support

[long wren]

typically a response to an appeal will take 1-3 days.

[rocky spoke]

but i was told I was getting unbanned? i havnt ban evaded?

[lean gyro]

why my appeal was dismissed and did not tell me who caused my ban

[rocky spoke]

i was game banned but that was removed as they found it was a false flag up

[lean gyro]

@long wrenhello

[long wren]

#support message

[lean gyro]

how do I get help

I really need to know who caused the ban

[long wren]

Sorry we cant tell you 🙂

[lean gyro]

Can I contact the admin of the appeal?

[balmy cypress]

We cannot tell you that

appeal on the website

[balmy cypress]

Oh i see

Sorry but appeal replies are final

and cannot be disputed

[jaunty steppe]

why is mondays map always horrible

[lean gyro]

But he only replied to me with one message

[balmy cypress]

?steamid

[glass olive]

Hey, @lean gyro

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

<@&1369297664641859685>

[lean gyro]

i need help cuz many of our team were called to work and only played with the boss for one night

[balmy cypress]

?steamid

[glass olive]

Hey, @lean gyro

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lean gyro]

Many of them are high-value accounts

[balmy cypress]

?steamid

[glass olive]

Hey, @lean gyro

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lean gyro]

76561199852226792

[balmy cypress]

Thank you, one moment

[lean gyro]

I also have an account, and this is the account I use to work

[balmy cypress]

Your team are perm banned because you keep using cheaters, we have no tolerance to groups using cheaters over and over to gain an advantage (you already are a big group) over other players

[lean gyro]

me ？

i am cheater？？？

[balmy cypress]

There is nothing you can say that will change this, your group used cheaters more than once, you are not welcome to play here

[balmy cypress]

when did I write that?

[lean gyro]

oo sorry

[balmy cypress]

must translate bad, i did not say you are the cheater

[lean gyro]

But please tell me who it is

[balmy cypress]

Your group are more than aware of what they did

we do not want people like your team, who think they can get away with playing with cheaters, playing on our servers

[lean gyro]

No one in our team should be using the cheat, and I need to know because someone else is asking to find out and get that person to compensate

[balmy cypress]

Ask your team, they 100% know what they did

probably the team leader knows

I am not going to tell you as it exposes how much we know

and helps your group to get away with this in the future

[lean gyro]

I asked them, but they showed me the pc

[balmy cypress]

can't help you, please find a different server to play

[lean gyro]

But I mean, I wonder if this cheat is playing on the server at the same time as us

[balmy cypress]

I cannot help you

[lean gyro]

omg🥲

[balmy cypress]

you should have played fair

[lean gyro]

I'm pretty sure I'm innocent🥲

I can accept check my pc

I just love play this server 🥲

[balmy cypress]

No, you used all your chances up

You love to play here yet you've played with cheaters 2 wipes in a row

[astral grail]

yo a staff can help me?

im stuck

[balmy cypress]

let your team know the things I've said, they go for your whole group

[balmy cypress]

Hey, we cannot really help if you are playing vanilla 😦

You may have to suicide

[lean gyro]

Because I had to work

The last time was because the boss invited strangers into the team

🥲

[misty bough]

report

[glass olive]

Hey, @misty bough

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty scroll]

As he said, you have used all your chances up and are no longer allowed here

[lean gyro]

I told him that I had checked the person's profile and that he might be a cheater because the time was too low, but he didn't believe me

[astral grail]

BRO

[lean gyro]

🥲 But I'm a normal player

[astral grail]

thats real?

[misty scroll]

Yeah that's just the rules on vanilla, we don't interfere with gameplay in any way at all

[misty scroll]

You're not welcome here anymore

[lean gyro]

🥲

[balmy cypress]

You had your chance to leave

[lean gyro]

But I can't, I was working at the time, and he had already paid me 🥲

The funny thing is, I saw that guy was dying all the time and didn't know anything, and I thought he was a new

😭

[misty scroll]

Move on, find a new place to play

[kindred grotto]

Any admin?

[pliant elk]

how to make a ticket

[long wren]

!ticket

[glass olive]

Hey, @pliant elk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!ticket

[glass olive]

Hey, @lime narwhal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

what do you need help?

[lime narwhal]

@long wren ticket was made just trying to notify faster, there ruining wipe

[prisma ruin]

need admin help

[long wren]

what issue are you having?

[prisma ruin]

can I dm you?

I cant leak or post

[long wren]

sure

[prisma ruin]

no admins?

[loud granite]

any admins here

[grand prism]

any admins here

[gloomy sparrow]

yes

[long wren]

yes

[loud granite]

hi

[grand prism]

i have band

[gloomy sparrow]

!appeal

[glass olive]

Hey, @grand prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

hi

[grand prism]

no i have disconnected cheating

[loud granite]

My friend, when he enters the server, he experiences a disconnect.

[gloomy sparrow]

#support message

[gloomy sparrow]

Tell him to create an appeal

Instructions listed above^^

[prisma ruin]

YO

made an appeal

[lean gyro]

Can i know exactly when I was banned?

[prisma ruin]

40 min ago. Need help

[lean gyro]

@gloomy sparrow

[loud granite]

he did not chaeting any time

[grand prism]

I'm done being a horse that no one answered to @gloomy sparrow

[gloomy sparrow]

If he did nothing wrong then the appeal will get him unbanned

[gloomy sparrow]

I did answer you?

[gloomy sparrow]

Please wait for the banning admin to respond, the standard response time is 1-3 business days but usually faster

[loud granite]

he is my friend

[gloomy sparrow]

@lean gyro

[lean gyro]

I mean when I got banned

[gloomy sparrow]

The reason of your ban is in the disconnect message

[prisma ruin]

LMAO

[gloomy sparrow]

He needs to appeal.

[lean gyro]

@gloomy sparrowit is play with cheater but i want know when i got this banned

[grand prism]

No one has added anything to it yet. @gloomy sparrow

[prisma ruin]

@gloomy sparrow wanna schedule a date to suck my dick by then?

[gloomy sparrow]

#rules if you dont require support then move to #general

[gloomy sparrow]

If you mean no one has responded then please be patient, the banning admin will get to it withing 1-3 days

[gloomy sparrow]

!steamid

[glass olive]

Hey, @lean gyro

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lean gyro]

76561199852226792

this thanks

[prisma ruin]

@gloomy sparrow I did say I need support. Someone has to suck this big one and your lips look just the right ones for the job

[grand prism]

Thank you very much @gloomy sparrow

[loud granite]

can you remove it form his steam id ?

[lean gyro]

are u retarded

[gloomy sparrow]

Have you made an appeal?

[lean gyro]

Yes, but he was denied And didn't tell me the date and the questions I asked

[gloomy sparrow]

If your appeal was denied then your ban will remain

[loud granite]

Can you see the reason for not connecting to the server?

[lean gyro]

Yes, I know, but because I haven't played that server in days, I want to know what day I was banned, because I can't know who cheats

[loud granite]

When HE ENTERS the server , it shows him no connection.

[long wren]

@grand prism

[grand prism]

yes

[long wren]

have you submitted an appeal?

[grand prism]

yes

[long wren]

thank you

[loud granite]

Will the problem be solved?

[gloomy sparrow]

@grand prism send me your steamid

[loud granite]

https://rustoria.co/getmyid

[grand prism]

76561199007669581

[loud granite]

؟

[gloomy sparrow]

Please wait for a response on your appeal

[sick steppe]

the next bi-weekly wipe will last until august 7th?

[long wren]

which server?

[sick steppe]

EU medium

[long wren]

nah

[sick steppe]

august 7th is forcewipe, that's why I'm asking

[long wren]

wipe again on july 31st

[sick steppe]

ye, so the update will be without wipe?

[long wren]

only map wipe ye

[sick steppe]

so there will be a wipe on medium on august 7, right?

only map, no forced

[long wren]

Yes

[sick steppe]

ty 💪

[loud granite]

what is the appeal?

[kindred grotto]

any admin?

[long wren]

Yes

[long wren]

what?

[coarse bison]

check my appeal )) #3716a6

[long wren]

sorry only banning admin can reply

[near halo]

my ban isnt showing up anymore

my appeal isnt does that mean it got lifted/

[balmy cypress]

still open https://rustoria.co/support/appeals/392a2d

[near halo]

oh ok

[crystal fjord]

hey i would like to make a report

[mellow tundra]

!report @crystal fjord

[glass olive]

Hey, @crystal fjord

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[graceful ivy]

i need an admin please i was just banned for playing with a cheater i have no idea of, i was allied with neighbors could i please get help?

[random eagle]

i gotchu men

im irontrupps this guys invite me to

[graceful ivy]

i appealed bro

bro yea

[random eagle]

yeap

[graceful ivy]

wtf happend

its me light

surely we get unbanned right?

[random eagle]

yeap

all of us

[graceful ivy]

ah alr

ah im unbanned

wait nvm

[topaz drift]

I got ban for the same guy we do not know they they invited us to be friendly neighbors

[random eagle]

HAHAHAHA

[graceful ivy]

bro how can we get banned if we dont even know ?

[random eagle]

idk

[graceful ivy]

we will be unbanned right?

[topaz drift]

😢

I hope so

[graceful ivy]

well we all had the same thing happen to us thats not fair

who was cheating anyway?

[random eagle]

i dont remember his name

[topaz drift]

I think the guys in the big base

They had so many guns

[graceful ivy]

they gave me a p2

and told me to farm for them

[random eagle]

HAAHHAHAA

more sulfur for guns right?

[topaz drift]

We do not even have bows

hahaha

[graceful ivy]

i know bro why the heck we banned bruh

[random eagle]

where is the admin

...

[graceful ivy]

we need an admin

yall still banned to?

[edgy imp]

some admin? there is 1 cheater so obvious on EU rustoria mondays

there is 13h into wipe and he is still playing

[balmy cypress]

Hi, dm me their name

[balmy cypress]

?appeal

[glass olive]

Hey, @graceful ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[edgy imp]

did it

[graceful ivy]

thank you i did but i feel i should be auto unbanned

i mean ive done nothing wrong ya know>

?appeal

[glass olive]

Hey, @graceful ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[edgy imp]

ive some clips if u want it too @balmy cypress

[balmy cypress]

whats your name on steam?

[graceful ivy]

Minato

i got banned for playing with a guy i was allied with

apparently i was playing with cheater

i didnt even know about that why am i banned

[balmy cypress]

Any ideas who Spellsmasher is?

[graceful ivy]

yea he was my neighbor

i was allied with him

so he was cheating?

[balmy cypress]

They were cheating yeah

[graceful ivy]

so why was ui banned

i?

[balmy cypress]

^

[graceful ivy]

im so confused i didnt know he was cheating tho

how is that on me

[balmy cypress]

How is that on us 😄

The people you play with are your decision

[graceful ivy]

so im banned for being in the same team as a guy that was cheating and i had no idea about

are you being serious right now

[balmy cypress]

Looking at your team chat, you were benefitting from him being allied with you so yes you are banned because of him

but you can write in your appeal if you disagree and the admin who banned will review soon

[graceful ivy]

do you not agree that is unfair

i was just playing the game man

[balmy cypress]

Yeah, in a perfect world you would be able to trust random people you meet, but this is rust. You take a risk by playing with random people

[graceful ivy]

not a risk that is out of my hand

its in the hands of you guys and look how thats going

[torn heart]

the rustoria admins did not force you into a team with this man 😭

[balmy cypress]

not sure how else I can say it than this haha

it sucks

[graceful ivy]

first off i allied with this guy

thats completly normal

can i please just be unbanned i can delete the fucking 1 p2 he gave me man

[balmy cypress]

Like I said, you can absolutely appeal and put this detail in there and explain how you disagree. i didnt ban your team so it will have to be the admin who banned, and has more context, who reviews this

[graceful ivy]

i did appeal how long will he take

[balmy cypress]

realistically, at least until tomorrow

Sorry, I will message the admin but reviewing appeals takes time

[graceful ivy]

come on bro

does this ban stick with rustoira main to?

[balmy cypress]

Its across all of our servers

[graceful ivy]

you gotta be kidding me bro

[balmy cypress]

I wouldn't write it if I were kidding

[graceful ivy]

bro thats crazy im banned for nothing

[balmy cypress]

You benefitted from a cheater, hardly banned for nothing

but I understand the frustration

[graceful ivy]

i didnt know he was cheating

thats not my fucking fault

ban the guys who lived in the same base as him man

[balmy cypress]

Okay, imagine you reported some group for cheating

we ban the cheater

[graceful ivy]

i was just some solo retard down the hill

[balmy cypress]

but leave the teammates online because "i didn't know"

you'd be furious at us

[graceful ivy]

bro i wasnt even a teamate man

i was just in that fucking guys team

[mellow tundra]

Therefore associating with him

Expecting him not to kill you, or even share loot

[graceful ivy]

thats something you do in the game bro

let me ask you this

if he wasent cheating would i be here right now?

[mellow tundra]

If he wasn't cheating, you wouldn't be banned

Yet here we are

[graceful ivy]

so he got me banned

but it was complety out of my control

[mellow tundra]

Correct

[graceful ivy]

i was just trying to make allies bruh

[mellow tundra]

We still ban you, whether you know or not

[graceful ivy]

thats wild

[mellow tundra]

Be careful of who you choose to play with

[graceful ivy]

i mean you can delete my base and everything can i please just play on the server bro

ive done nothing wrong

[mellow tundra]

You have to wait out the 7d

[graceful ivy]

its only a 7d ban?

[balmy cypress]

yes, playing with cheater is 7 days on first offense

[graceful ivy]

can i get it down

[balmy cypress]

haha

sorry but I think its pretty clear that cannot happen

maybe we are reading a different conversation than each other

[graceful ivy]

yea stupid fucking admins banning me over nothing

yall are retarded bro like actaully

[balmy cypress]

just going to make it worse for yourself

sorry you got dragged into this, but be more careful playing / teaming with randoms next time

[graceful ivy]

no i wont be

its part of the fucking game

and when someone is cheating that admins ban them and leave the guy who had nothing to do with it alone

not hold me up

[balmy cypress]

for your sake, I am going to stop replying so you don't dig yourself deeper

[graceful ivy]

stfu retard

[small hollow]

yo luke i got banned for cheating when i aint even do ntn

[mellow tundra]

!appeal @small hollow

[glass olive]

Hey, @small hollow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sonic pawn]

!appeal

[glass olive]

Hey, @sonic pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median leaf]

were to report in the discord server?

[tall lichen]

yo admins

any admins on need to report a bug

[long wren]

nah webstie https://rustoria.co/support

we dont take report in discord

[tall lichen]

can i send u the vid of the bug

if i lost rockets bc of the bug would i get it back

if theres video proof

[mellow tundra]

Unfortunately we won't be able to reimburse you in any case, but please report with F7

[tall lichen]

bet thank u Aden RIP 3 rockets

[mellow tundra]

[mighty lava]

someone answer the fucking ticket

guy i reported is fucking running sideways and shit still

[old violet]

bro let me get this straight, get raided by full rage hackers on your server, one of our teamates made a ticket and showed clips. Admin saw the clips and said he would get on in 90 mins. ended up banning the cheater and his group and didnt even give us the cheaters base cords

[mighty lava]

yeah idk man they just dont care that we lost everything to them

same shit just happened to me

[long wren]

huh?

[drowsy nebula]

#support

[long wren]

yes

[mighty lava]

im happy they banned him but comon, could i atleast know where he lived

now i have to raid everyone in the vicinity

[long wren]

admin does not interfere with gameplay at all

[drowsy nebula]

How do I report

[long wren]

!ticket

[glass olive]

Hey, @drowsy nebula

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[old violet]

Yes fucking clearly . Doesnt interfere with my open core getting sieged by a rage cheater either .

[long wren]

what you want?

[empty needle]

The server just restarted, and when I reconnected to the game, it showed that both my teammate and I were cheating. My teammate has played over 5,000 hours, and I've played more than 100 hours. No cheating programs were running, yet we were banned for no apparent reason. I'm really confused. I've already submitted an appeal and hope the staff can give me a reasonable explanation.

[long wren]

afaik, we don't go into detail about your situation.

[vocal quiver]

76561198831587364 76561199187532972 vpn @long wren

vpn ban

[long wren]

!appeal

[glass olive]

Hey, @vocal quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vocal quiver]

vpn ban bro i friend dont have dc

76561199758131018 76561198831587364 76561199187532972

[long wren]

appeal submission does not require discord 😅

please make an appeal

[vocal quiver]

okok

They can't open the website

[empty needle]

@long wren Indeed, no details are shared with me. A ban without cheating? Nothing but racism.

[vocal quiver]

They're all VIPs, but they can't get into the game anymore, and they're all VPN banned

[long wren]

Try again through VPN

[vocal quiver]

They can't log in without a VPN

they dont have vpn

76561199187532972 76561199758131018 76561198831587364

plc check

[long wren]

?

[long wren]

You said vpns banned, but why don't they have vpns?

[vocal quiver]

It can only be used to play games, not the Internet

[long wren]

please wait for the response to your appeal. thank you

[vocal quiver]

bro we are get big raid any other way?

[long wren]

[vocal quiver]

？？？

[long wren]

Find another VPN and try connect the website.

[autumn olive]

The administrator took a look at my account and asked me to cheat and joke.76561199240925417

[long wren]

!appeal

[glass olive]

Hey, @autumn olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse coral]

any admins able to check reports on US mondays please

very blatant cheating chinese clan

[proven peak]

need an admin to help me ban a cheater on mondays. im positive hes cheating. last wipe on main i went 3/3 with cheater reports

[coarse coral]

is it the chinese clan lol?

they're hard spamming calling me the n word and blatantly esping atleast

[proven peak]

no

tripled me with p2 from 50 meters in 5 bullets. i was ak full metal

no admins on tho its classic. gay af

[coarse coral]

ill f7 that guy also

[proven peak]

thanks bro

ye i mean its so obvious like some ppl get good at hiding shit but the guys i report are blatant

[coarse coral]

same yeah the one guy is super blatant

i was hiding with my mate on lighthouse not making a single sound dude runs in prefire headshots my mate lmao

[vocal quiver]

i creat @long wren

pls check

[proven peak]

he just got banned lol

[coarse coral]

oh yep i see that huge lol

[vocal quiver]

76561199758131018

[coarse coral]

i see it in chat haha

[raven mist]

EYO

WDYM

[coarse coral]

i got my mate to also f7 him

[raven mist]

Make a ticket on our website

f7 goes to FP

[coarse coral]

ohh kk

[long wren]

wtf?

[coarse coral]

his entire clan is like 50 hours accounts

[raven mist]

Dont call someone out here please

just make a ticket

all you gotta do

[coarse coral]

alright

[tranquil grove]

Please review my invoice, thank you administrator.

[unique nebula]

After the server restarted, I was banned from entering the server, and I didn't open it.

[vocal quiver]

都是节点ban md非要上票才能解 之前直接发个17位就好了

[long wren]

invoice?

[long wren]

!appeal

[glass olive]

Hey, @unique nebula

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vocal quiver]

and my invoice fb8d67

[coarse coral]

can you investigate the group instead of just closing my ticket please

im pretty sure the entire clan is cheating

they're all accounts with like 50 hours

[vocal quiver]

@long wren fb8d67 vpn ban pls check

[long wren]

typically a response to an appeal will take 1-3 days.

[vocal quiver]

My friend and I complained at the same time. It has been unsealed

plc check one more

[lucid cobalt]

I can report racist player?

[neat pumice]

For racism in chat, you can make a ticket here: https://rustoria.co/support/ticket

We don't moderate voice chat.

[lucid cobalt]

ty

[tranquil grove]

Please review my invoice. Thank you very much, administrator.

[lucid cobalt]

Thank you very much, administrator.

[neat pumice]

You're very welcome

[near halo]

its been 2 daysd

pls hurry up gang

[tranquil grove]

Please review my invoice, thank you. #afaf4c

[light summit]

Hello. Please refrain from sending repeated messages here. If you have already submitted a ticket, please wait patiently while an admin gets to it. There is no need to send your ticket number here - it does not speed up the review process in any way. The standard response time for an appeal is 1-3 business days, but can be more or less depending on the situation 🙂

[light summit]

你如果已经提交申诉，那就请你等待管理员的回复。申诉结果一般在1-3工作日内会得到回复，有些时候可能会快一些。在等待期间，麻烦你有些耐心，毕竟管理员一天内有很多票需要检查。感谢你！

[wild rampart]

how do i appeal for a server i was false banned in?

[light summit]

!appeal

[glass olive]

Hey, @wild rampart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wild rampart]

im pretty sure i figured it out

[winter notch]

yo i had ban on rustoria for cheating 2 weeks ago i havent played at all and now the ban is back why?

[lucid cobalt]

ty mods for ban high risky accounts

[winter notch]

i didnt even played the server and i got banned once again wtf???

[neat pumice]

Hello, what's your steam ID? 🙂

[winter notch]

76561199322593993

pls unban i wanna play

[neat pumice]

Should be sorted

[winter notch]

im unbanned?

[neat pumice]

Yes

[winter notch]

why did i even get banned ?

[neat pumice]

Same reason as last time, crossed wires on our end

[winter notch]

what does it mean crossed wires?

[neat pumice]

Means you weren't technically banned, but lumped in with someone else's ban

[night dragon]

Can you help me solve Vpn ban problem? Appeal #afaf4c

[neat pumice]

You're already unbanned

[neat pumice]

You're welcome btw

[winter notch]

okay ty

[winter notch]

Sometimes i can give a crazy shot or kill alot of people wthiout dying but because i had 0.5 kd it wouldnt make any sense

[neat pumice]

Yeah I wouldn't worry about getting banned because of your KD or a crazy shot, we're significantly more thorough than that 😄

[winter notch]

@mental tapir why is it like that

[neat pumice]

For fun

[quick bluff]

Ticket #f3c898 admins blatant pls quick

[bronze aurora]

How to cancel auto renewal vip subscription

[glass olive]

Hey, @bronze aurora

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[empty needle]

@neat pumice We were previously playing on the ‌EU MONDAYS‌ server. After a routine server restart, my teammates and I attempted to rejoin, but the system flagged us for cheating and imposed an entry ban. I have already submitted an official appeal through the website. Our Steam IDs are ‌76561199404542182‌ and ‌76561198831854308‌. If possible, please expedite the review of this case

[neat pumice]

Those 2 steam IDs have never connected to Rustoria before

Sure you're in the right place?

(or perhaps the wrong steam IDs)

[empty needle]

@neat pumice Just a moment, I'll quickly check.

[shy swift]

how can I get a dedicated player, I've played 2k hours on one server in rustoria

[timid junco]

my game crashes with the inscription cheating on the EU Main server. why did this happen, and is it possible to solve this problem? Nickname Slayer

[empty needle]

@neat pumice Today I was playing on the RUSTORIA VANILLA EU MONDAYS server, but couldn't reconnect after the regular server restart.

@neat pumice 76561199404542182 76561198831854308

@neat pumice We're both not very good players. Even though her account has over 5,000 hours of in-game time, she's a female player. Now that two unskilled players like us got accused of cheating, I'm at a loss what to say

[normal orbit]

!appeal

[glass olive]

Hey, @timid junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[empty needle]

@neat pumice

[neat pumice]

You're unbanned already

[empty needle]

oh thanks

@neat pumice Has my teammate also been unbanned?

[neat pumice]

Yes

[empty needle]

@neat pumice thanks

[gloomy notch]

How many team limit in " rustoia.co - sea main " ?

[timid junco]

@neat pumice

[timid junco]

I have the same problem

because i use vpn

you can remove the ban

?

nickname slayer

[limber swift]

Is it normal when I'm jumping up the side of a base that has a roof sticking out of it to get disconnected for fly hacking?

it happened again, just jumping on top of this base lol\

[neat pumice]

!steamid

[glass olive]

Hey, @timid junco

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[neat pumice]

Yeah not unusual I would say

Flyhack can be triggered by jumping on a small tree

Not the best system 😄

[limber swift]

ok, I just won't jump on that base. made me worried I was going to be banned or something

lol

[neat pumice]

There is no team limit, but the UI will hold 16 players

[timid junco]

76561199769737291

[timid junco]

when can i log in to the server?

[neat pumice]

5 minutes or so

[timid junco]

Ok,thanks

[torn stone]

Server down boys?

[torn heart]

daily restart

[timid junco]

shows the same error

[glass olive]

Hey, @rough raptor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timid junco]

I'm waiting, is everything okay?

[chilly ridge]

I opened a ticket about a network issue, but I haven't received a response for 18 hours. What should I do

[pseudo parcel]

How long does it take for a response for aban appeal..i actually think a mistake was made and i got a false ban

[timid junco]

@neat pumice please unban me, I want to play(

[balmy cypress]

?steamid

[glass olive]

Hey, @pseudo parcel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Sorry for the wait, we wil get back to you soon

[chilly ridge]

np

[pseudo parcel]

do i post my ID in here

[dense mirage]

i cant join the server without being disconnected for (cheating)

[balmy cypress]

?steamid

[glass olive]

Hey, @dense mirage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dense mirage]

https://steamcommunity.com/profiles/76561199796537991/

?

[timid junco]

How long do I have to wait to be unbanned?

[balmy cypress]

depends if you are guilty of what you are banned for

[dense mirage]

where do i send my steamID?

[balmy cypress]

try connect in 5-10 mins

[late violet]

Hey Luke,
Hope you’re great. Any chance of us having a chat about my ban sometime in the near future?

[balmy cypress]

@late violet

[late violet]

Never

Not even in another year?

[timid junco]

I was banned for logging in with a VPN

[balmy cypress]

send your profile link

[balmy cypress]

even in another 5

[late violet]

Realistically i could move homes and get a new computer with a new account

Or no?

[balmy cypress]

I can't stop you from doing that, but we will perm ban anyone you play with if you do that

your call if you want to take the risk

[timid junco]

https://steamcommunity.com/profiles/76561199769737291/

[balmy cypress]

connect again in 5-10 mins

[timid junco]

Okay,thanks

[late violet]

This is a bit harsh mate

Can you take this back?

[balmy cypress]

We have no tolerance for people playing with cheaters over and over and over

even after being warned

[late violet]

This is good PR

ill send you a dm

We can work it out

[balmy cypress]

We won't be working this out

[late violet]

😂 alright Luke have a great day.

[balmy cypress]

You too!

[timid junco]

thank you, have a good evening

[hexed nimbus]

@lyric basalt

[muted igloo]

i need support a guy here is impossible to kill no matter what i shot him with bow in the head 4 times and rocked him atleast 40 times

now he dissapeared but i have a clip of his user

[hollow cosmos]

it is most likely a visual glitch that happens from time to time

happened to me the other day, only you will be able to see them

[muted igloo]

broo i thought i struck it rich

i demand my 4 arrows bacl

[balmy cypress]

You can send me the clip

happy to review

[muted igloo]

most likely like doomx said but i will send just for makin sure

[muted silo]

least obvious cheater account on eu east long

[balmy cypress]

Damn 5k hours aye

banned now

[muted silo]

sigma

[robust elk]

76561199119255524 can anyone check him pls us main mad cheating climbing walls already send ticket

[ashen yew]

If I got false banned, do I make a ticket or an appeal? I'm so confused right now lol, I haven't pvped barely anyone this wipe, haven't won any fights and my accuracy is horrific. Been playing for weeks, go to bed and wake up for "Cheating"?

[lean gyro]

Is there any way to know when I was banned

[light summit]

!appeal

[glass olive]

Hey, @ashen yew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ashen yew]

Ah I see, I just tried to connect to another server aswell and got auto-disconnected for "VPN". It turns out cloudflare VPN runs in the background even after a PC restart. Is there a way for me to update my pre-existing appeal to check the VPN box? I'm pretty sure that's the reason for the ban then

[tribal pier]

can i report someone for beeing racist_

[light summit]

if it's happening in chat, yes you can
https://rustoria.co/support/ticket

[tribal pier]

via voice

playing adQQQQ hitQQQQ sounds

[light summit]

unfortunately we do not moderate voice. i would recommend switching voice chat off if that bothers you

[ashen yew]

Sorry for spamming but shimmy is this possible? I want my appeal to be accurate so I can hop on before my base is blown to pieces 😂

[lean gyro]

hi

[light summit]

hey, if you've already submitted a ticket, you could just let the admin know in the ticket what your issue might be in the same ticket once they respond 🙂 you can play on a vpn here, so it shouldn't be an issue if your ban was due to a vpn

[verbal lake]

hello

i got banned high risk account and when i log into the appeal i cant find any active bans what to do?

[ashen yew]

I see, but what if I sent an appeal instead of a ticket? I appreciate the response btw

[light summit]

hello. i'm afraid the admin has shared everything they could and wanted to with you in your ticket already. i'm sorry i won't be able to share that information with you here

[verbal lake]

@light summit

[light summit]

you are welcome! sorry if the terms i used were confusing. you should be submitting an appeal (i tend to refer to them as tickets as well) so whatever you did was correct 🙂

[ashen yew]

yeee! but I initially didn't check the VPN box as I didn't realise that was the cause. I'm guessing I can't update this though now?

[light summit]

hello. you were advised to submit an appeal previously. have you already done that?
#support message

[neat pumice]

It doesn't make any real difference if you check it or not - it'll be handled the same way

It's just for the sake of organisation

[ashen yew]

Ah, all good then. Thank you both so much for the support

[light summit]

yes, what mono said above 🙂

[ashen yew]

I hate spamming but I didn't want any confusion lol

[light summit]

no worries, happy to help

[amber copper]

I was muted on rustoria monday for saying support lgbtq+ rights

[muted silo]

least obvious cheater account on eu east long v2

[light summit]

please do yourself and the rest of the players a favour by not calling them out here. make a report instead 🙂

[muted silo]

just ban them for high risk account if they are clean they will come here 🙂

[amber copper]

Why are the people in chat who try to say the N word still talking but i got muted for saying trans rights or support lgbtq+

hey there, i got false muted again

[light summit]

just make a report like i said and leave it to the admins to review your case 🙂

[neat pumice]

Hello, what's your steam ID please?

[amber copper]

STEAM_0:0:77385476

[neat pumice]

When were you muted?

[amber copper]

yesterday after i was unmuted, there is a rogue mod

[neat pumice]

You haven't connected to our server yesterday

Nor do I see any mutes

[chilly ridge]

who can answer my ticket number 1297, i have been waiting 20 hours for an answer

[neat pumice]

The only person who can realistically help you, is the individual you were speaking to, but I've responded to you there now, as we're missing information from you. 🙂

[north crest]

!appeal

[glass olive]

Hey, @shy lichen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber copper]

it says im muted rn

[neat pumice]

Can you send a screenshot please?

Nvm, just try now

[main aspen]

eu long east ladding

[ocean thistle]

Forwarded

!ticket @gilded cypress please create a ticket

[glass olive]

Hey, @gilded cypress

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[austere forge]

wtf on medium toria?

[cyan girder]

what is high risk banned?

how do u even appeal this

[hollow cosmos]

Just make a standard appeal

[cyan girder]

it says no active banns

[hollow cosmos]

?steamid

[glass olive]

Hey, @cyan girder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[crystal fjord]

can u fix eu east long its really laggy

[ocean thistle]

Aware, our team is checking on it. Thank you for the report. :)

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER

[lone helm]

Fix lags on eu east long pls

[ocean thistle]

Aware, thank you

[gusty radish]

RUSTORIA EU EAST LONG HELP SERVER LAGS

[ocean thistle]

Still an issue? We changed a few things

[real epoch]

why i cant cancel my Subscription?

[glass olive]

Hey, @real epoch

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[neat pumice]

If you follow this video exactly (down to writing the message in English) then you'll be able to cancel it

[gilded bough]

@golden flower

hi i cant enter to the sv because it says high risk account

[long wren]

!appeal

[glass olive]

Hey, @gilded bough

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded bough]

i dont have any program or object in my pc

[long wren]

#support message

please make an appeal

[gilded bough]

oks

@lyric basalt i make a appeal you can help me?

[viscid zealot]

One message removed from a suspended account.

[gilded bough]

damn man my things

https://tenor.com/view/worried-monkey-worried-monkey-gif-5992280527583416561

[noble gate]

hey how do i appeal a ban i just got banned for cheating when i suck at this game?

!appeal

[glass olive]

Hey, @noble gate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modest mortar]

https://discord.com/channels/274965952116817920/396381129260662785

[idle depot]

oops

[sonic pawn]

Appeal #50bc16

[long wren]

only banning admin can reply to your appeal

please for wait

[wispy dirge]

When did you appeal?

[latent yacht]

i would like to report a cheater im watching his screenshare right now with obs hes hard cheating on his main

[wispy dirge]

?report - Hey there Burger, please report them via F7 or make a ticket and we can come take a look.

[glass olive]

Hey, @latent yacht

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[latent yacht]

it doesnt let me login with steam

[quick plover]

how do I open a support ticket

[wispy dirge]

What error do you get?

[quick plover]

Ive been kicked from the server

[latent yacht]

its just a empty blue screen on the steam website

[wispy dirge]

What message do you get when you DC

[wispy dirge]

Try another browser

[quick plover]

steam Auth timeout: No auth response

[wispy dirge]

Try restarting Steam and try again

[latent yacht]

nvm its good i just went to home page and it let me login there

[quick plover]

ok

[latent yacht]

@wispy dirge im unable to find his name because i havent played on the server myself

[primal bear]

!appeal

[glass olive]

Hey, @primal bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ruby granite]

what if you alerted the admin about your vpn then once they check they ask for your main rust account but you dont have any other rust accounts, what does that mean???

[austere solar]

Hi, I haven't played for a while and now I get ban evasion.

[misty scroll]

Submit an appeal please https://rustoria.co/support/

[austere solar]

How long does it take to respond to ban appeals?

[misty scroll]

1-3 days

[frozen thorn]

!REPORT

[glass olive]

Hey, @frozen thorn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frozen thorn]

yo

schaadt there is a guy

[echo venture]

no way

@misty scroll bro, there is a guy!!

[frozen thorn]

xd

u guys cant check people good ?

one guy vs 5 guys

he kills us 2 times

[echo venture]

this one guy does sound bad, yeah

[frozen thorn]

he is rage cheating

lmao

[echo venture]

dam, this guy

if only i had a name

for this guy

maybe i could take a look?

[frozen thorn]

i did ticket already

if u saw the fight u would ban him 100%

[echo venture]

okay, i shall check that guy for you

[frozen thorn]

ty

[frozen thorn]

he never miss in big fights xd @echo ventureand he know exactly where we are

[wise slate]

New to rust, joined rustoria and got insta banned?

[long wren]

if your banned please make an appeal https://rustoria.co/support

@restive apex what do you need help?

[restive apex]

I don't know, I'm stupid.

[long wren]

?

why you in vc

[restive apex]

don't know

Should I leave?

Why don't I have the right to speak???

[restive apex]

Crazy, let's talk?

Why are you ignoring???

[peak vortex]

can i get an admin?

where do i go for a report

[long wren]

!ticket

[glass olive]

Hey, @peak vortex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

You don't seem to need any help.

[clear cedar]

!ticket

[glass olive]

Hey, @clear cedar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

Am I allowed to send discord servers in find a team?

[long wren]

Cant

[normal widget]

why my friend is banned for cheating but i don't get ban for association, 76561199772690403, he is banned offline

[mystic tundra]

is it possible to sell houses on the server?

[long wren]

tell your friend please make an appeal

[normal widget]

he can't use discord

regional policy

[long wren]

It is not possible with real cash

[long wren]

appeal doesn't require discord
https://rustoria.co/support

[sullen karma]

how vpn ban works

get banned when first enter the server

[thorny dune]

If you send me your SteamID I can take a look for you

[sullen karma]

76561199772690403

thanks sir

i made a ticket

[amber copper]

mods. george flowberry on U.S monday is making non stop racial and hate comments, please help

keeps saying "fent floyd"

[long wren]

!ticket with proof

[glass olive]

Hey, @amber copper

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorny dune]

Thank you for waiting, your appeal has been accepted and you should now be able to connect

[sullen karma]

👍

@thorny dunesir i still can't connect

https://images.steamusercontent.com/ugc/13881135747270244235/7EAC12A279BE86EEAC2DE815F8DCC76D81989F9A/

the ticket is approved but it doesn't work

[thorny dune]

I've made another change, please try once more for me

[sullen karma]

ok i can connect now thanks

[median laurel]

hey any admin online that can help me? i am at mili tunnels redcard door isnt opening i think itsbugged

@thorny dune can u check?

[mental wasp]

How do I claim the rewards for boosting serv?

[thorny dune]

Which server is this on?

[thorny dune]

This would be for modded only, but you can type /boosted in-game to claim the reward

[median laurel]

eu east long

[amber copper]

i made sure to report

[supple dune]

admins here?

[long wren]

Yes

[supple dune]

i got mistakes ban on rustoria can u unban me please my id 76561199152701504

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @supple dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

This should be fixed and you can now connect again

[supple dune]

Thank you

[remote wraith]

hey, any admins free for a chat?

[long wren]

Yes

[remote wraith]

can i join wating for support vc?

[long wren]

Sorry i cant join vc now

but what do you need help with?

[remote wraith]

a ban

all the admins are saying i have to speak to my banning admin but im not sure who that is or how to contact them

[spice condor]

admins here?

[spice wharf]

!TICKET

[glass olive]

Hey, @spice wharf

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[remote wraith]

can i have some help please

[neat pumice]

Hey what's up?

[remote wraith]

hey, any chance we could quickly join the support vc? i find it way easier to get my point across

[neat pumice]

Sadly not, I'm at work

[remote wraith]

oh, all good man

[neat pumice]

What's your steam ID please, I'm sure I can decipher your problem

[remote wraith]

heres my steam https://steamcommunity.com/profiles/76561199025756530/

i got association banned with a group beacuse they had a cheater or somthing im still not entirely sure. i got perma banned and i had no idea what was happening, i was clueless. i had just joined the group it was my first ever wipe with them and im so upset about how i get perma banned for playing with a horrible team who didnt tell me about what was going on

i can provide proof of when i joined and everything

[neat pumice]

Alright, so you're banned, but you haven't appealed by the looks of it - hanging around to try and speak to an admin in voice isn't going to get you anywhere I'm afraid - you'll need to submit an appeal here: https://rustoria.co/support/appeal 🙂

Oh, never mind - you have appealed

[remote wraith]

yeah and i did it really badly

and didnt say much

i was just purely wondering if theres any way what so ever if i can get not perma banned. i will take any other time period, i just dont want to have a ban beacuse its abosultey not what i stand for.

[neat pumice]

The banning admin has reviewed your appeal, and it was declined - there aren't any more avenues in terms of appeal unfortunately. Having said that, if you feel you didn't manage to represent yourself well enough in your appeal, I'll happily forward the message to the relevant individual - but it's completely up to them if they feel it changes anything, which to be completely honest: I doubt - so I wouldn't get your hopes too high of anything changing here. Having said that, if anything does change, then they'll reach out to you directly.

[remote wraith]

thankyou, i just dont see why i should be perma banned for somthing i didnt do or knew about, i have alot of proof if u want me to send that to u

showing when i joined, chats with leader and the team member that vouched me in

[neat pumice]

Given that you joined the team before you were banned, it's really not relevant at all how recently you joined, if that's what you're going for - and doesn't constitute proof of not knowing - which is impossible to prove

[remote wraith]

yeah i understand that, im just trying my hardest to get this reversed. being banned from my favourite servers for somthing i didnt know about or ever get told was happing is just somthing i have to try fight for yk? also if their is anyt relevent evidence i could provide, what would it be?

[timid stone]

Hi Mono, I'm currently chatting to Gib.

Am I correct in assuming then, that any player who joins a team via the LFG channel in this server is essentially crossing their fingers that the team they've joined isn't cheating? Because really, how does the average joe (the community) know prior to a wipe? Or at times, even during? We take someone's word and pray?

[raven mist]

We clearly know that Gib knew

it was that obvious

this was not some "random" cheater

[neat pumice]

Association bans are typically 7 days - if someone is banned permanently for it - this isn't your average joe situation at all 🙂

[timid stone]

So what you are saying is that he knew the team prior, had an understanding of what was taking place and willingly participated?

[raven mist]

They clearly knew what was going on correct

[remote wraith]

hey, how was it obvious, i genuinely had no idea, no one told me, i had NEVER played with anyone from the team prior to this. i still dont got a clue who was even cheating

[timid stone]

Heaven forbid they hid it from newly recruited members. I can't see them immediately putting their trust in someone to not rat on them and immediately let them in on the secret?

[raven mist]

I've seen enough to know that Gib knew, thats the point

[timid stone]

Otherwise, the operation would have been foiled long ago... the moment an honest person joined.

[remote wraith]

may i ask how \

[raven mist]

Also i'm not sure why you're getting involved when you have 0 clue about the situation

[raven mist]

No can do, no

[timid stone]

Because I was planning to recruit him, until this arose.

[neat pumice]

We're not going to give an inch in terms of elaborating on how we know - but we know. Sadly the interaction we're currently having is the standard interaction for 100% of association bans, ever - no one ever knows anything, strangely enough.

[remote wraith]

why? i have no clue what happend

[timid stone]

I don't doubt that, and can appreciate that and the process that takes place.

[remote wraith]

so how do i prove it then? i am so upset about this whole situation and i am looking for anything i can do to prove it?

also i wouldnt be working this hard to prove my innocence, like if i got caught and i knew it, i would just swallow my pride and cop the ban.

[neat pumice]

You can't prove it

[neat pumice]

Most people with accounts that have value to them will go to the ends of the earth to maintain their innocence - not unusual behaviour I'm afraid

[remote wraith]

so im just cooked?

nothing i can do to prove it? im meant to just cop the ban for no reason and give up?

[neat pumice]

Correct, luckily there are plenty of other places to play this game on - Rust aside, I hope you have a good week - I don't know you, this isn't a personal attack, just an acknowledgement of fact 🙂

[remote wraith]

I just cant fathom what is happening there has to be a way i can prove it, like theres no damm way im perma banned off legit the best rust servs for trying to play with a group. like there has got to be a way i can prove it. but overall i appreicate your time and i full yunderstand where your coming from.

[worn lava]

Hi there, Admins, I was just wondering if you could give me an idea as to how long a ban review might take

[neat pumice]

1-3 days, often sooner

[grand skiff]

GG

[worn lava]

Thank you, Monologic

[icy charm]

eu small max ppl in team?

[neat pumice]

8 in team UI, no hard team limit

[slender seal]

any admins on?

[ornate kettle]

can you fix your RUSTORIA EU LONG EAST

WHY SERVER LAGS 2 DAYS NON STOP LAGGING

[long wren]

Sir

[inner plume]

Appeal #f1fe42

I need help,please help me

Solo player get ban for play with cheater,this is so bad feel.

my base in eu medium server ,X20 shop,just a solo

[crystal fjord]

can yall fix the rustoria eu east long lag i just died coz of it

[opaque rover]

Hello, I've been banned by the server. It shows that I'm playing with cheaters, but no one in my team is cheating and no one has been banned. The most likely reason is that I'm using a vpn. Also, I have a vip on the server and game skins. I have no reason to cheat. Please help me unblock it as soon as possible

[hollow cosmos]

please make an appeal to get it sorted

[hollow cosmos]

!appeal

[glass olive]

Hey, @opaque rover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vocal breach]

Hello administrator, I have not played this server before. But I have been banned from playing with cheaters, can you help me? thank you. #9869cf

[hollow cosmos]

if you have already created an appeal, they take 1-3 business days to get a response

[leaden violet]

unironically the best support staff for all of the high pop servers, shout out you guys for actually staying on top of the cheater situation unlike other servers..

[bright spire]

What is the maximum slot of EU East Long?

[hollow cosmos]

!slots

[glass olive]

Hey, @bright spire

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[main aspen]

eu long east lagging pls fix it

[bright spire]

I need an estimated count

[misty scroll]

Well it adjusts according to what's best for performance, so 600 like it is now is not a bad estimate

[bright spire]

[verbal lake]

hello

i got banned for high risk account what to do i cant open a tiket in ur website

@misty scroll

[hollow cosmos]

please dont ping admins, make sure you are logged into the support site and try to make an appeal

[verbal lake]

i dont find it

from yesterday im texting nobody is replying

[hollow cosmos]

Ok. I see you have been trying for a while, I will let the admins know.

please send your steam id @verbal lake

[verbal lake]

76561199853433606

ty brother

[hollow cosmos]

I've let them know

[pseudo zodiac]

@hollow cosmos can you help me too with this problem please

[hollow cosmos]

whats up

[pseudo zodiac]

the same high risk account

can you help me with their answer please?

[hollow cosmos]

and you cant make an appeal?

[hollow cosmos]

?appeal

[glass olive]

Hey, @pseudo zodiac

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pseudo zodiac]

i make appeal but have no answer still

[hollow cosmos]

if you have made an appeal you need to wait 1-3 business days for a response

[pseudo zodiac]

can i make appeal in discord also?

or site only

[hollow cosmos]

no, only on the support website

[pseudo zodiac]

oh sadly 😦 i am ready now to make a screen share or anything what need.. but its too long to wait answer

can u pingsomebody maybe? that i am ready here rn to show all videos of kills or all what need

[hollow cosmos]

You will just have to be patient and wait for a response. The banning admin will reply, you just have to wait.

[stiff widget]

Why can't you make an appeal?

[hollow cosmos]

#support message

[royal ruin]

eu long east lagging pls fix it

[pseudo zodiac]

does the admin who banned me online now? i am not quitting rust still so i can make a screen share of smth if need.

[balmy cypress]

?steamid

[glass olive]

Hey, @pseudo zodiac

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pseudo zodiac]

76561199049980684

[balmy cypress]

Can you link us your main profile

[pseudo zodiac]

main profile where?

[balmy cypress]

yes, link your main profile to me

if you are going to say this is your main, don't waste both of our time

[pseudo zodiac]

can i message you dm or here only?

[balmy cypress]

you can dm

[main aspen]

Please turn off bots and animals on the EU EAST server EU EAST LONG, the server hangs and crashes constantly, especially when flying a copter and driving a car

[toxic shard]

it won't help much, lags mainly due to loading big quantity of entities on this kind of server

the faster you go, the more lag you will experienced

[gusty radish]

eu long east lagging pls fix it

@toxic shard

[crystal fjord]

can yall pllzzzz fix lag on eu east long

[plucky scarab]

Yo ! could someone reply to my ban appeal on the rustoria website?

[solid geyser]

appeals take roughly 1-3 business days for a response please be patient

[bitter briar]

чому мене забанили

[plucky scarab]

lmao?

Hopefully u guys rly work

[tulip mesa]

like is this 100% of the time

my ban is so unfortunate but it should be able to be reversed once someone looks at it for like 30 seconds

[dark radish]

bro take the cheat thing outta ur name 😂😭✌️

[plucky scarab]

my bros be chilling there

I aint that one

My pc is clean

But Imma be kind with u and take it off

[dark radish]

good boy

[wispy dirge]

When did you put in an appeal?

[plucky scarab]

20minutes ago

[wispy dirge]

Ah, give it some time and you will hear back.

[gusty radish]

eu long east lagging pls fix it

[plucky scarab]

sure

[woeful thunder]

guys im really sorry for saying bad things in the rustoria eu mondays chat, please may i be allowed back in to play with my friends i promise i will not offend or violate any guidelines again

im fr5hd on steam

[raven mist]

Yeah no, you can go play elsewhere

[woeful thunder]

mate

what did i get banned for

[raven mist]

You've been on rustoria for 8 hours and the only thing you've done is having disgusting chat behavior

What did you expect that was going to happen

[woeful thunder]

mate its a joke can u calm down i didnt mean any harm

its not targetted at anyone

[raven mist]

You can do it elsewhere

[woeful thunder]

bro its not that deep

[magic fox]

shenzy stop being weird

[woeful thunder]

just unban mate its not gunna hurt anyone

[magic fox]

js let him play the game or we js wont play ur server

[balmy cypress]

Your choice

[magic fox]

absolute tart

[raven mist]

Feel free to join your friend elsewhere

[magic fox]

u weirdo

[pseudo zodiac]

could someone reply to my ban appeal on the rustoria website? please

[magic fox]

how long is he banned for

[raven mist]

Perm

[magic fox]

oh ye nice one

what a fucking knobhead u are

[raven mist]

Anything else?

[magic fox]

ye mate if ur gona get pressed about some chats maybe rust isnt the game for you

[pseudo zodiac]

Shenzy how can i know what admin banned me? can i ask him for reply to my appeal please? 😦

[magic fox]

spending your life modding a rust server like a sad cunt

[raven mist]

i"m afraid thats not something we disclose

[pseudo zodiac]

yup oke sorry

[raven mist]

Whats your steamid?

[shadow ore]

where do I report people?

[pseudo zodiac]

76561199049980684

[raven mist]

So i'll poke the admin who's in charge of your appeal

[raven mist]

!report

[balmy cypress]

https://rustoria.co/support/

[glass olive]

Hey, @shadow ore

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pseudo zodiac]

Thank you Shenzy

[raven mist]

Replied to your appeal

[glass olive]

Hey, @neat condor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pseudo zodiac]

[stiff cairn]

Hey im hoping to get help my steam account just got banned on this server. I've been playing for years and been a vip the whole time. I have no idea why i wouldve gotten banned.

[balmy cypress]

?steamid

[glass olive]

Hey, @stiff cairn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stiff cairn]

76561198009550751

[cinder herald]

hi, can you help me with a ticket?

[balmy cypress]

Should be all good to connect in 5-10 minutes

let me know if you are still seeing the kick message after 10

[balmy cypress]

Hey, appeal or report?

[cinder herald]

appeal

[balmy cypress]

if appeal, send your steam profile link

[glass olive]

Hey, @cinder herald

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stiff cairn]

Thank you luke

[cinder herald]

76561199821345343

[balmy cypress]

No problem

[balmy cypress]

Are you able to join voice?

https://discord.gg/DJ5YmKqc

[unique musk]

w rep best admin ever responds in 5 minutes way better than vital support or atlas support

[cinder herald]

ok..

[night trench]

can you reply to this appeal #046f36

[main tangle]

can you reply to this appeal #ace583

i wait 2 hours

[balmy cypress]

replied

[main tangle]

i love best admin ever responds in 5 minus

[gusty radish]

eu long east lagging pls fix it

[gusty radish]

eu long east lagging pls fix it

eu long east lagging pls fix it

HELP

[sonic pawn]

<@&274980199668645888>

after 180 days from a ban you can play

[gusty radish]

eu long east lagging pls fix it

[hollow cosmos]

https://rustoria.co/rules - you cannot play if you have a gameban on another account within the last 180 days.

[pseudo zodiac]

Shenzy can you answer again please on my appeal? 4 hours gone

[sonic pawn]

so after 180 days u can

[fossil abyss]

Appeals can take anywhere between 1-3 business days

[hollow cosmos]

yep

[sonic pawn]

okay its been 335 days

but when i appeal they send the same bot messege

message

[pseudo zodiac]

did the developers unban everyone who was banned more than 180 days ago?

[sonic pawn]

no

its perm

[pseudo zodiac]

so what are you talking about?

[sonic pawn]

there server allows to play after 180

[hollow cosmos]

you are talking about this - https://support.facepunchstudios.com/hc/en-us/articles/28339393042973-Ban-Second-Chances

[pseudo zodiac]

oh yep, so rustoria too give 2nd chance?

[misty scroll]

Depends on the situation

[sonic pawn]

can u help

[misty scroll]

What do you need hlep with?

[pseudo zodiac]

so now i understand why i see so much bans now 😄

[sonic pawn]

its been 333 days since last ban i appeal but i get same bot message

[misty scroll]

!steamid

[glass olive]

Hey, @sonic pawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sonic pawn]

one sec

[pseudo zodiac]

Schaadt if you online now can you maybe poke admin for my ticket?

[misty scroll]

You want me to poke myself?

[pseudo zodiac]

huh i dont know that its you

[misty scroll]

Well I don't know what ticket you're talking about 😄

[pseudo zodiac]

haha u just trollin me

[misty scroll]

No, I just don't know what ticket you're talking about

[pseudo zodiac]

76561199049980684 steamid could you check please?