support

[earnest heron]

I don't know how the administrators allow these types of players on the server who are cheating.

[stiff widget]

Banned thank you!

[near halo]

CHEATER ON US MAIN

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

hard cheating aimbot

[delicate quarry]

76561199789478750

us main

[frozen thorn]

idk how u let this cheater with obvious esp

[long wren]

please make a ticket

[frozen thorn]

it was night and we was full cruching to his base , and he was waiting us on roof

wtf

and i saw him looking at my friend behind the wall wtf

and u still say he is not cheating lmao

[hollow cosmos]

consider putting this in a ticket rather than in here

[hollow cosmos]

!report

[glass olive]

Hey, @frozen thorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frozen thorn]

even his profile is private lmao

[hollow cosmos]

again, make a report

[near halo]

<@&274971100184576010> can you ban this player already hes hard cheating and defending his friends

76561199789478750

hes literally admitting in chat

[long wren]

make a ticket

we dont take reports in discord

[near halo]

and advertising it

[delicate quarry]

cheater playing on your server for free

[glass olive]

Hey, @delicate quarry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glossy lodge]

hi i was playing a few days ago normally but now I and most of my friends can’t connect, we are all from Australia, and it worked before I have tried resets, files, hotspot, etc. has my IP may have been rate-limited or blocked?

the server is rustoria.co sea main and it says disconnected: connection attempt failed

[gaunt ocean]

toria long have 5 minutes to reconnect?

[long wren]

we have 2min grace period

[glossy lodge]

crazy give us some help pls?

[long wren]

go into the Rust folder, delete the map file, and try connecting.

[glossy lodge]

sorry for the wait

but it didnt work

[upper burrow]

can i help me?

[long wren]

어떤 도움이 필요하시나여

[glossy lodge]

u mean network i havent paided for anything

[neat pumice]

#network-support-old

[long wren]

oh shit ahahhaah sorry

[upper burrow]

그 같이 하는 팀원분중에 뉴비인데 해킹 당한적이 있다고 하셨다고
근데 러토가 밴이 계속 뜨더라구요 치터로

[long wren]

그팀원분은 웹사이트에서 항소를 만드셨나요?

[upper burrow]

해킹 당해서 러스트 사이트에 문의는 했다고 하는데 그것까지는 잘 모르겠네요

[long wren]

계정 해킹당하셨으면 스팀에 문의해야될껄요?

팀원분에게 https://rustoria.co/support 여기서 항소를 제출해달라고 말씀좀 전달 해주실수있나요?

[upper burrow]

네네 지금 하고있어요 감사합니다

[long wren]

해킹당하셨으면 항소에 해킹당한걸 증명하시면됩니다

[upper burrow]

넵!

[tired solar]

admins i appealed 4 days ago but im not getting unbanned

[tired solar]

@raven mist can you help me?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud sparrow]

This fuckass support just ignoring me nah

[ocean thistle]

Please state your issue

@proud sparrow you can type again

[proud sparrow]

@ocean thistle my friend got banned for high risk account we tried to appeal 4 days ago but we didnt get any response

[ocean thistle]

Sometimes it does take longer, so I do apologize for the wait. Where is your friend?

[proud sparrow]

@tired solar Its him

[ocean thistle]

Thank you

Checking

[proud sparrow]

Thank you to

[ocean thistle]

Ah, your friend didn't response to the appeal for a few days so it got suspended until he responds. He has responded 10h ago so he will need to wait again. I do see he has his Discord verified with our website so he will receive notifications in his Discord direct messages.

[proud sparrow]

Ok thanks

[ocean thistle]

No problem Thank you for your patience

[primal drift]

!ticket

[glass olive]

Hey, @primal drift

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[chilly swallow]

Hi good morning. Yesterday one of my friends got banned (gamebanned) a few hours later facepunch unbanned him but the rest of the team and I got banned from rustoria for "playing with a cheater" what we can do bc is just funny that the suspect of cheat now can play and us no

[ocean thistle]

!steamid can you give me your steamid

[glass olive]

Hey, @chilly swallow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[chilly swallow]

76561199873169625

[ocean thistle]

Checking

[chilly swallow]

thanks really appreciated

[ocean thistle]

Resolved. Please allow 15 minutes for the fix to sync before connecting to our servers again for you and your friends. :)

[chilly swallow]

@ocean thistle Thakns. All my friends are unbanned too?

[ocean thistle]

Correct

If I miss anyone please come back here

[chilly swallow]

u are the best. Is there a way to rate your service here?

[chilly swallow]

alr

[ocean thistle]

It's not necessary, it is my pleasure I hope you enjoy your time on our servers

[chilly swallow]

[stiff arch]

@ocean thistle Hello I wanted to know the reason for my ban

Yesterday I went to sleep early to play early today and when I saw I was banned for 7 days

[ocean thistle]

What does the kick message say?

[ocean thistle]

If you're banned for 7 days then most likely it's for playing with cheater ban

[stiff arch]

@ocean thistle wow, that must be why, since I joined the team yesterday I literally didn't know if someone was cheating or something like that

@ocean thistle Could I revoke the 7-day ban?

[ocean thistle]

!appeal you may appeal. to do so please follow the instructions here

[glass olive]

Hey, @stiff arch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stiff arch]

@ocean thistle Could you please see who was cheating for me?

[ocean thistle]

What's your appeal id

[stiff arch]

@ocean thistle Appeal #ad6268

[ocean thistle]

You may request who it was in your appeal

[stiff arch]

@ocean thistle how do I do this

[ocean thistle]

By sending another message

It functions like a chat :)

[stiff arch]

@ocean thistle If I open a ticket to try to revoke my ban, can I make an appeal to see who on the team was using something?

[ocean thistle]

You may send another message in your current appeal

I can see you successfully done so

Please be patient :)

[stiff arch]

I understand, thank you. I just asked there, I'll just wait for the answer. Thank you for your attention 🙂

[ocean thistle]

No problem, happy to help

[mellow cargo]

Appeal #c0d45e

please admins im not cheating why denied my ban that weird

play rust like 5 years 0 game banned 0 vac banned and i get banned for cheating like this please guys

[ocean thistle]

Your appeal was denied and your ban is permament.

[tired solar]

@ocean thistle for how long should i wait for unban?

[mellow cargo]

I want a reason just reason please and i will go

[ocean thistle]

I cannot guarantee an unban, but you will receive a response whenever your admin is available to respond.

[tired solar]

ok thank you

[ocean thistle]

"Cheating." It is the same as your kick message.

I wish you the best of luck elsewhere, but you are not welcomed here.

[chilly swallow]

I tried to enter but im still banned

[ocean thistle]

Taking a look

[ocean thistle]

Strange! You were unbanned 1 hour ago.

[chilly swallow]

idk

[ocean thistle]

Can you wait 15 more minutes and try again?

[chilly swallow]

[ocean thistle]

I'll be around, just @ me if you still have issues connecting

[mellow cargo]

If I am a cheater I will get game banned just remember this

i help you guys hunt soo many cheater for 5 years and You abandoned me like this

idont need you Hai to reply this message need all admins see this message

and GOOD LUCK GUYS !

[raven mist]

What are you talking about?

[iron hornet]

reports he means

[raven mist]

Still confused on what he is referring too

[iron hornet]

he means he reported cheaters for 5 years

idk tbh

[raven mist]

Uhmm alright

[rotund fossil]

and he thinks that he got false banned

[raven mist]

I mean, they seem to be gamebanned

🙃

[rotund fossil]

u want to see the transcation he sold his account

[raven mist]

Still his responsibility sir

[rotund fossil]

wdym?

[stiff arch]

@ocean thistle Can you see my ticket or do I have to wait for a superior to solve my problem?

[raven mist]

Your account = your responsibility

[sacred bobcat]

Why am I banned?

[raven mist]

No idea, i do not know who you are

[iron hornet]

lol

[raven mist]

Make an appeal on bans.rustoria.co @sacred bobcat

[proud sparrow]

@ocean thistle hello my friend didnt get any dm message

[sacred bobcat]

I am P5TK I don't know why I am banned

[ocean thistle]

He has not received a response yet to his appeal. Once he receives a response he will be notified.

[raven mist]

!appeal

[glass olive]

Hey, @sacred bobcat

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred bobcat]

OK

[ocean thistle]

You need to wait for your admin to respond.

[stiff arch]

@ocean thistle oh thank you, I will wait for my administrator's response

[proud sparrow]

You can check his pc if u need

[raven mist]

We dont check pcs if you’re already banned

[proud sparrow]

He got banned for suspicious account you dont have a good reason to ban him

[raven mist]

Thats your opinion, if theyr banned for high risk account there’s for sure a reason

[proud sparrow]

Then why u didnt check his pc before he got banned?

[raven mist]

We do not check pcs, if theyr banned for it theres a reason.

[proud sparrow]

Just because some noobs reported him 20 times does not mean that he playing with cheats

[raven mist]

Those bans have nothing to do with reports/spamreports

Also not going to keep discussing someone elses ban with you

[proud sparrow]

He is my teammate

[raven mist]

Still not your ban

[proud sparrow]

And u ignoring him

[raven mist]

They can wait for the admin to contact them

Like i believe Hai said above

[proud sparrow]

Ok

[raven mist]

^

[proud sparrow]

Thanks

[mellow cargo]

Hello
Im reaching out regarding my recent ban. I understand Rustoria holds players accountable for account activity but I want to clarify that the account in question was sold through G2G I no longer had access or control over it when the violation occurred

I have evidence of the sale, including transaction records and chat logs with the buyer on G2G. Im happy to provide this as proof.

I have been part of the Rustoria community for over 5 years, and my current account has 500+ hours on it. I’ve always followed the rules on the accounts I actively play. Im requesting a fair review of my situation.

Please let me know what information or proof you need from me.
and i got a yt chanle that i upload vids for my rust gameplay
not only that but i sold the account for 500$ usd i didt think someone with there right mind will turn cheats on
and ukn gave me a permnet ban but when i gave the the evd they made it 180days

Thanks,

[chilly swallow]

@ocean thistle Now yes. Thank u

[livid tapir]

Account selling violates steam TOS, this may and probably won’t be a defence

[rotund fossil]

@raven mist

[rotund fossil]

u said that he got banned because of his account that he sold that got gamebanned shouldn`t he get ban evasion ?

not cheating ban? @raven mist

[vivid kestrel]

Ticket #ff6cd8

[raven mist]

His main is banned, what his current account situation is is handled by another admin. if theyr banned for cheating then thats it

[rotund fossil]

man this is so random

he got unbanned from ukn idk why is he ban for cheating on ur servers

[raven mist]

UKN has nothing to do with us

Because, they were most likely cheating?

Also - im not going to keep discussing a ban thats not yours

[rotund fossil]

@raven mist the admin that replyed to him on the apeal he didnt even read the text my friend typed he just said no apeal for u what does this even mean

[rotund fossil]

(ban evasion)

[raven mist]

He probably denied the appeal based on the evidence we're having

[rotund fossil]

xD what evidence dying to a bear with ak what an evidence

[raven mist]

Thats what you think 🙃

[raven mist]

Again ^

[rotund fossil]

bro ur admin just dont want to do his work cause he probably dont have a evidence about him he just went and banned him

[vivid kestrel]

Ticket #2e2894

[raven mist]

Again what you're thinking

[vivid kestrel]

he logged in and closed doors after being banned

[raven mist]

Why would we ban someone without evidence?

Makes no sense

[rotund fossil]

can i see the evidence ? how about u see and evidence about him that proves he is not cheating?

throw this whole wipe

[raven mist]

No you cannot lol

[rotund fossil]

yea that`s what i thought

[raven mist]

Correct like any other reputable community you wont ever get evidence

[mellow cargo]

@echo venture read please and thx for ur time ❤️

[rotund fossil]

he have multiple clips of him killing and there`s nothing wrong with him Ur admin just want to have fun banning false bans instade of banning cheaters

[raven mist]

Sure.. because false banning would surely be positive for an official community

Feel free to dm our staff managers @balmy cypress of @neat pumice if you think its unfairly handled. But dont get your hopes up high

[rotund fossil]

xD alr

[crystal elbow]

why not ban for voice chat

[raven mist]

!report

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neat pumice]

Handled, thank you! 🙂

[gleaming gulch]

on the hapis island there is multiple places you can look through the grounds 3 spots at security tower

[proud sparrow]

@ocean thistle admin just fucking denied my friend

when we tried to appeal fucking ban

[tired solar]

so unfair

thank you admins

[weary crane]

disconnected: cheating

HELP

[drifting herald]

!appeal

[glass olive]

Hey, @weary crane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[craggy hearth]

!appeal

[glass olive]

Hey, @craggy hearth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled escarp]

!ticket

[glass olive]

Hey, @grizzled escarp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[upper perch]

!ticket

[glass olive]

Hey, @upper perch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tired solar]

!ticket

[glass olive]

Hey, @tired solar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[craggy hearth]

!ticket

[glass olive]

Hey, @craggy hearth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hoary plover]

@gloomy sparrow

i need to get unban

[tired solar]

admins help

[misty scroll]

Submit an appeal, there's a link right above your message

[misty scroll]

What do you need help with?

[tired solar]

i got denied my appeal

[misty scroll]

Then the ban will stay

[tired solar]

but I dont cheat

how can i solve this

[misty scroll]

You were told in your appeal how to solve it: "Play on your main account"

[tired solar]

but I cant play on it

[hoary plover]

@misty scroll i did can you do it

[tired solar]

it has a ban also

[hoary plover]

pls

[misty scroll]

You need to wait for a response like everyone else

[hoary plover]

wher do i see it

[misty scroll]

On the website where you made the appeal

[hoary plover]

ya

[misty scroll]

Yes

That's where you'll see it 😄

[hoary plover]

it say nexted but i cant clik it

[tired solar]

the only server that I was able to play on main account is rustoria but i got also banned there for a high risk acc

[misty scroll]

If you're banned and your appeal was denied then that's it, the ban is staying

Not much more I can help you with here

[misty scroll]

What?

[tired solar]

but is it possible to appeal again?

because i didnt even cheat

[misty scroll]

It is not possible to appeal again, and you're not banned for cheating

[tired solar]

then what is the risk of my account?

[misty scroll]

You're playing on a high risk account, you need to play on your main account as you were told in your appeal

I'm not going to continue discussing the ban with you, move to #general

[hoary plover]

i cant do next

[misty scroll]

On what?

Send a screenshot

[hoary plover]

on the applie

[misty scroll]

Send a screenshot please

[tired solar]

can I tell last thing?

[misty scroll]

I'm not interested in discussing your ban, the response in your appeal is clear

[hoary plover]

dms

[cinder finch]

how can i report a cheater

[misty scroll]

On https://rustoria.co/support

[proud sparrow]

<@&274971100184576010> who can help my friend

[misty scroll]

Who is your friend and what do they need help with? A little information goes a long way 😄

[proud sparrow]

why is @tired solar cant appeal again

[harsh pendant]

How much time wait to answer to my appeal

?

[wispy dirge]

?steamid @tired solar

[glass olive]

Hey, @tired solar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wispy dirge]

1-3 buisness days

[proud sparrow]

1 min

76561199817111664

its his second acc

@wispy dirge

76561199444576702

his main

[west osprey]

Your friend has already been given their answer

[proud sparrow]

BUT HE PLAYS WITHOUT ANY CHEATS

WTF U BAN NORMAL PLAYERS BUT NOT THE CHEATER FIX YOUR FUCKING SERVER RUSTORIA

I SPEND LIKE 50 EUROS ON THE RUSTORIA TO GET MY TEAMMATE FUCKING BANNED FOR NO REASON

FUCKING NOOBS PLAYING AND REPORTING HIM CUZ HE KILLED THEM

AND NOOBS THINK THAT HE IS CHEATER AND REPORT HIM

FUCKING RUSTORIA

[worn glacier]

rustoria eu east

cheter "ВАЛЕРА"

cheter "Бам-бам-бам"

cheter

[modest mortar]

!ticket

[glass olive]

Hey, @worn glacier

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[drowsy meadow]

Hey! There is any rule for not useing Rust+? Because i cant add smart switch to my app… it is only on rustoria (long) the smart alarm works fine but dose not show in the app as paird device, but i geting notifications.

[drowsy meadow]

Bro, i can tell you that there is no miss bans 🤣🤣🤣 they are not even care about real cheaters… last wipe (long) i reported 8 guy. From that 8 guy only 1 got baned by admins, the other 7 got banned a week ago (by anticheat). So rustoria admins dose not ban anyone xddd only rage cheaters 😂😂😂😂😂

[raven mist]

Can you post me the 7 players that got eac gamebanned?

Or send me your steamid?

Not a single one of your reports got gamebanned @drowsy meadow

Did you f7 or used our ticket system

[lyric hearth]

qq
bro
help pls
rustoria eu medium
on security tower There is a place where it kills instantly
my loot is there, please help me

[neat pumice]

Hello, we cannot help you retrieve loot on an official server I'm afraid - I presume you flew into it with a minicopter?

[lyric hearth]

no, you can enter through a green card, but there's a tunnel that kills you instantly

[neat pumice]

Do you have a screenshot of where it is? If so, send me a DM, and I'll forward to the devs, if they're not already aware 🙂

[drowsy lintel]

@gloomy sparrow kan du hjälpa

[lyric hearth]

pm

[jolly plinth]

yo so we false banning now

[hollow cosmos]

Very very unlikely

[jolly plinth]

idk i got banned for cheating and i have no program opened besides snap spotify and crosshair x

[hollow cosmos]

!appeal - You should make an appeal then

[glass olive]

Hey, @jolly plinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jolly plinth]

k

[zinc hearth]

i got banned for nothing
High Risk Account
https://steamcommunity.com/profiles/76561198100861445/ - my steam

[glass olive]

Hey, @zinc hearth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid kestrel]

Ticket #6f1bd2

what is my luck

i met 4 cheaters in 2 days

i bet its the same duo

[past comet]

Was banned for using a VPN i have made a appeal but have not heard anything

[hollow cosmos]

appeals take 1-3 business days

[past comet]

Is it even appealable?

[hollow cosmos]

all bans can be appealed

[past comet]

Like I have no problem on any server just Rustoria

[brave tangle]

50 euros ? bro got scammed

[vast sable]

I got banned for cheating and my appeal got insta denied can i get pc checked or something i am not cheating i clipped me getting banned also.

[cinder finch]

i got banned for cheating and i didin't even use anything like im clean asf how tf is this anticheat work becouse i don't have any cheats and im ready for pc check

like i can't control a p2 recoil XD

[past comet]

Same bro some bs like banned for a VPN to keep my acc safe from all the Chinese dickheads stealing accounts is BS

[modest mortar]

!appeal

[glass olive]

Hey, @cinder finch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric hearth]

pls help !

[dire fossil]

hello i got game banned on r6 on a diffrent steam account from my main rust account is their will i be banned on rustoria

[misty scroll]

We don't look at bans for other games as relevant

[dire fossil]

ok thank u

[dire fossil]

wait would it connet to my main steam account tho cuz i doesnt rustafied and other servers dont let u have game bans on other servers and if u do will not let u play

[misty scroll]

Not too sure what you're asking about here

But we don't care about a ban on R6

As long as it's not for Rust

[cinder finch]

can you see my apeal

[misty scroll]

Appeals are responded to within 1-3 days, often much sooner

[dire fossil]

i mean would admins be able to see that i have a game ban on a diffrent steam account cuz i dont want to be playing a server and just get randomly banned cuz of it

[misty scroll]

You're not going to get randomly banned for that

I'm telling you we don't care about it unless it's for Rust 😄

[dire fossil]

ok alright thank u for your help

[dreamy slate]

Why was my whole team banned reason teaming with cheater can I get more info on this If there was an actual cheated id like to know so the rest of my group can stop playing with him

[minor temple]

!steamid

[glass olive]

Hey, @dreamy slate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dreamy slate]

76561198216575500

[minor temple]

Sent you a DM

[crisp crow]

i got banned for no reason

[minor temple]

!steamid

[glass olive]

Hey, @crisp crow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[crisp crow]

76561199009669717

[vale cobalt]

Hello, today I was playing on Rustoria from one computer and everything worked fine.
Later, I moved to a different location and tried to play from another PC, but now I'm getting the error: "Connection Attempt Failed" when trying to join the server.
It only lets me in if I use a VPN, but without a VPN it won’t connect at all.
Thank you!

[fossil schooner]

Banned for association, can i get any more details?

steamid: 76561198178482073

[modest mortar]

!appeal

[glass olive]

Hey, @fossil schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

make a #network-support-old

[wheat pewter]

Playing with the cheater, and what do I have to do with it? I didn't cheat, I don't know who cheated either, I wasn't with any cheater, please I need to get in, I had nothing to do with it.

[long wren]

submit an appeal

[wheat pewter]

They rejected it super fast, I don't even know what happened, it was out of nowhere after having played for more than 7 hs

I've probably played more than 15 hours since the last clean yesterday, but how come they ban me out of nowhere, I don't understand.

[vocal lintel]

!ticket

[glass olive]

Hey, @vocal lintel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cedar zealot]

!appeal

[glass olive]

Hey, @cedar zealot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brave tangle]

bro what 😭

[topaz carbon]

@support i got kicked high risk account ??

[hollow cosmos]

!appeal

[glass olive]

Hey, @topaz carbon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[topaz carbon]

hey support team i made an appeal do you think il be back on tonight no pressure or anything

[topaz carbon]

Appeal #fcf785

xdxd

[near halo]

<@&274971100184576010> once again a rage cheater on your server

76561199318152058

Rustoria US Main.

[topaz carbon]

<@&274971100184576010> xx

[shy remnant]

!report

[glass olive]

Hey, @near halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

bro you deadass just made a new discord today just to play the server, you probs just bought alt account

[shy remnant]

No need to tag us, your appeal will be looked into as soon as possible

[topaz carbon]

ok thank you sorry

is it possible it will be tonight

scared of offline raid

[crisp crow]

<@&274971100184576010> could I get a reason for my ban

76561199009669717

[shy remnant]

The ban reason is shown when you connect or get disconnected from a Rustoria server

You can also appeal and you’ll have the reason shown on the website

[glass olive]

Hey, @crisp crow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

1-3 days

Sitting in voice won’t speed up the process I’m afraid

[topaz carbon]

dam rip wipe

[crisp crow]

i got banned for association but by teamate was not cheating I want to know what did he got banned for

[shy remnant]

You said it, he apparently got banned for cheating

[crisp crow]

well I had his pov most of wipe how could he be cheating if i m watching him

no accustions or nothing just a random ban

[shy remnant]

Well idk ask them

[crisp crow]

ur are an admin u can check why he got banned

[shy remnant]

Cheating

You said it

[crisp crow]

ye well what cheats

[shy remnant]

I don’t know and I can’t tell even if I knew it

[crisp crow]

i can accuse you of cheating without any proof

[shy remnant]

We never ban without proof

Never ever,

[crisp crow]

well show me the proof pls

[shy remnant]

We do not show proofs to players

For obvious reasons

[crisp crow]

cant make this shit up

So i can accuse you of something not back it up and I m still somehow right?

[shy remnant]

Idk what you don’t understand in « We always have proofs / reasons to ban », you’re comparing that to you randomly accusing me without evidence when I’m saying we always have evidences

We just don’t show these off to players for an obvious reason which is : cheaters would know exactly how we catch them

Makes sense ?

Please put in an appeal

[crisp crow]

no bcs there is a bunch of yt videos that people make on how to catch cheaters

[shy remnant]

Yeah, their problem

We do have our things and we won’t show these off

We don’t want to make our work harder by actually showing everyone how we exactly catch them

[crisp crow]

I rly dont understand if I was cheating why would i make a farm base

[shy remnant]

Ask Facepunch if they would give you proofs of how they catch people with EAC

[crisp crow]

can you tell what type of cheats

[shy remnant]

No

Is it actually your friend ? Or just some random people you met ?

[crisp crow]

random

[shy remnant]

Well… I’m sorry but they got you

[crisp crow]

tell me how I should avoid it bcs you obvisouly know he was cheating'

[shy remnant]

I’m not saying I know he was cheating, I just stand on facts as they are banned for it :/

[crisp crow]

can i get unbanned

[shy remnant]

I would never invite randoms in my team, number one rule in rust is to not trust anyone

[shy remnant]

Your ban is a temporary ban

[crisp crow]

in a case of admin abuse how would you know

[grand osprey]

any admins on main?

[shy remnant]

!report

[glass olive]

Hey, @grand osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[grand osprey]

cheers

[crisp crow]

this is my second wipe never had cheating accusions this is so random

I appreciate for anwsering my questions

[shy remnant]

I wouldn’t rely on that as a defense

[shy remnant]

You can still appeal tho!

Everyone’s is free to appeal

!appeal @crisp crow

[grand osprey]

anything u can do personally as an admin to check a guy out?

[glass olive]

Hey, @crisp crow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grand osprey]

hes got 14hrs lmao

[shy remnant]

We do check every player that are reported

[crisp crow]

not me my t8 who i played with it

[shy remnant]

Just make a quick ticket and we will

[grand osprey]

aight

i made an f7 alr just gunna do this

[crisp crow]

i would appeal but my entire base got foundy wiped

[shy remnant]

If you want a Rustoria admin’s answer; make a quick ticket https://rustoria.co/support/

[crisp crow]

we litteraly lost the fight before we got banned

if he is cheating he is doing it very bad;y

[shy remnant]

Am sorry for you mate, it happens and it’s frustrating but people are not being honest when they cheat, and they get you banned with them, it’s just unfortunate but to maintain fairness to other players, this is how it has to be done

[shy remnant]

Happens indeed haha

If they get unbanned, you’ll get unbanned too ofc

[crisp crow]

well could you explain why the admin foundation wiped my base

[shy remnant]

Wait, did it get foundation wiped fr ?

[crisp crow]

yes

[shy remnant]

Well let me tell you, no one at Rustoria would ever do that or will ever be allowed to do that

There is one more final option than

Your team mate got gamebanned mate

So not even by us, but by Rust (Facepunch)

[crisp crow]

yea and admin was starting tol delete my base before he banned us

[shy remnant]

Or most commonly called EAC

[crisp crow]

so you cant even unban him

mb than

[grand osprey]

when doing the ticket. in the attach video part can i just put a medal link?

[shy remnant]

We have very strict rules are official servers, we do not interfere with gameplay.

Which means only EAC / Facepunch can do that

[grand osprey]

in my actual like statement part

[shy remnant]

And I’ve seen this being done already

[shy remnant]

Yeah you can do w/e you want mate dw

[crisp crow]

so facepunch was the one that banned us?

[grand osprey]

aight just submitted it. hope he gets banned

[shy remnant]

Banned your team mate yes

You got banned by us automatically for being their associate

[crisp crow]

ahh ok thank you for the info man

[shy remnant]

If you have their Steam profile, it’s an easy check

You’ll see if they have a new VAC ban on their profile

[crisp crow]

i thought u guys can do that as well

mb

[grand osprey]

yo admin i cant ticket it but check out steam id 76561199818548455. from db to sks in 5 min and only hitting triple heads

[long wren]

we dont take reports in discord

[grand osprey]

check f7s then

[mellow tundra]

Make a ticket as directed please

[astral grail]

when the BR long will wipe?

[modest mortar]

<t:1754589600:F>

[wild warren]

How do I apply to be in the next rust kingdoms evident? Or will it be opened to the general public? I was just in fancy orb's global warfare 3 and that was the most fun I have ever had in 5 years playing this game. I bet kingdoms will be even more fun

[long wren]

are rust kingdoms related to rustoria?

[hollow cosmos]

yeah, its an event in collaboration with rustoria

[cyan socket]

yo somone look at my appeal

[long wren]

Nah only banning admin can reply

[cyan socket]

bro i got banned playing with a cheater

[long wren]

submit an appeal

https://rustoria.co/support

[topaz carbon]

will i actually get unbanned for high risk account or no

like why did that even ban me

[long wren]

#support message

[sturdy grove]

/report

[glass olive]

Hey, @sturdy grove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense light]

any mods on?

[long wren]

yes

[dense light]

like rustoria main admin that can help me

[long wren]

what do you need help

[dense light]

help me with my ticket please

just made it

[long wren]

tickets are processed in the order they are received so please be patient

[brave tangle]

where to report

[long wren]

!ticket

[glass olive]

Hey, @brave tangle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brave tangle]

thanks

[brave tangle]

I cant login with steam on rustoria website for some reason

can I report in message here?

theres some rage hackers

[long wren]

please f7

we dont take report in discord

[brave tangle]

I did F7 report

[long wren]

thank you

[brave shuttle]

Hello,

I have a question regarding the upcoming wipe on your Rustafied servers. My younger brother and I are planning to join, but we’re concerned due to past bans for "Ban Evasion" on servers like Rustoria and Reddit Rust.

A few months ago, my older brother played Rust with us and used cheats on his own Steam account, which led to him getting banned by EAC. Since then, both my younger brother and I have started receiving bans for Ban Evasion, even though we play completely clean and legitimately.

At the time, I thought it was a temporary issue, but the bans started happening more frequently on other community servers. I believe this might be because we all live together and share the same internet connection and IP address. The anti-cheat systems may be mistakenly assuming that my older brother is evading his EAC ban by playing on our accounts or devices.

We want to clarify that my younger brother and I have never used cheats and are committed to playing fairly. Our accounts are separate and not connected to the banned account beyond the shared IP.

Will we be able to join Rustafied servers on Thursday without being mistakenly banned? If needed, we’re willing to provide our SteamIDs or any other information to help clear this up.

Thank you very much for your time and understanding.

Additionally, I would like to mention that about a week ago I submitted a similar request to the administrators of Dope Rust. After reviewing our situation, they confirmed that it was a mistake and that we do not have any IP bans. They unbanned us and even added us to their Whitelist, acknowledging that my younger brother and I are clean players and not evading any bans.

[long wren]

ask a question at rustafied

please make a ticket

[harsh tartan]

。。。。。 I don't know how to do it. I'm a beginner.

[long wren]

!ticket

[glass olive]

Hey, @harsh tartan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[harsh tartan]

In the game, the F7 report function was ineffective. So we had to clumsily use the DC button to search and report.

I wasn't banned. I have no idea where to report the hacker. I need to report a cheating hacker.

[long wren]

https://rustoria.co/support/report

[harsh tartan]

谢谢，Thank you. I have submitted the work order. Thank you for your guidance. Thank you very much.

[graceful epoch]

hello i was banned on rustoria eu main server for cheats, but it's not true and i don't have them. please help

[long wren]

!appeal

[glass olive]

Hey, @graceful epoch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

make an appeal please

[graceful epoch]

Okay, how long should I wait for an answer?

[long wren]

forwarded to admin

[hybrid dagger]

Hello , when do monthly server map voting start?

[hybrid dagger]

THANK YOU.

[sly lily]

thank you

[quaint fern]

Hi, how long does it take to process unban requests?

[ocean thistle]

1-3 days but most likely sooner. May I have your appeal ID?

[quaint fern]

@ocean thistle Appeal #2d704e

[ocean thistle]

Please check your appeal

[quaint fern]

Thank you very much!

[lilac aspen]

Appeal #953bb2
1 day ago @ocean thistle I also need to deal with it

[raven mist]

Should be fixed now

Try to join

[lilac aspen]

Thank you

[stark moat]

where the ticket support

[long wren]

!ticket

[glass olive]

Hey, @stark moat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ancient blade]

Did rustoria eu medium just restart beacuse I have problems connecting

[plucky jackal]

rustoria eu medium

problem

[lyric basalt]

What problem

[plucky jackal]

no connected

[lyric basalt]

Server is down, please wait

[plucky jackal]

for already about 15 minutes

[tranquil temple]

sybau

[lyric basalt]

Aware devs are working on it

[ripe burrow]

Like wtf, 20 min already

I want to play, what happens

Morning restart then server is down

Cmon guys, 150 online, worst map, always some problems with connect

Just fix it

If u can’t fix that, we are changing server with all my m8tes

[plucky jackal]

this is best map

[ripe burrow]

Ye, best map brother 150 online official server

[timid bay]

EU Main Lionya is hacking, wallhack

76561199761395585

steam id

[drifting herald]

!report

[glass olive]

Hey, @timid bay

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timid bay]

ty bro

[ivory basin]

i need luke asap

this is crazymonth after month

@balmy cypress

[long wren]

what do you need help

[ivory basin]

i opened a ticket

i need to cancel subscriptions

its charges me every month when i havent played

[long wren]

vip?

[ivory basin]

yep

[ripe burrow]

Guys, when we can continue to play

[long wren]

Can't cancel on the website?

[tranquil temple]

boo hoo cry me a river 😭

[ripe burrow]

What going on

[long wren]

what do you need help with?
@ripe burrow

[long wren]

!cancel

[glass olive]

Hey, @ivory basin

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[ivory basin]

says they are canceled but still trying charge me

it charges me every month

!cancel

[glass olive]

Hey, @ivory basin

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[plucky jackal]

meduim fix pls

[ivory basin]

like wtf

[drifting herald]

#announcements

[long wren]

So you canceled every month?

[raven mist]

Make a #payment-support ticket and explain it there

[ivory basin]

no i havent played

and i told luke every time it keeps charging my paypal

[long wren]

oh, so you've already created the payment ticket?#support message

[ivory basin]

every month i create a ticket

shit is stupid i dont want to keep paying

[raven mist]

Obviously not, but only the ones in payment support can help you with that

[ivory basin]

okay no worries ive made a ticket just have to wait now

[raven mist]

Yeah indeed, if you indeed stopped autopay on paypal it might resolve it that way

[tranquil temple]

is the server still fucked on rustoria med

[long wren]

Hello can i dm you?

[plucky jackal]

rewipe rustoria med

[dim quail]

i made a cake in the time rustoria medium is down, anyone want a piece while waiting?

[plucky jackal]

pls me

[blissful rune]

is there any info for how long medium gonna be offline ? approx

[lunar dune]

I wonder what moderators do

[hexed nimbus]

https://tenor.com/view/scott-austin-powers-firethelaser-yell-gif-11298209009713273466

[long wren]

oops

[slow saddle]

Hello guys! Two days ago I ran into a problem that on official servers like rusty moose, rustoria, rustafied etc. ping were doubled. For example week ago i had 85 ping on official servers but now it is 200+. Someone could help me pls? Btw on Eu aim server ping is still 85. (Sorry for my eng, its my second language)

[hollow cosmos]

please make a ticket in #network-support-old

[slow saddle]

k

[near hemlock]

Appeal #7a8a06

[kindred bay]

fast Ticket #e5e77c

[hollow cosmos]

appeals take 1-3 business days

[hollow cosmos]

tickets will be looked at as fast as possible!

[ocean thistle]

!verify

[glass olive]

Hey, @near hemlock

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ocean thistle]

please verify

[near hemlock]

what

how im not

[ocean thistle]

Can you verify https://rustoria.co/link here please

[near hemlock]

a

i did it

[ocean thistle]

I don't see the role

[near hemlock]

i dont get it

i need to auth my discord right?

[ocean thistle]

Yes sir

[near hemlock]

i did it like 5 times

and its not working idk why

[ocean thistle]

https://i.imgur.com/y9oUZyN.png

you'll get a verified role

Maybe try a different browser?

[near hemlock]

1 sec

nah

its not working

[ocean thistle]

Okay no worries

I'll let your admin know. If you are able to can you tell your friends to do the same? Appeal and verify - so once the admin reaches out you will receive a DM from our Rustoria bot

You won't need to keep checking back on the website :)

[near hemlock]

my friends are dead to me

[void aspen]

some guy on steam called penelope, said he is from rustoria and has some ak twitch drop skin and he is asking me to like his skin so it goes in twitch drops. this is a scam right?

[hexed nimbus]

!scam

[glass olive]

Hey, @void aspen

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[void aspen]

yea like i was 99% sure it was a scam, i was like messing with him that i logged in and liked the skin (i didnt even open the link) haha

[slow saddle]

help me with ping pls. i have 200 ping on rustoria, rustafied. Two days ago i had 80 ping. Wrote a ticket like 1-2 hours ago but no one answered. I want to play on eu main. how can i fix that???

btw on reddit eu main, eu small ping is normal. Why it happend??

[kindred bay]

pls admin bun fucking cheaters Ticket #81c722

[vocal zinc]

Hello. Please help, when entering the server, I get kicked for cheating on your server. Although I have never used cheats. On all other official servers, everything is fine. My steam account is tuk_tuk4917

[hollow cosmos]

!appeal - make an appeal

[glass olive]

Hey, @vocal zinc

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[storm falcon]

hola

alguien me puede ayudar?

Hello, can you help me? I got banned for taking a breaker or something like that, I don't know, I did anything, I just defended a raid and they banned me, a person who streams and has 30 hours on the br main server (that is, he never plays) bans me because his raid goes wrong, I always play br main and they ban me unfairly, I want to play and I have a ban. I bought the vip to be able to play and enter without queuing and they ban me, can you help me?

[drifting herald]

!appeal

[glass olive]

Hey, @storm falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tranquil gorge]

Hello. Please help, when entering the server, I get kicked for cheating on your server. Although I have never used cheats. On all other official servers, everything is fine. My steam account is fynia

[tranquil gorge]

!appeal

[glass olive]

Hey, @tranquil gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[velvet moss]

Good afternoon, I wrote a ticket on your website, but I haven't received any response. The ticket was closed and added to the blacklist. Can you tell me what's the matter?

[wild nest]

Where that i can get red card ? Sea main server

[glass olive]

Hey, @wild nest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow cosmos]

Hi, theres plenty of guides and videos on youtube that explain where to get keycards.

[frail zealot]

any <@&274971100184576010> help me pls

[misty scroll]

Say what you need help with

[frail zealot]

Ticket #4d7e24

group of cheater my neghtboors

however its tells sorry for my english

so blatant wall hack and that

[balmy cypress]

2 minute old ticket, give it some time and admins will review

[frail zealot]

i cant even play

ok

[marsh reef]

hi

[long wren]

what do you need help?

[marsh reef]

im get band

[long wren]

banned?

[marsh reef]

yes

[long wren]

!appeal

[glass olive]

Hey, @marsh reef

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marsh reef]

#da4a2b

[brazen dune]

Appeal #b19ab3

[dense gust]

Is there a way to make a ticket to report players?

[modest mortar]

!ticket

[glass olive]

Hey, @dense gust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense gust]

Thanks 😄

[marsh reef]

Appeal #da4a2b

[brazen dune]

Appeal #b19ab3

[marsh reef]

I need to talk to the manager Appeal #da4a2b

[long wren]

You can chat with the banning admin through the website.

[vivid kestrel]

Ticket #8380cb

[marsh reef]

Appeal #da4a2b

[long wren]

appeals take 1-3 bussines days and only banning admin can reply

[brazen dune]

okay so we have to wait and get raided and have our week ruined?

[long wren]

WRP teammate?

[brazen dune]

yes

[marsh reef]

yes

[long wren]

if your banned too?

[brave shuttle]

I would like to submit another appeal regarding my ban — and my younger brother’s ban — for Ban Evasion.

As I’ve explained before, we were playing together with our older brother, who unfortunately used cheats during that time. He was banned by EAC on his Steam account. After that, both I and my younger brother started getting banned on your servers and many others. We are now losing the ability to play freely, simply because Rust and its anti-cheat system assume that our older brother somehow switched to using our accounts — but that is absolutely not the case. This is a major mistake.

We understand that the anti-cheat system tracks connections and bans based on IP address association. That means if someone receives an EAC ban on their main Steam account, any other accounts connecting from the same IP (even if unrelated) may automatically be flagged for Ban Evasion.

But it's important for you to know this: we are three brothers. Our older brother was the one who used cheats and got banned. My younger brother and I never used cheats, but we continue to be punished just because we share the same IP address or home network.

We submitted the exact same appeal to the Dope Rust server admins, and after reviewing it, they acknowledged the situation as a mistake. They confirmed that we do not have an IP ban and even added us to the whitelist, unbanning us completely.

We are now trying to achieve the same fair result on other servers, including Rustoria.

Thank you very much for taking the time to read this, and we truly hope for your understanding and fairness in reviewing our case.

i cant make a ticket

sorry

[raven mist]

Why cant you?

[long wren]

appeal was denied !?

[marsh reef]

Appeal #da4a2b

[brave shuttle]

yes

[brazen dune]

we all get ban for playing with cheater but we dont know whos the cheater if theres really a cheater.. if theres is.. we just wanna know who it is

[raven mist]

Dont spam your appeal in here, wont speed up your progress as your banning admin needs to review it

[raven mist]

!steamid

[glass olive]

Hey, @brazen dune

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Can take a look on who it is

[brazen dune]

76561198194380421

[brave shuttle]

The cheater is our older brother, not me or my younger brother. We're getting banned just because we share the same IP address

[long wren]

his not an admin

[brazen dune]

who the fuck are you? xD

[brave shuttle]

im ask you

[long wren]

and me too

[raven mist]

“EwaJaa”

[brazen dune]

WHAT!

OMG you kidding
?!

[raven mist]

No

[marsh reef]

omg

[brazen dune]

bbruuuhhh

[brave shuttle]

but you are moderator, you can pass this on to the administration?

[brazen dune]

i met him last wipe.....

guess you cant make friend on rust...

[raven mist]

In current state of rust? Very hard

[brave shuttle]

shenzy

[brazen dune]

okai so am i ban for ever ou a week ?

[raven mist]

Since its your first offence the ban will most likely be 7 days

[long wren]

If the appeal was denied, then that is the final decision.

[brave shuttle]

.

[brazen dune]

still pending

[raven mist]

Send me a dm and ill check tomorrow

However

If your ban was denied, dont get your hopes up high

Banned because of your “brother” will still be a risk for us of you playing here

[brave shuttle]

i send you, wait

[brave shuttle]

no, he"s account get EAC ban

[raven mist]

^ this still applies

[brave shuttle]

Okay, i send to you and try to explain everything

[raven mist]

Sure, id most likely respond in a day

As im not home

[brave shuttle]

👍

[brave shuttle]

It's not a problem if you help me with this situation.

[shadow harness]

Can you not put in another ticket if your ban was denied?

[misty scroll]

You have one appeal per ban

[timber rose]

hi how can i see if i won in the last giveaway

[long wren]

website or discord?

[wise laurel]

pLS BAN CHEAT 76561198963638981

admin pls ban 76561198963638981

cheat

[glass olive]

Hey, @wise laurel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

please make ticket

[wise laurel]

well, ban him, damn it, I can't submit a ticket, the error says I have

[long wren]

ingame F7

[wise laurel]

Yes, I threw it already, give him a ban admins, for God's sake

[faint summit]

<@&274971100184576010>

[mellow tundra]

Sup?

[faint summit]

i got a clip of a blatant cheater, please tell me how i can get this mf banned

[mellow tundra]

!report @faint summit

[glass olive]

Hey, @faint summit

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mellow tundra]

Please make a ticket on our website above

[faint summit]

thanks

@mellow tundra please review my ticket

[mellow tundra]

We'll get to it soon

Currently on another server reviewing a ticket.

[faint summit]

he also has only 22 hrs

[mellow tundra]

@faint summit Next time please include the name or steamid of the palyer you wish to report

[faint summit]

names in the clip

[mellow tundra]

.

[faint summit]

alr

my bad

[mellow tundra]

Would also help if written, I'll have a look shortly.

All good

[faint summit]

preciate u

[wise laurel]

just a cheater playing and no admin cares about him, I'm shocked by the server, well, give him a ban, well, what are you waiting for

[faint summit]

he was banned

[glass olive]

Hey, @wise laurel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wise laurel]

!report

[glass olive]

Hey, @wise laurel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[balmy cypress]

if you really think we don't care, why play here?

we obviously care, don't say such ridiculous things

[wise laurel]

Duck, a friend has already thrown a reporter ticket at him. Give him a ban, for God's sake

[balmy cypress]

the ticket will be reviewed when we have a chance, these things are not immediate

[wise laurel]

so you go in, well, see for yourself just what he's doing, he's just playing a brazen cheat on your EU EAST LONG server

So what kind of opportunity do you need that I don't understand?

[faint summit]

js stfu

[balmy cypress]

A chance for an admin to join the server and spectate

we are humans, cannot be everywhere at one time

so cut the admins some slack, and don't say such silly things like we don't care

[wise laurel]

So how long should I wait for you when you come in and check it out?

[balmy cypress]

Fairly sure its already been replied to that they were not cheating

[balmy cypress]

but either way, the answer to this is always going to be "as long as it takes"

we do tickets as quick as possible

[wise laurel]

Well, when you look at it, it's just unbearable.

[wise laurel]

admins, please, give him a ban already, well, how long to wait, 76561198963638981

[wise laurel]

<@&874995535881326632> THIS IS A MAN WITH THE NICKNAME WHITE NEGRO, HE CAME IN FROM ANOTHER ACCOUNT, HE CAN OPEN ALL THE DOORS, WELL, GIVE HIM A BAN, HE TAKES THE LOOT OUT OF HIS HUT TO SAVE

[balmy cypress]

Please use tickets rather than tagging here, we will look asap

[white flame]

<@&874995535881326632> hello admin can you check rustoria sea long theres 2 cheaters mass raiding named mathew and ronny. they are mass raiding right now

Ticket #116728 please admins check them out

[mellow tundra]

@white flame Having a look now

[jolly plinth]

can i ban apeal again or no?

[mellow tundra]

Appeal decisions are final @jolly plinth

[rough vector]

do you have a vip package for all eu servers??

[mellow tundra]

We do not at this time

[rough vector]

thanks, i would be all over that if it came out !

[mellow tundra]

I'll let you know if we ever decide to add that 😛

[jolly plinth]

i never got information tho i apealad and all i got back was denied

[mellow tundra]

Not all times is further information necessary. As it was denied, that's our final decision

[jolly plinth]

damn

[slow tiger]

!ticket

[glass olive]

Hey, @slow tiger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mellow cargo]

@balmy cypress @neat pumice

Please readl all message in dm

[gilded bough]

Some admin that can Say me how many days off ban i have?
I was banned 22/07/25 for "high risk account" (i dont know what it means or what i do to being banned) but at least i wanna know how many days i have to wait to play again 🙏🏻

[stiff widget]

The ban is perm for now sorry

[gilded bough]

https://tenor.com/view/worried-monkey-worried-monkey-gif-5992280527583416561

[little dove]

CHEATER

[glass olive]

Hey, @little dove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slender seal]

Hi is there anyone that could over view ban please

for associtaion

is there any way i can talk to a admin

[long wren]

What kind of help do you need exactly?

[novel wasp]

why ban me

https://steamcommunity.com/id/Yiwiwowjw/

eu medium

[crude hornet]

!ticket

[glass olive]

Hey, @novel wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[novel wasp]

Appeal Created
Please give our staff some time to review your appeal\

[novel wasp]

!ticket #d3bf06

[glass olive]

Hey, @novel wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

appeals will be looked at between 1 to 3 business days

[mental furnace]

how did this happen

[stray cargo]

1

[hybrid latch]

It throws you off the server with a cheating notice, where should I write?

[hexed nimbus]

!appeal

[glass olive]

Hey, @hybrid latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid latch]

thank you

[late vale]

is there cracked servers?

[raven mist]

No

[winged peak]

hello you opened a ticket @balmy cypress 12hrs ago and never responded

can a admin help me it wont let me make another ticket and said its being reviewed 12hr ago

[tidal iron]

is there a mod that can help me

[mellow tundra]

@tidal iron whats up

[tidal iron]

i have been false banned for playing with cheater i havent played rust in 2 weeks

and i comeback to being banned

idk why or how cause i only play solo or with my brother

@mellow tundra

and i know he is now cheating

• i have 8k hours and would never cheat

[hollow cosmos]

!appeal - create an appeal

[glass olive]

Hey, @tidal iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tidal iron]

i did

[mellow tundra]

Please wait for us to review your appeal then

[tidal iron]

but it was a mistake havent played for 2 weeks

[mellow tundra]

Regardless, all bans are appealed on our website

Once we come to a decision, you'll see a response there

[tidal iron]

ok

[static kite]

it allso happend to me

im his teamate and we only dou and i got banned

[crisp nova]

When does it wipe on Monday?

[mellow tundra]

#server-info

[glass olive]

Hey, @tribal pier

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stray cargo]

admins check pls Appeal #2c34bc , im waiting 6 hours for answer

[drifting herald]

The standard response time is 1-3 business days

[timber ruin]

how long do I have to play rustoria eu long to vote for a map?

[hollow cosmos]

that is not disclosed in order to prevent vote rigging

its not much tho

[timber ruin]

so what if I have VIP already, like i paid money. can I just get a pass?

[timber ruin]

can you at least tell me how i'll know if i played long enough lol

[fallen river]

US SMALL ADMIN PLEASE

[sick steppe]

i can't join on previev map eu medium

[rugged thistle]

is it possible to get perms to demo record gameplay on rustoria servers? so i can make cinematics directly from the gameplay.

[dusk vapor]

Are you guys planning by any chance of hosting hardcore server ? Would love to play on

[raven mist]

We did have it at launch but died pretty quickly honestly

[raven mist]

Not something we do but if you’re a creator feel free to contact @balmy cypress

[rugged thistle]

okay

[dusky hound]

Guys, if I got banned for using MSI afterburner and if I appeal the application, will they be able to lift the ban?

[hollow cosmos]

you will be able to vote

[timber ruin]

good one

[deep wolf]

Good day, Rustoria team,

I was recently banned from all Rustoria servers for the reason stated as "cheating." However, my Steam account does not have a VAC ban, and I have never used cheats. I strongly believe this ban is a mistake, as Rust's own anti-cheat system would have flagged me otherwise.

I have no reason to cheat — my account has over $45 worth of skins, and I value it too much to risk it with any third-party software. I kindly ask you to review my case and the reason for the ban, as I believe it was issued in error. I would greatly appreciate it if you could lift the ban.

Thank you for your time and understanding.

Kind regards,
Tr1chmy,

[timber ruin]

your case is being reviewed jimmy, give me 10 mins and i'll unban you

[timber ruin]

do i need to log out and log back in for it to register my time

[deep wolf]

ok thank you very much for your quick response love you😘

[timber ruin]

yes of course my rustoria brother

[deep wolf]

❤️

[long wren]

submit an appeal

[proud hill]

Can someone check appeals, Our Big hotel just got banned mid raid becuase of a random hacking on the team

[limber sail]

we dont even knew that guy its just a random cutomer who was in the team like our other guests

[long wren]

only banning admin can reply

[proud hill]

we all made a apeal, Where will we expect to see a response to it?

I didnt see a page on the website

[glad lily]

yes please check as soon as possible

[long wren]

website

your appeal

[haughty veldt]

Is there a ticket process? There are unapproiate signs on the server I am on and dont want to post here

[slim root]

I need to appeal

[deep wolf]

I submitted my application, how long should I wait?

[slim root]

why did u guys get banned

[long wren]

!appeal

[glass olive]

Hey, @slim root

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

appeals take 1-3 bussines days

[lethal hound]

We built a Hotel on Rustoria EU Main, even the admin "Luke" said he liked the hotel.
We invited a random hotel resident to the team along with other random peopel staying at the hotel. And it seems he was cheating

so we all got banned for association

[haughty veldt]

Bad signs on EU Medium at D9/E9 line in the canyon

[lethal hound]

even though we weren't playing "with" them

[long wren]

submit an appeal

and wait

[lethal hound]

Any way to contact the admin who visited us on friday and said he like the hotel.

[long wren]

nah only banning admin can reply to your appeal

[lethal hound]

ok thanks anyway

[long wren]

And the admin cannot visit your hotel.

[lethal hound]

Would be a real shame for our wipe to end like this, it was a good hotel

[proud hill]

a admin was on server and said he liked it

[lethal hound]

They must have visited it (invisible)

[long wren]

ingame chat?

[proud hill]

yes they had a special coloured name in chat

[slim root]

Okay I've made my appeal

[lethal hound]

@long wren I sent you screenshot in DM

[slim root]

yes bro ts same thing happend to me

my friend invited a buncha randoms to our team and one of them was cheating, then we all got banned

i got banned for ban evasion because they kicked my from the ui

[lethal hound]

We were running a chaotic hotel and inviting guests to the team so they stopped killing each other

[deep wolf]

@long wren Will I receive a message in my personal message about the results of the appeal or where?

[long wren]

website

[full timber]

It’s been a long day without you my friend

[long wren]

If you have a verified role, you can receive notifications via DM. @deep wolf

[deep wolf]

Ok

[long wren]

!verify

[glass olive]

Hey, @deep wolf

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[deep wolf]

Is this scary? @long wren

?

[long wren]

If in doubt, don't do it.

[full timber]

It is not a virus blud

[sterile rapids]

how do i make an appeal was banned playing with a cheater and didnt know he was cheating

[drifting herald]

!appeal

[glass olive]

Hey, @sterile rapids

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upbeat galleon]

can admins look at my appeal its been 4 days lol

my names Sprite

[pseudo lodge]

theres a cheater on rustoria us main named rider i think please check your reports

[normal orbit]

an admin will get to it as soon as possible.

[normal orbit]

it's usually 1-3 business days so most likely monday before a response

[spare roost]

Will the map winners be announced prior to wipe? Asking about Mondays server seems voting is still active

[full timber]

Yep

Hour before I think

[spare roost]

Thank you

Wonder how crazy that q will b tomorrow afternoon

[full timber]

Any admins know if Luke’s still on?

And if he’s the only guy who does payment support?

[long wren]

few admins can review it.

[normal orbit]

the website always shows how long until the winner is confirmed

[spare roost]

Most other ppl have it closed long before wipe which is why I ask

[normal orbit]

ahh ok

[jovial wren]

Hi. Can get a Admin to reach out to me? I helped a freshie start for a few minutes. Then got banned for teaming. I'd love to know if i have a chnace to appeal?

[long wren]

!appeal

[glass olive]

Hey, @jovial wren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jovial wren]

I need to loging to steam through your site? I dont feel comfrtable doing that. My account is publice, does that help?

I have been playing this game since it came out. never had a single ban in my life. Always helped ppl start.

[hollow cosmos]

You need to login to be able to submit an appeal. You are safe to do so as noone can access your information

[jovial wren]

Im sorry, i wont be logging in through portables. thats a breach of my privacy.

[hollow cosmos]

Then there isnt a possibility you will be unbanned.

[jovial wren]

Unfortunite.

im not sharing my 20 year old account from a server portable.

[hollow flicker]

i got banned for high risk account i lost my main because i forgot the password i can prove that my main has 2k hours

[hollow cosmos]

on the other hand @jovial wren if you were banned for cheater association and have not been banned for it before, then the ban should only be 1 week

[hollow cosmos]

!appeal

[glass olive]

Hey, @hollow flicker

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jovial wren]

Yes, the ban is for association. I'd like to just resume my relaxed session. If a staff member would like to reach out, id be more than happy to share verbally.

Again the assciotion was giving help to somone claiming to be new, and it was just a few minutes off assistance.

[long wren]

There is no point in appealing here. Please submit on the website.

[distant heath]

I was just banned for cheating. @stylistpig44 on steam. can a mod hop in vc with me and tell me why? considering i wasnt cheating.

[long wren]

please submit an appeal
https://rustoria.co/support

[distant heath]

i did submit a appeal. just wondering if the guy who banned me could have told me why.

[north timber]

Will buying VIP make me able to map vote even if I have zero activity on the server?

[umbral magnet]

i also got banned along with him and we both did appeals, neither of us are cheating and also i would like an explanation for why. thank you

[solemn marten]

!appeal

[glass olive]

Hey, @solemn marten

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

Yes

[quartz crag]

!ticket

[glass olive]

Hey, @quartz crag

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[north timber]

thankyou!

[tender iron]

how long does a appeal mean

take

[long wren]

typically a response to an appeal will take 1-3 days.

[valid lake]

!appeal

[glass olive]

Hey, @valid lake

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steep mural]

Lmao so we made a hotel and inv ppl that live in the hotel to the team, turns out one was hacking and we didn’t even know, so we all get banned despite getting vip. Hows that fair rustoria?

[long wren]

#support message

[steep mural]

Thing is we made a hotel and the player wasnt even with our “team”.

[long wren]

Instead, you were banned because you were associated with him. 😄

[slender seal]

any admins on?

[long wren]

what do you need help?

[steep mural]

Yea we didn’t know, we were talking to him in voice chat, he wasn’t even obviously cheating. If we knew we would’ve instantly kicked him from the hotel team.

[slender seal]

that could over view my ban got eveidnce to see if it wouldve help me get unbanned

[long wren]

submit an appeal

[slender seal]

i have

js got burshed over crazy can you over look the evidence if i send it to you

[long wren]

submit via appeal

[quick maple]

?why rustoria main not working

[slender seal]

how do i appeal again

[long wren]

eu main?

[long wren]

appeal was denied?

[quick maple]

yes