support

[tawdry quartz]

just means I am too good for the server and cant play on it

[long wren]

#general

free chat here #general

[royal lodge]

does anyone know how to fix the problem where when im sprinting and i alt look i cant move backwards i used to be able to but i cant anymore

[long wren]

try restart game

or bind reset

[royal lodge]

i did both

[long wren]

Reinstall

[frigid hazel]

can i get a high admin to talk to ?

[drifting herald]

For what exactly?

[frigid hazel]

can i join a channel with you and tell you what exactly happened

i got banned for a stupid reason

[drifting herald]

have you appealed this ban?

[frigid hazel]

there is something called face it

and i joined the server and left the faceit anti cheat on

and the bot admin in the server banned me for that

[drifting herald]

!appeal

[glass olive]

Hey, @frigid hazel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limpid lion]

!appeal

[glass olive]

Hey, @limpid lion

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frigid hazel]

is it unbannable?

[tough magnet]

!appeal

[glass olive]

Hey, @tough magnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frigid hazel]

where do i get the update for my appeal?

[drifting herald]

you should recieve a response in your dms from our bot

[frigid hazel]

oaky thanks

[misty oak]

how to pair rust+?

[drifting herald]

Press Esc in-game, then go to the Session tab at the top after clicking it you should see an option about pairing at the top of that section

[misty oak]

i have download the rust+ in my phone and i did try to pair it but it not work at all

it said ''please sign in to rust+ app''

[drifting herald]

Yes then please sign in using steam on rust+

[misty oak]

i did sign in with my steam account in rust+ on my phone

[drifting herald]

mabye you have to update rust+

[misty oak]

i just download it

[drifting herald]

yes but still please check for the update

on rust+ by going to settings not the app store

[misty oak]

oh you are right, one moment

[misty oak]

it works, thank you

[stuck saddle]

Hello, today ive received some messages from a cheater sending me links and screenshots. Would be very good if i could send them to a mod. @grave gorge is the one who sent all that

[fallow veldt]

Can you dm them to me?

[austere hearth]

hey i have now been banned twice over the course of 24 hours for ban evasion, once last night and i got it repealed by this morning, joined the server, this morning, left came back 2 hours later, and was once again banned for ban evasion, i do not have any active vps i have never had any cheats installed on my pc i dont understand why i keep getting banned ? can someone help

[red ruin]

I am constantly being kicked off the server for the following reason:time out Does anyone know the solution?

[wispy dirge]

restart your game

[red ruin]

I also restarted the computer The problem didn't go away after 7-8 minutes of playing and it crashes.

[wispy dirge]

VPN?

[red ruin]

I tried both with and without it, nothing changes

[wispy dirge]

Also is it all Rustoria servers or just one

[red ruin]

EU EAST LONG

[wispy dirge]

Try connecting to another one of our servers

[red ruin]

went to eu long no problems

[wispy dirge]

Please open a #network-support-old ticket

[stuck saddle]

sent

[red ruin]

already opened, but not yet useful

[stuck saddle]

some servers decide to just not let you connect

builder sanctuary does that too

[red ruin]

Is there a solution to the problem?

[wispy dirge]

Looks like it's a network issue, keep an eye on #announcements

[red ruin]

this has been going on for over 12 hours

[stuck saddle]

not that i know

[meager pecan]

any active admin?

there is a cheater that named Polatalemdar in rustoria eu main

[humble locust]

Has anyone encountered the "timed out / connection attempt failed" issue and how did you resolve it? This error only occurs on Rastoria servers; all other servers work fine.

[meager pecan]

they are cheating for sure

[drifting herald]

!report

[glass olive]

Hey, @meager pecan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tender briar]

I have been banned by mistake Appeal #bcc6d6
how long does this crap take

[long wren]

typically a response to an appeal will take 1-3 days.

[zealous jackal]

I have been banned by mistake of cheating

and i dont have cheats

Appeal #8d1dee

[long wren]

@zealous jackal

appeals take 1-3 bussines days

[zealous jackal]

ok thank u

[orchid gyro]

hi, me banned of cheating from server Ratoria.co eu east long and i not have cheats

[long wren]

!appeal

[glass olive]

Hey, @orchid gyro

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tender briar]

cmon man

[grizzled yacht]

yo i was told multiple times by admins my ban would be shortend in half and it still says ig to 7 days left and he said it would be a 14??

[hasty rock]

Appeal #eeb0f5

plz

[loud flax]

i need ticket

[drifting herald]

!ticket

[glass olive]

Hey, @loud flax

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

Can you prove what the admin said?

[dapper igloo]

!REPORT

[glass olive]

Hey, @dapper igloo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

an appeal response typically takes 1-3 business days but can be more or less based on the situation

[tiny elbow]

Day xx of wipe part III, Youtube Kapega arrives on SEA Long 11:30AM and will start hugging the the vending machine selling his fertilizer/cloth/whatever for the next 5-6 hours sitting AFK on his horse, using macros or some tool that gives him 100% of the sells..

Admins, it loads on the mouse, it's against the TOS, ban these people please. They spoil it for others so badly. Ban the horses from outpost again as well. No point for them to be there and used as unmoveable object at vending machines.

[loud moss]

@long wren ban have been removed and its been 2 days but still i cannot log into the server

76561199154678455

[long wren]

forwarded to admin

[woven forge]

is anyone on to check out my appeal? says i was playing with a cheater?

[long wren]

nah only banning admin can reply

[mossy rivet]

please ping them'

<@&874995535881326632>

[long wren]

dont tag admin

[rare axle]

@long wren

[long wren]

sup

[rare axle]

help me

？？

[long wren]

what do you need help with

[rare axle]

My friend was inexplicably banned by Marzy. We didn’t cheat. Please see the private message for more details.

[long wren]

come to discord marzy?

[rare axle]

yes

[long wren]

tell your friend join discord

[rare axle]

He is present.

Can it be handled for my friend?

[proper moat]

@long wrenI am

[rare axle]

@proper moatIt’s definitely him.

[long wren]

@rare axle your friend?

[rare axle]

yes

[long wren]

!steamid

[glass olive]

Hey, @proper moat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[proper moat]

76561199607416397

[long wren]

send a dm @lyric basalt with your steamid

[rare axle]

ok？

look

marzy ban

[rare axle]

Please take a look at the private message I sent you.

[long wren]

#support message

[rare axle]

I have already sent it, but he is not online.

[long wren]

offline mod

[rare axle]

yes

But my teammate is innocent.

[long wren]

Just wait until he answers.

[rare axle]

ok

[undone sedge]

Where can I appeal for unlocking on servers?

[long wren]

!appeal

[glass olive]

Hey, @undone sedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[white musk]

/auth

[glass olive]

Hey, @white musk

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[fresh perch]

why im rich

[long wren]

?

[hot crane]

how do I see how much the ban was given?

[lyric basalt]

!steamid

[glass olive]

Hey, @hot crane

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hot crane]

76561199361965550

[lyric basalt]

Your ban expires in 2 days

[proper moat]

@lyric basalthow about my account now

[loud moss]

@long wren tried many times but still same . They unbanned me again but still not woriking

[fallow veldt]

?steamid

[glass olive]

Hey, @loud moss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[marsh cradle]

Hello! I'd like to talk about my Ticket #93e1de. I'm waiting in Support VC.

[true heath]

@gloomy sparrow @slow vapor @thin plover Good afternoon, I and my teammates were banned for complaining about cheating, but I demand a review, no one in our team plays with cheats.

[sturdy terrace]

?appeal

[glass olive]

Hey, @true heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[loud moss]

76561199154678455

[true heath]

Why can't the administration connect to Discord now and check everyone? The admin banned us, or do you all work through the complaint system? So if you're getting banned because of complaints, then you guys are idiots.

And Rustoria turns out to be PVE crap and not a server, because we could have done the same, killed people naked and sent complaints

[gloomy sparrow]

What in particular is it that you want to talk about in the ticket?

[gloomy sparrow]

If you are asking for a "pc check" we do not offer those, our bans have proof behind them

We do not just ban someone because they have "complaints"

@fiery igloo how can we help?

[true heath]

Then why was I banned for playing with a cheater when there were 3 people online and each of them was broadcasting on Discord?

[gloomy sparrow]

!steamid

[glass olive]

Hey, @true heath

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cerulean crescent]

how do i find out how long my ban is?

[gloomy sparrow]

There will be a timer when trying to connect to a rustoria server

[true heath]

76561199802902614

[marsh cradle]

I'd like to have a 5 minute talk with you sir about this case.

[cerulean crescent]

new to game so i dont know

[marsh cradle]

He is in my team, he just wants to listen.

[cerulean crescent]

said i was playing with a cheater just palyed with a random

[gloomy sparrow]

Have you made an appeal?

[gloomy sparrow]

Not available for vc right now, feel free to dm me

[marsh cradle]

Thank you sir.

[cerulean crescent]

yah they said its not approved seem auto respons

can i dm you?

[true heath]

No, I didn't file because I'm not guilty, but I don't want to wait 1-3 days as the bot wrote.

[near temple]

Hey! I got banned from the server, no problem! Why did I get banned? My whole team got banned too, nothing wrong, I can at least get verified. We just went raiding, killed some homeless people, broke a wall, and everyone got banned. Why? Please help me get verified.

76561199440629866

[gloomy sparrow]

feel free to

[gloomy sparrow]

We do not take appeals over discord, if you wish to be unbanned you need to create one on our website

1-3 days is the standard response time, its usually faster

[gloomy sparrow]

!appeal - make an appeal please

[glass olive]

Hey, @near temple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[true heath]

All the best, trash-rustoria. I'll wait 1-3 days for you to get all worked up. You can't prove it, you can't verify it either. Only a shitty appeal where a person will supposedly figure it out when you can change your Windows in 3 days. Idiots...

[gloomy sparrow]

We have our own proof and if your appeal gets denied then the banning admin is more than sure that a person in your team was cheating, otherwise he wouldnt have been banned in the first place

[true heath]

So, why the hell are the other two involved with just one person? Does the presumption of innocence not apply to Rust, or do I have to record my screen to play on your servers? I understand perfectly well that you have nothing to show for it, and after the appeal, you'll look at the reason for the ban, and it'll just be complaints. But I won't be interested in logging on to your server in 1-3 days when there are 10 people on it.

Okay, screw it, fuck your server, there are plenty of better ones out there.

[chrome tiger]

my vip not working

[gloomy sparrow]

Not sure what you are trying to say but you were banned for playing / associating with a cheater, simply as that

[misty scroll]

#payment-support

[gloomy sparrow]

[long saffron]

whats the modded the move discord link

[misty scroll]

https://discord.gg/modded-the-move-918283392540352562

[tawdry quartz]

I got banned for high risk acc provided my last acc that I lost access to and admin still denied it without any proof that I was cheating can u guys take a look at my case again ? I have been playing rustoria regulary from the last 4 years now mainly eu long

[toxic shard]

my advise would be to recover your last account and try to play with it

you can ALWAYS recover an account as long as you made it a in legitimate way

[tawdry quartz]

it got hacked and I had no fe so I coultndt recover it

without fe steam doesnt let u do it

[toxic shard]

fe ?

[tawdry quartz]

first email

[toxic shard]

there are several other ways to recover it

even without first email

[tawdry quartz]

u can not u have to contact them with fe otherwise they dont let u recover it

[toxic shard]

I know multiple people who did

[tawdry quartz]

why just dont unban this acc if u guys dont evidence I am cheating why ban in the first place just based on reports ? rust players bitch a lot when they lose loot

[wintry kite]

yeah my friend got banned for the same shit

[tawdry quartz]

amazing bro just ban based on some 10 iq players report

[empty lynx]

why i have ban per cheating?

[drifting herald]

!appeal

[glass olive]

Hey, @empty lynx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry kite]

hahahha yeah

[grizzled yacht]

ive been told multiple times by multiple admins my ban would be shortened and is still not shortned and i should be unbanned but im not

like can someone please help me i have proof of everything and ive been told that it was shrotend and its not

[viscid vine]

was it mentioned in your appeal ?

[balmy cypress]

Hey, please DM me with this and any other important information and I’d be happy to review

[rare axle]

hey

[grizzled yacht]

i sent u the stuff if you could pls check it out

[toxic shard]

!ticket @covert harbor

[glass olive]

Hey, @covert harbor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tawdry quartz]

can u check ur dms when free pls

[onyx isle]

admin

ther is cheatr full headshot in your server

[drifting herald]

!report - please make sure you f7 them too

[glass olive]

Hey, @onyx isle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[onyx isle]

i f7 them they play in x10

steam id

[minor temple]

Please report them using the ticket system rather than calling them out here

[onyx isle]

i forget my password in wip site

[minor temple]

https://rustoria.co/support

[minor temple]

On the 10x you can use /ticket

[onyx isle]

ok

[minor temple]

I think it's still on that server

[onyx isle]

i told my friend now

ya is still he kill all my friend head shot with sprint

[hot plover]

Why is my account suspected of being a high-risk account

My base was raided by others yesterday

If I cheat, they won't be able to raid my base

Or maybe it's because of some other reason

@toxic shardWhat should I do to be able to play normally

[drifting herald]

!appeal

[glass olive]

Hey, @hot plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hot plover]

Will it automatically return to normal after a long time

[grizzled yacht]

can u pls help me no admins are responding my ban is suppose to be up by now buts it not

[minor temple]

!steamid

[glass olive]

Hey, @grizzled yacht

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grizzled yacht]

i have proof

they said my ban would be cut in half and i messaaged multiple admins and no one is responding and im like 12 hours past my ban

[minor temple]

What's your steamid?

[grizzled yacht]

76561199100531450 iu sent proof to ur dms

[minor temple]

Not something I can deal with sorry I have sent on the Admin who dealt with it as they will need to sort it

[grizzled yacht]

who was the admin?

[rare axle]

@lyric basalt Isn't Marzy being bribed? This is irresponsible of you, and you are also covering up for the cheaters.

[grizzled yacht]

because i made a ticket they said they would do it never did it messaged 5 admins and they dint do anything so like idk im 12 past when i was suppose to be unbanned

[proper moat]

@lyric basaltMy rust made me come looking for Marzy, but he never got back to me.

[minor temple]

Wait 15 mins without connecting and then you should be able to connect

[grizzled yacht]

da goat omg

[onyx isle]

is still not get band

hes is playing i rerpot him

[astral vapor]

guys i got ban from cheating

but im not cheater idu

[drifting herald]

!appeal

[glass olive]

Hey, @astral vapor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wide jasper]

can an admin help me for deban me

because i have been ban with my old mate because he use an account who he buy to someone and buy him i have been ban for cheating and him got 30day and me i am ban perm for nothing

[hexed nimbus]

!appeal

[glass olive]

Hey, @wide jasper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wide jasper]

i have doo an appeal like 3month and i cant do

and nobody say something about my appeal

[hexed nimbus]

if its denied then its final and you will have to find another server im afraid mate

[wide jasper]

but its not me who cheat

because i play with a guys who buy an account i am ban perm

[hexed nimbus]

you can check the reply on the same page you made it on i bet there will be a answer

[wide jasper]

i dont see answer

[hexed nimbus]

then its prob not the first time if its a perm now

[wide jasper]

no i never been ban on all rust

[hexed nimbus]

!steamid maybe a admin is watching and is willing to have a look

[glass olive]

Hey, @wide jasper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wide jasper]

i have play rust like 1years now and i play only solo and when i play with an old friend i am ban

76561198001817720

this ?

[hexed nimbus]

@slow vapor you able to have a look for this guy to help him out of his misery.

[wide jasper]

@hexed nimbusty for helping me

[grizzled yacht]

im still banned

[minor temple]

The ban is removed, must be an issue with the ban cache going out to all the servers due to the spam connecting before it was removed. Just a case of waiting for a while before connecting as it goes out to the servers

[orchid gyro]

!appeal

[glass olive]

Hey, @orchid gyro

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wide jasper]

doo you have new about me ?

[wise stirrup]

i need a little help with the build server as the ui is no longer on

[hollow cosmos]

use #looking-for-group

[silk sage]

Hello i was talking with an admin around one year ago in discord and after talking for a while we came to the conclusion that my ban would be shortened to a year, but i am still banned, and i cannot make another ticket on your website, so im asking here if i could get the name of the admin who issued my ban so i can contact him again, i dont have any proof of the conversation sadly so i dont expect to recieve an unban immediately, but if it is not possible to see the name of who banned me i would just like to ask for another shorten for my ban, perhaps another year but just something that i can use as proof for the future when it then expires.

[buoyant needle]

Help, I've been banned for no reason, what should I do?

[drifting herald]

!appeal

[glass olive]

Hey, @buoyant needle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frozen folio]

why am i muted for 1 hour i didn't say anything inflamatorry

[frail wadi]

I NEED HELP ON RUSTORIA US MAIN

[balmy cypress]

Send a link to your steam, will check

[frail wadi]

PERFECT IS CHEATING

[balmy cypress]

?report

[glass olive]

Hey, @frail wadi

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[balmy cypress]

make a ticket, we will look asap

[frail wadi]

reported

hes by our base

[balmy cypress]

On it, give me a minute or so

Ah, already banned lol

another admin was a bit quicker than me

[frail wadi]

thank you

[silk sage]

@balmy cypress hey luke could you read my comment please thank you!

[balmy cypress]

Send your steam profile please @silk sage

[silk sage]

https://steamcommunity.com/profiles/76561199662821560/

[balmy cypress]

One moment

[swift steppe]

He is trying to get other playes to get the cheats too

[silk sage]

hey @balmy cypress incase of a misunderstanding here is the comment i was refering to--> Hello i was talking with an admin around one year ago in discord and after talking for a while we came to the conclusion that my ban would be shortened to a year, but i am still banned, and i cannot make another ticket on your website, so im asking here if i could get the name of the admin who issued my ban so i can contact him again, i dont have any proof of the conversation sadly so i dont expect to recieve an unban immediately, but if it is not possible to see the name of who banned me i would just like to ask for another shorten for my ban, perhaps another year but just something that i can use as proof for the future when it then expires.

[balmy cypress]

I sent you a DM 15 minutes ago, check our messages

[onyx isle]

adimn

[loud moss]

i really need an admin help now, all my appeal have been approved and cant appeal anymore but still i cannot join the server. Other server i can easily join but rustoria server keeps kicking me with the message cheating even tho i never cheated. I got approval of unban from rustoria support and the dev even told me to join the game and i did but still same even tried re-downloading the game and verifying file integrity.
Because of that the devs also tried to unban again just in case but still not working and now its been 2 days still same nothing's changing.

[drifting herald]

!steamid

[glass olive]

Hey, @loud moss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[loud moss]

76561199154678455

[ocean thistle]

Fixed again, give it 15 minutes

[quick sorrel]

does someone get banned for saying slurs

[ocean thistle]

Voice chat or in-game chat?

[quick sorrel]

voice

[ocean thistle]

We do not moderate voice chat.

[quick sorrel]

he called me the hard r so many times i got clips

damn it

[ocean thistle]

You may mute him locally on your end and/or turn off voice proximity chat in your settings

[quick sorrel]

ok thanks

[flat path]

@lyric basalt

got banned come to discord by u

[drifting herald]

Please dm him privately

[sullen arrow]

How do i appeal to get unbanned

[glass olive]

Hey, @sullen arrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail wadi]

Super jumping guy

i reported

[frigid hazel]

how much time do i need for my ticket to be reviewed?

[viscid vine]

tickets are reviewd as soon as possible.

[frigid hazel]

more than 24hours?

[brazen tangle]

how can i open a ticket for a cheater

[drifting herald]

!ticket

[glass olive]

Hey, @brazen tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frigid laurel]

Can i ask for help here? i would like to try to join the content creator programs on rust, and im wondering how i should go about to do that, i would love to join one of those kingdom events!

[lyric basalt]

Send a DM to @balmy cypress and provide him with your socials

[eternal terrace]

ALOOO? CHEATER br main

f7 sended.

[hollow cosmos]

!report you should also create a report ticket 🙂

[glass olive]

Hey, @eternal terrace

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ancient dune]

1253306960992796804

980675197449429032

One banned but still has message up for some reason, other still here

#looking-for-group message

Also possibly a scam but someone will have to bait that one as slightly dif format

[brazen spade]

Could somebody on US main report Charlotte.493 for? Just banned him on Hollow and he's on that server. No out of game ticket system here. 76561198186286990
account created 14 hours. Will answer admin dm for proof :)

[fallow veldt]

!report

[glass olive]

Hey, @brazen spade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brazen spade]

ah I see thanks!

[fallow veldt]

np

[brazen spade]

I'm blind lol

[prime pike]

any reason why i cant create ticket on network support?

[fallow veldt]

does it say anything?

like any error message

[prime pike]

interaction failed

[fallow veldt]

You have one already opened?

[prime pike]

closed

[ripe sequoia]

why is there a blatant cheater and hes not getting banned?

[fallow veldt]

!report

[glass olive]

Hey, @ripe sequoia

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ripe sequoia]

im good twin id rather wait

gonna take 20 years either way

[fallow veldt]

Then dont complain?

[ripe sequoia]

nah i will

[fallow veldt]

okay, makes no sense tho but do what you want

[ripe sequoia]

it makes no sense that theirs a cheater and it takes more than a month to get him banned even if i report?

yeah sure lmao

[fallow veldt]

If you report it will be rewieved asap, doesnt mean that he will 100% be banned if he isnt cheating tho

[ripe sequoia]

his steam profile isnt setup hes lvl 0

he knows where i am at all times

[fallow veldt]

If you think he's cheating and want him banned then report him?

[ripe sequoia]

I DID

[fallow veldt]

Am I tripping

[frigid laurel]

@lyric basalt now ive done it! Thank you so much for the heads up 😊

[mint beacon]

How can i get unbanned? They banned me for association and i dont cheat.

Any admin?

[fallow veldt]

Then wait until you get a response in your report (sorry for the missunderstanding)

[fallow veldt]

!banappeal

[glass olive]

Hey, @mint beacon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eternal terrace]

Ticket #2d449c respondan, revisen por favor

3 horas para banear un cheater.

full wallhack

[drifting herald]

Los tickets de informe se manejan en el orden en que llegan. Tenga paciencia y un administrador se ocupará de ello pronto.

[eternal terrace]

gracias, anda matando saltando, volando y me esta raideando

[fallow veldt]

@queen pendant Can I help you

[queen pendant]

i waiting for luke

[fallow veldt]

"come to discord" - luke?

[queen pendant]

ye

[fallow veldt]

pls dm him

[queen pendant]

already

[fallow veldt]

wdym?

[glad bluff]

where do i report someone

[drifting herald]

!report

[glass olive]

Hey, @glad bluff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glad bluff]

!report

[glass olive]

Hey, @glad bluff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ivory stratus]

any active admin ?

[night dragon]

Hey, someone hacked my team member account
then changed password, someonw can help now?

[median crown]

im not an admin but maybe i can help

[long wren]

We are not steam customer service

[stark mortar]

como falo com o suporte brasileiro?

[drifting herald]

quero dizer que nossa equipe de suporte sempre pode usar o Google Tradutor

você tem alguma pergunta?

[stark mortar]

ola minha equipe foi banida injustamente, pode me ajudar?

eu e meu time

[drifting herald]

!appeales

[glass olive]

Oye, @stark mortar

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[stark mortar]

nao parece ser do rustoria

me baniram injustamente

[drifting herald]

por favor, você e sua equipe podem apelar da proibição em https://rustoria.co/support/appeal

[stark mortar]

toda a minha equipe deve enviar ou somente eu representando eles ?

[drifting herald]

se você for banido, envie um e também se seus amigos forem banidos, eles podem enviar um separadamente

[true jetty]

I just got a ban from rustoria. the entire team feel on the ban. no one was using anything and i have over 5k hours in the game never got banned like this. strongly refuse playng with cheaters. i have appealed the ban but what about the base? it will decay like this. an entire wipe lost because we got some reports probably ?

is anyone around to somehow try and resolve this ?

[stark mortar]

fui banido injustamente do rustoria!!!!!

What do I do if Rust banned me incorrectly saying I use a hack but I don't use anything?

[steady turret]

How am I getting banned because some dude was cheating ? I don't even know the dude nor am I playing with him. He ran up to me offering to sell cheats and I said no.

[drifting herald]

como eu disse apelo

[steady turret]

Then some loser reports me who has no impulse control and I get banned?

[drifting herald]

!appeal

[glass olive]

Hey, @steady turret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark mortar]

but it seems that I was banned because of rust and not the rustoria server, I didn't use anything, my computer is clean

[drifting herald]

you have appealed?

[drifting herald]

gameban?

[true jetty]

@drifting herald yes i have and also instructed my tribe members todo the same. do you know how long it usually takes? an estimate ?

[stark mortar]

Yes! I can't log into any server, I formatted my computer yesterday and the game banned me incorrectly, I don't use any external programs

[drifting herald]

appeals usually take 1-3 buisness days to recieve a response

[true jetty]

@drifting herald that means rip wipe than rip base and all hard work..

[drifting herald]

if you have been gamebanned, rustoria cant do anything about that

[stark mortar]

Have you ever seen a case like this?

I've never seen this happen, I need some help

[steady turret]

One goof reports ya and u get banned? Without any investigation?? Servers are garbage.

[drifting herald]

you have been gamebanned right? if you have like i said we cant do anything about that

[true jetty]

we did kill some players in oil field. big group. 6 reports and all fall and we will have to wait 3 days to get it resolved.. wipe if gone now..

[drifting herald]

please appeal at https://rustoria.co/support

[steady turret]

I shouldn't have to do this though lol this is blasphemy

[wintry kite]

how do i know how long till my ban is lifted

[median crown]

have you made an appeal?

[winged hill]

Any staff? Being held down by cheaters. I created a ticket, I cannot do anything..

[median crown]

tickets are handled in the order they are received, an admin will take a look as soon as they are able to

[winged hill]

Ok. How long on average any idea? I legit cant do anything..

[median crown]

it may take some time

[winged hill]

Absolutely outraged with support. Closed ticket when this player is clearly cheating. Not sure why no one is spectating.

[mild forge]

can somebody help me please? me and my friends have logged off last night, one of us has been banned, woke up with a random guy in my base and not sure what to do?

havent been raided, none of us were on

[fallow veldt]

insiding?

[mild forge]

not a chance mate, i've played with these lads for years, were all grown ass men. and the lad whos been banned for cheating is absolutely dogshit. it doesnt make sense

woke up this this dude in my base

nvm, cant post pics here..

[fallow veldt]

I dont think there are hacks to go throw door/walls

Can you dm me the screenshot?

[mild forge]

honestly mate im confused. ive got a few good years in this game and im stuck by it

[raven mist]

Whats the steamid of the person banned?

[mild forge]

one second mate

76561198092170227

[raven mist]

Looks they got banned for playing with https://steamcommunity.com/profiles/76561199803879756

[mild forge]

we have no idea who that is

he is in my base this morning

this is what i dont understand

[raven mist]

Looks like your friend deffo knew who they were

Also they were TEMP eac banned

[mild forge]

honestly mate this doesnt make sense. the guy your saying was playing with him was just afk in base for hours on end. he come back disconeccted and banned

he had a birthday party and was just logged in

[raven mist]

Not saying they were playing at that time with them, however it does look like they knew eachother

[mild forge]

what makes you say that?

[raven mist]

Cannot go into detail on what we can see i'm afraid

[mild forge]

but they dont know each other? ive played with capo for years he plays with one person man

he logged on, farmed like 2 nodes and went afk for hours

[raven mist]

Not sure what to tell you lol, they do know eachother

[mild forge]

nobody knows this ghost dude

[raven mist]

Maybe not on that account but deffo know eachother

They can also not just randomly appear in your base

simply not possible

[mild forge]

mate i know that ive played rust since legacy and this is what i dont get

hes also a 50 year old bloke who hates cheaters on this game

its just not a correct ban

[raven mist]

It is a correct ban

you guys know said person, maybe not on the account he's on right now

but deffo know the player

they dont just appear in your base - they mustve known your codes

[mild forge]

you can see if he even had codes no? does he have tc?

mate i have no idea who this person is

[ruby cliff]

vro, i joint rustoria.co-eu medium and i get kiked for cheating, i dont have any bans in rust servers maybe moderator mixed up the buttons on my ID???

[raven mist]

I've said enough - i cannot go into more detail on what we can see and what not

the player was temp eac banned hence why your teammate was banned while being online

[median crown]

!appeal

[glass olive]

Hey, @ruby cliff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ruby cliff]

https://cdn.discordapp.com/attachments/669359964107702357/1349854756214149210/togif.gif

[hushed star]

https://steamcommunity.com/id/StrannikAndrei/ I was playing on your server and was banned for cheating, but I don’t use cheats. Could you please review my kill logs and other relevant data?

[median crown]

!appeal

[glass olive]

Hey, @hushed star

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median crown]

please submit an appeal

[edgy anvil]

https://steamcommunity.com/profiles/76561199227872707/ I was playing on your server and was banned for cheating, but I don’t use cheats. Could you please review my kill logs and other relevant data?

[soft temple]

https://steamcommunity.com/id/PUPAyoutube I was playing on your server and was banned for cheating, but I don’t use cheats. Could you please review my kill logs and other relevant data?

[valid cedar]

!appeal

[glass olive]

Hey, @soft temple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[valid cedar]

!appeal

[glass olive]

Hey, @edgy anvil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft temple]

I sent a request yesterday, I'm waiting

[valid cedar]

thank you for your patience then 🙂

[wet wigeon]

cheats m24 new acconts

[glass olive]

Hey, @wet wigeon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[whole thunder]

Excellent server and excellent server support!
We ban players without reason or justification Suspicious and high-risk account
You're interesting people - write you need more hours to play and blah blah blah. But where are you supposed to get hours to play if you ban regular and honest players, while cheaters run around and help clans??????!

Go ahead, delete my message. You don't like being told the truth, do you?

Hi, we're just people with nothing better to do.
We'll ban any newcomers and any new accounts.
We won't touch any cheaters in clans running around with old accounts. But we will ban newcomers to the game. Blah blah blah

I've seen dozens of cheaters on the server who buy old accounts with a lot of hours and play with cheats. You don't ban them! But if a REGULAR PERSON CAME TO PLAY AT THE COMPUTER CLUB FROM A NEW ACCOUNT, they're immediately banned. Have you seen KDA? What suspicious account is what risk? I've died from every single idiot.

I just don't get it. How incompetent do you have to be to ban all new accounts, both cheaters and normal, everyday players? And yet you still have tons of cheaters. But you ban regular, everyday players.

Accept the appeal? No
Ban clan cheaters? No
Ban legitimate players with new accounts because the old one was stolen, along with all the skins from it? Yes

[vivid canopy]

Ticket #53a967

blatant cheating just joined server

[whole thunder]

Bro, they don't care about cheaters.
They ban honest players, and cheaters play on their servers for days.

[glad bluff]

!report

[glass olive]

Hey, @glad bluff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median crown]

tickets are handled in the order they are received. an admin will take a look as soon as they are able to

[fair geyser]

hey ik the bans take time to look into and what not but if someone could have a look at my ban #1ea8b3 its been abt 6 days since i made the ticket and still no one has responded in it ( Ik it takes time and what not but still)

[west smelt]

hello Can someone stop my VIP subscription for eu medium

[fallow veldt]

!cancel

[glass olive]

Hey, @west smelt

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[west smelt]

ty

[wintry kite]

yes

[tender ruin]

Hello, I submitted an appeal to unban my account, and my appeal was accepted. However, when I log in to the server, it says that cheating is disabled.

[median crown]

an appeal response typically takes 1-3 business days but can be more or less based on the situation

[dawn pebble]

what do you need to connect to the server

[median crown]

how long ago was your appeal accepted?

[tender ruin]

I don't know when my appeal was accepted, but I saw it yesterday.

when I connect to the server, it kicks me out and says I'm cheating

[hollow cosmos]

?steamid

[glass olive]

Hey, @tender ruin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[median crown]

please send your steam id and wait for an admin to assist you, if you don't hear back from an admin after a while feel free to send your steamid again in this channel and explain the situation

[tender ruin]

76561199569993780

[hollow glade]

help

[drifting herald]

Hello, with what?

[hollow glade]

cheater

[glass olive]

Hey, @hollow glade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[drifting herald]

Okay as the bot replied please use this site to report cheaters - https://rustoria.co/support/report

[analog marsh]

is there any admin

[misty scroll]

What do you need help with?

[analog marsh]

i created a ticket

europe 1511

[misty scroll]

I've responded in there

[hollow cosmos]

no

[frigid hazel]

can i get an admin to check my ticket , its been 40+ hours since i made it

[ocean thistle]

What server?

[frigid hazel]

@ocean thistle can u help me ?

[knotty cloak]

hello its first time i join this server but it says im cheating i cant login can you help me

[fallow veldt]

!banappeal

[glass olive]

Hey, @knotty cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[knotty cloak]

do i need any requirement to join

[fallow veldt]

?

To join what

[knotty cloak]

is it possible im banned cuz i have 200 hours

[ocean thistle]

What Rustoria server?

[whole flicker]

Do new players get banned for playing in Rustoria official?

[fathom yew]

Ticket #4424e4

[knotty cloak]

like minimum hours or something

[ocean thistle]

!steamid or appeal id please

[glass olive]

Hey, @frigid hazel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[knotty cloak]

could u also check mine

my steamid 76561198022963524

[ocean thistle]

You need to make an appeal. Have you created one?

[knotty cloak]

will do in a sec, i forgot my password for linking my steam

[frigid hazel]

@ocean thistle appeal id #e85ccb

76561198271331104 and this is steam id

[ocean thistle]

It seems it was accepted within an hour of your appeal

[frigid hazel]

so am unbanned ?

[ocean thistle]

Yes

[frigid hazel]

oh thank you

for your help

[knotty cloak]

i did appeal

[ocean thistle]

Happy to help

[ocean thistle]

What's your appeal id

[knotty cloak]

how do i check that

[ocean thistle]

On the website

[knotty cloak]

Appeal #6b3678

[ocean thistle]

What are your other accounts?

[knotty cloak]

wdm by that

[ocean thistle]

Steam accounts that have Rust

[knotty cloak]

its the only one

[ocean thistle]

Hmm

You will need to wait for a response on your appeal

[knotty cloak]

why exactly is that

[ocean thistle]

Because that's the procedure :)

[knotty cloak]

how are you so sure that i have other account or something lol im here to chill with my friends im losing time but nothnig else why did i even get banned?

[ocean thistle]

Woah, I asked one question

Either way you will need to wait for a response on your appeal

[knotty cloak]

bro i dnot even play this game what kinda procedure is this

[ocean thistle]

Right here in the last line

[knotty cloak]

u unbanned other people in 5 minutes

[ocean thistle]

?

I checked the status on their appeal and it was accepted 1 day ago

[knotty cloak]

u still didnt tell me why i am banned?

[ocean thistle]

You will need to wait for a response

The reason is displayed for you

[knotty cloak]

how can i be banned in a server i didnt even played before

i asked one question is it because i have low hours on thiws game u both didnt answer

[ocean thistle]

I didn't see that question

We don't ban for low hours

[knotty cloak]

.

[ocean thistle]

@knotty cloak

[knotty cloak]

then u guys are on some drugs or something :d theres no reason for me to get banned

[ocean thistle]

Anyway, I hope you have a good day. You will need to wait for a response to your appeal.

I have to go now

[knotty cloak]

u are terrible at your job

[ocean thistle]

Thank you for the kind words

[frigid hazel]

xD

[knotty cloak]

objective feedback, have a good one

[ocean thistle]

Appreciate it

[knotty cloak]

crazy that u are acting like sherlock holmes thinking i have another rust account

i bet u guys cant ban the real cheaters XDDDDDD

[flint hull]

I live in Turkey, where Discord is blocked, so I have to use Google DNS to access it. I do not use any cheats. I had exited my game just to reset my internet connection, and when I tried to log back in, I saw that I had been banned for cheating.

[fallow veldt]

!banappeal

[glass olive]

Hey, @flint hull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hallow crane]

Can you play with macros on your server?

[flint hull]

I created a ticket and I’m waiting for a response. My ticket number is: Appeal #4527b3.

[toxic shard]

You are not allow to use cheats on our servers no ...

[glacial fiber]

i just f7'd a cheater, how long until they get banned?

[flint hull]

marc can you halp me ?

[hallow crane]

comediant play with macros

[toxic shard]

Make a report if you wish to report someone

[toxic shard]

Not my appeal i'm affraid

[fallow veldt]

Reports are handled asap, I cant give you a direct time tho

[glass olive]

Hey, @glacial fiber

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glacial fiber]

alright ty

can i post their steamID here so you guys can look at him?

[hallow crane]

he has 2 place leaderboard on EU MAIN server

0 recoil with AK

[toxic shard]

Still, if you wish to report someone it needs to go in a ticket

[flint hull]

I had logged out at the outpost, and my loot might be lost. Is there any chance you can help me quickly?

[toxic shard]

That's the expected behavior

after a few minutes offline the bots will kill you, that's a vanilla behavior

[hallow crane]

how do you know that he has the software? After all, a macro for 0 recoil does not appear as a cheat

[toxic shard]

Obviously we will not disclose our tricks

[flint hull]

There is a 20 minute time limit, if I get banned my loot will not be lost

[hallow crane]

just on other servers, for example, the moderator checks the attacker's PC through Discord

[knotty cloak]

@ocean thistle im sorry for my attitude, i got mad on behaviour u acted like im hiding my second account and i jsut wanted to spend time with my friends. i got unbanned quickly i still dont know why i got banned but its fine

[hallow crane]

ok

[grand sage]

could a staff member please look at Appeal #266039

[wintry kite]

cant i get this garbage ass ban lifted? since it wasnt a justified ban?

like i want to play rustoria holy shit

[misty scroll]

Did you appeal?

[wintry kite]

yes its 1 more day

[misty scroll]

Well then it's out of your hands, simply need to wait for a reply

[wintry kite]

no i mean 1 more day for ban to be lifted

it was a 1 week ban because yall think my mate is cheating

but then the ban became a high risk account

but my ban is still the same

[misty scroll]

The ban didn't become a high risk account, unsure why you say that?

I'm just looking at your bans right now

[glacial fiber]

i just found another cheater, they were trying to spiderman up my base lol

[misty scroll]

You were banned for playing with "ComebackKing", who was only ever banned for Cheating

[misty scroll]

Could you submit a ticket please? https://rustoria.co/support/report

[glacial fiber]

im not logged into my steam - can i send you the info via DMS?

[misty scroll]

We don't take reports through Discord unfortunately

[wintry kite]

let me ask you this he is still not banned from game and never will be because he isnt cheating will his ban be lifted if he doesnt get banned in like a month or more

[glacial fiber]

can i send you their steam ID so you can check him out please?

[misty scroll]

I remember you now, you're still asking about this?

You're not listening to what I'm telling you, so just wait out the ban and you're free to play again in a day 👍

[misty scroll]

I'm not currently in-game dealing with tickets, so you'd be better off making a ticket

[wintry kite]

yeah but i want to play with him we been playing together for years

[misty scroll]

You're free to do so on other servers then

[wintry kite]

damn yall actually think you are better than anticheat

[glacial fiber]

ah well i suppose we gotta let eac deal with him. its such a shame, its a brand new account too - 99841. and likely has like 50 hours or something.

[misty scroll]

Not at all, we're two completely different, complementary systems, like I said the other day. Believe what you want to believe though.

[glacial fiber]

But hey, thank you for the help chief. Good luck and have a good day.

[misty scroll]

That's not good to hear 🙁

[glacial fiber]

yea, i mean its alright i guess, if i did send you the steamid could you forward it to an active admin as im not able to create a ticket rn?

[misty scroll]

Shoot me a DM and I'll see what I can do

[glacial fiber]

thank you so much

[tender ruin]

Hello, I submitted an appeal to unban my account, and my appeal was accepted. However, when I log in to the server, it says that cheating is disabled.

[tender ruin]

.

[fallow veldt]

?steamid

[glass olive]

Hey, @tender ruin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

You're good to connect in 15

minutes

[glacial fiber]

yea, after you get unbanned it can sometimes take like up to an hour or so for the system/battlemetrics to like do its magic and make sure its correct, dont try to spam join or youll just have to wait again

[smoky seal]

How do I make a ticket for being banned from rustoria servers, Ive never cheated, no VAC bans, nothing at all. Im not banned on any other server on rust.

[drifting herald]

!appeal

[glass olive]

Hey, @smoky seal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[magic linden]

any admins on?

[long wren]

sup

[magic linden]

i think im playing with a cheater im not sure

hes kinda sus ngl

[magic linden]

can i send u his id? me and my mate dont wanna catch a ban

[long wren]

what do I do with that steamid?

[magic linden]

u an admin,?

[long wren]

if around cheater or what

[magic linden]

did u read my messege or no?

[long wren]

i read

[long wren]

If there is no problem with your account, you will not be banned.

[magic linden]

there isnt but maybe my teammate is, i dont wanna catch an assocation ban

[long wren]

If you are associated with a cheater, you will inevitably be banned.

whether you knew it or not

[magic linden]

so can you check this out?

[long wren]

make a ticket

[hushed stone]

hey

i need help

@cunning tulip

[long wren]

whatd o you need help with

[hushed stone]

i just got insided and basically my friend invited someone who was racist and changed codes and all i have a clip of it

soon as i logged on and he heard my voice

because he wanted to be center of attention and i was talking to my friend and he thought i was talking to him

he was just doing to much

[long wren]

he typing or ingame voice

[hushed stone]

all that time i spent and my base gone.

ingame voice

in discord

[long wren]

we dont moderate voicechat

[hushed stone]

he insided tho?

you support racism? and ppl who take other ppl bases after all the time spent?

[long wren]

🤨

[hushed stone]

yk its cool i just wont fw rustoria anymore. minds well ban me because i wont be playing with no insiders/ rasict ppl

[long wren]

insiding is not against the rules 🙂

[long wren]

and I don't think this has anything to do with Rustoria either 😅

[glacial fiber]

"Berg!: ever n*a" - https://steamcommunity.com/profiles/76561199142527514/ Please mute him admins :)

[long wren]

what happen?

[glacial fiber]

said the n word

and i took great offense to that

[long wren]

!ticket

[glass olive]

Hey, @glacial fiber

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[true jetty]

i just got a reply on my appel. one of the players on the "group" keeping in mind that player that got banned for cheathing had no access to my tc or base or turrets! i got also banned along with everyone on the same "group" because we where gona do oil with the neighburs living close by witch was the guy suposedly cheating. i got my appeal denied howcome? is that not unfair? me having over 5k hours in the game yet i get banned and appeal denied?

does that mean ill have a ban showing on my account?

[glacial fiber]

@true jetty were you gamebanned? did you do anything else with that group that had the cheater? if you weren't gamebanned (cheating) then there will be no publicly available ban on your profile

[true jetty]

i got banned for playng with a cheater

need to wait out 7 days or similar

my question is will it show ban on my account now ?

"Rustoria Admin
• 7:23 PM •
Admin
Hello there, your team mate was game banned while playing on our servers. This means they were cheating. Unfortunately, you will need to wait that temporary ban out (7 days remaining). Thank you and I hope you have a wonderful day."

[glacial fiber]

no as its not a gameban

[true jetty]

so it wont show in my steam account correct ?

[glacial fiber]

its only privately available to admins

[true jetty]

thank you sir.

[glacial fiber]

yea it won't show dw

[eternal plaza]

Hi, I would like to know why I was banned on all servers, what kind of deception?

[hasty rock]

@long wren been 3 days on my ticket not 1 response

Appeal #eeb0f5 Reason : high risk account?

[drifting herald]

Have you appealed if not please do at https://rustoria.co/support

[hasty rock]

its been 3 days can i have some sort of response

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eternal plaza]

Yes, I did it.

[long wren]

What is the status of the appeal?

[brazen agate]

Yo I am being held hostage by 15 people putting cuffs on me not letting me F1 kill

[hollow cosmos]

Admins don't interfere with gameplay so there is nothing we can do to help

[north bison]

.

[long wren]

?

[shadow sun]

shame kid

[drifting herald]

Hey that person is not an admin also admins dont take reports via discord/dms please use this site to report a player - https://rustoria.co/support

[hallow crane]

Obviously we will not disclose our tricks

Hello there, your ticket has been closed due to inactivity. If you have any concerns please feel free to reach out again. Thank you and have a wonderful day!

BIG anti soft system

[long wren]

?

[hallow crane]

I created a ticket and it was just closed

[long wren]

what did you create the ticket for?

[hallow crane]

cheater report

[glass olive]

Hey, @hallow crane

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hallow crane]

macros 0 recoil

[long wren]

If his behavior is active, please make ticket.

[nova halo]

who is the admin that appealed my ticket

i want to speak with him

<@&274971100184576010>

[long wren]

Chat on your appeal

[nova halo]

where

[long wren]

your appeal

[nova halo]

I cant

[long wren]

why??

[nova halo]

I already appealed

[long wren]

You can send add messages

or appeals was denied? @nova halo

[nova halo]

ye denied

[long wren]

cheating?

[nova halo]

ye

not me

[long wren]

If the appeal was denied, then that is the final decision.

[nova halo]

playing with cheater

[long wren]

@nova halo

[nova halo]

i need to find the admin

that appealed my ticket

[long wren]

appeal or ticket

[long wren]

you dont need know banning admin

[nova halo]

yeah i do trust me

[long wren]

Unfortunately, there is no other way.

and no need admin tag

[acoustic prawn]

hey i was just false banned on rustoria.co US main

[long wren]

!appeal

[glass olive]

Hey, @acoustic prawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glacial fiber]

NOT ALBINOOOO

[last herald]

hello any admins

@cunning tulip

[long wren]

Hello

what do you need help with

[last herald]

how do i create a ticket about a cheater

[misty scroll]

https://rustoria.co/support/report

[woven folio]

how high is the pop on eu mondays which wiped in 2 hours?

[misty scroll]

You can see the average pop on BattleMetrics if you scroll down to "Server Statistics" https://www.battlemetrics.com/servers/rust/20151421

Last wipe it was roughly 700-850 pop on wipe

[thick nexus]

Can andmin please unbanned me before wipe? <@&274971100184576010>

https://steamcommunity.com/profiles/76561199388559922/

[viscid vine]

!appeal

[glass olive]

Hey, @thick nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thick nexus]

Luke told my friend i am unbanned

And connect but when i do it still says cheating

[balmy cypress]

I don't remember that, but looking

Oh yes I remember

[thick nexus]

Please luke fix it before wipe

[balmy cypress]

Should be good now, wait 5 minutes before you try to connect

[thick nexus]

I will be home in 30 mins and lyk

[dire pecan]

Hello is there any possibilite of talking with a mod in call a have a problem i need to discuss with a human

[misty scroll]

What's up? I'm a human

[dire pecan]

My main account got hacked and when i got it back i was game baned i lost my 4 k hours and around 120 € in skins but i know i couldn do anything so i created an new accoutn bougth rust again because a love this game and a want to keep playing it and when i got into rustoria eu main i got baned for ‘ban evasión’ so i just wanted to prof that im not a cheater may be u can check my PC or something i have already apeal in the web but i get no anwer

[misty scroll]

If you appealed then you simply need to wait for a response, it will be manually reviewed by one of our admins

Make sure you put all the information/proof in there so you don't have to wait longer than necessary

[dire pecan]

My Discord acount is linked to what was my main acount that got baned how i linked it to the new one

[misty scroll]

You can make an unlink request at https://rustoria.co/link

[dire pecan]

Thanks @misty scroll

[misty scroll]

Yeah no worries

[remote jetty]

rustoria have prem servers?

[hollow cosmos]

yes @sharp girder @compact wyvern @kindred ermine

[remote jetty]

EU?

[hollow cosmos]

nope

[manic bridge]

Idk if i bought vip for mondays or not

cant see in my history but i think yes

[thorny dune]

Give it a minute or two and refresh the page if you are looking at your account page so it can update and you should see the VIP there. If not and you see the payment did go through you can always open a #payment-support ticket

[proven hemlock]

any admin there?

can somone help me

[median crown]

im not an admin but maybe i can help

[proven hemlock]

hey bug

no you can't

just need an admin out here

but thank anyway

[viscid vine]

Just tell your problem here

[proven hemlock]

can we talk in private?

@viscid vine

[viscid vine]

what's your problem related to ?

[proven hemlock]

nothing right now

its just too late

[ancient dune]

#looking-for-group message

#looking-for-group message

2 probable scams, dunno how mods are missing them

#looking-for-group message aaaaand another still not banned

[long wren]

have proof?

[remote jetty]

700 ping on monday

[long wren]

🫡

[gloomy sparrow]

wsp

[spark frost]

Appeal #41e814 how long will be reply?

i need help plz

[hollow cosmos]

appeals take 1-3 business days for a response

[bronze mist]

i can bark in vc if u wanna go chit chat

[hollow cosmos]

can be faster just depends

[spark frost]

1-3?

[hollow cosmos]

1 to 3 days

[spark frost]

omg

[hollow cosmos]

please keep this channel for support only

[spark frost]

can any admin help me to check i think its worry ban

[hollow cosmos]

you will have to wait for the banning admin to respond to the appeal 🙂

[bronze mist]

sorry, i was trying, it's my first day. got it.

[spark frost]

can check my ticket who do that ban?

[hollow cosmos]

No, there is no way for you to find out what admin banned you

[spark frost]

I've been wrongly banned before.

[hollow cosmos]

you just have to have some patience and wait for a response

[spark frost]

bcz vpn

Appeal #41e814

appeal has been denied.

for no reason

wtf why

[hollow cosmos]

if that is the case then you will have to find another server to play on

[spark frost]

for no reason?

[hollow cosmos]

admins have their reasons. i will not be getting into that with you as its not my thing to discuss.

[spark frost]

thats cool i was play on oria about 500+ hours already and now i got ban for cheating that's ridiculous.

[spark frost]

Is there no way I can ask a more senior administrator to take the survey?

[sturdy terrace]

If your appeal was denied then as Doomx said, that decision is final. You will have to play elsewhere.

[spark frost]

Sir I'm a streamer and I don't understand why I got banned, it's unbelievable. My teammates and the fans who were watching me were all surprised.

[sturdy terrace]

The reason is in your disconnection message. There really is not much more to say. You made an appeal, that appeal got denied, your ban is perm, there is nothing else for you to do unfortunately.

[spark frost]

Many of you have told me that my appeal was answered denied That is all.

If posty comes, it will be banned by the server.

xD

[misty scroll]

You're banned for cheating, not sure what more there is to it

Of course we aren't going to unban a cheater

[spark frost]

how i cheating?

you want see my pc? i can show me anything you want to check

[misty scroll]

We don't give out information regarding bans, and we wouldn't ban without being certain, so a PC check is not something that is at all necessary

[spark frost]

I don't think there's any evidence. Maybe it was just a silly video.

i was play on oria more than 500+

[misty scroll]

You may believe whatever you want, that doesn't change the situation

[small bolt]

hello i'm join to rustoria first time but i get ban for cheating can i get unban? 76561199498179757 steam id

[valid cedar]

!appeal

[glass olive]

Hey, @small bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spark frost]

Right now I can even use my video call to show you how I play.

[misty scroll]

How you play is of no relevance to me, you're banned and the ban is staying

Have a nice day

[sullen spoke]

Can i ask if i dont see your servers on rust and when i join one from the history of servers i played it says that the server needs an update what am i supposed to do?

[hollow cosmos]

are you playing on staging branch?

[spark frost]

You can give the evidence to EAC. Let them ban me. Prove that you are right

[sullen spoke]

Yes

Is that a problem?

[hollow cosmos]

yes, staging branch is a test branch used to see new things in the next update

if you want to connect to rustoria servers you need to be on the main game

[sullen spoke]

But i cant launch the game

[hollow cosmos]

if you are able to launch staging then you should be able to launch the main branch as well

do you get an error?

[sullen spoke]

No it just says launching and then stops the launch and i am left with the button play

It says starting game and then it fails

No error no nothing

[hollow cosmos]

you should try verifying your game files to repair any broken files

[sullen spoke]

I just did that and it still doesnt work

Can i switch to normal branch from the staging branch in game?

[hollow cosmos]

im not 100% sure about that but it doesnt hurt to try it out

[sullen spoke]

How can i reinstall the files?

Im going to try reinstalling the game

To see if that would help

[fallow veldt]

!gamefiles

[glass olive]

Hey, @sullen spoke

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[sullen spoke]

Yeah i know how to do that but it still doesnt work

Like i said im going to reinstall the game to see what happened

[sturdy forge]

hello i need help with an issue regarding cheaters on eu east long rustoria

[lyric basalt]

!report

[glass olive]

Hey, @sturdy forge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy forge]

how long do cheater reports usually take?

[hollow cosmos]

they are looked at by admins as soon as possible but the times can vary

[dire pecan]

I only have done 1 apeal and the next tiket i tried set me this

[hybrid whale]

Does us mondays wipe at 12 or 3pm today?

[hollow cosmos]

wipe times in your local time can be found in #server-info

[hybrid whale]

I didn’t see it In there. Rustoria.co - US mondays

[hybrid whale]

I’m retarted thank you

[jagged obsidian]

im stuck in this creen like 20 min, any chance i can restart rust without getting queue again?

[hollow cosmos]

you will have a 2 minute grace period to join back once you close your game

[jagged obsidian]

so i can normally shut down whole game and reconnect?

[hollow cosmos]

alt f4 then rejoin

[jagged obsidian]

ty

[near halo]

is there anyway to file a ban appeal i was playing with a random from the discord and ig he was cheating

[viscid vine]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[acoustic prawn]

you guys are retards falsed banned my friend and i for esp cus ur admin is a lazy fuck

teach ur retards to do a decent job

[viscid vine]

You can appeal the ban 🙂

[acoustic prawn]

denied

[viscid vine]

Thanks for your kind words

[acoustic prawn]

for esp while he was screensharing to me XDDDD
'

[viscid vine]

you can play elsewhere

[acoustic prawn]

your welcome

[near halo]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[acoustic prawn]

fat fuck

[viscid vine]

I only have like 72-73 kg's

[hollow cosmos]

this wont help your case

[viscid vine]

i'm not fat

[acoustic prawn]

its alr denied just had to let yall know how bad ur admins are

[hollow cosmos]

or you can just move on and find a different server 🙂

[acoustic prawn]

it was a really unfortunate wipe to lose like that had some good plays

[viscid vine]

So you got your answer and you can move to #general please.

[exotic kelp]

I need someone to move my vip to another account as I bought it wrong on another account...

@cunning tulip

[hollow cosmos]

please make a ticket in #payment-support

[exotic kelp]

i did but no one respond

[hollow cosmos]

you just have to be patient as there are only a few people that deal with those tickets

[versed shuttle]

I was banned for using cheats, what should I do? @cunning tulip

[golden tree]

I want to report a cheater

[fallow veldt]

!report

[glass olive]

Hey, @golden tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fallow veldt]

!banappeal

[glass olive]

Hey, @versed shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden tree]

!report

[glass olive]

Hey, @golden tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rain raven]

!banappeal

[glass olive]

Hey, @rain raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[young drum]

!banappeal

[glass olive]

Hey, @young drum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rain raven]

!banappeal

[glass olive]

Hey, @rain raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[subtle bridge]

Is there a way to find out if members I have previously played with have since been banned for cheating ? They had a cheater in their group and were banned for association but I want to make sure they weren't cheating before I play with them again

[shut sage]

i got kicked from rustoria.co eu mondays and when i try to conenct it says me connection attempt failed, also happening to alot of other people

[smoky urchin]

me2

i dont know why

[quick gorge]

m2

[shut sage]

@hollow cosmos can you tell admins pls?

[hollow cosmos]

yea

[shut sage]

thank you

[silk lotus]

Eu mondays works??

[smoky urchin]

we are fucked

only for some people

[hollow cosmos]

the issue has been forwarded

[fringe fulcrum]

i got kicked from rustoria.co eu mondays and when i try to conenct it says me connection attempt failed, also happening to alot of other people

[fallow veldt]

Are you spanish/portuguese?

[fringe fulcrum]

portuguese

[lyric basalt]

Forwarded to devssssssss

[shut sage]

It seems to be only portuguese/spanish people

[smoky urchin]

i have spanish friend connected

[fringe fulcrum]

now i will have to wiat the queu its not fair

[flat locust]

Hello! I want to know why I was just playing and I want to know how it turned out. 76561199802396682

[fallow veldt]

I dont really understand what you mean, can you rephrase it please? (:

[quick gorge]

it seems to be fixed

[cobalt horizon]

my ban was denied, does that mean im baned for ever or just for a week

[hollow cosmos]

that depends on how long your ban is

you can check by connecting to a rustoria server

if your appeal is denied you will have to wait out the ban duration or find a different server to play on depening on if it was a temp or perm ban

[flat locust]

I just got banned from your server, I play clean

[indigo thunder]

how long do appeals get checked? its kinda urgent

[hollow cosmos]

1-3 business days