support

[west osprey]

Every situation is different.

[toxic hare]

Let me create a ticket so you can check this player

[scarlet marsh]

I got banned for supposedly cheating, but I haven't played more than 100 hours. I'm new to this, I don't understand what I did wrong... I died more times than I could kill, could you help me?

@toxic hare

[hexed nimbus]

If you are trying to add a clip then upload it first ( yt or streamable ) and add the link in the text the ticket doesnt allow big files and you get this error

[hexed nimbus]

!appeal

[glass olive]

Hey, @scarlet marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic hare]

I don't add videos at all

[scarlet marsh]

Would the appeal have to be made through rustore.com? What other information can I provide?

[willow robin]

Rustoria Mod
APP
— 3:14 PM
Hey, @PowWow

To submit a report on Rustoria:
Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.
loriemagpie — 3:15 PM

yo this some bullshit

[west osprey]

whats your issue?

@plain oyster whats up?

[plain oyster]

I got banned from all your guys servers because i supposedly played with a cheater i just met this wipe and i wanted to talk with you guys about it

[willow robin]

me and my other teamate got banned for playing with cheater but we did not know of any cheater we played with these kids first wipe

[plain oyster]

my teammate ivy btw

[west osprey]

Your teammate was temp EAC gamebanned, definitely an unfortunate situation

[willow robin]

what that mean

[west osprey]

It means the anticheat for the game has banned your teammate to review them further for something.

[willow robin]

we werent apart of any this

[west osprey]

Until that ban is removed, you would be banned for association- if they are not unbanned and the ban becomes perm from EAC, then you will be unbanned in 7 days.

Completely understand, but there has to be rules in place for this kind of thing for everyone.

[willow robin]

can we hop in the call

[west osprey]

It won't make a difference

[plain oyster]

we tryna play thuirsday wipe

[willow robin]

i would rather talk in the call

[west osprey]

Yeah, I definitely understand that lol

[stuck tusk]

can i appeal bans? i got a random team off the rust discord and got banned for playing with a cheater.

[west osprey]

I mean you can appeal, however you are responsible for choosing your teammates..

You're kind of in the same boat as them above

[stuck tusk]

is teaming perm? i didt see a time on it

[west osprey]

Send your steam ID

[stuck tusk]

ok

https://steamcommunity.com/profiles/76561199439235280/

[plain oyster]

i can send my steam id to

https://steamcommunity.com/profiles/76561199533915083/

i got almost 2k hours bro

i aint cheat

[west osprey]

7 day ban, 6 days left (for my time zone)

[west osprey]

It's not about YOU cheating, its about your teammate cheating.

[plain oyster]

bro but like i aint wanna ban at least let me play thursday pls

[west osprey]

keep your fingers crossed that your teammates gameban is removed by then, if it is - feel free to send me a dm

[plain oyster]

i aint know if he getting unbanned

[west osprey]

maybe ask them

[sturdy nymph]

hi, is rust+ companion app not working anymore or what?

[west osprey]

We've forwarded it to our devs

[sturdy nymph]

ok thank you @west osprey

[stuck tusk]

thank you for leting me know.

[coarse oak]

Ah I see rustplus being disabled was forwarded to the devs. Thanks staff!

[river girder]

cheater https://steamcommunity.com/profiles/76561199373511440

[glass olive]

Hey, @river girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[river girder]

admin!

cheater https://steamcommunity.com/profiles/76561199373511440

[glass olive]

Hey, @river girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[astral bough]

if a player gets banned does the whole team get banned

[cinder zealot]

Yes

In most cases

[earnest apex]

Any chances of a rollback on BR Long because of Lag? Pretty sure it was a DDOS attack because a massive raid was happening

[leaden cypress]

how can i make a complaint?

[iron surge]

fix my shop points please im not making anymore tickets since was told not tooo so idk why but no shop points for 3 days so far !

[hearty fulcrum]

No, there will probably not be any rollback. Are you sure it was the server lagging? It was probably a little frame drop in the area of the raid if it was a big raid.

[leaden cypress]

how can i make and explainn a complaint? i have screev video

[hearty fulcrum]

I believe Ryan has already been looking into this! I will let him know you're experiencing issues as well

[hearty fulcrum]

What kind of complaint is it?

[leaden cypress]

a guy who was part of my team was using a hack and I found out from his discord screen

i dont wanna that the rest of the team be banned because of him

knowbody knew

[vivid iron]

Anyone on available to look at my appeal???

base needs upkeep!

[leaden cypress]

<@&274971100184576010> i need to report this or whaterever?

we all quit the team and clean the tc

[hollow cosmos]

?report make a report ticket about it here:

[glass olive]

Hey, @leaden cypress

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cinder zealot]

Good call, yes absolutely report it

[glacial knot]

where do i go to report a very obvious cheater

[cinder zealot]

!report

[glass olive]

Hey, @glacial knot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[placid panther]

!whitelist

[long wren]

we dont have whitelist

[placid panther]

That all make sense.tahnks for your reply

[scarlet marsh]

How long does the appeal take? Is it quick?

[violet ruin]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[scarlet marsh]

Is there any way to speed it up? want to play

[long wren]

@fervent trout

[topaz temple]

how long dpes it take for my ticket to get responded too ive been waiting for both players to get banned all day brand new accounts blatant asf

[long wren]

Tickets are processed in the order of arrival.

[mighty schooner]

why is rust+ not working?

[old ice]

is rust+ no longer available on us main?

[mighty schooner]

why is rust+ not working?

[unborn turret]

let me guess , us medium premium?
its been down ever since steam shit the bed 24.5 hours ago

other servers dont have the issue

[mighty schooner]

us long monthly

[unborn turret]

close enough

[mighty schooner]

im not sure whats the issue

[unborn turret]

i think it just disconnected when steam crashed , and wasnt able to auto connect since
my server hasnt restarted yet , so itl likely be up when restart happens

or atleast i dont think it has restarted
idk my rust++ bot usualy tells me that but it cant work without rust+ lmao

it is quite annoying though , i like being able to just !time and know if night is coming or i can go and do what i wanted to do

[mighty schooner]

yeah im not sure

[hearty surge]

It’s been forwarded to the devs

[vernal turtle]

!report I was banned for playing with a cheater even though my teammate is new and was online about 10 hours ago.\

[glass olive]

Hey, @vernal turtle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

please submit an appeal

dont make tickets

[vernal turtle]

I filed an appeal

Why am I getting blocked when I'm on the oil rig because of an error? Because of this, I lose my AK copter and a loot of useful loot that is important to me since I play solo most of the time.

[long wren]

thx

[mighty schooner]

when will it be fixed

[vernal turtle]

When will my appeal be considered?

[median crown]

the standard response time for an appeal is 1-3 business days but can be more or less based on the situation

[mighty schooner]

pls

crazy hacker on us long full blantant

deadass aimbot pls look at report

[sudden dagger]

what happened to the companion app for me on US Small

[hexed nimbus]

!report

[glass olive]

Hey, @mighty schooner

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mighty schooner]

i alr did

deadass only head shot pls admin ban this guy

76561198295672822 steam id

pls admin someone spectate this guy

yes

[hexed nimbus]

Tickets get looked at in order the come in be patiënt

[mighty schooner]

ik but rage cheating hard

[stable heath]

the server is lagging

[cinder olive]

[runic matrix]

[cinder olive]

gay?

[runic matrix]

No

[cinder olive]

[native falcon]

Rustoria eu east long is Dead

[neon epoch]

server crashed

[glossy grove]

Unban Appeal:
Hi there, I was banned a few months ago for playing with a group called K20. I understand the reason for the ban, but I no longer associate with that group and would really like a chance to play on Rustoria again. I’ve learned from the situation and just want to enjoy the server fairly and follow the rules moving forward. I’d really appreciate it if you could consider lifting my ban.

[hollow cosmos]

?appeal - we dont take appeals in discord

[glass olive]

Hey, @glossy grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glossy grove]

i know but its not letting me re apeal on the site i appealed the day i got banned

[cinder olive]

can u log off already?

[final forge]

What's with rustoria eu long

[cinder olive]

i want to top down the 4x4

[hollow cosmos]

if it got denied, then that answer is final

[hollow cosmos]

im aware, i know the gameplan

[final forge]

why is the server frozen and not responding

[glossy grove]

this was months ago is there anyway to get it reconsidered

[cinder olive]

doom you go and me go

deal?

[hollow cosmos]

final means final.

[mighty schooner]

il suck an admins dick rn if they can look at my ticket

[glossy grove]

k20 got ego banned idk even know why im banned

[stable heath]

Rustoria eu east long is Dead

[cobalt mural]

<@&274971100184576010> rustoria eu east long dead

[hollow cosmos]

eu east long issues forwarded

[mighty schooner]

like 6 peole reported this guy is anyone able to check my ticket?

[cobalt mural]

who is he

[hollow cosmos]

tickets are checked as they come in, you just have to be patient and wait for an admin to take a look when they can

[mighty schooner]

he toggled so hard only headshot 10 peole

and full bought account he has 10k hours and only 1.7 on battle metrics

[mighty schooner]

can you maybe forward my ticket to admin if possible?

ive been consistant rustoria player for 4 years

[hollow cosmos]

I cant, you will just have to wait

[mighty schooner]

😵 my loot all gone

[mighty schooner]

do admins get paid on here?

[ashen fiber]

What with Eu East LOng?

[brave turtle]

What with Eu East Long?

[mighty schooner]

all players banned on eu east long

[native falcon]

rustoria eu east long dead OMG

[mighty schooner]

im sorry but thats what happened

[lyric basalt]

Will forward to devs

[mighty schooner]

Ticket #bec62d

[cinder olive]

[stable heath]

What with Eu East Long?

[hidden solstice]

How long do we have to wait?

[feral plume]

"devs" are checking i guess

[ashen fiber]

Infinity

[hidden solstice]

yesterday the server also died once

[zealous oar]

plz restart eu east long

[cinder olive]

[feral plume]

we need "devs" to restart the server, we have to wait

[cinder olive]

mano are u tuku tuku in the head?

[stable heath]

plz restart eu east long

[mighty schooner]

everyone banned from eu east long

[native falcon]

restart eu east long

[near halo]

Holy yap

[loud lily]

<@&274971100184576010> rustoria eu east long dead

[lyric basalt]

Aware

[brave turtle]

Fix eu east long

[stable heath]

restart eu east longrestart eu east longrestart eu east long

[supple owl]

why is rust + disabled? us long

[mighty schooner]

idiot admin

[cobalt mural]

<@&274971100184576010> RESTART FUCKING EU EAST LONG

[mighty schooner]

fax

were gona crash out

[cobalt mural]

why so long

[mighty schooner]

gooning bro

[supple owl]

bros prim locked rushing admins go outside buddy

[frail plinth]

fix eu east long

[brave turtle]

fix eu east long

[ashen fiber]

no

no fix

[violet ruin]

Fixed? Or still ongoing?

@brave turtle @frail plinth

[violet ruin]

I believe its broken

[tough heron]

Hello, can you tell me why I'm not allowed on your server? He says it's a scam, my nickname is Magvai

[kindred stirrup]

i keep getting kicked i dont know why, can anyoe help?

[tough heron]

It kicks me from the server and says that I'm a cheater

[kindred stirrup]

then u must be a cheater

[kindred stirrup]

or have some kind of cheat on your pc

[brave turtle]

Fixed

[limber valve]

got banned on rustoria eu east long, reason: Ban evasion
wtf?

[long wren]

!appeal

[glass olive]

Hey, @limber valve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[full rock]

Today I saw that I got banned for cheating but i've played with cheats. I have been playing on this servers since 2018.

[long wren]

can you post ss?

[long wren]

!appeal

[glass olive]

Hey, @full rock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[full rock]

But how i can proove that i played without cheats. I dont even know when i got banned for real

[long wren]

You can submit something that seems like it will be proof.

[full rock]

I can try to find at battlemetrics my sessions since 2018

But it have no sense

[long wren]

Yes we know

[long wren]

That's meaningless

[full rock]

I know

[long wren]

please think about how to prove it and submit it.

[full rock]

Im trying to find some proofs

Can you check when my account was blocked?

[tough heron]

What is ss?

[long wren]

screenshot

[tough heron]

Do you need a screenshot where it says I'm a cheater

[long wren]

your kick msg is cheating?

[full rock]

?

[tough heron]

I log on to the server and it throws me out and writes that I'm a cheater, I'll send the photo soon

[long wren]

if your banned pleaee submit an appeal https://rustoria.co/support

[long wren]

nah but this doesn't matter

[full rock]

Because i didnt play at rustoria recently

[long wren]

please submit an appeal

we dont take appeal.in discord

[cerulean dock]

How long will a game with a cheater be blocked?

[quick trout]

hi. why disable mobile app in rustoria eu low pop?

[cerulean dock]

How long will a game with a cheater be blocked?

[long wren]

if your banned?

[quick trout]

hi. why disable mobile app in rustoria eu low pop?

[long wren]

I don't know either

[hard oar]

its not working on mondays either

[winged hill]

Enable rust+ pairing please...

[sick fulcrum]

!appeal

[glass olive]

Hey, @sick fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[low charm]

waiting in voice channel

[gloomy sparrow]

how can we help

[low charm]

can u join?

[gloomy sparrow]

not right now

[warm delta]

<color=#28B463>Unban in: 6D 19H</color> | Playing with cheater <color=#ff6666>Appeal @ bans.rustoria.co</color>

[long wren]

have you submitted an appeal?

[warm delta]

no

Why was I banned and how can I get unbanned?

???

[sick fulcrum]

U havé to appeal

Same thing happened to me yesterday

Do !appeal

[violet palm]

admin

im banned for cheting? wtf???

[burnt forge]

Hello! I have no idea why I was banned from Rustoria Eu east long, I'm very upset because I love this server and I play on it 24/7. I didn't know that I was in a team with a cheater. I didn't have any business with this cheater, I was just in a team with him, but after I suspected that he was using cheats, I kicked him from the team and ended up being the only one left. I didn't play with this player or live with him, and I'm asking you to unlock me. I'm truly innocent, and I want to continue playing on your server because it means a lot to me. I'll be more careful next time and only invite people I know. I have 1870 hours on my account, and I've never encountered this issue before. It's a big blow to me. Please unlock me, as I'm an honest player on your server and I don't use cheats.

[long wren]

!appeal

[glass olive]

Hey, @warm delta

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @violet palm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @burnt forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brazen mulch]

Hello there, quik question right here. I was wondering if the little hazmat plushies are available to buy them ?

[warm delta]

Hello, I have filed an appeal, but is there a way to speed up the process????????? Please

[long wren]

appeals take 1-3 bussines days

[distant geyser]

1

[ionic depot]

Just wondering on that 1-3 days is that for them to answer ur ticket?????

[long wren]

wdym

[cerulean dock]

ye

[long wren]

!appeal

[glass olive]

Hey, @cerulean dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cerulean dock]

How long will a game with a cheater be blocked?

How long will a game with a cheater be blocked? TIME

[long wren]

If the appeal is approved, the ban will be unbanned, and if it is denied, the ban will remain

[cerulean dock]

TIME , MONTHLY? WEEK? SIX MONTHLY?

[long wren]

what your banned msg

[cerulean dock]

ntk

I do not know

[long wren]

Try connecting to the server

[long wren]

The ban period is 7 days.

[cerulean dock]

thx

[warm delta]

If I'm banned on a server where I haven't played for more than 3 days, is there a way to speed up the unban process?

[long wren]

nah, there isn't any

[warm delta]

help me out by getting a quick response to my appeal

[violet ruin]

cant do that :) just wait please

[long wren]

We can't proceed quickly. you just have to wait for the response to the appeal.

[warm delta]

I couldn't help but try)))

[zealous oar]

can someone help me?why would this happened?

[chilly ridge]

Please see my ticket number 1562

[zealous oar]

only 11/12 but it told me its full?

i dont understand this game

[mint warren]

Guys can someone help me with my ban? Is that any chance to get unbanned faster, or do I need to wait all 14 days? All my team just joined because they have a 7 day ban. I have 14 days but they can't do something because I'm a builder in that team lol.

[mint warren]

It's Rust bro lol

[zealous oar]

fk facepunch

[mint warren]

LoL

[long wren]

appeal was denied?

[mint warren]

Yeap but it's 7 days ago. I'm interested if I can do something now

[long wren]

Then wait until the ban expires. There is no other way.

[mint warren]

All right gg man! Thanks for answering

[zealous oar]

how can i fix it?can someone help?

[hexed nimbus]

ask facepunch as the made it this way F7 bug report it

[warm delta]

Hello there, thank you for reaching out. I understand that you were not on the server at the time and may not of been aware that your team had chosen to invite a new player, that was cheating. You still chose to group with these players however and you should always be cautious who you choose to team with to avoid situations like this. In this situation only, I will go ahead and remove your ban but if this were to happen again, your ban would likely remain for the full duration. Thank you and have a good day.

how quickly will the ban be lifted?

[hexed nimbus]

if you got this message usually it would have been done if you still had the message you banned wait 15 min after your last connection attempt to allow databases to sync with the server and try again if you spam connect it will only take longer so be patient

@warm delta

[warm delta]

I understand you, thank you for understanding the situation and helping me

[ionic depot]

Like is it 1-3 just for them to reply then more days depending or what?

[thorny dune]

This is the time for the appeal to be finished and closed. What's your SteamID, I can double check for you?

[sick fulcrum]

can you Check me

[dark flume]

Ticket #d65ee9 can someone check my ticket please thanks 😄

[thorny dune]

Looks like someone picked up your ticket just a couple of minutes ago, you will get a reply in-game once they've completed their investigation

[zinc breach]

is there a way i can make a second appeal regarding to the same ban?

[woeful totem]

why is the rust+ not working anny more on ru long server?

[hexed nimbus]

did you update it ?

[warm delta]

I've been banned and haven't been able to log in to the server for about 40 minutes. It says I'm cheating.

<color=#28B463>Unban in: 6D 17H</color> | Playing with cheater <color=#ff6666>Appeal @ bans.rustoria.co</color>

[dark flume]

thanks he got ban W Admin ❤️

[thorny dune]

[warm delta]

&&&

I've been banned and haven't been able to log in to the server for about 40 minutes. It says I'm cheating.
<color=#28B463>Unban in: 6D 17H</color> | Playing with cheater <color=#ff6666>Appeal @ bans.rustoria.co</color>

[thorny dune]

The ban has definitely been removed. Just avoid spam connecting and make sure you are waiting at least 10 minutes before each attempt otherwise it can cause further issues.

[warm delta]

ok

[ionic depot]

76561199104938492

[thorny dune]

Thank you, I see now. For this type of ban, please open a #payment-support ticket as only the team there can deal with this for you

[humble horizon]

And our ban? We haven't played with any cheaters. What's our relationship with that person? Can you explain it to me?

[sonic ermine]

Hello Rustoria Staff,
I recently received a ban from one of your servers, but I believe it was a mistake.
I have never used cheats, scripts, or any third-party software. I always play fairly and follow the server rules.
I would really appreciate it if you could review my ban again.

[humble horizon]

We have been playing 7 days 10-12 hours a day and you have banned us without having any kind of relationship with any cheater, please look at it carefully, you are making a mistake

[hearty surge]

!appeal

[glass olive]

Hey, @sonic ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woeful totem]

what do i need to uppdate?

[hexed nimbus]

Rust plus

[woeful totem]

Yes

It says when I am in rust and try to pair it it says ”this server has disabled it he companion app feature”

[ionic depot]

I did they closed it twice

[thorny dune]

There will have been a response, did you check the transcript which you should of got in a DM from our bot?

[edgy parcel]

look into it please he has a duo in it aswell

[steep kraken]

Maybe make a ticket instead of calling the cheater out in discord

[edgy parcel]

made a ticket but the last time I did it got disabled for (inactivity) I was the only one to type in it btw

[steep kraken]

Understandable but calling them out publicly will make it more difficult for the admins to catch him

[ionic depot]

I just want to be unbanned man I got banned for chargeback cause I didn’t play the server for 7 months and chargeback cause I’m not play for 7 months

[thorny dune]

I understand which is why I asked for your ID to see if I could help but this type of ban can only be dealt with by the payment support team so just a case of remaining patient until they can respond in your ticket

[fading agate]

there is chanock on a entity we cant access on power plant eu long sw

I can't send a photo

@thorny dune

on street lamp

[ionic depot]

What hours do they work 4-4?

[fading agate]

@uneven forge can you please look?

[dire flower]

Why Rust + not working on the server anymore?

[hexed nimbus]

<@&274980199668645888>

[dull adder]

I have problem that everytime i log off in my base i die in few minutes, anybody know where the problem?

[steep kraken]

Base boars or bears are what ive found

[hexed nimbus]

Animals just walk straight in and kill you like N4Tive said

[frail kiln]

hold dat banhammer fo me gng

[mighty pond]

anyone that could tell my why my friends discord is banned? the name of the account is: shadowdragon1_1

[zinc breach]

who tf are you 😄

[shadow spoke]

Is there a reason the companion app is still not working for Rustoria US Medium?

[weak glen]

How do i stop autostart on the RTG server?

[marble drift]

hi, what with rust+? on EU Long server, write me that Rust + is offline on this server

[minor crescent]

hello just bought Vip but still can't join preview map

[jovial frigate]

hey I think I found someone esping on us mondays

[hexed nimbus]

!report

[glass olive]

Hey, @jovial frigate

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frozen tartan]

@glass olive Why is Rust+ disabled on you EU low pop server?

[hearty surge]

Not intentionally, it’s been forwarded to devs. Hang tight while we await updates on the matter.

[shadow spoke]

Is there a reason the companion app is still not working for Rustoria US Medium?

[hearty surge]

Read the message above yours

[sick fulcrum]

<color=#28B463>Unban in: 6D 2H</color> | Playing with cheater <color=#ff6666>Appeal @ bans.rustoria.co</color>

[sudden token]

@split forum Hello, I wrote an appeal 2 days ago because of a wrong ban on the server. In the ticket, they told me that the ban had been lifted, but today I decided to log in to the server and the ban was still there.

[drifting herald]

!steamid

[glass olive]

Hey, @sudden token

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drifting herald]

post in here please

[sudden token]

76561198319342514

[dull adder]

Then its will show dead by boar but now showing just dead

[steep kraken]

Not sure then sorry

[gaunt wagon]

I was banned from Rastoria for some unknown reason, I haven't played there for 5 months, so why the ban in this situation?

[drifting herald]

Please appeal at https://rustoria.co/support/appeal

[sudden token]

@drifting herald How are things going with my treatment?

[drifting herald]

Fowared, please be patient while someone looks at it

[quaint laurel]

why doesn't the Rust+ application work, it says it's from the server. it was working this morning. I am playing on low pop

[sudden token]

ok

[violet ruin]

It could be broken, or sometimes you have to update it.

Try updating on the app store, if updates are up to date then go in the APP'S settings

sometimes you can update it there

[north crest]

#feedback-suggestions message

[open shard]

When I log into the servers, I get kicked out and it says "High risk account"

[hearty surge]

!appeal

[glass olive]

Hey, @open shard

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly ridge]

<@&274971100184576010> pls see ticket europe-1562

[tawdry mirage]

appeals been open for 4 days when am i gonna get a response, maybe tomorrow?

[long wren]

Yep maybe

[long wren]

dont tag admin

[spiral jolt]

Ticket #fdb673

[queen monolith]

why wasnt i allowed to play in base invaders?

[swift creek]

Appeal #6d8947 it’s been 4 days ago with not a single response…

[stark lantern]

<@&274971100184576010> i go banned for high risk acc! never got vac ban! can i have one of u check my pc because i was on middle of the raid!!!!!!!

[drifting herald]

Please appeal at https://rustoria.co/support/appeal , we dont pc check 😄

[stark lantern]

<@&274971100184576010> how much time i will take? dont forget i was on the middle of the raid...

[lyric basalt]

Appeals response time is 1-3 business days but usually faster.

Please wait patiently

tagging admins is not gonna help you

[lyric basalt]

Is this for Twitch Rivals event ?

[stark lantern]

@lyric basalt ok, i have a last question, i got banned buy staff or for reports?

[lyric basalt]

Not something we can disclose

[stark lantern]

@lyric basalt ok thx!

[queen monolith]

yeah

[lyric basalt]

You will probably have to contact them with this question

[queen monolith]

ah like actual twitch rivals? i thought it was rustoria because its hosted on toria servers

[compact prism]

when you purchase a heli on the US 5x trio you get a crate instead, which is bad.

[hard oar]

Is there an ETA on when Rust+ will be usable again?

[echo venture]

correct

[hard oar]

And is it only toria related?

[hearty fulcrum]

It will likely be fixed on the next server restart

[hard oar]

nice, when is that?

[hearty fulcrum]

It depends which server you are playing right now. The restart times are listed at the top of each message in our #server-info channel

[hard oar]

ty

[long wren]

@versed wadi what do you need help ?

[versed wadi]

just with a ticket, im waiting in the support room

[versed wadi]

u think an admin will come soon?

[iron shale]

Does anyone know why rust+ doesnt work on us long anymore?

[hollow cosmos]

its bugged and is being fixed.

[iron shale]

Ok thank you

[long wren]

nah

[versed wadi]

alright thx

[hexed nimbus]

<@&274980199668645888>

[nova thunder]

why sea long not restart server until now?

[scarlet marsh]

<@&274971100184576010> Hello, I have a question... when they respond to my appeal, where should I look?

[austere quest]

No need to tag us for questions, but you go here: https://rustoria.co/support/admin/appeals

[queen monolith]

so i message twitch rivals? on twitter

[heady grotto]

US long premium why was rust + turned off

[frail kiln]

Load into rustoria and find out…. O wait you can’t 🥲

[austere quest]

No, it will be available at server restart. It is a bug

[viral vector]

any admin can help me ?

When I try to log in to the server, I get kicked out of the servers and receive the error EAC:forbidden driver: caccormem.sys. Can you help me understand why?

[heady grotto]

Ahh fair, thanks for the response

[sand coyote]

suport

[hidden nebula]

can any admins help, I made a appeal to a ban, and in a message by the admin they said to appeal again after a result came in, as well as join the rtg training server and wait for a response yet my appeal was closed and im not able to add to it or create a new one

[void epoch]

Rust+ app is still down for the US vanilla long server, been down for like 2 days now

[long wren]

still?

[hasty spruce]

I have a friend who's having issues with the BR Long server. When he joins BR Main his ping is fine, but only BR Long gives him high ping. Is there any explanation for that? We need some help

I forgot to mention, it’s a ping issue — his ping is high only on BR Long

[long wren]

tell your friend make a #network-support-old

[west coral]

if i use a browser vpn for my discord, ill get ban for that ?

[viscid vine]

It's a common issue, devs are aware .

[long wren]

denied?

[viral vector]

yes sir can u help me pls ?

[meager isle]

yes, denied before i could reply

[long wren]

If the appeal is denied, the ban remains

[viral vector]

@long wren

I verified the integrity of the game files but it didn't fix it. Do you think it would help if I deleted the game and reinstalled it?

[long wren]

can you post screenshot?

[meager isle]

all because i forgot to look back to see if i got a reply? lol

[long wren]

what your banned msg?

[meager isle]

high risk account

[mighty schooner]

pls someone look my ticket

<@&393554009799000064> pls look my ticket guys back and cheating hard

deadass been wiaitng a whole day for this guy to get banned

[long wren]

who you tag head mod

[mighty schooner]

can a mod fucking do somthing

[long wren]

lol

and dont tag staff

[mighty schooner]

cuz i want a someoen to look at this guy

he has 8k hours afked on a 10k hour account

and clearly bought account

its not fucking rocket science to ban this guy

[long wren]

Once you've created a ticket, wait for a response. Tagging staff won't speed up the process.

[mighty schooner]

i did

[long wren]

thank you dont tag staff

[mighty schooner]

gng cmon jus ask a mod to look

[long wren]

No matter how much you whine here, your ticket won't reach the admin quickly.

tickets are processed in the order of arrival.

[mighty schooner]

just look its not rocket sicence

[long wren]

we dont take report in discord

[mighty schooner]

bevis and butthead as the mods

[long wren]

^

^

^

^

[mighty schooner]

fr

[undone lichen]

they are hacking into the main frame

[mighty schooner]

yes

[long wren]

dont tag staff

[undone lichen]

how about dont let cheaters play

[mighty schooner]

fr

he gets it

[mighty schooner]

let me become mod so i can ban him

[long wren]

@mighty schooner read

[mighty schooner]

i dont understand

hes cheat and allowed???

[long wren]

I don't understand either. can't you read?

[undone lichen]

Dude chill out

just fix the problem

[mighty schooner]

lets be freinds

and fix the issue i agree

[long wren]

make a ticket guys @undone lichen @mighty schooner

[mighty schooner]

we did

pls help

[long wren]

then please wait

[mighty schooner]

hes terriorising the server he kill me with all my rocket

pls so many people make report

like 10 guy and he not ban pls baby save us

[long wren]

Tickets are processed in the order of arrival. @mighty schooner

[mighty schooner]

they take too long he log off

[long wren]

we dont take report in discord @mighty schooner

[mighty schooner]

thats what moderation say

ok i will make report here help

[long wren]

?

[mighty schooner]

!report cheater

[glass olive]

Hey, @mighty schooner

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mighty schooner]

ok help pls now

[long wren]

If you don't need any other help please move #general

[mighty schooner]

i need help!

hes dma rage cheator

[long wren]

please wait until your ticket reaches the admin

[viral vector]

ı can not add screenshot this channel where can ı do

[undone lichen]

kaan help us

[long wren]

send me with pm

[undone lichen]

This cheater is crazy

get it

[mighty schooner]

pls help

im just lose so much rocket

bro 😨 @long wren

[long wren]

search for rust eac forbidden on google to see solutions.

[viral vector]

@long wren When I search, I only get answers about bans, but I don't have any bans.

[long wren]

well then I don't know about that

[near halo]

How long do I have to wait for a response to my appeal?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

okay thank you

[meager isle]

@long wren will there be a possibility of my ticket being reopened or na

[long wren]

nah

[west coral]

@long wren if i use a browser vpn for my discord, ill get ban for that ?

[long wren]

rust ban or discord ban

[west coral]

rust ban

[long wren]

we allow vpns

[west coral]

ok ty for help

[simple bough]

#help

How do i make a ticket?

[keen summit]

is there a ticket tool in this discord i need to speak to an admin

[simple bough]

me too.

[jolly lion]

me too

[long wren]

what happen?

[long wren]

!ticket

[glass olive]

Hey, @simple bough

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[simple bough]

thanks

[simple bough]

Some fucking retard got us banned for playing with a cheater met the moron in atlas discord td and now we cooked cuz hes a shitcan and needs cheats to play rust...

already blocked that mf stupid shi we gotta deal with when u pick up randoms

[keen summit]

are u able to check appeals?

[simple bough]

huh

[long wren]

You can talk to the admin through appeals

[keen summit]

ok thank you

[digital crag]

why did you disable RUST+ on EU low pop server?

[steep kraken]

scroll up

[digital crag]

ty

[blissful forge]

Can anyone tell me if my ban is perma or temp? Got banned for playing with a cheater in a new group and the appeal got denied but I did not get any other info

[violet ruin]

I believe a assocation ban is 7 days.

[blissful forge]

Even if its not the first time? Ive been having bad luck finding a group -.-

[gentle lion]

gm

[violet ruin]

its 7 days

[violet ruin]

hi, need any help?

[clear rain]

can someone check my ticket real quick, #c93714 thanks

[upper knoll]

Does TC priv override spawnbeach? Will I have players spawn in my compound if I build there?

[toxic shard]

in theory no, in reality yes because you will miss a 2 pixel gap in tc coverage 🙂

also if your compound takes too much place it can happend too

[nova locust]

hello how do i appeal for false ban?

[toxic shard]

!appeal , and if it's a high risk account, provide all your previous accounts

[glass olive]

Hey, @nova locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nova locust]

!appeal

[glass olive]

Hey, @nova locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal root]

!appeal

[glass olive]

Hey, @vernal root

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[naive fox]

I played a little on Rustoria servers, only on one account, and got banned for cheating. I was not called in for verification.

[sturdy terrace]

?appeal

[glass olive]

Hey, @naive fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cyan flicker]

!appeal

[glass olive]

Hey, @cyan flicker

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gentle lion]

Hello, i linked yesterday my DS to rustoria website, then boosted the Discord, i tryed many time in-game /auth or !auth but anything happen

[soft folio]

please someone look at my ticket

my appeal

[acoustic citrus]

how do i appeal a ban?

[sturdy terrace]

?appeal

[glass olive]

Hey, @acoustic citrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

Please make a ticket

[winter notch]

hello i need help getting unbanned its my third time getting banned for cheating on rustoria project 2 of those times admin told me that it was a false ban and a mistake that was lead cuz of somebody else getting banned pls check 76561199322593993 my steam id and unban

@sturdy terrace

@toxic shard

i wasnt even playing rustoria for a whole month how would i even get banned for anything

[sturdy terrace]

Please make an appeal over at https://rustoria.co/support

[winter notch]

no stormz the admin that helped me last time unbanned in this chat i didnt appeal or anything it took him like 5 mins

[lament hatch]

is there any way i can reappeal my high risk account ban the ban was placed a long time ago

[sturdy terrace]

I am unable to check it out rn. Best way is for you to make an appeal so we can check it out

[winter notch]

stormz i got banned while not even playing the server just look over its my 3 ban for CHEATING

how is that possible my friend

[lament hatch]

@sturdy terrace

[sturdy terrace]

No, if your appeal was denied that decision is final. You'll have to play elsewhere

[winter notch]

check dm

[lament hatch]

i could have sworn everyone gets a chance to reappeal in 180 days

has that changed?

@sturdy terrace thats pretty shit and dissapointing a high risk account banned banned for a lifetime

rustafied is shit rusty moose is decent i just want to play rustoria again the sea servers are to good

[sturdy terrace]

Appeals can sometimes get suspended, but you've never been able to reappeal a ban

[lament hatch]

ur telling me i will never ever be able to play rustoria ever again

[sturdy terrace]

I can check for you real quick if you send your steamid here, but you're most likely perm banned yes.

[lament hatch]

i know im perm banned

https://steamcommunity.com/profiles/76561199839963614/

fuck that prettys dog ay

[sturdy terrace]

After a quick look, your ban will remain and you will not be able to reappeal. You'll have to play elsewhere

[lament hatch]

never not after 10 years

[sturdy terrace]

I can't say if you come back in a while without getting banned anywhere else, that you won't be able to talk to an admin about it

[lament hatch]

that i wwont be able?

[sturdy terrace]

I said I cant say

[lament hatch]

farout i cant lie i have had a gamebanned alt

but that was alteast over a year ago

[sturdy terrace]

Well you should have mentioned that in your appeal, nothing I can do for you now.

[lament hatch]

fuckkk you reckon

thats pretty shit

that you cant even re appeal

id really enjoy rustoria aswell i had so much fun last time i played it

i literally made this account bought rust and dlcs

to play every server

[sturdy terrace]

Should've been honest in your appeal. Do you still have this gamebanned alt?

[lament hatch]

nah that shit is long gone

i wouldnt even be able to find the email to it

ancient history now

[lament hatch]

surely there is a way something you can do

to give me 1 last chance 1 appeal

everyone deserves a second chance when it comes to these things

[hollow timber]

Hey ive been banned for cheating on Eu Main would like some help getting unbanned as i havent got hacks

my K/D alone should make it clear im not using any kind of hacks

[lament hatch]

rustoria doesnt ban for no reaosn

[sturdy terrace]

Unfortunately no. You really should've just been honest in your appeal.

[lament hatch]

fuckkkk bro surely not

can i make a ticket on like a new steam account

or will they deny it furthur

[sturdy terrace]

?appeal

[glass olive]

Hey, @hollow timber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lament hatch]

@sturdy terrace

[hollow timber]

thanks

[quartz portal]

can i have rust+ on rustoria main

[sturdy terrace]

That will not help

[sturdy terrace]

We are having some issues with Rust+ on our servers at the moment. Hopefully it will be fixed asap!

[hollow timber]

Would there be any way of getting any extra info on why ive been banned or am i stuck for 1-3 days?? Was hoping to play wipe

[lament hatch]

so there is quite litterally nothing i can do for a very very longtime

[sturdy terrace]

The 1 - 3 days is our estimate, but we are usually faster. Nothing to speed up the process unfortunately.

[sturdy terrace]

Yeah nothing you can do unfortunately.

[hollow timber]

ok no stress is what it is

[quartz portal]

thanks

[lament hatch]

estimate on howw long

im a very genuine and honest person i hate lying i dont like to hide things ill give you any information u neeed to know just let me know

[tame walrus]

check player 76561198303116397

play with cheater

[tired temple]

Is there channel where I can see what’s map will be on Eu Main?

[faint portal]

how do i even get banned for high risk account i have never been banned on a different sever

[shrewd sail]

сервер хуйни админи пидарасы мать ебал если я буду в очереди

вам пезда всем нах

[polar depot]

pop main?

[north nimbus]

when will the population limit will be 900 in main?

[stoic osprey]

limit main 900?

[cold sinew]

.

[hearty cipher]

how can i make a ticket

[hollow cosmos]

!ticket

[glass olive]

Hey, @hearty cipher

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty cipher]

how long will that take?

[hollow cosmos]

tickets are responded to as soon as possible

[spiral mulch]

Connection Attempt Failed
Тимейт не может зайти, у него вылазит такая ошибка, что делать?

[hollow cosmos]

попробуйте перезапустить игру

[spiral mulch]

Он пробовал, даже стим, комп и интернет перезагружал

[hollow cosmos]

оформить билет здесь - #network-support-old

[cloud granite]

Пусть 3-4 раза нажмёт и пойдёт коннект

[white knot]

как что куда мне нажать

я не понимаю

[acoustic pilot]

А адиины могу на сервере Rustoria EU medium проследить за игроком пафнутий? Мне кажется он с читами

[verbal siren]

yo guys can you help ? someone

[hollow cosmos]

?reportru

[glass olive]

Привет, @acoustic pilot

Чтобы отправить жалобу на Rustoria:

• пожалуйста, воспользуйстесь нашим сайтом. Предоставьте как можно больше информации.

Если вы были забанены; пожалуйста, подайте апелляцию.

[acoustic pilot]

Его номер в расте:76561199217250920

[white knot]

меня не пускает на сервер что делать

[acoustic pilot]

Как пожаловатся на софтера?

[hollow cosmos]

тебе запретили?

[white knot]

нет я первые захожу

[verbal siren]

Hi, can you help me?

[hollow cosmos]

whats up

[verbal siren]

I got banned for joining a team of 10 people and I got banned for someone cheating there. I have 1000+ hours on Rustoria and 4000+ hours on Rust.

iis it possible to get unbanned

[hollow cosmos]

you need to create an appeal

[hollow cosmos]

?appeal

[glass olive]

Hey, @verbal siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[verbal siren]

I created

I'm really sad that I can't play rust wipe because of this crap.

[gentle lion]

I opened the ticket and it was closed with the response "Hello there, in order to use the /auth command you would need to join one of our modded servers and the command should work there fine. If you are just trying to link and not get rewards on our modded servers you shouldn't need to do this however. Thank you and have a good day."

The question is: I play on EU Low Pop, is it considered an unmodded server?

[verbal siren]

@hollow cosmos Can I do something now?

[hollow cosmos]

you have to wait for a response to your appeal, the standard response time is 1-3 business days but is typically faster

[verbal siren]

oh okay ty

[violet ruin]

Yes, eu low pop is a vanilla server, unmodded.

[quiet gazelle]

stuck here for 15m any solution?

[hollow cosmos]

Relog, you have 2 minute grace period to skip queue

[quiet gazelle]

Do i have to close the game because there is no cancel button?

[hollow cosmos]

f1 quit

[quiet gazelle]

Ok thank you!

[livid imp]

Anyone know if im permanantly muted on a server, if i can still connect rust plus from the server to my phone because on rustoria mondays it doersn't work for me and im permnantly muted

[drifting herald]

Yes we are aware of the rust+ issue, also if you are muted you can appeal that here https://rustoria.co/support/appeal

[lyric lily]

I was banned from the rustoria eu east server for a long time, I played on it for 28 days, then I took a shower and waited for global vape. I go to global on Thursday and get thrown out because of cheats, and all my 12 teammates stayed playing even though they were with me in the team. There was some kind of system glitch and I was banned by mistake. I played 5,000 thousand I've never used cheats and all sorts of macros for hours, here's my steam profile https://steamcommunity.com/profiles/76561199473152787/edit/avatar

[hollow cosmos]

?appeal

[glass olive]

Hey, @lyric lily

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric lily]

I'm from Russia, and I don't really understand this.

[drifting herald]

!appealru

[glass olive]

Привет, @lyric lily

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[drifting herald]

и вы можете говорить по-русски в своей апелляции, наши администраторы переведут с нашей стороны

[lyric lily]

Мы не смогли обнаружить активный бан в вашем аккаунте. Если вас недавно забанили, подождите 30 минут и повторите попытку или проверьте статус бана, снова попытавшись подключиться к серверу.

я описал полную причину что и как было но мне выдало вот это

[lilac thunder]

When thursday wipe and what the fuh is the dude above me saying 💔🙏

[drifting herald]

find this in #server-info

[lyric lily]

We were unable to detect an active ban on your account. If you were recently banned, please wait for 30 minutes and try again, or check the status of your ban by attempting to connect to the server again.
I described the full reason for what happened, but I was given this message

[drifting herald]

!steamidru

[glass olive]

Привет, @lyric lily

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[lyric lily]

76561199473152787

[ivory mist]

Rust+ not working on EU Low POP server?

[violet ruin]

yes, broken fp issuie

[north crest]

@junior zinc ask in here

Admins check this more frequently

Las administradoras revisan esto con más frecuencia.

[junior zinc]

Hello, tengo un problema con un ban y necesito hablarlo con un administrador por favor

necesito ayuda por favor, me banearon injustamente de " br main " por " ban evasion " pero no tengo ninguna otra cuenta de steam... tengo una unica cuenta hace mas de 5 años

https://steamcommunity.com/id/joacog/

esa es mi cuenta de steam, la unica que tengo y jamas tuve vac en ningun juego porque nunca use cheats

es una lastima porque jugaba siempre el br main de rustoria... y me banearon un dia jugandolo

[drifting herald]

Has apelado?

[junior zinc]

hello

he apelado si

pero se negaron a darme una explicacion detallada

[drifting herald]

Ya has recibido una respuesta? Si no, puede tomar de 1 a 3 días hábiles para recibirla, pero por lo general, esto puede tomar menos tiempo

[junior zinc]

si he recibido respuesta, esto me sucedio el 12-04-2025

Rustoria Admin
• 13/04/25 at 6:14 a. m. •
Admin
Hello there, unfortunately we have decided to deny your appeal. Your ban will remain.

esa fue la respuesta que recibi

[drifting herald]

Está bien, si la apelación fue denegada, la prohibición permanecerá vigente, esto es definitivo y no podrá volver a apelar.

[junior zinc]

pero porque?

[simple bough]

When is admins gonna look at ban appeals?

[junior zinc]

tengo una sola cuenta de steam

[drifting herald]

No puedo decirte eso, lo siento

[simple bough]

okay ty

[junior zinc]

pero al final no me pueden decir porque me banearon... nunca tuve otra cuenta de steam... me banearon en mi cuenta teniendo 3k de horas, jugaba siempre este servidor la verdad es muy injusto

[cursive meteor]

Hello, I haven't played on your server for over three months. Now I'm logging in and getting kicked, citing cheating. I tried Rusty Moose to check, and everything works fine. I bought a VIP account to play. Is there a way to solve this?

[north crest]

!appeal

[glass olive]

Hey, @cursive meteor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[junior zinc]

no hay manera de que revisen bien mi ban? porque es injusto de verdad.

[stable berry]

how to report a cheater?

[sturdy terrace]

?report

[glass olive]

Hey, @stable berry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cursive meteor]

I bought a VIP and I can't log into the server because I'm banned. Is there a way to resolve this issue quickly so I don't lose my VIP?

[drifting herald]

Please appeal at https://rustoria.co/support/appeal

[gusty radish]

RUSTORIA EU EAST LONG

FRIZING

LAGING

[cursive meteor]

I filed an appeal with the purchased VIP status. Is there any way to speed up the process so I don't lose money?

[drifting herald]

It can take 1-3 business days to recieve a response to your appeal but can usually be responded shorter

[gusty radish]

RUSTORIA EU EAST LONG
FRIZING
LAGING

RUSTORIA EU EAST LONG
FRIZING
LAGING

RUSTORIA EU EAST LONG
FRIZING
LAGING

RUSTORIA EU EAST LONG
FRIZING
LAGING

RUSTORIA EU EAST LONG
FRIZING
LAGING

RUSTORIA EU EAST LONG
FRIZING
LAGING

[drifting herald]

Staff have been made aware, please dont spam this

[frail plinth]

fix Rustoria eu east long

[main aspen]

RUSTORIA EU EAST LONG
FRIZING

[gusty radish]

RUSTORIA EU EAST LONG
FRIZING
LAGING

[violet ruin]

we know.

stop spamming

[wind ridge]

FINALLY

people are talkin on discord

[surreal locust]

do you know on eu main you cant see in stashes?

[tardy horizon]

can you fix lags on EU EAST LONG pls

[wind ridge]

i have been asking this for 4 hours already

[sudden patio]

restart server???

[hearty surge]

This has been forwarded and will be looked into.

[hearty surge]

You should be able to, if not please make a ticket.

[livid sundial]

so.

i get banned for nothing but the penoy retards on rustoria sea long can play. fix your bullshit mabye 😄

[fallow veldt]

@flint siren Can I help you?

[flint siren]

u can

if someone drags me to speak to an admin

[flint siren]

[livid sundial]

https://tenor.com/view/biden-dance-stare-clueless-gif-7881725227341402421

[green current]

Alguem tem o mapa do br main?

da wipe hj né? as 18h?

[flint siren]

[livid sundial]

[flint siren]

banned for playing with cheater @livid sundial

yet nobody banned for cheating in the group

ROFL

[hearty surge]

!appeal

[glass olive]

Hey, @flint siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[livid sundial]

makes allota sence ill he honest 😄

[livid sundial]

your appel does fuck all lets just say that

[flint siren]

brother i appealed and got shat on by an admin

called me crazy

Ryan would be ashamed

[lyric basalt]

[flint siren]

yeah true.. open ur eyes wider

[hearty surge]

If the appeal was denied that means the ban was final and you'll have to play elsewhere.

[livid sundial]

yo shh pls talking to the boss here

[dense root]

where ticket

[hearty surge]

!ticket

[glass olive]

Hey, @dense root

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

Just did, and I still see your appeal as denied. Response of appeals are final unfortunatelly

[flint siren]

god gives chances

and explinations

[lyric basalt]

We are Rust community not god sadly

[flint siren]

thank GOD for that

or we would be banned irl too

all i was asking is for proof ... evidence ... 🙂 yet i get shat on and denied and insulted by an admin

dont VIPS have the privellage to talk to an admin at least? in VC ?iv been in that room for 20 mins and counting

[lyric basalt]

Not a single official server will provide you with any proof of what you / any of your teammates been caught

[livid sundial]

soooo

why am i not atued on the support

[flint siren]

then how does that make the bad legit? im confused

maybe an admin made a mistake?

maybe he/she have been through a rough time during work or whatver ... and take it out on me

i save up every month to buy vip.. yet banned for 3rd party services 🙁

14:30 waiting for support.. 🙂

[livid sundial]

https://tenor.com/view/troll-face-gif-8604871114477372485

[flint siren]

slayers i swear im not leaving the support channel.. i will treat it as a raid defense and sleep with my headphones on

[livid sundial]

did they disconnect you?

[stable glade]

pretty sure u got disconnected

[raven mist]

If your appeal was denied then theres no reason to be in waiting for support

[livid sundial]

there will be a reason dont you worry

[raven mist]

Oh really? Elaborate

[livid sundial]

you dont elaborate in my appeal i wount in here ether 😄

[raven mist]

[kind lion]

yo its not that deep js play another serv

[livid sundial]

shut the fuck up no one talking to you

[kind lion]

and idek is it a perm ban if u play w aq cheater?

[raven mist]

Okay so feel free to move to #general thank you

[kind lion]

calm ur tits pal

[stable glade]

yea mfs dont elaborate how would we know

[livid sundial]

i want to be NOT banned why would i move to there

[raven mist]

!steamid

[glass olive]

Hey, @livid sundial

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[livid sundial]

also

how long am i banned

76561198371860188

[raven mist]

Seems to be 7 days

[lilac thunder]

helpp stuck on reciving data?

[raven mist]

Rejoin

Rust bug

[livid sundial]

oh not more

[lilac thunder]

but i just got into q

[livid sundial]

fuck me man i thouth it was for months

[lilac thunder]

the end of q

[raven mist]

For now atleast

[lilac thunder]

i was about to load in i have to redo all of q?

[livid sundial]

THE HELL YOU MEAN FOR NOW

[lilac thunder]

like i finished que and loaded in but stuck at last part

[raven mist]

Looking at the situation, all i see its 7 days atm

[stable glade]

what situation?

[hearty surge]

Theres a 2 minute grace period

[kind lion]

asl in rust

[livid sundial]

true

[lilac thunder]

we will see

[livid sundial]

true

[lilac thunder]

hopefully

[lilac thunder]

thanks good man

[livid sundial]

@raven mist i have a question to ask. you wanna play a wipe on this new dogshit update? and ill be the admin who banns your for nothing 😄

[raven mist]

#general

[livid sundial]

its a question man

[raven mist]

Not a question at all

#general if you wanna be funny

[stable glade]

are u retarted?

its a question

[livid sundial]

its and actuall question?

[random sail]

@sturdy terrace still cant get in server says i need to w8 3 days

[raven mist]

!steamid

[glass olive]

Hey, @random sail

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[random sail]

https://steamcommunity.com/profiles/76561198158677618/

does that work ?

[lyric basalt]

Wait 25 mins then try to connect

[random sail]

sounds good

[covert verge]

https://steamcommunity.com/profiles/76561199224450193/ ban

[glass olive]

Hey, @covert verge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[flint siren]

GUYS!!! never play in groups

play solo.. dont accept any loot from other players

thats a lesson i learnt today .. 🙂

[viscid vine]

It's good that you learn from mistakes

[unborn turret]

any uhh , updates about the rust+ not working ?
its been 3 days

[hearty surge]

It's been confirmed it's an issue on FP's side and we'll have to wait for them to resolve the matter.

[dense root]

When will my ticket be answered?

[unborn turret]

fr? i tested on a moose server and it worked

[hearty surge]

Tickets can take 1-3~ days to get resolved and are usually resolved in order received.

[hearty surge]

I believe not all of our servers are affected either, so I presume only a few are affected.

[flint siren]

mistakes?

no mistake has been made buddy

[tidal hare]

i have been banned for 2 days by saying a players name in chat, is this normal? his name is ginger

[hearty surge]

!ticket

[glass olive]

Hey, @tidal hare

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random sail]

i have bin w8ting for 1 hour and still cant get in

could it be diffrent ban i have on me that you guys cant do anything about ?

[long wren]

Yep

[flint siren]

yes brother..

they can do things about it but will nto give u any information

[random sail]

so i have diffrent ban on me ?

[flint siren]

yes

[random sail]

<@&274971100184576010>

i have bin w8ting for 1 hour and still cant get in
could it be diffrent ban i have on me that you guys cant do anything about ?

[raven mist]

Nothing we can do about it im afraid, your ban needs to sync.. only thing u can do is stop spamconnecting for a while

Well, unban

[random sail]

aight thanks

[raven mist]

Give it at most one more hour out without trying to connect

[random sail]

ill try that other wise do i need to w8 3 days i guess

says ill be unbanned in 3

[raven mist]

Nah, you are unbanned, so that info might just be buggy

[random sail]

okok i see

[rain iron]

where can you make tickets if you sus someone for cheating?

[long wren]

!ticket

[glass olive]

Hey, @rain iron

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ocean jacinth]

how can i see how long a ban is for association if its my first offense because it was on wipe day yesterday and it still says im banned

[burnt forge]

Hello! I have no idea why I was banned from Rustoria Eu east long, I'm very upset because I love this server and I play on it 24/7. I didn't know that I was in a team with a cheater. I didn't have any business with this cheater, I was just in a team with him, but after I suspected that he was using cheats, I kicked him from the team and ended up being the only one left. I didn't play with this player or live with him, and I'm asking you to unlock me. I'm truly innocent, and I want to continue playing on your server because it means a lot to me. I'll be more careful next time and only invite people I know. I have 1870 hours on my account, and I've never encountered this issue before. It's a big blow to me. Please unlock me, as I'm an honest player on your server and I don't use cheats.

Please reply to my epilicia

[livid sundial]

im back BITHCES

[keen summit]

How long does it take for an admin to review appeals?

[stable glade]

10 years

[livid sundial]

DAYS

they ban you befour the cheaters

[stable glade]

before* and yea

[cloud granite]

Common practice for Rustoria

[keen summit]

😟

[long wren]

please submit an appeal

and we dont take report in discord

[rigid wadi]

i got ban on long saying i was playing with a cheater ????

and apparently appeals takes ages ??

hello

[hearty cipher]

atleast 3 business days

[rigid wadi]

that the standard i want the express

[hearty cipher]

i think admins are sleeping rn

[rigid wadi]

gg

how long is the ban for

how can i check is it 6 hours 12 or 24

[misty scroll]

There is no express, your appeal is no more important than anyone else appealing

You can see the length of the ban when trying to connect

[rigid wadi]

29D WHY

[versed summit]

quick question after swiping oil rig red card room how long does it stay open

[hearty cipher]

What about me

i want to play with my friends and bought vip on this server, first time joining and got banned?

[misty scroll]

Same situation for you, submit an appeal and it will be handled

[hearty cipher]

Yeah i have been waiting how can i get no answer in 6/8 hours

[misty scroll]

As you said yourself, it can be up to 3 days before receiving an answer

[umbral mauve]

Hi admins, could you help out our friend Mjora... he somehow cant join the server and bought VIP...

help a bro out man...

[vocal nymph]

the website is out too i cant login

[finite eagle]

with the effort that you put in with writing this text you couldve checked the reason out why which would probably take around 2 mins, i wonder what's so important that you're doing meanwhile

are you batman by any chance?

[umbral mauve]

Someone supports by buying vip and doesnt get any help for his support...

[hidden panther]

how do i report someone for cheating

[hearty surge]

!report

[glass olive]

Hey, @hidden panther

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty cipher]

Wortel help mij aub

[hearty surge]

Although we appreciate your support it does not mean you’ll be an exception to any rules

[hearty surge]

You’ve already been assisted, please submit an appeal.

[finite eagle]

i dont understand why you guys are acting like you're busy running a 7 figure business, you're moderating a rust server, he bought vip to skip queue but can't seem to enter the server, why?

[hearty surge]

It appears to be because he’s gotten banned. The ban reason should show if he tries to join the server again.

[hearty cipher]

assisted where? the appeal still says pending?

Dont know why, dont know anything about this ban? how can i get banned first time joining this server

[near halo]

!report

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty scroll]

I'm replying from my phone, not somewhere I can take a look at appeals.

[hearty cipher]

I know it was because of cheating, but i dont understand how thats possible since i never played on that server.? and i see more people with the same issue and still no reply's

[crisp tusk]

ADMINS RAGEHACKER ON EU MONDAYS, TICKETS HAVE BEEN MADE - THANK YOU

[north crest]

!report

[glass olive]

Hey, @crisp tusk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[oblique valve]

This is sayng i got ban for cheating and i never use cheats

i buy the queque vip

and got banned

i think i never played in this server before too

[fallow veldt]

!appeal

[glass olive]

Hey, @oblique valve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[oblique valve]

thanks

[fallow veldt]

If you need anything else ping me (:

[oblique valve]

thanks bro

[fresh ridge]

@fallow veldt

[oblique valve]

u think i will have the unban today?

[fresh ridge]

@fallow veldt i need help with a bug

[fallow veldt]

I cant guarantee you anything

Can be Today can be tomorrow too

[oblique valve]

jesus i bought the vip like 10 min ago b

[fallow veldt]

With what?

[oblique valve]

ok np

[fresh ridge]

@fallow veldt can u pls come support rlly quick

[fallow veldt]

Do you want a refund or an unban Bryner?

[oblique valve]

unban

[fallow veldt]

Can you write it or do you need to vc?

[fresh ridge]

i need pls

vc

[warm sentinel]

on leaderboards is suicides counted as a "death" for K/D?

[trail forge]

Hey it says im banned from rustoria small pop but never played this server and never cheated or had teamates who have cheated on this server

anyone that could help me like any admin or anything. Would be greatly apreciated.