support

[fallow veldt]

!banappeal

[glass olive]

Hey, @flat locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[river sparrow]

how to get VPN whitelist

[sturdy terrace]

You don't need to be whitelisted to use VPN on our servers.

[river sparrow]

it wont let me connect with my exitlag enabled sadge

[sturdy terrace]

What's the disconnection message?

[river sparrow]

it just doesnt connect

cant check now waiting for server to go up its all good ❤️

[frosty latch]

hi, i got this when i appealed a ban for playng with cheater:

Rustoria Admin
• 8:17 AM •
Admin
Please Appeal your ban with your main account, Evading ban isn't going to work.

i have my own account and my husband has one and our child has another account. how can i appeal from someone elses account? that does not make much sense to me.

we play from the same household. that does not mean we are in any way evading ban " i am appealing a ban for playng with cheater, my husband also appealed. because we where on the same group with the neigburs that was banned for cheating.

[robust agate]

Admin i have been waiting a month fou you to look at my High Risk Account appeal can you please accept it

[violet ruin]

you didnt get a response within a month?

[robust agate]

no i have gotten no response

[fallow veldt]

Are you sure? Did you check if any new messages came in?

[robust agate]

yes i have checked i am 100% sure

[fallow veldt]

Can you give me your appeal id?

[misty scroll]

It was responded to within 30 minutes, you did not answer for 2 days so it was suspended due to inactivity. Go to https://rustoria.co/support/appeals and send a message in the appeal, provide the information asked for.

[frosty latch]

could someone tell me wat they mean wit using main account to apeal? when the appeal was filed from my own account? confused and i dont know what todo or when and if i can play next wipe.

8k ours in rust first time i got banned for playng with a cheater

[misty scroll]

Can you send me your SteamID please?

[frosty latch]

how can i get the steamid?

[misty scroll]

https://rustoria.co/getmyid

[frosty latch]

76561198284325232

[misty scroll]

You just need to wait out the 7 day ban, then you'll be able to play

[frosty latch]

ahh thank you for clarifying to me.

[sturdy terrace]

Please go make a ticket on our website instead of calling them out here. https://rustoria.co/support

[cobalt horizon]

@hollow cosmos i dont know how long the ban is thats why im asking

[hollow cosmos]

#support message

[misty scroll]

7 days from the time of your ban

You can see this when trying to join

[cobalt horizon]

i have tried conecting it dont work

i got baned on thursday or friday so i should be able to join next friday

[cobalt horizon]

@misty scroll

[misty scroll]

<t:1758824040:F>

[cobalt horizon]

alr is that when i can join again @misty scroll

[misty scroll]

No it's just a random timestamp

[cobalt horizon]

is that ironic or @misty scroll

[misty scroll]

Yes

That is the time you will be unbanned

[cobalt horizon]

did u look in to my ban

[misty scroll]

I did

I even gave you the timestamp for when you are unbanned

[cobalt horizon]

okay then thank u S u are the only admin who could actually help

[shy swift]

<@&274971100184576010> WHY MUTE WHYYYYYY

[gloomy sparrow]

make an appeal.

[shy swift]

WHERE

[gloomy sparrow]

#general message

[torn heart]

helo i need support

[fallow veldt]

Hey how can I help you

[torn heart]

i need support from an administrator named schaadt

[fallow veldt]

"come to discord -Schaadt"?

[zenith fox]

hello can someone tell me how to join the servers and if i can join from cracked rust

[torn heart]

yes

[fallow veldt]

just dm him (:

[torn heart]

@misty scroll

[fallow veldt]

Nope

or do that

[grizzled dawn]

Hello I wrote a Appeal and I wanted to ask how long I have to wait till somebody checks it?

[fallow veldt]

standard reponse time is 1-3 business days

[dark radish]

🤥

[torn heart]

im not lying

[ember folio]

I need help

[torn heart]

@misty scroll @gloomy sparrow

[ember folio]

how do i appeal something

[fallow veldt]

!appeal

[glass olive]

Hey, @ember folio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled dawn]

Cant you do it like faster im gonna get raidet till then

[fallow veldt]

You'll have to wait

[torn tree]

https://steamcommunity.com/profiles/76561199818726125/ cheater

[fallow veldt]

!report

[glass olive]

Hey, @torn tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stark mortar]

o rust baniu meu amigo por cheating mas ele nao usava nada, alguem pode me ajudar?

[long wren]

Por favor, conte a um amigo, envie um apelo https://rustoria.co/support

[stark mortar]

banido pelo rust, eu nao sei oque fazer para ajuda-lo, eu te garanto ele nao usou nada e o rust baniu injustamente

[long wren]

#support message

^

[long wren]

ferrugem proibida ou rustoria proibida

[stark mortar]

RUST

bizarry

[long wren]

gamebanned or eac?

[stark mortar]

Brother, I have all the necessary proof that we did not use anything illegal! We only controlled the oil company and after that, we received a ban in our base. We already appealed and it was not resolved. Rustoria has no proof to ban us and that was unfair.

[balmy cypress]

We cannot help you with gamebans, you need to speak with facepunch or EAC directly and they will likely not be able to give you any information

[stark mortar]

we can go on call at any time and show the entire computer

[balmy cypress]

your group will stay banned for 7 days, gamebans are gamebans and we must trust them

[stark mortar]

see what I received, from my friend it was different, he can use the rust menu but not enter servers

[balmy cypress]

?steamid

[glass olive]

Hey, @stark mortar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Send your steam profile please

or your steam name will work

[stark mortar]

76561199131258162

How can I prove to you that we didn't use anything?

[balmy cypress]

You can't your friend is gamebanned by rust

We trust that gameban over you saying he was not cheating

You can play again in 7 days, without the player banned for cheating. He won't be welcome back

[stark mortar]

I assure you by God that he is in heaven, we were playing clean and the ban was automatic, we were unable to speak to anyone from support to help us

Why can't anyone help us properly when working with evidence? This is the first time we've played Rust for so long on the Rustoria server and this has happened to us. We think someone has reported us incorrectly.

[stark mortar]

Why don't they show a video of any suspicious action he did so that it can be resolved correctly? Is the rust/rustoria system that bad?

[balmy cypress]

We did not ban him

We don't have a video

you can ask this question to facepunch

[stark mortar]

which link

[balmy cypress]

Thats up to you to find, use google and search "appeal an EAC ban"

[stark mortar]

My friend formatted his computer due to crashes and then downloaded Rust and LoL for us to play. He was automatically banned from Rust randomly, and everyone on our team who we met on the Rustia server went along, about 6 people.

I have never seen such a bad customer service system

[long wren]

https://www.easy.ac/en-US/support/contact/appeal

[balmy cypress]

Again, we didn't ban him

[stark mortar]

bizarro amigo

There are rumors that the rustoria supports some teams within the game if they report suspicious people and they are banned without adequate evidence.

[mellow tundra]

We have no affiliation with EAC or Facepunch when it comes to banning you from the game itself, rather than our servers. These "gamebans" are applied by developers of the game, which we are not.

[hexed nimbus]

https://help.steampowered.com/en/faqs/view/46DB-4CEC-F7E9-49E5

[stark mortar]

Have you ever seen a case like this?

the player is 100% clean and gets banned for cheating

[long wren]

we see many different cases

[amber aspen]

if anyone is will to answer some questions about my ban that would be great to move me into a call.

[long wren]

have you submitted an appeal?

[amber aspen]

yes

[long wren]

Is the appeal pending?

[amber aspen]

my first one was approved

try to join a server and still banned so I made another appeal

[long wren]

what your first banned reason

[amber aspen]

cheating

although I have never cheated in my life

[long wren]

Whats the second reason?

[amber aspen]

cheating

on the same sever I think

I did my first appeal not even 45 mins ago

and my second appeal 15 mins ago

[amber aspen]

Soo.....

[ancient dune]

#looking-for-group message

#looking-for-group message

[long wren]

please post a screenshot of the appeal being approved.

[ancient dune]

just regex flag exceptions possible atp 😭

[long wren]

I think you just have to wait for the response to the appeal.

[amber aspen]

you think or you know

[amber aspen]

why would I have to wait for a response from a approved ban appeal?

[long wren]

Just because your first appeal is approved doesn't mean your second appeal will be approved.

[amber aspen]

How does that make sense. They aren't even 30 mins apart. They are basically the same appeal.

I waited in a queue for 30 mins just to be told I was banned after being told that my Ban appeal was approved.

[drifting herald]

Appeal was appoved but still banned?

[amber aspen]

yes

[drifting herald]

!steamid

[glass olive]

Hey, @amber aspen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drifting herald]

please post here ^

[amber aspen]

76561198799221575

[amber aspen]

anything?

[drifting herald]

Forwarded to admins please be patient

[jaunty burrow]

How can I report someone for cheating I have a clip that clearly shows it too

[long wren]

!ticket

[glass olive]

Hey, @jaunty burrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jaunty burrow]

tyty

[long wren]

upload to streamable or youtube and add the link

[jaunty burrow]

I've submitted how long until they're answered/dealt with usually?

[long wren]

It will be reviewed as quickly as possible.

[jaunty burrow]

Alright no worries thank you!

[quasi crescent]

!ticket

[glass olive]

Hey, @quasi crescent

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ancient dune]

i ate the box

[vestal rampart]

low pop just go down?

[acoustic nebula]

ticket

!ticket

[glass olive]

Hey, @acoustic nebula

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[acoustic nebula]

!ticket

[glass olive]

Hey, @acoustic nebula

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[acoustic nebula]

!ticket

[glass olive]

Hey, @acoustic nebula

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vestal rampart]

US Low Pop is down

!ticket

[glass olive]

Hey, @vestal rampart

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tacit token]

fix low pop

please fix low pop

[worldly palm]

fix low pop

[quasi crescent]

дали бан

(

[ancient dune]

low pop should stay down

[acoustic nebula]

дали бан

[upper warren]

fix low pop

[acoustic nebula]

ауууууу

какие хлопкиэ

[quasi crescent]

рил

?

[upper warren]

What language is this bro

[ancient dune]

russian

[upper warren]

Oh alr

[ancient dune]

well cyrillic alphabet idk if its russian

[vestal rampart]

<@&874995535881326632> please help with us lowpop

[timid idol]

Admin pleasee check out eu mondays

A lot of cheaters

Theres a guy who literally has an account made 6 jours ago…

One with 23 hours w aimbot etc…

[viscid vine]

!report

[glass olive]

Hey, @timid idol

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viscid vine]

Can you tell me exactly your problem?

[shy plaza]

Still have not been actully unbanned from the server even tho my apeal got accepted?

ive been asking for like a month now lol

<@&874995535881326632>

[viscid vine]

Leave your steam id here

I will forward it

[shy plaza]

okay

76561199659605819

[viscid vine]

Forwarded

[near halo]

Hey, didnt realise i was playing with a cheater, how fast do appeals get through> I have already sent one in

[royal saddle]

!report

[glass olive]

Hey, @royal saddle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[royal saddle]

@viscid vine this dude just hacked my steam account. He’s in this server. I just started the process with steam to get my account but I figured someone should know to get him out and reported.

[viscid vine]

1 to 3 business days

[coarse kernel]

76561199444654670

[viscid vine]

If you still have acces to your steam account you can disconnect him

[coarse kernel]

dan

[viscid vine]

Otherwise you have to wait till Steam will help you out

[viscid vine]

Please report him

[coarse kernel]

please ban this guy 76561199444654670

i did

[viscid vine]

Don't call him out in game or discord

[royal saddle]

Not at all, it was instantly logged out email changed and Authenticator and everything removed.

[viscid vine]

You will have to wait like everybody else

[viscid vine]

In this case you have to wait till steam will help you out, your steam account is your responsibility

[tribal pond]

please view the ticket

[royal saddle]

I just wanted to let you guys know. Can I dm you his dc account so you know who he is. I didn’t even click the links for his name, just typed in this name into friend search and it was just instant. Like I’ve never seen that before, kinda makes me scared to even want to play through steam anymore tbh.

[viscid vine]

Tickets are reviewed in the order are created, thanks for your patience

[shy plaza]

thanks

[viscid vine]

I don't think it works like that, you definitely did something

[near halo]

Also @viscid vine has everyone in the group that had the cheater inside banned> or is it those online.

[weak acorn]

can an admin get on us medium please

[viscid vine]

I can't know that

[viscid vine]

?

[weak acorn]

active cheater

[near halo]

Also is there a possibnility it gets looked at in the next hour or is there too many tickets for that right now.

[viscid vine]

!REPORT

[glass olive]

Hey, @weak acorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[royal saddle]

I’m checking my computer for any malware rn but I legit typed in the name that was on the link he sent into the steam friend search and clicked add and soon as he added me back it instantly logged me out.

[viscid vine]

Appeals can take 1 to 3 days

[near halo]

As in the same day or in 24 hours to 60

[viscid vine]

24 to 72h

[knotty violet]

i need help

[pearl dirge]

me too

[knotty violet]

@viscid vine

[fierce spire]

i got kicked for cheating and i don't even think i have killed anyone

[fierce spire]

like how? i logged out with a solo cave base and never saw a soul. certainly not cheating.

like 2 days ago. logged in and it says cheating lol.

[pearl dirge]

My friend has the same problem, and I was banned for playing with a cheater.

[fierce spire]

i was solo

[knotty violet]

than appeal

[fierce spire]

ah, i see the link now

ah i think i had cloudflare warp on

didn't realize that was basically a vpn to them

[viscid vine]

!appeal

[glass olive]

Hey, @fierce spire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fierce spire]

sent one in

[grim anvil]

I lost 5000+ scrap on outpost due to server reset 🙁 i died at outpost to go to my base to collect something. server restarted and i lost my outpost body lost in 15 minutes total. I don't think body despawns in 15 minutes

[long wren]

We can't return the loot.

[weary python]

where to create tickets for the discord server

[median crown]

to report or ban appeal?

[keen cairn]

report player

[glass olive]

Hey, @keen cairn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[royal saddle]

Just got my reply from steam. Got my account back with nothing missing 👌. They informed me not to add people through my pc and to use the mobile app to add people just in case there is a malware on my PC I didn’t clear. I don’t understand how adding someone can give malware access to an account but I’m glad to have my account back 🤷‍♂️.

[viscid vine]

Change your passwords and run a malware bytes scan, to be sure your pc is not infected

[past inlet]

Hello @glass olive , I've been flagged as cheater because i used Nvidia Control Panel to change my gammas on stream.
Discovered the hard way this is prohibited !

Now that facepunched unbanned me, can i be unbanned from your servers ?
Is so should i make an appeal ?

[viscid vine]

!appeal

[glass olive]

Hey, @past inlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

You can find out the easy way if you will get unbanned or no if you appeal the ban

[royal saddle]

I did. It picked up and removed 1 thing so hopefully that’s it and I’m good now.

[viscid vine]

Well done

[true badger]

Hello, any admins?

[long wren]

Hello

[true badger]

I made a ticket for a "cheating team" on a server, can you follow it if you have time?

[uneven wolf]

\hey i need to speak with luke

@balmy cypress

[viscid vine]

Tickets are reviewed in the order are created

[uneven wolf]

@viscid vinewhere is luke

[uneven wolf]

.s

[viscid vine]

How would i know?

[uneven wolf]

lol

it said speak to luke

[viscid vine]

He will answer you as soon as he can

But i can't know where is he and what is he doing right now :))

[uneven wolf]

ok dan

dan

[viscid vine]

Thanks for your patience and understanding

[uneven wolf]

me no speck english

[glacial fiber]

will i get banned here for having a EAC ban on a hacked account that is 277 days old because i just got banned on redditrust for it and i dont wanna get banned here aswell

if i do i swear to god im gonna kill myself

<@&274980199668645888>

[crude hornet]

won't

[hexed nimbus]

https://rustoria.co/rules

[glacial fiber]

thang god

[glacial fiber]

yep i just read that

i wish other servers were like this aswell

its also pretty funny that i did actually get false gamebanned like a year ago or sum lol

[timid idol]

admins can u help me?

I got muted for 12 hours for telling nigeria the country in africa ......

didnt know I wasnt able to

[long wren]

!appeal

[glass olive]

Hey, @timid idol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deep quarry]

I got stuck in red card on rustoria eu medium and it’s not opening with button press. Can someone help me? Nickname:lookingforyou

[near halo]

Hey is there a possibility I can talk to an admin about an appeal that was denied? I got banned for playing with a cheater that joined us mid wipe? It's such a shame for us to be banned cause we really did enjoy the server

We had no idea he was cheating And now we just can't play the server anymore seems a bit unfair

Is there a management I can talk to remove this ban?

He was already playing on ther server for a while before he joined us so for us it didn't seem sus.

Oh and if anyone could tell me, how long is the ban going to be?

[drifting herald]

If the appeal was denied for association it will stay until it runs out this time will be for 7 days but it should say when you try connect to the server

[near halo]

Is there nothing I can do to appeal? And can I also appeal for my friend's behalf who wasn't even on at the time of him joining

[drifting herald]

Your appeal was denied so you can’t put a second one in , for your friend though if he has not created an appeal he can put one in at https://rustoria.co/support

[near halo]

I'm super frustrated and bummed at the same time, is there really absolutely nothing I can do

[drifting herald]

No as I said there is no way to appeal a second time , you will just have to wait the temp ban out

[near halo]

Okidoki thank you

[drifting herald]

But for your teammate please do tell him to appeal

[near halo]

Will do

Told all of em. We just met yesterday. all of them are randoms that I vibed with in the official rust discord, and funnily the one person we met in the rustoria server, was actually the one that was cheating 🥲.

[drifting herald]

That sucks, in future please be extra careful who you invite to your team

[near halo]

Sir yes sir

[wise dragon]

Hello everyone, I had a problem, a friend gave me a chance to play rust on his account, I liked the game and I bought it, and I and the rest of my friends wanted to play on rustoria in the end, I crashed and wrote that I was a cheater what should I do in this situation

[drifting herald]

So you have been banned from rustoria? Did you get disconnected for cheating?

[violet granite]

hello

[wise dragon]

That's right, I have a new account.

[violet granite]

I was unfairly banned from the server, how can I log in again?

[drifting herald]

I don’t fully understand what your saying but if you want to appeal your ban please do at - https://rustoria.co/support

[drifting herald]

Same goes for you please appeal your ban at https://rustoria.co/support

[violet granite]

THANK YOU

[drifting herald]

No problem

[civic slate]

Hello, I have a question regarding the ban. In the appeal, it was stated that this is a temporary punishment. How long is it?

[long wren]

what your banned reason?

[civic slate]

playing with cheater

[long wren]

appeals denied?

[civic slate]

yeah

[long wren]

When you try to connect to the server, an expiration date will be displayed.

like this

[civic slate]

thanks

[torn obsidian]

Cheater on Rustoria eu long Name Golden time

[glass olive]

Hey, @torn obsidian

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fluid crescent]

Help me p0lease I cant play your servers the mistake of connection says "Come to discord - Trashy

[hollow cosmos]

!appeal create an appeal

[glass olive]

Hey, @fluid crescent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet granite]

Where will the answer be sent?

[fallow veldt]

Inside your appeal

[violet granite]

I don't understand

[fallow veldt]

What do you dont understand?

[violet granite]

I'm speaking with a translation, so I can't pronounce it correctly. It could be clearer.

I was banned for cheating and I didn't use it. Is there a chance for it to be reopened?

[fallow veldt]

If you're banned you should create a banappeal, inside your banappeal you will get your messages, if your appeal got denied you cant create a second appeal and you'll have to search for another server

[violet granite]

I haven't used it but I'm wondering how to ban it.

[south linden]

Discord.gg/rustoria-Marzy In RUST, it instructed me to contact Marzy, but I have no idea where he is. So, can anyone help me?

@lyric basalt hi

I don't know what happened. I'm a newbie. But this is not the reason why I'm not allowed to play on this server.

[fallow veldt]

Dm him

[south linden]

His status is "Do Not Disturb".

[balmy cypress]

thats just to stop notification sounds

[balmy cypress]

Message him

[past path]

@balmy cypress how can i be a admin ?

[balmy cypress]

Hey, have you got experience being an admin on rust?

[past path]

no but on other games

[balmy cypress]

We don’t accept people directly to admin without extensive rust admin experience. You can join as a chat moderator and work up though if you are interested.

#staff-applications

[obsidian birch]

"Hello, good afternoon. Is there any way to contact an administrator or moderator?"

[median crown]

hey is there something you need help with

[obsidian birch]

Can I message you privately?

[median crown]

sure

[median crown]

?steamid

[glass olive]

Hey, @obsidian birch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[median crown]

please send your steam id here

[obsidian birch]

https://steamcommunity.com/profiles/76561199765949168/

[whole thunder]

Hi! I am banned week ago
No cheats, but “High Risk Account”
I am not cheating, i think all good
How send a message for unban?

[median crown]

!appeal please submit an appeal through the support website

[glass olive]

Hey, @whole thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[whole thunder]

I can't appeal there—the ban is supposedly permanent. What do you mean? If there are no cheats, the reason is a suspicious account. Why can't I appeal?

[median crown]

If your appeal was approved and you are still unable to access the server please wait for an admin to review this for you. If you don't hear back from an admin after sometime then feel free to send your steam id again in this channel and explain the situation

[whole thunder]

Reason not “Cheat” “Bag” “Abuse” “Rasism” just account

[fallow veldt]

You can always appeal for a ban, if it gets denied, you cant create a second one and you're perma

So your first appeal probably got denied

[whole thunder]

Thank for help, but if i am not a cheater, just not a lot of hours in account. What i need to do?

[fallow veldt]

If your appeal got denied, im afraid you'll have to search for another server

[obsidian birch]

The appeal was approved around two weeks ago, but I haven’t seen any changes yet. Should I keep waiting?

[whole thunder]

because i am new player ? :/

[fallow veldt]

We dont ban new players

What was your ban reason?

[median crown]

when an admin checks this channel they will send a response but sometimes there are a lot of people looking for support so if you don't hear back after a while you can send your steam id here again and explain your appeal was approved but you can't access the server

[timid idol]

admin

PLEAASE HELP ME

[fallow veldt]

What seems to be the issue?

[timid idol]

I just went friendly with neighbour for not even 10 mins and they were cheating we didnt know

[fallow veldt]

!banappeal

[glass olive]

Hey, @timid idol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid idol]

now me and my duo got banned for plying with cheater its not fair

[whole thunder]

I joined a computer club and bought an account for myself. I went there every day and played because I didn't have my own PC. I played without bothering anyone, and I got banned. No cheats, no scripts, nothing. What's the reason for "suspicious account"? How many hours do I have to play on my account for it to not be labeled "High Risk Account"?

[obsidian birch]

I don’t need to send the conversations with support, right?

[timid idol]

no no no not ban appeal bro

how long can it take

[fallow veldt]

Either you create a ban appeal or you wait until your suspension runs out

[timid idol]

huh ok brother thanks

[obsidian birch]

Alright, I’ll keep waiting. Thank you very much for your help.

[timid idol]

but is it possible to be quick ?:D

[sudden blade]

did you but an account off of a website or creat it yor self?

[timid idol]

im out with my loot

[fallow veldt]

They are answered in the order they are received

[obsidian birch]

I guess it’s not necessary.

[fallow veldt]

No, just steamid should be fine

[whole thunder]

In Russia, you can't buy games because of sanctions; we're restricted. We can't top up our Steam balance. So I bought a pre-made account with RUST.

[sudden blade]

that is probibly part of the issue

[whole thunder]

Now i am 200 hours for 2 weeks

I think a cheater would be banned in 200 hours, or however long they've been playing? I don't know. I just want to play on nice official servers.

[obsidian birch]

Well, thank you very much.

[sudden blade]

did you get kicked when you loaded into the serer or after you had been playing for some time?

[timid idol]

@fallow veldt Thanks!

I hope u guys are quick 😄 the last time it was within 10 mins

[whole thunder]

I was playing on the Rastoria server. I played for a long time. And after a while, I was kicked out and they wrote "High Risk Account." I asked the computer club administrator, and he said try filing an appeal.

[sudden blade]

you probably played better then the average 200 hour player so in the combination that you had a bought account you also played very well. i dont really know tho just my thoughts

[whole thunder]

When I used to go to a computer club, there was an account with several hundred different games. Then the club administrators said their rules had changed and I had to log in to my account and play my own games. I bought an account and started playing with it, and I got banned for using a HIGH RISK ACCOUNT.

If I'm playing well, what should I do?

1. I can't buy a new account—I'll get banned from the server for "high risk account."
2. Buy an account from someone with too many hours? That's a violation, it's unfair, and I don't want to do that. I really want to resolve this issue with the administrators, because I'm not a cheater, just an ordinary player who lives his life in a cyber club.

But Rustoria best server for turrets in the tree:(

[timid idol]

Is there a lot admins active currently ?

[fallow veldt]

Not too many

[timid idol]

Ah ok

[rare musk]

admin we shame to death that we experience something like this man, take this shame away from us im to old for this haha

[timid idol]

Thimo I know Im being a little annoying but is there a lot appeals? Because I am just so powerless in this situation

[fallow veldt]

Since I dont handle tickets I have no idea sorry :/

[fallow veldt]

Can I help you?

[timid idol]

Thanks anyways Thimo

Just another grey hair added to my bald head 😄

[rare musk]

Thimo maybe stupid question, but this bellbaba and bellboss got banned and they played since yesterday start wipe.. how they now got banned and not immediately, can those cheaters survive that long damn

[whole thunder]

Please give me some advice. I'm from Russia, and we can't top up my Steam balance. The only way out is to buy an account. I bought an account, started playing, and got banned for "high-risk account." How many hours do I have to play on the aim training server to get the ban lifted? And how do I appeal the ban if, as soon as I got banned, I immediately appealed and it was rejected due to "high-risk account" (I didn't have enough hours).

[rare musk]

i got banned for playing with cheater Thimo and im the duo player of cegooz... we got invited by the cheaters because we were getting bullied all the time...... stupid emotional decision we did to accept omg normally we check their battlemetrics before we accept team invites

[fallow veldt]

If your appeal got denied, you'll have to find another server to play on :/

[fallow veldt]

Oh yea, I cant really do anything, you'll have to wait until you get a response inside your appeal

[west osprey]

Dealt with yours, and your teammates appeals.

[whole thunder]

But it wasn't rejected because I was a cheater, but because the account had too few hours. If I ask a friend to give me an account, that would be bypassing the ban and unfair, right?

[rare musk]

lorie thanks if i was a girl you know it

i love you

[timid idol]

Brother you are a legend

[west osprey]

lmao what

[fallow veldt]

erm

[timid idol]

❤️

[west osprey]

🤣

[rare musk]

i shamed so much for this omygod

[timid idol]

bro ehm one more question

its not possible to get the loot back right? 😄

[west osprey]

No

[fallow veldt]

If its rejected, its rejected....

[timid idol]

Ok thats fine I really love you anyways <333

[west osprey]

lorie is a girl.

[rare musk]

lorie omg sorry hahaahaha

[west osprey]

🤣

[timid idol]

Lorie

[rare musk]

we got raided while we were banned -.-

[timid idol]

This is not fair.....

[fallow veldt]

Admins are not allowed to interfere with the gameplay

So there's not much we can do

[timid idol]

Yea Iknow but others cheat and we get punished

[fallow veldt]

the cheaters gets punished tho

[timid idol]

Yes they cheat we get banned bcs of them and now we got raided while away u know

[fallow veldt]

Sorry, but we cant change that :/

[timid idol]

Nice

[stuck vapor]

how to report

https://steamcommunity.com/profiles/76561198784573136/)

hard cheating on medium eu

[fallow veldt]

!report

[glass olive]

Hey, @stuck vapor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timid idol]

I reported haden since yesterday for hard cheatinf

[prime frigate]

76561199580490397 this guy is cheater

rustoria.us main

any admin can check

[fresh sleet]

!report

[glass olive]

Hey, @prime frigate

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[prime frigate]

i allreeady do from yesterdat

[fresh sleet]

Report here please. The admin will get on it as soon as they can.

[glass olive]

Hey, @fresh sleet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[prime frigate]

have lvl 1 steam

private all

and he allway know where i am

always

[fresh sleet]

Did you receive a reply to your appeal?

[prime frigate]

nop

[fresh sleet]

Be patient then please, the admins deal with tickets in the order they arrive. I know it can be frustrating. They will get to it

[shy plaza]

<@&874995535881326632> just checking up on how my unbann is going bc my apeal was accepted but i was never unbanned and i have been asking about this for like a month

[fallow veldt]

?Steamid

[glass olive]

Hey, @shy plaza

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy plaza]

ive been told it was forwarded 4 times now but nothing has ever happend

76561199659605819

[wispy dirge]

Try to connect in 15 min

[shy plaza]

Okay i will try its gonna ge longer than that I have to bring my little sister to her polevault practice then home so prolly gonna be like 2-3 hrs

[kindred hatch]

!report

[glass olive]

Hey, @kindred hatch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brazen spade]

The major lag is also affecting Werewolf, Renegade, Rustoria, Hollow, AceRust, and Warbandits servers as well. Please keep in mind some user issues may be caused by routine Steam maintenance every Tuesday. It's not just your servers :)

[clear rampart]

How do i report someone from disc server not in game server?

[thin plover]

what are you trying to report them for?

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[south linden]

0.0

[toxic breach]

Ticket #37ce31 , please look into this guy asap BLATANT CHEATING

[viscid vine]

Your ticket will be reviewed as soon as possible, also tickets are reviewed in the order are created

[hexed nimbus]

@long wren

[long wren]

!!!

[hexed nimbus]

All chat channels btw

[violet granite]

I PLAYED RUST FOR NEARLY FIVE THOUSAND HOURS AND SUDDENLY GOT BANNED AND NO RESPONSE FOR 2 DAYS. I HOPE IT WILL OPEN.

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

[pliant brook]

where can i find the ip of the map?

so i can preview it

[long wren]

https://rustoria.co/maps

[clear rampart]

trying to do phising i reported it on the website

[pliant brook]

whats the group size for small, i know the ui size is 8?

[cursive echo]

Why was I banned from your server?

[drifting herald]

!appealru

[glass olive]

Привет, @cursive echo

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[violet granite]

If my tickets are not approved, are there any other ways to unban me?

[flat locust]

#807fcd Appeal 'm waiting for an answer, I ask you to unban me. I didn't violate the server rules.

[viscid vine]

If you ban is permanent the only way to get unbanned is by your appeal

[viscid vine]

Appeals can take 1 to 3 business days.

[violet granite]

I was permanently banned for cheating. What is the possibility of it not being removed? I haven't used it and I have 5,000 hours

[violet granite]

Thank you everyone for your interest.

[leaden bronze]

Hello administrator, regarding the cheating behavior detected in our team a few days ago, the ban on some members has already been lifted, and the time is September 23, 2025. May I ask if you can now confirm whether he cheated? If he did not cheat, can our ban be lifted? Thank you.
76561199454014703This is the steam ID of the suspected cheater.
https://steamcommunity.com/profiles/76561199080328089/Then this is my steam ID.
I have complained about this, but he didn't cancel it, and then I can't create a work order.Why is this?

[thin plover]

I believe I answered your ticket, can you dm the screenshot of their message?

[long wren]

!appeal

[glass olive]

Hey, @leaden bronze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven wolf]

hey where is luke

[fallow veldt]

What do you need?

[uneven wolf]

IT SAID TALK TO LUKE

[fallow veldt]

Dm him

[uneven wolf]

I DID

[fallow veldt]

Then wait until you get an answer from him

[past vault]

admin help

https://steamcommunity.com/user/grkw-bjbt
cheater play in your server

[drifting herald]

!report

[glass olive]

Hey, @past vault

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winter jungle]

Hello, I sent you a ticket because I was banned for supposedly cheating, but I have never played on your servers, so I would like to be unbanned so I can play.

[balmy cypress]

?steamid

[glass olive]

Hey, @winter jungle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[winter jungle]

<@&274971100184576010> <@&874995535881326632>

76561199508920409

@balmy cypress

<@&874995535881326632>

[hollow cosmos]

no need to ping all the admins 🙂

[balmy cypress]

Just tag me

[winter jungle]

ok sorry

[balmy cypress]

You can connect again in 5-10 minutes

[finite cape]

tell me what to do I was playing on Rustoria we added the neighbors to the pack after 30 minutes we went to bed with the team the next day we got a ban for association we didn't know that they had cheats after the ban in
1-2 weeks I've been playing for 2 days and now I've got a ban for cheats that I don't have, and it's impossible to appeal

[sturdy terrace]

Please make a ticket on our website (https://rustoria.co/support). Calling them out here only makes the job harder for admins.

[sturdy terrace]

Have you made an appeal on our website?

[quasi crescent]

tiket

[finite cape]

It was impossible for me to file an appeal

[sturdy terrace]

What do you mean? Why was it impossible?

[finite cape]

I sent the screenshot to your personal account.

[sturdy terrace]

It says that you've already appealed your ban. What's your steamid?

[finite cape]

What is steamid?

[sturdy terrace]

?steamid

[glass olive]

Hey, @finite cape

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[finite cape]

76561199368800464

[sturdy terrace]

This issue should be sorted. Wait 15 minutes with connecting and you should be fine.

[finite cape]

Thank you very much.

[sturdy terrace]

No worries! Please do feel free to let me know if you have any further problems

[finite cape]

ok

[versed tinsel]

please can someone check my ticket Ticket #46904d if possible thank you ❤️

[dusty sorrel]

We check the tickets by the order they come

have somne patience we will get to yours 🙂

[versed tinsel]

Ahhh okay ty
🙂

[dusty sorrel]

np have a great day

[wary ruin]

Admins, why do I get kicked from the server for the first time when I'm playing normally on all other servers, but I can't log in to any of them?

[hollow cosmos]

what is your disconnect message?

[hollow cosmos]

!appeal

[glass olive]

Hey, @wary ruin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wary ruin]

I wrote an appeal and it says it was denied, but there's no response

[hollow cosmos]

if your appeal is denied, that answer is final and you will have to find another server to play on.

[west tulip]

hi,when would wipe on eu main?

[hollow cosmos]

wipe times can be found in #server-info

[wary ruin]

does this mean that the appeal has been verified?

[hollow cosmos]

your ban appeal has been denied

you will not be unbanned.

[wary ruin]

Is it possible to write a second appeal later?

[hollow cosmos]

no as the decision is final

[wary ruin]

it's a pity that the ban was given for nothing(((

[normal pilot]

can you please ban this guy

toria monday

[hollow cosmos]

!report

[glass olive]

Hey, @normal pilot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow cosmos]

would also recommend shortening your clips

[normal pilot]

i did

now ban him please, thank you!

@hollow cosmos whye is it taking so long?

[hollow cosmos]

tickets are answered in order of when they are submitted

if you just submitted it, it will be at the back of the line

admins will take a look asap

[normal pilot]

well can you just not check you have seen the clip right?

[hollow cosmos]

im not an admin i cant look at tickets

[normal pilot]

!report

[glass olive]

Hey, @normal pilot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Hey please make a ticket on our website instead of calling them out here! Head to https://rustoria.co/support/report

[fallow veldt]

@past vault , @uneven burrow can I help you

[abstract yarrow]

does anyone know the clan menu rust bind, it doesnt work for j anymore anyone know bind to rebind it

[frail wedge]

Pls have a look into this -> https://rustoria.co/support/b083c5

nice history

[sturdy terrace]

Please don't call out cheaters here or anywhere else public. An admin will get to your ticket as soon as posible!

[frail wedge]

Sry i dont care, multiple F7 no one cares

[frosty hearth]

is it possible to appeal a ban more than once?

[fallow veldt]

If you appealed and it got denied, you'll have to find another server to play

[fierce salmon]

i got banned for cheating a while back when i wasnt, a admin told me i was good to go and had unbanned my account. But im still falsely banned

[fallow veldt]

!steamid

[glass olive]

Hey, @fierce salmon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fierce salmon]

76561199477063431

[bitter breach]

how can i report a cheater

[glass olive]

Hey, @bitter breach

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wicked canyon]

hey i have never played on rustoria and when i try to log in it says im banned whats it for?

[sturdy terrace]

?appeal

[glass olive]

Hey, @wicked canyon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked canyon]

i have created a ticket

[fierce salmon]

??

[fallow veldt]

Sorry I didnt see it, I'll forward it to the admins

[fierce salmon]

thanks

[autumn ember]

Why do some people who were playing with cheaters (unknowingly) who file appeals but are denied then talk to admins here get it reversed but then others can’t?

Is there a method to this madness?

[fallow veldt]

What do you mean?

If the appeal is denied then they dont change the ban duration

[autumn ember]

I see earlier forkan1’s was changed

I had the same issue on these servers, added someone to team ui who I had no idea was cheating then got banned even though i appealed

This person did the same and you guys reversed it, doesn’t seem right

[fallow veldt]

Since I have no idea what screenshot frokan send him

I would assume that his appeal got approved, but he was still banned

[misty scroll]

Huh

[west osprey]

eh

[gloomy sparrow]

uh

[autumn ember]

What determines who gets approved an appeal and who doesn’t?

I had the exact same thing happen but was still denied

[misty scroll]

Your situation is not related to the other person's situation, you appealed and it was denied, meaning something was different in your situation

You are getting unbanned tomorrow, in roughly 16 hours, your ban is almost over

[autumn ember]

I understand the ban is almost up, but I still don’t get the process and I don’t understand how my situation was any different. Literally met someone, added him only to team UI and then was banned within 2 minutes.

[misty scroll]

"Playing with cheaters, ban evaders or benefitting from the presence of cheaters by association, deliberately or not, is not permitted." https://rustoria.co/rules/vanilla

[autumn ember]

Seems like forkan1 was doing the same 🤔

[misty scroll]

You don't know their situation, you shouldn't assume that they are equivalent

It's not a coinflip whether we unban or not, it's based on our procedures

[autumn ember]

He literally put the situation right there. I didn’t assume anything!

[sturdy terrace]

Hey this should be fixed now. Please wait 15 minutes before you try to connect.

[autumn ember]

I’m starting to wonder about this

[misty scroll]

So be it

We don't give out information regarding bans, so I can't explain to you why they were unbanned

[fierce salmon]

Thank you so much

[spiral hull]

hay guys i need help with my rust in general if i can get some help in a gc or something that would be great

[fallow veldt]

Whats the issue?

[spiral hull]

so i cant get servers and i have the old ui but i bought the game a week ago

[fallow veldt]

Have you verified your gamefiles?

[spiral hull]

i can try again

[fallow veldt]

You bought it on steam right? no cracked version

[spiral hull]

yes i got it on steam

[fallow veldt]

While you verfy your gamefiles im gonna look if I can find anything about this issue

[spiral hull]

tysm

[wintry kite]

hello guys so yesterday my association ban was over it was a 7 day normal ban do i get a perma ban if i get another association ban?

[spiral hull]

i think it is a three strike system

so the next one would be longer

[wintry kite]

i want an answer from mods or something

[spiral hull]

ok

[wintry kite]

because i dont wanna get perma banned from rustoria its my favorite servers

[hollow cosmos]

this depends on the situation

cant give you a definitive answer

just try your best to make sure you play with people you trust

[spiral hull]

did you find anything?

[wintry kite]

yeah ok

[fallow veldt]

Yea but im not sure if they will work

[spiral hull]

im willing to do anything

[fallow veldt]

Can you try Clearing your steam cache?

[spiral hull]

can you run me through how to do that

[fallow veldt]

Sure, Top left Steam -> Setting -> Download and then "Clear Download Cache"

[spiral hull]

ok

i did it

[hollow cosmos]

did you verify your files also

rust files

[spiral hull]

yes

[hollow cosmos]

thats a weird issue

your game shouldnt be outdated like that

[fallow veldt]

Is your Firewall blocking Rust?

[spiral hull]

i have my firewall off but i will check

[fallow veldt]

If you still have the problem, I would either contact Steam Support or Rust Support

[spiral hull]

i did contact rust support and all they did was say do a clean reinstall and i did noting helped then i added a comment saying it did not work then they closed my ticket

[fallow veldt]

Maybe someone else in here can help you, but I have no idea sorry

[spiral hull]

its ok thank you for trying

[drowsy vortex]

two fat morons, Isla and Ava on steam, i have the link of Isla, are pretending to be Rustoria Skin Creators in order to phish steam accounts.

I said I knew RyanJD from Official Scrims and the messaging stopped lol.

Figured I'd bring that to yalls attention whether u want to persue it or not.

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[hollow cosmos]

it happens a lot, all you can do is report them to steam/discord

[civic pagoda]

i believe i have been false banned

@glass olive pls help

[pearl carbon]

Can you take a ticket for a ban appeal

[civic pagoda]

@gloomy sparrow

anyone help me????

[high plover]

how can i check who banned me

[civic pagoda]

@stiff widget @toxic shard @balmy cypress @west osprey @thin plover

[balmy cypress]

Make an appeal

?appeal @civic pagoda

[glass olive]

Hey, @civic pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[civic pagoda]

thx

[trail marten]

Hello, can I get some assistance with a cheater on US mondays

[long wren]

!ticket

[glass olive]

Hey, @trail marten

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[trail marten]

thank you!

just submitted a ticket

[frosty hearth]

me and my teammate both were banned for playing with a cheater, we found this kid in lfg and didn’t know. neither of us were ever banned before for this, we both appealed at the same time. my appeal was denied but his was accepted, what could be the reason for this?

[wispy dirge]

Each admin is responsible for their own ban and their own reasons for denying the appeal.

Typically playing with hacker bans are 7 days.

[frosty hearth]

mine still says “playing with cheater” no timer

It just makes 0 sense to me because we did the same exact thing at same exact time

is there a way I can reappeal this or something?

[glad robin]

any staff of rustoria? i cant connect to the server, weird message "cheating"

[hollow cosmos]

you are banned for cheating

[hollow cosmos]

!appeal if you feel as if this decision is wrong, feel free to appeal the ban

[glass olive]

Hey, @glad robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glad robin]

why have to appeal this ban dude, i dont use cheats wtf eac and servers

ty, i guess...

appeal ready, why have to do this if i never use cheats?

[cyan grotto]

!report

[glass olive]

Hey, @cyan grotto

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ashen vector]

!report

[glass olive]

Hey, @ashen vector

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rare axle]

help me Appeal #37b91a

[versed cove]

Is there a way I can request the recordings from a server wipe so I can go into free cam and do cinematic shots etc

[long wren]

only banning admin can reply

[vague saffron]

Добрый день ! Мой аккаунт заблокировали по неизвестной мне причине , с кем могу об этом поговорить ?

[long wren]

!appealru

[glass olive]

Привет, @vague saffron

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[vague saffron]

Благодарю за информацию , жду ответа .. просто странно .. у меня никогда небыло никаких сторонних программ или читов или макросов и т д ((

[ruby cliff]

меня 3 раза банили

[hot root]

@any admin im stuck rn in a cargo box, it spawned as i ran across the platforms where it spawned

[hexed nimbus]

Admins do not interfere in gameplay. F1 kill and go back is the only way

[shadow marsh]

Need a admin to dm me please. trying to appeal a ban and cant make ticket on the website. thanks

[gritty ivy]

Добрый вечер, меня забанили на eu long сервере за «читы», которые я просто не могу установить (я играю через облачный гейминг на мобильном устройстве, так как коплю на ПК, скоро он должен у меня появиться). У меня просто в логике невозможно установить «читы» либо макросы

[sudden blade]

wheres map vote

[thorny dune]

You can view the map votes on our website https://rustoria.co/maps

[whole nymph]

How can i appeal a ban??

[thorny dune]

You can submit an appeal here https://rustoria.co/support/appeals and we will review it as soon as possible

[quiet plume]

when rustoria wipe

[velvet comet]

now

[hollow cosmos]

wipe times can be found in #server-info

but most eu servers are wiping now

[quiet plume]

how do I skip queue

i am 115 infront of me

[fallow veldt]

!vip

[glass olive]

Hey, @quiet plume

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[quiet plume]

yeah but i dont want to do thart

can I make like a drawing or sing a song

[fallow veldt]

Then you'll have to wait

[quiet plume]

yeah oke butt would you rate have 5 dollors or have a nice drawing

like i bet you will never use that 5 dollors

better to have a cool drawing then 5 dollors

[fallow veldt]

I dont think we take paintings as payment

[sacred delta]

where can I open ticket, It disconnects me when I try to join and says "cheating"?

[fallow veldt]

!appeal

[glass olive]

Hey, @sacred delta

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred delta]

I honestly don't know why I got banned? last wipe I played for 2 hours and probably didn't kill anyone till I disconnected, That's weird asf

[stone ridge]

i have got banned random pls sban me

[hexed nimbus]

!appeal

[glass olive]

Hey, @stone ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[plucky notch]

is exitlag considers as vpn?

[lusty peak]

.

[fallow veldt]

No

[lone creek]

Hello, I wanted to play on your server but when I want to enter it says ''cheating'' but I never play on your server, but a few months ago my steam account was hacked, and it took me several weeks to recover it, did it just get hacked? how to do it thank you

[fresh sleet]

!appeal

[glass olive]

Hey, @lone creek

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gusty dock]

brothers from rustoria

I NEED AN ADMIN

[fresh sleet]

What do you need help with?

[gusty dock]

i think some scamer say that he is a designer and can i vote for a skin rustoria ak47

he send me some links

lol

[fresh sleet]

Yeah that's a scam, is this happening in game, in Discord channels or private messages?

[gusty dock]

private steam messages

[fresh sleet]

Block him and report him on Steam, we cannot do much more if it's not happening on Rustoria servers.

[gusty dock]

okay

[sudden blade]

yo

anyone know how to fix bug where its showing i can auth ppl on tc but cant open?

[unique pond]

WHERE BAN APPEAL

[sudden blade]

https://rustoria.co/support/appeal

[obsidian birch]

Hi, any updates on my issue? My appeal was approved on the website and they told me it would be resolved within minutes, but it's been over two weeks and the ban still hasn't been lifted.

[drifting herald]

Forwarded

[obsidian birch]

It won't let me forward it — this is my Steam profile.

https://steamcommunity.com/profiles/76561199765949168/

[drifting herald]

yes i did grab it from older messages, i have forwarded to admins

[obsidian birch]

Thank you so much for the help.

[drifting herald]

no problem

[hollow prairie]

@drifting herald

How do I file a complaint against a cheater?

[drifting herald]

Hey please use this site - https://rustoria.co/support/report

[flat locust]

Appeal #807fcd Hi. I remembered my account password and I've played 5,000 hours. Please unban me. I can prove it's my account.

[drifting herald]

Appeals can take 1-3 business days to recieve a response

[flat locust]

I was rejected

[drifting herald]

appeal was denied?

[flat locust]

yes

[midnight kraken]

admin

i need to ask something

[drifting herald]

okay if the appeal was denied the ban will stay

[drifting herald]

and you cant make a second appeal

[midnight kraken]

someone just send me a twitch skin vote link and said pls vote us and said coming from rustoria

[hollow cosmos]

its a scam

[midnight kraken]

https://steamcommunity.com/profiles/76561198011952774/

[hollow cosmos]

report them to steam

[flat locust]

Yes, but I didn't break the server rules.

[midnight kraken]

ok i am gonna rep thx

[drifting herald]

What did the message say when you got kicked from the server?

[spiral breach]

Hello, I want to complain about this player. Here is his Steam ID: 76561199054525294. This person plays with a cheat, shoots in the dark, and always knows where I am.

[flat locust]

right now

[spiral breach]

@gloomy sparrow

[drifting herald]

Please use this site to report a player - https://rustoria.co/support/report

[gleaming jay]

Where can I see the us main wipe time?

[drifting herald]

You can view this at #server-info

[gleaming jay]

Thank you so much

[drifting herald]

Okay the ban will be staying sorry , you cant re-appeal so theres not much that can be done

[solid cave]

i cant join the server cause "cheating", but im not, what should i do?

[drifting herald]

Please use this site to appeal this - https://rustoria.co/support/appeal

[flat locust]

My friend was also banned, he filed an appeal and was unbanned. Why can't they unban me because I don't have enough hours on my account?

?

[solid cave]

already done, but i dont understand where should i get the answer?

[drifting herald]

As you are verified you will receive an answer via our bot in your dms

[solid cave]

ok thx

[drifting herald]

No problem

[flat locust]

?

and all this is a permanent ban?

[drifting herald]

The ban will be staying due to your appeal being denied

[flat locust]

It's clear that newbies have been throwing reports at me and now I have to answer for the new account.

[spiral breach]

I can't write to the website, why is there an error?

[sturdy terrace]

What error are you getting?

[spiral breach]

Woah, slow down
The file you're trying to upload is too large. Please try again.

I'm Russian, so I'm writing from a translator.

[sturdy terrace]

This is usually because you're trying to upload a file that is too big. Are you trying to upload a video?

[spiral breach]

yes

the video is only 1 minute long

Can I send you this video in a private message?

[sturdy terrace]

You will have to upload this video to Youtube or something similar, since the video is too big to be uploaded on the website

[spiral breach]

Can I send you this video? It's just that these cheaters won't let me play. There are 2 of them. I only wrote about 1.

[sturdy terrace]

We don't do reports via Discord unfortunately. You can either choose to upload your video somewhere, or just make a ticket without the video.

[spiral breach]

Okay, thanks. I'll upload it without the video then. If you need proof, I can upload it to YouTube.

[sturdy terrace]

Sounds good

[spiral breach]

How long will it take for them to check the ticket? I can't leave the house because I want to play.

[sturdy terrace]

Tickets get looked at in the order they are received. It will be checked as soon as possible!

[heavy wigeon]

hello, my brother was banned as i was teaching him to play in rustoria Br main, we played for 3 hours, we didnt even killed anyone, just farmed some nodes and wood and then quit becouse it was too hard. i was wondering if it was an error or an automatical thing

[sturdy terrace]

Tell your brother to make an appeal on our website over at: https://rustoria.co/support

[heavy wigeon]

he already did but no response

can i give you his ID so u can check status pls?

we submit more than a week ago

he is pretty noob but we really want to play today together

[sturdy terrace]

Feel free to send his steamid here

[heavy wigeon]

76561199828669142

[sturdy terrace]

Has your brother tried connecting the last 5 days?

[heavy wigeon]

i dont think so

ill tell him to try now just in case

[sturdy terrace]

Yeah as far as I can tell he isn't banned. Tell him to try again

[strange agate]

i got muted in eu mondays for plugging my shop wtf

[sturdy terrace]

?appeal

[glass olive]

Hey, @strange agate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eager osprey]

I have never used any cheats in the game, but I was banned from the server as a cheater. I kindly ask the admin to review my gameplay once again.
my Rust ID is Selee

[sturdy terrace]

Please read the message above and make an appeal

[heavy wigeon]

he is unbanned, thx u bro

[sturdy terrace]

No worries! Have fun

[eager osprey]

I have never used any cheats in the game, but I was banned from the server as a cheater. I kindly ask the admin to review my gameplay once again.
my Rust ID is Selee

[sturdy terrace]

As I said above, please make an appeal on our website so an admin can check it out.

[misty scroll]

https://rustoria.co/support/appeal @eager osprey

[spring heath]

@sturdy terrace It says I'm banned from US Main but when I check for a ban it doesn't exist.

[sturdy terrace]

?steamid

[glass olive]

Hey, @spring heath

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[spring heath]

https://steamcommunity.com/profiles/76561199086497184/

76561199086497184

[sturdy terrace]

Looking in to it

[small topaz]

WHEN IS RUSTORIA WIPING ITS 3:02

US MAIN

[sturdy terrace]

Seems like the server is up now!

[small topaz]

ok

[spring heath]

ok

i think i got in

[small topaz]

there is 300 players ahead of me, will the que get smaller?

[hollow cosmos]

yes, slots will open up slowly

[small topaz]

NICEEE

[stark quiver]

Ticket #73348f European 1V8 Lock Hacker

[hollow cosmos]

tickets are looked at in order of when they are recevived. Admins will get around to your ticket as soon as they can.

[gleaming jay]

I would like to buy the vip

[sturdy terrace]

!donate

[glass olive]

Hey, @gleaming jay

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sturdy terrace]

Head to the link above

[gleaming jay]

Ok I have bought it

[sturdy terrace]

If you want the donator role, you can verify yourself on https://rustoria.link

[sweet garnet]

who tf just banned us

[shy swift]

zzzz

[elder kayak]

bro what is that

[sweet garnet]

@sturdy terracetime to do your job brother

[fallow veldt]

!banappeal

[glass olive]

Hey, @sweet garnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy swift]

CF ezzz

[sweet garnet]

@fallow veldtare you good g? we just got banned while roaming cause everyone on this server is ass

@shy swift hahaha omg

[shy swift]

zzzzzzzz

[gloomy sparrow]

Make appeals.

[fallow veldt]

If you got banned then create a banappeal

[snow frost]

!banappeal

[elder kayak]

pbett we own you we had to be nerfed

[glass olive]

Hey, @snow frost

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sweet garnet]

take us in support g

[cobalt goblet]

!banappeal

[glass olive]

Hey, @cobalt goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[snow frost]

i aint doin alat

[shy swift]

zzzz

[sweet garnet]

yall are really nerfing us lmao

[elder kayak]

bro has dedicated player in his roles what a loser

[shy swift]

dont wait help its rustoria

[sweet garnet]

this sh cant be real

[snow frost]

cf and marlon have to be nerfed

[sweet garnet]

+1

[elder kayak]

she fucks with straps gang and shooters cuz

[sweet garnet]

!banappeal

[glass olive]

Hey, @sweet garnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[elder kayak]

!banappeal

[glass olive]

Hey, @elder kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy swift]

im raid u his time bro

dont try thx

[elder kayak]

enghlish

english please

[hollow cosmos]

@shy swift @elder kayak move to #general

[sweet garnet]

where can i see my appeal now mods

[misty scroll]

https://rustoria.co/support/appeals

[cobalt goblet]

#705c5a pls somebody get into it

[ocean thistle]

Hello, you created the appeal 7 minutes ago. You will need to be patient while you wait for the appeal response. In the mean time, I can confirm it's been forwarded to your admin to review.

[sweet garnet]

bro we got banned for assoc and we want to be patient.. no one is cheating girl

[snow frost]

unabnned after 8 min thx for making us lose our kits

[ocean thistle]

You will need to wait for a response to your appeal as previously mentioned. The standard response time is 1-3 business days (most the time sooner). @sweet garnet @snow frost

most of the time*

[sweet garnet]

you better be joing

joking

[ocean thistle]

@sweet garnet

[mighty pebble]

wipe ends in 1-3days..

[sweet garnet]

SISTER, WE ARE BANNED FALSELY

[cobalt goblet]

MOMMY

[sweet garnet]

banning a whole 12 man group tf

[ocean thistle]

You followed the correct procedure by filing an appeal

I can confirm it's been forwarded to your admin to review

All you need to do is now wait

[mighty pebble]

but sister as bk says 1-3d is wipe end

[ocean thistle]

Is there anything else I can assist you with today?

[sweet garnet]

because the players on the server is ass???? we just switched from rustafied to get more pvp and have fun, and just bought vip and now im banned.. GG

[cobalt goblet]

MOMMY

WE WASTED 80$ TO GET BANNED ON DAY 1?

[sweet garnet]

if i dont bust a nut now ill go insane

brb

[misty scroll]

???

[ocean thistle]

#general 👈

[sweet garnet]

tf you do questionmarks for?

[snow frost]

yall aint that busy gng

[misty scroll]

Go do your thing man

[cobalt goblet]

if we get unbanned what happens to our kits that have been looted by random naked beings?

[hollow cosmos]

the random naked beings get to enjoy your kits 😄

[sweet garnet]

well i guess we have to wait 3 days

[snow frost]

awfull server

[sweet garnet]

yall are legit having e sex in a support vc rn please just do your thing and fucking look at our appeals man. we just wanna have fun

[cobalt goblet]

skibidy toilets

[snow frost]

support worse then rustafied

says alot

[cobalt goblet]

skibidy toilet

[sweet garnet]

-10$.. my whole paycheck is gone now gg

[misty scroll]

#general

[sweet garnet]

dont bust on your screen dude

[snow frost]

none of us have suspusious accounts. Most unreasonable ban ever

[sweet garnet]

it was probably you @misty scroll who lost a freaking bow

[rare lake]

i just died in fishing village on rustoria main and my body is fully gone?

any admin able to help? i cant see it anywhere and i died in a super easy to find spot. my boat killed my because it bugged

[drifting herald]

That sucks, but admins cant interfere with gameplay at all.

[fallow veldt]

It may be at the beach if your died in the water

[rare lake]

dayum

i purchased a boat

the waves immediately pushed me into the wall and I died

lol

[fallow veldt]

I had the same bug 1 month ago and my body was on the beach later

[rare lake]

ill check now

its there ur a magician

it somehow fully left the fishing village

[agile saddle]

Hello,
I would like to clarify the reason for my ban marked as "high-risk". I hadn’t played Rust for quite a while, and when I recently joined a server, I only played for about 20 minutes, killed a few players, and then received this ban.
Could you please explain what this is related to and help me resolve the situation?

[slow vapor]

!appeal Hello there! please follow these instructions so we can assist you

[glass olive]

Hey, @agile saddle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[agile saddle]

Do you know if there is any chance of getting unbanned?

[slow vapor]

that would be answered in your appeal

[gleaming jay]

Hey I just purchased the 10 what do i do

Vip*

[misty scroll]

What do you mean?

[vast marsh]

is there a reason why my que skip isnt working?

[long wren]

Did you purchase VIP for the correct server?

[vast marsh]

yes ive had the vip it says i have 8 days left on it but im still in que

[long wren]

or you mean grace period

[long wren]

please post your vip purchase log

[vast marsh]

can i dm it to u?

[near halo]

Can i report a user trying to scam?

billchonok07

sent me a scam steam link when i put a post in #looking-for-group

[long wren]

@tranquil fern

[long wren]

please send a dm with proof

[long wren]

sure

[near halo]

sent.

[vast marsh]

Sent

[near halo]

some admin can help me ?

[long wren]

what do you need help with?

[near halo]

can i dm u ?

[long wren]

#payment-support

please make a ticket

[long wren]

sure

[flat skiff]

bug br main

connecting

[crude river]

@support connect main.rustoria.latconnect main.rustoria.latconnect main.rustoria.latconnect main.rustoria.lat not workin

[flat skiff]

help

[wicked bloom]

someone can help me

i cant log in br main

and the page off vip is buged