support

[coarse steppe]

There seems to be some issues with Rustoria US Long atm, people are unable to interact or do anything , can move around freely, but nothing happens.

[coarse steppe]

Any update on when it will be back up ? Still getting Disconnection when trying to connect, after all of us got timed out after about 10 min of no reaction ingame. 🙂

[bitter totem]

how to report?

[fallow veldt]

!report

[glass olive]

Hey, @bitter totem

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[icy charm]

yo quick question is there anyway i can get more info about those playtime Rewards like which server is available and what i can get for each reward?

[gleaming jay]

hello i need help i just recently bought the vip

where can i claIM IT

[hollow cosmos]

you dont need to claim it

its linked to the account that you login with on the donation site

[drowsy wing]

what did i earn for every kit buys with points

[daring stump]

i need a admin on rustoria main cheater fucking us over

[median crown]

!report

[glass olive]

Hey, @daring stump

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[daring stump]

we all reported him multiple times

[median crown]

one is enough! tickets are handled in the order they are received so an admin will take a look as soon as they are able to

[daring stump]

alr ty

[orchid wedge]

!report

[glass olive]

Hey, @orchid wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tawny valley]

!Report

[glass olive]

Hey, @tawny valley

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass geyser]

!report

[glass olive]

Hey, @glass geyser

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shadow spoke]

Rustoria US Small been having a lot of lag issues since wipe

[upbeat lily]

hola

[coarse steppe]

US Vanilla Long is timing out again. 🙁

[uncut meadow]

Confirmed

Battlemetrics finally shows it offline maybe rebooting

[iron acorn]

any admins to talk about a ticket?

[tawny valley]

L mods

so you can say the n word and get away from it

ok bet

[round spade]

helo

admin

why don't you come to on eu Long and see for yourself how they destroy a server

the whole group has new ones steam

[lime dune]

My appeal has not been managed and processed

helo admin

[rigid cloud]

helo admin

[median crown]

the standard response time for an appeal is 1-3 business days but can be more or less based on the situation

[median crown]

incorrect

[tawny valley]

well you guys just said that to me

reported a guy saying to n word and it got denied and i have proof

so if we can say it in voice then why cant we say it in text

[median crown]

Unfortunately we do not moderate voice chat but you can turn off voice chat in settings

[tawny valley]

ok im going to walk up to every person and say the n word to then ok thats what your trying to say?

[median crown]

I'm not saying it's okay. I'm saying we do not moderate voice chat

[tawny valley]

then dont put up we dont tolerate racism then

all im saying is do better.

theres no point in even saying y'all dont like racism

[rigid cloud]

Appeal #d695bf

[tawny valley]

just clicked on one

am i done

[hexed nimbus]

Voice cant be monitored like chat ( logs ) and clips can be manipulated that’s why the can’t do it. It could be the person behind the guy or next to you + can not be heard by entire server and chat can

[celest birch]

FACADA CHEATING

[long wren]

[hexed nimbus]

!report

[glass olive]

Hey, @celest birch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[celest birch]

(FACADA )SEU TEAM COM CHEATING ( SRHADDAD)

[long wren]

WE DONT take reports in discord

as mike said, make a ticket

[shy sigil]

Hello, I need help. I've never played with cheats, but I recently went to a computer club and saw an error when I entered the server (Cheating). What should I do?

[agile hinge]

<@&874995535881326632> <@&274971100184576010> hello, can u help please, im recordin a video and there are bunch of cheaters playin on your server and nobody bannin them

i already made a ticket

[median crown]

tickets are reviewed in the order they are received. an admin will take a look as soon as they are able to

[median crown]

!appeal

[glass olive]

Hey, @shy sigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[agile hinge]

okay im waiting, i hope it will take 10-15 minutes, cuz they already playing whole night as i can see 2 of thems

[long wren]

and

no tag admin

[azure rover]

!report

[glass olive]

Hey, @azure rover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[agile hinge]

@crazy what and

its impossible to play, im paying money

[long wren]

vip doesn't have any other benefits besides que skip.

[agile hinge]

ye but is it ok to you that cheaters are playing whole night fuckin all server and nobody gives a shit

i dont want to wait until my ticket will be seen

i want to play, not to lose 10000 guns and shit to them. they have 5 hours and vac bans

why there is no admin that can help

[long wren]

there are many players who have created tickets.

[arctic parcel]

@long wren why is this our problem?

[long wren]

which issue?

[arctic parcel]

there are many players who have created tickets.

the issue is not with the too many, the issue is with not enough admins

[median crown]

feel free to apply in #staff-applications

[long wren]

He can't be a admin 😅

[agile hinge]

fuck u

they still chasin me with fuckin cheats

fuckin trash community

[long wren]

could you please send me the proof?

[agile hinge]

i have so many of them

you need to watch how they play

[long wren]

send please with pm

[visual sleet]

is there any staff online?

Two bodies just disappeared in my core

sleepers

[long wren]

your friend body?

[visual sleet]

Yeah like they were sleeping on the floor, and now its just gone lol

no boom or anything like that, they're legit just gone

no body bags or anything, just dissapeared

[long wren]

I think you'll have to wait for your friend to connect to the server or for the server to restart.

[visual sleet]

when does it restart? This is just so confusing I've got 6k hours and this has never happened before.

[long wren]

Server daily restarts can be found here @visual sleet

#server-info

[ancient dune]

thats been a thing that happens for a while, but im pretty sure they announced it got fixed this wipe lmao. funny to see its still around

[magic viper]

how do I create a complaint about a player?

[stuck sierra]

cheater eu main 76561199054400978

[glass olive]

Hey, @stuck sierra

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

!report

[glass olive]

Hey, @magic viper

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glacial fiber]

i just got banned for playing with a cheater, i made an appeal and i didnt know they were cheating. is the ban permenant? is it temp?

[misty scroll]

You can see the length of the ban when trying to connect to a server

[glacial fiber]

I tried, but it just says "Playing with cheater"

[misty scroll]

Your ban expires at <t:1759486380:F>

[glacial fiber]

Thank you for checking, appreciate it

[misty scroll]

Yeah no worries

[hardy crown]

нее нихуя

не читы же это сеня сосал жоск

[plucky scarab]

eu main server

prolly cheater

[drifting herald]

If you think this player is cheating please make a report at https://rustoria.co/support/report

And please dont call out cheaters here, just put it in the report

[plucky scarab]

he is surely cheating

[drifting herald]

Okay make sure to make the report if you have not, you will receive an answer soon

[high whale]

Whoever just did the big ban wave on sea main, theres people still inside opening/closing doors

[long wren]

!ticket

[glass olive]

Hey, @high whale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[high whale]

Ticket #852399

[long wren]

Thank you for creating a ticket. please wait patiently.

[high whale]

ah well 2 of them logged in and just sealed everything in the base after 16+ people got banned too late now anyway just let em play at this point lmao

[wind ridge]

how can i make ticket to report a cheater

since the site dosent work?

[ocean thistle]

What do you mean the website does not work? What error are you receiving

[wind ridge]

this

purely grey screen

[ocean thistle]

What browser are you using?

[wind ridge]

opera

[misty scroll]

Try disabling your adblocker and see if that helps

Because the site should be working just fine

[wind ridge]

no

i try a diffrent browser

[knotty agate]

hello im geting mesages from a Person claiming to be a Visualskin designer her name is sophia its a scam right?

[misty scroll]

Yes, that's a scam

[knotty agate]

Thy

[wind ridge]

guys arent bases fast decay after a cheater gets banned?

[long wren]

🙅‍♂️

[wind ridge]

=((

[rigid slate]

SOMEINE LOOT AT MY TICKET #405F1D

[vital flume]

my friend got banned for no reason w rustoira?

[agile saddle]

Guys, do you know if there’s any way to talk directly with the Rustoria admin?

[sturdy terrace]

You can make a ticket on our website. Probably the best way

[agile saddle]

Got it, thanks!

[agile saddle]

Excuse me, could you please explain once again how to properly create a ticket, describe the issue in detail, and ask a few questions? I have already created a ticket, as you can see in the photo, but I have some additional questions, and my previous ticket was closed.

As I understand, the ticket can only be created here, but there’s a 500-character limit, which honestly isn’t much… If there’s another way, I would be glad to hear about it.

[misty scroll]

If your appeal was denied you are unable to submit another one

[agile saddle]

Wow. That’s really sad

[misty scroll]

You're free to play on your main account

[agile saddle]

My main account is banned by EAC XD

[agile saddle]

I actually had a question about this for the administrator.

[misty scroll]

That's unfortunate, not something I can help with sadly

[agile saddle]

Yeah, I understand. Well, thanks for the response.

[olive zealot]

Hello, do you have any report ticket somewhere? I cant see it.

[misty scroll]

https://rustoria.co/support/report

[olive zealot]

Thank you.

[dusty island]

when i check my ping on uk servers where rustoria servers are located i get 30 35 max ping and when i join any other serv im maxing out on 40 but on rustoria main im avg 100

[misty scroll]

Submit a #network-support-old ticket please

[dusty island]

already did just that the staff is not looking

eu1520

[misty scroll]

Perfect, you just need to wait for a reply then

[olive zealot]

I never seen on server this big to get response on ticket in 30 mins. WOW!

[misty scroll]

Your ticket was being looked into within a few minutes of you submitting it 😄

[dusty island]

bro its mid wipe and im on 100 ping i cant play

i have been waiting since 2 pm

[olive zealot]

Yeah, perfect job and thanks for support!

[mortal forge]

я готов пройти проверку у меня нету читов пажалуста разблокируйте у меня нету читов ник RE 6 19

я готов пройти проверку у меня нету читов пажалуста разблокируйте у меня нету читов ник RE 6 19\

[drifting herald]

!appealru

[glass olive]

Привет, @mortal forge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[sudden blade]

where are report tickets

[misty scroll]

Here: https://rustoria.co/support/report

[sudden blade]

thanks

[tawdry moon]

where do i make a ticket

[sudden blade]

there

[humble osprey]

how do i appeal ban

[drifting herald]

You can do so using this site here - https://rustoria.co/support/appeal

[quartz python]

wth i'm banned

how can this even happen i barely played on rustoria servers

[drifting herald]

Please make an appeal at https://rustoria.co/support/appeal

[quartz python]

@drifting herald yeah i just did thanks, this is hilarious haha

[jagged iris]

hello how to open a ticket to report a player cheater?

[hollow cosmos]

!REPORT

[glass olive]

Hey, @jagged iris

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jagged iris]

thnxs i opened ticket, could an admin please check it?

[obsidian birch]

Hello, is there any update on my case? My appeal was approved two weeks ago, but I haven’t received any response. It feels like the case was archived and no one is reviewing it or providing a solution. On your website, I was already accepted and informed that the issue was due to an error on your side. So why hasn’t it been resolved yet?

[drifting herald]

oh hey, i did forward your situation to admins the other day

i will make them aware again

[obsidian birch]

Well, thank you very much. I guess I’ll just have to keep waiting.

[misty kiln]

Hello, I am on US Mondays, and I disconnected in fishing village for 4 hrs, it said I was killed for disconnecting for too long, but theres been a guy sleeping here for 3 irl days.. Now all my inv is gone... why? I need a better answer.

[round bough]

I just got blocked on your server, please help me deal with this

[plucky scarab]

3 hs to all of my 3 teammates in less than 5 seconds

could someone check for this guy?

aint legit for sure

[sturdy terrace]

Please make a report on our website (https://rustoria.co/support) instead of calling them out here.

[wintry kite]

where can i report cheaters

[drifting herald]

Here at https://rustoria.co/support/report

[wintry kite]

its bugged

inf loading

like i cant select palyers to report

there is someone in my server with 36 mins on game no steam profile setup

he jumps on roofs

[plucky scarab]

same

site is bugged

[wintry kite]

i clicked on dont know name yet

finaly the bitch got banned

please fix site makes it easier

[ocean thistle]

What issue are you having? What browser are you using?

[timber crater]

Google chrome

I have it too

[manic snow]

any admin online i want to create ticket

[ocean thistle]

Let me forward it to the devs, can you DM me a screenshot?

[manic snow]

but the website seems error

[wintry kite]

chrome

[timber crater]

For the ticket I just submitted regarding cheating zerg, I have more info, just the character restriction on the ticket stopped me typing

[ocean thistle]

Browser?

[manic snow]

chrome

[ocean thistle]

It's like a chat, you can send another message

@manic snow @timber crater @wintry kite will forward. thank you.

[timber crater]

Oh cool

[wintry kite]

ok ty

[manic snow]

anyway i can create ticket?

[wintry kite]

just select idk the name of the palyer

then type the id in the description

[manic snow]

thank you

[wind ridge]

guys

another fatherless figure in my game

and site dosent work this time i promise

i just got on and this guy ruin everything

is there a chance i can leave his steam id here and you can check him from here, blatantly cheating again

in game?

[hollow cosmos]

!report

bot is broken

one sec

[wind ridge]

site works but when i want to choose a player it give me infinite loading , like no players are loading

[hollow cosmos]

the site is down i believe

[wind ridge]

and if the cheater is banned is there any chance i can get his location? 🥰

[hollow cosmos]

no we dont give that out

[wind ridge]

that sucks i keep loosin my shit to these animals

cant even call them humans

can you tag me when site back on, thanks

[misty kiln]

I appreciate you guys answering me. -_-

[wind ridge]

prob the guy has nothing

only explination i can give

[misty kiln]

no he has stuff on him. crossbow and beanie for sure

[wind ridge]

or he joined and went back to sleep

[misty kiln]

for 3 days? and not moving? doesn't check out.

[wind ridge]

well

join, disconnect, repeat

dosent even have to move, just wait for admin to tell you i guess

[hollow cosmos]

could just be a bug

either way there is nothing we can do about it unfortunately.

wouldnt recommend logging out in safezones if you plan on being offline for longer than like 10 minutes

[thorny pecan]

Hello, is it normal that when I try to go to the Rustoria Tickets website, I get a 404 error? I tried deleting cookies, but it didn't change anything.
Can you tell me more?

[median socket]

я готов пройти проверку у меня нету читов пажалуста разблокируйте у меня нету читов ник kamikazz. меня почему то банет античитом по причиние читинг как захожу на сервер

[sturdy terrace]

Our website is currently having problems, should hopefully be fixed asap!

[wind ridge]

ban this dude 76561199220330280...

[faint bronze]

is there a place to report/ ticket in discord?

[loud pivot]

hello,m being banned for cheating, I don't have any cheats, I'm ready to check that I'm clean, please help,thanks

[median socket]

hello I'm banned by anti-cheat because I' ve never used any cheats. I'm ready to pass the test. Can you help me please?

[long wren]

we dont take report in discord
please make a ticket
https://rustoria.co/support

[long wren]

please submit an appeal
https://rustoria.co/support

[long wren]

easy anti cheat?

[loud pivot]

404 page not found

[faint bronze]

website isnt working for me @long wren just says 404

[thorny pecan]

We can just wait for the moment ?

[long wren]

Oops

[tawdry nest]

the hourly points reward on 10x is bugged af. getting points every 5 minutes

[median socket]

I don't know what it says, just cheating

[loud pivot]

the same situation

[wicked basalt]

can i please speak to a staff member right now

[runic raven]

shameless cheater infested servers but yall will promote tf out of gambling sites tho

[hollow cosmos]

if you dont need support keep to #general

[wicked basalt]

yo doomx

[long wren]

what do you need help

[wicked basalt]

im pretty sure a moderator cant help but at least i can explain the situation to you ok so i tryed to join rustoria - us low pop and got falsely ban i have never been ban ever on any server !!!!!

and i play some big servers so thats why i was asking like how do i appeal this false ban ?

[long wren]

what your banned reason?

You can submit an appeal on the website, but the website is currently down due to an error.

[wicked basalt]

could you supply me a link please

[long wren]

what your banned msg

[wind ridge]

guys

[wicked basalt]

ok it says cheating but i have never cheated once on my account so i dont no how i even got banned just by simply trying to rejoin the server man!

[wind ridge]

site back on?

[long wren]

https://rustoria.co/support

[long wren]

nah

[wicked basalt]

like no offense man i have never cheated once on my account at all but i did get falsely banned for nothing so i want to appeal it because it is wrong to ban someone for cheating when i have never cheated on my account at all man!

[long wren]

There is no point in appealing here.

[wicked basalt]

i no

i gotta make a ticket right\

through the support

[long wren]

no you need appeal

[wicked basalt]

i am but the site is down right now man

[long wren]

dev is trying to resolve this.

[wicked basalt]

sorry for the rant and rage man but u gotta understand being falsely banned for no reason is wrong like for real i just simply tryed to join the server and it loaded but kicked me for no reason at all i had this account for years so why and the heck would i cheat on a account that i play on 24/7

like come on man for real please tag me when the site is back up

[long wren]

You won't be banned for no reason

[tawdry nest]

@long wren can you push this to devs or admin

[wicked basalt]

well i never cheated man i can tell you riight now out of all the games i ever played i have never cheated once on rust at all the got dam cheating part is for pussies

[long wren]

Yep

[wind ridge]

yo crazy

did people ever suggest to get compensation for reporting a cheater?

like to get the cheater loot?

[hollow cosmos]

it doesnt happen as the admins cant interfere with gameplay

its like a rule for official servers

[wind ridge]

broo

fuck face punch at this point, they cant think

i loose my shit to a cheater, and no way to get it back

imma talk to them for u=)

[hollow cosmos]

yeah it sucks a lot but at the end of the day they are just items

[wind ridge]

imma straighten this up

[hollow cosmos]

can always get them back

[wind ridge]

ye man but those items mean time and that time is wasted by a guy that decides to act funny

fuck em anyways not like they gonna end up somewhere in life

[wicked basalt]

dude to me i hate all cheaters every little fucking cheater that is cheating in rust needs to go out and get a fucking life bro for real no offense mods but i have never cheated you guys are gonna believe what u want but i just simply tryed to log in to the server and got instant kicked on loading screen which is bull shit because i am not a got dam cheater then u all got cheaters on actual rust cheating but will not do nothing about them cheating at all!

[wind ridge]

bro

you got banned by anti cheat? or by admin?

OH BOTS BACK ONLINE

[hollow cosmos]

!force

or not

[wind ridge]

no no

[hollow cosmos]

😢

[wind ridge]

i can see the pop of the servers top right

it s workin now, i dont know what bot u talkin bout

[wicked basalt]

idk how the fuck i got banned for no reason man all i did was got stuck on got dam loading screen and was banned for cheating and i have never cheated on rust in my 700+ hours of gameplay like wtf

like for real

[wind ridge]

what banned you, admin or anti cheat, if u got banned by anti cheat should say banned by anti cheat, if u got banend from admin should say banned for cheating

am i right admins? correct me if im wrong cause i got no clue

[long wren]

feel free to chat here guys #general @wind ridge @wicked basalt

[wicked basalt]

no it does not say anything about admin or anti cheat all it says is cheating is the reason thats it nothing else so explain to me how the fuck i get stuck on loading screen and just get banned please!

[long wren]

We do not share reasons or evidence

[wicked basalt]

just telling you now the reason was for cheating

it says it i ll even fucking screen shot it for you

sorry man this shit got me pissed because i was falsely banned and just got told to go to the support website to appeal but the site is all of a suddden down like for real

[wind ridge]

you gettin frammed bro 😂

[wicked basalt]

for real bruh

like i just joined the dam server and instant banned the reason for the banned was cheating lol u wish i was cheating bro i hate all fucking cheaters if your a cheater go get a fucking life outside of gaming

[hollow cosmos]

we understand your frustration

you just have to wait for the site to be fixed and appeal

[wicked basalt]

well dude it was a false postive like for real i have never cheated a day in my fucking life on rust pc at all at this point ill go play console rust for this dum shit!

[sturdy terrace]

Site should be up and running!

[long wren]

https://rustoria.co/support
@wicked basalt @wind ridge

please make appeal and ticket
^^

[misty scroll]

Should be fixed, try again in ~15 minutes

Your ban, that is

[wicked basalt]

@misty scroll i went to the site and it says ban not found for me to appeal it ?

[misty scroll]

I fixed it for you, there is no ban

[wicked basalt]

thank you man

i have never cheated at all man and i do apologize to your moderators

[livid imp]

Nah the false bans are getting insane ngl I been banned 3 times already for no reason

[wicked basalt]

well ill come back to server once all the issues are fixed and to be honest if your a cheater yes i agree with everyone else you should be perm banned from server but as for false bans no if you were falsely banned how about telling facepunch to fix there shit!

[livid imp]

I dead ass got banned for stream sniping but I dead ass wasn’t but I can’t even explain myself

[long wren]

move #general

[wicked basalt]

yes sir

[stark vault]

i need an admin to investigate a team on SEA main for me, 99% sure using wall hacks

[valid cedar]

!report

[glass olive]

Hey, @stark vault

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stark vault]

thanks akame, i created ticket so just needing an admin to view them in game

[sudden blade]

yo im getting failed to upload video when trying to submit clip

[stark vault]

is there like a discord server for sea long and which clans are playing?

[sudden blade]

rustoria has quickest admins frfr

[stark vault]

how long do tickets uysually take to get reviewed?

[valid cedar]

ticket are reviewed in order of submission, usually doesn't take a lot but it could take 1 to 3 days.

[sudden blade]

i think it depends on whats its for

[stark vault]

ok

[sudden blade]

i would assume unban appeals take the longest with everything else getting taken in order

and mabey things with keywords like rage hacker flying and shit get awnsered insta

[subtle willow]

how do i verify for rtg

[soft temple]

@long wren I created a ban ticket on your server, the ban was lifted on September 20th, but I still can't log in to the server because of the ban due to cheating.

[median crown]

?steamid

[glass olive]

Hey, @soft temple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

Damm

[crude copper]

Ticket #d9c2ab
for the love of god do something about this cheater on sea main toria before i blast my brains out

6 hours on battlemetrics across all servers BTW . nice

how does this make it onto the server

[crude copper]

ticket instantly closed. nice

[soft temple]

https://steamcommunity.com/id/PUPAyoutube/
SRY

[misty scroll]

What?

[crude copper]

what do u mean what

[misty scroll]

This player has hundreds of hours, not 6

[crude copper]

brother

[misty scroll]

If you're going to make a claim about their hours, which are mostly irrelevant, then at least give a somewhat accurate number

[crude copper]

ok sorry the teammate has 22 hours

i dont understand why teams arent investigated. u open the ticket for 5 seconds and then instantly close it, they didnt even get a chance to leave the base before the ticket was closed .

the 2 associated teammates each have less than 50 hours each

[misty scroll]

Which ticket here was instantly closed?

[crude copper]

they have logged off now cos i called them out so now they wont get banned. they will come back later, cheat again, then repeat it always happens on both fied and toria

im telling u this group is cheating its not me speculating

[crude copper]

both of themj

[misty scroll]

If an admin immediately starting to look into it after you report, then take around 20 minutes to come to a conclusion and respond is instantly, then sure, it was closed instantly

[crude copper]

i reported 2 of the 4 teammates

[misty scroll]

The other one being open for around 40 minutes before being responded to

[crude copper]

it was closed as soon as they went offline, "make another ticket when player is online"

look at my ticket history and all of the responses, its always the same

[misty scroll]

One person yes, the other no

[harsh scroll]

rustoria eu long rust+enabled ?

[misty scroll]

It should be, is it not working?

[harsh scroll]

no, disabled

[misty scroll]

Okay, I have let our developers know about it, thanks!

[crude copper]

i just died to another cheater as i was typing to u

11 day old steam account love that server is fkn fried

[harsh scroll]

thx

[misty scroll]

Make a report about it please

[crude copper]

Ticket #5f4dd1

r u speccing rn

i can get him to go blatant

[sudden blade]

prolly dont drop his ign in public channel lol

if hes in here hes not gonna use

[crude copper]

are u seeing what im doing to them right now

LOL HAHAHhA

hahahaaha thank u

can u get his teammate too by chance

[eager sleet]

help i got banned for having a high risk accouint what does that mean

[crude copper]

hahahaha get slammed

[eager sleet]

what

[crude copper]

i was the one on ur roof

[eager sleet]

oh no way

[crude copper]

play on ur main . why u on alt

[hollow cosmos]

use #general please

[crude copper]

ur main is literally linked to ur discord

[eager sleet]

its not

[hollow cosmos]

!appeal

[glass olive]

Hey, @eager sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eager sleet]

why cant i polay on alt, and what is a high risk accouint?

[hollow cosmos]

It means your account is deemed too high risk to play on Rustoria. If you feel this is not true then you must submit an appeal.

[crude copper]

luke tallywhacker

[eager sleet]

yeah but what does "high risk" mean? Do i seem like a cheater?

[crude copper]

ur on a 11 day old account u stupid cunt

[eager sleet]

settle pettle

your gvetting reallyu worked up

[hollow cosmos]

move to #general

[eager sleet]

yeah mazer

move to general buddy

[hollow cosmos]

that goes for you as well

[eager sleet]

🙁

[hollow cosmos]

keep the bickering out of support

[eager sleet]

roger that

How long do ban appeal responses take?

[hollow cosmos]

1-3 business days

but most most the time sooner

[eager sleet]

okie dokie

[crude copper]

onto the next acc bud

[dusty island]

can an admin do his work around here

[nocturne pivot]

<@&274971100184576010> can yall help us our scrappy is bugged at outpsot and kills us everytime we get in even if we dont move it or anything and our kits are under it

[hollow cosmos]

you will have to find some way to move it yourself as admins cannot interfere with gameplay

[eager sleet]

y r u such a noob

[waxen grail]

Hello administrator, our team was completely banned on Monday, and the first player to be banned was not a member of our team. Can you help us?

[fallow veldt]

!banappeal

[glass olive]

Hey, @waxen grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen grail]

OK

[eager sleet]

Why am i able to be banned for having a high risk account, what exactly did i do wrong

[long wren]

please submit an appeal

[eager sleet]

i did

but im asking question

like what did i do to get that type of ban

from what it looks like some guiy has bitched to admins for an hour about how my accouint only has 60 hours, and got me banned

[wide igloo]

! banappeal

[waxen grail]

Hello administrator, it shows me playing with cheaters, why isn't the ban time displayed? The previous two days showed 6 days.

[crude copper]

Ticket #82f6bf
@misty scroll please

[waxen grail]

@glass olive

[valid cedar]

usually when you get banned for playing with a cheater the duration of the ban is 7 days, the fact that the timer is not anymore showing up should not be that big of a deal. hope this help 🙂

[waxen grail]

That's OK. Thank you very much!

Hello manager, where can I buy permanent membership for EU Medium and EU Mondasy servers?

[hollow cosmos]

there are no permanent vips

theres only 30 days and wipe pass (5 days) available

[waxen grail]

okey

[dire sun]

if youve been banned multiple times for playing with a cheater you should be perm banned

[hollow cosmos]

no need for this at all

[dire sun]

ight "jack" xZD

[hollow cosmos]

if you dont need support dont put that in here

[dire sun]

everyone be safe "Jack" is moderating the chat

[hollow cosmos]

move to #general

[waxen grail]

@dire sun If you don't have money and can only eat feces, I can provide facilities for you to buy food to eat.

[hollow cosmos]

#general

[waxen grail]

Why can this person attack others on this channel?

[amber vector]

is rust+ enabled on rustoria eu main?

[hollow cosmos]

rust+ is enabled on all rustoria servers

[amber vector]

For me it says its disabled and i cant pair it

[hollow cosmos]

ah ok i see its been an issue on a couple servers

#support message

[amber vector]

Alr ty

[arctic parcel]

hello Rustoria, how can I link all EU servers that are on your discord to my discord? I can do only on 2/3 others there is no option to "add the app" 🙁

[solid lichen]

I wasn't unbanned

I can't log into the server

[hollow cosmos]

you cant connect?

[hollow cosmos]

?steamid

[glass olive]

Hey, @solid lichen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solid lichen]

I can't

[solid lichen]

76561199646271370

76561199646271370

[granite pasture]

How long should I wait for a response to my ticket? It's been two days and still no response.

[hollow cosmos]

i have forwarded your issue, an admin should correct it as soon as one is available

[hollow cosmos]

ticket or appeal?

[granite pasture]

Ticket

[solid lichen]

appeal

appeal

[hollow cosmos]

you dont need to keep posting this now. as i said, your issue has been forwarded.

[hollow cosmos]

do you have the ticket id

[solid lichen]

OK

[granite pasture]

eu-5586

[hollow cosmos]

it should look like this

for example

[granite pasture]

I created it through a server bot on Discord, and I don't see the ID there.

[hollow cosmos]

what kind of ticket? you mean a payment support or network support ticket?

[ocean thistle]

Resolved, give it 15 minutes before connecting again

[granite pasture]

Payment support

[hollow cosmos]

ah ok

there are only a few people that can deal with those tickets so they can take some time

[hazy cape]

i want to get vpn permission

my isp is mistakely flagged a vpn

i am not using vpn but still getting ban

[ocean thistle]

We allow VPNs on our servers. Are you sure you're connecting to Rustoria? :)

[hazy cape]

yea i get ban for vpn

wait

[ocean thistle]

It's likely you're connecting to a server that is not Rustoria

[hazy cape]

Oh wait my bad

Sorry

[ionic spire]

I received a temporary suspension because I played with a friend without knowing they were using cheats. Could you please let me know how I can check the duration of this temporary suspension?

[long wren]

서버 접속을 시도하면 금지 기간이 보통 표시되어있는데요 만약에 없으면 항소를 제출하여 답변을 기달려야합니다

[dusty island]

would love for someone to answer my ticket are the admins here just for show or what

[long wren]

network ticket?

[agile saddle]

Hello, I was banned for "high risk". I want to explain my situation in detail and clarify some points. I do have a past EAC ban and a few accounts with warnings. My history: we played long on Rustoria (clan PNI), then moved to Facepunch servers, where my team was unfairly banned for "playing with a cheater," even though we never had a cheater in the team. After many ignored appeals, I bought new accounts, but some still got banned (EAC/VAC).

Recently, even completely new accounts are being flagged as "high risk," which makes it very hard to play. I would like to understand exactly what triggers this ban: is it only linked to past bans on my system, or are there other factors? Will the risk decrease over time if I keep a clean account? Is there a way to appeal or whitelist accounts to avoid automatic high risk flags?

I really love Rust and want to play fairly with friends, but right now I’m unsure how to avoid these bans. Any guidance or clarification would be greatly appreciated.

PS: I already submitted a ticket on the website, but it was closed with the response shown in the screenshot below. I hope for your help here.

[median crown]

if your appeal was denied i believe that is the final answer

[dusty island]

yes network ticket

[raw pewter]

there are time on the ban when you try to join, if you can't see your time, you are perm banned

[raw pewter]

not just for show, but also sing, rap, dance, if you give them a chance

[dusty island]

hahaha can tell

[raw pewter]

but yeah , admin team don't deal with network ticket, we got IT team for that , so good luck with it 😄

[dusty island]

yea so ill get no help ig

[raw pewter]

not from me 😄

Cheater related ticket, i pretty much cleared them already, good luck on your network ticket

[winter rampart]

/rpoert

report

[glass olive]

Hey, @winter rampart

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric harness]

#9f07dd
Look at my ticket, please

[covert lotus]

Hello, I'm being kicked off the server because of cheating

[violet ruin]

!appeal

[glass olive]

Hey, @covert lotus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ionic summit]

#d6bfed admin pls help

miss ban

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[covert lotus]

I log in to the server as soon as the last download ends, and I'm redirected to the main menu with the message "cheating."

[rain raven]

!Appeal

[glass olive]

Hey, @rain raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow veldt]

Please create a banappeal

[rain raven]

!banappeal

[glass olive]

Hey, @rain raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[covert lotus]

I have 1500 hours and I'm not a cheater, but for some reason I can't log in to the server. Maybe I used to play on this server with a cheater, but I honestly don't know.

[median crown]

you can submit an appeal on the support website --> https://rustoria.co/support/appeal

[median crown]

please submit an appeal https://rustoria.co/support/appeal

[rain raven]

for some reason I can't unlink my old Steam account and link a new one. How can I re-link my account?

[median crown]

you can make an unlink request at https://rustoria.co/link

[stray monolith]

!BANAPPEAL

[glass olive]

Hey, @stray monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine hamlet]

Buenas, pagué hace más de un mes el vip de 30 días y no quiero renovarlo, nunca pedí que se renueve. No me deja cancelarlo desde la página.

[median crown]

por favor crea un ticket en #payment-support

[gentle orbit]

can i appeal a report for a guy cheating on rustoria right now

[valid cedar]

!report

[glass olive]

Hey, @gentle orbit

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ashen vector]

!help

[light summit]

hello. what do you need help with?

[prime lantern]

!help

[ashen vector]

me and 4 others were banned for playing with cheating

we have no clue who was cheating

[light summit]

!appeal - please submit an appeal and wait for an admin to respond 🙂

[glass olive]

Hey, @ashen vector

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime lantern]

!appeal

[glass olive]

Hey, @prime lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy lantern]

report

[glass olive]

Hey, @gloomy lantern

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[little dove]

bro is there any admins i could talk to please bru

@gloomy sparrow

@echo venture

@balmy cypress

[misty scroll]

What's up bru

[gloomy lantern]

hgurry get on rustoria us main and ban the cheater

[misty scroll]

Hurry up and make a ticket then

https://rustoria.co/support/report

[gloomy lantern]

that takes to long bro

[misty scroll]

💀

[gloomy lantern]

huryr and ban them

ill send u clip ?

[misty scroll]

Ah yes, I just know exactly who you are talking about

[little dove]

@misty scroll bro

[gloomy lantern]

alr ima send clip

[past crane]

thats why rustoria staff are the greatest

[gloomy lantern]

fr

[misty scroll]

No, make a ticket

[little dove]

please look at my ticket

[misty scroll]

If you made a ticket it's already being looked at

[little dove]

me and my boy got banned for playing with cheater when i have no clue who is cheating bc me and him both been solo in different bases

i js dont understand why we getting banned when neither of us are cheating

and the kid in our team we havent roamed with or he has no codes or anything

[misty scroll]

Well if you made an appeal you'll have those questions answered

[little dove]

i did

[misty scroll]

Then wait

[little dove]

wait bro im prob getting raided rn

[gloomy lantern]

bro i forgot my acc login

how do i amek a ticket w out loging into steam

[misty scroll]

Well if you want a fair review of the appeal then you need to wait for it

[little dove]

bro please review it dawg ts is dumb i have been grinding all morning for ts to end up like this like bro

[misty scroll]

Unless you want me to just blindly deny it because you want it answered immediately?

Your ban is no more important than any other ban

You want a fair process? You need to have patience then

[real walrus]

Hello i have a question, on average how long do the appeals take?

[frosty hearth]

me and friend both first time association ban, we both appeal at same time. he got accepted I got denied. what could be reason for this??

[past crane]

take a deep breath buddy

[misty scroll]

You have to reset your login details then

[misty scroll]

We advertise 1-3 days for appeals, however many are answered much faster

[misty scroll]

That sounds odd, what is your appeal ID?

[frosty hearth]

4bcd06

[gloomy lantern]

@misty scroll u see my ticket?

The file you're trying to upload is too large. Please try again.????

what type of bullshit is that bro

pls tell me and ill send u 1btc

[misty scroll]

I'll forward it to the admin who handled your situation 👍

[frosty hearth]

thanks, ETA on a response and how will I receive a respone?

[ashen vector]

!help how long do devs usally take to reveiw the appeal

[misty scroll]

I can't give you an exact ETA unfortunately, however it shouldn't be too long

[ashen vector]

okay thank you

[gloomy lantern]

1 decade

[frosty hearth]

no worries, will I receive a response through DM's or here?

[misty scroll]

We advertise 1-3 days for appeals, however many are answered much faster

[misty scroll]

If things change you'll see it on your appeal

[frosty hearth]

perfect

[ashen vector]

we appealed for banned for playing with cheater will the dev tell us who the cheater was?

[gloomy lantern]

Ticket #071f6d @misty scroll BAN

ANY MOMENT NOW LOL

[little dove]

chama

[gloomy lantern]

scaadt u so cute

[little dove]

was u in my team or wha who

[misty scroll]

Make sure to ask about that in your appeal, that way you're sure to get the answer

[ashen vector]

who r u in game

[little dove]

ak47.exe

[ashen vector]

no

[little dove]

bru i got banned for same shi

on main

[gloomy lantern]

im sad @misty scroll cheater take 2 ak : (

im just a babeh

[little dove]

how much money to get my ticket viewed rn

[gloomy lantern]

50$

ETH ONLY

[little dove]

not trying to rush you or anything but like

[past crane]

how much to have a staff member on retainer for force

[gloomy lantern]

@misty scroll can u look at my ticekt bro

hes draining all my guns from cheating

dam bro if u cant beat them join them

im bouta download something sus

[gloomy lantern]

@misty scroll hello?

[ashen vector]

bro rushing isnt gonna make your ticket get looked at faster 😂

just dont play with cheaters

[gloomy lantern]

nobody plauyed with cheaters moron

idk who let u speak

[ashen vector]

dont get banned lil bro

😭

[shadow spoke]

Rustoria US Small has been lagging all day after restart.

[gloomy lantern]

@misty scroll have they been banned?

[past crane]

just checked yeah they got banned

[shadow spoke]

Do I need to put a ticket in for the lag?

It's server side.

[gloomy lantern]

alr good bitch

[strange harbor]

!report

[glass olive]

Hey, @strange harbor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

Hi, this could be only your issue, are you using a wireless connection such as Wi-Fi or a hotspot?

[violet ruin]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

Yes, if server side.

[cyan cloud]

My friend's account was hacked when we were still playing on a different server. The hacker played on it for about 5 minutes and then left. This happened a month ago, and my friend tried to appeal for a ban in the game, but his appeal was denied. Although we provided all the evidence of the hack, he created a new account that was banned by the Rustoria administrators for ban evading. What are the chances that if he files an appeal with evidence of hacking, you'll accept it?

Can any of the administrations help with this issue?

[bright goblet]

<@&874995535881326632>

[long wren]

sup

[long wren]

If the appeal is dinied, that is the final decision.

[cyan cloud]

how many days is the appeal being considered?

@long wren

[long wren]

If denied, the ban will remain

[surreal jacinth]

So my friends and I started playing rust again after over a year hiatus and two days in he gets banned for “cheating”. We’ve been in probably 3 fights and he’s only ever killed one other player to my knowledge… so I’m wondering how to appeal his ban and if there’s any record of what he even did outside of kill a naked and farm rocks and barrels

[drifting herald]

Please tell your friend to appeal at this site - https://rustoria.co/support/appeal

and anyone else that has been given a ban ^

[glossy shore]

made a ticket 2 hours ago still no responnse

[valid cedar]

ticket could also take 1 to 3 days. hope this help 🙂

[glossy shore]

aint no wa but thanks

[viral falcon]

completed some twitch drop events but havnt received them yet, been over a day for one of them, anyone know how i can fix

[violet ruin]

When you connect your accounts you should see this at the bottom right

[viral falcon]

thank you

[rose bronze]

Can i get an admin on my ticket #883079. would be actually really cool 🙂

[glossy shore]

can take 3 days have fuun

[rose bronze]

nah dude toria got my back bruh

[near halo]

necesito un soporte

[peak mauve]

Necesito un soporte

[velvet abyss]

bro please look at #general

[real walrus]

how can i check how long a ban is?

[tranquil owl]

!report

[glass olive]

Hey, @tranquil owl

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[kindred jacinth]

how long ban appeal take for response?

[frosty latch]

Hi, i waited 7 days to my ban for playng with cheater ran out. now i tried logging in and it says ban evasion banned, my husband and me got banned for being in a group with a guy that aparrently was cheating. it says i need to file a ticket from main account i dont understand this is my only account with over 8k hours. and my husband has one as well. his account is working now he was able to login to rustoria today. any help please?

[long wren]

appeals take 1-3 bussines days

[long wren]

can you submit an appeal?
https://rustoria.co/support

[frosty latch]

it says i can only from main account witch there is none

my husband appealed his ban for playng with cheater and has waited 7 days like i have. but for me it says ban evasion.

meaby because we play from the same household ?

[F.B] Paulinha
• 09/22/25 at 7:41 AM •
Initial Message
Hi, i allmost did not play at all in rustoria. i recently joined this group and the guy banned i did not even play with him nor wit most of the players. i only meet 1 of the players. i was added to the group but i did not play with them nether had access to their bases. it can be checked i was mostly afk because i was having pc problems.

i was added to the group so i wouldt get killed by them all the time in the desert.

Rustoria Admin
• 09/22/25 at 8:17 AM •
Admin
Please Appeal your ban with your main account, Evading ban isn't going to work.

why did admin say i was trying todo ban evasion when that is totally wrong? we are 2 different persons on different accounts, we do play from same household but each has their own account.

[frosty latch]

any idea what i should do next ? really want to play this next wipe with my husband and friends

[long wren]

post your husband's account in the appeal

[frosty latch]

but i am unable to fille apeal it says i have allready ?

[long wren]

post to your husband and any accounts you know

[frosty latch]

we only have 2 accounts mine and his. and from my account i cannot file any more appeals. also from his account we cannot.

[long wren]

You can add a msg to an appeal you have already submitted.

[frosty latch]

he has allready passed 7 days so he is actually playng now.

Rustoria Admin
• 09/22/25 at 8:17 AM •
Admin
Please Appeal your ban with your main account, Evading ban isn't going to work.
Your appeal has been denied. You are no longer able to add to the appeal.

it says you are no longer able to add appeal

[frosty latch]

i found it. there i was one more to be made for the ban evasion ow strange.

i get banned for playng with cheter. and on top ill need to wait another 7 days for this ticket ban evasion /

[long wren]

can you post husband acc and your acc

[frosty latch]

where do i get the acc number again ?

[long wren]

!steamid

[glass olive]

Hey, @frosty latch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frosty latch]

my accout: 76561198284325232
My Hubands: 76561198110737607

he is playng right now on rustoria.

[long wren]

who

[frosty latch]

my husband

[austere quest]

Hey @frosty latch, I’ll pass this information along to the banning admin.

[frosty latch]

okay, ill do so..

[frosty latch]

thank you for the help @long wren and @austere quest

[austere quest]

!appeales @zealous pier

[glass olive]

Oye, @zealous pier

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[vestal egret]

<@&274971100184576010> hey

Appeal #4a857c

5th time this happens, using mobile phone internet. made an appeal in the internet. Eu Main server.

[long wren]

only banning admin can reply to appeal

and please don't tag admins with your issue

[vestal egret]

yeap my bad sry

and thanks to who ever checked it 🙂

[eager sleet]

could an admin please look at Appeal #ebc94a

[hearty surge]

Appeals can take 1-3 business days to recieve a response, please be patient 🙏

[vestal robin]

Hello Rustoria Admins,
I kindly ask you to review my gameplay history again. I have always tried to be a fair and clean player. I understand that the reason for this current ban is “ban evasion,” which might be connected to my previous ban.
I would like to clarify my situation: I was not cheating. The issue started when I upgraded my PC using some second-hand hardware, and it seems that the items I purchased may have had a history of bans or cheating flags attached to them. This caused my old account to be banned by the game. Since my old account was already banned and I could not appeal properly, I created a new account because I truly enjoy Rust and wanted to continue playing with my friends as a normal player.
I sincerely apologize if this looked like ban evasion. I assure you that I have never used cheats or hacks. I only wanted to continue playing the game I love and enjoy with my friends.
Please kindly re-check my case and investigate my gameplay. I respectfully request a chance to return to Rustoria and play fairly with others once again.
Thank you very much for your time and understanding.

[hearty surge]

Please create an appeal on the Rustoria website, so an admin can review your case 🙂

[stark vault]

s there a seperate server or somewhere to see what clans are playing sea long wipe?

[hearty surge]

There might be though we don't have such wipelist.

[stone pier]

how i got ban cheating . I only played on this server one time 1 house

[hollow cosmos]

!appeal

[glass olive]

Hey, @stone pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stone pier]

auto ban or not. There were no details for me to read as to why I was banned.

[hollow cosmos]

ban details are not given out

[crude copper]

Ticket #699186
urgent please. @hollow cosmos

[hollow cosmos]

im not an admin, i dont deal with tickets

[winter jungle]

Hello, I have never played on your servers and I got banned. It would be to get unbanned from your servers please, my ID is 76561199508920409
<@&274971100184576010>

[crude copper]

account has 14 hours on battlemetrics, full rage

[hollow cosmos]

!appeal

[glass olive]

Hey, @winter jungle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote crag]

76561199242779203 cheating in Rustoria,co Main

[fallow veldt]

!report

[glass olive]

Hey, @remote crag

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[soft temple]

@fallow veldt I created a ban ticket on your server, the ban was lifted on September 20th, but I still can't log in to the server because of the ban due to cheating.
https://steamcommunity.com/id/PUPAyoutube/

[hollow cosmos]

i will forward this issue

you should get a ping in here when it is corrected

[unreal mural]

I was banned for using cheats on a game I don't even have on my computer 🙂 I don't know when I got banned because I only played on растории once, and I don't remember when. https://steamcommunity.com/profiles/76561199557315908/ please unban

[hollow cosmos]

!appeal

[glass olive]

Hey, @unreal mural

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow cosmos]

fixed, wait 10 minutes and you should be able to connect

[little dove]

toria fucking severs suck dick

[hollow cosmos]

keep it out of support

[little dove]

yall banned me for playing with a cheater that never had any access to my base or anything like that i never even roamed with him and yall still deny me and my friend to get unbanned like i have 10k hrs in the damn game what in the fuck do i look like plaing with a bum ass cheater fuck you dog shit ass admins

never playing these dog shit ass severs again

waste of time

[tall stream]

I was banned for playing with a cheater on August 21, 2025. The ban lasted 7 days.
The ban hasn't been lifted yet. When will it end?
Appeal #9134d7

[long wren]

chill

[little dove]

nah fuck you

[long wren]

we have strict rules

[little dove]

dog shit sever i had a crazy ass snowball going

[long wren]

yep

[soft temple]

ty

[wraith spear]

admins, wtf with your server

[hollow cosmos]

whats wrong

[wraith spear]

wtf is this

[long wren]

rust bug

[wraith spear]

fucking how to get out of the house

[hollow cosmos]

you should f7 report that as a bug to facepunch

[wraith spear]

The response will be received only in a month

lol

[hollow cosmos]

as for trying to find a workaround, maybe try placing a deployable or something on that square

[tall stream]

@hollow cosmos I was banned for playing with a cheater on August 21, 2025. The ban lasted 7 days.
The ban hasn't been lifted yet. When will it end?
Appeal #9134d7

[hollow cosmos]

?steamid

[glass olive]

Hey, @tall stream

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wraith spear]

yo, my door won't open now...💀

i m cooked

[tall stream]

@hollow cosmos Steam ID: 76561198156751052

[hollow cosmos]

I have let the admins know about your issue

[little dove]

guess what buddy fuck you an YOUR STUPID ASS SEVER RULES I CAN TYPE NOW DUMB FUCK I HATE THIS DOG SHIT SEVER GOT 10K HRS AND GETTING BANNED FOR PLAYING WITH CHEATER WHEN BRO NEVER HAD ANY TYPE OF RELATION TO ME LIKE I HAVE NEVER EVEN BEEN WITHIN 5 METERS FROM THE KID YET I STILL GET BANNED

[hollow cosmos]

teaming with a cheater whether you know they are cheating OR NOT is an offence

you need to take a break and calm down

[little dove]

NO FUCK YOU BITCH HAD A CRAZY SNOWBALL

IM SURE YOUR ASS AND WOULDNT UNDERSTAND

[tall stream]

@hollow cosmos thanks

[little dove]

WHAT GRINDING IS

[hollow cosmos]

enough. go to #general if you want to complain leave it out of support

[little dove]

nah fuck you

fuck toria severs too

moose where it atttt

everyone go moose mainnnnn get ts jumpin

[long wren]

[wraith spear]

@toxic shard go ahead and fix it, What am I paying taxes for?

I want hard snowballs

[hollow cosmos]

admins cant do anything about that

[wraith spear]

bro, but I'm trapped

all good

[violet ruin]

Admins do not interfere with gameplay

[wraith spear]

I fixed it

[violet ruin]

😍

[plush goblet]

how do i report cheaters

[hollow cosmos]

The ban is correct and will remain. You will need to wait for an admin response to your appeal.

[hollow cosmos]

!report

[glass olive]

Hey, @plush goblet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tall stream]

@hollow cosmos The admin already answered me. He said a 7-day ban, but a month has already passed.

[cyan cloud]

How many days is the appeal considered?

[misty scroll]

I've fixed it for you now, you should be able to join in ~15 minutes or so

[tall stream]

@misty scroll thanks bro

[misty scroll]

No worries, let me know if it doesn't work

[misty scroll]

We advertise 1-3 days, however many are responded to much faster

[lethal axle]

I've already played for 400 hours in 3 weeks, and I haven't been banned by anti-cheat. Is my account risky?

[arctic parcel]

Hello Admins - Appeal #155761

[whole trail]

where do i make appeal

[fallow veldt]

!appeal

[glass olive]

Hey, @whole trail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[whole trail]

thanks

[west cloak]

Hello, when I log in to Euro, it says I'm banned for cheating, but I've never used cheats in my life and I've never been banned on this account. What should I do?

[violet ruin]

!appeal

[glass olive]

Hey, @west cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet ruin]

An admin will get to you as soon as possible

[rapid gorge]

Why do I log in to the server and it says Cheating? How do I appeal? 76561199029134551

[long wren]

!appeal

[glass olive]

Hey, @rapid gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[faint compass]

how long on average does it take for someone to get back to my player report

[fallow veldt]

No Idea, reports are handled asap, so it shouldnt take long

[celest wyvern]

The admin wrote to me that I will file an appeal when 180 days have passed since the Vac block in other games, but I can’t submit any more appeals. What should I do?

[sand nimbus]

where is ban apeal site?

[viscid vine]

!appeal

[glass olive]

Hey, @sand nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid rampart]

is rustoria main down right now

[long wren]

you have rust gamebanned?

[viscid vine]

doesn't seems to be

[viscid vine]

EU or US ?

[celest wyvern]

On rik4233 yes

[long wren]

post your steamid

[sand nimbus]

how can i appeal if i cant log in with my steam account?

[viscid vine]

You can, what error do you have ?

[celest wyvern]

https://steamcommunity.com/profiles/76561199161334766/

[misty scroll]

What's your new account?

[sand nimbus]

i cant because the account was hacked years ago and iam just logged in on my pc but the password is wrong

[misty scroll]

You need to get it recovered then

[celest wyvern]

https://steamcommunity.com/profiles/76561199825611339/

[sand nimbus]

can i just like make it here?

[viscid vine]

Just like Schaadt said above, if you don't know your email password either you can open a ticket at steam support, they will help you out.

[viscid vine]

You need to appeal as everybody else.

[sand nimbus]

nope already tried everything

[celest wyvern]

I looked at the appeal I submitted and it says I can submit another appeal tomorrow.

[ebon halo]

Good afternoon,
I was banned for cheating and playing with a cheater. Could you please explain this action?
I have over 12,000 hours of playtime, and after two years, I logged into the game with a new account, and this happened. I would appreciate clarification on why this ban occurred.
Thank you in advance.

[viscid vine]

!appeal

[glass olive]

Hey, @ebon halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand nimbus]

okay then just tell me why i got banned my id is 76561199794513221

[proper quartz]

lmfao

[viscid vine]

The reason should appear when you try to connect.

[sand nimbus]

cheating but i didnt cheat?

i just killed a guy with hv revi

[proper quartz]

rustoria peak

[misty scroll]

"years ago" yet your Steam account isn't even a year old...

[ebon halo]

You are welcome to conduct any checks or investigations regarding my account. I assure you, as a responsible and honest player, that we were banned without any valid reason. I am confident that I have not used any cheats, and I would appreciate your help in resolving this issue.

[misty scroll]

Server and location? 👀

[celest wyvern]

Will I need to file an appeal or will it be removed automatically?

[misty scroll]

Looking into it right now, give me a minute

[sand nimbus]

just was a saying

[proper quartz]

where to make ticket

[livid elm]

Good afternoon, I and my teammates have been banned for cheating, but we are playing without cheats. I ask you to take action and check for cheats

[misty scroll]

https://rustoria.co/support/report

[misty scroll]

💀

I mean good try honestly

[proper quartz]

lol

[sand nimbus]

??? bro w admin

[misty scroll]

would have worked if I didn't have eyes

anyways, you are not getting unbanned either way

[sand nimbus]

why?

if it was a false ban?

[misty scroll]

it wasn't

[sand nimbus]

how r u sure?

[proper quartz]

https://tenor.com/view/russia-communism-communist-cat-cat-meme-gif-10775144373132399903

[misty scroll]

because you sent your SteamID and I had a look?

[proper quartz]

just did ticket

[sand nimbus]

alr really what happend i just killed ppl?

[misty scroll]

You should know what you did 😄

[sand nimbus]

been good...?

[proper quartz]

"been"

rip

[sand nimbus]

yeah cuz now iam banned

[proper quartz]

being

[sand nimbus]

or what happend?

[misty scroll]

You were caught cheating and subsequently banned

[sand nimbus]

how bro if i didnt even cheat??

[misty scroll]

Oh come on now, stop wasting your time

[proper quartz]

fax now admin come p22 b4 they remove sign

[sand nimbus]

false ban masters

[misty scroll]

I'm on my way!

[misty scroll]

You know it

[celest wyvern]

so what about me?

[misty scroll]

The admin handling your appeal will reach out to you

[sand nimbus]

did some1 spectate me or what?

[thorny dune]

I've sent you a DM a few minutes ago

[misty scroll]

We don't give out information regarding bans

[sand nimbus]

when does the ban expire?

[proper quartz]

bro is def cheating

[misty scroll]

Your ban is permanent.

[proper quartz]

@misty scroll they changed the sign lmao

but i got screenshots

[misty scroll]

I may or may not have had something to do with that 🥸

[sand nimbus]

alr thats crazy w server

[proper quartz]

lol

racism isnt bannable?

[misty scroll]

Generally not, however it always depends on the severity

[sand nimbus]

w admins

[proper quartz]

benno stfu cheater

[sand nimbus]

i didnt get eac banned just server banned

fucking false ban masters

[proper quartz]

y

r u just that good

[misty scroll]

Move to #general, your ban is permanent, arguing about it in here will not change anything

[sweet atlas]

My account suddenly got a van. I was playing a game in a PC game room and suddenly it became a van. Can you solve it

[lean topaz]

make a ticket

[hollow cosmos]

!appealkr

[glass olive]

안녕하세요 @sweet atlas

서버정지나 채팅정지를 당하셨다면 이링크를 통해 항소해주세요 https://rustoria.co/support/appeal

당신의 디스코드가 https://rustoria.co/link 에정상적으로등록이되어있다면 디스코드채팅봇에게 답변을받게됩니다.
만약에 디스코드 연동이되어있지않으시다면 위링크에들어가 연동을 해주십시오.

이의 제기를 제출하면 관리자가 가능한 한 빨리 검토할 것입니다.

참고: 표준 응답 시간은 1-3일이지만 상황에 따라 다소 다를 수 있습니다.

[lean topaz]

Also please mods look at mine

[gilded cedar]

My friend has a problem. After re-logging into the server, a problem with a High Risk account appeared. My friend didn't have any soft or macros. Can this be fixed somehow, or is this the extent of the ban?

[misty scroll]

They can submit an appeal here: https://rustoria.co/support/appeal

[sweet atlas]

Please solve it right now

[misty scroll]

It will be handled within 1-3 days 👍

[sweet atlas]

Please solve it right now

[misty scroll]

As I said, it will be handled within 1-3 days

[sweet atlas]

Please solve it right now

[misty scroll]

No

You're no more important than anyone else appealing their ban

[sweet atlas]

I didn't do anything, but I got a van, so just wait? I bought it with my own money?

I have to wait for a good reason

[misty scroll]

The good reason is that you wish for a fair review process of your situation, thus you must wait for this to happen. Rushing things and demanding to have it solved "right now" is not going to lead to a fair review.

[sweet atlas]

Then tell me why I got in the van

[misty scroll]

You have to go through the appeal process like everyone else, please be patient 👍

[sweet atlas]

Highisk account, just tell me what this is

[gilded cedar]

High risk account its mute or a type of ban?

[autumn sky]

type of ban

but we dont know that;s mean

after 1-3days our server has no people maybe..

wasting time

[hearty surge]

We don't go into details about exactly what we consider a high risk account, however once you've submitted an appeal it'll be looked into within 1-3 days, please be patient.

[autumn sky]

im just complaining unfairness

just let us know "high risk account" mean

[zenith ether]

Block the cheater on EU Main. I sent a ticket against him. Please check.

[violet ruin]

Hi, an admin will get to you as soon as possible.

[hearty surge]

The definition of this can be found on Google if needed, we do not share what we consider a high risk account however.

[sweet atlas]

야이 시발놈들아 니네가 말해줘야지 인터넷에서 찾으라는게 말이냐 ?

니네도 구글에서 번역해서 뭔말했는지 알아봐라

[crude copper]

12,000 farmed hours omegalul

[sweet atlas]

나현질도 했어 씹새끼들아

[austere quest]

알았지? 도움이 필요했어?

[glossy shore]

appeal denied havent even gave a fuckng reason

[austere quest]

I see you were already helped. If you need additional help please feel free to ask! 🙂

[sweet atlas]

It didn't help. What do you need help with? Release the van

[austere quest]

#support message

[hearty surge]

Denial means your ban was found to be correct, we do not deny appeals for no reason.

[lean topaz]

wait can someone check if my ban is permanant or temporary

please cause i think its perm

but i didnt cheat and I was banned for playing with a cheater that i didnt know was cheating

[lyric basalt]

Send your steamID so I can check

[gilded cedar]

Thanks everyone, my friend got unbanned

[real walrus]

I have a question are there any admins?

[drifting herald]

Hey, what do you need to ask?

[real walrus]

I was playing a solo wipe on toria main around 3-4hrs into the wipe a random solo comes up to my door and asks to be friendly as he is my neigbhour, i am cool with it as we live close by and are both neighbours, about 2hrs later i get banned for association cheating. I never knew he was cheating, never spoke to him neither in voice chat nor game chat nor any other form of communication. He also didnt help me at all in the game, we were both just avoiding each other. There were also no sighns of him cheating as he was constanlty diying when i looked at UI. Once again i had no idea who this guy was or if he was cheating or not. Is there anyway to appeal my ban or is this still association ban?

[forest pendant]

I got banned for no reason

[drifting herald]

Please make an appeal at this site https://rustoria.co/support/appeal

[real walrus]

i did but they declined my appeal with the only explination being the "Hello there, X3! The cheater was called "wolxuxh18072" at the time of their ban. Your appeal has been denied. This means you will have to wait out your temporary ban."

I would just like to understand if this still is associate ban as in the future will not add anyone i dont know to team ui

[drifting herald]

yes if the appeal was denied the temp ban will stay, this length will be for 7 days but you can check when it expires by trying to join the server

[real walrus]

so this is still association ban?

even though i didnt even associate with the cheater