#support
1 messages · Page 784 of 1
i have been playing in toria sea main for so long already i never play with a cheater in my life
if he is really cheating why would i fight for it man plss let him explain the reason 1 by 1
i will let him send u the code thank in advance bro
Steam ID :(https://steamcommunity.com/profiles/76561199034504597/), Friend code : 1074238869 --- Second wipe that i got high risk account ban
Steam ID : (https://steamcommunity.com/profiles/76561199859761275/) , Friend code : 1899495547 --- first wipe i bought this account from website
how check how long ban on server?
Appeal it and if replied it will show a timer when you try to join,it’s a temp ban but if there is no timer and the appeal is replied to it’s most likely a perm
Hello, I was banned for advertising, and I would like to know how long I was banned for and how long it will take for me to be unbanned. I have realized my mistake and will not do it again. I have spent half of my time on your server.
@misty scroll
Rustoria BR Main
!ticket
Hey, @broken lark
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
submit an appeal please
what your banned reason?
adversiting
can you post screenshot?
and your only typing "52" in appeal?
!report
Hey, @tribal sable
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report
Hey, @hidden yarrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report
Hey, @frozen thorn
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, @mighty geyser
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
FUCKING RAGE CHEATER EU MAIN
someone look a ticket please
he just toggled and killed 10 people with 1 ak spray
how i can verified?
@thin plover help cheater!
tickets are processed in the order they are received
!verify
Hey, @rugged yacht
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
!verify
Hey, @dim elm
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
!verify
Hey, @raw jolt
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
/auth
Hey, @raw jolt
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
!mute 559762923770216448 "Hacked account?"
:ok_hand: muted Klap (@klap8271) ("Hacked account?")
Help please
can i appeal again
i guess
you can do voice appeal in chitchats
join up chitchats
I got admin in here i think
people are getting timed out of sea long for god knows what reason
issue is only with sea long
any admin that can help please
'?>?>
!REPORT
Hey, @hidden yarrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
was denied?
!ticket
Hey, @solid sand
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
😪
we dont take report in discord
Help pls
!ticket
Hey, @trim tiger
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
100% accuracy where admins
did you make a ticket?
ye, i make
pending?
Crazy if I make a youtube video to try prove im not cheating w handcam reckon you could forward it to an admin?
that won't do anything, appeal and wait for the answer
I have. All I could do in the appeal was say that I wasn't cheating though, so ofcourse it got denied. They don't give any way to actually prove I'm not.
gg go next
@stiff igloo what do you need help with?
I didn't even think false bans were real, 8 years of playing and 4.8k hours, never cheated in a single game bar maybe minecraft xray packs in my life, or recieved any ban for any form of cheating, and out of the blue I'm banned with zero communication or chance of redemption.
Can I contact you via private messages?
yes
yeah well not much u can do now if the appeal was denied, sorry bro
Pretty awesome, may as well drown the 9800x3d i got a week ago!
dont do that (i will take it tahhaaaaaaaaaa)
Jack has 'Rust No.1 False Banner' as his status that is so mental
Wouldn't have believed this a few days ago
I would legit record an entire snowball with a camera pointed at my mouse keyboard n monitor but the admins genuinely dgaf
yes
guys i have ban who can help
!banappeal
Hey, @limpid wasp
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
crazy
thank you , but i am not the admin who banned you 😄
@raw pewter is it possible to get unbanned after a denied appeal
One message removed from a suspended account.
One message removed from a suspended account.
Still its kinda funny. But genuinely I beg you please actually check me for cheats I dont wanna be stuck with rustafied laggy as p2 locked servers
I can set up a handcam if needed, i've unpriv'd my steam i can show anything man please
@eager bridge
@raw pewter
i got banned for cheating but im not even cheating ?
is there anyway i can get unbanneds
shi is crazy
!banappeal
Hey, @fickle remnant
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
^ read before replying
I banned you for no reason
why i get kicked w reason take a break?
!appeal
Hey, @cerulean roost
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i get banned?
When you try to connect to the server, a reason is displayed.
If I get kicked for this reason, does that mean I'm banned?
it mean take a break
i get kicked again xd
For what reason?
reason : take a break
I left the server about a day ago and now I decided to play again, but I got banned for this reason
I have submitted a ticket, can you please check it?
check ticket pls my base decaying🥺
!report
Hey, @hidden yarrow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
typically a response to an appeal will take 1-3 days.
wtf i get banned without reason and my base decay full tomorrow if i dont get unbanned
admin have a reason
take a break lol
hi my account was stolen and i was banned for ban evasion, i cannot make an appeal because an appeal has already been made (the guy who stole my account made the appeal)
Oh, your account was hacking and banned and he even filed an appeal?
ah
can i do anything about this? or am i just gonna stay banned
You can send add msg to the appeal he submitted.
You can prove it through an appeal.
"Your appeal has been denied. You are no longer able to add to the appeal."
thats what it says
!steamid
Hey, @hexed lava
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
76561199045449514
If there is a admin around, they will help you.
ban evasion?
yes
did he cheat on your account?
i think so there were a lot of comments about that on my profiel
yeah idk it sucks though
was your appeal denied ?
.
Crazy
Is there anyone who can help me? I was banned for no reason.
same ur u also got banned for cheating
!appeal
Hey, @white jay
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I didn't cheat I didn't do anything
That's why we have the appeal
how long does it take for someone to look at your appeal?
About 1-3 business days, can be more or less
You are not fair, you give the person a ban and do not respond to the appeal
Im certain you will get your response
@fallow veldt My friend, I didn't do anything. Why did you ban me? This is unfair.
I dont handle tickets and i didnt ban you
Whoever banned you most likely had a reason for it
@fallow veldt So where is the one who banned me? When a player bans the person who banned him, he is supposed to reply to him, where is he? Why hasn’t he replied yet? Who will compensate me with my resources?
brother ur admins are shit
they just ban alot of people further they do nothing
!appeal if you have an appeal to make otherwise take it to #general
Hey, @calm field
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@fallow veldt I swear to you he blocked me for no reason I was spending and I didn't do anything
Make an appeal and the banning admin will reply to you there
Yeah, 2000 hours on rustafied no issue 100 hours on toria nad false banned
Replies take 1-3 days as a general time frame
like i said they shit
maybe look for a better team
@raven mist I have submitted and there is no response yet
When did you submit it?
You came here - with clearly no clue. Just to say all this?
Surely on a new discord account too, come back with your main discord
@raven mist When it was blocked half an hour ago
Appeal take 1-3 business days i'm afraid - sunday is not a business day so they'll get back to you asap
Shenzyyy would you be willing to check me for cheats, 5k hours and outta nowhere banned for cheats on toria, no communication and no chance to show gameplay/pov/handcam/clips/yt videos
If you're already banned for cheating we dont do checks, but feel free to contact our managers Monologic/Luke if you feel like theres something not right 🙂
@raven mist Thank you but I have a question who will compensate me for the resources I had and the house I built because I am not a cheater
Lets wait for your appeal first 🙂
Why? The only reason to think i could have been cheating was if someone sent in a clip of them dying to me that looked bad, but i gurantee i have that clipped from my pov which will show im legit. Why not make sure you haven't false banned, instead of losing a good player who buys vip?
had the same happen on topia and they checked me and unbanned, why not you guys?
We dont ban purely based on clips and gather our own evidence.
Because we are not topia
@raven mist My friend, you have an admin who bans everyone for no reason. You must find a solution to this.
^^
Again, wait for your appeal to be replied to
we do not ban for no reason
genuinely, no hate but it is impossible for there to have been sufficient evidence for a ban as i have never once cheated.
you have a bad admin
"but feel free to contact our managers Monologic/Luke if you feel like theres something not right "
Not going to discuss this further
❤️
I'll do that, cheers. All the chat mods just said there is nothing i could do after having an appeal denied.
There also isnt if an appeal is denied. but you can always try 🙂
I mean all i said in the appeal was that im not cheating so im not surprised it was denied, I just want another chance to appeal so i can provide better proof im not.
Hi I made a ban appeal, and the admin responded with some question that he told me to answer. Or else the ban appeal would be denied. And I didn't get to answer his questions before he denied the appeal. He sent his message in the middle of the night for me. What do I do now, because I can't create a new ban appeal?
Whats the appeal ID?
Let me check
#d56021
Looks like your appeal was indeed denied however feel free to DM me whenever your gamebanned account reached 180 days
?
Why should I wait 180 days
I didn't get to answer your questions before it got denied
As those are our rules
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
- You have a gameban on another account within the last 180 days
- You have more than 1 gameban on other accounts.
- You have an account that is banned on our servers and are playing on another account.
We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.
@raven mist DMs
!steamid
Hey, @eternal cradle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64
76561199018898542
I don't understand. Do you have to wait 180 days until you can remove the ban?
Correct
Whenever your alts gamebanned reached 180 days*
You're not banned?
Idk my team got banned earlier
Even if my appeal was accepted?
You cant play on our servers whenever your gameban is <180 days
Am I temporarily banned for 180 days? Or can you only remove the ban after 180 days. This is very confusing.
Read above
Its very clear
You are NOT allowed on our Vanilla servers if your situation is one or more of the following:
You have a gameban on another account within the last 180 days
You have more than 1 gameban on other accounts.
You have an account that is banned on our servers and are playing on another account.
We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.
Is a gameban when you're banned from the whole Rust?
Yes
Oh
I have One gameban on another account, not for cheating. It isn't really banned from your servers, it's banned from whole Rust. And I only have one, not more than one.
That ban was 109 days ago
So you'll need to wait untill That account reached 180 days of gameban before you can play here
No exceptions?
No Exceptions
Not even if you like PC check my whole system and check thru all my private stuff...
No
СRAZY ONLINE?
<@&274971100184576010> EU Medium sometimes lagging really hard
<@&274971100184576010> EU long cheaters help
Please make a ticket
!ticket
Hey, @solar sable
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Can I reapply for an appeal in a month? My first appeal was rejected.
!ticket
Hey, @tired tide
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
will forward
Hi <@&274971100184576010>
There has been quite a few players on your servers who are getting dc’d with “Timed out” . Three of them being from my team and have sent support tickets.
Some of the players are getting responses from one the support staff saying “you need more than 16gb of RAM”.
What exactly is this about?
@balmy cypress Hi. On https://rustoria.co/support i see " You have been blacklisted
You are no longer allowed to use the tickets website.
Contact Luke (@balmy cypress) On Discord.gg/rustoria to discuss. " What can i do with that?
hi you can ban me on rustoria I'm not guilty of anything
Contact @balmy cypress then
In private messages?
Yes
respond please
Ban or unban?
Hello yes have you been banned and want to appeal?
yes
!appeal
Hey, @indigo canopy
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I've already been accused of cheating
Yes okay but that’s what the appeal system is there for to appeal a ban
I have filed an appeal on the website
Okay appeals can take to to 3 days to get a response
Where are they saying this? Oo
@umbral dust can u please forward the ss to shenzy
Getting timed out message probs means you’re route to the server is getting dropped
Afaik this has been forwarded and our host is looking into said issues
What you can try as a “workaround” is using a VPN
okay i will wait for the fix, thanks
(vpn didnt work)
What location did you use? Also can you fw me the message of our support staff?
they were just trying to help, is all good, i am just waiting on my network support ticket
Yeah network support might me somewhat delayed as our network engineer works on that and its sunday today, althought ive forwarded the current issues to our devs and hopefully they can poke our host a bit more
Sounds good.
Thanks for your support @raven mist 🙏🏽
Hosts in sea are unfortunatly not the best
But all we can do is keep poking 
why suspended appeals ?
Why my appeal was denied ?
There would be a message for why it was suspended
Hello, got banned for playing with cheater. I didnt know that my teamate was cheating. I made a appeal on a site. How long should I wait for a response?
We advertise 1-3 days for a response
However just because you didn't know they were cheating doesn't mean you will get unbanned
Playing with cheater bans are usually 7 days the first time
Our rules state that: "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."
So if you were playing with a cheater, even unknowingly, you will likely have to wait out your ban
It's unfortunate, I obviously don't know your situation, however I can assure you that it'll be looked into when you receive an answer to your appeal.
So i should expect 7 days ban right?
I wouldn't want to give you any false hope, so yes, it's most likely a 7 day ban
Okey
can an admin help me i want to cheack map for eu mondays but when i try to connect with staging branch and i put map number 6 client connnection it says wrong connection protocol server update required
I'll have a look
ok dm me when its fixed
It works fine for me
Are you perhaps on a staging client? I'm just using the regular Rust client and not having any issues connecting
When I log in to the server it says cheating and throws me out, what should I do?
!appeal
Hey, @limber ginkgo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
on staging branch it says that for me
You need to be on normal Rust
i will see about normal rust in a min
Only time you need to be on staging is for the map vote right before force wipe
It will say on the website if you need staging branch to join the preview server, this one does not say that so it'll be regular Rust
it worked thanks for help and info
.
!steamid
Hey, @silent sun
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64
76561198092750595
And also please send a DM to @misty scroll with your steamid
how do I make a ticket?
?ticket
Hey, @fleet brook
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
wtf?
Send me your SteamID please
alright
no
no
😂
Alright just stop wasting my time
You are on a new account
stop saying fake things please
you liar
i just started this game 3 weeks ago
im not
my friend has 9k hours and he teaches me
brother go away if you cant help but lie
ive never been banned
and this is m yonly account
Explain this then...
anyone knows how to cancel autorenewal or ticket must be submitted for that ?
You're wasting both my time and yours, there is no way I can help you if you're not being truthful
You can do so on the website where you purchased it
Cheers for the ban guys. I’ll go have fun shooting p2’s on rustafied who haven’t banned me after 2,000 hours and 8 years on their servers. At least they might give even the slightest form of communication while banning me! But they won’t, because I’m not cheating!
Abysmal experience toria. 0/10
there's only option i can see is "cancel sub" , is this what is responsible for auto-renewal?
Yes, that would cancel your subscription, as in the auto-renewal 
T. Hanks
the banning admin is useless
You’ve got cheats in ya bio please f yourself
Why my appeal was denied ?
Ain’t nothing to laugh about til I’m unbanned shenzy
If you’d only know the backstory 
Backstory to what?
Of the one you reacted to.
i linked steam and it still isnt letting me open /shop
Did you do /auth ingame?
Idrc honestly you should unban me
im an idiot i forgot that part thank you lol
No worries , if anything is still not working feel free to let us know
i thought we were on the same side
Nah see the difference is I’m not a little cheating munt. Take a look at yaself.
lol you are thats the problem
dont act innocent
Yeah you’re cool bro. Sick pfp too. I’m sure you get loads of shafts in ya arse
nah
I’ve got a question though
How long do you cry into your pillow for after a hard day of cheating in rust?
Can you take this conversation somewhere else? Thats the wrong channel for it
Maybe if yous didn’t have more discord mods than actual server mods you wouldn’t have to go around banning any decent player. Just a suggestion though.
i miss us
why am i banned for cheating? never hacked ever and havent played on the us main in forever would like more context
!appeal
Hey, @restive glacier
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
need to get people banned for cheating i have it clipped of them cheating
!report
Hey, @tulip vine
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, @tribal sable
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, can someone check my appeal #c6a542?
Me and my friend Andriej got banned for cheating but we honestly don’t understand why. We’ve been playing on the server for a long time, we’re experienced players and we even bought ranks here – so we really wouldn’t risk losing money and our accounts just to cheat.
It also looks like my appeal might have been automatically denied by the system, so I’d really appreciate if someone could review it again.
Thanks!
btw lost my old discord acc: <id1342838162430496798>
your appeal was denied by a human, you are permanently banned from rustoria for cheating
can someone look ay my appel for god sake ? Appeal #241cc2
I understand, but could you please tell me what exactly I was supposed to be using? I never used any cheats, so I would really like to know what triggered this ban.
We do not disclose this kind of information
you will have to provide your main account in the appeal
wdym?
why did you deleted your messageo n your alt account ?
I get that you can’t give details, but I honestly never cheated. Been playing here for a long time and even supported the server, so I’d really appreciate if you could maybe check my ban again – feels like a mistake.
it's been 2 weeks how long is this association ban bro
banning the non cheaters more then the cheaters
agree
huh?
try to connect to a rustoria server and it will tell you how long
Message Contents: wdym?```
it doesn't
thats not my alt account
disconnected playing with cheater
sure, now I can tell you you will never get unbanned xyz
thats it
for what reasons?
its typically 1 week but is longer if you have been banned for it before, if its been 2 weeks then your best bet would be to create an appeal
Because you are not eligigable to play on rustoria
excuse me mr marc I dont like to waste time I had appealed right when I get banned and felt like it was the wrong call
I just wanna play rustoria bro
I ended up playing with a random and got banned
it doesn't seem fair bro
and what i'm i missing?
Nothing I can do for you, you appeal was denied
Nothing, you clearly know the reasn but try to get out of the hole
which won't happend
Hello deat admins where can i write a ticket for report??
!report
Hey, @raven spruce
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
talk to me tell me what ur reason ?
I have nothing to add, have a nice evening
wtff is wrong with this admin?
a lot of things but nothing related to me admining
nah u dont wanna look into the case ur just acting superior for a role in a discord server
it's not because you don't get the thing going your way that i'm not handling the situation correctly
like I said, you are not welcome on rustoria anymore
!report
Hey, @rose marten
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
as i said u have zero reason been asking u and u didnt even open the ticket
didn't know you were over my sholder looking at my screen
IM ALL FAY REPORTED THEM!!!
we don't accept reports on discord
incase u are this brain dead ill help you go look at my stats and then take action based on what u see not what u think
you case got reviewed 3 times now by different admins
and?
Because you are not eligigable to play on rustoria that what u said why im eligible
Never said that, I said you are not eligible, you won't get unbanned
thnx < 3 and please get help
np, and stop buying cheats
so now its cheating ?
never said that
ummm
that's 2 different thing 🙂
okay whatever makes u sleep at night
Created two tickets for some low hour accounts on EU Main that clearly seems to be cheating, can anyone check it? 🙂
tickets are processed in the order they are received so please be patient
am i able to submit a formal report with video clips of this cheater i have him in game saying he has used cheats on another account and is currently ban evading i also have clips of him rage hacking as he dont always cheat unless he starts losing alot
yeah, please do so at our website. https://rustoria.co/support
upload the clips to youtube/streamable and link them in the ticket
!TICKET
Hey, @feral lodge
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
thank you submitted
What does it mean that im banned for evation when i havent played in like 4 months
!appeal
Hey, @kindred shore
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
rustoria main is unplayable rn, too many cheaters. can ya'll clean house
Please report any potential cheaters and we'll handle em
i made tickets and f7ed
Please wait for an admin to look then, there's several of us on now doing tickets
!report please dont call them out
Hey, @frail crater
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Having a look now
thank you
banned @frail crater
thank you!!!
thank you aden

youre the goat
looking to report a player
!report
Hey, @craggy gale
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@mellow tundra is there anyway you could show me towards professionalisms body?!?!?
appriciate it fellas
why cant you report a player that you havent played the server there is a dude stealing accounts
Unfortunately not
Make a ticket without assigning it to a player directly & provide all relevant information there
damn
@mellow tundra
bluey has a 2 hour old account, pls ban
76561199319382779 look at this man please
!report
Hey, @rose apex
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.

@mellow tundra idk if that was you but i lkove you
best server on rust w/ best admins
that was me this time
i love you
friendly reminder to always make a ticket as well on our website
we do not always look at discord
ok can you say it back tho @thin plover ?\
Can i talk to admin privately?
sure
Could i ask for someone elses help?
hi how can i help
he appeals was denied
his*
Well i cant help him with that
gg
can someone help me
i was dissconected for high risk account what dose that mean???
!appeal
Hey, @twilit scaffold
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @twilit scaffold
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i try to make a support ticket and it says i cant contact manegment
Free silent fr 🥹✌️
someone help
You need to make an appeal not a ticket
it says its not a thing
It doesn’t let him
https://rustoria.co/support/appeal - ban/mute appeal, make sure you are logged in. If it says no ban found, please give me your steamid
Hey Rustoria Staff I was banned 6 days ago for playing with a cheater but honest to god I join a team late into wipe and they had invited our neighbor to the team ui but in doing so when Pvping with them I saw his gameplay was off and I was right he was cheat along with 1 other member on our team after both got banned I left team UI and instantly mad a ticket but I wont be banned for another 4-5 days wondering if I could be fully unbanned early so I could play wipe day with my friends. Please but if not all cool
how do i see updates on it
Have you written an appeal
if youve connected your discord to your web account you'll get a dm otherwise youll have to check back
yes Just wondering if I could be unbanned early for Monday wipe but if not all is cool I got like 4-5 days left on my ban
Unfortunately we have a one appeal per ban system. You'll likley have to wait it out, not too long to go anyway
yea all is cool just wonder
why did my appeal denied he gave me no reason for the ban and i’m not even cheating did no checks or nothing ???
The reason the appeal was denied is because the administrator had reasons or evidence.
but i don’t get what that was cs i literally am not cheating
You can play anywhere other than rustoria
ik but i js spent sm time on the base and loot js to lose it all for a false ban
your not false ban 🙂
def was
please help me, I was banned by mistake on your servers, I played on them 1-2 times
!appeal
Hey, @feral ember
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
what do you need help with
?
I had a serious bug
which bug
my ram for the raid has stopped and is not moving at all, that is, I put fuel in it, but it is impossible to open the driver's cabin or just open the door, it is shaking very strongly as if it is about to take off
wdym ram
tug boat?
battering ram i guess
ah
maybe we can't help you with this, admins can't interfere with gameplay.
This video shows the entire snowball that got me banned. Clips were recorded on 22/08/25. I was banned the same day. If you actually think that any cheats are being used here you should not be admin. <@&274971100184576010>
https://www.youtube.com/watch?v=xfj9F_t1bBY&ab_channel=axerhi
These clips were recorded on 22/08/2025 from around 2-3AM AEST. They show the entire snowball and most kills. It is the only time I have played SEA Main recently and I was banned the following day for 'cheating'. Whichever admin thought this was cheating should retire.
I have been playing for 8 years and have 5,000 hours. This is the first time ...
It is the only time I played SEA Main recently. I was on for under 2 hours.
please dont tag admin
Why not?
Just curious because I've seen about 30 other people @ admin in the last two days and you haven't said that to a single one of them.
#rules read
I'd say an admin running around your servers with zero game knowledge is a pretty urgent matter.
Then you can play on a server with a smart admin. 🙃
Why are you so petty? You act like I shouldn't be pissed off after getting falsely banned on one of the top servers for cheating and then completely disregarded trying to get support. I don't want to be banned because I think you have great servers that I enjoy playing. I'm not coming after you guys. I don't have anything against anyone bar the admin who false banned me. Stop acting like this is some personal beef and not a player trying to get help with an issue.
Guys im facing a problem of EAC authentication timeout on every server
please help man
!network
Hey, @outer wharf
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
can i speak with a admin please
can i speak with an admin please
can a admin join the call please
Can a admin join support vc
Hey I can’t join vc but how can we help?
Appeal for false ban
Ummm you guys teammate?
@zinc ferry @terse jewel @wispy plank
Yes
yeah
!appeal
Hey, @wispy plank
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
we have are admins able to check them ?
yes but only banning admin can check
what your banned reason?
and denied?
ye
the ban is now permanent, you got warned (multiple times) but continued, we will not reopen your case
It's currently perma
Hi, the medium is already running a cheat.
I have rollbacks like he kills and flies on a noel clip
The whole chat is complaining about how he kills people 200 meters away
76561199121373735
https://steamcommunity.com/user/ghfh-cpdk
!report
Hey, @abstract imp
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Can someone mute this spastic kid? 😄 -> https://rustoria.co/support/cd7fe2
another one -> https://rustoria.co/support/7115f9
kinda annoying
what happen?
Hey guys, when I try to connect into Rustoria.co - AU Premium it disconnects me and Says "Disconnected: Cheating", is this a server issue or a rust issue? Thanks.
!appeal
Hey, @young matrix
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
why my game crashed on loading when i want connect on server this happens only on rustoria eu east long
@leaden cosmos what do you need help with?
i need help my game crashed when i am trying to connect
thank you
rustoria us low pop vanilla im game chat muted for saying alphhamale
like what
@long wren
Hey, @pastel elm
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
US Rustoria low popp
read and submit an appeal @pastel elm
@long wren is it possible to get another appeal after a false ban
If the appeal is denied, a second appeal cannot be made.
therefore it is permanent ban?
i made an appeal how will i know when thye get back to me
what your banned reason?
my account that i played on was deemed "high risk", i explained i moved accounts and was told to play on my older account
so now im banned on my current account and i suppose i have to play on my other account which is a dumb ban
Yes, your ban remains in place.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
appeal has already been denied
One message removed from a suspended account.
If you don't need any other help, can you move #general ?
Do you know his name?
Hi, I’d like to report a scam attempt I received on Steam.
A user named Isabella (Steam profile: https://steamcommunity.com/profiles/76561199567134281) contacted me, pretending to be a “visual skin designer at Rustoria.” She sent me several links asking me to “vote for a skin.”
The website she linked includes a fake Steam login popup designed to steal credentials. She also offered “VIP on their servers” as a reward for voting.
This is clearly a phishing attempt. I have already reported the website as phishing on:
I have also reported the Steam account directly.
Please take appropriate action against this account and the fraudulent website ||hxxps://ruststage[.]com/||.
Hey, @placid lark
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I don’t want to link my Steam account to your website, I just wanted to warn you about the situation. 😉
Unfortunately nothing we can really do about it, steam don't really do much to stop that from happening. Best bet is to report them to steam but its likely one of thousands of bot accounts so if it is banned, they'll be onto another one
Glad you realised and didn't click anything though
Thanks for your answer.
Just to clarify: as Rustoria is the brand being impersonated, you can directly contact the domain registrar and request the fraudulent domain to be suspended.
To find the registrar, you can simply use a WHOIS lookup service such as https://who.is
Unfortunately, I understand there’s not much that can be done on the Steam side — they don’t really prevent this kind of abuse, and these are likely thousands of bot accounts. Even if one is banned, another will appear.
I’m just glad I noticed the phishing attempt before clicking anything. I wanted to make sure you were aware so fewer players fall for it.
Hey Luke, when am I getting unbanned?
You are not getting unbanned, your appeal response was our final response
Even with undeniable proof I am a legit player?
I’ve not seen this undeniable proof
how do i pay the qeueu skip with ideal
One message removed from a suspended account.
HI ive claimed a reward for the wrong server i think can you help
<@&274971100184576010> I got banned for high risk account / made an appeal and was told to play on my main account to which i am also banned on that account and I cannot play any rustoria servers, plz help
Admin why you make pop 900 every wipe, but we get 400 ping? You want more player but I am not buying VIP for your server when you play 400 ping every time, you will lose players like this
Will forward this to our dev team. Thank you for making us aware.
It has been like this for a year, every time the dev and admin act surprised. I don't think this is news...
on eu main and monday every wipe it's like this
I want to play your server because you have many players but you can't have fun with 200-400 ping contantly for 2 days
admin ??
I understand, but rest assured we will address this issue so you can fully enjoy our servers. I really do appreciate you letting us know and I will do what I can to help. It's been forwarded to our team 
What reward?
legand
You'll need to create a new appeal on your main account.
Can you explain what you were trying to redeem, what server, and what error are you experiencing?
Legend is a kit on modded servers
for the 10x no bps eu i bought the eu no bps thinking it was the same
AH I understand. Please make a #payment-support with the required information and our payment team will assist you as soon as they are available
@hazy vortex hello, how is the ping now?
To be honest I stopped playing, it's not enjoyable anymore
I have over 2k hours only on your server but from now I am not playing this anymore, sorry but 200 ping every wipe is not possible to make any plays or espeically if you play Solo
hi, i was killed from inside the rock, is it possible? they are bugusers, help me ban
!report
Hey, @woeful willow
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
help me unban plz
!report
Hey, @steep totem
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@fallow veldt i need your help
Sure how can I help you
I got banned for playing with a cheater even though I just joined a team and didn't play anymore I went to the server they started raiding me we talked to them I gave them the passwords and after that I didn't play I was just in their green
!banappeal
Hey, @quaint lichen
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hi admin please check my Ticket #f2673e
@fallow veldtAppeal #8324cd can you check?
Only Adminw can check tickets, but im sure they will answer when they can.
can i somehow contact the admin who will look at my ticket
Yes, write to them inside of your ticket
no admins on eu east long?
how to open a vip ticket?
A ticket for issues with your VIP?
i Have same problem i have vip for 9 days almost but i cant get into server . i have wait que
Please open a #payment-support ticket, the team there will be able to help
Why is there never ziggurat on your servers?
y
@mellow tundra
if i bought vip for the wipe will it activate right away?
maximum it should be a couple of minutes, but usualy seconds
How long is it gonna take for admins to respond to network support?
The network support team try to respond as soon as they can, though we don't have an exact time approximation unfortunately. 
ty very much
open up the flood gates for US mondays
It'll adjust automatically :)
how do i applel a ban
!appeal follow these instructions
Hey, @timid musk
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Unfortunately this is a Rust bug and you will need to reconnect
what... go through the whole queue
There usually is no queue when you reconnect from receiving data, since the server usually see's that you joined the server, which means you should have queue protection 
Yo I just randomly got banned for cheating
I didn’t even kill a single guy either???
I don’t have exploits either
?steamid
Hey, @crisp nova
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Ok
i got banned for playing with this guy
swear hes ass cheeks
AND I HIT MORE HEADS HOW IS HE BANNED ON NOT ME
76561198864680601
bro we just had the best start too
like we deadass first one to oxums
killed a guy bouta leave then got banned
Thanks, now please head to https://rustoria.co/support and make an appeal 
my wipe is cooked
It seems you have a publisher ban. Do you have a yellow notice?
what does that mean
What does what mean
Check your notifications on Steam
Sure
Try to connect to any server
ok
Like other servers
how do i send a photo
Please create a ticket.
31 hours in game buddy, triple HS everyone with AK
it says
!ticket
Hey, @stone swan
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
im steam auth banned
create ticket just ban this guy!!!!??!@?!?!
so what do i do if i got banned because i was playing with a cheater but its just his ass
Then you are game banned
31 HOURS, FULL KIT AK SPRAYINg 300M ???
bro we werent even cheating
I cannot help you
from the game??
You were game banned by the game devs
gg
!report
Hey, @stone swan
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
bruh what the fuck
do you know how do i appeal
!appeal
Hey, @vague hemlock
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You'll need to contact EAC
how
do i also need to?
they knew this rayke had a crippling rust addiction and had to ban us
No
Your banned for playing with a cheater. Your ban is most likely 7d and is temporary
Ticket #da8f5e
how do i contact EAC
but bro wasnt even cheating
now please fix it he is killing all server!!!
An admin will get to your ticket asap! Please be patient 
Try this, but do note - no answer is an answer from them. It means your ban will remain https://www.easy.ac/en-US/support/contact/appeal
ASAP? you mean before he kill all server? he i slitterally spinbotting around
is the reference ID my steam id
No idea sorry I never had to appeal.
It's already the third time I try but, there's no way to get unbanned? At least some checks? I've been banned for almost 1 year
hey i tried all my accounts and it keeps saying im banned???
Did you make an appeal?
Have you made an appeal?
how do i do this
yo r u Steam AUTH banned too
!appeal
!appeal
Hey, @stiff kraken
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
HELLO ADMINS CAN WE DO SOMETHING???
Please be patient. The admins go through tickets in the order they are received.
yo do you know
what an EAC reference ban is
like what is my reference ID idk what the hell that is
gamefile reference ? check your files
You will have to make a report
u can't help me thimo ?
where do i check that
I dont handle bans/tickets, sorry
ok 
i clicked easyanti cheat then what
then follow the instructions of the link
i meant my EAC Ban ID reference
can u give me image perms for a sec or can i dm u it
oh nvm that I dunno
google "how to appeal a gameban in rust"
its for cheaters and they all pay some third party website bruh
I never got gamebanned therefore I dunno how to appeal them
did anyone got banned for "cheating" when they dont have cheats???
are the typical bans server bans rather than gamebans?
eac = gamebans
ah
i got EAC banned
yeah im confused because last time i played rust was 7 months ago
This might help you
when me n my bud had 500 scrap on us too
mods help meeeeeeeeeeeeeee im tryna play us monday
rust players cant take a 2 hour break </333
Admins, nice you handle ticketr. you ban 1 cheater but his friend can just keep playing or what ?? Ticket #da8f5e
dont close his friend is also a shitter
they don't ban for no reason, if there is a gameban there is a reason
my wipe twin 💔
😭
The associates were banned. If you believe we missed someone please make a new ticket so we can investigate.
for instance not updating you game could lead to a gameban
there wasnt even an update today
Mayube instead of CLOSING ticket INSTANTLY i can feedback it
not today, a few days ago
i was updated last wipe
Reopen it please, then i will put. they are living in the same base??? how obvious it need be ?
can you check if im banned on rustoria too?
hello mods can you please check my ticket #f432b5
if he gets unbanned do i also get unbanned since it was a false flag?
since he is unbanned in 2 hours
I will reopen it, do remember to please be respectful to staff. Thank you.
Ma'am could you check if im also banned in rustoria?
Correct, but that is and if your friend's ban gets lifted
You are publisher banned on ALL Rust servers. You cannot play the game until your ban is lifted.
I am aware but im curious if rustoria server banned me too
or only EAC banned
would you please check my ban appeal i havent played in 7 months, pc check me if yall have to
Create an appeal
so i'll be automatically unbanned from rustoria once his ban is up in 2 hours?
You will need to wait for a response to your appeal. I am occupied currently as you can see
No
should i make an appeal after he is unbanned?
I believe you have one open? Is your appeal id eea49d?
yes
i meant if i should make another
after
when any mods not busy atm please check #f432b5
1 appeal per ban. You will need to wait. This is a manual process. Thanks for your patience.
alright
can somone please check Appeal #f432b5
Ticket #62d929
You have asked this about 3 times have some patience please appeals can take up to 3 days
holly sigma balls
Who can help for appeal/tickets?
Make ticket @slate obsidian !ticket
!ticket
Hey, @fierce gazelle
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I have a question, is there any way to /auth for an cheater association ban, if i cant do it on a rustoria server in game?
don't ask me buddy me ain't staff
Help me i banned for cheating xD i am bad at rust so why xD
ask your brother
!appeal
Hey, @waxen wigeon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @slate obsidian
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Is it the moderator who banned me or is it a bot?
I was doing the best wipe of my life xD I'm so pissed off about being banned even though I don't cheat
i had appealed a few days ago and they had said it should work now but it still says (banned cheating) My steam Id is 76561199315462830
So they unbanned you?
I'll ask the admins
alright
Can you give me ur steamid
here 76561199315462830
I will tell you when the admins responded, thanks for your patience
alright thanks
@ocean thistle im unbanned from rust
Hey admins i just found out i was banned and just submitted an appeal would love to play today if someone could help me with it
Me too please
yo gang can u check if im banned from the server
i have submitted an appeal
Appeal #d7f90d
You can check by trying to connect
admins😴
@blissful saffron You and your team need to wait for a response to your appeals, no need to sit in waiting for support
Can I help you?
mane im lazy
i was supposed to be unbanned but i was never unbanned
Send me your SteamID please
76561199315462830
same reason
We did not use any cheats and we spent more than 2 years on your every wipe cycle.
you have to give us a reason
Make an appeal and it will be answered
I spent 20 hours on the server, 1500 hours of play, never cheated and I was banned for nothing.
i did
The ban reason will be there when you try to join the server
1 hours ago Appeal #023018
Appeals take 1-3 days, usually much faster
The treatment given to the person who supports your server for two years is amazing
if he is cheating at least show the evidence and give us proper reason
Nobody ever gives any evidence, that'd be ridiculous
he was live on kick
Okay?
not Okay ?
Wait for the answer to your appeal
Do you have the authority to answer tickets?
all admins does
oke you can check now
No
You need to wait like everyone else, you're no more important than everyone else
if you mean appeal it's not a ticket, it's different
bro i need to a reason
The reason is "Cheating", no more will ever be provided
howwwwwwww bro i was live on kick
how cheating xd
i spend my 3 years on yours servers
and no reason ?
every wipe
i bought vip
and this ?
Is it a bot that banned us or you admin ?
lol if you spent 3 years on their servers you can wait a couple of hours
why he needs to waste hes wipe?
can u help me for this ? i did this 8 months ago https://steamcommunity.com/profiles/76561199035408200/
Is it a bot that banned us or you admin ?
because I think I was reported because I killed 3 guys several times by attacking them and I think they reported me and I'm banned because of them even though I'm not cheating at all
you got banned for cheating, this is a permanent ban
yes but i'm not
Is it a bot that banned us or you admin ?
agree to disagree, I have nothing else to say
some people call us bots, therefore even if it's an admin it's a bot I guess
and check you before ban because I really don't have a good shot so how can I be banned for cheating
where to complain about cheaters?
!ticket
