support

[median crown]

!appeal please submit an appeal

[glass olive]

Hey, @errant crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frank oar]

CHEATER SEA LONG

[glass olive]

Hey, @frank oar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[potent light]

i cant

i cant fix it

[marble marsh]

hackers raiding me how to get support

[glass olive]

Hey, @marble marsh

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[marble marsh]

<@&874995535881326632>

i cannot report members it says cooldown

[long wren]

F7 reports

and dont tag admin

[marble marsh]

ok i thought rustaria had control over their servers and not facepunch

[long wren]

Don't create too many tickets

[wraith sorrel]

where do i make a ticket report?

[long wren]

!ticket

[glass olive]

Hey, @wraith sorrel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wraith sorrel]

cheers

[livid coyote]

I just got disconnected from sea long and now when I try reconnect it errors this in console 'failed to parse favorite server endpoint' have tried restarting/rebooting

[marble marsh]

ticket closed without reply or response

[viscid vine]

Please try to connect with the IP

[livid coyote]

I get the same error no matter if I connect with IP or through the server browser

can connect to every other server fine also

[long wren]

website ticket?

or discord ticket

[elfin trail]

it says disconnected when im trying to connect server

[violet ruin]

Does it say a reaaon?

[pallid ocean]

I was wrongly banned, without EAC or VAC. I want to know why? I did not break any rules or cheat.

[granite haven]

Good afternoon! Can you tell me, I'm playing from Dubai, the ping is 260, with a VPN it usually helps and drops to 180, is there a place where I can create a ticket to be allowed to enter with a VPN?

[long wren]

!appeal

[glass olive]

Hey, @pallid ocean

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

we allow vpns

we dont have whitelist

[granite haven]

when I log in with a VPN, it says that the client is ready and nothing happens

[long wren]

can you post ss?

[pallid ocean]

Now there is a problem. Due to regional restrictions, I can't log in to the account to the complaint website. Can anyone help me?

[long wren]

Try using a VPN

[pallid ocean]

Do all of these have to be operated on the website? But due to regional network restrictions, I can't log in to the complaint website, which is the key problem.

[granite haven]

You can't attach images here.

[pallid ocean]

If I change my account to log in, will there be problems such as evading the ban? What I need to emphasize is that my account has neither EAC nor VAC, and it is normal to access other servers without a ban.

[long wren]

Try login using a vpns

[long wren]

!verify

[glass olive]

Hey, @granite haven

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[pallid ocean]

I tried, but I couldn't log in, so I came to ask for manual help.

[long wren]

you need verified

[long wren]

what do you need help

accurately

[granite haven]

verified

[pallid ocean]

The server prohibits me from logging in. There is only one cheating prompt, but I don't have any cheating. I can check my computer and log files. I cooperate with all the checks I manage.

I asked for a complaint about the cheating ban, because I also checked the information about other similar problems. They said it was the reason for the network node ban, but there was no problem with me using the accelerator before.

[long wren]

we do not do pc.check

[long wren]

!steamid

[glass olive]

Hey, @pallid ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pallid ocean]

76561199488593105

[long wren]

!gamefile

[glass olive]

Hey, @granite haven

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[long wren]

can you post full ss?

[pallid ocean]

https://steamcommunity.com/profiles/76561199488593105/

Wait me

I cannot upload pictures.

[granite haven]

The fact is that I can easily log in without a VPN. I can also log in to other servers with a VPN, but I can't log in to your server.

[pallid ocean]

plz help me

The ban only has a cheating warning, without any other text.

[fickle yoke]

I wanna apply for staff/admin, can I?

[pallid ocean]

admin？ plz check my account

[fickle yoke]

When i logged in with my steam it showed this,staff can you help me?

(It was for the staff sign up)

[worn moat]

Where do i open a ticket ?

[pallid ocean]

How do I upload a picture?

[mint warren]

!ticket

[glass olive]

Hey, @worn moat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

!ticket

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pallid ocean]

I can't log in to the appeal website. Can anyone help me?

[granite haven]

The fact is that I can easily log in without a VPN. I can also log in to other servers with a VPN, but I can't log in to your server.

[lone pewter]

Will there be a global wipe at EU Mondays tomorrow?

[long wren]

!report

[glass olive]

Hey, @worn moat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

send a dm me

[worn moat]

thanks i submitted

[pale bobcat]

can someone answer my ticket i got banned for high risk account and the 180 days wasnt passed now it has passed i got the ticket pending check pls Appeal #b80268 🙂

[long wren]

appeals take 1-3 bussines days

[pallid ocean]

Sent

[long wren]

If there is a admin around, they will help you.

[pallid ocean]

Thank you for your help, so do I need to wait for the administrator's reply on the server now?

[hushed belfry]

!ticket

[glass olive]

Hey, @hushed belfry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rigid arrow]

i got ban for high risk account check my appeal PLEASE: #cd7ddf

[misty scroll]

Appeals are typically responded to within 1-3 days

[pallid ocean]

Can any administrator help me check my account? I was banned by cheating for no reason. I didn't cheat or violate any rules.

[odd siren]

more slots eu long

[pallid ocean]

@lyric basalt hi admin，can you help me ？

[fallow veldt]

!appeal

[glass olive]

Hey, @pallid ocean

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pallid ocean]

But I can’t log in to the appeal website — that’s the main problem.

I urgently need an admin to help me.

[misty scroll]

Why not?

[pallid ocean]

Regional network restrictions

[misty scroll]

What do you mean by that?

[pallid ocean]

I really don’t understand. If I had cheated, then just ban my account — but I didn’t, and yet I still got banned. All the effort my teammates and I put into the game has been wasted. I truly don’t get it. I have no EAC or VAC bans, yet I received a server ban.

[misty scroll]

I'm asking why you are unable to log in to the appeal website

[pallid ocean]

I’m in mainland China, and my network can’t access the appeal platform. I’ve tried several network accelerators, but none of them work.

[misty scroll]

We have many Chinese players appealing on the website, they are able to do it just fine.
We don't take appeals through Discord at all, you'll need to find a way to access the website if you wish to appeal.

[pallid ocean]

OK

[pallid ocean]

If I try but still can’t log in to the appeal site, will playing on a different account be considered ban evasion?

[misty scroll]

Yes

[pallid ocean]

OK

[rigid arrow]

I was banned on Thursday for no reason. It's been three days and I haven't received a response.

[misty scroll]

You made your appeal Friday, the same day you were banned. It has not been 3 days, it has been less than 2. Please have a bit of patience 🙂

[winter sleet]

This player uses hacks

rustoria eu medium

[fallow veldt]

!report

[glass olive]

Hey, @winter sleet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[uncut kraken]

where can i write ticket for unban?

[trim idol]

<@&274971100184576010> a need help a can remove my vip a get my monay back

a 2d waith

fucking 2 d

check my appilation

or give me this vip next month

a this month don t buy vip

[misty scroll]

You can submit a #payment-support ticket to request a refund

[long wren]

website.

https://rustoria.co/support

[trim idol]

@misty scroll I've already done this

[long wren]

only a few admin can handle payment tickets.

[misty scroll]

Then you simply need to wait 🙂

[untold oyster]

r there anywhere i can sent the vdo file to report a cheater because the file is too large to upload on the website

[lyric basalt]

You can upload it to YouTube or Streamable then paste a link

[spring brook]

hey is there a admin i can speak with on the au rustoria server

[untold oyster]

i sent it already thanks for ur help

[thin oracle]

<@&274971100184576010>

Server Eu East Long nickname: slaba4

[misty scroll]

What's up?

[misty scroll]

What are you trying to do? Report or appeal?

[thin oracle]

I want to skip the line

[opaque condor]

the server is lagging ping 2000 for everyone Server Eu Long

[opaque condor]

Admin do whatever it takes

[thin oracle]

The server crashed, I immediately re-logged in and am now standing in line.

<@&274971100184576010>

[shy remnant]

You do not need to multiple ping us

Someone will eventually answer don’t worry

If the server crashed, everyone gets queue again

[thin oracle]

I was the only one thrown out

[shy remnant]

Oh, well it might be something on your side then

Unfortunately we can not skip you through

[thin oracle]

So I shouldn't have stood in line.

[pale bobcat]

@misty scroll is your dms open i need help !

[shy remnant]

Can you please open a #network-support-old ticket ? Thanks 🙏

[pale bobcat]

i have pending ticket but i dont know if i need to make a new ticket

[shy remnant]

Why would you make a new ticket if you have one pending ?

[pale bobcat]

it was like stalled

[shy remnant]

What is your ticket about ?

[pale bobcat]

high risk account i needed to come back to that ticket when the time done

i explained everything in the ticket !

[shy remnant]

Then wait for the appeal to be answered don’t worry

We will have a look asap

[pale bobcat]

thank you i just wanna come back to the game and go play with my friends

[shy remnant]

Hope it’ll be answered fast enough for you to play with your friends then, have a great day

[pale bobcat]

yeah i hope so cause i someone cheated on my acc with remote play idk how tho but thats how i got banned

[spring brook]

hi there is cheaters on your au server i have made a ticket just seeing if you got it thanks

[sick lichen]

Check appeal plz #5a6f13

[normal orbit]

an admin will get to your appeal as soon as possibvle, this is usually 1-3 business days

[sick lichen]

I've been waiting for 2 days now.

[hexed nimbus]

saturday and sunday aint business days

[tardy dagger]

BR Long!! <@&274971100184576010> <@&874995535881326632>

[devout python]

admins

br long crash

[obtuse stump]

long f?

[shy remnant]

Thanks, it’s been dealt with and it is booting. But next time please, be specific instead of just saying « BR LONG ! »

[hot lodge]

how do i report someone?

[opal garnet]

@echo venture Project administration, please take care of your servers. This is especially true for Rustoria EU main. Server lag is making it nearly impossible to play. It's even reflected online, with people leaving your project and going to servers that don't have it.

[barren bloom]

br long server crashed? he's not showing up for me

[obtuse stump]

The Br long won't let me in

[thorny dune]

BR Long did crash yes, it's rebooting now

[pallid ocean]

eu mueidm has a lot of cheater

Directly ignore the isolation of the trees and shoot you with a gun, and can accurately find your position.

[opal garnet]

@thorny dune

Understand?

[sour forge]

what the reply time on a ban? was falsely banned and opened a ticket

[misty scroll]

Typically within 1-3 days

Submit a ticket please https://rustoria.co/support

[rare axle]

Ticket #e0cbb6

[rare axle]

Thank you

[sour forge]

thanks

[primal edge]

Hey admin please help to check hacker name Three 6 Mafia on Rustoria Sea Long

100% their team is hacking

[hot lodge]

same with Ticket #d5921f on sea long

[median crown]

!report please make a ticket on the support website we don't take reports through discord

[glass olive]

Hey, @primal edge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

tickets are checked in the order they come in - an admin will take a look as soon as they are able to

[late saffron]

/report

[glass olive]

Hey, @late saffron

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tender scaffold]

can u guys please make a restart on eu long? its lagging so hard for 3-5 hours

[unreal forge]

I was banned by mistake.

[stray bay]

I cant open the tickect

[wary marsh]

If my appeal gets denied will i never be able to mkae a new one?

[balmy cypress]

If it was a perm ban yes

playing with cheater bans that expire, you can of course make future appeals

[balmy cypress]

why not?

[balmy cypress]

?appeal

[glass olive]

Hey, @unreal forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stray bay]

I just bought a vip membership on the wrong server, could you remove it?

[balmy cypress]

Hey, make a #payment-support ticket and we can do that

[primal edge]

Hello can i appeal for high risk account?

why got banned by high risk account, what the reason for high riska ccount

[stray bay]

it say this (You don't have permissions to use this)

?

Hello?

[pine moat]

how i can buy vip for rustoria u long

[ocean void]

can i talk to an admin i am the waiting for support chat

[tall parcel]

can i get unbanned pls

[hexed nimbus]

!appeal

[glass olive]

Hey, @tall parcel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked rose]

is it possible to transfer vip bought for one server to another. I just bought it

[fallow veldt]

Create a payment ticket here please https://discord.com/channels/274965952116817920/883058174570135572

If you didnt use it, it should be possible

!report no need to ping Admin

[glass olive]

Hey, @outer anvil

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frail wedge]

can a lovly admin check this Ticket pls? -> https://rustoria.co/support/5b3047
Thanks

ok? 😄

kinda racist 😄

okay 😄

Ty lovly admin:)

[wicked rose]

Like I joined 2 3 times but my ping is so high on eu east long and I want to switch

[fallow veldt]

Did you create a ticket? @wicked rose

[spiral jolt]

hey can you open Ticket #58f7b4

i need some type you

[unreal forge]

I was banned from your server when I was playing, what should I do now?

[median crown]

hello - report tickets are checked in the order they come in so someone will take a look as soon as they are able to - as for appeals the standard response timeis 1-3 business days

[median crown]

!appeal please submit an appeal on the support website

[glass olive]

Hey, @unreal forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded cloud]

I got permanently banned for high risk account 3 months ago. Any way to re-open my ticket so I can get it reviewed?

[hot lodge]

can a admin look at Ticket #4c38ca sea long they have had team members banned almost an hour ago but they are back again

on fresh accounts

[hasty plank]

Hello I get banned for high risk account? What is this ?? Can i unbanned?

[stray bay]

@balmy cypress ??

[balmy cypress]

@stray bay ??

Please make a #payment-support ticket

[stray bay]

mate i cant open ticket, y buy I bought a VIP membership I didn't want, I've been asking for help for a while now and nobody answers me.

I cantt mate

[balmy cypress]

You can now

[fallow veldt]

!appeal

[glass olive]

Hey, @hasty plank

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded cloud]

<@&874995535881326632>

[raven mist]

If it was denied, it will most likely stay that way

[sour forge]

do high risk account appeals take long to be seen too been waiting a little now

[raven mist]

1-3 business days for any appeal

[hot lodge]

shenzyy could you look at a report i made? they were banned earlier and now they have more people on

[gilded cloud]

Its been almost 3 months and I’ve been playing rust just fine in every server I hop in. Never really knew why I got banned. Theres no chance to review?

[raven mist]

give us some time

[hot lodge]

ok sorry they are just making it difficult for us i apologize

[raven mist]

I understand, we'll get right to it

[hot lodge]

Thank you

[gilded cloud]

Is there any time length in order to being able to re open?

[spiral jolt]

Ticket #68a087

[zinc storm]

!appeal

[glass olive]

Hey, @zinc storm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zinc storm]

Appeal #d35b13

!appeal

[glass olive]

Hey, @zinc storm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawdry frigate]

how long do cheater assocation bans last? cause i met the dude in this server

didnt know he was cheatin

<@&274980199668645888>

oopsies

[hot lodge]

@raven mist thanks for looking at my ticket, it seems someone has came to there base and entered codes and closed there base up

[hollow cosmos]

When you try to connect to a rustoria server it will say your ban length

[tawdry frigate]

it doesnt show it for me but is it perma/

[hollow cosmos]

Typically it's 7 days for a first offence but it can be different, depends on the situation

[tawdry frigate]

ok

[sour forge]

it wont even let me on the server either when it says high risk account, im literally the most normy rust player out there😂

[hollow cosmos]

?appeal

[glass olive]

Hey, @sour forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[abstract hill]

support

[shy swift]

Please tell me how many days I've been banned for.

[digital oyster]

!Ticket

[glass olive]

Hey, @digital oyster

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty fulcrum]

Hello, what do you need help with?

[light nimbus]

Admins pls cheak ticket

[median crown]

tickets are checked in the order they come in - as for appeals the standard response time is 1-3 business days

[hearty fulcrum]

hello, we are checking tickets right now! but it takes us time to investigate, so please give us some time thank you

[fickle yoke]

could someone help?

(i'm trying to apply for staff)

[median crown]

https://rustoria.link/ and make an unlink request

[fickle yoke]

but here it showes this

[median crown]

click the small icon above "joined"

[zinc storm]

when will my appeal ticket got check?

[abstract hill]

snipin

stream snipe of hell

[hearty fulcrum]

!report

[glass olive]

Hey, @abstract hill

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sinful oasis]

Why do I get a kick ban after waiting for 4 hours, like it's cheating?

[zinc storm]

2-3 DAYS? by that day my base willl decay or get raided by someone, Appeal #d35b13

[rich kite]

i just got muted for typing ranger in chat

[hearty fulcrum]

!steamid

[glass olive]

Hey, @rich kite

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rich kite]

76561199184107140

[sinful oasis]

and what's my problem?

[hexed nimbus]

#general message

[hearty fulcrum]

unmuted you, but i recommend you avoid saying the same word again

[hearty fulcrum]

you need to make an appeal https://bans.rustoria.co

[verbal mason]

i put in a mute appeal. some kid said say the first four words of "Pakistani" for free ak and my dumbass was muted for being stupid because i typed it

[abstract hill]

do u check the tickets ts getting bad

[hexed nimbus]

TICKETS GET LOOKED AT IN ORDER THE COME IN SO BE PATIENT

mb caps

[abstract hill]

ok thank u

[smoky hearth]

!ticket

[glass olive]

Hey, @smoky hearth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[abstract hill]

anyone else other than luke can get me creator role?

dont think he is active

[hexed nimbus]

did you dm him ?

[abstract hill]

yea

[glass olive]

Hey, @flint tiger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

he will get to you as soon as he is able mate

[glass olive]

Hey, @crimson vine

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[atomic timber]

Just sitting there wreaking havoc on people

[glass olive]

Hey, @atomic timber

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crimson otter]

Where are SEA servers located? So I can setup my ExitLag to help with ping

[shrewd sail]

Пж разбаньте

будье людьми

будьте*

[somber cedar]

Hello! I was playing Rust and got kicked out due to a timeout. I tried to rejoin, but they kicked me out on the EU Mondays server, citing "cheating." I didn't do anything wrong, so I think I was banned by mistake! My nickname in the game is Misanthrope.

[wary marsh]

i was banned like 1-2 months ago for cheating and will that last forever? i will never be able to come back?

[atomic timber]

I hope you dont come back. Cheaters are a plague

[fallow veldt]

@vagrant lion What's the issue?

[vagrant lion]

i can not join the server

i get kick cheating

[winter frigate]

!ticket

[glass olive]

Hey, @winter frigate

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fallow veldt]

!appeal

[glass olive]

Hey, @vagrant lion

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[empty monolith]

Hello, I was playing with a teammate on the Rustoria ru medium server, and we decided to invite a random player from the chat. There were no suspicions of cheating, and the conversation did not mention it. I would like to ask you to unban me, as I will be more careful in the future when choosing players from the chat.

[long wren]

!appeal

[glass olive]

Hey, @empty monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slim swift]

admin

[lyric basalt]

hi

[slim swift]

i need help with my rewards kits

i couldnt use them for the whole time ive had them, and now they expired

[lyric basalt]

What was the reason why you couldn't use them ?

[slim swift]

i had noa access

i put a ticket with shenzy

that was over 280,000 points i used

[lyric basalt]

Can you make a payment ticket again so our payment staff can have a look at it as its not something we are able to deal with

[timid idol]

Hey Marzy

I am suspecting some1 of using cheats I am not very sure how do I find out?

[sturdy terrace]

!report Please head to the link below and submit a ticket!

[glass olive]

Hey, @timid idol

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timid idol]

Thank you Stormz ❤️

I'd appreciate it if u guys could also check it out tho cus if they are cheating they ruin the game 😄

[vagrant lion]

admin

[chilly loom]

i need support

2 guys do duo in solo lobby

and kills me

someone can help me?

<@&874995535881326632>

[drifting herald]

What do you mean solo lobby?

[chilly loom]

solo server i meen

[drifting herald]

We have no solo servers 😄

[chilly loom]

what

the title telm me "solo"

u not "rustadia"?

[drifting herald]

We do not have a " rustoria solo"

[drifting herald]

We are Rustoria, not Rustadia

[chilly loom]

i can show u?

i meen the link show me this discord sorry

[waxen forum]

Guys i need help

The water pump is drawing 12 liters from the water drum, but it's not pumping it forward.

I think it's bugged.

<@&874995535881326632>

[covert needle]

<@&874995535881326632> i need help with a ticket without answer...

[odd siren]

Ticket #3ec322

[deep gulch]

!appeal

[glass olive]

Hey, @deep gulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith raven]

Guys, have some server that Will wipe tomorrow?

!wipe

[glass olive]

Hey, @zenith raven

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[celest jewel]

Hello, what is the proper way to report a cheater, on Rustoria if the f7 report menu is not getting any results?

[fading carbon]

can i get unmuted i was unaware that you got banned for certain words

[cinder zealot]

!appeal

[glass olive]

Hey, @fading carbon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cinder zealot]

!report

[glass olive]

Hey, @celest jewel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[celest jewel]

!report

[glass olive]

Hey, @celest jewel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[whole gust]

can i get some help plzz

[timid idol]

Hi admins check the tickets pls 😄

[pallid ocean]

What does this mean? Do I need to wait for review or the injunction appeal failed? Ban Already Appealed

You have already submitted an appeal for this ban.

Banned for

Playing with cheater

[rare musk]

Admin there is a very blatant cheater, i reported him on the site but no reaction.. this guy is taking everything from us like this -.-

and he has only 120 hours

[pallid ocean]

Can anyone explain my problem?

[fresh bluff]

yo you guys banned my teammate that had done nothing on the server he was naked in my base and logged on and got banned for cheating , he just got on and wanted to play , you can check my whole team we are not cheaters

[blazing fern]

BLATANT CHEATERS ON MAIN

[barren plank]

rustoria us main blue face spin botting quintuple gaming right now HARD

[blazing fern]

yall gonna ban these kids or nah?

[barren plank]

dude is on gamersupps

[hushed belfry]

!ticket

[glass olive]

Hey, @hushed belfry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blazing fern]

!ticket ? this kid spin botting on ur server and you want us to !tcket

[glass olive]

Hey, @blazing fern

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[languid plover]

!ticket

[glass olive]

Hey, @languid plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[languid plover]

┬─┬ノ( º _ ºノ)

!ticket

[glass olive]

Hey, @languid plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mild fog]

Hello, administration, I have a question. I received a game ban for 3 days. Can you unban me from your server after 3 days? I really love and respect your servers and I really like the community on your server.

[barren plank]

YO MAIN US IS GETTING RAGE HACKED

[lilac juniper]

brez

[hushed belfry]

NEED AN ADMIN TO TAKE CARE OF MY TICKET

@daring field<@&874995535881326632>

[barren plank]

admins wake up

dudes flying

[languid plover]

Nah they sleepin goodnite

[viscid vine]

!report

[glass olive]

Hey, @barren plank

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[barren plank]

naw hes banned

[viscid vine]

Appeals can take 1 to 3 business days

[viscid vine]

Depends on your ban

[mild fog]

Can you make it so I can send you a photo?

I'll send you a photo on steam

[signal minnow]

any admins can u look my appeal please

[trim tapir]

hes not responding

help me im tryna play with my team

[viscid vine]

Appeals can take 1 to 3 business days

[mild fog]

салам

нексбит

[signal minnow]

👋

[mild fog]

чекни лс

[signal minnow]

i understand, but my base getting raided and my clan banned, can someone look it please?

[trim tapir]

i need help

[mild fog]

dan?

Can you make it so I can send you a photo?
I'll send you a photo on steam

[trim tapir]

can someone message @misty scroll

[viscid vine]

You can send me on discord

[pallid ocean]

What does this mean? Do I need to wait for review or the injunction appeal failed? Ban Already Appealed

You have already submitted an appeal for this ban.

Banned for

Playing with cheater

[buoyant trellis]

maybe dont cheat

[weak cedar]

hahaha ez loot

[signal minnow]

never cheating, just better

[weak cedar]

your hiding loot and we still found it

[buoyant trellis]

2 of u banned not even just one lmao

[signal minnow]

who is second?

i know only about me

[buoyant trellis]

mir or sm

[tidal sentinel]

admins actually dont look at loot hiders/cheaters appeals sorry dawg

[signal minnow]

are u sure?

[lunar grail]

nexbit why that big of base and tower just to run loot??

sure its "better"?

[signal minnow]

ye, i am just better, we have 0 beds in main and 0 kits to def it

u came 30 deep in 5a.m

[weak cedar]

YEAH BECUASE ALL IN 3RD BASE

[lunar grail]

30 deep?

[tidal sentinel]

better but banned hmmmmm

[lunar grail]

you are delusional lmao

[weak cedar]

that were raiding rn

[mild fog]

ff[f[f[f[f[f. бедный нексбит и рипы

[tidal sentinel]

is the 30 man in the room with us?

[signal minnow]

i will get unbanned mate, i am not cheating, chill

[tidal sentinel]

https://tenor.com/view/rodrick-camera-point-rodrick-heffley-diary-of-a-wimpy-kid-gif-13001614153341977897

[weak cedar]

okay MATE

[signal minnow]

mir is not baned for cheating btw, he is assoc ban

[lunar grail]

can u answer why the tower and a 4x base just to run loot??

like a good reasonable answer??

[signal minnow]

noone run with loot, all loot was there from start

[mild fog]

People are convinced that a person is a cheater without any physical evidence, it's ridiculous.

[signal minnow]

and loot not even in base mate

[lunar grail]

okay then answer this please

why do you play like bitch?

[signal minnow]

wdym like bitches?

[weak cedar]

ahahaha

[lunar grail]

a tower and main base and you stash loot somewhere else?

[zenith cypress]

nexbit?

[lunar grail]

like bitch

[weak cedar]

yes

[lunar grail]

yes

[signal minnow]

u are raiding in 5a.m and u said we are bitches, okey

[mild fog]

nexbit just rage cheater )

[tidal sentinel]

international server, adapt

[weak cedar]

5:31 pm btw

[mild fog]

hahahahah

[weak cedar]

its prime time

[lunar grail]

yall could have raided us fyi

same thing

[tidal sentinel]

china come raid me at 8am in my 4x4 30 deep and i still defend, shoulda toggled harder

[lunar grail]

also, GG

[signal minnow]

what u want from me anymore? i am waiting for my appeal, will see u on server

[lunar grail]

we call the GG

[weak cedar]

back to beach then

[tidal sentinel]

https://tenor.com/view/come-look-at-this-come-look-at-this-meme-run-run-away-laughing-at-phone-gif-24193569

[signal minnow]

I'm as surprised by ban as you are, so thats all what i can say

[weak cedar]

where is t90

you kick him from group?

[signal minnow]

it is me :/

[weak cedar]

lol

200m stand spray must be legit

[signal minnow]

ye mate, 15k hrs and 2 top 1 ukn, must be legit

[weak cedar]

lol

[tidal sentinel]

https://tenor.com/view/come-look-at-this-come-look-at-this-meme-run-run-away-laughing-at-phone-gif-24193569

[buoyant trellis]

aye bro gg

u cant win them all

[lunar grail]

ukn = cheater heaven bro wdym

[signal minnow]

rn ye, ik, i were in season 29-34 somewhere there

rn it is full of cheaters

fritz look dms

[granite olive]

hi nexbit

[weak cedar]

EZ BOX OF ROCKETS!!!

[buoyant trellis]

Yall need better hidings spots fr like holy

[tidal sentinel]

corner of the base huh, cute shelf in there and everything

thanks dude!

[drifting totem]

I need help from an admin

[long wren]

what do you need help with

[drifting herald]

There's no need for this, thanks

[upper lark]

I find your profile picture offensive

[drifting herald]

[upper lark]

No need for someones grandma to be put out like that.

Will be talking with Ryan about this

[drifting herald]

Okie dokie you do that.

[primal edge]

Appeal #e7771c pls

[mild fog]

@viscid vine

i sent you

who can help me?

[long wren]

typically a response to an appeal will take 1-3 days.

[violet ruin]

whats up?

[mild fog]

Can you make it so I can send you a photo?
I'll send you a photo on steam

@violet ruin

[drifting herald]

Feel free to send me a DM, and i will see if i can help

Or just ask in here

[steep trail]

Why you not on vital

[weak cedar]

bc vital boring

[mild fog]

yo bro

[radiant garden]

can a staff DM me, i need to send a screenshot

[mild fog]

@drifting herald you can give me answer ?

in dm

[pallid ocean]

ADMIN ，plz check #4c440d

Thank you plz

[jade lava]

What time do the admins wake up?

The cheaters are very happy at this time.

[sour forge]

i waited 3 days no reply 😕

[pallid ocean]

ADMIN ，plz check #4c440d

[long wren]

Weekends are not counted as they are not business days. 🙂

[long wren]

appeals take 1-3 bussines days

and only banning admin can replt to appeal

[naive phoenix]

hi, I need to start a ticket please

[pallid ocean]

Isn't Playing with cheater a ban?

[mild fog]

crazy

[long wren]

appeal or ticket?

[long wren]

oh you make a ticket?

[naive phoenix]

a ticket, it's saying I can't join due to "cheating" and no other info?

I've never cheated in a game in my life lol, so i know I wasn't reported

i have like zero kills for this wipe as well

I can send a screenshot

[mild fog]

Can anyone help me? Anti-cheat banned me for 3 days. Will I be able to get the ban unblocked after I unbanned on rustoria?

[pallid ocean]

Yes

[long wren]

Your ticket will be processed as quickly as possible.

[long wren]

!appeal

[glass olive]

Hey, @naive phoenix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

maybe eac can because the banned you not Rustoria

[mild fog]

no

on rustoria

[hexed nimbus]

still got nothing to do with them if you banned on Rustoria because its EAC that banned you not the staff here

[mild fog]

you can see dm

[hexed nimbus]

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

[mild fog]

i know

broo you can see, i send you screen

[hexed nimbus]

well seems like your appeal here got denied so then its final and you gotta move on mate

[dry cloud]

76561198212068531

cheats

[glass olive]

Hey, @dry cloud

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

Whats up?

Report him via f7 and our website

[dry cloud]

ban please

[violet ruin]

?report

[glass olive]

Hey, @dry cloud

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dry cloud]

just msg admin the steam holy

[violet ruin]

please report the player via f7 and our website

we dont handle bans through steam messages

[drifting quarry]

i am banned on the server but I cant appeal it because it says already appealed

[sturdy terrace]

?steamid

[glass olive]

Hey, @drifting quarry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ebon yarrow]

Hello, I was playing Rust on your server and killed one player with a headshot from a bow. He started writing that I was using cheats, even though I don't, and today I noticed I'm banned from your server. Please help.

[sturdy terrace]

?appeal

[glass olive]

Hey, @ebon yarrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[autumn charm]

?appeal

[glass olive]

Hey, @autumn charm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ebon yarrow]

yes

[royal coyote]

Hello, why was I banned on the eu long server, I played without cheats

[sturdy terrace]

Please do as this message says - #support message and submit an appeal on our server

[lone pewter]

will wipe be there at 22:00 today?Eu Mondays

[violet ruin]

hey, you can see when the wipe on our server are via #server-info

Wipe Schedule: Mon @ 3PM UK / 4PM CEST

[spring brook]

admin do ya job

[violet ruin]

whats the issue?

[spring brook]

cheaters au premuim

[glass olive]

Hey, @spring brook

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crystal meadow]

After purchasing VIP, I can't access the server again due to a ban.

why?

[violet ruin]

report via website and f7

[violet ruin]

#payment-support

what is the reason for your ban @crystal meadow ?

try connecting to our servers and you will be given a reason

[crystal meadow]

cheating but i am not cheating

[spring brook]

did support a ticket

the japs on au are cheating fuck this server

you guys cant dxo ya job

wonder why its dead

[violet ruin]

have you tried appealing, was it declined or no response (or accepted)?

[spring brook]

made heaps of reportrs

[violet ruin]

please wait as reports are done in order

[spring brook]

we waited but yeah

fuck the server

[crystal meadow]

yes

and accepted

but the ban come back again

[violet ruin]

with what reason

[spring brook]

fuck the ban man

your a cheating fuck to

fuck this server you admin cunts are useless

[crystal meadow]

idk

[violet ruin]

try connecting you will get a reason

[violet ruin]

i understand you're frustrated but admins have lifes

tickets on a videogame arent a priority in their life

[crystal meadow]

cheating but i am not cheating

[violet ruin]

please be patient

[spring brook]

they do but we reported them yesterday

[violet ruin]

will pass forward

[thorny dune]

!steamid

[glass olive]

Hey, @crystal meadow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Take a little break and come back whenever you're able to talk with respect

[crystal meadow]

76561199824241427

[primal edge]

Hello admin, why my ban appeal got rejected with no reason? im just asking for the name is hacker on my team but your admin cant give me name, this admin randomly ppl with no reason and say all ppl is hacker?

Appeal #e7771c

[thorny dune]

You will need to submit an appeal on our website https://rustoria.co/support/appeals

You can open a #payment-support ticket for assistance with our VIP and what can be done

[celest rampart]

https://steamcommunity.com/profiles/76561198883273142/

[violet ruin]

whats up?

[celest rampart]

I was banned because I was playing on a team with a cheater

[crystal meadow]

I did a ticket

[primal edge]

bro admin on this server is randomly ban ppl with reason playing with cheater and i ask for name cheater he cant say it

[near hemlock]

@raven mist unban me please ❤️

[thorny dune]

You were not banned for no reason, as the kick message suggests you were banned for playing with a cheater. I suggest you talk to your team and figure out who the cheater was amongst you and be more cautions about who you let in your team in the future

[celest rampart]

okey

[thorny dune]

Great, we will review it and respond as soon as possible

[celest rampart]

I didn't know those people.

I came to play on the server alone

[primal edge]

Yeah im asking to you who is cheater in my team, cause i ask all my team there is no one using cheat, but all my team was banned with reason playing with cheater

[tardy horizon]

EU east long crashed <@&274971100184576010>

[thorny dune]

Then one of them isn't telling the truth it seems, you are correctly banned for playing with a cheater

[tardy horizon]

server frozen

[thorny dune]

You can appeal on our website here https://rustoria.co/support/appeals

[primal edge]

U banned us with reason playing with cheater, so you know who is cheater on my team right? please just tell me who is cheater on my team thats why u ban us with reason playing with cheater

[cyan flame]

frozen serv

[celest rampart]

did

[primal edge]

Rustoria server is not fun again cause admin reandomly ban ppl without investigation first

[brisk patrol]

eu long east frozen

restart plz

[thorny dune]

Again you are banned for playing with a cheater, there is nothing else to tell you here

[celest rampart]

I just don't understand, I came here to relax, I found people, I started playing with them, and then boom, I'm banned

[primal edge]

lol the admin dont know who is cheater, and banned ppl with reason playing with cheater, admin just assumed and ban with no valid investigation

[celest rampart]

the ban applies to the Steam account?

[thorny dune]

There was no assumption, someone on your team was cheating and were banned along with your team for playing with them

[thorny dune]

If you are banned, you would be banned on all accounts until the ban expires or if your appeal is approved

[royal coyote]

Where can I see that I've been unbanned?

[thorny dune]

Forwarding this now, thank you

[primal edge]

can u tell me the name cheater on my team thats why u banned us with reason playing with cheater?

[celest rampart]

Will this result in a ban on Steam?

[royal coyote]

Why was I banned at all if there are no cheats?

[primal edge]

if u cant say the name so unbanned us, cause u just assumed all people using hack with no valid

[thorny dune]

No, only EAC or Facepunch can do this. You are only server banned on Rustoria

[primal edge]

HAHAHA same on me bro u got banned with reason playing with cheater but no one is cheater on ur team

[thorny dune]

You are correctly banned for playing with a cheater

[thorny dune]

!steamid

[glass olive]

Hey, @royal coyote

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[royal coyote]

pr1daff

[violet ruin]

steam id, not name @royal coyote

[primal edge]

yeah who is cheater bro no one is cheating im already ask all of my team https://steamcommunity.com/id/stonely12/

[royal coyote]

It's id steam

[thorny dune]

Hey there, your issue should be fixed and you should be able to reconnect now

[thorny dune]

Feel free to DM me

[near hemlock]

@thorny dune can you unban me please bro 5 months is more than enough https://steamcommunity.com/profiles/76561199247942089

[fast crow]

obvi teammate will not tell u xD u guys who play with cheaters need to stfu and choose ur friends carefully. Nobody likes cheaters or people who play with them. Get used to being banned.

[stoic hollow]

https://tenor.com/view/mr-bean-gif-5958854468941694453

[primal edge]

i already dm u

[thorny dune]

Feel free to DM me also

[celest rampart]

@thorny dune What's the message from the bot?

[quick gale]

I was banned for playing with a cheat and my entire team , even though no one was playing with cheats.

[thorny dune]

You can appeal here and we will review it as soon as possible https://rustoria.co/support/appeals

[west rock]

i got banned for cheating. I just got my Pc 2 weeks ago. I don't even know how to cheat! My Internet kept crashing yesterday. can trying to join to many times flag something?

[celest rampart]

@thorny dune What's the message from the bot?

[drifting herald]

Please submit an appeal at https://rustoria.co/support/appeal

[west rock]

I did. How long dose it take? my base is going to decay!

[thorny dune]

I'm not sure what you mena exactly by this? Feel free to send me a DM

[celest rampart]

okey

[slate raft]

Hello, I'd like to ask about logging into the Rustoria servers. I abandoned the game for six months; before that, I could easily log in, but now I've returned to Rust, and when I try to log into the servers, during the final loading phase, I'm kicked out with the error "Disconnected (Cheating) returning to the main lobby." I've never used any cheats, plugins, or anything like that.

[thorny dune]

!steamid

[glass olive]

Hey, @slate raft

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fickle yoke]

hello, i wanna apply for staff but this thing keeps showing up,even though my discord and steam are are linked to the same lilke there is no other account

[thorny dune]

Hey there, feel free to send me a DM

[fickle yoke]

my steam isnt linked to another dc

[shell canyon]

how long does it normaly take for staff to respond to a ban appeal?

[hollow cosmos]

Ban appeals can take up to 3+ business days. Typically they will be answered quicker though.

[unreal sable]

1 month old account running and face checking eveeryone and wins but admins think hes clean

[proper granite]

Anyone know why my rust store says failed to connect to steam store? I can’t view the rust store in the menu…

[vivid crown]

how long does Marzy take to respond

Wipe is in 45 min

[lethal solstice]

Does any1 know why i can't join the server? It keep saying authentication time out but i have no issue with other server

[south hull]

While playing with my friends, we got banned for no reason because of cheating, but we did not use any 3rd party software steam id 76561199234525322 name Wriex

[celest coral]

While playing with my friends, we got banned for no reason because of cheating, but we did not use any 3rd party software.

Name : Kürt Savar

steam id : 76561199114012033

[dry ore]

where can i find the map vote for rustoria.co EU mondays

[hollow cosmos]

the map vote is over now. Map votes can be found here: https://rustoria.co/maps

[vivid crown]

What does the come to "discord.gg/rustoria" - Marzy mean? am i banned or is it just about how my account looks

[hollow cosmos]

DM @lyric basalt

[vivid crown]

Wipe is in 38 minutes, do you think ill reach it in time?

Ive never had any server send a message like this, is it only rustoria doing this

[celest coral]

While playing with my friends, we got banned for no reason because of cheating, but we did not use any 3rd party software.

Name : Kürt Savar

steam id : 76561199114012033

[south hull]

While playing with my friends, we got banned for no reason because of cheating, but we did not use any 3rd party software steam id 76561199234525322 name Wriex

[hollow cosmos]

@south hull @celest coral You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[rigid slate]

i cant join sea long

[white prism]

help I was playing with a person on the server and I got banned for playing with a cheater and now it's crashing with the reason of playing with cheats and the person hasn't been banned and I don't know if they have cheats or not how to unban myself what should I do the person killed me and kicked me

[hollow cosmos]

/appeal

[glass olive]

Hey, @white prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy wing]

you dont know that happened to the seal long ?

[rigid slate]

no

[raven mist]

Authentication time out?

[rigid slate]

yes

[amber echo]

This is my first time playing Rust on this server, but for some reason I can't connect to the server and it keeps saying I'm using cheats.
Please help me.

[raven mist]

Will forward to our devs

[rigid slate]

just loads on negotiating connection

[agile pasture]

guys how to fix this issue when trying to connect to a server using the console command and not connect from the menu (it does that even when the server is online btw)

[rigid slate]

how long

[torpid fern]

My house will soon rot.

[pallid ocean]

Admin，plz check #4c440d,thank you

[amber echo]

I couldn't do it.

[wicked flax]

where can I write about banned?

[stark sparrow]

Admin did sea long got maitenance?

Its says authentication timed out

[slow lantern]

you can submit a appeal on the rustoria website

[white prism]

I applied for a ban because I was playing with a cheater, or it was a mistake, but I'm sorry for asking how long it will take.

[normal orbit]

1-3 business days, but occasionally can be faster.

[normal orbit]

!appeal

!appeal

[glass olive]

Hey, @normal orbit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

I think it maybe on your end because I can see players online and active now

[midnight sky]

+1 to SEA Long not being able to connect

[drowsy wing]

you dont know that happened to the seal long ?

[wicked thorn]

cant connect to sea long as well

[stark sparrow]

Everyone has same issue's, could u tell devs about this

[ruby swallow]

yes I can't join sea long server too

it has been over 1 hour

[smoky hearth]

how long is gonna take an appeal?

[stuck sedge]

Hello, how to turn off chat auto translate?

[fickle yoke]

I got a question, how long does the staff request take

Like I requested 2 hours ago, does it take a day or even more for them to answer?

[fallow veldt]

You mean application?

[fickle yoke]

Yea

[fallow veldt]

I got my response after 2-4 weeks

[fickle yoke]

Alright

[fallow veldt]

Can take a bit

[fickle yoke]

Do u get paid or only get queue skip

[fallow veldt]

Queue Skip

No Real World Payment

[runic anchor]

Hi, I wanted to know if, in the case of inviting a player to a team and they are using hacks, if I report them via ticket and am still on the same team as them, will I receive a ban for being associated with them?

[hearty fulcrum]

If you think someone is cheating, then you shouldn't keep playing with them.

[sterile pond]

what wrong with ur ban system

why my friend got banned for cheating 4.5k hours and a lot of ppl here have the same problem

[delicate surge]

hello i dont play often rust and espicially in this server i waited 20 min queue and it said im banned for cheating who can help?

[hearty fulcrum]

Has your friend sent us an appeal yet? https://bans.rustoria.co

[hearty fulcrum]

!steamid

[glass olive]

Hey, @delicate surge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[delicate surge]

76561198201982329

!steamid 76561198201982329

[glass olive]

Hey, @delicate surge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusk belfry]

how much days do i get banned if i play with cheater

[delicate surge]

76561198201982329

[hearty fulcrum]

Thank you, I'll check. Please wait

[odd siren]

Ticket #918bab look ticket pls in website

[hearty fulcrum]

This should be fixed now. Please try connecting to a Rustoria server

[delicate surge]

thanks for the fast reply and fix

[royal coyote]

кто русс?

[hollow depot]

why am i out of sync from the server, so im on the server but i cannot do anything, on my screen im alive running around but on teammates screen dead, but still on the server.
Server: EU Mondays
steam id: 76561199833469357

@hearty fulcrum

[odd siren]

Ticket #334ae2

[hollow depot]

Ticket #4bfa37

[raven mist]

!report

[glass olive]

Hey, @reef rose

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[delicate surge]

its not fixed

76561198201982329

[hearty fulcrum]

I'll take another look

[hollow depot]

is there anyone on the tickets, cos i have been stuck for 30 min

[hearty fulcrum]

Okay it's fixed for you again. Please try waiting a few minutes and then try connecting again

[delicate surge]

ok thanks

[hearty fulcrum]

Yes, we are on tickets now. However, there are other people who have made tickets besides you, and we go through tickets in order. Also, investigations take time because we are people, not computers. Please be patient with us, thank you.

[raven mist]

Are you safe in base?

[hollow depot]

no

igk where i am my client and serer are desynced

[raven mist]

are you able to log off?

and login again

[hollow depot]

for the server im dead but on my client im alive and i can type in chat

[sleek cloud]

Hello, how can I check if I'm banned on the corner and for this?

[hollow depot]

if i log off i dont get the 3min queue immunity

[raven mist]

send me a dm

[hollow depot]

explained it in in #1437482568172965999 and tickets/4bfa37

[raven mist]

I see, send me a dm and we'll figure it out 🙂

[lyric harness]

Mb more slots for EU East Long?

575-600?

Now 500 and 138 queued

[raven mist]

Slots depends on how the performance is going, also its a long server - needs to last for a month

[clear echo]

Sorry for ping, but is it possible for an admin to check my teammate's ticket? Thank you in advance.

Appeal #f976df

[warped copper]

where do i submit a report?

[sleek cloud]

Please review this ticket Appeal #b8c521

[violet ruin]

!report

[glass olive]

Hey, @warped copper

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

The standard response time is 1-3 business days, but can be more or less based on the situation.

same goes for you @clear echo

[sleek cloud]

Thanks, but I was banned for no reason. They're taking risks for some account, and I want to play.

[wispy dirge]

?appeal

[glass olive]

Hey, @sleek cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged cypress]

Hello, I’m playing on the Rustoria EU East Long server. I waited in a queue of 150 people and finally got into the server, but my graphics were messed up for some reason — everything looked like plasticine. So I decided to restart the game because I know you usually get 5 minutes to rejoin without waiting in the queue again. However, when I logged back in (less than 5 minutes later), it showed me the queue again. I don’t understand — do I really have to wait another 3 hours?

[misty scroll]

The grace period on Rustoria is 2 minutes

[timid idol]

Schaadt can u help me

[misty scroll]

Depends on what you need help with 😛

[odd siren]

Ticket #54222f

[timid idol]

Well I think over 10+ players made a ticket for https://www.battlemetrics.com/players/1193134649

[misty scroll]

This person was banned a few minutes ago

[timid idol]

But I admin closed my ticket with ''couldn't find anything'' but the account is just made 5 days ago and hes giving out headshots.....

how is his team not banned brother?

[misty scroll]

Banned for high risk account, not cheating

[odd siren]

Ticket #54222f pls look ticket in website

[timid idol]

he is cheating XD

[misty scroll]

Tickets are actively being reviewed

[timid idol]

we even clipped a lot but u know I understand ur point of view, the problem is its just so frustrating that this kind of ppl ruin my 30 hour grind -,-

[winged cypress]

Okay, but I didn’t even log in again for two minutes

[timid idol]

Schaadt is there any possible way u guys could check it again before concluding please?

And check the whole team aswell? becaues they all just have a new account and they are dominating snow, which in my opinion is almost impossible to give out headshots with an ak with a 5 days old account 🙂

[misty scroll]

Seeing how they are already banned it would be difficult to investigate further at the moment. If you believe someone else from the team is cheating, please do submit a ticket through https://rustoria.co/support and we will check it out!

[echo ingot]

Hello, we were banned for playing with a cheater, but we were playing as a couple, and we didn't have any other people.

[winged cypress]

Hello, I’m playing on the Rustoria EU East Long server. I waited in a queue of 150 people and finally got into the server, but my graphics were messed up for some reason — everything looked like plasticine. So I decided to restart the game because I know you usually get 5 minutes to rejoin without waiting in the queue again. But I rejoined in less than 2 minutes, and it still showed me the queue. I don’t understand — do I really have to wait another 3 hours?

[echo ingot]

Pls help

@misty scroll

[winged cypress]

Pls HELP

[echo ingot]

<@&274971100184576010>

[misty scroll]

https://rustoria.co/support/appeal

Submit an appeal here

[timid idol]

we actually did

[echo ingot]

How long will the appeal take? I played all night yesterday and wanted to play today, but I had to wait in line.

[misty scroll]

Appeals are 1-3 days

[echo ingot]

...

[wintry crag]

Hello, I just got banned from your server due to "High Account Risk." What should I do?

[misty scroll]

Submit an appeal here: https://rustoria.co/support/appeal

[wintry crag]

And I'm a streamer, streaming right now.

Please look at my application, I'm streaming and I need to continue playing.

[lyric basalt]

Appeals are dealt with in range of 1-3 days, please wait patiently like every other players

[thick sleet]

hello i just got banned i dont now why sorry for my bad english because i from russia i dont know so much englkish worlds can you check plz my application for ban plz https://steamcommunity.com/profiles/76561199571526443/

[visual hamlet]

my friend got banned for cheats too, he just rn went a queue xd

[rare axle]

Ticket #0f3ba8

@lyric basalt Ticket #0f3ba8

[hollow cosmos]

Tickets are looked at in order of when they are submitted so please be patient

no need to ping admins for this

[rare axle]

Ticket #d05f1c

Ticket #ddf33c

[lucid sun]

Good afternoon. I got banned for playing with a cheater when we didn't know because we met him on the server. They said the ban would be lifted after 7 days, which ends today, but I'm still banned.

[echo ingot]

I have submitted an appeal, is it possible to review it more quickly? Since the ban was made by mistake

[fallow veldt]

!appeal

[glass olive]

Hey, @lucid sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple hedge]

почему меня забанали

[echo ingot]

на английском пиши

[supple hedge]

Hello, why was I banned for playing with software even though I'm clean?

[cinder glade]

Hello, why was I banned for playing with software even though I'm clean?

[near halo]

can i talk to admin

[supple hedge]

Half of our teammates banned us

[near halo]

mz friend got banned for no reason

[echo ingot]

Меня вообще по приколу забанили за игру с читером, одного из всей пачки, причём никого с читами не было

[supple hedge]

We accidentally added someone to the timelines and we were banned immediately, and he was banned too.

[cinder glade]

we accidentally added a person to the group and were immediately banned

[supple hedge]

у нас тож самое

[sinful oasis]

Yesterday I logged in and it said "cheating." Yesterday I was waiting to appeal the ban on the site. Now I see it's gone, but the fact is, it's a kickban, cheating. I can't figure it out. Help. I'm 99th in line now. If the same problem happens again, I don't know. 🙁

[near halo]

can someone of admins

come to talk with me pls

in support

my friend too

same shit

[rare axle]

Ticket #d05f1c

Ticket #ddf33c

Ticket #0f3ba8

[supple hedge]

help

[near halo]

admins come i paid vip and you cant fix my problem

whz would i support this server in future

show respect to solve mz problem

[hollow cosmos]

@near halo @supple hedge @cinder glade
You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[near halo]

brooooooo hahahahahhaah 3 dayss after mz friend got banned for no reason after i bought him vip shame zou

[hollow cosmos]

spamming ticket IDs will not make admins review them faster

[hollow cosmos]

It can take up to 3 days

most of the time its faster

[near halo]

bro this is rly shit i wont support you anymore just check how much i support rustoria and i got this shit now

i paid and i want explanation why this happen twice this week

[sinful oasis]

So what about my reason?

[near halo]

yeah man this support never online and dont give you clear explanation

[hollow cosmos]

So you made an appeal and its "gone" ?

can you explain again for me what your issue is?

[sinful oasis]

So I got a kickban in the game, but there's no appeal on the website. So, there's no ban. What should I appeal? Yesterday I just waited in line for 3 hours after the check to get a kickban.

[signal minnow]

can i dm someone about my appeal?

[near halo]

doomx i bought vip for my friend this is his steam id 76561199824241427 and he got banned can you pls check it i had same problem before and they fix it and now again

[royal coyote]

Account information@pr1daff

[royal coyote]

ХХВХВХВ

[hollow cosmos]

Your friend needs to make an appeal if he hasnt already.

[near halo]

he did it

[hollow cosmos]

He now needs to wait for a response to his appeal

that is the process when someone is banned

[signal minnow]

doomx can i dm u about my appeal?

[hollow cosmos]

Im not an admin

[signal minnow]

sad

[near halo]

why you talk then

admins jerking off doing nothing and i pay money to them so sad

[hollow cosmos]

Admins have a lot to deal with as well as other appeals to respond to

[near halo]

they dont respond shit

[hollow cosmos]

Just because you bought vip doesnt give you priority

you just need to have some patience

[near halo]

play league legends and shut up bro

[signal minnow]

why u so rude mate

[royal coyote]

account info id 76561199849303968

[raven mist]

Your mate can appeal on our website 🙂

[royal coyote]

?

[raven mist]

?

What do you mean?

[signal minnow]

can i dm u about my appeal?

[raven mist]

Only your banning admin handles your appeal so you'll need to wait for them im afraid

[signal minnow]

sad 🙁

[sinful oasis]

Okay, is it possible to somehow check if there is any ban at all?

[raven mist]

Join the server

[royal coyote]

pls account info id 76561199849303968

[raven mist]

What do you mean with this?

[mild fog]

shenzy

you can see dm?

[royal coyote]

What do you mean with this?

sorry

[royal coyote]

Is there a ban or not?

[lucid sun]

They won't let me open a ticket.

[raven mist]

Are you banned when logging in?

[royal coyote]

I won't be able to play for a week, my friends were banned by my neighbour and I wanted to ask if there is a ban or not

[sinful oasis]

Okay, here I am again, sitting waiting to enter the game + I've been sitting here for an hour already and I was banned yesterday, my ban is not on the server, I don't understand, it's another waste of time and it's better not to try until I get a vac most likely

[royal coyote]

андрей тебя тоже прост так забанили?

[sinful oasis]

да вчера 4 часа отсидел очередь заспавнился и получил какбан тимейты фотку прислали типо все какбан

[royal coyote]

а у меня иза соседа

[sinful oasis]

а у них на сайте этого нету

[royal coyote]

он с читами играл

[sinful oasis]

так я просто отсидел очередь 4 часа и получить бан ну это бред

[royal coyote]

какой сервер?

[sinful oasis]

EU east Long

[royal coyote]

а я на eu long

[supple hedge]

@near halo @supple hedge @cinder glade
You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[royal coyote]

вхвхвх

вот он мой тим

[violet ruin]

try connecting to one of our Rustoria servers and if you get disconnected, you will be met with a reason.

[royal coyote]

ok

[royal coyote]

And if there's a reason, but I didn't do it

[tribal zenith]

I was Banned for no reason

[obsidian pier]

I was scammed and got a vac ban, can i appeal this somehow? I have documented everything that happened

[tribal zenith]

i was gone for 5 months and i came back to play the 10x server and everytime i join i got kicked and reason : cheating and i did non

[wispy dirge]

?steamid

[glass olive]

Hey, @tribal zenith

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shrewd sail]

unban me fast

[tribal zenith]

my steam ID : 76561198366268494

@wispy dirge

[stoic verge]

I was recently banned from all rustoria servers due to cheating. can i get help to get unbanned because i have not used cheats

[sturdy terrace]

?appeal

[glass olive]

Hey, @stoic verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

can you tell me the reason?

[granite crescent]

How can I send a complaint about a player who uses cheats here?

[royal coyote]

This afternoon I came in, I was banned, the reason was that we had a cheater neighbour in the team, then in the evening all my teammates were banned and I wondered if I was banned, I would go to check, but I don't have access to the game

[granite crescent]

He at least uses wh

[sturdy terrace]

Please make a report on our website - https://rustoria.co/support

[sturdy terrace]

!appeal

[glass olive]

Hey, @royal coyote

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[royal coyote]

Playing with cheater

[violet ruin]

appeal

via our website

1 message above yours

[sinful oasis]

Another waste of time, goodbye.

[violet ruin]

have a great day

[sinful oasis]

If you give a ban for nothing, you'll immediately

[royal coyote]

Filed a long time ago

[violet ruin]

bans are stated once you try to join our servers and get disconnected

[violet ruin]

accepted or declined?

[signal minnow]

can i dm anyone from admins? who is free to talk now

[sinful oasis]

Well, why do I have it?

[mortal crag]

If you have a neighbour that might be cheating and they're in team ui (just to be friendly) would you get banned for association even though they're not living with you?

[royal coyote]

Writes ban already appealed

[violet ruin]

try connecting to a server and you will be met with a reason

[violet ruin]

does it say accepted or declined

[royal coyote]

A cross is written

[sinful oasis]

cheating problem

Why this cheating?

[violet ruin]

did you appeal?

[royal coyote]

I can send a screenshot

[sinful oasis]

not on the site

[violet ruin]

please appeal on the site

[sinful oasis]

Do you want me to send you a screenshot? Message me privately.

I want to make an appeal, but there is nothing in the second file.