support

[obtuse dagger]

As one of them is streamer , He used DMA i think. It”s hard to catch him.

that’s your VPN crashed, approve a whitelist of VPN

[wide junco]

Bro, I'm from Russia, and I'm using a Discord workaround, so maybe that's why I'm getting kicked?

[obtuse dagger]

IDK man, i just know it’ll happen when you use VPN.

[sturdy terrace]

!appeal

[glass olive]

Hey, @wide junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obtuse dagger]

If a team got ban on other official server, will they get ban on this server for that?

[daring flare]

My friend has sent in an appeal with the Steam-ID 76561198000495879. We had plans on playing together tonight. Is it likely that the appeal will go through today?

[eternal cradle]

https://rustoria.co/support/appeals/c6a6de <@&274971100184576010>

[bold bloom]

hey @echo venture do u check dms ?

[long wren]

no need tag admin

[lyric basalt]

How canwe help you

[long wren]

please for wait

[bold bloom]

check dms?

[eternal cradle]

Been waiting for so long

[zinc river]

admin

cheater

[glass olive]

Hey, @zinc river

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zinc river]

im creat ticket

[long wren]

typically a response to an appeal will take 1-3 days.

[eternal cradle]

Been waiting a week

[latent fjord]

Hi is it possible i can appeal my ban , its a perm ban and my last appeal was 44 months ago

[sturdy terrace]

Hey unfortunately if an appeal was denied then that decision is final. You'll have to find somewhere else to play.

[latent fjord]

gg

[hazy vortex]

Great server you have, been happening all day

and dont come here telling me it's my network, only your server has these issues

[pastel scaffold]

will my association banned ever get uplifted, i didnt know the guy, and i havent played w him since. this was my fav serv to play, and my hrs back that. lemme know. i appealed right after i got banned, expecting it to come out false

[fringe nova]

First team on Cargo and get banned for being “near streamers” great server yall got here

[long wren]

4hit

[pastel scaffold]

ur j not good

[long wren]

just skill issue

[pastel scaffold]

crazy can u upliftr my association ban or nah

j wonderin

[fresh sleet]

That's just a p2 / AK damage difference

[hazy vortex]

open your eyes and maybe you can see his character doesn't even move and there is 4 invalid shots when I shoot before him, if you dont even play the game why even talk

[pastel scaffold]

i got 3k, u whiffed 5 bullets left and right, hit aimlabs and stop complaining

its called tracing

[hazy vortex]

lmfao it was 1 bullet missed becasue his character froze, what is your leaderboard on kovaaks?

only bots like you play aimlabs

[pastel scaffold]

hmm

lemme rewatch the clip and see the only missed bullet rq

[hazy vortex]

🙂 4 out of 5, you ape

[pastel scaffold]

5 missed bullets btw

[fallow veldt]

Please move to https://discord.com/channels/274965952116817920/274965952116817920 if you dont need support

[hazy vortex]

maybe stop typing and discord and go back to math class

[pastel scaffold]

i do need support, hes j bitchin, its 6:30 est btw u donut

[fallow veldt]

With?

[pastel scaffold]

.

[hazy vortex]

hahahaah classic little cheater talking like he's good on discord

[pastel scaffold]

u got it

[fallow veldt]

No idea tbh, you'll have to wait until you get a reponse in your appeal

[pastel scaffold]

i have, it came out banned but it has been a minute, and my response to the appeal was shitty bc he swore on everything he wasnt cheating

so i gave a shitty proposition

can i reappeal?

[fallow veldt]

So your first appeal got denied?

[pastel scaffold]

yes

almost immediatly aswell, cuz he mustve been hard cheating on his vpn

[fallow veldt]

Nope

[pastel scaffold]

damn man

[fallow veldt]

You'll have to wait until your ban runs out

[pastel scaffold]

its perm i think

[fallow veldt]

You should see it when you try to connect to a server

[pastel scaffold]

it just says banned, playing w a cheater

no timer

[woven forge]

its saying im straight up banned

[pastel scaffold]

damn

[woven forge]

it lets in me for a few seconds and then boom kicks me back for off cheating, never cheated on any game i've ever played very confused

[fallow veldt]

!banappeal

[glass olive]

Hey, @woven forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woven forge]

i hit the ban apeal i think it might have something to do woth my ip changing ever so often

its friday im trying to play rust how long will this take? @fallow veldt

[fallow veldt]

Did you create a ban appeal?

[woven forge]

yes i did

[fallow veldt]

Typically 1-3 business days

Can be faster tho

You'll have to wait until you get a reponse

[woven forge]

well what if someone is wrongfully banned on a weekend they get off work and wanna play but cant play until the weekend is over

where will the chat be? will it be on discord or?

[fallow veldt]

Inside the Ticket

[woven forge]

where can i see the ticket?

[fallow veldt]

https://rustoria.co/support

@jolly turret Can I help you?

[jolly turret]

please

do u get in vc with me or do i need to write a ticket ?

[fallow veldt]

Can you first tell me with what you need help?

[jolly turret]

i tried joining rustoria and it keeps disconnecting me for cheating. i havent played for a few weeks so idk whats the problem

[woven forge]

same issue im having

[fallow veldt]

!banappeal

[glass olive]

Hey, @jolly turret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woven forge]

but he keeps saying were gonna have to wait 1-3 days before we can play

[woven forge]

same issue

[fallow veldt]

I never said that

I said you will get a reponse in 1-3 business days

[woven forge]

im sorry for being a burden but being wrongfully banned and having to wait to play for something this is NOT OUR FAULT is kinda obsurd

[fallow veldt]

I get it, but the admins cant check tickets every minute

They also got a real life (:

[woven forge]

well this is a good time for a trial admin to learn

[jolly turret]

@fallow veldt thank u for the help

[dusk vapor]

anyone know if vip stacks ? If bought more than 1 sub on the same server

[torn creek]

whitelist

[drifting herald]

we dont have a whitelist

mabye your looking for something else that is verified @torn creek

[torn creek]

Kicked: [ Whistelist Required - Appeal @ Discord ] | Duration: Perm | YQPCTGHCB

[lyric basalt]

Are you sure you are connecting to Rustoria ?

[torn creek]

Yes

[lyric basalt]

!steamid

[glass olive]

Hey, @torn creek

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn creek]

76561199381303831

[lyric basalt]

Can you try again to join and send the error ?

[torn creek]

ok

Perhaps it's because I haven't logged in for a long time.

[hazy vortex]

admin look 541c3e fast, there is like 5 cheater

[lyric basalt]

Looks like you connected sucessfully

[hazy vortex]

they are obv cheater he even fly hacked up my base

[torn creek]

yes THS

[lyric basalt]

We are looking at your ticket, please allow us some time

[lilac rampart]

need help my screen keeps tearing and I have played with my nvidia settings have changed all settings in game and it still looks funky is this happening to anyone else really need some help

[hazy vortex]

thank you best admin

[jagged knot]

how i open a ticket?

[stone sleet]

My team and I have been banned for cheating and none of us have been banned for the face. The truth is, I would like to talk to an admin to solve it. <@&274971100184576010>

[lyric basalt]

!report

[glass olive]

Hey, @jagged knot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

!appeal

[glass olive]

Hey, @stone sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[junior sonnet]

!report

[glass olive]

Hey, @junior sonnet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stone sleet]

Can any admin see my appeal? It's because we were really playing on the main server and we've been banned by cheaters, and we're not, please. <@&274971100184576010>

[shy remnant]

Wdym you been banned by cheaters ?

Your appeal will be reviewed as soon as possible tho

[jagged knot]

what should i check to see if i get unbanned?

[stone sleet]

If we have been banned for cheats and none of us have anything, we were snowballing. It is a server that we usually play and we have quite a few hours. I don't understand the ban.

okey sorry

[shy remnant]

The same website where you appealed

[shy remnant]

Well we don’t ban for nothing

But make an appeal and it’l be reviewed

[stone sleet]

Just because the account is open for a month, you're going to ban him? I invite you to join Discord and share your screen.

[shy remnant]

#general now

Please

[blissful jungle]

hey my ban was supposed to be fixed last night, just tried joining server and it still says im banned

not sure whats happening

[shy remnant]

!steamid

[glass olive]

Hey, @blissful jungle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

I’m on my phone but I’ll try to get someone to take a look

[blissful jungle]

76561198853377957

thanks appreciate you

[jagged knot]

@shy remnant fr bro check well the appeal cause we are legit players and we like so much rustoria

[shy remnant]

Only the banning admin can deal with your appeals

I’m sorry but you’ll have to wait

[jagged knot]

okay, ty for time

[eternal cradle]

in my apeal said i been unbaned but i am still banned ??

[edgy arch]

@shy remnant so it says details cheating then disconnected?

i was just on the other day

first time on in ages and got off an hour later ? idk how im banned but could u look

@gloomy sparrow

it was def a false ban

or a misban

[eternal cradle]

@gloomy sparrow

[edgy arch]

@eternal cradle im banned and i havent done anything wbu?

[eternal cradle]

cheating

[edgy arch]

mine says that to

i got on fresh wipe and raged quit off an hour later and now im banned app

[eternal cradle]

been banned twice this week

[edgy arch]

its this shitty jynxi stuff

[eternal cradle]

for cheating i got unbanned but they aint took the ban of me

[edgy arch]

dawg i got tired of ruynning to the snow to get a base and died to bow kids so i got off and got on atlas

now im banned so idk whats going on

[shy remnant]

You should be good now

[slate quest]

i cant make another ticket to my appeal my ban, its been a long time since my last one, can somebody help me

[edgy arch]

@shy remnant can i get a unban soon? or what do i do

[shy remnant]

Was your last appeal denied ?

[shy remnant]

!appeal

[glass olive]

Hey, @edgy arch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slate quest]

yes but i remember the last time i made an appeal i was talking to an admin and she said to reappeal in a certain amount of time

its been a long ass time i just started to play again

[shy remnant]

Ur gamebanned ?

[slate quest]

no

im banned for evading

[shy remnant]

Evading what ban ? Cheating or game ban ?

[slate quest]

so basically i have a couple gbs and a toxicity ban, but this is all like 4 years ago

[lyric basalt]

You are banned for Play elsewhere

[slate quest]

and i was talking to jrycella when she was an admin

[lyric basalt]

You will need to find another server to play on

[slate quest]

and she said that theres a possbility i get unbanned if i appeal in like 180 or something

[eternal cradle]

can u unbann me

[slate quest]

i cant make a ticket?

[eternal cradle]

like i been waiting time

[slate quest]

its been so long

[eternal cradle]

76561199018898542

unban me @lyric basalt @shy remnant

[lyric basalt]

Your ban expire in 7 days

[eternal cradle]

why tho

they guy that i got banned for is now unbanned it was a temp eac ban

[lyric basalt]

hmm let me take deeper look

[slate quest]

@lyric basalt can i try and appeal it?

its legit been 4 years i was a little kid, the last time i tried they said i can probably get unabnend if i wait another 180

[lyric basalt]

You can try to connect in 15 mins

you've been unbanned

[eternal cradle]

cheers brotha

[slate quest]

uhhh am i muted

[glad coral]

can anyone help with my appeal

[gilded quail]

where can i appeal? fuckin played with random and now im banned cuz he was cheatin

[lyric basalt]

!appeal

[glass olive]

Hey, @gilded quail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon goblet]

can someone help me, i got banned yesterday on the us main for take a break and i appealed it, got unbanned and but when i load into the server im still banned

[gilded quail]

for how long am i banned? this my steamname: ShizaRaka

https://steamcommunity.com/profiles/76561199152123044/

[gilded quail]

76561199152123044

[alpine relic]

how tf do i appeal on this shitty server

[drifting herald]

!appeal

[glass olive]

Hey, @alpine relic

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rare wind]

!appeal

[glass olive]

Hey, @rare wind

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open sage]

!appeal

[glass olive]

Hey, @open sage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[alpine relic]

it says on the website I don't have a active ban but I'm literally banned?

[drifting herald]

!steamid

[glass olive]

Hey, @alpine relic

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drifting herald]

can you give me your steamid?

[alpine relic]

76561199090714360

[fickle schooner]

Hey we just got insided as a 7 man can we get help we live next to sulfer quary

[drifting herald]

im sorry about that but if your asking help from admins , admins cant help as they cant interfere with gameplay in anyway or get your loot/base back

[past quarry]

Hey, I just submitted a ban appeal on the website, but I wanted to ask here as well — I play on Starlink in rural Canada, and since my IP constantly changes, could that be mistaken as VPN traffic and possibly trigger a ban? Ive never cheated. Feel free to hardware/firmware or software check me live.

[fickle schooner]

can you just break a hqm wall??

we have all loot just one wall

[drifting herald]

as i said admins cant interfere with gameplay in anyway

[fickle schooner]

damn ok

[alpine relic]

@drifting herald still can't appeal

[drifting herald]

i know it sucks but next time be careful who you play with and give your base codes to

[drifting herald]

yes be patient please i have forwarded this to admins

[alpine relic]

gotcha

[hard folio]

@alpine relic @drifting herald Yo to the admin that was watching over the streamer team yesterday you need your shit revoked
I was running about 70 feet away from there base, claimed i was cheating and you hit me with a ban hammer with no questions asked
Never even looked up a website with cheats on it yet even been on a team with a cheater.

[alpine relic]

facts yo

[past quarry]

They must do these bans way too much then?

Because Im also here clueless to what I did. I get being safe but come on now. I know for a fact im a negative a** kd and have never done anything suss

[hard folio]

I do understand that they are streamers which is why i never even thought about interacting with them but the fact that if any of them can claim someone is cheating and you ban them like its just that simple your head is not on your shoulders correctly

@drifting herald @echo venture may I please have my shit appealed asap

[past quarry]

Me too please. Its so weird for me.. Half the time I can login and then half the time it just tells me I cant load in due to "cheating" I play on Starlink in rural Canada, and since my IP constantly changes, could that be mistaken as VPN traffic and possibly trigger a ban? Ive never cheated. Feel free to hardware/firmware or software check me live!

[drifting herald]

have you submitted an appeal? and you too @past quarry

[past quarry]

yes I have!

[hard folio]

haven't done it cause it says a ban can't be found on my account

[drifting herald]

!steamid

[glass olive]

Hey, @hard folio

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hard folio]

I just put my ID in the chat??

[drifting herald]

yes

[hard folio]

76561199588320278

[tacit basalt]

responded

[north girder]

76561199841050983
rage cheating on low pop us

[drifting herald]

!report

[glass olive]

Hey, @north girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sudden cape]

!appeal

[glass olive]

Hey, @sudden cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crude copper]

u have 20+ gamebans

and script on rust get a grip ur yt is fried

[slate quest]

ye

i have 20 gamebans

i have 2 from5 years ago

[crude copper]

how many hours do u have

do u realise how blatant ur yt is did u actually post that thinking its believable

[slate quest]

its legit lmfao

[crude copper]

goodluck brotha

tacularr prodigy

[hollow mirage]

hello -- i'm having trouble connecting

getting flagged for "high risk account" but my steam account is around 20 years old

also paid for vip access

[crude hornet]

!appeal

[glass olive]

Hey, @hollow mirage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow mirage]

!appeal

[glass olive]

Hey, @hollow mirage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow mirage]

!steamid

[glass olive]

Hey, @hollow mirage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow mirage]

76561198015239479

nobody's online?

[median crown]

!link

[glass olive]

Hey, @median crown

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[wispy dirge]

You will need to wait to hear back from the banning admin via your appeal.

[hollow mirage]

I was hoping to see some kind of information as to why I was banned, because I'm quite confused.

[wispy dirge]

I am unable to provide you with details regarding the ban, sorry.

Have you put in an appeal?

[hollow mirage]

Is there a way to check via the game log? I'm just frustrated because I don't really have much time for games and I haven't played in a long time -- I set aside time tonight.

I did, but I didn't receive a DM from the server bot, so not sure if it went through.

[wispy dirge]

If you go to the appeals page, do you see your appeal?

?report

[glass olive]

Hey, @half stream

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow mirage]

Yes, it's # is 80dc46

[wispy dirge]

Perfect, you will need to wait for a reply to your appeal.

[hollow mirage]

That's frustrating -- they're GMT?

[wispy dirge]

The admin that issued the ban is, yes.

[hollow mirage]

There's not a note or log file? I had two concurrent accounts connected with similar names, one using rustangelo to generate signs, since that takes a long time i signed on with another account as well to actually play -- that doesn't appear to be against rules or TOS

[grand sage]

can a staff member check Appeal #4580af please

@raven mist

[clear geyser]

!appeal

[glass olive]

Hey, @clear geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[humble ether]

Do i get banned for having a vac ban on another game

in the last 62 days vac

[clear geyser]

<@&274971100184576010> could anyone help me it says im banned but when i try to appeal the ban it says "ban not found"

[humble ether]

!appeal

[glass olive]

Hey, @humble ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chrome dawn]

!appeal

[glass olive]

Hey, @chrome dawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grand sage]

can a <@&274971100184576010> please look at Ticket #3e8706

[hexed nimbus]

Reading is hard right

[thorny bridge]

Sea long 2 softs cuppo and Kanye Fan

[spice saffron]

How do I make a ticket, there is a blatant hacker near my base

Nevermind, just found it

[limpid bison]

Good afternoon, please tell me how long to wait for a decision on Appeal #f2575c

[viscid vine]

1 to 3 business days

[vague vector]

where do i report someone that sent me a phishing link in my dms

[ocean thistle]

Can you send me a DM?

[vague vector]

Sure

[grizzled sand]

I have issued a receipt, why no one has handled it?

我开票据了，为什么没人处理？

[sturdy dust]

When i try to join to server, it says im banned because im cheating. last time i played on rustorias server was last month and i wasnt cheating

[viscid vine]

!appeal

[glass olive]

Hey, @sturdy dust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean sky]

any info about me getting unbanned? <@&274971100184576010>

[hexed nimbus]

answer right above your message lol

[long wren]

and no need tag

[lean sky]

this was different

[hexed nimbus]

still 1 to 3 business days

[lean sky]

okay thats what i was asking

[hexed nimbus]

so whats the diff between what i wrote and what i screenshotted #support message

gl man just be patient

[lean sky]

because i didnt actually appeal

ive been waiting for 3 weeks to get unbanned lmao but whatever

[hexed nimbus]

then you can actually wait forever if you dont make one as the dont take appeals trough chat

[lean sky]

the admin i was talking to said for me to do that

[hexed nimbus]

i see you said you did appeal allready and the denied it if its denied then thats it but if you wanne wait on admin conformation then have fun.

[lean sky]

i think your missing something i said the admin told me to give him my steam id so i did and he gave to the admin that banned me

so i was asking for any updates as they wouldnt be able to tell me through an actual appeal

[raven mist]

No updates yet

[lean sky]

thank you

[raven mist]

Ill bump said admin

[lean sky]

appreciate it

[violet ruin]

can bases be removed on rustoria

like a huge 5x5 base is decaying and its lowering fps

nobody is living in it

[hexed nimbus]

staff do not interfere in gameplay

[hexed rain]

Subject: My account Waxat12 is blocked on EU Long

Hey there,

Hope you're having a good day. I'm writing because I can't get onto my Rustoria EU Long server – my account (Waxat12) seems to be blocked.

As far as I know, I didn't break any rules, so I'm really confused about why this happened. I didn't get any message or explanation about it either.

Could you please check if it was a mistake and unban me? If I did something wrong without realizing it, could you at least let me know what happened? Just so I can understand and avoid it next time.

Thanks a lot for your help!

[raven mist]

!steamid

[glass olive]

Hey, @hexed rain

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[violet ruin]

OKE ill stay 40 fps

[hexed rain]

@glass olive 76561199248762862

[raven mist]

Should be fixed right now

[tardy meadow]

Hello administrator, may I ask what is the maximum number of team members allowed?

[toxic shard]

depend on the server, check #server-info

on vanilla servers, only the teamui is limited

[tardy meadow]

Ok. Thank you.

[near halo]

Admin, I was banned on the rustoria.co EU MAIN server, for a cheat that I don't have and never had, what should I do? Respond Admin!

its my Steam ID: 76561199101963504

[normal orbit]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

You'll need to create an appeal tickert @near halo

[charred smelt]

Does anybody know where I can ask for help if I was banned falsely?

[violet ruin]

probably in the support website @charred smelt

does anyone know whats the average pop and queue on @radiant adder ?

on force

[buoyant bobcat]

!appeal

[glass olive]

Hey, @charred smelt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled yacht]

why it take so long for response

[toxic shard]

depend on admin avaailability, also if the cheater don't get unbanned the chances of the other to get unbanned are almost null

[fallow veldt]

@civic mist Can I help you?

[grizzled yacht]

he was my ally lol he never had auth on my tc and i got banned

how tf does that work

[toxic shard]

if you are associated with the person in any way you get ban with it

being auth on tc is the more straight relation it's true, but you don't need to be auth on TC to get associated with someone

[pearl gulch]

Dear Admin. Please review my ticket. Thank you very much. Appeal#608cee

[grizzled yacht]

Can u look at mione pls rq Appeal #602665

[timid idol]

Hi

why can't I make a ticket?

[civic mist]

@fallow veldt hey, can u check my teammate too, he plays with me, he got banned too for playing with cheater, his id is id steam: 76561199348045246

[fallow veldt]

!banappeal

[glass olive]

Hey, @civic mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[civic mist]

@fallow veldt okey dude, but we as got banned for 1 week, now he tried to join but its says "playing with cheater" and before said the ban was just for 7 days

[lyric basalt]

he need to wait 1 hour like you before connecting

[patent turret]

why have my BPs wiped

plz help

EU main

[buoyant bobcat]

Bps wipe every force wipe aka first thursday of the month on that server

[patent turret]

ok thanks

[timid idol]

How long does it take for admins to check tickets?

[fallow veldt]

1-3 business days

[timid idol]

Oh alright

ty

[fiery forum]

what does the kits give you

[frank escarp]

hello

Glock on rujstoria eu main cheating with wallhack and aimbot

[fallow veldt]

!report

[glass olive]

Hey, @frank escarp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[restive bloom]

site off?

[wispy dirge]

Taking a look

[misty yarrow]

site loading infinite

[hexed nimbus]

Damm dylan broke the site again 😂

[violet ruin]

i believe the leaderboards are broken

no load :(

[hexed nimbus]

whole website is down rn the working on it

[restive bloom]

site back

[opal eagle]

how can i open ticker for report a cheater?

[fallow veldt]

!report

[glass olive]

Hey, @opal eagle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy dirge]

Doing some site work at the moment, site should be up soon.

[trail jungle]

says high risk account when I try to join

[fresh roost]

!report

[glass olive]

Hey, @fresh roost

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!appeal

[glass olive]

Hey, @trail jungle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[trail jungle]

@long wren I already appealed

[long wren]

thank you

[hollow mirage]

I would kindly ask you to reconsider the decision that was just made on my appeal -- I am available for voice chat to clarify and it would mean a lot to me to play on your server this evening.

[long wren]

appeals denied?

[hollow mirage]

Yes, for a suspicious account -- it was a fresh account I just made to use while I was painting using Rustangelo.

I've played Rust for a about a decade and am not a problematic player -- my account is real, my avatar is my real picture. I run a startup, I don't often get time to play and I was really looking forward to playing with my group on your server this weekend. Had I known using a fresh account would get my main account flagged and banned, I wouldn't have done it.

[misty scroll]

Your ban will stay

Have a great evening!

[hollow mirage]

Why?

[misty scroll]

Your account is too much of a risk to play on Rustoria, you will need to find another server to play on

[hollow mirage]

I'm a forty year old man, I'm not doing anything risky on my Rust account. This is the first time I've played in nine months, and the last time I played before that was years ago.

[sudden cape]

!appeal

[glass olive]

Hey, @sudden cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow mirage]

My appeal was clearly articulated and I didn't do anything that is against your rules or TOS.

[misty scroll]

As I said, your account is too much of a risk to play on Rustoria and you will have to play elsewhere

[hollow mirage]

Please articulate what exactly makes it a risk

[misty scroll]

I'm not here to argue your appeal or account, just telling you why your appeal was denied

[hollow mirage]

So you're saying my normal account is risky? I cannot fathom by what metric you came to that conclusion

[misty scroll]

Have a nice day

[hollow mirage]

It's been active for 16 years, has hundreds of games, I've never been banned on anything

No -- this isn't over. Your ban was a false flag. Are you rejecting it because I was polite and articulate?

[misty scroll]

Your appeal was rejected because your account is too much of a risk to play on Rustoria, not because you are "polite and articulate".

It is over, your appeal was denied, that means the final decision has been made.

[hollow mirage]

I would appreciate a definition of a "risky" account -- by most server moderating tools it would be measured by the metrics I discussed -- years, games, hours, other bans -- all the conditions of my account are positive

I have literally never had a problem with any other server, ever

[modern star]

Kicked for high risk account ?

[hollow mirage]

Banned apparently -- a kick would make a lot more sense.

[misty scroll]

We don't go into details about exactly what we consider a high risk account. As I said earlier, I am not here to discuss your account, that is what the appeal is for. It was denied and your ban will stay.

[modern star]

What’s the reasoning?

[misty scroll]

Move to #general if you don't need help please

[modern star]

What for ? I’m talking to old bud here.

[misty scroll]

Because this channel is for people who need support from staff, which you do not

[hollow mirage]

What's the contact information for the owner of the server?

[misty scroll]

You can reach out to one of the managers @balmy cypress or @neat pumice

[modern star]

Yes and I’m still able to post in this channel as this user is looking for assistance in which you can’t assist him.

[misty scroll]

You're able to post yes, I'm asking you to not post since you do not need support yourself

Your relationship with this person doesn't matter

[modern star]

Relationship with this person?

Elaborate

[misty scroll]

I thought you said you were talking to an old bud? Either way, if you don't need support yourself then please move to #general

[modern star]

Yes I was taking to old bud, in which doesn’t mean I have any type of relationship with the user, the user is random but it doesn’t seem fair.

[hollow mirage]

I'm just really confused as how you think repeating what you've said justifies anything. Saying you banned my account for being "risky" and I explained how it is not risky by every single measure any other account would measure that with -- while addressing none of those -- I don't understand what this is except maybe some kind of personal vendetta because I actually was looking forward to playing today and wrote a long winded appeal.

I donated to your server to play for three days. Then I'm back to real life. I don't really have time for video games. I set some aside. And my fun was ruined for "reasons"?

Literally every metric by which you'd measure my account as "high risk" would be false. I am completely and utterly dumbfounded by that, and the general response of your team. You don't need to be a jerk to customers -- it's bad for business.

[misty scroll]

You repeat yourself, I repeat myself, nothing comes of it.
You will not get a different answer from me, or any other admin for that matter. You have gotten the information of the managers if you believe this decision is wrong.

[hollow mirage]

I believe it's absolutely wrong and I think the way you and other administrators talk to users is unacceptable. Your position is unjustifiable given what I've explained. I am absolutely going to write your a letter to your managers and Ryan Dowding. What do you gain from rejecting my appeal? Who is safer? What was prevented? What did I do wrong? Why not DM me and explain whatever. You make your decisions and I make mine. I'm an adult and a professional, I'm fine responding to it professionally.

If you granted my appeal, I was going to be grateful, happy -- probably come back to this server. Now you've got me confused, angry, and absolutely frustrated? For what? Over what? Your ego?

I just don't see what your goal is

I'm going to give a polite recap of what happened, highlight other instances of it, and they can do what they want. I run a company, I don't play this game 100 hours a week, I work 100 hours a week.

You can see everything I said in my appeal is true looking at account statistics.

[misty scroll]

I understand that you disagree with the decision, that is completely up to you.
As a Rust server we can't be absolutely transparent about everything we take into consideration in different situations, and that's simply just something you'll have to accept whether you agree with it or not. A lot of the information you are requesting here is not going to be given to you, that's not up to me, that's just how Rust servers operate.

Feel free to reach out to the managers as mentioned earlier. There is not much more I can do for you here.
Rust aside, I hope you have a great evening 🙂

[hollow mirage]

They didn't give a reason, they just restated the ban title.

[misty scroll]

#general please

[misty scroll]

Correct, we don't give out information for any ban

[hollow mirage]

The Rust god here doesn't realize he's an employee of a company and I'm a customer.

So instead of treating me like a human being he's just being smug and cute.

I get that you're used to interacting with socially backwards children -- but adults don't handle that kind of treatment very well. Quite honestly, I don't have time to play games (as indicated by my account history in the past few years) -- and I don't care about the $10 donation -- it's about being treated with respect, adherence to your stated and available policies, and being communicated to professionally.

I don't know if you guys are volunteers or paid -- I can't fathom why someone would volunteer for it, but with Rust who knows -- but your response is unacceptable, unjustified, and rude.

Did you reject my appeal because I went to the voice chat to try to get some clarification?

How exactly is someone supposed to respond to being accused of having a risky account -- when they've done everything right on that account

I set aside time to play video games tonight -- I guess instead I'll be putting on my lawyer hat and writing letters to your bosses and complaints to the cognizant consumer protection agencies of the location of the company.

I assume at least someone has enough understanding that arbitrarily banning someone is going to be upsetting, especially with the condescending delivery

It's all probably about as practical as actually playing Rust, but it's the most I can practically do. No your response is not acceptable and no I'm not going to accept it.

Maybe my mistake was trying to be empathetic in my appeal? Showing some understanding? I can speculate all day, well today at least -- tomorrow I'm going back to going deep on "life".

[violet ruin]

this is madness

[hollow mirage]

it is

[violet ruin]

what does arbitrarily mean?

[hollow mirage]

capricious -- without reason

just "because"

[violet ruin]

cool word

what about cognizant

[hollow mirage]

in that context it means the appropriate gov't agency -- typically it means knowing

[violet ruin]

lol you are smart

[hollow mirage]

i'm just a pissed off attorney who wanted to smack rocks and heads in a video game, but I'm too "risky"

[violet ruin]

:/ I guess you"re too good

[hollow cosmos]

!report

[glass olive]

Hey, @vale marsh

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow cosmos]

make sure you are logged in

are you trying to upload a video in the ticket?

[meager steeple]

can someone help me?

[hollow cosmos]

whats up

[restive bloom]

I was banned from the server for being associated with a hack, even though I met the guy on the server. How can I see how long I've been banned?

[hollow cosmos]

try to connect to one of the servers and it will disconnect you then give you a message saying how long the ban is

[meager steeple]

i was banned for 48 hours and its already passed and nothing

[hollow cosmos]

?steamid

[glass olive]

Hey, @meager steeple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[meager steeple]

76561199558800098

[restive bloom]

mine is not showing up, and there is no way to remove this bank since I literally played with this face for 30 minutes

[hollow cosmos]

thanks, ill forward this.

[meager steeple]

ty

[hollow cosmos]

cheater association bans are typically 1 week but this can change depending on the situation. Your best bet is to create an appeal here: https://rustoria.co/support/appeals

[restive bloom]

[hollow cosmos]

can i get your steamid so i can forward your issue.

[restive bloom]

1 week banned for playing 20 minutes with the guy I didn't know 🫡

[hollow cosmos]

gotta make sure you know who you are playing with

[restive bloom]

worst of all we didn't kill anyone

👌

[hollow cosmos]

this should be fixed now, wait 15 minutes for everything to sync and try to connect

[meager steeple]

thanks broo

[merry yoke]

i made a unbanned appeal like 5 months ago but no response

[long wren]

please check again, what is the status of your appeal? https://rustoria.co/support

[merry yoke]

oh so its denied but i found the real reason for my ban and i would like to re-appeal

[long wren]

Yes, you have received your answer. have a nice day

[high harbor]

One message removed from a suspended account.

One message removed from a suspended account.

[hollow cosmos]

i will forward this

[lyric basalt]

Wait 15 mins then try to connect

[oblique pelican]

76561199077506967 can you unban me please my 48 hours is up

[lyric basalt]

Wait 15 mins then try to connect

[hollow mirage]

@misty scroll -- had a lot of fun "talking" with you! I do believe in transparency so please find a copy of the letter I sent in your inbox. I'm messaging you here because I assumed you'd ignore it otherwise. Have a nice day!

[wet trail]

how long is the temporary ban

[hexed nimbus]

If it’s a temp you will see a timer if you try to join

[long wren]

7days ~ perma

[night kite]

What i need to do if i get ban for no reason?

[long wren]

The reason is displayed when you try to connect to the server. If you are banned, please submit an appeal.https://rustoria.co/support

[night kite]

Server kick me and in details only cheating

[long wren]

That's your reason

[night kite]

If i don't use cheat?

[livid imp]

BRO SAME

[long wren]

please submit an appeal.
https://rustoria.co/support

[night kite]

I create appeal

[livid imp]

Same how long does it take??>

[livid imp]

Why did i get banned for cheating when i tried to reconnect on my hotspot??

[long wren]

typically a response to an appeal will take 1-3 days.

[long wren]

There's a reason

[livid imp]

Bruhh

God can strike me down if im lying i aint cheating i got 5k hours on my account

My KD is 0.6 LMAO I AINT CHEATING

[long wren]

using cheats has nothing to do with playtime

[livid imp]

Can i ask who reported me? Or what i got accused of doing like what kind of cheat??

Or can u pc check me?

[long wren]

we do not pc check

[livid imp]

So now i gotta wait 3 days when wipes dead because of a false ban nice

[long wren]

someone report you for cheating maybe

[livid imp]

Are u aware i have a 0.6 kd? No way someone thinks im cheating

Wait i can prove to u this is a false ban 100 percent

It says i got banned on EU small but ive never played that server in my life u can check my battle metrics

[long wren]

Please prove it through your appeal.

[livid imp]

Bruh that shit gonna take a year cant u help me without a ticket?

Dude on my battle metrics, the statistics for me playing EU small was, I last played the server 3 years ago and it was for 2 mins...

@long wren ?

[long wren]

@livid imp ?

[livid imp]

Cant u see my play time and unban me cuz its obviously a false ban?

[raven mist]

!steamid

[glass olive]

Hey, @livid imp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[livid imp]

76561199070387344

[raven mist]

Should be fixed

[livid imp]

Thank you so much!

[still star]

bro why u not banned cheaters?

how i can reported?

[long wren]

!ticket

[glass olive]

Hey, @still star

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pearl gulch]

Dear Admin. Please review my ticket. Thank you very much. Appeal#608cee

I just entered the server and was prompted to play with cheater. I did not play games with cheaters. My friends can play the game normally and have not been banned. I can provide my computer data. Thank you for your review.

[night kite]

Crazy thanks so much, i get unbanned

[sudden cape]

Dear admin, I was banned for cheating on Rustoria but I have never cheated in the game. It may be a mistake, could you please unban me?

76561199832086423

Server kick me and in details only cheating

[gritty lichen]

!ticket

[glass olive]

Hey, @gritty lichen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gritty lichen]

Hi admins.
Could we please get some help with looking into an active cheater and currently online right now?
Ticket #1957a2

[warm mulch]

@thin plover

[brittle glacier]

Got banned on eu main, playing with cheater. I understand that it was maybe not a mistake, but i didn’t know that. Got appilation and asking to unban me. Will play solo or duo with my friend.

[warm mulch]

@thin plover

i need help

@raven mist

they locked me in handcuffs

and i cant die or play the game

[whole barn]

<@&274971100184576010> pls check my ticket Appeal #282b89

[limpid bison]

<@&274971100184576010> Good day, please tell me why the appeal was rejected Appeal #f2575c, if you look at the last visit to the Rustoria servers, at that time I did not even have the opportunity to go to the servers

[long wren]

no need tag guys?
@whole barn @limpid bison

[brittle glacier]

How can i look at my appeal?

[long wren]

we don't share the reason

[limpid bison]

do not specify tags?

[long wren]

https://rustoria.co/support

[limpid bison]

Sorry but if I didn't play on the account, why is it my fault? I never used cheats...

[whole barn]

its been 2 days and still no reply

[brittle glacier]

Sorry, i cant find the number of my appeal, and see its result.

[long wren]

appeals take 1-3 bussines days

[long wren]

When did you submit appeal?

[brittle glacier]

Today

30 minutes ago

[long wren]

are you sure?

[tough hare]

Bro ong f cheaters i just got banned "playing w a cheater" Even tho idk him. Tried helping a guy in chat and then boom.

is it fixable?

And i did a appeal just wondering can there be a appeal for that?

[brittle glacier]

Yes. On rustoria site it says that the i made an appeal

[tough hare]

Litterally was in his team for like 5-10 min not knowing who he was our whole convo is in game chat

Thats crazy

wipe ruined

[long wren]

please submit an appeal

[tough hare]

I did 🙂

Do Admins see game chat history and like joining team logs?

[long wren]

https://rustoria.co/support/appeals can you post screenshot?

[tough hare]

what screenshot?

[tough hare]

Asking Because that might prove my innocence?

Just a weird position rn

[long wren]

I'm not talking to you

[tough hare]

mb

[brittle glacier]

I cant post screenshots here

[long wren]

dm me

[long wren]

Please wait for a response to your appeal.

[tough hare]

How long do appeals take?

[long wren]

@tough hare

[tough hare]

F

[eternal terrace]

<@&274971100184576010> Patrol Helicopter Bug

Server Br Main

help

[long wren]

what about bug

[eternal terrace]

not crash, but finally crashed. See P17, the map have a line gray

patrol got inmortality for 20 minutes and finally got down

[glass quest]

why did i get banned for high risk account

[long wren]

!appeal

[glass olive]

Hey, @glass quest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woeful herald]

hi any chance to get some help

[long wren]

what do you need help

[woeful herald]

not sure if someone is trying to do physhing by name dropping you guys

ill send in dm

[raven mist]

Is it in a steam dm?

[long wren]

please reports and block

[long wren]

rustoria skin scam

[woeful herald]

no i sent it to crazy in dm here in discord

[raven mist]

probs a scam 😛

[woeful herald]

done

[ashen fiber]

cheater on rustoria eu east long

[glass olive]

Hey, @ashen fiber

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jolly ferry]

cheater on rustoria sea main

[glass olive]

Hey, @jolly ferry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[iron hornet]

hey im sry but the guy i played with i didt know he was a cheater i checket his account and i saw its not that new its mid and he playes mid two but i didt know he is not my friend he is a friend of a friend first wipe i play with him and i got ban bc of him i didt know he was cheat pls unban me bc i rly didt know and i know i should have check his account more but i made a mistake. and thank u

and u said this Hey there, can you please join our discord server at Discord.gg/Rustoria and reach out to the administrator (@Hai.xo). Thank you.
@ocean thistle
thank u

[long wren]

come to disocrd hai?

[iron hornet]

wym

[long wren]

sorry mb your appeal was denied?

[iron hornet]

suspended

[iron hornet]

np

[gentle robin]

/ticket 76561198133739137

[glass olive]

Hey, @gentle robin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gentle robin]

full hack fly aim EU mein pl

[hexed nimbus]

!report

[glass olive]

Hey, @gentle robin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frigid trail]

!support

Someone cheated into my base and stole heaps of stuff need help

[hexed nimbus]

!report

[glass olive]

Hey, @frigid trail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

No one can just cheat in your base

Nor can cheat your codes

[frigid trail]

Yeah that's what I thought but there's 3 missing vendys so

If ye gonna reply and be as least helpful as possible why reply 💀

[tender rover]

how translate the cheater?

im sit to waiting support

[fresh sleet]

/report

[glass olive]

Hey, @tender rover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Either your vendys got destroyed somehow by another player or by a clannmate, if they just vanished

Not sure what else we can say, we cannot go back in time and see what happend 😜

I was driving, hence the late reply

[sudden cape]

Dear admin, I was banned on Rustoria but I have never cheated in the game. It may be a mistake, could you please unban me?
Server kick me and in details only cheating

[fallow veldt]

!banappeal

[glass olive]

Hey, @sudden cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sudden cape]

Dear admin, I was banned on Rustoria but I have never cheated in the game. It may be a mistake, could you please unban me?
Server kick me and in details only cheating

[long wren]

!appeal

[glass olive]

Hey, @sudden cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sudden cape]

I have already done one.

[long wren]

thx

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zealous zinc]

dear admin i was banned on one of your servers and i think it was a random i was playing with i had no idea nor would i ever cheat in this game if u could please take a look at my appeal that would be great

[long wren]

only banning admin can reply

[frigid trail]

vendys are still there all the loot is gone, sorry i didnt mean to be rude but is mad frustrating but was just hoping for little insight but its grand, i assume theres some exploiting coz it was 1 wall from vendy

[viscid vine]

Maybe all the stuff from vendors sold and your teammates deposited the stuff somewhere?

[raven mist]

Yeah cant really say what exactly happened, could be a few reasons or someone isnt really honest in your group and did a poopoo

Or there was a pixel gap where they were able to loot something

[sudden cape]

Shenzyyy****can you help me with my broblem

[raven mist]

!steamid

[glass olive]

Hey, @sudden cape

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Can take a quick look sure

[frigid trail]

nah they were flex vendies

[viscid vine]

Inside ones?

Or roof?

[tacit lagoon]

How long does it take to get a response from support?

[raven mist]

Is it regarding an appeal? Or a cheater report? Or a vip ticket?

[coarse bridge]

Hi admins, eu long east lagging pls help, ty have good day

[frigid trail]

inside under oc

[sudden cape]

76561199832086423

[zealous zinc]

it says my appeal was accepted but i still cant join

[lyric basalt]

!appeal

[glass olive]

Hey, @sudden cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

!steamid

[glass olive]

Hey, @zealous zinc

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sudden cape]

it says my appeal was accepted but i still cant join

[zealous zinc]

i post it here

76561199389937365

[sudden cape]

i post it here

76561199832086423

[calm valley]

hello

[calm valley]

who is schaadt

[long wren]

UMMM

[calm valley]

i just got banned by him

and it says come to discord

[long wren]

come to discord schaadt?

[calm valley]

yes

[long wren]

!steamid

[glass olive]

Hey, @calm valley

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[calm valley]

76561199380877605

ik what it s about

[long wren]

send a dm @misty scroll with your steamid

[calm valley]

ok just did it

[long wren]

please wait until he responds via DM.

[calm valley]

how long do i need to wait

[long wren]

maybe in one day?

[calm valley]

one day?????

i wanna know why i got banned bro

[crude copper]

i have an insane recording of a cheater on rustoria sea main that is enough to have him insta banned but ive given up going through the ticket system. so pls reply if u want his steam id + the footage

blatant as all shit and the bloke has been playing since wipe without a ban

[long wren]

[calm valley]

hello

?

[iron hornet]

hey im sry but the guy i played with i didt know he was a cheater i checket his account and i saw its not that new its mid and he playes mid two but i didt know he is not my friend he is a friend of a friend first wipe i play with him and i got ban bc of him i didt know he was cheating pls unban me bc i rly didt know and i know i should have check his account more but i made a mistake. and thank u

and u said this Hey there, can you please join our discord server at Discord.gg/Rustoria and reach out to the administrator (@Hai.xo). Thank you.
@ocean thistle
thank u
Appeal #113cf7

[sudden cape]

i post it here
76561199832086423

[ebon spear]

ive been kicked/banned for cheating on rustoria sea long and ive never played a wipe on the server before hand pls help!

[ocean thistle]

!verify

[glass olive]

Hey, @iron hornet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[iron hornet]

one sec

[crude copper]

dm';d u

[iron hornet]

i just did i didt know i had to discord right?

[long wren]

make a ticket

[crude copper]

negative too much effort for it to be auto closed. i gave u the information all u need to do is click the ban button

iv tried since ur servers have released, not a single player banned from the server, all eac banned

i will just wait for eac no problem

[sudden cape]

Can an admin help me? I was banned on Rustoria but I have never cheated in the game. It may be a mistake, could you please unban me? The server kicked me and the details only mention cheating.

[ebon spear]

exact thing with me.

[valid cedar]

!appeal

[glass olive]

Hey, @sudden cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron hornet]

ticket Appeal #113cf7

[sudden cape]

i alredy made one but i still can join

[ocean thistle]

I won’t be available at my PC for a while. I’ll respond to you soon. Thanks for your patience.

[long wren]

yep

🙃

[valid cedar]

then all you have to do is wait for the final decision, just to clarify that could take to 1/3 days.

[long wren]

Did you submit the information via ticket?

I don't understand

[sudden cape]

Okay, thank you

[iron hornet]

thx

[long wren]

we dont take report in discord
please make a ticket @crude copper

and the video you gave is meaningless

[valid cedar]

!report

[glass olive]

Hey, @silver osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glad kettle]

!appeal

[glass olive]

Hey, @glad kettle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind vector]

hello any help plz

i keep getting connection attemp failed
any help

[fallow veldt]

Do you have any internet issues?

If not, create a network ticket https://discord.com/channels/274965952116817920/989424320797364224

[devout briar]

Hello can any help please, I try to play at this server but I was banned but I never play on this server

[valid cedar]

!Appeal

[glass olive]

Hey, @devout briar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lament quartz]

Playing with cheaters permanent ban or week?

[neat bone]

Hello, server administration.

My Ardor05 account was blocked this afternoon due to "Cheats". I'm sure it's a mistake of the anti-clean system, since I don't use cheats. No one responded to the appeal.

[harsh scroll]

I've been waiting for a ticket for 6 hours but still no response.

anyone can help me ?

[fallow veldt]

A reponse to your ticket takes about 1-3 business days, appreciate your patience

[fallow veldt]

@harsh scroll

[timid idol]

Are admins online on server?

I havent seen any ban on the server but there are some cheaters so I was wondering like doesnt it show up in chat or just no bans?

[raven mist]

Shows up in chat

Theres admins 24/7

[timid idol]

Oh thanks

[raven mist]

What server are you on?

[timid idol]

Eu main

[raven mist]

Theres surely been many bans on there 😄

So you might've missed em

[timid idol]

Oh alright thanks

Ill follow up the rest😅

[raven mist]

If you want to report someone you can also do that on our ticket system btw

[raven mist]

!report

[glass olive]

Hey, @timid idol

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vital heart]

Please have an admin review the appeals. Thanks

[random zenith]

yeah please Its urgent

[tacit otter]

plerase

[hollow cosmos]

appeals take 1-3 business days

[vital heart]

👍

[ocean thistle]

You may reopen the appeal by sending a message

[sharp matrix]

2

[long wren]

3

[sharp matrix]

76561199348045246 report this guy

[long wren]

make a ticket https://rustoria.co/support

[sharp matrix]

k\

[slim pecan]

!appeal

[glass olive]

Hey, @slim pecan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary stream]

how do i know if i got denied or ban lifted on yalls site

[hollow cosmos]

Go to https://rustoria.co/support/appeals and check the status of the appeal

[quartz cosmos]

I recently created an account to play and was banned due to high risk. Now that I have been playing for a while, how can I get the ban lifted?

[drifting herald]

!appeal

[glass olive]

Hey, @quartz cosmos

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quartz cosmos]

I have appealed and it was rejected, so how can I lift the high-risk ban?

[drifting herald]

If your appeal was rejected that is our final decision and the ban will remain

[tacit basalt]

hey any admins on atm

[long wren]

Sup im admin

[covert tundra]

yo my boy got baned 1 - 2 year ago for playing with a cheater but he didnt know is there a way he can get unbaned?

[honest skiff]

How Do I make a ticket

[quartz cosmos]

godd

[honest skiff]

How do i create a ticket to report a cheater actively raiding right now

[drifting herald]

!report

[glass olive]

Hey, @honest skiff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[quartz cosmos]

Not hacking and being banned due to high risks is such a ridiculous reason, isn't it?

gg

[long wren]

the admin has reasons to denied the appeal.

[shy plaza]

!apeal

!appeal

[glass olive]

Hey, @shy plaza

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy plaza]

Hello even tho my apeal was accepted i still have a ban?

can support help me?

[drifting herald]

!steamid - you can send it here

[glass olive]

Hey, @shy plaza

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy plaza]

okay i have it do i just put it in here?

76561199659605819

thanks

[quartz cosmos]

What is the reason for banning me due to high risk?

[shy plaza]

@drifting herald any news?

[drifting herald]

please be patient i have fowarded to admins

[shy plaza]

ah okay i understand thanks for u help

[long wren]

your account is considered high risk

[lean sky]

any updates on me getting unbanned?

[quartz cosmos]

Why is my account considered high risk?

[long wren]

have you submitted an appeal?

[quartz cosmos]

I submitted it, but what does it mean that I was appealed when I just created an account and started playing on your server?

[long wren]

Your account is at high risk

You just have to wait for the response to your appeal

[quartz cosmos]

I have waited and have been appealed, so what should I do?

[long wren]

Did you get a reply?

[long wren]

Your appeal has been denied. please play on another server.

[left pebble]

Hi.how long it takes until my money come back?

[long wren]

did you make paypent ticket?

[quartz cosmos]

Hello,
I'm sorry if my previous messages were unclear or sounded rude. I'm from Vietnam and my English is not very good, so I used Google Translate and may have made some mistakes.

I recently joined your server, and my account was marked as “high risk.” I'm not sure why this happened, since I only just created my account and started playing normally.

I have submitted an appeal, but it was denied. I would really appreciate it if you could take another look or explain the reason more clearly so I can understand and avoid this in the future.

Thank you very much for your time and help!

[long wren]

We do not share evidence or reasons.

Your ban will remain and you can play on another server.

[quartz cosmos]

I understand that you don’t share evidence or reasons. I just want to say I’m sorry if I did anything wrong without knowing.

I’m new to Rust and to your server, and I really enjoyed playing here.

If there’s any way I could be given another chance, I would be very grateful.

Thank you for reading this, and I respect your decision either way.

[viscid vine]

No official rust community will share evidence for the ban reason, and for "high risk account" you can use google to search for the definition.

[quartz cosmos]

Thank you for your previous replies. I want to kindly ask if it is possible for you to double-check my case more carefully.

I sincerely believe that I have not done anything wrong or violated any rules on the server. I’m new and just want to play fairly.

I would really appreciate it if you could review my account again to make sure there is no mistake.

Thank you very much for your understanding and support.

[viscid vine]

As @long wren Said above, for most of the cases the decision is final.

[long wren]

200% 200%

[quartz cosmos]

I understand that the decision is final, and I respect that.

I just want to say that I really love your server — it’s the only place I truly enjoyed playing Rust.

If there’s ever a chance to come back in the future, even just once, I would be very thankful.

Thank you for reading, and I wish you and the team all the best.\

[tacit otter]

hello ive been waitinf for 12 hours and still no one replied to my ticket like how long does this usually take

[long wren]

typically a response to an appeal will take 1-3 days.

[tacit otter]

but what if it was a misunderstanding

[viscid vine]

Only the admin who banned you can answer your appeal, admins of course can make mistakes, if it's the case you will be unbanned 🙂

Thanks for your patience and understanding

[gritty sand]

how do i check how long my ban is?

[long wren]

Try connecting to the server

[gritty sand]

ight

thank you

[long wren]

what your banned reason?

[gritty sand]

playing with a cheater

[long wren]

have you submitted an appeal?

[gritty sand]

yea it got denied

so imma just wait it out ig

[long wren]

ah

[gritty sand]

yeah

[pallid merlin]

Hi, i try to access Rustoria.gg eu medium biweekly through geforce now but once i start loading into the server, while loading different things it closes my game inside gefore now and then closes the session, do i need to be whitelisted or something , can anyone help me

[neat pumice]

If your game is crashing and your GeForce session is closing - that has nothing to do with us unfortunately

We don't operate whitelists of any kind

But a whitelisting issue wouldn't cause your session to close either way

We are also not rustoria.gg - so not sure what you're connecting to 😄

[pallid merlin]

ok sorry, i thought Rustoria/ rustoria.gg, sorry, it makes sense but i said i could try to ask at least 🥲 i imagine more ppl asked about this issue with geforce now, is completly understandable and makes a lot of sense, thank you for your time Monologic!

[boreal furnace]

Hello! I am a small YouTuber, I shoot videos on your projects.
Today my work ends at 17:00 and at 17:00 the wipe starts 😿 could you give me a pass without waiting in line so that I can record a video on your server?
I will also shoot videos on your weekly server EU MONDAY

It's very difficult to get in line and not have time to start

[neat pumice]

First I'm hearing about it to be honest, but you're welcome! 😄

[neat pumice]

Hi. 🙂 We're not in the habit of giving out VIP to anyone who asks I'm afraid - There are hundreds of individuals asking the same question from month to month, and an exception for one is an obligation for all in a community of this size, unfortunately. https://donate.rustoria.co/ for VIP packages

[pine sundial]

somebody look my ticket pls

[lyric basalt]

Hey there, there is a limited amount of poeple that are able to deal with these types of requests in order to safeguard your information but a member of our payment support team will take a look and respond here as soon as possible. Thank you.

[half anvil]

somebody look help my tickets pls

[near halo]

I wrote about the ban and it was lifted, but I still can't enter the server! When I enter the server, it just throws me out and says cheating. What is the problem and how to solve it?

My Steam ID: 76561199101963504

[long wren]

Was the appeal approved?

[ionic burrow]

hello i have been banned 2 or 1 year ago because of cheating association and inever cheated in my entire life and i am still banned could i get unbannedù

[valid cedar]

did you do an appeal?

[ionic burrow]

yes 11 months ago

[near halo]

yes

[valid cedar]

well, since your writing it means it got denied so thats the final decision.

[ionic burrow]

but why i dont cheat or have cheated

[long wren]

can you post full screenshot?

[ionic burrow]

it was on your modded server or something

i dont cheat or never cheated you can even check my pc

they said unban after 3 months

[valid cedar]

i dont handle bans, but im sure the admin that banned you got his reason.

[ionic burrow]

can you call somebody i can talk to?

[ionic burrow]

i was in a team of 6

[ionic burrow]

i was new to the game

[valid cedar]

if it said so, ill try to forward this to the admin and take a look at it.

[cinder lava]

hi, I wrote a ticket for unblocking because the VPN ticket was closed, but the ban is still there: 76561198331653685. Please help me.

[valid cedar]

id pls

[ionic burrow]

ok

[valid cedar]

!steamid

[glass olive]

Hey, @ionic burrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ionic burrow]

76561199538839211

i found a team on the server rust italia

didnt know they were cheating

[long wren]

forwarded to admin

[long wren]

appeal approved?

[near halo]

I'm waiting for an answer

[valid cedar]

told the admin, now just wait to get a response.

[ionic burrow]

where will i receive respose?

[valid cedar]

as fast as possible but could also take 1 to 3 days.

[ionic burrow]

they ping me here?

[misty scroll]

You are permanently banned

[valid cedar]

you already got your response!!

[cinder lava]

I wrote a ticket on the website and no one has responded yet. I wrote a ticket on Discord, but it was closed.

[ionic burrow]

can i get unbanned

i didnt even cheat

[long wren]

Umm if your banned right?

[ionic burrow]

every server doesnt perma ban for association

i had 10 hours

or something first time playing the game

[misty scroll]

You cannot

[long wren]

Turn off rust and try connecting again in 30 minutes.

[ionic burrow]

why

[misty scroll]

Because you are banned and your appeal was denied

[ionic burrow]

perma ban for association?

[misty scroll]

You are banned for cheating, not association

[ionic burrow]

cheating?

[misty scroll]

Yes

[ionic burrow]

what cheats

[crystal shore]

hey mr admin is there a way to fix getting banned for cheating even though i never did

[ionic burrow]

the server told me association not cheating

[misty scroll]

You can submit an appeal here: https://rustoria.co/support/appeals

[crystal shore]

thank youuu

[cinder lava]

I've already been banned because of my VPN (

[ionic burrow]

it was the modded server schaadt

[long wren]

and have you submitted an appeal on website?

[misty scroll]

It did not, you are quite clearly banned for "Cheating", and you were not banned on a modded server either, you were banned on US Small...

[ionic burrow]

but ive never played that server? i think

im european ?

[misty scroll]

You have played it, you were banned on it 😄

[cinder lava]

yes, I'm waiting for a response. I thought I could speed up the process through Discord.

[ionic burrow]

when did i get banned

[long wren]

You can't submit an appeal on discord.

[misty scroll]

You can see all of this information when you appeal, which you did and it was denied

There's not much more I can do for you here

[ionic burrow]

but me for cheating?

[misty scroll]

You're banned for cheating, not association, correct

[ionic burrow]

not association?

[long wren]

and we allow vpns @cinder lava
It has nothing to do with vpn

[misty scroll]

https://i.schaadt.gg/27790917-96e1-4882-a065-bf9ca0864079.png

[ionic burrow]

but i never cheated lol?

what is payment support

[misty scroll]

What?

[ionic burrow]

what is the payment support channel

[misty scroll]

Payment support is for support with payments

[ionic burrow]

you can buy your unban?

[misty scroll]

No?

You are banned for cheating

You are permanently banned

[ionic burrow]

but ive never cheated

you wanna check my pc?

[misty scroll]

Your appeal was denied, so it was decided that you did in fact cheat and will remain banned

[ionic burrow]

maybe your admin missclicked

i never cheated

[cinder lava]

so I turned on my VPN to reduce my ping, and before I even got to the beach, I got banned (

[misty scroll]

I'm not going to discuss this with you, you appealed and it was decided that the ban should stay, I stand by that decision fully. You will need to play on a different server as you are permanently banned form Rustoria.

[ionic burrow]

yall are on some crazy bs fvck you and this server

[misty scroll]

Thank you for the kind words, I hope you have a great day 🥰

[crystal shore]

9/10 crashout

[timid idol]

xd

[reef blade]

https://steamcommunity.com/profiles/76561198930938236/

please my vip not active

[left pebble]

yes

[reef blade]

yes

[lyric basalt]

please wait for a payment staff

[reef blade]

who ?

[lyric basalt]

Our payment staff will assist you in your ticket

[past hedge]

I've opened a ticket, how can I get a response now?

[lyric basalt]

ticket regarding what

cheater report / appeal / payment ticket / network ticket

[past hedge]

i get banned for cheating

so i think i opened generel ticket

[lyric basalt]

can you send ID of it ?

[past hedge]

wher can i see the ID ?

this one

[lyric basalt]

nvm I found it, please wait for a reply on your appeal

[past hedge]

when did i get it

[lyric basalt]

Standard response time on appeals is 1-3 business days but usually faster

[hot tangle]

https://steamcommunity.com/profiles/76561198294847754 hello this guy on US Long cheating

[drifting herald]

!report

[glass olive]

Hey, @hot tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hot tangle]

!report

[glass olive]

Hey, @hot tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hot tangle]

!report https://steamcommunity.com/profiles/76561198294847754

[drifting herald]

you have to use this site - https://rustoria.co/support/report

[torpid cypress]

https://steamcommunity.com/profiles/76561198424430798/ how logns left on my ban it feels like forever

[glossy thorn]

Could an admin explain my ban? Appeal#38bb04
Thanks

[half anvil]

somebody look help my tickets pls

ID：76561198878852376

I was banned for 8 months, and at that time I wrote an appeal, but it didn’t help me get unbanned.

[glossy thorn]

Well I still don't know why I was banned, I believe they think I have a alt account or something. Lovely customer service

[fallow veldt]

The standard response time is 1-3 business days, appreciate your patience

[glossy thorn]

@fallow veldt response was, no more information given, perma banned. They did not tell me what I was banned for

[fallow veldt]

You should see your reason when you try to connect to a server