mint acorn]

@sturdy terrace I can play but I am always banned for a high-risk account ?

[pallid ocean]

76561199829625886

[runic sphinx]

where to appeal a high risk account

[zealous flower]

why am i banned for high risk acc

!report

[glass olive]

Hey, @zealous flower

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pallid ocean]

Plz check my steam and my teammate

[zealous flower]

no my acc is completely brand new but i have barely pvped i js changed my motherboard

and i came from rust console but i havent been doing much to get raided

[sturdy terrace]

You haven't made an appeal on our website. Please go a head and do that - https://rustoria.co/support so your banning admin can have a look

[mint acorn]

check my steam pls

[sturdy terrace]

!appeal

[glass olive]

Hey, @zealous flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zealous flower]

mb

[pallid ocean]

I have appealed on the platform. This is the serial number #4c440d.

[zealous flower]

that js makes them wanna not respond

[mint acorn]

I submitted a ticket because I was banned, is it possible to take a look?

[pallid ocean]

The appeal failed, so this is the key issue.

[mint acorn]

@sturdy terrace

[zealous flower]

dont @

they will look when they look ts js makes them wanna not respond

[sturdy terrace]

Ah I see, your appeal was denied. You will have to play elsewhere.

[sturdy terrace]

Your banning admin will take a look whenever they can! It can take up to 3 business days

[mint acorn]

I just want to play

[cold maple]

But he made it in wipe day and it’s still not been looked into ?

[zealous flower]

any word on my appeal

[alpine tangle]

anything on my ban appeal. i didnt kno he was cheating dudes i just joined a random team on the rust discord. i needed a team since i havent played it 2 years. i really didnt kno fam's

[stiff shell]

how do i make a ban ticket

[mortal crag]

Is us low pop down?

[orchid shoal]

Why is my friend banned for cheating when is his second time playing the server and he has not cheated and werent banned the last time we played

[viscid vine]

!appeal

[glass olive]

Hey, @orchid shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint warren]

!report

[glass olive]

Hey, @stiff shell

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dry sun]

@glass olive

[hearty surge]

Hey, how can we help?

[junior bear]

!appeal

[glass olive]

Hey, @junior bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense mango]

!appeal

[glass olive]

Hey, @dense mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense mango]

!ticket

[glass olive]

Hey, @dense mango

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense mango]

My Ban appeal is still not worked on

i addmitted it Months ago

pls help me

[runic spade]

Is it still not rewieved ?

[hasty igloo]

I got banned for what? I have been playing your game for 4 years, 9k hours, and the ban is serious?
https://steamcommunity.com/profiles/76561198353850181/

[runic spade]

you can see the reason of ban during connection to the server

[stiff shell]

@glass olive

[runic spade]

If you have any objection of your ban reason you can always make an appeal ticket on our web site

https://rustoria.co/support

[stiff shell]

how long does it take for a ban appel to be rewied?

[runic spade]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[hasty igloo]

Is there an admin online here?

[carmine kernel]

What should I do if I have phantom ping?

[hasty igloo]

Is there an admin online here?

[balmy cypress]

Hey, always best to write your issue rather than asking if an admin is here. Whats up?

[balmy cypress]

#network-support-old

[hasty igloo]

I was banned for no reason at all.

[runic spade]

as i said: ***if you have any objections - make an appeal ***

[molten swallow]

Appeal #c39768 pls check
no reason ban

[silver juniper]

check pls #a959ca

[lost hollow]

check pls my teammate appeal #c39768

[sick heart]

<@&874995535881326632> I'm a high risk account with 730 hours and a level 10 steam

how can i join the servers

<@&274971100184576010>

its on US Premium Long

<@&274980199668645888>

[viscid vine]

!appeal

[glass olive]

Hey, @sick heart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sick heart]

im not banned, im just apparently a high risk account

what do i do <@&274980199668645888>

[hollow cosmos]

please stop pinging all the staff

[viscid vine]

Please stop tagging us

[hollow cosmos]

create an appeal

[stiff shell]

when you make a ban ticket and connect your disc to your steam does a message chanel just pop up or is there somewhere i have to check for updates?

[sick heart]

mb

when do i get unbanned?

[runic spade]

Stop spamming! If u have ANY objection of ban reason make an appeal ticket and wait for a response, it ~~usually ~~might takes up to 3 business days

!appeal

[glass olive]

Hey, @runic spade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sick heart]

so i have to wait three days to join a server ive never played?

[runic spade]

my b - might

[sick heart]

what is classed as a high risk account

[violet ruin]

hey, google it :)

[balmy cypress]

I think if you tag chatmods a few more times it may be resolved faster

[rain meteor]

Rustoria.co - Us Low Pop, 2 man cheaters : JAKEYSTEAKY and MR. MONEYBAGG BROCK pls ban

[balmy cypress]

?report

[glass olive]

Hey, @rain meteor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic spade]

[stiff shell]

?

[balmy cypress]

You will get a DM from our bot, but you can also just check the ticket on the website

[stiff shell]

ok thanks

[violet ruin]

😭

[vagrant void]

hello any admin here

[violet ruin]

?ticket

[glass olive]

Hey, @vagrant void

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

speak to admin here

[quiet plume]

IDK how this ticket stuff works but there is some guy in chat that says ''say the first 4 letters of pakistan to get my base'' and when players type this they get muted in game

im on rustoria monday and I got muted aswell

[violet ruin]

?ticket

[glass olive]

Hey, @quiet plume

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

please report the player here

[quiet plume]

I dont know how to do this can you make ticket for me sir

[violet ruin]

No, i can't you need to do it yourself

[quiet plume]

IDK how to

[violet ruin]

its really simple click this and follow the instructions

[quiet plume]

I dont want to login to my steam account on link I am scarred that it is virus

[violet ruin]

i assure you rustoria is safe 😂

make sure the link is steamcommunity.com

[quiet plume]

the thing is that is what a virus would say

[violet ruin]

Im sorry then i can't help you

[quiet plume]

oke but on rusoria monday allot of people are getting muted for saying somethihng the chat bot flags as 'not oke' and getting tricked into getting muted fix this

[violet ruin]

the player is fooling you into saying a slur, thats why i'm telling you to report him so you can get him dealt with and unmuted

[lucid zenith]

vpn is restricted?

[balmy cypress]

VPNs are allowed

[supple hedge]

admin check ticket #4bb47b

admin check pliisss my ticket #4bb47b

[balmy cypress]

You just need to wait @supple hedge

[languid wren]

76561198120094600

@balmy cypress 76561198120094600 is cheating on rustoria eu mondays %100 esp

[balmy cypress]

Hey, have you made a ticket?

[languid wren]

where can i open ticket

[balmy cypress]

?report

[glass olive]

Hey, @languid wren

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[languid wren]

I did @balmy cypress

[balmy cypress]

Admins will review your ticket soon

[languid wren]

ok thx

[shrewd sail]

разбан пж

[balmy cypress]

?appeal

[glass olive]

Hey, @shrewd sail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred gale]

76561199226987209 - John on EU Monday is cheating aimbot/esp

lives right next to us, not even tryna hide it, cant play the game 😭

[worthy minnow]

76561199226987209 - John who is hard cheating EU Mondays 76561198937573862 - John's friend who he's cheating with.

[tardy horizon]

EU EAST LONG CRASHED plsssss

[gusty radish]

Rustoria EU EAST LONG SERVER HELP

[hot hornet]

EU EAST LONG краш

[brisk patrol]

Rustoria EU EAST LONG SERVER HELP frozen

[brave lance]

you should make a ticket and not call them out here or in-game

[brave lance]

!report

[glass olive]

Hey, @worthy minnow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tardy horizon]

could you pls forward to admins that EU east long crashed?

[cyan flame]

freez serv

[hearty surge]

Been forwarded.

[supple hedge]

My house will be rotting in a couple of hours, I didn't waste so much energy for this. @balmy cypress

[cyan flame]

Rustoria EU EAST LONG SERVER HELP frozen

[supple hedge]

my home.....

[hearty surge]

They will look into it, please be patient.

[balmy cypress]

?steamid

[glass olive]

Hey, @supple hedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[elder dock]

why rustoria eu east long doesnt work>

[balmy cypress]

be more detailed, doesn't work how?

[elder dock]

it just crashed and won't load, and all the other servers are working

writes disconnect

[hearty surge]

It's restarting now.

[elder dock]

okey, ty

[peak knot]

bummer

[heady briar]

I was trying to connect to BR main and it says im banned for cheating? i was literally disconnected and the last time i was connected i die in metro and disconnected

[hearty surge]

!appeal

[glass olive]

Hey, @heady briar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak knot]

wortel How long does the restart last?

[hearty surge]

It can take about 10-15 minutes.

[lethal axle]

HI HI HI

Have a nice evening and a pleasant atmosphere.

[dusty sorrel]

heya

[small imp]

сука до 500 увеличте

[violet ruin]

ty :)

[small imp]

ждать устал

[glass olive]

Привет, @small imp

Слоты на наших серверах динамические. Это означает, что сервер будет автоматически увеличивать или уменьшать слоты в зависимости от очереди.
Этот процесс полностью автоматизирован, и персонал не может влиять на уменьшение или увеличение слотов!
Не смотря на то что, слоты являются динамическими, всегда будет определенное ограничение, гарантирующее наилучшую производительность сервера, что обеспечит пользователю положительный опыт игры.
Наши месячные или двухнедельные сервера не будут увеличивать свои слоты, чтобы соответствовать нашим основным серверам, поскольку это не соответствует ожиданиям месячного или двухнедельного сервера.

[flint minnow]

why i dont can join to server server say cheating im new player i dont have cheat or anythinng else

😭

[hearty surge]

!appeal

[glass olive]

Hey, @flint minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flint minnow]

where it

[hearty surge]

You need to appeal on the website. 🙂

[flint minnow]

ohhh

i got banned?

[hearty surge]

It appears you got banned for Cheating.

[flint minnow]

0-0

i have 229 h 😭

and dont have any fck cheat

[hearty surge]

Make an appeal on the website and the admins will help you out 😉

[flint minnow]

okey ty

i got a appeal how many time he cost

sorry for my english)

[flint minnow]

ihow can I know if I've sent it or if my appeal has been accepted for review?

[hearty surge]

You can see that here https://rustoria.co/support/appeals

[flint minnow]

how many time it going to checking

[hearty surge]

Appeals can take 1-3 business days.

[flint minnow]

what a business day

[hearty surge]

Business days are when people work, so usually Mon-Fri, not the weekends.

[flint minnow]

ok

i last joined at 8am

and got ban minute 20-30 ago

[lean mauve]

Hello, what should I do? When I want to create a ticket, it says: Woah, slow down You are not authorized to create ticket. If you believe this is an error, please contact management.

[normal orbit]

can you take screenshot of this error as it shows on the rustoria website for me?

Ensuring that your logged in with your steam on the top right corner

[lean mauve]

I logged in with my Steam account

[normal orbit]

Ty , I've forwarded to admins.

[ocean thistle]

Hello there, you cannot make a ticket because you are banned for playing with cheater. Please create an appeal instead.

[lean mauve]

I want to ask a question, but the block is preventing me from doing so. Can I send you a private message?

[frail tree]

ofc i get falsely banned

1-3 business days for answer on appeal?

[hearty surge]

!appeal

[glass olive]

Hey, @frail tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail tree]

i just appealed

will it take from 1 to 3 business days?

[hearty surge]

Yes usually takes around that time.

[frail tree]

okay

have a good day

[hearty surge]

Thank you, likewise!

[ocean thistle]

You need to submit an appeal. You are blocked because you are banned.

You may send me a direct message, but if it's regarding your ban. I will redirect you once again to submit an appeal.

[misty scroll]

@lean mauve Click this link: https://rustoria.co/support/appeal

[nocturne orbit]

@ocean thistle can i ask you a question in a private cuz i whant to send pic of proves of a soft cheater

[hearty surge]

!ticket You can provide the proof in a ticket.

[glass olive]

Hey, @nocturne orbit

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[supple charm]

can we maybe look at reports

kids on a 3 hour acc raging it down

[cursive pilot]

Respond to my appeal “high risk account”

[hearty surge]

Tickets will be handled in order received, please be patient.

[hearty surge]

Appeals can take 1-3 business days. Hang tight. 🙏

[sonic spruce]

I was banned for "cheting" even though I never did, it seems strange to me that if I have used cheats my team is not banned

[hearty surge]

!appeal

[glass olive]

Hey, @sonic spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple charm]

how we even letting helen wong accounts load on the server

[hearty surge]

Sadly there's more than 1 cheater to exist, and our admins have lives aswell. They'll get to it as soon as possible.

[sonic spruce]

I think it's ugly that I've been unfairly banned because I don't use tricks

[fallow veldt]

!appeal

[glass olive]

Hey, @sonic spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[odd siren]

Ticket #0fedc5 LOOK TICKET IN WEBSITE

[hearty surge]

Hey, tickets will be handled in order received. Please be patient 🙂

[twilit lintel]

EU L0NG CHEATER 76561198147471912 BAN PLS

[odd siren]

Ticket #b9c2f6

[fallow veldt]

!report

[glass olive]

Hey, @twilit lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[twilit lintel]

Ticket #b9c2f6

Party cheaters

[odd siren]

Ticket #dbb352

[fallow veldt]

Spamming the TicketID wont help, just be patient (:

[weary glen]

Can you check mine i got false banned

[fallow veldt]

Nope I cant, you'll have to be patient too

[supple loom]

why do i have no bps in rustoria monday

[fresh cairn]

#fd0fae
ticket

[fallow veldt]

Every Server in Official has bp wipes since the force

[frail tree]

Getting false banned for cheating today ruined my week

Thankfully I kept good amount of upkeep

[runic spade]

!appeal

[glass olive]

Hey, @frail tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

Doesn't look like a false ban to me

[frail tree]

?

In the appeal I asked to see how I was cheating

So im waiting for that, or can you tell me what I did wrong or show me

[balmy cypress]

We don't provide proof, if we did it would be a tutorial on how to cheat and get away with it

[frail tree]

So how doesn’t it seem false

[balmy cypress]

the appeal will be denied, we believe you were cheating enough to ban you

because it doesn't appear false to me

[frail tree]

Im literally 100% legit, all kills during night were with nvgs, no weird kills nothing

[balmy cypress]

Could you send your main

[frail tree]

??? Im asking how I got banned for cheating

[balmy cypress]

good luck with the appeal

[languid wren]

@balmy cypress

can you check ticket

[halcyon atlas]

please @balmy cypress

Ticket #452f74

[languid wren]

another cheater @balmy cypress Ticket #256b9e

[halcyon atlas]

if you want to saw i can bait them to cheat

[hearty surge]

Tickets are handled in order received, please be patient 🙂

[balmy cypress]

Maybe a fourth tag will be enough

[echo ingot]

why was my request rejected, admins help, me and my teammates were not cheaters but I was banned for playing with a cheater

pls help

<@&274971100184576010>

[fresh cairn]

#b0a0bf
ticket

[glad badge]

Could an administrator help me with a couple of questions?

[long wren]

Hello what do you need help

[long wren]

We don't share reasons or evidence.

The appeal is denied, it is the final result and the ban remains

[glad badge]

is send you a dm

[long wren]

what do you need help with

[restive depot]

why does the cancel my subscription button not work?

[glass olive]

Hey, @fiery ice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fiery ice]

i did but who will give me back my 26 rockets >

[lyric basalt]

Make sure you follow the video and type I wish to cancel. If this is not working aswelll please make a #payment-support ticket

[static condor]

can i get unbanned now @west osprey

[limber goblet]

i need to do a ban apealy how do i do

[runic spade]

!appeal

[glass olive]

Hey, @limber goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @static condor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lucid marsh]

@long wren how can i report someone straight to admins to get them banned, going against rage cheaters and the in game reports arent being looked at

wont let me log into steam on the website

@balmy cypress

[long wren]

!ticket

[glass olive]

Hey, @lucid marsh

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lucid marsh]

@long wren it says error when i try to log into steam to make ticket

[limber goblet]

!appeal

[glass olive]

Hey, @limber goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zealous flower]

can sm1 take a look at my appeal

[placid wyvern]

Hi

I'm having a problem with the server

He tells me, high risk account

And it won't let me into the server

[robust musk]

where to report cheaters?

[wheat pulsar]

<@&274971100184576010> cheaters on eu mondays

[robust musk]

trainyard right

[viral yoke]

Nope Arctic

[wheat pulsar]

nope

[viral yoke]

They been cheating for hours but idk they not banned yet 180 hour players trippling 200m with AKs and shit

[wheat pulsar]

there's already been several others in the area

[robust musk]

trainyard... 1 hour instant hs every single shot

[agile hinge]

Please help

<@&274971100184576010>

[prisma vale]

admin check report please hoshi batista guy is only killing w9ith headshots hasnt even set up steam community profile yet

<@&874995535881326632>

check please trainyard right now

[vagrant path]

ADMIN check ticket #1a73fc me and my whole team reported cheater ner us named wind on eu vanilla mondays ID 76561198780264041

[agile hinge]

they dont give a shit

i got antiraided by those cunts

[wheat pulsar]

where?

[agile hinge]

monday eu

[wheat pulsar]

j25?

[agile hinge]

yes

[vagrant path]

we sent tickerts alreadyt

[crimson wing]

!appeal

[glass olive]

Hey, @crimson wing

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crimson wing]

can you check my ticket fdd401 ?

<@&874995535881326632> <@&274971100184576010>

[zealous flower]

can someone please check my appeal

[versed quartz]

Standard response time is 1-3 business days, no need to ping, it'll be look at as soon as possible :)

[long wren]

@zealous flower @crimson wing

[crimson wing]

okay ❤️

[flint willow]

Hi Irish scotty whenever you have time can you quickly look into Appeal #941f3b just a simple appeal 🤎

[long wren]

appeals take 1-3 bussines days

[zealous flower]

yep sorry

[flint willow]

yea i didnt ping i was just asking cause i say his it'll be looked at as soon as possible

[long wren]

only banning admin can reply

[crimson wing]

If my unban request was approved, I would be unbanned immediately. However, if it was approved, the unban didn't occur. @long wren

[near halo]

would somebody be able to checkout Appeal #7c4eea, it says i was banned for playing with a cheater but i just bought this pc and i havnt even played rust on it, rustoria was the first server i tried to join.

[gaunt ore]

how do i report a cheater

[somber wave]

!appeal

[glass olive]

Hey, @somber wave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gaunt ore]

trying to get some help with potential cheater

[glass olive]

Hey, @gaunt ore

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zealous flower]

how will i know when its being responded to or not>

?*

[dark silo]

!appeal

[glass olive]

Hey, @dark silo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median grail]

Please check my receipts, ten of us are locked in the head

[twin moth]

!appeal

[glass olive]

Hey, @twin moth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upper crow]

Appeal #b2b45c why has my appeal been denied?

I dont even know why im banned in the first place

[dusty sorrel]

If your appeal was denied the desicion is final

[upper crow]

didnt even do anything wrong this is bullshit

genuine question, are alts a bannable offence in rustoria

[ancient dune]

evasion is, alts are not

[upper crow]

ok then i have no idea why i was banned

[ancient dune]

i did it cus i was bored sorry mate

[upper crow]

i thought it couldve been alts since i had 1 (doesnt have rust)

[junior bear]

!appeal

[glass olive]

Hey, @junior bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zealous flower]

any word on my appeal

[dusty sorrel]

appeals take afew days

please have some patience

[green star]

every time a join it just says "cheating" and disconects me

[west zinc]

Good afternoon, I was banned more than six months ago. But for some reason I can't file an appeal for the suspension. What should I do? How can I play on your servers if I was banned by mistake?

[versed shuttle]

Hello, I'm having a problem. I can't log in to your server and download the map, which usually installs an eternal map download at 0% during the launch process. Please help me.

[tribal haven]

Что делать не могу зайти на сервер это проблема уже несколько дне, Steam Auth Timeout: No auth response
ОТКЛЮЧЕН
С

[long wren]

!appeal

[glass olive]

Hey, @green star

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

If the appeal is denied, it is final.

[west zinc]

I can't open an appeal, I opened it last year almost!

It's been a year already! Can you unban me from my ban?

[long wren]

It's only natural that you can't open an appeal.

[long wren]

your banned reason cheating right?

[west zinc]

Yes, I was banned almost a year ago, but I haven't used any cheats and I still don't. The ban was a mistake, and if I had been using cheats, the anti-cheat would have banned me.

I assume that I was banned because of my account. Since I had fake hours

Clock spinning is not a violation of the rules, so I was simply blocked for playing with cheats.

[ancient dune]

thats bars the anticheat in rust is really good

cheaters arent real

[glass olive]

Hey, @ancient dune

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west zinc]

I was banned a year ago because of a big clan complaint, but I didn't play with any cheats. Can you unban me now? It's been a year, and you really think I've been playing with cheats for a year without being punished?

I'm only banned on your project, and the ban was a mistake. I told you that a year ago.

[crystal meadow]

Appeal #c7a596

[median crown]

As crazy said if your ban appeal was denied then that is the final answer

[median crown]

the standard response time for an appeal is 1-3 business days

[icy widget]

any admin that can help me i just appealed my unban and it got aproved but i try to join again and it still says im banned for ban evasion? i cant make a new appeal because its the samen ban

[versed shuttle]

Hello, I'm having a problem. I can't log in to your server and download the map, which usually installs an eternal map download at 0% during the launch process. Please help me.

[flint minnow]

i got unbaned thank you for helping me 🥰

[coarse gull]

76561199514298704 cheeter

76561199442538397cheeter

rusian

[upper crow]

https://rustoria.co/support/appeals/b2b45c
Can i get a reason of why my appeal was denied?

[quiet plume]

if I report someoen ingame do the staff see report

[coarse gull]

They both have 1100 hours played

[fallow veldt]

Im not sure but reporting on the website is more efficient

[long wren]

we can't tell you the exact reason why your appeal was denied.

[raven mist]

f7 goes to fp/eac - ticket on the website goes to us

[quiet plume]

what is fp/eac

[upper crow]

your a chat mod you have nothing to do with this

[raven mist]

Facepunch/EAC(Anticheat of the game)

[fallow veldt]

And you dont get responses if you report in game

[quiet plume]

oooh because there is this g uy in chat that say say first 4 letters of pakistan and then when players do this they get mtued

[raven mist]

I believe you do get a DM if you're verified if you use F7

[fallow veldt]

Sorry nvm then

[quiet plume]

he is getting inocent players muted

[raven mist]

Dm me the user & server and ill take a quick look

[long wren]

Yes, but we don't share evidence or reasons.

[upper crow]

thats just idiotic

[raven mist]

Will forward your case to the banning admin @upper crow

But please keep it respectful 🙂

[upper crow]

firstly i get banned without being told why and now i dont know why im getting my appeal denied

if you were me you wouldnt be respectful

seeing as ive spent money for this wipe

thanks though

[pulsar ruin]

help

[long wren]

!ticket

[glass olive]

Hey, @pulsar ruin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[upper crow]

Shame really, i play with like 6+ people who have paid for vip and are on right now, they are gonna change server so i can play with them

[neat pumice]

Hey, your ban was for your account being a high risk - but your appeal was denied spuriously. I've unbanned you now, and will go and reverse the outcome of the appeal shortly. Apologies for the inconvenience, irrespective of where you end up playing 🙂

[sick lichen]

When my appeal check?

[pulsar ruin]

76561199605528570 cheats

[median crown]

!report please submit a ticket on the website and try not to call them out in chat

[glass olive]

Hey, @pulsar ruin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

it says in the screenshot that your appeal was approved

[neat pumice]

Your appeal was approved 4 days ago

[pulsar ruin]

!repI can't access the website.

[median crown]

you can also report them in game using f7 which would go to fp/eac

[pulsar ruin]

it's been a long time since I used f7. I reported the player 2 days ago, and they haven't banned him yet. There's no quick way to tell if the player is clean or not.

[warped bear]

!report

[glass olive]

Hey, @warped bear

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rapid turret]

My ban was unfair, please I need help to have the ban removed.

[hearty surge]

Please await the result of the appeal. Appeals can take 1-3 business days.

[rapid turret]

The result of that appeal was that I was banned from the server just because my account is new.

[flint willow]

You guys fucking suck

Shitty ass admin team

No wonder ur servers are dying

Fucking idiots

Fuckin won’t even hear my ban out

Look at the literal factors

Fucking idiots

[raven mist]

Thank you

Now head over to #general

[flint willow]

Nah you a bitch

[raven mist]

Appreciated

[flint willow]

Learn how to not be a fuckin idiot and look at the factors to show I didn’t do shit

[grand rock]

Can admin look #f976df

[raven mist]

Your banning admin will take a look asap

[zealous flower]

dude couldnt care less @flint willow

can someone tell me whether my appeal has been answered or not

i understand that lol i just dont know if its been accepted or not im not asking someone to answer it i just wanna know if ive been declined

[hollow cosmos]

You can check by going to https://rustoria.co/support/appeals

[midnight bay]

how do i make a ticket about appel a ban

[raven mist]

!appeal

[glass olive]

Hey, @midnight bay

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[midnight bay]

ive never loaded into the server and i was banend for cheating would yk why?

[zealous flower]

my appeal was denied but the admin asked for more information im not able to make another ticket what do i do

is there a way i can talk to my banning admin

[drifting herald]

What do you need help with? @misty knoll @slow lantern

[zealous flower]

can someone respond to me

[rapid turret]

!appeal

[glass olive]

Hey, @rapid turret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

is there any possiblity to talk with admin in voice chat?

[shy remnant]

How can we help ?

[vivid crown]

I written to Marzy for the last 2 days, without any help. Can someone take a look at my profile and why i needed to talk to a discord admin? All the message was loading into the server "Contact Marzy on discord" or something like that.

[near halo]

ok thank you my man

soo can we go to support so i can talk to zou

[shy remnant]

Please write here

[shy remnant]

!appeal

[shy remnant]

!steamid

[vivid crown]

It legit says contact an admin

[glass olive]

Hey, @vivid crown

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

What is your Steam ID

[vivid crown]

should i send it in dms?

[shy remnant]

You can send it here

[near halo]

okay my friend this is his steam id 76561199824241427 got banned after i bought him vip i was talking to admin on this server and they said it some mistake and they unban him

but 1 day later they banned him again

because of cheating and im confused because that is not possible at all

[shy remnant]

Solved

[near halo]

he sent appeal

[vivid crown]

Cheers lad

[shy remnant]

Well your friend must wait for a response to their appeal then

[vivid crown]

Can i delete my message with my steam profile?

[shy remnant]

You can

[zealous flower]

can i talk to either an admin or my banning admin in priv dm it wont let me create anymore tickets because my appeal was denied

the admin asked for more information

[shy remnant]

If your appeal is denied, there's nothing more we can do about that I'm afraid

Appeal denied = final decision

[zealous flower]

i understand that but the admin asked for more information

"Hi there, you're surely not "brand new" . Feel free to provide us your other accounts or this appeal will be denied." i never claimed i was brand new i actually said i wasnt but thats besides the point i was asked to give information of my old account and i cant give the information

unless i talk to the admin

[shy remnant]

If your appeal was denied, it means they've gathered enough proofs to deny it

[zealous flower]

they denied it because i didnt provide my old account

and i couldnt because of the fact i didnt know how to check my appeal status

otherwise i would have

they have 0 proof other then high risk and i can understand that but atleast talk to me about it genuinely now that i can provide details

?

[zealous flower]

no response??

[supple charm]

anyone know why my base isn't decaying tc was destroyed like 10 hours ago

[raven mist]

Lets maybe first get on your main discord account and then we’ll continue talking 🙏

[supple charm]

@raven mist ?

[raven mist]

If you destroyed a tc with recources it will upkeep the 24hrs of recources

Hence why its not decaying yet

[supple charm]

so gotta wait 24hr + for it to start decaying

[supple charm]

if i replace tc n break will it start decaying faster

[zealous flower]

gng this is a brand new pc

why would i have a alt discord account that makes 0 sense

i got a new mother board gpu plus cpu and ssd and more ram

pretty much brand new

cause i mean you thought that was the greatest comeback in the world

i dont have another discord account lol i made this one to talk to my teamates so im not giving coms in voicechat or on the phone with them

[raven mist]

My point still stands, come with your main account and we’ll talk further

[zealous flower]

what main account dawg

like please let me know

can i see this account

please let me see this main account your talking about cause this is my main i have my buddies on here and the groupchat we talk in

[hexed nimbus]

https://tenor.com/view/vanilla-lies-gif-26626539

[barren bloom]

Does it take long to review my ban?

[zealous flower]

okay so if i have another account can i see it please?

cause i mean i have no other accounts

[zealous flower]

we can even priv dm or a ticket i dont care i just wanna see this account

[high pecan]

76561199259001240
76561199693175488
EU medium
in S3
They killed 11 people in ten seconds, and players in this area are unable to play the game normally. Please have an administrator check this out.

[barren bloom]

This administration is awful, I'm still wasting my time with servers like this. I'm a legitimate player, I've never used any kind of cheat, but my gameplay doesn't match the hours I've spent playing because it's a new account. I lost access to my first account, I was hacked!

[zealous flower]

yea well thats been seen before lol

they dont seem to wanna do their job

[barren bloom]

Really

[zealous flower]

yea ive seen alot of different messages of apparently them not taking the time to read appeals or listening to them. but who knows lol they seem to know about another discord account i have

but will not show me proof of it lmao

[fallow veldt]

!report

[glass olive]

Hey, @high pecan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

lol mad cause the see straight trough you honesty get you way further then trying to beat around the bush

[zealous flower]

im not beating around the bush im being dead ass

if theres something you "dont" wanna say in pub support then priv dm and we will talk cause im willing to tell yall everything i know

[gusty radish]

Rustoria EU EAST LONG FRIZING HELP SERVER

Rustoria EU EAST LONG FRIZING HELP SERVER LAGING

Rustoria EU EAST LONG FRIZING HELP SERVER

[hearty surge]

Forwarded, please be patient.

[peak knot]

Bro, The EU Long East server is very laggy

[zealous flower]

@hexed nimbus do you wanna talk in a private dm or the voicechat

because i am being completely honest and i will tell you everything that has been asked of me

as well as the info abt the old acc

[agile hinge]

<@&274971100184576010> asap eu mondays, group of cheaters, reported

[zealous flower]

i like rustoria i snowballed pretty well on it so i would like to keep playing them so im down to tell you whatever

[lyric basalt]

No need to tag us we are actively working on tickets 🙂

[agile hinge]

unfortunatly you will ban them for sure, thank you, but too late as always, they already gone with all shit

[autumn quarry]

When is SEA main wipe?

[violet ruin]

IP: connect main.rustoria.asia
Wipe Schedule: Thur @ 3PM CST/4PM KST/5PM AEST
Blueprint wipe: Force Wipe
Map Size: 4000
Team UI: 16

[violet ruin]

sorry, but tickets are done in order

[potent light]

Where can I see what the punishments are for breaking the server rules?

[unreal forge]

please help me I was playing on your server and I got banned I was playing honestly now I have a ban not only on your server but also on my Steam account I got an indefinite ban even though I was playing honestly I've been reported and banned, please help me. I can pass any verification, and I have a good Steam account. It's painful to lose it, especially since I can't play my favorite game anymore.

[hollow cosmos]

If you have a gameban, that is not to do with us as it is a facepunch issued ban and you wont be able to play on that account.

[lethal jasper]

<@&874995535881326632>

[long wren]

Sup

[lethal jasper]

i need help

[hexed nimbus]

my god what part of stop pinging staff didnt you get ???

[long wren]

and no need tag

what do you need help with

[austere quest]

At least ask your question so we know whether we can help you or not please 😭

[hexed nimbus]

https://tenor.com/view/talking-to-the-brick-gif-13475329718288497829

[lethal jasper]

There is a dead wolf near my house and it doesn't disappear. Because of this, I can't continue building my house.

realy

[hexed nimbus]

sucks to be you staff cant interfere in gameplay

[long wren]

move #general

[austere quest]

Have you tried harvesting the wolf?

[hexed nimbus]

https://tenor.com/view/fire-kill-fuego-matar-incendiar-gif-5307315

[lethal jasper]

He shows 0 HP and stands there like he's alive.

[hexed nimbus]

it will be gone next restart

[lethal jasper]

ohhh

I'll be raided by that time

[gilded sorrel]

lag lag lag

[swift pebble]

jo can any help me i have / EAC: Client Integrivty violation

[zealous flower]

thats not interfering with gameplay its actually stopping server/gameglitches man are you good at not doing your job

[long wren]

because he's not a admin

[swift pebble]

Crazy can you help me please

[gilded sorrel]

hey @long wren

i have huge lag only rustoria servers

what can i do about this?

[violet ruin]

hey, #network-support-old :)

[kindred parcel]

where i can report players ? we had new cheater on lowpop EU

[long wren]

yes with website
https://rustoria.co/support

[kindred parcel]

i create but nobody aswer

i will wait, thank u

[potent light]

Where can I see what the punishments are for breaking the server rules?

[fallow veldt]

We dont show that anywhere

as far as I know atleast

[potent light]

"playing with cheater" its permanent ban or temporary?

[terse imp]

link starlink conecction please

[fallow veldt]

first offence is 7 days

The more often you do it the higher it gets

[potent light]

but not permanent?

Where can I find out how many days the ban is for?

[fallow veldt]

Is it your first ban?

[potent light]

second

[fallow veldt]

Write it in your appeal

or ask in your appeal

[potent light]

I wrote an appeal, the moderators rejected it without a response(

[ocean thistle]

What's your appeal id?

[potent light]

Appeal #0ac30b

[tidal chasm]

https://medal.tv/games/rust/clips/luLANTNvlEbtGRqcm?invite=cr-MSx5bUwsMzI5NDAzMjMz

[solemn mirage]

is br long lagging for anyone?

[upbeat quiver]

brazilila long lagging

[solemn mirage]

https://tenor.com/view/superman-superman-flying-tongue-meme-ai-gif-12285929760681474519

[potent light]

@ocean thistle

[ocean thistle]

Yep, I'll update you in a bit

[potent light]

ohh, ty 🙂

🙁

[ocean thistle]

You have 5 days remaining

On your temporary ban

[potent light]

🙂

ty

[raven mist]

@potent light after looking into your appeal more thoroughly, you wont be unbanned on Rustoria and you’ll need to find a new server to play.

[potent light]

but hai told me 5 days, I really didn't do anything wrong, it just happened that we had this person on our team.

When he was banned, I wasn't even online

[ocean thistle]

Correct but as we looked at your appeal more thoroughly we concluded you will not be unbanne don Rustoria.

[potent light]

Listen, if I wrote something wrong in the appeal, or perhaps expressed myself incorrectly, I apologize. It's just that English isn't my primary language, and sometimes it's difficult for me to express my thoughts.

i rlly love your server

I once bought a vip

Pls give me at least a 30 day ban.

[near halo]

@ocean thistle good evening sorry to bother you could you help with the eu aimtrain server please

i see their is nothing on the support page for the help i need

[potent light]

@ocean thistle please

[lyric basalt]

What kind of help you need on aimtrain server ? @near halo

[near halo]

could u let me everytime i spawn on the serve insta spawm me into aimtrain whe ni try egt into aimtrain it gets stuck on reciveing data

[near halo]

@ocean thistle could you please tell me how long my ban duration is?

[faint forge]

fuck do marzy want

[faint forge]

im just trying to fish and u stepping on my toes big dawg

https://cdn.discordapp.com/attachments/1259562670290636943/1311588587455778937/IMG_8046.gif

[faint forge]

@lyric basalt

@lyric basalt

@lyric basalt

[steep dune]

CHEATER https://steamcommunity.com/profiles/76561199692496597

[glass olive]

Hey, @steep dune

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steep dune]

nothing but headshots and ESP man

[tired epoch]

bruhhhh 6000 hrs 34 things completed out of 90 and only one game straight bought account

[haughty jay]

this guys is posting someones ip on us main, steam id: 76561198778118458

[steep dune]

https://discord.com/channels/274965952116817920/1438371589442764871

[velvet cloud]

why does rustoria ban me from cheating but ive never cheated????

I cant load in and it saysd because Im cheating like wtf????

I don't cheat why does it say this

please Rustoria fix this

[zealous kettle]

!appeal

[glass olive]

Hey, @velvet cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eager depot]

how does one report someone for blasting the n word outside our base

[smoky cape]

You cant report someone for voice chat

[tired epoch]

@smoky cape

[tired epoch]

look

[smoky cape]

what

Make a ticket

!report

[glass olive]

Hey, @smoky cape

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tired epoch]

bro its so obvs hes cheating look at his aim % and look at steam profile

34 achevments 6000+ hours

[smoky cape]

All you can do is make a ticket and wait

[tired epoch]

i f7 if yall dont care like that then it is what it is let cheaters play

[flat summit]

is their any way to contact an admin beside a ticket online?

[dusty sorrel]

For formal stuff tickets is the best way

unless you have some question & we will happily answer here

[flat summit]

im trying to put in another appeal for a ban that was from like 4 years ago but it doesnt let me online, is their really no way of me appealing it or talking with someone about it? its been so long

[hearty fulcrum]

Hey there, if you send me your Steam ID number, I can take a look for you. However, I want to inform you that if your ban is permanent, then it is permanent ban, not a 4-year ban.

[flat summit]

https://steamcommunity.com/profiles/76561199478530291/

[charred totem]

mods i was muted for 12 hours unjustly

the word that got me muted is NOT a slur of any kind or even a curse word

[hearty fulcrum]

It seems your ban is permanent, so as stated above, it will be remaining permanent. It's normal that you aren't able to appeal it because everyone only gets one chance to appeal

[hearty fulcrum]

Please wait I'll check for you

[charred totem]

ty

[hearty fulcrum]

Okay, just for my own curiosity, why were you saying "wiggartha"? Was it someone you were talking to? I'm confused lol

[charred totem]

lol so prior to me saying that, someone had said "agartha" which is some kinda mythological city or whatever, and theres an ai meme video going around that is set in a place called "wiggartha"

thats the reference

[hearty fulcrum]

😭

[charred totem]

im guessing the bot just flags anything with "igg"

[hearty fulcrum]

Okay, well, I'll be unmuting you this time, but based off your explanation and some research into the lore of this meme, your mute is technically correct. I would refrain from saying that word or any variation of it again

[charred totem]

i will refrain from using it, ty

[near halo]

how do i find out how long my ban duration??

@minor temple excuse me but could you possible tell me how long the duration of my ban is

[fickle ice]

Hello i need help

@raven mist

I was just connecting to the server and it says Im cheating got dc'ed out of the server. I wasnt banned for anything last force wipe

[tepid rover]

Hello i made a ticket online but wanted to follow up in here for some clarity on the servers regular rules and policy. Are players allowed to own and use multiple accounts on Rustoria ?

[viscid vine]

Yes if none is banned

[fickle ice]

Hello @viscid vine

Is there any admin online?

[rotund grove]

hello

i got banned @viscid vine for this

any see when and why ?

i ready to join tho voice #368790610783764480 to see anything onl my pc

[raven mist]

You are banned for playing with a cheater, not being a cheater

Checking your pc wont do much

[fickle ice]

hi @raven mist

I need help

I created both Appeal and Support ticket just because I need help asap. Can you check for me pls?

[rotund grove]

any changes we can talk to the voice chat #368790610783764480

[raven mist]

If you both created an appeal you’ll need to wait for the outcome

Only your banning admin handles your appeal

[fickle ice]

How do I know which admin banned me? or is it not possible? its weird i had a normal wipe last force.

[raven mist]

You dont know who it is, hence why you gotta wait

[raven mist]

!steamid

[glass olive]

Hey, @fickle ice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fickle ice]

76561198071437241

[raven mist]

Should be fixed now

Give it 5-10 mins

[fickle ice]

Thank you @raven mist

[pure sigil]

I was banned for cheating, but I don't use cheats. I was playing Rustria Sea Main and my hardware was banned, but I don't use cheats. Look inside your PC more carefully. If you have any doubts, check your PC. I don't use cheats.

76561199159761299

[long wren]

we do not do pc check

[long wren]

please submit an appeal
https://rustoria.co/support

[rotund grove]

did you got banned game right ?

[glass talon]

I was banned for cheating, but I have never used any cheats. I was playing on Rustoria SEA Main when my hardware was suddenly banned. I don’t use any third-party programs, injectors, or scripts of any kind.

Please double-check the detection on your side. I believe this is a false ban, and I’m completely willing to cooperate with any review or verification process. I just want a fair chance to play again. my steam id https://steamcommunity.com/profiles/76561199470289451/

[long wren]

please submit an appeal

we dont take appeal in discoed

https://rustoria.co/support

[pure sigil]

yes

[rotund grove]

hmmm

[lavish lantern]

gj

sea

sea main ..

[dusty sorrel]

SEA Main is up?

what's the problem?

[pure sigil]

I sent support, please check

[fickle ice]

@raven mist umm is it okay to know why i get this bans when im not cheating? Whats causing it?

[dusty sorrel]

!appeal

[glass olive]

Hey, @fickle ice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure sigil]

I sent support so should I just wait?

[neat pumice]

You sent it in the wrong place - appeal at the link above, not in this discord

[pure sigil]

I sent support to this link

[feral kindle]

can we use exit lag?

to help with ping?

@long wren

[long wren]

we allow vpns

[feral kindle]

does it have to get white listed?

or can i just turn it on and i wont get kicked from server?