support

[shy remnant]

On the same website you've made the appeal

[midnight barn]

@shy remnant im tring to view the map for next wipe but it keeps saying client update needs restart

[long wren]

you have vip and staging server?

[midnight barn]

i need vip ?

[long wren]

yes if your want preview server

[midnight barn]

u just made me spend £8

i need to see this fucking map

its too good to be true

[long wren]

To access the preview server, you need a 30day vip

[neat summit]

why when i join any rustoria server it says im cheating even if i never cheated in any games

i got i clean 4,5k account

hours no vacs etc

never cheated

[midnight barn]

to vote how many hours do i need

i played like 2 weeks on eu east long, says i still cannot vote

is 80 hours on the server not good enough ?

[viscid vine]

We can't tell you that.

[midnight barn]

:/

and i assume vip doesnt bypass that ?

[viscid vine]

But map voting had some issues, i'm not sure if it's all fixed.

[midnight barn]

seems to be working fine on the website

[viscid vine]

No

[midnight barn]

ah shit, how much $ for me to put in money for this map

i need it bad

never seen something more perfect

brother, HQM CANNOT BE WALLED OF

this is some godlike level of map

[long wren]

please submit an appeal https://rustoria.co/support

[neat summit]

thanks i will

[midnight barn]

i ran into another issue, invalid packet : client ready

im on staging branch and got vip

[long wren]

@ocean thistle m

[ocean thistle]

Hi Crazy

[long wren]

Hi hai !!

[ocean thistle]

Can you join the server you have VIP then connect to the map server?

[midnight barn]

im trying to join the upcoming map for next wipe

do u mean join eu east long first then map ?

[ocean thistle]

Yeah it may need you to sync your VIP status

[midnight barn]

oh okay, i assume i have to go back to normal rust

not staging

[ocean thistle]

Yes

[midnight barn]

also i checked your mutual friends, i was expecting you to be friends with Errn, but i guess not

i dont know where i got that from

[ocean thistle]

I never had the pleasure to meet her, but I'm sure she's lovely

[midnight barn]

i just feel like i saw you in a call with her before

its like on the tip of my tongue

[ocean thistle]

@midnight barn Any luck?

[midnight barn]

loading now

[ocean thistle]

[midnight barn]

none

same issue

[ocean thistle]

Can you send me a screenshot

[midnight barn]

im gonna have to dm you if thats okay, cant post here

[ocean thistle]

Yes of course, my DMs are open

[honest lava]

hey can i make a ban apeal

[hollow cosmos]

!appeal

[glass olive]

Hey, @honest lava

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[honest lava]

thank you

hey so it was a ban from a couple of years ago and i made a appeal forever ago and now i cant make a new one would i be able to get another it wasnt a vac ban or nothing

[toxic shard]

you are banned for cheating. such ban is permanent

[honest lava]

okie dokie

well have a good day

[toxic shard]

you too

[honest lava]

thanks

[wet raven]

@toxic shard

i have a question

[long wren]

Yes

[wet raven]

can someone get banned for insiding

[long wren]

nah

[wet raven]

oh damn

theres no way yall can help us get our base back?

[long wren]

Yes

[toxic shard]

that's the team responsability

[long wren]

admin does not interfere with gameplay

[wet raven]

oh ok

[toxic shard]

rust provide all the mechanism to avoid you to get insided, up to you to use them

[timber quartz]

Hello id like to speak to an admin about 2 cheaters on my server

They have insta revive and and they aimbot us everytime we fight them

NAMES ARE CROW AND CARELESS in the rustoria US mondays server

[fallow veldt]

!report

[glass olive]

Hey, @timber quartz

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timber quartz]

thank you

Does any admin in the discord have the ability to get this ticket seen ASAP? they live right next to us. and they are making our wipes misrable

[vivid rain]

Hi, I was playing Monday when I got banned from the server. I didn't do anything, it just says High Risk Account.

[raven mist]

!appeal

[glass olive]

Hey, @vivid rain

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

make sure to add your other accounts

[vivid rain]

ok thanks

[runic quarry]

ticket

[long wren]

!ticket

[glass olive]

Hey, @runic quarry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timber quartz]

@raven mist

can you help me out or something? my friend just connected to a vpn and got banned instantly when he connected to rustoria us mondays

[long wren]

we allow vpns 🙂

[timber quartz]

we figured it out lol the vpn he connected to had been banned before

thank you for taking the time to respond

[long wren]

The reason your friend was banned has nothing to do with the vpn lol

[sullen tendon]

!TICKET

[glass olive]

Hey, @sullen tendon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shadow dust]

Is there any hvh servers online

I want to try out my dma

[kind field]

!appeal

[glass olive]

Hey, @kind field

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[foggy prawn]

anyone know why i stopped receiving rustoria points even though my sessions have been more than 60 min

[long wren]

Did you link steam and discord on website?

[foggy prawn]

I linked my steam

[long wren]

and discord too?

[foggy prawn]

no, it was giving me points with just my steam before and now it stopped

[frank escarp]

hello!

wanted to report a cheater and his friend

i did report ingame

[long wren]

You can also report players via tickets.
https://rustoria.co/support

[vivid iron]

Hey Crazy

I just joined team UI to a neighbor that just based next to me, just allied to be able to leave my base

Now, I am disconnected because of him

[long wren]

if your banned?

[vivid iron]

Yes, I LITERALLY joined team UI with him and i got d/ced, I had no idea he was cheating, if he eaven was... I have no idea

JKust need unbanned to reconnect please

[long wren]

have you submitted an appeal?

[vivid iron]

I am now

[long wren]

thank you

[vivid iron]

Thank you! Yea I literally wanted to be neutral with him so he didnt kill me every time i wanted to leave base.... wasnt in team UI for even a minute

[flat rain]

Hey I think I am the guy he's talking about, but I did not cheat, I was also the last to be banned btw, I came here to get unbanned. Like he said, I was neighbors with his team and apparently someone on there cheated according to the ban but I don't know who, I was suprised to hear it since they just started and their base wasn't anything special.

I will submit a ticket now

Submitted

It took me a while to figure out how to join the discord and submit a report, hence the delay. Reading this chat, it looks like Gluten reported the cheater, so I guess it should be easy to verify that it was not me, especially since Tony^ verified that I wasn't truly a part of his trio. Hope I can get back online soon, thanks!

Darn, looks like I lucked out, looks like no one's online...

[night meadow]

Hey we were in safe zone n my buddy got kicked at outpost n lost his stuff

Is there a way to get that stuff back

There is no body or loot bag to grab his stuff

[lyric basalt]

Sorry we dont interfere with gameplay

[flat rain]

Hello, Marzy, is there an update on my appeal? It's been nearly an hour

[frail widget]

this is still an issue unfortunately

[flat rain]

It looks like Drzo was talking about a separate issue. I was wrongfully kicked for being on an alleged hacker's team even though he was just my neighbor and nothing more.

I submitted an appeal and explained a bit more here as I waited in case it might help speed the resolution.

Can I be promoted to admin so that I can unban myself? I feel like it would be quick and you can just demote me right after

Why won't anyone respond to any of my messages even though some admins have been online?

[viscid vine]

Appeals can take 1 to 3 business days because only the admin who banned you can answer.

[flat rain]

Oh, ok, thank you sir

[mellow tundra]

@midnight barn Because the next forcwipe has no changes to maps, it's likely this error is due because some maps in the vote are from the August force (no longer staging version), and some are from September. If you run into this issue, try using the regular version of Rust. And vice versa if you're using the normal version already, try staging

[scenic wraith]

76561199220062681

cheating on US mondays do your thing

[long wren]

!ticket

[glass olive]

Hey, @scenic wraith

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[scenic wraith]

yeah tried doesnt show up on the server when you go to make report

[lime fossil]

yo

i wanna talk to a banner abt someone who is using scripts and i want him to never play anyserver i have pic of him telling my friend that he bought and used it and i have it id number

[viscid vine]

!report

[glass olive]

Hey, @lime fossil

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lime fossil]

i did chat

if it says open does it mean their looking

[viscid vine]

Thanks for your report, your ticket will be reviewed as soon as possible

[left pecan]

o

[pearl hatch]

Wie oft werden die Shop-Preise aktualisiert auf den Vanilla Servern?

[midnight barn]

Oh okay thankyou. But as usual the winner of the vote is gonna be the one we play ? Regardless if it’s from August or September force like you said

[fallow veldt]

Was meinst du?

Die Outpost shops?

[pearl hatch]

ja

[silk sage]

Is it possible to get in a call with a mod or admin?

[toxic shard]

Would be better if it was asked here (if it's not a report or an appeal which must go on the website)

[silk sage]

Yes but I was in a call with an admin about 14 months ago we spoke because I had vpn enabled and after a long talk about previous game bans he told me that he would reduce my ban to one year which is finished now but I can’t make an appeal on your website will the ban continue as permanent or what should I expect?

[sand folio]

is us monday down?

[glass granite]

Got DC'ed by US monday , failing to reconnect

[toxic shard]

?appeal

[glass olive]

Hey, @silk sage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[silk sage]

That’s why I’m here because I cannot appeal he told me over call that I should appeal but I can’t I’ve already tried to appeal once so I can’t anymore

[toxic shard]

?steamid

[glass olive]

Hey, @silk sage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[silk sage]

76561199662821560

[toxic shard]

You would need to enter in contact with the admin you spoke to last year, because from what I see I can't unban you

[silk sage]

You can’t shorten my ban either I’m willing to take 5 years instead of permanent as I cannot remember what his name was or could you at least tell me the name of the admin that banned me I assume you can see that in your logs❤️🙏🙏

[strange stirrup]

Smaart

[toxic shard]

I can't see who spoke to you this way

[silk sage]

I asked you to tell me the admin who banned me he was the guy who spoke to me

[silk sage]

Why are you publicly humiliating me😭

[pliant depot]

how to report cheating

rage cheat on rustoria eu mondays

76561199510943523

[left pecan]

\

[strange stirrup]

https://cdn.discordapp.com/attachments/1274415966142599261/1380987582615392286/streamsnipres.gif

[pliant depot]

another rage cheating eu mondays

76561199544737489

right now admin

p re firing

2 of them

[feral marlin]

playing a week of wipe on the server, I logged in in the morning and saw that I got a ban for playing with a cheater for 7 days, wrote an appeal to get more information, because I have no idea who the cheater was

we played in a team with clan 33, which has been playing on this server for a long time like us

as it turned out later, the cheater was in the neighboring house, which was simply not raided, one of the players 33 told me this
but we did not play with them

2 days later I receive a response to the appeal that my ban was increased to 30 days and that this is my last chance
for what??? for the fact that I wrote an appeal? I never played with cheaters knowing that they are cheaters

who can help me with this?

[strange stirrup]

@signal girder can you handle this i am too busy.

[feral marlin]

or what should I do next time? report everyone to the ticket so that the admin can check them and approve the game with them? to definitely not be banned for playing with a cheater and forever on the project
because most of the time i play on the rustoria

[viscid vine]

Play with trusted people, not randoms 🙂

[viscid vine]

!report please open a ticket

[glass olive]

Hey, @pliant depot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[feral marlin]

oh nice help bro
i tell u, we not play with these guys

or its like help from this ticket?)

a day later this team got banned

[raven mist]

Not sure what a cheater report has to do with your appeal. Looking at your history recently id be very carefull who you play with when your ban expires

[feral marlin]

ok, next time I add someone to the team I will send a report on them to the site so that the administrators will have nothing to reproach me for

but regarding this ban, i didn't play with cheaters and didn't even know the nicknames that lived there, but i got banned for playing with them

how to be in this situation and protect yourself next time? because now i played with those i know

[raven mist]

You as a team are responsible of who you ally/team with. Protect yourself playing with players you know or trust

[feral marlin]

ok, but this ban is still unfair, and its increase
Why did the appeal to find out about the ban increase his time by 4 times?

If I write an appeal again, will they increase my ban to 120 days?

[raven mist]

No. Then your ban will be perm

[feral marlin]

very fair, thanks for the answer

[gusty fog]

ill try regular and staging, both not working

and also on regular version i had client update required before now its just disconnect

i understand that some maps are from before wipe and its ok, but sthill theres problem with connection to them from regular version of rust

[midnight barn]

Reading this caught my interest, isn’t rust also about allying with people in game, feel like this does ruin the dynamic a little. Let’s say you have neighbours living close and agreed to not shoot each other, so get in the same team UI

[gusty prairie]

hi i would like to talk with an admin in private

[midnight barn]

But not live under the same roof nor share codes

[gusty prairie]

if possible

[feral marlin]

we didn't live in the same house with them, we didn't share passwords with them, I didn't even know the nicknames of who was there, but I still got banned

[midnight barn]

I’m not trying to defend your case just so you know, I’m just intrigued

[feral marlin]

I understand and I hold the same opinion

I played like that

I have already come to terms with the ban itself, but I am surprised and disappointed by the increase in the ban for filing an appeal to clarify information

[gusty prairie]

@raven mist could you take a look in pm

pls thank you

no admin responding wow

[midnight barn]

People have lives

Patience Jesus

[gusty prairie]

🤫😘

[red ruin]

how to find out how many days are left in vip?

[faint bane]

try calculator

[long wren]

https://donate.rustoria.co/

[viscid vine]

@midnight barn @feral marlin Please use #general for free chat not this channel.

[gloomy sparrow]

@glad gulch @tidal aurora How can we help?

[glad gulch]

i got a problem with my ping since last week on EU server. from 9 ping to 150, i just wanted to ask if u moved ur EU servers or smth like this @gloomy sparrow

[gloomy sparrow]

If you are experiencing weird lag spikes you should make a ticket in #network-support-old

[tidal aurora]

@uneven forge i was afk, just got a questiona bt a ticket

[gloomy sparrow]

Whats the question

[kind comet]

did the map preview servers just go down?

[normal orbit]

They shouldn't be, can you confirm it's just one or all?

[kind comet]

working again now

[normal orbit]

Nice ok

[wispy lodge]

Hello, this is not the first time I have been banned from your server dozens of times, I don’t know the reason, I don’t use cheats, please unblock me and deal with the real cheaters, you have already ruined my wipe, I can’t understand. Nick болтай . id 76561199477841804

[primal temple]

can i join on crack rust?

[sturdy terrace]

No

[sturdy terrace]

?appealru

[glass olive]

Привет, @wispy lodge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[normal orbit]

if you've already made an appeal ticket an admin will look into it, if you've appealed and been denied I'm afraid you can't play on rustoria serers anymore

[balmy cypress]

Hey, what is your question?

[neat summit]

hey can somebody tell me what does Your appeal has been approved. You are no longer able to add to the appeal. mean cause i dont know if my ban got revoked or what

[balmy cypress]

?steamid

[glass olive]

Hey, @neat summit

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[neat summit]

you want my steam id?

[balmy cypress]

yes

[neat summit]

76561198289821463

gotcha

[balmy cypress]

looking

[neat summit]

appriciate

[balmy cypress]

Can you screenshot the page where you see this and DM it to me

[neat summit]

alr

[warm surge]

where can i make a ticket

[sturdy terrace]

?ticket

[glass olive]

Hey, @warm surge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[warm surge]

@balmy cypress

[balmy cypress]

whats up?

[warm surge]

how long is my association ban left for

idek he was cheating

[balmy cypress]

How would I know who you are

[warm surge]

can i send u my steam id

or link?

[balmy cypress]

Yes

[warm surge]

https://steamcommunity.com/id/imtogoodl/

link

[balmy cypress]

Player will be banned until 08/09/2025 20:40. That is in 6 days.

[warm surge]

can unban me now pls

[balmy cypress]

no

[warm surge]

bro me and my friend wanna play

it will never happen again

[balmy cypress]

lol

no

[warm surge]

pls gng

[balmy cypress]

ask again and it'll be doubled

[warm surge]

shit nvm

[night monolith]

I was banned when I entered your server nickname in steam A_F4

[thorny dune]

You can appeal your ban here https://rustoria.co/support/appeals

[jagged whale]

hi thanks for your help in advance

I logged in to rustoria and it says im disconnected for cheating. I've never been banned before and my profile is clean.

My steam ID: 76561198079324817

[sturdy terrace]

?appeal

[glass olive]

Hey, @jagged whale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jagged whale]

thanks

[limber rock]

I was unfairly banned

any administrator to help me

[hexed nimbus]

!APPEAL

[glass olive]

Hey, @limber rock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

congratz on promotion

[olive nebula]

Hello, if I have a report regarding people from (perhaps) different teams, playing with a cheater, is it better to make a report or wait to talk to an admin?

[honest wharf]

!APPEAL

[glass olive]

Hey, @honest wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[honest wharf]

my ban is like 2000 days old and t wont let me appeal my ban for ban evasion

[viscid vine]

Create a ticket and explain everything there.

[olive nebula]

Alright, will do, thanks a lot

[viscid vine]

What was your original ban reason ?

[grim badge]

I got a question about (PLAYTIME REWARDS)

It dont work anymore?

[viscid vine]

are you talking about Rustoria Rewards ?

[grim badge]

Yes

[viscid vine]

It should work pretty fine

[grim badge]

Thats the last time when it gave me points

And my mate got the same problem

@viscid vineSo what can i do?

Cause it doesn't work

[viscid vine]

Let me forward this and gather more information

[grim badge]

Alright thank you

[foggy prawn]

Yeah same thing with me over that last few days

even after linking both my steam and dc

[quaint ferry]

Moderators, help me. I've been unbanned twice already, but when I enter the server I'm immediately kicked because of cheating, I don't have any third-party programs, no VPN, everything is turned off, what the fuck is this!

i wanna play on Rustoria

[normal orbit]

can you provide me with ticket number where admin unbanned you please

and i'll forward it to the team for investigation

[quaint ferry]

Appeal #4bf169

and

one second..

this

[fallow veldt]

erm

[quaint ferry]

hi dude

[fallow veldt]

Hello can I help you?

[hard ivy]

yo i got kicked for cheating but when i check my acc for bans theres nothing WTF

i try to join rustoria and i get kicked for ,,cheating,,

[quaint ferry]

for some reason I get banned as soon as I enter the server

[hard ivy]

YEA

ME TOO

[fallow veldt]

I cant really help you with that, did you both already made a ticket?

[quaint ferry]

I can't, it says I'm already unbanned

[hard ivy]

i have the exact same problem

thats so weird

[fallow veldt]

So you made an appeal and got unbanned?

or atleast it says that in the ticket

[quaint ferry]

Rustoria Admin
• 17.08.25 at 9:53 AM •
ADMIN
Hello there, we have approved your appeal. Your ban has been repealed and you can once again play at Rustoria.

[fallow veldt]

I'll forward it to the admins

[fallow veldt]

?steamid

[glass olive]

Hey, @quaint ferry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fallow veldt]

@hard ivy I will need urs too

[quaint ferry]

0

[steep venture]

hello i cant connect to rustoria Eu mondays, it says high risk account. please help

76561199050143015

[honest wharf]

scripting old recoil

[toxic shard]

Cheating bans are permanent

[viscid vine]

you got your answer from Marc

[balmy cypress]

You here now?

[steep venture]

yes

[balmy cypress]

join back

[steep venture]

join what

[balmy cypress]

voice

the channel you were already in

[cobalt oak]

Can i get sum help

[fallow veldt]

Sure, how can I help you? (:

[cobalt oak]

so it was like 3 months ago and i got banned for cheating and i was never cheating and i made a ticket and they said there is no banned record on my acc and at that point i js gave up and tday i was getting mad bec i cant play the only serv i like '

[fallow veldt]

?steamid

[glass olive]

Hey, @cobalt oak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cobalt oak]

how i send it

https://steamcommunity.com/profiles/76561199551040881/

[fallow veldt]

I'll forward it to the admins

[cobalt oak]

ok

[balmy cypress]

looking

[balmy cypress]

Should be good to go in 5-10 minutes

[cobalt oak]

thanks

[cobalt oak]

am i good to load in

[olive nebula]

@fallow veldt Is there a way to speak with a moderator that is not through a ticket?

[fallow veldt]

If you need support and its not something privat you can talk with them here

Or many Admins have open dms

[olive nebula]

Do you know someone that has open dms at the moment?

[fallow veldt]

No idea honestly :/

[olive nebula]

oh well :( I opened a ticket because I know that a team was playing with a cheater

I have video of them doing so but the size is difficult to send through the tickets web, ticket was closed inmediatelly

[fallow veldt]

Cant you Compromise the video tho

[olive nebula]

on here? I would prefer if it was on private because there are voices and stuff but, yes I can send it for proof to a moderator

[fallow veldt]

Cant you create a new ticket with the Compromised video I mean

[olive nebula]

Ok, I'll try again

[fallow veldt]

Tell me if you need anything else, I can maybe help you (:

[vivid elm]

Heyy rustoria admins. help me. why do i have 180 ping on your EU server. I am from Austria what is EU. and on EU servers i usually have 40-50 ping.
I have already checked the internet connection, i have connected to other official servers and there was everything great. 40-50 ping. why is that only on yours servers? btw i have checked all Rustoria EU servers and the promblem is the same???
help me out please!!!

[fallow veldt]

If its a common problem you should make a network ticket https://discord.com/channels/274965952116817920/989424320797364224

[olive nebula]

I created this ticket "Ticket #a53e45"

I added a link to the shortened videos as it did not let me on the ticket itself.

We can chat more about it if more info is needed

Full video is almost 2h so i had to shorten it. If full is needed I can provide it as well

but it would take some time

[fallow veldt]

I dont handle tickets so i might not be the best for this, imo it should work out

Maybe explain what the link is also

[olive nebula]

Alright, added a short description of why the link is externally

Thanks for the time Thimo!

[balmy cypress]

Hey, external links are completely fine.

An admin will review the ticket as soon as they have time, I haven’t seen the video so couldn’t say for sure but do keep in mind we can’t rely completely on external videos and do prefer to collect our own evidence to support it.

You may be asked further questions in the ticket

[olive nebula]

Thanks for the remark Luke, I'll keep it in mind if there is a next time

Further questions are totally acceptable on my part :D

[vivid elm]

no one is answering me? hellloooo?

[fallow veldt]

There are only a few admins that can handle network tickets, it can take a bit

Please have patience

[brazen beacon]

is eu east long premium

[toxic shard]

Not possible to become premium

[brazen beacon]

i was js wonderin if the server was

[toxic shard]

nop

[brazen beacon]

bet thanks

[gilded moth]

Anyone I can speak to about someone exploiting ?

[tribal willow]

I think I redeemed rewards on the wrong server, new to this so I haven't got a clue

[smoky cape]

!ticket

[glass olive]

Hey, @gilded moth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[astral grail]

br long wipe when?

[hollow cosmos]

!force

[glass olive]

Hey, @astral grail

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1757008800:F> (your local time) is the time of the next force wipe and it will happen <t:1757008800:R>.

[stone falcon]

!ticket

[glass olive]

Hey, @stone falcon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[devout lagoon]

!report

[glass olive]

Hey, @devout lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[eager raft]

!ticket

[glass olive]

Hey, @eager raft

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow arrow]

is their any eta on appeals like how long responses take?

[viscid vine]

1 to 3 business days

[hollow arrow]

okay thank you

[velvet hollow]

but what if i want my appeal checked today?
there is not much time left before the global wipe and i want to play before it happens

[long wren]

There is no other way.

If you wait, you will receive an answer.

[dry dawn]

i wrote in public chat: " add me on discord " and gave my dc and i got kicked from the rustoria server

is this a ban reason? i had no idea bro

[long wren]

Please try connecting to the server again and tell us the exact reason for your ban.

[dry dawn]

It just says "connection attempt Failed" when i try to join eu mondays

but i can join any other rustoria

[long wren]

Delete the map file and try again

[dry dawn]

what does that mean

[long wren]

Go into the Rust folder and delete the map file.

[dry dawn]

i deleted all of the files in the maps folder and restarded rust it didnt work.

getting connection attempt failed on Rustoria EU Mondays. Since i got kicked right after sending my discord on public chat i think i got admin kicked or something? I dont know why cuz i didnt do anything wrong.

Here is my steam ID: 76561198353611774

[long wren]

you was not kicked out with admin rights

If you are banned by the admin, you will not be able to access any rustoria servers.

please make a #network-support-old @dry dawn

[dry dawn]

okay thanks

[formal lynx]

!wipe

[glass olive]

Hey, @formal lynx

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[placid panther]

Why am i banned for High Risk Account？

What was that？

Why my server location keep changing

By the way.I am a VPN user

[raw pewter]

Most likely because of that 😐

[green solar]

Hi, i want to know if my teammate got vac in cs2 less than 180 days he can play on rustoria? Or its not allowed?

[raw pewter]

we do not monitor non-rust ban

but if he cheat 😐 you might get banned with him

so better make sure he don't

[green solar]

I know

[gaunt scaffold]

Dear Sir,
My steam: 76561199344119876
I was banned for playing with a cheater, I made an appeal 2 weeks before Appeal #6f692c, and your admin. said.:" After reviewing your ban, in this case the temporary ban will remain and will expire on the 25/08/2025. Thank you for reaching out and enjoy the rest of your day." It seems that I would be unbanned in 25/08/2025。 but now when I tried to login and find I was still banned .

I hope to play again in Rustoria. please help and unban me . Is there anyone I can ask help for. I tried to creat and appeal a ticket in Rustoria website , and it showed: You are not authorized to create a ticket. If you believe this is an error, please contact management.
Whate can I do? please help.

[woeful brook]

i have vip and i see the client connect for the map previews but when i try to connect i dont get connected to any server to preview

[hollow cosmos]

!steamid

[glass olive]

Hey, @gaunt scaffold

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow cosmos]

Nevermind, it's in your message

[hollow cosmos]

I will forward this

[gaunt scaffold]

76561199344119876

[placid panther]

My appeal has been approved，but why I can't join the server still😭

[normal orbit]

Can you provide me the ticket number and I'll forward to admins to check

[placid panther]

Appeal #2267d7.Thanks

[normal orbit]

And what error message does it say when connected to the server since you were appealed.

[placid panther]

Still high risk account

[normal orbit]

forwarded.

[placid panther]

Thank you

[fallow veldt]

https://discord.com/channels/274965952116817920/396381129260662785

[toxic shard]

Dont spam all channels

[cyan ocean]

when is force wipe?

[valid cedar]

!force

[glass olive]

Hey, @cyan ocean

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1757008800:F> (your local time) is the time of the next force wipe and it will happen <t:1757008800:R>.

[hard ivy]

yooo can someone help me aswell

i still have the same problem

[woven epoch]

Hy

How do I report a racist? I have proof.

[fallow veldt]

!report

[glass olive]

Hey, @woven epoch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woven epoch]

Thks

[toxic shard]

As long as it's in chat and not vocal

we do not monitor/moderate vocal chat

[rain wigeon]

Hello,

Today, I logged into the game as usual. While waiting for my friends to join, I spent some time in the spawn area fighting with rocks and collecting a few bone fragments by engaging with other players. Afterwards, I started roaming the map, but without any warning, I was suddenly banned from the server.

I want to emphasize that I have never used any cheats, illegal add-ons, or third-party programs. I believe this ban was applied in error and respectfully request that it be lifted as soon as possible. My profile is public, and I am a completely normal player enjoying the game legitimately.

I would appreciate it if you could review this matter and restore my access to my account.

Thank you for your attention. https://steamcommunity.com/profiles/76561199889786356/

[toxic shard]

What made you think an appeal generated by AI was a good idea 🙁

[toxic shard]

!appeal just give us all your account in an appeal, and don't use an AI to generate random text

[glass olive]

Hey, @rain wigeon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rain wigeon]

Because I don't know how to speak English and you think that's the only problem?

[toxic shard]

Speak in russian we will use a translator or use one yourself

better have bad text than somethings "generated"

still open an appeal and provide all your accounts

[rain wigeon]

When I look at the changes in the answer in my preferred language, the first place I check is Google Translate. 🙂

ty :))

[toxic shard]

accounts* not text

[ornate schooner]

Hola
Quiero apelar mi ban en mi cuenta "Brolly" por una cuenta que tengo con vac y esta vinculada a la que actualmente tengo baneada, que fue un ban por cuenta sospechosa de hace unas dos semanas. Mi cuenta main actualmente tiene unos 190 dias de vac y tengo las pruebas de que me la hackearon.
Me banearon la cuenta en febrero del 2025 porque me hackearon todo, luego deje de jugar hasta hace 1 mes porque no tenia otra cuenta, compre una y me volvieron a banear pero esta vez porque mi anterior cuenta se vinculo con la que compre recientemente y me dieron ban por "cuenta sospechosa"

[toxic shard]

!appeal

[glass olive]

Hey, @ornate schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ornate schooner]

admin

@strong willow estas

?

necesito de tu ayuda

[faint bane]

Can you help me with appeal @toxic shard

[toxic shard]

!appeal

[glass olive]

Hey, @faint bane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hard ivy]

can someone help me pls

problem is still not fixed for me

[gloomy sparrow]

What problem?

[worthy relic]

I want to cancel my VIP subscription

[hollow cosmos]

go to https://donate.rustoria.co/ - Login - Account - Subscriptions

[hard ivy]

its saying im banned on rustoria in rust but on website it says im not

i did NOT cheat bru

[hexed nimbus]

!cancel

[glass olive]

Hey, @worthy relic

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[worthy relic]

i do that but it doesn't work

[hollow cosmos]

please make a ticket in #payment-support if that is the case

[worthy relic]

oh It worked when I changed lowercase letters to uppercase letters

thx

[hollow cosmos]

[worthy relic]

👍

[past grail]

Please can you guys let me cancel the subscription

[fallow veldt]

!cancel

[glass olive]

Hey, @past grail

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[past grail]

I get a error every time I try to log in

[mellow halo]

hey where do i go to vote for the map

[hollow cosmos]

!map

[glass olive]

Hey, @mellow halo

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[past grail]

Can the support manually cancel

[fallow veldt]

I think you will have to create a payment ticket https://discord.com/channels/274965952116817920/883058174570135572

[safe dew]

hey, im waiting in support (i know you can see it^^). I have a serious question its really worth to look at (atleast for me:D) and its not ingame or vip related ^^

[fallow veldt]

Do you need an admin for it?

[safe dew]

maybe its about ping

[north crest]

#network-support-old might be what you are looking for

[hexed nimbus]

ever tought about the fact people might be busy and unable to vc due to irl things just state the question here and get your answer

[flat rain]

Hello, I was banned yesterday for joinging a random team (my neighbors who I didn't even play with

[hexed nimbus]

!appeal

[glass olive]

Hey, @flat rain

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flat rain]

I made a ticket but Im still banned and havent recieved any updates, it says it goes away in 5 days but I was hoping to play tomorrow on wipe day

Is there anything I can do to help along this process?

[hexed nimbus]

7 days is what is default punishement for playing with a cheater knowing or not knowing does not matter

[hexed nimbus]

wait the 5 days thats it

[flat rain]

And there's no way to appeal?

I thought thats what appeal was for

[hexed nimbus]

it it shows a timer i bet you allready got e reply on the ticket you can check back on the page you made it on

[flat rain]

ok, ill try to check thanks

You're right, I see it, good to know now that I can view messages on there, thanks, yeah it says the request got denied and I need to wait 7 days, that really sucks, I guess I need to be super careful who I team with so that all my progress goes away for no real fault of my own, thanks

[little forum]

Question: With the facepunch second chance for cheaters, does that work with this server to I.E. your server banned?

(I Didn't cheat just curious abt others)

[hexed nimbus]

!verify and next time you get a dm

[glass olive]

Hey, @flat rain

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[flat rain]

thanks, i am verified though

[hexed nimbus]

prob not correct as your name would be blue as mine

[little forum]

I go to create a ticket and it says slow down I dont have permission. do you know why that is?

[hexed nimbus]

cant add clips in tickets need to upload to youtube or streamable and add the link in the ticket

[little forum]

not even trying to text only

[hexed nimbus]

maybe to long msg try to shorten it

[ocean thistle]

I've resolved this for you. :)

[little forum]

can someone help im trying to create a ticket and i keep getting this

You are not authorized to create a ticket. If you believe this is an error, please contact management.

[ocean thistle]

Can I get your steamid? https://rustoria.co/getmyid

[little forum]

76561198004583637

[ocean thistle]

Are you on the correct steam account? And additionally are you trying to create a ticket or appealing a ban?

[little forum]

create a question ticket

im on this steam acc

[ocean thistle]

What would you like to ask?

[little forum]

With the facepunch second chance for cheaters, does that work with this server? I was server banned but never game banned?

Last time i played was 15 months ago and just saw that post

[ocean thistle]

FacePunch yes, but your ban was on Rustoria. Your ban on Rustoria is permanent.

Cheating bans are permanent. You are not welcomed here, but you're free to play elsewhere.

[old latch]

Hello, i've been online for idk 10-11 hours over the past couple days and gotten no gems at all. Just hardstuck 59k xD is this a bug or am i missing something?

[edgy lodge]

I have tried to make a ticket on the website but its saying that im not authorized to make a ticket.

[bleak canyon]

@ocean thistle what about people who spam chat with the n word?

[fallow veldt]

!report

[glass olive]

Hey, @bleak canyon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fallow veldt]

Can you tell me on what server?

[bleak canyon]

just got the boot. give me a moment.

[fallow veldt]

Take your time (:

[ocean thistle]

they're muted

[old latch]

Anyone? I get my shop points hourly as normal, just not gems anymore

[timid oasis]

bruh im trying to preview the map server for eu east long im putting in the ip why wont it work??

[hearty fulcrum]

are you on the staging branch?

[timid oasis]

is it only on staging branch?

[long wren]

Yes

[primal drum]

https://tenor.com/view/wipe-hype-tenor-is-garbage-and-its-run-by-morons-gif-8911283505911799454

[solar fjord]

can one of the mods help me, dm me

[long wren]

what do you need help with?

[solar fjord]

@long wren it is saying im cant load in because im cheating but i havent gotten banned i just updated my game after months of no playing and i have my premium activate so i dont know what the problem is?

[long wren]

!appeal

[glass olive]

Hey, @solar fjord

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solar fjord]

I have put the appeal in can you get someone to look at it sooner as i want to play force tomorrow?

[long wren]

nah

typically a response to an appeal will take 1-3 days.

[solar fjord]

Idek why im banned as I have probably played over 300 hours on ur server and have never cheated so what else could it be? i have 2k hours on the game never cheated

[placid panther]

!wipe

[glass olive]

Hey, @placid panther

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[twilit rover]

where can i make a appeal

[fallow veldt]

!appeal

[glass olive]

Hey, @twilit rover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[twilit rover]

when do i know when somone checked my appeal

[long wren]

dms or check directly on the website

[twilit rover]

alright thanks

[twilit rover]

thanks for fixing it

[knotty anvil]

how do I find out how much vip is left?

[long wren]

https://donate.rustoria.co/

[knotty anvil]

❤️

[opaque lark]

Are servers not wiping due to a force wipe?

[long wren]

ye

[opaque lark]

ahh okay thankyou

[quaint sun]

Rustria　sea mainのVIPをキャンセルしてほしいです。
キャンセルの仕方がわからなくて　4ヶ月引かれ続けていて困っています

HK7TYSSH-0005
です。

[long wren]

!cancel

[glass olive]

Hey, @quaint sun

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[lean sky]

rustoria is a joke false banning and then denying the appeal fix your shit thats how you kill your servers

[long wren]

xd

[lean sky]

fr tho why would i appeal if i was actually cheating

that makes no sense

[long wren]

You just have to prove it

[lean sky]

i legit did so many clips n shit and still got denied

[viscid vine]

Nobody will ban you for no reason or without evidence 🙂 of course admins can be wrong that's why you can appeal the ban.

[lean sky]

and they are still wrong lmao

[viscid vine]

Not the first not the last one who says this.

[lean sky]

but why can you ban people without definite proof

i understand a quick ban to check

but a perm ban without proof is crazy

[viscid vine]

Why you even think an admin will ban you for no reason and without evidence?

[lean sky]

thats exactly what i am asking

[viscid vine]

Well why you think there is no evidence?

[lean sky]

bc im not cheating?

so how would there be

i know people lie all the time but come on

if im not cheating then there is zero way to get actual evidence which means i got banned without proof

does that not make sense

[viscid vine]

With all due respect. Every single player who was banned for cheating comes here to tell us how many hours he got in game and how it would be impossible for him to cheat.

[lean sky]

im not saying that

[viscid vine]

Please switch to #general if you don't need support.

[lean sky]

yep great server

[noble creek]

Hey when does rustoria premium Aus wipe says was meant to happen 4 hours ago but never did

The 2 weekly one

[viscid vine]

!wipe

[glass olive]

Hey, @noble creek

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[viscid vine]

It will wipe on force

[noble creek]

Do do know when that is?

[viscid vine]

!force

[viscid vine]

!force

[glass olive]

Hey, @noble creek

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1757008800:F> (your local time) is the time of the next force wipe and it will happen <t:1757008800:R>.

[viscid vine]

In 9 hours

[rigid matrix]

i was just hacked on my main rust account by some guy in this server, if i have another account with rust on it with like no hours and im good at the game, can i still play sea long, i may be thought as a cheater cause i am going to rebuy rust tn

i can show proof of my steam support ticket and everything

[viscid vine]

You should be able to recover your main account if you made payments with your debit card or you know what email you used on the account before

[rigid matrix]

yeah idk, i wont have it for force wipe but

thats the problem yk

can i play on a rust account with no hours on rust

its my alt steam account

[viscid vine]

If the account is not banned for cheating it should be fine

[rigid matrix]

yeah ofc its not, im buying rust on that account tn

[bitter summit]

just so im sure the eu long version is the same as the large version yes?

[viscid vine]

On your main account i mean

[rigid matrix]

yeah its not

thanks tho

[viscid vine]

You can find every info on #server-info

[loud moss]

Why my friends id not working in rustoria server. Its says cheating when he starts

He can join other servers of rustoria but can't join our specific server. Its says cheating in loading end

[hollow cosmos]

He needs to create an appeal via https://rustoria.co/support

[tribal pier]

Why is this account banned on rustoria banned? 2 days no answer on ticket. Still paying money for vip...
https://steamcommunity.com/profiles/76561199183403901

[muted crown]

Why is there no SKS in the training grounds?

where the bots are 😞

[shadow cedar]

In the website support chat they told me that my ban was lifted, but when I try to join the Rustoria server, I get kicked with a cheating error

can someone help?

[wild gazelle]

I can't connect to the map preview servers even though I bought VIP. What should I do???

[hollow cosmos]

!steamid

[glass olive]

Hey, @shadow cedar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow cosmos]

Try connecting on staging branch

[shadow cedar]

https://steamcommunity.com/profiles/76561199370508100/

[viscid vine]

Are u staging?

[viscid vine]

Follow Doomx instructions so we can forward your steam id

[hollow cosmos]

Already done 👍

[shadow cedar]

i should connect on staging branch?

[hollow cosmos]

No, we were helping someone else.

[hollow cosmos]

Your issue has been forwarded to admins

[shadow cedar]

okay, how long does that usually take?

[hollow cosmos]

Shouldn't take too long, just depends on when the admins are free

[tribal pier]

Why is this account banned on rustoria banned? 2 days no answer on ticket. Still paying money for vip...
https://steamcommunity.com/profiles/76561199183403901

[hollow cosmos]

Ban appeals can take up to 3 business days

[peak owl]

Yo, can I get some help from a mod? My friend got stuck on the outpost by someone riding a horse, he is stuck in the middle of the front shop, guy doesn't wanna move lol

[hollow cosmos]

We can't help with this unfortunately, your friend will have to respawn

[peak owl]

Aight, thank you Doomx

Would he be able to get his stuff if he is bugged or stuck?

[hollow cosmos]

If he is in a safe zone, then yes. No one will be able to loot him

[true badger]

if you cant help with it, can you give the loot back in case i cant get it back? apparently theyve done it before

and say ppl cant get the loot

[hollow cosmos]

He can loot himself once he respawns

[hollow cosmos]

No we can't as we do not interfere with gameplay

[true badger]

but people are abusing a bug literally in the game? lol

if i cant get my loot how can u guys not help if that was the case

[hollow cosmos]

I don't believe there is anyway for them to prevent you from looting yourself

[true badger]

they get the horse close to the body so you cant access it

[hollow cosmos]

You can try reducing your client.lookatradius to 0

But otherwise the horse should not block you from accessing a bodybag

[true badger]

Ok

[shadow cedar]

but how do i know their answer?

[hollow cosmos]

An admin will ping you here and let you know it has been fixed

[neat pumice]

You're unbanned

[thick cedar]

Can I see the new map seed some how?

[hollow cosmos]

!map

[glass olive]

Hey, @thick cedar

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[lean sky]

Hey monologic, i just want to let you know that you have a corrupt admin roaming about false banning people without proper evidence of them cheating

[long wren]

If the admin has 100% evidence, the appeal will be denied

[prisma yarrow]

is there a drone shop at fishing village on vanilla 2x?

[lean sky]

you dont have to believe me and i know you wont but there is no chance they have evidence

[prisma yarrow]

is there a drone shop at fishing village on vanilla 2x?

is there a drone shop at fishing village on vanilla 2x? is there a drone shop at fishing village on vanilla 2x?

[long wren]

[long wren]

[neat pumice]

That is quite the accusation to nonchalantly blurt out in a public channel. I'm sure you've got a raft of substantiated evidence that you have compiled and can send to me in a DM to support it. 🙂

[proper gorge]

can i report guys on rustoria mondays EU, for toxity doorcamping for than 1h a solo, while being 4+

[long wren]

Nah they won't be banned unless break the rules.

[proper gorge]

excessive toxity...

[fallow veldt]

Its not excessive toxity

[proper gorge]

i mean, my best gun is a pump, and they are 4+ plus camping for hours

alright then... 🤡

[agile stirrup]

when sea long wipe?

[long wren]

!force

[glass olive]

Hey, @agile stirrup

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1757008800:F> (your local time) is the time of the next force wipe and it will happen <t:1757008800:R>.

[agile stirrup]

server didnt wiped

[shadow cedar]

😘

[uneven ether]

кто с лонга восток , голосуйте в 2 карту пж

[full rover]

how do you check what vip you have

[fallow veldt]

What do you mean?

[slim creek]

can i apeal ban?

[fallow veldt]

!appeal

[glass olive]

Hey, @slim creek

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slim creek]

i already appealed it long ago

its a perma for saying bad stuff in the chat

[fallow veldt]

ahh

[slim creek]

but can i appeal here one more time?

[fallow veldt]

If you made an appeal that got denied, there's nothing we can do for you

[slim creek]

are you like completely sure i didnt cheat

[fallow veldt]

I dont handle tickets/reports, but im sure the admins had their reason.

[slim creek]

yeah i said some bad stuff about russians, but is there really nothing i can do?

[hexed nimbus]

never done what you did in the first place instead of thinking about it after the fact

[slim creek]

yeah i know i was just extremely mad because if you have ever played rust i got raided like 4 times in 2 hours by the same people

so there is nothing that can be done?

[hexed nimbus]

if you get mad about pixels then you might just stop plaing games overall

[slim creek]

so your saying you have never gotten mad at any game?

[hexed nimbus]

not to the point i go so far i break rules and get banned i just turn off and go about my day and try again later lol

[viscid vine]

How mad you need to get to actually get perma banned ? 😐

[neat pumice]

There is a huge difference between getting mad, and the absolutely vile disgrace of a rant that is required to justify a ban being issued. It looks like not only did you meet that criterion, but you also turned up to appeal with some racist nonsense in your discord bio.

Your disbelief at the consequences, and downplaying it as being heavy-handed for "saying some bad stuff" comes off as you to this day not taking responsibility, and not having learned anything or changed as a result - and we don't want that sort of person on our servers I'm afraid.

And no, the vast, vast majority of players who have ever played on our servers, have never uttered what you said, in anger.

[thorn sleet]

hi, i bought vip and it is registering it on regular servers but doesnt recognize it when trying to join previewservers on staging

[night dragon]

Hey, why i dont have authorized to create a ticket ?

[red peak]

hi，admin! I have been banned from accessing the server on the grounds of a high-risk account, and my support ticket has been directly rejected after the above. Can you tell me what I should do? Appeal #108875

[hollow cosmos]

If your appeal has been denied, then that answer is final and you will have to find somewhere else to play.

[red peak]

But I didn't cheat. My friend asked me to buy Rust and play with him. My friends and I love Rustoria very much, but if we refuse to allow me to play on the server directly, I will be very sad

How can I lift the ban on my high-risk account? I don't have any other accounts. Perhaps if my account has the value of premium server permissions, can it help me lift the ban?

[viscid vine]

Like Doomx said, there is nothing to do if your appeal got rejected

[red peak]

Is my ban permanent? If I play on other servers for a period of time and have premium account privileges, can my ban be lifted? I bought Rust because my friend recommended it, and I chose Rustoria because it's the best server. I don't want my ban to be permanent. I hope you can give me another chance, because I didn't do anything that violated the server rules.

[viscid vine]

Well if your ban is a perma ban, it will stay a perma ban

[rain wigeon]

yesterday, while I was just walking around on the normal map, I was banned from the server with the reason 'High Risk Account.' I opened a support ticket, but today is wipe day and I still haven’t received any response. This company bans people as they wish, ignores tickets without responding, and shows a high level of negligence. Today is wipe day and they are causing players to suffer because of this. Appeal #e57162

[viscid vine]

only the admin that banned you can answer your appeal, also appeals can take 1 to 3 business days

[rain wigeon]

Why don’t you review or investigate properly before banning? I shouldn’t have to suffer the consequences of your mistakes. You claim to provide support as an official server, yet you act like 15-year-old admins running a modded server—it’s honestly ridiculous.

[raven mist]

Lets maybe start by being honest as a start

You can attack us as much as you want, but if you're not even going to be honest in your appeal i'll just reject it right away

[charred torrent]

at what time its gona wipe? And its bp wipe for long?

[viscid vine]

!force

[glass olive]

Hey, @charred torrent

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1757008800:F> (your local time) is the time of the next force wipe and it will happen <t:1757008800:R>.

[viscid vine]

Also you can find information about bp wipes in the #server-info channel

[rain wigeon]

"I have already written everything necessary in my ticket. What does 'if I think about it, I’ll reject it' even mean? In official matters like this, decisions must be based on evidence, proof, and proper investigation—not on assumptions, feelings, or personal judgment. Banning players in such a careless and subjective way is unacceptable. Your response and the way you handle this matter clearly show a lack of professionalism for a company that claims to be official.

[raven mist]

Are you just going to copy paste the same ChatGPT bullshit over and over again?

This is not going to help your case at all honestly

[analog plank]

vip store is fully lagg

[thorn sleet]

no help on vip not able to join preview server?

[gleaming compass]

You gotta get ur suit n tie on to look @ his appeal, you must be official!

[placid panther]

!wipe

[glass olive]

Hey, @placid panther

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[placid panther]

!force

[glass olive]

Hey, @placid panther

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1757008800:F> (your local time) is the time of the next force wipe and it will happen <t:1757008800:R>.

[rain wigeon]

Ozaman benimle kendim dilimle konuş ? sen nasıl bir cevap vereceksin benimle empati yapıp beni anlaman gerekirsen oyuncuyu sinirlendirecek kelimeler kulanıyorsun bir yanlışlık var ise düzeleceğini söyleyip ikna etmen gerekirsen benime tartışmaya giriyorsun sen bir resmi sunucu adminisin böyle konuşmaman gerekir sana ne söylediğime bakarken de google transtle kulanacaksın benimle bir farkın yok neyse iyi forumlar dilerim :))))))))

[raven mist]

Your ban is far of a "mistake". You get one more chance to come clear in your appeal or i'll deny it. Your choice

[rain wigeon]

Yes, I have submitted an appeal and I am waiting for your response. Please assist me through my ticket and explain why I was banned. I am only frustrated because of the situation, so I ask you to understand me with patience.

[hasty cove]

People, which of the admins can I write to have the appeals reviewed? More than 20 hours have passed and nothing.

[raven mist]

I replied to your appeal - asking again your other accounts. I do know the answer already i'm just waiting on you to be honest

[rain wigeon]

I just bought the computer. I can send you the invoice if you want. 1 week ago

[unkempt junco]

does vip restock for eu east long today?

[raven mist]

Buying a new pc doesnt matter

[unkempt junco]

yo shenzyy u hot mofo does the vip restock for eu east long today again or na?

[rain wigeon]

But I really don't have one, I have another account but it doesn't have rust, I can send you the link.

I want to provide you with the support I can. I am preparing to reset with my friends and we want to play on the server.

[velvet ingot]

does vip restock for eu east long today?

[hollow cosmos]

It's not disclosed when VIP restocks but feel free to check #vip-stock-alerts every now and then

[unkempt junco]

alright cheers for the response 🙂

[velvet ingot]

im not asking when it will, im asking if it will?

[hollow cosmos]

There are also roles in #vip-stock-role-assign so you get a ping when it's available

[hollow cosmos]

Yes but it may not be today

[velvet ingot]

if i bought vip for wrong server accidentally, can i switch it? not asking to switch it to the one out of stock, ones that are in stock?

[rain wigeon]

@raven mist

[hollow cosmos]

Please make a #payment-support ticket about this as mods don't deal with that 🙂

[sage pawn]

there is no for eu east

doomx

[hollow cosmos]

There is no what?

[sage pawn]

on #vip-stock-role-assign there is no option for eu east

[hollow cosmos]

Ah yes, the Devs are aware and should add it eventually.

[modest folio]

Hello, can I contact the admins directly regarding the ban?

[hollow cosmos]

!appeal You need to create an appeal if you haven't already.

[glass olive]

Hey, @modest folio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modest folio]

I already did, they answered me that I can play on the Rustoria servers again, but in the end the ban is still there. I contacted the same channel, they answered me and said that they passed my ID to the admin, a week has already passed and there is no answer

and I don't know what to do, where to turn to them

[hollow cosmos]

Send me steamid and I will directly forward it

[modest folio]

what the commnad for show steam id?

[sturdy terrace]

?steamid

[glass olive]

Hey, @modest folio

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modest folio]

thx

[modest folio]

76561199405499382

[hollow cosmos]

Forwarded

[modest folio]

If you can help me I will be very grateful

[modest folio]

very grateful to you

[iron onyx]

is there any way to get vip on eu east long bcs its out of stock rn ?

[hollow cosmos]

It's out of stock so no

[tight osprey]

I submitted a ticket, is it possible to swap ViP tickets as wanting to switch from EU east long to EU long as I chose the wrong one 😭

[forest vault]

why no notifications in https://discord.com/channels/274965952116817920/1007451933105201302 ?

[burnt tulip]

can i join rustoria eu main from staging branch ?

[shell roost]

how to cancel my subscription for 'VIP | EU East Long' ?

[fallow veldt]

!cancel

[glass olive]

Hey, @shell roost

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[gritty lichen]

!wipe

[glass olive]

Hey, @gritty lichen

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[gritty lichen]

!force

[glass olive]

Hey, @gritty lichen

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1757008800:F> (your local time) is the time of the next force wipe and it will happen <t:1757008800:R>.

[burnt tulip]

can i join rustoria eu main from staging branch ?

[fallow veldt]

You'll get an answer in your ticket if its works, make sure its a payment ticket

[tight osprey]

Ticket was closed for some reason no clue why

[fallow veldt]

Did you check if the vip got swapped?

[iron onyx]

i got problem i bought vip on eu long by mistake i need to swap it to eu east long is that possiable ?

[fallow veldt]

Create a payment ticket, you'll get your answer in there

https://discord.com/channels/274965952116817920/883058174570135572

[burnt tulip]

can i join rustoria eu main from staging branch ?

[hollow cosmos]

yes

you should be able to

[gusty radish]

Vape during the update?

[shy remnant]

?

[rain wigeon]

When is the general reset in European time?

[shy remnant]

!force

[glass olive]

Hey, @rain wigeon

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1757008800:F> (your local time) is the time of the next force wipe and it will happen <t:1757008800:R>.

[old latch]

Hello, any update on this yet? I just checked the rustoria rewards and it says i haven't played since the 28th even though i've been on daily lol

[fallow veldt]

Did you create a ticket about it?

[old latch]

i have not, i was just curious if it was a common bug before i made a ticket. But since no one is talking about it i should probably just make a ticket yeah, i'll do that now.

[thorny ivy]

Guys do servers wipe earlier if the update is out earlier?

[hollow rock]

hello, theres any admin that i can contact him ?

[balmy cypress]

Whats up?

[balmy cypress]

We will announce when they wipe in #announcements

[hollow rock]

im trying to join your server for force wipe but says im ban for cheating but didint play in a long time could u help me ?

[solar wharf]

ok!

[balmy cypress]

send your steam link

I'll take a look

[hollow rock]

https://steamcommunity.com/id/Metrodickman/

[hollow rock]

thanks

[solar wharf]

i think dont unban him hes name is rude and pfp is unprofessional

[balmy cypress]

lol

[solar wharf]

.

[balmy cypress]

A very interesting steam picture

[balmy cypress]

fixed, you can join in 5-10 mins. it was due to your temporary gameban

[hollow rock]

tysm

[solar wharf]

change your pfp buddy i dont wnna get killed by you

[hollow rock]

😂

[subtle ruin]

are main servers gonn abe wiped now?

[kind river]

guys how can i update rust when the update comes out because other people see it earlier then me

[prisma yarrow]

which map will vanila 2x be?

[sturdy terrace]

Usually I'd fully close steam and start it again to try and make the update pop up

[sinful knoll]

fullwipe ???

[shy remnant]

Force wipe

[kind river]

alright i will give that a try

[shy remnant]

So yes

[sinful knoll]

a 20h ?

[sturdy terrace]

So at <t:1757008800:t> close steam and start it again

[shy remnant]

Update does not come on for everyone at the same time, so it depends a lot

[sturdy terrace]

and keep doing it till it works I suppose

[shy remnant]

Some will instantly get it, some not

[burnt tulip]

should i do f1 and just type the ip ? @hollow cosmos

[sinful knoll]

ya des fr ici ?

[shy remnant]

#general please

[rigid matrix]

whats the connect ip sea long rustoria

[shy remnant]

#server-info

[west creek]

i need help

transfering my vip from long eu long to eu east long

[shy remnant]

#payment-support

Has your VIP been used on EU Long ?

[boreal vale]

Has the main BR map already started? Let's say the wipe.

[tall crane]

people are already playing on the server!!! there's no update yet! this shouldn't be happening! it's just an imbalance!!! why do I need VIP status when people from the branch are already playing!?

[boreal vale]

Are there people playing?

[gloomy sparrow]

try restarting restarting steam

[boreal vale]

Plate i cant join

[gloomy sparrow]

Have you updated your game?

[hollow rock]

staggin branch

[tall crane]

there is no update in principle! it is only available on the research branch!

[hollow rock]

update was not pushed yeet

[hearty fulcrum]

people are using staging branch to get around the wait time. you can give your feedback to facepunch. we have no control over this.

[boreal vale]

Yeh

The update didn't appear to me.

[gloomy sparrow]

Just try restarting your steam until it appears

[boreal vale]

Wrong conecction protocol, Client update required

[gloomy sparrow]

yes, you need to update your game

[boreal vale]

I tried doing that

[hollow rock]

game pushed update restart steam

[gloomy sparrow]

You cant update until the update is out on steam

So trying before wouldnt help you

[boreal vale]

The update has already appeared to me.

[jagged whale]

Hi are we allowed vpn? I think I got banned for using VPN. I'm not a hacker

[sonic bay]

I can't find Rustoria Sea Main, It forced wiped but I still can't find it

[minor temple]

!steamid

[glass olive]

Hey, @jagged whale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jagged whale]

Will do thanks

[prime tree]

hey i bought vip for my friend yesterday and he didnt get it

[jagged whale]

76561198079324817

I already sent in a ticket couple days ago for rustoria Monday wipe

[hearty fulcrum]

please make a #payment-support ticket for issues regarding vip

[steady spoke]

what is rpc error ?

cpl project

[prime tree]

Thanks alot i did it

[cerulean dock]

Will the slots add more?

[hearty fulcrum]

which server?

[lucid swallow]

I have problems logging into the server, can anyone help?

[steady spoke]

why is everyonew crashing when they shoot their bow ?

[thorny dune]

What issue exactly are you having?

[tranquil tiger]

it disconnects me when i enter the server and says error message of cheating, but i havent cheated and never teamed with anyone on rustoria before

[minor temple]

!steamid

[glass olive]

Hey, @tranquil tiger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lucid swallow]

I am not allowed onto the server because of cheats, but I have never played Rust with cheats, I can pass any test.

[minor temple]

!steamid

[glass olive]

Hey, @lucid swallow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[last quarry]

can someone help me

[tranquil tiger]

76561198256901575

[granite bone]

hey why cant i join the server

[lucid swallow]

76561198851882186

[minor temple]

If you give it 10 minutes you should be able to connect again

[lucid swallow]

Thank you

[tranquil tiger]

any luck with my ticket yet L kitty? i havent cheated either, confused on how it said i was too

[sturdy forge]

oh dear ive had a shocker accidently got vip for the wrong server now ive gotta wait in a 300 player queue, ive made a ticket hoping i can get support with this thanks

[granite bone]

hey is sea mian wiped?

[minor temple]

You should be able to connect it about 10 mins as well

[minor temple]

Yes the server has wiped about 15 mins ago

[granite bone]

is there a bug

i cant join or see the server

[hearty fulcrum]

it's because game updated. use connect IP in F1 console
connect main.rustoria.asia

[graceful hamlet]

how do i get support i open ticket but no one is taking care of it

[tranquil tiger]

thank you

[deft salmon]

because im banned from comunity market i cant buy vip?

[granite bone]

i cant update my game on steam

its not showing me an option

[hearty fulcrum]

try exiting steam and rust then reopening steam

[minor temple]

Try closing rust and verifying your game files

[deft salmon]

?

[vital coyote]

https://steamcommunity.com/profiles/76561199485452919/
HElP

[quiet sage]

can u guys restock

vip

[quiet sage]

please

[hexed nimbus]

!vipstock

[glass olive]

Hey, @hexed nimbus

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[granite bone]

it doesn't say anything and everytime i try to connect it says client update required

[hexed nimbus]

fully close steam and then open steam again

[broken remnant]

Can I appeal a ban or something?

[hexed nimbus]

!appeal

[glass olive]

Hey, @broken remnant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[north crest]

!appeal

[glass olive]

Hey, @vital coyote

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken remnant]

!appeal

[glass olive]

Hey, @broken remnant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull escarp]

Hello I’ve bought vip on eu medium rustoria but I can’t skip the que

[vital coyote]

restart the game

[thorny dune]

Please open a #payment-support ticket

[vital coyote]

can join on support room?

[hexed nimbus]

make a ticket it aint rocket science mate

[vital coyote]

i do this but i need to fast unlock my account

[balmy cypress]

?steamid

[glass olive]

Hey, @vital coyote

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

then make the ticket allready

[vital coyote]

76561199485452919

[light dome]

help please

[balmy cypress]

explain please

[light dome]

i did a ticket

[balmy cypress]

Looks like you need to appeal on the website

[vital coyote]

i do and wait on support roome

[balmy cypress]

You can leave the voice channel, it will be some time

[balmy cypress]

that doesn't explain much

[light dome]

i was on the server my network did shut down 2 several times and once i reconnect its not letting me my network was good too during this

[vital coyote]

can u help me now?

[dull escarp]

luke i cant send a photo since i aint got permission

[balmy cypress]

If it were down to me, I'd deny your appeal so I am leaving it for another admin

[balmy cypress]

dm it to me

[light dome]

normaly im havving a bit of time go back

[balmy cypress]

the more I read this the less I understand

[dull escarp]

done

[light dome]

hahahah okkey then i was on the server before wipe on stagging
the server was kiking me out as soon as i try to go back i find myself on the queue

[balmy cypress]

Do you have VIP?

[light dome]

no

[balmy cypress]

In that case you will just have to wait in queue, sorry man

[vital coyote]

My ticket was closed but the problem remains, can you pass this on to the support personally?

i really need a help

[hearty fulcrum]

it was already fixed, but you need to wait 10-20 minutes before you can join again.

if you try to join too fast, there might be an error

[fading geode]

quick questions, eu low pop server, there was team limit? we reading no limit, but game say cant invite anymore people

[hearty fulcrum]

there is a team UI limit of 6. only 6 people can be in one UI, but you can play with two or more UI if you want

[fading geode]

oke

[outer thunder]

I get 150 avrg ping on Eu long with 2k ping spikes, on every other eu server, main, rustafied etc i have 20 any fix?

[fallow veldt]

https://discord.com/channels/274965952116817920/989424320797364224 Create a Network ticket

[sage pawn]

can i get support

[fallow veldt]

With?

[fallow veldt]

?

[sage pawn]

i made a ticket in support and i need an admin to review it cus i got
wronged

[west osprey]

an appeal?

[shy remnant]

@tight verge @oak ore @outer thunder What can we help you with ?

[west osprey]

Your teammate was gamebanned

[outer thunder]

I made a network ticket

[shy remnant]

Alright ! Well, I'd be you I won't be sitting in this voice forever as our network team will only reply in the network ticket you've made :/

@midnight glacier, how may we help ?

[shy remnant]

I would definitly wait for an answer in your network ticket. If they need you in voice chat, they will tell you 🙂

[blazing sedge]

What is this new server? EU East long?

[midnight glacier]

appel

[shy remnant]

Appel ?

You need to appeal ?

[midnight glacier]

Yes, I was kicked a few days ago. I opened a ticket and it hasn't been answered yet.

[shy remnant]

Launched in June, but yeah it's our last new server

[neat leaf]

76561198857368713 I was kicked from the server because of cheating although I did not play with cheats and now I got into a queue can you help me get through the queue since it was not my fault. I re-logged in right after the kick

[shy remnant]

I do see your appeal sorted 3 days ago tho

[midnight glacier]

I wanted to see how I can appeal so they can see my unban

[shy remnant]

You did appeal already

[midnight glacier]

it's been well over 3 days

[shy remnant]

You can't re-appeal

[midnight glacier]

and still no answers

[shy remnant]

Yes I know, you've created your appeal 5 days ago and it was sorted out