support

[vernal marlin]

Why did I get a High Risk Account?

[limber pulsar]

f

[tame fox]

I understand rules are important, but today is the server wipe. If I get unblocked in 3 days, I’ll have already lost a whole week of gameplay. Is there any chance to make an exception in this case? I’d really appreciate it. To the administrator who placed this ban on me — I wish you all the best and happiness.

[tame fox]

Seems like this is the Rustoria way — if you’re new, you get sent to “take a break”.

[tribal pier]

i have the same with super legit acc and 3 vips

[leaden sorrel]

hi, I was playing on Rustoria.co SEA Main, and I was just banned for high risk account.my nickname is dragoni

because I have bad internet, why am I banned because of my bad internet?

[wild hound]

i just get banned too on rustoria SEA main for no reason. i killed 2 ppl with mp5 and then got banned while im not using any third party app or even vpn. i already submit a ticket on website #7dc6f5. please help me to get back on my acc bcs i just only play recently buy rust and play with my friends, thank you

[opal dagger]

I just got banned on rustoria eu mondays for high risk account, pls help me

[tame fox]

😆

[raven mist]

Not at all, thats not what those kind of bans are for

The way you’re talking honestly doesnt seem like you’re “new”

Anyways, it’ll be reviewed asap

[raven mist]

!appeal

[glass olive]

Hey, @opal dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[opal dagger]

what additional information I need to add

[raven mist]

Whatever you feel is relevant, main accounts can be usefull with such bans

[opal dagger]

What can I do to speed up the process

[limber pulsar]

<@&274971100184576010> look at mine Appeal #1d4db8

plz

[tame fox]

@raven mist, Yeah, I’ve already understood what “ASAP” means for you. 26 hours ago, administrator SCHAADT also wrote that it would be done ASAP. But anyway, thank you for at least replying — otherwise it feels like no one really cares.

[naive anvil]

@misty scroll <@&274971100184576010> can you do my appeal #51372

[rich bane]

<@&274971100184576010> look at mine Appeal plz (Appeal #81b4ba)

[opal dagger]

@misty scroll <@&274971100184576010> look at mine too ( Appeal #d483fa) I really want to play

[lyric basalt]

No need to tag

Appeals take 1-3 business days

[opal dagger]

I do not want to wait 3 days, I can play only now]

[lyric basalt]

Unfortunatelly you will have to wait

[opal dagger]

very cool support and community

[tame fox]

Chill, bro, the admins here take up to 3 days to reply

I’ve already been waiting for 26 hours, but they say that’s not enough.

[austere quest]

We prioritize player reports. It can take up to 3 days for your appeal. Have some patience. Thanks for your understanding!

[dense dawn]

Why I get banned for(high risk)?

[neat pumice]

Because your account is suspicious

[glass olive]

Hey, @dense dawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense dawn]

And what I can do for fix that?

[past belfry]

where can I apply for an application

I was just invited to play by a friend, and after a while I realized that he was playing with cheats. I left the team and realized that they had set me up.and I can't play on your servers.

I don't talk to him anymore, but I want to play on official servers.

[gilded cloud]

I was casually playing and got banned out of nowhere . I have put a ticket please review it I'm tryna play the upcoming wipe.

[sacred garnet]

what should i do, i was banned on rustoria about 20 days ago for high risk account although my shooting is very bad, i filed an appeal and they wrote approved, but even after 17 days after filing the appeal i still haven't been unbanned, and i can't file a new appeal, it says that the ban is already approved. what should i do?

[dense dawn]

@sacred garnet same idk why so many people get banned for that

[gilded cloud]

i just got banned for the same thats crazzy

[dense dawn]

Can some admin check this ticket fast I buy the VIP and now I get banned for No reason (Appeal #f40c71)

[sacred garnet]

with all this, I am very bad at shooting and I absolutely do not understand why I was banned...

[dense dawn]

My brother haver more of 10k h and he get banned for "cheating" only on the server when he never use nothing

The game is dying so hard

[sacred garnet]

I also wrote the same text 3 days ago, and they told me that they would pass it on to the administration, but in the end, after 3-4 days, nothing happened

[sacred garnet]

It's not the game that's dying, but Rustoria's servers

[dense dawn]

Is the new anti cheat I think

[sacred garnet]

I have never been banned on other servers for a similar reason

[sacred garnet]

maybe

[raven mist]

You should be able to connect again

This is your id right?

76561198991881146

[sacred garnet]

yes

[raven mist]

Try to connect

[sacred garnet]

ok

[spare night]

can i play this server on geforce now ? if i cant is there any whitelist services ?

[tribal pier]

i played 30 days with a high legit acc (5k euro value) and got highrisk banned 10m into wipe... with 3 vips on rustoria

will the subs get refunded for the banned time?

[sacred garnet]

everything worked out, thank you very much

[glass olive]

Hey, @tribal pier

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dense dawn]

shenzyyy can you check my ticket to please i have the same problem

[tribal pier]

https://steamcommunity.com/profiles/76561198133157027/

[raven mist]

This is not the same problem

[dense dawn]

no?

i get kick for high risk

[gilded cloud]

check mine aswell please i got high risk account banned. 76561199241428653 #

[balmy cypress]

Unbanned now, you can connect in 5-10 minutes. Sorry you ran into that issue

[spare night]

can i play this server on geforce now ? if i cant is there any whitelist services ?

[tribal pier]

ok thanks

[glass olive]

Hey, @gilded cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense dawn]

luke can you check my ticket please i buy the vip and i get banned for high risk i dont want to lose my money

[gilded cloud]

i have already made my appeal

[balmy cypress]

I have no idea who you are, link your steam

[balmy cypress]

will see a reply soon

[dense dawn]

https://steamcommunity.com/profiles/76561199824614145/

this?

Appeal #f40c71

[balmy cypress]

You also will need to make an appeal

I see, will reply soon

[dense dawn]

i make it

[past belfry]

I was just invited to play by a friend, and after a while I realized that he was playing with cheats. I left the team and realized that they had set me up.and I can't play on your servers.Sorry for the bad English, I live in Russia.

[leaden jacinth]

why banned me ?

@balmy cypress help me pls

[balmy cypress]

I don't know who you are

please send your steam

[balmy cypress]

You can make an appeal, but if you played with them for a good amount of time, your ban may remain

its probably only 7 days

[leaden jacinth]

https://steamcommunity.com/profiles/76561199479292686/

@balmy cypress

[past belfry]

I played for 10 minutes somewhere.

[balmy cypress]

?appeal

[glass olive]

Hey, @leaden jacinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense dawn]

you check my appeal?

[tribal pier]

why am in queue while having vip?

[balmy cypress]

It will be checked when we have a chance, you don't need to keep asking

[balmy cypress]

please use #payment-support

[dense dawn]

okay srry

[past belfry]

Well, for less than an hour, for sure, I just saw that he was with cheats and immediately left

[balmy cypress]

Make an appeal and it will be reviewed

[past belfry]

I submitted

[signal plaza]

Hello Admin My friend's steam ID is: 76561199863318920 Why is the pure green player kicked out of the server? What is the reason for the ban?

[balmy cypress]

?appeal

[glass olive]

Hey, @signal plaza

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tribal pier]

if i bought 2 times vip for the same server does it stack the time?

[signal plaza]

Administrator, I want to know why my friend was kicked off the server. Can you help me check it?

steam ID is: 76561199863318920

[copper sonnet]

why did I get banned for my high-risk account?)
steam id 6561199402777665

[leaden jacinth]

@balmy cypress look my ticket

[smoky stone]

hey guys ! why i have queu i have vip ?

[balmy cypress]

it will have a reply when we have a chance, stop writing here it will only make it take longer

[balmy cypress]

#payment-support is the best place for help with this

[balmy cypress]

?appeal

[glass olive]

Hey, @copper sonnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

?appeal

[glass olive]

Hey, @signal plaza

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tame fox]

Could you please tell me what “Denied” means in an appeal for a “High Risk Account” ban? Could you explain?

Does it mean I’m now permanently banned and can’t play, or what exactly does it mean?

[rough river]

hi, why is "high risk account" denied, ive explained my side and there was no proof that i did something that broke the rule..

can i make another appeal?

[junior prawn]

Why banning me, pls help I'm a new player and get banned for Banned: High Risk Account

[rough river]

yea see

[atomic wadi]

Me too

Im baned from High Risk Account

WTF

[rough river]

so when were a new player, we have to act like a noobie to not get banned

thats unfair.

appeal id: #ccebce

[junior prawn]

how to appeal?

[deep latch]

wheres the appeal channel

[rough river]

holy, alot of us are high risk account ban

[deep latch]

I got banned for high risk account just now

[dense dawn]

its done my ticket? i send the accounts linked and i wat a time and i still banned

[deep latch]

tf?

[rough river]

whats your hours guys

[junior prawn]

32

[rough river]

mane, i was 28

😭

this is unfair man, i finally escaped roblox rust "fallen" just to get banned here

@balmy cypress if my high risk account appeal got denied, can i still make another another ticket?

sorry for the ping

[balmy cypress]

appeal responses are final

[rough river]

wow so thats just it

[junior prawn]

@balmy cypress help pls, I want to keep enjoying game with my friends

[rough river]

yea they will do nothing about it, i wasnt even banned about hacking, just high risk account, whats the specific rule i broke

[dense dawn]

with that is done or need some more ingo? (Appeal #f40c71)

[rough river]

isnt "high risk account" suppose to be like an accusation ban only

until something is proven

thats just great man

well dang

crazy stuff man

[south viper]

Hello, i have VIP on rustoria EU monday and it's dont work , i have queu even after restarting the game , can admin help

[balmy cypress]

High Risk Account means we believe you are too high risk to allow to play on our servers

[balmy cypress]

please use #payment-support

[rough river]

yea "We believe" so nothing is proven, theres no justice in that

[dense dawn]

if i dont get unbanned can i get my vip money back?

[rough river]

so do we have to spend hours on ukn before getting into community servers like rustoria?

just to farm fake hours

[balmy cypress]

We get to decide who is allowed to play here, I am afraid we decided we don't want you playing here.

[rough river]

crazy

[balmy cypress]

Fake hours will not help you

[balmy cypress]

If you are banned and did not get to use the VIP, yes

[rough river]

will that atleast lessen the risk of getting "high risk account

cuz i was legit banned cuz i only got 28 hours

[balmy cypress]

I recommend you don't fake hours

[rough river]

and i was playing a bit better

[junior prawn]

Appeal #f0106a pls check it

[rough river]

like i said in my ticket, i am already experience in the concept of rust because of the game in roblox called "fallen"

its literally rust in roblox

anyways, yall decision is definitely final, what a waste on money

[balmy cypress]

You can play on one of the many other communities in rust

[near mesa]

f

[gleaming quartz]

sdf

[rough river]

i know but still, rustoria is a big community and a really popular one

and getting banned for no reason, or lets say i got accused by a admin / mod is very unfair

[balmy cypress]

Unfortunately life is not fair, we do what we can to provide a fair gameplay experience to our players, that involves these bans.

[junior prawn]

how much do I need to pay to get unbanned?

[rough river]

222 results when it comes to high risk account bans

[balmy cypress]

We don't sell unbans for any price

[rough river]

sad to see how many people have suffered this type of inconvenience who are only trading to play fair and to have fun

[muted slate]

@balmy cypress Hello, i got high risk account again, we already solved it with you in voice a month ago

[junior prawn]

So why then I get ban for absokutrly no reason?

[rough river]

like even a pc check wont do?

[balmy cypress]

#support message

[raven mist]

And you'll see that way more going forward 🙂

If you wanna play on sketchy accounts you'll pay the price

[rough river]

thats just crazy 😭

[tame fox]

<@&274971100184576010> Can someone please explain? I waited more than a day for a reply to my appeal, and the answer I got was “DENIED” — the appeal was then closed. I don’t understand, is this a joke? The administrator just closed it without any explanation, and I still can’t join the server. Could you please give me a proper answer? Appeal #271a5d

[karmic epoch]

got a wrong ban for cheats how to get unbanned

[balmy cypress]

We believe your account to be too high risk, I am afraid the ban will not be removed and you'll have to find a different server to play on.

[gleaming quartz]

How to go through verification?

[sturdy terrace]

!verify

[glass olive]

Hey, @gleaming quartz

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[muted slate]

@balmy cypress can you check dm?

[brave acorn]

is there anyone can come to support room please <@&874995535881326632>

[naive anvil]

@balmy cypress can you do my appeal #51372

[atomic wadi]

!verify

[glass olive]

Hey, @atomic wadi

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[junior prawn]

Okay, if I wasn't banned automaticly, can I see for what moment excactly I was banned for and I can show any proof that I am legit and nothing wrong <@&274971100184576010>

[atomic wadi]

/auth

[glass olive]

Hey, @atomic wadi

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[naive anvil]

@balmy cypress can you do my appeal #51372

[vernal marlin]

!verify

[glass olive]

Hey, @vernal marlin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[mortal prairie]

Please unban all members of my team, no one cheated and we have a 7-day ban, please look into it, I submitted a ticket, they rejected it and unfortunately there is no response, is this normal?

[naive anvil]

@balmy cypress can you do my appeal #51372

[vernal marlin]

/auth

[glass olive]

Hey, @vernal marlin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[muted slate]

Hi, I got the Hight Risk account again. We talked a month ago and as far as I remember, you said that it won't appear on Rustoria anymore.

[mortal prairie]

Please unban all members of my team, no one cheated and we have a 7-day ban, please look into it, I submitted a ticket, they rejected it and unfortunately there is no response, is this normal?

[naive anvil]

@balmy cypress can you do my appeal #51372

[balmy cypress]

Just wait, we will get to it in time

[raven mist]

!steamid

[glass olive]

Hey, @muted slate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[muted slate]

https://steamcommunity.com/profiles/76561199463621226/

[mortal prairie]

Please unban all members of my team, no one cheated and we have a 7-day ban, please look into it, I submitted a ticket, they rejected it and unfortunately there is no response, is this normal?

[raven mist]

Checking

[tame fox]

God, I don’t know what’s going on in your heads, but I’m already tired of talking about this. You blocked me for no reason, and let that be on your conscience. You believe I have a “High Risk Account,” but I believe you acted in a highly unprofessional way by blocking me.

I also purchased a VIP status — what should I do with it now? Is it refundable, or how does that work?

[balmy cypress]

You can use #payment-support to request a refund

[mortal prairie]

Please unban all my team members, no one cheated and we have a 7 day ban, please look into it I submitted a ticket they rejected it and sadly no response is this normal? Appeal #ce3b12

[naive anvil]

@balmy cypress cant you do it now

[balmy cypress]

No, I am handling other appeals first

just wait, you'll have a reply within 30 minutes most likely

[gleaming quartz]

/auth

[glass olive]

Hey, @gleaming quartz

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[mortal prairie]

Please unban all my team members, no one cheated and we have a 7 day ban, please look into it I submitted a ticket they rejected it and sadly no response is this normal? Appeal #ce3b12

[naive anvil]

@balmy cypress i was ban for high risk account but i didnt do anithing

[tame fox]

Ok. Did I understand correctly that I have a permanent ban for a “High Risk Account”?

[raven mist]

If it was denied it means you'll have to wait the 7 days

[near halo]

Yo I haven’t played in like 2 years and I get banned for high risk account why?

[vernal marlin]

@balmy cypress https://steamcommunity.com/id/SirOrder/

[misty scroll]

Make an appeal please https://rustoria.co/support/appeal

[dense dawn]

please check my appeal fast i have to go en 2 h and i want to play some, and if my ban remain i can cash out my money

[near halo]

I submitted one it’s weird. Now we got raided because of it. XD

[tame fox]

Ok. Did I understand correctly that I have a permanent ban for a “High Risk Account”?

[balmy cypress]

If your appeal was denied, yes

[tame fox]

ok

[near halo]

What does high risk account mean tbh?

[raven mist]

Risky/Suspicious account

[muted slate]

how is it going

[near halo]

Aha

[raven mist]

Waiting on some feedback - can dm me

[near halo]

I’ve just not played for like awhile cuz military and other games, how long does it usually take ?

[balmy cypress]

?steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

I’ll send you

[balmy cypress]

you can just send it here

[elfin venture]

@raven mist I need help, I have problem to connect the game. It is writing that I should write to marzy but I cannot find him. It will connect me to game but instantly disconnect.

[dense dawn]

please can some one check my appeal fast i have to go en 2 h and i want to play some, and if my ban remain i can cash out my money

[near halo]

https://steamcommunity.com/id/madsmikkel

[raven mist]

!steamid

[glass olive]

Hey, @elfin venture

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[forest tiger]

During a shootout after killing an opponent, I was kicked off the server and told that I was banned for having a high-risk account. What does that mean?

[balmy cypress]

https://discord.gg/QQXds5xv

[near halo]

I made a ticket now

[elfin venture]

@raven mist 76561198079432114

[balmy cypress]

We can chat in voice if you like, will be quicker

[vernal marlin]

I want to know why I got banned.

[dense dawn]

who

[raven mist]

Should be good to connect again

[elfin venture]

@raven mist im gonna try it. thnks if it would work.

[near halo]

@raven mist just made a ticket

[raven mist]

@balmy cypress Asked to join waiting for support 😄

[ancient belfry]

Can you please tell me what I should do? I was banned for Cheating for using a VPN, and my appeal was denied

[junior prawn]

Can I also have a help in voice chat for solving problem about High Risk Account?

[dense dawn]

x2

[raven mist]

Wait for your appeal to be replied to

said multiple times now

[elfin venture]

@raven mist still cannot connect.

[vernal marlin]

I want to know why I got banned

[raven mist]

Try now

[raven mist]

Make an appeal please

[near halo]

Oh I didn’t see sure I’m in call

[forest tiger]

@raven mistHello, I have created a ticket regarding a high risk account.

[carmine geyser]

hello i got banned for high risk account but i dont cheat

ive been playing the server for 3 days now

[vernal marlin]

https://steamcommunity.com/id/SirOrder/

[elfin venture]

@raven mist its working, thank you very much. saved my day.

[raven mist]

Good, wait for a reply please

[raven mist]

Please make an appeal and provide us your main account

[forest tiger]

@raven mistThank you in advance.

[near halo]

@raven mist did you look my ticket or what I went to support and all

[raven mist]

Seems like Luke is in a support call rn, will move you soon

[balmy cypress]

will drag you in a minute

[vernal marlin]

Appeal has been filed

[raven mist]

Thank you

[carmine geyser]

Appeal #934c88 i got clips and stuff i dont cheat

[junior prawn]

Why he gets support faster than me while I'm waiting around 30 minutes here

@raven mist ?

[atomic wadi]

helppppppp

[opal dagger]

this is the shittiest support I ve seen, no contact no info why my appeal was denied (Appeal #d483fa)

[junior prawn]

how to put reactions on messages?

[rustic swift]

I don't understand why you banned a friend who did absolutely nothing wrong. He sent an appeal and you rejected it, even though he paid for VIP status. @raven mist

[carmine geyser]

i just got banned for no reason

i dont even cheat

[rustic swift]

We have been playing on your servers for a long time, we almost always pay for vip. And i think it's a shame that on a wipe day, you do this for free.

[carmine geyser]

can i get some help yall can check my pc for any cheats i dont cheat in rust

[drifting herald]

we dont check pcs

[drifting herald]

!appeal

[glass olive]

Hey, @carmine geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[carmine geyser]

but i got banned for high risk account, and i dont own any other rust account i sent in clips. and u can clearly see i dont script or cheat in the clips, and it still got denied

did i do something wrong?

[rustic swift]

my mate too.. and is his first day on rust... it is amazing

[drifting herald]

appeal was denied?

[carmine geyser]

yeah he didnt reply i was asking if he wanted me to send more clips i dont cheat.

he can clearly see that last night i was losing so many guns and then after killing 1 player today i get banned?

and it wasnt even a crazy kill it was a dude standing still

[drifting herald]

if the appeal was denied that is our final decision.

[carmine geyser]

so i got banned for no reason

can anyone pc check me

[drifting herald]

i have already said we dont do pc checks

[carmine geyser]

i mean its the only way yall will believe i dont cheat

cause yall arent gonna find anything i dont cheat and i dont script

so all that i loot i got is just gonna be gone

will my friend be banned for being my teammate?

i dont want him to get banned for a mistake yall are making

[winged crescent]

@drifting herald Hey, my friend has been banned and didn't realise that his profile was blocked. He sent a request to have the ban lifted, but they couldn't see it. Now it's public because he didn't realise, but now he can't send another ticket on the website to have the ban lifted. Can you help us?

[rustic swift]

It's a shame that someone who is playing for the first time and pays for VIP membership is banned for free, without any reason. I hope you find a solution.

[drifting herald]

probably for association but he can appeal if wants

[rustic swift]

My friend isn't Jay, it's someone else.

[drifting herald]

your appeal was denied that means the ban will stay

[fast pasture]

Hi i get banned for "high risk account", what does that mean?

[winged crescent]

Juanan's friend is the friend I'm telling you about.

[near halo]

@balmy cypress can you check DM again :/

[carmine geyser]

wait so my teammate is gonna get banned because rustoria mods thought that a 100 hour player was cheating

😭

[drifting herald]

!appeal

[glass olive]

Hey, @fast pasture

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winged crescent]

@drifting herald Hey, my friend has been banned and didn't realise that his profile was blocked. He sent a request to have the ban lifted, but they couldn't see it. Now it's public because he didn't realise, but now he can't send another ticket on the website to have the ban lifted. Can you help us?

[near halo]

@raven mist could you ask Luke to look at DM again regarding sus account

[rustic swift]

It's a disgrace.

[fast pasture]

how many time to get a replu for my support ticket ?

repply*

[carmine geyser]

i showed clips and still manage to get denied lol

[drifting herald]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Didnt you talk to em in vc?

[carmine geyser]

this blows all my hard work for nothing

[winged crescent]

@drifting herald Hey, my friend has been banned and didn't realise that his profile was blocked. He sent a request to have the ban lifted, but they couldn't see it. Now it's public because he didn't realise, but now he can't send another ticket on the website to have the ban lifted. Can you help us?

[fast pasture]

that so many...

[drifting herald]

please stop @ ing me

[fast pasture]

i just get banned when i was in my base

[misty scroll]

If it was denied then there is not anything else you can do

[near halo]

I sent him a DM regarding the the situation if you can tell him to check it

[misty scroll]

It's often handled much faster

[misty scroll]

Be patient, he will check it 🙂

[near halo]

Thanks!

[rustic swift]

What did you look at to ban my friend?

[carmine geyser]

is there a way i can appeal again and show more clips or smt

[winged crescent]

But can't you moderators manually remove the ban using the machine, or do you only have a machine that does everything for you while you moderators sit around twiddling your thumbs?

[fast pasture]

Is it possible to watch now? Because I really got banned by a bot.

[carmine geyser]

i didnt get a response or a reason for my ban now its just perm. and i have clips and im not banned from any other servers so why would this server ban me

[misty scroll]

First of all, this ban has nothing to do with you, so nobody is going to discuss it with you.
We don't provide ANY information, that is counterproductive for us, this is standard practice. Stop asking about it, the situation won't change because you keep asking.

[misty scroll]

You can only appeal once, the decision is final

[misty scroll]

Unsure what you are asking here

[carmine geyser]

but im not cheating nor have any other accounts

[rustic swift]

OK, I've been playing on your server for 2000 hours and I'm going to other one because you have no criteria for banning people. Any day now, you'll ban me too, just like that.

[rain bolt]

i have the same problem

[misty scroll]

If your appeal was denied then the decision is final and the ban will stay, unsure what else you want me to say?

[carmine geyser]

no were not the same

[rain bolt]

well my friend does

[fast pasture]

@misty scroll ?

[carmine geyser]

i wanna know why tho

[misty scroll]

Unfortunate that you feel this way, however there are plenty of other servers to play if you believe we are not the right one for you

[noble vault]

Hello guys. My account has been banned

Reason is "High Risk Account"

Why?????? And how to receive unban

[carmine geyser]

i dont have any other accounts this doesnt make sense

[spring ember]

I'm not happy with my appeal response, how do I appeal the response "You're free to play on your main account, your alt account will remain banned." I'd rather my main banned then my alt tbh... I have a problem with someone stalking me as I mentioned so I need this alt...

P.S: I have all BP's on this "alt account" even tho it's gonna be my main account.
Another P.S: It was for high risk account, so unbanning me on my main makes no sense because I could just take the cheats there if that was the case, let me play on my "alt" which is my new main, it won't let me make another support ticket please.

[rain bolt]

yes my friend was banned and e wasnt cheating the ask to link the ONLY account e have no other account

[misty scroll]

No, you will have to wait like everyone else. Your appeal is not more important than everyone else.

[steady jolt]

I am the one affected, are you going to tell me the reasons why you have banned me, even though I have paid for VIP?

[fast pasture]

ok sad

[noble vault]

@misty scroll

Hello. My account has been banned

Reason is "High Risk Account"

Why?????? And how to receive unban

[fast pasture]

same ahahah idk why wtf is this server

[spring ember]

Same bro

[misty scroll]

Your alt account is too much of a risk to be playing on our servers, hence the response to your appeal.

[steady jolt]

same bro

[spring ember]

too much of risk, why wouldn't my main account be a risk?

[noble vault]

What a fuck

[steady jolt]

and i m VIP LMAO

[misty scroll]

Read my message again "We don't provide ANY information, that is counterproductive for us, this is standard practice"

[misty scroll]

Submit an appeal https://rustoria.co/support

[misty scroll]

If you wish for your main account to be banned as well we can arrange that, but as far as I'm concerned you're free to play on it

[spring ember]

It's still the same me at the keyboard bro. I'd rather have my main banned than my alt considering I transferred all my skins over to my new alt because im prepared to stay on it forever, I'd rather have my new account unbanned. and my old one banned.

[steady jolt]

But what inappropriate behaviour! I haven't done anything wrong, and suddenly they've banned me for no reason.

[rain bolt]

@misty scroll how its long the ban for "hight risk account"

[spring ember]

It makes no sense tho imo I've already racked up 40 hours on eu monday let alone on that acc.

I got all BP's and everything

[carmine geyser]

its perm bro, all my fucking hard work for nothing just to be false banned this is why i stick to modded

[steady jolt]

What behaviour? I haven't done anything at all. All I've done is pay for VIP access, and since you're not giving me my money back, I'm the one who's going to report you.

[misty scroll]

That is not going to happen. If you wish to play on your alt account you can find a different server to play on. If you wish to play on Rustoria you'll have to use your main. No more to it.

[rain bolt]

brooo

[carmine geyser]

this is so dumb ive never act gotten this mad before that a dude like me gets banned when i suck at the game

[balmy cypress]

Make a payment support ticket if you'd like to claim a refund and we can discuss

[supple elk]

are you alright mate.

[fast pasture]

this server is so weird ahahah just banning people because there are a "risk"

[misty scroll]

I'm good, you?

[supple elk]

yeah

[fast pasture]

i just connect to the server and instant get ban for "risk"

[spring ember]

So If I play on this account for the next 1000 hours.. Will I no longer be suspicious, also on the question "Link your other accounts" If I simply put no links I would of got unbanned your saying, so I got banned for honesty?

[rain bolt]

bro my friend kill 2 peaple one down and the other ressing him and then he got banned

[supple elk]

im just confused becausw whats the difference between his main where bros getting stalked and his ult where he isnt

same person different account makes 0 sense

[steady jolt]

I want you to give me a reason why I have been banned. I don't want the money.

[misty scroll]

I'm not sure where all these assumptions are coming from. If you continue playing on this account we could discuss a potential unban in the future, but that is not relevant now. Unsure where the last part of your message came from, nobody ever said or implied any of that 😄

[supple elk]

if he is such a high risk why isnt his main account banned

[balmy cypress]

your ban reason already states why you were banned

[misty scroll]

Move to #general

[spring ember]

Sure I'll continue playing on this account, when should I make another appeal.

I'd rather play on this account and not get stalked through battle metrics, heck am i going back to my main.

[supple elk]

i can play on my 430 hour account that isnt high risk but my 7724 hour account is high risk aswell?

[steady jolt]

They didn't explain anything to me, they just asked for my Steam profile, which I had set to private, but they simply denied my ticket.

[misty scroll]

You can appeal again in 30 days and we can have a look at it

[misty scroll]

Move to #general

[raven mist]

Wrong assumptions

[supple elk]

he could have a wife and kids by then

[rustic swift]

Lukk, it's a shame that I invited my friend to play for the first time, and he paid for VIP access to play. You haven't given him any reason. The administrator who ‘supposedly’ reviewed his account must be blind. Because if you're not blind, you can see that that account hasn't been hacked in any way.

[spring ember]

Ok, thank you I shall appeal in 30 days. Considering I've transferred everything to this account

[near halo]

@raven mist check dm bro

[misty scroll]

Stop this

You're already talking to Luke

[near halo]

He didn’t answer yet sorry

[misty scroll]

I don't care, stop it

[near halo]

Yes sorry

[rustic swift]

I just ask you, please, to check the account again. It's amazing.

[spring ember]

Genuine question, what would happen if I wasn't honest, and I didn't link my main account in the appeal?

[winged crescent]

@misty scroll Listen, my friend had his profile set to private, and when he sent the ticket, they cancelled it because of that, so now I have it set to public, but it won't let me send any more tickets. What can I do to get you to unblock he?

[rustic swift]

yes

[supple elk]

@misty scroll

[brisk berry]

bro anw

[misty scroll]

That is simply false, we would not deny because of a private profile

[rustic swift]

His profile was private. Now it is no longer private. Could you please check his account? @misty scroll

[brisk berry]

Im still banned bc this dumbfuck on my team was cheating

[misty scroll]

No

[brisk berry]

didn't even know bro

[misty scroll]

Appeals are final

[misty scroll]

Did you submit an appeal?

[brisk berry]

yes last monday

[winged crescent]

But then why ask for a profile if, even if you have it set to private, they're going to accept it anyway?

[brisk berry]

I found a team last second 2 guys we were fucking 4 hours into wipe

[rustic swift]

So, whoever reviewed the account must not know how to count to red. This is the last time you'll see me here. Both me and all my followers. Thanks for being so incompetent, you can ban me now.

[strange tangle]

where i can appeal

[brisk berry]

and got banned and he was swearing up and down he wasn't cheating

[raven mist]

Why would we ban you?

[brisk berry]

which he is.

[strange tangle]

?

[rustic swift]

For the same reason as my friend, for not doing anything.

[brisk berry]

!appeal

[glass olive]

Hey, @brisk berry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Thats not how it works

[brisk berry]

how long does the ban last bro

I check it's denied so im just cucked

[raven mist]

What ban? High risk account appeal denied?

Perm

[brisk berry]

playing with hacker

[misty scroll]

Your ban is perm

[rustic swift]

I don't believe any of it. You ban people who haven't done anything wrong, and we just wanted to spend an afternoon playing Rust.

[brisk berry]

I love randoms

[raven mist]

We wouldnt ban players without being certrain, wouldnt go well on an official server

[misty scroll]

You can choose to believe what you want, doesn't change the situation or the facts

[winged crescent]

@misty scroll One question: why the hell don't you give the person you ban an explanation as to why you banned them, and on top of that, you don't even give them one in the ticket they send you to have the ban lifted, and you don't give any proof that the person did anything to deserve being banned. It's unbelievable, you have a fucking shitty way of doing things and you're useless. I find it incredible that a server like this is one of the most played and famous when the administrators are useless.

[carmine geyser]

so is my thing perm

i dont understand yall asked me if its my only account and i said yes

then 10 mins later it got denied

[rustic swift]

I don't believe it. BECAUSE WE BROADCAST OUR WIPES LIVE, DO YOU THINK WE WOULD USE HACKS?

[carmine geyser]

it legit is my only account this doesnt make since

[brisk berry]

no way I get permed for playing with someone idk since THEY decided to cheat

we were literally p2 locked

[fathom yew]

Ticket #97582c

[brisk berry]

crazy shit

[rustic swift]

It is preferable to prohibit without reason.

You can check how many hours I've spent on your server and how many VIPs I've paid for. Do you think that if you had banned me for a reason, I would still be here insisting?

[misty scroll]

why the hell don't you give the person you ban an explanation as to why you banned them
The reason is in the kick message when you try to connect to the server. Any additional information would be counterproductive to give out.

you don't even give them one in the ticket they send you to have the ban lifted, and you don't give any proof that the person did anything to deserve being banned
Read above.

It's unbelievable, you have a fucking shitty way of doing things and you're useless
Thank you for the kind words. I hope you have a great day!

[winged crescent]

@raven mist Are you retarded? Why don't you ban people if you're not sure? But listen, send a clip or something to see where the person is doing something illegal, and don't just say that someone has cheats because you administrators feel like it, when maybe it was just luck or they came from another game and may not have shitty aim, even if they haven't played for very long. That's what I said: you administrators are totally incompetent and useless.

[raven mist]

!steamid

[glass olive]

Hey, @rustic swift

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Not sure why you're changing my words

[brisk berry]

I need a hear me out here man

I dont want any beef with the admins

[winged crescent]

What suspicious account is that information about?

[carmine geyser]

76561199382122617

[rustic swift]

76561198118519230

[brisk berry]

all the actual fucks I know and usually play with weren't on, I joined a random ass duo last minute for wipe then got banned for association

[raven mist]

You're not even banned?

[brisk berry]

this shit is foul

[rustic swift]

mi friend: https://steamcommunity.com/profiles/76561197990475587/

[strange tangle]

Appeal #66f3bd

[raven mist]

So why are you talking to us like you're banned?

[raven mist]

^

Why would this even be relevant?

[rustic swift]

i m talking about my friend

[raven mist]

No you're talking about yourself clearly

[carmine geyser]

i played the server for 10 hours straight from prim lock to aks why didnt i get a high risk account ban when i was prim locked?

[misty scroll]

You're not going to get anywhere by arguing with us in here, I'd suggest just moving on honestly

[carmine geyser]

whyd i get after i got guns

[rustic swift]

I'm not banned, I'm talking about my friend @steady jolt

[carmine geyser]

i even helped by making tickets about cheaters

[steady jolt]

He's talking about me, about my expulsion.

[brisk berry]

is it possible to appeal again if it's denied im tryna play monday wipe

[rustic swift]

yes, because or i play with him or i dont play...

[brisk berry]

im a well behaving boy

[raven mist]

So you're free to play elsewhere with said player

[rustic swift]

https://steamcommunity.com/profiles/76561197990475587/ @raven mist

[raven mist]

Seems like a legit ban to me

[steady jolt]

He's a friend of mine, he's been playing Rust with you guys for a long time, and he invited me to play with him today, and this happened to me.

[strange tangle]

@raven mist Appeal #66f3bd

pls check

[rustic swift]

why? aajsojdasjhbnd hjashbdas

[raven mist]

Please wait for us to look into it

[strange tangle]

ok

[rustic swift]

hahahahahahhaha

please @raven mist why? hjahaha

[raven mist]

Not going to keep going back and forth, they wont be unbanned - feel free to play elsewhere

[carmine geyser]

can i please get another person to look at my appeal

[raven mist]

Im afraid not

[brisk berry]

@raven mist can I please get another chance to appeal bro

[carmine geyser]

give me a second chance guys i dont cheat i swear

[brisk berry]

theres no way I gotta be punished for a retard

[misty scroll]

Appeals are final

[carmine geyser]

im positive i fought the same people over and over how did i get banned

[brisk berry]

cmon man

have a heart

[oak elm]

@misty scroll I got team banned even though i didn't do anything wrong

[misty scroll]

I may be heartless, but that has nothing to do with appeals being final

[misty scroll]

Did you submit an appeal? https://rustoria.co/support

[carmine geyser]

did yall spectate me or something theres no way yall think i cheat

[brisk berry]

bro but I didn't even know them

what the fuck did I do I joined a random team

[misty scroll]

No information will be given out regarding any ban

[carmine geyser]

so i get reported by a 1000 hour server and poof im gone

[misty scroll]

That's not how it works

[carmine geyser]

no information will be given cause there isnt a reason why i should be banned

i dont cheat

[misty scroll]

If that's what you choose to believe then so be it

[carmine geyser]

ik yall checked my profile out

and saw that my main account got hacked

so what the hell

i have 4k hours

[strange tangle]

ty for reviewing appeal

[carmine geyser]

not shot

this breaks my heart 💔

[brisk berry]

perm banned but atleast we on roblox

shit crazy man

[brisk berry]

it's all good daddy we gonna be alright

[carmine geyser]

can i buy a unban?

@raven mist

what the hell

all i can do is watch my teammate play the server

damn rustoria good job banning a legit

[raven mist]

#general

[brisk berry]

real

[vocal cradle]

какие есть команды на официальных серверах кроме !pop ?

[misty scroll]

What kind of commands are you looking for? It's an official server

[vocal cradle]

I don't know, is this the only team?

[misty scroll]

Pretty much yeah

[rare tapir]

Guys, I really need my appeal checked because in 6 hours my base will start to decaying , can someone help me? #c86472

[balmy cypress]

You have clearly lied in your appeal so I'd probably take this time to come clean in the appeal and tell the truth or risk your 7 day ban becoming a perm.

[hushed seal]

looking for help on why i got charged for queue skip this month but its not active on my account

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER LAGING FRIZ

RUSTORIA EU EAST LONG HELP SERVER LAGING FRIZ

[topaz knoll]

RAIDING IS OK, BUT CAN YOU BE RACIST? I HAVE A CLIP SEVER BR LONG

[hollow cosmos]

racism is not permitted in global chat, in voice chat it is not moderated

[topaz knoll]

IT WAS IN THE VOICE DURING THE RAID

[sand folio]

they dont care

[topaz knoll]

WOWW

[sand folio]

right

no fucks given

[toxic shard]

It's not that we don't care, it's just that it's impossible to monitor

[sand folio]

bull shit

[toxic shard]

your clip could be edited, could possibly be someone else than the one speaking, could be a teamate that renamed and speak on a different server, ...

some people are ready to anything they can to get an advantage on someone else

[topaz knoll]

BUT I HAVE THE CLIP IF THE PUNISHMENT IS BRUTAL I BELIEVE THEY WILL NOT TALK ANYMORE AND WILL THINK BEFORE SPEAKING

[sand folio]

why can you put anything in chat in chinese then

[toxic shard]

what do you mean ?

[topaz knoll]

YES

And how do I get concrete proof?

[toxic shard]

it's not possible for you

[sand folio]

main chat is only for the us players

[topaz knoll]

I don't even have 10 days of Rust

[sand folio]

you ban only us

[toxic shard]

no, it's for the NA players, the name is wrong

[sand folio]

not the china players for chat

[toxic shard]

chineese could live in the US ? it's not a question of origin/... it's a question of who you play with, against who you want to play and where are your friends/enemies

some people in russia for instance are closer to NA than they are from they own eu east server

[sand folio]

you discriminate against english speakers in chat

with auto ban

[toxic shard]

I wouldn't go this way, we catch what we can

[sand folio]

bull shit you dont try

[topaz knoll]

I'm going to play Brazil and there's a specific player who is tormenting me and insulting my character racistly. What do I do and how can I get evidence?

[toxic shard]

at the end of the day if you break the rules and we catch you that's on you

english speaker or not is irrelevant

you really takign the argument of "you didn't catched someone else therefore I should be able to break the rules too" ?

[toxic shard]

Mute vocal in your game settings

[topaz knoll]

woww

[toxic shard]

you muthing him will get a way bigger impact than us muting him

[river silo]

Help, my chat is not working.

[topaz knoll]

so I can also insult?

[sand folio]

thats my point i have free spetch they dont but you only add there bad words to auto ban just english ones

[toxic shard]

us muting him he will play the cry baby/...

you muting him, removing his voice/... and not having the impact on you he want, oh my ... that's the worst for this kind of people

[river silo]

on rustoria EU lobg

[toxic shard]

Free Speech ? need to go back to your consitution 🙂 you are in a privately owned space my boy, you are nto speaking to your gouvernement

[sand folio]

ok why dont you auto ban chinese like you do us in chat

[river silo]

Can you help?

[toxic shard]

check your game settings, you disabled the chat by error

[toxic shard]

we don't care where you are from, we care about what you say in our privately owned servers

[sand folio]

its not hard to add words to auto ban we get banned for the n word they dont

your in the worng

[river silo]

I have everything included, I have the allies chat working, but the general chat doesn't(

[toxic shard]

because chineese is not as easy to moderate

[sand folio]

work is not easy

[toxic shard]

i'm not saying we can't improve, just saying we didn't did it yet

[sand folio]

you dont try

[toxic shard]

that's a question of priorities, chat mute are not on top of the list

on a PERSONAL LEVEL : I'm not personnaly impact that much by what other people say when I play

it's more an additionnal win when someone start to insult, they proove me I had an impact on them

[sand folio]

only ban us not them sounds like what word

@toxic shard say it with me its discrimination marc

[river silo]

.

[toxic shard]

what is in place, is in place, it was done when we had time to invest in chat moderation, afterwards the community growed with new spoken language, until now we didn't had time to check those

[toxic shard]

no, you sound more like a 12yo that got sent to his room and try to escape his parent punition any way possible

[sand folio]

you add the ni and gears to the auto ban list

that was new

[toxic shard]

"but he did it too and didn't got catched" while pointing the finger at your brother

[toxic shard]

that's possible to do yes

[sand folio]

you wont tho

and thats discrimination

[toxic shard]

🤦 I hope you are not going to laywer education

[river silo]

@toxic shard

[toxic shard]

or maybe you are a soveran citizen ? xD

[toxic shard]

one of the option is a negation, like you have to disable "disable chat"

[sand folio]

marc how is it not discrimination\

[toxic shard]

telling you you are bad at something ? where do I start ...

[sand folio]

not not telling it the same to all

[river silo]

I have everything enabled in my settings, but the global chat doesn't work on rustoria.

[toxic shard]

it's the same for all, just that we can't catch all

go in the street insult a cop in english and your friend in italian

let's see how it goes 🙂

[sand folio]

its auto you dont add it for all just us . so are you lazy or what

[toxic shard]

objection, asked and reponded, read above

[river silo]

@toxic shard

[toxic shard]

#support message

[river silo]

It doesn't work for me.

[toxic shard]

calm down on the insults, it won't be tolerated here either

[toxic shard]

send me a screenshot of your game settings

[tardy swift]

hi, who can i contact regarding unban and appeal?

[toxic shard]

!appeal

[glass olive]

Hey, @tardy swift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand folio]

but racism and discrimination are

on your servers

[toxic shard]

objection, asked and responded, read above

you are starting to sound like a broken record ...

[sand folio]

so rustoria thinks racism is a broken record

[toxic shard]

no, your argumentation, don't make me say something I didn't say

[sand folio]

but is it true

[toxic shard]

asked and responded, read above

[tardy swift]

Is it impossible to file an appeal without a steam link?

[toxic shard]

no

[sand folio]

lol marc i like you

racism is a broken record your right

[toxic shard]

again ... I never said that

[sand folio]

yes

[toxic shard]

I said "you"

[sand folio]

im only talking about racism in your servers tho

[toxic shard]

since you are repeating over and over the same argument which got already responded too

that's what a broken record is, something that loop over and over

could we implement more rules ? yes, should we do it ? yes, is it the highest priority ? no

[sand folio]

then copy paste the n word in all languages the same in auto ban

[toxic shard]

now we won't remove the other rules until those ones are in place, just for you to be able to abuse the system

[toxic shard]

that's not how language works ?

[sand folio]

not asking you too im asking for it to be equal

[toxic shard]

it's not because some us kids use google translate to translate the n word in chineese and spam the chat that in does have a significance for chineese people

[sand folio]

marc your worng

[toxic shard]

I give up

[sand folio]

i give us too marc

lol i broke marc

[jaunty falcon]

!ticket

[glass olive]

Hey, @jaunty falcon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[white timber]

!ticket

[glass olive]

Hey, @white timber

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[honest socket]

!ticket

[glass olive]

Hey, @honest socket

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neon marten]

!ticket

[glass olive]

Hey, @neon marten

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near tree]

!ticket

[glass olive]

Hey, @near tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sand folio]

bro dont know we can call cops any thing we want in the usa lol i just saw this

[toxic shard]

who said in the USA ?

[tardy swift]

If I filed an appeal on the site, do I need to contact someone else?

[toxic shard]

No

[tardy swift]

and how long will I have to wait?

[sand folio]

why would i give up freedom to go to your shity country

[fleet umbra]

can some admin check this player on eu main he is hard cheating: Ticket #1aea27

[toxic shard]

time to stop trolling

[sand folio]

its rust lol do you play

[tardy swift]

bro?..

[toxic shard]

this is the support channel of a community, you not ingame bud

[sand folio]

im in game and in here marc we can do that in the US can you not?

[vocal cradle]

это норма?

"спермовый"

[minor temple]

Yes you can only have 15 sleeping bags in vanilla rust

[vocal cradle]

я имел виду перевод на русский какой-то не такой

[tardy swift]

how long will it take to wait for the appeal to be reviewed?

[minor temple]

Might just been a bad translation, Maybe somthing to pop into F7 and report to FP for them to fix

[near tree]

help admisn hard cheaters on lowpop rustoria

[tardy swift]

I explained everything in detail in the appeal and would be very happy if it was quickly checked and I could play 🙁

[minor temple]

Standard response is 1-3 working days, if you send your Steam id i can have a look but can't make any promises it will speed up the process

[minor temple]

!report

[glass olive]

Hey, @near tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near tree]

w admins

you banned hacker

already banned thew hackers

[minor temple]

Good times

[tardy swift]

sent in private messages

[tepid flicker]

someone voin vc so i can plead my case

[minor temple]

!steamid

[glass olive]

Hey, @tardy swift

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[minor temple]

What would you be pleading your case about?

[tepid flicker]

high risk acc appeal

[minor temple]

You will need to appeal on the website

https://rustoria.co/support/appeals

[tepid flicker]

I sent an appeal, any idea how long they take to be reviewed?

[minor temple]

Depends on the situation normally 1-3 working days

[tepid flicker]

sounds good, thanks.

[tardy swift]

I sent the ID

[raven tiger]

Hello Server Administration,

My nickname: PLEASE DIE.
Steam ID: 76561198994487829
Date and time of the ban: yesterday
Reason for the ban as stated: cheating

I would like to appeal my ban.
I respect the server rules and the work of the administration, and I’m truly sorry that this situation happened.
If the violation was my fault, I am ready to admit my mistake and ensure it won’t happen again.
It’s also possible there was a misunderstanding or mistake — please review the evidence and take another look at my case.

I really enjoy playing on your server and being part of the community, and I hope to have the chance to continue playing while following all the rules.

Thank you for your time and consideration.

[toxic shard]

give it a couple of minutes and yo uwill be unbanned

[rough imp]

My appeal got denied for my ban. I think I figured out why I was tagged for cheating. I was still running windows 10 and apparently didn’t have secure boot enabled. I struggled to update to windows 11 due to this. Now a lot of my friends got banned as well.. I don’t care if I get my ban appealed, but they shouldn’t be punished for my lack of computer knowledge. Thanks for the consideration and false ban.

[toxic shard]

That's not a valid reason for a ban

[rough imp]

Is crosshair x considered cheating on rustafied servers then?

[toxic shard]

wrong server, but I hope not

[rough imp]

My bad rustoria

I didn’t get that in my appeal about the secure boot. It just feels wrong having over 6 ish people banned who hardly ever played with me during my alleged cheating. I just dont think these guys deserved to be banned from the server

[hearty surge]

My team is blatantly getting cheated on, I understand tickets are handled in order received and I apologise for asking, but they're so blatant it might have a high importance: #451b42

[lilac bronze]

i cant do anything rustoria us long prem

[long wren]

ticket

[acoustic knoll]

how to report cheaters?

[long wren]

!ticket

[glass olive]

Hey, @acoustic knoll

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jaunty falcon]

Dear RUST Support Team,

I am following up on my previous appeal regarding the ban on my RUST account. I have already provided the requested account information as instructed, but I have not received any further updates or clarification regarding the reason for the ban.

As stated before, I have never engaged in cheating, used unauthorized software, or behaved in a toxic or inappropriate manner towards other players. I believe this ban may be the result of a misunderstanding or an error in detection.

I kindly request that my case be reviewed again, and that I be informed of the specific reason for the ban. If there is any additional information you require from me to assist with your investigation, I will provide it immediately.

I truly value fair play and have always respected the rules of the game, so I respectfully ask that, if no conclusive evidence of wrongdoing is found, my account be unbanned so I may continue enjoying RUST.

Thank you for your time and understanding, and I look forward to your response.

[76561199088643364 / som3body]

[strange tangle]

hi

why im getting kicked for high risk account

[wraith hawk]

whats going on with monday server?

[balmy cypress]

?appeal

[glass olive]

Hey, @jaunty falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

?appeal

[glass olive]

Hey, @strange tangle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strange tangle]

n

i cant

[balmy cypress]

Explain in some more detail and I'd be happy to take a look

[strange tangle]

it says you already appealed for this ban

but i got it second time

help me

@balmy cypress

[mellow harness]

sad a team of 3 scripting and using hacks to jump high

[balmy cypress]

My mistake that it was accepted, it should not have been accepted

I will reopen it so you can continue

[mellow harness]

destroying main eu vanilla...

[balmy cypress]

Have you made a ticket yet?

[strange tangle]

wdym

[mellow harness]

2

different players same team

[balmy cypress]

give some more detail, DM me their names

[balmy cypress]

the appeal is open again, you can continue to appeal

[balmy cypress]

https://rustoria.co/support/admin/appeals/66f3bd

[still pilot]

FUCK ass mondays eu is lkagging so bad. admins do smth

[strange tangle]

im chatting w u there?

[olive nebula]

Hello, is there an estimate time of ticket check/resolution?

[balmy cypress]

ticket or report?

Both is ASAP, but tickets much quicker than appeals

[strange tangle]

just answered u

[olive nebula]

Reports on the web

[glass olive]

Hey, @balmy cypress

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[balmy cypress]

ASAP, not really possible to say an amount of time

no more than few hours at absolute worst, but we are actively spectating reports now

[olive nebula]

Alright, thanks for the answer Luke!

[slate quail]

mods can u fix the eu mondays lag

[strange tangle]

pls look at my appeal i fall aslep outside my base with a gun

[jaunty falcon]

appealed but was rejected #0ab349

[strange tangle]

Appeal #66f3bd

[balmy cypress]

that is the final answer then

[jaunty falcon]

I want to know the reason.
I was asked if I had multiple accounts, and when I said no, I was rejected.

[balmy cypress]

Your ban reason is displayed when you were kicked, if its high risk account, we cannot go into more information.

[jaunty falcon]

I understand that my account was flagged as a “High Risk Account” and that you are unable to provide further details regarding the reason. However, I kindly request a final review of my case, as I strongly believe this may have been a mistake or a false positive detection.

I have never engaged in cheating, used unauthorized software, or intentionally violated the game’s rules. I have always valued fair play and enjoyed the game in a legitimate manner. If there is any information, logs, or context I can provide to assist in re-evaluating this decision, I am willing to cooperate fully.

I respectfully ask that you re-check the evidence related to my ban, and if there is no definitive proof of wrongdoing, that my account be unbanned so I may continue playing RUST fairly.

Thank you very much for your time and understanding, and I truly hope my request can be reconsidered.

[pseudo cradle]

I was banned for having a high risk account and then it was unbanned again. After the crash, I can no longer join, please help. It says high risk account but I was just playing. Name: darionr8

[long wren]

!appeal

[glass olive]

Hey, @pseudo cradle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

@strange tangle what do you need help?

[long wren]

please submit an appeal

[pseudo cradle]

its not working

[woeful nebula]

jgl in launch is cheatin

airfield*

[long wren]

why?

[balmy cypress]

?report

[glass olive]

Hey, @woeful nebula

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woeful nebula]

to much work trying to get my kit back

[balmy cypress]

If its too much work for you to login and make a ticket, they won't be reviewed for now as you must not suspect them very heavily

[woeful nebula]

cisco @ bandit is cheating

making ticket

@balmy cypress

https://rustoria.co/support/tickets/a72f71

pls ban him im scared to enough come out my base lol

[pseudo cradle]

i dont know

[spice flame]

same here

[edgy quest]

me to

[spice flame]

me and my 2 mates

[marble mountain]

yo, for some reason my friend got banned for high risk account. He made an ticket but was told to link his account multiple times wich he did a few times. For some reason it wont work tho. Would appreciate some help 🙂

[marble mountain]

same

[pseudo cradle]

When I click on authorize, I will be redirected back to your site and will be back on the tab link your account.

[jaunty falcon]

same can't link

[spice flame]

same

/auth

[glass olive]

Hey, @spice flame

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[pseudo cradle]

I also wrote a ticket, but it didn't help either. You wanted to know if I still have a Steam account, but that's my only one. Please HELP!!!.

[long wren]

!steamid

[glass olive]

Hey, @pseudo cradle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pseudo cradle]

76561199241718210

[long wren]

If there is a admin around, they will help you.

[pseudo cradle]

k thx

[woeful nebula]

crashed mid pvvp

awesome server

[wild hound]

Hello. can anybody help me. i already appealed a ban yesterday on this ticket number: #7dc6f5. Admin already answer and asked me to provide main steam profile. but i cant answer it because the ticker already approved. i cant submit another banned ticket because i already have one. i checked the ban but they havent lift up my ban yet. how should i do?

[wild hound]

im trying to create ticket for "question" section, but i cant make it too. they told me im not authorized to create a ticket

[pseudo cradle]

same with the ticket

[wild hound]

woah now my ticket is being denied. what happened here? can anyone help?

[wild hound]

noone here to help please?

[quartz cosmos]

why did you ban me when i didnt hack or cheat

@balmy cypress

[gilded dragon]

how to report player

[drifting herald]

!report

[glass olive]

Hey, @gilded dragon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frank island]

hello <@&874995535881326632> , how to I create a ticket for a glitch. in SEA LONG when i spawn in outpost, i always get stuck under the roullet stage. please help

[pastel scaffold]

hey i got banned last monday for playing w a cheater, that was my first offense ever on any server, i already appealed but it got denied, im sorry for this and i hope it never happens again. if you guys could reappeal that would be great, but all love regardless!

[grim meteor]

hey, what should I do if it says cheating when I log in to the server

[tight fable]

<@&874995535881326632> I submitted Ticket #17e20c, there is a rage hacker on us low pop... can this be expedited as he is sat on our base rage hacking?

[long wren]

If the appeal was denied, then that is the final decision.

[long wren]

!appeal

[glass olive]

Hey, @grim meteor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[forest tiger]

Greetings, yesterday I was banned for having a high-risk account, but after contacting support, they unbaned me. However, this morning when I attempted to log in to the server again, it stated that I was banned. Thank you in advance for your assistance.

[long wren]

please submit an appeal

[forest tiger]

@long wrenUnfortunately, I have already submitted an appeal on the website and it won't let me do it again 🙁

[long wren]

oh

[forest tiger]

@long wrenCan I help you with anything? For example, can I provide screenshots showing that the appeal has been approved, or anything else?

[long wren]

sorry i can help you

[forest tiger]

@long wrenI sorry, but I don't quite understand what you're apologizing for?

Perhaps you made a mistake and meant to write that you cannot help, or am I mistaken?

[long wren]

just i cant help you 🙂

[forest tiger]

Oh, I see. You just wrote that you can help 🙂 Who can I contact with my question?

This topic is very important to me, as I like your server and play on it regularly with my team.

[molten flicker]

Only admins handle tickets/appeals, moderator don't intervene with that

[forest tiger]

@molten flickerThen it's clear, thank you for the explanation^^

[molten flicker]

you will get the answer from appeal

[forest tiger]

@molten flickerCould you please advise where I will receive a response to my appeal, considering that only my appeal from yesterday remains on the website?

[molten flicker]

!link once you linked on our website, you will got notification in pm.

[glass olive]

Hey, @forest tiger

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[forest tiger]

@molten flickerIf I understand correctly, it doesn't matter that there is already a response to yesterday's appeal and I don't have the option to submit a new one?

[proud kernel]

i have been banned on Rustoria servers for nothing, what to do?

[long wren]

!appeal

[glass olive]

Hey, @proud kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty thicket]

my friend got the admin's messege say "can you link us your main account?" but....that is the main account,he buy the game just 4 day ago and he do not use any other account to play rust.... can any admin help us?pls and thx

[wild hound]

hello. this morning my report appealed and the admin asked me for my steam profile. I can't answer it on the report because its already appealed. now I checked it again to see the progress, but now the report was denied. how could this happen? I'm not cheating, I haven't sent my profile to the admin, but now it's denied. what should I do?

I have screenshots to prove the appealed ticket, but I can't send it here

[long wren]

If the appeal was denied, then that is the final decision

[wild hound]

then why at first it is said that it appealed with the green mark and he asked me for my steam profile? I haven't sent him any profile yet until now

[long wren]

You don't have to worry about it

[forest tiger]

@wild houndI have a similar situation, bro. I filed an appeal yesterday and it was approved. Today, I tried to log into the server, but it says I'm banned, even though the appeal was approved.

I am not allowed to leave the site due to a new appeal.

[wild hound]

bruh I didn't even get any chance to defend myself, i never cheat or anything else on rust, I just bought it a couple days ago and played casually with my friend. even the ban doesn't give any reason why I'm banned

[long wren]

asI said above, you have no way

[wild hound]

ok gg

[forest tiger]

@wild houndgg

[wild hound]

that's the best way to treat new players on official that barely live alongside other people, or even died to bear and boar many times. gg

[forest tiger]

@raven mist@stiff widget@strong willow@toxic shard@west ospreyYesterday, I filed an appeal regarding a high-risk account, which was approved, but the next day I was banned again without the possibility of filing a new appeal, even though the website still shows that the appeal has been approved and everything is fine. What should I do in this case?

[long wren]

!steamid

[glass olive]

Hey, @forest tiger

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[forest tiger]

@long wren76561198263715097

[raven mist]

DM me and send me all your other accounts

[fast pasture]

Hello, i made a support ticket and he was approved, but i'm still ban

[north oyster]

do we appeal here?

i just opened an appeal as well for high risk account

[long wren]

[north oyster]

i Appealed #f3f3df , i even linked my other account , not sure if its relevant anot

[long wren]

only banning adminc can reply to appeal

[long wren]

you need submit an appeal

[fast pasture]

https://prnt.sc/XeWf6MXuR9YD so now i just need to wait ?

[long wren]

!steamid

[glass olive]

Hey, @fast pasture

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fast pasture]

76561199882782012

[long wren]

If there is a admin around, he will help you.

please for wait

[north oyster]

!steamid

[fast pasture]

Okay thank you !

[glass olive]

Hey, @north oyster

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fast pasture]

how many time it take ?

[deft magnet]

I NEED ADMIN

WHERE TO GO TO MAKE TICKET

[long wren]

what do you need help

[long wren]

!ticket

[glass olive]

Hey, @deft magnet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deft magnet]

a hacker

[long wren]

make a ticket

[deft magnet]

!ticket

[glass olive]

Hey, @deft magnet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fast pasture]

admin pls ?

[long wren]

forwarded to admin

[fast pasture]

ok thanks

https://prnt.sc/iooS-KyWAYe8 so now i can't create a ticket

[lyric basalt]

For what are you trying to make a ticket ?

[fast pasture]

just to get unban

[fast pasture]

@lyric basalt

[lyric basalt]

You need appeal not ticket

[fast pasture]

already done

and it's approved

but i'm still ban look at my screenshot

[rough fox]

Hello, I was just playing well and got banned for being a high risk account, but I did not cheat. Moreover, I have a premium membership and skins, so there’s no need to cheat. ...

MY ACCOUNT ID 76561198242436104

[long wren]

!appeal

[glass olive]

Hey, @rough fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[azure mortar]

Hello, My friend Stuck in High risk account can anyone give more information about this ban. Me and my friend confuse about this ban. Btw i just search on Rustoria official web site about rule or support no written about this. 🙏🏻

[fast pasture]

can you check ?

[lyric basalt]

Can you send screnshot again please ?

[fast pasture]

https://prnt.sc/rp5aWXH7ZJJM

This one

[lyric basalt]

I mean try to join any Rustoria server

And then send me screenshot

[fast pasture]

ok 2min

[lyric basalt]

Of what it say

[fast pasture]

https://prnt.sc/2FUvlq4r5IfT

look like i'm ban

[rough fox]

how to unban my account

i cant login with steam

[north oyster]

look at mine too please High risk acc

Appeal #f3f3df | 76561199050072024

[fast pasture]

so i can be unban or not ?

[peak token]

high risk account
help me solve the problem, I did not use prohibited software
I am ready to undergo a full check, let's go through it. I want to play
https://steamcommunity.com/profiles/76561199885956999/edit/info

I filed an appeal yesterday and they gave it again

[bronze glacier]

is it ok im waiting for reviewing my appeal for 5 hrs?

7*

[rough fox]

Do I have to complain on the complaint website?

The complaint website said that I couldn't log in with a network error.

MY ACCOUNT ID 76561198242436104

MY ACCOUNT ID 76561198242436104

[peak token]

hello

[peak token]

I can't create a ticket on the siteI can't create a ticket on the site

[rough fox]

is done

Appeal Created

[candid harbor]

ur not gonna get a respond anytime soon

mine 24 hrs no response

[bronze glacier]

mine 7

[zealous horizon]

SYS: report player 76561198319436934

[upbeat hound]

where can i make ticket for report?

[hexed nimbus]

!report

[glass olive]

Hey, @upbeat hound

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

Has the appeal already been submitted been denied?

[peak token]

I applied, they didn't approve me and after a few hours I couldn't get onto the server again

[long wren]

What is the status of the appeal?
https://rustoria.co/support

@humble nexus Hello what do you need help with?

[peak token]

Your appeal has been approved. You are no longer able to add to the appeal.

but I can't log in to the server
Writes hight risk account

[long wren]

can you post screenshot?

[peak token]

in private messages to you?

[long wren]

Yes

[long wren]

can you post your steamid?

[peak token]

https://steamcommunity.com/profiles/76561199885956999/edit/info

[long wren]

@supple root please submit your appeal on our website.https://rustoria.co/support

[long wren]

I forwarded your issue to the admin. please wait patiently.

[peak token]

Ок

[stiff widget]

Can you provide your main account?

[peak token]

Yes of course, I played on my brother's Steam and here is a discount on Rust, I decided to take it and make my main account.

https://steamcommunity.com/id/Blesk1/

[buoyant tiger]

i need help ..im got banned too on us main ? lmao

[long wren]

!appeal

[glass olive]

Hey, @buoyant tiger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal marlin]

!appeal

[glass olive]

Hey, @vernal marlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak token]

You help me?

[buoyant tiger]

done..ty hope it will helps

[stiff widget]

sorry you account is too much risk to play our servers at this stage

[peak token]

what danger? I can pass the test I don't have any third-party software and I haven't used it

what should i do? i played normally yesterday and this started

[peak token]

Dude this is not normal

why did i spend money to buy the game if you wont let me play

[stiff widget]

you can play on other servers

[peak token]

I want to play on this server, my friends play there

[peak token]

What are the minimum criteria to play on your server?

[celest wyvern]

how many how long does it take on average to watch an appeal?

How could I even be banned for dodging on the site when I've never been banned there?

[peak token]

it's not normal that you say that. I will complain about it as much as possible

[long wren]

typically a response to an appeal will take 1-3 days.

[old violet]

Yo guy how to report

[fast pasture]

5 hours i wait a admin to reply to me omg

Admin pls ????

<@&274971100184576010> ?

[raven mist]

Dm me and provide me all of your accounts

[raven mist]

!report

[glass olive]

Hey, @old violet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fast pasture]

i can't provide anything like i don't play since 1/2 year because my account get hack so i create a new one

What i'm supposed to do ?

[raven mist]

Im sure if your account got hacked you tried to recover it, feel free to send me any proof of that 🙂

[fast pasture]

So because my account is "brand new" i can't play on your server ?

wtf is that lmao

i just want to play chill on a big server