support

[kindred shore]

lmao so helpful W

[misty scroll]

You should be able to join in ~15 minutes or so

[kindred shore]

do you know what causes the issue?

[misty scroll]

Yes, but it's not something you need to worry about

It was not properly fixed last time, which is why you were unable to connect today

[kindred shore]

ok well thanks

[halcyon walrus]

add more vips to eu low pop ty

[hearty surge]

!slots

[glass olive]

Hey, @halcyon walrus

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[heady mango]

t

[violet ruin]

hey, do you need any help?

[young warren]

I was just playing rustoria eu main

[fallow veldt]

!appeal

[glass olive]

Hey, @young warren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[young warren]

I did it. There's nothing else I need to do?

[fallow veldt]

Wait until you get a reponse inside your appeal

[young warren]

ok

[shrewd pumice]

Server del orto como me van a banear por jugar bien y tener pocas horas?????????

117 horas tengo y me banean igual, no tiene sentido

[rain wigeon]

nice server

[fallow veldt]

Maybe your 10K ping has something to do with it

[rain wigeon]

No.The whole team is experiencing the same problem

[fallow veldt]

which server?

[rain wigeon]

It is clear from the reset time that the same situation is happening. All my friends and I opened a support request. No one is interested.

[fallow veldt]

What do you mean with support request?

[rain wigeon]

eu east

[fallow veldt]

Since not a single other player wrote anything about this problem I'd recommed creating a network ticket

[rain wigeon]

This problem only exists with Turkish players

[silk zinc]

I need support

anyone moderator

[drifting herald]

Hello what do you need?

[silk zinc]

can you see tickets?

my ticket is usa-0678

[storm seal]

Can somone view my ticket i made? my username is Kjc_rust i was banned for high risk account im so confused whjat i did wrong Please help!!! not trying to rush anyone its just that this is my only day this week off of work so im trying to play as much as i can lol.

[drifting herald]

Are you sure that is rustoria?

[silk zinc]

I can screenshare me joining the server

[near halo]

yeah I just got banned for high risk account too??

[silk zinc]

I mean I cant clip me just joining the serrver but screenshare woudl work

[silk zinc]

yeah I got same thing

[near halo]

brah what

where do we get unbanned at

[silk zinc]

im dead on oxums wit revolver

[near halo]

dawg i was in launch 😭

[silk zinc]

😢😢

[drifting herald]

Please make an appeal at https://rustoria.co/support/appeal

[near halo]

Ok thanks

[silk zinc]

appeal created 👍

[drifting herald]

Okay thanks

[silk zinc]

I need to be unbanned asap no rocky if possible 🙏

[drifting herald]

A response will take 1-3 business days

[silk zinc]

bruhhhhhhhhhhhh

[near halo]

😭

[silk zinc]

for high risk account??????????

[late hull]

I got false banned

[silk zinc]

I just bought the game and now I work and now im banned

u gotta be playing me right

[drifting herald]

This is the standard response time, but appeals are often answered sooner

[silk zinc]

bogus

[drifting herald]

Please appeal this at https://rustoria.co/support/appeal

[late hull]

says they couldnt find my ban

[drifting herald]

!steamid

[glass olive]

Hey, @late hull

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drifting herald]

post it in here ^

[late hull]

you want me to put my steam id here?

[drifting herald]

yes, or you could dm me it

[late hull]

76561199813171327

[sturdy terrace]

what disconnection message are you getting? As far as I can tell you haven't tried to connect since yesterday.

[misty scroll]

https://i.schaadt.gg/eb8cf087-bddb-405d-8f25-ed443520ce21.png

Probably has something to do with this 😛

[frail wedge]

Bro, can you pls have a look on this? -> https://rustoria.co/support/6ec00f

it´s really annoyin!

mute 3days pls! its exxessive!!!!!

sincs 20mins he is doing that fuck

PLS!

6 hours? for this exessive?!

[shrewd pumice]

Hola pueden ver mi ticket??? demoran una banda

[hearty surge]

!ticketes

[glass olive]

Hola, @shrewd pumice

Para crear un reporte en Rustoria:

• Por favor, ocupa nuestro sitio de soporte. Incluye la mayor información posible.

Si has sido baneado; por favor crea una apelación.

[shrewd pumice]

Ya abri un ticket pero la ultima vez me demoraron 3 dias en responder

40480d

[hearty surge]

El tiempo de respuesta estándar es de 1 a 3 días hábiles, pero puede ser mayor o menor según la situación.

[storm seal]

Is the admin who did Appeal #72e927 still on? i really need to get unbanned man this my only day this week without work at all

[hearty surge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[storm seal]

Comon man even for a false ban?

[grizzled needle]

hey can an admin check my friend real quick. He got banned for 1 week off rust for bad behaviour and when he got unbanned today. He logged into toria and got kicked instantly for cheating.

[viscid vine]

!appeal

[glass olive]

Hey, @grizzled needle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled needle]

aight hes appealing rn

[sullen lichen]

!ticket

[glass olive]

Hey, @sullen lichen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slender trellis]

hey umm any admin can check this ticket ? Ticket #6f34bf we can't play the game because of the cheater

[sullen lichen]

Ticket #2968cc

[slender trellis]

Thanks !!

[meager pecan]

i get banned because of playing with cheater but i didint know he was cheating is the ban perma?

[deft ingot]

@misty scroll @blissful herald can you verify my steam account so i can join to eu mondays?

[slender trellis]

YEAH SURE !! HAHAHA get rekt by admins

[meager pecan]

alparslan ananı sikerim senin

[slender trellis]

Thanks for banning cheaters love you admins ❤️

[meager pecan]

alparslan muhammedini sikeyim senin

[hearty surge]

Association bans are 7 days long if it's the first time you've got it. You can check by rejoining the server.

[brazen dawn]

turksun demi sen orospu cocugu

[young sparrow]

alparslan anani sikerim

[brazen dawn]

dc gel yiyorsa alllahini siktigimin pici

[acoustic halo]

can I admin come ban the guy aimhacking on US LONG PREMIUM

[meager pecan]

Its the second time is it perma?

[burnt crypt]

DSACKMDASKMCKLDASMCMKALSDMCVKLMXSAKLMCKL

[slender trellis]

LOL it's even second time HJAHAHAHAHAHAHAHA

[drifting herald]

Please report the player at https://rustoria.co/support/report

[slender trellis]

love you all the supports ❤️

[acoustic halo]

Literally flying headshotting people

[slender trellis]

Thanks for keeping the server safe

[acoustic halo]

Now rocketing me, great anticheat

[meager pecan]

alparslan is a little rat crying

moron little scared kid

[burnt crypt]

ya bro hadi isine

git baska serverde hile arkadaslarınla oyna

aptal pic

[meager pecan]

muhammedini sikerim senin orospu cocugu

ez loot

[burnt crypt]

ahahhahahahah cok keyif alıyorum su an

guzel guzel

[meager pecan]

bende cok keyif alıyorum diger hesaptan oyuna girerken

[misty scroll]

#general guys

[meager pecan]

offline olma bugun

[misty scroll]

@meager pecan #general

[young sparrow]

sequester anani dirini sikerim senini orospu cocgu

[misty scroll]

@young sparrow #general

[meager pecan]

answer my question man

[misty scroll]

You already got it answered, you can check by trying to join the server

[meager pecan]

its my second tıme getting banned playing with cheater it it perma:

you guys didint answer this one

[misty scroll]

"you can check by trying to join the server"

If that's not the answer you're looking for, then you are not asking the right questions

[meager pecan]

Its not showing thats the issue

[misty scroll]

Send me your SteamID and I'll check

[meager pecan]

sure

76561198874559270

[misty scroll]

14 days

[meager pecan]

so is it the more you get banned the time gets more is it right?

[misty scroll]

It very quickly escalates to a perm ban, but yes

In fact, if you decide to play with your cheater friend again, I'll perm ban you and your teammate

[chilly edge]

DUDE i spend so much money on this damn server and no one can un ban my boy

im waiting here hours for my boy to get un banned KJC_Rust and u guys cant do anything

[violet ruin]

did you make a appeal ticket?

if so you just need to wait

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly edge]

Appeal #72e927

[storm seal]

Did the admin who banned me like go to bed or smth bru

[chilly edge]

please man

[violet ruin]

The standard response time is 1-3 business days. please wait

[chilly edge]

i know but ik u guys can just do it right now

[tawdry mirage]

fr

[chilly edge]

like stop sitting and chat and look at it

[naive kindle]

Why should you be prioritised over all the other appeals?

[chilly edge]

because i am a paying customer on this server

[naive kindle]

And the others aren't?

[chilly edge]

most arent

[misty scroll]

Do you want a fair and proper review, or a rushed review of the ban?

[chilly edge]

you rushed the ban so maybe you should take morer time before banning people

[misty scroll]

Right

[chilly edge]

hes new to pc rust coming from console and you just instantly ban him

had 4 hours on rust and u ban him quick asf

[misty scroll]

I'm sure he is, and I'm sure he mentioned all the relevant information in his appeal so it will dealt with as soon as possible

If not, now is a good time to do this

[storm seal]

So i get banned for "high risk account" and i just have to wait hours or days to get unbanned like this is my day off of work bruh😢

[chilly edge]

just go look at the ticket

[misty scroll]

I have other, equally important appeals to look at, why should I look at that one first simply because you demand it?

[naive kindle]

Karen demands it, paying customer don't you know.

[chilly edge]

because its a false ban

[violet ruin]

You know talking back wont help right

[storm seal]

Just kick landon from the discord please

[misty scroll]

Well why else would you appeal, other than if you don't agree with it? I'm sure everyone thinks their ban is important

[storm seal]

hes my duo but just kick him

[storm seal]

That is fair but im just like wondering like how the false bans even happen like this my day off work man im here just waiting to be unbanned😢

[misty scroll]

A "false ban" is just any ban you don't agree with, it doesn't mean we don't have a reason to issue the ban, we obviously wouldn't ban if we didn't

[storm seal]

yeah but i got banned for high risk account like what does that even mean bruh

[misty scroll]

It means that your account was deemed too much of a risk to be playing on the servers, for one reason or another

[nova pine]

hotfix when?

[storm seal]

Well okay man

[violet ruin]

Could be on server restart

[nova pine]

what times that normally?

or manual?

[tawdry mirage]

same

[tawdry mirage]

when could i be expected i can play again

like do u do appeals?

[violet ruin]

No, i dont do them, however the standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

I believe 6am uk, however i could be wrong

[tawdry mirage]

i got banned for high risk acc

[violet ruin]

it is early morning restarts

[violet ruin]

!appeal

[glass olive]

Hey, @tawdry mirage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawdry mirage]

already did

but i wanna play like now u know what im saying

[violet ruin]

I can't help you, just wait out until you get a response.

[lilac owl]

do they ever make an exception for hotfixes and stuff?

[hexed path]

I'm logging into the server and it says CHEATING in the description. I've never used cheats. What's going on? It was right after this new update. You can check the wipe. It was yesterday and I played without killing anyone, so I was farming. And today I went in in the morning and there was this description.

[violet ruin]

sorry, @nova pine here are the server restart times

I will dm them to you

[nova pine]

cheers

[violet ruin]

Hi, please appeal.

!appeal

[glass olive]

Hey, @violet ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed path]

!appeal

[glass olive]

Hey, @hexed path

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed path]

3 days? :(((((((( i never cheating bro

[violet ruin]

as of right now i can't tell you, however if you keep an eye on #announcements im sure they'll announce it

if not, it will be on restart.

[hexed path]

Bro, is this normal? Please look at my profile.

@violet ruin

[grizzled needle]

can i speak to an admin to get my friend unbanned?

[median crown]

!appeal please have your friend submit an appeal on the rustoria website

[glass olive]

Hey, @grizzled needle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled needle]

i did but im tryna get him unbanned asap

he got unbanned from rust (he was banned for a week for bad behaviour)

when he goes on toria he got kick banned

same to his alt

idk if he got this ban because he got a 1week gameban

[hexed path]

unbelievable, I have had the account for over 10 years and I have never experienced this on my first server

[median crown]

so if i am understanding correctly from the ss showed and what you have said the ban was supposed to be lifted today?

[grizzled needle]

it got lifted

the gameban.

[fast wren]

when is restart

[bold depot]

do the optional update please

[grizzled needle]

But he got server banned of toria cause of it

[bold depot]

please guys i beg you

[median crown]

has your friend created an appeal for toria

[grizzled needle]

yeah but they will take like 3 days to respond and i want him to join me on toria because im pretty loaded rn

[bold depot]

or i will poop my pants and never get a t3 and never get a girlfriend and im gonna lonely and die because of you

[median crown]

he will have to wait for the response. typically 1-3 business days but it can be more or less based on the situation

[grizzled needle]

https://steamcommunity.com/profiles/76561199130489578/

[grizzled needle]

alright but if u can make it that they view it faster that would be nice

[royal ruin]

You are not authorized to create a ticket. If you believe this is an error, please contact management. ?

[chilly edge]

Appeal #72e927 please look into this apeal he just got pc rust and got banned in the first couple hours

[terse cloak]

!ticket

[glass olive]

Hey, @terse cloak

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[charred oyster]

@lyric basalt who is behind the rustoria website

it is the most beautiful website and so eloquent that it brings tears to my eyes

[misty scroll]

@simple solstice 🤩

[hoary notch]

hello im banned on rustoria for message in chat

pls help

no bad words i say im cheater but i mean i pro gamer no cheat

@misty scroll

[median crown]

!appeal

[glass olive]

Hey, @hoary notch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly edge]

yo guys can you please un ban my boy ur server is already hard enough solo at least let me play it as a duo

Appeal #72e927

[hoary notch]

im no mute, i banned for cheats, but i dont have cheats

[median crown]

the standard response time for an appeal is 1-3 business days but can be more or less based on the situation

[hoary notch]

i mean i "pro" no cheat,

banned for message in chat

[hearty surge]

!appeal

[glass olive]

Hey, @hoary notch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary notch]

@misty scroll

[median crown]

please do not tag admin, if you were banned then you will have to submit an appeal on the support website https://rustoria.co/support/appeal

[hoary notch]

Мне сказали что нужно обратиться к ниму в причине блокировки

told that I need to contact them regarding the reason for the blocking in discord channel fro, ban response

[median crown]

Там написано 'приди в Discord', а потом имя?

[hoary notch]

yes

да

[median crown]

отправь ему свой Steam ID

[median crown]

?steamid

[glass olive]

Hey, @hoary notch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hoary notch]

https://steamcommunity.com/profiles/76561198781038147/

[median crown]

Отправьте это администратору в личное сообщение и дождитесь ответа

[quasi seal]

Hello, i'm new here we playing on Rustoria EU Long
man with nick name ∆ gggg ∆ Steam ID 76561198077829793 blocking Drone station and flaming other player's in outpost

half an hour we just waiting for free Drone ordering spot

[hoary notch]

а сколько ждать ответа администратора, у меня база гниет, я только сегодня купил VIP

[storm seal]

can admin please look at Appeal #72e927 ive been waiting hours man this is day after wipe bro

[median crown]

an appeal response typically takes 1-3 business days but can be more or less based on the situationn

[median crown]

we do not interfere with gameplay

[median crown]

Я точно не знаю; вам придется запастись терпением. Спасибо за ваше понимание.

[prime thorn]

Buenas noches, me comunico con la intención de hacerles saber que tengo un problema, me banearon del servidor de Rustoria BR Long, al ingresar me aparece como cuenta de alto riesgo, quisiera saber si me lo pueden quitar, ya que deseo seguir jugando el servidor y no he cometido ninguna violación de los términos y condiciones ni políticas del servidor asi como tampoco utilizado programa de terceros. ¿Podrían revisar este error? Desde ya muchas gracias, saludos desde Argentina, atentamente Rodrix

Mi cuenta de steam: https://steamcommunity.com/profiles/76561199828519145/
Por si se quiere evaluar mis estadisticas en Rust Stats: https://ruststats.io/profile/76561199828519145

[chilly edge]

is saturday a business day for u guys or nah

[chilly edge]

can you make this a situation where it is less

because its just horrible that you just ban someone for low hours

[brave lance]

!appeales

[glass olive]

Oye, @prime thorn

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[median crown]

mon-fri is considered business days

[chilly edge]

like please man

can you get it done before tomarrow

im trying to play the wipe and show my console buddy what pc rust is like

and this is the only server that isnt infested with 8 man clans

[brave lance]

has your friend made an appeal on the website already?

[chilly edge]

yes

Appeal #72e927

thatts jus i appeal number or what not

[brave lance]

then he will have to wait for a response, there's nothing more we can in regards to that at the moment

[prime thorn]

bueno muchas gracias x tu atencion

[chilly edge]

can you please just get in touch with the person who banned him to try and get him un banned by tonight

[brave lance]

the standard response time is 1-3 business days, but can be more or less based on the situation

[chilly edge]

ive been false banned on this server as well and i think its a great thing that you guys are activly banning people so that cheaters arent in ur servers but it would be just amazing if you could respond to appeals as fast as you ban people

they did the same thing to my duo the only thing thats different is hes coming from console

[brave lance]

?steamid

[glass olive]

Hey, @peak slate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brave lance]

did you make an appeal?

[rancid grail]

someone told me to drink bleach in pub chat, is that considered a death threat?

[finite shuttle]

What does mean cause I can’t play on any server none are showing up and my game is updated?

[median crown]

try closing the game out, right click on rust, go to properties. installed files, then verify integrity of game files

[finite shuttle]

ok thank you

[hexed path]

Are appeal tickets answered on Monday then?

[median crown]

1-3 business days from when your appeal was first submitted - could be more or less based on the situation

[chilly edge]

bro they been lazy asf for some reason today

they all just dont wanna look at ban appeals

[rancid grail]

can someone look into my issue?

[chilly edge]

they are not i got mine appealed in a hour this summer and now they taking so long

[median crown]

what seems to be the issue?

[rancid grail]

I cant find rules for ingame servers, but some guy keeps saying stuff to me in pub chat then told me to drink bleach, then he said he would get his admin friend to ban me?

i dont know if he violated any rules for in game bc I cant find the rules for it

[hexed path]

Dude, I happened to get banned for cheating without ever using it, how is that possible?

[median crown]

https://rustoria.co/rules

[median crown]

please submit an appeal on the support website https://rustoria.co/support/appeal

[rancid grail]

would it be classified as excessive toxicity?

[median crown]

you are more than welcome to submit a ticket on the support website https://rustoria.co/support/report and the admins can take a look when they are able to

[hexed path]

I've already applied but my team is on top of me questioning me, my account is over 10 years old, I have how to prove that I don't use it

They will ban me if this appeal takes too long

https://tenor.com/view/hyperventilate-cant-breathe-hyperventilation-sheldon-cooper-gif-3510677630357883825

[median crown]

the standard response time for an appeal is 1-3 business days but can be more or less based on the situation. i understand this can be frustrating but unfortunately all you can do is wait

[hexed path]

ok thanks, but has this happened in other cases?

[balmy pendant]

wtf i got banned

i never play rust before

[hexed path]

THANKYOU

[median crown]

!appeal

[glass olive]

Hey, @balmy pendant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy pendant]

i play for like 2 hours solo

and got banned for playing with a cheater ?? wtf

[median crown]

please submit an appeal on the support website

[balmy pendant]

ok

[hexed path]

I also have this account for over 10 years, I've been playing Rust since Legacy

[brave lance]

you will have to wait for a response to your appeal, it can take anywhere from 1 - 3 days, sometimes longer/shorter depending on each situation but you'll be notified once your appeal is reviewed

[hexed path]

okk ty

Excuse me for my bad writing, I'm Brazilian

[lilac flint]

hello i have ticket for apeal

its approuved why i dont deban ?

unban me *

[balmy pendant]

tomou ban do nada tbm ?

[hexed path]

sim mano

acho que foi depois dessa att ai

[balmy pendant]

mano, eu nunca joguei rust antes

papo, tomei ban por "jogar com cheater"

[balmy pendant]

joguei foi tipo 25 minutos, peguei uma pistola dei 1 head e 1 peito em um cara de arco e ele me matou e quitei

KKKKKKKKKKKKK tipo literlamente, ai fui entrar hoje e disse que eu tava ban

no sense

para tu ver minha lista não tem nada

[hexed path]

cara foi algum bug, deu aqui tb

tomara que eles arrumem

tem que abrir o appeal la

do lado do ticket

[balmy pendant]

abri já

[hexed path]

foda é demorar de 1/3 dias

wipe foi ontem

[hexed path]

Boa

tamo na mesma

[shrewd sail]

How can I find out how long the temporary ban lasts?

[hexed path]

1/3 days

[shrewd sail]

<@&274971100184576010> How can I find out how long the temporary ban lasts?

[median crown]

this is just for an appeal response - not for how long a ban may be

[median crown]

please submit an appeal

[hollow cosmos]

connect to one of the servers and it will tell you in the disconnect message

[median crown]

!appeal

[glass olive]

Hey, @median crown

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy lantern]

yo

my friend got false ban how canh e appeal

[shrewd sail]

admins вы что опще долбоебы нахуй я пишу как узнать ты мне пишешь нахуй пиши апеляцию ебать ты сука даун

[median crown]

https://rustoria.co/support/appeal

[muted swan]

how long do you get banned for if you get banned for playing with a cheater

[hexed path]

=my bad

[digital estuary]

what if i cant login with my steam acc

[median crown]

You need to have access to your own account

[median crown]

first offence should be 7 days

[muted swan]

okay thank you

[storm seal]

So when you guys say 1-3 buisness days i will have to wait till next week to get unbanned if you dont get it done tonight??

[long wren]

Yes

Note: The standard response time is 1-3 business days, but can be more or less based on the situation. @storm seal

[storm seal]

broooooo please get mine done tonight i beg of you Appeal #72e927

[dry magnet]

do rustoria and atlas share bans?

[random pecan]

why am i banned

[blissful obsidian]

FCK U ADMINS!
I am playing without cheats AND U BANNED ME…..

[random pecan]

fr

[blissful obsidian]

7K FCKINF HOURS I PLAYED THIS SHIT AND U BANNED ME WITH NO REASON

[random pecan]

im 6 days bro

[long wren]

!appeal

[glass olive]

Hey, @random pecan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bold flame]

Good afternoon rustoria mods i have a question. I was banned 5, almost 6 years ago and was attempting to appeal my ban but when i go to the website and try to it just says no ban was found is there a fix to this?

[long wren]

what your banned reason?

[bold flame]

when i try to connect it says cheating but i believe i believe it was for ban evasion

[long wren]

Please check the status of the appeal you have already made.
https://rustoria.co/support

[bold flame]

ive tried that as well but the website shows i dont have any

iit shows no open tickets or any previous ones

[smoky idol]

i have a friend with the same issue.

[long wren]

can you post full screenshot?

[bold flame]

for appealing it searches for a good while then just says no ban found

[long wren]

Didn't you appeal 6 years ago?

[bold flame]

i did

am i not able to again?

if that's the case that's fine i was just trying again

[long wren]

Was the appeal deniedm

[bold flame]

i don't remember fully but it might've been

i think it was

well actually since im not unbanned im gonna say yes

[long wren]

Yes, I think so too, considering it's been banned up until now.

[bold flame]

so im not able to appeal it again?

[ruby delta]

is the new hotfix for blue prints on toira?

[bold flame]

i was just trying to see if i could get unbanned but if i cant appeal or be unbanned thats fine just wanted to try

[long wren]

Yes

[long wren]

You do not need to resubmit your appeal.

[bold flame]

okay thats fine thank you for the help, have a nice day.

[queen depot]

can my appeal get reviewed pls

willing to do a pc check or anything

[long wren]

only banning admin can reply

we do not pc check

[queen depot]

okay. can you explain how bans get released if false then?

also it wont let me link my discord account with rustoria.co

[mossy dove]

One message removed from a suspended account.

[long wren]

what do you need help with

[mossy dove]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[long wren]

we dont take report in discord

please make a ticket
https://rustoria.co/support

[raw pewter]

nah, we do not do PC check

[proper bolt]

Hello, I forgot to cancel my VIP subscription, and they just charged me. Is there any way to get my money back?

[glacial fiber]

create a #payment-support ticket or issue a charge back with your bank

[hollow cosmos]

Yes create a payment support ticket. No do not charge back as it will get you banned. @proper bolt

[tepid oyster]

Hello banned for no reason and apiel was denied

Some moder can help?

[shadow basalt]

How can I get un muted I said bad word and won’t say again 😿

[long wren]

!appeal

[glass olive]

Hey, @shadow basalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

nah you dont need help

[shadow basalt]

W

[tepid oyster]

why xd

[long wren]

The reason is displayed when you try to connect to the server. @tepid oyster

[tepid oyster]

cheating

But no cheats

[long wren]

That's why you were banned

[tepid oyster]

i play like a hour and get banned, no kill

[icy patrol]

pls Ticket #ff021f

[long wren]

The your appeal was denied, so the ban is permanent.

dont need any help

please move #general now

[shadow basalt]

i sent my ticket #8cf3ea thank you for the help @long wren

how long do the tickets usually take to get reviewed

[viscid vine]

Tickets are reviewed as soon as possible, appeals can take 1 to 3 business days.

[shadow basalt]

thank you

[long wren]

How long mute did you got

[shadow basalt]

3 days

[long wren]

can you post steamid?

[shadow basalt]

yes

[gloomy sparrow]

Wait for a response on your appeal

[shadow basalt]

oky thank you

[rigid dirge]

How longs ticket responses? My VIP hasnt been working for over 12hrs. Kinda ass when you want to play..

[hearty surge]

Tickets are reviewed as soon as possible, appeals can take 1 to 3 business days.

[stark quiver]

Appeal #09ba7a I'm using a VPN, and my teammates are still on the server

[lyric basalt]

Can I get ticket ID ?

[lyric basalt]

This appeal is 10 months old

can you please send correct appeal ID ?

[stark quiver]

Appeal #49a071

[lyric basalt]

wait 15 minutes then try to join again

[stark quiver]

Thanks

[stark quiver]

Appeal #49a071 Why can't I access the server

[long wren]

!steamid

[glass olive]

Hey, @stark quiver

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stark quiver]

76561198334654030

[long wren]

please wait until the admin tags you.

[icy patrol]

Ticket #ff021f pls

[violet ruin]

please wait

[stark quiver]

Are you ready? I'm still waiting

[crude copper]

Ticket #24cdb7
ban this vermin r t4rd on sea main thanks

[cyan berry]

!appel

[proper bolt]

My subscription simply won't cancel. I couldn't cancel it, and money was debited due to some bugs on the website. I recorded a video

[long wren]

!cancel can you try again?

[glass olive]

Hey, @proper bolt

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[raw thorn]

i just got banned for playing with a cheater

i didnt even know he was cheating

we met him in the game my tm is arabic so he talked to them

ad then we got raided so they was helpoing us get our base back

ive never cheated in my life lmao

Banned: Playing with cheater

how long will i be banned for lmao

[dusty sorrel]

!appeal

[glass olive]

Hey, @raw thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw thorn]

hey thank you man

[keen quarry]

Look, my account is marked as "High Risk." Then I checked my friend's account, and it says, "Account blocked due to high risk." If I unblock my account, will my friend's account be unblocked?

[keen quarry]

It was because of me that his account on Rustoria was blocked when I went there.

?

[light summit]

!appeal

hello, my suggestion would be for the both of you to submit an appeal and an admin will advise you further

[glass olive]

Hey, @keen quarry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty sorrel]

np 🙂

[placid gorge]

why i got a blueprint basic from a jungle npc ? they change the drop ?

[hearty surge]

Yeah they made it easier to get

[placid gorge]

where we can get now ?

[misty scroll]

In the appeal where the message was sent

What's the appeal number?

I've unbanned you, you should be able to join again in ~15 minutes or so

[plush goblet]

why can i not do the fishing rod quest it says i cant help you right now

[proper bolt]

The “cancel my subscription” button isn't working for me

[lyric basalt]

Make sure you type I wish to cancel

[plush goblet]

bro does sombody know

[proper bolt]

thanks, bro, I made a mistake in the spelling, and I also created a refund request
my bank said that to speed things up, I should contact the service provider, that is to you

[odd siren]

Ticket #5ef5c9 pls ban rage cheat 50 hours

@misty scroll

any admin online full cheating Ticket #5ef5c9 50h acc

[misty scroll]

You submitted it 5 minutes ago

No need to ping me, it'll be looked into like every other ticket

[azure stream]

Hello could any of the admins tell me how long will my temporary ban last
Appeal #cf7a2b

[misty scroll]

You should be able to see when trying to join a server

[azure stream]

I will try

[shrewd sail]

Schaadt How can I find out the time of my ban?

[misty scroll]

Same thing, try to join a server and it'll tell you

[azure stream]

Thank you i found out

[shrewd sail]

th

[tardy shore]

Ticket #24896e Is it possible to finally ban a cheater in his team?? A man has been running around and using software for three days and nothing happens to him

[hearty surge]

Tickets are handled in the order they come in, please be patient while you wait for a response 🙂

[sinful lodge]

how i can make apeal?

[hearty surge]

!appeal

[glass olive]

Hey, @sinful lodge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sinful lodge]

!appeal

[glass olive]

Hey, @sinful lodge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obtuse sphinx]

I'm very sad rn! 😞
I need solace. 😓

[fallow veldt]

You need what?

[slate folio]

Hello good afternoon, I am a player who was banned a while ago, sorry for the inconvenience, but I don't know much about the game and I would like to know the exact reason for the ban so I can appeal against it.

[cosmic forge]

sea long aint letting me play it says connection attempt failed

ive been queued for an hour and then it kicks me out saying couldnt download level

[crimson flame]

We need an admin to check eu main, can't go outside of base because of a cheater.

[storm seal]

Does today count as a buisness day or will my appeal not be looked at until next week😢

or is there anyway i can pay to get it looked at?

[crimson flame]

Thank you admins!

[storm seal]

@misty scroll

[frail wedge]

An Admin pls look into this! https://rustoria.co/support/b21265

Urgent

[storm seal]

i dont think they are doing anything till next week i made my appeal early yesterday and they still havent looked at him but gl

[frail wedge]

it´s not an unbanrequest.

[obsidian spruce]

how do i report someone for cheating

is it just r7

f7

[fallow veldt]

!report

[glass olive]

Hey, @obsidian spruce

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[river tulip]

i have vip for 1 month and i have queue why- ? i open ticket but no any one answer

[fallow veldt]

Did you check if your vip ran out?

[river tulip]

@fallow veldt my vip is for 1 month and i buy it 2 day ago

[fallow veldt]

Did you create a payment ticket?

if yes you'll have to wait until you get a response

[mossy minnow]

can someone look ant my Appeal #16c23a

[scarlet grail]

!report

[glass olive]

Hey, @scarlet grail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[storm seal]

i dont think they are looking at appels today i made mine early yesterday and nobody has even looked at it bruh

[hexed nimbus]

<@&274980199668645888>

[long wren]

where where !!!

[hollow cosmos]

done

[noble vault]

ban cheater #ef8a03

[violet ruin]

hello

[violet ruin]

please wait!

[noble vault]

okey

[stuck violet]

are admins gonna bann jeffreys team ?? they straight took all my kits and researched them how are they not banned for association??

[fallow veldt]

!report

[glass olive]

Hey, @stuck violet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tulip quail]

yo can the admins do their work

[terse meteor]

#5b2fdd I was banned by mistake for playing with a cheater. There was no cheater on the team.

[noble vault]

well what?

[livid sundial]

report

[glass olive]

Hey, @livid sundial

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[livid sundial]

so

who clicked a link

[lyric basalt]

@tulip quail @grizzled oasis how can we help you ?

[grizzled oasis]

OLA

HELLO

[shadow condor]

can someone check my report ticket

[grizzled oasis]

@lyric basalt LET'S GO AND I'VE BEEN TRYING TO ENTER YOUR SERVICE FOR DAYS AND I CANNOT APPEAR CONNECT ATTEMPT FAILED AND ONLY IN BR LONG BR MAIN AND ON EU MONDAYS CAN I ENTER NORMALLY

I'VE ALREADY DONE SEVERAL THINGS TO TRY TO FIX IT BUT I DON'T THINK IT'S REALLY SOMETHING THAT DOESN'T WORK

PLEASE BE PATIENT AS I DON'T SPEAK ENGLISH VERY WELL AND I HOPE YOU CAN HELP ME

AS I SAID ABOVE I ALREADY RESTART THE INTERNET ON THE PC AND ON THE ROUTER I ALREADY MOVED THE GAME FILES AND NOTHING

[tardy shore]

Admins please help cheaters Team raid my base Ticket #bae38c PLEASE HELP

[hexed nimbus]

FYI your capslock seems to be broken

[hearty fulcrum]

Hello, for connection issues, please make a #network-support-old ticket, so our network support team can help you.

[grizzled oasis]

SORRY

[inner gyro]

Hey, just ran 2 monuments, used green and blue keycard, both had nothing, no crates, no bp fragments. Is that unlucky, broken, or something I do not understand?

[hearty fulcrum]

it's okay

[grizzled oasis]

I already created

[hearty fulcrum]

Okay, please wait for the network support staff to come help you. We have limited network support staff, so please be patient with us. Thank you

[grizzled oasis]

okay.

[hearty fulcrum]

Hmm, my guess would be that someone already ran the monuments with the cards before you. Then, when you went to loot the card rooms, it's possible the crates had not yet spawned @inner gyro

[inner gyro]

So even though the rooms required a scan to get in the loot was not respawned?

[hearty fulcrum]

Card room doors would close faster than the loot respawn timer, so I believe it's possible that the loot rooms were empty with the doors closed

Not 100% sure, but I don't think doors being closed is a guarantee that there's loot inside

Unless you are talking about Oil Rig red card room

[noble vault]

check out my ticket #ef8a03

[stuck violet]

been reporting for hours now and admin wont do ship

team full of cheaters and admins aint doing a thing

[urban peak]

i bought pvp for 80k gems on ur website what i can do now?

[tranquil tartan]

Guys, when I connect to a server, I get kicked right away for "Cheating." I can’t figure out what the problem is — I even reinstalled Windows. How can I fix this? (I’ve never used any cheat software.)

[noble vault]

please guys

[long wren]

!appeal

[glass olive]

Hey, @tranquil tartan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail wedge]

pls take care of this ticket -> https://rustoria.co/support/50348b

❤️

[violet ruin]

please wait :)

[marble geyser]

why i got banned?

[drifting herald]

Please appeal at https://rustoria.co/support/appeal

[misty salmon]

https://medal.tv/games/rust/clips/leIVCIxAxZtp1ks9V?invite=cr-MSx5dkssNDU0MDgwNTQ3&v=30

i hate this server

[light cliff]

Hey guys, few friends play on this server.. for some reason I can connect anywhere else but here the issue im getting is "Failed to parse favorite server endpoint: weekly.czr.gg" not sure what this means. I unintstalled and reinstalled.

[lyric basalt]

Are you connecting ot Rustoria ?

[light cliff]

im typing 'connect USLarge.Rustopia.gg:28015'

[lyric basalt]

We are Rustoria not Rustopia 🙂

[light cliff]

(why the heck did their site lead me here then to this discord)

🤔

[simple whale]

How long does it normally take for tickets to be responded to?

[lyric basalt]

Tickets are usually responded asap, depends on the ammount of admins around and ammount of tickets

[lyric basalt]

Thats a good question 😃

[pale vigil]

Hi, I just got my ban appealed. However, it still says I am banned for 7 days? It has been over 30 minutes since the ban was lifted.

[fickle mauve]

yo whatss going on with rustoria small?

[wary ice]

sorry for ping

[tawny pond]

hey i just appealed how long do i have to wait?

[drifting herald]

Appeal typically take 1-3 business days to revieve a resposne but can be shorter

[drifting herald]

Did you have a problem you wanted help with?

[tawny pond]

i was banned for playing with a random that was cheating but he never told us he was cheating

[pale vigil]

My ticket # is #42e5c5. I am still unable to get into the server

[drifting herald]

did they accept your appeal?

[pale vigil]

Yes about an hour and a half ago

[drifting herald]

!steamid

[glass olive]

Hey, @pale vigil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drifting herald]

you can post your steamid in here

[pale vigil]

76561198097170939

[lone nexus]

Hello Admins, my team have a Suspictius clip from a team in Rustoria Main. if its possible to check we apreciate it. Thx!

[long wren]

!ticket

[glass olive]

Hey, @lone nexus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lone nexus]

we will do it, Thanks!

btw, thats the ID`s From part of the team

[long wren]

we dont take report in discord

[drifting herald]

Please wait 20-30 minutes and try to connect again, while you wait please dont try connecting

[lone nexus]

ok, sorry

[tawny pond]

bro why did i get banned for playign with someone who i didnt know was hacking but there were indians that were hacking and everyone in chat was saying that thye were hacking but they dont get banned this is straight BS

[viscid vine]

Try to avoid random players 🙂

[tawny pond]

bro how else am i supposed to find teamates

do you want me to go up to random ppl irl and ask to me my rust teamate?

they gonna think im retarded if i ask them that

[atomic crypt]

yea he right when i asked someone to be my rust teamate at school they beat me up and now call me a fatass

[cinder zealot]

!appeal

[glass olive]

Hey, @tawny pond

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny pond]

i did but im not trying to wait 1-3 buissness days

my base is going to decay

[uneven glacier]

My teamate got muted for saying are base is selling stuff in chat and said it was for saying badwords on us main his id is 76561199533547822

[drifting herald]

Please tell him to appeal it at https://rustoria.co/support/appeal

[uneven glacier]

he said
AA5 shop selling 250 lowgrade for 1 basic blueprint
is that against the rules

[drifting herald]

Nope, how long did he get muted for?

[uneven glacier]

12 hours

[frail ice]

Can any admin help me? I've been banned by mistake.

[drifting herald]

Please appeal at https://rustoria.co/support/appeal

[frail ice]

ok

[lost roost]

just made a ticket on a bug report plz look into it

[brazen heron]

how do I report a cheater

[drifting herald]

You can report a player here https://rustoria.co/support/report

[raw saffron]

how long ticket take

[drifting herald]

Reports are handled in the order they come in, you should recieve a response soon please be patient while you wait for a response

[lost roost]

is there an admin i can talk to?

<@&874995535881326632> <@&274971100184576010>

like yall are not understanding what im talking ab with this base not decaying

[hollow cosmos]

When a TC is broken, it will take 24hrs of upkeep and put it into the base, stopping it from decaying

[lost roost]

it has been a full 48 hours and none of the prior build is decaying, only the stuff i have placed

yes but by a 48 hour mark the base should be gone

its only stone. not even metal

can we speak and i show you?

[raw saffron]

30 hours on the game and plays like a god but hes not cheating GET A GRIP

spend so much money and time to just get hacked on all the time

[lost roost]

hello <@&874995535881326632> <@&274971100184576010>

please someone fucking talk to me or show me where it is still in "upkeep"

litearlly 48 hours and this shit isnt decaying but the build up i placed a couple hours ago is already gone, like what?

[livid flint]

have hack in my area and no one anwer me

[buoyant otter]

is it allowed to inside?

[hollow cosmos]

It's not against the rules

[hollow cosmos]

?report

[glass olive]

Hey, @livid flint

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[simple whale]

A friends ticket is >24 hours on pending now, that's kinda rough

[long wren]

guys? please make a ticket and dont spamming @robust root @ancient path @merry valve @green oracle

https://rustoria.co/support

we dont take report in discord

[lyric basalt]

Then you probably mean ban appeal and thats something else. Standard response time for that is 1-3 business days but usully faster

[pure girder]

Hi!! im currently at a lan party and cant join rustoria US Main bcause we reached max amount of IPs, can a admin do an exception for this day?

Error is: "Too many connections from this IP"

[long wren]

can you post screenshot?

[pure girder]

Cant in this channel

can i DM? (Only screen)

[thorny dune]

Feel free to send me a DM and include your SteamID

[long wren]

sure

[pure girder]

Thx both of u

[iron yew]

Hi. I have my boat stuck under the docks of fishing village (as well as not being able to turn it off). Is there a way someone could help me? I can provide server and SteamID

[long wren]

Sorry we cant help you

admin does not interfere with gameplay at all

[swift creek]

any admin can please look at Appeal #6d8947 .. i am streaming rn and got banned

[long wren]

nah only banning admin can reply

[austere beacon]

ADMIN CAN YOU SEE ?

[long wren]

make a ticket

https://rustoria.co/support

[swift creek]

can u ask any banning admin for me please..

[long wren]

🙅‍♂️

[austere beacon]

look me Ticket #42f372 pls

look me Ticket #42f372 pls

[viscid vine]

Tickets are reviewed in the order are created

Thank you for your patience

[rigid slate]

Can anyone help me i have the error EAC: client integrity violation and i verifyied the files and resrat multiple times

[thorny dune]

Try to delete the EasyAntiCheat folder from your Rust installation and then verify files again

[rigid slate]

it worked thanks

[thorny dune]

Perfect glad to hear it, have a good wipe!

[rigid slate]

100 player queue becasue of the time out haha

[nova vector]

Appeal #841f13 ITS BEEN 2 DAYS

[violet ruin]

please wait

[final pagoda]

how to get help with cheaters?

[fallow veldt]

!report

[glass olive]

Hey, @final pagoda

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

appeals take 1-3 bussines days

weekends do not count

[nova vector]

Why do you guys not want to do it in the first 2 days tho, like WHY the third day

Alright dude

you dont get paid do you

[long wren]

admins have a lot to do

[final pagoda]

1-3 days damn

[nova vector]

exactly

[fallow veldt]

thats just the period of the time that you'll receive your answer

[nova vector]

Whats the chance of unban for high risk account

is it also a rule breaker to buy from eldorado or something

[fallow veldt]

wdym with chance?

[long wren]

50% approval or 50% denied

[nova vector]

What do they look at and decide to deny

[long wren]

We review appeals through evidence.

[drowsy maple]

@simple palm

[restive mirage]

Can any admin help me? My friend played with cheats and pointed to my account on another account, even though I didn't play with cheats.

[long wren]

what your banned reason

[restive mirage]

ban evasion

The point is that my friend was playing with cheats on his account, and when the admin asked him to show old accounts, my friend pointed to mine and I got banned

u can check me and my account

[long wren]

please submit an appeal https://rustoria.co/support

[severe glacier]

Hello, I want to appeal my ban on all Rustoria servers because I had a macro and an auto-clicker downloaded for another game, and I didn't even use the macro because I didn't need it in Rust.

[fallow veldt]

What is the reason of ban?

!appeal @severe glacier

[glass olive]

Hey, @severe glacier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[severe glacier]

Written for the reason of cheating

[restive mirage]

check my appeal

[fallow veldt]

appeal if you think your ban is incorrect

[severe glacier]

ok thank you

[hearty surge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[vale steeple]

wtf guys

why i get banned i am get unluckiest wipe in my life

and i get banned for cheating what the fuck clan playing with cheater who shoot full night 300+ m

and he not get banned but i am get for cheating

i dont have any tier3 gun in this wipe wtf

[hearty surge]

!appeal

[glass olive]

Hey, @vale steeple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quick pecan]

Hi, just asking is it normal that on X5 EU, when we buy a mini copter from the shop and launch it, we get a regular airdrop instead?

[thick crane]

Hey, Yesterday i fell for a scam attempt by someone who was "looking for players for their team",
I am worried that he has somehow installed some files on my pc that could get me vac banned.
Could someone help me figure out if this is possible or not. I have reformatted my pc, but when i run malwherebytes its comming up with rustclient.exe

[viscid vine]

Never click on links sent by random people 🙂

[viscid vine]

That's probably the virus he installed.

Please delete Rust, and run a malware bytes scan again

[thick crane]

I reformatted my pc with a clean install

[viscid vine]

if it's the same issue, find the file and delete it.

[viscid vine]

Also you can try to change some passwords

like your email one and the steam account one

[thick crane]

I dont think he has acsess to anything on my pc, He tried to lock me out of windows to demand skins in return

he did it with cmd commands on my pc. I think he deleted some file that windows needs to run. But im also worried he installed something that could give me a vac ban

if you know what im trying to say hehe

[viscid vine]

If you reinstalled a clean windows

you should be fine

if you formatted all the partitions

[thick crane]

i guess im just paranoid because of malwherebytes having issues with rustclient.exe

its not letting me download custom maps for UKN etc

not letting me open discord etc

[rugged cosmos]

Is there a max team limit in Rustoria EU Small vanilla?

Like members limit i mean

[toxic shard]

our vanillas servers don't have a hard limit, only an ui limit

[rugged cosmos]

Thanks

[dusty sorrel]

You can find that in #server-info for the ui

[upbeat talon]

check my support ticket Ticket #3f97a4

dumb cheater hinders development

[lone zephyr]

Any SEA admins on?

[errant cloak]

can i have my ban appeal looked at for us mondays my name is eclipsy im new and had a good wipe and would like to continue before i get raided

[dusty sorrel]

We check the tickets in the order they are received

please have patience and we will get to yours 🙂

[errant cloak]

Ok thanks

[glass olive]

Hey, @shrewd canyon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fringe totem]

A question yesterday I sent an appeal again because they banned me from the server without playing the game I waited 2 months to be able to send another appeal and yesterday I sent it and they still don't answer me

[sour cloud]

why cant i sumbit

[violet ruin]

wait for an answer

[mellow sandal]

4 hs with 1 mp5 burst is legit guys, no?

[fallow veldt]

Did you created a ticket before?

[spiral jolt]

Ticket #288dca

check this guy maybe dma

[tame walrus]

Why is there a limit on the official server Rust Resort EU Long?

[fallow veldt]

Do you mean player count?

or what do you mean with limit

[tame walrus]

да я хотел спросить почему лимит в 12 игроков

Yes, I wanted to ask why the limit is 12 players.

[viscid vine]

That's the Team UI so the teams can be balanced

If you want a bigger team UI you can Choose EU Main with 16 players

[tame walrus]

But on the official one, there should be no limit.

[toxic shard]

it's only an UI limit not a hard limit

[tame walrus]

how to add more players ..

[toxic shard]

you can't add them in the ui

but you can play with more players

[stark tinsel]

where i can write ban appeal?

[fallow veldt]

!appeal

[glass olive]

Hey, @stark tinsel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[urban peak]

im waiting in the support channel

[native fulcrum]

how report

[hearty surge]

!ticket

[glass olive]

Hey, @native fulcrum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fleet plank]

yo i was flying a mini and the server lagged do like get compensation for that🤣😭

[lavish patio]

Hello how to fix this?

[hexed nimbus]

!gamefiles try this

[glass olive]

Hey, @lavish patio

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[fallow veldt]

https://tenor.com/view/yes-yes-cat-gif-555799605331270828

[lavish patio]

Thank you!

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

RUSTORIA EU EAST LONG HELP SERVER

RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING

RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING

[obtuse rover]

/ticket add NN |//F10MESSI@BANDIT cheatТ

[glass olive]

Hey, @obtuse rover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin imp]

/ticket add NN |//F10MESSI@BANDIT cheatТ

[glass olive]

Hey, @thin imp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[icy basalt]

hello there's some cheaters in the long server ban them they ruin our wipe

<@&274971100184576010>

[hollow cosmos]

?report make a ticket here

[glass olive]

Hey, @icy basalt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[icy basalt]

i can't log in with steam

[hollow cosmos]

If you really can't login to the support site then you will just have to F7 report them

[sudden dagger]

Rustoria US Small has huge stutters lasting 15+ seconds, where the entire server just completely stops and kicks me almost every time. Everyone in the chat says lag. Anyone else?

[icy basalt]

we do but they didn't do anything the cheaters use the cheat very carefully like when we kill them and take alot of loot they use the cheat or when we want to go for recycle they just peak from the roof and kill us with afew bullets

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING

[sudden dagger]

Yes bro put in a ticket, damn.. they see you spamming all caps..

[sinful parrot]

is this even allowed on the srw? dude is spamming all drones in outpost not lettting anyone use them

[hollow cosmos]

It's allowed, maybe he just needs to buy a lot

[sinful parrot]

xD nope he is just trolling not letting others use it for the past few hrs

[indigo mauve]

someone look at my ticket, steam name is she was the one

[lean grail]

can an admin look at my ticket, steam name Temu dildo

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER FRIZ LAGING

[gilded stone]

<@&274971100184576010> can someone look at my network ticket, i cant submit a ban apeal on on your website because i cant login to my steam on websites, i was banned like 6 years ago for being toxic if one of you could help id be thankful

[violet ruin]

hello, please wait

[violet ruin]

hi, can you tell me if theres a lot of complaints in the ingame chat?

[violet ruin]

please wait

[violet ruin]

please wait :)

[gilded stone]

ok thank you

[raw stream]

RUSTORIA EU MAIN. HACKER 76561198780036088 mailsell779 , 3 hours account

[silver crescent]

Where do i make tickets i cant join the server

[drifting herald]

If you are banned please make an appeal here https://rustoria.co/support/appeal

[drifting herald]

You can report a player here https://rustoria.co/support/report

[gilded stone]

i cant make a apeal on that website because i cant login to my steam on websites

[silver crescent]

do yk how long it takes for a response

[viscid vine]

As soon as possible, tickets are reviewd in the order are created 🙂

[swift creek]

Admins i have a ticket since 12 hours with no response! And also its false ban Appeal #6d8947 check it please

[gusty radish]

Please restart the Rustoria EU East Long server

[broken lark]

Nick Name: 666
ID: 76561199233401507
Cheating !!!!!!!!!!

Server: Rustoria BR Main

[drifting herald]

To report this player use this https://rustoria.co/support/report

[swift creek]

Check dm sir please

[main aspen]

eu east long laggg players tp all time like serfind

[broken lark]

No support 140mb Video

[broken lark]

I have a video of him being hacked, but I can't upload it because the site doesn't support the size. My video is 140mb.

[dusty sorrel]

Can you make it shorter?

[zenith sparrow]

fucking cheater in sea long

76561199681401512

he buy account

please ban him

[dusty sorrel]

!report

[glass olive]

Hey, @zenith sparrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zenith sparrow]

60 hours for 2 week

[dusty sorrel]

don't call out cheaters here please

[old cobalt]

i need a admin rq

[silver crescent]

how do i check status of appeal

[main aspen]

helooo

eu east long laging

[ionic depot]

can join a server cause of chargebacks?

[hollow cosmos]

If your account is linked, then you will get a DM. Otherwise you will need to check the appeal status on the website.

[ionic depot]

where do i go for mine to appeal

[hollow cosmos]

?appeal

[glass olive]

Hey, @ionic depot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!ticket

[glass olive]

Hey, @molten quarry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ionic depot]

my first one didnt get answered so going on almost 2 weeks

but i made another

[toxic shard]

make a #payment-support ticket, your ban is related to shop issue not ingame stuff

(ignore the no appeal warning, your case is specific)

[crystal lance]

!ticket

[glass olive]

Hey, @crystal lance

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[subtle flint]

any admins?

any admins in here for rustoria.co us mondays

[cinder zealot]

Have you made a ticket

[strange spade]

i have a blantant cheater to report but they arent coming up on the player list on your website

do i make a general ticket with name anhd id?

Ticket #3eb6ad

[long wren]

steamid and server name

send it

via ticket

[cinder zealot]

Ah

This guy is already banned

[strange spade]

he just got banend ty

yeah he just got abnned

[swift creek]

hey man can u help me with the ticket please?

Appeal #6d8947

[torpid hatch]

По разбану на сервере куда писать?

[drifting herald]

!appealru

[glass olive]

Привет, @torpid hatch

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[torpid hatch]

спасибо

[balmy pendant]

bruh

i never play this game before and i got ban for no reason, funny

[long wren]

When you try to connect to the server, a reason is displayed.

[balmy pendant]

playing with cheater, im at solo server

i play for like 10 minutes, i take a gun and i die for a bow guy and quit

[mighty schooner]

report

[glass olive]

Hey, @mighty schooner

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[balmy pendant]

the other day I tried to play again and I got banned

[mighty schooner]

pls can someone look my ticket this guys hard cheating

[long wren]

Yes, this is why you are banned

[balmy pendant]

FOR WHAT

I didn't play with anyone

If the admins would at least look at the logs, they would see that I didn't invite anyone to my team, or even if I played with anyone

but no, they decided to keep the ban for no reason at all

[long wren]

He has already reviewed the logs

and appeal denied

[balmy pendant]

how you know about this ?

[long wren]

Oops sorry

[long wren]

#support message

[golden trout]

do the admins provide proof of you playing with cheater because if I invited a bunch of randoms to play with and one of them was cheating how is that my fault?

or like you willingly knowing they are cheating

[balmy pendant]

my friend, i was literally born on the beach, found a gun in a box, got into combat with a guy with a bow, he killed me and left the game

[hollow cosmos]

"Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted."

[austere quest]

We do not share evidence related to bans. You are responsible for who you play with.

[balmy pendant]

is my first server

i never play this game before

literally

[hollow cosmos]

i was responding to someone else

[balmy pendant]

ah sorry

[royal onyx]

could any admin help me look at my appeal? Appeal #210c22

[hollow cosmos]

Hello, the admin in charge of your ban will review your appeal and respond when they make a decision. Appeals may take 1 to 3 business days to be processed. Thank you for your patience.

@hearty fulcrum

[royal onyx]

thanks! in the appeal, it shows another server instead of the one i was playing on. is it due to my vpn?

[fast ruin]

So I bought the game and then I met a friendly guy that also says he's new and we teamed up and I got banned because apparently he was cheating

I'm new how am I suppose to know that

[golden trout]

when you say benefiting from the presence of cheaters by association that means I would have receieved something in exchange but if I have nothing then im confused as to what the benefit was? Unless the 2nd statement is seperate from the playing with cheaters part

[cinder zealot]

This is just an example, but say you roam with them, they kill someone and you loot the body. Technically you've benefited off playing with a cheater.
We get it sometimes may be an honest mistake, but you'll need to appeal and the outcome will be determined by the banning admin.

[golden trout]

alright thanks

[fast ruin]

Could any admin look at my appeal please thank you

[cinder zealot]

ID?

[fast ruin]

How do I show it?

sorry

[cinder zealot]

It's the Appeal ID on the Appeal

should be something like #abc123

[fast ruin]

Appeal #2eb44b

[charred smelt]

Could any admin take a look at my appeal? Something is wrong!

Appeal #c82b49

[cinder zealot]

Pls be patient whilst someone handles your appeal

[fast ruin]

Thank you very much

[uneven glacier]

I got banned for playing with a cheater but I didnt know he was cheating my friend gots the recording of everything he went up to our base and asked for a revo and ammo in return of some oil loot and we did it because we had nothing to loose as it was a revo and we invited him to team because so we dont shoot each other and we only gave him guest code to 2 doors to depo since he said his base got offlined

[viscid vine]

!appeal

[glass olive]

Hey, @uneven glacier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven glacier]

ok thx but given all of this with out proof will i still get unbanned or is it still banable even know we had nothing to due with him?

[cinder zealot]

That's up to the banning admin. Please note it may take 1-3 Business days for a response

[uneven glacier]

Alr will I be banned from all rustoria or just that one server?

[viscid vine]

[uneven glacier]

when i make the appeal is there a chat box that i can do because my teamate hasnt sent me the clip yet?

[cinder zealot]

You can add notes to the appeal

[uneven glacier]

alr thank you

[tender sapphire]

Hi can any mod check Appeal #5152fd

[left kettle]

stfu

laber keine kacke junge

[strange spade]

Ticket #57e139

[median crown]

the standard response time for an appeal is 1-3 business days but can be more or less based on the situation

[long wren]

nah

[thin haven]

Anyone know why I got chat ban on rustoria us long?

[viscid vine]

!appeal

[glass olive]

Hey, @thin haven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin haven]

Thanks

[steel glacier]

I have been banned for "high risk account" and my appeal was denied, I have been playing on rustafied with the same account and i have no problem, admin please help

[cinder zealot]

!appeal

[glass olive]

Hey, @steel glacier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shadow basalt]

hello admins i barely got off from being muted and all i said was a certain player lives in n16

and got banned for saying that

[steel glacier]

i cannot make another appeal as it has been denied

doesnt let me make a ticket either

[cinder zealot]

Then your ban remains for the specified time/permanently, sorry.

[steel glacier]

i dont understand though i have not had a problem with rustafied

[cinder zealot]

They're a different organisation and have different banning rules, sorry bans are final

[steep kraken]

Good Morning, Any update on the advanced blueprints spawning in hackable crates and airdrops yet?

[hollow cosmos]

?report - create a report rather than calling them out in discord please

[glass olive]

Hey, @brave seal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow cosmos]

advanced fragments are guaranteed in locked crates and cannot spawn in airdrops

[steep kraken]

So far havent found any in hackables.

On the eu 5x

[hollow cosmos]

ah ok, i dont play the modded servers so im not aware of the lootpools on there.

if they are not spawning at all i can let the team know as they should

[steep kraken]

Thank u

[brave seal]

@hollow cosmos Where can I be notified if the cheater has been banned or not?

[hollow cosmos]

on your ticket on the support website

[brave seal]

ok

[hollow cosmos]

seems @thorny dune already let them know for you #support message 🙂

[shadow basalt]

whats team limit for us long

[hollow cosmos]

#server-info for that information

[royal onyx]

Hi, can anyone help me with my appeal? It got approved but I'm still banned. Raised a ticket as well on discord but got no follow up reply. How can I avoid this?