support

[vale steeple]

bro i cant take quest can u help

[hearty surge]

What’s the error it’s giving?

[vale steeple]

i cant help u

i cant help u in this moment

but anyone can take this quest

[hearty surge]

You might be at the wrong guy or already accepted the quest

[vale steeple]

no

[vale steeple]

i get this error before wipe and after wipe this not fixed

[rich flax]

Thank you, I understand that I need to wait, but I would appreciate it if my appeal could be reviewed as soon as possible.

[unreal seal]

thx for banning the guy

[hearty surge]

It will 😉

[hearty surge]

I'll forward it, thanks.

[hearty surge]

What server?

[vale steeple]

eu mond

[rich flax]

Thanks, I’ll try to be patient… but not too patient 😅

[fallen vector]

Brother, could you please convey my complaint? I wouldn't want to bother you, I even provided evidence. #7f67ea

[hearty surge]

Tickets are handled in order received, please be patient 🙂

[rich flax]

Got it, I’ll be patient (trying my best 😅) but the wipe is running, I’m missing it 😭

thanks for your time — have a good game! 🎮

[hearty surge]

Confirmed it ain't working for me either, forwarded to staff. Thanks again and apologies for the time being.

[vale steeple]

ok thk

[unreal seal]

thank you to the rustoria team for being so quick and banning the cheater 😄

[fierce lava]

i got banned for the eu monday server for no reason i was not cheating

[hearty surge]

!appeal

[glass olive]

Hey, @fierce lava

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled coral]

DEAR ADMINS I HAVE BEEN WAITING FOR 6 HOURS TO BE UNBANED AND MY TEAMMATES ARE PLAYING WAITING FOR ME PLEASE LOOK AT MY COMPLAINT I WAS BANNED FOR NO REASON FOR THE 3RD TIME I'M ALREADY TIRED OF IT RUSTORIA.CO MONDAY MY FAVORITE SERVER I DON'T WANT TO GO TO ANOTHER ONE PLEASE LOOK AT IT I FORGIVE YOU

DEAR ADMINS I HAVE BEEN WAITING FOR 6 HOURS TO BE UNBANED AND MY TEAMMATES ARE PLAYING WAITING FOR ME PLEASE LOOK AT MY COMPLAINT I WAS BANNED FOR NO REASON FOR THE 3RD TIME I'M ALREADY TIRED OF IT RUSTORIA.CO MONDAY MY FAVORITE SERVER I DON'T WANT TO GO TO ANOTHER ONE PLEASE LOOK AT IT I FORGIVE YOU my STEAM ID is 76561199537602383
https://steamcommunity.com/profiles/76561199537602383/

[hearty surge]

Hey, appeals can take up to 3 business days - you'll need to wait just like anyone else. I doubt you were banned for no reason however, and you can see your ban reason by attempting to rejoin the server.

[minor temple]

kIf you wait 10 mins without connecting you should be able to connect again

[minor temple]

!steamid

[glass olive]

Hey, @fierce lava

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grizzled coral]

I WAS BANNED WHEN I DIDN'T PLAY AT ALL, I NEVER USED CHEATS, AND I CURSE THOSE WHO USE THEM

THE BEST PERSON IN HIS PROFESSION THANK YOU SO MUCH

[grizzled coral]

.

[fierce lava]

76561199406033294

[minor temple]

Can you connect here please - connect rtg.rustoria.uk

you had a temp game ban just want to check its gone 🙂

[fierce lava]

ok thank you

[minor temple]

just let me know once you have joined

[grizzled coral]

ME?

[fierce lava]

yeah i jonned

[minor temple]

No i replied to you above saying you will be able to connect in 10 minutes

[minor temple]

Give it 10 and you should be able to join our servers again

[fierce lava]

ok thank you so much

[brisk kindle]

can i please speak to a staff memeber about being unbanned\

i have a really really valid reason

[hearty surge]

What were you banned for?

[brisk kindle]

i actually got hacked on another account so it carried over to this one somehow and it keeps saying im banned for cheating

[hearty surge]

!appeal

[glass olive]

Hey, @brisk kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk kindle]

i have 3.5k hours i promise im not cheatinfg

i ust submitted my appeal how long do you think until its looked at

[wet current]

admin check plz Appeal #fd0404

[hollow cosmos]

Appeals take up to 3 business days for a repsonse.

[brisk kindle]

naurrrrr

[rich flax]

Dear Admin Team,
My ban still hasn’t been lifted, and this is really unfair. I got banned for grouping with someone who was randomly cheating. Please lift my ban.

[minor temple]

Did you appeal?

[rich flax]

yes Appeal #44dad9 please control

[minor temple]

Just checked, it's been assigned to your banning admin and they will get to it as soon as they can to review it

[rich flax]

Thank you, I’ll wait. I hope it gets resolved as soon as possible.

[fading ermine]

How do I find out why I was banned? I logged in and was randomly banned for “cheating” with no explanation. It’s not fair that I get banned for nothing while my friends play the server.

@minor temple please help🙏🏼

[minor temple]

We don't give out specific but your welcome to appeal your ban here https://rustoria.co/support/appeals

[fading ermine]

I already have. So I’m assuming I’m gonna miss this wipe due to this?

I’m new to rustoria so I’m not sure

[minor temple]

I will have a look for you now

[fading ermine]

#321a37 if that helps

Thank you!

[minor temple]

Give it 10 mins and you should be able to connect again

[fading ermine]

Kitty, i would worship you if i could. You have saved my entire day.

[sage raptor]

can u check #a5403f pls?

[violet ruin]

Please wait

[livid kindle]

Hey i was banned for cheating from your servers last week for cheating, which i didn't do. then i appealed and got unbanned, but now I am banned again and cant appeal again when I did nothing wrong. what can I do to appeal afain or stop this from happening

[sage raptor]

ok sry

[violet ruin]

Was your 2nd appeal declined or you literally cant make one?

[violet ruin]

All good

[livid kindle]

it wont let me make another one

[raven mist]

!steamid

[glass olive]

Hey, @livid kindle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[livid kindle]

do you need me to post the steam ID on this chat?

[raven mist]

Yes

Should be fixed now, give it 5 mns and try again

[livid kindle]

thank you

[viral yoke]

@raven mist A guy and his team got banned and they are back in base already

[raven mist]

!report

[glass olive]

Hey, @viral yoke

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viral yoke]

He literally just got a game ban on his steam but he is some how back in the game

[raven mist]

If theyr gamebanned, they wont be able to join back on the same account

make sure to make a ticket so we can come take a look

[worthy swan]

I have an acquaintance from a Discord channel who uses cheats on your servers. Where and how can I report this? I can provide a screenshot as evidence if needed.

[viral yoke]

I have but he was 100% game banned, his team mate got kicked for high risk and he followed and has a 0 day game ban idk how he is here

[north crest]

!report

[glass olive]

Hey, @worthy swan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

We'll take a look, thank you. Also the gameban can be for a dif game

[sage raptor]

bro stop crying

u just bad

[buoyant palm]

what servers are gonna stop bp wipeing next wipe?

[viral yoke]

Both of them just got banned lmao

Unlucky you're probs one of them

[harsh basin]

there is one guy left in base admin can you ban him to for assosciation? theyre weird

all of them are cheating

[viral yoke]

His 3rd team mate is still there

Why aren't they all asso banned

[sage raptor]

bc we arent cheating

[harsh basin]

2 of your teamates banned?

[viral yoke]

2 of you banned for cheating

[wanton pilot]

you so bad

[viral yoke]

And one of you literally just got an EAC ban BUT SURE NOT CHEATING HAHAHHAA

[sage raptor]

high risk account is not cheating bro lmao

[harsh basin]

clearly your cheating so your the bad one

if you cheat in any game your a nerd clearly

[sage raptor]

i dont get any vac, its not my fault xD

[viral yoke]

Funny how they reply to the ticket saying the player is now banned for cheating not high risk account

[raven mist]

It did not?

Also move to #general or Dms if you wanna argue

[sage raptor]

noobs are crying in support channel bc dont have a good teamate to carry them

[harsh basin]

a cheating teamate but lets leave it at that

[sage raptor]

you and u 0 balls friend can make a view on my pc to search the cheat, send me friend request newbie

[daring nova]

whats max team size on rustoria us monday

[hollow cosmos]

There isnt a max team size, only a team UI limit

[fallen vector]

Moderator, please forward my complaint, a cheater just killed us through the door, he hasn't left the server yet, and you can check this on Combatlog

#34c1b7

[cobalt berry]

moderator i was banned last wipe because i unknowingly received a revolver from a cheater, I believe i was wrongfully banned and would greatly appreciate a revoke on the ban. My account Name is JustRyan

[static condor]

can i get unbanned yet @west osprey

ill be good

[cobalt berry]

@west osprey moderator i was banned last wipe because i unknowingly received a revolver from a cheater, I believe i was wrongfully banned and would greatly appreciate a revoke on the ban. My account Name is JustRyan

[hollow cosmos]

You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[cobalt berry]

@hollow cosmos Thank you, I just sent my appeal.

[frigid shard]

When is the new update

[left shell]

What did you get banned for

[cobalt berry]

@left shell 1 day 11 hrs

[left shell]

bro it's only 1d 11h

[topaz bramble]

why was i banned for cheating? i never cheated before

where i make ban appeal?

[hollow cosmos]

?appeal

[glass olive]

Hey, @topaz bramble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[potent dirge]

Appeal #8b7b79 i need opened please and thanks

[agile pagoda]

Why was i banned for chesting? I never chested

[hollow cosmos]

Appeals can take up to 3 business days, please be patient and wait for a response.

[hollow cosmos]

You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[leaden kelp]

Why am I getting kicked for cheats even though I don't have any?

[zealous kettle]

!appeal

[glass olive]

Hey, @leaden kelp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

Why are you tagging me

[west osprey]

Why are you tagging me lol

[static condor]

because i needed help from a moderator

[agile pagoda]

do i need to whitelist in order to use vpn?

[agile pagoda]

can i use vpn or do i need to WL

[lost flare]

admin?

[long wren]

Hello

[bleak citrus]

this stupid server kicking people with cheating as the details is annoying

can you guys get ur server fucking working

[lone pewter]

Hello, could I have been banned for using cheats by accident?

[bleak citrus]

when you are trying to connect to the server it just says cheating right?

[lone pewter]

yes

[bleak citrus]

you are not banned its just their shitty servers fucking people over for no reason

been happening all day

[lone pewter]

I'm already scared.

[bleak citrus]

i literally dcd cause my game was studdering and then re opened the game and tried connecting and it just kept kicking me saying cheating so you are prolly fine

[hexed nimbus]

If you got cheating in your DC message you are banned from the server

[bleak citrus]

mf gf got kicked from the sever just like i did and all it said was high risk account

so im guessing they are just randomly banning anyone they want?

for fun?

[hexed nimbus]

Then make a appeal

[bleak citrus]

nah im good

would rather just talk to newrok support then wait 3 days

[hexed nimbus]

Well it’s not network related if you got banned

[bleak citrus]

well clearly it is if the 3 people living in my house all got it

[hexed nimbus]

Well you will find out but I tell you it aint

[bleak citrus]

ah so its just a shitty server problem then if it isnt

[hexed nimbus]

No it’s not that it’s just working as intended

[bleak citrus]

cause clearly plenty of people have had the same problem today if you scroll up and were able to join again once and admin helped

ah yes cause high risk account means an account thats played 900 hours in the past 4 months and plays every wipe

if it flags an account like mine for high risk meaning it flags stuff for low hours, doesnt play much etccc than its not working as intended

[hexed nimbus]

Well loads got more behind the story why the get this and won’t be that’s why the get banned with this message in the first place

[bleak citrus]

so its just flagging random accounts then

they literally said earlier it flags low hour accounts, no play time on servers etc

[hexed nimbus]

It’s various things not only low hours

[bleak citrus]

like what?

i mean you are acting like you know why they do it, so let me know why

[hexed nimbus]

Make a appeal mate and take it from there that’s your best course of action. And it does not have to be 3 days but can be usually it’s way faster

[bleak citrus]

well i mean im not even waiting a day ill just a leave a server that flags random accounts

[hexed nimbus]

Well then you Prob know whats up I guess as if I would be falsly banned I would do everything to get it fixed. But up to you gl

[bleak citrus]

clearly the server is shit if it doesnt know whats its flagging

yeah i totally know why LMAO, my gf was banned 1 sec into joining the server

my brother was banned and my friend was banned all on the same ip

[hexed nimbus]

It knows that’s why

[bleak citrus]

you have to be ragebaiting

[hexed nimbus]

Well I can tell you if one of them would be cheating you all be banned for cheating no diff between 3 people or 1 with 3 accounts

[bleak citrus]

oh yes my gf is cheating, and my brother who im teaching how to farm is cheating

both who are brand new to the game

[hexed nimbus]

There yah go now put that in the appeal and take it from there

[bleak citrus]

again if i dont get unbanned in the next 3 hours through a ticket im never touching these shit servers again wont waste time on a 1-3 day ticket when wipe will be over

[hexed nimbus]

But now it kinda looks like 4 accounts you talk about you bro friend and next msg you speak of you Gf and bro

[hexed nimbus]

Well gl man have a better day

[bleak citrus]

yeah cause im teaching my brother and gf how to play the game and my friend is joining who has 200 hours and has no idea whats happening but for sure

hope you have a good one too

[raven mist]

Lemme take a quick peek

[raven mist]

You should be good to join again in 5 mins

[bleak citrus]

thanks g will be back next wipe aswell

can you take a look at my gfs aswell cause she was getting the same message

[raven mist]

Thats should also be resolved

[bleak citrus]

okay bet thank you appreciate it

[glad wharf]

can someone please loot at my ticket #06b3eb im not even sure whats going on with my account ive been playing this server for 3 weeks and get flagged randomly

[raven mist]

!steamid

[glass olive]

Hey, @glad wharf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[glad wharf]

76561199745257081

thanks man

[raven mist]

Now, please send me all of your other rust/ steam accounts

[glad wharf]

thats my only account i play on

[raven mist]

Surely thats the only one you play on right now. What about your previous ones?

[glad wharf]

i haven't ever played rust on another account?

im still new to the game

barely have 900 hours i believe

[raven mist]

Good one, feel free to dm me whenever you feel to be honest.

[glad wharf]

i dm'd you

[lost kernel]

can you help me? I decided to play on your servers and I got banned for cheating, but I'm not a cheater
76561199260489231

<@&274971100184576010>

[lyric basalt]

!appeal

[glass olive]

Hey, @lost kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lost kernel]

#1432646714946486364 <@&274971100184576010> <@&874995535881326632> @raven mist pls guys

my teammates waiting me

thanks

[humble tendon]

How do I submit a request to unban me and where do I submit it? I was banned for no reason.

[long wren]

!appeal

[glass olive]

Hey, @humble tendon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[humble tendon]

i make

[violet ruin]

Okay, wait !

[humble tendon]

Is there any way to speed up this process? I just have limited time.

[novel olive]

i wake up and i see i got false banned for cheating?

[humble tendon]

me too

[novel olive]

dang

[humble tendon]

Apparently yesterday some whiners posted a bunch of complaints and banned me. After I died, I immediately went to bed and woke up to see the ban. xD

[novel olive]

Crazy

all i did yesterday is work on my base Lmao

[violet ruin]

No.

[violet ruin]

!appeal

[glass olive]

Hey, @novel olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[novel olive]

ye i did

[rich flax]

hello

Is the admin here?

[tender stone]

where to contact about the unban

I was banned by mistake

[rich flax]

Hey,
Getting banned just for grouping with a random player makes no sense at all.
If that’s against the rules, then the rule itself is the problem. I’ve been playing Rustoria for a long time and never cheated or broke any rules.

This ban is completely unfair — I hope you reconsider it...

Can you please reconsider my appeal?

I really believe this ban was unfair and would appreciate a second review.

[raven mist]

You're responsible who you group with, you can claim they are random but they can also be known to you. Hence why the ban is temporarily in most cases

[upbeat sluice]

Are the bans automated just "in team = banned" or does it work out who has actually been playing together.

[rich flax]

I’ve always played fair on Rustoria and respected the rules. I hope you can take that into consideration and lift my ban.?

[raven mist]

Thats not something we will disclose

[raven mist]

That doesn't mean you're allowed to get a ban free pass... Appreciate you played rustoria for a while but still doesnt rule out you cannot be banned

[upbeat sluice]

Interesting... anyway, lets see. I guess wipe is over for me

[rich flax]

I’ve always played fair on Rustoria and respected the rules.
I genuinely had no way of knowing that the player I grouped with was cheating — it was a completely random encounter. If grouping with random players is forbidden, that’s an extremely harsh rule, because there’s no way to know in advance if someone is cheating.

I hope you can take this into consideration and lift my ban.

[raven mist]

Repeating the same is not going to work i'm afraid - if you're appeal was denied then thats that. Like i said above you can claim as much they were a random but in reality they could've also been someone you've known. Thats why they are temporarily.

[upbeat sluice]

how long is temporary BTW?

[raven mist]

Probably 7 days at first

[upbeat sluice]

see you all in a month then...

[rich flax]

I have to say, I’m really disappointed with how this situation has been handled.
I had absolutely no way of knowing that the player I grouped with was cheating — it was a completely random encounter.
It feels unfair that loyal players who follow the rules get punished for things completely out of their control.

[upbeat sluice]

their ball, their rules I guess

[raven mist]

You're not reading at all what i'm saying and purely looking at this from your perspective.

[mental frigate]

Why i get kicked for cheating?

[rich flax]

For example, in the game, I made an agreement with a “neighbor” not to kill each other when we meet. I don’t know this person in real life. To make this agreement work in-game, we had to form a group so we wouldn’t attack each other when we see one another. In this scenario, grouping with a random player in-game is necessary. This is a common action in the game.

[raven mist]

That is in fact an alliance - forming a team. So you would benefit from the presence of said player/cheater

[rich flax]

For example, in the game, I made an agreement with a “neighbor” not to kill each other when we meet. I don’t know this person in real life. To make this agreement work in-game, we had to form a group so we wouldn’t attack each other when we see one another. In this scenario, grouping with a random player is necessary and is actually a common strategy in the game.

If the server wants to forbid grouping, that’s fine — but from a realistic perspective, sometimes grouping with random players is required for in-game strategy. How could I possibly know if they were cheating?

[raven mist]

Repeating yourself is not going to work... You're playing rust, if you are reporting a player and said player is having a team you also want them banned

same deal here

[vale steeple]

guys quest for rod bug

i cant take quest

[rich flax]

I gained absolutely no advantage from this player. The group was only to prevent accidental kills and maintain an in-game agreement — purely strategic.

If this player was someone I know in real life, you as admins should be able to check that — did I add them on Steam, or how many times have I joined the server with them before? I had no idea they were cheating and did not benefit at all. This ban is completely unfair, and I request it to be lifted.

this realy perspective!!!

[upbeat sluice]

Yunus - I'm in the same boat. Got to just accept it's their servers, sometimes stuff happens. It's annoying but got to move past it

[raven mist]

How would i able to check if you knew someone in real life? lol

"The group was only to prevent accidental kills and maintain an in-game agreement — purely strategic"
Exactly benefiting from the presence of a cheater

[rich flax]

Yeah, I get it. It’s just frustrating when it feels completely unfair, but you’re right — gotta move on and keep playing.

[rich flax]

That’s not true. I had absolutely no way of knowing they were cheating. The group was purely strategic to avoid accidental kills and follow an in-game agreement. I gained nothing from their actions. Punishing players for things completely out of their control is unfair. I’ve always played fairly on Rustoria and I insist that my ban be lifted.

[upbeat sluice]

insist may not go well, but you do you

[raven mist]

Again, Please read above ^

[rich flax]

I’m not asking for my ban to be lifted — I’m just pointing out that the group rule is completely unfair. You can clearly see from my wipe statistics below that I wasn’t cheating. If I had been, these numbers would be much higher!

[raven mist]

No one also claimed you were cheating..

[rich flax]

The reason for this ban is so ridiculous that it’s completely absurd — I still can’t wrap my head around it. Considering this week’s wipe, I won’t be playing on Rustoria servers anymore. Remember, there’s a butterfly effect in life — enforcing these pointless, small rules will eventually ruin the server!

[toxic shard]

Butterfly effect can work both ways, allowing people to have a bodygard cheater as a neighbor, teamate, village member, ... wipe over wipe because you never warn them is not allowed will end up bad too

[raven mist]

Ill keep that in mind next time you report a cheater 🤔

[ancient dune]

You can’t cheat in rust there’s an anti cheat

[sullen vale]

mate its a 7day ban

your talking like its 150days or sum

[rich flax]

I understand your comment, but just to clarify: the group was purely strategic, I had no idea the player was cheating, and I gained absolutely nothing from it. Hopefully this clears up any misunderstandings.

[sullen vale]

you have said this 10times

[rich flax]

The day doesn’t matter, I’m just speaking up against an injustice. What exactly is bothering you?

[sullen vale]

when did i say you were bothering me?

[mint warren]

Pvp in chat ☠️

[sullen vale]

nobodys pvping what are you on

[orchid relic]

Check the player with the ID: 76561199629740825 on the server: US Mondays
, the cheater only shoots in the head.

[upbeat sluice]

Maybe report in-game? Just saying

[toxic shard]

!ticket

[glass olive]

Hey, @orchid relic

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[upbeat sluice]

!ticket

[glass olive]

Hey, @upbeat sluice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[onyx cipher]

hi weere do i put the ticket in for a refund or a change of server

[dusty sorrel]

#payment-support

you can make a ticket here ^

[onyx cipher]

thank you ❤️ didnt see the botton of it

[thin leaf]

Hi, i'm in base with a friend and we can't place anything even tho we have TC auth

we are on rustoria eu main

[lyric basalt]

Whats the error when you try to place anything

[thin leaf]

it shows the box red like its blocked by something, but there isnt anything there

[foggy perch]

for cheat

[thin plover]

can you not tag us and instead make a ticket

we do not take report off discord

[sinful timber]

Where can i report cheater. He need to be gone asap

[thorny dune]

You can report them on our website here https://rustoria.co/support and we'll take a look as quickly as possible

[foggy perch]

He's been running rampant on the server for a while now.

[heady hinge]

Does the wipe feed for EU serv is 6 pm now?

or still 5 pm cuz we go back an hour in eu

[heady hinge]

5 pm sorry

[visual grove]

Hello, I've been banned 3 times this month for no reason. The most absurd thing is that I haven't even played on Rustoria servers in recent days. Please investigate this situation, as I genuinely don't understand why I've been banned 3 times in a month. I've already submitted an appeal and am waiting for a response.

[hearty surge]

Sounds good. Apologies for the inconvenience. We'll get to your appeal as soon as possible. 🙂

[visual grove]

Thank you very much, I'm honestly tired of this.

[toxic shard]

It's mainly cause by how your internet provider handle customer connections

unfortunately russia/sweden/turkey/.... are doing it in a low cost way which cause issues for their customer (but usualy you don';t noticed it that much except on game servers ...)

you should be good to go for now

[visual grove]

Got it, thanks

[cursive echo]

BAN PLS

[hearty surge]

!ticket

[glass olive]

Hey, @cursive echo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cursive echo]

IM GET RAID

[hearty surge]

Good luck 💪

[cursive echo]

A STUPID PACK OF CHEATERS CHARGED US THEY ONLY SHOOT AT HEADS

[toxic shard]

!ticket

[glass olive]

Hey, @cursive echo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mossy topaz]

thanks bro some guy flew with the mini somewhere in outpost where is an invisible wall and i cant loot myself

[left summit]

почему я подключаюсь и выкитывает с ошибкой читинг, хотя я ниразу никакие софты не скачивал

[hearty surge]

!appealru

[glass olive]

Привет, @left summit

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[fringe socket]

!ticket

[glass olive]

Hey, @fringe socket

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[compact saddle]

I have been waiting for 4 days but no one has replied to me.

[hearty surge]

Only business days are accounted for with appeals and tickets, as our staff does like to enjoy their weekends too with some off-time, so I'm sure it shouldn't be much more longer till someone gets to you.

[compact saddle]

ok thanks

[echo grove]

Hello! Who checks the appeal requests again?

[hollow cosmos]

The banning admin will handle the appeal.

[echo grove]

Just understand that my clan member was banned, and so were the others. Before approving a member, we check them for cheats and macros.

At the same time, we were playing Rustoria EU Long with our entire clan, waiting for a raid from our neighbors, but they ended up attacking us and suddenly banning everyone.

[hollow cosmos]

You are better off putting this in an appeal rather than in here

[echo grove]

So I've filed an appeal, and I want you to check my person and unlock my clan if you want.

[vapid ridge]

i need to speak to an admin

[vapid ridge]

.

[hollow cosmos]

I'm not an admin but I might be able to help, whats up?

[vapid ridge]

#1432793400381538457

[hollow cosmos]

I dont have access to that

[vapid ridge]

bru

its fine

[copper estuary]

hello, how to fix download world 0.0%?

[left shell]

At this point I'm scared that my appeal is getting declined

I have no hope

[wheat fossil]

A very cool server. I got banned because they gave me a house with resources. Thanks, cool admins.

[hollow cosmos]

You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

[dusty zealot]

JOO LOOK

[west osprey]

@fringe socket whats up?

[fringe socket]

i got ban

But there's nothing left

[west osprey]

Did you appeal

[fringe socket]

Yeah they rejected

[west osprey]

Appeal decisions are final

[fringe socket]

Me rejected jenx

[left shell]

If you get rejected, can you make a new appeal in x amount of days orsmth?

I haven't been rejected or approved, but that way I'll know atleast

apologies for the ping btw

[buoyant bobcat]

no you cant.

[glass isle]

Kicks from the server immediately with a natpis:
DETAIL INFORMATION:
Cheating

[left shell]

RIP

[left shell]

You can appeal the ban here: https://rustoria.co/support/appeal
Note - appeals can take up to 3 business days for a response, so please be patient!

I feel like I'm a part of the team now

[vapid ridge]

the staff hates me man

https://tenor.com/view/weird-gif-1445491400888605838

jk

[glass isle]

I dont have a ban for cheating, jast a kick

[toxic shard]

the kick is the result of the ban

you need to appeal

[vernal tangle]

client.reportplayer 76561198242836090

rustoria eu long

[toxic shard]

!ticket

[glass olive]

Hey, @vernal tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mighty schooner]

/force

[glass olive]

Hey, @mighty schooner

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1762455600:F> (your local time) is the time of the next force wipe and it will happen <t:1762455600:R>.

[left shell]

Am I part of the team now

[left shell]

cuz I said this :coolthink:

[dusty geyser]

русские есть?

https://steamcommunity.com/profiles/76561198256566713/ помогите друга забанили за просто так, причину как узнать

[mint warren]

!appealru

[glass olive]

Привет, @dusty geyser

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[rigid mauve]

!ticket

[glass olive]

Hey, @rigid mauve

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rigid elbow]

unable to make ticket on rustoria

[lyric perch]

Administrator, please help me on Rastoria long , a cheater is interfering with the raid for a time.

Rastoria. Cheater disrupting the raid square AA28 AB28, nickname BRUH | UH HO

[hollow cosmos]

Please dont call them out

Rather, you should make a report here: https://rustoria.co/support/report

[normal orbit]

specifically what is stopping you from making a ticket? is an an appeal? did you appeal already? is it a cheater report? are you having problems loggin into the website with your steam. Thank you

[fading ermine]

any idea why the server is kicking me because my wifi is blocked?

[civic saddle]

yo can yal check my ticket to be unbanned on the server i was helping these kids out on rig so i joined their team and helped them get rig and i woke up to me being banned for association with a cheater, i didnt even know the kids i was playing with

i play solo and i jus wanna finish the biweekly wipe out for the week

my rust name is bonish and my steam acc is taylorlovesjayden

bonisha*

[golden marsh]

Can Someone please check my ticket 76561199745257081

Appeal #06b3eb

[civic saddle]

i didnt even know the bums i just joined their team to help them out after i 1v3ed them

[golden marsh]

mines been pending for almost 2 days

[civic saddle]

i bought the game a week ago lol

<color=#28B463>Unban in: 6D 11H</color> | Playing with cheater <color=#ff6666>Appeal @ bans.rustoria.co</color>

this what mine says

[golden marsh]

mine just says high risk account so not sure whats going on

[normal orbit]

what error message are you seeing when being kicked?

[normal orbit]

appeals are usually 1-3 business days for a response, they'll get to it as soon as possible.

[fading ermine]

starlink blocked, but it let me back in

[austere quest]

!steamid

[glass olive]

Hey, @fading ermine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[normal orbit]

the only way to have an admin look at this is by creating an appeal on our website.

[golden marsh]

thanks @normal orbit

[normal orbit]

!appeal

[glass olive]

Hey, @normal orbit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[civic saddle]

i already did

wipes in 2 days i just rlly wanan finish it out i have aks and stuff but im false banned now

[normal orbit]

then I'm afraid you'll need to just wait to an admin to get to the ticket, they are working hard through them.

[civic saddle]

well yk if u got a connection with them u could help your boy out ...

[austere quest]

@zealous vault only Rustoria content please

[dusty geyser]

!appealru

[glass olive]

Привет, @dusty geyser

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[humble tendon]

My home get raiding now, but I have ban 👍 like this server so much

[civic saddle]

idk how im gettin false banned i got the game a week ago and having to deal with ts is dumh

dumb

[humble tendon]

Bro it’s ban me bot, because my friend playing in the server and van only me

[civic saddle]

and they cant even do my appeal

i legit have 30 hours

[humble tendon]

Idk why, I do nothing… play this shit 6000 hours buy so many skins but this shit ban me

I wrote that my time is limited, that I'm about to go to army, but this process can't be sped up, and there's no point in going to another server. Did I farm a box of rockets for nothing?

[static condor]

can i get unbanned yet

[long wren]

!appeal

[glass olive]

Hey, @static condor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[static condor]

it doesnt let me appeal on there

[long wren]

denied?

[static condor]

possibly

[long wren]

Oh, the admin gave you a chance, but you threw it away.

have a nice day

[hearty fulcrum]

Your appeal is denied. And given your current steam name, the original appeal decision is highly unlikely to change. You will need to find somewhere else to play.

[vernal shell]

can we atleast know his steam name LMAO

[hearty fulcrum]

No, please move to #general

[vernal shell]

🙁 okay

[rigid elbow]

appealed already and cant make another ticket for general question

@hearty fulcrum can you check dms if possible

[golden marsh]

can someone please check ticket 76561199745257081

Appeal #06b3eb

[low fiber]

Hola. I have to report a cheater.

Do we make report tickets on cheaters in here or the website?

[long wren]

only website

https://rustoria.co/support

[low fiber]

Thanks!

[hearty fulcrum]

Hello, it is normal that you are not able to appeal again. Everyone only gets one chance to appeal. You also had the chance to explain your situation already. The admin in charge reviewed everything you said and gave you their decision. This decision will not change.

[golden marsh]

if somone could check on my ticket id appreciate it

76561199745257081

[south palm]

how can i report a player?

[buoyant bobcat]

!report

[glass olive]

Hey, @south palm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[south palm]

Thanks

[buoyant bobcat]

Np

[south palm]

how long does it take for a person to get banned on avg?

[buoyant bobcat]

I'm not certain but from experience it's ussualy a day or more could be less

[south palm]

damn, alr thanks anyway

[buoyant bobcat]

Np

[golden marsh]

Please look into my ticket Appeal #06b3eb

76561199745257081

[south palm]

could we hurry this one up Ticket #5a7a83. kinda losing a lot of loot, time invested and sanity

[weary python]

where do u make ticket appeals

[buoyant bobcat]

!ticket

[glass olive]

Hey, @weary python

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blazing kestrel]

what are these reward kits? can you redeem kits on all server now?

[dusty sorrel]

I answered you in

#general

[wet current]

Please reply to the ticket #fd0404 4 days

[dusty sorrel]

we do our best to reply as soon as possible

but we check the tickets on the order they are received

so please have patience and we will get to yours 🙂

[wet current]

Your admin said that they are reviewed within 3 days.

[upbeat sluice]

@dusty sorrel - any idea waht the backlog is for appeals? If it's beyond wipe, I'm happy to withdraw mine as I'm traveling for a few weeks

[merry grail]

can i be a in game mod

[solid oxide]

!ticket

[glass olive]

Hey, @solid oxide

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

#staff-applications

[humble tendon]

#bdaefe check ticket pls
I get banned for no reason

[hearty surge]

Appeals can take 1-3 business days, please be patient 🙂

[novel olive]

same yh

[upbeat sluice]

this close to wipe on some servers, you can see why some people are stressed about either being able to finish or start a wipe

[sage raptor]

can some1 pls see my appeal? #a5403f

2 days

[haughty gazelle]

Please Support Help With Steamersniping and racism in one server all captured in video

[dusty sorrel]

Please make a report on our site

[dusty sorrel]

!report

[glass olive]

Hey, @haughty gazelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

"Streamsniping of content creators partnered with Rustoria, whether you are aware they are partnered or not, is not permitted."

[minor rune]

!report

[glass olive]

Hey, @minor rune

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[low fiber]

How are cheater reports prioritized? Hopefully first?

[hearty surge]

They're prioritized in order received, keep in mind we get many of them.

[low fiber]

Okay that’s understandable, thanks!

[torn sundial]

hey how do i appeal i got banned 2-3 years ago and was wondering if appealing was an option

[hearty surge]

!appeal

[glass olive]

Hey, @torn sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[elder dock]

Hi, is there a wipe on the two-week server tomorrow?

[hearty surge]

Yes, #server-info for all wipe info.

[hoary kindle]

hi I was banned for some reason

[hearty surge]

Rejoin the server and it should provide you with the reason.

[hoary kindle]

I was banned for using cheats that I don't have or have ever had

[hearty surge]

!appeal

[glass olive]

Hey, @hoary kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south mist]

admins why dont you ban cheaters

this dude on us mondays wiping everybody so blatantly

but he will probably get banned next month

[hearty surge]

!ticket

[glass olive]

Hey, @south mist

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[south mist]

ticket is done

F7ed him an hour ago

spectate him

next rig

and you will see

[ivory lion]

Is VIP available for EU servers for 1 year?

[normal orbit]

No I'm afraid not.

[ivory lion]

Is there annual Subscriptions for EU servers?

[hollow cosmos]

There is not.

[toxic shard]

High pop server servers can't provide annual vips because of the volatility of the players

[jovial scarab]

Who knows how to file an appeal against the server being hacked?

[north crest]

you were banned, or want to report someone?

[jovial scarab]

I was banned

[drifting herald]

Please submit an appeal at https://rustoria.co/support/appeal

[pseudo epoch]

I cant get the map vote role for medium

im verified etc etc and it always say interaction failed

or better say i have the role i cant see the channel👍

[upbeat sluice]

Admins - How long, roughly, is the appeal queue? If I can't get back in tonight, how can I remove the appeal?

[drifting herald]

An appeal can take 1-3 days to receive a response, but you can usually receive on much sooner

[upbeat sluice]

day and a half in 🙂

a day before wipe

[upbeat sluice]

so yeah, slap bang in the middle of "can take" and definitely outside the "much sooner". Anyway, is what it is and all that... 🤷‍♂️

[jaunty horizon]

why are all my paintings blank now its never happened

[warped thorn]

I need to be whitelisted to use a VPN because I live in Brazil and I'm having problems with high ping.

[toxic shard]

we don't whitelist, vpns are allowed straight away

but if you have a ban, you need to appeal

[warped thorn]

I not have

[toxic shard]

then just connect to the server

[turbid drift]

how mny time to repsonse for appeal

[toxic shard]

up to 3 days for the first response

[turbid drift]

is it possible to faster ?)

[toxic shard]

I said "up to"

[turbid drift]

i mean, directly ask for check the appeal by admin\mods for faster answer

[toxic shard]

We do not do that

[turbid drift]

okay, unlucky

[unreal forge]

what should I do? I was banned by mistake, and I appealed. They told me that everything had been fixed, and I could log in again in 15 minutes. I logged in, but I was kicked out for using a cheat.

help

[hollow cosmos]

?steamid

[glass olive]

Hey, @unreal forge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[unreal forge]

76561198879253891

[turbid drift]

Why appeal was denied instantly without reasons ?

[hollow cosmos]

I've forwarded this issue for you and it should get resolved!

[unreal forge]

no, they told me they fixed it and I could log in in 15 minutes, but I got kicked out

[hollow cosmos]

Your issue should be fixed now, please wait 10 minutes and try to reconnect.

[unreal forge]

thank you, I'm not sick, thank you for your help

[toxic shard]

what would be the reason ? the appeal was denied because the ban is legit

[turbid drift]

we wasnt cheating and added guy to party who was cheating, it is what it is - i explained situation and anyway was denied

[toxic shard]

that's why you are banned for playing with a cheater and not for cheating

the first offense of this kind is a 7 days ban then it increase

[turbid drift]

oh, then ok - didnt know that, thanks btw

[left shell]

Do I get an insta approve on my appeal if it's not handled within the 1-3 business days ?

[north crest]

no

[left shell]

RIP

ty for the answer tho

[unreal seal]

anyone know when the server rustoria US main wipes tomorrow?

[drifting herald]

You can find that info in #server-info

[unreal seal]

thank you

[teal swan]

May i speak to RyanJD please ? Whenever available

[left shell]

My hope in my appeal getting approved is slowly getting less and less 😭

[drifting herald]

What about?

[teal swan]

I was banned because of your server's policy which states "No alt accounts with a VAC ban". This "alt account" with a vac ban happened 8 years ago in 2017, wasn't my account, i had no control and no involvement in the vac ban as it was one of my brother's accounts, i had no access to the account either and it was never logged onto my computer. My account that i have been using since 2017 has no ban record for cheating, has 7000 hours and i had been playing Rustoria for 8 years without a single issue until an admin decided to pick me for a background check and ban me. I also made an appeal which was denied with a single message not allowing for conversation to figure out the problem. I would like to speak to RyanJD and explain myself to him because i wasn't able to resolve the issue with admins.

basically i just took a shot 8 years later for something i didn't do or had any involvement in

So whenever RyanJD is available to chat, at least just to hear what i have to say. I would immensely appreciate it.

[hexed nimbus]

I would suggest to message monologic or Luke as those are the staff managers that’s the next step to take

@teal swan

[teal swan]

Thank you so much for letting me know. Do you mean by DM ? or in the support channel ?

[north crest]

I'll even ping them so you can click on their name to dm them @balmy cypress

[hexed nimbus]

Dm them

[teal swan]

Thank you so much guys.

[sharp meadow]

hello i got banned from rustoria EU mondays cause "high risk account" when i was afk at base what should i do

[north crest]

!appeal

[glass olive]

Hey, @sharp meadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty schooner]

are all bps getting wiped next wipe or will my bps save on us long? and how do you get dedicated player role?

[violet ruin]

and i believe you get the dedicated player role for being dedicated :D (to be honest im not sure but you probably need a certain amount of hours on Rustoria servers)

[humble tendon]

Pooooop unban pls pls

I write that every day :)

[long wren]

!appeal

[glass olive]

Hey, @humble tendon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[humble tendon]

I no stupid) I know

[long wren]

denied?

[humble tendon]

Pending, but my base will soon rot :( my rackets are there

🤘 🤓

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

please wait patiently

[humble tendon]

I have a question

[humble tendon]

So, I understand it was a bot that banned me, not a human? If a human had banned my friends for playing with a cheater, would they have been banned too?

I got banned, but nothing happened, friends.

[hollow cosmos]

2k hours on a single rustoria server

[long wren]

admin has banned you

[humble tendon]

Ohhh why

[violet ruin]

whats your ban reason state?

If it is association either wait out 7 days or appeal and wait, i'm guessing you have appealed already, if so just wait please :)

[humble tendon]

I'll tell you the story briefly

[violet ruin]

No need

[humble tendon]

My friends and I were digging a crankcase. My friend from the bolt-action gave me information on people because he saw them. But when I killed the enemies, they said I was a cheater.

Then we were killed and we immediately left the game, and in the morning I was already banned.

and I'm wondering how it works?

[long wren]

cheating banned maybe

[humble tendon]

Yeap

[viral yoke]

Can you get VIP with the rewards on rustoria? like the playtime rewards?

[fallow veldt]

No if you want Vip you'll have to buy it

[viral yoke]

Was just making sure I got told by someone you could but I didn't see it

[fallow veldt]

Only with Money (:

[hearty fulcrum]

Sometimes we do have #giveaways or gem raffles for VIP

[thorn frigate]

rustoria br main

[drifting herald]

Please make a report at (https://rustoria.co/support/report) and dont call cheaters out in here please

[mighty skiff]

I made a report about a cheater and its been an hour with no one responding.

[hearty fulcrum]

What's your ticket number?

[mighty skiff]

its been resolved.

[vague rune]

bro i deadass have no idea why i got banned for playing w a cheater when theres no cheaters in my team

ill show my files if itll help me get back on my server

bc this is bullshit

[long wren]

!appeal

[glass olive]

Hey, @vague rune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vague rune]

i already did

bro 1-3 days

are we serious

i just hit the comeup of my life and i cant play tn

[north quartz]

hi, can i report a player?

[long wren]

yes with website https://rustoria.co/support

[mighty schooner]

i have like 500-600 hours on 1 server alone is that good?

[long wren]

need 2000 hours

[floral zenith]

hello can some1 pull me in support

i got some person to report

[long wren]

we dont take report in discord

please make a ticket https://rustoria.co/support

[floral zenith]

its gonna take long forget about it

thanks btw

[brave folio]

I need help with the website, I upload the clan logo and it doesn't load, it doesn't save, I've already tried changing the image type and it still doesn't work

could you tell me what I am doing wrong or if the image has a specific size

[nocturne lake]

i got VIP cant see map preview it wont load

[glass geyser]

where to see SEA main when will wipe?

[long wren]

<t:1761807600:F>

[crimson peak]

server-info

[shy swift]

what admin help me

the server map simply won't download, even when I do it through a file and put it in the map folder, it still doesn't work, and the download value remains at 0%. Can anyone help?

<@&274980199668645888>

afk moder

[violet ruin]

This is a issue for russian players.

[shy swift]

What does it change?

[violet ruin]

It needs to be reported to facepunch or you can try downloading the map with a vpn
Because its blocked in russia

[shy swift]

I'm repeating myself again! I've already downloaded the map through your file, and I have the map file, but it simply doesn't work

what is the point of moderation and admins if you can't solve anything? you can't provide players with anything other than chat functionality

[long wren]

which server map?

[violet ruin]

Sorry, but you stated that it "simply wont download", therefore i thought you need help with that.

[shy swift]

eu small

[shy swift]

I'm not being aggressive or anything, I just want to solve this problem! Sorry

[violet ruin]

👍

[spare finch]

76561199473865835

guys just full raging

[hollow cosmos]

We don't take reports in discord, create a ticket here: https://rustoria.co/support/report don't call them out either as it makes it harder for admins to investigate

[wild sandal]

server told me high risk account

Can someone help me solve this?

76561198309382792

[long wren]

!appeal

[glass olive]

Hey, @wild sandal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[topaz bramble]

dude why was i banned for cheating? i never chested before

cheated

[balmy robin]

are you the administrator sir？I have already submitted an appeal.

[long wren]

!appeal

[glass olive]

Hey, @topaz bramble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

typically a response to an appeal will take 1-3 days.

[solid lichen]

а

When will there be a wipe on Rustoria EU main?

[long wren]

<t:1761836400:F>

[proper garden]

When will eu long wipe?

[long wren]

!force

[glass olive]

Hey, @proper garden

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1762455600:F> (your local time) is the time of the next force wipe and it will happen <t:1762455600:R>.

[dusk spade]

I can't log in to Rustoria.co servers. The description says "cheating" but it logs in to other servers. I haven't used any cheats, what is this?

[lyric basalt]

!appeal

[glass olive]

Hey, @dusk spade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog pumice]

!wipe

[glass olive]

Hey, @analog pumice

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[pearl storm]

!wipe

[glass olive]

Hey, @pearl storm

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[drifting herald]

Please make a report at (https://rustoria.co/support/report) dont call cheaters out in here please

[modern sorrel]

When will the EU Long be wiped?

[drifting herald]

You can find that info in #server-info

[elder lion]

I bought a VIP pass, but I accidentally paid for it with my work card. Is there any chance to get a refund so I can pay for the VIP pass with my personal card instead?

[versed quartz]

#payment-support

[hot wing]

OPEN SLOTS EU MAIN

[violet ruin]

!slots

[glass olive]

Hey, @hot wing

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[eager perch]

anyone else stuck on "receiving data"

[shrewd sail]

admini pidori top

[eager perch]

been stuck on this for a while how to fix

[frozen thorn]

what is that ?

[pseudo epoch]

https://medal.tv/games/rust/clips/lpjcXHyMk575UzI88?invite=cr-MSxXOUssMjIyMjU0MDcx&v=93

Can we get unbanned for that?

[frozen thorn]

a friend stuck he get this everytime he log in , he hadnt this problem last week

[strange stirrup]

insideterrain

rewipe!

[frozen thorn]

and now he got queue cuz of that ?

[jolly lion]

I got kicked bcs a bugged spawn

[midnight furnace]

i stuck receiving data

[frozen thorn]

all people have same problem

[loud sorrel]

What the fuck disconnected with error Banned: Cheating

[eager perch]

don't cheat then

[errant shuttle]

OMG SERVER CRASHED}

[midnight furnace]

i got que

[late saffron]

https://medal.tv/games/rust/clips/lpjdAfSGDG1fd1n20?invite=cr-MSx3cjYsMjgzMDA1NzYx&v=15

w server

[dusty sorrel]

if you think it's unjustified feel free to appeal

[cursive estuary]

yes

[dusty sorrel]

!appeal

[glass olive]

Hey, @loud sorrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frozen thorn]

everyone getting this problem

[midnight furnace]

i got stuck rec data and i just disconnet and re join i got que bro what should i do

[late saffron]

<@&874995535881326632>

[strange stirrup]

reinstall windows 👍

[midnight furnace]

i have que bro

no way

[hot wing]

wytm u pussy

[hot wing]

yeh mun

[slate owl]

i got disconnected insideterrain violation now im on queue , admin help i was playing

[hot wing]

fr brah wtf

[midnight furnace]

admin help bro

[strange stirrup]

You need to reinstall windows maybe. im not sure tho 👍 🙂

[torn lantern]

Re wipe

[hot wing]

FR

RE WIPE ASAP

[merry elbow]

anyone else getting bugged spawn then kicked?

[torn lantern]

Kickt out now back in q for no reason

[hot wing]

SCHEDULE FFOR 3:30

[torn lantern]

Map error or smt

[torn lantern]

Yes

Re wipe admins

[midnight furnace]

admin give me vip bro

[midnight furnace]

i have ss

[wraith thorn]

?

[still stratus]

с почином

[strange stirrup]

Im not russian thoooo

What server rud

[midnight furnace]

give me vip for a second bro

[idle adder]

gg server

[patent dune]

Давайте братки, идите нахуй✊

[lyric basalt]

Devs are looking into issues on EU Main

[patent dune]

whats wrong with shutting down rustoria eu main ???

while looking for issue

[loud sorrel]

i sent, how much time need to wait? They can give me vip for 1 day to enter the server? Because i just be in queque and try to spawn and get banned

[strange stirrup]

YOU GOT BANNED AND NOW YOU WANT VIP? THATS WIIIILD

[wraith thorn]

из за чего это ?

[still stratus]

я хуй знает

у меня бесконечная загрузка спавна

[wraith thorn]

пон

[loud sorrel]

i just entered on server and tried to spawn

[lone pewter]

I WAITED MY CHANCE, AND THEN I WAS KICKED OUT AGAIN

[still stratus]

я думаю карта поломана нахуй

[strange stirrup]

I WILL CRY IF NO WORK SOON!

[lone pewter]

GIVE ME A VVIP, I'M IN THE CHAIR 2ND TIME

[plucky basin]

is there any way to skip the que for ppl who got kicked cuz of that

[strange stirrup]

SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS? SNOWMERS?

[lyric basalt]

No

[dire dagger]

how do i buy vip

[still stratus]

окак

[cold gorge]

fack

[strange stirrup]

fack

[mellow hemlock]

how long its taking for a response on tickets ?

[still stratus]

Всех у кого бесконечная загрузка: Удалите из корневой папки карту и переустановите её. Выходя из игры через альтf4 и у вас очереди не будет в течении 3 минут

[lime spade]

Hello, I am having trouble connecting to the server. I purchased VIP, and when I connect, it kicks me out and says "cheating." Other servers work for me.

[verbal pasture]

holy sh*t

[lyric basalt]

Send me all your accounts in DM’s

[lime spade]

there you go

[lone pewter]

Can you please give me a vip for once, I was kicked out as soon as I sat through a huge queue, and now I have a 300 queue

[dusk spade]

My ticket has not been answered for hours. When will there be a response? I want to enter the server.

[lime spade]

me too

[dusk spade]

I was going to buy a VIP membership

[lime spade]

I tried connecting to other servers. Rustoria.co always gives me "Cheating", but the others are totally fine.

[hearty surge]

You should have a 2 minute grace period after you were kicked out of the queue. Though if you failed to join within those 2 minutes, you'll have to wait it out again.

[hearty surge]

Send Marzy your accounts in DM's and be patient please, he'll get to it when he can 🙂

[lone pewter]

after the error, I immediately re-entered the server, but I was greeted by a queue of 300 people. Tell me, is it normal that I waited in a huge queue at the beginning, and now I have to wait again because of your server errors?

[strange stirrup]

I reconnected 3 times and got queue

[dusk spade]

I have the same problem

[hearty surge]

!appeal

[glass olive]

Hey, @dusk spade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusk spade]

It's been 6 hours since I opened a ticket and I haven't heard back.

[timid nebula]

tem kit iniciante nesse servidor ?

[dusk spade]

Is there anyone who can help from here?

[balmy cypress]

whats wrong?

send steam

[hearty surge]

I'm sorry for the inconvenience. If you wish you get a guaranteed queue skip by the purchase of VIP. Otherwise I'll be rooting for you that the queue goes by quick.

[balmy cypress]

@dusk spade

I have like 4 minutes

send your steam quick if you want help quickly

[dusk spade]

814139223

[potent light]

@balmy cypress Hi. How long does it take to get a response to a ticket?

[half dock]

Can you tell me how to appeal to unlock my account on the server?

[hearty surge]

Tickets are handled in order received, keep in mind we have many of them.

[hearty surge]

!appeal

[glass olive]

Hey, @half dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

What kind of ticket

[dusk spade]

@balmy cypress

[balmy cypress]

not friend code

send steam

[dusk spade]

What are you talking about?

I just started playing the game and I'm new to Steam.

76561198774404951

[potent light]

ban for cheat, but im not played with cheat

[dusk spade]

profil id?

[wispy dirge]

You mean an appeal?

[potent light]

yeah

[dusk spade]

I don't understand what exactly I need to send? Profile link?

[potent light]

i can send you a link to the appeal, if u need it

[regal pier]

Are there any Russian admins?

I need someone to help me with a problem

[north crest]

!appealru

[glass olive]

Привет, @regal pier

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[dusk spade]

@balmy cypress Have you looked into it

[balmy cypress]

You were too slow

I’m not at computer now

[dusk spade]

How long should I wait? 🙂

[left shell]

luke

are you friendly to approach in DM

or in a good mood atleast

[north crest]

(hes not at his computer)

[left shell]

fudge

[balmy cypress]

The appeal will have a response as soon as possible

[balmy cypress]

Hahaha never

But you can message, I’ll reply soon

[left shell]

THANK YOU !!!

take your time

[dusk spade]

Ty ty bro, can someone else answer my ticket instead of you?

[hallow sequoia]

hey, is there a "lily" visual skin designer at rustoria?

[north crest]

is it a steam message?

[hallow sequoia]

yupp

[north crest]

?scam

[glass olive]

Hey, @north crest

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[hallow sequoia]

yep i know

i just wanted to know if yall knew

[north crest]

They do, its been going on a while. Report them to steam 🙂

[hallow sequoia]

okay will do

[exotic canopy]

sea long ping is so high

[keen bone]

everytime i log into rustoria eu main, it runs entire slow motion, just waited in a 340 player que...just to run around in slow motion, animals are in slow motion etc, if i press windows key it works fine, soon as i go back to rust its 5 seconds then back to slow motion,,,

[north crest]

What is your GPU and RAM sitting at?

[timid nebula]

Are there any free items for beginners?

[keen bone]

mate its abosulutely sound, they aint saying any issues, got 64gb ram runing at 3600mhz, got 7900xt, 5950x, 1tb m.2

was running at max setting yesterday 100fps, now its fucking unplayable

eveyr f wipe something breaks my f rust

[north crest]

I'm just trying to narrow down where the issue may be...

but okay

[keen bone]

if i restart my pc i end up in another 340 player que

such a f joke

ive literally loaded rust 6 hours ago, and had not a SINGLE issue

[north crest]

What is your ping at?

[keen bone]

8

[north crest]

amazing!

[timid nebula]

Are there any free items for beginners?????

[north crest]

is anyone in chat having similar issues?

[north crest]

not on offical servers. Some modded servers have kits

[keen bone]

nah nobody even replying cus everyo ne spamming chat

this actually annoys me so f much

[north crest]

for sure. I would try opening a #network-support-old ticket someone can look into it for you

Or wait here for an admin to help. I'm not sure if they can help in that ticket

[keen bone]

wwont even bother mate, i only enjoy the start of wipes, and by time any f wit from admin here or rust actually help, itd be force wipe lol

yep back to 200 player qe

just fuck this, what a piece of shit

every week this happens, without fail

[dusk spade]

@balmy cypress don't forget me 🙂

[sullen spire]

can I please get help in my ticket? wipe is in 6 minutes, if anyone has a chance to help

[regal pier]

I already filed an appeal a year ago, I was told to write to the admins, but we didn't solve the problem, who can talk to me?

[shy river]

!appealru

[glass olive]

Привет, @shy river

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[shy river]

!appeal

[glass olive]

Hey, @shy river

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy river]

I need a discord admin too help me ASAP I have a problem with my steam.

[rigid elbow]

unable to use ticket system have already appealed but need more help from an admin, please dm

[shy river]

I cant log in into steam with the website.

[dusk spade]

@balmy cypress heyy

[grizzled pebble]

can i play with VPN or ExitLag ?

[drifting herald]

Yes you can

[grizzled pebble]

i dont need some verified ?

[drifting herald]

Nope

[pure horizon]

anyone know if lukes available?

[drifting herald]

Feel free to shoot him a dm, what is it about?

[pure horizon]

been getting charged for vip for months now and need my 16 pond back

pound#

[drifting herald]

Have you made a ticket in #payment-support ?

[pure horizon]

yhyh

[drifting herald]

Okay just wait for a response from that

[deft salmon]

eu medium is lagging so much

10000 ping

[lyric basalt]

Forwarded to devs

[deft salmon]

what

brate

is server down for everyone

[scenic herald]

@shy remnant can i get sum help i keep lagging out of the server

[shy remnant]

Refer to #general please

We are posting updates

[scenic herald]

@shy remnant can u do your damn job man it aint hard

[shy remnant]

#general please read this, our devs are on it

[stable steppe]

@shy remnant are you faking roles? I feel like you are not fixing the server man

[shy remnant]

Not my job to fix the servers, again

[scenic herald]

@shy remnant you diefinetly got fake roles

[deft salmon]

everyone is

[stable steppe]

so youre not an admin? @shy remnant

[shy remnant]

-_-

[scenic herald]

yeah its fake roles

[shy remnant]

Please head to #general now 🙂

This is a support channel

[scenic herald]

no its locked u tard

[stable steppe]

I need support finding a real admin please

[shy remnant]

Alright and you go read the #rules while you take a break

[shy remnant]

Your question was answered, our servers issues are being worked on by our developpers (||admins ~= devs||). Please follow #general to get the updates on the matter.
Now please, do not write in this channel for non support related messages. Thank you

[kindred valley]

How to appeal ban?

[glass olive]

Hey, @kindred valley

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere forge]

WTF IN TORIA VEDIUM

medium*

why it is off&

[glass copper]

when will the server be turned on?

[drifting herald]

There working on the issue please be patient

[deft salmon]

when will medium be online

[celest grail]

When will medium be online

[drowsy narwhal]

When will medium be online

[mortal yoke]

When will medium be online

[celest grail]

@drifting herald

[drifting herald]

I dont have an ETA on that, there working on the issue

[celest grail]

Ok... 5 minutes or 1h?

[cerulean flume]

When will medium be online

[mortal yoke]

1 min

[drifting herald]

As i said i dont know

[celest grail]

Find out then

[mortal yoke]

Ok... 5 minutes or 1h?

[celest grail]

Who is able to tell me when exactly will it be on?

[violet ruin]

No eta means we don't know

[mortal yoke]

When will medium be online

[dry ore]

pls help why is my server down wtf am i going to do without it lol

[celest grail]

Wait they are hacked or idk wtf sth like that

[dry ore]

im itching scratching please help

[celest grail]

Do wait only, moderator said only 2 minutes and it will be good

[indigo jolt]

Admin can u say when server will be online??? EU MED...

[dry ore]

no

[celest grail]

2 min they said exactly from now

[indigo jolt]

OK

[dry ore]

goodbye guys

idk what i will do for my life

[indigo jolt]

good night!

[celest grail]

1.5 min

[dry ore]

no im going permanylu to sleep

[indigo jolt]

HAHA

[mortal yoke]

When will medium be online

[nocturne oak]

wtf fixxxxxxxxxxxxxxxxx pls

[indigo jolt]

Ok , Luke where do u play?

[celest grail]

For 5 minutes

[kindred valley]

is it possible to appeal cheat ban by HWID?

[mortal yoke]

Ok... 5 minutes or 1h?

[deft salmon]

ADMINS WE DONT HAVE LIFE RUST IS ONLY THING WE LIVE FOR YOU NEED TO FIX IT

[celest grail]

5

[celest grail]

XDDDD

[deft salmon]

im going insane not playing 30 minutes

[mortal yoke]

When will medium be online

[indigo jolt]

it`s very bad !!

[north crest]

#general they are working on it, they do not have a timeline, just have to be patient

[mortal yoke]

[celest grail]

Okay

[deft salmon]

ooo stfu

[kindred valley]

@drifting herald is it possible to get approved appeal against ban by cheats?

[deft salmon]

sorey

[celest grail]

Good good so 2 minutes guys dont worry

[crude river]

conekxion atem feilllllll

[indigo jolt]

we understand just someone haven`t a patient

[silver sundial]

When will they initially connect the server?

[drifting herald]

What do you mean?

[mortal yoke]

Ok... 5 minutes or 1h?

[north crest]

they do not have a timeline

[kindred valley]

I submitted an appeal to UNBAN, bc I was cheating and I really apologize about it.

[celest grail]

i thought its because of my computer so i broke my monitor and screen exploded

Oy sorry for ping

I didnt know xd

[kindred valley]

I got ban by HWID. TBH, tried to check and log in from different RUST accounts. Can not access either

[north crest]

[celest grail]

Sry sry admin

Give me scrap pls

[mortal yoke]

ban forever_

[celest grail]

I AM good player i play all your wipes

No no sorry i am quiet

[crude river]

arregla tu server de mierda no me deja entrar

[mortal yoke]

[celest grail]

Okay give me that i will repair it faster

@mortal yoke stop hacking them we cant play

[kindred valley]

@drifting herald ?

[covert pewter]

br main not letting us in