support

[shy remnant]

Yes there is

Decision was given to you 3 days ago

[midnight glacier]

nothing arrived for me, huh?

[slate patio]

Servers have a disconnect protection ?

[shy remnant]

Uh are you sure ?

[shy remnant]

2mn yes

[shy remnant]

You can check again on our website

[left pebble]

ticket

[sand zodiac]

I went to take a piss, came back to see that i got disconnected, tried reconnecting (it's been like 2 min) and now i'm in queue...

[oak ore]

me too

[left pebble]

hello..i have issue that saying i played with cheater.. when i've got ban that i dont know

[midnight glacier]

Beauty was denied to him, but for what reason? I was basically banned for killing bad guys in a game xd, They didn't ask me for proof or anything, they just banned me for convenience

[neat leaf]

I was just kicked now. And I was banned for association a week ago because we added a person who played with cheats. But we didn't know that he played with a cheat. It wasn't on your serve

[cold compass]

can someone unban me?

i had banned for nothing long time ago

[neat leaf]

and now I was just kicked from your server. My friend had the same problem, he is on my team now on the server

[thorny dune]

You can appeal here https://rustoria.co/support/appeals

[left pebble]

& HOW long it take until i get unban? i just brought vip to ply.. i never had ban in my steam account.. its my main account

[shy remnant]

Well if you can connect on our server, it does mean you are not banned

[shy remnant]

!appeal

[glass olive]

Hey, @cold compass

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

You need to appeal first before you are unbanned

[midnight glacier]

xd

[neat leaf]

yeah well because of your problem I now ended up in a queue

[shy remnant]

There is no problem at all

At least, no block on our server at all on your account

Also ,there is a 2 mn queue protection, so you had time to reconnect

[neat leaf]

I immediately re-logged onto the server

[left pebble]

i made ticket.. how long it take until this go out? i just brought vip for playing the server

[oak ore]

why did i got banned ??

[left pebble]

i ply with my main account as always in the server

[sage pawn]

i dont even know him he is a random

[thorny dune]

Appeals can take 1-3 days so you'll need to be patient I'm afraid, the banning admin will review it as soon as possible

[slate patio]

nice disconnect protection, relog less like 2 min and already in queue
fake info from admin

[shy remnant]

Please make an appeal https://bans.rustoria.co/

[neat leaf]

and I got in line I re-logged in 30 seconds

[sage pawn]

xpiwel can i talk with you

[shy remnant]

If it's about a ban > https://bans.rustoria.co/

[left pebble]

i hope do fast plz.. i wait for 1 month to ply & i see i haave ban on server

[sage pawn]

nah i want about refund

[neat leaf]

I wasn't banned. I was just kicked from your server because of cheating.

[shy remnant]

If your situation falls under our ToS, you can ask for a refund

[shy remnant]

No you were not

[fallow veldt]

https://discord.com/channels/274965952116817920/883058174570135572

[shy remnant]

You did not get kicked for Cheating

[sage pawn]

what does that mean

[shy remnant]

Did you play the server you bought VIP for after buying VIP ?

[neat leaf]

I re-logged in after 30 seconds and I got into the queue

[fallow veldt]

Tos = terms of service

[sage pawn]

i bought for 1 guy a gift and he did not play

[shy remnant]

Then yeah, you can ask for a refund on this one

[wooden whale]

i have banned because of my friend couple months ago now i wanna play but cant connect to server

[shy remnant]

#payment-support

[shy remnant]

!appeal

[glass olive]

Hey, @wooden whale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sage pawn]

he does not deserve it

[thorny dune]

If you use that channel, you can open a ticket with the payment support team to request the refund

[left pebble]

can appeal do faster less than 1 day?

[sage pawn]

i mean i have proof that i meet that guy today cant yall like see my situation

dont even know that cheater never played with him before

[hollow cosmos]

Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

[sage pawn]

its @frosty gull

[left pebble]

man i've got ban appeal that i wasnt even online to ply & i didnt know that i'm banned.. i brought vip & i saw i'm banned now

[neat leaf]

Nope I'm not going to buy VIP status. I went straight to the wipe, played quietly and because of your mistake I got into the queue

[shy remnant]

I understand but rules are rules, you need to appeal. Ask @hollow cosmos just stated above, it is playing with a hacker

[sage pawn]

just ban that guy from the discord does not desirve it

[shy remnant]

There was no mistake from us

You didn't get banned or anything

We did not kick you

[left pebble]

what should i do now? i paid for ply man

[tight verge]

what to do if i have the same message

!appeal

[glass olive]

Hey, @tight verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[oak ore]

I don't know

[tight verge]

<@&274971100184576010>

[shy remnant]

?

[left pebble]

pixel for how long i have to wait until my 7 day gone? i dont know when it started

[tight verge]

what to do if i have the same message

[shy remnant]

Your appeals was answered already

[tight verge]

i havent used cheats all my life

[left pebble]

it answered but until when man.. i dont know how many days it passed

[shy remnant]

It got answered to you and your friend already

[oak ore]

There is no reason for the ban.

[shy remnant]

!steamid

[glass olive]

Hey, @tight verge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Yes, because your other account is gamebanned

So please make an appeal

[left pebble]

standard is 7 day.. but i dont know when my 7 day started

[shy remnant]

Well it started the day you got banned

[soft ravine]

Hi, I purchased VIP for the wrong server, can I change it?

[left pebble]

thats the point... i wasnt even online to see when it started

[brazen pike]

I can't log in to the game. After everything is loaded, I get the "Come to Discord - Shenzyyy" warning.

[shy remnant]

I'll assign your appeal to the admin responsible of your ban and he will answer

[tight verge]

@shy remnant Do I post my Steam ID here?

[thorny dune]

Please open a #payment-support ticket for this, the team there can help

[left pebble]

ty

[edgy falcon]

hi im trying to join rustoria sea main but im banned playing with cheater but i haven play in a while can u tell me since when im baned and is it permanent? and whos the cheater

[brazen pike]

I can't log in to the game. After everything is loaded, I get the "Come to Discord - Shenzyyy" warning. @thorny dune

[left pebble]

why u forward me

[shy remnant]

I forwarded your appeal

Please wait for an answer to it

The 7 days answer was a mistake

[left pebble]

not u pixel i'm talking to profesor

[edgy falcon]

https://steamcommunity.com/id/dani987123/ this is my steam id

[thorny dune]

You'll need to reach out to @raven mist, they would like to have a chat with you

[edgy falcon]

oh i thought u were admin hehe

how to make appeal

[brazen pike]

@raven mist hello When I log in to the server, since the uploads are completed, it takes me back to the main menu and I encounter the text come to discord -shenzyyy

[tight verge]

hello, when, I log in to the server, since the uploads are completed, it takes me back to the main menu and I encounter the text saying cheating, but I never had cheats.

[shy remnant]

!steamid

[glass olive]

Hey, @tight verge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[verbal siren]

yo hello , can somedoby help me ? I got banned for cheating, I don't even know why I got banned for cheating because I only had VPN on, I have 4000k hours and I wouldn't have any reason to commit such a heinous act.

[balmy cypress]

thats a lot of hours

[balmy cypress]

?steamid

[glass olive]

Hey, @verbal siren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

4 millions hours

[left pebble]

i'm waiting for the guy who banned the team

[verbal siren]

https://steamcommunity.com/profiles/76561198969839759/edit/info

[balmy cypress]

https://steamcommunity.com/profiles/76561198969839759/

[tight verge]

76561198907201718

[balmy cypress]

fixed, you can try again in 5-10 minutes

[balmy cypress]

Your appeal will have a response soon

(if you made one)

[verbal siren]

The only thing I can think of that could get me banned for is the bandit camp gamble site, but that's complete nonsense in my opinion.

[verbal siren]

yea ty

[balmy cypress]

this was a message not for you

this is for you #support message

[tight verge]

no i havent

how do i do that?

[balmy cypress]

You should open one in that case

[balmy cypress]

?appeal

[glass olive]

Hey, @tight verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[verbal siren]

like i am unbanned ? ty for help , glat to serv to you information and work with you good staf good support ty man

[brazen pike]

@balmy cypress same error . can u check my id pls ? I never used cheats. You can check it. 76561199474091513

[balmy cypress]

Fixed, try again in 5-10 mins

[tight verge]

made a ticket

[balmy cypress]

You'll have a response as soon as we can

[tight verge]

steamID 76561198907201718

[rare palm]

how do i appeal my ban it said i got kick for cheating but i only played this sever one time before that?

[balmy cypress]

few hours at least

[balmy cypress]

?steamid

[glass olive]

Hey, @rare palm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tight verge]

:(

[rare palm]

76561199738518474

[balmy cypress]

Did you buy the account?

[tight verge]

thx for the helpp

fixed it :D

[rare palm]

do i have to make a ticket to appeal my ban

[fallow veldt]

yes

[sacred delta]

report 76561199381427470 cheat 0 h in server 0 lvl acc

[glass olive]

Hey, @sacred delta

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rare palm]

ok do you know how long it take for it to be seen?

[fallow veldt]

Takes about 1-3 business days, usually you get a quick response tho

You'll have to be patience

[rare palm]

ok

[left pebble]

how long it take i get answer?

[fallow veldt]

@left pebble

[lucid apex]

yooo can an admin message me, my appeal got denied and idk for what reason

[left pebble]

i think its been 1 week i think.. maybe more i dont know

[atomic chasm]

How long or how do I fix a high risk account ban?

[short nimbus]

my freiend bought me q skip

byt its not workin

[serene pulsar]

br main server wipes now or not?

it says 3 hours ago but it wipes at 18

@echo venture

[supple charm]

Hello any administrator?

[balmy cypress]

Hello there Zeycce

How can we help you today

[balmy cypress]

it wiped on force and won't wipe again today

[balmy cypress]

?appeal

[glass olive]

Hey, @atomic chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple charm]

I need to know why 1 month after the long br wipe I have a ban

[balmy cypress]

Please send your Steam profile so I can take a look for you Zeycce

[supple charm]

https://steamcommunity.com/profiles/76561199870004470/

Literally the last time I played br long was last force, and I played br main last Thursday

I'm playing br long this force again and I have a sign that I'm banned for "cheating"

[rich laurel]

https://steamcommunity.com/profiles/76561199580503897

[balmy cypress]

Should be sorted now, you can connect again in 5-10 minutes time @supple charm

[balmy cypress]

Hello, I'll take a look

Nevermind, not seeing a ban, let me know how I can help @rich laurel

[rich laurel]

i bought my friend vip and he didint get it

https://steamcommunity.com/profiles/76561199580503897

[balmy cypress]

Is that your friends ID or yours?

[supple charm]

Thank you very much, why did this happen?

[balmy cypress]

and which server

[rich laurel]

my friends and EU East Long sir

[balmy cypress]

It appears to be an accidental link, you got quite unlucky as you were not supposed to be kicked

[balmy cypress]

thanks, looking

[supple charm]

Oh, that's all right then, thank you very much.

[rich laurel]

any updates @balmy cypress

[balmy cypress]

I sent you a DM 5 minutes ago

[coarse oak]

Luke, is there any evidence or proof I can try to collect to showcase what I believe is a player group using a radar hack on a separate account to ESP?

[balmy cypress]

I couldn't really give you tips as they could be used to know what we look for, but you can make a ticket and include all links and useful things you have and we'd be happy to review

[coarse oak]

Will do shortly, thank you

[next pollen]

Hello any administrator?

[delicate bough]

any staff available?

[fallow veldt]

Im a mod, but how can I help you?

[fallow veldt]

Can I help you?

[delicate bough]

it says im banned

but i dont know why

[fallow veldt]

!banappeal

[glass olive]

Hey, @delicate bough

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[next pollen]

I haven't even been on the server for 1 hour and I'm banned for cheating.

[north crest]

It should tell you on the disconnect message

[delicate bough]

can i talk to staff in a call

its just easier to explain if its possible

[north crest]

They will ask you to make an appeal on the site

[delicate bough]

i did

[supple charm]

@balmy cypress

[delicate bough]

Im just curious if i can talk to staff in a call thats all

[supple charm]

The same thing keeps happening to me, should I do something?

[fallow veldt]

You should both create an appeal, and if you already created one, you should wait until you get an response in your ticket

[delicate bough]

i did, im just trying to see if i can speak to staff because its easier to explain in a call,

[north crest]

type everything you would say

[delicate bough]

i did

[supple charm]

Hello, any admin?

[north crest]

then you are all set

[supple charm]

<@&274971100184576010>

[north crest]

!appeal

[glass olive]

Hey, @supple charm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple charm]

I need help

[fallow veldt]

?

[supple charm]

It won't let me into the br long server

[fallow veldt]

Do you have a ban?

Or do you just keep getting kicked out

[supple charm]

I played the last wipe of the long BR on the force, and I also played almost every Thursday of the main BR and now I don't know, I enter and it kicks me out of the server saying "cheating"

So last Thursday I played br main normally, and now I play br long again and it says "cheating"

[fallow veldt]

Did you already create an appeal?

[delicate bough]

same

[supple charm]

The admin just told me it was their mistake and that I should try to log in for 5 to 10 minutes, and that it would be fixed. 30 minutes have passed and I'm still the same.

[fallow veldt]

Ah

[near halo]

Dissconected:Banned : Come to Discord.gg/rustoria - Luke

[north crest]

Send @balmy cypress a dm

tell him your steamID

[north crest]

I see @balmy cypress was helping you, perhaps he can again

[delicate bough]

where will i see my ban appeal?

[fallow veldt]

https://rustoria.co/support

[delicate bough]

thank you

[fallow veldt]

np (:

[delicate bough]

how long it typically take?

[fallow veldt]

A Response takes about 1-3 business days, usually you get a response faster tho

Appreciate your patience

[supple charm]

I'm getting anxious about not being able to play from the wipe.

[north loom]

hello, can i get a bit off help, i went afk in rustoria eu long and now i am back and it said i am ban for cheating

[supple charm]

hahaha

[north loom]

can i make a ticket somewhere?

[supple charm]

I'm the same as you, they should do something

[hollow cosmos]

!appeal @supple charm @north loom

[glass olive]

Hey, @supple charm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[north loom]

i am not muted , i am baned from the server for some reason

[supple charm]

ready

[supple charm]

An admin told me this.

[supple charm]

.

[delicate bough]

They told me the same thing

[hollow cosmos]

Are you still not able to connect even after Luke's message?

[north crest]

Did you wait the full 10 mins before attempting to connect?

[supple charm]

I wait longer than he told me and I still can't get in.

[north crest]

I think an admin will have to look into it for you, will just have to hang tight till someone can

[hollow cosmos]

I'll forward this for you 👍

[supple charm]

why?

[north crest]

so someone can look into it.

[pearl hatch]

On EU Main there is currently no limit for the fishing rod quest, you can repeat it infinitly to get grubs and fish forver

I gues thats a bug, right?

[north loom]

i tryed on my second acc us well and i am agfain banned for cheating, mods wtf is this???

[timber quartz]

These stupid fucking dogshit admins banned me and my homie for cheating even tho we weren’t and I submitted a ticket 3 days ago and barely got a response which was just a denial. No proof of us cheating no nothing. No context at all. Rustoria is a heaping pile of dog shit with even shittier admins.

[north loom]

damn

so my team should just quit?

[timber quartz]

Fucking garbage bro. Yes.

Fuck rustoria all the admins deserve to be shot in they’re fucking heads in front of their mothers

[hollow rock]

<@&874995535881326632> srv died

[pearl hatch]

holy.. cant wate for you to get a permanent ban from discord aswell @timber quartz

[hollow rock]

or what happen a lot of pepole got kicked my self too

[timber quartz]

Like yes, let’s ban people without providing any proof. On top of that it’s at the decision of a single admin. AND EVEN MORE. Let’s only let 1 admin be able to review and decide the outcome of ban appeals

[timber quartz]

Bro you fucking donate to a rust server. Your are the human embodiment of retarded

Total fag

[pearl hatch]

And you are almost no humand anymore with what you are saying

[north loom]

this is so much better than lplaying rust<3

chat is this a valid crash out

[timber quartz]

I just got perma banned for not even doing what I’m being accused of

Tell me you wouldn’t be pissed

I’ve put hundreds if not thousands of hours into these servers and gotten countless cheaters banned yet I’m treated like I’m some sort of fucking Jew

[pearl hatch]

obviously you deserve the ban

[void obsidian]

can somone give me the download folder for the new map it wont download in my file i need to manually put it in

[obtuse willow]

I was banned for no reason. I want to know the reason for my ban. Is it possible to lift the ban because I have been wronged, I swear to God?A year or two ago.

[supple charm]

There isn't even an admin helping with that problem, I'm also banned for no reason and I was playing br main/long almost the whole month

[obtuse willow]

If someone helps you, help me please.

[dusty sorrel]

!appeal

[glass olive]

Hey, @supple charm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty sorrel]

check above

[supple charm]

I'll be attentive, I'm in the same position as you. I'm watching all my friends play without me.

[tawdry merlin]

anyone know why u cant change the memory budget anymore

and why rust now looks like clay

[sonic pagoda]

!appeal

[glass olive]

Hey, @sonic pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawdry merlin]

!support

[supple charm]

@balmy cypress please

[sonic pagoda]

Bro i got banned right when i logged in?

[lyric basalt]

!appeal

[glass olive]

Hey, @sonic pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sonic pagoda]

I just did

[supple charm]

@lyric basalt

[coral pumice]

i got muted for 5 days saying uuuuugoks(there is a player named is uugoks)

[sonic pagoda]

@lyric basalt Am i good?

[long wren]

!appeal

[glass olive]

Hey, @coral pumice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

typically a response to an appeal will take 1-3 days.

[coral pumice]

even for mute appeal?

[long wren]

Yes

[coral pumice]

bruh

i got muted for nothing man how is saying uuuuugoks a mute

[sonic pagoda]

How many times did you say it

[coral pumice]

once bro

[brazen dawn]

anyone active

[long wren]

Yes

[meager pecan]

I get banned without any reason and no one was cheating on my team how can i talk with someone about that

we have proof that we were not cheating

[long wren]

have you submitted an appeal??

[brazen dawn]

crazy just look how i get ban

[atomic surge]

Olá

[meager pecan]

how can i submit a appeal?

[long wren]

!appeal

[glass olive]

Hey, @meager pecan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[atomic surge]

Uno amigo no consegue a se conectar en servidor

Alguma ajuda?

[hearty fulcrum]

this is taken care of now. your mute is gone. thank you for appealing.

[brazen dawn]

guys i cant appeal

cus of my steam acc

i have community ban on my acc

[glass olive]

Hey, @brazen dawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brazen dawn]

76561199696474428

can i send a video on dm

[young sparrow]

guys i also got banned im hes friend i got banned for playing with cheater can u guys help us

[brazen dawn]

@long wren

can you look dms bro

[hearty fulcrum]

crazy is not an admin

what is the video for?

[meager pecan]

please fix this issue tonight we were on the snowbal man tf why we get banned without any reason

[brazen dawn]

its proooooofing

[brazen dawn]

just look dms

[young sparrow]

lily can come to waitting support we can explain all the staff

like Waiting for support chanel

[weary hollow]

hi, someone can help me?

[long wren]

Yes

[young sparrow]

hey admins we also need a help

[brazen dawn]

@hearty fulcrum

[weary hollow]

Im having a problem with on of your server. Im trying to connect to "client.connect long.rustoria.lat:28010" (rustoria long BR) but I can not. I get a message "connection attempt failed" only in this server.

[hearty fulcrum]

what you sent is not proof. your ban will not be removed.

[brazen dawn]

are you here

[brazen dawn]

LIKE WHAT

WHAAAT

[young sparrow]

lily can you come to voice chanell

[brazen dawn]

WHERE IS THE NOT PROOF I JUST SHOW YOU THE FOOTAGE ?

[meager pecan]

What are you even talking about man we were litteraly playing on you guys server is this the way you help us

[brazen dawn]

THAT I GET BAN

WHAT THA HELL ARE YOU TALKING ABOUT

YOU JUST SEEN MY ALTAB MY GAME MY BAN FOOTAGE THE OLDER FOOTAGES LIKE

HOW CAN YOU SAY YOU SENT IS NOT PROOF

[young sparrow]

can u send us our footage to made us got banned then

[brazen dawn]

yes like show me or explain why did i get ban bro\

[young sparrow]

u guys are not helping us we have clips to prove it

[hearty fulcrum]

We do not share evidence with players.

[meager pecan]

We gave you guys the video proof that we were not cheating and we didn’t get a game ban we only banned from your server because of your admins without any reason

[brazen dawn]

ahahahhahaahhaahhahaha

[hearty fulcrum]

You are banned for cheating because you were cheating.

[left egret]

check out rustoria us monday because the server is constant 200 ping for me and other people aswell

[weary hollow]

here pls

[brazen dawn]

im opening a title on reddit rn

and uploading your shiit evidence

[young sparrow]

lilt can u come to voice chat

[meager pecan]

Cheating for what mate than share the reason or the clip of the way that we were cheating

[brazen dawn]

like you cant proof im cheating and cant say anything cause im not cheatingf\

[young sparrow]

we can open screen etc.

[brazen dawn]

just come to screenm

or do something

[meager pecan]

Because we were litteraly farming wood and get banned without a reason is this the way that you show respect to your players

[hearty fulcrum]

try client.connect long.rustoria.lat:28015 @weary hollow

[meager pecan]

On the video footage you can clearly see that we were playing legit and get banned because of cehating how is that possible

[left egret]

show the video footage @meager pecan

[weary hollow]

ok i will

[hearty fulcrum]

The video footage does not prove you were playing legit. We do not do PC checks. Your friend's cheating ban will not be removed.

[brazen dawn]

come dms bro

just come dms dont play on this idiot server

[left egret]

bro got association banned 😭

[brazen dawn]

i just dont do anything and they say you are cheating

[meager pecan]

Alright share the information to us that the reason that we were cheating

[iron kraken]

YO CAN YALL FIX THE PING ON US MAIN

[hearty fulcrum]

We never share this information.

[left egret]

BRO UR EXPERIENCING IT TOO?

[iron kraken]

yes me and my team

[left egret]

MY PING IS 244 ON MONDAYS

[iron kraken]

only certain people though

[left egret]

WHEN IM LITERALLY US WEST

[brazen dawn]

@left egret

[left egret]

?

[brazen dawn]

look dms bro'

[hearty fulcrum]

ping issue has been forwarded to our developers. it might be just a few people, but we will check just in case.

[hearty fulcrum]

you can move to #general now

[meager pecan]

What kind of admin are you man you are not even trying ro help us at least explain us why did we get ban for i have 3 k hours in this game why would we cheat for

[brazen dawn]

no bro

i share the video on your stupid messages everywhere

[young sparrow]

lily the thing you are saying doesnt make any sens we have evindence to prove that we are not cheating but u are still pushing it and telling us that we are cheating

[hearty fulcrum]

You are not banned for cheating. Your friend is banned for cheating.

[brazen dawn]

yes yes true bro ok

[hearty fulcrum]

Okay have fun

[young sparrow]

yeah but we also got banned

[hearty fulcrum]

Yes, your ban for playing with a cheater is temporary.

[weary hollow]

Nothing, it does not work

[young sparrow]

yeah but how lily like we were playing chill and we some so many clips to prove that we were playing legit

[meager pecan]

Man even it’s temporary there is no reason for my friend to get banned permanently without a reason tf is this server

[hearty fulcrum]

I'm not sure. In about 10 minutes, maybe try again without the numbers at the end. If it still doesn't work, please make a #network-support-old ticket

[supple charm]

@hearty fulcrum I need help

[weary hollow]

ok, thank you

[hearty fulcrum]

Your friend was cheating, so the ban reason is for cheating. It is not "no reason"

[meager pecan]

How long does it take for the p with cheater ban to be gone

[hearty fulcrum]

7 days for you and Juju

[hearty fulcrum]

What do you need help with?

[solid lichen]

hello, my account was hacked around July 20th, after which everything was fine with rustoria servers, then on July 30th I flew to another city and did not play for 2 weeks, and I was banned on all rustoria servers due to cheating, now it is September 5th and I am still banned. Please unban me.

[young sparrow]

dude we have ton of proves that hes not cheating ton of game play

[meager pecan]

Man it’s like a joke to get banned without a reson and we only got banned from the server not the game while no one was cheating

[supple charm]

I want to know the reason why I can't play Rustoria}

[hearty fulcrum]

It is not "without a reason." The reason is for cheating and playing with a cheater.

[supple charm]

I played the last wipe of br main and almost every Thursday, including the br long in the previous force and I want to play the force today and it says I'm banned for "cheating"

[solid lichen]

hello, my account was hacked around July 20th, after which everything was fine with rustoria servers, then on July 30th I flew to another city and did not play for 2 weeks, and I was banned on all rustoria servers due to cheating, now it is September 5th and I am still banned. Please unban me.

[hearty fulcrum]

What is your steam ID? https://rustoria.co/getmyid

[supple charm]

https://steamcommunity.com/profiles/76561199870004470/

[young sparrow]

YOU are saying that and we have proves

[meager pecan]

According to what you are telling us that my friend was cheating i litteraly killed more people than him there is litteraly no way that you guys can ban your own players that easily

[young sparrow]

he was not cheating and we have evidince

[plain scaffold]

Some cleaning of china cheater eu medium would be appreciate

[supple charm]

I spoke to an admin a few hours ago, his name was Luke, and he told me that the ban was a coincidence or a mistake, that if I tried in 5 or 10 minutes I could play because he removed it, but I still can't play from the force.

[solid lichen]

hello, my account was hacked around July 20th, after which everything was fine with rustoria servers, then on July 30th I flew to another city and did not play for 2 weeks, and I was banned on all rustoria servers due to cheating, now it is September 5th and I am still banned. Please unban me.

[meager pecan]

It will stay banned man imagine getting banned while all of your mates playing legit

Weird server man

[iron kraken]

brooooo the ping is so bad can yall do something

literally was fine at wipe

[supple charm]

That seems strange to me, my group with which I played almost all the wipes are currently playing, I am banned and I don't even know the reason

[young sparrow]

yeah man admins are the not god they are humans as well

[solid lichen]

hello, my account was hacked around July 20th, after which everything was fine with rustoria servers, then on July 30th I flew to another city and did not play for 2 weeks, and I was banned on all rustoria servers due to cheating, now it is September 5th and I am still banned. Please unban me.

[young sparrow]

so they can make mistakes and this is one of them

[left egret]

@hearty fulcrum i need your help twin

[hearty fulcrum]

this is fixed for you now. please wait 10-20 minutes before trying to connect

[solid lichen]

@hearty fulcrum

hello, my account was hacked around July 20th, after which everything was fine with rustoria servers, then on July 30th I flew to another city and did not play for 2 weeks, and I was banned on all rustoria servers due to cheating, now it is September 5th and I am still banned. Please unban me.@hearty fulcrum

[glass olive]

Hey, @solid lichen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple charm]

Relax, I respect the administrators, but I am confident that the error they had was resolved. I am not rushing, I just want a solution.

[hearty fulcrum]

https://bans.rustoria.co @solid lichen

[hearty fulcrum]

@supple charm

[supple charm]

Okay, thank you. I'll log back in in 30 minutes. If I still have the problem, I'll contact you. :3

[supple charm]

thanks c:

[left egret]

how come i have 230 ping in us mondays when im us west, its not an internet issue because i would be lagging out its just steady 200 ping

im not downloading shit its jus the server because someone else had talked about it in chat here aswell

[hearty fulcrum]

@left egret i've already replied to you earlier

[left egret]

.

sorry about that

i didnt see bc i wasnt pinged 😭

[hearty fulcrum]

no worries. our developers said it should be better now or getting better soon.

[left egret]

thank you !!

[rich olive]

false banned if anyone can assist, i have a ticket

[young sparrow]

yeah mate we also had the same thing few minutes ago but admins are not helping even that we have a proof

[hearty fulcrum]

There was something unrelated happening. I fixed the problem for you now, so you should be able to connect properly in about 10-20 minutes.

[hearty fulcrum]

You can move to #general

[rich olive]

cheers

[young sparrow]

your boss isnt gonna be happy with the videos that we are gonna send him that showing you how bad u actually are a bad admin insted of helping people saying move to general lol u are funny lily

we are gonna solve the problem with other admins cuz you are not helping

[brazen dawn]

@hearty fulcrum you can do whatever you want i post on everywhere

and writed the manager

just chill out there i didnt get banned and i dont want to pay 40 euros to play on your goddamn servers bro

[hearty fulcrum]

If you have an issue with the support you received, you can DM @balmy cypress or @neat pumice . Those are my managers.

[young sparrow]

we already did dont worry we got u

[hearty fulcrum]

Since you no longer need support, please move to #general and keep the support channel clear for people who need support.

[karmic gulch]

a hacker is ruining our wipe..

where to report

[long wren]

!ticket

[glass olive]

Hey, @karmic gulch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[karmic gulch]

!ticket

[glass olive]

Hey, @karmic gulch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[karmic gulch]

i made a report

i hope he get banned soon.. 72 hours russian retard, it s too obvious...

[echo furnace]

can we restart the us main server? the lag has been unplayable for over an hour and many people are having issues

[alpine igloo]

my ping on us main is 200 and i live on the east coast XD

[long wren]

@solid lichen

ah

[uncut vigil]

litterally unplayable

[solid lichen]

Why?

[solid lichen]

???

[stoic latch]

dude this ping is killing me, and so is everone else how am i gonna play on 200 ping with some people having 30-40 lol

[alpine igloo]

ya im at steady 200 and my whole team is chillin

i dont get it

[sullen pagoda]

same i made a ticket i wonder what happened

[foggy prawn]

W Rustoria Mods, Admins, Devs ! Just received all my missing Rustoria Points today I appreciate yall ❤️

[stoic latch]

Same, I'm in a Duo and I feel like completely useless ATM.

[viscid vine]

#network-support-old

[long wren]

@obtuse willow what do you need help !?

[obtuse willow]

yes

I have been banned for no reason for a long time and I did nothing

[viscid vine]

!appeal

[glass olive]

Hey, @obtuse willow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solid lichen]

Help me

[viscid vine]

@obtuse willow all you can do is to appeal the ban, staying in the support channel won't help.

[viscid vine]

?

[solid lichen]

hello, my account was hacked around July 20th, after which everything was fine with rustoria servers, then on July 30th I flew to another city and did not play for 2 weeks, and I was banned on all rustoria servers due to cheating, now it is September 5th and I am still banned. Please unban me.

[viscid vine]

Same thing i said above for you too

[flat token]

toria main is having severe instability issues it needs a restart

[viscid vine]

Your steam account is your responsibility, bans for cheating are permanent, excuses like, " it was my friend / brother, my account got hacked" don't work, of course admins can be wrong, that's why you can appeal the ban.

[flat token]

dan what are yall doing about this

[viscid vine]

If somebody else will report problems i ll forward it, for the moment you are the only one having issues

[flat token]

look here

multiple people below that too

[uncut vigil]

!support

!ticket

[glass olive]

Hey, @uncut vigil

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viscid vine]

Us main?

[flat token]

correct

[viscid vine]

Forwarded, devs are awate

[flat token]

thank you

[viscid vine]

Currently the issue is from the Host

We can't really do anything, the host provider is working on the issue

[flat token]

ping dropped by 30% for my teammates so its alright for now

[viscid vine]

Thx for the info

[solid lichen]

Now I have an error high risk account

[solid lichen]

I don't have cheating

[viscid vine]

Did you open an appeal?

[solid lichen]

I'm just saying that I was hacked but everything was fine with the servers

[solid lichen]

Yes

[viscid vine]

Any response yet?

[solid lichen]

I submitted

[cinder zealot]

Appeals can take anywhere between 1-3 business days

[solid lichen]

Okay

[steep cloak]

How do I report a cheater

[cinder zealot]

report on rustoria websitehttps://rustoria.co/

[glass olive]

Hey, @cinder zealot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[left pebble]

hello. which admin can answer my ticket on site

[solid lichen]

hello which admin can answer my ticket

[viscid vine]

The one who issued the ban

[viscid vine]

Above

[left pebble]

i made ticket on site.. waiting for like 11 hour to someone answer

[viscid vine]

It's an appeal,

?

[left pebble]

yes

[viscid vine]

Appeals can take 1 to 3 days

[left pebble]

oh man. i brought vip for playing in the server & i see i'm banned for someone who had our TC & cheated

[solid lichen]

and you can't? definitely to the one who forbade it

[viscid vine]

I m not an admin

[viscid vine]

You take responsibility for the people who you play with.

[left pebble]

the thing that u said is funny.. i'm not behind pc of someone else & i'm not god to see what other guy doing.. how would i know someone cheating when his account is clear

[solid lichen]

and who banned me?

[solid lichen]

can you tell?

[viscid vine]

I don't have this kind of information

[solid lichen]

okay

[long wren]

you dont need know 🙃

[viscid vine]

Even if i would know, i won't give up this info.

[fringe siren]

!ticket

[glass olive]

Hey, @fringe siren

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[left pebble]

whos gonna answer my ticket man.. i want to ply the game .. i brought vip to ply

last time i played on rustoria was 1 week ago

[viscid vine]

Appeals can take 1 to 3 business days as you were told before.

Thank you for your patience.

[left pebble]

have no patient man.. i paid for ply ... i dont have all day long like other ppl for playing .. maybe 2 3 hour a day i can ply

already lost 1 day bro

[viscid vine]

Just like our admins 🙂 they have personal life too, can't stay all day long at their desk waiting for appeals.

[left pebble]

i know but its already 1 week passed of last time i played on server

[rich tartan]

Subject: Ban Appeal – Rustoria EU East Long

Hello Rustoria Team,

I am writing to appeal my recent ban on Rustoria.co - EU East Long.
The reason listed was playing with a cheater. I want to clarify my situation.

I did not knowingly play with or cooperate with any cheater. If someone I was grouped with was cheating, I was not aware of it, and I understand how this may have looked suspicious. I respect the rules of the server and the community, and I would never intentionally break them.

Rustoria is my favorite server, and I would really appreciate the chance to continue playing here. Please review my case — I am happy to provide any information if needed.

Thank you for your time and consideration.

Best regards,
RoN1N

[long wren]

have you submitted an appeal? via website?

[left pebble]

maybe i copy your msg.. my english is not good 😄

[rich tartan]

hahahaah, my inglish is very bad. is Chat jpt

[rich tartan]

where can I Appeal

[left pebble]

i have same situation like u but mine was 1 week ago.. & i'm still banned

imagine i didnt even know i'm still banned & i brought vip to ply

[rich tartan]

I have the same situation, and no one was with cheat, everyone is legal, I do not know what the hell.

[left pebble]

i hope they answer tickets soon because i'm just farmer & i'm always in farm base doing hemp base

not good at pvp u know

[undone minnow]

hi everyone, can you tell me how to appeal a ban?

[left pebble]

ticket on site

https://rustoria.co/support/appeals

[gaunt ravine]

When i join server when spawinning downalod start it make me quit the game. Can any1 solve it sorry for bad english

[left pebble]

whats the reason that u get disconnect.. it show u

[gaunt ravine]

On the first times it said not enough memeory that can run the game when i deleted it run it again nothing apperes i deleted game same problem my video card is 3060 rtx

[civic granite]

If your game crashes you need to change the page memory of your disk on which your installed your window.

You can find palenty of videos on youtube on how to do that

[gaunt ravine]

Can u send me the link on privet?

[civic granite]

Sure buddy give me a minute.

[gaunt ravine]

انت عربي؟

[civic granite]

No

[rich tartan]

admins, if necessary, my tim and I can be checked for cheats.

[long wren]

!appeal

[glass olive]

Hey, @rich tartan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rich tartan]

Guys, how do I watch the Rustoria bans? is it celebrated somewhere?

[long wren]

rustoria baths?

[rich tartan]

bans

[viscid vine]

Please use #general for free chat, write here just if you need help or have a question

[viscid vine]

You mean a history of banned people?

[rich tartan]

yes

[viscid vine]

No, we don't have a public ban list

[rich tartan]

if I name the nicknames, can you tell me who was banned from them?

[viscid vine]

Nope

If it's an EAC ban you can check yourself on their steam profile

[rich tartan]

My whole team was banned for playing with a cheater, and I just want to understand who was with the cheats, if there were any at all.

[viscid vine]

!appeal

[glass olive]

Hey, @rich tartan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

You can ask in the appeal

[barren hill]

como saco tiket para un chitero¿

[viscid vine]

!ticket

[rich tartan]

I've already filed an appeal, and I'm waiting for a response, but none of my teammates have a VAC ban...

[viscid vine]

!ticketes

[glass olive]

Hola, @barren hill

Para crear un reporte en Rustoria:

• Por favor, ocupa nuestro sitio de soporte. Incluye la mayor información posible.

Si has sido baneado; por favor crea una apelación.

[viscid vine]

It's a server ban in this case issued by one of our admins

[lapis galleon]

I was banned from all servers, even though I logged in once and never used cheats. My steam ids are 76561199333765054

[leaden horizon]

i bought a premium subscription why cant i join premium

[digital crown]

why cant i join server

[viscid vine]

What error do you have?

[viscid vine]

You need to have a 15$-20$ inventory to join premium

[digital crown]

its saying disconnected and the discord link

not a premium serv

[viscid vine]

I m not sure about the amount, you can research on google

[viscid vine]

Any names? Or reason?

[digital crown]

Marzy

[viscid vine]

@lyric basalt dm him

[digital crown]

okay ty

[viscid vine]

!appeal

[glass olive]

Hey, @lapis galleon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne pivot]

!ticket

[glass olive]

Hey, @nocturne pivot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[digital crown]

@viscid vine hes not answering

[viscid vine]

Have some patience, he will as soon as he can 🙂

[digital crown]

[glass olive]

Hey, @coarse prairie

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[nova halo]

hey guys can someone check my

ban appeal... everybody cheating

[left pebble]

anyone able to see my ticket?

[pseudo zenith]

Hey I purchased vip for sea long and am still stuck in a queue

[viscid vine]

#payment-support

[pseudo zenith]

Thank you

[viscid vine]

Also, try to restart the game

If it doesn't work open a ticket

[sand rivet]

Hi, I have payed whitelist for SEA LONG and still cant get past que of 64 steam ID 76561198391566421

[long wren]

you mean bought vip but still waiting in queue right?

[tacit salmon]

hey crazy would you happen to know whats wrong

[long wren]

please make a #payment-support
and we dont have whitelist @sand rivet

[left pebble]

every ban take how much time until it disapear

[long wren]

what?

please submit an appeal

[long wren]

if your banned?

[left pebble]

its like 1 week passed of some other ppl i dont know who cheated & i have ban for reason playing with cheater..

[long wren]

oh, i see that

[long wren]

typically a response to an appeal will take 1-3 days.

[tacit salmon]

Yeah im a little confused

[long wren]

If the appeal was denied, then that is the final decision.

[sand rivet]

I have done that still waiting on a response

[pliant raft]

meaby is cheater

[tacit salmon]

But why i just got my pc it dosent make sense

i didnt even have the time to cheat lmfao

[long wren]

we dont have eu large you mean eu long?

[tawny pebble]

same mee

[pliant raft]

eu long sorry

mb

[long wren]

please make a ticket

[fallow veldt]

!report

[glass olive]

Hey, @fallow veldt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pliant raft]

ok

[long wren]

thank you

[long wren]

can you move #general ?

[pliant raft]

okey i open ticket thanks

[tacit salmon]

yes

[tawny pebble]

Hi, I have payed whitelist for SEA LONG and still cant get past que of 64 steam ID 76561199078279887

[long wren]

#payment-support

[fallow veldt]

I told you to open a payment ticket

[long wren]

we dont have whitelist!!!¡!!!!!!!!!!

[nova halo]

hey where icheck if they answer me ban appeal

[last steppe]

Hello everyone Is it possible to skip the queue if you subscribe to this ds channel?

[sand rivet]

we have done that

[long wren]

https://rustoria.co/support

[sand rivet]

and no response

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take

[fallow veldt]

Writing the same message in 2 different chats wont make it better

[tawny pebble]

I've done it.

[fallow veldt]

@tawny pebble

[tawny pebble]

ok

[slate owl]

When appealing my account block on the rustoria servers, I received a refusal for unblocking due to cheats, even though I have never played with anything like that in any games throughout my life. I received a ban because I had a 7.33 K/D on the rustoria eu small server about a month ago while playing with my friends. At that time, I had 10-30 hours of gameplay but now i have 170h or more on my account without any ban on any server; you could say that in such a short time playing the game, it's impossible to shoot like that, and I agree. Therefore, I am ready to prove that I previously had an account in Rust where I accumulated a total of 11,900 hours, but after selling it, I started playing on a new one. I want to appeal my account block.

please dm me i can show alot of prove, i have screenshots how i sell my account with 12.000h

[pliant raft]

Admin lets you see the clip I sent, it's just a question.

[sand rivet]

My teammate is dealing with the same issue now. Maybe a pinned message letting eveyone know this is an issue would be good so people dont waste their money on Rustoria VIP

[tawny pebble]

I agree. I am also one of those who have encountered this problem.

[long wren]

which server you have queue?

[hexed nimbus]

maybeconsider the fact that people also have a life/job besides being admin here the will get to it as soon as the avaliable just have patients

[sand rivet]

we pay money where does that go???

[unique yacht]

@crazy
can you chedck mine too

my vip havent arrived.. for SEALONG

[grizzled mauve]

me too bro

[tawny pebble]

SEA Long

[long wren]

sea long?

[hexed nimbus]

only like 2 people deal with these types of tickets as ther eis money involved and sensitive info so just be patient the will get to your ticket as soon as the avaliable

[grizzled mauve]

yes sir

[long wren]

can you make #payment-support ?

[grizzled mauve]

already

[tawny pebble]

😐

[tawny pebble]

GG

[grizzled mauve]

W

[outer thunder]

I made a network ticket yesterday evening and still no response, what do i even pay for

[pliant raft]

hola algun admin me puede decir si en los tickets en pagina web tengo que hablar en ingles o me entiende en español?

[hexed nimbus]

you pay for q skip if you got network issues then thats a service the provide to help you not something that alot of community's do

[slate owl]

admins pls read my deal

[hexed nimbus]

if a appeal gets denied then its the final decision

[fallow veldt]

There are only a few admins that can handle network tickets

[real kestrel]

will the east long eu server expand to 750 slots ?

[fallow veldt]

!slots

[glass olive]

Hey, @real kestrel

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[slate owl]

why ? i have proove where i sell my account i dont have cheats

i got banned for kd

[hexed nimbus]

lol selling account thats against steam TOS

[slate owl]

hah

[hexed nimbus]

https://help.steampowered.com/en/faqs/view/7E78-08DB-AC21-CE32#:~:text=Can I buy or sell,use of its creator only.

[slate owl]

bro u are manager of base invaders?

[old walrus]

i would like to make ticket about my VIP

can someone help pls

[fallow veldt]

https://discord.com/channels/274965952116817920/883058174570135572 in here please

[old walrus]

already sir

[golden bear]

I have created a ticket of my VIP for Sea Long, it seems not working.

[grizzled mauve]

34/49 queue for my VIP

[hexed nimbus]

@raven mist

[wet burrow]

Hi, i have appealed on high risk account, how long do I need to wait for response?

[twilit sapphire]

Im getting disconnected:cheating everytime, someone told me its steam, but in this update is supposed to be fixed, is a problem of me actually being banned?

[devout snow]

i can't join in the server, im getting this: ''Couldn't Download Level: procedural_3750_GyjblQtHH0i2Zx_v1W3Jqg (Cannot resolve destination host)''

so far i can join other servers, its only rustoria lowpop where i get this

[edgy lodge]

Yo how do I report discord accounts, someone else just dmed me the same thing

[strange stirrup]

!appeal

[glass olive]

Hey, @twilit sapphire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

fixed

[hybrid hull]

hey

[fallow veldt]

https://tenor.com/view/cat-cat-high-five-okay-sour's-cat-cute-cat-gif-13717594879666614680

[hybrid hull]

there is a cheater

[fallow veldt]

!report

[glass olive]

Hey, @hybrid hull

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hybrid hull]

ty

[gritty basin]

I was playing with a friend on the main US and he kicked us out and wouldn't let us in.

we are from spain

[toxic shard]

us main ?

[gritty basin]

yes

[foggy ruin]

same here, i was playing in EU main and got kicked and cant get back in

any other server is good except rustoria

[gritty basin]

me to

[toxic shard]

already reported to the devs

[gritty basin]

thanks

[clever sandal]

reports only handled in game?

[glass olive]

Hey, @clever sandal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[foggy ruin]

how long you reckon this takes to fix??

doesnt sound normal

[toxic shard]

That's something we need to check with the host, might not be on our side at all

to get around the issue you can use a vpn

[foggy ruin]

not gonna buy a vpn sadly but please let me know if any news comes around

[gritty basin]

the error has to be from the server

[foggy ruin]

no other server is doing this...

[digital crown]

I need help to join server

its not letting me join

[gritty basin]

My error has already been solved

[foggy ruin]

same here

[digital crown]

its telling me to join discord after i get disconnected

im new on pc

[foggy ruin]

but we lost a fat fucking run because of this random bullshit disconnect. and now I am in queue. Can there be some compensation?

[toxic shard]

will impact most certainly all servers in the same provider, saying what you said won't help except if you tested all servers 🙂

[foggy ruin]

i did test most other big official servers, but fair enugh

[quick escarp]

can you open command prompt, run tracert main.rustoria.uk then sc reenshot it & send it to me in DMs?

[devout lagoon]

!report

[glass olive]

Hey, @devout lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[delicate spruce]

Can some Admin help me pls. i get banned for "cheating" can someone check it pls.

i never played at this server where i get band

[kind river]

i also got banned the reasson is EAC: Player is permanently banned

@gloomy sparrow Hey i made a appeal for the ban i got when will it be reviewed?

[hollow cosmos]

Appeals can take anywhere between 1-3 business days

[kind river]

i just got a gameban 😭 i wasnt even cheating how is this fair bro

[hollow cosmos]

gamebans are handed out by facepunch and EAC, not Rustoria

[kind river]

i first got banned from rustoria and then got a gameban

i was playing a dif server and then got gamebanned

[hollow cosmos]

If you got gamebanned, we cannot help with that.

[kind river]

ye its fine this isnt the first time it happend i just cant have fun playing rust i get banned while im not cheating but most cheaters dont even get banned

[kind river]

btw is there any way for me to make a appeal for a gameban or is it just perm?

[hollow cosmos]

you can appeal to facepunch but its extremely unlikely to get accepted

[ornate schooner]

i need a help

[flint verge]

i need a help

[wintry nexus]

My VIP is not working

[hollow cosmos]

create a #payment-support ticket

[ornate schooner]

ADMIN?

[wintry nexus]

It was working yesterday. Not so much a payment issue

[hollow cosmos]

any issues with vip/payment or questions about donations are all dealt with there so it is the best place to ask about your vip issue

[wintry nexus]

Already did, just waiting now.

[ornate schooner]

I NEED A HELP ADMINS

[hollow cosmos]

!report

[glass olive]

Hey, @last cloud

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[last cloud]

Thanks

[torn gale]

Me and my friend banned for nothing, need to refuse admins

[hollow cosmos]

!appeal feel free to make an appeal

[glass olive]

Hey, @torn gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow sleet]

zorstep stop lying ur cheating and its obvious

[torn gale]

lol really?

[dull marsh]

https://tenor.com/view/cute-emoji-smiley-question-mark-confuse-gif-14650752829042982335

[golden bear]

can i know how long is associatian ban?

[torn gale]

Im just have a great setup

[golden bear]

just a question

[lilac isle]

man you are lying

you where esping so hard

[torn gale]

we just good players

[snow saffron]

nothing good about ESPing

[torn gale]

...

[hollow sleet]

thats why u got banned?

[torn gale]

banned for nothing

[misty scroll]

Yup just banned for nothing

That's what we do as admins

Exactly

[torn gale]

u can check my pc full im not a cheater

[lilac isle]

admin abuse

[misty scroll]

You're not even banned for cheating

Read the reason when you try to connect

[torn gale]

im banned for playing with my brother STYLE

he is not a cheater

[lilac isle]

Schaadt, im pretty sure they where 3 gyus tho

[hollow sleet]

so ur brother is cheating

[torn gale]

no he is not

[lilac isle]

pimp was one of them too

[dull marsh]

How long does it take to process an appeal?

[hollow sleet]

stop lying u dont get banned for nothing lol

[misty scroll]

That is debatable 😄

[torn gale]

we need proof of cheating

[misty scroll]

No you do not

Make an appeal

[torn gale]

he is not cheating

[dull marsh]

I had the same situation on the CIS server but instead of a ban I was first called in for pc check

[lilac isle]

pimp was with them too, with a nailgun

[torn gale]

we are make appeal

[misty scroll]

Then wait for an answer 👍

[lilac isle]

76561199614108680

[dull marsh]

So I honestly want to know how long to wait for the appeal to be considered?

[misty scroll]

1-3 days

[torn gale]

why we banned before admins check replays or something like that we whant to play

[misty scroll]

That's not how it works

[lilac isle]

send me your base code, i will take care of it

[wintry nexus]

Any shot the whole vip not working can be looked at? Been almost an hour and playing would be nice.

[misty scroll]

Are you trying to associate with cheaters here? 👀

[lilac isle]

just trying to get my loot back 🙂

[torn gale]

soo i can massreport anybody for ban and raid him and he need appeal for wait 1-3 days?

[lilac isle]

as it took you guys atleast 3/4 hours to get them banned

[torn gale]

what the loot

[misty scroll]

No? It was manually looked into by an admin, they determined your teammate was cheating

[hollow sleet]

they wont get banned unless they are cheating or ur team is cheating

[misty scroll]

You may not agree with it, but that doesn't change the facts

[torn gale]

buuut he is not cheating

[lilac isle]

we reported them hours ago

so im just trying to get my loot back , because you guys dont remove bases etc

[misty scroll]

I wouldn't recommend trying to get the codes, for your own sake

You can raid the base, there won't be anyone to defend it

[lilac isle]

yeah i can raid it , sounds fair man!

[dull marsh]

Okay, then I'll just wait for the review, but how will the admin prove that I'm cheating if the appeal is rejected?

[torn gale]

its not correct to ban me when im planning my chill days for rust and im spend a time to play and build my base and get banne and need to wait 1-3 days appeal

[misty scroll]

That's how it works and that's just something you have to accept

[hollow sleet]

then join a different server

[hexed nimbus]

cheap eco raid as the wont be on so you got all the time you need

[lilac isle]

Maybe its time for you guys to invest in a system so people who lost there hard work by cheaters to get there loot back in some way.

[misty scroll]

That's unfortunately not possible on an official server

[torn gale]

its not correct tactic in CIS servers we have online checking for cheats on PC

[lilac isle]

it is possible, you guys are just lazy

this guys ^ where on my roof for 1 or 2 hours

[misty scroll]

No, we are simply not allowed to interfere with gameplay in any way, that's not being lazy

[torn gale]

nick u are BPSOSA?

[lilac isle]

so why are you saying i cant get there code then?

[lilac isle]

yes

[dull marsh]

Okay, then I'll just wait for the review, but how will the admin prove that I'm cheating if the appeal is rejected?

[lilac isle]

i lost my loot, its fair that i get it back

[torn gale]

u really kill me much times get our loot and saying we take ur loot?

[misty scroll]

You are wanting to benefit from a cheater playing on the server, I'm not saying you can't do it, I'm just recommending against doing it as you may be banned for it

[snow saffron]

@torn gale

[torn gale]

and what?

[misty scroll]

Move to #general guys

[torn gale]

doorcamping

[misty scroll]

#general

[dull marsh]

@misty scroll Can you answer my question?

[misty scroll]

If it's the question about proving to you that you are cheating, then no, I can not answer it. We do not provide any players with any proof, ever. That'd be counterproductive and, quite frankly, just a stupid thing to do.

[dull marsh]

so if i am banned for cheating according to the admin, then that is how it should be? and i have no way to prove otherwise? how does it work

[misty scroll]

You can submit an appeal

However you cannot expect us to provide you with evidence

[torn gale]

we make appeal but we cant understood how its proofing we are cheating or not

[pale bobcat]

high risk account what does that mean ? I just got banned for it just came back to rust for about 161 days

[misty scroll]

Submit an appeal please

https://rustoria.co/support/appeal

[pale bobcat]

i submitted

[lilac isle]

New discord account and a new steam account looks good!

[pale bobcat]

i just came back man i have the other account too

[misty scroll]

Okay perfect, then the admin will discuss with you through the appeal if necessary

Put your main account in the appeal as well

[pale bobcat]

sorry i didnt do that but the gameban that i got was 161 days ago and just wanted to play with my friends i know i came bit too early back

can i still link it ?

[misty scroll]

You can do it now, it's not too late

You can just respond in there, put all the information you're telling me right now in the appeal

[latent stone]

already done that but not linked the main 🙂

sorry this is main dc XDD

[lilac isle]

@misty scroll it might be that Stylez had a 3th teammate called pimp ; 76561199614108680

he was with them on our base

[hexed nimbus]

blow it up admins can not interfere in gameplay

[night tide]

Hello i need some admin or support to talk to, im getting kicked out of the server: details: cheating

and that is crazy because i never cheat in any game

i have records of my gameplay too

[hexed nimbus]

!appeal

[glass olive]

Hey, @night tide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wintry nexus]

Whats the typical response time on the vip tickets. It’s been a couple of hours and id hate to see it get to 5pm and just simply not be able to play

[fallow veldt]

Typical response time is 1-3 business days, but only a few admins can handle payment tickets

[wintry nexus]

Im pretty sure its a simple fix. I bought vip when i had an overlap. The other expired. Im guessing that messed up the system.

Im not looking for a refund. I just need the q skip enabled.

At this point id bet rebuying it would solve it…. Which ill do here shortly and then just request 1 of the 2 to be refunded

[hexed nimbus]

only a few can deal with these type of tickets due to money involved and sensitive information but the do them as quick as possible depending on availability

[wintry nexus]

Cool. Going to rebuy it then. Worse case it gets me nowhere.

[torn gale]

PIMP not with us i kill him when he doorcamp u

[night tide]

i find it crazy to be banned from server for cheating... and my clan very suprised also i cant wait to be showen even a tiny bit of evidence

specially comming from a official server im shocker

[torn gale]

u too banned for nothing?

[night tide]

i made an appeal

and i guess me and my clan will just have to wait

[wintry nexus]

lo and behold rebuying worked. so i just need a refund on one of them.

[night tide]

yes i got banned for nothing first time ever banned

i know i got reported yday though

because i had like 5 kill streak headshot with xbow

[torn gale]

yeah we too banned for nothing with my brother

[night tide]

i had it filmed and uploaded on youtube because i was so excited by the lucky shot

[torn gale]

bad

today admins rush time

[night tide]

i shared the clip on clan discord highlight yday

because i was so proud

i have 3k hours in rust and 5k+ in cs2

been playing 23 years fps

i even played with kennys on esea

so i have aim

[torn gale]

admins say make appeal and wait 1-3 days.,....

[night tide]

ok thank you, thats sad though so early on fresh wipe we been planing to play together since more then a month ago

they will miss out alot on my contribution to farming and protection

i even have this weekend off its ruined

[ocean thistle]

Your ban is for playing with cheater. It's legitimate. You will need to wait for a response to your appeal.

[ocean thistle]

Please see the response to your appeal.

[torn gale]

I cant understand your system of bannig cause ive spend much time to play on your server and banned without any proof and need to wait 1-3 days my appeal and who is make ma cashback for my time spending and my house resoucres?

In CIS servers admins will make INSTANT checking u to cheats on ur PC and make u free if u not a cheater for take care about ur time to play spend time to build farm and other

[ocean thistle]

You're banned for playing with cheater. It's in our rules. Your teammate is banned for cheating and you are banned for associating. You benefited from having a cheater on your team.

Anyway, It's been forwarded to your admin to review. All you need to do is wait. Thank you. Is there anything else I can help you with today?

[ocean thistle]

You're free to play CIS servers. We do not perform checks.

[torn gale]

Im play with my brother he is sitting behind me and he is not a cheater

[ocean thistle]

Well then you will have to wait for a response then

[torn gale]

How u make compensation for my time what i spend to this game and my house resoucred what i farm all day?

[hexed nimbus]

lol this guy still going schaadt allready said general Lol #support message

[torn gale]

It is very stupid to ban for suspicion without a proven fact, so that later 3 days to sort it out after the fact and not have any evidence, and who will compensate for the time spent on the game and the resources that I got, I do not understand, let's say you buy a car and you will be banned for suspicion of violating the rules and the car will be blocked for 3 days in the middle of the road and then someone will figure it out someday and you will be released, why can't you immediately check and release the person so that he does not lose everything that he farmed and built and the time spent is not wasted?

[ocean thistle]

@torn gale

[night tide]

Thank you support for processing my appeal so fast 🙂 my weekend rust plans is saved by it and i will enjoy it with the clan 😄

im always recording my gameplay so if any report me i can clip atleast 2 hour back in time

and provide any proof needed

[torn gale]

how u get so fat appela when u come later than me

[viscid vine]

Only the admin who banned you can answer your appeal.

And appeals can take 1 to 3 business days.

[rose sequoia]

Could some administrator help us? We were banned by a hacker and we need to know who the responsible player is?

[hexed nimbus]

!appeal

[glass olive]

Hey, @rose sequoia

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal olive]

!appeal

[glass olive]

Hey, @unreal olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Click the blue support link Lol

[torn gale]

this is our setup with my brother STYLE, we are not a cheaters

@hexed nimbus

@lilac isle@snow saffron

look

[fallow veldt]

So because you have a good setup you cant cheat?

Or am I understanding something wrong

[torn gale]

i play with my brother who siiting behind me and he is got banned for cheating and me for playing with cheaters but we dont play with cheats

its proof of our setup what we dont have a cheats

[rose sequoia]

please help us we need you to lift our ban and inform us who the hacker of our team is we are not participants in this mistake please we are serious people who dedicate our time and money to our game

[fallow veldt]

Did you already create an appeal?

[torn gale]

me to a create an appeal and waiting to seeing that

[hexed nimbus]

Make the appeal

[torn gale]

Appeal #f99ce8

[hexed nimbus]

#support message

[rose sequoia]

We opened a ticket, could someone on Discord please help us?

[rose sequoia]

please help us we need you to lift our ban and inform us who the hacker of our team is we are not participants in this mistake please we are serious people who dedicate our time and money to our game

[fallow veldt]

Then wait until you get a response, appreciate your patience (:

[torn gale]

"crying"

[rose sequoia]

@hexed nimbusWe played for about 10 hours yesterday, logged in today, and got banned, a player 🙁 help meee

[hexed nimbus]

I’m no admin here mate just pointed you the right way now you just need to wait for a reply to your appeal

[ruby leaf]

I need support

[glass olive]

Hey, @ruby leaf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stuck vine]

I was blocked due to high risk account. What can I do?

[humble orchid]

Hi I have very big fps drops and lag spike issues on Rustoria EU medium. It's only on there. Can someone please help me resolve the problem?

[fallow veldt]

Please create a network ticket https://discord.com/channels/274965952116817920/989424320797364224

[stuck vine]

can you help me with this issue ?

[hexed nimbus]

!appeal

[glass olive]

Hey, @stuck vine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[left pebble]

how many days i should wait until someone answer my appeal

[hexed nimbus]

read above your message mate

[safe hatch]

How to report a player on this server?

I can’t play normal because of the cheater, he doesn’t even hide his cheats

[fallow veldt]

!report

[glass olive]

Hey, @safe hatch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[trail umbra]

Where can i send ticket

[hollow cosmos]

!ticket

[glass olive]

Hey, @trail umbra

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

Hi there.

I've had a previous ticket investigated and I was approved to play on the server, But now I'm getting ''banned for high risk account.''

[hollow cosmos]

!steamid