support

[long wren]

!appeal

[glass olive]

Hey, @covert brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shadow dust]

i need unban because of drakelord

[covert brook]

Ok, and how long does the appeal process usually take?

[toxic shard]

!appeal

[glass olive]

Hey, @shadow dust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shadow dust]

fucking cheater

[spare pebble]

i need get unban, my played with drakelord, he is cheater

[covert brook]

I’m a busy man. You’ve probably heard of me on Rustoria before, but in real life, I’m an entrepreneur. I sell laboboos on Canal Street for a living. They call me the 'Laboobo Demon.'

[toxic shard]

Make an appeal

[long wren]

You guys must wait for a response to your appeal. admin will definitely respond, so please wait patiently.
You will not receive a response to your appeal here. @spare pebble @covert brook @shadow dust

[nimble jacinth]

Hello everyone

I have a problem

[long wren]

hi

[nimble jacinth]

I just bought rust

[toxic shard]

!appeal

[glass olive]

Hey, @nimble jacinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nimble jacinth]

Ok

[toxic shard]

Include all your previous accounts

[nimble jacinth]

mods, private message me

[long wren]

?

[fierce gazelle]

Yea, I acknowledge that but, I was not aware we got a cheater my team until I got banned, the leader of the group added him when I was offline.

[left river]

https://cdn.discordapp.com/attachments/945138289093013525/1363954729520070717/togif.gif

[toxic shard]

You should complain to the leader about his actions then

[nimble jacinth]

@toxic shard i need help from you

[cinder oracle]

If i got banned because of someone on my team for chaeting can i get unban

it was Drakelord who got caught cheat not me

[toxic shard]

!appeal

[glass olive]

Hey, @cinder oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

#support message

[nimble jacinth]

guys

my problem is arent with ban or mute

[toxic shard]

what's the problem then ?

[nimble jacinth]

geforce now

it looks like vpn to server

[toxic shard]

vpn are allowed

same for geforce now

[nimble jacinth]

i have a vid of it

[toxic shard]

What does it say when you connect ?

[nimble jacinth]

nothing

just kicks

[toxic shard]

?steamid

[glass olive]

Hey, @nimble jacinth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[nimble jacinth]

76561199755634479

[toxic shard]

it's a steam issue

Steam Status "AuthTicketCanceled"

steam is telling us to not accept your connection

[nimble jacinth]

what i need to do?

[toxic shard]

Check gamefiles/... nothing we can do from our side

[fierce gazelle]

Complaining won't do anything, what's done is done

[long wren]

@inland salmon

[nimble jacinth]

how do i supposted to check gamefiles if it is not my pc?

[toxic shard]

Not sure what you mean

[nimble jacinth]

if its geforce now server

[toxic shard]

true, well I don't know

Steam is just telling us your session is invalid, that's the limit of what we can see

[cinder oracle]

Why was I removed from the voice chat?

[nimble jacinth]

ok i try again...

[long wren]

Well, you can get the answer on the website.

[cinder oracle]

From the Discord voice chat

[toxic shard]

Are you related to Drakelord or something ?

[cinder oracle]

I am trying to get unbanned because I was on the same team as 'Drakelord'

[toxic shard]

!appeal

[glass olive]

Hey, @cinder oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

That's the only way

[cinder oracle]

I did appeal, but I am confused as to why I was voice chat banned.

[toxic shard]

Because the whole team is messing around, now we take actions

[cinder oracle]

How am I messing around for joining a voice channel?

[toxic shard]

Anyway joining voice chat won't help you, appeal on the website

not gonna go on another 20 min chat, ask your teamates

[cinder oracle]

Ok, still doesn't make sense as to why I was removed.

[toxic shard]

Carefull you are burning all your alts

[lucid basin]

is 3 people sat at my door screaming the n word against the rules?

[toxic shard]

We do not moderate voice chat, but you can disable it in your game settings

[lucid basin]

no worries just checking i kill, them once and they have been at my door for an hour screaming the n word and hitting my solar panels, weird russians...

[nimble jacinth]

@toxic shard have you something like white list on the server?

[toxic shard]

No

[nimble jacinth]

kinda sad

[toxic shard]

we don't need one since vpns are allowed

[nimble jacinth]

but tnx for help

[vocal quiver]

Appeal #64081b

vpn ban pls

[long wren]

!steamid

[glass olive]

Hey, @vocal quiver

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vocal quiver]

https://steamcommunity.com/profiles/76561198397690996/

[toxic shard]

It will be fixed ina few minutes

#looking-for-group

Also promotging IRL advantage is not allowed on our servers

[dark flume]

Ticket #376754 can someone check my ticket please

[thorny dune]

Someone is looking into your ticket currently

[dark flume]

thanks

[long wren]

@lavish locust sup

[lavish locust]

@long wren i need to speak with a admin or something like that

[long wren]

what do you need help

with

[lavish locust]

@long wren to unban my account i got ban for chargeback

[long wren]

ah

[lavish locust]

@long wren and i didnt even uy it someone else buy me a vip and he got chargeback

@long wren and instead ban the guy that did chargeback you banning me xD

[long wren]

ah

[toxic shard]

Open a #payment-support your story will be checked

be clear that it's about a chargeback ban

[lavish locust]

@toxic shard i allreadfy opened 3-4 times and the only thing you telling me is to pay the chargeback

@ how i get ban when someone else took money back

[toxic shard]

Well that's how it is then

[lavish locust]

@toxic shard someone else with another steam id pay the vip and then he got the money back

[toxic shard]

Admins don't have any kind of power on this kind of cases

[lavish locust]

@toxic shard so i can go vip the whole server

then i take back my money and you ban everyone?

[toxic shard]

Good luck explaining that to your bank

[lavish locust]

@toxic shard yes but you have toi ban the guy

that take back the money not the receiver

[toxic shard]

like I said admin don't have any power on that

[lavish locust]

so who i have to talk

[toxic shard]

nor do we have any visibility on it

the payment support channels is here for that, it's where the people with power to handle it are

if they told you there is no other solution it means they checked and that's how it is

[young crest]

in my server there is a cheater a staff can come ban him or spec him plz

[tribal sinew]

his name is i scream when i goon

[young crest]

the server is us Mondays

[hollow cosmos]

!report please make a ticket

[glass olive]

Hey, @young crest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[young crest]

It's good

I did it

[hollow cosmos]

an admin will take a look asap

[young crest]

ok thanks

[median pendant]

It's now been almost 13 months since I was false banned for cheating, wonder if I can get re-evaluated by a non biased admin again, I have 7k hrs in the game (4k+ since the ban), Rustoria is the only server that has ever banned me, I stream on twitch and play FPS games (Valorant) semi-pro, I was banned while playing solo and had like 4-5 sars 8 hrs into wipe, lmk if anyone can help, my steam ID: 76561198880209590

Oh yeah, I'd also like to mention that I have owned rust since 2018, and joined the Rustoria discord and started playing on Rustoria from 2020

[hollow cosmos]

Hi, we dont take appeals in the discord. you must head to https://rustoria.co/support and create an appeal there

[young crest]

I died again because of the cheater, I can't play

[median pendant]

This isn't an appeal, I made an appeal 13 months ago and it was denied, (I still think that the rule where the banning admin is the only one that is allowed to take care of the ban appeal is quite stupid but I've said what I wanna say on that before). What I am asking for here is for an admin to take some initiative and try to correct a mistake that I've now been punished over for the last 13 months.

[hollow cosmos]

your ticket will be looked at eventually. they are handled in order of when they are submitted so you just have to be patient.

[young crest]

ok

[median pendant]

I'll just collect everything into one message and leave it, if there are no admins with empathy left in this server then so be it, I'll try again in a few months.

It's now been almost 13 months since I was false banned for cheating, wonder if I can get re-evaluated by a non biased admin again, I have 7k hrs in the game (4k+ since the ban), Rustoria is the only server that has ever banned me, I stream on twitch and play FPS games (Valorant) semi-pro, I was banned while playing solo and had like 4-5 sars 8 hrs into wipe, lmk if anyone can help, my steam ID: 76561198880209590
Oh yeah, I'd also like to mention that I have owned rust since 2018, and joined the Rustoria discord and started playing on Rustoria from 2020
This isn't an appeal, I made an appeal 13 months ago and it was denied, (I still think that the rule where the banning admin is the only one that is allowed to take care of the ban appeal is quite stupid but I've said what I wanna say on that before). What I am asking for here is for an admin to take some initiative and try to correct a mistake that I've now been punished over for the last 13 months. I have spoken to about 8 different admins, both in this support channel and privately, however I am only faced with "result of appeal is final say" and "the evidence used for the ban was HAND-COLLECTED by a reputable admin". What shocks me the most is how a reputable admin manages to collect false evidence on a player that owned a fish farm, had little to no guns, played the entire wipe for 8 hours straight, several thousand hours in the game, no other server bans, on top of the fact that I provided my pc logs and everything needed to clear my pc for cheats in my original appeal. If there's no admins that want to actually do their job then I'll try again in a few months, maybe something will change.

[shrewd moat]

Hello, I've been banned for using cheats, but I don't use cheats. They haven't even sent me a cheat check or anything like that. Please help me, and I'll be willing to pass a cheat check.

[fallow veldt]

!appeal

[glass olive]

Hey, @shrewd moat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe orbit]

Im playing EU medium, are the conveyors glitched?? They're not working for me

is it the same for anyone else?

[hollow cosmos]

they tend to get quite delayed. they should still work fine just slow

[fringe orbit]

damn, yesterday I had to manually refill my e furnaces because nothing happened

[lyric basalt]

everything looks fine on my end

[fringe orbit]

ye working for me now but its really slow, moving 60 metal ore per 15 seconds

[idle nacelle]

admin

On the eu long story, the reader has been running for 5 hours and has not been banned

[fallow veldt]

!appeal

[glass olive]

Hey, @civic parrot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[astral bison]

Hello, dear Rustoria administration,

I am writing to request your assistance regarding the ban on my account. I suspect that it may be related to the fact that I once ended up in a game with a player who was using cheats. I want to emphasize that I have never used cheats myself or violated any rules.

I have various pieces of evidence to prove that I did not knowingly play with a cheater and was in no way involved in their actions. I previously submitted a complaint on the official server but am unable to do so again.

I would greatly appreciate it if you could review my situation and help resolve this issue.

Thank you for your understanding and your work!

[fallow veldt]

!appeal

[glass olive]

Hey, @astral bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose void]

Yoyo we're playing EU medium.

Theres a base next to us that made 4 auto turrets around our base blocking everything and perma doorcamping aswell. Is this allowed on here, legit nothing we can do. Or is it just a rust issue that turrets can be placed so close to someones base.

[lyric basalt]

It’s not against rules

[rose void]

guess so, hope rust increases tc ratio for auto turrets placement 🙏

[teal swan]

Hello. It has been a very long time (almost a year i believe) since i've been wrongfully banned for cheating on Rustoria. I spent a week back then trying to prove that i wasn't cheating. I told the admins i was recording the entire time of my wipe, told them they could check my pc, told them i had 6000 hours, that my account wasn't brand new and that i was absolutely not cheating. I was wondering if it is possible to get an appeal again because a year ago the admins did not want to check further into my ban despite telling them i had footage and proof and was completely okay with cooperating to prove that i wasn't cheating. For a year i haven't been banned on a single other server, i haven't been banned ever for cheating and i assure you, i promise you that i was never cheating and that it was wrongful. I would like to be able to play on your servers once again as they are one of the best, most optimized servers in Rust. Thank you.

[tiny zodiac]

To talk to an admin in voice do I just keep waiting in this 'waiting for support' voice channel? Or do i also need to ask here

[astral bison]

I can no longer appeal through the official Rustoria website, as I have already done so before. The response stated that the site cannot be used again, and that for further consideration of the issue, I must contact their Discord channel directly.

[lyric basalt]

Hey whats your issue ?

[rain forge]

I CANT APPEL MORE AND I NEVER USE CHEAT IN RUST OMG WHY YOU ARE BANNED PLAYERS WHO NEVER USE CHEATER IN THE SERVER? I DONT UNDERSTAND WHY THIS HAPPEN TO ME I DONT HAVE VAC BAN OR GET BANNED IN OTHER SERVERS, I DONT HAVE MONEY TO BUY CHEATERS I AM POOR AND I NEVER USE ANY CHEATING IN RUST OR OTHER GAMES IN 7 YEARS I PLAY STEAM

[tiny zodiac]

I got a friend messaging me saying he got perma association banned based on two repeatedly banned cheaters (these guys literally followed him around for 4 wipes or more straight to troll him) essentially doxxing him and claiming to be partied with him essentially cause they were mad they had like 7 bought alts banned on rustoria for hacking based on my friend's reports -- i'm just trying to talk to an admin to see what's actually true and what isn't and if there is anything that can be done for my friend if he is telling the truth, he is claiming its a perm association ban and he can't appeal it on the website for some reason -- his account is 12k hours or something i think

[lyric basalt]

Why is he not talking here instead of you ?

We are not able to provide any info about your friend to you

[tiny zodiac]

he said he is blacklisted from appealing and possibly even blocked on the discord or something?

[lyric basalt]

We rarely block people from Discord, if his appeal was denied he is not able to create a new one

[twilit scaffold]

my friend still cant load into rustoria us mondays for high risk account can a admin explain he just got rust i think he has like 7 hours

[rose void]

is this really ok? we get hit in the middle of our shooting floor by their auto turret lol

[twilit scaffold]

bro its not against the rules its rust

if anyone can help me i would be greatfull

[rose void]

who are you

[twilit scaffold]

explaining that u wont stop yapping about rules they can greif u all they want nothing they did was wrong

[rose void]

just keep watching tiktok or something

[twilit scaffold]

stop complaining bc u cant defend ur base just get better

[rose void]

I assume youre 14

lets not hold an argument in the support channel

[twilit scaffold]

i assume ur new at the game its a pvp server not pve if u want to be safe go play rp

[rose void]

okay!

[lyric basalt]

Yep nothing against the rules, you will have to destroy them somehow. Sorry thats Rust

[rose void]

yeah all good was praying their might've been an excessive griefing policy lol

[still pebble]

hey man @lyric basalt you needed me?

i got banned and it says come discord -marzy

[brazen tangle]

How can i open ticket or can i even open a ticket about a cheater?

[still pebble]

lokey dont think u can

unless on website

[brazen tangle]

Nice server all servers 1k pop cant open a ticket

[still pebble]

who knows

[twilit scaffold]

can somone help me and my friend

[still pebble]

😭

[raven mist]

!report

[glass olive]

Hey, @brazen tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

^

[twilit scaffold]

shenzyyy can u help me rq

[brazen tangle]

Russian 12 year old cheating im about to kill myself

[crisp nova]

bro why is this guys pronouns race/ist 😭

[still pebble]

im a racer

[crisp nova]

mhmmmm

[still pebble]

[twilit scaffold]

can someone help me anyone

[fallow veldt]

How can I help you?

[twilit scaffold]

my friend just bought rust im helping him learn i said go on a rustoria server he loads in and hes banned for high risk account why. dose he need hours? to play offical

[still pebble]

^

@lyric basalt yoo help a brother out man

[north crest]

They need to make an appeal

[twilit scaffold]

what should we say in the appeal he just bought rust

[north crest]

say whatever you were going to say to the admin here

explain your situation

[still pebble]

barrraagghttt so he bans me but he doesnt see discord? 💀 bro you asked me to come discord 🆔 🇰

[twilit scaffold]

im trying to sign into my boys account but i only sing into mine how can i go to his

[still pebble]

click not mine when it goes to ur steam account

[twilit scaffold]

i click log in and it instant signs me in

dose not say anything like that

[still pebble]

click sign out

[twilit scaffold]

i do i click log in again and it says cant

[hollow cosmos]

Try using an incognito tab

[twilit scaffold]

on chrome?

[hollow cosmos]

That or any browser

[twilit scaffold]

it says hes not banned dose he need a certain amount of hours to play rustoria srry for the questions i just go tback to rust after 7 months

[frozen hound]

eu east long full frozen

[hollow cosmos]

ideally he should be the one doing this instead of one of his friends

[twilit scaffold]

he is im guiding him

[hollow cosmos]

!steamid

[glass olive]

Hey, @twilit scaffold

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[twilit scaffold]

hes not allowed discord

[hollow cosmos]

Understandable

[twilit scaffold]

i need his steam id?

[hollow cosmos]

Yes

[twilit scaffold]

how do i get someones id?

[hollow cosmos]

On the link in the previous message

[twilit scaffold]

is that how he signs in

[hollow cosmos]

You said that it says he is not banned when he tries to create an appeal?

[twilit scaffold]

it says no banned found dose he need a certain amount of hours to play a rustoria

[still pebble]

no

[hollow cosmos]

No that is not the case

[twilit scaffold]

found the banned

[still pebble]

he needs to link the account bro

does he not know how to use google?

[hollow cosmos]

He needs to log into the banned account on the support website and create an appeal. If it still says no ban found when he is logged into the account, then post the steam accounts Steam64ID here so I can forward it to admins

[twilit scaffold]

why did he get banned

bc he had 5 hours?

[still pebble]

can you get @lyric basalt on bro

[hollow cosmos]

For the reason you already said, "High Risk Account"

[twilit scaffold]

what dose that mean

like high risk because its low hours

[still pebble]

new account chance hes cheating are you slow?

[hollow cosmos]

I cannot, you will have to wait for him to get on

[vale ocean]

Why was i banned on rustoria server for "cheating" i just built my pc and just downloaded rust like 2 days ago, didnt even play in rustoria server but when i tried it got banned before i even loaded in.

[twilit scaffold]

he just bought rust?

[hollow cosmos]

!appeal feel free to make an appeal for your ban

[glass olive]

Hey, @vale ocean

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[still pebble]

NEW account

[twilit scaffold]

how got a pc for his birthday yesertday tay

[still pebble]

when people cheat they use new accounts, ur friend has a new account,

put 2 and 2 togehter gang

did ur friend buy it from g2g? or whatevber

[twilit scaffold]

HES NEVER PLAYED RUST ARE U EVEN LISTENING

[still pebble]

HE NEVER PLAYED

[twilit scaffold]

no he just made his first steam account

[still pebble]

DOESNT MEAN THE ACCOUNTS NOT NEW ARE U STUPID@?

[hollow cosmos]

@still pebble if you no longer need support, please move to #general

[still pebble]

buddy im waiting on @lyric basalt he bans me for Banned: Come to Discord.gg/rustoria - Marzy like what is that ban meant to mean

[twilit scaffold]

how he made his only steam account he bought rust yesterday

[twin field]

when u turn on Eu East Long server?

[vale ocean]

i did on the website do i need to do it here too

[hollow cosmos]

No, once you have made an appeal on the support site just be patient and wait for a response

[still pebble]

!appeal

[glass olive]

Hey, @still pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow cosmos]

I wouldn't know as it's marzys ban. It's late in EU so you will just have to wait as I have already said.

[still pebble]

and i am

[vale ocean]

response where on discord somewhere or the site on google

[hollow cosmos]

You should receive a discord dm

And the appeal will have a response on the support website

Appeals do take 1-3 business days

[vale ocean]

oh crap okay thanks for the help

[still pebble]

so why is the admin thats getting off banning me

[hollow cosmos]

Move to general. You have been told to be patient multiple times now.

[still pebble]

alright bro sounds good man ill go now ty for being patient

[twilit scaffold]

if anyone cna look at me appeal

[vocal socket]

how do i appeal for cheats when my acc was hacked

[fallow veldt]

!appeal

[glass olive]

Hey, @vocal socket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty wasp]

TICKET Ticket #1ef6e2

PLEASE BAN HIM HACKER, profile doesnt show on f7 or battlemetrics

"floobert"

report admin

[glass olive]

Hey, @hearty wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[twilit scaffold]

someone please my appeal

Appeal #20cf05

[long wren]

nah

[twilit scaffold]

wdymmm

[long wren]

only banning admin can reply to appeal

[twilit scaffold]

it wasent a admin that banned me i didnt even load in

my friend litteraly opened rust i told him to go on rustoria clicks on it says high risk before he even starts laoading in

[long wren]

No, admin banned it

[twilit scaffold]

how i never loaded in

he wasent even in server how was it ban

on every server what did i do wrong

[balmy cypress]

we've been spectating, please wait for the ticket to have a reply

[hearty wasp]

ticket closed but no reply?

[mellow tundra]

I see the response on our end, probably a bug. Check back in a few mins

[long wren]

@fiery hamlet hello?

[still pebble]

@lyric basalt alr bro...

[wind acorn]

YO

GOT DISCONNECTED ITS SAYING Come to discord.gg/rustoria - Aden

[burnt quartz]

@mellow tundra

can you move me hammy and potato

[long wren]

!steamid

[glass olive]

Hey, @wind acorn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mellow tundra]

nah

[burnt quartz]

👍

[wind acorn]

@mellow tundra should i restart my game?

[mellow tundra]

Nah, should be fine by now though

[wind acorn]

okay okay

thankss adenn

[sleek pewter]

can vouch him and normal are cheating

[earnest grove]

where do i go to put in a support ticket for the servers?

[long wren]

!ticket

[glass olive]

Hey, @earnest grove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest grove]

thank you @long wren

[hearty wasp]

They said they didn’t see anything unusual. We ended up raiding them and they have 4 large boxes of guns. Straight Chester’s

[hoary stream]

@mellow tundra

i got a question

[mellow tundra]

sup

[loud smelt]

Cheater on my server

[glass olive]

Hey, @loud smelt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

wdym your server?

[hoary stream]

can we hop in a support vc or dms

pls bro

[mellow tundra]

DMs is fine

[hoary stream]

add me i cant add you

[mellow tundra]

you can DM without adding

[hoary stream]

i can't doesn't let me

[loud smelt]

On a rustoria server

the server im on @long wren

[mellow tundra]

you have DMs disabled @hoary stream

[loud smelt]

flexing his discord after solo wiping a brad fight

[long wren]

make a ticket

[loud smelt]

selling cheats im assuming

[mellow tundra]

^

[loud smelt]

i am

[hoary stream]

i don't

im looking

[mellow tundra]

You do

https://i.aden.gg/e1e76b6e-c4da-445f-af28-8ef0c7509aa7.png

[hoary stream]

that was it says for me for you

[mellow tundra]

You have DMs disabled for people who don't have you added

Once you fix that setting just send me a DM

[hoary stream]

alr i got it @mellow tundra

[loud smelt]

@mellow tundra Please review the ticket and get him banned

its bad

[balmy cypress]

Just banned the most recent ticket, did that resolve your report?

[loud smelt]

Yes thank you

@balmy cypress Are you removing his base and banning his teammate?

[balmy cypress]

We don't delete bases, as for the teammates they are noted down for further investigation

[loud smelt]

Im pretty sure its both btw his teammate mentioned they make montages assuming its cheating montages

@balmy cypress

there teammates

[long wren]

we can't tell you about it

[loud smelt]

oh alr

[balmy cypress]

Since you reported, I can let you know

but deleting the names so they don't see you reported and cause issues for ya

[loud smelt]

thx

[barren hill]

nesesito ayuda de un admin por que me banearon por jugar con un team que tenia cheats

[hearty fulcrum]

hola, has apelado tu ban?

[glass olive]

Oye, @hearty fulcrum

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[barren hill]

si ahi lo apele

gracias lily

[twilit scaffold]

Can someone tell me why my boy got insta banned loading into rustoria he didnt even make into a server

[hearty fulcrum]

hey does he have discord?

[twilit scaffold]

not allowed mom would kill him

i can see if he cant make a account

low chance tho

[long wren]

?

[twilit scaffold]

he made a appeal but he wasent ban by anyone he didnt even get to load in how is that fair?

[twilit scaffold]

he cant his mom said it full of weirdos

i got him to make a appeal

[long wren]

please wait for a response to your appeal.

[twilit scaffold]

im asking a admin something u couldnt answer?

[hearty fulcrum]

is your friend's steam name "aa"

[twilit scaffold]

steam name is Lacy

[hearty fulcrum]

okay, i see the appeal is made. he needs to wait for a response. it's not something i can fix right now.

[twilit scaffold]

what happen tho he just got rust

[hearty fulcrum]

i will try to contact someone who can help him to see if it can get answered sooner.

[twilit scaffold]

ty so much

[balmy cypress]

Ban won't be removed, your "friend" can find somewhere else to play

[plucky bramble]

hey Luke

can I DM you a question by chance?

[balmy cypress]

Sure yeah

[plucky bramble]

thank you

[vocal quiver]

vpn ban pls cheack!!!

12hrs ago Appeal #64081b

[long wren]

again?

banned?

[vocal quiver]

pending

[long wren]

.

[vocal quiver]

ns bro

[cinder adder]

im gonna get grounded for this why am i ban i get my pc for the first time and im perm?

my steam name is Lacy

[long wren]

rustoria server banned?

[cinder adder]

yes

[long wren]

!appeal

[glass olive]

Hey, @cinder adder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cinder adder]

my appeal was denied

i asked waht happen no one told me

[long wren]

!steamid

[glass olive]

Hey, @vocal quiver

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

If the appeal was denied, then that is the final decision.

[vocal quiver]

76561198397690996

[shrewd harness]

@mellow tundra ,

Why was I banned?

[cinder adder]

crazy would i ever get unbanned or will i never play rustoria again

[shrewd harness]

why were you banned unfairly

[cinder adder]

idk i just was told high risk account i just bought rust

now they said never unban me

[cinder adder]

will i ever be unban

[long wren]

what your banned reason?

[cinder adder]

high risk account

[vocal quiver]

!!!!

still pending

2 hrs later server wipe i need dp bro

[cinder adder]

can somone invite me to rusty moose discord

i dont know how to join it dont laugh lol

[balmy cypress]

I'd suggest google

if I were to get you the link, I'd be using google

[cinder adder]

srry i just got a computer still learning

[balmy cypress]

No worries

search "rusty moose discord invite"

probably the first or second link

[cinder adder]

thanks luke

luke how can i private chat u i got a question

[balmy cypress]

If its about your ban, you should appeal on https://rustoria.co/support

(click ban appeal)

if not, you can click my name and select message

[cinder adder]

no somneone said no to mine im wondering if i will be ever able to play again

[balmy cypress]

what is your name on steam?

your public username

[cinder adder]

let me see i got figure this stuff out lol

it is Lacy from the faze guys

i only get 24 fsp in game but it is fun

[balmy cypress]

I see, I am afraid you won't be able to play again no. Unless you are willing to be honest but it seems thats not something that will happen here

[cinder adder]

wdym willing to be hoinest

please chat me

[balmy cypress]

I just started rust yesterday

Probably wasn't good to start on a lie

but its too late now

[cinder adder]

i did i just got my computer

will u please priv chat me

[balmy cypress]

https://discord.gg/GvYZfXZD

Join here

[cinder adder]

luke one thing

unmute midnightxsx

its my main

[long wren]

LOL

[whole anchor]

sorry why i get cheating

[molten flicker]

!appeal

[glass olive]

Hey, @whole anchor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[whole anchor]

can play now??

or i need to wait??

[molten flicker]

wait 15 min then connect

[whole anchor]

thank you 🙏

[steel pagoda]

sea main wipe?

[whole anchor]

i cant connect

[sleek pewter]

hi i got a question if my appeal got denied can i appeal again

[long wren]

nah

[sleek pewter]

i cant even make a generic ticket? it says You are not authorized to create a ticket. If you believe this is an error, please contact management.

[viscid vine]

Can you connect now ?

[whole anchor]

queue

[viscid vine]

So it's solved, good.

[whole anchor]

it can connect but when i wake up server kick me

[viscid vine]

If it happens again, send me your steam id, i will forward your problem to the admins.

[long wren]

#looking-for-group

[patent crow]

kicking me for no reason and now i am in queue?

not only me half of my team now we all are in queue thx for ruining the wipe

[chilly fulcrum]

getting dc'd in sea main gg

[dreamy latch]

real

shi so ahhhh

[patent crow]

bro i am still on queue

24 ahhhh why this server always

[potent warren]

русские есть?

help me

[thin pine]

Admins can you cheak maxtro please on rustoria eu mondays

[potent warren]

help, I can't log in to the server.

[fallow veldt]

!report

[glass olive]

Hey, @thin pine

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[potent warren]

help, I can't log in to the server.

[thin pine]

bro`s how quicly you would ban him&

?

[long wren]

as quickly as possible

[thin pine]

oke

would you delete his home&

?

[fallow veldt]

Admins dont interfere with the gameplay so no

[potent warren]

help, I can't log in to the server.

[thin pine]

so is cheater kill me and goind deap it is my problem yeah&

?

how can i cheak if u ban him&

?

[fallow veldt]

It will show up in the chat if he gets banned

[potent warren]

What is Trashy?

help, I can't log in to the server.

admins help me

[steep cape]

Hello, I have a problem with logging into the server. When my character spawns on the sleeping bag, I get kicked with a "cheating" error. But I am not using any third-party programs. I am ready to go through any checks and tests.

[hollow cosmos]

!appeal

[glass olive]

Hey, @steep cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep cape]

I have already submitted an appeal on the website, but I wanted to emphasize how important this is for me. Today is wipe day, and I really want to play. My problem: when I log into the server, as soon as my character spawns on the sleeping bag, I get kicked with the error "cheating." I want to clarify that I do not use any third-party programs. I am ready to go through any checks or tests to prove it. Please review my case as soon as possible, since the wipe just happened and I don’t want to miss it. Thank you for your understanding.

[fast galleon]

cheater on id 76561199412408886

[glass olive]

Hey, @fast galleon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steep cape]

!appel

!appeal

[glass olive]

Hey, @steep cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep cape]

@fallow veldt
I have already submitted an appeal on the website, but I wanted to emphasize how important this is for me. Today is wipe day, and I really want to play. My problem: when I log into the server, as soon as my character spawns on the sleeping bag, I get kicked with the error "cheating." I want to clarify that I do not use any third-party programs. I am ready to go through any checks or tests to prove it. Please review my case as soon as possible, since the wipe just happened and I don’t want to miss it. Thank you for your understanding.
OfuR — 14:16

[fallow veldt]

You'll have to wait until an Admin checks your ticket

[steep cape]

ok

[fallow veldt]

It should take about 1-3 business days, but im sure the admins will response when they have time (:

[steep cape]

thanks

[violet ether]

hi someone knows how i can speack whit a admin ?

[harsh walrus]

where can i report cheater?

[fallow veldt]

!report

[glass olive]

Hey, @harsh walrus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wild swallow]

!report

[glass olive]

Hey, @wild swallow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wild swallow]

#205733 ticket I created it, thank you if you check it out

[craggy moon]

Идите нахуй дуры ебаные

[long wren]

come to discord trashy?

can you post your steamid? @potent warren

https://rustoria.co/getmyid

[rotund steppe]

why do i have a 150 ping on eu main

never had this kind of a problem anywhere before

[hollow cosmos]

#network-support-old

[tribal pier]

i have vip but cant join preview server while i have 6 days vip left

i pay 20 euro per month to rustoria but every wipe there are only problems...

[viscid vine]

#payment-support

[velvet girder]

same

[rotund steppe]

do you have that onother servers aswell

[velvet girder]

sorry if this is advertising

[rotund steppe]

i got it on moose aswell

but my mates not what the helly

[velvet girder]

i am loading in, maybe we could team up

[fallow veldt]

Sorry, but no advertising here, hope you understand (:

[rain musk]

I'm trying to connect to US Monday but it disconnects me right away

[radiant rivet]

Lag?

[atomic heron]

Nah Stevious is a complete scam

I had vip - i cancelled the auto subscription renewal and it cancelled my vip fully

[celest granite]

Need help , I have bought a vip for EU main but I have queue

[atomic heron]

when i still had time left

fucking good shit!"

[celest granite]

Need help , I have bought a vip for EU main but I have queue

[tiny flame]

can i buy vip using steam items

[hexed nimbus]

No

[hexed nimbus]

#payment-support
Make a ticket here

[tranquil haven]

guys

how i buy vip q

[long wren]

!donate

[glass olive]

Hey, @tranquil haven

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[tranquil haven]

i have money in setam

only

[obtuse silo]

Its possible to swap vip if i buy the vip on the wrong serv ?

[long wren]

You can't buy it with that

[long wren]

#payment-support

[hexed nimbus]

#payment-support only if unused ( not joined server you bought it on )

[obtuse silo]

its fine i don't joined server where i buy the vip

[tranquil haven]

im in q

gg

i cant buy.

[long wren]

yep

[obtuse silo]

how many time to get answer in #payment-support ?

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take

[obtuse silo]

oh ok...

[long wren]

@limber hemlock

what do you need help with?

[sharp pumice]

@long wren

Banned: Cheating why i dont play cheat

[long wren]

!appeal

[glass olive]

Hey, @sharp pumice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sly shadow]

!report

[glass olive]

Hey, @sly shadow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sterile lichen]

I CANNOT ENTER THE GAME. I BOUGHT VIP BUT I AM GETTING A CHEATING ERROR.

[cinder bison]

Im sttoped on downloading world if i reset i will take queue? If u say yes can u do something to dont make me be on queue pls? <@&274971100184576010>

[sharp pumice]

!appeal

[glass olive]

Hey, @sharp pumice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cinder bison]

Im sttoped on downloading world if i reset i will take queue? If u say yes can u do something to dont make me be on queue pls? <@&274971100184576010> pls answer

Im sttoped on downloading world if i reset i will take queue? If u say yes can u do something to dont make me be on queue pls? <@&274971100184576010> pls answer

[shy remnant]

You don’t need to spam and spam tag

Yes you’ll have queue again. To skip you you can get VIP :

[glass olive]

Hey, @cinder bison

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[balmy pagoda]

Hello, my friend was banned without a vaccine on the server and in steam EAC, maybe you did it? His steam id is 76561199211154627. He didn't even use cheats, I watched his screencast.

[toxic shard]

that would be a question for EAC/FP

[balmy pagoda]

and what is FP?

And I was also banned for playing with a cheater.

although my friend is not a cheater

nice

maybe because my friend killed 4 people with one stack of ammo

and he has dls for 80 dollars

@toxic shard

[toxic shard]

Facepunch, the creator of the game

[balmy pagoda]

EAC

[toxic shard]

EAC is the game official anticheat

(not realted to us in any way)

[balmy pagoda]

why did I get banned on all Rustoria servers?
Although my friend had no cheats, what should I do?

@toxic shard

Well if you can't help me how much is my ban with "player cheater"

[near halo]

Rustorıa eu maın pls map bro ??

[thorny dune]

You can download the map here #wipe-feed message

[toxic shard]

Because your friend got banned for cheating, usualy the kind of ban you would have is 7 days

but knowing EAC/FP, I would change teamate

they don't remove you the hability to play the game your purchased without reason ...

[wicked lintel]

Can an admin please check appeal #21c8b8. Would be greatly appreciated.

[balmy pagoda]

This friend of mine played with me and 4+ other players and he always plays with a screen demonstration so I'm sure he doesn't have cheats and what person in their right mind would play with cheats from DLC for 80 dollars?

[thorny dune]

Just because they screenshare, doesn't mean they are not cheating. They don't game ban people for nothing. Your friend can take their appeal up with EAC as we cannot do anything about their ban.

[wind acorn]

@mellow tundra yk what happend yesterday my friend is saying that he is banned with cheater association but im confused

[toxic shard]

saw accounts with thousand in skins getting banned

[median pendant]

I want to briefly provide context regarding my Rustoria ban again. I understand the decision was based on in-game behavior and admin observations, but I hope you’ll consider the following:

1. I have over 7,000 hours in Rust and have never been banned on any other servers or by EAC.

2. At the time of the ban, my playstyle involved farming nakeds at beach spawn points, which naturally inflated my stats (high K/D and headshot percentage).

3. I have a competitive FPS background (Valorant, rank #140 EU last act), which gives me mechanics that may appear unusually precise, especially against unarmored players.

4. My neighbors at the time was constantly hackusating me and saying that they had reported me and that I was gonna get banned. Their confidence while saying this likely made the admin who reviewed me already believe that I might have been cheating, causing a biased investigation.

5. I completely understand that my gameplay may have looked suspicious from the admins perspective. I’m not contesting the admin’s judgment, I just want to clarify that the evidence reflects skill and situational advantages rather than cheats.

13 months have passed since my ban and I have continued playing on other servers, however I don't get the same sense of accomplishment that I receive on Rustoria. I appreciate the time and effort the admins invest in keeping Rustoria fair, and I respect the decision. I simply want to provide context in case it’s helpful for future evaluations. If there's anything more I can provide to help my case that is pretty much a lost cause at this point, please let me know.

SteamID: 76561198880209590

[balmy pagoda]

can you send me your account I want to see this spectacl

[toxic shard]

First: too long didn't read
Second: cheating bans are permanent
third : appeals decisions are final
forth : you can't reappeal every 2 days

also ... common ... AI generated text ? do you really expect us to read that

that would be an instant deny even in a legit appeal

[median pendant]

You do realize that most formal messages have the same characteristics as an AI generated message right?

[balmy pagoda]

pls

[toxic shard]

Anyway, my first message remains relevant

[median pendant]

Second of all, I haven't appealed every 2 days, I wrote something yesterday and it was completely ignored, so I wrote something today aswell to follow up on it. Prior to this I haven't written anything in this support channel for months.
Third of all: You don't need to tell me that appeal decisions are final or that cheating bans are permanent, I am fully aware as I have been falsely punished for this for 13 months.
Fourth: If you aren't interested in actually helping out, please refrain from writing anything, as I am sure there are some admins out there that are actually interested in doing what's right, instead of keeping a player that never cheated on your servers, banned for cheating, even though over a year has passed.

And a small comment to your "First: too long didn't read", showing some form of respect isn't very hard, but seeing that you can't even spell "fourth" I won't hold it against you.

[toxic shard]

another bible 🙁

[fallow veldt]

https://tenor.com/view/michael-jackson-comendo-picoca-gif-9669437860846841235

[toxic shard]

not sure if you are doing it on purpose hoping to waste our time or if you actually write bibles all the tiem

[median pendant]

I'll refrain from responding to you any further and I'll rather focus on bumping my main text so that I can get a response from an admin that isn't on a power trip.

[toxic shard]

they will give you the same response as me, appeal, if you did it then it's over

[strange stirrup]

Can someone check my ticket #b2e26c

[median pendant]

Don't worry, I am fully aware that Rustoria wants to uphold their credibility rather than admit potential mistakes, and I am also fully aware that you specifically don't care about leaving wrongful bans in place. That's why I am looking for someone that is not you.

[median pendant]

Bump

[toxic shard]

Denied

now please leave the channel for peopel which we can actually support

[wind acorn]

@mellow tundra why did my friend get banned for cheating association

[toxic shard]

We do not give information about toehr players, he is free to appeal on the website

[strange stirrup]

Marc can you check my ticket please 🙁 Ticket #b2e26c

[toxic shard]

asking ofr ticket check on discord won't accelerate thigns

[strange stirrup]

Wata fak

[wind acorn]

can i speak to aden cos hes the only one that will understand

[toxic shard]

anyway not sure how it would be relevant to you since you are not able to play on rustoria

[wind acorn]

why cant i?

[toxic shard]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[wind acorn]

please take me to a priv vc

i need to say some stuff please marc

[toxic shard]

If you wish to appeal a ban we have a website for it

[wind acorn]

tell me what i got banned from?

tell me that please

narc

marc im telling u im not the one that should be gamebanned

can u please tell me what ive been banned for

[toxic shard]

nvm your gameban was 183 days ago 🙂

I had a math issue

#looking-for-group

[proud matrix]

admin hello i need help with cheater on your server US Mondays

[shy remnant]

!report

[glass olive]

Hey, @proud matrix

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[median vine]

Does us medium wipe today?

[fallow veldt]

!wipe

[glass olive]

Hey, @median vine

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[still pebble]

@lyric basalt greetings

yesterday (im think night since ur eu im told) u banned me saying come discord-marzy

sorry marc wrong admin thought i pinged marzy

[sage arch]

where should I go if I'm banned for no reason

[still pebble]

thats what im tryna work out

[sage arch]

Will I be banned?

I didn't have any cheats.

My friends don't trust me anymore.

[rotund steppe]

why am i stuck on receiving data

[still pebble]

!appeal

[glass olive]

Hey, @still pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[still pebble]

@lyric basalt yoo you there?

[fallow veldt]

!appeal

[glass olive]

Hey, @sage arch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow veldt]

Its a Rust bug you'll have to reconnect

[worthy phoenix]

full close rust dont disconnect

if u close rust u wont have to wait in queue over again

[subtle tartan]

@lily im not allowed into rustafied main

@hearty fulcrum

[toxic shard]

this is rustoria

[still pebble]

hey man do i make an apeal if my ban reason is come discord?

[subtle tartan]

@hearty fulcrum i cant join rustoria excuse me

[toxic shard]

you contact the admin named in the kick message directly

[still pebble]

oh

cheers

why did the other admin not tell me this 😭

[toxic shard]

did you say it was a ctd ban ?

[still pebble]

my fault whats ctd?

[toxic shard]

come to discord

[still pebble]

yhyh i did they said just wait for the admin

[toxic shard]

we are saying the same ?

[still pebble]

ye

i have a picture

[toxic shard]

what i mean is "wait for him" "contact him" is the same

[still pebble]

barrggght

im selling alr then thanks for the clarification

[iron berry]

hey, i was banned from Rustoria EU East long even tho i wasnt cheating. Why is that?

[fallow veldt]

!appeal

[glass olive]

Hey, @iron berry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[subtle tartan]

@hearty fulcrum im here

[iron berry]

1-3 buissnes days??? I left doors open and got banned for 0 reason plssssssssssssss

[grand sapphire]

i didnt know random was cheater

[eternal wren]

@hearty fulcrum got told to come to discord

wya

[sturdy terrace]

?steamid

[glass olive]

Hey, @eternal wren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sturdy terrace]

!appeal

[glass olive]

Hey, @iron berry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron berry]

im raided by then nice GG

or even decay

put upkeep at least

[sturdy terrace]

1 - 3 business days is an approximation, so you might get a response sooner, but I of course can't promise anything.

[iron berry]

alright, its okay ig ❤️

[subtle tartan]

my steam ID is 1756410704830, im currently blacklisted off rustoria. may I play?

[sturdy terrace]

What disconnection message are you getting?

[subtle tartan]

https://cdn.discordapp.com/attachments/411324517210652672/1410705363539591178/202EEC1.JPG?ex=68b1fd40&is=68b0abc0&hm=b2e9b188122886feddc1860ebb83eee850c74cacc02cee4cc55ce4d3e9ec7f72&

[sturdy terrace]

?steamid

[glass olive]

Hey, @subtle tartan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[subtle tartan]

1756410704830

[sturdy terrace]

That's your friend code, not your steamid

[subtle tartan]

76561198802149319

thats it!

[sturdy terrace]

Thank you, now please send a DM to @hearty fulcrum with your steamid and tell them that you got told to come to discord

[subtle tartan]

alright thx!!

[warm juniper]

@hearty fulcrum I got told to come to discord

[eternal wren]

i did the same but she must be afk or something stormz got an eta

its wipe day could you help instead ?

[sturdy terrace]

Admins have a lot of other things going on, but they should respond as soon as they can

[sturdy terrace]

I cannot unfortunately.

[warm juniper]

some head mod

[eternal wren]

that is unfortunate are you alone today stormz

[subtle tartan]

@hearty fulcrum ayo!

[iron valve]

Good night, kind people, can you tell me how long it will take to get a response to my appeal? I've been trying to play with my friends, but I've been sitting in line for 6 hours, and I want to know if it's worth waiting today.

[north crest]

Appeals can take anywhere from 1-3 business days.

"Note: The standard response time is 1-3 business days, but can be more or less based on the situation."

[warm juniper]

@hearty fulcrum yooo chadmin i got told to come to discord

wya

[iron valve]

@north crestOkay, thanks a lot.

[subtle tartan]

@hearty fulcrum ayo

[sinful raft]

@mellow tundra Banned: Playing with cheater

I'm 90% sure the dude aint even cheating and on top of that I barely know the mf, he's my friends m8

[mellow tundra]

!appeal @sinful raft

[glass olive]

Hey, @sinful raft

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[subtle tartan]

@hearty fulcrum help I currently can not join the server, please help. Im not banned, so im not appealing. please help my steam ID is 76561198802149319!

[mild frost]

BR MAIN CONNECTION FAILED

[balmy cypress]

Hey, we are working with the host to make sure this doesn't happen again

[subtle tartan]

@balmy cypress can you help with my issue?

[balmy cypress]

Looking, you are being kicked right?

[balmy cypress]

You say you are not banned but you actually are banned

Please message @hearty fulcrum to discuss your ban

[primal drum]

Imagine not having your own rack space

Embarrassing

[subtle tartan]

@balmy cypress can I at least know what I was banned for because @hearty fulcrum is not responding

[balmy cypress]

You don't remember writing the n word and saying people should die?

[primal drum]

Try not cheating

[balmy cypress]

over and over

[primal drum]

Lol

[subtle tartan]

?

[hearty fulcrum]

I see your message request. I will respond soon.

[subtle tartan]

so because I trolled to much im banned okay thx !

[balmy cypress]

I suggest you don't act like that or your ban won't be removed

[primal drum]

Racism isn't funny

https://tenor.com/view/workaholics-adam-devine-adam-demamp-a-little-racis-racist-gif-4261185

[autumn stirrup]

eu main lagging

[wide oyster]

Hello, I received a message saying I was banned for cheating and appealed on the 25th. Is anyone available to help me with this issue to get this resolved, please?

[autumn stirrup]

pls restart

[balmy cypress]

?steamid

[glass olive]

Hey, @wide oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Thanks, we will take a look

[autumn stirrup]

such a big laggs (delay)

[fallow veldt]

We are already aware of the lags

[wide oyster]

76561198042437764

[balmy cypress]

Fixed now, sorry for the wait

[wide oyster]

fantastic, thank you again for your help!

Out of curiousity, does it have any kind of report specifically more than "Banned for cheating" on your end? I was curious if it was one player or showed a group?

[balmy cypress]

Hey, could you join: https://discord.gg/GvYZfXZD

[iron valve]

You're not alone, friend. I spent six hours in line, got banned for using cheats I never downloaded, and now I'm waiting for support while my friends suffer without me on the server.

[languid halo]

<@&874995535881326632> can anybody help me play the fucking game? BR MAIN

[shy remnant]

I see BR Main online

[glass olive]

Hey, @languid halo

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[languid halo]

i've been getting ghosted on support ticket for 5 days

[shy remnant]

They forwarded this to our host as our network team told you, in the meantime you can try a VPN

[faint summit]

Hi can I get helped I got banned for playing with a cheater but I just joined that group for that wipe and I bought vip

[languid halo]

with vpn i get 140 ping, so ggs i guess

[plush merlin]

how do i make a ticket. i was banned for cheating and ive never cheated on anything ever

[sturdy terrace]

?appeal

[glass olive]

Hey, @plush merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

Sorry its been some time, the admin is speaking with the host and waiting for an update but we will try get you that update soon

[languid halo]

ok thx

[primal drum]

I still cannot believe a company your size has a host and not its own rack space

Actually insane

And if you do that fact that you don't have a secondary Lan is wild

Most DC's have dual links

[balmy cypress]

You are welcome to write in #feedback-suggestions if you want, I did see your last message.

[candid bramble]

Hello rustoria admins i am wondering why i just got server muted because i didnt say anything besides 2 sentences and got muted for saying pull up to my base

[balmy cypress]

?steamid

[glass olive]

Hey, @candid bramble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[primal drum]

Why would I provide recommendations if you have a network team? Are they just some level 2 Muppet

You should have an actual sys architect for that or an engineer at least

[fierce gazelle]

Damm

It's been 3 days, no response

No excuses now, what happend to my appeal.

[balmy cypress]

We aren't really asking for your feedback but if you'd like to talk these things you can do so in that channel.

[balmy cypress]

?steamid

[glass olive]

Hey, @fierce gazelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[primal drum]

Wow so sassy! Rustoria admins don't at all have a bad rap for that already

[candid bramble]

wrong one

[plush merlin]

i submitted a appeal just wondering when i would get a response. i was banned for absolute no reason. i logged on to play and it says i was banned for cheating and i havent played this game in a while expecially that server, ive never even cheated ever on any game

[candid bramble]

https://steamcommunity.com/profiles/76561199275396623/ @balmy cypress

[balmy cypress]

You wrote a short version of the n word

So the mute won't be removed early

[balmy cypress]

?steamid

[glass olive]

Hey, @plush merlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[candid bramble]

where?

[balmy cypress]

In chat

[candid bramble]

i never said the N word in chat?

check the ticket i made luke

[plush merlin]

you want me to send my steam id in this chat?
or where you want me to send it

[balmy cypress]

You know what you did

[balmy cypress]

You can dm me or send it here

anywhere will work

[plush merlin]

i dmed

just confused why im banned for cheating, never cheated lol

[candid bramble]

When was this said? how long before the server mute?

[balmy cypress]

Its a 12 hour mute

just don't do it again and you'll be all good

[candid bramble]

Like how long ago before the server ute did i say the N word

[balmy cypress]

Fixed now, sorry about that

wait 5-10 before connecting

[plush merlin]

alright thanks. appreciate it

[iron valve]

@balmy cypressHello, please tell me in what cases you can get banned. The reason is for using cheats, which makes me laugh. It might be a mistake, but I spent 6 hours in line.

[balmy cypress]

?steamid

[glass olive]

Hey, @iron valve

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[iron valve]

@balmy cypress76561198358756167

[olive nebula]

Hello, is there a way to know why you've been banned? or do i have to make an appeal to understand it better? Thanks in advance!

[fierce gazelle]

76561199082172576

[iron valve]

Hi, the ban is indicated, for example, I have a ban for cheats that I never downloaded, and I've been banned on all servers. I've filed an appeal and now I'm waiting due to their server errors. I hope Lukе admin can help.

[balmy cypress]

Hey, thank you for waiting. You can connext now

[balmy cypress]

Looks like you are unbanned in 10 hours

[drifting delta]

Hello everyone, what's with the server "vanilla eu east long"?

[fallow veldt]

https://discord.com/channels/274965952116817920/656251893596684290

[drifting delta]

Can you tell me how long the maintenance will take?

[iron valve]

Thank you you're the best

[fallow veldt]

Sorry, but I have no idea :/

[drifting delta]

It's a shame, the teammates fell asleep in a dangerous place(

[fallow veldt]

maintenance will be announced before its shutting down (I know that you cant check the channel every 10 minutes, just so you know)

[drifting delta]

Okay, we're waiting for the server to start up. I hope we can get it up and running faster:)

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

RUSTORIA EU EAST LONG HELP SERVER

RUSTORIA EU EAST LONG HELP SERVER

[rough vapor]

ты шо вообще даун ?)

[hearty fulcrum]

the server is undergoing maintenance we had posted an #announcements about it

the server will be back up soon

[gusty radish]

1 hour ?

[hearty fulcrum]

eu east long is up now

[vocal socket]

how long do i gotta wait to get unbanned?

[balmy cypress]

?steamid

[glass olive]

Hey, @deep swan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

lol

hmm

[sudden niche]

i got rtg banned for high risk acc while offline when my acc isnt even low hours

[balmy cypress]

High risk isn't about your hours

but send your profile, happy to take a look

[sudden niche]

76561199775995955

my friend got high risk banned on rtg on 8k bm hour acc

[balmy cypress]

Again its not about hours

[sudden niche]

what is it then

[balmy cypress]

link your main account

[balmy cypress]

being high risk

[sudden niche]

dont have anymore

that is my main

[balmy cypress]

Without a link to it, I cannot help you

[sudden niche]

where do i need to link

[balmy cypress]

Here

[sudden niche]

where

[balmy cypress]

here

[sudden niche]

can you like send me the website or smth

[balmy cypress]

Which website?

[sudden niche]

to link my acc

[balmy cypress]

link it here

[sudden niche]

how tf i do that without a website

[balmy cypress]

why would you need a website to send a link here

[sudden niche]

you want like steam link

[balmy cypress]

Indeed

[sudden niche]

https://steamcommunity.com/profiles/76561199775995955/

there

[balmy cypress]

Thats the profile you already sent

[balmy cypress]

[sudden niche]

thats my only acc ive played on in awhile

i dont have any others

[balmy cypress]

I am afraid the ban will stay in that case then

[sudden niche]

how long is it

[balmy cypress]

forever

[gilded bough]

yo support when im going to get un-banned?

i got banned like 2 months ago

per nothing literally

just per playing

[balmy cypress]

?steamid

[glass olive]

Hey, @gilded bough

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gilded bough]

and its has been like 2 months and i dont get unbanned

😭

[gilded bough]

76561199656327197

plis i can show any probe if its necesary

like share in call or what you want

but im inocent

[balmy cypress]

Your appeal was denied

[gilded bough]

yeah

[balmy cypress]

I am sorry but that is the final answer

[gilded bough]

so i can never play rustoria more?

[balmy cypress]

Yeah

[gilded bough]

thats not fair men😔

i worked like a dog to get my stuff and get banned while being in the roof

buyed rust 20 dollars to get banned or nothing

https://tenor.com/view/worried-monkey-worried-monkey-gif-5992280527583416561

[balmy cypress]

Luckily you can join any of the many other servers

[gilded bough]

yeah but br main its the only whit good ping (im from argentina)

whel, thats the true im not getting unbanned

thanks you for the support luke

[half whale]

Hey support i just tried logging into rustoria US small and it says i was banned for cheating. Which by looking at my K.D. and how insanely awful i am at the game i dont get how someone could even consider that i was cheating....Can anyone help with this issue?

[open grail]

!appeal you can appeal it here

[glass olive]

Hey, @half whale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded bough]

the same that me

[half whale]

I just put in my appeal explaining how im not and have never cheated in my life

Is there a time frame for how long this appeal could take?

In my appeal when i go and check it why does it say EU Medium when the server I was banned on was US Small?

[open grail]

Hi thesenutsonly, our general timeframe is 1-3 business days

[open grail]

This is fine dont worry, we will be able to see which server exactly it wont effect your appeal

[half whale]

will I get a message when a decision has been reached?

[open grail]

If you've linked your discord to your Rustoria web account you will receive a PM, otherwise you can check back on our website anytime

[half whale]

Ok thank you for the help

[limber pike]

Ticket #89ed6b
Check pls ticket Admins

[forest vault]

check pls Ticket #89ed6b

[fathom yew]

check pls Ticket #89ed6b

[limber pike]

Again check pls

[balmy cypress]

Its me typing to the ticket creator

Seems everyone you've reported is offline

Nevermind, they are online the data was displaying wrong. We will update your tickets soon

[merry ingot]

do tickets work for official servers too?

[balmy cypress]

Yeah you can put a ticket in on this link: https://rustoria.co/support

[merry ingot]

cool i thought for official servers everything had to be through f7 reports

[balmy cypress]

You can F7 report but best bet is always to also make a report on our website as F7 is just to facepunch

[sinful raft]

How do I check my support ticket status? xdd

[long wren]

https://rustoria.co/support

[hoary stream]

how do i submit another ticket for yall cause im banned on a acc with 8k bm on rtg

2.5k hrs on yalls rtg server

im banned for high risk

witch i never had a problem with of playing

[long wren]

Have you already submitted your appeal?

[hoary stream]

like year or 2 ago

[coral basin]

just got banned for no reason

[long wren]

!appeal

[glass olive]

Hey, @coral basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coral basin]

our teamate was not cheating bro

[long wren]

denied?

[coral basin]

amazing server

!appeal

[glass olive]

Hey, @coral basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary stream]

can we hop in a vc rq 5mins not even

it would help so much to explain

[long wren]

Was the appeal denied?

[hoary stream]

idk

might of been

[long wren]

https://rustoria.co/support

[hoary stream]

but that doesn't cut up the fact i was ban 2 an a half years ago

an i just got banned for high risk

[long wren]

check the status of your appeal

[coral basin]

ok i made an appeal lets see what happends

this is fucking stupid

[hoary stream]

its not on mine pc my brother made it

[sinful raft]

Breeh, my team m8 was banned for cheating when he likely was not and then I get banned too. Gah daym.

[long wren]

Then, please login with that account and check.

[coral basin]

can someone please appeal my ban ive never been banned on a server yet im banned for playing with a cheater hes never cheated

[hoary stream]

i just said it prob or might of been, but doesn't state the fact that im banned for high risk on a acc with almost 3k server hours on rtg an 8k bm

i was in a scrim versing cheaters on yalls server an

now im banned even they were legit full aimbotting an fatbulleting

[sinful raft]

Yeah, they don't care sad to say... I just got the same

[coral basin]

so fucking stupid

[long wren]

Then, please login with that account and check.

[coral basin]

i mean i got more than 5k hours and i would never cheat

[hoary stream]

i am on my main

[sinful raft]

My buddy has 6.5K and is lvl 42 but still got yeeted for cheats

[hoary stream]

im banned look at your dms

[sinful raft]

Thought offical servers had decent mods but it's just the same dribble 🤣

[hoary stream]

ye what im sayin

[long wren]

Why can't log in to your previous account?

[hoary stream]

my alt

i can

im banned on there to

[long wren]

Can you submit an appeal?
https://rustoria.co/support

[hoary stream]

im trying doesn't let me

[hoary stream]

lok at dms

[hushed furnace]

is wootang technology a bannable offense? (snaptap)

[glacial bane]

check pls Ticket #1410784739987558550

[last musk]

<@&274971100184576010> <@&874995535881326632>

100hours FUCKİNG CHEATer

[glacial bane]

check pls Ticket ⁠br-0575

[hearty fulcrum]

to report a player, please use https://rustoria.co/support thank you @last musk@velvet hollow

[hearty fulcrum]

he respondido a tu ticket. por favor lee lo que te escribi y crea un apelacion a traves de nuestro sitio

[glacial bane]

listo gracias

[eternal terrace]

Hola! cuanto durara el mantenimiento en Rustoria Br Main?

<@&274971100184576010> <@&874995535881326632>

[astral grail]

i was in cargo cargo when the server maintence i will back died?