#support
1 messages · Page 775 of 1
the why is the reason display in the kick message
which is ban evasion, meaning you have ban on other accounts that makes you unable to play on rustoria
can you look at the ticket i made please its clear hes cheating
and you got a straight response to your ticket
yo lowk put stock on long eu east 😄
Hi, I'm a Chinese player playing in a Chinese computer club. I bought a VIP on your server. I have now been removed from the server with a kickban reason. What do I need to do and how do I play now?
!appealcn
您好, @raw shuttle
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal
如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
I got banned I played with a cheat please look at my profile I'm not a cheater please unban
but I think it's unfair. I got a lock from the server and my vip and house will disappear after a while, but I want to play..
the only way to resolve this is to submit an appeal here: https://rustoria.co/support/appeal.
If your Discord is linked (https://rustoria.co/link), you’ll get the reply in DMs, otherwise check the site.
Reviews usually take 1–3 days.
!appeal
Hey, @mortal prairie
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
But what about my VIP and my house?
VIP time and your base decay will not be paused during the ban
is their an admin with a braincell i can talk too
No
your ban got locked at management level
yes
all of this for a legit player is just absolutely bonkers
agree to disagree on this point
so what is considered a manager
the only person who can overule admins
<color=#28B463>Unban in: 6D 23H</color> | Playing with cheater <color=#ff6666>Appeal @ bans.rustoria.co</color> please unban not cheater
who did i jangle so hard to piss off a manager😭
I use speed up uu to make the server connection faster. I'm from China. This could have caused a high risk account.
yourself ? you have too much bans
i dont have any toria bans ??????????
doesn't matter, bans in general
the only toria ban i have is from the high risk acc
WHATTTTTTTTTT
ur banning me for having too many bans on other servers?????????????
not on other servers
it was responded in the appeal
,
no it wasnt?
Hi Marc
😭
?appeal
Hey, @raw shuttle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
someone took their mouse and clicked on the deny button
now be free to go complain as much as you want in #general nothing I (or any admin) can do for you
we are actually already reviewing to permamute you because of your discord tag
💀
u cant be a real human
their is no way this is a genuine conversation im having
ur falling for it phat
There is a guy named 我操所有 who has been cheating on rustoria medium for over an hour. his steam id is 76561199660267412
!ticket
Hey, @amber root
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ive already made on
how to report
!ticket
Hey, @elder niche
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ty
i re added what the admin requested on the ticket i made any chance you can ban the guy now its ticket #49cdd4
@toxic shard
my teammate just got false banned
banned by anticheat but hes not even gamebanned
that's between him and EAC
well he is
alr
yo pipe random
why did we get our base deleted tho
if we do solve this we lost everything
it was the builder and since it was a gameban it's removed
im telling you its a false
that's a vanilla feature
I have only one question for you, do you think if I'm a streamer watched by 4,000 people, can I be a cheater? how do I understand the high risk account I don't understand
but yeah 95+% of chance he was cheating
yeah teamates always react this way
marc can you look at my shi plaese
that's up to the admin in charge
we can't take appeal as we wish
same with tickets
i sent him the info he requested over an hour ago
an admin is on it already
ik but im being deadass
like everyone everytime, take some time, think about it, tomorrow you will see throught
just put the fries in the bag little bro
any idea why the un labeled error'ed disconnects today?
admin play check my tickets :943c8c b65009
!verify
Hey, @stone jewel
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
can't say
admin play check my tickets :943c8c b65009
pushing a ticket on discord won't help
admins present on servers often focus on ticket website/.... not discord
okay bro i just want to check fast
like everybody who make a ticket
okay
!verify
Hey, @stone jewel
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
mr admin is it crazy to think a steam level 0 is cheating when there running the server ?
Ticket #4a0b75
/auth
Hey, @upbeat hound
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
/auth
Hey, @upbeat hound
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
/auth
Hey, @upbeat hound
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
I would like to know how many people can be in a clan
how do i unbind my bind?
i have k to f1 kill and i cant unbind it
anyone able to tell me how to unbind it
i think hes cheating monkeydancer
!ticket
Hey, @untold quartz
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!ticket
Hey, @untold quartz
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
You can reset it by going into key settings.
no
!report
Hey, @shadow spoke
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
where can i report somoene?
nvm
is it a violation if somoene is racist in chat? and keeps saying something about fucking dead people?
!ticket
Hey, @dull hemlock
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
but dead people and racism are 2 different things
He also has something against jews
make a ticket
Yes sir 🫡
nvm I think I got him
im having some issue joining it says client update required even tho im fully updated and i played earlier
!ticket
Hey, @formal mist
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
hi i hate to be a bother but nobody has gotten back to my ticket and i really wanna play rust can someone communicate with me... Appeal #ea90ec
its been 2 or 3 days
!ticket
Hey, @verbal carbon
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Can I talk to an admin?
can someone holler back at me its radio silence... Appeal #ea90ec
guys i wanna play rust
with the boys
you need to provide your main legit account in the appeal
Was my ticket read?
I just did, what you propose is irrelevant
we want your main account
Do you want my xbox account? Lol
steam rust account
the only other thing that has to do with rust is on my xbox lmao
ok well time to look for another community to play on
can i have an explanation?
you don't want to provide your main account, your appeal won't move forward
uhh okay ill just send my xbox account then
not interested by your xbox account, we want your main rust account on PC
if i had one you would see it?
maybe I see it, not gonna show you all my cards ...
so what do you want me to do lol
read above
irrelevant
It is relevant
no we all have the same procedures, I told you what we expect in the appeal
So then Ill wait for my banning admin then
here you have it requested officially in the appeal, happy ?
So are you my banning admin or not?
like I said, it's irrelevant
Only the banning admin has the ability to remove my ban. So I literally cant do anything until then
not for your kind of ban
technically I could just reject it right away, now either you provide the account or in a couple of days the appeal will automatically get denied
ill wait then because theres nothing to give you. youre just baiting me into saying something i dont have
if i had an alt youd ban me for ban evasion not high risk
you seems to have quite some knowledge for someone new on pc rust
well you got your resopnse, have a nice day
maybe because server bans on xbox rust also do the same IP linking? come on now i have 3.2k hours in rust console its not hard to figure out
they don't, there is no console community servers
thats not true. same ip on your xbox main account crosses over to a new account you make and play rust on and admins can see that
so ill just wait for my banning admin, have a nice day
Don't I already denied it
you broke your own server rule to deny my appeal. thats a classic
if you are ready to provide your main account feel free to post here, otherwise be free to go complain as much as you want how bad we are in #general
^
clips won't help you
Yo @toxic shard
If im game banned on siege on my acc could i still play a rustoria server or would i get banned till like 180 days pass
ik i gotta wait but just reported 2 guys rage cheating on us medium one of them litteraly has a fresh made account not even set up
Appeal #72ec0d
Can someone please check my appeal when you have time thank you!
!tickets
@toxic shard
@toxic shard
I'm being killed in the cheat type, what should I do, where should I write?
@mellow tundra
Hey, If you think someone is cheating, please use this link to report them: https://rustoria.co/support/report
If you were banned, you can appeal here: https://rustoria.co/support/appeals
you’ll be able to play when the ban reaches 180 days
I sent a complaint, how long will it take to get verified?
Thank you for the information sir
hello, can you guys plis review my ban again, https://steamcommunity.com/profiles/76561199016700632/
If you sent an appeal, it usually takes 1–3 business days. If it’s a regular ticket, it should be reviewed as soon as possible.
If you’ve already made an appeal and it was denied, that’s the final decision
that was the decision like 1 yea ago
so an trying again now, afterr 1 year
hey can you check mine too? was game banned around two months ago
When the ban reaches 180 days, you’ll be able to create a new account and play on our servers again
This is my first request for this cheater!
@modest mortar I am just VPN ban, can you check it quickly?
#b7b804
Only me got banned without use any cheating, but other teammates all didn't get banned
How do I make a ticket
thanks he was banned
to
yo when are raffles coming back
and why cant i find who won it on rustoria websites
yo
server is about to restart
but we want to take heli
Hello, I got banned by mistake and more than 180 days have passed since the ban, but I still haven't been unbanned, what should I do?
Hi, I just got banned on US Main for playing with a cheater? I believe this to be false. Can i have support please?
just got banned wtf?
!appeal
Hey, @lone agate
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @frozen socket
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @sharp wasp
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Ban Appeal – 76561199638044793
Hello Rustoria Admin Team,
I am writing to respectfully appeal my recent ban from the Rustoria.co – EU Medium server.
My Steam64 ID is 76561199638044793, and I was banned on August 8th with the reason listed as "playing with cheater".
I believe this ban was a misunderstanding. I have never knowingly played with or collaborated with any cheaters. I always strive to follow the server rules and maintain fair gameplay. If someone I encountered in-game was later found to be cheating, I was unaware of their actions at the time. I do not condone cheating in any form.
On the day of the ban, I was simply playing normally, gathering resources and engaging in regular gameplay. I was not using any unfair advantages, nor was I aware of any teammates or nearby players using them.
I kindly ask you to review the ban and reconsider the decision. If needed, I am happy to provide any further details or cooperate with your investigation. I genuinely enjoy playing on Rustoria and wish to continue contributing to its fair and friendly community.
Thank you for your time and understanding.
Best regards,
[严辉村病原体、]
Steam64 ID: 76561199638044793
!appeal
Hey, @stone fern
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I have already submitted an application, but I cannot submit it again, the site simply does not allow it, it says that it has already been submitted.
Your Appeal will be reviewed by an admin in the span of the the next 3 bussiness days.It ussualy takes 1-3 bussiness days to get a reply from any appeal as said above.
hello, i just got falsely banned and my whole team, please help. i submitted an appeal
I know that, the problem is that I can't resend the unban request
I am sorry but i cat help you further an admin has to check your appeal and as said above It ussualy takes 1-3 bussines days to get areply.
Im sorry but I think that submiting an other appeal will not help.You will recive a response in your appeal that you submited already.
Appeal #3ba8c2
hey could someone check my appeal please?

I have been banned for more than 180 days and due to a site error I cannot send another request. What is my fault?
unban
can i send a request through discord?
simple
i will fowrard your situation to an admin
you mean appeal?
does a shitty wifi connection that dc's a lot trigger some sort of automatic ban? similar to using a vpn?
Yes, I can't appeal again.
why?
because he has already submitted an appeal 180 days ago for the same issue. you can only appeal it 1 time per ban.
yes
what your banned reason?
If the appeal is denied, the ban will remain.
I was killed by a cheater in wh, if it is confirmed will they return my resources?
why?
I encounter 2 cheaters this morning(
nah
(((((((((((((((
appeal is the only means of unbanning
And in this case, I can't appeal again?
maybe? you may want to check the response to your appeal again.
How can I get an answer if I can't appeal again?
appeals previously submitted
i can`t /
can i get a admin to move me into a support call please
I know you can see the answer
what do you need help?
following up with a issue we had
we were told we will msg you in a day or 2 and its been like 2 weeks
yes, but I can't do anything with previously filed appeals, what's the point?
Holy chat gpt
Come someone check appeal# 03df9f
As mentioned above, if the appeal is denied, it is final and the ban remains
dont tag admin
only banning admin can reply to your appeal
Ok Myb but could u take a look at it
permanent block?
I still have a 7 day ban for playing with a cheater, no one gave in, you can finally look at it, I gave the server enough money for VIP so the admins could do their job
have you submitted an appeal?
Won’t let me open it
We do our job don’t worry
I wrote an appeal, no one responded and they banned me for 7 days
I have already filed 2 complaints against people, when will they be checked?
it's not possible to play
Your appeal will be looked at as soon as possible within 1-3 days
It will be reviewed as quickly as possible.
I don’t speak English, so I can only rely on GPT to submit my appeal.
I've been waiting for 2 days and because of you I can't play I have 8600 hours I'm not crazy enough to cheat
why it's kicking me by cheating but i'm not a cheater?
my steam id is 76561199628571172
As you said yourself, u are not banned for cheating.
so please look at my problem I would like to play this wipe again I have a base there that will fall apart
please submit an appeal
https://rustoria.co/support
i really got banned?
Appeal #3d6e74 ok, can i delete this appeal so i can file a new one. Because i cant file a new appeal since i already have two and i cant create a new one? two appeals were more than 10 months, the second was by mistake /
Unable to create a new ticket, it says the ban has already been lifted
If you have been banned
cant
Норм админа маджа уебали ))
////////////////////////////////////// good great
Appeal #f5eefe How long wait to answer ?
appeals take 1-3 bussines days
CAN I APPEAL VIA DISCORD?????????????
What is the reason for the High risk account?
But I wasn't banned, I just re-logged in and was kicked from the server with the reason "disconnected: cheater"
Вам кажется)
I have 91 lvl steam, and so much skins, what is HIGH RISK LMAO
Да тут клоунада, меня уебали за хай риск вообще с мейном и скинами на 50к Ору
oh i see it
nah
What is the reason for the High risk account?
https://steamcommunity.com/id/barabot/ its not 1$ acc lol
yes
your account is high risk
we allow vpns
you need submit an appeal
some cheaters used the same VPN with me #b7b804
Then system think I play with cheater
Only me got banned but other teammates in UI
You can check my teammates
in Rustoria US main
typically a response to an appeal will take 1-3 days.
any chance to get a admin to drag me please? its been almost 4h of me in call. thxs
А хай риск аккаунт, что не так с ним? Типо зачем на такое жаловаться?
I have already replied to your teammate
about?
you were not the one helping me last time
That has nothing to do with it lol the appeal was denied
we were told we would get a reply in 1-2 days
but got nothing (after the appeal we got told this)
Whats the issue?
can i explain it in a support call?
I cannot join vc atm
abit of a long situation to type
@raven mist
Please tell your teammate to join discord and tell them directly.🙂
? ...
where can i report cheater
Help please.
Client update required. Close Rust and apply update fro
only Rustoria
!ticket
Hey, @orchid basin
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
“client update” try to update your rust client in steam
there is no update in the library
im restart steam and PC 5 times
What server is this?
Hmm strange there are 500 players on atm so if it would be a global issue it would be for everyone
I haven't been able to log in for an hour and a half
everything was ok at night
stanging and rust
help
wow. im restarting PC 6 times, im load!
someone spamming n word in low pop
Is there an online administrator?
not that seems to be present
I met a trumpet similar to the team electronic eye.
name is Adr3nal1n3?? just keep an eye out in low pop for that racist
Then I can only go to work order support
Eu or us
Muted, ty
if a cheater gets banned do you guys ban anyone who puts their code in after?
If theyr caught, yes
epic
I found an electronic eye in sea mian (the kind that doesn't join the team) steam64 76561199547229864 Please have a look if you are free.
please make a ticket
we dont take reports in discord
Okay, sorry
can i have help from admins please
hello what do you need help with?
ive been ban from US 10x for allegedly cheating
hey,bigger slots on eu east
!ticket
Hey, @tepid ledge
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!slots
Hey, @pure ore
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
hey theres a rage cheater with 3 hours on the game on sea long!!!
i have just made one
Hey, @mild trout
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
yooo peep the ticket so I can loot him before crate pops
W fucking Server!
!report
Hey, @dire torrent
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
dont have the time
U do
act now
Since you are here typing while couldve created a ticket twice
i mean youre server dies
Not really?
Hey, @winged sonnet
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I lost soooo mzch like its jsut gay
also like how the ak of this mf shoots faster than a lightning
wanne have that chair to
people still wonder why so many people start cheating
please help me i purchased VIP for SEA long and it is not queue skipping me i have gotten the email and the monmey is transfered and everything i just havemt been skipped. before you ask yes i have restarted game and computer
its been 15 minutes
Please make a ticket in #payment-support and our team will assist you as soon as they are available. Please bare in mind that timezones do exist.
ok ty
are g2g accounts allowed or no
Your account, your responsibility. I recommend to abide by Steam's ToS.
!steamid
Hey, @pure ore
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64
76561199350759441
I don't see any active bans that's preventing you from connecting to our servers. Can you confirm you're attempting to connect to Rustoria and on the correct account?
EU East Long
!appeal
Hey, @cosmic temple
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @dull violet
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
how long does it take to review an appeal on a website
Please cancel the ban I received unjustly for playing with a cheater. I submitted a ticket and still have a 7-day ban. Can an admin look into it?
why can't I search someone in f7
Maybe they're offline. If you would like Rustoria Admins to investigate them you may submit a ticket via our website
ok I submitted a ticket but I can't select this player on website when I try to search with steam id or name
appeals take 1-3 bussines days
You may create a generic ticket and paste the steamid or name there
Hey, @dull sail
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Give it another 5-10 minutes and if you are still having issues, make a ticket in #payment-support
Rust quickly gets dropped from forcewipe, do you know the method to address this?
I would like to report a scammer who is on your Discord server.
Please send me a DM
What do you mean?
Hey i bought VIP 5 mins ago for SEA long and im still getting put in queue
can an admin help?
Please open a #payment-support ticket
thanks done
hi were do i report cheaters
!report
Hey, @calm quail
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I got disconnected from SEA Long and didn’t get a grace period
Appeal #5f9819 Hello, can you help me process my appeal as soon as possible
pls ban this guy:https://steamcommunity.com/id/drelansertt/
is so cheating only heads in rustoria eu long
!report - please create a report ticket
Hey, @cloud kernel
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Appeals take 1-3 business days
okey bro sorry
I just got VIP and I’m in Q still
Wait 10-15 minutes, if you still get a queue please make a ticket in #payment-support
i joined my friend account accidentaly who has been banned permanently and now when i logged back in to my account i get disconnected for cheating
WHY?
@ocean thistle
vip still isn’t working
i joined my friend account accidentaly who has been banned permanently and now when i logged back in to my account i get disconnected for cheating
WHY?
@hollow cosmos
!REPORT
Hey, @random fog
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Ticket #9d3f05
@ionic agate @raven mist
i joined my friend account accidentaly who has been banned permanently and now when i logged back in to my account i get disconnected for cheating
WHY?
Appeals take 1-3 business days, could be less or more tho
Please cancel the ban I received unjustly for playing with a cheater. I submitted a ticket and still have a 7-day ban. Can an admin look into it?
Be a bit patient
its not a ban appeal
its a bug
i ve been waiting in queue for 5 hours
Sounds like a ban appeal to me
I mean , logged into a “friends” account thats banned
Hmmmmm
Wait for a reply on your ticket and it will be reviewed
oke
Please cancel the ban I received unjustly for playing with a cheater. I submitted a ticket and still have a 7-day ban. Can an admin look into it?
thats the punishment for playing with a cheater as you in some way shape or form had benefit of this person
ale ja som nehral s podvodníkom
but I didn't play with a cheater
I'm really fed up with this server, they can't check if we're cheating.
!ешслуе
well somebody you played / teamed /associated with did apperently cheat thats why you got 7 days
!ticket
Hey, @pastel latch
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
How do i turn on optimized loading?
but no one cheats and no one answers the ticket
No admin can help me and check it
what should i do, i was banned on rustoria about 20 days ago for high risk account although my shooting is very bad, i filed an appeal and they wrote approved, but even after 17 days after filing the appeal i still haven't been unbanned, and i can't file a new appeal, it says that the ban is already approved. what should i do?
I also have the same problem, no one answers my ticket.
no, they responded to my ticket, they responded approved, they should have unbanned, but in the end the ban is still on the account even after 17 days
I will forward to admins
need an admin please
US main vanilla i am being griefed by them handcuffing me and putting me in a chair
Thats the game, we dont interfere with that im afraid
You’re on an official server, we simply cannot interfere that way
can you not just f1 kill me
this is just griefing lowering your pop
they have done to multiple people
^
You are free to f7 this to fp giving feedback on the mechanics, but we are simply not allowed to
you can my boy
Nope
i understand your rules
but i also dont think you want like 20+ people logging off for the wipe bc of a broken game mechanic
Send your SteamID please
schaadt can you please f1 kill me
I cannot
losers
Thank you 😍
76561198991881146
pls any admin check my ticket #cfe70c
120.41s player 42178007 you 49618133 assets/prefabs/weapons/ak47u/ak47u.entity.prefab riflebullet chest 40.1m 99.8 77.0 0 1.00 0.11s 0.00m 84
120.30s player 42178007 you 49618133 assets/prefabs/weapons/ak47u/ak47u.entity.prefab riflebullet head 40.6m 77.0 29.6 0 1.00 0.11s 0.00m 107
120.16s player 42178007 you 49618133 assets/prefabs/weapons/ak47u/ak47u.entity.prefab riflebullet head 40.8m 29.6 0.0 killed 0 1.00 0.11s 0.00m 107
120.05s player 42178007 you 49618133 assets/prefabs/weapons/ak47u/ak47u.entity.prefab riflebullet head 40.7m 0.0 0.0 killed 0 1.00 0.11s 0.00m 107
You died: killed by SN03W⛄ (76561199567215904)
can anyone check that guy, killed 3 of us that way
!report
Hey, @cloud kernel
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
@raven mist
Please cancel the ban I received unjustly for playing with a cheater. I submitted a ticket and still have a 7-day ban. Can an admin look into it?
Appeal #ce3b12 please admin look
Appeals usually take 1-3 business days. An admin will investigate the appeal as soon as they can.
retarded rustoria
anyone else getting Object reference not set to an instance of an object? Can't join server after receiving data - returns to menu
SAME
I cant connect to eu main anymore
!ticket
Hey, @somber haven
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
tanks
does this server not have a cheater support?
Hey, Shenzy, please check out ticket #24a115, it;s bug related i guess
Regarding eu main?
!report
Hey, @dim moon
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
yes, someone is already responded
well it’s a yes or no
u didn’t rly help me with ur response
Hello i cant join EU Main i get the Error Report "Object reference not set to an instance of an object"
What were you doing before getting kicked?
Nothing i left the Server normal like always. i havbe 8k hours and im a vip Member of Rustoria . It just makes no sense for me why i cant join i never had that Error Code before
i was outside with my Son came back after 4h and i cant join anymore
Yeah seems to be happening for more players atm, we're looking into it
What could be happening when a friend enters his server, it kicks and says Timeout when he enters the EU East Long server
Don't stress it's not a ban nor related to your account, .. 🙂
Just timeout ? Seems to be a network issue between him and the server
I guessed that yeah i was thinking about a connection Error
but this only happens on this server
could be a short located issue, best way to run around them is to use a vpn temporarely
how tdo i check my ticket statuus
One message removed from a suspended account.
!appeal our website
Hey, @lone agate
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how long i need to get answer from support
the response time is there in the message above yours
where do i appeal?
<@&274971100184576010>
!appeal
Hey, @rough river
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ive been banned for high risk account
Yes but answer to what? 😄
how long i need to get answer from support, i need fast answer, i was banned from playing with cheater? but i do not now that this guy was cheater
can i was unbanned?
You'll need to wait untill the banning admin replies to your appeal
Also : "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." - https://rustoria.co/rules/vanilla
hey i cant get the map to download it keeps saying couldnt download the map and kicks me out how can i get in to the sever
Which server ?
us low pop
is high risk account appealable?
us low pop
thank you
Of course
how long should I wait and can you help, I feel bad that the player who wanted to help me turned out to be a cheater and I was banned
There will be a roll back on eu main ? 1+ h attempts to get back on remain unsuccessful
I was raided, I wrote in the chat in Discord with my friends Who can help me, some new guy responded to me, I agreed, he came in and played with me, it turned out that he was a cheater, I was blocked, I didn’t even know that he was a cheater
1-3 business days, depending on the availablity of said admin
Help, it doesn't launch on the Rustoria EU East Long server. It launches normally on any other server, but it doesn't launch on this one.
Wdym ?
hE HAS time out
Did you put the map file I sent you in the maps folder ?
how can i speed up the process i need it fast my house will rot
You cannot
Got kicked from EU Main with the following: Disconnected With Error Object reference not set to an instance of an object. Verifying game files did not help. Is this a known issue?
Can you find out what kind of admin it was?
Seems to be a current issue, devs are looking into it
thanks
Help, it doesn't launch on the Rustoria EU East Long server. It launches normally on any other server, but it doesn't launch on this one.
I go to the server, play for 5 minutes and it kicks me out and says timeout, what should I do?
Writes: "DISCONECTED Timed Out"
last question, is the ban permanent?
Probably 7 days
?????????????????????
PLEASE
HELP ME
I bought a pass and now I can't play. What should I do or can you return the money?
Try a VPN or make a #network-support-old ticket please
Which VPN and which country should I include?
Could use proton, or exitlag i'd assume
Can try any country
how long does high risk account ban investigation usually takes?
i keep getting kicked from rustoria eu main
@brisk furnace I have the same issue. Apparently devs are working to solve this.
i have the file in maps i did everything and its still not working some how
sounds good thx
yes and its still saying the same thing
i dont get why it wont work
it still will not work
i did everything can someone help me
will the server be fixed or not?
is eu main down?
no
yo.
i get an error and i just get sent back to lobby and i was recyling
and cant join back
lovely :333333333333333
🙂
yes
admin
Hi,
My friends and I are getting the same crash every time we try to join your server. The error says:
Object reference not set to an instance of an object
at WireTool... IOEntity.UpdateLines...
It seems related to an IOEntity or electrical component in the map. Could you please check if there is a broken entity or a plugin issue? We can join other servers without problems, so it looks server-side.
Thanks in advance.
restart the server
EU EAST LONG LAGGING
Hello, I'm not able to connect to the servers, an error is appearing "DISCONNECTED - Client update required, Close Rust and apply update from" Can someone help me by telling me what can be done or send a video teaching how to fix this?
You need to force close steam and rust and re open so that you can download the update.
I've done this several times, but the error persists.
Try verifying your game files. If not all you can do is wait. Another player had this same experience where they restarted their PC 5 times. On the 6th time they received the update
!ticket please create a ticket and we will look into them ASAP. Try not to call them out in chat @split fjord
Hey, @split fjord
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
can we pls fix the water issues on eu east long?
set up a farm and my sprinklers aint working
Can you please make a ticket? So we can take a look
Hello I have a question Can I transfer my pass to the server to another because I have a very high Ping on this one
he llegado al faro y se me ha salido del server y lo he vuelto a intentar y lo mismo estoy que no puedo entrar (Object reference not set to an instance of an object.
at WireTool.%42de72ab92984acb4c5fdf3843f6404f2cad2e35 (UnityEngine.Vector3 %ddaea8803cdebb47963f3c845187e034071b6efe, UnityEngine.Quaternion %cbab63375c98dfd6e1fbfd8831c4614cbe29aacd, IOEntity+IOType %43ebb21efe7f4e9e8d5996acefa35135f472a82d, WireTool+WireColour %95ee6e0248908520f30e54b05b2397282273ef93) [0x00000] in <00000000000000000000000000000000>:0
at IOEntity+IOSlot.UpdateLines (UnityEngine.Transform %f0aa478f552829f4ce228831b5246c074ba798d9, UnityEngine.Vector3 %4028b2936ef8da495c95c0e40a466f99a9dae4b3, UnityEngine.Quaternion %cbab63375c98dfd6e1fbfd8831c4614cbe29aacd, System.Boolean %5d624e00e8b1b0ae46c7045c16e1c884ea1f39e3) [0x00000] in <00000000000000000000000000000000>:0
at IOEntity+IOSlot.UpdateLines (UnityEngine.Transform %f0aa478f552829f4ce228831b5246c074ba798d9, System.Boolean %5d624e00e8b1b0ae46c7045c16e1c884ea1f39e3) [0x00000] in <00000000000000000000000000000000>:0
at IOEntity.%d472d689b00b643ece9e4ac8d71e8e8d5b552a51 (BaseNetworkable+%00233dc8e697c8de255a3fb21a0a4218c11393c4 %65231529730ed9d361fe36eb73a2a0e30f94c563) [0x00000] in <00000000000000000000000000000000>:0
at BaseNetworkable.%485f236534410745fcbd3ad7869fad221fb21c2c (%dd3a5764a30c5105f388b1df39f8ca16c8a11599 DecayEntity.%485f236534410745fcbd3ad7869fad221fb21c2c
sorry
I've been kicked due to a bug, and now I can't rejoin the server as I join and immediately get kicked. Can an Admin not kill me so I can respawn fresh? No loot return required? Made a ticket and got closed..
still waiting on an answer to my question.
Hi Can I transfer my pass from rustoria east long server to rustoria eu long server
You might or might not get banned for it 
Theres yours answer
hi i have been disconnected with error: object reerence not set to an instance of an object... how to join back in please??
me too
ok so i won’t get one then after my 180 days. thanks
safer option would just be to buy it on a steam account like a real one?
please fix the server
do i look like an admin
my team hasn't been able to play for two hours
yeah man i’ll fix it real quick
Thx buddy!! xd
administration fix the server
Should be resolved now
We want to play
why i have ban for ban evasion? no reason to ban
hi are you also looking into the disconnecting issue ?
why tf did i get banned?
Yeah devs and fp devs are looking into it
is there anyway to get back into server please?
!appeal
Hey, @bronze cipher
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Wouldnt help
so our house is rotting, what should we do? we haven't slept for two days, gathering resources
And they're just going to disappear now.
skill issue
massive skill issue tbf
horror
Hello, so the issue i am having is that after logging on and spawning in my base Rust returns me back to main menu with the issue: DISCONNECTED with ERROR (Object reference not set to an instance of an object.). I doubt this will be fixed as it seems only its a issue with me ? i can join all other servers so its definetly a bug on your end
Not only an issue with you
Being looked at by our devs atm
ok good luck thanks for your response
Try to join again
You too
what should i do, i cant exchange honey for scrap metal, the guy is sitting on a horse on a clicker and has been exchanging for over an hour.
can anyone check out my ticket on webstie
yooo fix electricity tool Eu Main
Hello, can admin destroy door in my base it stuck in the rock i have rock base eu rustoria main?
if the door is unaccessible because in the rock well it's user error, you should have placed it in a way the codelock was in the right side
oops misread
okay
Any update on translation plugin on EU East Long? Would love it to be enabled if possible.
what should i do, i cant exchange honey for scrap metal, the guy is sitting on a horse on a clicker and has been exchanging for over an hour.
admins i am back in, thanks
Can someone help me?
any helpers in this chat?
unban me i legit have 2 hours on the game and im playing on geforce now 😭
!appeal
Hey, @kindred remnant
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@ocean thistle @toxic shard yo u guys helpers in here?
i got banned for playing witha a cheater🤷♂️
like i js started idk what happened
Can someone help me?
what do you need help with?
what should i do, i cant exchange honey for scrap metal, the guy is sitting on a horse on a clicker and has been exchanging for over an hour.
lipee can u help me too
This is not subject to a ban
@modest mortar please man i need assistance
@modest mortarhey man i got a q
That's not something we are allowed to moderate, feel free to report it with f7
its not ingame issue
Can u check how much longer I’m banned for
so the discord moderators cant manually unban us
Nah u gotta make a ticket on the website bro
i did but i think they lazy
What issue are you experiencing?
Have you submitted an appeal?
yes theyre not responding its been a few hours
and like 6 ppl did the same report
hi hai i got false banned and i was wondering if there is any way to speed up my appeal on the website since my base gonna decay by end of the day. I have solid proof i aint a cheater and an entire live vod on my twitch of me playing and other proofs
It usually takes 1-3 days, and time zones do exists. Your admin will respond as soon as they are available.
You followed the correct steps in creating an appeal. All you need to do now is wait for a response.
why do they false ban tho?
It's unlikely it was a false ban. May I have your steamid and/or appeal id to ensure it's been forwarded along?
steam id :76561199759010554 Appeal ID : 41d337
u can pc check if you would like im familiar with ECHO checks and other types
We do not conduct PC checks and I highly recommend that you do not consent to them. Additionally, I can confirm your appeal that was created 1 hour ago was forwarded to your admin to review.
In the mean time I suggest you to verify your Discord account to our bot to ensure you won't miss any updates regarding your appeal.
!verify
Hey, @ancient root
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
i cant type /auth in game @ocean thistle im banned
You may join our RTG server to confirm it
connect rtg.rustoria.us:28010
Hey, @ancient root
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
!verify
Hey, @ancient root
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
why is cable tool not working
Bober kurwa
craft it again
if my unban request says "approved", does that mean my ban has been lifted?
if my unban request says "approved", does that mean my ban has been lifted?
76561199628571172 - steam id
Appeal #25fca2 someone pls respond to it
Hello, i would like to report a player his Steam id is 76561198728421581 he plays in Rustoria.co US Long Premium he has triple me like 5 diferent times from diferent distances, we always know where you are pre fire, he is the best player i had ever seen in my life, please take a look on him
!report
Hey, @thick ingot
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, @heavy wigeon
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Just f7 in game
thank you
thx
only banning admin can reply
@kindred remnant
yo can someone please help me i tried joining rustoria eu long but got banned even tho i didnt get to join it yet
!appeal
Hey, @grim lake
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Anyone in chat, who knows PC settings? i play rust and after this force wipe, i have worse fps a lot, 140 maximum and after GC collect i get maximal locked 100fps even in menu when im disconnect i have 160fps max, when i start rust new i have 600fps, its like 70% of my pc power is gone... PC Specs: CPU: Amd R 7 78003XD / GPU: AMD R 7800 XT, temps when playing CPU 72 GPU 55+-
- 32gb ram 6000mhz
how to add rust plus on is low pop?
!appeal
Hey, @river elbow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Avg 11k hour moment
Get banned just because low pop shitters can't accept headshots happen
40 f7 reports cause the cant counter heli with a revo
Take smoil and largo, die, and still get reported
Rust players are a joke
Please tell me, when I log in to the official server, it says I'm cheating, but I don't have any cheats. What should I do?
!appeal
Hey, @cobalt edge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Unless you have nitro and boost
thats not true please dont say this
Well we tried to work with you guys, but no on would respond with something helpful
We already told you, we can do pc checks
we dont do pc checks
We aren't cheaters, but we lose our monthly bc of this
how would you know that ?
So basically your saying, "no we won't appeal you, bc we already think your cheating"
Chat
reports are not disclosed in chat
it's not because a couple of people say that, that people will do it
99.9% of the people ignore this kind of message
also you will never get banned from spam f7 reports on rustoria
now, what's your steamid ?
@river elbow ^
nvm got it, your friend is a hardcore cheater, he won't get unbanned
one hand is not enougth to count all the gamebans he has
Mb Im at work
hello
is there a way I could chat with a admin?
i woke up and i got banned for no resson iwas lossing every fight and i got banned?
i think they went ban crazy this morning
?steamid
Hey, @bronze sonnet
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
@toxic shard
you got your response, case closed
What
you right you deserve one
I forgot one point, you are also now permanently banned until you can provide your legit main account
💀
have a nice evening
Admin abuse
don't forget, it's "Marc" with a C when you do your angry tweets/videos
Bro i'm 17 tryna play the game w my friends no ones getting on twitter
I have proof of my acc
I'm at work give me 45
make an appeal and put it inside
What do you need me to include? Just my steam id?
^
all your steam ids
wire tool isnt working, any tips how i can use it?
Yo is there an admin which doesn't fucking hate me?
Admin earlier said recraft
why would I hate you ? I have no clue who you are
now either provide your main accoutn in the appeal or give up
I did
I appealed already when i got banned
"Brogle_" On steam
Steam ID: 76561199801269655
yo i just got banned for association with a cheater
my name is kona151545 on steam
!appeal
Hey, @potent escarp
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Yeah but he's perma ing me
Is there anyway i could get in vc with marc or an admin
I need some stuff explained, and something more then, "your banned find a new server"
give us your real account and make your time or remain ban
it's as easy as that
in this case there is nothing I can do for you
Or do you just not want to because your the fuck you guy apparently
Like if you just work with me i can show you proof bro what do you need
how could you proove that something doesn't exists ?
Hey dumbass that's the problem you created by asking a stupid question
I have 100 hours cuddy
we don't have to endure insults, have a nice evening
yo marc
sup
!ticket
Hey, @bright nebula
To submit a report on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I need him banned quickly because he takes the stuff of 5 players he killed from my team.
@toxic shard why u letting people get banned for no reason
shits sad like @river elbow u basically just shut him down in every way
he trying to get help and ur like actively making it harder yk
without reason?
like u saying people cheating like him and u got nothing to show
yea they just banned cus they felt like it
I kill 5 people, two of them with 2eoka on their heads... that's really shameless.
nobody will ever show "proof", if you find a community that does let me know
atlas 10x
an official community ?
vital does
both are modded communities
well you got banned there and they gave you proof ? looks like we were not that off 🙂
they banned me cus i had alot of f7's and then they showed me what I was banned for I was able to explain to them they ran PC check using ECHO and then unbanned me cus I was right
i did like 1 sus thing and a lot of f7's so i got banned temp
well if you want to appeal be my guest, on the website
i did
we don't run Echo or any other minecraft anticheat on player pcs
and u said no way am i getting unbanned
and u got like no proof of nothing that happened u jsut banned cus i get alot of reports
not sharing the proof and not showingthe proof are 2 different things
do either
u saying my friend got gamebans too many to count on one hand
and that we aint getting unbanned
when one he streaming on twitch so like theres hours of vods u can watch
ts sad
you can stream and sitll have cheat
even an ESP not visible in stream but that he could see
but anyway your friend wouldn't be able to play on rustoria anyway
way too much gamebans
he has proof they aint him cus
how would you proove that ?
we got fucked by some rival team on atlas 10x to get us banned
and they gave us accounts for csgo cases cus we gamble
your friend never played on vital with his current account
and they r gamebanned on rust and we have proof of dms
yea its cus he got a banned acc
now "a", many
according to FP TOS he shouldn't even be able to play rust at all right now
bruh one game banned acc he didnt even play on means u get banned after 2 days of being normal on the server not my fault we get f7's
and its over 180 days
well then you and him can share your "legit" account you used to play on vital/atlas/rustopia
since it's now with the account he has now
its over 180 days ur rules legit say thats okay if its over 180 days
1 gamebanned acc 180 days
you gonna tell me he didn't play rust since his gamebna ?
thats legit in ur rules section on ur website
no we quit
we got back into the game on this force wipe and played for like 2 days before we get hit with a random ban
we played like roblox and shit cus he didnt have money for an acc
not that random, anyway if your appeal is closed it's over
(wasn't me handling your ban btw)
agreed
who are you supposed to be ? mr up
whitelist
another one that start to insult ... what a day
we do not have a whitelist
When I was playing games, it said I needed to join the VPN whitelist
wrong server ?
we do not have vpn whitelist
.gg?
this is rustoria
yes
?steamid
Hey, @echo cloak
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
