support

[echo cloak]

Rustopia.gg

this is?

[toxic shard]

here it is rustoria not rustopia 🙂

[echo cloak]

sorry

[graceful sierra]

Hey, trying to join a server and it saying i am banned, can i speak with someone?

[toxic shard]

all good

[toxic shard]

?steamid

[glass olive]

Hey, @graceful sierra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[graceful sierra]

76561198861745860

[toxic shard]

give it a few minutes and you will be able to connect

[graceful sierra]

Thank you.

[still island]

how long do ticketstake to reply? ive had mine up for over a day

Appeal #3c686f

[long wren]

appeals take 1-3 bussines days

[sharp wasp]

How much longer am I banned for

[long wren]

what your banned reason

[sharp wasp]

Playing with a cheater

And it’s so annoying bc I didn’t kno they were cheating

Said he had 2k hours on his lfg post

[long wren]

It will be displayed when you try to connect to the server.

[sharp wasp]

Can I check from my phone or could u tell me

[long wren]

have you submitted an appeal?

[sharp wasp]

Yea

I messed up in the appeal tho I didn’t really explain that I didn’t know the guy was cheating bc I thought the ban appeal staff had sum common sense tbh

76561199841108837

That’s my steam id tho

[long wren]

We don't care whether you knew or not

maybe admin will probably let you know through an appeal.

[sharp wasp]

Kinda crazy that people get banned bc ts shitty game has a terrible anti cheat

[dire fossil]

Ticket #ae89a3 cheater report

[random bloom]

do you wanna do somethink about that

[frank mauve]

cheaters

[glass olive]

Hey, @random bloom

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random bloom]

@mellow tundra

[unique herald]

admins

[sharp wasp]

@long wren

Yesterday it said 1d 7hrs now when I load in it just says “you are banned from server | playing with cheater”

[sharp wasp]

@long wren @glass olive <@&874995535881326632> <@&274971100184576010>

[olive urchin]

<@&274971100184576010>

можно ли разбанить моих тимейтов

[potent escarp]

Could i speak with admin

@austere quest

[velvet crow]

@austere quest @west osprey Get to work now gm don't sleeppsss

[raven mist]

What do we need to see exactly?

Also look the message under your vid, explaining on how to make a ticket

[sharp wasp]

Could u help me out

I was only banned for a week and now when I load into serv it doesn’t say how long it just says banned

[raven mist]

!steamid

[glass olive]

Hey, @sharp wasp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sharp wasp]

76561199841108837

[sharp wasp]

76561199841108837

Like that @raven mist

[raven mist]

Your ban expired 24 mins ago

[sharp wasp]

Ah ok

[restive ore]

не могу заити на сервер выкидывает анти читом почему и как можно исправить?

[desert pulsar]

Why am I being kicked off the server and getting the message "Cheating disabled" when I haven't used any cheats?

[restive ore]

да

как можно иcправить?

[modest mortar]

!appealru

[glass olive]

Привет, @restive ore

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[mortal prairie]

It's been three days since I got a ban that I shouldn't have gotten and they haven't responded to my ticket.

It's been three days since I got a ban that I shouldn't have gotten and they haven't responded to my ticket.

It's been three days since I got a ban that I shouldn't have gotten and they haven't responded to my ticket.

[raven mist]

Appeals take 1-3 Business days

today and yesterday are not business says

[mortal prairie]

fucking server

fucking suport

[zenith mesa]

I got banned for "Ban Evade" on side is the ban from US MAIN And I never play US main, My appeal was denide and Noone message me some why they denide coz I am legit player and I dont have what to evade I got only 1 ban and it was 1month before and already finished Can someone help me please I swear u can look my IP that I never Join US main or somethink

[toxic shard]

?steamid

[glass olive]

Hey, @zenith mesa

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[soft comet]

help

[drifting herald]

yes hello

[soft comet]

some guy jumped into my compound, stole an ak kit and started spinbotting my whole team, he’s got 17 hours total it’s a brand new account, can u pls look into him when u get the chance

76561199828502657 his id, on sea long

[drifting herald]

!report

[glass olive]

Hey, @soft comet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[soft comet]

thank you

he banned

[zenith mesa]

76561199258878651

[toxic shard]

You will not be able to join rustoria ever, you got gamebanned live while playing rustoria, this is a permanent cheating ban

the ban from 1 month ago is still active, you can't buy new accounts to join rustoria

[zenith mesa]

Ban 1 month ago was from playing with cheater on 1week how can be still active?

[toxic shard]

The other one 🙂

[zenith mesa]

I have active ban evade

I have 1acc on rust so where is the game ban?

https://steamcommunity.com/profiles/76561199258878651/

[toxic shard]

you are not welcome on rustoria anymore

[zenith mesa]

Okey but the reason?

[toxic shard]

Ban evasion

[zenith mesa]

Show me the ban what I evade

[toxic shard]

if you want to appeal it's on the website

if it was denied it's over

[zenith mesa]

Got denide and no message me reason

[toxic shard]

then it's over

[cosmic wave]

Hi I was chatting to Gareth and Berch last night I believe about something going on and have just gotten some more info I'd like to bring forward if possible. I have also made a ticket which is #ad5e5f since I know you guys are busy as

[zenith mesa]

Can I see the ban what I evade?

[toxic shard]

To be honest it's not something we can really moderate

way too complicated and time consuming

[cosmic wave]

I'm not sure I understand? You can't moderate someone talking about sexually assaulting a baby?

[toxic shard]

well first we would need to verify that there is a baby involved/.... which is the cause of the complication

otherwise it's just their words against yours

and then there is a complication about the word used, which is common in rust

[cosmic wave]

The screenshots I showed literally show them calling our child Bradley as a nickname and then saying some very weird shit about so called bradley

[zenith mesa]

I would like to know why I am banned is it possible to send in ticket or dms?

[toxic shard]

but those screenshot doesn't show that it's a child

[cosmic wave]

I do personally believe anyone can kinda figure it out

[soft comet]

you’re delusional mate

[restive ore]

76561199227390267

[toxic shard]

not proove that the name correspond to your child, ...

[cosmic wave]

Righto mate

[night cypress]

yeah

[toxic shard]

from your perspective it's easy to do a + b + c = d

[night cypress]

HAHAHA

[toxic shard]

for us it's an equation with multiple anonymous

[restive ore]

76561199227390267 можете проверить опеляцию

[toxic shard]

!appeal

[glass olive]

Hey, @restive ore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[restive ore]

ок

[cosmic wave]

It's all good man, cant support a server with admins that can't use their brains and deal with obvious shit. Ggs

[night cypress]

ggs

[toxic shard]

Ok let's take point 1 : how to we proove a child is involved ?

(except taking your words for a truth)

[jade lotus]

The fact they are literally referencing a child?

[toxic shard]

a child is not a minor

a child could be 50 yo if you are 70

[night cypress]

good pointt marc

[jade lotus]

Did you just say that

[toxic shard]

"his child" vs "a child"

[undone stump]

exactly marc

[cosmic wave]

"techs child" was used

[toxic shard]

if you are 70 your child could be 50

[cosmic wave]

What do you want to fucking ID?

[toxic shard]

that's when I say it's too complicated to moderate

I don't want to enter a situation where I ask a child id

[cosmic wave]

You want proof that these cunts are being fucking pedos to my child? I'll give it to you

[jade lotus]

It's not complicated at all hahahaha

[dull crag]

sorry i have has kicked by high risk account what is it

[toxic shard]

Personaly I don't feel ok to ask this kind of proof

[toxic shard]

?steamid

[glass olive]

Hey, @dull crag

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jade lotus]

Take it to a ticket you goose

[cosmic wave]

Then personally I'd rather someone to talk to me that will take this seriously cause you aren't

[dull crag]

my steam id is 76561199863371876

[night cypress]

send me the sdc

sc, ill look at it mysellff

[dull crag]

?

[jade lotus]

No you won't bro you were at my base last night saying the same shit as your crew don't act like you're any better you disgusting pig

[toxic shard]

wrong steamid

[dull crag]

76561199827584846

[night cypress]

I wasnt bud

[zenith mesa]

Marc

[soft comet]

the only people saying disgusting shit is you and your teammates x

[jade lotus]

What have I said bahahaha

[toxic shard]

you have recent gamebans on rust you can't join rustoria

[dull crag]

but i play 20 hours on rustoria

before i get kicked

[toxic shard]

irrelevant, you shouldn't have played in the first place

[dull crag]

on this account

[toxic shard]

Take it to dms or somewhere else, this is not a channel to give your point of view on situations

[jade lotus]

@toxic shard come to a VC

[toxic shard]

what for ?

[dull crag]

ok

[jade lotus]

Just come to a VC.

[toxic shard]

without a reason I won't join a VC with players

[jade lotus]

Alright, let me explain the situation to you like we were allowed to do with the other 2 admins

[cosmic wave]

...

[merry sierra]

[dull crag]

oh

its not my account

bruh

[toxic shard]

then make an appeal and give us your real main account 🙂

[dull crag]

76561199827584846 this is my main account and i get kicked today on it

[toxic shard]

no that's your new account that got banned today

I want your main/previous account

[dull crag]

i dont get bannded today at this account

[toxic shard]

yes you did

[dull crag]

it s my first accout

[toxic shard]

no it's not

[glad comet]

anyone want to play fortnite

[raven mist]

Not the place for this

[fading kernel]

so does rustoria openly support people talking about s/a ing kids

your server seems like a bit of a joke mate

[toxic shard]

until proven otherwise no kids are involved

[undone stump]

no one ever said anything close to that

[glad comet]

sorry big man

[toxic shard]

this conversation is now over

[autumn plinth]

if my unban request says "approved", does that mean my ban has been lifted?
76561199628571172 - steam id

[toxic shard]

give me 2s to get a deeper look at it

[autumn plinth]

i think i got unbaned but i got banned again

[toxic shard]

what's your main account ?

[autumn plinth]

w8

[autumn plinth]

76561198931350056

[toxic shard]

give it a couple of minutes and you will be able to join

[autumn plinth]

thanks a lot

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING HELP

@toxic shard

RUSTORIA EU EAST LONG SERVER LAGING HELP

RUSTORIA EU EAST LONG SERVER LAGING HELP

[red plume]

One message removed from a suspended account.

[chilly marten]

<@&874995535881326632> Ticket #38a4b2 - Please read thank you

@raven mist @toxic shard Any help here?

[raven mist]

We will review it asap, give us some time, you just created it

[winter copper]

help

76561199655970988

Cheating

[tulip tulip]

@raven mist ???

[raven mist]

Feel free to dm

[glad comet]

L

[tulip tulip]

Thank you I can't dm you

[raven mist]

You can just dm, my dms are open

[river tulip]

hi where i send a ticket for a support for my vip i have error

[thorny dune]

If you are having issues with your VIP, please open a #payment-support ticket

[winter copper]

#b528ba

[winter copper]

He killed 11 of us in the game with 5 . He could still shoot me in the head even when I was hiding behind the board.

[tacit raft]

Does anyone know why I'm getting this error code and being banned for life?
Failed to parse favorite server endpoint: main.atlasrust.us

[raven mist]

This is rustoria

Please check with Atlas

[tacit raft]

I'm only playing Rustoria US Main, yet this notation is appearing.

[raven mist]

Like red text on left top?

Or can you post a screenshot please

[modern tree]

yo can any admin help me as i know you guys have training ground servers and such

skinbox recently got disabled on my private creative server, does anyone know how i can prove i am a creative server so it will be enabled again

[toxic shard]

That's something you would need to ask in a more generic rust admin discord or official rust or ...

[modern tree]

i tried but idk where to go, the official rust discord doesnt have any support and the community was... well the rust community not very helpful, ive asked in rust server hosting discords, rust map creating discords

no one can help

[toxic shard]

well here is not the place

[topaz forum]

hi how fix that?
disconnect by error
indexOutOfRangeException: Index was outside the bounds of the array

server rustoria eu medium

[frail wedge]

Can an Admin mute this idiot pls -> https://rustoria.co/support/43b9b8

[broken sequoia]

Can someone check the medium eu server chat

Windows 7 has been typing the same thing 3days in a row

[frail wedge]

https://rustoria.co/support/43b9b8
https://rustoria.co/support/ebb253

[main aspen]

EU LONG EAST LAGGING TP TP AND MOR TIME TP ALL TIME

EU LONG EAST LAGGING TP TP AND MORE TIME TP ALL TIME

[thorny dune]

Forwarding this onto our devs now, thank you

[frail wedge]

Berch can u investigate the tickets?

[broken sequoia]

thank you

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING HELP

RUSTORIA EU EAST LONG SERVER LAGING HELP

[frail wedge]

<@&274971100184576010>

hell nah its annoying

[broken sequoia]

Please some1 mute windows7 and windows8

[frail wedge]

Big Love to the Admins!

[broken sequoia]

Thank you!

[thorny dune]

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING HELP

PLS HELP

[pastel pawn]

Why I was banner by server

I did not do anything against rules

Any admin here?

[west osprey]

!appeal

[glass olive]

Hey, @pastel pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pastel pawn]

I submitted a appeal but it not works

It says approved

I’m still be banned by sea long

Anyone can help cuz this is annoying

I did not cheat

Hello?

[sturdy terrace]

?steamid

[glass olive]

Hey, @pastel pawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pastel pawn]

Hold on

I’m trying to get the id

76561199058442467

@glass olive

[sturdy terrace]

Thank you. Just to double check, you appeal was approved?

[pastel pawn]

Yea I’ve submitted 2 tickets both of them were approved

[sturdy terrace]

Alright, I'll forward your problem to the admins. Please be patient

[zealous mantle]

hi guys i have a question, there is a guy here who is AFK but I'm unable to kill him for some reason

https://i.ibb.co/21xGyN0j/Lfq86Mzm.png

[hollow cosmos]

that would be a visual bug, only you will be able to see the person

they are not actually there

[zealous mantle]

but i'm taking health from him?

how does it makes sense if I'm removing health from him

he was at 74 hp

now he's at 70

[hollow cosmos]

idk but i know a bone knife would be doing more than 0.1hp per 5 hits

[zealous mantle]

that's why I'm saying it doesn't really make sense

do you recommend I restart?

[hollow cosmos]

yeah as he will probably despawn and fix it

[broken sequoia]

How can i make a report ticket

[hollow cosmos]

!report

[glass olive]

Hey, @broken sequoia

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[broken sequoia]

Thank you how long do they usually take to be read/investigated

[tame fox]

!support

!ticket

[glass olive]

Hey, @tame fox

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tame fox]

<@&274971100184576010> Hello,

I recently purchased Rust on Steam during the sale. I played on your Rustoria server yesterday and today without any issues, but now I am unable to log in. The error message says: "High Risk Account". Server EU Mondays, SteamID 76561199886695480

I tried to submit a support ticket through the Rustoria website, but the system responded: "Woah, slow down. You are not authorized to create a ticket. If you believe this is an error, please contact management."

Could you please review my case and let me know if it’s possible to lift this restriction?

Thank you in advance for your time and assistance.

[thorny dune]

Hello, you need to create an appeal not a ticket. You can do this here https://rustoria.co/support/appeals, making sure to click submit appeal and not the ticket option. We will review your appeal as quickly as possible.

[tame fox]

Berch, Thank you very much, I have submitted an appeal.

[proper sierra]

boat bug ;333

[bright abyss]

I got banned for cheating, but I didn't use cheats

I already created a ticket, but it's unpleasant especially when you get blocked without verification

My friend was also banned, we have all the evidence that we do not use cheats

[golden bear]

My friend got banned in SEA MAIN reason : High Risk Account.. Even though he have 2k hours.

SteamID 76561199404455424

<@&274971100184576010> @old walrus

[balmy cypress]

Have they made an appeal?

[old walrus]

yess im

[balmy cypress]

Also your friend has 2.2k idled fake hours, we both know that so don't try waste our time by lying in the appeal or it will just be denied

[old walrus]

i have my main acc to check if you needit

[balmy cypress]

link it here, I'll check

[old walrus]

okayy

https://steamcommunity.com/id/9276588532177/

here is my steam account

[balmy cypress]

Why are you not playing on that account?

[bright abyss]

Who can quickly accept my ticket?

[old walrus]

because we are trying to bully our friends so they dont know its us

[balmy cypress]

Play on your main, I cannot allow you to play on the new account

[old walrus]

all my bps are on that account

can you pls unbanned plss

[balmy cypress]

I am sorry but my answer will stay the same

play on your main

[orchid igloo]

So luke

I got a question

[old walrus]

will all my friends got association?

[balmy cypress]

no, just your new account

[old walrus]

if im using my main account i can keep playing?

[balmy cypress]

yes, only your main account

[old walrus]

thankyou

[orchid igloo]

Can i private message you luke?

[old walrus]

when will my sec account got unbanned

[balmy cypress]

My DM's are open

[bright abyss]

@balmy cypress You could check my ticket, or check me for "Cheats" right away
pls:)

[balmy cypress]

Probably never

[balmy cypress]

How would I know who you are?

[old walrus]

omg im tired looking for bps 🙁

[bright abyss]

Appeal #5eca0e Is this what you mean?

[balmy cypress]

Thank you, denied now

you were caught cheating

nothing you say or try explain will change that

your ban will not be removed ever

[cold meteor]

Hi, I'm from Russia and I used VPN and I got blocked for it. What should I do? Please tell me, I've been playing on your project for a long time, but this happened to me for the first time.

[balmy cypress]

?steamid

[glass olive]

Hey, @cold meteor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cold meteor]

76561199123161216

[balmy cypress]

fixed, connect in 5-10 mins

[cold meteor]

Thank you very much, I'll check it now.

[violet stag]

When i aim in with my gun it kicks me

https://medal.tv/games/rust/clips/kRYTblGDyxgqt-qp2?invite=cr-MSxxNG4sMzI4NDExNTU2&v=8

[pearl rampart]

Hello, I went to the server Rustoria.co - EU east long for almost 3 hours, and when I had 3 people left in line, I was kicked for time out, what should I do? And this almost always happens when I go in the evening

[silver pebble]

I was just AFK, it kicked me out and said banned, what should I do?

[modest mortar]

!appeal

[glass olive]

Hey, @silver pebble

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty thicket]

my friend got a banned becuz of high risk account ,why he got banned and how to unban it>?

his steamid is :76561199223543684

[weak niche]

ive been kicked it said come to discord

[lyric basalt]

!appeal

[glass olive]

Hey, @mighty thicket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weak niche]

on the website?

[lyric basalt]

!steamid

[glass olive]

Hey, @weak niche

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[weak niche]

76561198421307561

[tribal linden]

hello

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[tribal linden]

where can i send a ticket

[sturdy terrace]

!ticket

[glass olive]

Hey, @tribal linden

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tribal linden]

i cant appeal

my ban was 5+ years ago

2019

[misty scroll]

You were banned almost exactly 2 years ago, your ban is permanent and won't be removed

[tribal linden]

banned for evasion, main banned 1600 days ago

[misty scroll]

Well you were banned for cheating on another account of yours 2 years ago

[tribal linden]

https://steamcommunity.com/profiles/76561198896026354

https://steamcommunity.com/profiles/76561198302502546

all my bans, nothing to hide

[misty scroll]

You have a Rustoria ban on another account, which happened almost exactly 2 years ago

[tribal linden]

can u atleast send me steamid of my 2y.o ban pls

because im rlly confused honestly

[misty scroll]

I don't see how you can be? You were cheating and got banned, nothing more to it

[tribal linden]

i stopped playing new rec for a while

[fathom stratus]

HEY @misty scroll may i please get help in something?

[misty scroll]

What's up?

[fathom stratus]

its game bug

can i screen share in support?

[tribal linden]

so im confused 😅

[misty scroll]

I'm not available for voice right now, would you be able to submit a ticket about it?

[misty scroll]

Your ban is permanent and will not be lifted, that's all you need to worry about 😄

I hope you have a nice day

[fathom stratus]

so its backbags of good stuff went under the ground in the water, so it needs an admin to pick them up

[misty scroll]

That's not something we can do as we don't interfere with gameplay

[fathom stratus]

well, i thought some one could pick them up but yh i understand

[tribal linden]

is there an admin i can mssg to get the banned account, so i can file a ticket to steam support?

[misty scroll]

Unfortunately not 🙁

[misty scroll]

What do you want to involve Steam support for? It is a RUSTORIA ban that I am talking about here, not anything you'd be able to see, nor would Steam support have anything to do with it

I'm telling you the ban is permanent, there is not much more to say

[tribal linden]

my ban is linked to a steam account that i have no idea of, thats the issue im talking about

[misty scroll]

It is not

[tribal linden]

ok

[tame fox]

@misty scroll Hi, could you please check my appeal #271a5d? I’m new to the game, my friends are waiting on the server, and I’ve been blocked for over 3 hours for unknown reasons. Please.

[misty scroll]

It'll be answered asap

[tame fox]

Thanks a lot, I’m really looking forward to your reply.

[hidden hemlock]

REPORT 76561198035046219

[glass olive]

Hey, @hidden hemlock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hidden hemlock]

REPORT 76561198035046219

[glass olive]

Hey, @hidden hemlock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[red plume]

One message removed from a suspended account.

[glass olive]

Hey, @fathom yew

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest vault]

hello
watch pls Ticket #7fe5d4

[fathom yew]

Ticket #bd08d1

[tawdry ridge]

hello
watch pls Ticket #7fe5d4

[left kindle]

hello
watch pls Ticket #7fe5d4

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING HELP

RUSTORIA EU EAST LONG SERVER LAGING HELP

[carmine geyser]

can yall check Ticket #4f1c8d

[raven mist]

Will be looked at asdap

[random iris]

hello
watch pls Appeal #65a232

[red plume]

One message removed from a suspended account.

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING HELP FRIZ

@raven mist

[random iris]

hello
watch pls Appeal #65a232

[weak ravine]

why am i banned

[random iris]

hello
watch pls Appeal #65a232

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING HELP

[raven mist]

We’re aware calm down with the caps

[random iris]

hello
watch pls Appeal #65a232

hello
watch pls Ticket ru-1322

[weak ravine]

dont tell me an admin on this game banned me for good aim

rustoria trash

[limber pulsar]

lol

[wintry vault]

you got me banned to fuck head

can i get unbanned?

[toxic shard]

No, you got gamebanned

[toxic shard]

if you played with him and the gameban remains thne you will have to do your time (7 days)

[wintry vault]

it was a sever ban i think

[toxic shard]

gameban

[wintry vault]

im in a different sever though?

[toxic shard]

You got banned for PWC because your teamate got gamebanned

[wintry vault]

i see

[toxic shard]

(now it's visible on his profile, took a bit of time)

[wintry vault]

is this gonan be able to see on mine aswell

[toxic shard]

no, yours is not a gameban, you only have a PWC ban on the server side

[wintry vault]

okay

[jaunty temple]

i have bought a steam account and it says i cant join rustoria eu mondays for cheating can someone help me pls

@toxic shard

[toxic shard]

Don't buy steam accounts ...

[jaunty temple]

can you unban my account pkease

[toxic shard]

?steamid

[glass olive]

Hey, @jaunty temple

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jaunty temple]

76561199381730914

[toxic shard]

I'm affraid that's not something we can do, stop buying "steam accounts"

[jaunty temple]

why

[toxic shard]

because you are violating steam terms of services ?

steam accounts are personnal and can't be sold/bought

[gusty radish]

RUSTORIA EU EAST LONG SERVER LAGING HELP SERVER STOP SERVER

[jaunty temple]

can u unban me tho u can check my pc for cheats

[toxic shard]

No

[jaunty temple]

i bought a rust account not steam

[wintry vault]

your making it worse

[toxic shard]

Well this account is permanently banned for cheats

[jaunty temple]

u can check my pc

[misty scroll]

The account is banned, nothing more to it

[toxic shard]

the fact that you are or not cheating today is irrelevant

[limber pulsar]

where can I file an appeal?

[toxic shard]

?appeal

[glass olive]

Hey, @limber pulsar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

!report

[glass olive]

Hey, @junior trench

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

please ^

[junior trench]

Please can you ban him quickly, we try to snowball at the port but he kills us every time. I hid and he arrived and killed me with a headshot. We are blocked now, we can't play anything, he kills us as soon as we leave our base

[random iris]

hello
watch pls Appeal #65a232

[thorny dune]

Looks like your appeal was just updated. You should be able to connect and play.

[slim root]

idk how long 1-3 business days is but i submited a appeal 7 days ago and it hasn't been touched I dont think

Appeal #1ede91

[thorny dune]

Your appeal was approved less than 30 minutes after you opened it and your ban was removed

[slim root]

Oh fr? Sorry i thought that meant it was approved for mods viewing, thanks for clearing that up!

[plush hound]

@thorny dune Bro, I've been banned for no reason. Can you help me?

[clever inlet]

how long should i wait for a response ?

[normal orbit]

1-3 business days is what's expected, but can occasionally take longer.

[long wren]

@flat cypress

what do you need help with?

[jolly shell]

Hey I got chat muted and put in a ticket 30 mins ago. I literally just typed my coordinates (N19) in chat to try and sell with my vending machine to a guy at outpost 😭

[mellow tundra]

@jolly shell Just approved your appeal

[river silo]

Global chat is not working

[untold fjord]

bro

ive been banned for over a year when can i make a ticket again

[toxic dirge]

can i get a admin i have a video that isnt uploading into the website

[tawny mulch]

Sorry to bother you, can someone look at appeal #3038c4

[odd garden]

Guys, do the admins check the cheaters themselves? I have a recording of a guy killing me in a strange way, but before that there were rage moments that didn't make it into the video

[cinder zealot]

Yes, whilst your videos are insightful in providing us with your perspective, it is not a determinant factor of bans.

[foggy birch]

how do i connect my rust acc to the serv

[deep flame]

Ticket #4fc812

[mellow tundra]

!link

[glass olive]

Hey, @foggy birch

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[pliant tangle]

why when i try to connect to the servers it said cheating disconnect but i can join any other server also i am new and just brought the game

[long wren]

!appeal

[glass olive]

Hey, @pliant tangle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tame fox]

<@&274971100184576010> Hi, could you please check my appeal #271a5d? I’ve been blocked for about 16 hours and my friends are waiting. Is there anything I can do to speed this up — like buying the game again on Steam or getting VIP on Rustoria? I’m not a rule breaker and really want to fix this.

[long wren]

typically a response to an appeal will take 1-3 days.

[tame fox]

I honestly don’t understand why this is happening to me. I see people in the chat submitting appeals just like I did, and they get a response within minutes and are allowed to play. Meanwhile, I’m still sitting banned with the reason “High Risk Account,” as if I’m some kind of major rule breaker.

Just in case, I have also purchased VIP on the Rustoria website for 30 days, and I kindly ask you to review my appeal #271a5d. I was hoping to learn blueprints before today’s wipe, but it seems that not only Rust gives challenges, but Rustoria as well. Thank you!

[toxic shard]

Buying VIP won't get you anywhere, you need to provide your main/previous account in the appeal

[tame fox]

I didn’t expect that buying VIP would help with the appeal — I just did it to show that I really want to play. But I’ve had no reply in the ticket for 17 hours. I don’t have any other accounts, I’m a new player, and my friends and I just wanted to play together.

What accounts do you need from me? Maybe you could also add a note on your website for those who are buying the game on Steam for the first time — that to play on Rustoria, it’s not enough to just buy the game, you also need to prove that you deserve to play here.

[zenith mesa]

@toxic shard are you here?

I need help please do you have time?

[iron hollow]

is this just for rustoria support or can it be game support too

[long wren]

this channel?

[iron hollow]

yes

[long wren]

It depends on what kind of help need.

[tacit chasm]

why lag eu long

dont open door

[iron hollow]

im on max settings and have been for a long time and now my guns look very very pixelated and bad quality and everything else looks amazing

[tacit chasm]

go restart eu long

[long wren]

If there is a staff who is familiar with this issue, they will be happy to assist you.

[iron hollow]

ok

[lunar plover]

wtf eu long happend

[crude tundra]

76561198795423779 VPN ban , Please unlock it .

[long wren]

!appeal

[glass olive]

Hey, @crude tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

we allow vpn 🙂

[gusty radish]

RUSTORI EA EAST LONG SERVER STOP

RUSTORI EA EAST LONG SERVER STOP

HELP SERVER

RUSTORI EA EAST LONG SERVER STOP

[main aspen]

RUSTORI EA EAST LONG dowd

[royal ruin]

???

[main aspen]

RUSTORI EA EAST LONG DOWN

[gusty radish]

RUSTORI EA EAST LONG SERVER STOP

@fresh sleet

RUSTORI EA EAST LONG SERVER STOP

@gloomy sparrow

@long wren

@stiff widget

RUSTORI EA EAST LONG SERVER DOWN

[main aspen]

AHAHAH

[stiff widget]

taking a look

[gusty radish]

RUSTORI EA EAST LONG SERVER STOP

restart

Server

[sudden iron]

hi, what about the servers at Rustoria? rustoria east long .

[gusty radish]

RUSTORI EA EAST LONG SERVER DOWN@echo venture

@gloomy sparrow

[unique kernel]

hi prodigy can you pls remove my friend account from getting banned ?

[stiff widget]

!steamid

[glass olive]

Hey, @unique kernel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stiff widget]

aware taking a look

[cold meteor]

WHY IS SER DISABLED?

[unique kernel]

76561198417478963

[gusty radish]

we're all on the server, and the server isn't crashing@stiff widget

[stiff widget]

!appeal

[glass olive]

Hey, @unique kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pure ore]

when i try to connect to rustoria eu east long i just see
connecting
but not getting in the actual queue

[honest canopy]

serving dead

[unique kernel]

alr ty

[tame fox]

hi prodigy can you pls remove my friend account from getting banned ? 76561199886695480, appeal #271a5d

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

[stiff widget]

server is rebooting

[stiff widget]

!appeal

[glass olive]

Hey, @tame fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tame fox]

appeal #271a5d

[long wren]

only banning admin can reply to appeal

[sudden iron]

when will the servers start working?

[violet dagger]

???

[jaunty flame]

EU EAST CRAHS

[lyric basalt]

Should be booting back up

It’s up

[dire fossil]

Ticket #614d1e cheater report

[deft salmon]

im on server loading screen for eu long and its not loading in i am waiting 30 mins allready im still in loading screen

it says LOADING receiving data

[fossil lark]

same

[deft salmon]

why that

[long wren]

try reconnect @fossil lark

[deft salmon]

i got in now

but it took long

[long wren]

rust bug

[fossil lark]

ive tried 3x closing game but doesnt work

my friend has the same issue

[queen dome]

Hello why am i stuck in receiving data ?

[long wren]

Try reconnect

[fossil lark]

we reconnected multiple times

[queen dome]

Brother i reconnected like 11 times now

[long wren]

Go into your rust folder, delete the map file, and try again. @fossil lark @queen dome

[queen dome]

okay daddy

uwu

[fossil lark]

nyaaaaah ;3

still stuck on recieving data btw

after deleting maps

[queen dome]

same, i can load in other servers perfectly fine except toria

i can hear boom if i get raided

[digital depot]

ADMIN HELP ME

[queen dome]

i might do something to myself

[digital depot]

ADMIN HELP <E

ADMIN HELP ME

ADMIN HELP ME

[cunning tulip]

How can I grant my team access to tickets?

1. Open your Panel Configs tab in your server's dashboard
2. Select the panel you want to grant access to
3. Open the General options menu
4. Select your Support Team Roles
5. Save changes

[long wren]

what do you need help with?

[digital depot]

ADMIN HELP ME PLS

[long wren]

what do you need help?

[frail wedge]

Please Mute these Annoying KIDS! https://rustoria.co/support/18ff24

[long wren]

!ticket with server name and steamid

[glass olive]

Hey, @frail wedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

oh i see it

[digital depot]

I get an error for cheating Rustoria.co-EU East Long

[long wren]

your already

[queen dome]

Did not work i'm literally stuck in receiving data forever now, verified integrity, restarted game, delete map folder.

[long wren]

!appeal

[glass olive]

Hey, @digital depot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[queen dome]

any other server works fine except toria

[digital depot]

!appeal

[glass olive]

Hey, @digital depot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

please read ^

[digital depot]

HELP ME PLS

[fossil lark]

Fix ples

😩

[queen dome]

Literally 6 minutes in receiving data.

[long wren]

Wait for a response to your appeal

If you continue to spam, I will mute you.

[long wren]

!gamefile

[glass olive]

Hey, @queen dome

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[queen dome]

Bro.. i literally did this

2x

[digital depot]

I created a new account bought dlc and i was banned,i dont know why!

[queen dome]

CipeaX tells me its rustoria itself because i can load in any other server perfectly fine.

[long wren]

Then I don't know about this issue

[queen dome]

Can it be looked into by an admin or server dev?

[long wren]

eu east long?

[long wren]

you have vip?

[fossil lark]

eu long

[queen dome]

i got creator skip ye

[digital depot]

they will consider my appeal?

[long wren]

only banning admin can reply to appeal

[digital depot]

I just went to play on the server, I have never used programs and I got banned

[long wren]

Urging the admin here won't get a quick review.

[digital depot]

@long wren How long does this usually take?

[olive grove]

Eu long roll back server ? turrets and guntrap not working

[long wren]

appeals take 1-3 bussines days

[digital depot]

How can I understand who banned me?

[long wren]

you dont need know

[carmine kernel]

server is fucking shit, turrets don't work, they don't shoot

[digital depot]

ok tnks for info

[long wren]

eu long?

[carmine kernel]

yes

[queen dome]

i don't wanna leave the receiving data 💀

oh wait @long wren maybe VIP/creator list got broken and i'm maybe in some sort of queue?

it doesn't say queue though just receiving data only

because i know server had some issues before like 1 hour ago ish and a server restart was interupted.

[olive grove]

Could I get the Donator role if I have VIP now?

[queen dome]

also turrets are not working for some reason i'm check through a friends stream.

[toxic shard]

that a gamebug that exists since ...

[toxic shard]

!verify

[glass olive]

Hey, @olive grove

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[toxic shard]

you need to link your accounts (steam + discord)

[olive grove]

When I connect to Discord, website does not show the connection

[queen dome]

Ah, do you know how to fix it by any chance? 👀

i've literally never had this and i play since 2014 😊

[toxic shard]

there is no fix, only reconnecting works

[tardy horizon]

i'm so sorry dear admins could you pls take a look TURRETS are not WORKING on RUstoria EU LONG

[toxic shard]

you need that

[queen dome]

Yeah turrets also don't work.

My friend told me

[toxic shard]

How so ? from the look of it they might be a bit laggy but they should work

[queen dome]

no they're completely static.

[toxic shard]

can you give me a steamid of someone online in your base ?

[olive grove]

I understand this, but when I log in to Discord and it redirects me to the site, it doesn't connect Discord.

[queen dome]

my friend who is not authorized to any of my turrets as i play solo but i just asked him to help me with something but i'm stuck in receiving data he is at my base but he can freely walk past every turret

[toxic shard]

can I have his steamid ?

[olive grove]

Bro Guts

Check him

My team8

we lost our loot because turrets don`t work

[queen dome]

76561199174507160

that's my friend he is ingame rn

[digital depot]

It turns out I had an old Easyanti-cheat installed and I was unbanned

[queen dome]

welp, i can't get in the server no more even reconnecting don't help.

[carmine geyser]

can yall look at Ticket #17610c

[long wren]

this rust bug

[queen dome]

the only thing

i'm worried aobut is my doors arnt closed

otherwise i would've just gone to bed

[normal orbit]

@queen dome I can see the dev's aware and see other reports of same thing.

Not just you.

[queen dome]

Ye i told CipeaX

[digital depot]

Can they ban you for a suspicious account?

[queen dome]

fuck im gonna put a dildo up my ass, anyway thanks for helping guys ❤️ love u all.

[toxic shard]

Yes

[olive grove]

The site of the rustoria can not connect my discord

[toxic shard]

what's your steamid ?

[olive grove]

76561198441411839

U need this?

[carmine geyser]

i got 2 fresh account cheaters camping my raid Ticket #4f1c8d

[queen dome]

Marc can you close my garage doors so i can sleep in peace

[digital depot]

and how do I know if I was unbanned or if I just went to Rustoria EU Mondays I got banned for cheating After the appeal I went in and was not banned

[queen dome]

until its fixed

[toxic shard]

we are not allowed to interact ingame with things

[toxic shard]

I would test with a different browser, I don't see any issue on our side 🙁

[dire fossil]

whats the chances on getting un banned for high risk account my tm8 got banned for it idk what thats means hes cheating or smth

[toxic shard]

usualy (95+%) people who got banned for that either have something to hide or it's people trolling (less than 5%)

[dire fossil]

wym trolling

[toxic shard]

messing up with us or other players

[dire fossil]

cuz the dude that got banned is prob about the worst in our team

[toxic shard]

you all banned ?

[dire fossil]

no

[toxic shard]

give me his steamid

[dire fossil]

are we gna get banned w him?

[toxic shard]

not now at least (not from me)

[fossil lark]

yo turrets are broken on rustoria long help

im gonna call 911

[toxic shard]

aware, working on it already

[dire fossil]

do i get him to appel the ban or smth cuz how long would that take

to get un banned if theirs a chance for that

[toxic shard]

first give me his steamid

[queen dome]

me too, calling as we speak

[dire fossil]

76561199050072024

[toxic shard]

tell him to appeal on the website

[olive grove]

I tried both from Chrome and Edge, it still doesn't connect.

[toxic shard]

i'm running out of ideas

[dire fossil]

ok

[digital depot]

chek me 76561199783741266

[toxic shard]

!appeal and link your main account

[glass olive]

Hey, @digital depot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dire fossil]

do u want me to give u his appel or will someone else go do it

[toxic shard]

I can't say, but I don't need it 🙂

[digital depot]

in which tab are the bans,

[dire fossil]

ok

[toxic shard]

the appeal

[digital depot]

Ban/Mute appeal?

[digital depot]

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

does this mean good?

[fossil lark]

Dw im hitting his turret they are just sleeping. Need a wakeup slap

[tardy horizon]

can you restard server????

turrets shotgun traps SAMSite not working

[queen dome]

yo hoor je me in dc?

[long wren]

didn't you already submit your appeal a few minutes ago?

or an hour ago?

[olive grove]

I even completely re-logged into the Rustoria discord and it still doesn't connect to the site

[digital depot]

no, somewhere 5-10 minutes ago but after updating EasyAntichit they wrote me this

ban Not Found
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

[hidden lichen]

how do u cancel vip subscription? cant find it on there website?

[long wren]

!cancel

[glass olive]

Hey, @hidden lichen

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[hidden lichen]

!cancel

[glass olive]

Hey, @hidden lichen

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[hidden lichen]

my website does not look like that lol

[queen dome]

no way

i got in

[remote socket]

ayuda

help

[olive grove]

No way turrets working now

[hidden lichen]

got it thanks

[olive grove]

Maybe Rollback server admin?_))

[long wren]

what do you need help?

[remote socket]

I was browsing and suddenly I died and an error appeared to me inside violation level 200 and it sends me directly the game menu I am playing the br long.

I can't retrieve my things

[long wren]

admins cannot intervene ingame.

and I don't know about this issue

[remote socket]

I mean, I can't recover because of a bug in the same map, that is to say, I lost everything I had, you're telling me.

And it's not a problem with the game, it's the server. It can't be that I lose everything because of a bug and I can't recover it.

I need to recover those objects, is there any way?

Could I speak with an administrator of the BR long instead of a chat moderator?

[hidden lichen]

@long wren can you send me a link to the website to cancel. i found it on lukes profile but now doesn't show it

[carmine geyser]

Ticket #3d3c0e

[remote socket]

Can any administrator please provide help?

[long wren]

Unfortunately, the admins cannot return your loot.

[remote socket]

At least they can fix the map bug so that it doesn't happen again.

They will be able to do it or not because I really wouldn't want the same thing to happen to another person.

[still pilot]

what do the kits that you claim through playing the servers actually give you. e.g the pvp kit

[hexed nimbus]

!donate

[glass olive]

Hey, @still pilot

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[hexed nimbus]

Go to this page select the server and if you click the kit it will show you

Take note rss and such kits only for modded servers not vanilla

[undone ivy]

Hello, can you review my appeal? Appeal number #7873c3

[topaz forum]

How long should I wait before checking my ticket for a violation of the rules of the game? Ticket - a1426a

[tardy horizon]

can you fix turrets issue it's not shooting unautorized ppl

can you fix turrets issue it's not shooting unautorized ppl ON EU LONG

[normal orbit]

Responses are usually 1-3 business days

[tardy horizon]

can you fix turrets issue it's not shooting unautorized ppl ON EU LONG

[tawdry helm]

Rustoria eu mondays how much pop has?

[restive lagoon]

I was banned on the server, then I appealed the ban and was unbanned, but I still can't play on the server, and I get the same ban when I log in

[misty scroll]

Send your SteamID please

[cyan girder]

i bought vip and im in q

Wow rustoria nice

[misty scroll]

Make a #payment-support ticket please

[restive lagoon]

76561199788348403

[sacred prairie]

I HAVE VIP BUT I AM IN QUEUE???

[midnight trout]

me tooo

[balmy cypress]

#payment-support

[misty scroll]

Try again in ~10 minutes or so

[fathom shale]

you paid for vip, but you are get cooked

[placid gorge]

i have vip and i cann not conect ?

why i buy vip then ?

[hollow cosmos]

If you just bought it, wait 5-10 mins and if you still can't connect then make a ticket in #payment-support

[placid gorge]

i have vip for 2 wweks

[hollow cosmos]

Please make a ticket in #payment-support please

[stable sable]

how make a ticket for problem of cheater?

[quiet gazelle]

!report

[glass olive]

Hey, @stable sable

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[radiant geyser]

yo i just got kicked while joining the message was high risk account could a supporter help me out?

[misty scroll]

You need to make an appeal https://rustoria.co/support/appeal

[radiant geyser]

ok thx

[thick nexus]

my vip isnt working for eu mondays i keep being in queue even after 5 mins!

please an admin or anything fix this shit

[misty scroll]

#payment-support

[thick nexus]

admin keep saying my issure has been solved and closes my tickets and i am still in queeue

[stable sable]

how many wait for admin will do somethink with the cheater i will send ticket

?

[candid harbor]

why the fuck is everyoen getting

high risk account bans

[tribal pier]

i have high risk account admin pls check
https://steamcommunity.com/profiles/76561198133157027/

[toxic shard]

it's call a ban wave, make an appeal on the website and provide your main(or previous) account inside it

[toxic shard]

!appeal make an appeal on the website and provide your main(or previous) account inside it

[glass olive]

Hey, @tribal pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tribal pier]

its my only account ever

[toxic shard]

still need an appeal on the website

[tribal pier]

should i do ban or mute ticket

[toxic shard]

ban, and give all your accounts, even those pretty old you can't use anymore

[tribal pier]

i did it, thanks marc

[granite junco]

İ cant join to server (high risk account)

[cinder wagon]

Who do I talk to about a server ban?

[rare tapir]

Check pls appeal #c86472

[toxic shard]

!appeal provide all your previous accounts

[glass olive]

Hey, @granite junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tacit chasm]

admin restart eu long

mass lag

[ocean tide]

Why i got baneed for HIGH Risk account?

@toxic shard Can unban me if ban reason it's High Risk Account? I buy VIP status every wipe, yes my account is new but why ban

[hollow cosmos]

!appeal make a ban appeal and include all of your previous accounts

[glass olive]

Hey, @ocean tide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rare tapir]

How long does it take to consider appeal?

[vivid moat]

all servers lagging or only eu long?

[hollow cosmos]

1-3 business days

[hollow cosmos]

eu long is having some issues that have been reported to the team.

[vivid moat]

thanks, how many time need to restart?

[pure gazelle]

does it take extra long time cus the server is named long?

[oak vale]

EU long is bugged somehow

[pure gazelle]

the server is dead

like completely dead, last time this happend to me was on a facepunch server and that server building was apparantly on fire

[tribal pier]

i play since 30 days everyday on rustoria servers and now today on wipeday i get highrisk account with a account of a value of 5k

2 times vip btw

[pure gazelle]

have u played 5k on the account or does it have 5k?

[tribal pier]

5k euro value

1k hours

tell me this is a highrisk acc https://steamcommunity.com/profiles/76561198133157027/ xdddd

[acoustic valve]

hello i am stuck in receiving data after dced to reconnect because the server was not responding

[pure gazelle]

doesn't look high risk to me tbf

[pure gazelle]

server is down

[short bear]

mean ur dont handle appeal on sat sunday now？

[hollow cosmos]

correct, monday to friday

[vivid moat]

but server have a problems 🙂

[ocean tide]

i'm too)))

[short bear]

okay i see

[acoustic valve]

its not some of my friend are playing rn

[pure gazelle]

dfuq

[acoustic valve]

hello i am stuck in receiving data after dced to reconnect because the server was not responding on @torn bronze

[pure gazelle]

my entire team couldn't do anything, our base didn't render or annything

[dusky furnace]

Hi, I bought a vip and I'm queuing up for the server.

[pure gazelle]

reconnect and wait like 2-3 min

[acoustic valve]

how can i do a ticket i dont remeber

[pure gazelle]

is it possible for admin to give us an update on what's going on with eu long?

[hollow cosmos]

!ticket

[toxic shard]

!ticket

[glass olive]

Hey, @acoustic valve

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @acoustic valve

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dusky furnace]

I'm waiting

[brittle scarab]

WHAT IS HAPPENING IN EU LONG

WHY WE IS IT LAGGING

[toxic shard]

We aware and working on it

[brittle scarab]

ok

[dusky furnace]

I'm still in line.

[nocturne gazelle]

/order

[acoustic valve]

@glass olive I cant connect on eu long how can i help yall fix it as quick as possible ?

(server side issues)

[jaunty falcon]

!ticket

[glass olive]

Hey, @jaunty falcon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[abstract coral]

Hey why im banned im not cheater LoL i was playing on eu long

[acoustic valve]

@toxic shard cont connect on @torn bronze rn, stuck in receiving data for 40 mins, what can i do to help yall fix it asap ?

[raven mist]

Reconnect is the only fix

[acoustic valve]

its what i did it did worked

does it mean ill have to do the queue ?

[oak vale]

hey, if possible let us know in here when eu long fixed. thanks

[storm heath]

aDmin pida

[versed arrow]

Good afternoon. I was banned for having a high risk account in rust. I played for full days and have a vip account. Why was I banned?

[oak vale]

!appeal

[glass olive]

Hey, @oak vale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[acoustic valve]

cuz u esp or sum i guess

[cold zinc]

I got banned as a high risk account what does that mean?!?!

[obsidian birch]

i too

and i buy vip

[toxic shard]

!appeal and provide all your accounts

[glass olive]

Hey, @cold zinc

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[abstract coral]

!appeal

[glass olive]

Hey, @abstract coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne gazelle]

why my vip not working on mondays anymore

[languid mural]

вся тима не может зайти на сервер лонг ресевинг дата

[oak vale]

for those who got banned... happened to me before... just go ahead and appeal

[acoustic valve]

@raven mist should i spam disconnect reconnect and pray to not be stuck in receiving data ?

[candid harbor]

what triggers it tho, wht tf did i do

[tribal pier]

what was the respond time?

[toxic shard]

if you still have a vip active open a #payment-support

[versed arrow]

Good afternoon. I was banned for having a high risk account in rust. I played for full days and have a vip account. Why was I banned? How long will it take for my appeal to be answered?

[wispy dirge]

1-3 buisnessdays

[toxic shard]

!appeal and provide all your steam accounts

[sly marten]

1

[glass olive]

Hey, @versed arrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gusty radish]

Rustoria EU EAST LONG FRIZ LAGING

[supple dune]

admins

[blazing heath]

bro i got banned for no reason on rustoria eu medium

[wispy dirge]

?appeal

[glass olive]

Hey, @blazing heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blazing heath]

admins

[wispy dirge]

Quizee

[versed arrow]

How long will it take for my appeal to be answered?

[languid mural]

what's with the server and the long

[wispy dirge]

1-3 days

[obsidian birch]

What could I have done that made me get the account ID?

[wispy dirge]

https://tenor.com/view/i-don't-know-idk-idk-about-that-gif-7336250873949261946

[obsidian birch]

What could I have done that made me risk my account?

[wispy dirge]

?report

[glass olive]

Hey, @supple dune

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[acoustic valve]

@wispy dirge should i just wait for the issues on long or is there anything i can do ?

[brittle scarab]

when eu long fixed

[pure gazelle]

<@&274971100184576010> is toria long up or down? I tried reconnecting 10 times now

[obsidian birch]

please help me get in, wipe is in full swing, need to farm sulfur

[wispy dirge]

Have you put in an appeal

[brittle scarab]

its laging for 1 hour bow

pls fix euu long

[blazing heath]

admins

[obsidian birch]

already, I'm just afraid that there will be a long answer and I'll miss the start of the wipe

I didn't even feel sorry to buy a VIP to make it in time

[blazing heath]

im banned from rustoria eu medium for no reasson

i had my only kit in my inventory

[cold zinc]

this is pathetic, like how this appears. never any issues and now early wipe getting banned as high risk account

[wispy dirge]

?appeal

[glass olive]

Hey, @blazing heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen valve]

Сука лонг почините

[obsidian birch]

bull.river pls help me

[wispy dirge]

You will need to wait for a reply to your appeal

[obsidian birch]

Can you tell me approximately how long to wait for an answer?

[cold zinc]

1 hour in wipe and ''you just need to wait''

[blazing heath]

what does appeal mean im not that good in english

[cold zinc]

like 😄

[tribal pier]

if i buy 2 times vip on same serrver does the days stack?

[blazing heath]

i shot a guy with python out of the sky and got banned for high risk account

[cold zinc]

I did not even do anything meaninful to get banned

This is just pathetic

[fair spire]

im banned also randomly

[blazing heath]

linked my account to every website of rustoria pls unban admins

linked my steam account

snowballer

[edgy tundra]

@wispy dirge hi man , I banned from the game . banned : High risk account

[cold zinc]

Better to start somewhere else than these Rustoria servers. Used to play alot and bought vips also but if its like this, i dont even want

[blazing heath]

@wispy dirge yo, i got banned from rustoria eu medium for high risk account

[edgy tundra]

me too

My account was banned without a valid reason. I believe this is an unfair mistake. Please investigate and lift the ban. Thank you.

[blazing heath]

me too

i got banned randomly

[hexed nimbus]

!appeal

[glass olive]

Hey, @hexed nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blazing heath]

!appeal

[glass olive]

Hey, @blazing heath

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Just click the blue link to go to the page to make it

[prisma vale]

can a mod reply to my payment support please ive payed money and not recieved what ive payed for

[obsidian birch]

It's already the second hour of the wipe, please help with the ticket

Appeal #ed4286

[blazing heath]

admins, please respond to my appeal

snowballer is my steam

[wispy dirge]

You will need to wait for the payment support team to take care of that ticket, give it a little time.

[tribal pier]

imagine gifting 30euro rustoria per month to get highrisk banned 10min into wipe

[wispy dirge]

You will need to wait for a reply.

[wispy dirge]

You will need to wait for a reply.

[blazing heath]

i got banned with my only kit on me and my whole start

[prisma vale]

alright please help because i paid for this to skip queue and now im waiting in it makes no sense

[blazing heath]

for no reason

[obsidian birch]

ok

[cold zinc]

This is bs

[blazing heath]

bro this guy payed and theyre not responding

[edgy tundra]

huhuhu i kill 3guys, banned 🙁

[prisma vale]

thats what im saying

i dont even get a premium product i spent my money on and it takes like an hour to get a response

[calm wren]

I bought a VIP for EU mondays, but seems like it's not working im still in queue, what can i do about it?

[wispy dirge]

You are not the only one with a ticket with the payment support team, exersize a little patiance please.

You will hear from them soon.

[wispy dirge]

Please open a #payment-support ticket and they can help get you taken care of.

[calm wren]

@wispy dirge Where can i send a ticket for them?

[edgy tundra]

check ticket 0217 pls ad. i wanna to play game

[brazen beacon]

bruh

i was mid buying vipand it goes outta stock

@wispy dirge can u slide though and let me buy vip

[wispy dirge]

No can do, sorry :/

[obsidian birch]

how long to wait for the problem to be solved, it's already the third hour of the wipe, why did I buy the vip

why are the administrators not responding

[ember token]

guys i got banned for high risk account , whats wrong ?

Hello, there is support here ?

[toxic shard]

!appeal and provide all your steam accounts

[glass olive]

Hey, @ember token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[latent ermine]

how to create a ticket if i some1 is cheating?

[toxic shard]

!ticket

[glass olive]

Hey, @latent ermine

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[latent ermine]

ty

[naive anvil]

the anti cheat ban me for no reason and it teels me high risk account

[toxic shard]

!appeal and provide all your steam accounts

[glass olive]

Hey, @naive anvil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[naive anvil]

i made the appeal

[tribal pier]

i made my appeal 2 hours ago and no respond

hf waiting..

[gusty radish]

Rustoria EU EAST LONG HELP SERVER

[obsidian birch]

xD

the same

[naive anvil]

@gloomy sparrow can you do the appeal

[tame fox]

<@&274971100184576010> Hi, my appeal #271a5d has had no reply for over 24 hours. I just wanted to play — two days on Rustoria EU Mondays, then blocked with “High Risk Account”. I’ve lost time, couldn’t learn blueprints, couldn’t play with friends, even bought VIP. I’d really appreciate it if someone could help me and end this. There are over 10 administrators and 20 moderators online in Discord — why so many people if no one can help a regular player with a problem? I honestly don’t understand.
@echo venture, I could understand if I were a rule breaker and was treated this way. But how should I evaluate the work of the administrators in this situation?

[raven mist]

Mods dont handle appeals, only your banning admin reviews your appeal

Appeals take 1-3 business or depending on the availability of the admin

So please be patient and we’ll get back to you