support

[bleak trellis]

your website sucks ass

[misty scroll]

Thank you

What is the issue?

[brave sinew]

@misty scroll

Ticket #84fa6d

please check this

[misty scroll]

You're not going to get priority support by asking in here, you need to be patient 😄

[brave sinew]

ohh u lets cheater playing in ur sever

[misty scroll]

What do you think all the other tickets are about?

[brave sinew]

just help me watch the clip

[misty scroll]

We will get to it soon

[brave sinew]

thanks you

[lethal axle]

administrator, what's the deal? why am I being banned for risking my account, when I couldn't sell my old account and buy a second account after a break?

@misty scroll

[amber valve]

hi i got banned for cheating but im not cheating

[misty scroll]

Submit an appeal here: https://rustoria.co/support/appeal

@amber valve you as well ^

[amber valve]

thx

[lethal axle]

the point is, my house might be rotting by now

[misty scroll]

Then you better hurry up and submit the appeal 😉

[lethal axle]

I've already submitted it, how long will it take to get a response?

[misty scroll]

It will be responded to as soon as possible

[lethal axle]

ok thks

well, I don't understand the ban for risk account; anyone can create a new account, so ban them all xD

[misty scroll]

High Risk Account doesn't mean new account

So no, every new account is not going to get banned 😄

[signal mist]

Can you please check the appeal #81018d

[misty scroll]

You're not going to have it reviewed faster by asking here, please be patient and wait for a reply

[worn dawn]

holaaaa

[signal mist]

okey

[fallow veldt]

@halcyon mirage can I help you?

[halcyon mirage]

yes

[fallow veldt]

!banappeal

[glass olive]

Hey, @halcyon mirage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lethal axle]

why was my appeal rejected???? I can provide proof that I owned and played on an account with 4,000 hours, but now I've created a new account and been banned

[hollow cosmos]

If your appeal was denied, that answer is final and you will have to play on a different server.

[lethal axle]

so I was banned for no reason, I spent my time playing on your server, and I was banned for no reason, I never even tried to download cheats, so what kind of cheats are we talking about? Admins, come to your senses!

[blazing cosmos]

what a fuck corrupt administration

[hollow cosmos]

how about you ask for help with whatever you need instead of starting like that

[blazing cosmos]

a ban for no reason and a rejected application for no reason are huge signs that the administrator has been bought

[hollow cosmos]

If you have been banned and your appeal was denied then that answer is final and you shall have to find a different server to play on.

[blazing cosmos]

I'm sorry, I'm just really angry.

[blazing cosmos]

So you're saying you don't value your players?

[spark cedar]

so I was banned for no reason, I spent my time playing on your server, and I was banned for no reason, I never even tried to download cheats, so what kind of cheats are we talking about

[blazing cosmos]

what is you nickname?

[hollow cosmos]

Of course we do. But if you are banned by an admin and then your appeal for said ban is denied, then we believe that the ban is justified as admins do their due diligence.

[spark cedar]

Yn doobie

[hollow cosmos]

!appeal if you belive that your ban is unjust, please create an appeal

[glass olive]

Hey, @spark cedar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blazing cosmos]

okey

[lethal axle]

Dear administrator, I can provide proof that I have played enough hours in the game to have a good experience, but my appeal was rejected

@hollow cosmos

[hollow cosmos]

As you have already been told, there is nothing more to do as your appeal has been denied. You will have to simply move on to a different server.

[lethal axle]

It's just that the admins are corrupt, and there's nothing more to it. If I had proven my complete innocence, a normal administrator would have banned me.

[blazing cosmos]

the player's guilt has not been proven

[vague gyro]

.

[viscid vine]

You can't know that, and it's not in our benefit to ban players without proof 🙂

[red shell]

Excuse me, is the administrator online?

[fallow veldt]

Can I help you?

[red shell]

I show a high-risk account here.

[viscid vine]

!appeal

[glass olive]

Hey, @red shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[red shell]

@fallow veldt

[misty scroll]

Look right above

Read the message

[glacial marsh]

bro

i just got banned on rustoria EU mondays

why the fck

[shy remnant]

!appeal

[glass olive]

Hey, @glacial marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[red shell]

I switched accounts but it's still the same.

[glacial marsh]

why did i get banned?! i had a set on me which i farmed for for 1 hour

are you guys kidding me

[shy remnant]

Well if you are banned and you try connecting on another account, seems fair to me that you can't

[glacial marsh]

at least give me a warning or something

[shy remnant]

Submit an appeal please

[glacial marsh]

I literally bought these accounts and then 10 other people were playing on these accounts from funpay.ru and i got scammed for the account and maybe these other ones were playing with cheats

bruh...

[shy remnant]

Well, I understand but that is your responsability

[glacial marsh]

now i have to wait for 1-3 days to get unbanned? xD

[red shell]

I have appealed once before, but it had no effect, and I have not violated any rules.

[glacial marsh]

i literally never ever played with cheats what is this game man

[fallow veldt]

Well buying accounts is against steam tos

[shy remnant]

The fact that you buy an account that's been used by multiple people expose you to this kind of things tho.

About ?

[glacial marsh]

can you just do whatever you need to do now?

like check my computer do whatever you want with it

[shy remnant]

Please submit an appeal

We do not conduct PC checks

[glacial marsh]

but i will literally lose out on the whole wipe!

get my pov please... And literally lost the best kit in the house with a lot of farm

[viscid vine]

Just do as @shy remnant said

[red shell]

@shy remnant Please send me the complaint link, I will try again. Thank you.

[shy remnant]

About what ?

[shy remnant]

https://bans.rustoria.co/

[viscid vine]

Tell your probleme here maybe he can help you in chat.

If your appeal got rejected there is nothing we can help you

[shy remnant]

You've opened a network support ticket

You have to open a ban appeal

[viscid vine]

In that case !appeal

[harsh scroll]

I opened it, but no help was given, I can't open it again.

[shy remnant]

If your appeal got denied, this decision is permanent

We answered your request, not like you've expected probably, but we did :/

[harsh scroll]

just me

whyy

[shy remnant]

Because maybe just you did break the rules

If you want to report your team mates for not being banned like you, feel free to submit a ticket at https://rustoria.co/support/

[misty scroll]

Thank you for making us aware, the others have been banned now

[harsh scroll]

okey no problem

7 days

[misty scroll]

7 days indeed

[harsh scroll]

[glacial marsh]

how long will the appeal process take place?

and how will i know if it was 'successful' or not?

[shy remnant]

I hope they aren't your friends tho .. Cause you've jsut turned your back on them

[fallow veldt]

About 1-3 business days

[harsh scroll]

who ?

[shy remnant]

You

[harsh scroll]

no ?

[glacial marsh]

that's insane.

[fallow veldt]

You will get your response inside your ticket

[glacial marsh]

i didn't create a ticket tho

[fallow veldt]

Well the admins also have lifes (:

[glacial marsh]

i just appealed on the website

[harsh scroll]

We will wait 7 days

[fallow veldt]

Yea thats a ticket

[glacial marsh]

well how can you guys just ban me for no reason that's just absurd. + not even give a warning

or something

[fallow veldt]

For what did you get banned?

[glossy crane]

why i have got banned ?

[glacial marsh]

cheating!

[red shell]

Why is it that when I open the link and click login, it isn't my account?

[fallow veldt]

So we should give every cheater a warning?

[glossy crane]

Saying playing with cheat im playing solo dude ?

[misty scroll]

Log out and log in with the correct account then?

[fallow veldt]

!banappeal

[glass olive]

Hey, @glossy crane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glacial marsh]

why did you think i was cheating? Did i play like a cheater?

[misty scroll]

You're not going to get anywhere trying to fish for information

Just submit an appeal

[fallow veldt]

I didnt ban you, but im certain they had a reason for it (:

[glacial marsh]

why not just ban me straight away and wait until i just start to get guns and get to tier 2

[fallow veldt]

• buying accounts is againt steam tos

Just so you know

[glacial marsh]

fyi yh thx

just so you know maybe start banning people straight away and don't just let them play for 3hrs just to get banned out of the blue?

even if i was to be a cheater i could just play on the server for 3hrs? cool server ig

[misty scroll]

Thank you for the suggestion, however that is not how it works 👍

[toxic shard]

should we use a crystal ball or just ban randomly everyone ?

[glacial marsh]

what molecule of your body told you that i have ever implied that

[viscid vine]

Move to #general if you don't need help 🙂

[toxic shard]

well you ask us to ban people without proof, those 3h (in the case you mention) is the time for an admin to be made aware of the cheating behavior

"start banning people straight away"

[glacial marsh]

yes but im literally worse than 99% of the people playing on the server so maybe ask your admin if he sees straight or at least replay what he saw

[glacial marsh]

the reason to my ban was multiacc, that's what you guys said. you can see this straight away. Not in 3 hrs.

[fallow veldt]

No, I only said its against steam tos

[toxic shard]

ban evasion is a ban for multi acc, other types of ban are applied when the situation start to be sketchy

[glacial marsh]

bruh the admin banned me because i hit a guy on the roof 5 out of 5 times. crazy. time to get banned.

that's literally the only guy that I have killed 'good'

anyways

[toxic shard]

On the other hand, I would recommend you not joining a server if you are not eligeable

[glossy crane]

i created ticket.

[glacial marsh]

just ban me forever atp

[toxic shard]

that would avoid the 3h wait too

[fallow veldt]

The typical response time is 1-3 business days, can be shorter tho, just wait until you get a response

[glacial marsh]

so just never play rust again because i got scammed on purchasing accounts? seems a lil unfair

whatever

thx for the help bye

[viscid vine]

Amm, you make yourself a regular account and buy the game?

[glossy crane]

its bad im playing on us solo now i dont have group and my game gg now ?

[toxic shard]

"because you broke the TOS by purchasing an account"

[glacial marsh]

expensive

mans broke

[red shell]

I filed a complaint on August 31 and have not received a response until now.

[fallow veldt]

Im afraid you'll have to wait until you get a response in your appeal

[toxic shard]

?steamid

[glass olive]

Hey, @red shell

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[viscid vine]

Wait till you catch a good offer? Rust was like 10-15$

[glossy crane]

thats unaceppetable.

[red shell]

@toxic shard我进服务器的时候被提示高风险账户

[toxic shard]

we don't have a us solo server

[glossy crane]

im playing solo rustoria us monday

[fallow veldt]

Well, the Admins cant check tickets every second they have a life too (:

[red shell]

76561199057563145

[toxic shard]

!appeal and provide all your previous accounts

[glass olive]

Hey, @red shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

your ticket got responded 8 days ago

[red shell]

Um, I don't think I received a reply.

[misty scroll]

Your appeal was denied

[red shell]

um Is it not possible to file a second appeal?

[misty scroll]

It is not

[red shell]

I want to know how to solve this.

[misty scroll]

By playing on a different server

[red shell]

OIC

[blazing cosmos]

I've been playing with this guy for over a year, and I know he plays clean.

[red shell]

Can you tell me why my appeal was rejected?

[misty scroll]

Because your ban will stay

We cannot go into details about it

[blazing cosmos]

this scam

admins sell bans

[misty scroll]

Huh?

[normal orbit]

[blazing cosmos]

the reason for the ban is the high risk account

is this normal?

[brazen gazelle]

So can anybody tell me why my account was disconnected for cheating? Never had this happen before?

[fallow veldt]

!banappeal

[glass olive]

Hey, @brazen gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lethal axle]

if i play a normal amount of hours in rust and i don't get banned by anti-cheat, can i get unbanned? i got banned for a suspicious account

[dim lichen]

Здравствуйте

[blazing cosmos]

здравствуй

[lethal axle]

Ку

[dim lichen]

У меня автоматически купилась подписка хотя я даже не привязывал ее

[lethal axle]

На энглише

Пиши, тут все не русские

[dim lichen]

Они че не вдупляи

[lethal axle]

Онли энглишь

[dim lichen]

Пиздец

На Лонг еаст тоже англ поддержка?

[lethal axle]

if i play a normal amount of hours in rust and i don't get banned by anti-cheat, can i get unbanned? i got banned for a suspicious account

[blazing cosmos]

так это поддержка впринципе всей растории

[fallow veldt]

!banappeal

[glass olive]

Hey, @lethal axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow veldt]

You'll have to create a appeal on the website

[lethal axle]

Thimo

[fallow veldt]

Yes?

[lethal axle]

you don't understand, I already created a request and it was rejected, if I play at least 1,000-2,000 hours on this account, is there a chance that I will be unbanned, or is it forever?

[fallow veldt]

Im afraid you'll have to search for another server

[blazing cosmos]

вы блять че все по одному шаблону базарите

[lethal axle]

so the account will no longer be suspicious after so many hours of playing

Lol

[hollow cosmos]

@lethal axle you have been told multiple times by multiple staff members now

[blazing cosmos]

What is the risk of an account with a small number of hours?

[wise plume]

Bro just don’t cheat

[brazen gazelle]

Yeah, but explain it to the ones that actually aren’t and got disconnected, but not banned

[fallow veldt]

https://tenor.com/view/battal-dürüm-cat-meow-gif-3929392377363280765

[blazing cosmos]

.

[north crest]

what does it say when you try to connect?

[brazen gazelle]

Disconnected and then it says reason cheating but explain to me all I’ve done is sit in my buddies base for the past couple of days and I go to log off and log back on and that’s what I get hit with I would love the proof showing that I was actually cheating because I’m standing up and arguing about this because I know I wasn’t and I think it’s kind of wrong. I don’t know if they try to hit somebody else off and they got the wrong guy but dude I have never cheated in a game and I’m not even good bro. Tell you the truth I’m crap at this game but my boys keep me going.

[drifting herald]

have you made an appeal? also we dont show proof

[north crest]

"reason cheating"
This is a ban, it will not let you connect because of that. If you havent made an appeal already, make sure you do that.

[brazen gazelle]

I understand that part and I have no problem doing that but the problem is is my email that I had for my freaking steam account. I no longer have access to it and I’ve been waiting for steam to change it for me.

And I’ve been on the server for like five days and had no problems until today
And I know I haven’t been reported for cheating. There’s no way.

[drifting herald]

!appeal

[glass olive]

Hey, @brazen gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lethal axle]

Administrators, aren't you bothered by the fact that this evening alone more than 10 people wrote in the chat, claiming that they are not guilty?

[fallen oyster]

How do I receive the gift with /auth in game?

[misty scroll]

Not at all, nobody would come in here to thank us for banning them saying that we made the right decision... There will only be the people most unhappy about the ban in here, and that's pretty logical if you ask me. Look at any other online community where the level of cheaters are comparable to those of Rust and you will see exactly the same thing.

[misty scroll]

Which server are you playing? You only get an in-game benefit on the moddeds.

[lethal axle]

so you don't even think about whether the player is guilty or not, you don't ask for proof, you see 100 hours on the account and immediately ban it

[fallen oyster]

eu low pop

[misty scroll]

I'm not going to entertain these obviously ridiculous statements. Have a nice day!

[misty scroll]

There is no in-game benefit on that server as it is a vanilla server

[fallen oyster]

okey tanks

[lethal axle]

I'm not the only one making such statements, who do you think will be right 15 people or 1 you? You will be much dumber than 15 people, and believe me a cheater would not try to unban himself from a server, he doesn't care where to play

I wonder why the online dropped on Rustoria???!!! Yes, because every day dozens of innocent people are banned because of the stupid administration

[misty scroll]

Sounds good man

I hope you have a nice evening or whatever time it is for you!

[frigid hazel]

can i get support please

[finite ice]

can i get support please, i think i just got banned on eu medium

[fresh sleet]

!appeal

[glass olive]

Hey, @finite ice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fresh sleet]

Hello! What kind of help do you need?

[frigid hazel]

i play cs2 faceit anti cheat and i closed it from task manager before i join rust and the bot banned for vac because of that

can i verify that or do a pc check for me

[normal orbit]

!appeal

[glass olive]

Hey, @frigid hazel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

we don't do pc checks, you'll need to submit appeal

[frigid hazel]

but its a mistake from your bot not from me why do i have to wait 1-3 buss days

[normal orbit]

what does it say when you try connect to server

[frigid hazel]

vac ban...

[normal orbit]

then this ban wasn't issued by rustoria, nothing we can do about that

[frigid hazel]

its only on ur server not on my steam or facepunch

[normal orbit]

please post a screenshot of the message as you connect to rustoria server

[frigid hazel]

1min

[normal orbit]

showing clearly what it says and the server name, thank you

[frigid hazel]

am in a fight on a diff server

okay

[weary yarrow]

my appeal got denied, they said it was not because of risky account but for cheating... interesting, now we know that the admin is completely delusional.

interesting that so many people are getting banned for cheating but we don't get EAC banned. The admins have completely lost it they need to be reported to Facepunch, these are official servers they are acting like Stalin.

[mighty yew]

can i get an admin in support call

[drifting herald]

hello what do you need help with?

[mighty yew]

im banned but for cheating because i live in the same house as my brother who got banned probaly two months ago so i was just wondering if i could get unbanned

[drifting herald]

have you created an appeal?

[worthy phoenix]

yes hes created multiple tickets

they just dont get answered

so that why i told him to come discord instead

to talk with a staff member

[mighty yew]

we play on two separate accounts so i don't know why i also get banned when he does

[drifting herald]

so you have created an appeal in the past , what was the answer to that? was it denied

[worthy phoenix]

accepted

but no action after that

[drifting herald]

appeal was accepted?

[worthy phoenix]

his ticket says accepted on it

[drifting herald]

but you are still banned?

[worthy phoenix]

yes he is

probably because again his ip

[drifting herald]

!steamid - can i have your steamid please

[glass olive]

Hey, @worthy phoenix

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[drifting herald]

the one who is banned please ^

[worthy phoenix]

let me get it for you one sec

https://steamcommunity.com/profiles/76561199089638721

[mighty yew]

@drifting herald mb i was gone for a sec

[drifting herald]

its okay please be patient while i find out whats happening

[haughty jay]

Ticket #37d229 plz hard cheater us medium staff

[worthy phoenix]

niko what was ur hcf name XD

[balmy cypress]

Hey, we will have you a response asap, shouldn't be long to wait

[worthy phoenix]

the goat ^

any updates o dog

[balmy cypress]

Looking

[worthy phoenix]

ty

[balmy cypress]

Is it your friend?

[worthy phoenix]

yes

he has not been able to play with us for 1 month now because of his brother

[torn heart]

hey luke

[balmy cypress]

Could you ask them to DM me @worthy phoenix

Helloo @torn heart

[worthy phoenix]

just dmed him to msg you

[near halo]

Hello, just got banned by playing with cheater. Support on the website says i have to wate some time. When i will be unblocked? Can you provide more exact info. Thanks!
76561199877310853

@balmy cypress

[drifting herald]

Appeals can take 1-3 days

[near halo]

Its already appealed

Im asking about unbanning perioud

How long it takes?

[drifting herald]

like i said already the time to answer an appeal can take up to 3 days

[near halo]

They asnwered!!!!

Im asking about ban

when is the ban expiration date calculated

Did you get me?

I wanna know when i can play again

Not about time answering to my appeal ticket

@drifting herald

[drifting herald]

what have they said?

[near halo]

.

"Wait some time"

How long this ban is? When i can play again?

Hey

Would you like to answer?

@drifting herald

[drifting herald]

if it says "wait some time" then please do i dont know how long that will be , i will try find out more

[torn dove]

Luce, please help us. We have an incorrect lock @balmy cypress

[soft sierra]

any admin online

[long wren]

yes what do you need help?

[torn dove]

We were blocked by mistake!

[soft sierra]

76561199220958570 cheater

[drifting herald]

!report

[glass olive]

Hey, @soft sierra

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[iron ermine]

So, we just had a cheater that rented a cheater to help them. we have video of them giving him guns and he just got banned by anticheat

can a admin please msg me so i can give you the evidence so the team get punished?

#9473d4

[frozen folio]

Hi I'm on rustoria US long i think theres som sort of bug i'm attempting to soft side a wooden doorway with machete and swords but the doorway wont take damage and neither does the machete or my sword , furthermore i attempted with a double barrel and still couldn't damage the soft side of the doorway. If you could please look into this that would be appreciated.

Admins i know it's not super urgent but i'd like to be able to secure my base....

[frozen folio]

could you please help me with this issue?

[long wren]

!ticket

[glass olive]

Hey, @frozen folio

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frozen folio]

I submitted a ticket

how long does it usually take for a response?

[austere zinc]

!ticket

[glass olive]

Hey, @austere zinc

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[austere zinc]

help ticket1424

Rustoria.co eu east long

[viscid vine]

Your ticket will get an answer as soon as possible, thank you for your patience

[astral grail]

racism is bannable?

[austere zinc]

The question throws me into this chat, I have to sit and wait Waiting For Support?

[viscid vine]

What is your issue?

[austere zinc]

I'm trying to log into your server but I'm being kicked out by the ban cheats I've never had any cheats my account is not banned

But for some reason it says something like banned

I have 2,500 hours on my account. I tried to log into your server and for some reason I was banned for cheating.

[viscid vine]

!appeal

[glass olive]

Hey, @viscid vine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

Appeal the ban, a ticket won't help you

[austere zinc]

And what should I do if there is no error to remove?

[viscid vine]

So you are banned but when you try to make an appeal it says you are not banned?

[frozen folio]

Dan

[frozen folio]

Please help me with my issue above

@viscid vine

[viscid vine]

I saw your issue but i don't know what to say, it can be lag or an issue from facepunch

[austere zinc]

I go to Sevak, it loads me and then crashes and says cheating

If I can send a screenshot somewhere so that they can help me, please tell me

[viscid vine]

Did you try to appeal the ban?

[viscid vine]

Did you try to relog?

[austere zinc]

Yes, I tried to re-enter the restart of Steam And after that it enters the server and then throws out and writes cheats

But my account is clean. I've been playing for 2 years and I don't know why.

[viscid vine]

No

I mean

[viscid vine]

!APPEAL

[glass olive]

Hey, @austere zinc

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

Follow the link

Open an appeal

[austere zinc]

okey

[frozen folio]

Yeah i did try to relog twice now

i'm gonna restart pc.

but it's very odd

[viscid vine]

Wait for somebody to answer your ticket

Send me a dm with the wall you try to soft side

[cinder zealot]

It's not something you need to restart for, what are you hitting it with?

There are very specific spots on a softside wooden wall that will deal damage, this is intentionally in the game (i.e. not a game bug)

[calm stag]

I want to ask I gave a VIP to my friend but I was not able to leave for a few hours. Has the money been collected?

[viscid vine]

Well he said above that is a wooden doorway

What he tryes to soft side

With swords and machete, and both the wall and his tools are not taking damage

[cinder zealot]

I thinkkk that may be a glitch, weird.

It wouldn't be on his PC's end though

[viscid vine]

Yeap glitch

Solved it

[abstract pivot]

anyone know how to fix this please

can't load into the server

[long wren]

!gamefile

[glass olive]

Hey, @abstract pivot

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[abstract pivot]

I did this already, was the first thing

I lower the buffer, see if it helps

was this had like 4040

[dim oriole]

Do the admins of this MASSIVE server even care about there FADEing community and LOW satisfaction score? How am I supposed to enjoy this server when’s there’s not even 6-7 admins online banning all the hackers?

[lyric basalt]

We always have admins online and around. If you’ve made a ticket about a cheater on our website you will get a reply from one of our admins 🙂

[dim oriole]

https://tenor.com/view/battle-cat-air-cat-pilot-cat-cat-war-cat-gif-9888863539466296855

[lethal axle]

@dim orioleman, you can ignore it, they ban everyone but cheaters, they just banned 10-15 people for no reason yesterday! even though they all provided proof of their innocence

[raven mist]

Im sure you know how everything goes at rustoria

[modest folio]

@hollow cosmos hello, do you remember me?? I contacted you last Thursday about being blocked on the Rustoria servers. I wanted to know if I would get an answer and if I would be unbanned, but I've been waiting for a month now.

[hollow cosmos]

You had a ban appeal accepted and still can't join right?

[modest folio]

yes

[hollow cosmos]

Ill let admins know again, perhaps it didn't get seen before, sorry about that.

[modest folio]

I think it's not your fault, thank you for your feedback and support

[cold quartz]

Guys how long I must wait to somebody cheked my Appeal? Is that more then 24 hours?

[hollow cosmos]

1-3 business days

[cold quartz]

Thanks

[pearl hatch]

@lyric basalt Hello, I wanted to also let you know that the Metal Shopfronts at EU Main inside the Outpost Safezone just decayed a few hours after wipe. I gues thats not intended.
Also I wanted to ask if and when you could let me know what the team says about the Blowing pipe and Dart situation. Ty 🙂

[lyric basalt]

Will forward the shop fronts to dev team aswell

Sorry forgot about blowing pipes so forwarded that now aswell

[pearl hatch]

Thanks 😂

[torn dove]

Есть ли русскоговорящие модераторы ?

[astral grail]

Br long is down?

[hollow cosmos]

@modest folio you should be able to connect now

[placid panther]

!report

[glass olive]

Hey, @placid panther

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[modest folio]

yes I was able to log in, I am very grateful to you, I hope you will soon be an administrator)

[blazing sedge]

@gloomy sparrow why is my ak not shooting?

[warm orchid]

Can an admin please answer my report:) its been over an hour now, its pretty urgent, hes mid raiding while hes cheating #e7ef92

[normal orbit]

Reports are handled in the order they are received, admins will get to it as soon as possible.

[glass olive]

Hey, @warm orchid

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brazen gazelle]

Thanks to the Admins on this server very appreciate it

[solar wharf]

is this guy cheating?

@normal orbit ??

[hollow cosmos]

who

all you showed was a screenshot

[solar wharf]

BRUH look at his kd 30 this si is steamid his my neighbour

76561199399826411

[hollow cosmos]

if you think someone is cheating, feel free to make a report and an admin will take a look

https://rustoria.co/support/report

[solar wharf]

no bro just look at the kd tf

no one has 30kd??

[hollow cosmos]

kd means nothing

they could just be killing their afk friend

who knows

[solar wharf]

ehhh

[hollow cosmos]

make a report first

[solar wharf]

nah too much time

this is my report here

[hollow cosmos]

thats not how it works unfortunately

[solar wharf]

im built like that

[hollow cosmos]

reports take less than a minute to make

[solar wharf]

eh

[raven mist]

That steamid never even connected here

[solar wharf]

tf

that must be some sort of glitch

[raven mist]

[solar wharf]

hm

[raven mist]

Very strange eh

[solar wharf]

yeah dude

[solar wharf]

bro why you put me clown emoji

[raven mist]

[pseudo epoch]

pls check this guy 76561199840350963 he was full esp annd killed 3 fullkits with a glock

[long wren]

!ticket

[glass olive]

Hey, @pseudo epoch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[honest surge]

Hello admin. If see a clean cheat. I know only one nickname all the rest is chinese nick

i have make a ticket for that. but check all the team

[misty scroll]

Put all relevant information in the ticket, you can always just add a new message in it

[paper pond]

i need help

pls admin call me

Rustoria EU Long

[lyric basalt]

Say here what is your issue

[paper pond]

I just got banned for playing with a cheater, I want to appeal, and I got banned along with my team

[hollow cosmos]

!appeal

[glass olive]

Hey, @paper pond

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[paper pond]

Pls

check the appeal

[hollow cosmos]

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

[paper pond]

Pls i need fast god

[dapper axle]

pls provide a link to download the SEA Long map

@hollow cosmos

[hollow cosmos]

#wipe-feed message

[devout cave]

where i can check my ban application?

[hollow cosmos]

https://rustoria.co/support/appeal

[devout cave]

and how much time it usually takes to check the ticket?

[hollow cosmos]

1-3 business days

[devout cave]

i mean the status

of ticket

[hollow cosmos]

https://rustoria.co/support

there is a list of your tickets here

[devout cave]

ty

[feral horizon]

i just got server banned and i have no idea why

i said something in chat then got muted and server banned instantly ?

[hollow cosmos]

when you try to connect to a server, it will give you the reason

[hollow cosmos]

!appeal feel free to appeal

[glass olive]

Hey, @feral horizon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[feral horizon]

i dont mind being muted in chat but why am i server bannneed

it doesnt say the reason

it says for details come to the discord

im not in base and i have loot on me i cant wait 1-3 working days

i will pay money to whoever mod can help me asap

[hexed nimbus]

it will say a name behind that message the want to speak with you

[feral horizon]

• schaadt

idk who that is

[hexed nimbus]

send @misty scroll a dm with your steamid

[feral horizon]

done

[hexed nimbus]

just wait he will get to you when he can

[feral horizon]

theres no way though you get insta banned for saying a slur in a rust in game chat

what kinda of jewish rules is that

[hexed nimbus]

well he will tell you what its about and go from there

[feral horizon]

i got INSTA banned

[hexed nimbus]

well with messages like this i can allready guess whats it about

[feral horizon]

that was my first tiem talking in chat

[hexed nimbus]

doubt that but wait for schaadt to reply to you

[feral horizon]

check ?

it was my first msg in chat

[finite ice]

i need support

[fallow veldt]

Hey, Can I help you?

[finite ice]

cheater

[glass olive]

Hey, @finite ice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[finite ice]

52 hours trippled me and my buddy

[fallow veldt]

!report

[glass olive]

Hey, @finite ice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rustic star]

Can you please help me? I got banned and it says 'cheating', but I can still join other servers — I can access every official server. Why can't I join your server? I didn't cheat, so why was I banned?

[hexed nimbus]

!appeal

[glass olive]

Hey, @rustic star

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vocal pewter]

!APPEAL

[glass olive]

Hey, @vocal pewter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[next pebble]

!appeal

[glass olive]

Hey, @next pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cyan slate]

!appeal

[glass olive]

Hey, @cyan slate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[odd siren]

Ticket #77b48a look ticket in website rage cheater

[hollow cosmos]

tickets are handled in order so please be patient and an admin will take a look asap

[versed sonnet]

Need help im being griefed in Outpost

[echo sonnet]

I received a ban for supposedly cheating, but no other information given. I submitted an appeal. Is there anything else I need to do?

[balmy cypress]

Hey, we should have everything needed once you've made an appeal. Should have a response soon

[balmy cypress]

Hey, you can report this on our website and we will review: https://rustoria.co/tickets/

[versed sonnet]

I'm having problem to do that can you please help me

[balmy cypress]

Hey, what problem are you running into?

Do you see an error?

[versed sonnet]

I cant login into steam there its not showing any login window

[balmy cypress]

Hmm, perhaps try a different browser

[dry mantle]

Can I see this ticket ? Appeal #7d1208

[shy remnant]

Wdym ?

If you want US to watch this appeal, we will as soon as we can

[dry mantle]

ty

[fallow veldt]

@orchid crystal Can I help you?

[shy plaza]

Can i get some help?

i just bought a pc and i am trying to get onto the server but it says that my account has been perm banned for some reason and i have never done anything

[long wren]

!appeal

[glass olive]

Hey, @shy plaza

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy plaza]

thank you

aparently i have already submitted an apeal before but it never got anwserd

[normal orbit]

whats the appeal ID number and the date you submitted it pleas.e

[shy plaza]

let me look

Appeal #2f5ea4

no answers have shown for me

[maiden agate]

!report

[glass olive]

Hey, @maiden agate

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steady citrus]

Hola como se canjean los puntos ganados???

[terse rune]

Hey, I found a pretty significant bug on Rustoria servers with electrical/RF networks. Is there anyone I can report this to?

[fallow veldt]

Yes, please create a ticket on our website

[terse rune]

Done 🫡

[fallow veldt]

Just wait until you get a response (:

[quasi parcel]

trying to report a player but he doesnt show up

[barren latch]

I need help. I can’t join the server because it says I was cheating. Who can I talk to to vouge for myself because I don’t even know how I would cheat

This happened overnight, I wasn’t even online when this happened

[drifting herald]

!appeal

[glass olive]

Hey, @barren latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[barren latch]

I just submitted one, thank you. I truly don’t know how I got banned with the details saying cheating. I didn’t even have revolver unlocked😭

[high plover]

Unban me

It’s been a year

[hollow cosmos]

!appeal

[glass olive]

Hey, @high plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[high plover]

I already have and it was denied around 6 months ago

[hollow cosmos]

if an appeal is denied, that answer is permanent.

[high plover]

Why tho

What if the guy who banned me gets fired

Or what if I’m a changed man with a wife and kids and want to return to the server I used to play as a kid

[torn zealot]

just got added by a random ass steam account and they claimed to be a rustoria "skin designer" and sent me a website to vote for the next twitch drop skin, all the buttons on the website try to log into my steam account (and fail)

[dark radish]

Don’t click on those

[dark radish]

Those are a scam

[fervent whale]

is medium eu wiping today ?

[shy remnant]

Hi, you can find all the server infos in #server-info

[ruby vortex]

hello i will banned with my friend by cheating but we not cheating (nick bledina and unknown) steam id 76561198294979811 and 76561198294947928 . My mate lost his account and use his first account

can annyone help?

why was there no check or other warnings it's just unfair you try to relax after work and have fun and you run into school kids who just whine to the administration and in the end you get banned because of low-skilled school kids it's starting to get annoying

EU Long server

[stable portal]

i call bs on this one ^^ lol

[long wren]

have you submitted an appeal?

https://rustoria.co/support

please submit an appeal

[odd siren]

rage cheating Ticket #cb521f

[dusty sorrel]

What exactly do you mean?

The site works just fine, But tell us what you experience and we may try to help

[somber star]

Hey, can the rewards be used on EU Main Vanila or just on modded servers?

[long wren]

only modded

[calm bear]

!appeal

[glass olive]

Hey, @calm bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[night dragon]

hi, can you help me solve my VPN ban? Appeal #26ecf9

[viscid vine]

Appeals can take 1 to 3 business days

[night dragon]

so many people be banned by vpn xd

[dawn totem]

hello, i wrote an appeal for unban. it was approved. but i still cant join the server((( can someone help me?

[long wren]

can you post approved full screenshot?

[dawn totem]

2-3 min please, out of pc

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[dawn totem]

how can i post a pic? @long wren

can someone help me please?

[long wren]

dms

[dawn totem]

?

[long wren]

dm

send a dm

[long wren]

!steamid

[glass olive]

Hey, @dawn totem

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dawn totem]

76561198073153756

[long wren]

forwarded to admin

[lean pecan]

Hi i just bought VIP to join the Preview Server of EU Small but i can not connect

[long wren]

with staging server?

[lean pecan]

Do i need staging server if it is no update wipe ?

[long wren]

You need the staging launcher to use the preview server.

[dawn totem]

now i have to wait?

[dawn totem]

can u check dm please

[long wren]

turn off rust and try again in 30 minutes.

[dawn totem]

okay, thank u very much

[fervent whale]

8is the cheating clan banned on eu medium ?

[long wren]

we can't tell you, probably

[next solstice]

!appeal

[glass olive]

Hey, @next solstice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean sky]

Hey rustoria! I just want to let you guys know that you have a corrupt admin banning people without sufficient proof of them cheating!! thanks!!

[raven mist]

Elaborate

[grand wadi]

My teammates have encountered an incorrect VPN ban, ticket number:Appeal #bb8f8d@raven mist

[raven mist]

!steamid

[glass olive]

Hey, @grand wadi

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grand wadi]

@raven mist76561199350566976

[limpid bison]

They invited me to the server, I go in and it says I'm banned, I've never used cheats in my life, please help, I've never personally gone to the server, I played on the main

[raven mist]

Should be fixed

[raven mist]

!steamid

[glass olive]

Hey, @limpid bison

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fervent whale]

rust is falsebanning sometimes i think happened to a friend of mine

[limpid bison]

@glass olive 76561198997055901 @raven mist

[grand wadi]

Thank you for your help, I can now access the server normally. Have a great day!!@raven mist

[vital kindle]

Please help, I can't log into the server! It says I'm cheating, but I've never played from this computer or account on this server. It kicks me out for this error from two different accounts. Please help) @gloomy sparrow

[hollow cosmos]

!appeal please create an appeal if you believe that this decision is incorrect

[glass olive]

Hey, @vital kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust frost]

The same thing happened when I played for literally 14 hours and got banned for using cheats.
I've never used anything, but the admin didn't care and just refused to help.

[limpid bison]

It's a pity, but I hope they can help me, because I haven't actually used anything, and I haven't even played on this server personally.

[fallow veldt]

!banappeal

[glass olive]

Hey, @limpid bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust frost]

I'm not sure if they'll help you because I described the situation in detail and was willing to undergo a check, but the admin doesn't care.

[limpid bison]

I linked my Steam and Discord accounts, I can't file an appeal because I already filed one

[hollow cosmos]

did you get a response to that appeal?

[limpid bison]

pending review

[robust frost]

Write the result of the appeal here, okay?

[limpid bison]

Ok, I hope they can help me, because I have friends waiting for me on the server, and I want to play with them. It's strange that I have a ban, because I've never been on this server before.

[limpid bison]

please tell me how long should I wait for an answer? my teammates are just waiting for me

[hollow cosmos]

appeals take 1-3 business days

[limpid bison]

It's a pity, I guess I won't be playing anytime soon 😔

ok, I'll wait, have a nice day

[pseudo epoch]

love your support guys I got killed by a cheater created a ticket and 2 mins later he got banned

[viscid vine]

Thanks for your report

[crisp wraith]

76561198189903045 must be a cheater all headshots on me

@daring field 76561198189903045 must be a cheater all headshots on me

[viscid vine]

Report him

[glass olive]

Hey, @crisp wraith

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pseudo epoch]

I dont even had a clip thats the best part

[sand nimbus]

are they going to open slots?

[viscid vine]

You don't need a clip :0

[viscid vine]

!slots

[glass olive]

Hey, @sand nimbus

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[sand nimbus]

yeah ik but its going higher than 400 on main right?

[pseudo epoch]

yes thats great

[normal orbit]

Yes, usually 700 +/- for eu main

depends on alot of factors though.

[shy creek]

!appeal

[glass olive]

Hey, @shy creek

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand nimbus]

why is q going down so slow?

[normal orbit]

patience 🙂

[rustic mist]

!appeal

[glass olive]

Hey, @rustic mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[autumn bramble]

!steamid

[glass olive]

Hey, @autumn bramble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[midnight maple]

!steamid

[glass olive]

Hey, @midnight maple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[midnight maple]

I got in line on the Rustoria Eu Main server, even though I had 5 minutes left to get back in line. My ID is 76561199015246134

[torpid summit]

where to report cheater? blatant aimbot

been 3 hours

[long wren]

you mean grace period?

[long wren]

!ticket

[glass olive]

Hey, @torpid summit

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[midnight maple]

yes

[shy creek]

bro how long does ban appeal take im banned for no reason and i wanna play wipe

[long wren]

How many minutes after disconnecting did you try again?

[long wren]

typically a response to an appeal will take 1-3 days.

[shy creek]

damn

[long wren]

and when you try to connect, a reason for the ban is displayed.

[midnight maple]

As soon as I switched off

[shy creek]

yes i know but the ban is false since i got banned for spam reports on rust a couple months back this is the only server im banned on

[long wren]

we have 2min grace period

[stable tiger]

got kicked instantly for cheating can anyone help?

eu small

[drifting herald]

!appeal

[glass olive]

Hey, @stable tiger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @atomic forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal vale]

What time does the br main wipe?

[drifting herald]

#server-info you can find that info in this channel

[tardy meadow]

Hello administrator, I would like to consult with you about my friend who has been banned on the EU small server. His Steam ID is 76561199381295456. In the game, it shows that he is banned via VPN.

[long wren]

?

[fallow veldt]

VPN is allowed on our servers

Or what do you mean

[tardy meadow]

The reason for his ban was the VPN ban.

[long wren]

please tell your friend to submit an appeal

https://rustoria.co/support

[red ruin]

What to do with what?

[north crest]

Are you attaching a video?

This can happen if the file size is too large.

[red ruin]

No

[north crest]

interesting

Try in a different browser, or in incognito

[red ruin]

It didn't help, I tried another browser and also incognito mode

[wispy bolt]

help

[north crest]

will have to wait for an admin to see if they can help, those are all the things I know that can help 🙁

[red ruin]

thanks for trying to help)

[static quail]

76561199579491586 rustoria long cheating his ass of no nvgs naked beaming in dark

[drifting herald]

!report

[glass olive]

Hey, @static quail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[north crest]

!report

[glass olive]

Hey, @static quail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[north crest]

im too slow 🙁

[static quail]

submited

[weak zenith]

algun adminitrador que me ayude con un problema por favor

[crisp wraith]

<@&274971100184576010> hello admin, check his date ty!he must be a cheater,add the SRS list 76561198189903045

[drifting herald]

!report

[glass olive]

Hey, @crisp wraith

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crisp wraith]

w have been reported on rustoria website,but the admin reply me he is not cheater,but his KDR is 10.46 i think he use the ESP

[full bolt]

my alt rust account with 4 hours of playtime got banned for cheating but the account was primlocked for those whole 4 hours on wipe day 😭

[shy remnant]

How KDR is saying that someone is cheating ?

It doesn't certify someone is

You've reported this player twice today, we spent some time investigating them twice today and found nothing that says they are cheating. We do not rely on KDR to tell if they are cheating

[crisp wraith]

but he hit me all headshots,with MP5 i have 8teammates

[crisp wraith]

hello r u the admin?

[shy remnant]

Well I can certify you that they don't put only headshots

[full bolt]

god forbid someones a good player though right

[crisp wraith]

ok fine fine

[full bolt]

im just tryna get my alt steam account unbanned 😭

i used it to help my friend try rust for the first time

to demo the game so he can see if he would like to buy it on his main account

had no idea it was even banned until today

[glass olive]

Hey, @full bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[full bolt]

i appealed on the website :D

[cosmic crest]

bro i got banned for ceating but i dont cheat please staff come pc check me bro

cheating

[full bolt]

nah fr i got false banned too

[drifting herald]

!appeal - we dont do pc checks

[glass olive]

Hey, @cosmic crest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cosmic crest]

onggggg

bro i have made 22 appeals

[drifting herald]

not possible but okay

[cosmic crest]

look at them bro lol

me and my friends have

and plus o dog ur the one that got my friends banned bc yall thought we was cheating bc we wiped a whole village

like dis sum bs on my momma

[full bolt]

stfu

[cosmic crest]

ur a bum

[north crest]

everyone take a deep breath

[ruby vortex]

ok its your mind. u have a proof or video? how i think we will banned because u think that we cheating? no proof no video only because think?

[cosmic crest]

i have proof

dm me ill show

[ruby vortex]

yeah thanks now submitted appeal

[full bolt]

😭

[ruby vortex]

can u show?

[ruby vortex]

add me

[red ruin]

<@&274971100184576010> What to do with what?

[umbral dust]

sea long lag

[acoustic cargo]

.

[thorny bridge]

АААЛО

ПЕРЕЗАПУСК

[pallid skiff]

76561199820071616 Emptyman RUSTY MOOSE EU MAIN WH BAN PLSSS

[thorny bridge]

HELP

[modern star]

<@&274971100184576010> Disconnect from Sea Main "High Risk Account" i have 4k hrs.

[thorny bridge]

RESTART SEA LONG

[minor temple]

!steamid

[glass olive]

Hey, @modern star

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modern star]

https://steamcommunity.com/profiles/76561198330268360/

[thorny bridge]

<@&274971100184576010> Sea Long very LAGG

[pallid skiff]

76561199820071616 ceater ban

76561199820071616 Emptyman RUSTY MOOSE EU MAIN WH BAN PLSSS\

[modern star]

76561198330268360

[modern star]

Steam ID: 76561198330268360

[misty scroll]

Read what Discord you are in... This is Rustoria

[minor temple]

If you give it 10 minutes you should be able to connect again

[modern star]

thank you!!! ❤️

[warm cipher]

hi

why i get ban from server "ShamDozd" - Monthly

[amber kayak]

wipe US Small

[ocean flint]

Us small monday hasn't been reset

[night hill]

that would be because its Thursday!

[ocean flint]

LMAO I didn't mean monday

[amber kayak]

its just regular us small

[fallow veldt]

Still?

[ocean flint]

I work night shift.. brain isn't awake yet lol

[amber kayak]

edi just looking to cause trouble

[night hill]

yea small still not wiped

[fallow veldt]

I'll forward it to the admins

[ocean flint]

thanks!

[amber kayak]

thimo my goat

[night hill]

6'4 and ripped btw

[fallow veldt]

@carmine oyster

[amber kayak]

boutta own large oil btw

[night hill]

ill see u there

[amber kayak]

boutta have an in game crush on edi btw

[fallow veldt]

Wiping now

Atleast its offline

[amber kayak]

thanks big dawg

[coarse bridge]

Hi admins, u ban me for cheater association, playing with cheater

But i'm not cheating and any cheater banned in my group, it is an error, can u help me please ? I go raid this ban fffkkk me hard

[balmy cypress]

?steamid

[glass olive]

Hey, @coarse bridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coarse bridge]

76561198136509305

I prepare raid please unban me it is a big error ^^

U ban maison and after u kick me, maison never is my mate

Never :/

[balmy cypress]

How did you know him?

[coarse bridge]

I dont know him

My friend in my discord vocal tell me im banned after him in tchat, "maison"

but i dont know this guy ^^ reallly

and i never see him in map or tchat or nothing 😄 i'm confused

[balmy cypress]

Okay, give me 5-10 mins to check this

[coarse bridge]

Ok thank you, if u can a bit speed please because i prepare big raid before this big error ban 😄

[balmy cypress]

It will take as long as it takes I am afraid, but we will be as quick as possible

I'll DM you

[coarse bridge]

OK really thank you

[tardy horizon]

Ticket #ad010e pls ban a blatant rage cheater at EU LONG

[tacit basalt]

hi @balmy cypress my account has a vac ban/trade ban from 2018 so i cant link my account to google to submit a appeal

i was banned for new account or suspicous accoutn I forget it was around last week

but ive been pretty busy

76561198192409550 is my steam id

[coarse bridge]

Can i have news please Luke ? Big problem i'm not cheater i neeed to play, i'm solo baged in my bunker, my decay is in 50 minutes, i'm not cheater, i never play with cheater, my mates can't use 8c4 for no just good ban ... 😢

Check my profile i'm legit guy totaly

You unbanned me, really thank you i love

See u good game

[balmy cypress]

I messaged you almost 30 minutes ago

[balmy cypress]

here

[empty wharf]

@balmy cypress i just got kick from the us main server because i bought this acount from a friend and now it says high risk account can you fix that i bought vip and everything please help

[north crest]

!appeal

[glass olive]

Hey, @empty wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[empty wharf]

can yall please fix that for me soon

please and thankyou

[echo ginkgo]

i just got kickbanned for cheating never played this server how do i do?

[gilded lagoon]

same

[hexed nimbus]

!appeal

[glass olive]

Hey, @echo ginkgo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded lagoon]

Kinda insane you have to wait 1-3 days for a false positive ban

Is this known issue tonight or what?

Sat in que to get banned for nothing???

[empty wharf]

i bought vip just to get ban for a high risk account i would love if they fixed that tho

[gilded lagoon]

Whats a high risk account?

[empty wharf]

idk

[viscid vine]

you can actually search this on google and you will get answers

[woeful nebula]

disconnected details take a break

@viscid vine

[echo ginkgo]

is there anyway to get answear to a appeal faster?

[true anvil]

Why am I getting kicked all the time and it says take a break

[woeful nebula]

same

[north crest]

Probably need to take a break from the game

[true anvil]

I just got on

[north crest]

!appeal

[glass olive]

Hey, @true anvil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woeful nebula]

thats not a ban tho?

[eager bison]

I bought the VIP at Rustoria US Main on the website for $4 and they didn't give it to me.

[north crest]

It is a temp ban, yes

[toxic shard]

on what website ?

[woeful nebula]

why tho

[north crest]

I do not know, ask in the appeal

[toxic shard]

open a #payment-support ticket

[violet ruin]

do i report cheaters here

[woeful nebula]

yes

!ticket

or some sh

[fallow veldt]

!report

[glass olive]

Hey, @violet ruin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[echo ginkgo]

is there anyway to get answear to an appeal quicker?

[fallow veldt]

Nope, you'll have to be patience

[potent thicket]

https://rustoria.co/support/appeals/21de75

[worldly pier]

!appeal

[glass olive]

Hey, @worldly pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[potent thicket]

can someone check my ticket

im really trying to play wipe

[austere quest]

Right above your message, the last part: "Note: The standard response time is 1-3 business days, but can be more or less based on the situation." We prioritize player reports, but we try to get to them as soon as possible. You will have to be patient.

[potent thicket]

ik but i really want to play and i got banned for almost no reason

its stupid that i get banned and appeal but have to wait like a day for not really doing anything wrong

cant ban cheaters fast but sure can ban someone for dropping a note and dying to a streamer

[inner lagoon]

ive just got done with my break at it still says take a break

[potent thicket]

because its a ban

[inner lagoon]

for hopw long

[potent thicket]

no idea

but they cant ban cheaters near this fast lol

[inner lagoon]

i didnt ven do anything lmao

[potent thicket]

i dropped a note at the door of a streamers base and got banned

[inner lagoon]

lmfao rustoria is full of cry babies i swear man

[potent thicket]

i agree

[north crest]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[inner lagoon]

waited all week to play wipe got bps prior to today

[potent thicket]

exactly

[potent thicket]

you keep saying this and ur not even staff

[north crest]

when?

[inner lagoon]

"reputable" 😂

[north crest]

"Voice chat banned" 😂

[drifting herald]

i was just about to put that 🤣

[dense fern]

can an admin look at my ticket!

[dense fern]

same

[dense fern]

did you get a response to your appeal

[potent thicket]

no

i didnt

nobody did

W wipe

i got to record so much for my video!

[dense fern]

surely they get to appeals quickly

[potent thicket]

no

[dense fern]

i imagine it is only a temp ban for an hour so

[potent thicket]

1-3 days

[potent thicket]

hopefully so im just gonna take a break might be good to let ppl progress to t2 guns

hopefully some aks

[rough swan]

why do i keep getting dced from this server

[fallow veldt]

There other people who created appeals before you, you'll have to wait

[potent thicket]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[fallow veldt]

What does it say?

[potent thicket]

there should be more then 1 person checking appeals on wipeday

i was trying to record a wipe

now i cant even play toria

[rough swan]

Take a break

[potent thicket]

take a break

[dense fern]

take a break

[modern plaza]

What does the take a break thing mean? It's rust, I'm tryna play for the next 16 hours straight and then get offlined

[rain cloud]

I own a hotel and i was randomly banned for cheating could this be because of my team?

[drifting herald]

!appeal

[glass olive]

Hey, @rain cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hasty ocean]

why does it keep saying take a break

I hopped on toria to play a wipe its a coincidence that ykw was also playing

I typed in chat bc I thought it was funny I didnt know I would get a ban

@fallow veldt

[spiral orchid]

Admin, eu e meu time fomos banidos por estar jogando com um cheater ultima quinta feira (Não sabiamos que ele usava ferramentas). Meu time todo conseguiu remover o ban com um tiket, porém eu fui o unico que não conseguiu, e queria ver se posso remover o meu ban que estaria sendo removido amanha, para jogar a wipe com eles. porém não consigo abrir um tiket

[vagrant atlas]

yall cant be banning everyone because jynxzi is playing on same server. jsut got false banned

[hasty ocean]

👍

[thin spear]

what does take a break mean??

[vagrant atlas]

they think youre streamsniping jynxzi. i udnerstand the bans but i got false banned this bullshit

doesnt really take a genius to find taht out man, the whole discord caht is talking about it buddy

[thin spear]

I have recorded my whole gameplay I wasnt sniping is there a faster way to get the ban appealed cuz its kinda silly

[modern plaza]

no lmao swap servers

[potent thicket]

real

[quaint hemlock]

i bought vip for us main and was running trying to get a start and got banned and it says (take a break)

[hasty ocean]

you got banned bc Jynxzi is on the same server ur on

[quaint hemlock]

how am i supposed to know that

iam just getting a start with my NA friend

[potent thicket]

its stupid

yea bro a ban for a day because i gave a streamer a note

this is the most retarded staff team ever

[fallow veldt]

Its still stream sniping

[potent thicket]

i dropped a note to at there front door and then left

[hasty ocean]

what about me?

[potent thicket]

hows that sniping i didnt talk or tell anyone where they were

[quaint hemlock]

and me

[hasty ocean]

my buddy said jynxzi was on the same server so I typed his user

[potent thicket]

they just happened to be on the highest pop official vanilla

[quaint hemlock]

i didnt even know he was on ther server

[potent thicket]

i didnt at first till he started streaming

[fallow veldt]

So you admit stream sniping*

[potent thicket]

stream sniping is actually messing with the streamer which i DIDNT do i just dropped him a note and died

[potent thicket]

what?

[potent thicket]

thats not stream sniping bro what

[thin spear]

earlier I made my ticket and said I didnt know why I was banned, is there a way for me to submit my gameplay to prove I wasnt sniping?

[fallow veldt]

If you think your ban is incorrect create a banappeal

[potent thicket]

"disrupt" + i wasnt even watching his stream i just tuned in saw his location trained over dropped a note and died

[quaint hemlock]

how?

[potent thicket]

i have already

[fallow veldt]

!banappeal

[glass olive]

Hey, @quaint hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rapid pagoda]

what dose You are banned from this server (Take a break)

[quaint hemlock]

I bought Vip to play with my friend

[fallow veldt]

Then wait until you get a response

[potent thicket]

no bro its WIPEDAY

im not triyng to wait a day for a fucking unban

shitty ass server fuck toria yall are weird

[fallow veldt]

So you were watching his stream and disrupted him

[potent thicket]

got banned for nothing

[thin spear]

Yeah I did that but all I put was "I didnt know why I was banned" is there a way to submit my gameplay to prove I wasnt sniping?