support

[eternal lion]

well at this point id have to disagree because if people are banned for high risk account after a game was just put on sale in the steam shop

[neat pumice]

If you're banned, you can appeal - there is a process.

What you just replied with has nothing to do with the fact that smurfing (playing on a low rank account when you have a high rank account, for the purposes of being matched with people you are much better than) doesn't exist in Rust, because it makes no sense to do it. 😛

[winter notch]

there is hella fucking suspicous guy https://www.battlemetrics.com/players/144384880 76561198157699080

[eternal lion]

i already submitted an appeal. my concern is why i even have to go through this process. im banned on the assumption that i may or may not be ban evading. and smurfing would still apply if you are a known good player and this is a game where you can mess around and troll with people and pretend like you are some new player who just got the game. so yes smurfing is possible in this game

[raven mist]

If you are “smurfing” feel free to put that in your appeal👌

[eternal lion]

i am not smurfing and i did put that in my appeal and in the above messages too

[atomic dock]

i got banned for cheating without cheating how do i get unbanned? do i appeal

[neat pumice]

Possible, but not recommended - if someone is masquerading on an account that poses a potential risk to our players, it will be investigated - your appeal however has been processed. 🙂

[eternal lion]

well i appreciate your time hopefully you guys can really see that this is my main but whatever happens happens

oh wait it got approved actually. thanks for that again

[raw bobcat]

It's been 24 hours since I filed my appeal. Please note - Appeal #0527e2

[hollow cosmos]

appeals take up to 3 business days!

[radiant horizon]

where can I find out why I was banned

[hollow cosmos]

when you try to connect to a server it will say disconnected: reason

[north whale]

hi, when will they be able to check the appeal??

[hollow cosmos]

Appeals take 1-3 business days

[north whale]

Thank you

[old violet]

RESTART SEA LONG

CRAZY LAGG FOR many

<@&274971100184576010>

sea long is fucked for everyone

[long wren]

forwarded to admin

[old violet]

bit better now

[dull thistle]

bro
i got banned on rustoria server like a year a go for cheating apperently
havent cheated on anything so like
how ? im not banned in anyother server but their servers if i cheated
and why the fuck would i get randomally cheating ban

is there a way to apeal this? or idk
cuz this suck tbh idk how can i prove im not cheating but ig they can look at my acc

<@&274971100184576010> \

<@&393554009799000064>

<@&874995535881326632>

[long wren]

please submit an appeal and dont tag our staff

[dull thistle]

first thank u for the quick response
srry for pinging the staff tho
where can i apeal?

[long wren]

https://rustoria.co/support

[dull thistle]

you think i can make it before wipe ?

[long wren]

!appeal

[glass olive]

Hey, @dull thistle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dull thistle]

on eu

[dull thistle]

?

[gusty kayak]

Hi, i wanted to know if this server is related to facepunch in any way or is it just a community server?

[neat pumice]

You're unbanned, no need to make an appeal

[dull thistle]

wait actually ?

[long wren]

Not related

[neat pumice]

Pretty sure it's you at least 😂

[dull thistle]

yea it is me
honestly great stuff in here 10/10 service on god
love yall THANK YOU for the quick response

[neat pumice]

You're welcome

[dull thistle]

[pseudo reef]

yo I made an appeal, when will it be seen?
ticket name: #056ed4

[hollow cosmos]

Hi, appeals take 1-3 business days

[neat pumice]

It has been seen - you were gamebanned on Rust 2 days ago my guy, find somewhere else to play

[pseudo reef]

So I won't get unbanned?

[pseudo reef]

what difference does it make if there was no evidence of a ban, it should be appealed

[hollow cosmos]

!appeal please put that in an appeal on the website

[glass olive]

Hey, @thick sparrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat pumice]

Your appeal is denied, you cannot play here

[pseudo reef]

provide me with evidence and a reason for the ban

[neat pumice]

No, no evidence has ever, or will ever be provided to players 🙂

[neat pumice]

Don't waste your time arguing with me on this - you know what you did, now you have to face the consequences sadly

[pseudo reef]

so what? I haven't been caught cheating

[pseudo reef]

what have I done? I haven't spent a minute on the server, look at the Battlemetrics

[mighty pond]

i was wondering why i can't join the server on my main account?
the discord name is ShadowDragon1_1

[neat pumice]

You are evading multiple gamebans for Rust

[pseudo reef]

where?

[neat pumice]

Have a good day man, I'm not going to spend more time discussing it with you - you're not going to be unbanned. 🙂

[mighty pond]

?

[ebon oriole]

!appeal

[glass olive]

Hey, @ebon oriole

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor sable]

Hello, I've submitted an appeal, and it's been approved, but the ban hasn't been lifted yet. What should I do?

[muted silo]

least obv cheater account east long

[gloomy sparrow]

!report

[glass olive]

Hey, @muted silo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[muted silo]

yes and wait 5 hours to ban obvious bought acc

instead of banning for high risk if hes clear he will come here and prove it

[minor sable]

!appeal

[glass olive]

Hey, @minor sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

Doesn't matter, we do not take reports over discord

[gloomy sparrow]

I have fixed this for you, please wait 15 minutes and then try connecting again

[steel dew]

eu main this guy us probably cheat for insta buy

or autoclik

[hollow cosmos]

!report

[glass olive]

Hey, @steel dew

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steel dew]

we can't do anithging

[mild geyser]

how i make ticket ?

[hollow cosmos]

!ticket

[glass olive]

Hey, @mild geyser

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[muted silo]

time does matter

but why ban someone for clearly obv bought account

[shy remnant]

"Bought account" is not a reason to ban someone

[muted silo]

ive seen bans for high risk account

its valid reason

https://steamcommunity.com/profiles/76561199789761429

defienietly not high risk right?

ofc this guy knows everything hes lvl 1 acc created this year

[mild geyser]

If I already tried to appeal my ban a year ago and it was not approved, can I ask again?

[subtle tundra]

Ey any staff who can check if i still have vip on eu main?

[muted silo]

are vip's refundable since u refuse to help players if there are obvious cheaters raiding them

[raven mist]

Correct

You clearly have no idea what those bans mean

[muted silo]

🤣

[raven mist]

We wont ban players because you ask so no

[raven mist]

You should be able to check on your profile

[feral orchid]

Shenzyyy could i get help with appeal

[raven mist]

donate.rustoria.co

[raven mist]

Did you make an appeal?

[feral orchid]

yes

[raven mist]

Please be patient untill your banning admin reviews it

[feral orchid]

oh ok

Shenzyyy

[restive ore]

I filed for an appeal and three days have passed and nothing has changed.

[raven mist]

Yes?

[feral orchid]

do yo maybe have a clue why i got banned

[raven mist]

!steamid

[glass olive]

Hey, @feral orchid

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[restive ore]

I play with a computer club and I was banned for cheating, I filed an appeal and nothing changed

[feral orchid]

76561199466104955

[cobalt pebble]

@herei was accidentally banned for vpn, please see Appeal # 2400ff

[sharp gust]

<@&274971100184576010> i am getting ban evasion every time and y is that and i dont have any banned

[hollow cosmos]

!appeal make an appeal

[glass olive]

Hey, @sharp gust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp gust]

every time i try it says ban not found

[cobalt pebble]

!appeal

[glass olive]

Hey, @cobalt pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow cosmos]

!steamid

[sharp gust]

<@&274971100184576010>

[glass olive]

Hey, @sharp gust

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

You should be good to join again

[sharp gust]

https://steamcommunity.com/profiles/76561199130066815/

[feral orchid]

thanks so much

[gilded herald]

spamming the connect code 2 mins before wipe til wipe and still getting 650 que is crazy

[cobalt pebble]

can you check? Appeal # 2400ff

[raven mist]

You should be able to join again

[mellow zodiac]

Thanks to the Rustoria administration for the quick response (a day and a half) and for the good reply.

[raven mist]

Luckily appeals take 1-3 business days

[mellow zodiac]

and for the good reply.

[cobalt pebble]

its for me?

[raven mist]

Both of you

[cobalt pebble]

ok thx

[mellow zodiac]

Can someone tell me how long I am banned for?

[raven mist]

Looking at the ban - seems like 5 days

[gusty radish]

RUSTORIA EU EAST LONG LAGING FRIZ

@raven mist

[restive ore]

я подал на опеляцию уже прошло три дня и ни что не изменилось? помагите пожалуйста

[rancid quail]

whats the max pop eu main?

[gilded herald]

where to buy que skip

[hollow cosmos]

!donate

[glass olive]

Hey, @gilded herald

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[unique thorn]

CAN SOmebody check @solid ravine appeal?

[unique thorn]

i got false banned (barsikpg) can you check my appeal?

[long wren]

@solid ravine what do you need help

[unique thorn]

(i am fully muted so i am typing from this account) i got banned falsely for 5th time, can some mods appeal my appeal

[fierce chasm]

Can you use kits form rewards, on any server, even on vanilla server?

[long wren]

nah only banning admin can reply

[unique thorn]

i got auto banned

[long wren]

nope

[unique thorn]

oh i got unbanned, can i maybe get que skip? cuz i was one of firsts to join and got kicked, and like i am not the one who did something wrong so i would appreciate it

[long wren]

no

[unique thorn]

why

oh they skipped my que

thank you rustoria, appreciate yall ❤️

[long wren]

?

[restive ore]

я подал на опеляцию уже прошло три дня и ни что не изменилось? помагите пожалуйста

[long wren]

https://rustoria.co/support Каков статус апелляции?

[strong harbor]

bro i have vip but im in queu ???

[long wren]

#payment-support

[restive ore]

исчезло

Я обратно подал опеляцию и написано утверждено

[long wren]

все еще под запретом?

[restive ore]

да

[long wren]

по какой причине вас забанили?

cheating ?

[restive ore]

по мошеничестве

да

[long wren]

!steamidru

[glass olive]

Привет, @restive ore

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[restive ore]

76561199227390267

[muted sandal]

I NEED HELP NOW

[long wren]

what do you need help now?

[muted sandal]

IM FALSLY BANNED

FOR CHEATING????? I HAVENT CHEATED IN ANY GAME EVER AND IM BANNED WTF

[stone chasm]

i want some help with a ban appeal

[long wren]

Отправлено администратору

[long wren]

!appeal

[glass olive]

Hey, @muted sandal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near hemlock]

can i ask why i cant appeal please?

[long wren]

what kind of help do you need exactly?

[long wren]

was the appeal denied?

[near hemlock]

yh

[stone chasm]

i want to know if im eligible for an unban for ban evasion

[near hemlock]

i got banned for association it was my second banned ever in oria please

[muted sandal]

can you please review it the ticket or how much time does it take for you to review it ???/

[long wren]

appeal or ticket?

[long wren]

have you submitted an appeal?

[stone chasm]

not yet but what is the eligiblity?

[muted sandal]

on the rustoria site i appealed

[stone chasm]

is it 180 days and i can be unban?

[muted sandal]

do you need my steam id or something ? because i have no clue what i did do deserve to be banned for cheating

[long wren]

If your appeal is denied, you cannot resubmit it.

[long wren]

typically a response to an appeal will take 1-3 days.

please for wait

[long wren]

!appeal

[glass olive]

Hey, @stone chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[muted sandal]

please can you make it more urgent or something ? because i payed for VIP and now its useless basically

can i legit pay to get it reviewed ?

[long wren]

you have rust gamebanned? on steam?

[muted sandal]

i dont even have a VAC ban since im INNOCENT!!!!!

[long wren]

nah

[muted sandal]

Bruh

o what do you suggest for me to do ???

[long wren]

please wait for the response to your appeal while playing another game.

or you can wait while drinking coffee.

[restive ore]

Спасибо большое меня больше не выкидывает с сервера огромное спасибо

[muted sandal]

the point i dont want to play another game i havent played rust in about 2 months properly and now i made plans with my friends to play the damn game, and i get spit in my face for doing nothing?!!? and i dont want coffee, is it possible for it to be reviewed today in the next like 3 hours ?

and what do i do if i legit got vip now

did i waste my damn 4 euros :((((

[long wren]

!steamid

[glass olive]

Hey, @muted sandal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[muted sandal]

76561198875861009

[raven mist]

You can connect again

[gritty lichen]

Hi admins. Need urgent support with 3 active cheaters on the same team on SeaLong

!report

[glass olive]

Hey, @gritty lichen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[muted sandal]

THANK YOUUUU

HOLY SMACK THANK YOU GUYS SO MUCH FOR HEARING MY PRAYERS +REP

[stone chasm]

yes my old account has the gameban

[muted sandal]

everywhere +rep

[long wren]

Then, if nothing happened in the last 180 days, it would be possible.

[long wren]

!steamid

[glass olive]

Hey, @stone chasm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stone chasm]

yes its been 180 days but i played on a new account and got banned for ban evasion

but ive made appeal saying its been 180 days and stuff

[long wren]

ah

[long wren]

You were banned because you played with a new account without unbanning it.

i think

[stone chasm]

yes thats the ban evasion

[long wren]

can you post your steamid?

[stone chasm]

for which account

[long wren]

main and new acc

[stone chasm]

https://steamcommunity.com/profiles/76561199673709305/

this new 1

[long wren]

yeee

[stone chasm]

https://steamcommunity.com/id/bombushkaOT

[long wren]

please wait a moment

[gritty lichen]

Admins please look into this player Ticket #6a16ba

[long wren]

We will review it as soon as possible.

[raven tiger]

when wipe on rustoria eu medium

?

[long wren]

next week wipe

[stone chasm]

How long do i wait

[long wren]

I forwarded the situation to your banning admin.

[stone chasm]

okay thank you very much crazy

[exotic canopy]

did i get banned

can admin check

[simple aspen]

I got disconnected and cant join back keeps sendin me to main menu

[rotund basin]

why we cant join?

[exotic canopy]

me too

<@&874995535881326632> <@&274971100184576010>

[oblique plank]

need help for my teammate

[long wren]

!appeal

[glass olive]

Hey, @exotic canopy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

what do you need help guys?

[exotic canopy]

cant connect to server

[long wren]

if your banned?

[exotic canopy]

does it say banned?

it only says disconnected

[long wren]

can you try connect ?

[exotic canopy]

cant

[long wren]

which serveR?

[exotic canopy]

all rustoria

[rotund basin]

yes but it keeps on saying disconected

[oblique plank]

my teammate was banned for life some time ago because according to the game a script had been detected but he wasn't using one so I would like to speak to an admin to clarify things

need help

[long wren]

Delete the map file from the Rust folder and try again. @rotund basin @exotic canopy @simple aspen

[long wren]

tell your friend

submit an appeal

[exotic canopy]

ive been playing since this m,roning

[long wren]

@exotic canopy

[oblique plank]

he as already done and was refused directly

[long wren]

Then there is no other way

[oblique plank]

bruh

[long wren]

If the appeal was denied, then that is the final decision.

[oblique plank]

My teammate doesn't even shoot straight and your anti-cheat detected a script and you tell me that there is no other way for him to get banned apart from submitting an appeal but he can't even send one back and he can't even explain himself because no one on your team can go to a voice chat to talk

[split canyon]

<@&874995535881326632> why cant i connect in sea long

[exotic canopy]

see

[mellow tundra]

Where are you getting information the reason he's banned is because "the game detecteda script"?

[exotic canopy]

eveyone experience it

[split canyon]

but i can connect in other server

[mellow tundra]

Looking into it

[simple aspen]

how

[exotic canopy]

<@&874995535881326632>

[long wren]

still?

[exotic canopy]

cant u see others are experiencing it?

[long wren]

Have you tried the above?

[split canyon]

up?

[oblique plank]

it says that he cheats and we think that it is because of his mouse but he has never used a script on rust and probably on other games like roblox he has already had one but never on rust and in my opinion it detects it as a cheat

[split canyon]

Hey <@&874995535881326632> why cant i connect in sea long

[rotund basin]

STILL SAME <@&874995535881326632> i restarted and deleted map still cant join

[split canyon]

<@&874995535881326632>

[oblique plank]

<@&874995535881326632>

[dire nebula]

<@&874995535881326632>

[long wren]

you dont need admin tag

[oblique plank]

yes

[long wren]

Your friend can no longer play in ruatoria

[oblique plank]

mmp

[simple aspen]

works for me now

didnt even did a thing it just worked

[oblique plank]

rustoria shit

[long wren]

and we don't speak players the detailed reasons.

It's your friend's fault

🙃

[oblique plank]

It's not even a reason, it's your old mods who ban for nothing

Ur anticheat Is ass

[long wren]

thank you

[oblique plank]

ur welcome bby

[long wren]

please move #general

[mighty pond]

could someone check why i cant join the server on my main discord account
the name is shadowdragon1_1

[oblique plank]

@long wrenno thx

[long wren]

you dont need help 🙂 please move #general

[torpid rampart]

I didn't use cheats. Why was I kicked out of the server?

[long wren]

!appeal

[glass olive]

Hey, @torpid rampart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft dock]

Its the second time in a spam of 40mins that I got a "Timed out" pop up and got kicked out of the server, What can it be?

[lucid berry]

what is the command to stop auto translate

[mortal swift]

hello I created an appeal ban ticket if someone could revise it please

[rotund basin]

@long wren its doing it again

[exotic canopy]

@mellow tundra

disconnected again

[celest geode]

can someone check #8d7f4f

full raging on main, easiest ban ever

legit cant play rn he lives next to us

[pastel pond]

hello i created a ban appeal for getting association and would love to show an admin video and screenshot proof about the cheater being a new recruit, please if any admin is free i would really love to get a review on my association ban

[soft dock]

Its the 3rd one...

[split canyon]

<@&874995535881326632> why cant i connect in sea long

[sturdy terrace]

What disconnection message are you getting?

[split canyon]

Connection Attempt Failed

but i can connect in facepunch 1

[sturdy terrace]

Have you tried verifying your files?

[split canyon]

yes

still cant connect

[sturdy terrace]

Tried restarting your router?

[split canyon]

my internet is good

[sturdy terrace]

Your internet might be fine, but sometimes there can a small problem between the host of the server and your router. I'd suggest trying to restart it, if that doesn't work head to #network-support-old and you should be able to get some help there

[fallen oxide]

When will you be able to respond to my appeal? I made it 2 days ago

[split canyon]

i can connect to the other servers but i cant connect in sea long

[misty scroll]

We advertise 1-3 days, so shouldn't be too long

[misty scroll]

That is irrelevant to the situation at hand, make a #network-support-old ticket please

[split canyon]

already did

wdym irrelevant?

[misty scroll]

I mean what I said, your connection to other servers is irrelevant when it comes to your connection to a specific Rustoria server

[split canyon]

🙄

[livid imp]

How do i appeal a permanent chat mute?

[austere quest]

!appeal

[glass olive]

Hey, @livid imp

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

Hey @stone chasm you were unbanned

[raw bobcat]

why do you respond to the appeal up to 3 days?! I was banned after 3 days of playing JUST LIKE THAT and I have to wait another 3 days to get unbanned! What if I am a hard-working person and work 6 days a week?! It turns out you are taking away my opportunity to play..

[wispy dirge]

Because we also have lives outside of the game, we also have tickets to work on, investigations to do etc.
1-3 days gives us a good buffer to reply.

[fallen oxide]

And why do they ban you like that just because you're facing it? Is it a mistake or something?

I bought the game 2 days ago, I just got the revolver and they banned me saying that I have a high account risk

[outer stirrup]

<@&874995535881326632> please respond to the ticket https://steamcommunity.com/profiles/76561199806397893/

Appeal #982801

@mellow tundra

@lyric basalt

[lyric basalt]

no need to tag

[raven mist]

Stop tagging everyone

[outer stirrup]

im tag to online admins only

not everyone

thanks

[raven mist]

We'll get to your appeal asap

[dire nebula]

I went to open a ticket and it said no ban was found on my account, but I tried to log into the server and I'm still banned.

[sturdy terrace]

?steamid

[glass olive]

Hey, @dire nebula

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[past dragon]

where can i make a ticket?

[zenith mesa]

@balmy cypress

[zenith mesa]

Can you check dm?

[thorny delta]

ı got banned for what

[minor temple]

!steamid

[glass olive]

Hey, @thorny delta

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorny delta]

76561199146109188

@minor temple

how can ı open ticket

[minor temple]

You asre banned for playing with cheater

https://rustoria.co/support/appeals

Here is the appeal link

[thorny delta]

my friend is not cheater he is second accound he can prove it

[minor temple]

Doesn't mean they're not cheating

They can also appeal and it will go the banning admin dealing with the case

[thorny delta]

who banned us?

do u know

[minor temple]

We don't give out that info sorry, the appeals will go the correct place and you can communicate with them there

[thorny delta]

yo bro we are getting raided RN and we are not useing cheat we can PROVE İT

[steady sapphire]

hello

any admin here?

[minor temple]

Hello

[steady sapphire]

@minor templei got banned unfairly

can u help me please our base getting raided

[minor temple]

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[steady sapphire]

can u help fast please

76561199883675683

[minor temple]

I can have a look if you can send your steam id

[thorny delta]

hes second accound

we are playing for over 2 years

[steady sapphire]

help me fast please because our base getting raided

now getting raided hahahhaha help please

can u come voicechat

[minor temple]

You need to appeal there is nothing i can do for you here sorry

[devout swift]

@raven mist

[maiden prism]

we already did

[devout swift]

<@&274971100184576010>

[thorny delta]

please help us fast bcs ve are getting raided rn

[devout swift]

<@&874995535881326632>

[steady sapphire]

already

[balmy cypress]

Stop tagging, it will not speed things up.

[minor temple]

Please don't keep tagging the admins

[devout swift]

<@&274971100184576010>

[balmy cypress]

We belive your friend was cheating, the playing with cheater bans will not be removed

[dusky sluice]

<@&874995535881326632>

[steady sapphire]

who cheating?

[thorny delta]

u can do what if u want for cheat check

[balmy cypress]

We do not do cheat checks

very easy to pass

[steady sapphire]

prove it to me

prove to me that I'm cheating

[thorny delta]

bro we are not cheaters look at my steam accound we are playing over 3 years in eu long every wipe

[balmy cypress]

We do not provide evidence

[steady sapphire]

you banned me unfairly

[maiden prism]

so ur banning cheater by ur eyes

[steady sapphire]

and you're not saying anything

[raven mist]

How else do we ban cheaters

With our toes?

[balmy cypress]

Do you telepathically move through life without your eyes?

[steady sapphire]

come check my computer

[thorny delta]

please help us

[steady sapphire]

check my accounts

[maiden prism]

he just killed 3 people and got banned

[balmy cypress]

I am sorry but we've already given you the answer

[thorny delta]

yo bro we are already getting raided

[steady sapphire]

insane bro

base gone 😄

[thorny delta]

look at my steam accound we are playing over 3 years

BROOO PLESE HELP UUUUUS

@balmy cypress

[split canyon]

<@&874995535881326632> got timeout again and i cant reconnect

wtf is happening

[steady sapphire]

@balmy cypress

What will happen to my ban?

[stone chasm]

thank you marzy

[balmy cypress]

Have you made an appeal?

[steady sapphire]

yes

just banned high risk account

i just killed 3 5 aks

already we got raided

gg

[balmy cypress]

Your appeal will have a response soon.

[steady sapphire]

okay

[inland heron]

guys look appeals pls. me and my teammate got banned for hight risk account. wtf is that

[steady sapphire]

same bro

[split canyon]

<@&874995535881326632>

[balmy cypress]

Whats up?

[split canyon]

got timeout again and i cant reconnect

[exotic canopy]

man

[balmy cypress]

Be more detailed

you can't see the server or queue?

[balmy cypress]

man

[exotic canopy]

be more detailed?

we've been disconnected 3x now

[split canyon]

i can see the server but i cant connect

i dont know whats happening

[balmy cypress]

Could you make a #network-support-old ticket and we will look into that asap

[split canyon]

i got timeout 3 times today

same issue

[exotic canopy]

same here

[balmy cypress]

I am sorry but this is the first i've heard of the issue. I need detail to know how to help

[exotic canopy]

and these admins have no clue lmao

[balmy cypress]

How would we know your issue without you letting us know

[split canyon]

yea same issue bro

scroll bro

[exotic canopy]

you guys should know the issue by now

it happened 3x in past the hours

[balmy cypress]

You guys are welcome to use #network-support-old

[split canyon]

no reply

[balmy cypress]

believe it or not, I do more than sit here and read every message in the support chat

[balmy cypress]

I'll ask the network team to take a look asap

[split canyon]

2 hours ago already created a ticket and still no reply

[balmy cypress]

Sorry about the wait, today is the most busy day of the week but we will do what we can to improve wait times

[steady sapphire]

@balmy cypressim still waiting

appeal

still no answer

[split canyon]

and you are saying we didnt let you know the issue

[hexed nimbus]

1 to 3 business days for appeals

[summer grove]

Ive did a ticket for getting deban because I am ban from all rustoria server for cheating but ive did nothing and my ticket got close

[steady sapphire]

okay

[balmy cypress]

I don't work on network support, so yes I was not aware of your issue

[raven mist]

If you appeal is denied, then the ban is perm i'm afraid

[split canyon]

i reported the issue here

[summer grove]

I didnt appeal my ticket just got close

[raven mist]

Ticket? If you created a network support ticket or payment support ticket thats not the place

[balmy cypress]

Again, I don't scan this channel for every single message. I have many DM's and tags per hour

[raven mist]

!appeal

[glass olive]

Hey, @summer grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^

[split canyon]

this issue is ruining our wipe

lol

[balmy cypress]

I replied in your ticket

[raven mist]

Try a VPN temporarily

Might resolve your issues, if the route to the server is unstable

[steel pagoda]

admin i cannot connect to your server it keep saying connecting attempt failed

[raven mist]

What server?

[steel pagoda]

sea main

[raven mist]

Can you make a #network-support-old ticket please?

[steel pagoda]

i can join other servers but sea main i cant

[fallen oxide]

When can you answer my appeal? i need to play because the wipe has already started

[rocky fog]

does it require whitelist if i use vpn

[flat skiff]

BR MAIN

BUG LOGIN

[rocky fog]

same thing happend to me with pabloo

we have same isp

[inland heron]

Admins, when will my teammate and I get a response regarding the high risk account ban? We can’t play!

<@&874995535881326632>

[balmy cypress]

send your steam profile link and I'll see what we can do

[fallen oxide]

??

[balmy cypress]

instead of sending ??, send your steam profile

[inland heron]

https://steamcommunity.com/id/leodax/

[fallen oxide]

https://steamcommunity.com/profiles/76561199219262313/

[balmy cypress]

@inland heron @fallen oxide are you two friends?

[fallen oxide]

no

[inland heron]

no

[balmy cypress]

ah my bad, assumed so. Will reply to your appeals soon

[inland heron]

[bright nebula]

Could any admin help me with something? I want to log in to the server, but it won't let me, but I'm only having this problem on the Rustoria Medium EU server, and I haven't had any issues on any other servers.

[balmy cypress]

Hey, if you are just getting timed out, I'd suggest #network-support-old - you can also try a VPN as a temporary fix while you wait for them in network support

[bright nebula]

okey

[night magnet]

Can i get some support on a ban pls

[languid halo]

can you fix this and let me in the fkin game with my own ip so i dont have to use a vpn to play?

<@&874995535881326632>

[night magnet]

<@&874995535881326632> just got falsely banned?

[minor temple]

What did you get falsely banned for?

https://rustoria.co/support/appeals

[night magnet]

i was in a rust discord looking for a team m8, id been playing solo all day you can check

i bagged the person went to the shops came back and i was banned

[minor temple]

!steamid

[glass olive]

Hey, @minor temple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[night magnet]

@minor temple 76561199347488005

[bright nebula]

I don't know what happened, the truth is that I restarted the game because the ping was high and when I entered it gave me that error.

do not use VPN

I don't understand, did they ban me then?

[smoky sphinx]

hello any admın can help me pls

[minor temple]

looking

[night magnet]

thankyou very much

[smoky sphinx]

my friend try to join eu small but get hacking warning and kick server

but he dont use any hack and dont banned any sw and platforms

@minor temple

<@&274971100184576010>

[bright nebula]

What's happening that I can't access the server? @minor temple

[raven mist]

!appeal

[glass olive]

Hey, @smoky sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bright nebula]

But I'm not banning, it's a problem I only have in the Rustoria Eu environment @raven mist

[raven mist]

That message was also not for you sir

[bright nebula]

It's no use to me to open that ticket.

oh okay

[bright nebula]

But will they be able to help me?

[raven mist]

Can you please make a #network-support-old ticket?

[bright nebula]

I already did it like 1 hour ago and no one answers

[raven mist]

We'll get to you ASAP, you can try to use a VPN temporarily

[dark flume]

same problem i cant join in sea long

[bright nebula]

I'll have to buy it, how crazy!

[raven mist]

You dont, Proton is free

[dark flume]

only 1 server i cant join

[raven mist]

We'll check your ticket asap as well

[wise crypt]

23hrs thats why

[bright nebula]

but it is unlimited, and is it a good way for me to play it?

I'll be waiting for you to answer me.

[wise crypt]

youll be playing with 270 ping

use cyberghost vpn 24h free trail

[raven mist]

!report

[glass olive]

Hey, @somber tendon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[orchid bone]

@balmy cypress you demanded my presence after a weird ban

[night magnet]

any news

[minor temple]

I sent you a dm

[umbral dust]

my friend cant join SEA Long, he can join any other server, is there any solution

[raven mist]

Can try a VPN, devs are aware tho

[umbral dust]

okay thank you

[raven mist]

Theyr checking with the provider, so probably an issue on their end

[umbral dust]

i see

[night magnet]

replied

[minor temple]

Replied ❤️

[rocky fog]

same happend to me

@minor temple help </3

[minor temple]

If you are having network issues it would be best to make a #network-support-old ticket and someone from the network team can help you look into this 🙂

[bright nebula]

they never responded :C

[balmy cypress]

You'll have a response when they are available

writing in support won't speed it up, but try a VPN for a temp fix

[bright nebula]

They go very badly with VPNs

[rocky fog]

appreciate that g

[bright nebula]

I'll just wait

[balmy cypress]

its better than nothing while you wait, but its your call

[worldly sable]

can i use 1.1.1.1 in your sever sir?

my ping so hight

[glass hawk]

Yo how do I make an appeal for “cheating”?

[fading dock]

please cheack out my ticket: Ticket #411f01

[cedar sentinel]

i cant join server

its saying eac authentication timed out

what i should to do

can some one answer

[lapis moon]

Same problem here.

[dull thistle]

same here

[minor wolf]

same

[spiral wave]

same

[dull thistle]

What is that

[shy remnant]

#general message

[idle arrow]

EAC TIME OUT..?

SAME

[bright nebula]

I've been having this problem for 3 hours haha

ç

[inland salmon]

#support , wanted to give an update im having an issue with a guy thats been chasing me for over a year, and he keeps coming back on burner accounts. I submitted a report several minutes back. Hes impersonating my friends name, but is a white female character, not black

[slim falcon]

did anyone solve this yet?

[idle arrow]

did anyone solve this yet?

please ..

problem for 4hr... please help

[slim falcon]

try to verify integrity

[idle arrow]

I conducted a flawless test, but it still doesn't work. Even if I delete the EAC, it doesn't work]

[stoic radish]

read general chat

[wet vortex]

can i get a refund on my vip that i just bought

[raven mist]

Its a global issue

You cant fix it

Gotta wait for eac to fix it

[junior mulch]

should be fixed now apparently

[hot wing]

https://tenor.com/view/gülmek-komik-gif-1506407869824367367

[soft dock]

Not sure if its here, but this guy was pretty sure(he instashot my whole team, 2 of us didnt have time to wall or shit), few hours and an old ban. 76561199277119929

[idle arrow]

I erase the game and reinstall it, so I can play the game

[dusty sorrel]

!report

[glass olive]

Hey, @soft dock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[soft dock]

Thx

[vapid ice]

!ticket

[glass olive]

Hey, @vapid ice

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brave acorn]

is there any admin online? <@&874995535881326632>

[gloomy sparrow]

What do you need

!Report

[glass olive]

Hey, @brave acorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gloomy sparrow]

Don’t call cheaters out in chat please

[fallen oxide]

is there any admin??

[shy remnant]

Why do you even ghost ping

Just ask your question, it’s a support channel

[fallen oxide]

When will you be able to answer my appeal?

[shy remnant]

@naive fossil

[fallen oxide]

They've been telling me for a long time that they would respond quickly but they don't respond.

[naive fossil]

hello

[shy remnant]

Why did you ghost pinged us

[naive fossil]

i regret what i was doing im sorry

[shy remnant]

1-3 business days

[shy remnant]

💀

[naive fossil]

jajajajajajjaaj

[shy remnant]

Next time, don’t ping

Thank you

[naive fossil]

im sorry boss it wont happen again

[scenic violet]

Hello, i'm trying to connect to Rustoria US Small from a cloud gaming platform, when i'm in the server it immediatly kicks me and says that i'm cheating, it's there any chance that i can get whitelisted? i'm using boosteroid cloud gaming platform if it helps in something

[fallen osprey]

where do i appeal my ban at

[near halo]

check dms pls

[drifting herald]

!appeal

[oblique willow]

can someone check latam-0227 ticket? please

[glass olive]

Hey, @fallen osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[next dagger]

Blatant cheater in US Small, please check tickets.

[languid halo]

<@&874995535881326632> BR MAIN has been lagging for 1h +-, can you guys take a look?
<@&274971100184576010>

[steep jolt]

!appeal

[glass olive]

Hey, @steep jolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quick hawk]

CAN WE BAN THIS GUY GRAVEYARD HOLY FUCK HES ESPING SO MUCH ON SEA LONG FOR WIPES NOW HAVE LIKE 4 CLIPS OF IT

[long wren]

make a ticket

[quick hawk]

how plz

[long wren]

!ticket

[glass olive]

Hey, @quick hawk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

is there any active admins online

[quick hawk]

ive done it plz for the love of god check it including all others for him its so blatant

[steel glacier]

where so i get appeal reply

[long wren]

https://rustoria.co/support

[long wren]

what do you need help

[near halo]

CHEATER CHEATER PUPKIN EATERS

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

they got banned and are just evading

[cyan socket]

SOMEONE CHECK MY APPEAL PLS

[wanton drum]

Someone plz check my appeal

[nocturne pivot]

me too bro shits actually so sad

[gleaming sky]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[frozen thorn]

!report

[glass olive]

Hey, @frozen thorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass olive]

Hey, @spring sentinel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[boreal pike]

Hi i was banned for high risk account, i cant create appeal on ur website casue i have community ban in steam and cant auth on webs

[delicate lava]

hi,admin. VPN ban,please Appeal #60bdce

[boreal pike]

<@&874995535881326632>

[shy remnant]

Stop ping in every channel

[boreal pike]

sry i missed

[shy remnant]

Still, you don’t need to ping just wait for an answer

[boreal pike]

okay ty

[indigo moss]

"High Risk Account" what does this mean my dear friend

[true phoenix]

me and tootpaste got banned for playing with a cheater and we didnt know he was cheating

[icy eagle]

<@&393554009799000064> made a ban apeal if someone could apeal would make me very happy. Thanks

[true phoenix]

we are very broke. like extremely broke, we made tickets

<@&393554009799000064> made a ban apeal if someone could apeal would make me very happy. Thanks

[indigo moss]

<@&874995535881326632> can some1 come to voice

[ocean thistle]

You must create an appeal for your ban.

[ocean thistle]

!appeal

[glass olive]

Hey, @indigo moss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[static condor]

theres a cheater in us rustoria low pop how do i report him to the admins?

[indigo moss]

I did it but I would like to know what it means

[ocean thistle]

!ticket

[glass olive]

Hey, @static condor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ocean thistle]

It means your account is too high of a risk to play on our servers. You've done the correct thing by creating an appeal. Now, you must wait for a response on your appeal.

[boreal pike]

how do I file an appeal if I can't log in to the site via steam due to a temporary community ban in steam

[indigo moss]

Well, I understand that, it's written there, but does that mean there's a risk? It's just funny, the gameplay looks something like this: you stand in line for 5 hours, you walk away, they kick u for AFK, you stand in line again, you walk away, they kick u for AFK, you accept it, u buy VIP, the server lags (packet loss/high ping) and it's not on my side, it's the same for everyone. You get banned for no apparent reason

[ocean thistle]

The reason is "high risk account." Just because you don't agree with the reaosn does not mean it's not a valid reason. The issues you are talking about happens to other servers too. Please be patient while you wait for a response to your appeal. I highly recommend you to respond to the appeal with all your accounts. Thank you.

[ocean thistle]

!steamid

[glass olive]

Hey, @boreal pike

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[boreal pike]

76561198137639421

[indigo moss]

what does that mean? twinks?

[ocean thistle]

Excuse me?

[indigo moss]

" I highly recommend you to respond to the appeal with all your accounts"

[ocean thistle]

I've resolved this for you. Please allow 15 minutes for the fix to sync.

[boreal pike]

ty

[ocean thistle]

Do as your instructed, if you do not have more accounts then that's it. As previously mentioned all you need to do now is to wait for a response.

[ocean thistle]

Anytime

[boreal pike]

not work for me

[boreal pike]

https://imgur.com/a/mYDW8lT

[ocean thistle]

You haven't connected to the server since I fixed it for you

You should be able to connect fine

[boreal pike]

It turns out that u unbanned me up?

[boreal pike]

yes, I saw that you lifted the ban from me, I logged on to the server. but that didn't change the fact that I cant log into rustoria and create a ticket for interaction.

[ocean thistle]

We are not Steam and unfortunately, we can not do anything about your community ban for ticket/appeal creation. Maybe try contacting Steam?

[deft junco]

sharedbluprints server ?

[hexed nimbus]

No

[urban cliff]

Hello, I've submitted an appeal for a ban (high risk account), and I'd like to know how long it will take to be reviewed.

76561198204400159

[wide bobcat]

how do i receive updates on my ban appeal

@ocean thistle

@hexed nimbus

<@&274971100184576010> \

[ocean thistle]

I see you have linked your account to our website. You will receive a DM from our Rustoria bot about any updates on your appeal. You may also refresh the page where you created the appeal.

[wide bobcat]

thank you do you have an estimate on how long it might take?

[ocean thistle]

You have an update like 4 minutes ago

[wide bobcat]

I dont have a dm

[ocean thistle]

not sure why

but you do have one

[wide bobcat]

are you able to tell me what the update is here then?

[ocean thistle]

maybe you linked after they responded

Please respond to your appeal

Your admin is waiting for your response

[urban cliff]

Please answer me

[wide bobcat]

are they able to dm again?

i dont see it

[ocean thistle]

Please go to the website

[urban cliff]

It's been 21 hours

[raven mist]

Honestly @wide bobcat

dont even bother appealing and find somewhere else to play

[urban cliff]

How long will it take

[ocean thistle]

I've fixed this for you. Please wait 15 minutes for it to sync.

[wide bobcat]

why?

[urban cliff]

thank you very much

❤️

[raven mist]

Cuz you're a dirty little cheater and players like that is something we surely dont need

[steel glacier]

hellp i think its been 3 days for me still no appeal

[median cliff]

hellp

I was banned without even playing on this server

[ocean thistle]

!appeal

[glass olive]

Hey, @median cliff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median cliff]

Thank you, I have already opened a support ticket on the website.

[sand folio]

i got muted can i be un muted

[ocean thistle]

You should receive a response moments ago

[ocean thistle]

!appeal

[glass olive]

Hey, @sand folio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand folio]

if i would have said it in a different language i would not have been banned

auto banned

[median cliff]

ok, I will wait!

[ocean thistle]

Did you create an appeal?

[wild brook]

shenzzy you are a unreasonable moderator you don't look into people appeals before banning them you quite frankly shouldn't have the access you do as a admin.

not even hearing someone out before denying a apeal is so irrasponsible and rude.

[sand folio]

Discrimination against English speakers, also known as language discrimination or glottophobia, occurs when individuals are treated differently because of their native language

[raven mist]

You do you, id recommend not playing with said player as you’ll have the same issues on other servers

If you wanna play with a cheater, thats on you

[sand folio]

cheats suck bro

[glass olive]

Hey, @sand folio

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wild brook]

hes not even cheatinbg you are just a arrogant irrasponsible pos that doesnt have any proof of any thing and judges a book by its cover

[raven mist]

Not any reputable community will every provide you proof

But we gave plenty

[wild brook]

you didnt even let him say his reasoning before banning

[raven mist]

Up to you if you wanna keep playing with them but theyr not getting unbanned here

[wild brook]

where?

[raven mist]

Not for display

[raven mist]

What reasoning ? For cheating and having an history in cheating?

[sand folio]

Not any reputable communitys comit Discrimination

[raven mist]

Im good

[wild brook]

if hes "cheating" why has he not gotten any bans in game on any other server

[ocean thistle]

Please submit an appeal and I can look into your mute. I have no idea who you are in game. Thank you.

[raven mist]

Because this is not his only account surely 😂 anyways, not going to discuss this further

Good luck on any other servers if u wanna keep playing with them

[wild brook]

so having a login to a friends steam acc is cheating now?

i dont understand how you can unreasonably ban someone without doing a pc check or anything

[raven mist]

Wont do a pc check if we are already sure

[sand folio]

did you know chinese players never get muted in chat they can say gamer words and no mute

[wild brook]

how can you be sure without any proof

[raven mist]

Lying at first saying he “spend alot of hours into hos account” and then suddenly is a friends account

Good start

[wild brook]

its not

he was talking about a other acc

[raven mist]

Other then having a boosted account 😂

[wild brook]

boosted acc?

[raven mist]

As i said, not going to discuss further

Enjoy

[wild brook]

when he said he had login it was for a different acc

[gusty pecan]

hey I have a problem. My automatic piping system keeps unpiping itself from the adaptors conveyers and el furnaces. Also yesterday few of my large boxes randomly dissapear what is the reason?

[wild brook]

shenzyyy fuck you, you arrogant piece of shit. cant have even have a good player on your server because you shit ass player base cant fight any actual skilled players on your noob friendly ass server.

[gusty pecan]

https://tenor.com/view/michael-jackson-comendo-picoca-gif-9669437860846841235

[wild brook]

shit ass admin

[raven mist]

#general thank you

[wild brook]

getting your moneys worth?

nah im good

[raven mist]

Not sure why that would happen, did this happen after a restart?

[gusty pecan]

it started happening randomly like idk maybe 12 hours ago. And Im losing my mind now. Ill try rewiring whole system and Ill let u know

[raven mist]

Yes please, can dm me if u want. Wanna forward to our devs and if needed to fp. Did u see it dissapear too?

[gusty pecan]

I just hear that watery voice when something decays then I go take a look and its gone. Thank you Ill let u know

[rustic night]

hello, is there any staff available now?

[long wren]

Hello

[rustic night]

Hi! do i pm you my enquiry or write it here

[long wren]

As you wish

[trim karma]

Admin please help, our base was raded by cheaters. Rustoria EU East long

[drifting herald]

!report

[glass olive]

Hey, @trim karma

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense dawn]

any admin online?

the another day i get banned for (high risk account) i talk with luke and he unban me and now i get banned again can some admin help me fast please im getting raided

@balmy cypress srry for tag you brother but i have the same issue

[balmy cypress]

?steamid

[glass olive]

Hey, @dense dawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dense dawn]

https://steamcommunity.com/profiles/76561199824614145/

the another day my name was no pain no gain

idk if you remember

[balmy cypress]

The ban will remain I am afraid, you can try appeal on https://bans.rustoria.co/ but if you get denied or have already been denied, we cannot help

[dense dawn]

and you can't do anything about this, I already had the wipe on Monday and you were able to unban me and now again

[balmy cypress]

I am not able to unban you no, you can try appealing but realistically the ban will not be removed

[dense dawn]

why when i try to open a ticket that say ban Already Appealed

when i dont open any ticket

Do you know how I can solve this problem? By buying a new account or something else?

[balmy cypress]

I am afraid its a perm ban and you cannot appeal then

buying another account is ban evasion, you are not welcome to continue playing rustoria

[dense dawn]

but why if I didn't do anything?

[balmy cypress]

that is your opinion, I cannot go into the ban reason more than saying its for high risk

[dense dawn]

I dont think its fair, but its okay, I understand.

can i get a refund for the vip?

[balmy cypress]

#payment-support

[fallen oxide]

Is there an admin who can answer my appeal?

<@&874995535881326632>

[balmy cypress]

You have an answer

[fallen oxide]

But they didn't tell me why I was banned or anything

[balmy cypress]

You have an answer

[fallen oxide]

I didn't even get a revolver, how are you going to ban me?

[torpid rampart]

You have an answer

[naive fossil]

admins but what is the reaon he got banned for good aiming?

[fallen oxide]

they don't want to work

[balmy cypress]

https://steamcommunity.com/profiles/76561199375006334

I'd say its pretty fair

[fallen oxide]

But can you tell me why I was banned?

[balmy cypress]

No, your appeal has everything we will be explaining

[fallen oxide]

They didn't answer me anything

They told me we don't believe you and they banned me.

[balmy cypress]

Indeed

[fallen oxide]

wtf bro

this is like vac of cs2

[naive fossil]

brother look at his account he has hella hours on cs

[fallen oxide]

they dont ban cheaters but a random people yes

[naive fossil]

he knows how to shoot

[fallen oxide]

and it wouldn't make sense to play with cheats on this account

[balmy cypress]

You asked for a reply to your appeal

and you got it

there is nothing further to discuss

[dense dawn]

luke i can show you all and you see is 100% real

[torpid rampart]

Can you reply to my appeal @ administrator

[raw bobcat]

I just got a reply to my appeal, but I didn't understand the question and asked for a little more clarification, after which my appeal was simply rejected! Why? I just asked for a more specific explanation

[raw bobcat]

Appeal #0527e2

[red ivy]

i was playing rustoria us small and it kicked me out without any message or anything saying i was banned or kicked

[vivid hull]

1

[torpid rampart]

<@&274971100184576010>

[indigo moss]

Please reply on ticket, please #dd06ef 🥹

[twilit igloo]

how to create ticket?

[balmy cypress]

report or appeal?

https://rustoria.co/support

both can be done here

[twilit igloo]

appeal

i can appeal it

[serene wave]

yo
my appeal approved but im not unnbaned now
Appeal #fdb3e8

<@&274971100184576010>

[fleet breach]

me too

<@&274971100184576010>

[ocean thistle]

Fixed again, give it 15 minutes

[ocean thistle]

What's your appeal id?

[fleet breach]

76561199797402252 TY

[indigo moss]

<@&874995535881326632> Is there any way to speed up the process? Because I'll most likely get raided, and I would have gone to play on another server a long time ago. And so I'm sitting here waiting for something incomprehensible

[ocean thistle]

I don't see an appeal by you?

[fleet breach]

I just started playing.

[ocean thistle]

I thought your appeal was approved?

[ocean thistle]

!appeal

[glass olive]

Hey, @fleet breach

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

You need to submit an appeal

Your ban is legitimate.

[fleet breach]

He said I am high risk.

[ocean thistle]

And it's required for you to submit an appeal

Have you done so?

[fleet breach]

ok Will the appeal be canceled?

[ocean thistle]

That is up to your admin to decide

The first step is to create an appeal,.

[ocean thistle]

Patience.

[indigo moss]

well, they answered with a question, and then continued in the same vein, saying that if we were going to write a message every 4-5 hours, then the word “patience” was even superfluous

[serene wave]

thank u

[ocean thistle]

The standard response time is 1-3 days so you're fortunate you received a response within 2 hours of your appeal creation. You will receive another response soon enough. Is there anything else I can help you with today?

[fleet breach]

I have filed a complaint now. Can you restore me? 76561199797402252

[ocean thistle]

You will need to wait for a response from your admin. Thank you.

[fleet breach]

ok

[rough fox]

Banned for
High Risk Account

Denied？

[fleet breach]

I am afraid that I will get raid later.😩

[rough fox]

why

!appeal

[glass olive]

Hey, @rough fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[indigo moss]

The standard response is much faster, as I can see above. It is doubtful that you would ban a player in the middle of an active game for such a subjective reason. If I had committed some kind of violation, you would have banned me for that specific reason. The only thing I wanted was an explanation, first and foremost.

[ocean thistle]

The reason and explanation is "high risk account."

[indigo moss]

I saw that, but there is nothing written about it in the rules. Are there any requirements for this?

If I hadn't spent about 500 hours here, I wouldn't even be writing this, but it seems very strange. Anyway, I'll wait for the administrator's response.

[ocean thistle]

It will be made clear in your appeal response.

In which you must wait

!ticket

[glass olive]

Hey, @loud mantle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gritty lichen]

Hi admins. Blatant cheater on SEA Long atm - Ticket #b28552

[twilit igloo]

How long do I have to wait? : Appeal #934682

[indigo moss]

The standard response time is 1-3 days

[twilit igloo]

omfg

[sturdy terrace]

The usual response time on appeals is 1 - 3 business days. I appreciate your patience

[indigo moss]

patience.

[twilit igloo]

a very easy ticket, I need to help my friends, I can't wait that long.

🙁

I'm being spammed that I'm a cheater, even though I'm not, and I can't stand being accused without evidence.

[fervent scroll]

hi, I can't connect to the RUSTORIA.CO-eu east long server. It says I can't connect to this server only!

[gusty radish]

RUSTORIA EU EAST LONG LAGING FRIZ

[gritty lichen]

Any admins available to assist?

[ornate schooner]

Hello, they just banned me from the server because I supposedly have a suspicious account, which is 65 hours old. My MAIN account had 3162 hours, I leave you the ID: https://steamcommunity.com/id/gonaone I can't use this account because it was hacked and I was suspended from this game because the hacker has used hacks or shared links that I shouldn't have. Honestly, I don't have any type of hacks, if you want you can go to my computer to see the files and so on. I hope for a solution, thank you! #FREEBROLLY

[toxic shard]

You have a ban under 180 days, therefore you are not eligable to play on rustoria

[ornate schooner]

Marc, hablas castellano?

Marc

hablas castellano?

[toxic shard]

yup

[ornate schooner]

?

Si o no?

Necesito una solucion, podes revisar mi computadora para ver que no tengo nada

Podemos entrar a algun canal y te explico mi situacion????

[toxic shard]

!appeal

[glass olive]

Hey, @ornate schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

pero, tu cuenta, tu responsabilida

[ornate schooner]

Pero que culpa tengo yo de que me hackeen?

[indigo moss]

404 appeal login

[toxic shard]

no es un hack, es un "social ingeniering", al final el resualto de tu actiones

[ornate schooner]

Podemos meternos a un canal?

[toxic shard]

para que ? tu cuenta tienes uno ban de menos de 180 dias

es la conclusion

[ornate schooner]

Si, lo se, pero es injusto

[undone matrix]

its not working the suport page on the site

[indigo moss]

https://tickets-api.rustoria.co/auth/login

404 appeal login

[ornate schooner]

Pero esa cuenta me la hackearon, ya no tengo acceso a ella!

Quiero hacer el reclamo por mi nueva cuenta

[toxic shard]

es simple de recuperar

https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988

[ornate schooner]

No entiendo

necesito hablar por algun canal

[toxic shard]

no

[ornate schooner]

Para que me expliques mejor, no me estas ayudando con lo que necesito

Necesito saber el motivo del ban que me dieron ahora

[toxic shard]

no tienes el resuelto que tu espera

pero tienes todo la ayada que nececites

[ornate schooner]

Que hago ahora?

Porque jugar no puedo

y no tengo nada en mi cuenta y en mi computadora para que me hayan baneado

Acepto SS

Lo que quieran

???????????????????????????????

Hola?

[toxic shard]

no tnego nada a anadir

[ornate schooner]

Pero es injusto

No me das la oportunidad para que hagas un SS de mi computadora

[distant python]

gaga marc

[ornate schooner]

Me vas a responder o que, MARC?

[distant python]

respondele al burro este

y no mientas en el cv

ñ

[ornate schooner]

No me estas dando una solucion de nada

y sos staff

[oblique jay]

hola buenas, me lo desbanean al brolly porfis?

#desbaneenabrolly

[distant python]

#freebrolly

[raven mist]

Move to #general

[ornate schooner]

ADMIN?????????????

[raven mist]

What

[ornate schooner]

Hello, they just banned me from the server because I supposedly have a suspicious account, which is 65 hours old. My MAIN account had 3162 hours, I leave you the ID: https://steamcommunity.com/id/gonaone I can't use this account because it was hacked and I was suspended from this game because the hacker has used hacks or shared links that I shouldn't have. Honestly, I don't have any type of hacks, if you want you can go to my computer to see the files and so on. I hope for a solution, thank you! #FREEBROLLY

[indigo moss]

shenzy unban me pls

[raven mist]

Didnt u just talk to Marc?

Do you have an appeal open?

[indigo moss]

me???

[raven mist]

No gona

[indigo moss]

sad

[raven mist]

!steamid

[glass olive]

Hey, @indigo moss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[indigo moss]

https://steamcommunity.com/profiles/76561199204132325/
76561199204132325