support

[woven pier]

too

[toxic shard]

appeal and provide all your previous accounts

[slender frost]

sucks when you dont have any previous accoutns

[toxic shard]

told you to switch channels but look like you only understand the stick

[woven pier]

where i do it?

[toxic shard]

!appeal

[glass olive]

Hey, @woven pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

if you don't plan to provide previous accounts it;'s not worth appealing btw

[royal sentinel]

Hello, is there any possibility of expanding the teams slots on the medium server?

[toxic shard]

Not something we are looking into

[royal sentinel]

So there is only the possibility of 12 players joining the same group?

[bleak shuttle]

Why did I get banned?

https://steamcommunity.com/profiles/76561198889300308/

[toxic shard]

you can play as a team, you can't be in the same team ui

[shut fractal]

hey @toxic shard do you know when is it possible for administration team to check the appeals?

[toxic shard]

!appeal

[glass olive]

Hey, @bleak shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

when they can often quite fast

[shut fractal]

oh okay its been 2 hours for me thats why i wanted to ask bc im not sure how long it takes

[distant shell]

!appeal

[glass olive]

Hey, @distant shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean pier]

gotta be patient man been 2 days for me

[hollow cosmos]

appeals take business days just remember

[sudden blade]

how do i remove all map vote roles

[lyric basalt]

I removed them for you 🙂

[sudden blade]

thanks g

[pale hatch]

i need help

[pale hatch]

can you maybe help me sir?

[dusty sorrel]

hey how can we help

[pale hatch]

i made a ticket

[dusty sorrel]

Then an admin will check it out

just need to be patient

[pale hatch]

yeah i got banned for no reason but i cant make a ticket for that right

[tight tendon]

Hello, I tried to join one of your Rustoria servers but got kicked with the message “Cheating – Connection closed.”
I have never used any cheats or third-party software, so this must be a false detection.
Please review my case.

Steam name: muslumustafa957
Server: (Rustoria.co - EU Long)
Time: October 12, 2025 – around

Thank you for your time.

[dusty sorrel]

you can appeal

!appeal

[glass olive]

Hey, @dusty sorrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty sorrel]

you need to appeal

check my message above

[urban coral]

[slender frost]

btw they dont care about false detection they will still ban you. its what happened to me

[pale hatch]

problably i do have a clip hope it helps

[supple tree]

tem conta com 1000 level por 1 real

[supple badge]

I was blocked on the server immediately after the queue, how can I fix it?

[slate moth]

такая же тема

[supple badge]

че делать?

[slate moth]

хз

аппеляцию подавать

[supple badge]

пипц

[slate moth]

да, простоял очередь 200 человек и кикает по причине читы

[supple badge]

дак да у меня так же

[slate moth]

я просто на другой сервак ушёл

[supple badge]

да чет не хочу

[violet ruin]

what do you mean. you cant join?

[violet ruin]

!appealru

[glass olive]

Привет, @slate moth

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[violet ruin]

!appealru

[glass olive]

Привет, @supple badge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[supple badge]

Everything is already fine

[neat pumice]

I feel that was pretty respectful - what did you find disrespectful?

[slate moth]

i cant join

[pine geyser]

!appeal

[glass olive]

Hey, @pine geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine geyser]

how long does it take for a appeal to get back to u

[fallow veldt]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine geyser]

so 3 days for false ban

[fallow veldt]

Cant take 3 days can also take 1 day or less

[pine geyser]

their is no way to make it faster

[violet ruin]

no

[violet ruin]

are you using connect code?

[slate moth]

I would like to know why I am being kicked off the server, as I am not using any third-party software

[neat pumice]

What's your name in-game

[slate moth]

Crashes from the server due to: Cheating

[pine geyser]

Isagi

[neat pumice]

Your friend is a cheater, and they're fully gamebanned from Rust

[pine geyser]

he got stuck in a door in train tunnel and no clipped and got kicked for fly hack

[neat pumice]

Flyhack is a kick, they are permanently gamebanned - and that doesn't happen for getting stuck in a door

[pine geyser]

can we talk in call so can explain

[neat pumice]

They can no longer play Rust

[violet ruin]

ah,

you need to appeal

[violet ruin]

!appeal

[glass olive]

Hey, @slate moth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat pumice]

There's nothing to explain - they're banned for cheating, they cannot play Rust anymore on that account - I don't know what they're telling you, but you can look at their steam profile yourself and see 😄

[pine geyser]

im false banned and u wont even unban me or talk in call for me to explain

[neat pumice]

You're not false banned, you're banned for playing with a cheater - you appealed, it was denied

If your friend's EAC ban is removed from their profile, you can send me a DM 🙂

[pine geyser]

so how does he get it removed then

[neat pumice]

If it's false it will be removed automatically

If it stays, it's not false

[slate moth]

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

[neat pumice]

https://www.easy.ac/en-US/support/contact/appeal - they can try and appeal it here, but I'm not sure it even works for Rust anymore tbh

[neat pumice]

This is Facepunch's policy on this, for your own reading

[pine geyser]

is there any way for me and my other teammate to get un banned not the one that was banned

[neat pumice]

Not unless their EAC ban is removed, no

Your bans will remain until they expire

[pine geyser]

how long until they expire

[neat pumice]

7 days

[slate moth]

Woah, slow down
You are not authorized to create a ticket. If you believe this is an error, please contact management.

?

[gusty radish]

Admin&

?

check the cheater 76561199745032220

[hollow cosmos]

?report

[glass olive]

Hey, @gusty radish

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mint warren]

Make a report

[broken anvil]

any support here ?

[mint warren]

what happened?

[violet ruin]

hi

[worthy forge]

Hello, how are you? Some time ago my Steam account was hacked to play games with a hack, I deleted that account and created another one, I am banned from your server, only from yours, the others let me enter normally, I have never played on your server and the truth is that they have recommended it to me because of your POV and your antihacker, I wanted to know if I can pay or do something to remove the ban because I have never used a hack in any game.

[hollow cosmos]

?appeal make an appeal

[glass olive]

Hey, @worthy forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tight tendon]

Bro, you told me to appeal but the site you sent me wants me to log in to my Steam account but I forgot my Steam password and I can't change it.

[hollow cosmos]

If you can't login to the support site then you can't appeal unfortunately

I would recommend contacting steam support

[tight tendon]

Bro, is there anyone who can personally help me? I swear I didn't activate the cheat but it gives me a cheating error.

[vernal robin]

Hello i need help please. Somehow i am banned on all rustoria servers for no reason although i didnt play rust for like 6 months and i never used any sort of cheat. Could i please get some help and resolve this? Thank you very much.

[slate moth]

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

[hollow cosmos]

?steamid

[glass olive]

Hey, @slate moth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow cosmos]

?appeal

[glass olive]

Hey, @vernal robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate moth]

https://steamcommunity.com/id/FUCK_TO_UKRAIN/

[tight tendon]

If I send you my Steam profile, can you do anything?

Please

[worthy forge]

Ready, I've already filed an appeal. I hope it's possible because all my friends play on Mondays and that's why I've never been able to access their server.

[warm agate]

I need help alongside my friend, we are stuck in the recieving data screen and its been 10 min on Rustoria US Monday

[hollow cosmos]

Relog, you will have a 2 minute grace period to skip the queue

[slate moth]

What about me?

[hollow cosmos]

I have forwarded your issue to admins

[slate moth]

thx

[hollow cosmos]

I cannot, you need to regain access to your account and create a ban appeal.

[obsidian viper]

Hi, Moder you here?

my friend can't log in to the server, it says cheating, I had the same problem yesterday and it was solved very quickly, please help me with my friend's ID 76561199852012596

[mint warren]

!appeal

[glass olive]

Hey, @obsidian viper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone river]

76561199852012596 it's me

[sturdy terrace]

You're banned for cheating, so you'll have to make an appeal as the message says above. Head to https://rustoria.co/support

[slate moth]

and how long to wait for a response?

[lone river]

Appeal #44fa7e 76561199852012596 cheak plz

[sturdy terrace]

Only your banning admin will be able to respond. The usual response time is 1 - 3 business days

[obsidian viper]

its not banning

[lone river]

I wasn't banned on the server, but it's a bug because this is my first time logging in.

[minor temple]

Hello, you have a cheating ban on our server and therefore will not be welcome to play here. You will have to play your rust elsewhere

[slate moth]

I didn't use any third-party software.
LOL

[neat pumice]

They are banned for cheating, it won't be solved quickly - they won't be unbanned

[lone river]

yes it's not possible, I didn't get banned on your server, my friends and I logged in today, and many of them had the same problem, but it went away after we logged back in

[peak knot]

bro Where can I upload videos of cheater rollbacks? Do you have such a tab?

[lone river]

God, what an idiot

[slate moth]

Why wasn't I blocked on other servers if your server is considered official?

[lone river]

admin, please check my ticket and you will see that I have not been banned from my account

[minor temple]

RTG is not an official server it's a battleground/Aim Train server

[neat pumice]

You have been banned from your account, you are banned for cheating

[slate moth]

Your website shows that I don't have a lock

[obsidian viper]

Storms, he has the same problem I had yesterday, you asked me to drop my steam id and you fixed it in 10 minutes

[lone river]

how can I understand what kind of fraud this is?

[minor temple]

That's why I have manually checked it out and the ban is there

[peak knot]

Where can I upload videos of cheater rollbacks? Do you have such a tab?

[slate moth]

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

[neat pumice]

Maybe if you think really hard about where you got that account from, you'll work it out

[obsidian viper]

Chek this bro, he not cheating

[neat pumice]

That account is banned for cheating, and won't be unbanned

[obsidian viper]

Bro, i have this tommorow its bag

Stormz fixed this

[neat pumice]

Stormz fixed an entirely unrelated situation

You can type in here until you're blue in the face, YEETI will not be unbanned

[obsidian viper]

i have ban for cheating

[slate moth]

I can't even write an appeal.

[obsidian viper]

its was fake

[neat pumice]

Yes, and it was fixed

[obsidian viper]

and stormd fixed

[neat pumice]

Your situation is not related to YEETI's

At all

[lone river]

And what is my situation?

[obsidian viper]

he not play on server

[violet ruin]

!appeal

[glass olive]

Hey, @obsidian viper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate moth]

I haven't played on the server before, and for some reason I have the same situation as you.

And I'm just banned.

[lone river]

well, that's what I'm trying to convey, and they tell me that I'm a cheater, so we're all banned. We're six people on the server, and three of us have the same problem. It took them five tries, but I couldn't get in.

I'm trying to explain to the admins that this is a bug, but they keep telling me that I'm a cheater

I've never used cheats.

[slate moth]

I don't understand why this is happening, I've never played Rust with cheats, and I'm blocked on this particular server.

[slate moth]

Maybe it's because we're Russian)

[lone river]

it's funny that the ticket I created was denied, claiming that I was a cheater. Administrators, please fix the login bug.

[violet ruin]

if you appealed and it got denied, then the decision is final and you need to move on. same goes for @slate moth .

this has nothing to do with your country

[mint warren]

It doesn't matter

[lone river]

да походу

[violet ruin]

👍

[slate moth]

I can't appeal.

[lone river]

I think so

[mint warren]

Why?

[slate moth]

ban not found
We were unable to find an active ban on your account. If you were recently banned, please wait 30 minutes and try again, or check your ban status by attempting to connect to the server again.
After that, the information button is not available, and I cannot provide information

[lone river]

admin, I find it abnormal that I can't access your server because I've been banned for using cheats, but I can access other servers. What's going on?

[neat pumice]

We are not other servers, feel free to play on those

[lone river]

same thing

[slate moth]

I would post a screenshot here, but I can't

[mint warren]

You try to connect again?

[lone river]

oh my God to your other servers

[mint warren]

Later 30 minutes?

[slate moth]

and after 30 minutes and an hour and two hours

[violet ruin]

@slate moth I see, please wait its been forwarded to staff

[lone river]

ahahh

[slate moth]

thx

прикинь санёк, увидели

[lone river]

да ладно

[slate moth]

МБ чего добьюсь

[lone river]

я не понимаю мой тике отклонили

[violet ruin]

@lone river do you have the same issue?

[slate moth]

да

yes

[lone river]

yes

[minor temple]

Guys this is a suport channel, since there isn't anything else to disucss here please take it to the general chat or DM's

[slate moth]

He has exactly the same problem.

[violet ruin]

both of you are banned and will remain, the decision is final

[slate moth]

ok, sorry

[slate moth]

interesting

[lone river]

че пишет

типа оба забанены и идите лесом?

[violet ruin]

[slate moth]

I understand that we won't be able to appeal?

[lone river]

боже ебанина какая то происходит нулевый ак первый раз захожу на него и бан не с чего

[slate moth]

Why is that, I don't understand.
I want to play on your server and I'm being banned for allegedly using cheats, even though I've never used them in Rust in my life, and I can't even file an appeal.

[lone river]

admins, you don't understand that you have a bug with the login for many players, including me, who are not cheaters, but you seem to be ignoring it

I'm going to create a new account and show you that it's your bug, not my cheating

[slate moth]

This error pops up
Woah, slow down
You are not authorized to create a ticket. If you believe this is an error, please contact management.

[mint warren]

Ban evasion 💀

[lone river]

what does it mean?

[slate moth]

то что нельза так делать как я понял

[lone river]

а так это как7

[slate moth]

создавать новый акк

[lone river]

ТАК А ЧТО ДЕЛАТЬ ЕСЛИ НЕ БЫЛО БАНОВ Я ИГРАЛ НА РУСТОРИИ ДО ЭТОГО

[slate moth]

я не знаю брат, всё это уже бессмысленно

[mint warren]

Move to #general please

[lone river]

у меня пачка 6 человек и и у троих было тоже самое но они с 3 раза зашли

[slate moth]

sry

[mint warren]

You've been banned right now for cheating, so if you join a new account, you'll be banned for evading the ban.

[lone river]

admin, I'll tell you, this is the last time we're playing as a clan of 6 people without cheats. We went to the wipe, sat in the queue for an hour, and three of the six people had the same problem. They wrote that they were banned for cheating, but after 3 restarts, they were able to log in and play actively. One player had to contact support, and they helped him too. They saw that it was a bug, and yesterday, when he jumped and fell, he was banned for flying. The most frustrating part is that I also can't log in for the same reasons, but I'm being denied assistance, and they claim that I'm a cheater.

[fallow veldt]

Did you already create an appeal?

[lone river]

I understand this, admin, but if you don't help me solve the problem, what should I do?

[slate moth]

Why can't I appeal?

[lone river]

Yes, and I was refused it.

[mint warren]

this is the final decision, you will not be unbanned

[real fog]

i accidentally bought vip for EU instead of NA is it possible to switch my vip to NA MONDAYS server?

[fallow veldt]

https://discord.com/channels/274965952116817920/883058174570135572

[woven pier]

@toxic shard What do I need to do in appeal?

[slate moth]

Nothing, they won't help you.

[mint warren]

Type more details about your ban

[woven pier]

i dont have details i just get high risk account

[mint warren]

Open an appeal and provide your legit main account

or just start playing on the main account

[main aspen]

Ticket #2ebc1f PLS PLS ADM CHEAT NEW AKK 8 HRS

Ticket #2ebc1f PLS PLS ADM CHEAT NEW AKK 8 HRS EAST LONG

[solemn raft]

why it gives me this problem ?

[real fog]

no one's replyting

[hearty surge]

Only a few admins can handle payment support tickets, please be patient.

[hearty surge]

Tickets will be handled in order received, we'll get to it asap!

[solemn raft]

can someone help me i'm trying to join a clan on the rustoria website but it's givinf me this problem in the image on every new link

[hearty surge]

Not sure but it might work if you apply to join the clan instead.

[neat pumice]

Which clan are you trying to join + when you click "profile" in the top right, what does it show next to "clan:"?

[solemn raft]

Trying to Join PP2 and it's showing this in the profile

[neat pumice]

Forwarded it to the clan section dev - might be a bit of a wait to get it fixed, but we'll get there, keep trying in the meantime 🙂

[willow fjord]

guys can u tell me why there was a pool and it says launch high tier monuments will be always snow and now the map on rustoria eu medium have 1 monument on snow

and also this map is so shit for competitive gameplay

[kindred tree]

why am i in a q when i have vip ?

[low karma]

from the way u talk i can tell ur guilty hush

[tawny hare]

mann I got an unappealable perma ban jus from what I said in chat

it was just ragebaiting

i know someone narced to facepunch cuz i got gamebanned for a week too

[bronze matrix]

1 just g0t banned f0r cheat1ng bruh 1m n0t cheat1ng h0w tf d0 1 apeal

[lyric basalt]

Please make a ticket

[lyric basalt]

!appeal

[glass olive]

Hey, @bronze matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny hare]

@lyric basalt Appeal #657a99 is there really no way I'm ever getting unbanned just from chat messages 🥀

ill pay for an unban fr

u could charge $39.99 for an unban and make bank

[sinful rose]

How to make ticket

[tawny hare]

supply and demand ty shi

[lyric basalt]

!report

[glass olive]

Hey, @sinful rose

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

!steamid

[glass olive]

Hey, @tawny hare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tawny hare]

76561198058249613

like ik i should have been banned but unappealable is crazy

is there like a time limit like ask again in a year type shit

[lyric basalt]

AHHH

Unfortunatelly you won't be unbanned

[tawny hare]

MAAAAAN

cmon I used to play fortnite w/ ryanjd

it was just ragebait

there's no wayyy you looked at that steam id and knew it was me like im mf rust's most wanted

[lyric basalt]

No, I opened your steamid
Saw the ban
Replied with AHHH
And telling you again you won't be unbanned

[tawny hare]

alr

$49.99

that's a bargain

ask hoppel he'll vouich for me

[lyric basalt]

There was people trying to pay me 5K and you think I will move my fingers with 50$ (joke)

[tawny hare]

I MEANNN

ok wait dont ask hoppel he's pissed at me from when I made R34 of his avatar

I'm pretty sure I'm supposed to be banned from this discord BUT LOOK

I'm reformed

[main aspen]

helooo adm

Ticket #2ebc1f PLS PLS ADM CHEAT NEW AKK 8 HRS EAST LONG

Ticket #2ebc1f PLS PLS ADM CHEAT NEW AKK 8 HRS EAST LONG

[hearty surge]

Please refrain from spamming kind sir, tickets will be looked into in order received, be patient 🙂

[main aspen]

There is currently no administrator on the server. What queue order are you talking about?

That's why I'm writing this so you'll pay attention and so the admin will finally come in. It's really cool to play on the server when cheaters are running.

The ticket has been pending for over 2 hours, and the guy has played on the server for about 10 hours... it's really cool.

With such a careless attitude, you are significantly lowering the quality of your services, which makes people want to play and also buy VIP, which should help you develop.

[royal ruin]

hi all pls. Ticket #c77034

[dusty sorrel]

we check the tickets in the order they are received

[nova thunder]

stupid server i reported player when their raid using cheat, and when admin check ticket closed because they offline what a dead server, yeah of course they offline u need 5 hours to check ticket they already have fun using cheat and turn it off, this server so dead too much cheater and no admin in mid wipe

[long wren]

If he comes back online and you are still suspicious, please create ticket.

[opal sequoia]

i already appealed my ban for cheating and got accepted and i got banned again and i cant appeal my ban what do i do. i am not cheating either

[sharp laurel]

reported a guy yesterday but nothing happened, today he covered 130m in 30 seconds to kill me, make it make sense please. wasnt flat it was up a fucking mountain...

[hard oar]

how o i report a cheater

fresh account with 10 hours just beams behind walls

[viral yoke]

<@&274971100184576010>

[crisp mantle]

EU mondays kid called wolf hard cheating

[viral yoke]

Trippled 4 of us 10 hour account

[crisp mantle]

any1 admin acc active?

W admins

[royal ruin]

NO ADMIN (

[royal ruin]

Forgive me for being rude, but if the account is 10 hours old and it's killing me at night, everything goes to my head, or it knows where I am, would you even bother to look?

[sinful blaze]

same thing happened to me they said to find another server

[opal sequoia]

i already appealed my ban for cheating and got accepted and i got banned again and i cant appeal my ban what do i do. i am not cheating either

<@&274971100184576010>

[simple fjord]

how am i getting banned for "cheating" i just loaded in the server wth

[cyan spade]

<@&274971100184576010> Rustoria EU Mondays/cheater with wh + aim/ ID: 76561199435082750

[smoky cape]

!appeal

[glass olive]

Hey, @simple fjord

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky cape]

!report

[glass olive]

Hey, @cyan spade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[keen forge]

Is it normal that someone is unbanned with no unban appeal accepted even if they were perma banned?

I know someone whose unban appeal never got accepted

but theyre somehow unbanned

[alpine leaf]

!report 76561199785410907

[glass olive]

Hey, @alpine leaf

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[alpine leaf]

rustoria eu mondays cheater

76561199785410907

[valid granite]

bro please look into this https://rustoria.co/support/2d241f

!report 76561199864360205

[glass olive]

Hey, @valid granite

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ashen crane]

Can WE PLEASE get a ban on this duo 76561199269580793

so blatant, esp

[median crown]

please create a ticket on the support website https://rustoria.co/support/report @alpine leaf @ashen crane

[ashen crane]

created, multiple people complaining about them in chat, i thought i would take it to the discord. thety are too obv. 76561199269580793

friends with game banned account named the same thing....

like can we just ban already

[warped coyote]

eu east long. Player Kopia_799 . Uses a bot to exchange scrap in the city. It's been standing there for 2 hours already.

[viscid vine]

!report

[glass olive]

Hey, @warped coyote

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[warped coyote]

Then what's the point of having a channel called "Support" if you still have to go to the website?

[viscid vine]

To ask for help? 🙂

[lament hatch]

anyone know why my ping is 230 on sea servers wwhen i use to get 120 im aus

but when i turn a vpn on i get 120 ping>????

[viral geode]

vpns dont help your connection they js reroute your virtual address

also causing more delay @lament hatch

it should do the opposite

the vpn should make it worse?

[lament hatch]

well it doesnt

i get less delay and less ping

[viral geode]

where are you located?

wtf thats weird

[lament hatch]

sunshine coast

[viral geode]

florida?

[lament hatch]

no sunshine coast qld

[lament hatch]

australia sunshine coast queensland

good chaat

[long wren]

which server?

[lament hatch]

not urs im banned

jusst other sea servers

[long wren]

i know your perma banned

move #general

[lament hatch]

you thought

lmao

im not thaat silly

[tawdry tendon]

Could any admins please join the waiting for support thank you

i need support

[opal sequoia]

this is so stupid i was banned for no reason again and i cant appeal it bro it keeps saying im cheating idk what to do

[tawdry tendon]

but you are cheating, the admins of rustoria never make mistakes

[opal sequoia]

they do? they accepted my first unban appeal idek how im banned

i only have like 300 hours bro

[tawdry tendon]

im tryna fix a ban myself bro

[opal sequoia]

what you get banned for

[tawdry tendon]

I didnt even get banned, my IRL friend logged into my account when i quit rust to ban evade

now my account is banned and i want to play rust again

[lament hatch]

avg lie

[tawdry tendon]

it just isnt bro

[lament hatch]

the amount of times like a year ago i would use the same lie plus others

lmao

[tawdry tendon]

i was banned a year ago

[opal sequoia]

i was banned 24 hours ago

for the 2nd time

[lament hatch]

trust me whaatever the tickets decision is its final

they have no sympathy wwhat so ever

[tawdry tendon]

im not trying to make them understand im just delivering facts

[opal sequoia]

its stupid i dont even cheat i wasnt even on for like a week and i come back and im banned for cheating

[tawdry tendon]

maybe cuz u have 300 hours and are just good at the game ppl think u cheat bro

[opal sequoia]

its the 2nd time tho it has to be like a anti cheat

[hollow cosmos]

lets move the conversations over to #general

[tawdry tendon]

lets get an admin in the waiting for support @hollow cosmos

[lament hatch]

spastics dont understand the ban is placed for a reason

[long wren]

please move #general you dont need any help

[cloud granite]

Bring justice for Pike, day #3

[noble fossil]

is there any active admins right now?

[long wren]

what do you need help with?

?

make a ticket
https://rustoria.co/support

we dont take report in discord

[strange stream]

@long wrenhow long does it take to answer an appeal ?

[long wren]

thank

[long wren]

appeals take 1-3 bussines days

[strange stream]

k ty

[noble fossil]

sorry i have a ticket open about the low pop us server

[dusty sorrel]

Then an admin will take care of it

just need to be patient

[noble fossil]

okay just making sure i haven't dealt with a ticket here yet

is it not against rules to wall off HQM and put turrets up to where nobody can get in?

[hollow cosmos]

it is not against the rules

only walling outpost is not allowed

[noble fossil]

so how are people supposed to run high qual?

it doesn't make much sense to me

[hollow cosmos]

its just a part of the game

groups always take control of quarries

you can try to ladder over a wall and sneak in

otherwise you will have to get hqm another way

[noble fossil]

all good i'm very new so i wasn't aware

[long wren]

!steamid

[glass olive]

Hey, @steep pebble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[steep pebble]

My account was blocked from the server for no reason. The management has lifted the restrictions. Why can't I still enter the server? Please help me. really have no way out.

[hollow cosmos]

post your steam accounts steam64 id here as said in the message above

[steep pebble]

I have completed

And I can't get in touch with the admin.

[toxic shard]

give it a few minutes and you will be able to connect

[steep pebble]

Thank you

I can get in. Thank you so much.

[night thunder]

hey support i just got banned from rustoria server and i dont cheat with my friend how can i apeal

[hollow cosmos]

?appeal

[glass olive]

Hey, @night thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep pebble]

Okay, I understand.

[sand inlet]

Soooo, we’re giving me a 6 day 6 hour ban for “cheater association” when I had loaded into the server 30m prior to the ban and I had been the one to obtain EVERYTHING within my base. Only thing is I had invited him into the base because he plays with one of my good friends. He sat afk for 20 whole minutes and killing genuinely not a sole, yet some dev could conclude he was cheating. And by the way. I made him do a full sweep of his computer because he swore he wasn’t cheating and I found nothing…

His only downloads were, steam, discord, and rust. Only three cus he didn’t even have the storage space for anything else.

[violet ruin]

hey, it doesnt matter if you interacted with the player or not, you were in the ui with a cheater

[toxic shard]

Your friend got gamebanned

[sand inlet]

Yeah he got game banned and I was in UI but why such a harsh ban when I obviously don’t know him and I explained that

[toxic shard]

you decided to play with someone, you accept the responsability of it

[sand inlet]

Alright I’ll accept that I suppose.

[toxic shard]

the first ban is only 7 days, that's to take care of the unfortunate circonstances

[sand inlet]

Okay, well thank you for not perm banning me. I appreciate it.

[hardy kite]

please answer Appeal #261c9e

[hollow cosmos]

Appeals can take anywhere from 1-3 business days.

[wet plover]

Hi
Can admins check team of cheaters at Rustoria EU Medium

T8 base , 3 people

[hollow cosmos]

?report please create a ticket for this

[glass olive]

Hey, @wet plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[velvet ravine]

Ticket #ea8c91 pls fast action

[hollow cosmos]

?report make a report and please dont call them out in here

[glass olive]

Hey, @frank oyster

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse ore]

Berch

[frank oyster]

good

[coarse ore]

@thorny dune

[devout lagoon]

!report

[glass olive]

Hey, @devout lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[devout lagoon]

76561198994442907 игрок играет с читами

[lean pier]

can someone please just take a quick look at my appeal, it is #390a88. sorry to be nagging just been concerned abt what rules i have broken or whether the account doesn't meet your requirements

[hearty surge]

Appeals can take anywhere from 1-3 business days.

[vestal junco]

hii I got banned even though I used cheats. steam ıd https://steamcommunity.com/id/KaDeakss

Can you please help?

[drifting herald]

Have you appealed? , if not please do at https://rustoria.co/support/appeal

[crimson mulch]

why did i get muted?

[hollow cosmos]

you wouldve typed something that warrants a mute. feel free to appeal it if you would like.

[vestal junco]

I accidentally sent the ticket in Turkish and I don't think I can correct it. Will there be any problem?

[hollow cosmos]

this shouldnt be an issue

[drifting herald]

Admins will translate 😄

[crimson mulch]

where do i appeal

[hollow cosmos]

?appeal

[glass olive]

Hey, @crimson mulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crimson mulch]

ty

[finite cape]

hi, I submitted an appeal about 15 days ago, and I still haven't been unbanned. The reason for the ban is that I don't have any cheats. Can you tell me what I can do? The website says that my appeal has already been submitted.

[crimson mulch]

ok i did it

[severe cloak]

can any admin check ticket #742c6b. dude has 45 hrs on the game i feel thats pretty easy

[hearty surge]

Hey, tickets will be reviewed in order received, please be patient 🙂

[sinful blaze]

Gotta buy a spoofer like the rest of us

[crimson mulch]

ty

<@&274971100184576010>

can yall read the tickets

or <@&274980199668645888>

:D thanks

[hollow cosmos]

you dont need to ping all the staff for this

[viscid vine]

Please don't tag admins

🙂

[hollow cosmos]

be patient and your ticket will be looked at in time

[severe cloak]

guy i made the ticket on just left the server... ;L

[west osprey]

@tulip jacinth whats up

[tulip jacinth]

привет

[west osprey]

hi

[tulip jacinth]

I am from Russia and I need help

[west osprey]

what do you need help with

[tulip jacinth]

I was banned for a week on Rastoria for playing with a cheater for one week. I would like to know who the cheater in my team was and why, after the week-long ban, it still shows up and I can't join any server.

[west osprey]

steam ID

[tulip jacinth]

https://steamcommunity.com/profiles/76561199473431540/

[west osprey]

Did you appeal?

[tulip jacinth]

yes

2 times

Will you help me?

[west osprey]

Who were you playing with

[tulip jacinth]

I don't know those people. I just decided to build near the quarry. And a couple of times I encountered groups of people. Later I went to their house and said that I would gather resources for weapons. After that, they added me to their team, and all of us got banned. A couple of them added me on Steam after the ban, and they all say they thought I was a cheater because they also got banned for playing with a cheater, but the person who was banned for cheating isn't among them.

like this

https://steamcommunity.com/profiles/76561198969561386

https://steamcommunity.com/id/NOX3D

Here are a couple of profiles of those who added me as a friend

[minor temple]

Have you appealed on the website? https://rustoria.co/support/appeals

[tulip jacinth]

no

[minor temple]

Okay So I would suggest starting with the appeal here which will go directly the admin who banned you

as they are the one who will be dealing with the case

[barren ore]

Please sort this out. I was banned last night for using cheats, but I never installed them.

[north crest]

!appeal

[glass olive]

Hey, @barren ore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor temple]

!steamid

[glass olive]

Hey, @barren ore

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tulip jacinth]

How long will it take to review the ban, and where will I receive the response from support?

[minor temple]

The response will be in the the same place you appeal

[tulip jacinth]

And where can I find a link to this website?

[minor temple]

https://rustoria.co/support/appeals

[drifting herald]

This is rustoria 😄

i would suggest taking this up over there

[hearty fulcrum]

We cannot help you with this because we are not Rusty Moose. We are Rustoria staff, and we have no control over other server bans. Please speak to Moose admins.

[vale hinge]

76561199715380860 cheater

[north crest]

!report

[glass olive]

Hey, @vale hinge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gusty radish]

Rustoria EU EAST LONG

HELP SERVER

[tight tendon]

How do I object?

[drifting herald]

Object what exactly?

[tight tendon]

Cheating

[drifting herald]

Have you been banned?

[tight tendon]

İ am a banned

[drifting herald]

Okay please go appeal at https://rustoria.co/support/appeal

[tight tendon]

I have filed an objection. When will it be opened?

[drifting herald]

Appeals can take 1-3 days to receive a response, but you may receive one sooner

[tight tendon]

I couldn't use any cheats, only my internet was bad, my ms was increasing and decreasing, can someone please help me, I want to play

[woven heron]

there is some one on steam who is telling me to vote on the rustoria ak skin for the twitch drops is this some one from rustoria or here name is Sophia

[gusty radish]

Rustoria EU EAST LONG
HELP SERVER

[valid sequoia]

suporte br?

[hollow cosmos]

its a scam ignore it

[gusty radish]

LAGING

Rustoria EU EAST LONG
HELP SERVERLAGING

[plucky spindle]

my ticket was approved but i wasnt unbanned

what should i do

[hollow cosmos]

?steamid

[glass olive]

Hey, @plucky spindle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[plucky spindle]

76561199318761332

[hollow cosmos]

forwarded to admins

[plucky spindle]

thx

[valid sequoia]

we can help 1 BR?

I' having a bug in loggin

[tight tendon]

My Steam name is Mustafamuslu57 pls help me

[violet ruin]

How can i help?

[violet ruin]

What does it say when you try to connect?

[tight tendon]

ben itirazda bulundum, sonuçlarınız

I filed an objection. Can you please approve it?

[violet ruin]

Appeals are done in order, please wait

[simple granite]

yo where can i fin EU Long discord and rule ?

@violet ruin

[sudden blade]

#server-info

[violet ruin]

I believe we don't have a community discord server for eu long

but yeah server-info

[winter rampart]

/reporty

/report

[glass olive]

Hey, @winter rampart

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[analog pumice]

How come on rustoria main

Rustoria eu main, Arctic loot room and scientists never respawn day 1?

Also day 2 this past wipe it never closed and scientist never respawned

[simple granite]

Why only 12 in UI

Can you add more like 20 ?

[violet ruin]

i cant add anything, put that in #feedback-suggestions

[gleaming ruin]

howw to make a ticket

6 of us got false banned

[north crest]

!appeal

[glass olive]

Hey, @gleaming ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming ruin]

!appeal

[glass olive]

Hey, @gleaming ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pseudo epoch]

do I get appeal answer in discord or on website?

[drifting herald]

You will recieve a reponse on the website

you can verify to receive repsonse from our discord bot via dms

[pseudo epoch]

how do I do that

[drifting herald]

!verify @pseudo epoch

[glass olive]

Hey, @pseudo epoch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[drifting herald]

discord and steam

[pseudo epoch]

ok

Appeal #18945e
would be awesome if someone could take a look at that

[violet ruin]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar crow]

!verify

[glass olive]

Hey, @pulsar crow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[pulsar crow]

When I do /auth in game it doesn’t work

[pseudo epoch]

oh i didnt know thougt its kinda fast like at rustafied sorry then

[drifting herald]

Your already verified so your all good

[neat pumice]

We have the same timeframe for appeals as Rustafied, 72 hours or less 🙂

(often less)

[atomic olive]

!ticket

[glass olive]

Hey, @atomic olive

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cyan flame]

I'm cry I get banned

I updated Windows and got banned.

I never used cheats because there is no point

I'm not cheater

[soft mist]

!appeal

[glass olive]

Hey, @soft mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glass olive]

Hey, @random sail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random sail]

!report

[glass olive]

Hey, @random sail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[atomic olive]

can someone look at my ticket please? im trying to play before i gotta get off for work

!support

[atomic olive]

Why am I high risk flagged.

[long wren]

have you submitted an appeal? or ticket

[atomic olive]

yes 2 hours ago

[long wren]

appeals take 1-3 bussines days

[atomic olive]

crazy work. but it can auto ban instantly?

crazy. it didnt even say why i was even banned. just came back in to a high risk thing.

[sudden blade]

us long lagging or something im getting from 60 ping to 140

[final creek]

I need support, can anyone help me?

[long wren]

what do you need h elp with

[final creek]

I need to ask a question? Can you answer my ticket please? #1427812724502433842

[long wren]

what issue are you having?

network or vip or

[final creek]

An error that I am being disconnected

[long wren]

if your banned?

[final creek]

So, I don't know what it means, I don't know if I was banned, I wanted confirmation about this.

I'm just getting disconnected

[toxic shard]

?steamid

[glass olive]

Hey, @final creek

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[final creek]

But I wanted to know, is the support really here via public chat or can you please answer the ticket?

[long wren]

ah

[toxic shard]

support here is not for appeal/reports

[toxic shard]

!appeal

[glass olive]

Hey, @final creek

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[final creek]

76561198792765927

[toxic shard]

you need to appeal on the website, if you have previous account, provide them

[final creek]

You don't understand me, I want to know if my disconnect is a ban or just an error, understand?

[toxic shard]

it is a ban

refer to our rules to know if you are eligable to play

[final creek]

Ah, ok, now you've helped me, thanks for the information, now I'm going to the website

[toxic shard]

(you can't play on rustoria if you have a recent gameban)

if you have more than 1 gameban you can't come back ever

[final creek]

So I should stop playing, is that it? Is there no second chance? I'm playing 100% clean and accept being screened and analyzed by the staff team.

I really don't want to stop playing

[toxic shard]

if you have 1 gameban that didn't happened while on rustoria thne it's 180 days to touch the grass

[final creek]

But I didn't get any bans on rustoria

[toxic shard]

if you have more than 1 gameban or if it happened while playing on rustoria then you are permanently banned

[final creek]

My old account was hacked and banned, I bought the game on a completely new and clean account and now it's banned

[toxic shard]

yes for 180 days

[final creek]

In this case, can I be unbanned in 180 days?

[toxic shard]

if you only have 1 gameban and it didn't happened while on rustoria yes

(it's 180 days since the ban, not starting now)

[final creek]

Is there really no way I can go back before period? I really am a clean player, I accept to stream my computer

[toxic shard]

no

[final creek]

Can you analyze my statistics on the server?

[toxic shard]

no

[final creek]

This is very unfair man

[toxic shard]

you are responsible of your account and/or actions

[final creek]

I ended up being hacked and losing my account.

[toxic shard]

if you decided to click on sketchy links/... then it's your responsability

[final creek]

Do you have full control over hackers? Can you control whether you will be hacked or not? Unfortunately, I cannot have that control. Unfortunately, the internet is full of malicious people who do evil things.

[toxic shard]

I can of course

just by not clicking on sketchy link or downloading from unstrusted places

[final creek]

But who said I clicked on suspicious links? Unfortunately, I'm lower class, and the house I live in has other people who use the internet and ended up infecting my network.

[toxic shard]

people don't "hack" you, you give them access to it (even unwillingly)

[final creek]

I don't have a private network just for me

My financial conditions do not allow me to do this.

Unfortunately

[toxic shard]

i'm affraid we have to prioritise the health of the server

[final creek]

But that's the point, there have never been any reports or complaints from me, you can analyze my account, my activation and if there are any complaints, there never was that.

I am not a threat to the server

[toxic shard]

we analysed your account and found out you had a gameban

we did our part, that's where we are limited to

we don't have the capacity to follow 3M players anualy to find out who is hacked or not

[final creek]

If I were a dirty player who intended to harm the server and get banned again in less than 1 minute I'm really not here begging for mercy, I really do have fun in a clean and correct way on the server

[toxic shard]

who is legit or unfortunate

we have the best rules we cana put in place to unsure the best quality of gameplay possible with the leverage we have

[final creek]

Actually, you never received any report or complaint from me.

[toxic shard]

that's irelevant

[final creek]

The thing is, I'm not really a threat to the servers.

[toxic shard]

^

[final creek]

I am a clean, honest player who was unfairly banned

[final creek]

I understand, of course you are completely correct

Rules are really rules

But can't you really look into my case with care?

As I informed you, If I were a dirty player who intended to harm the server and get banned again in less than 1 minute, I really wouldn't be here begging for mercy, I really do have fun cleanly and correctly on the server

[toxic shard]

we can't make exceptions

[final creek]

Is there an unban payment?

[toxic shard]

nop

[final creek]

Dude, really, I wasn't banned fairly, I really need a re-analysis

I'm not a dirty player and I haven't done anything wrong.

[toxic shard]

there is no analysis to do

you have a gameban under 180 days, that's all what matters

[atomic olive]

idk bro i got a supposed "high risk" kick. i was afk in my base walkin the dog and came back to it. seems like crap. switched from xbox for this. and after some googling apparently servers have auto ban features. to flag you if you have low hours or havent ever bought skins. its wild.

[toxic shard]

!appeal and provide all your previous accounts

[glass olive]

Hey, @atomic olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[atomic olive]

ive done this

[toxic shard]

you can also decide to play directly on your main account

[atomic olive]

they told me to wait 3 business days.

[toxic shard]

*up to

[atomic olive]

idk either way idek what happened.

like i said i was afk in my base and got kicked

like its cool yall vet people but i wish the we had more reasoning as to why.

[narrow kestrel]

when will my apeal be reviewed i partied with a naked that came to my door in rust and was banned about 5 min late... my account has 16k hours with no bans and ive been a vip for years good community player here been around since legacy hope this is over turned quickly

[final creek]

@toxic shard one question, my other account has been banned for 51 days, in this case can I come back in 129 days? totaling 180 days

[toxic shard]

something like that yes

[long wren]

typically a response to an appeal will take 1-3 days.

[toxic shard]

won't do math at 4am xD

[final creek]

51 + 129 totals 180 days, the question is, are the days already counting towards the 51 from the account with the game banned?

[narrow kestrel]

sucks i wanted to play with my son tonight on the game why does it take so long to review for somthing that was an instant decision??

[atomic olive]

can someone tell me puublicly idc if others see but why was i flagged at high rish?

[toxic shard]

we don't disclose the details of such ban

[atomic olive]

i have a vac ban on a old main account from like 4 years ago.

[long wren]

because the admin also has other things to do besides your appeal.

[toxic shard]

provide all your accounts in the appeal

[final creek]

@toxic shard

[atomic olive]

i only have 2

[toxic shard]

#support message

[toxic shard]

if you want an instant decision I can just go and deny it, if you wish a real response/consideration then you need to wait for the admin in charge of your ban

[final creek]

@toxic shard I apologize for my ignorance, I'm Brazilian and I use Google Translate to communicate with you, can you explain it to me please? I couldn't understand.

[toxic shard]

you are right, it's from the date of the ban

[atomic olive]

i cant play your other servers. did you hardware id ban me?

[final creek]

Ah ok, so in this case there are only 129 days left, correct?

[toxic shard]

we don't have access to your computer therefore hardware id is not possible from us, only EAC can

still ban evading (using new accounts) is a bad idea and will get you perma banned

[narrow kestrel]

marc are you the one who reviews bans??

[atomic olive]

im just confused how im banned from all servers of your then.. its IP ban then no?

[toxic shard]

I won't respond to this question, but if the ban is for all rustoria servers then it's normal ... all our ban are organisation wide, if it's for all rust servers then it's a gameban and not issued from us

[atomic olive]

because my brother will be getting home and trying to log into your server too. so is he banned?

i did not get a gameban

didnt even say ban. just "High Risk"

[toxic shard]

your brother will most certainly get banned too

nothing we can do about it

[atomic olive]

this makes no sense... but ok .

im so lost. im new to pc stuff

sorry if i seem lost.

[toxic shard]

well it makes sense, we don't want you to ban evade

therefore we banning you and all your future accounts (except if your appeal is accepted)

[atomic olive]

i could see that for someone spawning items and stuff. but i was afk in my base. like there was no pop up or explanation.

[vast basalt]

your not fooling anyone 🙏🏼

[toxic shard]

all admins review their own bans

[atomic olive]

so mine was not automated? the trigger was pulled by a person?

[toxic shard]

can't say, that's not something we would disclose

[narrow kestrel]

wouldnt it be more effienct for active admins in game to review possible cheaters rather than creating a vaccume on teams in the game/guilty by association ive had this issue years ago same problem made a friend in game that added a random naked to our group when i was offline had no idea he was cheating and ended up getting a ban that was over turned untimely over turned. Just an observation still kinda a broken system that makes you really not wanna trust anyone in game thus pushing the community to be toxic more than it already is, if thats possible lol but ya making it hard to make in game friends out of fear they might be doing somthing unknown.. ugh just sucks

[vast basalt]

If you pay attention you can answer your own question

[toxic shard]

not the place to trashtalk people. this is a support channel

if you don't need support please move to #general

[vast basalt]

oh I’m not trash talking sorry

[toxic shard]

or what ever your thing you are doing

[atomic olive]

seems like it was auto.. when i googled "High Risk" on google. your server flooded my webpage with screen shots of loads of people all at once being kicked. like rustoria was top of the page and all over reddit of people having the same problems

idek who hes talking to. bro came out of no where

[toxic shard]

people complaining will always make more noice

[atomic olive]

this is true

i just was trying to find a reason. what makes an account "High Risk"?

[vast basalt]

High risk as in low hours, bought accounts that are in a specific region like Russia, etc. it’s quite simple

[toxic shard]

region is irrelevant

[vast basalt]

Eh

50/50 tbh.

depends on the admin ig

[toxic shard]

when you have 80% of the players that come from a region it's normal that 80% of the cheaters comes from it

[vast basalt]

yeah your not wrong

[atomic olive]

well. like i said i have an account from years ago when i was on pc. it got a vac ban. from years ago. so i have a alt that i gto because me and my brother got into rust on console and decided to make the switch but my old steam account has a vac ban so i purchased rust again on a new account to play with him. i played all night last night hopped on today was on for a few hours then went afk then bam

[toxic shard]

that's for the appeal, it will be reviwed in due time

we do not appeal on discord

[narrow kestrel]

so getting banned for a cheater being in your party while your offline makes sense

or getting banned for partying with a cheater for 5 min that you didnt kno was one and you have benefitted nothing makes sense? im very confused on how this process makes sense to anyone also active in game admins banning people would eliminate this issue 100% any ways i get the process but we all kno thats flawed to kno end. Have a good night will wait patiently for my ban that unsubstantiated to be over turned.

[lean grail]

BRO WHAT? I ally with these guy's and get banned for playing with a cheater?

yall server buns lowkey

[lean grail]

lmao how u supposed to know if they're cheating that makes zero sense... lol what a joke

[long wren]

If you are unhappy with the server, you can play on another server, but you will be banned if you play with cheaters there too.

[long wren]

Always be cautious when inviting players you don't know.

[lean grail]

I dont know I play other servers and dont get spam ban like this... 2 weeks in a row now good one. yall should actually check for cheats not just ban because someone clicked the report button, good job admins. 🥀

[toxic shard]

Carefull if you do the same mistake over and over you will end up permanently banned

[zinc moat]

could i get an admin to look at my appeal plz Appeal #2867e6

[long wren]

appeals take 1-3 bussines days

[zinc moat]

yes but ive seen many ppl ask the same thing i did and they get an admin response. im just trying my luck

[narrow kestrel]

Acydik i can attest they are not ban happy on this server ive been accused of cheating or aim botting allot and im sure allot of pople have reported me ive never been band tho, i only get banned from being in a party from somone elese thats actually cheating seams to be my issue, and noted i will not be partying with randoms any more. Always seems to be the cheaters

[long wren]

only banning admin can reply to appeal

[narrow kestrel]

my account is 16k hours so ive seen it all i get notifications all the time from facepunch thanking me for my report that lead to a ban

[zinc moat]

Well then that was directed to him good sir

[lean grail]

still stupid imo... we ally with an other group that we did not even have tc access too. They should atleast check that, we kept getting door camped by them and had to ally to stop the fighting. Now we pay the price for it. Seems like they don't really put effort or try too investigate more. Seems really pointless to make an appeal too since it takes 1-3 business days, just completely ignoring the fact that we put hours onto their servers yet they take forever to do their "JOBS" lol ggs.

[long wren]

if you guys dont need help please move #general @narrow kestrel @lean grail

[lean grail]

yea sure bud

[visual night]

hello i was in daddyhulk team and i was offline he got banned and now i cant get on? my account is not even showing a ban? whats the issue

i went to make an appeal and its not showing anything on my account but its still booting me off the server.

by the way daddyhulk is my dad and im playing in the same house he told me to ask if its ip related?

[long wren]

Oh, then I guess I don't need to explain. Just ask daddyhulk about the situation.

[visual night]

did you not read all of my message ?

i went to appeal and its not showing a ban on my account but wont let me on the server does that mean its a ip ban?

[long wren]

No, I read it

[long wren]

pwc banned right?

[visual night]

convient it just appeared lol making apeal i was offline had nothing to do with this

ya its there now i see playing with cheater

[long wren]

It doesn't matter if offline, your was in the group

[wispy pier]

got false banned on us monday

[west osprey]

If you were associating with someone who was banned for cheating, you're also going to get banned for playing with a cheater regardless if you're online at that specific moment or not.

[long wren]

!appeal

[glass olive]

Hey, @wispy pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

[visual night]

Guilty by offline association is some hard core rules who came up with that one? yall have a time stamp right should see that not one of the players on our team were online an the player was added we have nothing to do with this and in RL this wouldn't stand in court so shouldn't have merit in a game.... there is 5 players that will need to make an appeal cause of this. No wonder the game community is so toxic and so hard to make friends with rules like these.

[long wren]

Don't be suspicious, we have strict rules and we just take the action that suits you. 😄

[visual night]

i dont understand your response O.o lol but ok thanks for the effort i guess

[long wren]

You don't have to understand it, because you can't know everything in detail.

[visual night]

O..o

good one by the way this was an ip ban we have team mates on now they didnt get banned... real smooth

im in discord with a team mate that was in party as well offline and didnt get banned....

[long wren]

!ticket

[glass olive]

Hey, @visual night

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[visual night]

i did already

[long wren]

thank

[visual night]

yall didnt put a ban on my account till i said i couldnt get on and asked if it was an ip ban

then it magically poped on there afterwards.

anyways appeal is made rest of my team was infored to leave team asap so they dont have to deal with this

👍

[narrow kestrel]

😵‍💫

[paper kayak]

pls Appeal #ba7be2

[long wren]

This doesn't make the review process any faster.

[lean pier]

It has been 4 days for my appeal and havent recieved an update is that normal?

[violet sierra]

likely denied

womp womp

[long wren]

What is the status of the appeal?

[lean pier]

what do you mean?

[long wren]

pending?

[lean pier]

yes

[long wren]

Depending on the situation, it may take longer, but if you wait, you will definitely receive a response.

[lean pier]

Okay thank you

[mint warren]

Can someone help me with my problem? I was banned for playing with a hacker on 14 After that, 13 days have passed, and today I was told that I was banned for another 2 days, when yesterday I was told that I had 10 hours to wait.

It's a bug or what ?

My steam id: 76561198950444651

[long wren]

can you post screenshot?

[mint warren]

I'm not at home right now

I can go back later and post

[near halo]

Hello, it's been exactly a week since the ban on the Rustoria servers. I tried to join the server, but the reason for the ban was the same: playing with a cheater. I don't even have a timer for how long I have to wait for the ban to be unblocked.
76561199872159934 - me

[long wren]

can you post ss?

[near halo]

where?

[long wren]

here

[long wren]

Turn off Rust and try connec again in 30 minutes.

[near halo]

ok

[long wren]

@mint warren you too

[mint warren]

Ok

[long wren]

what do you need help with @worldly storm

[worldly storm]

i made a ticket alredy on the website il copy and paste it here 1 sec

Hello I recently bought the vip for Rustori EU Medium I was wondering if it is possible to swap my remaining time on the VIP to Rustoria EU Small. I tried playing medium but it is too dificult and would rather swap to small. I relize I am asking for a lot and know this would probably be a 1 time transfer. Thank you for your time and any help you might be able to give me.

[long wren]

#network-support-old try it

[worldly storm]

lemme see

[long wren]

but they probably won't change it since you used it.

[worldly storm]

oh

alright sounds good il try see how it goes

thank you for all the info +1

[modest creek]

Yesterday, while playing US Mondays, I was banned by EAC and I would like to file a complaint. Where can I file a complaint

[lost zealot]

Yesterday I logged into Wipe and was disconnected with a cheat error, even though I've never used it. I thought it was a bug. I logged in today, and the same thing happened. What should I do?

[near halo]

I'm still banned.

[cloud granite]

Bring justice for Pike, day #4

[long wren]

EAC banned?

[modest creek]

Yes, I was hanging up for dinner at the time and was banned by EAC when I came back. I did not cheat and wanted to try to file a complaint. I almost purchased all the gift packages in the mall

[wheat scroll]

how long should I wait after submitting an unban appeal , its been a week without anyone answering me, i gave dc, steam and email for contact info

No VAC , also is one appeal enough for me and my partner as we've both been banned but play from the same network, which I can only assume is the reason for the false positive

[misty scroll]

You have to appeal this ban with EAC, not us

[misty scroll]

Your appeal was accepted within 30 minutes of you submitting it

[modest creek]

Okay, thank you.

[wheat scroll]

oh, im so sorry I never noticed

[near halo]

Hello, it's been exactly a week since the ban on the Rustoria servers. I tried to join the server, but the reason for the ban was the same: playing with a cheater. I don't even have a timer for how long I have to wait for the ban to be unblocked.
76561199872159934 - me

[misty scroll]

That would be because your ban is permanent

You can submit an appeal here https://rustoria.co/support/appeal

[near halo]

So I was banned for playing with a cheater for the first time, the rest of my teammates were already unbanned on the server

[misty scroll]

Correct

If you believe your ban should be lifted, submit an appeal

[near halo]

Also, the admin had previously written to me about how long my ban would last, meaning he had a timer for my ban.

[misty scroll]

I'm not sure what you're trying to say here, your ban was always permanent

[misty scroll]

Go to https://rustoria.co/support/appeals to read the response to your appeal

[dire sun]

how do i report someone for ban evasion/

[hexed nimbus]

!report

[glass olive]

Hey, @dire sun

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

How do you know he's ban evasion?

[near halo]

so?

[long wren]

there's no need to discuss your ban.

[near halo]

Why does the appeal say that I will be unbanned on the 15th, but when that day comes, you write to me that I have a permanent ban?

[long wren]

I think it was a wrong ban, but now the right action has been taken.👍

[near halo]

wtf

[lost zealot]

🤨

[near halo]

Are you kidding me or what? What did I do that resulted in me being permanently banned?

[long wren]

not kidding

[thorny dune]

Looks like the date here is incorrect, the date shown when you try to connect is the correct time. Being as there is no date when you try to connect, your ban is permanent and will remain. You'll need to find somewhere else to play.

[near halo]

What could this be related to? Why was I permanently banned, but my teammates weren't?

[near halo]

why me?

[thorny dune]

Every ban is unique so not every ban is going to be the same duration 100% of the time. In this case your ban is permanent and if your appeal was denied there is nothing else for you to do I'm afraid.

[near halo]

I already sent an appeal and it was rejected, and they also wrote to me that I would be able to log in and play on the 15th. As I see, you change your mind very quickly.

[misty scroll]

Read what Berch is saying again, he is telling you that the date shown on your appeal is incorrect and that your ban is indeed permanent.

[near halo]

funny

[near halo]

but you still haven't answered my question: why me? and why specifically forever?

[misty scroll]

We don't do appeals through Discord at all, so any information you can get would be found through the appeal.

You can submit an appeal here if you believe you shouldn't be banned: https://rustoria.co/support/appeal

[near halo]

I don’t need an appeal, I just need an answer, why me?

[mint warren]

1 day now) my timer got a bug lmao

But it's ok

I will wait

Ty Mr Crazy)

[mint warren]

They are not gonna give you any information) If your appeal is rejected it's a final decision.

[visual night]

i already did make a appeal but i was denied

[mint warren]

If your appeal is rejected it's a final decision.

You can't do anything with that

[visual night]

why?

[near halo]

The point is, the appeal said to wait until the 15th and then I would be unbanned, but when that day came, it didn't happen. And now they're writing that it was a mistake and my ban is permanent.

xD

[mint warren]

You can write here all the time but it won't help you) If your appeal has been rejected, you can't do anything about it because it's the final decision

[near halo]

You apparently didn't understand what I wrote to you.

[visual night]

do these admins have autism

[long wren]

no?

[visual night]

tf am i banned i wasnt on when the cheater was on our team???

no one knew he was cheating

the cheater was on our team for 4 or 5 minutes or less

thats what the leader of the team said

[long wren]

we don't care if you knew he was a cheater or not.

[visual night]

https://tenor.com/view/confused-wtf-what-the-fuck-what-the-hell-what-gif-5922332

[long wren]

The banning admin knows all your circumstances in detail. He has clear evidence or reason to denied your appeal. @visual night

and we dont share evidence or reasons, so dont ask.

[visual night]

https://tenor.com/view/angry-gif-6891886407904187638

[long wren]

hello what do you need help with@mystic sinew

[mystic sinew]

how i join the rustoria eu medium new map over staging brench ?

[long wren]

you have eu med vip?

[mystic sinew]

yes

[long wren]

Did you take download the staging branch?

[mystic sinew]

yes

[mystic sinew]

its my first time so you need to explain me how to do it xD

[long wren]

sorry lol im just checking again because I don't trust the player.

[mystic sinew]

all good so i am in staging now and what i do now to join the server ?

[long wren]

just copy the ip from the website and paste it into the console.

https://rustoria.co/maps/vanilla_medium_eu @mystic sinew

[mystic sinew]

okay thanks buddy but i got this now

okay cant post screenshot: Wrong Connection Protocol: Server update required!

[silk mesa]

any admins online

[mystic sinew]

@long wren okay got it, i need to join over normal rust not staging !

[long wren]

please move #general @visual night

[long wren]

hello what do you need help with

[silk mesa]

Rage cheater on mondays I submitted a ticket

[long wren]

Your ticket will be reviewed as quickly as possible.

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[west osprey]

Rude

[deep orchid]

Why was I banned?

[toxic shard]

The reason is dispayed when you try to connect

[void venture]

How to fix this, come to discord.gg/rustoria - SkylingGTST

[toxic shard]

?steamid

[glass olive]

Hey, @void venture

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[deep orchid]

It shows that I am playing with cheaters, but I want to know who the cheating are.

[toxic shard]

Daryl got gamebanned

[deep orchid]

Was he banned for cheating? He told me he was playing with cheating too.

[toxic shard]

check his steam profile ...

[deep orchid]

Then how long will I be banned?

[toxic shard]

usualy pwh are only 7 days on first offence

also check a little bit people joining your team

even as a playing you could have seens something was sketchy by spending 2 minutes checking

[lean pier]

Marc

[deep orchid]

Thank you

[lean pier]

For high risk account what is it because?

[toxic shard]

we don't disclose the details of such ban

[lean pier]

oh okay

are u able to look at my case or is it assigned for other admins

[toxic shard]

make an appeal on the website and wait for it to be reviewed

(provide all your previous accounts)

[lean pier]

yeah i did that but worried because i havent had a reply for a while

[toxic shard]

they are all reviewed in due time

[lean pier]

and due time is 3 days right?

[toxic shard]

up to

[fresh perch]

any admin here

iwant help

[toxic shard]

as lon as it's not for a report or an appeal or ingame assistance

[fresh perch]

not for appeal

ineed to talk to u

if i can pls

can u move me

[toxic shard]

you are free to speak here

[fresh perch]

i need to talk voice my eng bad

[toxic shard]

well if your eng is bad I would rather read it than hear it

[fresh perch]

ican talk very good but i can tipe

[toxic shard]

but to now your wrote really well

[fresh perch]

ok

[faint bane]

are you banned 🥺

[toxic shard]

he already said no

[faint bane]

it was this guy @strange stirrup

who report you

[limpid furnace]

how to report hackers

[toxic shard]

!ticket is the only way

[glass olive]

Hey, @limpid furnace

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fresh perch]

bro ihave proplm i try to pay base from people on chat but i dont see the role and that people he told me i well got ban for paying but i did not pay or bay did i well got ban ???

I did not pay or buy and I am very sorry and I will not do it again

[toxic shard]

that's an appeal, it must go on the website