support

[zealous bobcat]

I want to know if it is possible to smoke for a week vip on the EU LONG server

[haughty sapphire]

can someone explain to me

i buy legends kit with points yesterday why i cant use itr

[eternal crater]

come to discord (Luke)

received this msg

[drifting herald]

dm @balmy cypress

[spare swallow]

yo can some 1 look at ticket

[zealous bobcat]

Will you be expanding slots on Eu Long server?

[crude meadow]

is the EU long up?

[haughty sapphire]

can someone explain to me
i buy legends kit with points yesterday why i cant use it?

[untold flame]

One message removed from a suspended account.

[crude meadow]

how can I see the server

[remote jetty]

800 очереди

[untold flame]

One message removed from a suspended account.

[fiery tinsel]

у меня также

[untold flame]

One message removed from a suspended account.

[remote jetty]

да ты хуй зайдешь , тут очередь вообще не уменьшается без расширений

[untold flame]

One message removed from a suspended account.

[fiery tinsel]

Россия

[ruby owl]

А vip пропуска не доступны уже? на EU East long. Я даже не знал что vip ограничены

[untold flame]

One message removed from a suspended account.

[untold flame]

One message removed from a suspended account.

[fiery tinsel]

так

[untold flame]

One message removed from a suspended account.

[fiery tinsel]

нет

[untold flame]

One message removed from a suspended account.

One message removed from a suspended account.

[fiery tinsel]

помогло что-ли

[untold flame]

One message removed from a suspended account.

[untold flame]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[fiery tinsel]

я вообще в шоке месяц назад играл

и норм было

[untold flame]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[frail cedar]

если ты играл на чужом акке кента например, и там бан или тоже связанный с ваком аккаунт, стимы привязались в момент когда ты заходил с обоих акков на расторию и забанило мейн, а забанило без вака тебя как раз поэтому , у меня ровно такая же тема год назад была вот аппеляцию жду

[primal merlin]

<@&274980199668645888> <@&274971100184576010> Guys help people on Waiting for support pls

[untold flame]

One message removed from a suspended account.

[frail cedar]

тогда я не знаю

[primal merlin]

у тебя статик айпи?

[frail cedar]

мы вот тоже вайп вьебали ток что получается

[untold flame]

One message removed from a suspended account.

One message removed from a suspended account.

[frail cedar]

нет

он про провайдера твоего

[remote jetty]

он наверное имел ввиду статичный айпи или динамичный

[primal merlin]

у тебя айпи динамический у провайдера вайфая или статический? забей у себя имя провайдера твоего и посмотри они предоставляют услуги динамического или статического айпи

[torpid heron]

my friend game does that with the sun ? we have no idea how to fix it, we tried switching every settings but nothing works, can you help us

[frail cedar]

есть динамик и статик айпи, те что неизменные и те что меняются, если у тебя динамический айпи, выключи роутер на 10-15 мин и включит айпи поменяется, если статик звони провайдеру и проси его поменять, они не отказывают и меняют за минуту его тебе , возможно поможет с баном если он не по железу

[untold flame]

One message removed from a suspended account.

[frail cedar]

ну тогда пиши аппеляцию на сайте

[primal merlin]

тебе надо узнать какой у тебя айпи статик или динамик

[untold flame]

One message removed from a suspended account.

[primal merlin]

ну тогда сиди кайфуй играй в майнкрафт

[dull hemlock]

Can something happen to my tugboat if i leave it in the safezone?

[untold flame]

One message removed from a suspended account.

[primal merlin]

ну так зачем ты пишешь и ноешь тут когда тебе пытаються помочь ты просто не можешь написать провайдеру и тебе за 5 минут все пофиксят

значит иди играй на другой серв

[untold flame]

One message removed from a suspended account.

[primal merlin]

она тебе не поможет гений

[untold flame]

One message removed from a suspended account.

[primal merlin]

я тебе пишу как пофиксить, ты мне пишешь что тебе нечего делать, ну значит тебе просто похуй и ты решать это не собираешься

в интернете

4к часов в расте (как проверить статик или динамик айпи???? )

[normal grotto]

br?

[short igloo]

Сколько промежуток между появлением випки

?

[tacit quarry]

<@&274971100184576010> can you please check my appeals my steam account is 76561199099049337

[shy remnant]

Your appeal is 13 mn old

Please stay patient 🙂

[tacit quarry]

ok 🙂

[haughty sapphire]

can someone explain to me
i buy legends kit with points yesterday why i cant use it?

[violet needle]

<@&274971100184576010> i need a map download for rustoria eu long

[haughty sapphire]

<@&274971100184576010>

[neat pumice]

#wipe-feed message

[plush rune]

im getting disconnected by cheating, why? <@&274971100184576010>

[neat pumice]

Steam ID please 🙂

[remote jetty]

-6 people in line in 20 minutes

[haughty sapphire]

https://steamcommunity.com/profiles/76561199818012784/

[plush rune]

@neat pumice

can u help me?

[neat pumice]

What's your steam ID?

[plush rune]

https://steamcommunity.com/profiles/76561198092008096/

[remote jetty]

почему очередь остановилась?

[maiden bridge]

Good day. Today I wanted to connect to your server, I bought VIP to skip the queue and after connecting I found out that I was banned from the server, even though I have never played on the server and I don't use cheats

[plush rune]

im having the same problem

[maiden bridge]

now i joined made a few steps and it disconnected me again

[maiden bridge]

yea idk what is it. i just wanna play and it keep disconnecting me

[plush rune]

yeah, i also bought the VIP

[haughty sapphire]

WHAT HAPPEMD WITH MY KIT?

[plush rune]

and getting disconnected

[violet needle]

<@&274971100184576010> coudnt download level procedual fix

[ivory totem]

Good afternoon, please check the account, I have never played from it, I bought VIP and got banned, even though I don't play with cheats.

[ivory totem]

https://steamcommunity.com/profiles/76561199822919135/

[maiden bridge]

we have the same problem

[haughty sapphire]

@neat pumice why my kit is not working ? are u fixing it ?

[plush rune]

@neat pumice so, you found out what is the problem?

[maiden bridge]

This is quite annoying. I bought VIP so I could play straight away and instead I'm waiting for this to be resolved.

[neat pumice]

Currently looking yes

[brittle ridge]

I'm having trouble entering the server, I'm queuing even with paid VIP

[neat pumice]

Working on it as well 😄

[ivory totem]

And is it unknown how much time this will take?

[neat pumice]

@maiden bridge @brittle ridge please make #payment-support

[haughty sapphire]

@neat pumice if u need smth text ,e

[neat pumice]

You're unbanned

[ivory totem]

Tell me what to do to get unbanned.

[neat pumice]

Adding your kit now

You get a bonus day of kit time

[ivory totem]

@neat pumice Can you unban me?

[neat pumice]

You're not getting unbanned, you're evading gamebans for Rust, find somewhere else to play

[ivory totem]

I did not cheat, I did not play with cheats.

[buoyant epoch]

I specifically flew to the wipe, waiting for it 2 hours before it started, and after playing for an hour with my teammate, I was simply kicked from the server, and now I have to requeue, thanks to Rustoria.

what i can do now?

[neat pumice]

That's your problem to take up with EAC - you're gamebanned on other accounts, you're not welcome here.

Feel free to appeal here: https://rustoria.co/support/appeal

[buoyant epoch]

i havent troubles with pc or wifi, server just kicked me

[neat pumice]

Kicked how? We have a 2 minute reconnect grace period - beyond that we cannot help you

[buoyant epoch]

I logged in for 2 minutes and was unable to access your server, and when the login time was over, I was put in a queue)

always play on rustoria, but this is the first time this has happened.

[ivory totem]

I was banned on 2 accounts, although I have no relation to cheats, I have submitted multiple appeals.

[haughty sapphire]

@neat pumice so i need to refresh the game ?

[sonic sparrow]

YOOOO HOW DO I PAY THE QUEUE PASS WITH IDEAL

CUZZ I DONT HAVE PAYPAL AND STUFF

[haughty sapphire]

@neat pumice so how to turn on the kit ?

[neat pumice]

Sure thing - we don't speculate in what is or isn't a correct ban from EAC, every ban is correct as far as I'm concerned - you won't be unbanned here

[zinc stratus]

I won the raffle and would like to get VIP membership at Rustoria Eu Long.

https://steamcommunity.com/profiles/76561198256516328/

[neat pumice]

If you don't have paypal, stripe or crypto, then you can't buy it sadly

[haughty sapphire]

@neat pumice still not working

[neat pumice]

Looking

[haughty sapphire]

oki

[neat pumice]

Should be working now

Relog if not

[inland moth]

@neat pumice I was kicked when I was 50 that I could somehow go back and now I'm 300 for what (? eu main my nickname is attano

[wanton fern]

when i join sever says to many connections fro mthis ip

can i not use exitlag?

[drifting verge]

hi

i was kicked out of the server

and now i have 344 people before me

can i go in? My full team is there

EU main

my nickname is Tewb1

[wanton fern]

@neat pumice do i need to whitelist for exitlag?

and how do i do this

[thorny dune]

If you were disconnected and did not reconnect within the 2 minute grace period, we are not able to skip you

[drifting verge]

i did

[thorny dune]

No need to whitelist, you can just turn it on and connect

[wanton fern]

when i join sever says to many connections from this ip

[drifting verge]

i do not know if u can check this

maybe because I connected through the staging branch?

[wanton fern]

thanks berch just had to reload

[drifting verge]

So, I guess there is nothing I can do about this?

[inland moth]

when I went to EU main I was kicked and the servers didn't work I had to restart the game to go back to the server

[mild trout]

@raven bison sea long crashed

[thorny dune]

If you weren't skipped, you will just need to wait in the queue yes

[wispy wind]

sea main keep getting disconnected

[mild trout]

it crashed

[drifting verge]

Can I get skipped? because that was not really my fault. I do not know if u can check this. I like to play this server, but there are sometimes some issues with it.

[mild trout]

you can buy queueskip

or wait queue lol

[drifting verge]

like last wipe I was on the server and it crashed and i had to stay in a queue again

[drifting verge]

it full crashed for everyone

[bleak plume]

sea got bombed gg

[mild trout]

🙏

[terse flax]

GG

[austere quest]

This channel is for support. You've already been told that they are working on it.

[void junco]

yo anyone having the issue where the game looks pixelated and like its lost all textures after update ?
i have tried everything from setting to reinstalling the game

[mild trout]

hey gang so were on large do we think the crate stays or despawns?

[austere quest]

Have you tried modifying your settings themselves maybe selecting one of the presets? I know they reworked the settings menu, so not sure if it messed something up for your settings?

[bleak plume]

excuse me admin but can you please turn the server back on, i am an unemployed virgin who likes rust i am currently skipping school for this wipe and it is quite upsetting that it is currently down

[void junco]

yes i have tried

[drifting verge]

Can I get some help???? This is not fair that i was on the server and got kicked. Now i need to stay in a queue again~!!!!!!

[austere quest]

Got it, I'm not too certain then. I would suggest the official Rust Discord or Facepunch's support website?

[raven adder]

fix lags rustoria east long 300 ping

[drifting verge]

there are always some problems with rustoria

[austere quest]

Take a little break. You've already been told they're working on it.

[drifting verge]

am i a joke here??

[austere quest]

.

[solar wharf]

FIX SEA MAINN!!!

[drifting verge]

I am just asking for support, no offense

[cloud sluice]

is it fixed?

[willow hinge]

Let’s get it going

[drifting verge]

i am from rustoria main

[pseudo hawk]

wtf exp waste no time to break man

I need more woods

[winged wolf]

Fix Sea main please

[olive fern]

Hello, I was recently banned from a Rustoria server with the reason “cheating”, but I have never used any cheats or third-party software. I believe this was a false ban and I would like to kindly ask for a manual review of my case.

Steam ID:76561199021836798
Server: Rustoria.co - EU Mondays

I really enjoy playing on Rustoria servers and I’ve always followed the rules. Please let me know if there is any additional information I can provide to help resolve this issue.

Thank you in advance.

[fickle onyx]

Hi I won the Thompson contest on the official website of the plan. How can I get a prize?

[austere quest]

Hi there, please submit an appeal.

[glass olive]

Hey, @olive fern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chrome roost]

@austere quest whys it say steam auth failed fix sea long

[soft maple]

sea long dead

[random fog]

sea long\

what happened

[winged wolf]

Sea main is dead too

[terse flax]

Any ETA on server up?

[limpid ravine]

Rewipe sea long

[drifting verge]

@austere quest can u help me please?

[amber tinsel]

LETS GOOOOOOO

[limpid ravine]

Surely

I think they will have to no saved data from steam to rust

[fickle onyx]

Hi I won the Thompson contest on the official website of the plan. How can I get a prize?

[frail hinge]

хуй

[modern pulsar]

хуй

[thorny dune]

Please open a #payment-support ticket

[vast folio]

лохи ввы

[pseudo hawk]

bro I need to farm more wood bro, when server going up?

[limpid ravine]

When is server up

[pseudo hawk]

sent me some slaves

[limpid ravine]

Sea coming up???

[vast folio]

rewipe sea long

[soft maple]

rewipe

[random fog]

Re wipe sea long

[quick hatch]

can admins tell us about

[limpid ravine]

Agree

[quick hatch]

whats goin on?

[random fog]

PETITION TO REWIPE THE SEA LONG!!! REACT TO THIS

[jade lotus]

why would they rewipe 3 hours of progress lol

[compact jungle]

เร้วๆ

[gilded aurora]

when sea main back uppp

[jade lotus]

bro's getting poo'd on and wants a rewipe xD

[limpid ravine]

Who plays sea main on force

[gilded aurora]

cry

sea long 90 player q

[dull sail]

rewipe hype

[gilded aurora]

hurry fix it why is it always the rustoria servs bro

[neat stirrup]

rewipe yes go go

[soft maple]

rewipe pls

[rich compass]

rewipe

[pallid jolt]

will br main wipe again today?

[cloud sluice]

gogogo

[granite arch]

какой ревайп лузеры

[viscid vine]

<@&274980199668645888> Possible bug un Eu Medium, crates and scientist are not respawning on Mili Tunnel

[cloud sluice]

its up

[granite arch]

фармите лузеры

[pallid jolt]

?

[hollow cosmos]

!ticket - please make a ticket for this

[glass olive]

Hey, @viscid vine

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[granite arch]

не будет ревайпа

[soft maple]

rewipe pls

[gilded aurora]

its upp

[viscid vine]

Just call it out in the Staff server ? 🙂 Pliz

[pallid jolt]

theyre saying its wiping in an hour, is that true?

[raven mist]

No

[indigo nexus]

body despawn

[tidal badger]

any admins

[raven mist]

Ask your question

[raven mist]

Make a ticket

Like they said

😄

[drifting jetty]

An error occurred while trying to buy VIP, and I cannot purchase it.

[viscid vine]

No

[raven mist]

Okay

[drifting jetty]

Is support here?

[raven mist]

Why not?

[drifting jetty]

I'm not sure if it's safe to show the photo, so please delete it if it's not.

ID:366279|~|3.49|~|[e-mail]

[raven mist]

Please make a #payment-support

[drifting jetty]

a ok

[dusty shell]

help

[dusty shell]

Is the Br Main server in Prewipe? Will it wipe again today?

[raven mist]

Wont rewipe

force already happened

[dusty shell]

Ty!!!!

[wispy cargo]

!ticket

[glass olive]

Hey, @wispy cargo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viscid vine]

No mo need for Ticket, it might have been a little bug or something but now it's respawned.

[real hamlet]

Screen is bright even at night due to a screen bug

[crude ginkgo]

28000 pіng (good server)

[surreal badger]

any admins currently on computer and can spec someone? (im a admin)

[red plume]

One message removed from a suspended account.

[crude ginkgo]

admin why did i log in to the server after 3 minutes of logging out and still got a queue

[thorny dune]

The grace period is 2 minutes

[vivid hull]

Can the administrator handle my request?Appeal #71ff8e

I'm really in a hurry

Can I ask the administrator to have a dialogue with me?

[vivid hull]

Can I ask the administrator to have a dialogue with me?

[thorny dune]

If you made an appeal, we will take a look and respond in the appeal as soon as possible

[vivid hull]

I've been waiting for a while, and I haven't got a reply from the management yet. I'm really anxious. I'm being wronged by my friend, and I'm going to lose my friend.

[thorny dune]

You opened your appeal 47 minutes ago, they take 1-3 days so remain patient and keep checking in your appeal for an update

[vivid hull]

Can I request urgent treatment? I am really in a hurry.

<@&874995535881326632>

[thorny dune]

You don't need to keep pinging, I've already told you that you need to wait for your appeal response

Should be fixed and you can connect

[gusty kayak]

Hi, I'd like to know why it tells me I'm banned for using hacks when I've literally never played on the Rustoria servers.

[dusky drift]

When I log in to the server, it says cheat, even though I've never used cheats. How can I fix this?

[cinder zealot]

!appeal

[glass olive]

Hey, @dusky drift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne canyon]

there is a bug with the map on eu lowpop at small oilrig. if you swim under small u will die an get kicked from the server.

[azure cove]

Where can i see eu long map

[nocturne canyon]

@thorny dune

[rain idol]

i got banned off loading into us small for legit no reason after not playing for like 3 months

[toxic shard]

!appeal

[glass olive]

Hey, @rain idol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd bronze]

When I logged into the game, I saw that I was banned and couldn't connect to the server. What could be the reason for this? I've never played on an official server before.

[hollow cosmos]

!appeal - please make an appeal

[glass olive]

Hey, @shrewd bronze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[indigo forum]

need to report a player

[toxic shard]

!ticket

[glass olive]

Hey, @indigo forum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[indigo forum]

thanks

[frozen elm]

I went to the EU East Long account and was banned for nothing.

[long wren]

!appeal

[glass olive]

Hey, @frozen elm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[summer musk]

I need to get unbanned.

[orchid bone]

sry admins check your provider connection, many people have lags

its not everyone but many

[balmy trellis]

!ticket

[glass olive]

Hey, @balmy trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!appeal

[glass olive]

Hey, @summer musk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lilac drum]

!appeal

[glass olive]

Hey, @lilac drum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zealous aurora]

how do I make sure nothing is reoccuring

is rustoria default reoccuring

[hollow solar]

can you see private messages?

[orchid bone]

20 min 700 ms, twice today, and no admin is trying to look into it. i get it, it might be the provider, but a little bit of support wouldnt hurt

[long wren]

If the appeal was denied, then that is the final decision.

[hollow solar]

.

[next urchin]

Excuse me, why did you change the picture quality to potatoes after updating?

[hollow solar]

why are you so soulless?

[long wren]

wdym?

[hollow solar]

This game bags

U need console comand

administration of rustoria, yesterday I was banned for cheating, although I did not use any third-party programs except for zapret to bypass the discord ban. I ask you to lift the ban because I am not guilty, I have 2300 hours in this game and a good account. Do you think I should use cheats on this account? After writing an appeal, it was rejected, and I was denied the opportunity to undergo a check or provide evidence of cheating.

[long wren]

#support message read

[crimson cosmos]

hello, when will eu low pop be up again??

[thorny dune]

It's currently booting, shouldn't be too long

[last mason]

I havent reported someone in ages... Could someone tell me where to report? 🤣

I love level 3 steam accounts with no proper steam setup

[thorny dune]

You can report a player here https://rustoria.co/support

[last mason]

thank you ❤️

[bleak plume]

hey can someone please look at my ban appeal
Appeal #394a41

[valid cedar]

hey can someone please look at my ban appeal
Appeal #0b7602

[long wren]

only banning admin can reply @valid cedar @bleak plume

[bleak plume]

i just got off rig after 30 minutes of waiting to be banned 😭

[near halo]

anyone able to help me out with some texture issues? i got on wipe for the first time in about 2 months and when i logged in almost every texture was super low quality and blocky and the last time i played i was able to see every detail of resource nodes and trees but now i barely see them

[exotic field]

good afternoon, such a problem arose, I stood in line, didn't even start playing and received a ban for cheats that don't exist, I don't know what to do, please help

I just stood in line on the server

[drifting herald]

!appeal

[glass olive]

Hey, @exotic field

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

@peak zodiac what do you need help?

[slow rune]

!appeal

[glass olive]

Hey, @slow rune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winter notch]

does anyone in here knows how to make cheat check i have a guy in team and im suspicous about him using dma is there any method to approve that?

[mystic wadi]

Some staff won't let me in and is kicking me out.

[long wren]

if your banned?

[mystic wadi]

I don't know, the truth is they lent me the account, and it lets me in and after 5 minutes it disconnects me

[mighty whale]

need some help me and my teammate got banned for association and we had no idea the guy we got out of rust lfg server was cheating

we were playing with Brax
brax5635 tehn got association banned

[long wren]

?

[mystic wadi]

help #1403163017386000448

[long wren]

What kind of help do you need exactly?

[mystic wadi]

Can you check if I'm banned or not, because it lets me play and after 5 minutes it tells me to disconnect due to a timeout or cheating

[long wren]

please make an appeal https://rustoria.co/support

[plucky canyon]

hi where i can make ticket ?

[long wren]

!ticket

[glass olive]

Hey, @plucky canyon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[plucky canyon]

thanks

[minor granite]

How do we report cheaters

[long wren]

!ticket

[glass olive]

Hey, @minor granite

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cold wing]

check my ticket pls they f4k your server so hard

[balmy cypress]

how are we supposed to know which ticket is yours

[vale radish]

Hi everyone when I try to create a party and invite, I can't actually invite anyone?

[glass granite]

Is there something wrong with the Rust brightness?

its supposed to be dark and everything is bright

[long wren]

submit an appeal

https://rustoria.co/support

and dont tag admin

[compact leaf]

Hi guys, Has anyone experienced graphics not rendering properly and looking cartoonish in sea long?

[glass olive]

Hey, @coarse crest

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse crest]

us small

3 day old acct

[long wren]

please make a ticket

[coarse crest]

just made 👍🏻 is there a way it can get acted on immediately?

[long wren]

[coarse crest]

ggs

[shy remnant]

Dealt with !

[peak zodiac]

I have had my ticket open for a while is there usually a set time it gets dealt with by?

[long wren]

which ticket?

[stone apex]

can't submit a ban appeal to site

76561199172649289

[peak zodiac]

Appeal #8313a3

[long wren]

why?

[stone apex]

no idea the button is grayed out

[long wren]

typically a response to an appeal will take 1-3 days.

[stone apex]

ban on rust says irl threats and on site it says ban evasion

both had to of been 3-4+ years ago

[long wren]

can you post ss

[stone apex]

cant

[stone apex]

any help?

[timid stone]

Ticket #2c06ac

Sea long cheating

[honest girder]

WH https://steamcommunity.com/user/gdqv-gqbr 76561199080033036, server EU EST LONG

[modest mortar]

!report

[glass olive]

Hey, @honest girder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stone apex]

is it because a past appeal has been made but no decision made XDDD

[upbeat galleon]

i just got unbanned for ban evasion i play wipe today crash and i have it again? and its not letting me make an appeal?

[long wren]

what your banned reason

[upbeat galleon]

ive never even been actually banned on any server

ban evasion

[long wren]

When did you submit your appeal?

[upbeat galleon]

8 days ago and it got aprroved last night i think

and now it happened again for some reason

[long wren]

Can you show me that your appeal was approved?

[upbeat galleon]

do you want me to join support to screen share

[long wren]

no

post screenshot

[upbeat galleon]

how its not popping up i d ont think

i click the plus and it just says use apps

[long wren]

!verify

[glass olive]

Hey, @upbeat galleon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[stone apex]

no date said i havent played this game in 3+ years so it had to of been 3-4 years ago

[long wren]

Was the appeal denied?

[stone apex]

just says ban already appealed with an x over it

lmao

[cinder zealot]

Whats your id64

[stone apex]

76561199172649289

[upbeat galleon]

what do i do?

[long wren]

post your steamid too

admin will help you

[cinder zealot]

yep ur not welcome sorry

[long wren]

maybe

[stone apex]

reason?

[cinder zealot]

it was in your appeal

[upbeat galleon]

!steamid

[glass olive]

Hey, @upbeat galleon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stone apex]

i cant see my appeal XD

[upbeat galleon]

76561199070544020

[long wren]

@cinder zealot help!

[cinder zealot]

try now, sorry about that

[stone apex]

can i know my reason atleast mr nickalo

[long wren]

When you try to connect to the server, a reason is displayed 🙂

[stone apex]

yer but like why is it not appealable can i atleast know that it was like 4+ years ago i was like 13 XD

[cinder zealot]

Why are you asking for the reason when you know the reason

[stone apex]

because its kinda ridiculous im banned indefinitely no appeal possible for something i said when i was 13

[cinder zealot]

Sorry decisions are finals on appeals, unfortunately you will need to find somewhere else to play, have a good day

[stone apex]

even on a 3-4 year old ban?

seems a little extreme

[upbeat galleon]

why am i getting ban evasion again tho? im scared its gonna make my account look bad or something

[austere quest]

Nah, you're good

[upbeat galleon]

alright lol

when i go to create appeal its saying already appealed still?

[topaz blaze]

Сan someone help? today I wanted to go to the server but the sign "Play elsewhere" popped up, and I've never played with cheats, there was an appeal about the ban, which was confirmed and the ban was lifted. Now I can't file an appeal because of the previous appeal

Can I post a screenshot here where they confirmed my unban?

[long wren]

have you submitted an appeal?

[topaz blaze]

I cant

[long wren]

why?

[topaz blaze]

Can I post a screenshot here?

[long wren]

you need verify

[long wren]

!verify

[glass olive]

Hey, @topaz blaze

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[topaz blaze]

completed

[upbeat galleon]

@long wren its saying ban already appealed still

[long wren]

you cant join serveR?

[upbeat galleon]

ill try rq

[topaz blaze]

why can't i connect to discord? I click connect, log in, but it doesn't connect me

[upbeat galleon]

it says ban evasion

[long wren]

which discord server?

[topaz blaze]

what do you mean? I can't link discord on the site

[brave lance]

what is your steam ID?

[long wren]

turn off Rust and try connecting again in 30 minutes.

[topaz blaze]

76561198875590353

[upbeat galleon]

ok

[brave lance]

what message do you see when you try to link it on the website?

[topaz blaze]

no messages. I click the discord link, log in, but then it just throws me back to the site without binding

idk, I have an appeal against unbanning on the site. I can just throw screenshots and that's it

Can I just send a screenshot where they confirmed my unban?

[brave lance]

you can dm me the screenshots, and regarding the linkage could you maybe try a different browser and/or clearing your cache/cookies?

[regal falcon]

!appeal

[glass olive]

Hey, @regal falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[topaz blaze]

It didn't work through another browser either

[topaz blaze]

I sent you screenshots

[vivid hull]

The administrator has closed my appeal work order. Could you give me a reasonable explanation? I don't need you to lift the ban for me. Is there any evidence of the ban

I waited for ten hours, and the result was beyond my comprehension

Why didn't I get any reply to my work order and just closed it directly

[long wren]

We do not share evidence

[vivid hull]

Does banning players require no evidence at all? That's just too ridiculous

Isn't it necessary to conduct a review when banning players and operate according to one's mood?

[regal falcon]

why support doesn't read my ticket

[long wren]

[raven mist]

Thats what you are making out of it, we do have evidenve when we ban. We are not just going to ban whoever we want

[raven mist]

Appeals take 1-3 business days

So. You’ll need to be patient

[vivid hull]

I really didn't cheat. What makes me angry is that I lodged an appeal but the administrator didn't reply at all and directly closed my work order. I don't think this is an official response

[raven mist]

It is

[vivid hull]

Then why not provide evidence to convince me completely

[regal falcon]

why support cant check now bcs global wipe

[vivid hull]

If I were a cheater, I wouldn't have time to chat with everyone here

[raven mist]

Why would we show you how we caught you or show you what got you caught?

[raven mist]

We’d rather focus on cheater tickets rn then appeals

[raven mist]

You would if you are banned

[gilded sable]

Why did I get banned for cheats? I don't even have them

[regal falcon]

i have cheating reason after queue but i played on rustoria a couple of times

[vivid hull]

I think it makes no sense at all. I just want to say that whoever is the cheater will have all their relatives disappear. I have no idea what I did. I don't need you to give me any explanation now. This sentence proves my innocence. I'm very disappointed with the manager

[long wren]

You can play on other servers besides rustoria

[regal falcon]

can u check my ticket pls

[long wren]

appeal or ticket?

[regal falcon]

appeal

Appeal #070ab2

[vivid hull]

I'm no longer here to communicate for the purpose of unblocking. I'm just a player, having been here for 262 hours, and I'm disappointed with this. It's my first time playing on the official server, and I've killed no more than 20 players. I really don't understand why I was banned. Most importantly, my teammates were also banned. I still hold the same view: cheaters have no relatives

[long wren]

only banning admin can reply to appeal

[regal falcon]

why 7 hours waiting bro

[tidal badger]

any admin??

[upbeat galleon]

didnt work

[long wren]

typically a response to an appeal will take 1-3 days.

[brave lance]

what do you need help with?

[tidal badger]

can i dm u??

[brave lance]

sure

[upbeat galleon]

it says already appealed still and i cant join the game

[regal falcon]

my friends wwaiting me 7 hours bcs idk why im banned

[long wren]

If you try to connect to the server, you can find out why you were banned.

[tidal badger]

can u check dm brother?

[upbeat galleon]

what do i do?

[long wren]

[compact leaf]

Hi guys, Has anyone experienced graphics not rendering properly and looking cartoonish in sea long?

[long wren]

Has the appeal been approved?

[upbeat galleon]

is says it is but when i join game im banned

[long wren]

don' try to connect, try again in 30 minutes.

[upbeat galleon]

alright

[upbeat galleon]

i think my games good now thanks crazy

[mellow peak]

Hello, I was mistakenly banned for cheating, what should I do?

[dire fossil]

Ticket #02a12

[humble ether]

hello as i explained in the ticket i got baned because my power went out while i was jumping <@&274980199668645888>

Appeal #2eda26

[long wren]

dont tag chat mod

typically a response to an appeal will take 1-3 days. @humble ether

[humble ether]

my bad sorry

[long wren]

!appeal

[glass olive]

Hey, @mellow peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dire fossil]

how long does it normaly take for someone to look at a report

[marble void]

hi, my appeal was approved, but i steel can`t connect to the server, why is can be so?

<@&274971100184576010>

[humble ether]

like why do i have to whait if your shiti ass server bans me for my electricity going out

[dire fossil]

lmafo how does that work

[humble ether]

idk

[dark radish]

bro wrap it up 😭

[humble ether]

i killed 2 guys with tommy i go to jump in the base i open the door i jump and mid jump my electricity went out for like 10 minutes and then when i turn my pc back on i try to join the server and got baned for cheeting

[dire fossil]

💀

[marble void]

@thin plover @thorny dune @west osprey \

[dire fossil]

bro was just cheating

💀

[marble void]

me?

[humble ether]

hell no

[dire fossil]

no

[marble void]

ok

[humble ether]

if i as cheating why did my teamate not get baned

[dire fossil]

bro def didnt get banned cuz his power went out 💀

cuz he prob left team twin

[humble ether]

i swear to god

[dire fossil]

u smart aint u

[humble ether]

he still in team

[dark radish]

do you play with a vpn or something

[humble ether]

i am looking at his share screen

[humble ether]

no

[dark radish]

idk maybe u are unlucky

[humble ether]

bro i have been playing rust for 4 years and i have 6.4kh no bans

[raven mist]

!steamid

[glass olive]

Hey, @humble ether

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[humble ether]

76561199165935855

[raven mist]

Seems like you can connect again already

[humble ether]

my internet is shit so i need to ubdate rust for some reason

[humble ether]

on rustoria eu main?

[dire fossil]

whats the avg time for admins to look at a report

[dark radish]

its based on admin availability, so as soon as possible yk

[raven mist]

Cheater report?

[glass olive]

Hey, @dire fossil

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glacial knot]

Rustoria US small, Some guy name "nightmare on section 8" who has a suspect account just walked into our base somewhow knowing the codes, we have been super careful not to share, we think he has hacking and stole our entire base, another player said he walked right into his as well.

[dire fossil]

yes

[raven mist]

ASAP, no eta - depends on the availability of admins

whats your ticket nr

[dire fossil]

Ticket #02a12

[raven mist]

do you mean, 02a125?

[dire fossil]

ye ig idk what u mean by nr

[raven mist]

almost being reviewed

Give it a few more mins ^^

[dire fossil]

ok thank u

[glacial knot]

Ive never dont this before, i hope typing that message is ok, here is the message one last time "Rustoria US small, Some guy name "nightmare on section 8" who has a suspect account just walked into our base somewhow knowing the codes, we have been super careful not to share, we think he has hacking and stole our entire base, another player said he walked right into his as well."

[dire fossil]

u got insided twin

💯

[glacial knot]

I dont think so

[raven mist]

Theres no codelock cheat afaik, so either someone shared your codes or you got deeped on

[glacial knot]

they had the codes, so I guess insided, cuz deeped wouldnt get them codes

well thanks anyway

[undone ivy]

Hello, why was I banned? Is it because of the VPN? I submitted an appeal for unbanning yesterday, and they said to come back in 15 minutes, but I haven't been unbanned yet

[long wren]

we allow vpns

[undone ivy]

And for what then?

[long wren]

You are not banned because of vpns

[hearty surge]

Any possibility automatic translation doesn't work on EU East Long? I do have the command enabled.

[unborn beacon]

My internet went down for a minute, I was kicked out, and 2 minutes later I started logging in, but I was given a queue.The server has a system that allows people who have been kicked for some reason to return to the server within 5 minutes No queue,So why was I given a queue?

[obsidian halo]

How long after my appeal get responded to?

[obtuse wave]

My account has been banned, and I don't know how to appeal

[thorny dune]

The grace period is 2 minutes for our servers, you will need to wait in the queue I'm afraid

[thorny dune]

You can appeal here https://rustoria.co/support/appeals

[unborn beacon]

Why are there so few?

[thorny dune]

That is what it is set to on our servers and multiple other official servers

[obtuse wave]

My account was banned because my teammates played with cheaters before, but we didn't cheat

[cloud sluice]

hey Admin check this ticket, cheater aimbotting

Ticket #dcac8f Ticket #70c00b these two tickets, both players are cheating, as they arent friends on steam and not in game party

[obsidian halo]

Hello there, thank you for submitting your appeal. After reviewing your ban, in this case the temporary ban will remain and will expire on the 14/08/2025. Thank you for reaching out and enjoy the rest of your day. Bro cmon what is this someone in a team that i joined yesterday for the wipe was cheating i have all the recording of discord and rust playing and you just denie the appeal even though i had no idea that someone was cheating and he got literally banned from the discord after the news like what can someone do if there's a guy cheating without saying anything to his team ? How is it our fault if we are not aware of it?

He literally just left our discord after the allegations (and then we banned him) i have the full recording of our discord we literally asked him to open is videocam (and i have the recording of this) and after we saw that he had access to his pc from the side we banned him from our discord cmon we just want to play fair it isn't our fault if he is cheating and we are happy he got banned but how can this be our fault it is a no sense

[thorny dune]

Banned, thank you

[cloud sluice]

there is still one more

both are playing together but not teammed up nor added on steam friends

[thorny dune]

His team mate was banned as well, unless you have another player in mind? Feel free to DM me a name if you suspect someone was missed

[cloud sluice]

https://steamcommunity.com/profiles/76561198982069353 Ticket #70c00b

[thorny dune]

Thank you, banned as well

[cloud sluice]

thank you admin

could you tell me where his base is ???? 🙂

[hearty surge]

^

[thorny dune]

I'm not able to interfere with gameplay or share any kind of info you don't already have sadly, if you happen to find it we don't remove bases so you're welcome to raid it

[cloud sluice]

ty for banning em tho

[thorny dune]

Of course, thank you for your ticket. Have a good wipe

[thorny dune]

Will come take a look at this in just a minute

[surreal basalt]

Hi! I have a question. Will they expand the slots on EU Long? Last night there were just expanded slots up to 800, but now there are none

[ocean thistle]

What do you mean there are none?

[surreal basalt]

There are currently 600 slots on the server.

And there are more than 400 people in line

[ocean thistle]

Yes our slots adjusts as time goes on depending on the pop and the amount of entities on the server in favor of prioritizing performance

[ocean thistle]

!slots

[glass olive]

Hey, @surreal basalt

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[surreal basalt]

Got it. Thank you for your answer.😻

[hearty surge]

Thanks, tag me if you have an update if you can

[jovial gull]

eu main cheating as fuck

w2 can some1 check my ticket

[undone ivy]

@thorny dune Help me, I appealed yesterday about the ban when I haven't logged in to the server for a long time. Yesterday they said I could log in to the server after 15 minutes, but I still can't log in

[jovial gull]

<@&874995535881326632>

[ocean thistle]

If you created a ticket, we will get to it ASAP. You will receive a response after our investigation has concluded. @jovial gull

Thanks for your patience!

[ocean thistle]

What is your appeal id or steam id?

[undone ivy]

Appeal #d39335

[ocean thistle]

I've fixed it again, can you wait another 15 minutes?

[undone ivy]

Of course I will, thank you very much. What's the error? This is the second time

[ocean thistle]

Something was mistakingly linked to you

[undone ivy]

Okay, thank you very much, I'll be in touch with you!

[jovial gull]

yes ok but please check them its not funny anymore

[cloud cloak]

can an admin please help me. I have just purchased Vip for SEA long and i am unable to skip the que on the server which i have purchased VIP for, pls help

[jovial gull]

i takes time to help...

[hexed nimbus]

#payment-support make a ticket here

[still island]

@hexed nimbus hey are u guys able to up the pop on sea long?

[red scaffold]

rustoria EU East Long GIVE SLOTS

[hexed nimbus]

im not staff here mate sorry just be patient if you made a ticket the will get to it asap in order the came in

[still island]

oh haha

<@&874995535881326632> hey are u guys able to check my ticket out! Ticket #cf7d6a

[gloomy sparrow]

!slots

[glass olive]

Hey, @still island

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[still island]

oh thanks

[cloud cloak]

how long will it take before i get an answer on my support ticket?

[normal orbit]

if it's an appeal its usually 1-3 business days, but often shorter.

[cloud cloak]

is it an appeal if i am asking if someone can help me with why i cant skip que when i have que skip

[undone stump]

how do i create a ticket in discord?

[ocean thistle]

A ticket for what?

[ocean thistle]

#payment-support ticket please. Our payment team will assist you as soon as they are available.

[undone stump]

i made one figured out how to

[ocean thistle]

[hexed wasp]

Hello. I filled out a ticket about the reason for the “High risk account” ban and did not receive a proper response. And on the website, it is simply ignored.

[ocean thistle]

What is your appeal id?

[hexed wasp]

#ce9585

[ocean thistle]

You will need to wait for a response. Our usual response time for appeals are 1-3 days

[hexed wasp]

Ticket Tool#6207 on discord

[ocean thistle]

Have you created a ticket in #payment-support ?

our payment team will assist you as soon as they are available

[pure ore]

is vip on east long out of stock?

[still island]

hey! so ive just been banned with playing with cheater but my teammate wasnt cheating?

[ocean thistle]

Have you submitted an appeal?

[still island]

just did

[ocean thistle]

Nicely done. You will need to wait for a response

[pure ore]

are u going to add more vips for east long?

[ocean thistle]

!vipstock

[glass olive]

Hey, @pure ore

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[still island]

Appeal #3c686f this is the appeal?

[ocean thistle]

Correct

[still island]

why did we get false banned? we aint done nothing..

[cold bramble]

expand the slots for EU East Long

[pure ore]

and the vip s

[ocean thistle]

Did you have a chance to read this response @pure ore

[ocean thistle]

!slots slots are automatic in favor of server performance. If it hasn't increased in a while then it's at the max

[glass olive]

Hey, @cold bramble

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[pure ore]

tag me when its done

[ocean thistle]

What do you mean?

[cold bramble]

This is bad, the queue is 400+ people

[pure ore]

tag me when there s vip in stock

u do the job for m

[ocean thistle]

Yes, our server is quite popular. The queue will not move if people do not leave the server. It's at the max

[ocean thistle]

I can confirm you have the role so you will be notified via our bots. Do make sure to have notifications enabled.

[pure ore]

will the bot dm me or tag on me on discord

[ocean thistle]

#vip-stock-alerts you will be alerted in this channel

[obtuse wave]

Hey@ocean thistle,My account was banned because my teammates played with cheaters before, but we didn't cheat.

[ocean thistle]

Have you submitted an appeal on our website?

[pure ore]

upp slots !

[ocean thistle]

!slots please give this a read :)

[glass olive]

Hey, @pure ore

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[ocean thistle]

If you no longer need support please head to #general @pure ore

[pure ore]

slots big? i wait in queue 1905 year

[ocean thistle]

This is your warning

[obtuse wave]

I have submitted my complaint, but I don't know how long it will take to be processed

[ocean thistle]

1-3 days usually, most of the time sooner.

[subtle geode]

expand the slots for EU East Long please!

[pure ore]

hai,me and 99 wait in queue for 3 hours me and 99 want to play rust !

[ocean thistle]

Slots are automatic in favor of server performance. If they haven't increased then it's likely at the max.

[pure ore]

ok,i go general

[ocean thistle]

Thank you

[subtle geode]

ok

[pure ore]

hai are you admin?

[ocean thistle]

Yes

[subtle geode]

I go my animal farm for feeding and i come back i want to play rust

[ocean thistle]

I understand, but you will need to wait in the queue

[subtle geode]

but my animal his hungry , and i go put the low grade in tractor for give bales

[ocean thistle]

[fickle stump]

I have a friend who wants to play Rust after the August update, he has a decent computer but every time he gets to loading the server it crashes without any error message. Does anyone have any tips or solutions to this problem?

[ocean thistle]

The game client crashes? Or is he kicked from the servers?

You were warned @pure ore

[fickle stump]

Game client

[ocean thistle]

Do you know his specs?

[fickle stump]

Gtx 1650
Ryzen 3500
16Gb RAM

[fickle stump]

Game crashed after August update

[drowsy smelt]

why it ban for team with cheater, but we don't have cheater in team, admins WTF?

[ocean thistle]

It's likely hardware related like RAM or CPU (is my best guess)

[arctic sky]

real

WTF guys

[cold bramble]

are you going to make a server for RU?

[drowsy smelt]

what?

[ocean thistle]

!appeal have you submitted an appeal?

[glass olive]

Hey, @drowsy smelt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

Our EU East Long sever has a high RU population

If that fits what you are looking for

[ocean thistle]

Are you together with @drowsy smelt ? If so, please submit an appeal

[devout sapphire]

hi

[ocean thistle]

Hello

[devout sapphire]

for what i got banned for small eu for play with cheater?

my team dont use cheat

[drowsy smelt]

it ban anticheat or admin, you know?

[arctic sky]

we don't ahve cheater in team

[ocean thistle]

The answer is in your question. It seems you are banned for playing with cheater. If you believe this to be false or a misunderstanding please submit an appeal @devout sapphire

[arctic sky]

I filed an appeal

[drowsy smelt]

I too

[ocean thistle]

Our rules does state:

Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

https://rustoria.co/rules/vanilla

[still island]

it happened with us

[cloud sluice]

Ticket #a55a35 this person is aimbotting

[arctic sky]

ok

[cloud sluice]

please check it out admins

[arctic sky]

but we don;t have cheater i team

[drowsy smelt]

we know a rules

[arctic sky]

we are clean

[atomic pulsar]

Heya, The bushes look so big. They take up every inch of space. That happened after force wipe. Anyone can help me?

[drowsy smelt]

you can do verefication

[ocean thistle]

You will need to wait for a response on your appeals

You did the right thing

All you need to do is wait

[drowsy smelt]

ok

[ocean thistle]

Typing here will not speed up the process

[broken sequoia]

Yo can i just ask if people can use macros at outpost for selling things?

[ocean thistle]

I kindly do request if you no longer need support to move to #general so I can better assist players who need support

[ocean thistle]

It is not allowed, if you suspect them of using macros please F7 them directly to FacePunch to moderate.

[still island]

well can u reply to tickets so many people are getting false banned for no reason>

[ocean thistle]

I am not the admin in charge of your bans. If I were then you would receive a response from me already :)

[still island]

ok well u do know real cheaters arnt getting banned but legit players are?

[cloud sluice]

very true

[ocean thistle]

You will need to wait for a response to your appeal

What is your appeal id so I can ensure it's been forwarded correctly?

[still island]

Appeal #3c686f

[ocean thistle]

Your ticket has received a response. Thanks for your patience. In the future, you will receive a response once our investigation has concluded.

[broken sequoia]

Oh okay, what if i dont find them in the F7 menu

[ocean thistle]

This is a legitimate ban and I can confirm it's been forwarded.

[ocean thistle]

That's a Rust bug then unfortunately

[broken sequoia]

Okay, thanks for your support

[ocean thistle]

No problem, happy to help.

[final zealot]

ty for banning SAD and the rest for cheating, finally

[marble void]

my appeal was approved, but i steel can`t connect to the server, why is can be so?

[ocean thistle]

!steamid what is your steam id or appeal id?

[glass olive]

Hey, @marble void

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solid peak]

Hi is there anyone i can speak to regarding a ban i just got out of no where (not for cheating)

[ocean thistle]

!appeal please

[glass olive]

Hey, @solid peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marble void]

76561199565672893

[ocean thistle]

Checking

[ocean thistle]

I've fixed this again for you, please wait 15 minutes.

[marble void]

thx

[ocean thistle]

No problem.

[cloud sluice]

@uneven sparrow your base is gone

its been raided

[uneven sparrow]

lol really

[cloud sluice]

they got TC

[uneven sparrow]

im banned im not even cheating never cheated in my life

[cloud sluice]

youre lobbied with a cheater

-_-

[ocean thistle]

Can you send me a DM

[shell valley]

How do I solve this?
EAC: Authentication timed out (1/2)

[ocean thistle]

Restart your Rust client and/or wait for it to resolve itself

Are you launching your Rust directly from Steam?

[shell valley]

yes

[uneven sparrow]

@ocean thistle i got banned and it dosent say what for or how long ?

[ocean thistle]

It something with your Easy Anti Cheat. Relaunching your Rust Client is best. That should resolve it for the most part.

[ocean thistle]

Your ban requires you to talk to our Admin @thorny dune . They are the only one that is able to assist you.

[uneven sparrow]

okay thank u

[ocean thistle]

No problem. Thank you for your patience. They will speak with you as soon as they are available. I recommend you to DM them with your steamid.

@uneven sparrow

[latent rock]

is there a reason the vegabond treasure hunt is not working, same for the outpost bed quest?

[mellow coral]

its been 10 mins since I bought vip, is it meant to take this long

[long gyro]

Hi, I can't open an appeal through the website, can I talk to an admin on DM?

[tiny adder]

ON eu long Bradley is stuck

[sonic pine]

yo, can i get some help?

yesterday i receive the message "high risk account"

i made an appeal yesterday but still no response

and i want to play

[manic wing]

Where can i talk to the staff member? i got banned while connecting

no reason just says "Cheating"

[mossy cypress]

Hey breach I sent you a dm I was banned along with mort but I also have never cheated once and have never been banned before I’m happy to do anything to show I do not have cheats or anything

[void condor]

Vip should be instant, feel free to make a #payment-support ticket if you still don't have it

[void condor]

Appeals generally are answered within a few days, depends on the situation

[void condor]

!appeal

[glass olive]

Hey, @manic wing

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sonic pine]

i know but i dont get ban because a cheating

i just get a "high risk account" message

[void condor]

Someone will get to your appeal, just have to wait at this point

[long gyro]

i made an appeal a month ago and still no response hahaha

[manic wing]

this support link doesnt work for me

[void condor]

The banning admin will be the one to deal with the appeal

[void condor]

Got an id?

[worldly horizon]

help

[sonic pine]

@void condor can u see my appeal? I explained why I think I received this message

[worldly horizon]

I was unfairly banned

[void condor]

I didn't issue the ban, so not something I'll change

[void condor]

Very unlikely, make an appeal on the website and it'll be looked into

!appeal

[glass olive]

Hey, @void condor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sonic pine]

ok but can u just read?

[void condor]

If I was to read the appeal or not, it won't change anything

[sonic pine]

oh ok

[long gyro]

that admin told me to make the appeal through the DM, because when I go to the ban appeal button, it says that I don't have any ban

so its been a month and that admin doesn't responds anymore

[void condor]

Can you give me your steam id, and what admin did you dm?

[long gyro]

For now I can tag the admin if u want, the steam ID will take a little bit

[void condor]

Well if you tag the admin, maybe they have the steam id if you spoke to them prior

Surely you would have given the steam id to the admin if you did dm them

[long gyro]

Maybe, yeah

The admin is @austere quest

[void condor]

Oh you're linked, so your steam id should be linked. I can just grab it from there

[long gyro]

yeah

[void condor]

The account linked to your discord is not banned

[regal falcon]

can u check my ticket pls pls

[long gyro]

But when I try to enter the EU x10 server it says that im banned

[sonic pine]

@void condor but there is something strange about my appeal

[last mason]

xrofl

[void condor]

Looking further into this, you will not be unbanned

[sonic pine]

i get the message "high risk account" playing on BR MAIN, but on appeal says "US MAIN" and i never play US MAIN server

[long gyro]

Can we talk about this? Because I made a whole appeal just to not get a response in a month

[void condor]

There is no appeal open for a month

There's none older than a couple of days

[long gyro]

I can show you in private message

[void condor]

If there's an open appeal, it should have an id with it. Copy the id and paste it here

[long gyro]

As I said, I didn't open an appeal on the website because I couldn't

The website told me that there wasn't a ban on my account

[void condor]

What is your in-game name?

[long gyro]

gwappo

76561198240320368

[void condor]

I've spoken to the admin that has placed that ban on you, and the ban will not be lifted

As for it not appearing on the website, not certain about that and have forwarded that on to the dev team

[long gyro]

Okay, but why making me wait a whole month just to say no hahaha

[void condor]

Again I'm confused as to where this month comes into play, if there's no open appeal then how have you waited a month for an appeal?

[long gyro]

I waited a month because I'm a patient person my friend, I have been texting the admin that was the responsible of my ticket almost every week and he kept not responding me

And made a whole appeal just to be ignored

[void condor]

The admin you dm'd is not the admin that banned you, therefor could not unban you regardless and would have been no help

You also messaged another staff member and they told you your ban was permanent

[regal falcon]

gareth u can check my appeal on website?

[long gyro]

Is not the admin that banned me but the admin that told me to make the appeal in the DM, so why an admin that is not the admin that banned me is taking care of my ticket

[void condor]

He messaged him on the 08-07-2025 4:30PM UK time, the admin responded at 5:30pm UK time. That is an hour, not a month

[long gyro]

There are things that doesn't match but anyways, what could I do

[long gyro]

name?

I wanna check

[void condor]

Hyoid messaged the admin that banned you at those times, my mistake there typo

If he did not respond to you, I will speak to him regarding that. However the ban is permanent and was said an hour after you messaged as said above

[cosmic wave]

Am i missing somewhere to make a ticket to be able to have a chat with an admin?

[sonic pine]

i get the message "high risk account" playing on BR MAIN, but on appeal says "US MAIN" and i never play US MAIN server, have something wrong or its normal?

[void condor]

Depending on what you need help with, you can join voice chat. If it's to report someone you can do that on the website

[cosmic wave]

Thank you, being harrassed and really hoping to have some form of resolution on the asap, will visit the website now

[void condor]

It's not so strange for that to happen, just await the appeal process

[void condor]

Can feel free to join the voice channel and discuss this with us if it's not a cheating report

https://discord.gg/Tg5FE7Qh

[long gyro]

Oh alright, no problem, everybody makes mistakes

[long gyro]

That's okay, there is nothing wrong with him but being ignored while u are trying to ask for help is weird

Otherwise, I would like to be able to talk about this ban and maybe find a solution

[sonic pine]

im on my rest and cant play with my friends since I did nothing wrong (i've been waiting for 15 hours)

[void condor]

@cosmic wave Could you hop back in vc

[void condor]

All I can tell you is the banning admin will take a look at it as soon as they have time

[steel willow]

what happens if im on oil when server restarts in 5 mins?

[void condor]

The scientist will probably kill you before you load back in

Go in one of the vents potentially to avoid that

[clever python]

bro is there a cracked server

[raven mist]

Nope

[kind pine]

wdym !

Appeal

!appeal

[glass olive]

Hey, @kind pine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[kind pine]

Any admin

Pls check my ticket!

[cloud sluice]

getting shot throught the night 150m+ perfect consistent aim please check him out and his team Ticket #c5ec0d

[kind pine]

VPN ban pls check Appeal #266988

@raven mist

[visual tangle]

yo can we ban this cheater on Rustoria.co - EU Mondays. Steam name is Fasao two days since last ban

[kind pine]

need help

@mellow tundra

[final cove]

rustoria eu small

fckng cheater

[whole arrow]

Got double charged for eu main

[vocal quiver]

76561198397690996 vpn ban

[hexed nimbus]

!report

[glass olive]

Hey, @final cove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

!appeal

[glass olive]

Hey, @vocal quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

#payment-support make a ticket here

[whole arrow]

Jus did

[vocal quiver]

#8ad105

pls check@hexed nimbus

[regal falcon]

@hexed nimbus my too pls #070ab2

[long wren]

lmao

[hexed nimbus]

I’ll sort it out

[crisp salmon]

any admins on? i found a crazy bug on the map

[balmy cypress]

Sure, would you like to voice chat or DM?

[crisp salmon]

voice chat if i can stream

i have to show u this

i dm u

[balmy cypress]

https://discord.gg/QQXds5xv

[sonic pine]

yesterday i get the message "high risk account" playing on BR MAIN, made an appeal, in appeal says "US MAIN BAN" and i never play a US server, i've been waiting 16+ hours and want play, i just on my base and receive that message plzzzz help me

[ocean thistle]

@sonic pine

The answer remains the same

[sonic pine]

but guys i really want to play, i didn't do anything 😭

[pseudo needle]

i paid for a month sub last week and its gone?

[muted frost]

Since today, specifically on the Rustoria Eu Main server, the fps has dropped sharply to 15. Regardless of the location of my character. On other servers, everything is stable. Fps drops sharply to 15 already at the moment of loading onto the server. This problem began 4 hours ago specifically on this server

What a hell?

[wispy spoke]

I stood in line for 160 people. I just went to the server and rebooted the server because it was lagging. And it takes me a minute to reboot. Why do I have a queue again? Can you please let me through? 76561198877506150

[red plume]

One message removed from a suspended account.

[crisp salmon]

@balmy cypress ehmmm.. bro hop on vc again hahah

any admins? im on waiting for suport channel i have a bug

[raven mist]

Whats the bug?

[crisp salmon]

u can go under the map

come vc i show u

[raven mist]

Cant join vc atm, can u tell me the grid and server?

[crisp salmon]

long eu

O9 very top right

want me to go there?

[raven mist]

On my way!

[crisp salmon]

nice

im in the hole 😛

[raven mist]

Hah get out of it lemme patch it up 😄

Thank you very much!

[crisp salmon]

perfect appreciate it 😄

[sharp kayak]

pls unbanned me im not cheater

I was banned on the Rustoria EU East Long server, even though I am not a cheater

[hexed nimbus]

!appeal

[glass olive]

Hey, @sharp kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny pecan]

where do I report N word voice spammers

[lone light]

how to see how many days i am banned for

[wanton kestrel]

where do I see my appeal updates

[mossy cypress]

@thorny dune sorry for @ but i was just curious about appealing my ban it told me to text you when i got banned

i sent you my steam id

[frail wedge]

FIX EU MEDIUM!

[winter notch]

there is guys who are raiding us rn and they put our clan tag so we auth them in turrets pls ban them

[narrow steppe]

samething to us

not raiding but just move and kill all us like nothing append

[lone light]

Appeal #b7b804

are admins online?

can you check it?

@raven mist

@gloomy sparrow

[red plume]

One message removed from a suspended account.

[lone light]

@gloomy sparrowcheck appeals please

[languid star]

сheck appeals please

сheck appeals please

[lone light]

where are admins

what I will be showed if I get VPN ban?

[tough wasp]

hello I have problem with ppl on EU Long AC6 they are toxic and have swastika on their base

[hexed nimbus]

!report

[glass olive]

Hey, @tough wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass olive]

Hey, @tough wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tough wasp]

ty

[languid star]

сheck appeals please

[quiet gazelle]

The standard response time for an appeal is ussualy 1-3 business days

[vivid lodge]

love getting slimed for no reason

[mortal prairie]

please check my account I'm not a cheater and I got banned

[hexed nimbus]

!appeal

[glass olive]

Hey, @mortal prairie

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mortal prairie]

It can't be rushed, I'd like to play.

[quiet gazelle]

As Said above The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal sleet]

The website says that the VIP pass is available, but when you click "buy," it says that it's not available (rustoria eu east long)

[stiff sand]

can i get a different admin too look at my appeal

obv the one i got isnt very intelligent?

[carmine quest]

hey can i get an admin to look at my ticket i made on the website for a player cheater report quick, all the evidence is there

[toxic shard]

!steamid

[glass olive]

Hey, @stiff sand

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stiff sand]

76561199191708374

[toxic shard]

just go find another server to play on

[unreal sleet]

HELP The website says that the VIP pass is in stock s, but when you click "buy," it says that it's out of stock (rustoria eu east long)