support

[nocturne moon]

if someone got banned the base gonna be deleted?

[shy remnant]

We do not share evidences for obvious reasons as it would definitly tell the cheaters how we did catch them and teach them better ways to avoid it

[shy remnant]

Only Facepunch has that power on official servers, so no, unless you get gamebanned (there's a chance that it disappears). But Rustoria has no power to interfere with the gameplay, so base will stay up until it decays if you get banned

[warm citrus]

So theres no way to appeal a cheat ban?

[shy remnant]

Anyone can appeal their ban one time

So ofc they can appeal

https://bans.rustoria.co/

[warm citrus]

Okay he send it now

thx!

[valid granite]

https://rustoria.co/support/tickets/f8e8d9

please @shy remnant

have someone atleast look into it

[rigid elbow]

but they said convince you it wont happen again and i tried my best 💔

how else can i convince you and your team that

[zealous robin]

<@&274971100184576010> 3 cheaters us small near launch

[humble tendon]

Bruh admin working or what doing…..?

[zealous kettle]

!report

[glass olive]

Hey, @zealous robin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zealous kettle]

Admins are around 24/7

[humble tendon]

Three days have passed and my appeal is still pending. Are you saying there are so many complaints that no one is looking? But how can you ban innocent people? They're the first to be banned.

Good good

[valid granite]

https://rustoria.co/support/tickets/950dc3

please look he has codes

to their base

[placid shuttle]

@shy remnant I don't know why my account was blocked.
Can you tell me who is the hacker
i just joined thier team like a min but i left
i'VE NEVER PLAYED WITH THEM

[long wren]

please submit an appeal

[placid shuttle]

@long wrenI have already submitted it; please take a look when you have time.

[night mauve]

i got banned for "playing with cheater" and i was just allied with him so i was in his team and i got banned

it was a false ban he already got unbanned

[long wren]

appeals take 1-3 bussines days

[long wren]

!appeal

[glass olive]

Hey, @night mauve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid shuttle]

Thank you

[night mauve]

can you not just unban me this is mt brothers account and idk any of the login crap

[long wren]

@night mauve

[agile dawn]

help Connection Attempt Failed

[long wren]

#network-support-old

[night mauve]

yall need to unban me bro i did nothing

steam name is brokepumps

it was a false cheating and it wasnt me it was another guy that did it idk why yall banned me for it

[long wren]

post your steamid

[night mauve]

whats that

where do i find it

[long wren]

!steamid

[glass olive]

Hey, @night mauve

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

Copy your steam url and post it

[grand rock]

Can admin help plz

[night mauve]

76561199097872687

just get me unbanned bruh

[long wren]

what do you need help with

[night mauve]

geting unbanned i didnt to anything i just allied with some guy and didnt know he was cheating and he wasnt actully cheating it was false just get me unbanned from rustoria us ain

main

[grand rock]

Appeal, i know it takes 3 days but this is weird appeal thats why i ask

For help

[long wren]

please submit an appeal and an admin will review it and if there are no issues with your account, it will be unbanned!

[night mauve]

i dint have email to login to apel

[long wren]

admin will respond to your appeal.

so please wait patiently

[grand rock]

Can i ask something can u come dm please

[hearty fulcrum]

Your ban will be removed this time, but in the future, if you play with cheaters again, there will not be another exception. I understand you said it was just some guy you allied with, but your account is your own responsibility, so you need to be more careful who you choose to play with and join team with.

[grand rock]

Can u check dm please

[long wren]

If you have any questions, please dm me

[night mauve]

yes i unterstand

[buoyant granite]

벤회피로 벤당했는데 도와주세요 ㅠㅠㅠ

[dusk spade]

My ticket hasn't been answered in 24 hours. Can someone help?

@balmy cypress

Steam id 76561198774404951

[humble tendon]

My ticket no help me 3 days it’s good

He doing nothing

[hearty fulcrum]

이미 두번이나 항소를 하셨는데 두번이나 항소 거절된 관계로 더 이상 도와드릴 수가 없습니다. 죄송하지만 다른 서버 플레이 하셔야겠습니다.

[hearty fulcrum]

your appeal was already answered

[hearty fulcrum]

i fixed for you. can you try connecting to the server? please tell me if you are blocked again. i will help.

[humble tendon]

Thx so much wow

[hearty fulcrum]

[humble tendon]

U from Spain?

[hearty fulcrum]

no but i can speak a little spanish

[humble tendon]

Entendido, gracias por tu ayuda, sin duda te contactaré la próxima vez.

[cunning owl]

Is eu medium working ?

[hearty fulcrum]

yes

[grand rock]

@hearty fulcrum You can read dm?

[hearty fulcrum]

yes

[hearty fulcrum]

can you please connect to EU RTG

connect rtg.rustoria.uk

[fringe cedar]

any admin available?

i teamed up with a group randomly and one of them turned out to be a cheater. i reported and left team. will i still get banned for association?

need to know b4 i invest time into setting up again. thanks

[fast crow]

admin

no fuckin candy medium

wtf

[ancient belfry]

hi, can you please help me? I was banned from the VANILLA EU MEDIUM server for using cheats, even though I've never used cheats, and I was denied an appeal three months ago. I think the ban was for using a VPN.

[neat pumice]

Heya, send me a DM and I'll look into this for you

[neat pumice]

Will see what I can see on this

[neat pumice]

Hello, what's your steam ID please

[vast wadi]

hi, can you please help me? I'm banned from absolutely all servers for cheating, but I've never played with them, and up until now I played peacefully. Just so you know, I'm from Russia. my id https://steamcommunity.com/profiles/76561199388905342/

[dusty sorrel]

!appealru

[glass olive]

Привет, @vast wadi

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[keen bone]

@north crest yo, i fixed it

@north crest Most of the time, when AMD released some bs driver update, this conflicts with EAC, and if its not mega, it can be patched within a couple hours, if its widespread, it can take anything from a few days to a couple weeks, just rolled back adrenaline from 25.10.2, to 25.9.1 and its back to running fine D:

[neat pumice]

Resolved

[fiery delta]

How long does it take to respond to tickets opened on the website to appeal a ban?

[ocean thistle]

Usually 1-3 days, but most of the time sooner. May I ask for your appeal id?

[ocean thistle]

I found your appeal. I can confirm it's been forwarded to your banning admin to review. Thanks for your patience in advance while you wait for a response. :)

[fiery delta]

Okay, thank you very much for your attention.

[ocean thistle]

Happy to help.

[somber bramble]

BR MAIN HEEEEEEEEEEELP

[crude river]

dale

esta injugable br main la concha de sus madres

[neat cosmos]

76561198290565544 sea main 100% cheating

[hollow cosmos]

Please don't call cheaters out here, create a report on the support website instead: https://rustoria.co/support/report

[crude river]

restart br main

sv broken

[hearty fulcrum]

cual es la problema? lag? o ping?

[gilded rose]

What does this yous eu medium look like the map I can’t find online

[crude river]

hoy temprano estaba tirando mucho lag, de 45 de ping a 9000 de ping. fue general para todos. ahora está estable pero no me sorprendería que vuelva a estar lag

[hearty fulcrum]

nuestros desarrolladores han reportado la problema a nuestro proveedores hosting. creemos que son jugadores de brazil y argentina que estan afectado

[crude river]

arreglame el server o cerralo

[jade lava]

Hello Does Rustoria EU Main have a team limit?

[hearty fulcrum]

there's no team limit on eu main

[glass copper]

please send me the medium raster map file, it doesn't load in raster

[hearty fulcrum]

eu medium?

[glass copper]

yes

[hearty fulcrum]

@glass copper

[glass copper]

thx

[median grail]

The ban mechanism seems to have a problem. When I climbed the stairs to enter the window, I was kicked out because of a fly hacker. When I entered again, it was still a fly hacker, and the third time I entered, it showed 'play with cheater'. But no one in my team is banned, only me. XD

I was very anxious during the raid because the fly hacker was banned.

[drifting herald]

Please make a report at https://rustoria.co/support/report

[azure stream]

Hello, are any admins available? Was playing rust untill like 6 am today on rustoria eu main. Went to sleep, after i woke up today decided to go play rust. Saw that i was banned for playing with a cheater. We had a team of 6 people i think. Our teammates recreated a group to add 1 more guy. So we were left in a 2 team with my friend who i have been playing with for past 3 months. He and i got banned for playing with a cheater both(so it was not one of us). But no one from our team got banned for cheating or playing with cheats. So we both got banned for playing with a cheater even though there were 2 of us in a team. So i am very confused about the situation. If no one from our team got banned, it weren't any of them. But at the same time we both got banned while being duo in a team for playing with a cheater so yea i don't get it how is that possible.

[mint warren]

please make an appeal

[mint warren]

!appeal

[glass olive]

Hey, @azure stream

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

Oh my ... I already see the next bible coming ... please appeal on the website, there is no point discussing it here

[median grail]

I saw many players banned from playing games with cheaters today, but no cheaters were banned XD

[shy remnant]

Uh ?

That's not true lol

[toxic shard]

Often bans are not displayed in chat

[shy remnant]

Source : Google

[azure stream]

Yes, hello i made an appeal, but i know it takes alot of time. That's why decided to write in the group. Thought maybe someone could have a chat with me.(Yes Marc i was about to write a new chapter in bible)

[toxic shard]

I'm affraid we do not take appeals in discord

[median grail]

No one in my team was banned, only I was banned because I was with cheaters when I climbed the ladder into the window XDDDD

[shy remnant]

If you got banned for playing with a cheaters, it means you associated with one

Why would you be banned if there was no cheater you could've associated with ..

[swift oracle]

it is kicking from the server with a reason cheating

[median grail]

This is strange because when I entered the window through the ladder, I went online twice in a row and it was a fly cheat

[shy remnant]

Your last ban was a gamebanned player you've associated with.

[swift oracle]

help me pls

[mint warren]

!appeal

[glass olive]

Hey, @swift oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median grail]

The ban has ended, and I am the only one in my team who has been banned, now. But we don't have cheaters

[shy remnant]

Idk what ur trying to guess but climbing a ladder doesn't get you banned for playing with a cheater

You've been associating with them, which got you banned

[median grail]

I no longer play with that scammer after he was banned. I played all day today and only I was banned from the team...

[near halo]

@shy remnant I was ban for « high risk account » What is this?

[toxic shard]

it is a ban for high risk account

[near halo]

And no one admin answer to my ticket xd

So how I can do?

[toxic shard]

ticket, you mean appeal ?

[near halo]

I didn’t do anything I just Play normally

Yep but no one admin Answer it

[toxic shard]

they can take up to 3 days for the first response

[near halo]

okay

And u think i can be deban ?

Its the first Time I have this

[shy remnant]

Wait, are you currently banned ?

[median grail]

yes XD

[shy remnant]

Wait wtf, I did not understand that right

sorry

Lemme check

[median grail]

It's okay, brother, I'm just strange. When I raided the base, I climbed into the window through a ladder. Prohibited.

I kept going online because I was in a hurry, and it showed that the third time the fly hacker was playing with cheaters

[shy remnant]

It is fixed

You can connect

[toxic shard]

you play on cloud gaming or with a vpn ?

[median grail]

thx

[median grail]

vpn

[shy remnant]

My bad mate, though you were talking about the last ban you've had. 🙏

[toxic shard]

looks like you change REALLY often ip and you lost at the roulette of ips banned

[median grail]

But I was banned while climbing a ladder, and there were no errors on the banned servers. Very strange.

[shy remnant]

Well you should stop climbing ladders then

[median grail]

Yes, I think so too.

[shy remnant]

#rules please read the rules and stay respectful --- Будьте вежливы, прочтите правила.

[near halo]

Can someone read my appeal ban please

« high risk account ban »

[median grail]

It's okay, thank you brother. I like the administrators of this server because they are very responsible, and I hate cheaters.

[toxic shard]

link in the appeal all your previous accounts

[median grail]

I am on another series of servers, and it takes them even three days to ban an obvious top cheater, which is terrible.

[near halo]

I send u link?

[toxic shard]

no, in the appeal

you can respond to it, then the admin in charge will review it when available

[feral sky]

how can i do to appeal for a ban?

[near halo]

ok i will wait so when he charge it

[mint warren]

!appeal

[glass olive]

Hey, @feral sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[feral sky]

how much is the time response if i have vip?

[mint warren]

1-3 business days, but can be more or less based on the situation

[torpid gust]

Hello, my friend got banned in SEA Main. My friend's computer suddenly powered off and my other friend looted his body, but when he came back he was kicked for "flying". now he can't join

can anyone please help? thank you !

[runic spade]

!banappeal

[glass olive]

Hey, @torpid gust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fiery delta]

Hello, I met people on the BR main server and started playing with them, and one of them was cheating, and I didn't know, and I got banned for playing with a cheater. I opened a ticket 14 hours ago and they still haven't responded.

[runic spade]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[fiery delta]

Okay, I was just in a hurry because I wanted to play this beginning of the wipe.

[agile dawn]

Respondan tickets hdp

[indigo jolt]

pls help me admin

I can`t join to server

admin

help me

[kindred valley]

24hr gone after i submitted unban appeal, could sum1 review it faster please? weekend just started and want donate and play on EU Medium... pleeease.

Appeal #df2272

[violet flax]

before i sit here with loads of pickaxes, is an admin allowed/able to break my 2 stone walls for me?😭

[north crest]

They cant 🙁

gl!

[violet flax]

no worries worth the ask🤣 time for whacking

[west jetty]

Admin respond to Ticket

[summer chasm]

hello i have ban for cheat but i dont cheat. i have friend hwo have vac ban in rust but it isnt me

[west jetty]

<@&874995535881326632>

[slow harbor]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1762455600:F> (your local time) is the time of the next force wipe and it will happen <t:1762455600:R>.

[mint warren]

!appeal

[glass olive]

Hey, @summer chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy nebula]

why i got banned?

[dire mesa]

@daring field

[hollow cosmos]

If youre banned, the ban reason will show in a disconnect message when you try to join a server.

[wispy nebula]

my banned is high rick account

[dire mesa]

LOKOLOKO6453 cheater

banned pls

[runic spade]

!report

[glass olive]

Hey, @dire mesa

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy nebula]

Can't I be better than anyone else?

u have info my team is cheating?

@hollow cosmos

we have overlay

[hollow cosmos]

You have a high risk account ban not a playing with cheater ban

You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[wispy nebula]

how to unban?

[runic spade]

.

[violet ruin]

One message above

@steep pebble Is there something you need help with?

[thick burrow]

im wanna get a role

[pseudo cradle]

help i cant answer the admin who answerd my appeal and i m not authorized to create a ticket on the website.

[violet ruin]

says error when you press ?

[violet ruin]

Was your appeal closed? thats probably why you cant reply back

@umbral lynx Is there something you need help with?

[umbral lynx]

я руссский

[violet ruin]

Вам нужна помощь?

[hearty fulcrum]

Which one?

[umbral lynx]

да

[violet ruin]

с?

[umbral lynx]

мне на сервере rustoria.co - EU Main

[violet ruin]

и что там?

[umbral lynx]

chearing

но я не когда не играл с читами

[violet ruin]

перейдите сюда, чтобы подать апелляцию, https://rustoria.co/support/appeal

[pseudo cradle]

@violet ruin my appeal is not closed this is my appeal number #8667a3

[thick sluice]

!cancel

[glass olive]

Hey, @thick sluice

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[hearty fulcrum]

Sorry, I think it was accidentally closed. I reopened it for you. You should be able to reply now

[kindred valley]

Please review my appeal Appeal #df2272 its weekend and i wanna play on your server so bad...

[minor temple]

It's with the people who will review your ban they will make a decision as soon as they can. However I wouldn't get your hopes up

[kindred valley]

Who is reviewing? Moderators or admins?

[minor temple]

Have you read our rules? https://rustoria.co/rules/vanilla

[kindred valley]

Yes I did. But after i was cheating, I regret my decision about cheating and fully understood my mistake

Im honest with you and cant wait to play again on your server

[kindred valley]

ive got only 1 account was banned

[spring badger]

hello, can i know what the each of the kits give for the rewards section

[minor temple]

probably more relevant then

[kindred valley]

I understand this and thank you for your response. But.. Thats why I submitted an appeal to review my BAN.

[minor temple]

If you looking for the modded kits you can see a detailed description for whats in each one here https://donate.rustoria.co/

[kindred valley]

Can you check on my appleal please if you have a time?

Appeal #df2272

[minor temple]

Appeals go the to banning admin, they will review it. Since i am not them i cannot

[kindred valley]

Arent you could even tell them about me? xD

[minor temple]

They know it's there

[spring badger]

thank you, are the rewards (the ones you redeem with rustoria gems) permanent kits for whatever server you can choose it for

[minor temple]

30 days i believe. We do not have permanent ones

[spring badger]

ok thank you

[thick burrow]

yes

[thick burrow]

eu low pop

[violet ruin]

удачи.

[kindred valley]

я же один хуй обойду бан и буду дальше играть

[minor temple]

Other servers that you are not banned on is probably the best bet for you

[olive hemlock]

!appeal

[glass olive]

Hey, @olive hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[umbral lynx]

СПАСИБО ЗА ПОМОЩЬ!!!!!!!

[thick burrow]

im wanna get a role

eu low pop

says error when im press

[hearty fulcrum]

you already have it

[thick burrow]

Can I vote for the map?

[shrewd ferry]

Hi, me and multiple others have extremely high ping 1000-3000 on EU Main, are you aware of this?

[hearty fulcrum]

You don't need the role in order to vote for the map.
This is the link for EU Low Pop Map Vote: https://rustoria.co/maps/vanilla_low_pop_eu
The vote for the next map has not started yet.

[hearty fulcrum]

Hey, is this still an issue?

[crystal rapids]

were do i appeal bans

[hollow cosmos]

Please don't call cheaters out here, create a report on the support website instead: https://rustoria.co/support/report

[hollow cosmos]

You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[blissful canyon]

how do i cancel a subscription with the new menu

[glass olive]

Hey, @blissful canyon

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[wispy yacht]

can i report a player and get a admin to check him ? like this guy is aim locking so hard its not even funny i lost all my loot to him and his group

[brave lance]

!report

[glass olive]

Hey, @wispy yacht

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[native nest]

Hey, i got banned for highrisk account and i dont know what it means. I made appeal tho so could someone check it please.

[native nest]

My appeal number is fe0533

[long wren]

typically a response to an appeal will take 1-3 days.

[native nest]

Really!?!

[near halo]

that's a long time! i got banned for high risk account as well

i don't even know what it means

[native nest]

Me and my friend started playing like 5-6hours ago and we have lot of loot and i have no work this weekend or anything and i really wanna play

[near halo]

me too, bro

same problem. that's insane

ur friend got banned as well?

[native nest]

No why would he get banned

[near halo]

idk man, just askin

[native nest]

Bro i beg you to look at my appeal or unban me i really want to play we have so much loot and we have been grindinf

[near halo]

this is crazy, they ban people for no reason

[long wren]

The reason is displayed when you try to connect to the server.

[native nest]

Bro i have 100hours how is that high risk account

Is there a hour limit in rustoria or what because i didnt know if there was

[shrewd sail]

How should I write politely if I get banned via wipe for playing with a cheater, even if there isn't a cheater in the team?

@shy remnant How should I write politely if I get banned via wipe for playing with a cheater, even if there isn't a cheater in the team? ,

[shy remnant]

!appeal

[glass olive]

Hey, @shrewd sail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[native nest]

Hey could you tell me if theres a hour limit on your guys servers

[shy remnant]

A hour limit?

Wdym ?

[native nest]

I got banned for high risk account and i got 100hours so does that mean i dont have enough hours to play your server

[shy remnant]

Oh no; not at all

[native nest]

So i am clueless like what can i do to get unbanned then i made an appeal

[shy remnant]

Yeap, making an appeal is the right thing to do

Don’t worry we will get back to you directly in the appeal 🙂

[native nest]

Trough discord?

[shy remnant]

Through the website

[native nest]

Ok, so you guys look at the appeals in the weekends

Or not?

[native nest]

could some <@&274971100184576010> tell me do you guys look at tickets at weekends please

[hearty fulcrum]

we do if we're available, yes

[crude moth]

yo @shy remnant if i can get proof someone i know is cheating can yall ban his ass without him knowing i gave proof he hasnt been banned in 3 years or some shi and hes dma

on one of ur servers rn

[shy remnant]

!report

[glass olive]

Hey, @crude moth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[native nest]

Okay

Btw how long is the high risk account ban?

[wispy yacht]

it says the file is too large ? like how do i upload proof?

[long wren]

clip?

Upload it here and add the link https://streamable.com/

[frozen thorn]

!report

[glass olive]

Hey, @frozen thorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pure ravine]

Why cant I login with steam on rustoria website

to submit report

It says that id.rustoria.co is not affiliated with steam or valve

[young dew]

we have a serious cheater on rustoria eu main rn

<@&874995535881326632>

[thorny dune]

Please create a ticket https://rustoria.co/support and we will check them out as soon as possible

[young dew]

THANKYOU JUST BEEN KICK BANNED

[pure ravine]

@thorny dune

[pure ravine]

why cant I report

[thorny dune]

What do you mean exactly by cant? Are you getting an error or something when trying to make a ticket?

[pure ravine]

Im getting an error when trying to sign in with steam on your site

to be able to make report

[thorny dune]

What does the error say?

[pure ravine]

it says this

I dmed you screenshot

[thorny dune]

Are you community banned on Steam currently?

[pure ravine]

no thats odd

ill just f7 report the guy then

do f7 reports even do anything usually

[thorny dune]

That sends a report for Facepunch to review, our reports for our admins to take a look at least go through our website. I'll take a look manually though being as you are having issues, there just wont be a feedback response that you would usually get in your ticket with a response to if any action was taken.

[pure ravine]

Okay should I just send you the steam id then?

since I cant login

[thorny dune]

You're good, I have it from when you sent it here - will check it out now

[pure ravine]

Okay beautiful, thank you

[pure ravine]

Well unfortunately they just raided me

[gloomy plover]

@here i got false banned please help im about to get raided

[hollow cosmos]

You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[gloomy plover]

im gonna get raided gg wipes a movie 😭

[gloomy plover]

i got banned earlyer and got unbanned now im banned again

gg

[hollow cosmos]

Did you make an appeal before that got accepted?

[gloomy plover]

yes i got banned for cheating but than i made appeal and it got accepted now i got banned again for ban evasion

but i have never been banned before

https://steamcommunity.com/profiles/76561199605099269/

@hollow cosmos can you please look into this for me

[hollow cosmos]

I can't as I'm not an admin but I can forward it.

[gloomy plover]

yes please and thank you

[gleaming herald]

Hello, I need to talk to the support team

I have been banned from RUST with no any reason !!!!
https://steamcommunity.com/profiles/76561199395614990/
@glass olive
can You help Me please guys !!!

Guys I'm new to RUST and I've got banned for no reason !

[night anvil]

Hey @cunning tulip,I have been Banned for association,
May anyone help, I have responded to all questions on Rustoria.co Appeal. Need assistance ASAP.

[molten kraken]

@gleaming herald it's because you are a bad boy

[gleaming herald]

I need a real help !! this is the first time that I've got ban on my steam profile !! this is the first time I play this game !!!!

[gloomy plover]

@here

[night anvil]

@here please Admins, we are losing our base!!!

[gleaming herald]

@hollow cosmos can You help Me in this issue please ? is there anyway someone can open a ticket or should We wait here ?

[gloomy plover]

<@&274971100184576010> need help asap please

[long wren]

what do you need help with

ah

typically a response to an appeal will take 1-3 days.

@gloomy plover @night anvil

and no need tag admin

[night anvil]

we are having a dissagreement, can we please call. It will be alot easier and quicker, less time for you guys and less time for us. please consider.

[gloomy plover]

^

[gleaming herald]

how can I appeal a band ! cause I've got banned from RUST for no reason !

[long wren]

!appeal

[glass olive]

Hey, @gleaming herald

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy plover]

we have contacted admins but it is hard to communicate over the appel

[long wren]

When you connect to the server, the reason will be displayed @gleaming herald

I think you just have to wait for the response to the appeal. @gloomy plover

[light summit]

hello, it seems you have already gotten a response to your appeal. how else can we help?

[gloomy plover]

i have made my appel and we are talking on that appel but its a very complicated situion and will be alot easier in this call

[light summit]

your appeal has already been responded to and denied. you will have to find somewhere else to play

[gloomy plover]

nice banned for nothing

[light summit]

?steamid

[glass olive]

Hey, @night anvil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gleaming herald]

I made an appeal to the false band !
the reason showing ( cheating ) and I even do not know how to craft a weapon ! how can I know cheating !!!!
I'm new to the game GUYS !!

[gloomy plover]

bro i got false banned than unbanned but it was ip and another one of my accounts was still banned and i logged onto it than got banned for evasion please hear me out not fair i have not done anything wrong

[thorny dune]

You are not false banned, you are game banned and need to appeal with EAC as was explained in the appeal you submitted. We cannot do anything about your game ban.

[gleaming herald]

from where I can make an appeal with EAC !

[molten kraken]

Feel bad for big one his little brother logged into his account when he got banned like a real smart chap and toria admins don't wanna do there job and help people figure shit out

Rustoria admins are corn balls

[glad bluff]

!report

[glass olive]

Hey, @glad bluff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[molten kraken]

Do you admins get payed a good enough wage to have a stick up are ass 24/7

#freebigone

🥢 💩

[gloomy plover]

i wanna die

[molten kraken]

Banned for being too good

Feels bad being on top of the world aye big one

[gloomy plover]

ig so

[raven mist]

Feel free to move over to #general 🙂 Thank you

[molten kraken]

#freebigone

[long wren]

@gloomy plover you too

[fair ember]

Hi can someone help me, ive been falsely banned for cheating ? i havent played the server in ages and went on there to see this

[mint warren]

!appeal

[glass olive]

Hey, @fair ember

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fair ember]

okay thank you

[jovial otter]

eu medium What is the maximum number of people who can come to the raid?

[hexed nimbus]

No teamlimit on vanilla servers here

[real herald]

Is there that I get a feedback to a F7 report? Just reported an obvious cheater on US Rustoria 10 mins ago, now he disconnected. I wanna now if he got banned or jsut disconnected before an admin checks him

[light summit]

hello! if you reported the player via F7 and they got banned by EAC, you would have seen a message pop up in global chat. if you didn't happen to monitor chat, you would also receive a notification about the ban. if you made a report on our support website, and an admin banned them, you would be notified via your report (as well as in-game). if none of these were observed, then it is most likely that this player just logged off the server 🙂

[pallid zinc]

wtf is this id i read trough their website 3 times what the hell am i supposed to putt in their????????

[runic spade]

Your steamId64

[fading agate]

Hey guys will the servers bp wipe next global?

[pallid zinc]

i tried several times its not working

[long wren]

yes but bps wipe does not work on certain servers

[fading agate]

I mean next global bps not wipes says facepunch I wonder my bps like monthly in official sw will wipe ?

[long wren]

which server?

[solid lichen]

When will there be a wipe on Rustoria SEA long?

[viscid vine]

!force

[glass olive]

Hey, @solid lichen

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1762455600:F> (your local time) is the time of the next force wipe and it will happen <t:1762455600:R>.

[fading agate]

all serrvers

[fiery delta]

Could someone please answer my ticket? 🥲

[fossil sigil]

me too

[long wren]

all bps wipe yes

[fossil sigil]

Could an administrator please help me?

[dusty sorrel]

hey how can we help?

[fossil sigil]

This is my first attempt to join a US MID server. Why can't I join?

[dusty sorrel]

are you getting any message or something?

[fossil sigil]

I tried to join, but every time I get back to the main menu saying "cheating".

[hearty surge]

!appeal

[glass olive]

Hey, @fossil sigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil sigil]

How long will it take for it to be read?

[hearty surge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil sigil]

Am I banned? Or is it a network problem?🥲

[hearty surge]

It appears you're banned for Cheating.

[fossil sigil]

Can I find out when I was banned?

[hearty surge]

Not sure, perhaps something you could ask in the appeal.

[fossil sigil]

I haven't received any relevant information.

ok,ths

[hexed sorrel]

Why doesn't Rust+ work on the EU Medium server?

[hearty surge]

Most likely a Facepunch issue again. Occasionally servers wipe and somehow Rust+ doesn't work with it. Sadly nothing we can do about 🙁

[hexed sorrel]

Thank

[sage field]

yo can admin respond to ticket

bruh thats crazy

[hexed nimbus]

is it a report or a appeal ?

[sage field]

report

[glass olive]

Hey, @sage field

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

then he incorrect and its as fast as possible depending availability of staff and order the came in

[sage field]

ok

[runic spade]

my apologies

[sage field]

you good

[late raven]

!report

[glass olive]

Hey, @late raven

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[split shard]

appeal - big mistake for ban

[hollow cosmos]

?appeal

[glass olive]

Hey, @split shard

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[split shard]

already

[hollow cosmos]

You need to wait for a response then. Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fathom fiber]

how can i report a cheater

[hollow cosmos]

Create a report here: https://rustoria.co/support/report

[undone spruce]

#ae9876 check this ticket pls

[viscid vine]

Tickets are reviewed in the order are created

[fallow veldt]

@strange phoenix How can I help you?

[tribal haven]

Почему не могу зайти на сервер? И пишет ссылка на дс

[runic spade]

Можете описать проблему подробнее ?

[tribal haven]

Не заходит и пишет Come to Discord.gg/rustoria - AWZ3

[drifting herald]

Post in here please

[drifting herald]

!steamidru

[glass olive]

Привет, @tribal haven

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[dense briar]

where do i report a player and send clip?

@everyone

[mellow tundra]

!report @dense briar

[glass olive]

Hey, @dense briar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense briar]

https://medal.tv/games/rust/clips/lq9YgMIKCk30wLV_F?invite=cr-MSxobFUsMzA4NjYwMzY5

i cant report as it wont let me sign into my steam

honestly wild that on low pops they still cheat its a 10x so everything so easy to get i dont understand the mindset behind cheating on a low pop 10x

crazy

[undone anvil]

restart RUSTORIA EU MAIN PING 160

[stone steppe]

restar RUSTORIA EU MAIN PING 160

[young dew]

<@&874995535881326632> another blatent cheater eu main -76561199827889905

Djfabi pro ^^

[raven mist]

!ticket

[glass olive]

Hey, @young dew

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Please make a ticket and we’ll check

[undone anvil]

restart RUSTORIA EU MAIN PING 160

[young dew]

on it

[raven mist]

Appreciated

[undone anvil]

restart server lag

[fierce steeple]

hello i am having some issues can only join the server for a few seconds then i get kicked i went to you're support website and it told me i had no bans and to wait 30 min and try again i did that and still keep getting kicked

[tribal haven]

76561199790787566

[young dew]

just got banned thankyou so much

appreciate it

[drifting herald]

The problem should be fixed, please wait about 10 minutes before reconnecting

[tribal haven]

Да у меня блять сегодня из за вас хата сгниет

У меня ресов на 1 день было и я весь день не могу зайти

[undone anvil]

restart RUSTORIA EU MAIN PING 160

[tribal haven]

Ничего не изменилось

Да скажи те уже что делать ?

[undone anvil]

че у тебя

[lucid tiger]

Hello,
I’d like to report that my Tier 3 workbench has disappeared from my base.
Server: rustoria.co SEA Main
Approximate time: [00.30]

I did not move or destroy it myself, and it just vanished.
Could you please check the logs or help restore it?
Thank you very much!

[tribal haven]

Да уже целый день не могу на сервер зайти, а хата была на 24ч

[undone anvil]

че пишит

[tribal haven]

Кикает при захожу и пишет или название дс сервера или Timed out

Чаще всего название дс сервера

[undone anvil]

роскомнадзору говори спасибо

они ебланы пол сайтов забанили недавно

даже звуки для соунпадов забанили

[tribal haven]

Всм?

[undone anvil]

впрямом

[tribal haven]

Я теперь никак не смогу зайти?

[undone anvil]

с впн попробуй

либ ос телефона раздай

[tribal haven]

У меня нет на компе впн

Ща попробую

[runic spade]

Этот чат только для сапорта, пожалуйста перейдите в #general

[runic spade]

Вы пробывали переподключитса после того как вам сказали что проблема пофикшена ?

[tribal haven]

Да

Сказали перед подключением подождать 10мин

Я подождал ничего не изменилось

[runic spade]

То есть вы подождали 10 мин, и после попытки подключения нечего не изменилось ?

[tribal haven]

Да

[runic spade]

Проверьте личные сообщения, пожалуйста

[dense briar]

your servers are full of cheaters its pathetic

people who cheat must have bad life irl as why would you want to cheat and have zero comp fucking losers

[misty scroll]

Are you reporting said cheaters? We are always working hard to get rid of cheaters, however we also rely on players like yourself to make reports

Whenever you see someone you think is cheating you're always more than welcome to report them to us https://rustoria.co/support

[slate rain]

does the eu long east wipe thursday ?

a lot of people are saying wipes monday

[runic spade]

!wipe

[glass olive]

Hey, @slate rain

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[upbeat sluice]

sooo... day 5 with no appeal reply... normal?

[final zealot]

is the new hazmat dlc working on toria?

[earnest pine]

guys my appeal was approved coz it was a bug but in rust it still says im banned wtf

i js trynaaa play ffs

so shit#

[viscid vine]

Give me your steam id and appeal id

🙂

[viscid vine]

what dlc are you talking about exactly ?

[earnest pine]

steam: [NTX] Michael corleone appeal: 9a2f29

[viscid vine]

Steam ID please

!steamid

[glass olive]

Hey, @viscid vine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[earnest pine]

76561199811075265

[earnest pine]

sry my bad

there

@viscid vine u done it ????

[viscid vine]

i forwarded the problem

[earnest pine]

how long will it take

i havnt been able to play for ages

[lofty dew]

yo why is main down?

[viscid vine]

Devs are aware

[lofty dew]

thank you mb i had no idea you knew mb

[earnest pine]

how long will it take to fix my ban bug @glass olive @viscid vine

[viscid vine]

hopefully not long, i can't estimate this.

[earnest pine]

ok

[slow lantern]

main is up now

[earnest pine]

can you or some1 msg me when u done or nah

stillll not fixed

[long wren]

If there is admin around, they will help you.

please wait

[earnest pine]

so fucking long

[long wren]

can you post a appeal approved screenshot?

[earnest pine]

ye alr

[hexed nimbus]

if its accepted then wait 15 min after your last connection attempt if you keep spamming reconnect to see if its fixed the will take way longer so again wait 15 min after last try and then 15 min later try to join this allows server and database to sync

@earnest pine

[earnest pine]

ok

there @long wren

[long wren]

Yea i see it

[hexed nimbus]

lies

[long wren]

!!

[earnest pine]

i waited

still doesnt work

[past plover]

HOW DO I MAKE A TICKET

[lyric basalt]

!report

[glass olive]

Hey, @past plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

wait 15 mins and should be fixed

[earnest pine]

ok thx

[vital flume]

<@&274971100184576010> when trying to signup for the tournaments i paste my discord username but it just dosent show up there

[minor temple]

Base invaders tournament?

[minor temple]

https://discord.gg/BGPjvVza you need to be in the discord for it to work

[vital flume]

thank you!

[icy topaz]

any admin

[runic spade]

what do you want ?

[icy topaz]

i want to get back my loot from a cheater

who killed me

[runic spade]

[icy topaz]

76561199380004494

the id

of the player who is ban

now

[violet ruin]

Staff don''t interfere

[icy topaz]

but a cheater killed me maybe the coords of his base

for raid

him

[fluid heath]

Is the EU Medium server working now?

[torpid meteor]

i beg you guys

i can paypal you 50$ right now PLEASE have a fucking look at Ticket #2df27c

PLEASE. its unbearable

48 whole fucking hours of 1 guy absolutely ragehacking no matter how many reports no matter how many f7s nothing happens i cant anymore

[robust flax]

https://medal.tv/games/rust/clips/lqfzkcreVm56002FB?invite=cr-MSxNN3csNDcxMzY2NjM5&v=13

report this guy is cheating

[glass olive]

Hey, @robust flax

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fresh goblet]

когда вайп на Sea long и есть ли там донат для чего там вип ? When is the wipe at Sea Long and is there a donation? What is the purpose of the vipi?

[violet ruin]

Donat 🚫
Wipe -> Wipe Schedule: Force Wipe (Monthly)

[violet ruin]

Not happening, tickets are done in order please wait

[violet ruin]

Yes?

[violet ruin]

We dont interfere with gameplay, the cheater is banned.

[torpid meteor]

understand that fully my man, but if someone is ragehacking and not even hiding it and reports have gone through for 48 hours

then i dont understand if you close ur eyes when u look at the player or what else the problems could be

[violet ruin]

I understand if you're upset, there may be a lot of tickets currently that would probably explain as to why it's taking so long, please wait :)

[random sail]

!reprot

!ticket

[glass olive]

Hey, @random sail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic spade]

Admins are humans as well. They cant view all available tickets at once

[random sail]

and here i was thinking they where aliens

[raven mist]

Only at weekends

[random sail]

i see mb

[potent light]

On rustoria eu medium rust+ is disabled?

[fast crow]

<@&274971100184576010> Why's Rust+ disabled on Rustoria EU Medium?

[hearty fulcrum]

The problem is not just Rustoria. Other servers have the same issue too. It's a game/Facepunch issue, so unfortunately, we can't fix it. @potent light@fast crow

We have to wait for Facepunch to fix it.

[potent light]

Ohh. Ty

[tawdry dawn]

Can an admin help me unlink an old Discord account from Rustoria? I sent a ticket but didn't get a response.

[viral dune]

ADMIM

[vernal horizon]

ADMINS YALL FUCKING SUCK

[viral dune]

ALGUEM FALA PORTUGUES

[vernal horizon]

LIKE OH FUCK NO BRO THIS SHI IS SO BAD DO YALLS FUCKING JOBS YALL PEICE OF FUCKING SHITS BRO

BAN SOMEONE YALL HAVE ONE FUCKING JOB DO IT YOU WORTHLESS PEICE OF SHITS

[viscid vine]

Sending us this type of ''love'' won't help 🙂

Please report the cheaters and be patient.

We don't have Ai Admins to solve every problem in couple of seconds.

[balmy plinth]

I’m not sharing my green beans with you

[fresh goblet]

Just tell me how much I can't understand. please

[violet ruin]

Vip is to skip the queue and we wipe on force wipe

[past plover]

<@&874995535881326632> please check my appeal request I legit didnt know I was playing with a cheater

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

and dont tag admin

[past plover]

then why can u tag admin

[hollow cosmos]

#rules

[fresh goblet]

What time is the wipe?

you're Russian

[drifting herald]

You can find wipe times & other info for your server in #server-info

[fresh goblet]

Thanks

[low fiber]

okay

Why is "saggin" a muted word. this guy said he didn't wear belts and i typed you saggin? and i'm muted for 12 hours.

Can I appeal this mute?

[drifting herald]

You can submit a mute appeal at https://rustoria.co/support/appeal

[low fiber]

submitted thank you for the help!

[cold venture]

!ticket

[glass olive]

Hey, @cold venture

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow cosmos]

Because that word backwards is something very different from what you were trying to say

[low fiber]

oh, wow people really used a word backwards enough I gotta be muted? awh wtf

[viral yoke]

Are Asso bans always 7 days from ban? Does anyone know?

[hearty fulcrum]

They are usually 7 days, but it depends on the situation

[viral yoke]

One of our group got a guy in the team and then that guy ended up inviting a cheater, we got proof they was cheating and went to report them but got asso banned before we kicked him etc

He started cheating on stream and we clipped it but shortly got asso banned

[hearty fulcrum]

This is something you should write in an appeal. Telling me this here in support is not helpful to your situation

[viral yoke]

Yeah we have I just wondered if it was 7 day minimum or not as we wanted to play force but if it’s unlikely we’ll be un banned we will play another server

[hearty fulcrum]

7 days is the most common. Depending on the situation, it may be longer, or if you appeal, the admin will review the situation and see if the ban can be lifted earlier.

[viral yoke]

Ahhhh ok I guess we wait for admin review ty anyways

[final cloak]

Hey me and a buddy just died due to a terrain generation bug on us medium premium, anyway we can get some help? I put up a ticket but was unsure of how long it would take to get an answer through the website.

[final cloak]

^.

[long wren]

admin does not interfere with gameplay at all

Therefore, the loot cannot be returned.

[solid lichen]

When is the wipe?

[mint warren]

!force

[glass olive]

Hey, @solid lichen

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1762455600:F> (your local time) is the time of the next force wipe and it will happen <t:1762455600:R>.

[gloomy plover]

hmmm

sea main?

[molten kraken]

@torpid meteor they got banned tomorrow

[viscid vine]

That's not how it works 🙂 Tickets are reviewd in the order are created. 🙂

Ups, not to you

[latent cradle]

hello my friend

[viscid vine]

Hello

How can i help you?

[latent cradle]

yes, can u give me 30 rockets?

[violet ruin]

Staff do not interfere

with gameplay

[runic spade]

[late raven]

!report

[glass olive]

Hey, @late raven

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[quaint sonnet]

I was unfairly banned.

How can I get out of it?

[long wren]

!appeal

[glass olive]

Hey, @quaint sonnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tough bane]

Eu Small shitting itself. Freezing and more

2nd time in 10 minutes

3rd time <@&874995535881326632>

[thorny dune]

Will get this forwarded, thank you

[tough bane]

You are welcome Berch. Please say hello to the team 🙂

[thorny dune]

Will do

[tame walrus]

Bro, read your private messages.

[fiery delta]

Is there a chance they won't respond to my ticket?

[fallow veldt]

They will response to your ticket, appreciate your patient

[wise wedge]

what is going on eu small ?

[thorny dune]

Aware of the issues with EU Small, our network team is working on the issue as we speak, will let you know if I hear anything new

[glad bluff]

!report

[glass olive]

Hey, @glad bluff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[radiant horizon]

Ticket #5187e9

[hearty surge]

Tickets are handled in order received, please be patient 🙂

[vapid osprey]

hi i got a question

[runic spade]

?

[vapid osprey]

i was banned for highrisk account and i was wondering what the best course of action would be to get unbanned

[hearty surge]

!appeal

[glass olive]

Hey, @vapid osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vapid osprey]

ik but im wondering like if i show my hours through battle metrics

like would that help my case ?

[hearty surge]

Feel free to provide that information in the appeal, yes.

[halcyon sun]

Ticket #016933 Please take a look, he only has 8 hours in the game, he plays with aim and wh

[hearty surge]

Tickets are handled in order received, please be patient 🙂

[vague sapphire]

!report

[glass olive]

Hey, @vague sapphire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cosmic spindle]

does the EU medium 2 also have some server problems? i keep getting kicked

[viscid vine]

Medium 2 ?

[long wren]

wrong discord server 😅

[slate sable]

how long do you think it will take to fix eu small

[wise wedge]

is it still crushing in eu small ?

[cosmic spindle]

idk i was on rustafied and it sent me here for the discord server

mb

[hearty surge]

Yeah, host is working on it. 🙏

[tall parcel]

can i get unbanned now please was banned months ago

[hearty surge]

!appeal

[glass olive]

Hey, @tall parcel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tall parcel]

i have already done that its been months on my association ban and i want a unban as i wasnt even online or in controll of who my team mates invite to my team

[hearty surge]

First association bans are like 7 days long, after that it's permanent usually I believe. If that's your case you'll have to find somewhere else to play sadly.

[tall parcel]

thats just bs

[jade shore]

Why have you banned me again

Banned for
Playing with cheater

what ？

[tall parcel]

its been months and i wasnt even online when i got banned how is that my fault

[jade shore]

im solo broo

[hearty surge]

!appealcn

[glass olive]

您好, @jade shore

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[jade shore]

I have already appealed

Can you let me play for two hours each time and ban me? I haven't done anything and I'm a player who follows the rules

[hearty surge]

Sorry, appeals can take 1-3 business days to be handled so please be patient.

[jade shore]

I just finished building my house and had a meal. I wanted to go up and chop down trees, but I got banned

I'm a lone wolf, how could I say I'm playing with cheaters? I only see one person on the entire map

What kind of international joke is this

Don't bring someone who bullies like this

[hearty surge]

That'll be discussed within the appeal. Only the banning admin can provide you this information and they won't do so in public.

[jade shore]

I submitted and provided

[hearty surge]

It'll be looked into, thank you for your patience 🙂

[jade shore]

If my home were to be gone, I wouldn't even be able to play

[jade shore]

那你能不能帮我催一下

我是真想玩这个游戏

好不容易休息

说我跟作弊者玩呢 天呢 不带这样欺负人的 我可是solo player

[hearty surge]

我们收到了很多工单和申诉需要处理，很遗憾我们无法优先处理任何人，​​因为这会造成游戏不公平。我们会尽快处理，请放心，耐心等待。

[jade shore]

I have never had any relationship with cheaters or cheating related to anything

[jade shore]

好的 感谢你的回复

尽快吧

等一下这是什么意思

我今天一天玩的au

然后封禁的是sea main

笑的不行了

hhhhhhhhhhhhhhhh

It's a bit abstract

[hearty surge]

If you're banned on 1 Rustoria server, you're banned on all of them.

[jade shore]

我就没有玩过sea main

上次一进去就被封禁了

vpn的原因给我封禁了

然后我今天玩的au

很久没有玩过sea main

而且sea main我也是solo

[cobalt venture]

When does EU Long wipe?

[drifting herald]

You can find that info in #server-info

[hearty fulcrum]

您好，您的问题已解决。该问题是由 VPN 相关原因引起的。给您带来的不便，我们深表歉意。您应该可以在两分钟左右正常连接。请尝试连接，如有任何问题，请告知我们。

[small fiber]

Здравствуйте, а как понять когда будет вайп / через сколько

[violet ruin]

#server-info

[small fiber]

спасибо 🙂

[lime dust]

can i dm an admin, I have a question

[viscid vine]

you can ask your question here 🙂

Maybe we can help you out.

[lime dust]

Got my answer

[unkempt sun]

hello

need help

[viscid vine]

How can i assist you ?

[unkempt sun]

can you talk n room

?

i in support room

any one here?

[hearty surge]

Feel free to ask your question here and we'll do our best to help you 🙂

[unkempt sun]

ok hhhhh

i got ban cheat i dont know

[hearty surge]

!appeal

[unkempt sun]

i swear

[glass olive]

Hey, @unkempt sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne canyon]

I was blocked for cheats even though I don't have any.

[hollow cosmos]

You can appeal here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[oblique epoch]

hi
My ping for the past 3 days has been high and making me unable to play. The ping swings sometimes high and sometimes low. I checked my internet and it runs normally.
I am an old player of this server. This problem has only occurred in the past 3 days.

[hearty surge]

Hey, feel free to make a #network-support-old ticket.

[oblique epoch]

No one replied to me.

[hearty fulcrum]

Hey, thank you for making a ticket. Our network team is small, so sometimes, it can take them a little time to answer. However, the network team are the best people to help you. Sorry about the wait time, but thank you for being patient with us

[signal minnow]

Can I talk to any admins in private messages? Since I can't log in to the site to leave a ticket for some reason

[hearty fulcrum]

sure feel free to dm

[fiery delta]

How long is the ban for playing with someone who is cheating?

[violet ruin]

Usally 7 days.

[jade lava]

Hello a question the EU Mondays server will have a wipe tomorrow or will it do it on Thursday with the force?

[fallow veldt]

There will be a wipe tomorrow

[jade lava]

Perfect thank you

[fallow veldt]

No Problem (:

[plucky dune]

is there any admin i can talk to ?

[violet ruin]

yes, feel free to dm lily

if you can't make a ticket on the website

[tawdry eagle]

https://steamcommunity.com/profiles/76561198297068759/ VPN ban

[misty scroll]

Not VPN ban, submit an appeal

[tawdry eagle]

I complained, but no one handled it for me, and today is already the fourth day.

[misty scroll]

You just need to wait for a reply

[tawdry eagle]

It's the VPN ban; why isn't anyone processing this for me?

This file is not playable by myself alone, my other brothers and friends are all playing, and I have appealed that today is already the fourth day, no one processed it for me, I am going crazy!

[misty scroll]

It is NOT because of a VPN, I just told you

You simply need to wait for your appeal to be handled

[near halo]

hello good night everyone! why i am banned for the server?

its called High risked account. i buy this acc and dont know why i am banned?

[drifting herald]

Have you submitted an appeal, if not please do at https://rustoria.co/support/appeal

[near halo]

ok thx

[near halo]

yow bro

can someone look support?

[leaden gull]

Helo can i talk to admin in private massage?

I got ban on rustoria sea main

The reason is (hight risk account)can i know why i got ban pls

[fallow veldt]

!appeal

[glass olive]

Hey, @leaden gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden gull]

Ohh ok tq

[shrewd sail]

сыновья шлюх разбаньте

[runic spade]

Если вы хотите попытаться обжаловать бан, то можете создать соответсвующий тикет на нашем веб сайте https://rustoria.co/support/appeal

И пожалуйста проявляйте уважение к персоналу

[shrewd sail]

иди нахуй

далбайоб

даж не дают написать тупо банят и нихуя всем похуй

[misty vault]

why is the electricity in the server is randomly shutting down

[dusty sorrel]

Hey on which server you experience that?

[misty vault]

us medium

[eager sparrow]

ку

[viral yoke]

Just wondering can you re appeal on a denied appeal? We didn't know this guy was cheating until we seen him cheating and went to report him but was asso banned before we could get the tickets off

or if not can you tell me how long the ban is for? #6d74cf

[misty scroll]

You can see the remaining time of your ban by trying to connect to the server, it'll show on the kick screen

[fervent night]

I can't open a ticket on the website and I need to talk to an admin because I have something important to say! can we talk rq, its only 1 minute

[misty scroll]

My DMs are open

[fervent night]

thanks

[elder ether]

Hi There

Is there way to report player

[hexed nimbus]

!report

[glass olive]

Hey, @elder ether

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[elder ether]

I dont know how this game works if your getting harrased by another player in Rust? should that report?

be reported?

[hexed nimbus]

Depends in what way if the griefing you or door camp you it’s part of the game

[elder ether]

He teaming up with 2 other players and keeps coming after me

im new to game been on 5 days, he keeps coming after me when im building a base by watching youtube

the serve says its solo

no teaming allowed

[hexed nimbus]

Well that’s how it goes mate it’s eat or be eaten

[elder ether]

im sorry

is this part of rusting?

[hexed nimbus]

Then you not on rustoria as there is no solo server here

[elder ether]

ill take screenshot

its called RustforNoobs.com SOLO ONLY Weekly Au

[hexed nimbus]

Yeah well you should ask them as this is Rustoria not rust for noobs

[elder ether]

Oh i see my apologies Sir

[hexed nimbus]

No problem

[solid lichen]

When the wipe on Rustoria EU Mondays

[long wren]

#server-info

[left spruce]

Dear administration, how many hours should i spend on the server to be able to vote for a map on the next wipe?

[quiet yew]

Hello, I was banned for a suspicious account. I submitted a ticket, but it was closed, and I can't submit another one.

[eager perch]

Any possible way to re-appeal?

[quiet yew]

i need to to bee re appeal

[serene cobalt]

oque e high risk account ?

what is a high-risk account?

[eager perch]

suspicious account

[serene cobalt]

suspicious??

why

Now that I have 1k hours

I don't know what that is

[eager perch]

did you buy the account

[serene cobalt]

No, my brother used CS:GO on it

My first game is Rust

I bought the game

[sharp urchin]

Hello. I got banned because of a player I don't know. He lived next door and added me to the team. I trusted him, but it turns out he was most likely cheating and setting me up. Or maybe I got banned by mistake.

[viscid vine]

!appeal

[glass olive]

Hey, @sharp urchin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eager perch]

DaN how do i re-appeal

[viscid vine]

You can't if your appeal got denied, that's your final answer

[eager perch]

alright

[spark arrow]

I was playing whit my friends for a few days, I got randomly kicked for "high risk account" and now whenever I try to log in I get kicked whit the same message, what does that mean?

[viscid vine]

You account was flagged as a high risk account

[viscid vine]

!appeal

[glass olive]

Hey, @spark arrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spark arrow]

Why would it get flagged?

[viscid vine]

I can't tell you the reasons your account got flagged as a high risk account, but you can search on google what can be one of the reasons 🙂

[spark arrow]

Is it like in rust? not just this server? Or is it some sort of server specific plugin?

[viscid vine]

It's something that we use to combat potential cheaters.

[shrewd sail]

закройте рти нах

[violet ruin]

👎

[serene cobalt]

Seriously? I'm starting to think I'm a cheater too?

[shrewd sail]

ligenda

[quasi atlas]

hello is today full wipe

??

[near halo]

what this means ? I bought this acc. very cheap and cant play. Can someone help me?

[plush cape]

hello can i get map on mondays for download?

[worthy steppe]

Hello all. I am looking to appeal a chat ban for 12 hours. I was roleplaying by advertising a Casino. No curses nothing rude. Thanks! Love the Server. US Main.

[balmy cypress]

I wonder why it was cheap

[near halo]

bro i want to play with friend xD

can we do somethink?

[near halo]

:/

[balmy cypress]

We don't want people playing on cheap bought accounts

play on your main

[near halo]

bro i dont know my main

[balmy cypress]

Respectfully, that is your problem and not ours

[near halo]

this is the problem. i bought me i acc.

[lime field]

Are VPN's allowed on rustoria servers? is there a whitelisting?

[balmy cypress]

vpns are fine 99% of the time

[near halo]

@balmy cypress bro can we do somethink plsss.

this is the best server to play 😄

[balmy cypress]

You can link me your main account and I'd be happy to look

if you can't link, find a different server

[near halo]

how can i link?

[plush cape]

?

[balmy cypress]

Are you asking me how to send me a link to your main steam profile?

[balmy cypress]

#wipe-feed message

[lime field]

Thank you, its a linux based one. hoping that isnt a problem? I have over 2k hours, Having to use one work related

[near halo]

@balmy cypress

i dont know whats the name so it is very old acc.

[balmy cypress]

No worries, your OS shouldn't change things, you should be fine

[balmy cypress]

play on a different server then

[near halo]

bro pls....

[balmy cypress]

your ban has a 0% chance of being removed if you pretend you cannot link your main

[near halo]

how can i link

do u need the acc

[balmy cypress]

Maybe I am speaking in french or something

[balmy cypress]

you haven't seen me write this 2/3 times?

[near halo]

okay let me look

@balmy cypress i sent u dm

[balmy cypress]

You sure you weren't gamebanned 10 days ago?

this is your chance to be honest

[near halo]

i dont know

[near halo]

idk. i think not

so can we do somethink ?

[balmy cypress]

You can rewind space and time and not get gamebanned 10 days ago, other than that, the ban will remain

thinking you can just lie and pretend to be unaware isn't going to work here

[eager perch]

xD

[queen pewter]

why only 400 slots on mondays?

[tawny smelt]

im stuck on recieiving data

how can i get it

[queen pewter]

alt f4 and load again

[misty scroll]

Rust issue, simply need to try again/restart your game

[tawny smelt]

am i gonna get que

[misty scroll]

Adjusts automatically

[misty scroll]

Likely yes

[tawny smelt]

damn

[queen pewter]

yeah but why does it take so long ? why no insta open 500 slots and just 200 ?

[arctic spoke]

receiving data, don't enter. do you enter to server?

[queen pewter]

?

[arctic spoke]

i can't to enter server

Loading receiving data

[misty scroll]

It's very difficult to predict what a large group of people do, when VIPs don't count towards that limit it's difficult to just set a number and hope it works

[arctic spoke]

mondays EU

[misty scroll]

Rust issue, simply need to try again/restart your game

[shy swift]

any1 admion who help me

[misty scroll]

What do you need help with?

[shy swift]

why ?(

[misty scroll]

try to delete the map and join again

[nocturne yoke]

Mister Admin