support

[raven mist]

Ah you got an appeal open i see

We’ll get back to you asap if u replied

[indigo moss]

i replied on ticket

[ornate schooner]

My main account was banned 4 months ago. I recently created another account and I'm playing with my team again. My main account was hacked and I no longer have access to it and apparently they used it to hack or scam people. For that reason, I have VAC on that account.
IF YOU DON'T TRUST ME, I ACCEPT ANY TYPE OF REVIEW OF MY PC. PLEASE, I HAVE NOTHING AND I WANT TO PLAY.

@raven mist

[raven mist]

Did you appeal?

[ornate schooner]

YES

[raven mist]

And what was the outcome? Or is it still open?

[ornate schooner]

But they don't give me any solution, they don't even offer me a review of my PC.

[raven mist]

We dont do that indeed

So did you get an answer already? Was it denied or acceptee

[ornate schooner]

I don't know because he couldn't explain himself, therefore, I didn't get a concrete answer. Can I make the appeal with you?

[raven mist]

If your appeal is open on our website you’ll need to wait for the outcome

Best to provide any info of your hacked account

[main tulip]

where should i go if i was kicked for the reason of going to discord?

[raven mist]

What name does it say

@main tulip

[ornate schooner]

Where do I provide the information that they have hacked? Through this channel or where? Because I already made the appeal but they haven't accepted yet. I have proof that my Gmail was hacked and I also have discord proof of the links they sent to my colleagues.

[raven mist]

On your appeal

Screenhots of recovery etc

[main tulip]

what is my nickname?

[ornate schooner]

Ok, I'm going to wait for them to accept the appeal.

[raven mist]

No on the ban reason, what name is being the come to discord

[hazy falcon]

anyone knows

[main tulip]

斯罗利克 -my nickname in Rust

[hazy falcon]

if informatic terminal is disabled in rustoria eu small?

doesnt work for me i cant see cameras and cant write codes

[main tulip]

Berch

[raven mist]

@thorny dune

[raven mist]

Hmmm not sure

Will forward to our devs

[thorny dune]

Feel free to DM me your SteamID, will reply as soon as possible

[hazy falcon]

tell me something as soon as u can

thank you

[main tulip]

76561199075641331 id , reason for ban - cam to discord

[cerulean field]

jst wait fr help

[hollow hornet]

please can someone look into my ban appeal me and my friend just got banned on east long cuz hes playing on fresh acc look into my ban appeal pls theres link to his main

[thorny dune]

Their ban has nothing to do with playing on a fresh account, they are banned for cheating. Appeals take 1-3 days, often quicker but we will respond as quickly as possible

[hollow hornet]

maaaaaaaaaaaan it has everything to do with that he has 30 hours on that acc

[faint tendon]

guys please i need an admin or moderator please

in ''waiting for support'' channel

[oblique willow]

Hey I opened a ticket yesterday for network-support and I didn't get an answer yet. Its possible for an admin to take a look? ticket is latam-0227

[thorny dune]

Again, nothing to do with that, they are banned for cheating

[hollow hornet]

again yes thats what it says but im 100% sure the person who banned us did not even spectate the us play and just banned us cuz my friend has 30 hours on that acc

[faint tendon]

can i get someone to talk to @thorny dune

About a ban issue

[oblique willow]

I mean you said he's playing on a second fresh account. Why would he be playing there lol

[raven mist]

We dont ban purely because someones profile is fresh

if he's banned for cheating

then its cheating

Simple as that lol

[hollow hornet]

thats crazy

[oblique willow]

Shenzyyy how much time it takes for someone to look at my network ticket?

[faint tendon]

@raven mist can i get someone to talk to ?

[thorny dune]

Network tickets are dealt with by a smaller more specialised team for that area but they will take a look and get back to you as soon as they can

[hollow hornet]

hire new admins then cuz this is hilarious NO ONE IS CHEATING

[oblique willow]

Why is he playing on a second account?

[thorny dune]

You can also try a VPN if that's an option for you which may help in the meantime

[hollow hornet]

IDK ask him @faint tendon

cant he play on a fresh acc ? thats not the point i get it if he gets banned for high risk acc or sum but he got banned for CHEATING lol

[oblique willow]

Do you know of any free VPN?

[oblique willow]

Noone plays in a fresh account for no reason. He's either cheating or ban evading

[cerulean field]

cry more

[thorny dune]

You can try Proton VPN

[oblique willow]

I will give it a try. Thank you

[hollow hornet]

sybau russian

[faint tendon]

how do i get someone to help me one on one

like in the way of talking

[toxic shard]

We don't have that

[faint tendon]

@thorny dune

[toxic shard]

appeals MUST go on the website

[cerulean field]

ukrainian btw

[hollow hornet]

sure buddy u sybau too lol we have been playing together for years now

[hollow hornet]

even worse

[thorny dune]

All appeals go through the website here https://rustoria.co/support/appeals, this is a one to one with your banning admin where you can provide all the information you wish

[hollow hornet]

why is there waiting for support VC when theres no one to talk to ?

[oblique willow]

Well now you know he's banned for a reason

[hollow hornet]

sure had to ban us cuz we were about to take over snow

[toxic shard]

VC is not for appeals/reports

[hollow hornet]

its not

[cerulean field]

womp womp

[hollow hornet]

cyka

[cerulean field]

sam takoi

[hollow hornet]

please if theres an admin that has time check @faint tendon appeal he linked his main acc and his twitch account in the appeal @thorny dune 👌

[next urchin]

ticket

[drifting herald]

!ticket

[glass olive]

Hey, @next urchin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[next urchin]

admin

why i get play with hacker

please

[toxic shard]

There is no point pingin/... the appeal will be handled on due time

pingin/spamming won't get you anywhere

neither will arguing get you anywhere

[hollow hornet]

thats sad .... bro just wanted to snowball and he got false banned 🙁

[toxic shard]

that won't happend

[hollow hornet]

it already did

[toxic shard]

also speaking about "twitch" when the last time a stream was done was 5 years ago is not really ...

[next urchin]

76561198357781318，i don't use hack ，please

[hollow hornet]

5 years ago??? bro was streaming last year lol

[sharp robin]

im stuck on downloading world with every official server tryna load in us main rustoria

restarted game and pc but nothign helps

[hollow hornet]

ye u dont see it ? lol

[sharp robin]

marc do u know anything to help bro pls?

[next urchin]

marc，Can you check for me? What's going on? Who has a problem in the team?

[toxic shard]

Not much we can do, you can try t odownload it manually in #wipe-feed

or try to reconnect

[thorny dune]

You could try a vpn, you can also download the map before connecting which you can find in #wipe-feed

[sharp robin]

ok ill try

[toxic shard]

You know what I mean

[hollow hornet]

i acc dont

[sharp robin]

how do i download it marc

i got the map

[hollow hornet]

and hoss is saying its not correct so maybe your graph is not working properly lol @toxic shard

[faint tendon]

https://www.twitch.tv/bighossw

this is the twitch account

@toxic shard

its made in 2024

idk which one ur looking at but thats not my twitch acc what u sent

[thorny dune]

If you've downloaded the map, drag it into your maps folder under your Rust installation

[sharp robin]

ok ty

[toxic shard]

You can't use a stream in an appeal if you didnt'stream for months

only not being on stream during a ban is already non valid

[next urchin]

please！my teammates all get vip，but get play with hacker,Excuse me, where is the problem?

[hollow hornet]

how is bro supposed to defend than ?

i was recording the whole thing but from my pov can that help somewhow ??

[toxic shard]

well make the argument in the appeal and we will review it in due time

[faint tendon]

but marc is it possible to get a review

[toxic shard]

was just responding to your "he is a twitch streamer" argument to make it go faster

[faint tendon]

from an admin that banned me

not someone random

[toxic shard]

ofc, it will be done in the appeal on the website

but you insist on speaking on discord

[hollow hornet]

ye like check pc and shit bro literally bought new pc yesterday lol

[faint tendon]

marc will it be reviewed by admin that banned me or whoever sees it first

[toxic shard]

in the case of a cheating ban it should be by the banning admin

[faint tendon]

alright

thats all dont mind my friend

[next urchin]

but we No cheating

[faint tendon]

he loves questioning

[hollow hornet]

i do

[next urchin]

Excuse me, where is the problem?

[toxic shard]

That would be a question for FP/EAC, one of your teamate got GameBanned

[oblique willow]

Unlucky. The free trial doesn't have Brasil as one of the free servers 🙁

[next urchin]

But I didn't find any teammates who had this problem.

Excuse me, which teammate has a problem

[toxic shard]

ЙОДА

[next urchin]

This man doesn't play with us anymore! Excuse me, how many days have I been banned?

[toxic shard]

usualy this kind of ban last 7 days

[next urchin]

thanks

[stuck flax]

I was banned while I was playing at an internet café just now, but I didn't do anything. I was just dismantling things and didn't even kill anyone. Can you help me check?

[outer stirrup]

my appeal has been pending for more than 24 hours

[long wren]

typically a response to an appeal will take 1-3 days.

[long wren]

!appeal

[glass olive]

Hey, @stuck flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[charred smelt]

Hello, I started playing on the Br Main server in Latin America yesterday and now when I start it takes me out of the server and a "High risk Account" warning appears.
and I don't know why

[wraith raft]

how to report cheater?

[pseudo dew]

76561198372718718 cheationg

[woeful stag]

i need support

[timber parcel]

!report

[glass olive]

Hey, @timber parcel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timber parcel]

!help

!vac

[timber parcel]

probably vac ban or maybe you were actually cheating

[indigo moss]

кто то знает в чем проблема админов сразу ответить, зачем они время тянут специально

[soft gull]

!help

admin

!help

[ocean thistle]

How can I help?

[soft gull]

ban appeal

[sleek mist]

admin ban cheaters for large server i have got video

[soft gull]

im banned now

but im not cheat or something i have 3.5k hours

[ocean thistle]

!appeal

[glass olive]

Hey, @soft gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft gull]

and not record

i ticketed can u help me pls

we are snowballing and i can not play right now we are raided already maybe

[long roost]

hello

[soft gull]

@ocean thistle Can you please help me?

Appeal #6b11ae

everyone is afk ? or something

[ocean thistle]

I'm taking a look, but it'll take some time

[long roost]

thank you hai 😄

[soft gull]

ty, but i scared i said why

[long roost]

brotha

[static condor]

i made a ticket through the website last night and is there a way for me to know wHat happpened after

[long roost]

give it time

[ocean thistle]

Unbanned

[soft gull]

cola bro i killed a few minutes ago and they raid me offline i know

ty @ocean thistle

[ocean thistle]

oops

wrong person

[ocean thistle]

Give it 5 minutes or so for the unban to sync

Your teammate is also unbanned

[sleek mist]

Ticket #301852

pls

[soft gull]

We saw it, thank you, adrenaline..

[ocean thistle]

Of course, thanks for your patience

[long roost]

Appeal #afbf04

D:

[ocean thistle]

Your appeal has been forwarded for review. You will need to wait for a response.

[rain kraken]

admin my appeal is not being considered it's been 9 days what should I do?

[long roost]

thank you @ocean thistle

[rain kraken]

ADMINNNNNN

[ocean thistle]

There are no appeals 9 days old

Did you check if it was accepted or denied?

[rain kraken]

Appeal #2d2ddb

I was told 3 days and it's already been 9

[ocean thistle]

It was denied 7 hours after you submitted it

[rain kraken]

Why? I don't have any cheats!

[ocean thistle]

Your ban will remain. You are not welcomed to play here. Best of luck elsewhere

[rain kraken]

why was I blocked if I don't have any cheats?

[long roost]

@ocean thistle i dont mean to annoy or bug you but how long will it take for my appeal? i have 6 hours of upkeep haha

[ocean thistle]

1-3 days but usually sooner

[long roost]

okay thank you

[ocean thistle]

Cheating.

The decision is final. You cannot play here. Feel free to play somewhere else tho!

[robust frigate]

!appeakl

i was banned for toxicity about 2 years ago

i just rly wanna play rustoria can i really still not

[long roost]

wait you can get banned for being toxic? lol

[robust frigate]

it was immature and stupid i know

[rain kraken]

I turned on the brightness and killed 2 people with a block bow in the night and I was blocked! This is a great injustice on your part!

[robust frigate]

yes bro.

[ocean thistle]

Good thing you are free to play elsewhere! Anywhere but here :)

[robust frigate]

you cant use any soft of brightnes on any server...

[ocean thistle]

!appeal

[glass olive]

Hey, @robust frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust frigate]

i dont know if ive appealed ill check

[ocean thistle]

[vivid pike]

How I can report hacker?

[ocean thistle]

!report

[glass olive]

Hey, @vivid pike

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust frigate]

i think my old discord might be linked

yeah it is i dont have access to that discord anymore

[sleek mist]

pls Ticket #301852

[robust frigate]

are you able to unlink it or do they respond in tickets still

[sleek mist]

https://rustoria.co/support/tickets

[robust frigate]

they go in order astrall

asking wont make it any faster

[icy eagle]

@glass olive <@&393554009799000064> can someone help me with a ticket? thanks.

[lean shuttle]

i also appealed a ban, can someone come and check please

[robust frigate]

asking in discord wont make it go any faster

[lean shuttle]

do i play on a diff server until i get an update?

[icy eagle]

@@lean shuttle what happened with you

[robust frigate]

yes beast

[lean shuttle]

i just tried to join one of the rustoria server, and seem to have gotten banned

[vivid pike]

Ticket #7149d5 Hacker with AIM, help

[lean shuttle]

i have around 5k hours total and lvl 10 on faceit

[fading galleon]

would like to report someone in this discord who is sending phishing links via DM

[icy eagle]

@lean shuttle were you teamed with anyone?

[lean shuttle]

trio, but we have played together for years

and they are real life friends which i know are legit lol

[icy eagle]

@lean shuttle did they pull you or u leavbe the support channel?

[lean shuttle]

no i am on my own disc

it seems pointless because idk how much long this can take

[icy eagle]

ya i already made a ticket and you cant make another and i still need info

[fading galleon]

'gedeon82' is scamming people in #looking-for-group sending phishing links.

[stone swan]

Any amazing rustoria employee that can help me figure out why clans are not working on your website?

I am in the waiting for support channel ❤️

[ocean thistle]

Can you send me a DM

[ocean thistle]

What's not working?

[ocean thistle]

!steamid

[glass olive]

Hey, @robust frigate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[icy eagle]

@ocean thistle Can you help me with a ticket please

[robust frigate]

76561199086364043

[robust frigate]

what about the ticket

[ocean thistle]

I can confirm it's been forwarded to your banning admin to review.

[robust frigate]

yeah will the response be in the ticket

because i lost my old discord

[ocean thistle]

Since you no longer have your old Discord, you'd have to refresh the appeal page to see any updates

[fathom yew]

Ticket #158fa4

[robust frigate]

ok thank you very much

[ocean thistle]

There's nothing yet, but yeah keep an eye on it

[robust frigate]

alrighty thank you very much for your help

[ocean thistle]

No problem

[ocean thistle]

Ticket or appeal?

[icy eagle]

@ocean thistle can you help me with my ticket pls

appeal

[ocean thistle]

Have you created one?

[icy eagle]

yes it was denied, however, i dont think anyone was cheating but ig someone was and would like to know who was

[lean shuttle]

i see my ticket says approved, this means that my ban its removed yes?

[ocean thistle]

What's your appeal id?

[lean shuttle]

Appeal #3714c9

[fathom yew]

Plz check Ticket #158fa4

[ocean thistle]

Yes, it was resolved. You should be able to connect to our servers again.

[lean shuttle]

may i please ask why was I banned?

[ocean thistle]

What is your appeal id?

[ocean thistle]

You were mistakingly linked on our end. It happens, sorry it happened but happy it was resolved quickly.

[icy eagle]

when i check my apeals it says ban not found and to retry connecting within 30 minutes, does this mean it was fixed or is there a specific place i go to find the appeal id? thank you

[ocean thistle]

!steamid

[glass olive]

Hey, @icy eagle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

I'll need your appeal id or steamid, whichever is easier for you to provide

[icy eagle]

Appeal #461e34

[ocean thistle]

Your teammate is game banned https://steamcommunity.com/profiles/76561199807728517

[icy eagle]

Is it a rustoria or easy anticheat ban

[robust frigate]

game banned by rust

[ocean thistle]

You can see it published on his profile

[icy eagle]

ok thank you, is there anyway that the other members can continue playing

[ocean thistle]

Unfortunately no, this is the consequence of playing with a cheater. Good news, it's temporary. Please be more careful who you choose to play with in the future. Thank you for understanding

[icy eagle]

that sucks, undertandable. thanks for the help

[frail viper]

Hello

it says that my account is high risk

i can't join back the server

what can i do

[rigid pewter]

Hyey how take any request for deban for nothing thanks

[robust frigate]

!support

[rigid pewter]

!support

[robust frigate]

!appeal my bad

[glass olive]

Hey, @robust frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rigid pewter]

!appeal

[glass olive]

Hey, @rigid pewter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail viper]

Hello
it says that my account is high risk
i can't join back the server
what can i do ?

[rigid pewter]

i have same problem

just bc i have kill 3 man on market wtf

[frail viper]

what can we do bro

[pulsar bison]

yeah me too bro

!appeal

[glass olive]

Hey, @pulsar bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust frigate]

appeal appeal and appeal

[frail viper]

so i cant play for 1-3 days ?

[charred badger]

@balmy cypress why was i summened by you

[agile surge]

My friend got banned because he did a lot of kills and having not much time, do you think that it could be resolved quickly? knowing that he is not cheating

!appeal

[glass olive]

Hey, @agile surge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

make an appeal on the website ^ and provide all your accounts in it

[rigid pewter]

its good

i send appeal thks

[sonic grove]

I got a cheating error, when ı try to enter server but I was never used cheat

@toxic shard

[pulsar bison]

@toxic shard i've got false banned because i killed too many naked

[long roost]

oh man D: my base is about to decay

Appeal #afbf04

[wraith basin]

yooo i got banned of rustoria for playing with cheater?? i joined some random team for like 30 mins then i left i didnt know they were cheating how do i appel

[noble vault]

i also got banned for cheating?

i got a clip lmao

https://outplayed.tv/rust/6ERwoe

[long wren]

!appeal

[glass olive]

Hey, @wraith basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust frigate]

the 21 second clip proves nothing

[noble vault]

i also appealed but i bought vip and i get falsely banned for 3 days

[long wren]

please submit an appeal

[noble vault]

would i not have walls tho? would it not show the hitboxes on my duo

[robust frigate]

haha

cheater logic at its finesst

[glass olive]

Hey, @robust frigate

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[robust frigate]

good luck man

[noble vault]

whatever dude

[dull basin]

Got banned for killing db grubs on cargo

[noble vault]

^

[noble vault]

Can u take a look at mine before my base gets decayed, or is it already wiped

[silk saddle]

76561199351918779 is cheating

[ocean thistle]

You must create an appeal. Your ban is legitimate. Once created you will need to wait for a response. In the mean time, if you have an appeal id I can confirm it's been forwarded to your admin to review. Thank you.

[noble vault]

Appeal #343a09

[ocean thistle]

I can confirm it's been forwarded to your admin to review once they are available to do so.

[noble vault]

how fast does your base get foundation wiped?

after ban

[ocean thistle]

We're an official server, we do not wipe your base

[noble vault]

dope

[long roost]

@ocean thistle they still havent done anything and im gonna decay soon 😭

[ashen grove]

i hope they will at least review my ticket, i think i got banned cuz i have low hours and i got 2 lucky kills today....

[long roost]

Appeal #afbf04

[ocean thistle]

Yeah sorry, your appeal was only created 2 hours ago. The standard response time is 1-3 days

[real iron]

heloo there was a group banned on us small and there back

[indigo moss]

help pls, look ticket

[hearty fulcrum]

hey, thank you for letting us know!! could you please make a ticket at https://rustoria.co/support and let us know the name(s) of the players that were banned?

[hearty fulcrum]

hey, we are looking at tickets now, but investigations take time. please be patient with us, and we will get back to you in your ticket soon!

[noble vault]

pls soon

[indigo moss]

Appeal #dd06ef ☺️

[noble vault]

I hope the admin who banned me can close my doors and put upkeep in it

🙏

[robust frigate]

lol

[indigo moss]

my base is dekay now, can you just put some kind of result so that I don't sit and wait

[robust agate]

@hearty fulcrum

@ocean thistle

[thin plover]

what do you need help with instead of going 1 by 1 with the admins

@robust agate

[robust agate]

ok thank you i got a suspisios account warning on rustoria us mondays and i would like to explain why and hopefully be able to play the server again

[thin plover]

!appeal

[glass olive]

Hey, @robust agate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust agate]

i did appeal is there anyway you could make the proccess faster

[noble vault]

Can you take a look at my appeal on the website?

[thin plover]

only the banning admin can

[noble vault]

Are you able to tell me who did it or no?

[thin plover]

they will look at it on the website

[noble vault]

alright

[worldly terrace]

hello guys my account say higth risk account what i have to do for connect to the server pls ?

[true raptor]

I got banned wtf

[noble vault]

welcome to the club

[indigo moss]

welcome

[nocturne pivot]

how do i check the status of my ticket ban appeal

<@&274971100184576010>

[toxic shard]

same website you did your appeal

[nocturne pivot]

okay bet

!ticket

[glass olive]

Hey, @nocturne pivot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wicked lintel]

Can someone please look into my ticket

There is a trio of cheaters on US Main

These guys have no shame and are constantly changing their steam name trying to evade reports

@hearty fulcrum

[hearty fulcrum]

hey, we are actively going through tickets right now, but investigations do take time so please try to be patient. but also, just so i can know which one is yours, can you give me the ticket number please?

[wicked lintel]

#0280d7

Thank you

[hearty fulcrum]

okay thank you. it's a little bit further down, but we will get to it soon. appreciate you making the report and we'll look as soon as we can !

[wicked lintel]

Ok thanks ❤️

[trail peak]

While I was talking to my friends, I suddenly got disconnected from the game because of cheating. What is the reason for this? @hearty fulcrum

[hearty fulcrum]

hey, what is your steam id?
https://rustoria.co/getmyid

[trail peak]

76561198798925305

[hearty fulcrum]

checking please wait

[indigo moss]

Is the appeal considered by the administrator who banned, or by any free one?

[trail peak]

i am waiting

@hearty fulcrum

[hearty fulcrum]

this is fixed for you now. please wait 15-20 minutes before trying to connect again

[trail peak]

okey thanks

[hearty fulcrum]

the admin in charge of your ban will reply to your appeal

[urban roost]

how long does it normally take for an appeal to be reviewed on average?

[hearty fulcrum]

1 to 3 business days is the average wait time, but the admin will try to respond as soon as they are available. please do keep in mind that we take this time to consider your appeal carefully, so please be patient with us.

[urban roost]

thats understanding i am patient thank you for your response

[wicked lintel]

The people I reported are still actively rage cheating at outpost

[open grail]

Reports are seen to as fast as possible

[glass olive]

Hey, @wicked lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[umbral bane]

can someone help with my appeal i dont want my base to be gone

[outer sundial]

I didn't cheat why I was banned by the server

@glass olive

[open grail]

!appeal

[glass olive]

Hey, @outer sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble vault]

Dang you got unbanned fast

[noble vault]

Lmk if you can check mine too 🙏

[hushed slate]

why br long is quitting players?

[idle tiger]

rust is crashing on br long

<@&874995535881326632>

the game is crashing

[noble vault]

I lowk js wanna be unbanned because I gotta wait 1-3 business days and it’s Friday

Thats like not until next wipe bruh

[cunning heart]

<@&874995535881326632> My whole team got banned for no reason please reach out to me

[open grail]

!appeal Hi there, we have a process in place for appeals, Admins don't take appeals directly

[glass olive]

Hey, @cunning heart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cunning heart]

i have sent my appeal im only off saturday and sunday can you please look at my appeal

[fleet breach]

<@&274971100184576010> This is just a discounted account I recently bought. I might just be roof camping and killing naked players, I haven't been cheating (high-risk account). 76561199797402252

Can you help me solve it quickly? I'm still playing on the server.

pl

[pastel brook]

<@&874995535881326632> Buenas noches, me han baneado y no entiendo el motivo

<@&874995535881326632> El motivo que me sale en el server de BR MAIN dice, Ban high risk account

[stiff widget]

Being honest you'll need to find another server to play on

[hearty fulcrum]

por favor escribe su numero de steam en chat aqui en discord
https://rustoria.co/getmyid

[pastel brook]

@hearty fulcrum 76561198315030078

[steel pagoda]

hello admin im getting connection attempt failed again

[hearty fulcrum]

tienes que apelar
por favor apela por https://bans.rustoria.co y el admin va a revisar su apelacion

[hearty fulcrum]

hey, have you made a #network-support-old ticket yet?

[brazen ingot]

hey lily

I think I was banned by mistake, could you check?

76561198402397053

@hearty fulcrum

[steel pagoda]

already did brother

[pastel brook]

@hearty fulcrum ya mande el ticket de apelacion, que sigue ahora?

[brazen ingot]

Ponete la 10 lily

[hearty fulcrum]

por favor espera la respuesta del admin. va a tomar tiempo (mas o menos 1-3 dias) porque tiene que revisarlo bien. entonces agradeceriamos si esperes la respuesta

[hearty fulcrum]

looks like this is already fixed for you! have fun

[steel pagoda]

i already sent a ticket no ones is responding

[fervent yarrow]

Rustoria SEA Long

76561199841242856 cheater
WH + prefire

<@&874995535881326632>

[pulsar bison]

can somebody check my appeal pls? #fa879a

[drifting herald]

!report

[glass olive]

Hey, @fervent yarrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[edgy glen]

hi! NEED HELP!

[burnt garnet]

banned by mistake, where can I write to be unblocked?

[drifting herald]

hello yes

[drifting herald]

!appeal

[glass olive]

Hey, @burnt garnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[edgy glen]

can somebody check my appeal pls?Appeal #8a7c3e

[copper cedar]

Hey! How can I help you?

[edgy glen]

Appeal #8a7c3e check plis!

[drifting herald]

you will have to wait for an admin to look at your ticket how long ago did you submit?

[edgy glen]

thanks ...

[indigo moss]

Appeal #dd06ef check pls

[shell valley]

I'm a solo player，The reason for being banned is playing with cheaters

What happened

[median shore]

xd

[shell valley]

can somebody check my appeal pls? #edd013

[noble vault]

Yo why did I get denied for my appeal. I’m not hacking at all. Can I at least talk to the admin that banned me? Or see a replay on what they think I’m hacking for? I’m pissed that I spent $20 to get vip and just to get falsely banned.

It’s a great compliment but it’s still annoying that it got denied and the admin did nothing what so ever to communicate the context of me being banned

[stark quiver]

Ticket #768178 Can you observe him and report the location to their team

[gusty hamlet]

Hello, Rastoria, when I log in to Rastoria EU main, I get kicked for cheating. Please help me.

[ashen grove]

why does my appeal get denied without any feedback? Like what? I got banned for cheating but haven't been cheating. At least show me some fucking evidence, what are these goofy servers in this game 😄

[noble vault]

thats what im saying

atleast show me proof of me getting supposedly banned

like what is this support

[ashen grove]

ive been called a noob all day, and still get banned. I dont even have crazy kd or nothing, like what the fuck is this 😄

unfair server for real 😄

[drifting herald]

we dont show proof

[noble vault]

what? then what are you banning me for then?

[raven mist]

No reputable community will ever show you proof of what got you caught

[noble vault]

So im not gonna get any feedback for me getting banned

[raven mist]

Feedback of what? If the reason is cheating then you're banned for cheating

[noble vault]

I didnt cheat though? Is appealing like the only way to clear my name? There's no other way i can prove that i didnt cheat

[obtuse beacon]

could someone check my appeal #b27343, thanks in advance =]

[indigo moss]

I hate this project with all my heart, my base is decay. Because the admins ban for the subjective reason "higth risk account". After 24h, now my ticket - pending. And they don't even bother to explain what it means, and yes, why haven't they banned me before, after 300 hours of playing on the server for this reason? Is this your lack of work or inattention? You are paid salaries for my money, at least:) It's just cringe and shame, I'm not even talking about the lags, only the name remains from the imitative and image project.

the time I spent since the start of the wipe was wasted, thank you for appreciating this, RESPECTED administration

❤️

[coral flame]

Im banned for play with cheater

there is no way bro

[drifting herald]

!appeal

[glass olive]

Hey, @coral flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ashen grove]

So will we never be able to appeal again after a first appeal? Clearly wasnt cheating nor will i ever be cheating? Whats going on on this weird server 😄

[coral flame]

are u banned for same reason bro?

[drifting herald]

did your first one get denied?

[coral flame]

no feedback

[ashen grove]

Yes, but i would love to know why tbh? I'm like fairly new to rust, i bought a whole pc just to play this game. And now i got my first ban on a server, somehow which i don't understand 😄

[coral flame]

I submit it just now

[ashen grove]

i know a 1000% sure that they wouldn't have any proof of me cheating, cause how can they prove something that didnt happen 😄 Like what

[drifting herald]

if it was denied you cant re-appeal and the ban will remain

[ashen grove]

wtf

[noble vault]

wtf

[drifting herald]

we dont share proof

[ashen grove]

But you dont have any proof, and i know that for a fact. Maybe someone sent in a video of them dying, but how is that in any form proof?

[boreal pike]

I really dont understand what HIGH RISK ACCOUNTS means. I understand the ban for cheating, since you ban the reason for it, you are sure of it, for evasion ban, for other reasons, but what the hell does HRA mean

[indigo moss]

don't waste your time, all they can answer is "create ticket", "The standard response time is 1-3 business days"

[coral flame]

VPN have risk to banned?

[ashen grove]

@indigo moss i didnt think this server was this bad, its official server 😄

[indigo moss]

This does not cancel out the incompetence of the administration

[boreal pike]

Rastoria used to be one of the best servers, Rastafide and Rastopia just couldnt match them.... But right now, right now it shit

[noble vault]

i got banned for killing naked grubs trying to get my dead duo's loot

[ashen grove]

yea, sucks that weird admins have to rule servers like this. They listen to the noobies and ban the people that kill them 😄

[coral flame]

BANNED FOR
Cheating

come on what a joke

[noble vault]

Guilty until proven innocent but we just assume youre guilty ig

[coral flame]

Im a fucking noob and I was banned for cheating

lol

[boreal pike]

I was banned for HIGH RISK ACCOUNTS, I wrote about it here after 40-50 minutes and i unbanned, but what the hell the fuck and what is the reason?

[ashen grove]

low hours

[indigo moss]

2k?

[noble vault]

at least u got unbanned

[boreal pike]

but i dont have low hours

[ashen grove]

oh, weird then 😄

[noble vault]

i spend like $40 on this server just for vip and i get falsely banned lmao

[boreal pike]

i was banned after 400-500h on rastoria

[raven mist]

!steamid

[glass olive]

Hey, @boreal pike

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[indigo moss]

I'm not even talking about the fact that when I logged into the server, after a wipe and a long period of inactivity, after 2 minutes on the beach I was banned for cheating, and then I had to wait another 12 hours to be unbanned

[ashen grove]

Yea i was playing for a week last wipe without any issues. I even got multiple hackers banned, and now i got banned for cheating apparently. But no problem last time playing lmao 😄

[raven mist]

Appeals take 1-3 business days, did you get a reply yet?

[boreal pike]

bro i was unbanned but wtf this is reason HIGH REASON ACCOUNTS

[raven mist]

We're not going to explain to you what it means exactly

But i believe your ban was due to a VPN/linked to something wrongly

[ashen grove]

Shenzyyy, can you please please please review my case again.. Like i know i was wrongfully banned...

[indigo moss]

I didn't get an answer, I lost 2 weeks of wipe and got banned for some unknown reason, everything I had saved was destroyed, my time was devalued

[ashen grove]

Idk what to say, it's so unfair man

[raven mist]

Weeks of wipe when force was a week ago?

[raven mist]

Doesnt seem wrong to me, feel free to play elsewhere

[indigo moss]

miss, 1*

[ashen grove]

But why doesn't it seem wrong? You got a video clip of me getting a lucky kill? whats going on 😄

I can't wrap my head around this one god damn

[raven mist]

Nope and also not something we will disclose to you on what got you caught

[ashen grove]

is it something i did ingame?

😄

[noble vault]

it js seems like its a bad adminstration team

[coral flame]

is any administraors in there?

[ashen grove]

Tryna say i was cheating while playing on the server, but i was almost minus kd, cmooooon 😄

[raven mist]

Your appeal was handled

[indigo moss]

how to refound money

[raven mist]

You can say w/e you want about the administrator team. If you're banned for cheating find somewhere else to play 🙂

[coral flame]

niceeeeeeeeeeee bro!!

I love u

[ashen grove]

Wait so if im not game banned in like 6 months i still wont be able to reappeal? How does that make sense 😄

[raven mist]

Your appeal wasnt even handled yet - if you wanna be impatient #payment-support

[indigo moss]

i get banned for cheating

u know? but unbanned

how so...

[raven mist]

Correct cheating bans are perm

[raven mist]

Not sure what u mean

[ashen grove]

But i would get game banned if i was cheating?

[raven mist]

Lots of cheaters dont get gamebanned 🙃

[indigo moss]

when I logged into the server, after a wipe and a long period of inactivity, after 2 minutes on the beach I was banned for cheating, and then I had to wait another 12 hours to be unbanned

[ashen grove]

oh, i didn't know that. Well can i make a ticket about someone else cheating, theyre uploading videos of themselves cheating, i can't make a ticket now that im banned. But they are still playing ur servers lmao 😄

[noble vault]

im i banned on all the rustoria servers

[coral flame]

bro u said my appeal was handled but I sill banned by server

[raven mist]

!steamid

[glass olive]

Hey, @coral flame

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[coral flame]

76561198888576085

there is my SteamID64:76561198888576085

[raven mist]

Try now

[noble vault]

alr, can i at least js know the admin that banned me or is that to confidential as well?

[ashen grove]

@noble vault u wont get unbanned. They don't care..

[noble vault]

i mean ya obviously, i js wanna know the guy that did it and ask if he has eyes

[indigo moss]

"As the previous message asked, please provide all of your other accounts, not just one"

WTF ahahah

[raven mist]

Not sure whats so hard to understand?

You're clearly playing on an account thats not yours - if you fail to be honest its simple

[indigo moss]

I have already provided all the accounts that I know, stop playing detective, you have all the logs, if you see some connection with something, then just ban me already

[coral flame]

@raven mist 76561199833390842
this is my brother's steam ID his nick name is lzkk

[indigo moss]

u sure?

[coral flame]

yes

[raven mist]

I'm very sure

[indigo moss]

Should I send you receipts for your purchases or something?

[raven mist]

That also does not mean much 🙃

[coral flame]

another is my cousin but he is in outside

[raven mist]

Whats wrong with this account?

[hollow glacier]

Guys, I'm getting kicked off the SEA long server in the console - indexoutofrangeexception: index was outside the bounds of the array. What should I do?

[coral flame]

I think they were baned for same reason

[raven mist]

Theyr not banned?

[indigo moss]

as was required to be proven, are you now working in Steam - support?

[coral flame]

becasuse we are teammate

[noble vault]

they know you better than you know yourself

[indigo moss]

How did I play with it then?)

[coral flame]

OK now

thx bro

[hollow glacier]

you can help me?

[simple aspen]

where can i report cheater

[desert crane]

so we code raided a game banned hackers base and half of my team ui is association banned and the other half is not

76561198348433375 my steam id

is this intended?

[median hazel]

@raven mist how can I report a hacker there is someone blatant wallhacking

[long wren]

!ticket

[glass olive]

Hey, @median hazel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fiery forge]

I can't log in to the server. Error: cheating. I recently started playing Rust

[median hazel]

Thank you mods

[trail peak]

I was sleeping and got disconnected due to cheating even though I wasn't cheating. The same thing happened yesterday. Can you help me? @raven mist

[hollow cosmos]

!appeal you were banned for cheating, feel free to create an appeal.

[glass olive]

Hey, @fiery forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow cosmos]

!appeal please feel free to make an appeal as you have been banned

[glass olive]

Hey, @trail peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[trail peak]

It was solved when I wrote here yesterday. Can't it be solved again? I don't want to wait too long. I want to enter the game as soon as possible.

[hollow cosmos]

i will forward it to admins

[trail peak]

thanks

[frigid jay]

any admin here

a fucking cheater added my team under false pretenses and got me banned from the server

[frigid jay]

are u a mod?

[hollow cosmos]

im just a chat mod, you need to create an appeal.

[frigid jay]

how do i do that

[hollow cosmos]

!ticket

[glass olive]

Hey, @frigid jay

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[trail peak]

@hollow cosmos i dont play eu medium why does it look like this

[frigid jay]

thanks mod

[hollow cosmos]

dont worry about what server it says

[trail peak]

I hope it gets resolved quickly #e6380f

[thorny dune]

Hey there, your appeal was approved just a short while ago

[frigid jay]

getting ban not found for me

but cant log in still

[trail peak]

thanksss

[sonic geyser]

I also got a ban error

[thorny dune]

!steamid

[glass olive]

Hey, @frigid jay

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[trail peak]

When I try to log in, I get the same error. Do I have to wait?

[frigid jay]

76561197997725294

[sonic geyser]

https://steamcommunity.com/profiles/76561199110683424/

[frigid jay]

76561197997725294

[desert crane]

How long is the ban on the 1st offence for playing with cheaters?

[frigid jay]

any updates?

how long does an appeal typcally take

[hollow cosmos]

7 days

[desert crane]

where do i see the remaining time on the ban?

[hollow cosmos]

When you connect to the server

It will disconnect you and give you a message

[thorny dune]

I just made another change, please try now and let me know

[thorny dune]

Appeals can take 1-3 days, although often much quicker so keep checking back on the website. The banning admin will respond as soon as possible.

[desert crane]

thanks it shows up now 6 days remaining it didnt show up earlier today for some reason

[trail peak]

thanks its worked love you

[desert crane]

If interracting with cheaters loot is bannable then why dont you just delete the loot when banning the cheaters?

[hollow cosmos]

You will only get an association ban if you are playing with/in team with a cheater

[desert crane]

then why is some people in my team not banned and some people are?

also we joined the server yesterday and no one in my team is banned for being the cheater

[hollow cosmos]

this kind of information is not given to players.

admins do a lot of checks to make sure they are not incorrectly banning players and if there is a case of an unfair ban, it will be lifted with an appeal.

[desert crane]

👴

[frigid jay]

website says check discord

[obtuse beacon]

can you explain how we are banned for playing with an eac banned cheater when none of us is eac banned

[hollow cosmos]

ban information is not shared with players

[raven mist]

https://steamcommunity.com/profiles/76561199803393128

https://files.rustoria.co/shenzy/c3929853-0006-41a7-8cc3-9d8e367f0485.png

[ocean thistle]

[obtuse beacon]

we havent even had "wipeday speedrunner" in our ui LOL

only 3 of us in the ui r banned

we started on the server as a trio

76561198133051297 + 76561198348433375 + 76561199868204361

[stiff widget]

Your team mate showed a clip of you guys putting in codes to the cheaters base, I hope that clears anything up.

[obtuse beacon]

yes?

so we r just banned for guessing the code or what

[raven mist]

Guessing codes

Right

[obtuse beacon]

?XD

[stiff widget]

Your team mate literally said otherwise

[raven mist]

If you're going to lie about it now ill gladly add some days too it

[obtuse beacon]

what 😭

banned for code raiding a raided base ig

[raven mist]

Alright

[ocean thistle]

!steamid can I get your steamid please?

[glass olive]

Hey, @marsh nacelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[marsh nacelle]

@ocean thistle

[ocean thistle]

!appeal thank you. It's a legitimate ban. You will need to submit an appeal

[glass olive]

Hey, @marsh nacelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marsh nacelle]

👍

[opal robin]

he played with some of them months ago and he tried the code they normally use

how are we meant to know they were banned

u can check all of our battlemetrics we literally just logged on the server

[slim zinc]

Hi We play on the Rustoria EU LONG server in the city there is a man recycling shit with an autoclicker, his name is "chypka"

[raven mist]

So.. So you hop on a server- magically go to a random base and fill in the exact code?

[slim zinc]

He's still sitting there!) Please help!

[obtuse beacon]

@raven mist check dms

i explained to u there

[desert crane]

1. hop on the most populated monthly server to snowball
2. see the vending machines on the map and see its the group we know and whose codes we know from a long time ago
3. go steal all their loot

---> banned the next day

so at what point are we meant to know they were cheating?

[soft dock]

Hello, how long does a ticket for a question usually takes to be answered? (I just created it, I just wanna know the ETA)

[slim zinc]

I beg you very much, the administration, help, he is already standing here, and no one can interrupt him, because he has a program!

[frigid jay]

appeal site says no ban now

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

wont let me log in to game tho

[stiff widget]

I get your point at the same time theres no way to prove what you are saying is true or false.

[ocean thistle]

Your appeal was denied 1 hour ago

[frigid jay]

i wasnt cheating

[desert crane]

yeah i get it

[ocean thistle]

"Hello there, thank you for submitting your appeal. I understand you may not of known this player was cheating, but they were and this gave you an advantage for choosing to team up with them and play with them. You should always be careful who you choose to play with and only play with those you can trust to avoid issues like this in the future. After reviewing your ban, in this case the temporary ban will remain and will expire on the 23/08/2025. Thank you for reaching out and enjoy the rest of your day."

This was your admin's response to your appeal

[frigid jay]

admin should check the chat log; i asked him if he was cheating, why would i do that?

anyways nice to know that sub par admin support is a real thing

thanks for forwarding the information to me

[tidal otter]

hey can i please dm an admin or they dm me cheers

[slim zinc]

I have already applied for surgery, he is still sitting!!! Please help

[hallow jasper]

76561198398323128

ninjanaru guy is cheating

shot me through a wall and noclipped on top of our base

[sonic grove]

I got a cheat error while joining to the server but I was never used cheat or sm can u please check it

[grim shoal]

I got a cheat error while joining to the server but I was never used cheat or sm can u please check it

[slim zinc]

@ocean thistle I beg you, help me... he buys everything at once at the speed of light((( he 100% uses some kind of software... how long do we have to wait?(

[slim zinc]

up

[sonic grove]

@ocean thistle Even though I didn't cheat but I appealed, I'm still banned. Can you open it from Rustoria or tell me why I was banned? I'm going crazy.

[grim shoal]

@ocean thistle i Even though I didn't cheat but I appealed, I'm still banned. Can you open it from Rustoria or tell me why I was banned? I'm going crazy.

[ocean thistle]

rt6rt6rt6x

}{"""""""""""""""""""""""""""""""""''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''

[slim zinc]

?

[sonic grove]

Could you at least tell me where I can get help?

[frozen thorn]

@ocean thistle yo

hai my friend played with us yesterday and today and now suddenly he got ban cuz high risk acount ? ????

can u open the ban

!support

[robust frigate]

!appeal

[glass olive]

Hey, @robust frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frozen thorn]

@stiff widget

any admins here

[burnt garnet]

Who knows what to do, I was banned by mistake, I wrote to the support service, and the application was approved, they said they had banned me, but I am still banned and cannot submit another application because the last application has already been reviewed

[drifting herald]

were you unbanned?

[kind dove]

How do I file a complaint against a player?

[drifting herald]

!steamid

[glass olive]

Hey, @burnt garnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[kind dove]

How do I file a complaint against a player?

[grim shoal]

I got a cheat error while joining to the server but I was never used cheat or sm can u please check it

[burnt garnet]

no

[thorny dune]

You can report a player here https://rustoria.co/support

[drifting herald]

sorry my bad the appeal was approved?

[frozen thorn]

@thorny dune #19075e

[burnt garnet]

Yes, it is approved

[drifting herald]

!steamid

[glass olive]

Hey, @burnt garnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frozen thorn]

can u check the ticket fast please ? cuz iam playing with my friend and he got ban reason was high risk account , the ticket #19075e

[indigo moss]

w8 1-3 days

[burnt garnet]

I can't appeal against this ban again because the previous one has already been reviewed.

[frozen thorn]

bull sh it , we played from yesterday

[indigo moss]

these are the administrators of the site, nothing surprising

[drifting herald]

yes please can i have your steamid so i can forward it to admins

[frozen thorn]

@drifting herald #19075e unban my friend for high risk account

[burnt garnet]

Steam ID: 76561199712542669

[thorny dune]

Should now be fixed, please try to connect again for me

[frozen thorn]

@thorny dune ticket : #19075e unban my friend for high risk account

[frozen thorn]

@thorny dune

[frozen thorn]

why the hell u have support channel then

[hexed nimbus]

for other questions + the fact appeals go trough the website not trough discord just need to be patient mate

[frozen thorn]

how to be patient when i cant play without my duo , in high pop server

[quick brook]

I tried to log in to rustoria.co EU this morning and it says im banned then below it it says ban evasion i dont hack or play with people that hack. i didnt buy my account either and my pc is not used it brand new

[uneven ether]

I would like to know where the EU EAST Long server administration is looking. Two large clans from square J16 and Loong play with transparency (if a raid happens, then immediately in the closet) and this greatly spoils the impression of the project.

[quick brook]

@thorny dune

[dusty sorrel]

!appeal

[glass olive]

Hey, @quick brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty sorrel]

!report

[glass olive]

Hey, @uneven ether

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[empty shoal]

@thorny dune Hello administrator, my account has been flagged as a high-risk account. Can you help me resolve this issue? I did not cheat, and my ID is:76561199224277357

[toxic shard]

Give it a couple of minutes and you will be able to join

[empty shoal]

ok，tks

[pulsar bison]

@toxic shard can you check my appeal i got false banned Appeal #fa879a

[shrewd kelp]

Long story short i moved my PC to my buddies house to dogsit, not knowing that he was IP banned, and now I am unable to play rustoria servers. MY ID is: 76561199238563240 Thank you

[green oracle]

Look at the appeals for unban. I was banned for nothing. I didn't even play on the server, look

my id 76561198982420547

[wraith bloom]

hello administrator, can u check my account was getting ban for no reason,i just comeback playing rust after a fewmonths 76561198818639192

[gleaming prism]

!appeal

[glass olive]

Hey, @gleaming prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming prism]

!ticket

[glass olive]

Hey, @gleaming prism

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pulsar bison]

<@&274971100184576010> can you solve false banned for me? i did not cheat i've appealed
(Appeal #fa879a , STEAM ID : 76561199034504597 )

[gritty lichen]

Help!

admin could you please check why I cannot connect to the server - SEA Long?
It says "Connect attempt failed"

[drifting herald]

Are you using a vpn?

[gritty lichen]

I'm using ExitLag. but I've been using it for a while without any issue

[drifting herald]

try turning it off and see if you can connect

[gritty lichen]

Does the server not allow VPN?

[drifting herald]

no we do

[raven mist]

We do, however you might take a route to the server thats not very stable

Can try to change location

[nimble marsh]

<@&274971100184576010> <@&874995535881326632> i get ban for high risk account,but i wanna play with friend,how i can get unban? help me pls

[lyric basalt]

!appeal

[glass olive]

Hey, @nimble marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk cosmos]

hi, is here an admin connected now? we are playing in rustoria eu small and we are in trouble due 2 different teams "doing team" against us. is this allowed in rustoria?

[near halo]

hi, how i can report?

[lyric basalt]

yes in small server

[lyric basalt]

!report

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brisk cosmos]

its allowed to do it? i mean, 2 teams of 8 people against others?

[lyric basalt]

yes

[brisk cosmos]

time to leave it 🙁 idk why is that allowed even with that pop

[raven mist]

Its official, no team limits only in team UI

[shrewd kelp]

Can anyone assist me?

[lyric basalt]

!appeal

[glass olive]

Hey, @shrewd kelp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven bear]

can i please talk to an admin

[livid pond]

yo is there a que skip on the serv, cuz i cant find it

[hollow cosmos]

!donate

[glass olive]

Hey, @livid pond

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[livid pond]

thx mate

[hazy vortex]

admin pls look ticket eae987, he is rage cheating on eu main

[long roost]

D: it still isnt reviewed

Appeal #afbf04

[plucky scarab]

danvv hard cheating EU RUSTORIA MAIN

ADMINS
INSTA HEADS

[hazy vortex]

yep

[plucky scarab]

yooo

danvv cheating near to acrtic

[raven mist]

Theyr banned

[silk saddle]

I said he was chiting and yall told me he wasnt

Camilita was chiting and he was banned for anticheat

[lean bane]

nah you're cheating enjoy ban

[ionic trellis]

!ticket

[glass olive]

Hey, @ionic trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slate sable]

CHEATER ON EU SMALL

[glass olive]

Hey, @slate sable

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wanton drum]

Can someone check me ban appeal plz?

i sent one a couple days ago

ima tryna play with my team

[tranquil dust]

/report

[glass olive]

Hey, @tranquil dust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stone swan]

Can someone check this guy, actively cheating. Im currently just sitting outside offering an AK to him hiding between rocks. Waiting for him to find me and kill me.

Ticket #f371cc

[agile crater]

Hello! I'm a newbie, I logged into the server with my friends, and in the first 5 minutes I was banned for cheats, even though I didn't use them. My nickname
♛Little Pretty Angel♛

[long roost]

Appeal #afbf04 can the investigation team please get mine done lol i wanna know if i can stream rust or not

[frozen thorn]

@toxic shardunban my friend for high risk account #19075e

@lyric basalt @raven mist unban my friend for high risk account #19075e

[toxic shard]

spamming it on discord won't accelerate the process

moreover when the person doesn't respond correctly the request made

[frozen thorn]

u said steam id and he give it to u

didnt he ? this his profile https://steamcommunity.com/profiles/76561199887076790/

[charred whale]

I went to the roams thing and i lost all my stuff even though it said i wouldn't

[long wren]

What do you need help with?

[charred whale]

If an admin on the server could give me the items i lost i would be extremely greatful 🙏🙏🙏

Just missing meds and ammo

The guns i have plenty of, but ammo i haven't found often and sulfur was hard to find

[charred whale]

^

[deep gulch]

This is rustoria? Look at the chat

[frozen thorn]

radar cheat lol

u have radar cheat on on the picture

omg@toxic shard
u said steam id and he give it to u
didnt he ? this his profile https://steamcommunity.com/profiles/76561199887076790/

[long wren]

Ummm idk

[hexed nimbus]

lol 4 day old account hehehe

[frozen thorn]

and ?

my account was fresh and i played with it

to 2700 hours ?

how much is ur IQ lmao

[toxic shard]

then provide the 2700h account in your appeal

[toxic shard]

We said MAIN ACCOUNT

not his fresh one

[fervent yarrow]

<@&874995535881326632>
#ec6a6c

[frozen thorn]

lmao u dont understand what i wrote ?

he dont have main

this was his main account

[toxic shard]

I understand the message you want to convey, but it's not because I understand it that we have to accept it

have a nice evening, I have nothing to add

[frozen thorn]

looks u didnt even understand what i wrote

that what i can see from ur answer

[weak glen]

how can i report cheaters?

[grand lodge]

A guy we met on the official server was banned for being a hacker.

The message "playing with cheater" appeared.

Does anyone know if it's permanent? Or where I can appeal?

[fervent yarrow]

!report

[glass olive]

Hey, @weak glen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[balmy cypress]

Hey

could you send your steamid here and I'll take a look

[grand lodge]

https://steamcommunity.com/profiles/76561199767423144/

76561199767423144

[sand cipher]

hey

i just got banned and my team banned and i did nothing just have a low hour account

[balmy cypress]

?steamid

[glass olive]

Hey, @sand cipher

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sand cipher]

https://steamcommunity.com/profiles/76561199862552633/

[grand lodge]

76561199767423144

[balmy cypress]

I see, you'll need to appeal on the website but we will reply quick

[hasty horizon]

luke banned 4 playing with cheater hes not cheating hes on a new acc https://steamcommunity.com/profiles/76561198828730577/

[balmy cypress]

You can ask your friend who was cheating to come chat

[balmy cypress]

I'd be happy to speak with him

tell him to come to https://discord.gg/QkpVrN6d

[sand cipher]

according to u it was me

but i have no reason

[hasty horizon]

luke we all just joined eachother like i got added to the call not even 30 min ago

got a ss of the discord group call too

[rare atlas]

how do i get an update on a report

[hasty horizon]

luke im goan join support explain this to me i dont trust this guy telling me what you said

@balmy cypress

[woeful brook]

can someone unlink the current discord account please

[lyric basalt]

player report or appeal

[rare atlas]

can't find it don't know if i'm being stupid or not

[hasty horizon]

@balmy cypress

[fervent yarrow]

<@&874995535881326632> Fasst Ticket #ec6a6c checkk

[lyric basalt]

no need to tag

[fervent yarrow]

ok sry, but im need a help

[fervent yarrow]

admins thx you, love you so much

[coarse oak]

Do admins confirm whether someone got banned? Outside of a ticket I mean.

[toxic shard]

If you reported someone in a ticket yes, otherwise we won't disclose information about another player

[umbral bane]

how long does it take for ban appeal my base is decaying ticket been open for over 24 hrs

[long wren]

appeals take 1-3 bussines days

[umbral bane]

and what days are those?

[long wren]

But today is not a business day

[umbral bane]

is it not on weekends?

[long wren]

There are also admins who review on weekends.

[umbral bane]

am i just in a line because someone asked one question like right away and ive heard nothing since

[errant quartz]

!REPORT

[glass olive]

Hey, @errant quartz

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[golden crystal]

@toxic shardvpn ban 76561199199062495

[misty oxide]

any admin online plz？

[glass olive]

Hey, @river girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[river girder]

76561198107378505 cheater

[foggy plank]

can someone ban rajinx hes hard cheating killing everyone

[foggy plank]

how long does it take for a cheater to get banned

[autumn panther]

buenas, me banearon por vpn, entre usando la app exitlag, alguna forma de apelar?

[long wren]

Make a ticket

[long wren]

We allow vpns

[willow trout]

#support

[autumn panther]

entre con el exitlag, y me baneo por "cheating"

[long wren]

!ticket

[glass olive]

Hey, @willow trout

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!appeal

[glass olive]

Hey, @autumn panther

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[autumn panther]

thank you i love you

[austere beacon]

!ticket

[glass olive]

Hey, @austere beacon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[austere beacon]

admin look me ticket pls

admins here?

<@&874995535881326632>

I got banned for playing with a cheater but I didn't actually play with him I was in a party with him because he and his friend lined up next to me I play with another team of my friends I don't care if I get banned but I don't want my friends who play with me to get banned too, it's my mistake I just don't play very well and always try to be friends with my neighbors so as not to interfere with each other, tell me will my friends get banned or not?

and I didn't know they were cheaters

https://steamcommunity.com/profiles/76561199038429760/

[austere beacon]

Appeal #9f1187

[hollow cosmos]

Hi, please be patient as appeals can take up to 3 business days

[austere beacon]

okay

[glass musk]

east long lag ?

[spiral spear]

dead

[glass musk]

https://tenor.com/view/majsneros-plavec-majsner-bejr-bezdomovec-gif-3182415063505605484

[lucid zenith]

bro}

are u gonna ban that guy thats hard cheating

on rustoria.co main

[muted echo]

where is eu east long?

[gusty radish]

Rustoria Eu long east help server

[gusty radish]

Rustoria Eu long east help server

Rustoria Eu long east help server

Admin?

[austere beacon]

unban pls

my Appeal approved

but dont unban

[gusty radish]

Rustoria Eu long east help server

[ornate kettle]

hello guys its okey for you? 506/10 full rage hacking new account not banned

its rofl or what

@raw pewter help please

56 kd its not normal

rustoria long eu east

[raven mist]

!report

[glass olive]

Hey, @ornate kettle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ornate kettle]

shenzyy i do allready

[raven mist]

So give us some time to take a look

[ornate kettle]

ragehacker still playing 508 10 deads rofl

[glass olive]

Hey, @ornate kettle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ornate kettle]

he play 52 hours on wipe full new account all battlemetrics 1-2h on other servers

[raven mist]

U created it 12 mins ago

We are not robots

[ornate kettle]

sorry

thanks @raven mist ❤️

[wicked lintel]

Someone please ban this guy on rustoria us MAIN

Cheater on a new account with 20 hours of playtime

[glass olive]

Hey, @wicked lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ornate kettle]

not banned cringe

50 kd pro player 500 kills 10 dead still playing rustoria eu east xD

@raven mist i think its okey for rustoria 2025, rustoria support сheaters now

rustoria prime 0 сheaters

[pulsar bison]

hello mods my appeal is nearly 2days, pls help check. Thanks

[ornate kettle]

woooooooow rustoria support 530 kills 10 deads still playing

[raven mist]

"Rustoria supports cheaters"? Biggest bs i've read 🙂

[ornate kettle]

52 hours xD

[raven mist]

banning hundreds of cheaters daily - you cannot be wrong more

[ornate kettle]

how player on rustoria 600+ pop server can play 530 kills 10 deads

tell me how, its new pro player with new account?

[raven mist]

52 hours where?