support

[glossy thorn]

High risk account, whatever that means

I have 2fa so it's a secure account

[coarse scarab]

Hello. I got banned from the server for no reason idk why, it sais i was cheating but im not so pleas can i get some help

[sturdy terrace]

!appeal Please submit an appeal on our website

[glass olive]

Hey, @glossy thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glossy thorn]

I already did that

They denied it with no reason

[sturdy terrace]

Please make an appeal over on our website over at: https://rustoria.co/support/appeal

[sturdy terrace]

If your appeal got denied then that decision is final. You will unfortunately have to go play elsewhere.

[hot crane]

How long should I wait for the appeal to be checked?

[glossy thorn]

Womp womp id at least like to know the reason

[sturdy terrace]

The usual response time is 1 - 3 business days, though our admins usually respond faster than that

[sturdy terrace]

The reason is in your discnnection message, yours is High risk account correct?

[glossy thorn]

Yes, but what does that mean

Was I reported for cheating or something

[misty scroll]

It means your account is deemed too high risk to play on Rustoria

[misty scroll]

This is completely irrelevant

[glossy thorn]

What steps could I have take to not have that happen?

[indigo pine]

Hello, when will my ban appeal be reviewed?

I got banned because of VPN

[fallow veldt]

We allow vpns

[indigo pine]

I didn't know that but I know I didn't cheat.

[fallow veldt]

You can see for what you got banned, when you try to connect to a server

[cyan cloud]

/report

[glass olive]

Hey, @cyan cloud

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow mortar]

I played on the same team with the guys, we built a house and a man who played alone settled next to us, killed us, after what time he suggested that we join the green team so that we wouldn't kill each other, he had a separate house and we didn't even know who it was, especially since he was a cheater. They didn't share it, didn't contact each other in any way, and didn't help each other, just didn't touch each other.

[sturdy terrace]

?appeal

[glass olive]

Hey, @hollow mortar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid pike]

ticket 76561199068503517 aim and wallhack pls help right now

[brittle glacier]

Hello. My appeal on “playing with cheater” ban was rejected. I’m not a cheater and dont play with cheaters either.. the only thing, that could be - i didn’t know somebody was a cheater. What can I do? And one more question - is my ban permanent?

[cloud trench]

ticket wall hack aim 76561199035622907

rustoria Eu east long

[cloud mango]

?appeal

[glass olive]

Hey, @cloud mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zinc karma]

hey, i am trying to join Rustoria eu mondays and i keep being spawned inside the terrain and being kicked back to the main menue screen

it has now let me spwn normally

[near halo]

I've never used a cheat before, but why is it a cheat van

They're not going to release it even if I ask them

I can't ask you any more questions

[worn echo]

anyone knows this problem when I try join eu monday others work fine

Can someone help?

[livid sundial]

whats team ui on eu medium

[abstract ember]

@sharp rapids

[wispy dirge]

12

#server-info

[fallow veldt]

Sorry for the late response, everything working now?

@carmine mesa Can I help you?

[carmine mesa]

nah all good

[zinc karma]

Its okay atm. Sometimes when i respawn it puts me underneath. But as soon as i rejoin it works

[vocal lintel]

stuck on receiving data

[normal orbit]

rust issue I'm afraid, disconnect and reconnecting usually fixes it.

[tawdry heart]

may i please contact a moderator or any type of support i really need to talk to someone

[fallow veldt]

Sure, you can dm me if you want (:

[tawdry heart]

i dm u

[polar frigate]

Hello, I got a ban about an hour or two ago, which says that I played with a cheater, but I didn't play with any cheaters. The people in my team are 100 percent sure they aren't cheaters, and I would like to know when I will be unbanned. It would be really helpful if a supporter could get in touch and help us because we had a lot of fun on this server and we don't intend to cheat. We wouldn't do that.

[sturdy terrace]

?appeal You can ask who the cheater was and how long your ban is in your appeal

[glass olive]

Hey, @polar frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar frigate]

I have already made an appeal but I have not received a response and I would like to speak to someone who is a supporter

[fallow veldt]

The standard response time is 1-3 business days, appreciate your patience

[polar frigate]

ok

[livid moat]

Help please, Rust+ says that the server is offline and does not allow me to do anything

[drowsy wing]

i boost server and /auth dont work

[fallow veldt]

!auth

[glass olive]

Hey, @drowsy wing

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[drowsy wing]

its not working on eu main?

[hoary stream]

how do i see my status on my appeal

[long wren]

? wdym

[long wren]

https://rustoria.co/support

서버에서 금지 당하셨다면 항소를 만들어주세요 https://rustoria.co/support

denied?

한국말로 하셔도 됩니다

[hearty fulcrum]

번역기 쓰는 거 아니고 저희도 한국인입니다

항소 문의 한국인이라고 무시된 거 아니고 무고 밴도 아닙니다

[near halo]

그럼 1분도 이용한적 없는 서버 밴이유가 뭘까요?

[hearty fulcrum]

사유는 밴 회피입니다

ban evasion

[near halo]

그게 무슨소리인지

알수있을까요?

[hearty fulcrum]

다른 계정으로 서버 밴 당하셨는데 새로운 계정으로 플레이하시려고 하는게 밴 회피입니다

네 도원님의 계정 중 핵으로 서버 밴된 계정이 있습니다.
새 계정 사시는 건 스팀 이용약관에 맞지 않는 행위이며 새 계정 중 이미 밴 되어있던 계정이 있을 때 새 계정 주인이라고 풀어드리지 않습니다. 본인의 계정은 본인의 책임입니다.

밴 정보는 플레이어에게 공유하지 않습니다

[timid idol]

admins please check eu mondays .

cheaters around arctic base.......

[glass olive]

Hey, @timid idol

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crisp mantle]

toria mondays p5 top left deimas is cheating ive made ticket and got clip proof

[thick yacht]

https://streamable.com/vuioqg

[hollow cosmos]

!report put this in a ticket rather than in here 🙂

[glass olive]

Hey, @thick yacht

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wintry kite]

nah

why ban me and my teammate because you suspect that he is cheating

with no proof holy shit just lost my 2 ak sets

[drifting herald]

!appeal

[glass olive]

Hey, @wintry kite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry kite]

already did but now i have to wait a really long time

like why is there such a thing

why ban people because you suspect

[drifting herald]

Appeals usually take 1-3 business days

[wintry kite]

can you give me an answer

why do you ruin peoples wipe because they are on their alt account?

[drifting herald]

as i said 1-3 business days you will have to wait for an answer sorry

[wintry kite]

thats not what im asking

what im asking is that why is there such a thing where you guys ban people because they are on their alt accounts and you suspect them

like yall just wasted 7 hours of my life for no reason

[drifting herald]

i cant give you an answer to that sorry

[thick yacht]

!report

[glass olive]

Hey, @thick yacht

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thick yacht]

i did just waiting on a reply

[wintry kite]

rip had m2 and a ton of shit as a duo and got kicked while both of us were outside with ak kits and now my base is either destroyed by admins or gonna get raided all because they suspect we are cheating with no proof

[crisp mantle]

created another ticket with proof

[alpine relic]

im banned and it says no active ban ?

[drifting herald]

i have made admins aware of this again

[round sentinel]

on rustoria us monday sssss is cheating hard asf

can i get an admin to do their job rq?

soggy dogggy his teamate is to

[fresh sleet]

!report

[glass olive]

Hey, @round sentinel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[round sentinel]

done

[round sentinel]

if you got banned and then log in with an alt it 100% should be banned to

[hearty fulcrum]

hey this should be fixed for you now. please try to reconnect in about 5-15 minutes. if it doesn't let you join again, please let me know (and do not spam connect)

[lost roost]

uh i need help

i just got off US LONG PREMIUM to play a dota game with my girlfriend and i can back to get on and it said i was banned, the description was "cheating" but i did not cheat at all. i made a ticket online and am hoping i can get someone to unban me tonight.

i will do pc check and all other stuff required

it doesnt say game ban on my account and i can log into other premiuim servers so im not sure if this is a false ban or a bug

<@&274971100184576010>

[wispy dirge]

?steamid

[glass olive]

Hey, @lost roost

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lost roost]

76561199069407668

[frank oyster]

Hi, I was banned from the rustoria monday server on all servers for using cheats, but I didn't use them. Could you help me?

[wispy dirge]

Wait 15 min and you should be good to connect.

[lost roost]

thank you so much.

[wispy dirge]

?steamid

[glass olive]

Hey, @frank oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frank oyster]

76561199119739262

[wispy dirge]

Please wait 15 min and you should be good to connect

[frank oyster]

thank you

[sick yoke]

Hi, I was accidentally banned for playing with cheaters, but I never played with them. 76561199239183211

[cinder zealot]

!appeal

[glass olive]

Hey, @sick yoke

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shell elk]

hi, please tell me I was banned for a risky account, I played with friends on your server for a few days, I decided to play with PC club on the weekend while I'm not at home, I don't know what's wrong, how to play further? I don't want to lose the weekend (Steam ID: 76561199684392072)

[fresh sleet]

Hey, please open a ticket iN here so an admin can take a look and help you out!

[glass olive]

Hey, @fresh sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fresh sleet]

!appeal

[glass olive]

Hey, @shell elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shell elk]

I have already filed an appeal on the website, I have been waiting for about 2-3 hours, and time is running out, please help me

[fresh sleet]

Appeals are taken care in the order they arrive, 1-3 business days, might be sooner, but you have to be patient...

[shell elk]

can i tell you the appeal number to speed up the process somehow? please

[fresh sleet]

We cannot do that, I am sorry. The admins will take care of that as soon as they can. Thank you for your patience!

[shell elk]

thanks for the info, hopefully it will be soon

[lean sky]

any admin got any info about me getting unbanned?

[ornate ivy]

how can i speak with admin please?

[tough hare]

Gotta say respect to admins on rustoria. Everything was basically smooth and cant complain. Thank you staff!

[lean sky]

damn not for me taking 3 weeks to get unbanned and im probably still not gonna to be unbanned

[jade gorge]

Hey Support, i just got Chat muted for 48 Hours for typing Nigeria in chat? 76561197969911706 Steamid

[viscid vine]

!appeal

[glass olive]

Hey, @jade gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat pumice]

You're not going to be unmuted

You know what you were doing 🙂

[jade gorge]

No, I was simply replying nigeria and was gonna follow up with a joke but apparently your auto bot didnt like it. But if you think i did something else feel free to let me know.

[neat pumice]

Yeah our chat filter didn't like what you wrote, neither do I, there was no reason for it, and considering what you wrote prior, it's pretty clear where you were going with it - it's not welcome here, nor is it your first rodeo with unacceptable language in chat. Please don't do it

[jade gorge]

Sure 🙂

[wintry kite]

Bro that is not the case i sold my main bruh

700 bucks

[fallow veldt]

Thats against steam tos

[arctic storm]

Hi support. This is the ID of a cheater I think: 76561195942612.Then I want to know if cheaters report here or somewhere.

[hexed nimbus]

!report

[glass olive]

Hey, @arctic storm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[arctic storm]

ty

[verbal pendant]

How do I report a user on discord

[drifting herald]

a discord user? or a player in game?

[verbal pendant]

DISCORD user

Do I drop you a dm?

Bruh just read the dms you are slow

[agile junco]

<@&274971100184576010> hey bois i`ve got a very weird problem , i am surely need an admin to fix it , anybody could help?

[drifting herald]

Hey, whats the problem?

[agile junco]

@drifting herald can we talk in vc ? very long and weird story

[drifting herald]

feel free to dm me in private

[agile junco]

❤️

[lean sky]

any admin got any info about me getting unbanned?

i gave an admin my steam ID 3 days ago and havent gotten a reply yet

[long wren]

Check the status of your appeal
https://rustoria.co/support

[lean sky]

can that change after it was already denied, please dont say "if its denied we cant help you" because an admin told me to give steam id for further assistance

[long wren]

what your banned reason?

[lean sky]

cheating, although i was never chaeating

[long wren]

You have received an answer

appeal

You cannot play rustoria

[long wren]

If the appeal is denied, the ban will remain

[lean sky]

yes i understand that, but an admin said AFTER it was denied that he will give me further assistance

[long wren]

your perma banned

[lean sky]

so your telling a different story

[long wren]

who?

[lean sky]

forgot how to spell his username but along the lines of "shenezzzy"

shenzyyy

[long wren]

He forwarded your comments to the banning admin, but said nothing about helping you.

[brittle kite]

plz someone help me in US Mondays

i have a stupid bug ruining me

[long wren]

Read it

[long wren]

which bug?

[lean sky]

yes but i was asking if the old appeal will update or not

[brittle kite]

can u help me? @long wren

[long wren]

which bug ?

[brittle kite]

I have a bug that makes it so my sleeping teammate is invisible and i cant place anythign in my base

[long wren]

you dont need help please move #general

[brittle kite]

i need somneone to despawn his invisible body

[lean sky]

your not answering my simple question

[brittle kite]

sardine i actually need support can u fuck off plz

[long wren]

Admins cannot interfere with gameplay. so
need teammate join or wait for the daily restart

[lean sky]

lmao he cant do shit

[brittle kite]

appreciate you looking into it for me dude

[long wren]

last warn

[brittle kite]

stfu moron

you're embarassing yourself

[lean sky]

crazy, do they pay you to not answer simple questions?

[long wren]

chill chill 😅

[lean sky]

im actually wondering

[brittle kite]

hes a moderator they dont pay him stupid

[long wren]

what questions?

[brittle kite]

so clueless lmao

[lean sky]

does the appeal update after further assistance

[lean sky]

chat mod*

[long wren]

If the appeal was denied, then that is the final decision.

[long wren]

move #general

[lean sky]

even if an admin bumps the banning admin after denying the old appeal??

[long wren]

Yes 🙃

[drifting herald]

Hey your friends problem should now be fixed can your friend try connecting

[long wren]

You no longer need Rustoria's help.

Feel free to chat here #general

[plucky geode]

@long wren I’ve got a game ban on my account (been 574 days since). I was wondering if I’m allowed to play on the server now, or if the ban still affects me. Appreciate any info, thanks!

[long wren]

rust game ban?

[plucky geode]

yes im fucking cooked

[plucky geode]

yes

[long wren]

Yes, afaik, you should be able to play without any problems.

!steamid @plucky geode

[glass olive]

Hey, @plucky geode

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[neat pumice]

Appeals are final, if you've been in contact with an admin, and they've reached out to the banning admin, it's possible that the old appeal will update, or they'll message you directly - if neither happens, nothing has changed and the ban will remain in place 🙂

[lean sky]

thank you! an admin that actually listens and gives clear answers, although im still confused of how i got banned without evidence of me cheating.

[neat pumice]

Are you banned for cheating?

[lean sky]

yes i got false banned for cheating

[neat pumice]

Well then we have evidence to the contrary, no one is, or has ever, been banned without the appropriate amount of evidence - If I had a dollar for every player claiming they got false banned for cheating, I'd be sitting on my jet flying to the Bahamas right now - the reality is that protesting once an appeal has been denied is futile - it's already been reviewed

Better to spend your energy playing elsewhere 🙂

Nothing personal, I have no idea who you are or what your situation is, that's why we have impartial, internal guidelines for this sort of thing - despite some feeling that admins are on a mission to get them, the reality is that admins deal with hundreds of random people every day 😄

[lean sky]

not even trying to be rude but i know that you are just trying to make rustoria look good because i know for a 100% that people has been banned without evidence of them cheating, and if admins deal with 100's of people a day, dont you think that some would be overlooked and not given fair treatment?

[neat pumice]

I'd be very interested to see this evidence of yours, my primary role here is to ensure the admins are both up to par, and adhering to our guidelines - something I take very seriously - so please send me a DM with that info! But yeah, not trying to make anyone/thing "look good", but I absolutely stand behind each and every one of our admins, and their decisions, until proven otherwise.

We don't do unfair treatment here, everyone who is banned has the right of appeal - but we don't sit and endlessly discuss cases once that route of appeal is exhausted, no

[high pagoda]

Dear Admins,
My ingame name is "Aizen" and I am writing to appeal my ban from the server. I was recently banned for cheating after i logged off. Unfortunately, I had no way to prove my innocence and share my screen and check my PC for hacks or cheats. I kindly request that you reconsider my ban and review any evidence again. I genuinely enjoy playing on this server for the amazing experience and would hate to be banned for something I did not do.
Thank you for taking the time to read my appeal and for considering my request, I hope to be back on the server soon<3

[neat pumice]

What's your steam ID?

[high pagoda]

Steam64 ID: 76561198072715832

[lean sky]

never did i say that i had evidence, but that the banning admin didnt have evidence, i know that this is taking time out of your day but i would GREATLY appreciate it if you could look over the evidence of my ban as i highy highy doubt there would be sufficient evidence to ban me.

if you dont find sufficient evidence this would also crack down on a corrupt admin.

[long wren]

🤦‍♂️

[lean sky]

exactly what im thinking crazy.

[neat pumice]

You're unbanned - next time submit an appeal please

[high pagoda]

Thank you so much! have a nice day

[neat pumice]

You can't claim to know something 100% if you're unable to back that up with some sort of actionable evidence - alas, what's your steam ID?

[neat pumice]

You too 🙂

[lean sky]

76561198156427451

[crystal shale]

how come everytime i decide to return to rust i play a wipe on toria then somehow be banned the next day lmao 3rd time this has happened

[long wren]

!appeal

[glass olive]

Hey, @crystal shale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crystal shale]

already done it just thought i would say smt in here because i dont play rust that much anymore sometimes 3-4 month breaks i play a wipe and it seams everytime ive come back im a banned the next day 3 times ive appealed this and unbanned

[neat pumice]

You'll be able to connect in 5

I'll do your appeal in a bit

[oak bluff]

is there any way to break a jungle tree the big one

cus its doing so i cant build in my base

@random rain

<@&274971100184576010>

[weary mason]

We cannot interfere directly with gameplay sadly, so this would be something we cannot do.

[oak bluff]

so icant do anything about it?

cus it wont let me fully break it

can isatchel or c4 or rocket it?

[hollow cosmos]

no, the vine tree stumps cannot be removed

you just have to be careful about where you build in the jungle and avoid them

[oak bluff]

but theres 20 in 4 grids bro

what are u supposed to do about that

1 grid*

[hollow cosmos]

not build in the jungle i guess

[oak bluff]

u should be able to do something about it though it doesnjt make sense its not even in the hitbox

it says its just a lil hitbox around tghast i cant build i understand that the red line should be bigger if u cant build longer up?

😵‍💫

[misty scroll]

If it's blocking you from building there's not much you can do about it :/

[ionic thorn]

I think this player is really suspicious where he has pre aimed me twice now whilst doing a raid I'm pretty sure he's cheating but I'm not sure I'm currently playing on rustoria sea long and he lives in this red metal base with three of his teammates the location of the grid is X2 shop and he's just suspicious maybe you can look into him because he is most likely cheating or one of his teammates are he's name is slon1k (76561198858880287)

[viscid vine]

!report

[glass olive]

Hey, @ionic thorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ionic thorn]

okay thank you

[hallow rapids]

i think i get a vpn ban, any admin can help me rn

[clear acorn]

hi, yesterday I got blocked (high risk account), do I have to write an appeal? or is this a temporary block?

[valid cedar]

!appeal

[glass olive]

Hey, @hallow rapids

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[valid cedar]

!Appeal

[glass olive]

Hey, @clear acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry kite]

idc i dont thnik i should be banned if im not cheating

[toxic shard]

It's not the case of your teamate

[wintry kite]

?

[toxic shard]

he was banned for actively cheating on the server which ended up with you being banned by association

[wintry kite]

he isnt cheating?

[toxic shard]

Not gonna discuss it here, he can appeal on the website

[wintry kite]

you can check his pc and everything

he already did yesterday

[toxic shard]

why would we check his PC after banning him ?

when we ban it means we have all the proof necessary to ban

[wintry kite]

to unban him because im not gonna accept this bs

[toxic shard]

And no we don;t share proof

[wintry kite]

yeah buddy he has been banned from rustymoose and bestrust in the last few days but they unbanned him

[formal lynx]

!appeal

[glass olive]

Hey, @formal lynx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry kite]

because they checked his pc and his main account

[toxic shard]

like I said, appeals go onthe website

[wintry kite]

but if yall dont unban us idk waht to say because its unfair

yall just ruined our wipe for some bs thats why im here arguing

[toxic shard]

that won't help/accelerate anything

[wintry kite]

but if he shows you proof of not cheating on website you will unban us?

[toxic shard]

can't see without seeing the proof, whihc I won't review here

[wintry kite]

like as i remember there was no such thing about 3 to 4 years ago where u get banned without proof of cheating

[wintry kite]

ok i get it so we will get unbanned its just a matter of time

[toxic shard]

proof were NEVER provided to the players

[wintry kite]

yeah but how do you decide he is cheatign when he is not

thats what im saying

just because of his stats and hours?

[toxic shard]

do you realaly expect me to respond to this question ?

[wintry kite]

like he has about 40 deaths in 6 hours which is good enough proof

[toxic shard]

want also our whole procedure book ?

[wintry kite]

hahah ok man forget i will just wait but i want an aplogy when we get unbanned for ruining a good wipe

[formal lynx]

!APPEAL

[glass olive]

Hey, @formal lynx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[daring flare]

Hello, can you chek if my friend with the steam-id 76561197989186009 is on a blacklist or anything of the kind? He has been trying to connect to the server for a week now, but can't get it. We are trying to figure out if it is the server that's bugged or if it's a mistake within the game. He has NEVER played on the server but can't connect. Can you please check it out? He also made an appeal as a "bug repport" under the same ID

[fallow veldt]

What message comes up when he trys to connect to the server?

[daring flare]

I think it says "detail: cheating" but when he goes to appeal and clicks "check for ban" it says he isn't banned. Which makes sense, as he's never played on the server before. He can access other servers without a problem.

[thorny dune]

Your friends issue was resolved 4 days ago and they were told about this in the ticket they created earlier today

[daring flare]

Okay I'll tell him, thank you

[wide seal]

hi can u check guy he is cheating 100% he found my stash 76561199388307486

[valid cedar]

!report

[glass olive]

Hey, @wide seal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[devout lagoon]

!report

[glass olive]

Hey, @devout lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vocal bolt]

!report

[glass olive]

Hey, @vocal bolt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dreamy river]

lol your friend just got forever banned

useless to discuss anything with rustoria admins

especially with Marc 😠

hours lover than 500 => false cheating ban

2 gamebans => forever banned

[lost roost]

can i get admin to help me with a cheater?

dude isnt even trying to hide it

[valid cedar]

!REPORT

[glass olive]

Hey, @lost roost

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lost roost]

i made ticket plz go view it

its a duo i think and they are just killing everyone with l9, jump shotting, spider climbing up walls etc

[valid cedar]

thx, an admin will review it as fast as possible.

[lost roost]

tysm

[wintry kite]

Lol

[cyan grotto]

hi who can i message directly for support with a ticket?

[long wren]

what about?

[cyan grotto]

nothin that msg was sent ovr an hr ago

[long wren]

What do you need help with?

[cyan grotto]

its sorted

hence i said nothin

[deft wyvern]

Can i get an admin because when im trying to appeal for a false ban im being told that im not banned in a server but i clearly got banned in a server.

[long wren]

ban not found on the website?

[deft wyvern]

found, but when im trying to submit, it says there are no bans found

[long wren]

can you post ss?

[deft wyvern]

yea hold on

oh nevermind it worked the 5th time now. Site just got freaky ig

[coarse scarab]

When is my appeal going to get looked at ?

[long wren]

typically a response to an appeal will take 1-3 days.

[coarse scarab]

by that time my base in gonna be gone whats the point then ?

[long wren]

It has meaning, it could be unban

[digital gull]

@gloomy sparrow can u look at rustoria eu long is a cheater named VUKEN

[fallow veldt]

!report

[glass olive]

Hey, @digital gull

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[digital gull]

did can u take it pls just joined the dc server

[fallow veldt]

An Admin will review it asap

[digital gull]

tyy

[dim portal]

i need some help from an admin please

[robust elk]

can some1 check this

hard cheating

76561199050202945

pls and thank i already send ticket

TY

got banned

[neat pumice]

Just for future reference, reports made in discord aren't seen or reviewed in 99.999999% of cases - use our ticket system if you want to report someone 🙂

https://rustoria.co/support/tickets

Making a ticket and coming here to try and speed up the response time, won't make a difference sadly - the admins reviewing tickets are typically not looking at discord at all

[long wren]

what do you need help with?

[dim portal]

i got it thank you tho

[jade lynx]

Hello to everyone! Can some one give me info about rustoria vanilla br long wipes? its 1 full wipe per month on the first thursday of the month and every week 1 wipe per map? or is it the 2 wipes the same day 1 per month?
<@&274971100184576010>
#help
Hola a todos!
¿Alguien puede darme información sobre los wipes de Rustoria Vanilla BR Long?
¿Es 1 wipe completo por mes el primer jueves del mes y además 1 wipe de mapa cada semana?
¿O son los 2 wipes el mismo día, una vez por mes?
Olá a todos!
Alguém pode me dar informações sobre os wipes do Rustoria Vanilla BR Long?
É 1 wipe completo por mês na primeira quinta-feira do mês e além disso 1 wipe de mapa toda semana?
Ou são os 2 wipes no mesmo dia, uma vez por mês?

[coarse scarab]

ok thank u

[pale elbow]

i need to talk to a appeal moderator my appeal was declined but the guy said if i can show proof that i just met the guy then they will unban me

i was banned for playing with a cheater appearently

[normal orbit]

If the original appeal was closed, you'll need to submit a new appeal, please include the proof and original ticket number and an admin will take a look.

[fresh sleet]

Hola, es un servidor mensual, solo wipea el primer jueves de cada mes (el mapa y las recetas).

[west basin]

I was banned 3 years ago, I submitted a appeal back then but still wasn’t accepted. Now it won’t let me appeal a second time. How do I appeal it, can I VC with someone? I clearly wasn’t cheating because I’m still not banned. Have 0 bans on any other servers and have no bans for any other games. It was a false ban 3 years ago and still is a false ban today.

[long wren]

If the appeal is denied, no further appeal can be made and the ban will remains

[west basin]

I'd like to speak to an admin in vc tho not a chat mod

No offense obviously

It was denied 3 years ago

Not recently

[thin plover]

What was the ban reason

And what is your steam ID

[quick sorrel]

where do i make a ticket

[thin plover]

!ticket

[glass olive]

Hey, @quick sorrel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin plover]

If it is to report someone

Or something

[quick sorrel]

thank you got clips of this guy and everything

[quick sorrel]

how long does it take for a ticket to be answerd

answered

[halcyon vault]

!ticket

[glass olive]

Hey, @halcyon vault

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vast pecan]

!ticket

[glass olive]

Hey, @vast pecan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vast pecan]

what if its not to report something but its a bug we need help with as soon as possible

anyway i can talk with someone

need some admin assistance with rustoria us mondays

!help

[viscid vine]

!ticket

[glass olive]

Hey, @vast pecan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viscid vine]

Report your problem

[vast pecan]

it wouldnt help if i didnt unless a admin hopped on in right away

maybe its a glitch on our end but on cargo there are varies of 5 ak bodies that are un lootable

[viscid vine]

Bugs can happen, but most of the times is not a probelm in our end, you can report this bugs directly to facepunch.

Also admins do not interfere with the gameplay unless it's necessary.

[drifting herald]

#looking-for-group пожалуйста

[inner parcel]

Good morning, I am no longer an avid rust player but I felt it should be mentioned scammers have started using rustoria to try and scam people. This is both a message for admins so they know, and a message for players just so people can be aware that they may be baited by some of their favourite servers. Please be careful guys. Cheers.

[4:43 AM]
Penelope:
hey dear Ryunen 💕
i’m a visual skin designer at rustoria and i’d love to ask for a bit of help
we just dropped a new skin for twitch drops, and it would mean a lot if u could vote to get it in
https://images.steamusercontent.com/ugc/13280747259057943567/86188F4B15253B69C681CE18C250C6FBE24EF8C2/

btw, sorry if this comes off like spam 🥺
u can help me out by voting for our skin
really appreciate the support ✨🌚
RustCrux — Platform for Rust & CS2 Skin Creators
Be part of the RustCrux community — share your Rust and CS2 skin designs, discover others' creations, and get noticed.
[Scammer's link was here]

click on the lil heart
https://images.steamusercontent.com/ugc/16711773958104631748/D991A659410BED8C77A907F312071077B3BF8A71/

find the skin called “rustoria ak47”
and hit the “support” button
thank u sm
if u want vip on our servers, just let me know the server name 💖

(Edited to remove the scam link)

I didn't know where I should post this so I decided here, apologies if it is the wrong spot.

[misty scroll]

Hey, was this on Steam or Discord?

[inner parcel]

This was a steam message.

[misty scroll]

Unfortunately there is not much we can do in that case, we're aware that this is happening but none of it is happening in places we can moderate. Please report their profile to Steam, they usually take care of it

[inner parcel]

I figured I just wanted to make sure players were aware to keep an eye out for it so people didn't lose their stuff that's all

[misty scroll]

Yeah of course, we appreciate that

[coarse bridge]

Hello cheater eu long east

Oscarman and him friend : https://steamcommunity.com/profiles/76561198203477612/

[viscid vine]

!report

[glass olive]

Hey, @coarse bridge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse bridge]

I just f7 him np, no time to ticket

[patent bolt]

Appeal #00ce13

[drifting herald]

If you make a ticket an admin will see it so I would it takes about 2 minutes

[patent bolt]

what should I do if I'm just banned for cheats?

[drifting herald]

Wait for a response from your appeal

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[coarse bridge]

lag eu long east please help some lags

[main aspen]

laggsss eu east long

[dark flume]

Ticket #ccb325 can someone check please

Ticket #ccb325 can someone check my ticket currently raiding this guy is blatant 😄

[vivid canopy]

Ticket #2ac11b

please check he's under the ground shooting m2 we are raiding them rn blatant cheating

please check rn

[terse prism]

!tiket

[viscid vine]

tickets are reviewd in the order are created

[viscid vine]

above

Thank you for your patience

[weak onyx]

https://steamcommunity.com/id/tradeban76561198346054205/

cheating pls banned

[valid cedar]

!REPORT

[glass olive]

Hey, @weak onyx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[weak onyx]

?

[valid cedar]

if you think someone is cheating pls report him on rustoria website.

[weak onyx]

I can't deal with it, I don't care if you report it or if you continue playing a cheat that kills all the players on your server.

deal with your trick

[hazy bobcat]

How do i make a ticket

[misty scroll]

You need to make tickets to make us aware of who you believe is cheating...

[glass olive]

Hey, @hazy bobcat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hazy bobcat]

Its neither one

I just have to speak to someone

[willow leaf]

where i dowloand game

[hazy bobcat]

So they can understand

[misty scroll]

On Steam

[misty scroll]

Regarding?

[noble gate]

question if im banned from another game on steam can i still play rust servers like vanilla and be alright?

[misty scroll]

Sure, as long as you are not banned on Rust

[noble gate]

ok because i was falsley banned off of another game and the one thing that pissed me off if it would have affected my rust experience

[hazy bobcat]

Schaadt

[misty scroll]

It does depend on the server though, some may have different rules than we do

[hazy bobcat]

Look at ur dms

[noble gate]

ok thank you

[vague vector]

this guy sending phishing links @hushed sky

[hoary pier]

if my game ban is 1800 days old can i get unbanned for ban evading

[west basin]

Sorry I fell asleep, my steam id is 76561198093352088, I was banned for “cheating”

[harsh scroll]

EU LONG LAG

+200 ping

[vital heart]

Could you please respond to the appeal I sent and I already waited the 3 days you asked for

[harsh scroll]

heyy guyss eu long have sooo lag

[red ruin]

Що робити в такій ситуації? What to do in such a situation?

[golden vortex]

Игра ебаная, хуйня, не играйте. Наиграл уже 1600 часов, понял, что игра ебаная хуйня, и просто не хочу в это заходить, потому что игра не оптимизирована адекватно. Сосет член на каждом углу. Челу стреляю в пиксель, я не могу его прострелить, он меня может. Ну и в прочем: иди на комбат, ебланы тупые, недоразвитые дети шлюх. Так что еще можно сказать про эту игру? Официальные сервера — дерьмое ебаное. Приходит клан китайцев, 5000 человек, и ебашит твою кибу 2x1 под 0, в который лежит записка: "Нюхайте яйца, ебаные уроды, если вы это читаете". Еще что могу сказать про сервер Мелон Раст? Сервер ебаного говна, ничего не регает, обоснные читеры нюхают яйца на истребителе. В прочем, сервер ебаного говна. За 1600 часов я понял, что в реальной жизни я сын далбоеба и нюхаю яйца. Единственное, что могу сказать про эту хуйню: на перфект аим треин у меня 1700 лвл, я убивал 2800 и 3000 лвл челиков. Максимум, что я могу сказать: спасибо про эту игру. Просто не заходите сюда, вашу мать будут трахать на комбате 24/7, когда вы убиваете челика, когда вы рейдите челов на офф серверах или на x2. Вам на следующее утро приходит подарок под дверь — это говно, которое будет ныть до последнего, пока ты ему не вернешь ресы, которые ты с его хаты забрал. Ну а в принципе: ИДИ НАХУЙ! Это конечная. У меня хуй встал.

[hearty garnet]

Every time i load into a rustoria server im banned for cheating. However every other server i can play with no issues. Just not rustoria. In 2021 i was game banned on an account but its been 4 years since that ban. I was hoping to apply for an appeal so I can play on rustoria servers.

[misty scroll]

You may do so at https://rustoria.co/support/appeals

[hearty garnet]

ty

[misty scroll]

Can I help you, or are you just here to vent?

[misty scroll]

Are you trying to upload video evidence in the ticket? If so, please try without it

[misty scroll]

Is this still ongoing?

[misty scroll]

Your appeal will be responded to soon, asking for it to be reviewed faster will not result in anything

[distant arrow]

I was banned for cheating?? wtf did i even do bro i was stuck on p2s for over half of wipe??

[misty scroll]

If you believe your ban was wrong you can appeal it here: https://rustoria.co/support/appeal

[distant arrow]

I already submitted a report, I would like to request a report on what flagged my account as suspicious that led to my ban, I genuinely can't fathom how I got banned.

[misty scroll]

We don't give out any details regarding bans, however if you submitted an appeal then your situation will be reviewed 👍

[distant arrow]

do you know if I will get a response before US - Main wipes tmr? I am legit not banned on any server other than this one

[misty scroll]

I can't promise you that unfortunately, however I hope the response is quick

[harsh scroll]

+200 ping ....

[misty scroll]

Make a #network-support-old ticket please

[harsh scroll]

#1417942276839313449

[misty scroll]

Put in the actual information instead of just "s"

[harsh scroll]

ohhh...

I'm a lazy person, I guess it'll be alright

I will wait for it to get better...

[misty scroll]

Well if you/your region/your ISP is experiencing issues, making a network-support ticket with sufficient information is the best way of getting it solved

[red ruin]

no I don't upload videos only text

[misty scroll]

Try again then, I don't see why you shouldn't be able to make one

Can you send me your SteamID?

[red ruin]

76561199189216419

[red ruin]

tried several times

[misty scroll]

Ah you are banned, that's why. You want to make an appeal, not a ticket: https://rustoria.co/support/appeal

[red ruin]

I can't file an appeal either.

[fallow veldt]

Did you already create an appeal which got rejected?

[misty scroll]

Well there you have your answer then

Your appeal was denied

[red ruin]

don't submit it again?

[misty scroll]

No

Only once

[red ruin]

Can I continue the game from another account without fear of a ban?

[misty scroll]

No

You are not allowed to play Rustoria

[red ruin]

What if this ban arose for playing in a computer club?

[misty scroll]

It did not

[peak mason]

Hi. Two different cheaters from two different teams were just banned. Both cheaters were successfully kicked, BUT, for some reason, their teammates are still playing. The question is, WHY? They ordered a cheater, and you just kicked him from the server? What kind of new practice is this? Where have you ever seen a cheater get kicked and his teammates keep playing? We killed three of them, a cheater came, killed us, and let his teammates cheat – and then stayed home with them, and so on.

The same thing happened with the second cheater. He was banned, but his teammates looted him in 20 seconds and brought his loot home. What the hell is this, excuse me.

Ticket #906aec
Ticket #d4cf16

[red ruin]

I was playing in a computer club and this ban appeared, the first appeal was approved, but when a few days later, while playing in the same club, I received another ban, the appeal for which was rejected

[misty scroll]

Hello! These players are not banned for cheating, therefore their teammates are still allowed to play

[misty scroll]

I know what you were banned for, you don't need to explain it to me. You are not allowed to play.

[peak mason]

So why weren't they banned if they are 100% cheaters?

[misty scroll]

We don't go into details about bans

[red ruin]

There is no way to get unbanned?

[misty scroll]

You appealed, and it was denied, so no.

[red ruin]

Is it possible that players who play after me on this computer will get banned?

[misty scroll]

You are not allowed to play on any account

[red ruin]

This is a computer club where you pay a fee for a certain amount of time to play. Today I play, tomorrow a completely different person who has nothing in common with me can play from this computer.

[misty scroll]

I don't care who else plays at the computer club, YOU are not allowed to play on Rustoria

[peak mason]

Come on, he bought an empty account, he play in a team with the guys, we live 2v2, have a bunch of Full Gears, AKs, I always know my teammates' positions, and the genius on the cheater just shoots without a chance and kills at night without night vision. So what's the point of bans then?

[red ruin]

read about computer clubs in Ukraine and the rules of their work

[misty scroll]

I know how it works

[red ruin]

I'm asking now, not for myself, but for others who, in theory, can play from this computer in the future.

[misty scroll]

I can't give you any information about these bans and why they were banned for this reason, however I totally understand your frustration. The main players you were concerned about have been banned though.

[misty scroll]

That should be of no concern to you as you are not allowed to play. I'm not going to give out details about how the bans work.

[cloud granite]

Please, check 2 tickets, 5 stack playing with 100% 2 cheaters

[red ruin]

Okay, thanks for the answer, and sorry for the stupid questions.

[wet sable]

i got false ban i was not cheating

[sturdy terrace]

?appeal

[glass olive]

Hey, @wet sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy terrace]

An admin will get to your ticket as soon as they can.

[wet sable]

ive already appealed can you plz take a look for me id like to get some bps for tmrw

[sturdy terrace]

And your appeal got denied?

[cloud granite]

Just little bit tired dying during an hour and I know for 100% they're, not just some low skilled call

They're banned. Thank you, admins. One love

[wet sable]

no i was false banned a while ago and ive just made an appeal #689aa3

[sturdy terrace]

Then you'll have to wait for an answer to your appeal

[wet sable]

can u ples take a look it was a false ban wanna get bp for tmr and all my friends

[sturdy terrace]

Only your banning admin can reply. The usual response time is 1 - 3 business days, although we usually respond faster. I appreciate your patience

[cyan grotto]

can you post a report link please

[fallow veldt]

!report

[glass olive]

Hey, @cyan grotto

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cyan grotto]

ty

[fallow veldt]

No problem, if you need anything else feel free to dm me/write it in here

[cyan grotto]

ok thx

hopefully this guy gets banned lol, really frustrating losing everythin to cheaters

😄

[burnt flax]

@cyan grotto who did you report

[heady sinew]

broooasif i just been banned for cheating.. im just a friendly farmer with a .2 kd at best lmaooo

[burnt flax]

lol i did too I think they may have banned me mistaken me for someone else submit an appeal and they should take care of it if you truly arent cheating

[heady sinew]

i have bro just waiting now

[tardy tundra]

how do i report a player to admins in here

so he will get banned quicker?

or is that not possible

[valid cedar]

We only accept report made on rustoria website

[cyan grotto]

via the website they're quite quick if its a legitimate report

[tardy tundra]

ok ty

[fallow veldt]

!banappeal

[glass olive]

Hey, @heady sinew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tiny elbow]

Using macros at outpost to sell for 5-6 hours sitting on a horse, is that allowed? If not, what to do. It's 4AM the same guy still sitting there 😆 SEA LONG

[burnt flax]

did like a whole bunch of people js get banned or something

[fallow veldt]

Maybe a clan got banned for cheating or smth

[burnt flax]

idk im solo oil player and got banned do you know how long the ban appeal normally takes

[fallow veldt]

Standard response time is 1-3 business days

(can be more or less)

[burnt flax]

BROOO WHAT

[fallow veldt]

Is there a problem?

[burnt flax]

no thanks for the help man

[lunar skiff]

Does rustoria ban people who screen live? They screen and disrupt all the plays. There's nothing you can do because of these clowns.

[fallow veldt]

What exactly do you mean with screen?

[lunar skiff]

People see my live and keep following and going ahead to get in the way

[burnt flax]

you mean stream snipers?

[lunar skiff]

yes

[hollow cosmos]

there is nothing we can do about this unless you are a partnered rustoria creator

perhaps you should hide the server you are on and use streamer mode

[lunar skiff]

What does it take to become a partner?

[burnt flax]

100k subs

js playin idk

[hollow cosmos]

I do not know that information, you would have to ask one of the managers

[lunar skiff]

ahh ok thanks, unfortunately having to change servers because of stream snipers, these people must have problems having to keep doing this

[burnt flax]

are you that guy on tiktok

with like 200 hrs

[lunar skiff]

no

[burnt flax]

@hollow cosmos

[lunar skiff]

The guy is so dumb that he uses the same nickname as the game on Twitch, so we were sure that he was streaming sniper

[burnt flax]

can you do me a favor and slide some metal frags in my base im abt to decay

[hollow cosmos]

no but this guy can

[burnt flax]

im banned i put in an appeal lol

[fallow veldt]

Admins are not allowed to interfere in gameplay

[burnt flax]

neither am i anymore lol

[fallow veldt]

like removing bases, giving items, etc

I'm afraid there is not much we can do about your base

[burnt flax]

https://tenor.com/view/dog-crying-meme-doggo-crys-megan-soo-crying-dog-gif-5276199764143986284

[fallow veldt]

Sori men

[burnt flax]

is there a way i can pay for quicker support or anything

[hollow cosmos]

no

[burnt flax]

dang alr

yall need a raise lol your quick

[hollow cosmos]

https://tenor.com/view/xrd-exrd-crypto-btc-eth-gif-23801255

[burnt flax]

Can the admin I was just talking to help me again my power just went out but i am on my phone now

please...

[fallow veldt]

With which Admin were you talking?

[left sable]

EU Long is bisemanall

o mensual?

[fallow veldt]

Can I help you?

[idle shadow]

is there a glitch where you die logged out?

my teammates logged out in base died without being raided, i know about the invisible body glitch, but this time it killed them with full metal m2 kit

on the us main btw

[long wren]

Were you connected and sleeping?

[idle shadow]

@long wren my teammate logged out for the night, when i logged back in he was invisible

but when he logged back in, he died while sleeping

full m2 kit inside base despawned when he died invsisible lol

[long wren]

Were your friend connected and lying down?

[idle shadow]

i dont think so

they just launched rust like 20 mins ago'

[long wren]

I think it's a bug

[idle shadow]

must be

i knew about the invis bodies

but not dying while logged in base

[hollow cosmos]

is the death reason empty when they were on respawn screen

[idle shadow]

said killed by his own name

[long wren]

loot cannot be returned.

[idle shadow]

no worries

[long wren]

ty

[idle shadow]

just wanted some input on the bug

[quartz sierra]

/support/appeal

i need help with a ban. it says im banned on US main when i try and load into the game via rust. but on the website to appeal the ban it says there is no ban on this account?

what do i do?

[hollow cosmos]

?steamid

[glass olive]

Hey, @quartz sierra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[quartz sierra]

76561199039295243

[hollow cosmos]

i will forward your issue and it should be fixed shortly

[quartz sierra]

thank you so much!

[strange egret]

when map for eu small comes out?

[flat skiff]

Good evening, I have a problem because I bought a monthly VIP on BR MAIN on 09/04, and I'm trying to enter the server to check the map and I'm not able to see it showing me how to purchase the VIP, even though it expires on 10/04

https://prnt.sc/wq54jCU-Yxid

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[long wren]

you mean preview map server?

[dawn wharf]

ive just loaded into EU med and banned for evasion, i havnt played toria in 8 months and have only had 1 account

[flat skiff]

yes

[long wren]

you need vip and download staging

[long wren]

!appeal

[glass olive]

Hey, @dawn wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dawn wharf]

just did

[long wren]

ty

[astral grail]

BR Long server freezed

[flat skiff]

I already have VIP, what would the download staging ?

[craggy idol]

hola

me banearon del chat de br long por que motivo

[vocal stone]

se cayo el br long?

[floral beacon]

esta freeze mal

el br long

[long wren]

please download rust staging

[clear panther]

@long wren br long crashed, can u pls help us

[mint glade]

rip br long

[long wren]

Cuando intenta conectarse al servidor, se muestra un motivo de prohibición.

[long wren]

what do you need help with?

[vocal stone]

se congelo el br long

[clear panther]

Support with the crashed server

[astral grail]

server downed

[carmine compass]

Tytok

[craggy idol]

del chat del juego

[carmine compass]

Te voy a raidear

[craggy idol]

si _

[craggy idol]

eso quiero pero no me deja entrar al server

[mystic drift]

boquean y despues andan llorando y reportando al admin

[craggy idol]

ya esta demaciado aburrido el server por eso la pikamos!!

[carmine compass]

Pobre de vos

[craggy idol]

a vos se te callo fernando

o solo a nuestro team

[vocal stone]

a todos

[long wren]

br long?

[craggy idol]

br long

[carmine compass]

A todos bro

[craggy idol]

aa ok

[carmine compass]

Br long caido

[long wren]

still on br long

[vocal stone]

@long wren br long down

[craggy idol]

@long wren desbaneame del chat me metieron 12 hs del chat sin motivos!!!

[vocal stone]

rip

[mint glade]

its freezed

[carmine compass]

Wtf, I’m and my team is freeze

Disconnect and connect server

[craggy idol]

necesitan plata para mejorar el servidor? avisen y hacemos una colecta asi le ponen 2gb mas de ram

[vocal stone]

potato pc

[quartz sierra]

@hollow cosmos my ban still wont let me appeal on the website and im still banned in the us main server. am i doing something wrong?

[hollow cosmos]

nope, i forwarded the issue but no one has gotten back yet

just gotta wait for someone to fix it

[quartz sierra]

okay thank you. will i be informed? or will i just have to check?

[craggy idol]

se me va a echar a perder el pescado de la heladera

[hollow cosmos]

you should get pinged in here

[craggy idol]

si no levanta el server

[mystic drift]

se me quema la carneeee

[quartz sierra]

thank you man 🙏

[craggy idol]

brochita se esta quedando sin comida en outpost

[long crater]

can i report people for debuggin your house ?

[craggy idol]

bueno me voy un rato al x10 espero que solucionen pronto el problema ❤️

[long wren]

forwarded to admin for br long

[mystic drift]

admin, ayuda, extraño a @hushed slate

[craggy idol]

pure vos ni hables que nos copiaste la celda familiar y no nos pagaste el derecho de autor

[hushed slate]

yo tmb te extraño

[hushed slate]

ni vinieron a buscar el pago

[craggy idol]

fue kenny y no avia nadie

[hushed slate]

como que no

imposible, yo estoy desde que lo invite

[craggy idol]

dijop que no avia nadie !!!

[hasty pawn]

ya te voy a encontrar kenny voy a destruir tu familia desde los cimientos

[craggy idol]

tincho no amenaces estamos en n16

alli te esperamos

trata de ir on-line

[long wren]

Currently, dev and admin are aware of the issue with br long and are working on a fix. Please wait a moment.

[mint glade]

ty!

[hasty pawn]

oka gracias por tanto

[long wren]

Actualmente, el equipo de desarrollo y administración conocen el problema con br long y están trabajando para solucionarlo. Espere un momento.

[craggy idol]

ok thanks

[craggy idol]

eres el mejor admin de rustoria lo sabias no? te quiero crazy

me desbaneas del chat ❤️

:=)

[mystic drift]

como hago para reportarlo? otra vez

[hushed slate]

xd

[craggy idol]

kenny hdp no me traiciones

te saco las camas!!

[mystic drift]

@hasty pawn ya nos volveremos a ver

[hasty pawn]

lo mismo digo

[hushed slate]

en poco tiempo

[craggy idol]

tincho vos sos fotografo ?

[hushed slate]

va, cuando vuelva el br long

[hasty pawn]

nono

artista digital

[craggy idol]

pq se te caen los rollos gordito!!!! ❤️

te espero en casa

[hasty pawn]

naa te wipeo la base gil

[craggy idol]

artista y delirante!!!

[hasty pawn]

:/

[craggy idol]

no te enoje va de bromitas!!!

[hasty pawn]

ojito e

[craggy idol]

perdon perdon

[hasty pawn]

vamos a dejar de hablar por aca que nos van a wipear pero del ds

[craggy idol]

si ya me silenciaron en el juego no quiero que aki tambien !!!

[mystic drift]

❤️

[craggy idol]

me fui saludos !!!! nos vemos en n16

[flat skiff]

I downloaded it and it's still telling me to get a VIP

What can I do?

https://prnt.sc/NK1kQBZUcPrq

My VIP ends on 10/4 but I'm already out of it

How do I activate it?

[long wren]

you bought br main vip and am your supposed to try br main preview server?

right?

[iron ermine]

i have bought vip for rustoria medium, and i want to preview the map

but it says i have to buy vip...

[long wren]

are you using staging?

[iron ermine]

No, but it worked now.

idk why, sorry for use of time.

[long wren]

Please try again in 20 minutes. If not, tag me.

[silk tree]

where can i see the upcoming map for sea

[flat skiff]

I don't have VIP on the server either

My VIP simply disappeared, the website says it's valid until 04/10 but here I am without it on the server

[flat skiff]

.

[long wren]

#payment-support please make

[long wren]

@mellow tundra

[mellow tundra]

^^ as crazy said this will get it resolved the fastest

[long wren]

huh?

[smoky burrow]

I need help somone is afking in safe zone while holding the reaserch table

@long wren

@hollow cosmos

[hollow cosmos]

Nothing can be done about that

You can try to push them away by jumping on their head

[smoky burrow]

hes in a glitch spot he wont move

[hollow cosmos]

You will just have to wait for them to move as admins can't interfere with gameplay

[smoky burrow]

its ok

[flat skiff]

Thank you, I'm waiting

[tall sphinx]

hey any admins that can direct me where i can go to see if i can play rustoria? because Ive been false banned twice and i dont wanna play a sever that looks at my hours and see me double a person and bans me like moose.

[wispy dirge]

?steamid

[glass olive]

Hey, @tall sphinx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tall sphinx]

76561198786625855

I got banned on rustopia for using a browser vpn to when I was on a website to watch anmie then I got banned on moose for cheating or ban evnaison Im so conffuzed im fucking new

Like is this what people were talking about on tiktok about admins false banning?

Ive heard good things about rustoria so hope I can play your guys sever with my friends.

sorry to yap. just a little mad because I just bought this game yesterday.

[wispy dirge]

Should be good 🙂

[hushed vortex]

hello bull i have a cheater in the game where is the support for making a ticket ? @wispy dirge

[tall sphinx]

Thanks, do you know why I was banned from the other severs and why they don't even read my ban appeals and just instant denied

[wispy dirge]

No idea sorry.

[tall sphinx]

oh okay thank you. I thought you guys had like admin tools to see what evince admins had on people to ban them. beside that thank you!!!!

[hollow cosmos]

!report

[glass olive]

Hey, @hushed vortex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tall sphinx]

@wispy dirge

now im getting FALSE EAC LIKE WTF

I have no fucking cheats or anything what is this bull shit

[long wren]

you have eac baned?

[wispy dirge]

You will have to put in an appeal with EAC. Nothing server related

[tall sphinx]

eac dosnt let anyone get un banned I just serched it up

[tall sphinx]

I just got eac banned idk fucking why

I have notting on my pc I just bought this shit

like what is this game

[tall sphinx]

you said I shouldn't get banned

I joined up on rustoria and got eac banned...

[long wren]

https://www.easy.ac/en-US/support/contact/appeal

[tall sphinx]

woudlt I go the the facepunch site? @long wren

[long wren]

#support message

[tall sphinx]

dosnt say rust here

what do i do there lol

that dosnt help me at all..

[long wren]

From the beginning, your ban has nothing to do with rustoria. find a way out yourself.

lol

[tall sphinx]

you guys said I was fine to play tho then i got banned from eac

like what is this shit game 💀

[long wren]

ye

[tall sphinx]

best 17 hour player out there getting false eac banned https://steamcommunity.com/profiles/76561198786625855/

[long wren]

umm can you move #general ?

This channel is for players who need help.

[near hemlock]

@wispy dirge can you please look to dms

[prime isle]

can i please talk to someone about my ban

[fallow veldt]

Sure can I help you?

[wanton bison]

yo why are no admins on rustoria main

literaly there is 4 man with full ESP not hiding it and still not banned

[worldly cradle]

guys help please

mods plz help

@wispy dirge

[long wren]

what do you need help with?

[worldly cradle]

i was false banned

[long wren]

make a ticket
https://rustoria.co/support

[worldly cradle]

i alreaady did

[long wren]

!appeal

[glass olive]

Hey, @worldly cradle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

thank you

[worldly cradle]

im just trying to get unbaned before wipe

but thats close to impossible on rustoria

[limpid ravine]

admin please look ticket Ticket #178fcd

[long wren]

Is the appeal still pending?

[worldly cradle]

yup

my friend appealed one time and got unbaned 5 days later

[long wren]

tickets are processed in the order they are received

[long wren]

appeals can only be answered by the banning admin. Please wait patiently.

[worldly cradle]

u serious?

soo then im cooked

[misty scroll]

Just had a look at your account, I'm not sure why you think it was false banned? 😂

[worldly cradle]

bro are you serious

[misty scroll]

Your appeal was already responded to, it's waiting for YOU to answer

[worldly cradle]

how can i prove that im not cheating

[misty scroll]

Respond to the message in the appeal

[worldly cradle]

WHERE DO I FIND IT'

[misty scroll]

Where you made your appeal

https://rustoria.co/support/appeals

[worldly cradle]

alr thank you for respondig il get to work

just to let you know i responded

[long wren]

please wait for the admin to respond.

[worldly cradle]

alr

[prime isle]

i really really need to make a ticket abnout my ban but due to my account being hacked they appealed the ban already

and i cant appeal it

[viscid vine]

Unfortunately your steam account is your responsibility.

[worldly cradle]

thanks Schaadt i honestly would ever cheat but i get why you banned me my account is super sus

+rep

[prime isle]

just let me appeal thats all i ask

if you deny my appeal i understand

i just want you to hear me out

[tender briar]

is there a way to link
my steam account to like here

[misty scroll]

Yes https://rustoria.co/link

[brazen tapir]

Is there a way to report a player to be looked at

[misty scroll]

https://rustoria.co/support/report

[wintry kite]

why does it say denied

on my appeal?

like am i actually perma banned

from rustoria? because i played with someone who has low hours on an account?

@gloomy sparrow

why is there no message on the ticket

[flint swallow]

why our team has been ban?

did admin here?

[misty scroll]

like am i actually perma banned
No, temporarily banned. 7 days from the time of the ban.

because i played with someone who has low hours on an account?
Because you played with a cheater

[misty scroll]

It will tell you the reason when you try joining

[flint swallow]

can u tell me who is the Cheater?

[misty scroll]

Send me your SteamID and I'll tell you

[flint swallow]

Ok

dm?

[wintry kite]

well sicne its 7 days its ok but he isnt cheating because he hasnt been banned for cheating from game as you can see and ik him

[misty scroll]

Sure

[misty scroll]

They are most definitely cheating, if someone doesn't have a game ban it doesn't mean they dont cheat

[wintry kite]

bro the reason for his ban was low hours on the account

[flint swallow]

but i got vac ban but i didnt cheater its 2000+day ago last vac

[misty scroll]

No it was not, they are cheating. If they are telling you they were banned for low hours they are lying to you...

[wintry kite]

the guy who was handling his ticket said that if this account doesnt get banned then you are not cheating but our rules doesnt allow you to play on our server for low hours

[misty scroll]

That is simply false

[wintry kite]

then explain to me

why did rusty moose and other servers unban him after false ban?

well except for rusty moose

[misty scroll]

Ask them? They are NOT banned for low hours, and nobody from Rustoria claimed that. That is simply false.

[wintry kite]

the guy was an admin on rusty moose

[flint swallow]

can u explain what cheat is my team use?

bc anyone in my team didnt cheat

[misty scroll]

I, quite frankly, don't care who said what on Rusty Moose. They were caught cheating on Rustoria and banned for it. No need to argue this with me, their ban is staying. If they claim they were banned for low hours on Rustoria then they are just lying to you.

[flint swallow]

the name u said to me he live stream in my discord all time when we play

[misty scroll]

No, we do not give out information regarding bans. Cheating is as much information as you will get.

[wintry kite]

what if his account doesnt get gamebanned for the next month is he still cheating in your eyes?

[misty scroll]

Tell them to submit an appeal

[flint swallow]

then how can u Sure he are Cheater?

[misty scroll]

Again, we don't give out information regarding bans.

[flint swallow]

he didnt know english then i come to talk to u

[wintry kite]

looks to me that rustoria admins think they are better than anticheats ngl

[misty scroll]

They are banned for cheating, so yes, no matter if they have a game ban in a month or not they will remain banned here.

[flint swallow]

where can he submit appeal

[wintry kite]

hahhaha

yall need help

[flint swallow]

we didnt use cheat but we get ban same

[wintry kite]

and some other guy told me my friend will stay banned after i said the same thing and it turns out to be true lol

[misty scroll]

Admins and EAC are not at all doing the same kind of work, none are better than the other, it's two complementary systems

[wintry kite]

yeah i know

but when someone doesnt get banned from an anticheat for months an admin who spectates and sees some stats doesnt have the right to ban

[brazen tapir]

Is there a way to know what que my ticket is in because somehow the cheater i just reported and has someone how find me across the map just raided my base

[misty scroll]

Sure, I can see where you're coming from, however you (for obvious reasons) don't have any insight regarding our bans, so you can't make a blank statement like "if they are not game banned within a month they were not cheating"

[misty scroll]

There is no way to see that, however it is either being looked into currently, or will be looked into asap

[flint swallow]

anwser me in dm pls

[misty scroll]

I did 😂

[wintry kite]

bro the guy has 21k hours he was playing with old soso clan r2 he has been in a few of alone in tokyos videos its just that he sold his main account

he can show you proof of his pc and main account

but yall dont listen

[misty scroll]

Tell them to submit an appeal

[wintry kite]

he did and it was denied

[misty scroll]

Then the ban is staying

Simple as that

[wintry kite]

sure buddy

enjoy your garbage rules

[flint swallow]

my friend has subbit an appeal now

[misty scroll]

Then wait for a reply

[flint swallow]

did u will tell him what cheat he use?

[misty scroll]

No?

[flint swallow]

bc we really didnt know

[misty scroll]

Like I said, we don't give out information regarding bans

[flint swallow]

then if he didnt cheater then how we can explain?

bc we play like normally

[misty scroll]

Your friend can explain the situation in the appeal

[solid lichen]

Please unban me

1491 ticket

[flint swallow]

what the situation?

[brazen tapir]

How was my ticket closed saying the player is offline when they arent

[misty scroll]

That's what you need to tell us in the appeal

[solid lichen]

I was banned for no reason, I didn't do anything

[misty scroll]

Submit an appeal please

[flint swallow]

wait

[misty scroll]

https://rustoria.co/support/appeal

[flint swallow]

if he dont know what situation he was get report or that situation make him get ban then how he can explain?

bc he rlly didnt cheater

[misty scroll]

Just put as many relevant details in the appeal as possible

[misty scroll]

Then the ban is staying

[brazen tapir]

@misty scroll Why did my ticket get closed. It says the player was offline and they can't investigate yet I can literally see the player online

[flint swallow]

bro we know little english we dont know how to explain what the situation make him get banned

[solid lichen]

why?

[flint swallow]

can u recheck if he rlly cheater?

[solid lichen]

I didn't do anything

[severe glen]

Xd

[flint swallow]

me too bro

We didnt do anything but get banned by Cheater

[misty scroll]

Looks like that response was meant for another ticket, it has been solved now

[solid lichen]

agree

[brazen tapir]

Is there anyway I can get my stuff back he literally just espd me across the map and raided me

[solid lichen]

the same

[misty scroll]

We do not interfere with gameplay, so there's not much we can do in this situation

[brazen tapir]

Damn man he just took all my stuff I was tryna get bps thats lame but thanks for getting him out of the server tho

[flint swallow]

We didnt cheat but we get banned how u can explain?

[solid lichen]

yeah

we didn't do anything

[lament dawn]

am "WhiteShark" i didnt cheat can u explain why im get banned?

[flint swallow]

My friend come now pls talk to him @misty scroll

[misty scroll]

No, make an appeal

[flint swallow]

he make it now

[misty scroll]

Then wait

[flint swallow]

he come in to prove he didnt cheat

[misty scroll]

That is what appeals are for

We don't take appeals through Discord

[flint swallow]

how long?

[misty scroll]

1-3 days

[flint swallow]

1-3 Day????

[misty scroll]

Yes

[flint swallow]

We need to wait what we not doing?

[misty scroll]

You need to wait like everyone else

[flint swallow]

yo but if he didnt cheat and then who fault?

[misty scroll]

Then what? Then the appeal will be handled as such

[flint swallow]

but to day we come to play normally in your server

[misty scroll]

You simply need to wait, it's not going to speed it up by typing in here

[flint swallow]

We just want to play but we get banned by do notthing

[misty scroll]

Then you did the right thing by making in appeal 👍