support

[quick maple]

yes

[long wren]

restart

[quick maple]

how much time?

and i was in a middle of a fight so whats gonna happen to my stuff?

@long wren

[long wren]

appeals take 1-3 bussines days

[distant heath]

you are the most useless moderator ive ever seen.

[long wren]

If an appeal you have already submitted is denied, it is final and the ban the remains @slender seal

[long wren]

thank you i think so too 🤣

[ornate thunder]

i need support

need to toalk to some one bc i have message saying that i have been unbanned but i still cant join

[long wren]

What is the status of the appeal? https://rustoria.co/support

[ornate thunder]

@long wren

[long wren]

Turn off Rust and try connecting again in 30 minutes.

[ornate thunder]

okay bet thank you

[viral scaffold]

support

when will be wipe on EU MAIN?

[long wren]

#server-info

[viral scaffold]

th

[astral quiver]

is there any delay between rust update and wipe on eu east long?

[long wren]

few minutes

[astral quiver]

oka

[astral quiver]

is there any way to download rust update before the wipe or nah?

[long wren]

If you have a staging client, you don't need to update

[astral quiver]

Do you know how much max cap of players on eu east long?

[long wren]

600

maybe?

[astral quiver]

ty

[ornate thunder]

@long wren its still not lettiing me

[long wren]

!steamid

[glass olive]

Hey, @ornate thunder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ornate thunder]

@long wren 76561199877732828

[long wren]

forwarded to admin

[ornate thunder]

witch ones admin

[long wren]

If there is an admin around they will help you

[ornate thunder]

<@&874995535881326632> 76561199877732828

[long wren]

dont tag admin

you dont need admin

[raven mist]

Should be fixed

[ornate thunder]

lmao sorry idk first time

[ornate thunder]

thank you

wth

just happnd

[raven mist]

Mind sending me your other accounts?

[ornate thunder]

yeah i woul d if i rememberd my old acc thats why i had to buy this game Again for 40$ bc i lost me old email i swear

[raven mist]

You just happen to lose your main account?

[ornate thunder]

dont u have sum type of cheat system before just auto banning bc i did NOTHING

yeah bc it logged my steam acc out for sum reason

[raven mist]

You sure didnt 🙂 Feel free to dm me if you do remember your old/main account and we can further discuss this

[ornate thunder]

L admin fr

[raven mist]

[ornate thunder]

let mee see if i can fucking find it bro taking up time

do u need the name?

bc i fr dont know my old gmail bc it was on a old phone

[solar wharf]

bro come onnn i wanna make another appeal dudeee

[raven mist]

U cant

[solar wharf]

@raven mist when can i play again

[raven mist]

Denied is denied

[solar wharf]

damn man its been over 3 months

[astral quiver]

which x on EU east long

[raven mist]

Your bio says enough lmao

[solar wharf]

like have mercy

[ornate thunder]

what do i need bc i dont know my old gmail it was on a old phone

[raven mist]

Feel free to dm me if you do remember your old/main account and we can further discuss this

[ornate thunder]

i did

[winter copper]

This Loong-Raptor@bandit knew our password and told his friends to come and take my things and change the password of my password door. They stole my things.

[astral quiver]

which x on EU east long?

[ornate thunder]

yo SHEZ if i can play other serve with ease whyrs ur pussy sever banning me for NO reason

[raven mist]

"Feel free to dm me if you do remember your old/main account and we can further discuss this"

[ornate thunder]

have been lil bro

[raven mist]

You yet still fail to give me your main

[ornate thunder]

LMAO bc i DONT REMEMBER MY old gamil cornball it was on a old ass phone how tf u want me to get it out my ass ?

be fr

i can give u user i already said

i dont have no fucking steam irl on that acc

or id be playing on that mf rn

XD be fr

[raven mist]

"Feel free to dm me if you do remember your old/main account and we can further discuss this"

Still counts

[ornate thunder]

ur so smart i wonder u made u admin

[raven mist]

Ill be awaiting a steamid/URL

[ornate thunder]

dumbass already told u

[winter copper]

this person Loong-Raptor@bandit ghosting us

He changed my password.

Can you ban him?

I have video

[long wren]

no?

[winter copper]

Whyyyyyyy

[long wren]

insiding is not against the rules

[winter copper]

He came to us through DC and joined our team just to change our home password.

[long wren]

There's nothing we can do about it. 🙂

[winter copper]

🥲

[timid stone]

Reading the last hour of this chat for a laugh, I feel for the admin team lol

[long wren]

what do you need help with ? @rich grove

@mighty whale

[rich grove]

hello ? can you give me support?

[long wren]

what do you need help?

[rich grove]

I've spoken to you privately

Can you talk privately? Or just here?

[long wren]

please make a #payment-support

[hollow zenith]

eumian howmuch time

[long wren]

Umm what do you mean?

[winter spire]

How do I know if my ban got appealed

[long wren]

https://rustoria.co/support

[coral idol]

i got kicked every time i join Rustoria.co - US Small

@long wren how can i join this server

btw my region is not us

[formal lynx]

!wipe

[glass olive]

Hey, @formal lynx

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[red ivy]

!force

[glass olive]

Hey, @red ivy

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1754589600:F> (your local time) is the time of the next force wipe and it will happen <t:1754589600:R>.

[red ivy]

!wipe

[glass olive]

Hey, @red ivy

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[ripe cape]

how can i join the server where the maps are leaked. Its bugged and says: "client update required". Can you please help me out with that.

[hollow cosmos]

If you are trying to view the maps on the LONG servers, you need to do that via staging branch

[ripe cape]

ah ok thank you

[light gull]

Where can I download the map Mondays EU ?

[thorny dune]

You can download the map a couple of minutes before the server wipes in #wipe-feed

[copper grotto]

who can send me the card file for EU MONDAY?

[normal orbit]

https://discord.com/channels/274965952116817920/274966068252901377 it will short here minutes before server wipes

[main aspen]

Please consider my application Appeal #04f975. Thank you!

[fast forge]

Здравствуйте мою проблему так никто и не решил мой вип пропуск не работает

[jade gorge]

Eu small having big lag issues again

[deft salmon]

i got timed out for no reason i was 6th in the queue and now im 400

wdymmmmm man

<@&274971100184576010>

anyone help

@gloomy sparrow

@echo venture

[edgy imp]

!ticket

[glass olive]

Hey, @edgy imp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[edgy imp]

<@&274971100184576010> can someone answer my ticket pls

[misty scroll]

You made it 3 minute ago

Have a little bit of patience 😄

[edgy imp]

yes, im just saying hahah np

[misty scroll]

That goes without saying, all tickets are answered

[edgy imp]

xddd

[deft salmon]

you guys just saying thats not our problem as it is

[edgy imp]

nice admins bro

i got kicked without reason and i insta entry to the server again and i got 400 queue

[deft salmon]

same

with me

[edgy imp]

and they say its not his problem nice

[deft salmon]

same but other servers work fine for me

got this allready 3 times on this server and other servers everything fine

[misty scroll]

What exactly is the issue?

What is the disconnect message?

[deft salmon]

i get timed out when i am out of queue

and get ut back to 4000

[misty scroll]

What is the exact disconnect message?

[deft salmon]

timed out

[edgy imp]

i got timed out and not even 5 minutes passed, but i have queue now

nice

[jade gorge]

idk what the fuzz is

[misty scroll]

If you're continuously experiencing this issue you're free to submit a #network-support-old ticket and they'll help troubleshoot the issue and fix it whether the issue is on our side or your side

[jade gorge]

rustoria dont have dc protection on servers??

[misty scroll]

We have 2 minutes grace

[edgy imp]

ur just saying its not ur problem and u cant do nothing with this

so why im creating a new ticket

[west osprey]

Network tickets are not the same as reports on the website.

[misty scroll]

I never said this anywhere, please don't put words in my mouth 😄

[west osprey]

Our network team can troubleshoot the issue with you, making a ticket asking for queue skip isn't going to solve any issues

[edgy imp]

im saying the admins, not u

[west osprey]

He is an admin

[brave shuttle]

check DM please 🙏

[edgy imp]

so hes all the admins?

[random apex]

can i get some support

[edgy imp]

nice

[random apex]

in a vc with a admin

[deft salmon]

it will in fact

[misty scroll]

?

[misty scroll]

What do you need help with?

[random apex]

to much to type

[edgy imp]

then explain me how i make a ticket talking with ur network team

[west osprey]

And what happens ten minutes later and you end up getting timed out because theres an actual issue that wasn't fixed?

[random apex]

somthing that happend a long time ago and a admin told me around this time i can get back in the server

i have a past ticket in the server that should explain it

[edgy imp]

ty for answer me admins

[misty scroll]

#network-support-old

[deft salmon]

no when im in its okey when im in queue is problem

[misty scroll]

I don't know who you are, mind sending me a SteamID?

[random apex]

okay

[deft salmon]

just rustoria problems ig see you on another server

or other wipe but i will not be in ig

[west osprey]

You're welcome to make a network support ticket to see what the issue is.

[deft salmon]

allready did but its not your problem ig

2 times

[west osprey]

Network support isn't something I personally deal with.

[raw shuttle]

Can you view my ticket with vip payment？

[deft salmon]

yes noone is dealing with it

[misty scroll]

Only a small handful of people have access to deal with payment issues, you'll have to wait for one of them to answer you

[misty scroll]

If you don't want to be helped, then don't complain about not being helped

[deft salmon]

bro i created 2 tickets hhaha

[misty scroll]

Move to #general instead

[raw shuttle]

I paid for two vip tickets at once xD. but I wanted to give one to a friend

[misty scroll]

Shouldn't be an issue to have that solved, but I can't help unfortunately

Just make sure you put all the relevant information in the ticket

[deft salmon]

n o

[edgy imp]

rustoria servers always haves a shit support to be honest if u get timed out or something u will not play against 12:00 p.m.

[raven mist]

What does u being timed out have to do with “shit support”

[upbeat moat]

😂

[edgy imp]

You are supposed to have 5 minutes to re-enter the server without a queue, I re-entered the server instantly and had a queue, and admins cant do anything

[upbeat moat]

Just get better

[raven mist]

Supposed whenever an official enableds it yes, you do have a grace period of 2 mins here. Not all official servers have this enabled

[edgy imp]

@upbeat moat who is talking with u?

[west osprey]

We are not required to offer a grace peroid. It's something that came out as an option for servers. We offer a two minute grace period, and it also applies to players in queue.

[edgy imp]

nice applies then, i insta entry the server like 10 seconds after get kicked

[west osprey]

If you tried connecting within that two minutes it would have put you back in your spot.

[edgy imp]

it would man

it would but it didnt, thats why i created my tickets

[marble void]

@raven mist how i can be unbunned ? disconnect:cheating

[west osprey]

Your network support ticket is to figure out the issue that caused you from getting timed out. It could be anything from a host issue, to your own network provider.

[west osprey]

!appeal

[glass olive]

Hey, @marble void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[elfin river]

can please someone review my appeal its been days and no response

[full temple]

@raven mist Hello, how i can be unbunned ? disconnect:cheating / I nevere played with cheats.

[hexed nimbus]

!appeal

[glass olive]

Hey, @full temple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

It takes 1 to 3 business days.

[magic quest]

how do I auth my discord?

[viscid vine]

/auth

[glass olive]

Hey, @viscid vine

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[spare roost]

Does force wipe populate a new map? Just curious or will it reroll that same map and will Monday server still wipe on the 11th with force happening this week

[viscid vine]

Yes it will be a new map on wipe day

[earnest heron]

why i cant join the map preview of a server

<@&274971100184576010>

[neat pumice]

Which server?

[earnest heron]

eu east long

[young leaf]

can u type vip buy link rq

[neat pumice]

Are you using the staging client?

[earnest heron]

yes

[neat pumice]

https://donate.rustoria.co

[neat pumice]

And you have VIP for EU East Long?

[earnest heron]

yes i just buy it 5 min ago

[neat pumice]

And you have connected to the regular EU East server to activate the VIP first?

(Using the regular client)

[earnest heron]

yes

i put the ip of the map preview and i cant join

im gonna restart

[hasty oxide]

need help get unmute

[drifting herald]

!appeal

[glass olive]

Hey, @hasty oxide

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[astral vapor]

hey admin my game took a crash and i tried to again join,queue safezone it wasnt working pls help me

pls help me

[mossy whale]

I need help asap

Pls help me

[long wren]

what do you need help with?

[long wren]

we have 2minutes grace period

we cant queue skip

[astral vapor]

omg

i joined 1 or 2 minutes after its

[mossy whale]

The map is cut off at A16 on EU Mondays, didnt realise it so went there w a submarine and 2 inv and 2 backpacks full of stuff

Died instantly

Dont know if there is anything to do tho

[long wren]

want get back your loot?

[mossy whale]

Yeah

Just dying instantly

The map is glitched in the water

[long wren]

Sorry we cant help you 🙂

[mossy whale]

Nice map 😄

Didnt even see that its a whole ass line thats glitched in the water

[naive vortex]

i want to report a player!

[long wren]

!ticket

[glass olive]

Hey, @naive vortex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[naive vortex]

it requires steam login

[long wren]

Yes

we dont take report in discord

[naive vortex]

repors?

[dusky hill]

London
Good afternoon, I was banned for cheating along with all my teammates. I ask you to conduct an investigation regarding this matter. I did not use any programs, this is my second account, I have a first account with 3000 hours. I can log in from that one if needed. In total, I think I have played around 3500 hours. I ask you to check this, I am ready for any inspections and to provide any files.

[long wren]

submit an appeal

[magic quest]

/auth

[glass olive]

Hey, @magic quest

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[minor heron]

https://medal.tv/games/rust/clips/kPAJmwgh1vO-Fo29u?invite=cr-MSxrWGosNjM0OTk1NDc&v=18

im getting attacked in base

[zenith musk]

eu mondays

[reef cloak]

UNBAN MEEEEEEEEE

[long wren]

!ticket

[glass olive]

Hey, @zenith musk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clever lance]

Me and my friend need a admin too speak pls

[long wren]

submit an appeal

[long wren]

what do you need help?

[tidal iron]

can a mod help me

[long wren]

hello what issue are you having?

[clever lance]

is hard too write all here....

[tidal iron]

i wrote a appeal like a day or two ago and have not gotten a answer yet

my steam name is pølse

[long wren]

you can

[tidal iron]

?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

^

read

[tidal iron]

i mean its not really a diffcult situation

i think

[long wren]

what your banned reason?

[clever lance]

My friend got an EAC ban because of the things he has for his work on the PC. He tried to contact them but never got a response. Then he created a new account to play Rust again, and now we've been banned for cheating, even though neither of us cheats.

[long wren]

Appeal review is completely different than you might think. 🙂

[tidal iron]

it says i have been playing with a cheater but i have only played with my brother and it says that with him to and i just came back from a 2week vacation

so idk whats going on

[long wren]

eac rust banned?

[tidal iron]

no

or idk

it just says banned from playing with a cheater

[clever lance]

Ye because his gaming computer is also his pc too work ... and we think the programms for his work was the problem he buyed a second pc for work now but we got banned for cheating but no one of us is cheating

[long wren]

have you submitted an appeal?

[clever lance]

we dont get a answer for this

[long wren]

Rustoria?

or eac?

[clever lance]

eac

[feral crypt]

Eu monday laggy as fuck

[clever lance]

because he got no reference Id so he cant contact the Main Support for this

[long wren]

please submit an rustoria appeal https://rustoria.co/support

[clever lance]

dosnt help

we maked tryed soo much thats why i ask for a higher person here

[long wren]

why?

oh admin is coming

[raven mist]

It does help, you need to go through the appeal system like anyone else

Also if your friend is eac banned theres nothing we can do

[clever lance]

Ye thats why he maked a new account and buyed a new pc becuase the programms too work not working with EAC and now we got banned for cheating ... we tryed 3 months ago the same with old pc and was the same we approved and one of ur admins called only go away bad account ...

[raven mist]

Making a new account when your other is eac gamebanned is also ban evading

[brisk berry]

bruh

[raven mist]

Looks like your mate got caught cheating so you all will need to appeal so our banning admin can review it

[long wren]

Sup

[brisk berry]

my trio I just met got assiocation banned

[raven mist]

!appeal

[glass olive]

Hey, @brisk berry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

5x trio

[clever lance]

i called him

[raven mist]

Called who

[clever lance]

i called my friend thats he apply now

[raven mist]

Okay but appeal take 1-3 business days

[clever lance]

ye ik

[raven mist]

You might not get a reply today

[clever lance]

and what is if he dont get a answer

[raven mist]

All appeals get an answer

[long wren]

200%

[clever lance]

ye we hope we get a real answer with information

[raven mist]

I mean honestly , i wouldnt get your hopes up high looking at the ban

Also if he got eac banned recently and created an account to play on here , he’s already not allowed to play here

[clever lance]

Yes, but we want to know the reason why he was banned for cheating... sure, if he gets banned for bypassing the eac, fine, but he wasn't banned, was he?

[rain sonnet]

Hello, how long does the appeals take to answer?

[brave spindle]

I sent an appeal what now

[raven mist]

He’s banned for cheating on our servers but we are not going to disclose what cheats he was using nor our methods we used to catch them cheating

[raven mist]

Are u the one being banned for cheating?

[brave spindle]

Yes

? How do you guys conclude a ban? I didnt get banned on rust

[raven mist]

Now u wait untill the banning admin reviews it

[pastel scaffold]

i am del"s tm8, how long will it take for me?

i got association banned

[raven mist]

1-3 business days

[pastel scaffold]

1-3 rust business days, or normal days?

[brave spindle]

I dont understand how i was banned? the oonly pvp i had was with a bow and p2? i didnt kill too many players

[clever lance]

That's clear, but the admin who banned him can also simply say what he did to get banned. When I look at my friend's stats, etc., it all makes no sense.

[brave spindle]

I killed 16 people

[raven mist]

Bussiness days

[raven mist]

It surely makes sense, we dont just ban for fun lol

[pastel scaffold]

sometimes it makes sense, sometimes itr definitely doesnt

[clever lance]

so sorry but no makes not watch his stats on ur own website and u shake ur head

[raven mist]

Also not going to keep discussing this , wait for your appeal to be replied to

[raven mist]

Stats dont tell u everything lol

[raven mist]

^

[clever lance]

stats calling enough too say he cheating or not same his gameplay yeye .,, all good

[full solar]

i got banned for association bc a random team i joined invited someone for a few minutes who got banned, i was never even on when this person was in the team, and my appeal was denied, can this be looked into?

[long wren]

If the appeal was denied, then that is the final decision.

[full solar]

it wasnt a fair ban though i wasnt even on when the guy got invited or banned i have no idea who it was

thats why im here asking for a 2nd opinion

[long wren]

#support message

read

[full solar]

u just linked me ur own message

can u just refer me to an admin chat mod isnt doing anything for me

[raven mist]

Being offline or online doesnt matter much honestly when being in a team, you are all responsible for who you invite. If you werent banned it wouldnt be fair for anyone else as you’d still benefit of what the cheater gained you

[full solar]

i didnt invite anyone i wasnt leader

[raven mist]

You didnt read what i said

You are responsible for it as a team

[full solar]

xd

that doesnt make sense

[raven mist]

You could simply go offline . Get a cheater do the work and come online again to avoid being banned

[full solar]

if u check my acc and my acc history u can see thats very unlikely

[raven mist]

It does , if you dont only look at it from your perspective

[full solar]

my perspective is i joined a team at 1am to help new ppl to the game, log off, they invite someone and now im banned

it can go both ways, ur only looking at it from an admin perspective

can u just look at my acc and history and unban me

i have no idea who these ppl r

[feral crypt]

Eu mondays lagging af

[raven mist]

I do not no, you coming back online not being banned to profit from what the cheater gained you wouldnt be fair to anyone who lost loot from

[raven mist]

If ithe appeal was already denied it was already looked into by the banning admin im afraid

[full solar]

holy shit this is beyond insane

[full solar]

i only saw it like 17 hours later, i never even logged back on that server i was logging onto another rustoria serber

there is no profit from the cheater bc i wasnt even trying to play that server i was logging into a dif one

in this situation that point is invalid

why am i banned from all toria servers, not just the one

[raven mist]

Why would you be banned on just one server? So you can it again on another? No such bans are indeed global

[full solar]

...

is that serious

[raven mist]

Yes

[full solar]

i would just get banned on that other server then...

[raven mist]

?

[feral crypt]

😢

[full solar]

if hypothetically i had a cheater helping me...they would just get banned again

my acc has no history of htis bevior and these r ppl ive never played with before

6k hours and this is my first association ban xd

[raven mist]

!steamid

[glass olive]

Hey, @full solar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[full solar]

76561198334426706

check my steam profile, 5895 hours and no association bans in the past

[balmy cypress]

Your group were playing with someone called fragr who was cheating

You are not perm banned though, you can play in 7 days

well 6 now

[full solar]

but force is in 3 :I

ive never played with that guy in my entire life

ive never even seen him, this is the first im seeing that name

can u pls reconsider keeping my ban

[balmy cypress]

I'll set the ban to expire just before force as this was your first ban for this. Please be extra careful who your team play with in the future

[full solar]

thank you so much i appreciate your kindness

[rain sonnet]

Hello, could you see my appeal: Appeal #38f4ea
I'd like to play the forced

[hidden marsh]

Hello, I was banned a year ago supposedly for cheating, but I have no bans on any other server except yours. I want to ask how I can get unbanned? You can check everything – I really want to play on your server.

Steam ID: 76561199215889876

[long wren]

have you submitted an appeal?

[long wren]

only banning admin can reply

[hidden marsh]

This was an automatic ban, not issued by an admin. Also, the report was already declined a year ago.

[amber root]

is eu mondays restarting or not?

[dusky yacht]

Hi, can someone tell me how to get unbanned? I never chited or played with chiteros noc because that's what they say. I only used Cloudflare Warp, which is why I got banned, I think.

[drifting herald]

!appeal

[glass olive]

Hey, @dusky yacht

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusky yacht]

thx bro

How do I know when they respond to me?

[drifting herald]

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

[pastel scaffold]

can you find out what admin banned you?

[long wren]

Nah

[pastel scaffold]

damn man, i got false association banned (maybe) an 2 hrs ago and we were having a good wipe aswell

[normal orbit]

!appeal

[glass olive]

Hey, @pastel scaffold

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pastel scaffold]

i did

2 hrs ago

my name is either barilla pesto or 🙂

: )

[normal orbit]

You'll need to wait for the admin to take a look at the appeal then, This is the only and fastest way of getting it checked.

[pastel scaffold]

yea ik

just sucks man

[pastel scaffold]

if my tm8 was cheating, can i still get appealed and play the same server as long as I am not playing w him?

[sullen raven]

hello, how do i create a ticket i was just wrongfully banned it says i was playing with a cheater but no one had a vac ban on any games?

!ticket

[glass olive]

Hey, @sullen raven

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sullen raven]

it wont even let me make a ticket either

[austere quest]

If you were just banned, give it a minute maybe for it to allow you to appeal. If it doesn't show up in 15 minutes come back here and let us know!

[shut pawn]

If there are any active admins i got false banned made a ticket on the website

i dont want to get raided

my name is quincy acy on website

@austere quest

I LITERALLY AM NEG 10 FOR KD HOW AM I BANNED

[fiery meteor]

Appeal #cfec62

Wrongful ban.

[wind rose]

how to report a cheater

[drifting herald]

!report

[glass olive]

Hey, @wind rose

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timid stone]

Hi Luke,

I shot you a PM if you had a minute to look at it whenever was convenient.

Cheers

[kind pewter]

Appeal #7358c4 false ban, been an hour i just wanna continue my wipe @balmy cypress

[pastel scaffold]

@kind pewter ive been here for 6 hrs bub, ur not gettin appealed in time

and nor am i

[modest mortar]

The standart response time is 1-3 bussines days

[viscid ivy]

hi, i am disconnected from the rustoria.co eu main server because of cheat, help me solve the problem, i don't have cheats

[drifting herald]

!appeal

[glass olive]

Hey, @viscid ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid ivy]

can someome check my appeal? Appeal #18a40f

[mystic lagoon]

How do I make a ticket? I got proof someone is cheating

Like screenshots of his pov

[shell valley]

Can I get banned from using a VPN?

[mystic lagoon]

Yea

You’ll either get banned or kicked until u turn it off

[shell valley]

It's already banned, help me

@glass olive

[strange pendant]

how to make a ticket

wanna report a kid

[hollow cosmos]

!report

[glass olive]

Hey, @strange pendant

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow cosmos]

!report

[glass olive]

Hey, @mystic lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shell valley]

Can someone handle my appeal?

[long wren]

No only banning admin can reply

[shell valley]

What do you mean, I don't understand@long wren

[long wren]

Only the admin who banned you can respond to your appeal.

[shell valley]

Ok thank you

[nimble plover]

how to check my appeals?

[long wren]

https://rustoria.co/support

[fallow pond]

how to report cheaters?

!report

[glass olive]

Hey, @fallow pond

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

^

[stone scaffold]

My friend tricked me into entering the banned code. When I log in as myself, I can't get back into the server. What can I do? I'm happy to have it checked. I've never used a program to help me play.

[long wren]

what your banned reason?

please submit an appeal https://rustoria.co/support

[stone scaffold]

My friend tricked me into using a banned ID.

[stone scaffold]

I sent it almost 2 days ago and there is no response.

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stone scaffold]

thank you

[mystic lagoon]

Sorry I made a mistake, the guy cheated on a different server but can I still get him banned on rustoria?

I mean like the dudes discord is dedicated to sell rust cheats

[long wren]

no?

[mystic lagoon]

Alr lmfao mb

[wraith spear]

I LOVE YOUR SERVER RUSTORIA

[long wren]

if you dont need help please move #general

[wraith spear]

i love you man

[long wren]

last warn

[thick nexus]

Quick question does any chat admin know how to get map vote server ips to use on staging branch?

I want server ips in map vote of eu main map1 and map 2 please

[thick nexus]

And where do i find it?!

[long wren]

click copy ip

[thick nexus]

No i mean this where do i join the map review server

[long wren]

you have vip?

[thick nexus]

Yes

[long wren]

staging

[thick nexus]

I meant the website

[long wren]

?

[thick nexus]

Like where you got this

On map vote it doesn’t show me this

[long wren]

website

[thick nexus]

Yea but where can i find or what is it called

[long wren]

https://rustoria.co/maps

[thick nexus]

I see i just figured out

Appreciate it crazy

[haughty thorn]

I've been waiting for a response to my ticket for two days. WTF

[long wren]

appeal
?

[shell valley]

Please take trouble to process my appeal.

[long wren]

please wait

[pastel flare]

@lyric basalt

[long wren]

come to discord?

[pastel flare]

yeah

[long wren]

!steamid

[glass olive]

Hey, @pastel flare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pastel flare]

come

[pastel flare]

76561199626245556

[long wren]

send a dm @lyric basalt with your steamid

[pastel flare]

why im kicked

because come discord rustoria - marzy

[long wren]

yeah

[pastel flare]

why?

[long wren]

dm marzy

[thick nexus]

why i cant view my old leaderboard on eu main? like last 2 force wipes there is nothing but only current wipe

[haughty thorn]

yes

[long wren]

It usually takes 1-3 days.

[viscid ivy]

guys, check my appeal pls Appeal #18a40f

[wooden surge]

Will Rustoria have any hardcore server in force?

[neat pumice]

None planned, no

[stone scaffold]

My friend tricked me into entering the banned code. When I log in as myself, I can't get back into the server. What can I do? I'm happy to have it checked. I've never used a program to help me play.

[neat pumice]

You can appeal, but I'll be honest - No friend is "tricking" you into getting banned, if they're your friend, you are likely associating with a cheater, and correctly banned as a result.

[glass olive]

Hey, @stone scaffold

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stone scaffold]

not my friend I was deceived

[neat pumice]

You can write whatever you feel is relevant in an appeal 🙂

[stone scaffold]

Appeal #47c808 Please take a look. Thank you.

[shell valley]

Please take trouble to process my appeal.

[brave venture]

preview server dosent work

[raven mist]

are you on staging?

[brave venture]

yea

[shell valley]

Please take trouble to process my appeal.@raven mist

[neat pumice]

There will be an admin responsible for your appeal - tagging random admins here won't speed up the processing time 🙂

[neat pumice]

Which branch are you using?

[shell valley]

Appeal #b6a07c
6 hours ago
I didn't cheat, I'm Chinese, I used a VPN
Pending
SEA Main
Ban
1 messages

[long wren]

we allow vpns 🙂

It has nothing to do with vpn

[hollow solar]

/tickets - Ban appeals:

[left turret]

Hey

I was banned at Rustoria all servers

My teammate didn't cheat but we banned

[gentle mica]

rustoria eu long vip You must log in before you can buy a package.

[long wren]

!appeal

[glass olive]

Hey, @left turret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[left turret]

I send

[pastel flare]

pls help marzy ignore me

[left turret]

@long wren

Appeal #fd1a44

[hushed rapids]

Hey i have question about player rbb does he got banned already #support

i wrote aticket about his cheating clan and i got response of no evidence of cheating

for the next day they are banned

[left turret]

It's not fair why cheaters are not banned, but us, those who have been playing for a long time and play well, are constantly banned.

[fallow marten]

Eu mondays

[viscid crypt]

where can I write an unban ticket?

[chilly hemlock]

cheater on Rustoria EU-East Long. ID:76561199700895016 NAMEDa-Zhang9527

[glass olive]

Hey, @chilly hemlock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[normal orbit]

please do not call out player names or steam ID's in discord, the fastest way of getting a cheater investigated is a ticket on our website.

[normal orbit]

!appeal

[glass olive]

Hey, @viscid crypt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly hemlock]

sry about that

[raven mist]

they were also already banned @chilly hemlock Appreciate it!

[chilly hemlock]

thanks

[spare roost]

so getting a tugboat and parking it at fishing village so it cant be raided and abusing the game mechanics is ok?

[hollow cosmos]

you can raid tugboats that are in safezone

you just have to shoot explo ammo or rockets from outside the safezone

[spare roost]

lmao

[hollow cosmos]

ive done it plenty of times

[spare roost]

so in short cheesing game mechanics is allowed gotcha

[hollow cosmos]

its a part of the game, nothing wrong with that

tugboats are very weak

[spare roost]

its the safezone that makes it strong lol

parking a base in the safee zone is not part of the game

thats a abuse of mechanic

theres a reason u cannot build there

[winter copper]

I bought the wrong VIP, how can I get it back?

[hollow cosmos]

#payment-support

[lean tinsel]

my main got hacked and i dont got acces to it my new main got banned for high risk account and ive made an appeal that was denied what can i do to get unbanned? i have never been banned on any other accounts or used cheats

[left turret]

please check appeal #fd1a44

[narrow isle]

#support, could you please check appeal: #879e47 I absolutely am not cheating you will see if you review

this is day 2 of the wipe and I have paid for VIP, please check this swiftly

[ruby granite]

the stretched r embed goes bananas.

[winter copper]

How long this the payment support takes

[distant fractal]

when is wipe in 10x eu today or in 2 days?

[drifting herald]

#server-info

[winter copper]

it said only one support it a time but i have 7

[pastel flare]

@long wren pls help marzy ignore me

[obtuse dagger]

/report

[glass olive]

Hey, @obtuse dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[obtuse dagger]

how can i report a cheater on US Server as a Eu player?

[obtuse dagger]

long time no see my young blood

admin please check Ticket #a1c093

100% proof

<@&874995535881326632>

[pastel scaffold]

admin if yall could check appeal #5058dc its been a day now and nothin has happened

[static quail]

Guy named Pembe cheating for hours on EU MONDAYS HE HAS 100 HOURS ON GAME

WE REPORTED THOUSAND TIMES

[torpid falcon]

damn just got banned for playing with a cheater bro

this is why i dont like why team mates inv random people

[dusky hound]

Hello, I was banned on Rustoria SEA Long server for “Cheating”, but I wasn’t using any cheats.
I had MSI Afterburner running, and I think it may have triggered a false positive.
I have already disabled it. This is my first incident.
My Steam ID: 76561199598965459. Could someone please review the ban?
<@&874995535881326632>

[hollow knoll]

THIS GUY IS CHEATING BANNNN HIM 76561199860158080

[viscid vine]

!appeal

[glass olive]

Hey, @dusky hound

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

Calling him out in game or discord won't help.

[viscid vine]

!report

[glass olive]

Hey, @hollow knoll

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dusky hound]

I have been waiting for an answer for 2 days already.

[viscid vine]

It takes 1 to 3 business days

Is it an EAC ban or Rustoria ban?

[dusky hound]

Rustoria

[viscid vine]

1-3 business days, only the admin who banned you can answer

[dusky hound]

I bought a new graphics card and tested the load on the server, and it got me banned.

[viscid vine]

Wellll, just wait for an admin to answer.

[dusky hound]

Ok,thanks

[left turret]

I waiting check my appeal 5 hours

[viscid vine]

Just like i said above, it takes 1 to 3 business days

[kind pewter]

i mean what is this admin doing that he hasnt responded to my appeal in 15hrs

[left turret]

Oh

I need to go Rustoria EU East Long at this Thursday....

[viscid vine]

Admins have personal life, just like you, or me or anybody else

[kind pewter]

seems to me like he falsley banned and isnt owning up to it

Cause he responded to my buddy in 2min

[left turret]

They issue erroneous bans, so they should be kind enough to review the appeals

[viscid vine]

Most of them have jobs, family that they need to take care, have a little bit of patience.

[kind pewter]

I understand but if you have time to make a ban you can atleast review the appeal

and give there statment

[viscid vine]

Admins can be wrong, that's why you can appeal the ban, but still you can't expect to have them 24h on Discord or game

[kind pewter]

What kind of proof do yall have to have in order to ban someone?

[left turret]

I've been banned by mistake for the third time, and it's starting to annoy me

[raven mist]

You cant possibly know what admin handles what appeal so that statement is just bs

[raven mist]

Not something we will disclose to anyone

[raven mist]

!steamid

[glass olive]

Hey, @left turret

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[left turret]

https://steamcommunity.com/profiles/76561199560655711/

[kind pewter]

i was told that the only person to review the appeal is the person who bans you

[raven mist]

You were banned for playing with a cheater

“Gaslight”

[kind pewter]

and my other friend that was banned made an appeal instantly and got a reply in 2 min

[raven mist]

Doesnt look like a mistake to me

[viscid vine]

Well yes but that doesn't mean if your friend got an answer from Shenzyyy, he will answer your appeal to

[raven mist]

What are u banned for

[kind pewter]

playin with a cheater

[raven mist]

!steamid

[glass olive]

Hey, @kind pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

What was the outcome of the appeal of your teammate

[kind pewter]

7 day ban

[viscid vine]

Well there is your answer

[raven mist]

So that will most likely appeal the same to you

[viscid vine]

.

[left turret]

he can't give appeal

[raven mist]

Why?

[kind pewter]

but the "cheater" wasnt cheating and theres no proof, we had literally died to a cheater when we got banned.

[raven mist]

!steamid

[glass olive]

Hey, @kind pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[viscid vine]

You can't possibly know if there is no proof

[left turret]

he can't play RUST, and he'll receive a confirmation request to log in on the website, and his computer will be taken away

[raven mist]

Nah clearly colyn can see what proof we are having

[marsh crypt]

I just joined the server and it said I got banned for cheating when this is the first time playing on modded servers

[raven mist]

Not sure what that means

[viscid vine]

Send your steamid here till @raven mist is here

[marsh crypt]

Ok

[viscid vine]

Or !appeal

[raven mist]

!steamid

[glass olive]

Hey, @marsh crypt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[kind pewter]

Im just on leave for the military and tryna play force thats it

[raven mist]

We wont be banning someone for cheating when theres no proof, simply wouldnt go well for an official server

[left turret]

his parents will take his computer away if they find out that he was playing rust

[viscid vine]

Lmao

[raven mist]

Thats honestly not our business, shouldnt have cheated then

[kind pewter]

i didnt get banned for cheating

[left turret]

heno cheating

[raven mist]

I know

[hollow knoll]

I DID NO RESPONSE

[raven mist]

Talking about your teammate

[raven mist]

You’ll get a response, if you created a cheater ticket give it a little while for us to review

[kind pewter]

do yall have to prove that he was cheating or is it yalls word over his

[raven mist]

!steamid

[glass olive]

Hey, @kind pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Still waiting for your steamid ^^

[marsh crypt]

76561199823995992
https://medal.tv/games/rust/clips/kPVLavgmJhlXzQQS3?invite=cr-MSxJeHAsMTYxNzE2NzU&v=120

[viscid vine]

He just told you

[left turret]

okay have you ever wondered if the banned player's teammate knows that they're playing with cheats? why ban teammates

[raven mist]

You’d benefit from the presence of a cheater

[kind pewter]

76561199670455963

[raven mist]

You got a gameban 176 days ago, come back in 4 days to appeal

[viscid vine]

And it doesn't matter if you knew he was cheating or no, don't play with randoms next time to avoid getting banned

[marsh crypt]

I was never gamebanned???

[left turret]

Is it possible to buy an unlock here?

[lyric basalt]

No

[left turret]

ok

[raven mist]

On your other account, yes you are lmao

[marsh crypt]

Huh?

[left turret]

my teammate will write appeal

[marsh crypt]

What account??

[raven mist]

Literally the same name as on your discord 😂

Jeez

[marsh crypt]

wtf?

[viscid vine]

Did you bought an account,

[marsh crypt]

No

This is my account

[stone scaffold]

My friend tricked me into entering the banned code. When I log in as myself, I can't get back into the server. What can I do? I'm happy to have it checked. I've never used a program to help me play.

[marsh crypt]

the Gamer one is my cousins

[raven mist]

Uhu, appeal in 4 days

[viscid vine]

!appeal

[glass olive]

Hey, @stone scaffold

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Looks like there was indeed enough evidence of your teammate cheating, if the appeal of your teammate was denied you will most likely be unbanned at the same time

[kind pewter]

okay fair enough

[stone scaffold]

I got scammed. What should I do?

[left turret]

@raven mist he will write appeal soon

[rotund hinge]

can someone look at my ticket? for appeal?

[hollow cosmos]

Hi, appeals take 1-3 business days to get a reponse!

[rotund hinge]

i been waiting 1 day

already

[hollow cosmos]

it could take up to 2 more days so please be patient.

[uneven berry]

can we get a cheating check on someone

[viscid vine]

!report

[glass olive]

Hey, @uneven berry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cold plinth]

!wipe

[glass olive]

Hey, @cold plinth

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[frosty gull]

how many hours do you need to be in a server for vote on the next map <@&274980199668645888>

jw

[hollow cosmos]

That is not disclosed in order to prevent vote rigging

[shut pawn]

76561199508526743

got false banned pls help admin

[hollow cosmos]

!appeal - you need to create an appeal rather than posting in here 🙂

[glass olive]

Hey, @shut pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shut pawn]

i made an appeal 16 hours ago no response

[hollow cosmos]

Appeals take 1-3 business days as stated in the bots message

[shut pawn]

so both my tm8s appeal gets responded to within a hour but mine takes days checks out

[toxic shard]

none of your teamate got unbanned, that should give you a clue how it will end up

[abstract pivot]

I buy vip but can't vote why?

[frosty gull]

to prevent vote rigging apparently bro

im waiting in the server rn to vote lmfao

[shut pawn]

i would LOVE to see whatever proof you have of me cheating it would actually make my day

[abstract pivot]

how long you need to wait?

[frosty gull]

0 clue

they cant say

[toxic shard]

obviously won't hapend

[toxic shard]

we do not provide this info

[abstract pivot]

How long have you waited?

[frosty gull]

so far 30 mins i think

[abstract pivot]

😄

bruh

[hollow solar]

@long wren
Hello, can I give you a ticket in person without linking my steam account?

[frosty gull]

https://cdn.discordapp.com/attachments/1164248526746833007/1213897897104379914/IMG_5566.gif

[shut pawn]

so i can get banned without being showed or told why i was banned?

[toxic shard]

can tell you it's in hours, non afk time btw

[toxic shard]

that's the norm, it always work this way

[frosty gull]

damn so i cant just chill in outpost and wait

[abstract pivot]

even buying vip?

[toxic shard]

not sure about the vip point

[abstract pivot]

new server not played, and bought vip. it should been fine right?

[neat pumice]

VIP doesn't override the time requirements

[abstract pivot]

rip

[toxic shard]

make sense to avoid people to spam buy vips

[shut pawn]

so i can have 0 bans 0 bans for playing with cheaters and i can get banned for no reason while being showed no proof. this server really is amazing

[abstract pivot]

@toxic shardYes it's fine.

[stone scaffold]

Could you please check? Appeal #47c808

[toxic shard]

I won't appeal your ban on discord, the admin in charge will respond to you in due time

[hollow solar]

@long wren
Hello, can I give you a ticket in person without linking my steam account?

[toxic shard]

We don't do tickets in discord, either f7 or ticket website

[hollow solar]

pls

i can link steam

[hollow solar]

Hello, I was banned from the Rustoria servers for the reason: cheating, but I did not use prohibited programs.
Server: Rustoria EU Monday
name; gaslight

[toxic shard]

appeal on the website we don't do appeals on discord

[hollow solar]

i can link steam

cant

[toxic shard]

why ?

[hollow solar]

it s not my account

[toxic shard]

why would you want to appeal an account that's not yours ?

[hollow solar]

my father's account(

[toxic shard]

then tell him to appeal

[lean tinsel]

my main got hacked and i dont got acces to it my new main got banned for high risk account and ive made an appeal that was denied what can i do to get unbanned? i have never been banned on any other accounts or used cheats

[hollow solar]

he lost steam account

we had a house on the spawn of newbies and I killed a lot of bums and I was banned because of a big kds

[fallen haven]

hello

i need help

[toxic shard]

your main account doesn't seems banned, recover it and play on it

[hollow solar]

i have 2k hours and get ban

[lean tinsel]

i cant recover it

[toxic shard]

why ?

you can always recover it

except if you used some shady website to buy games/...

[lean tinsel]

ive tried they own password email and now my steam authenticator

[toxic shard]

irrelevant, you can still recover it

[lean tinsel]

how

[toxic shard]

https://help.steampowered.com/en/faqs/view/3944-4D89-1B3E-27DE

[lean tinsel]

i think i tried that but i can try again

[toxic shard]

it works in 100% of the cases

[lean tinsel]

just annoying i have to switch between accounts to play

[toxic shard]

except if you bought your games on shady website

[lean tinsel]

are you sure theres no way i cant just play on my new main?

[toxic shard]

if your old account get banned your new one would too

you want to recover it

you are still 100% responsible of what is happening on your "old" account

[lean tinsel]

my old account isnt game banned or anything i know the person who took the account from me

no bans or nothing so i dont understand why my new account is banned

[hollow solar]

@toxic shard i have old account 2008 years(

[toxic shard]

doesn't change the fact you need to appeal on the website

[toxic shard]

even worse ? why can't you recover it then ? it's literally steal ...

there is no difference between stealing your phone and steam account ... take action ...

[lean tinsel]

i could probaly recover it but theres no point when my skins where taken out im tryna play from my new main which ive spent money on

[toxic shard]

yet*

it's still considered your account

[lean tinsel]

i know for a fact it wont be they dont play games and dont own a pc or nun anymore im just tryna play oria wit my skins

[toxic shard]

well you are free to join rustoria with your old account

[lean tinsel]

dont understand a high risk account ban if i can provide any proof needed im not cheating

[thick nexus]

why does it keep asking to buy vip when i havew vip in eu main i cnat view map in staging branch?

[toxic shard]

you can't even proove ownership of the old account ? (to steam)

[thick nexus]

@toxic shard what can i do?

[lean tinsel]

whats the point with no skins on my old account and money spent on my new one

[toxic shard]

vips takes up to 30 minutes to sync on map preview servers

[thick nexus]

so i wait 30 min on staging branch?

[toxic shard]

maybe less, it's "up to"

map preview servers don't have the vips synched in real time

[lean tinsel]

not tryna switch between accounts every time i want to change servers with skins

[toxic shard]

recover your old accont, proove ownership of it and then we will see

[lean tinsel]

ok

[thick nexus]

i have been on st6aging for more than 30 min

and it keep asking me for vip bruh

[toxic shard]

In this case make a #payment-support ticket

[clear halo]

where to file an appeal?

[drifting herald]

!appeal

[glass olive]

Hey, @clear halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solid crater]

jsut got banned for playing w cheater wtf?? is there an admin i can talk to?

ive got thousands of hours on this server i need dis shit fixed homie

[drifting herald]

!appeal

[glass olive]

Hey, @solid crater

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solid crater]

1-3 days??? i appealed on website but id love some expidition pls this is the only server we main on

would greatly appreciate help

i need a voice chat admin. humbly requesting

[neat pumice]

A voice chat with an admin isn't going to speed up your appeal process, you'll need to wait like everyone else 🙂

[solid crater]

@neat pumice i hear u jsut feel like waiting is futile if i could speak w someon1 it would eb leared up instantly

[neat pumice]

That's not how the appeal process works here I'm afraid - you'll be told in your appeal what the nature of the case is

[solid crater]

@neat pumice i simply and humbly request expedition considering the time/ money ive spent on this server. thank you for your time

[balmy cypress]

Looks like someone on your team got gamebanned, we don't speed up appeals for people who have spent money as its not fair or how we do things.

We will ask the admins to get back to you as soon as they have a chance, you could benefit from writing in the appeal how you met the person who was banned if you know who they are.

[solid crater]

@neat pumice ive included as much info as possible on the website. i have no idea who or what happened. our team ui had a few neighbors but they werent in our base and we only jsut mett hem like today. no suspicions whatsoever

[silent snow]

burh

[dire slate]

how long time does andmins take to respond to appeals?

[solid crater]

str8 up bro like its an easy fix how tf it take 1 hour to verify an appeal after u get a response already. losing daylight for being wrongfully banned smh

[pastel scaffold]

its been 22 hrs man

[pastel scaffold]

idk, but i made mine at 5:30 yesterday

[solid crater]

idk but im just tryna get unbanned cause a random neighbor on my ui who i had zero interaction w got game banned. literally have nothing to do w it

think they should check the logs before just banning from ui. makes no sense, theres nothing wrong w having neighbors and u cant predict if theyre cheaters until u see it

now 2 hours of prime time wasted ;D

[atomic frost]

Hello, I have a problem logging in to the 2nd map on the server EU Medium (the map that is still being selected)

[long wren]

preview server?

[atomic frost]

Yes

client.connect 91.99.217.115:28010 connect map 2 EU Medium

[long wren]

you have vip and on staging?

[solid crater]

bro im begging for someone

[atomic frost]

The VIP is present, but I'm not sure about the other two

[long wren]

have you submitted an appeal?

[solid crater]

@long wren yes, i received a reply almost 2 hours ago. this is the most black and white case. like literally am completely innocent. im gonna lose my main time to paly because of wrongful ban its frusturating. ive sent all the info necessary can some1 just click the button already

[long wren]

please wait for a response to your appeal.

[solid crater]

love it

[full timber]

Average cheater excuse

[solid crater]

@full timber L ragebait

[full timber]

W ragebait

I’m a ukn demon anytime anywhere

I’m a scripted hehehehe

Scripter

Only kidding don’t ban me

[balmy cypress]

Just wait, we are busy and reply when we can

to keep messaging here is not speeding things up, i am having to spend time to write to you here rather than doing other things like reply to your appeal

[solid crater]

@balmy cypress apologies. jsut frusturated bro

[full timber]

Good boy

[balmy cypress]

you just have to wait like 5-10 mins

stop spam connecting

will make it take longer

[solid crater]

ok got it ty

[granite wolf]

hey luke or any admin got a question about team limit on rustoria servers

[late violet]

Hi Luke,
Hope all is good with you man. Been a while since we caught up.

[hexed nimbus]

All info on that in #server-info

[frozen thorn]

any admin ?

full cheat

a guy 76561199329723070 full cheat

!report

[glass olive]

Hey, @frozen thorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[solid crater]

@balmy cypress it let me in but i restarted my game due to lag and now it says 6d 20h ban again. do i need to just wait another 5 mins??

nvm we good again

[dire slate]

how long time does andmins take to respond to appeals?

[torpid falcon]

i got banned too bro one of the neighbours on team was cheatin apparently

[dire slate]

admin?

i just want to play

@balmy cypress

[misty scroll]

1-3 days

[dire slate]

bro i want to play us monday i don't got nothing to do

[loud jay]

I wrote an appeal and it was rejected. When will I be able to write again?

[toxic shard]

you would only be unbanned early if the cheater ban get liften before hand

[dusky hill]

What should I do? My account was banned for cheats, but I play without cheats. Is it possible to check my computer or what should I do next? After all, I am clean and they gave me a lifetime ban?

[toxic shard]

second appeal is only possible for timed ban (gamebans happening outside of rustoria)

[serene glacier]

any admins online to talk with ?

[toxic shard]

if it's not related to a ban/appeal or a report

[serene glacier]

someone on my team was cheating and i got playing with cheater ban for 6 days and want to talk to ssomeone about it

[toxic shard]

well your ban will remain if his ban remains

[serene glacier]

well that mf was cheating i have no part of what someone doees that i dont play with

[dusky hill]

Hello. please help me!(
What should I do? My account was banned for cheats, but I play without cheats. Is it possible to check my computer or what should I do next? After all, I am clean and they gave me a lifetime ban?

[toxic shard]

#support message

[loud jay]

my team's problem is that our teammate was banned for cheats and the whole team, too. the teammate wrote an appeal and it was rejected, but there were no checks and all that.. It's not the first time I've played with this teammate, and I know he's clean.

[toxic shard]

read above : #support message same situation

[dusky hill]

What should I do for the appeal if I don't use cheats and I was banned, but the appeal was canceled without checks?

[toxic shard]

if your appeal got rejected, the case is closed

[dusky hill]

I was probably banned because I have 300 hours, but I have a main account where I have more, the administration didn't even want to listen to me.

[loud jay]

is it possible to contact the admin who gave us the ban?

[dusky hill]

Can I request a voluntary check of my account for traces of a ban?

[toxic shard]

did you provided the main account in the appeal ?

[dusky hill]

no

[toxic shard]

why ?

[dusky hill]

I played on the account that is not the main one, it got banned and I submitted an appeal from it. When I logged into the main account, I automatically received a ban.

[toxic shard]

doesn't respond to my question

[dusky hill]

Should I file an appeal from the main account?

[dusky hill]

yes/

in chat

[torpid falcon]

i got banned for association in the same team as @solid crater who is now unbanned i litteraly logged into the server with new random people on ui and then 10 mins later i got banned for assoc

never interacted with the guy or anything appart from running past him a few times

[toxic shard]

why would you add random people in your team ui ???

[torpid falcon]

idk im not leader

i just joined server and he was in team ui

[magic wharf]

I'm in the same boat Marc

[dire slate]

Me 2

[toxic shard]

well you choosed to join the team ..., your actions, your responsability

[dire slate]

he was a neighbor

[torpid falcon]

i was in the team before i logged out

logged in next day for 10 mins and got banned

[toxic shard]

I would recommend to go complain to your team leader

[torpid falcon]

im solo

[toxic shard]

if you are in a team you are not solo

[torpid falcon]

we where just a bunch of neihbours on team ui

one of us is unbanned but the rest arnt

[magic wharf]

How were we supposed to know this guy was cheating? We're just allying with people because we had a big zero next to us

[toxic shard]

why were you in the team ui ?

[torpid falcon]

because we all lived close to each other

[toxic shard]

I mean you choose to ally with a cheater ...

[torpid falcon]

bro

i logged on for 10 mins and got banned

idek who he was he was in the team when i logged on

[toxic shard]

still ?

[torpid falcon]

do u not understand english?

what ur saying makes no sense considering one of the neighbours in the team is now unbanned

[toxic shard]

yes, I understand that you were in team ui with a cheater, he got banned and you got associated ban

ok well make an appeal on the website, if it got rejected there is a reason

[torpid falcon]

i did when i got banned

[magic wharf]

We did

[torpid falcon]

8 hrs ago

[toxic shard]

appeals takes 1-3 days

[torpid falcon]

so why is the other guy already unbanned?

he was litteraly in the team ui with us

[toxic shard]

because he did the appeal when the admin in charge was awake

[torpid falcon]

bro i did it as soon as i got banned

[magic wharf]

Same

No response

[toxic shard]

well then I don't know, it's just a question of the admin in charge being avalable

[torpid falcon]

idek who the admin was

[toxic shard]

you won't know

[torpid falcon]

stupid ass people man this is why i always say never invite randoms

[toxic shard]

that a good behavior

[toxic shard]

you don't have an appeal open

actualy livid you never appealed any ban

[magic wharf]

I did??

[toxic shard]

on which account ?

[magic wharf]

I appealed it directly on the website

[toxic shard]

well livid you won't be playing rustoria any time soon

[magic wharf]

?

[toxic shard]

your gameban

https://rustoria.co/rules

check the rules

[toxic shard]

Your appeal is still open/under review

[torpid falcon]

ty

[toxic shard]

your appeal is obviously useless as the PWC will expired before the other one

[dire slate]

is my appeal open?

[toxic shard]

funny livid is not saying anything anymore

[toxic shard]

still open, but you did it 3h ago only

[dire slate]

ok