support

[shy remnant]

Fixed you should be able to connect

[silent delta]

xPiwel

Do you get perm ban, for playing with a cheater? the guy i was playing with dont cheat but i got banned for it, ive payed for vip on the server and spent a lot of hours on it. What im trying to say is will it be perm o temp?

[steel glacier]

hello my appeal admin said i can use my account but its still banned what do i do?

[thorny dune]

If this is your first time, you will likely be banned temporarily for 7 days

[silent delta]

okay thx

[chrome totem]

Yes, ty so much, love u<3

[frank jay]

Hello could anyone tell me how I could open a ticket?

[chrome cedar]

@thorny dune Could I get banned by eac for macros?

[toxic shard]

if you mean "aim" macro then OF COURSE, it's a cheat

[daring peak]

can someone check my Appeal #458182 thanks

[idle arrow]

US MONDAYS ..? DISCONNECTED

WIPED TODAY????????

[toxic shard]

no

[sacred magnet]

<@&874995535881326632> when do i get my ban appeal viewed or looked into?

@toxic shard

how long does it take for them to look into ban appeals

[toxic shard]

1-3 days

[sacred magnet]

alright

[toxic shard]

but the main ban is the most important one

[sacred magnet]

becasue yesterday i was mid raid defense and got banned fopr playing with a cheater i dont play with cheaters

i cheat checked all my friends accounts and can get admins to come view everyones downloads or anything on there pc we got told it was the random guy we invited to out team that said he was new

[toxic shard]

cheat cheaking is not relialable

[idle arrow]

Is there a problem with the server? Some of the clan members bounced together during the game. The rest of the game is going on, but suddenly I can't access it US MONDAYS SERVER

[sacred magnet]

oh i dint know

but one admin told me it was the random guy we invited to our team

we had nothing to do with it so why i get banned when i wasnt even on and didnt even invie him to team

[toxic shard]

might want to handle it with your team leader

[sacred magnet]

i joined to help raid defense and then got banned for playing withy cheater aha im so confused

[toxic shard]

if he is inviting "randoms in your team"

[weak niche]

hard cheating on eu east long

[sacred magnet]

yh ig ur right

[hollow cosmos]

!report

[glass olive]

Hey, @weak niche

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sacred magnet]

@toxic shard so what happens after my ban appeal gets viewed how can i prove i had nothing to do with it?

[toxic shard]

you just prooved me you were affiliated to him

[sacred magnet]

yes but i had nothing to do with invinting him i litrally only got on for raid defense then joined the team and the guy was alredy in it

but lived half way accross map🤣

[toxic shard]

that's the risk you take by playing in a team

[sacred magnet]

ffs

[toxic shard]

but this kind of ban only last 7 days uysualy for the first offense

[sacred magnet]

alright icl ima just play solo from now🤣

[toxic shard]

or speak with your leader

[sacred magnet]

the leader told me he invited the guy cuz he came up saying he was new and showed him lots of utube videos to get better at the game cuz the guy get bergging for loot apprlty idk how true that is

[toxic shard]

I eman speak with him about inviting randoms ...

and how risky it is

[daring peak]

@toxic shard i got banned for cheating today. but i have a new account and pc becuse of some life changes. can i get false banned becuse im playing on a new account?

[toxic shard]

!appeal

[glass olive]

Hey, @daring peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred magnet]

i have dw hes a good guy tbf he likes helping people that doesnt know how to play just so happens this time the guy was cheating and he didnt know welp thats for helping @toxic shard

i meant thanks

[toxic shard]

but gonna need to explain us why do you need a new account to play on a new computer xD

[honest girder]

check pls 76561199236511701 aim wh

medium

eu

[sacred magnet]

@toxic shard is it like other games where buying accounts can get u banned cuz i wanna get an account with all the twitch drops on them

[toxic shard]

huge risk, most of hacked account

[sacred magnet]

oh

what even off of eldorado where there trusted?

[toxic shard]

they are just breaking the stream tos

[daring peak]

@toxic shard can i explain in dm?

[toxic shard]

no on the website

[toxic shard]

it's "illegal" to resell steam accounts,

[daring peak]

okay thank you

[toxic shard]

in some countries ytou can resell the keys , not the account

[sacred magnet]

ah ok

yk after my 7 day ban if it doessnt get appeald can i go back to playing eu low pop server or wud i still be banned

or have a vac ban

[toxic shard]

vac is not us

[sacred magnet]

so i will be able to go back to playing low pop

?

[toxic shard]

yes

[sacred magnet]

okkkkkk thannks have a good day cyaaa

[torpid cypress]

how can i try get a cheater banned

hes full esp and aimbot maybe

[hollow cosmos]

make a report on support site

[hollow cosmos]

!report

[glass olive]

Hey, @torpid cypress

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven bear]

can somone please tell me why i keep getting banned and unbanned for cheating when ive done nothing??

I just made a second appeal, i feel this is because ive just moved from the US to scotland, but I still dont get how I;m grtting banned for cheating

[atomic hedge]

I can't log in to the server now, which I was able to log in to 2-3 hours ago. When I try to log in, it throws me out for cheating, but I've never used 3rd party software.

[raven bear]

yes same bro

i was playing a wipe yester day then got banned, and then got back on later????

toria needs to fix the ban bot i think

[raven mist]

You appeal is handled

[zenith ether]

bro, the server is down

[raven mist]

the server?

what server

[zenith ether]

Rustoria Eu Main is not working

[raven mist]

Not down, seems to be up

[zenith ether]

the server is not working

[atomic hedge]

I've spent more than 11 hours on the server, I only have 41 kills and 23 deaths, and I'm getting banned for cheating. Can someone explain this to me? Why am I getting banned?

[north crest]

!appeal

[glass olive]

Hey, @atomic hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[atomic hedge]

what a shitshow

[coarse bridge]

Hello help please eu east long is laged, crocodile are 0/500 hp can't despawn can't farm this 😢

[delicate epoch]

We were banned en masse without justification! A person had 12k hours on another account, he sold that account for a lot of money and bought a new account on another account! They banned us without checking. Check the ticket! Totally unjustified!

[rigid citrus]

Can i get an admin help please

[sturdy terrace]

?appeal

[glass olive]

Hey, @delicate epoch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[delicate epoch]

I have already written an appeal and our entire team has written, is this person ready to undergo checks or what is needed to unban

[rigid citrus]

same issue

[rigid citrus]

need help

[viscid tiger]

<@&274971100184576010> Can someone help me

I have proof but my fucking body glitched and despawned and I lost 5 rifle bodies and a bunch of HQM

I was in base too

[neat pumice]

If it's on an official server - we can't help you irrrespective of proof or cause, unfortunately

[viscid tiger]

US Mondays?

[neat pumice]

That is indeed an official server

[viscid tiger]

https://tenor.com/view/iwakura-lain-suicide-thinking-gun-gif-11659613

[neat pumice]

We're not allowed to intervene sadly

[delicate epoch]

Why did you close the appeal? Look at all the proofs of my friend who got banned. He really has 12k hours

[fierce nimbus]

Could you please take care of the support section on your website?

I've been waiting for a call back for 8 hours.

[halcyon ocean]

Hello, everyone, I've been having a problem with Rust for the past two or three days. It freezes about every 5 seconds. Yesterday, I uninstalled and reinstalled Rust, Windows, and the entire PC, and it worked again for the evening. Today, I restarted it, and the problem started again. Do you have any ideas for a solution? Please help!

[devout bone]

Banned: Come to Discord.gg/rustoria - Marzy

HELP

[viscid tiger]

Fr tho can I get my shi back

theres ghotta be some way why cant yall step in @neat pumice

[wispy dirge]

You will need to wait for @lyric basalt to assist you, feel free to send them a DM and wait for a reply, or wait for them here.

[devout bone]

thats what i did

[wispy dirge]

Perfect

[wispy dirge]

We are unable to assist you with this as it is an official server.

[restive pelican]

Hey my vote for map isn’t counting x2 even though I have vip. Is this a known issue?

[slate owl]

https://steamcommunity.com/profiles/76561199887134195/
I played on a low population RUST server and got banned for cheating, although I had 12,000 hours in RUST on my previous account.
https://postimg.cc/v12LDZwh

[hoary epoch]

how do i get unban?

[hollow cosmos]

!appeal

[glass olive]

Hey, @hoary epoch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary epoch]

can i get unban

[long wren]

If appeal is approved

[queen sonnet]

Hello, I was playing on EU Mondays (I play solo) and and there were a base next to me and they asked me if I want to join team and dont kill each other, i said ok np, and today when i tried to join the server i have banned, and its (saying Unbanned in 6D 4H, Playing with a cheater), what can I do now?

[bold moon]

i need help

[neat sail]

bro look ticket

ticket 3b2cab

[queen sonnet]

Appeal #b38996 check this please

[long wren]

What do you need help with?

[queen sonnet]

@long wren when will my Appeal will be fixed?

[long wren]

typically a response to an appeal will take 1-3 days.

[queen sonnet]

gg wipe then

I will not be friendly ever again

[raw saffron]

BAD CHEATER

[north crest]

!report

[glass olive]

Hey, @raw saffron

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raw saffron]

!report

[glass olive]

Hey, @raw saffron

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vagrant garden]

THIS SERVER SUCKS

[raw saffron]

22 MINUTE ON RUST DEMON COMES OVER AND IS THE BEST PLAYER IN THE GAME

VERY NICE SERVER

[hearty fulcrum]

hey if you could please make a ticket on our website we will come and investigate

[raw saffron]

TOOO LATE LILY EVERYTHING IS GONE

[vagrant garden]

yo our loots alrerady gone

wipes over

[raw saffron]

wipe is over

now i will let him roam free and wreak havoc on everyone else

[queen sonnet]

@hearty fulcrum can u take a look on my Appeal #b38996

[raw saffron]

nope

[hearty fulcrum]

Hey, it looks like your appeal was made about an hour or two ago. Please allow the admin in charge of your ban some time to review the appeal and respond to you. I am not the admin in the charge of your ban, so I cannot help you with your appeal

[raw saffron]

HOW IS THIS KID WITH 22 MINUTES NOT BANNED YET

HOW HOW HOW

BAN HIM

RUSTORIA EU EAST LONG

[long wren]

Please make a ticket 🙂

[raw saffron]

if i made a ticket for every cheater i faced i would be here all day

[slate elk]

ADMINS PLEASE

Ticket #ffd44a

HE HAS NEW FUCKIN ACCOUNT HE IS FULL CHEATING

[long roost]

Appeal #afbf04

[hearty fulcrum]

Hello, please do not call out cheaters in this chat or any chat because it interferes with out investigation. Please make a ticket on our website so we can investigate for you! Thank you for reporting @wind mango@raw saffron

[raw saffron]

HE ACTUALLY JUST HACKED INTO MY TEAM UI

WHAT IS GOING ON BAN HIM

[hearty fulcrum]

have dmed you

[wind mango]

thank you i made the ticket

hes cheating so bad 🙁

[hearty fulcrum]

thank you for making a ticket! we will investigate and respond to your ticket

[hearty fulcrum]

our admin has banned this player. in the future, please make a ticket so that we can check your report faster. thank you!

[empty harbor]

boa noite preciso de suporte sobre banimento dp server ????

[hearty fulcrum]

Olá, como podemos ajudar você?

[empty harbor]

chamei pv!!

[raw pewter]

making a ticket is still your best bet

[wind mango]

Still waiting to having my ticket seen sorry just very agrovating

[daring girder]

Hello pls help

[hearty fulcrum]

hey, i understand the frustration. there is an admin looking into your ticket already. your ticket was made less than 30 min ago, and we do need some time to investigate properly.

[hearty fulcrum]

hello, how can we help?

[daring girder]

hello

pls help

[raw pewter]

you will need to wait for the admin who ban you to answer it

[daring girder]

How long will it take for the voice to be heard?

[daring girder]

I hope it doesn't take too long

[thin ore]

There's a bug in game that cause me losing loot how do i fix it

[hearty fulcrum]

hello, what is the bug you are experiencing?

[thin ore]

my large backpack fell through the elevator at missile silo and dissapeared

[hollow maple]

Hello! My appeal for an unban has been approved. How long will it take for the unban to be processed?

@hearty fulcrum

[hearty fulcrum]

hey, usually, we recommend players to wait about 15-20 minutes before attempting to connect so that the server has time to load the unban. have you tried to connet already?

[hearty fulcrum]

which server are you on?

[hearty fulcrum]

did you throw the backpack on the ground or did you die and the backpack fell off of you?

[hollow maple]

yes but there is still a ban

[torpid cypress]

can a mod check out some ppl for me pls on a server they are baalntantly cheating but even tho i report still not banned

[hearty fulcrum]

can you send me your steam profile?

[hearty fulcrum]

hello @torpid cypress, did you make a ticket on our website? https://rustoria.co/support

[torpid cypress]

yes

they do nothign lilly can u like make sure they get checked out if i send u the steam like link

[hollow maple]

https://steamcommunity.com/profiles/76561199877765506/

[hearty fulcrum]

okay, it looks like something went wrong. i fixed it for you again, so please try waiting 20-30 minutes first just to be safe. after that you should be able to join the server.

[torpid cypress]

lily can u please check this guy out hes ruining my wipe

hes cheating im sure of it

watch him play

[hearty fulcrum]

"they do nothing" you made your ticket 2 minutes ago.

can you please wait and give us some time to investigate?

we are not a computer program that just scans the account. we need time to investigate and gather evidence.

[torpid cypress]

yeah okay but do i get notice if he gets banned

[hearty fulcrum]

yes, you will have a reply in your ticket.

[hollow maple]

@hearty fulcrum

I was unbanned, and 20-30 minutes later I was blocked again.

[hollow maple]

Ban Evasion

[hollow maple]

can you help me?

[long wren]

what happened to the previous ban reasons?

cheating?

or

[hollow maple]

no

Evasion ban

[long wren]

Can you submit appeal again? https://rustoria.co/support

[hollow maple]

okay

[unkempt sluice]

Ticket #4a6e41

cheater

[glass olive]

Hey, @unkempt sluice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow maple]

Okay, I filed an appeal

[long wren]

👍

[unkempt sluice]

Ticket #4a6e41
cheater can you help me

[long wren]

Tickets will be processed in order. Please wait patiently.

[coral flame]

I cant connect to EU monday sever

[hearty fulcrum]

the server is undergoing maintenance. we have an announcement about it with updates being posted #announcements

it is now restarting

[hollow maple]

@hearty fulcrumDo you know why I was banned again?

[hollow maple]

@hearty fulcrum I submitted an appeal, it was approved, I got unbanned, and then 20 minutes later I was banned again for the same reason: Ban Evasion. I submitted another appeal, but this time it was rejected, even though the previous one was approved. What should I do?

[long wren]

If the appeal was denied, then that is the final decision.

your ban remain

[hollow maple]

It was approved for me before that

[long wren]

But it was banned and denied again

[hollow maple]

I was approved, but the ban wasn't lifted.

[long wren]

You can ignore that 😄

[hollow maple]

pls can you help me

[long wren]

your appeal was denied we cant help

[hollow maple]

why did they approve my appeal

[long wren]

I think there was some mistake

[hollow maple]

Yes, I think so too

[long wren]

but it's okay now

[hollow maple]

https://steamcommunity.com/profiles/76561199877765506/

[long wren]

denied

[hollow maple]

Can you help me?

[long wren]

no?

we cant help

[hollow maple]

Why didn't I do anything?

[long wren]

well

[hollow maple]

can you help?

[long wren]

please move #general

you dont need help 🙂

[viral wyvern]

Hello, I want to appeal through the DS, because they rejected my appeal through the website (this happened last winter). I disagree with the ban because I was hacked, my Steam account was taken, I restored my Steam account, logged in to RUST, logged in to the server, and I was banned for using cheats, and this wasn't just on your server; at least another server blocked me. I want to know if I have a chance to get unbanned.

[long wren]

If the appeal was denied, then that is the final decision.

There is no other way

[hearty fulcrum]

The first time you appealed, there was no ban on your account, but there was a different problem so it was fixed. Then, another admin placed a ban on your account. That ban is legitimate, and as your appeal is denied, the ban will not be removed this time. I understand the confusion as many things happened today, but the denied appeal is correct.

[halcyon ocean]

Hello, everyone, I've been having a problem with Rust for the past two or three days. It freezes about every 5 seconds. Yesterday, I uninstalled and reinstalled Rust, Windows, and the entire PC, and it worked again for the evening. Today, I restarted it, and the problem started again. Do you have any ideas for a solution? Please help!

[hearty fulcrum]

Hey, have you tried going online for a solution? This is support for Rustoria servers, which doesn't include personal PC issues. Or if you have teammates that you play with, maybe one of them could help you out? I hope you're able to find a solution, but I'm not sure how to help you sorry. The only recommendation I have is maybe trying to verify your game files through Steam.

[halcyon ocean]

Hello lily, thank you very much for your reply, but I'm struggling so much to solve this problem that I'm trying everywhere to find solutions... Sorry if this wasn't the right place to do so. I've already checked the game files... I'll try to open a ticket on Facepunch...

[neat pumice]

What are your PC specs? (primarily CPU and RAM) - have you tried checking task manager for resource usage? This sounds a lot like your RAM being maxed out

[halcyon ocean]

Hello dude, thanks for replying :
spec ; ryzen 7 9800x 3d, rtx 5080
ram ; 2x 16go 8000mhz
mother asus tuf x870 plus wifi
ssd m2 nve 990 evo plus

I've just sent you a screen of what happens while game is open

[neat pumice]

How full is your SSD?

[halcyon ocean]

Mid..

[neat pumice]

Awesome, we're narrowing down the possible causes here 😄

[halcyon ocean]

Exactly xdd

[neat pumice]

When you say your game is freezing, do you mean that the entire game is completely unresponsive for 5 seconds, or that you're lagging?

[halcyon ocean]

It's less than 5 seconds, these are micro freezes, with a drop of 10-15 fps, then it comes back, and it can happen several times in a minute or less.

[neat pumice]

Have you tried both v-sync settings?

I presume you have freesync on, if you have v-sync enabled at the same time, it can cause small fps issues

[halcyon ocean]

Not sure to have try it, let me try

[neat pumice]

Priority is off - it will likely only cause issues if you have it on

While you're at it, you can send me screenshots of all your Rust graphics settings

[halcyon ocean]

Sure, lets DM, otherwise we will flood here aha

[winged bloom]

hey

[lofty bolt]

Is anyone gonna reply to my ticket

[granite gull]

I was trying to connect to SEA servers and i use Exitlag to help my ping, but i get kicked for vpn. Is exit lag not allowed?

[long wren]

Nah its allowed

[austere beacon]

admins

hello

look pls rustoria eu east

[long wren]

Please make a ticket

We dont take report in discord

[neat bone]

Hello, I'm new to RUSTORIA, can you tell me how to appeal a ban?

[long wren]

!appeal

[glass olive]

Hey, @neat bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat bone]

Thank you!

[robust wasp]

Ticket #6fc08e check fast ticket

4 players in cheating

[austere beacon]

Ticket #6fc08e check fast ticket
4 players in cheating

pls pls

ADMINS PLSSSSSSSSSSSSSSSSSS THEY GRIF ME PLSSSSSSSS

[robust wasp]

Ticket #6fc08e

[loud zinc]

how mmake ticket

[covert rover]

You are not authorized to create a ticket. If you believe this is an error, please contact management.
????

[stuck token]

Admins, can I find out the reason for the ban? I played the entire wipe, I am ready to confirm my legit, but you just ban me and reject all tickets. How is that possible?)

[stuck token]

Why is an appeal necessary in principle if it does not help and you simply reject it?

[thorny dune]

You should see the ban reason when you try to connect

[stuck token]

Yes, I see the word “cheating,” but what does it mean? On what basis was this conclusion reached? If I am confident that I am an honest player, I have an account with 3,000 hours and expensive inventory. What is the point of cheating, and who issued this verdict on my account?

I have already asked you a question, please answer it. What is the point of an appeal if you simply rejected it with the word “Denied” and did not even explain anything?..

[thorny dune]

Nothing is there to be explained, the reason given would be the reason for the ban. No further information would be provided for what should be obvious reasons to protect our process of catching cheaters. If the appeal was denied it was likely to be found correct. Feel free to send me your SteamID if you'd like and I can take a look for you.

[stuck token]

Please take a look. https://steamcommunity.com/profiles/76561198882280285/

I have a bunch of videos from this wipe where I'm playing with my friends, and you can see that there are absolutely no cheats.

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[muted niche]

I didn’t cheat or anything, so why did I get banned?

[thorny dune]

!steamid

[glass olive]

Hey, @muted niche

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[winged bloom]

can you just please watch the guy in eu east long

his id is 76561199783685160

full cheats rn

[muted niche]

I am a player who engages in the game without any instances of cheating. Why have I been banned?SteamID64：76561199011288262

[hollow cosmos]

!report - create a report for this, thanks.

[glass olive]

Hey, @winged bloom

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow cosmos]

!appeal - if you believe that you have been unfairly banned, you need to create and appeal here:

[glass olive]

Hey, @muted niche

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[north sun]

Why rosses supply doesn’t update in the outpost on eu Monday

[hollow cosmos]

the scrap for flowers restocks VERY slowly

[north sun]

It’s empty for 20 mins I think

[winged bloom]

I ALREADY DID THAT

SAID THEY EAC CHECK

GUY FULL ESP RAGE HACK WTF IS GOING ON RUSTORIA

THIS GUY DOESNT MISS

[keen cove]

Can you lift my ban? I won't play with cheaters, please give me a chance, admin, trust me.https://steamcommunity.com/profiles/76561198446782322

I apologize for my actions which may have violated the rules.

I enjoy playing rust very much and have always aimed to be a fair player. I would appreciate it if you could review my case and consider lifting the ban. I promise to follow all rules carefully in the future.

Thank you for your time and consideration.

[stuck wren]

where can i download map

[raven mist]

They went offline mid looking into, make a new ticket if you still suspect to be cheating

Hence the reply you've gotten

[twin scarab]

hi I killed a guy who has 80 hours and stashed the loot he find loot with esp how can report him

[hollow cosmos]

!report

[glass olive]

Hey, @twin scarab

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[winged bloom]

idk what u doing after 3 tickets still sitting still

[raven mist]

You are not the only one making tickets , if you didnt get a reply yet its still being looked into

[runic steeple]

I didn't play with cheaters, but I was banned for them. The teammate was definitely without cheats, and the neighbor swore that he wasn't using any software. If there was a neighbor with software, I apologize for him and will only play with trusted teammates.
https://steamcommunity.com/id/kasail1/

[north crest]

!appeal

[glass olive]

Hey, @runic steeple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[runic steeple]

I wrote an operation, but no one responds

[normal raven]

cant join on server with reason "come to discord.gg/rustoria - Berch"

[lyric basalt]

**Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
**

[lyric basalt]

!steamid

[glass olive]

Hey, @normal raven

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[normal raven]

76561199337209656

[lyric basalt]

Send a DM to @thorny dune with your ID please

[normal raven]

how much time i need to wait?

[lyric basalt]

untill he replies

[normal raven]

[solar wharf]

hello my friend gotbanned for high risk account he is from china please reasonin g why he just started this game last 2 weeks july 27th to be exact Appeal #4ee552

[leaden bronze]

I'm already getting angry, when I go to enter the server rustoria eu main pulls me by the cable and tells me cheating, I have never used cheats and that frustrates me, I don't know why I am "banned" it is the only server where I have this error, it does not make sense

[solar wharf]

if they say your cheating then you are

[leaden bronze]

Come on, that's a mistake, my friend. They can't do things like that because innocent people eat shit.

It would be a horrible management

I think they have more sense and can look well.

I'm literally sure it's because of the vac I had in another game, because this account wasn't mine from the beginning but it had games that I liked and I bought rust

[solar wharf]

i dont know man but usually they stay hours spectating players until confirming they have some kind of cheat

but the weird thing is my friend who started this game and got banned for highrisk account no clue what it means

[mellow tundra]

@leaden bronze Have you made a ban appeal yet?

[leaden bronze]

I don't think I got banned, it was probably some mistake.

what is that and how is it done

[mellow tundra]

If you're getting disconnected for "Cheating," then you've been banned

!appeal @leaden bronze

[glass olive]

Hey, @leaden bronze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fierce totem]

better for this discord account which is the one I have in the browser @mellow tundra

I just linked it with Rustoria, the website, and also with my Steam.

!appeal @fierce totem

[glass olive]

Hey, @fierce totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow tundra]

@fierce totem Reconnect in 5 minutes, this has been resolved

[eager tusk]

admins please check 76561198978032516 cheat

[woeful kindle]

can someone pls tell me what you get in these new reward kits?

[velvet rune]

pls baned player for cheat 76561198208822511

wh and aim

[north crest]

!report

[glass olive]

Hey, @velvet rune

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jolly silo]

@raven mist check dms

[blazing flower]

!report

[glass olive]

Hey, @blazing flower

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steel glacier]

still not unbanned when the admin said i can play on my acc 😂

[pale burrow]

hello, I'm already tired of this "ban evasion" why doesn't any server have this problem, only rustoria ????

[pale burrow]

I'm not even surprised)

real cheaters play and they have 0 problems, but as soon as I click to play from the computer club I experience problems with "ban evasion" and this is not found anywhere... only rustoria surprises

[surreal wing]

hello i get banned for high risk account when i was afk xD seen meny got banned for nothing why do this server have this problem 🙁 funniest server :()

[granite gull]

I kept getting kicked for using a vpn when i tried to connect with exitlag

[raven mist]

!steamid

[umbral bane]

like can someone unban me already

[dusty sorrel]

Hey, you need to make an appeal on our site

[umbral bane]

i did

its been nearly 5 days

[lethal canopy]

help with the story EU mondays cheater with vx and his nickname is peppa pig, please help

[devout bone]

can i get help

please

[lethal canopy]

im waiting support

please help

main discord servers contact me please

i create ticket

[agile pumice]

Banned: Come to Discord.gg/rustoria - Berch

i need help! not sure what i did and im just banned?

[deft magnet]

on us monsday my stashes desawned after 4 hours

io lost all my shit

[pale burrow]

https://steamcommunity.com/profiles/76561199049795366/

[deft magnet]

can anyone help me stashes shoukld not be desapwning wihtin 4 hours

this sum bs

[long wren]

!ticket

[glass olive]

Hey, @lethal canopy

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[umbral tree]

Me and my team were just banned for 0 reason, what the fuck

[long wren]

!steamid

[glass olive]

Hey, @winged pecan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

If you try to connect to the server, you can see the reason.

[elfin steeple]

@long wren hello

[long wren]

@winged pecan your friend?

[long wren]

Hello

[elfin steeple]

What should I do if I was paid for a gift for tomorrow's wipe, but I can't log in to see the map in advance?

And it says that there is no gift in the profile.

[long wren]

Forwarded to admin

[long wren]

Preview server?

[elfin steeple]

Well, tomorrow is a wipe on Eu Medium and I asked a friend to buy me a gift, his money was debited, but he is not in my profile...

[long wren]

Is it true that you received this as a gift from a friend?

[elfin steeple]

Yes, because cards from my country are not accepted and I asked him

[pale burrow]

?

[long wren]

Did he enter his steamid correctly?

[elfin steeple]

But I can't go in and look at the map that will be in the wipe tomorrow

[elfin steeple]

yes

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[long wren]

You have staging client?

[elfin steeple]

I don't understand what you're talking about?

[long wren]

You need download staging rust

[elfin steeple]

rly ??

[elfin steeple]

Is that the only place you can watch?

[mellow tundra]

@elfin steeple You should not need staging in this case

Are you sure you have VIP for that server?

[elfin steeple]

Yes, he showed me that he paid for the gift and that he received a message on his phone about the withdrawal of the amount of 9.27 euro

[mellow tundra]

Please make a #payment-support ticket to ensure VIP was applied to the correct account.

[elfin steeple]

And a loading window appeared where it was written - Waiting for Stripe to complete transaction. This message will be updated every 5 seconds. You can safely leave this page now and you will receive your package when it is ready.

I made 2 requests

[mellow tundra]

Just create a #payment-support and our staff capable of handling payment issues will assist you

No need to make more than 1

[elfin steeple]

okay

[elfin steeple]

Most likely they will answer me yes in the morning?

[mellow tundra]

Either within the next hour, or in the morning, yes

[elfin steeple]

thank you, I'll wait

[flint bronze]

BROOOO

CHECK MY TIKET

[restive silo]

very high ping on rustoria eu medium server should be getting around 160 https://cdn.discordapp.com/attachments/1388009745679519826/1407820363194171473/8yIJNUL.png?ex=68a77e62&is=68a62ce2&hm=4aec2578fb2ade12db6ad5cc9ad562861085ff4432db47b799fedcb5673a88c7&

server hosted in uk right?

[neat pecan]

administration help my i want to ban group cheaters i can't report in the web site pls help

[long wren]

Please F7

Why cant report in the web

[neat pecan]

Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.
write in the site
i wait 1 hour

[long wren]

Ingame f7 please ty

[neat pecan]

i send in game

[fossil tree]

where should i report cheater?

[neat pecan]

i cant show you video, how they shoot

[lyric basalt]

!report

[glass olive]

Hey, @fossil tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

replied to you here #general message

[steel schooner]

i cant connect to rtg, here is such a mistake: Couldn't Download Level: RTG-3.8.1

[thorny dune]

If you see this error, try deleting the maps from your maps folder and connecting again, should fix this for you

[cyan vine]

I just got banned for playing with a cheater, I had no idea he was cheating, how do I appeal?

nvm, I have created an appeal.

[cyan vine]

When my appeal gets a response, how will I be notified?

[sacred magnet]

@toxic shard wens eu low pop wipe

[lean shuttle]

guys, Appeal #3714c9 has been approved on the 15th, but i am still banned

[ocean thistle]

Can you try again in 15 minutes

[lean shuttle]

yes i will, did you just removed it? because i made the request on the 15th, 5 days ago and I was told the same thing

[ocean thistle]

That's approximately how long it takes for the fix to sync with our servers. I'll be around for a bit longer just in case you still can't connect

[lean shuttle]

I have been told to wait 15 minutes since the 15th of August, that was 5 days ago 😄

[ocean thistle]

Yeah I fixed it again moments ago :)

[lean shuttle]

ahh, I apologize then

[ocean thistle]

Fixed it again, it's a bit stubborn

[lean shuttle]

the server doesnt seem to like me 😄

[wraith skiff]

is their a ban rule where if you have 1 game banned account in 365 days you can appeal than play again?

or is it if youve been banned ever on an alt you cannot play at all

[ocean thistle]

https://rustoria.co/rules/vanilla

[ocean thistle]

Uh your issue is very strange. Let me reach out to someone

[lean shuttle]

take your time, my premade already went to sleep 😄

[cyan vine]

How do I know if my appeal gets a response

[thorny dune]

You can keep checking back on the website where you submitted the appeal, you can open your existing appeal and see any updates in there

[cyan vine]

I cant find the ticket on there

[lean shuttle]

https://rustoria.co/support/appeals

or click on tickets

[ocean thistle]

I've made another adjustment and this should do it. Can you try to connect again in 15 minutes? Please do wait the 15 minutes out tho

[lean shuttle]

no worries, i have put up a timer 😄

[tender ruin]

guys please help me I've never played with cheats but I got banned while I wasn't playing on the server for a few days. What should I do in this situation?

[queen sonnet]

can u check my Appeal #b38996 please

or tbh my wipe is over at this point, take ur time with it

[umbral bane]

dont even bother with appeal they will take 3 weeks to respond and still ban you for no reason this server is so fucking shit

all admins can suck my fat chose stupid cunts

[long wren]

Only banning admin can reply to appeal

[long wren]

🙃

[tulip quail]

do mods help with in game problems?

[umbral bane]

fuck you crazy

[long wren]

Move #general k

[umbral bane]

get a life discord mod

look at yourself you fat fuck

[long wren]

If you've calmed down, please dm me

[umbral bane]

i di

did

[fathom yew]

Ticket #07f593 plz check

[left kindle]

Ticket #07f593 plz check

[cyan vine]

Appeal #2089da whoever banned me please review, thanks

[long wren]

Only banning admin can reply to your appeal

[gentle storm]

please i need help Appeal #871242

[fervent yarrow]

<@&874995535881326632>
Appeal #3e43a9

What is this? xDD

[heavy blaze]

need help with ban apeal

[long wren]

Only banning admin can reply guys @fervent yarrow @gentle storm and no need tag admin

[long wren]

What do you need help with

[heavy blaze]

got banned for cheating for some reason

[long wren]

Submit an appeal

Thank you

[heavy blaze]

where?

[long wren]

!appeal

[glass olive]

Hey, @heavy blaze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fervent yarrow]

I want to understand which other game with a cheater I was banned for? I am wasting time on such a stupid mistake.

[long wren]

Other games banned?

[fervent yarrow]

No, I was banned for playing with a cheater.

[long wren]

Oh, please wait for the response to the appeal.

[fervent yarrow]

This is nonsense because I only have my friend in the team whom I have not changed and he is playing now.

xDDDD

[long wren]

^ @fervent yarrow

[fervent yarrow]

How long should I expect?

[long wren]

typically a response to an appeal will take 1-3 days.

[fervent yarrow]

So because of an administrator's mistake, I have to wait 3 days where in the end I will be declared innocent and I won't receive any compensation for the time spent waiting?

[devout bone]

yo

crazy add me ill show i can't appeal

you guys dont believe me

[cyan vine]

I said "whoever banned me"

[long wren]

You dont need know banning admin

[cyan vine]

I didnt say so lmao, I said "whoever banned me, can you please check my appeal" Or something along the lines.

[long wren]

No one can respond to your appeal.

[cyan vine]

Why? I thought whom banned me could.

[heavy blaze]

need help with my ban appeal

make a ticket and stuff

[smoky cape]

!appeal

[glass olive]

Hey, @heavy blaze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thick nexus]

any admin know why i cant map eu main map number1 it says server update recquired

[wraith skiff]

#04005d could someone look at that please

[heavy blaze]

can someone look at my ban appeal please

[thick nexus]

<@&274971100184576010>

[sterile rapids]

need to talk to an admin asap

[hardy musk]

<@&274971100184576010>

we need help urgent

our tc just disappeard on us and we cant place another we had like 400 hqm in it what can we do

[long wren]

admin does not interfere with gameplay at all

[long wren]

What do you need help with

[hardy musk]

hes asking about the same

[long wren]

Ah

[long wren]

Admins cannot interfere ingame.

[hardy musk]

ok we figured it out but we are asking how this could happen

[hardy musk]

!

[sterile rapids]

so yall let a cheater make our main tc just vanish but cant interfere?

[long wren]

Oh the cheater made your tc disappear?

We do not allow the use of cheats 🙂

[sterile rapids]

so main tc just rnadomlu poofed into thin air?

randomly

i understand you dont allow but doesnt mean ppl still cant chat lol thats why their is a system to ban them

[long wren]

Yes, it's possible

Rust bug

[sterile rapids]

thats why we were trying to get in touch with someone we fixed it but costed us alot of mats

[abstract pilot]

can someone help me please, i cant connect to the server and it said high risk account

[raw pewter]

You will need to make an appeal

!appeal

[glass olive]

Hey, @raw pewter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

the only case that could happend without puting a stash/... is if you messed up your build and connect 2 building which had 2 tcs

when that happend, one of the TC get ent deleted by the game

but you really need to messed up your build for that to happend

[sleek pond]

When will the EU medium server be available?

[north wren]

au servers ever gonna be up ?

@toxic shard any info about au servers still being down?

[raven bison]

working on it

[north wren]

eta?

[humble zealot]

Please dont ping staff they are hard workers

[north wren]

clearly not since servers been down since midday

[humble zealot]

They are trying there hardest at the moment! If you are just able to keep cool calm and collective it should be up in no time!

[north wren]

on ya staff, didnt even wipe the server

[merry sierra]

Why is SEA main timing out most our UI every 5 minutes?

SEA long no issue, SEA main just non stop issues

[soft comet]

it’s more like every 1 minute

[merry sierra]

Where is the network technician?!

[soft comet]

last week couldn’t have a gun fight without lag and freezing, this week can’t farm a tree without being timed out

[simple aspen]

bruh why do i keep getting timed out

[flint bronze]

bro i can check my ticket?

[simple aspen]

sending me back to main menu

[flint bronze]

https://steamcommunity.com/profiles/76561199445591614/

[soft comet]

top of the line hardware 🤣

[abstract pilot]

thank you, it was a false ban

[molten flicker]

Sea Main issue had forward to devs, will get back here once I got the answer

[cold quarry]

Where to report ticket?

[dusty sorrel]

!report

[glass olive]

Hey, @cold quarry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[molten flicker]

If you are currently experiencing time out issues at Sea Main, feel free make network ticket at https://discord.com/channels/274965952116817920/989424320797364224 and our network staff will assist you

[tidal sentinel]

[flint bronze]

bro

@gloomy sparrow@west osprey@toxic shard@raw pewter

[gloomy sparrow]

?

[flint bronze]

I'VE BEEN WAITING FOR AN ANSWER TO MY REQUEST FOR 18 HOURS. CAN I SEE IT NOW?

[gloomy sparrow]

what kind of request?

[flint bronze]

Please check my ticket.

https://steamcommunity.com/profiles/76561199445591614/

I waited for 18 hours for a response.

[gloomy sparrow]

Wait for a response on your appeal, standard response time is 1-3 days

[flint bronze]

https://cdn.discordapp.com/attachments/1103133849547976894/1294372089557553222/attachment.gif

Ok

[placid shuttle]

May I speak with an administrator, please?

[long wren]

which about?

[placid shuttle]

.co eu medium

[long wren]

and?

[placid shuttle]

Administrator

[long wren]

What exactly do you need help with?

cheater?

[placid shuttle]

Yesterday, my game account was unexpectedly banned, and I would like to understand the reasons behind the ban in order to avoid making the same mistakes in the future.

[long wren]

have you submit an appeal?

[placid shuttle]

I am unsure where to submit the aforementioned.

[long wren]

!appeal

[glass olive]

Hey, @placid shuttle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raw pewter]

can you please stop tagging random admins, we are not the admin who incharge of your ticket 😐

just be patient and wait

[neon saddle]

Banned: High Risk Account ?

why i get that guys

[raw pewter]

!appeal @neon saddle

[glass olive]

Hey, @neon saddle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon saddle]

cant

[raven inlet]

#AskingforaFriend
But is occupying the entire map as a 50 man zerg allowed? Talking about EU Long III

[spring abyss]

can i speak to any admin about my ban "playing with cheater" when i was offline ???

[raven mist]

We dont have a eu long 3

[raven inlet]

I totally didn't ask it on the wrong server Sigh

[keen phoenix]

#vip-stock-role-assign

[fervent yarrow]

Admins, are you ok?

"Woah, slow down
You are not authorized to create a ticket. If you believe this is an error, please contact management."

[keen parrot]

How do I transfer my VIP status to another server?

[thorny dune]

If the VIP is eligible, you can request this here #payment-support

[keen parrot]

thx

[quaint sand]

what is rustoria eu main prewie map ip?

[gleaming sky]

/map

[glass olive]

Hey, @quaint sand

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[zenith ether]

GUYS, RUSTORIA EU MAIN IS VERY SLOW, LAGS

[zenith ether]

BRO,HI

[rocky root]

can i get some admin help please?

<@&274971100184576010>

[limber pike]

/ticket

[glass olive]

Hey, @limber pike

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[left kindle]

Ticket #86d668 plz check

[long wren]

what do you need help

[fervent yarrow]

Can you tell me why I can't submit tickets on the website?

"Woah, slow down
You are not authorized to create a ticket. If you believe this is an error, please contact management."

[long wren]

Trying to make too many tickets

maybe

[fervent yarrow]

I am trying to create a ticket to discuss my ban. My appeal was closed without an adequate response - I don't see where I can write in Discord, the administrators are categorically ignoring me.

[rocky root]

i already made a ticket, but wanted you to ban a guy. he was spamming hard N word after he killed me

[long wren]

he typing ingame chat n word?

[rocky root]

No. He was saying in voice

[long wren]

ingame voice?

[rocky root]

I didnt have my obs on to record it

[rocky root]

Yes

[long wren]

we dont moderate voicechat

[rocky root]

He then laughed about it in chat saying he will only get maximum muted for that

[night magnet]

<@&874995535881326632> could someone help me w ban please, asap

[rocky root]

Ok np

If I have it screen recorded then youcan ban right?

[long wren]

what do you need help with

[red plank]

how can you see if you have vip or not?

[long wren]

nah

[rocky root]

Damn :(

[long wren]

https://donate.rustoria.co/

You can check by login into the website.

[night magnet]

got falsely banned last week, and im about to buy VIP for wipe but still got 7 hours left on ban. is it possible to remove the last 7 hours so i can buy 30 day VIP and get on for wipe (@Lkitty) can back up i was banned falsely hense the ban removal to 7 days🙌

[long roost]

yall sum hoes for declining fr, now it makes me wanna actually cheat

i have unlimited rust accounts im finna terrorize yall lmao

[long wren]

playing with cheater banned?

[night magnet]

Yep, explained all to L kitty and they removed it as it wasnt my fault (found the guy in a lfg discord)

[long roost]

i thought after a year i could come back if i didnt have any other things

[night magnet]

just was told it would be removed for wipe

[long wren]

and appeal was denied?

[polar depot]

eu medium?

[night magnet]

nah they accepted it was perm but they said it would be removed for 3pm wipe and its not removed till 10pm today for some reason

[long roost]

nah thats retarded im ruining the server every chance i get

[long wren]

My dear, it's not your fault, it's the player who used the cheat.

[polar depot]

wipe eu medium?

[night magnet]

yes ik, super annoying thats why i was asking if the last 7 hours of the ban can be cleared like they said it would be

cause i was about to buy vip but i cant until last 7 hours of the ban are removed

[spark kiln]

cheater in your ui or base

[glass olive]

Hey, @spark kiln

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pulsar meadow]

Hello any help i have VIP in medium but im now in queue?

i dc and reconnect but still got queue

[valid falcon]

i buy vip us main but i cant get 2x map vote

i need help

[long wren]

Then you just have to wait until the ban period expires.

[tribal canopy]

Bro, Main is wiping some time today or? ...

[long wren]

please make a #payment-support

[sweet sapphire]

my friends got their association ban removed early for wipe today, if there any chance an admin can quickly accept my appeal and do the same for me please. 76561197963482067

[night magnet]

yes, i know thats why im asking for it to be removed as they said it would be removed by 3pm UK time and its not. (+ Im litreally on the VIP page to buy my 30 day vip)

[dire robin]

is us mondays down cant connect

[long wren]

where your friend?

[sweet sapphire]

want me to send their id?

[night magnet]

yep i need the same thing to

[long wren]

nah

[night magnet]

can you remove mine also please, same reasoning?

[long wren]

submit an appeal your friend?

[dire robin]

is us mondays down cant connect

[sweet sapphire]

my friends already appealed and got unbanned, i just need my appeal to be checked. server jsut wiped so asking for a favour.

[lean dragon]

guys what do i have to do if i have infinite receiving data

[sweet sapphire]

restart

[lean dragon]

restart server? or wha
or reconnect

[sweet sapphire]

no ur game

[long wren]

reconnect

[lean dragon]

wdym fr

[quaint sand]

why isnt vip working

i even restarted game

[long wren]

What is the status of the appeal?

[long wren]

#payment-support

[keen carbon]

what does it mean: "Couldnt Download Level" ?

rustoria medium

[night magnet]

approved just need the last 7 hours removed as they said it would be done by now

[long wren]

can you post full screenshot?

[balmy cypress]

Looking @night magnet

You are showing a screenshot of an appeal that is 9 months old lol

https://rustoria.co/support/appeals/99db45

here is your recent denied appeal

[long wren]

lmao

[spark kiln]

@balmy cypress my teamate bought me vip for EU main on accident instead of EU medium

is there anyway to get it transferred over to eu medium since i havent used it yet

[balmy cypress]

I do see you have a ban expiring in 7 hours, have expired it now so you can play wipe @night magnet

[balmy cypress]

#payment-support is the best place for this

[sweet sapphire]

@balmy cypress if its possible to check my ticket after, would be most appreciated. 76561197963482067

[night magnet]

legend thankyou!

[night magnet]

didnt realise that was from 9 months sorry ahahah thought the bottom one was most recent

[long wren]

That's called an excuse 🙃

[night magnet]

pretty easy to miss tbh when your not familar with the layout

[long wren]

No you knew lol

[night magnet]

ok

[thick ferry]

how many slots on medium eu?

[night magnet]

still says not expired @balmy cypress and i just bought VIP

[balmy cypress]

You have to wait a bit

[long wren]

max 700

[balmy cypress]

Also keep in mind buying VIP won’t get you unbanned early nor get you priority support

Should be max 5-10 mins

[grim portal]

(spam) expand slots

[night magnet]

super thankful for your help, thanks

[grim portal]

(spam) expand slots

[pastel epoch]

main EU SO LAGGING BRO

Restart the server please

[long wren]

what do you want?

[austere onyx]

where do i buy vip

[long wren]

!donate

[glass olive]

Hey, @austere onyx

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sweet sapphire]

any chance for my ticket to get checked so i can play wipe

[keen carbon]

what does it mean: "Couldnt Download Level" ?

[valid falcon]

how many hours can vote ?

What are the criteria for voting?

[toxic shard]

we do not disclose the value, but it's based on active hours

[sonic onyx]

EU Main 4000ping perma i cant spawn and do nothing ..

[long wren]

He bought VIP but he say cant vote. #support message

[toxic shard]

vip doesn't bypass the initial restriction

some people would spam buy vips to vote

[cloud sluice]

any admins online. there is a cheater with a non set-up account just aimbotting everyone please check the ticket Ticket #88aa06 this is his account https://steamcommunity.com/profiles/76561199409521347

[keen carbon]

where i can download map?

[rough sapphire]

Hey my friends appeal got accepted

but he is still banned

[drifting herald]

Can you or your friend provide their steamid ?

[cloud sluice]

any admins online. there is a cheater with a non set-up account just aimbotting everyone please check the ticket Ticket #88aa06 this is his account

[sweet sapphire]

76561197963482067

[left pebble]

how long until wipe time for medium
?

[manic copper]

76561199240768490 haker pliz help

[drifting herald]

!report

[glass olive]

Hey, @manic copper

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[boreal copper]

its been1 hour im in q but now thats its finish im stuck in receiving data what should i do?

i dont have the 5min cooldown right?

[sweet sapphire]

any update on this? @drifting herald

[toxic shard]

it's not 5 minutes but there is a short protection, can't say in which state you are or if you are still connected to the server

[errant python]

Вайп когда

[rough sapphire]

Hey Marc, sorry for the ping, could you please check our friends appeal? He's accepted, but not unbanned yet and it's been an hour. We're already playing wipe and it would be very appreciated - 76561197963482067

[errant python]

На мейн

[toxic shard]

appeals are not handled via discord, the admin in charge will review it when available

[rough sapphire]

It's already appealed and accepted

but the admin forgot to actually unban him

[tacit cliff]

the appeal is alrdy reviewed and ACCEPTED

1h ago

but he cant connect to the server

[toxic shard]

tell him to stop spam reconenct and wait a bit to try out

[rough sapphire]

He's already done that

[toxic shard]

no ... I can see him trying to reconnect too often

wait I see something esle

you got 2 appeals one approved and 1 denied (which expires tomorrow)

I'm sending them to the admin in charge for review

[rough sapphire]

yeah he re-appealed and got approved

[toxic shard]

it's more complicated but like I said I sent it

[fickle cradle]

76561199003448436 most likely hacking

[drifting herald]

!report

[glass olive]

Hey, @fickle cradle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[orchid quail]

how can I get VIP in EU medium

[drifting herald]

!donate

[glass olive]

Hey, @orchid quail

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sweet sapphire]

I don't understand how you find it complex, my first appeal was denied, I then appealed after my teammates was granted an unbanned in which mine was accepted too. I just need my ban to be removed

[toxic shard]

you can't understand without seeing what I see

[sweet sapphire]

Mhm

[foggy copper]

admin

how can i report a map bug

@toxic shard

you can go in the terrain

[toxic shard]

!ticket

[glass olive]

Hey, @foggy copper

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sacred magnet]

@toxic shard

how do i go see if my ban appeal has been denied or appealed

[river prism]

!report

[glass olive]

Hey, @river prism

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy dirge]

@sacred magnet You will see the status update in the appeal.

[sacred magnet]

yh i found it thanks

[pseudo parcel]

can i please get some help from an admin an appeal has already been sent but ive been false banned a second time in a month for literally no reason. i wasn't even on when the ban was put into effect I'm in the waitingin the support channel

[raven mist]

!steamid

[glass olive]

Hey, @pseudo parcel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pseudo parcel]

76561198957569156

[raven mist]

You're online and playing?

[pseudo parcel]

im online in the main menu. i cant play it says im banned

[raven mist]

Ru sure this is the right ID?

[pseudo parcel]

ope no hold on

76561198847394799

thats the right one sorry

[tender ruin]

Hello, I was also banned by mistake when I was offline

[pseudo parcel]

last time luke said i won the reverse lottery and got pulled into a large ban wave by accident. im assuming thats what happned this time.

[tender ruin]

my steam ID 76561199569993780

[raven mist]

Should be fixed now

[pseudo parcel]

thank you

[raven mist]

Doesnt seem like a mistake, please appeal whenever your gameban reached 180 days

[tender ruin]

In what way??

[raven mist]

Wdym what way?

[tender ruin]

What do you mean

[raven mist]

I mean that you can appeal whenever your alt gamebanned account reached 180 days

[tender ruin]

Why can't I submit it until it's 180 days old?

[raven mist]

https://files.rustoria.co/shenzy/ecb04cca-0c14-44ab-9a73-94d69ed4c2a1.png

[tender ruin]

I only have a ban on my rustoria 10x eu account

[raven mist]

Read above

[tender ruin]

So if I'm banned by mistake on one server, I can't appeal for 180 days?

[raven mist]

You're not banned by mistake.. You're gamebanned lol

[tender ruin]

I'm only banned on your fucking server

[raven mist]

Ok, try to login with your alt on another server

[tender ruin]

I'm currently playing wip on magick rust 19

[raven mist]

With your alt

[raven mist]

https://steamcommunity.com/profiles/76561199105866741

https://files.rustoria.co/shenzy/f279cbc3-27b4-4a0d-91b6-787188a9d3a7.png

[tender ruin]

my account is banned, but I'm playing on the account with the nickname GLORY TO RUSSIA

76561199569993780

[raven mist]

Lets go back to step one -

[dusk vapor]

[tender ruin]

send it as a message instead of a screenshot, I'll send it to the translator

[raven mist]

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have more than 1 gameban on other accounts.
• You have an account that is banned on our servers and are playing on another account.
  We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.

[tender ruin]

well, these are vanilla servers, not mods

[raven mist]

You are NOT allowed on our Modded servers if your situation is one of the following:

• You have a gameban on another account within the last 180 days.
• You have an account that is banned on our servers and are playing on another account.

[tender ruin]

So when I've had 19 days on that account, I can appeal on this one?

Or will I not be able to submit it at all?

[raven mist]

Correct, you can appeal whenever it reached 180 days

[spare agate]

why did I just get kicked for "High Risk Account", was just about to take bradley with the team

https://steamcommunity.com/profiles/76561199403869500/

US Rustoria Main

[toxic shard]

!appeal provide all your accounts

[glass olive]

Hey, @spare agate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawdry nest]

why are the servers so laggy recently

[toxic shard]

which one ?

[tawdry nest]

10x

minis rubberband like crazy

[toxic shard]

server looks fine

[tawdry nest]

idk but its been happening for alot of people. not sure what it is

[spare agate]

Created

[toxic shard]

#support message

[gritty rock]

#support I got banned and I havent played on a EU medium rustoria.co before can somone help https://steamcommunity.com/profiles/76561199059270755/edit/miniprofile

[worn echo]

hello I need some assistance

[long wren]

!appeal

[glass olive]

Hey, @gritty rock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

what do you need help with?

[worn echo]

Was just wondering why you ban one guy and not his team 😂

[worn echo]

thanks admins finally unfortunate too late until they raided us...

[celest granite]

Why bye ?

Who is cheater

Admin told pls

All is “playing with cheater”

[celest granite]

Cry more

[unique cargo]

"steam auth game banned" wtf i didnt do anything

[toxic shard]

That' would be what you need to put in your FP/EAC appeal

if it's a gameban it's not from us

[unique cargo]

alright

where do i go to appeal?

[mellow tundra]

For EAC: https://www.easy.ac/en-US/support/contact/appeal

[unique cargo]

it could be bugged too idk steam is saying the ban expires today

[mellow tundra]

@unique cargo It's a tempban? or

send a pic of what steam says, you can DM me if you'd like

[unique cargo]

sent

[pastel brook]

<@&874995535881326632> porfavor alguien que me ayude no me desbanean y no me responden, no hay motivo alguno

[lone helm]

Rustoria eu east long cheater +SEN

[mental patrol]

<@&874995535881326632> ?¡ me pueden ayudar?

[balmy cypress]

?steamid

[glass olive]

Hey, @pastel brook

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

¿Qué ocurre?

[balmy cypress]

?report

[glass olive]

Hey, @lone helm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lone helm]

i did allready

[balmy cypress]

It will have a response soon

[mental patrol]

me aparece cheating en sl server

nose si fue ban por error o me banearon por algo

[balmy cypress]

Crea un ticket: https://rustoria.co/support/

[fervent yarrow]

Where can I file a complaint about the administrator? I can't submit a ticket on the site - it says I need to contact the administration.

<@&874995535881326632>

[balmy cypress]

Hey, you can message me directly with a complaint. We can discuss

[fervent yarrow]

Go DM

[mental patrol]

i create a ticket,When you can answer them I would appreciate it.

[pastel brook]

@balmy cypress 76561198315030078

[glossy viper]

steam id: 76561199855952821

[low adder]

<@&874995535881326632> Please help, the cheater won't let me play. Steam ID 76561199822506033 Name LIQUIFY Aim!!!!!!!!!!

[mental patrol]

@balmy cypress steam id:1912750007

[cloud lagoon]

HOW COME I GET BANNED FOR PLAYING WITH CHEATER AND MY TEAM MATE SAME THING? I JUST REPORTED SOMEONE ELSE FOR CHEATING AND THEN YALL BAN ME?

@balmy cypress how come yall banned me?

[balmy cypress]

You don't need to keep writing here, it will be replied to when we have a chance

[balmy cypress]

no idea who you are

send steam

[balmy cypress]

?appeal

[glass olive]

Hey, @low adder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

?appeal

[glass olive]

Hey, @pastel brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cloud lagoon]

i dont understand how i get banned for playing with cheater and its complete bullshit

[balmy cypress]

You were probably playing with a cheater

would be my rough guess

[cloud lagoon]

it says he was playiong with cheater too tho and it wa sjust us two? whos the one cheating?

[balmy cypress]

Your teammate Racing Fuel was found to be cheating

[cloud lagoon]

how can itell when theyre cheating?

[balmy cypress]

Thats up to you, your teammates are your responsibility

Looks to me like this isn't the first time you've played with the same cheater

[cloud lagoon]

he added me last night i had no clue. this is my favorite server i just blocked him

same cheater?

[balmy cypress]

Right, and the same thing happened last time right?

[cloud lagoon]

yea it was the same guy i played with tho

i didnt know him either i swear im staying solo from now on

[balmy cypress]

So you played with the same cheater twice?

or did you miswrite that

[cloud lagoon]

no it was two different ppl it happened to me a month ago with someone else

[umbral bane]

why did my appeal get denied

[balmy cypress]

Free to chat in voice?

[cloud lagoon]

yes

[balmy cypress]

should say on the appeal

[umbral bane]

i dosent

[balmy cypress]

https://discord.gg/QkpVrN6d @cloud lagoon

[balmy cypress]

send a link to your profile

[umbral bane]

and we i rejoin says the the same things

my steam?

https://steamcommunity.com/profiles/76561199821777055/

[empty bloom]

how do i make appeal ?

[north crest]

!appeal

[glass olive]

Hey, @empty bloom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pastel brook]

@balmy cypress pls unbaned bro.. no me dan respuesta alguna.. compre vip y solo jugue 2 dias.. no tienen motivo alguno por el baneo

@balmy cypress nose que pruebas puedo mostrar si no uso ni hacks ni script .. me piden que apele en un texto.. es un meme eso

[mental patrol]

okay am sorry

[mental patrol]

nose bro yo igual estoy esperand respuesta

[empty bloom]

<@&274971100184576010> what if i dont know my steam acc can i not make an appeal

iv been ban for like 3 months already for playing with a cheater and im still notban ?????

[lyric basalt]

if you dont know your steam account how should we

[empty bloom]

ill send u a pic of it

[mellow tundra]

!steamid @empty bloom

[glass olive]

Hey, @empty bloom

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mellow tundra]

you can get your steamid there

[empty bloom]

76561198796253087

thats my steam id

@mellow tundra

@mellow tundra

[mellow tundra]

If you can get your steamid by logging in on our site, you can log in to our appeals site to make a ban appeal

[empty bloom]

wym

[mellow tundra]

Well know you clearly know your steam account

So make an appeal

[empty bloom]

i cant tho its asking for my password i dont know it

[hollow flame]

Hello. I bought VIP and it doesn't work. Here's my Steam link - https://steamcommunity.com/profiles/76561198952303836/ . Server: EU Medium

[mellow tundra]

#payment-support @hollow flame

[hollow flame]

thx

[regal reef]

br mein =conection attempled filed

[hexed nimbus]

reconnect

[regal reef]

=conection attempled filed

[mental patrol]

consulta, cuando te contestan el ticket te avisan en ds o tengo que entrar al sitio web

[hexed nimbus]

ticket for what ?

[regal reef]

I waited 30 minutes to get in, I got in and they kicked me out, then they showed me a connection atempered filed sign and every time I reconnected they showed me the same sign, now I have to wait in a queue of 138 players

[umbral bane]

why am i banned

why did my appeal get denied

[mental patrol]

apeal sorry

[hexed nimbus]

1 to 3 business days as you are verified you will get a dm if you get a reply but you can always check on the same page you made it

[mental patrol]

okay thanks

[umbral bane]

i waited 4 days and got denied didnt even say a reason

[hexed nimbus]

1. you can see that if you try to join 2. should be in the ticket

[umbral bane]

i did join

still says the same thing as before nothing chaged

[balmy cypress]

Looking @umbral bane

[umbral bane]

okay

[wraith perch]

is the website down or something?

like to buy vip and stuff

[balmy cypress]

We didn't believe what you were writing, you will need to find a different server to play on

[hexed nimbus]

works for me

[balmy cypress]

seems good on my end

its not loading at all?

or do you see an error

[wraith perch]

like its just stuck here

it wotn load at all for me

wont*

[balmy cypress]

Turn off / turn on a VPN and if you don't have one, I'd suggest using mobile hotspot from your phone for your computer internet to login, seems network related