support

[minor temple]

This is not a VPN ban you will need to appeal your ban

[mellow surge]

is there anyway to re appeal a cheating ban ?

i was false banned a while ago and want to play toria again

got no explanation or anything just randomly banned

[neat pumice]

Hey there, no one who has ever been banned for cheating on our servers has ever received an explanation as to why they're banned - doing so would only serve to make it easier for cheaters to avoid detection in future.

If your appeal was denied, then that decision was, and is final 🙂

[mellow surge]

classic, i have never cheated, i still have all my clips from the wipe i was playing when i got banned

why is there no actual communication or someone willing to fix an issue?

[neat pumice]

There's no further communication once an appeal process has concluded, because evidence for a ban is a one way affair, and not dependent on us reviewing player recorded clips. Admins investigate, gather evidence where suspicion arises, and ban players found to be cheating - there's really nothing to discuss once the ban is issued, appealed, reviewed under appeal and then denied/approved.

Not the answer you were looking for I'm sure - but it is the reality I'm afraid, plenty of other places to play if you feel wronged here luckily 🙂

[mellow surge]

such a flawed system, anyone could get banned for "cheating" without further thought or consideration

i was purely banned off a "hunch" lol

[neat pumice]

I can assure you that we go to great lengths in terms of training and monitoring to ensure that no one is banned without due process and internal guidelines for the issuing of bans - we stand to gain absolutely nothing by issuing incorrect bans, and orgs that have those practices don't last long, thankfully.

[mellow surge]

you cant tell me that when i am literal proof there was no due process

[neat pumice]

You're conflating what you consider due process, i.e. that we look at your clips and unban you, with what we consider due process - you were banned, you appealed, it was reviewed and denied - but if you truly believe that your case wasn't reviewed, I can take a look myself and ensure that it was - just need your steam ID

[mellow surge]

https://steamcommunity.com/profiles/76561198817176234/

[neat pumice]

Your appeal was handled correctly, won't be reviewed a second time

[mellow surge]

😂

pointless

[whole kettle]

i need help, how can i buy vip?

[jolly nimbus]

https://steamcommunity.com/id/downey/ cheater server rasroia zea long runs kills and writes in the chat

[long wren]

!donate

[glass olive]

Hey, @whole kettle

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[long wren]

!ticket

[glass olive]

Hey, @jolly nimbus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet ruin]

what woiuld be my average ping on sea long if im from the baltics

[celest granite]

I bought a VIP for Rustoria Maine, but I can't go to the map preview

[slim violet]

It needs time, give it 10 min.

And try again

[trim silo]

hihi any admin can help me apac-0202 ticket

[hollow cosmos]

Is this a ban appeal or normal ticket?

[trim silo]

normal ticket

[silver brook]

same here

[hollow cosmos]

An admin will take a look as soon as possible, please be patient!

[trim silo]

i can see other .co server but cannot connect to sea server

other are very high ping

[hollow cosmos]

If you are experiencing connection issues you should use #network-support-old if you have not already done so

[trim silo]

ok

[mystic ferry]

i have vip same with my freind and we cant go preview ws

server

<@&274971100184576010>

[quaint sand]

when can we look at rustoria eu main map prewie

[minor temple]

It's being looked into at the moment, Will let know once we have an update

[quaint sand]

ok so there isnt a server yet?

where we can see the map

[visual lintel]

the same

[quick escarp]

try now

[hearty fulcrum]

can you try again now?

[slim violet]

https://rustoria.co/maps

[hearty fulcrum]

if you weren't already able to join the preview servers, then please try again now and let us know

[queen stratus]

i try to join the server and i get disconnected reason cheating?

everytime

[slim violet]

Make appeal

[hearty fulcrum]

!steamid

[glass olive]

Hey, @queen stratus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[queen stratus]

76561199272239162

[hearty fulcrum]

taking a look please wait

[quaint sand]

i cant see the server

[hearty fulcrum]

what do you mean? you can't connect?

[quaint sand]

no like i dont find the server on the list

even tho i have vip

[hearty fulcrum]

the preview servers should be on staging. are you on the staging branch?

[quaint sand]

no

i will look now

[quick escarp]

Only on force

[hearty fulcrum]

ohh

[hearty fulcrum]

can you help him out he says he cant find the server

[quick escarp]

@quaint sand I assume you're trying to join EU Main's map preview? Try client.connect 5.223.61.232:28010

[quaint sand]

yes

thx

[queen stratus]

did find the reason

[hearty fulcrum]

do you have any other accounts?

[queen stratus]

no

[hearty fulcrum]

[queen stratus]

only 1 account

[hearty fulcrum]

You can make an appeal https://bans.rustoria.co

[queen stratus]

can you look when was my account banned

[molten pasture]

76561199558511186

[urban coral]

s

[dusky summit]

how to download a map in advance

[hollow cosmos]

will be avaialble in #wipe-feed shortly before the wipe

[dusky summit]

before or after the vape?

[hearty fulcrum]

^ what @hollow cosmos said, but if you're trying to see the map before the wipe, you can preview our maps on https://rustoria.co/maps if you have VIP

[dusky summit]

No friend, I want to download. I'm from Russia, and I'm smart. Downloading the map is 0.0%.

I want to download the map.

[hearty fulcrum]

The link to download the map file will be posted in #wipe-feed shortly before the wipe happens, like Doomx already said

[dusky summit]

I got it, thanks (my English friend) haha

[spark dock]

!wipe

[glass olive]

Hey, @spark dock

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[dusky summit]

Why hasn't she been kicked out yet? There are only 9 minutes left...

[tropic tree]

can someone send link to rustoria shop

[hollow cosmos]

!donate

[glass olive]

Hey, @tropic tree

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[tropic tree]

thx

[shy swift]

э

[rancid root]

17ю00

[gleaming delta]

when servers online?????

[shadow willow]

nerver

[pastel axle]

why is us monday server down

[gloomy sparrow]

Daily restart

[fringe cosmos]

We can connect to main now

[jade bramble]

!vip

[broken sorrel]

Why full wipe br main?

[glass olive]

Hey, @jade bramble

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[feral torrent]

I dont have permissions to type in general. Did I miss a verification step?

[glossy jasper]

Is queue canceling? Its already a thousand on main..

[sweet lily]

expand slots

expand slots

[eternal vector]

d8fe19 check ASAP please, hard cheat

[smoky beacon]

J

[meager halo]

HELLO??? I CANT CONNECT BECAUSE IT SAYS IM CHEATING, i have 7,2k hours and i never cheated, im a monthly donartor and I CANT PLAY WITH NO REASON

[fathom shale]

<@&274971100184576010>

[buoyant ingot]

Ticket #9c3e55 asap fullrage

[supple cairn]

CAN ANYONE HELP ABOUT EU SMALL

[frosty sleet]

<@&274971100184576010>

Ticket #9c3e55 asap fullrage

[shy remnant]

We will have a look, don’t worry

[dense hazel]

<@&274971100184576010> I got raided on the Rustoria.co - SEA Long server. I was so angry that I posted on the public chat that I had bought 20 RPG rounds and needed people to help me raid back. After that, I kept mining and repairing my base. I was so tired that I fell asleep, and then my base got raided again. When I logged in again at night, I was banned from the server for "cheating".I'm really sorry that I didn't realize that off - the - record transactions are not allowed. I just acted impulsively because I was too angry. I hope the ban can be lifted. I will play Rust in compliance with the rules.

[shy remnant]

#general message

!report

[glass olive]

Hey, @forest meadow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

!appeal

[glass olive]

Hey, @dense hazel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[meager halo]

<@&274971100184576010> Ticket europe 1269

[shy remnant]

Stop tagging please … I already answered

[stoic hollow]

is it fake pop on east eu long

[gleaming delta]

what are the odds of 925 slots on eu main?

its 900 rn

[buoyant ingot]

thx

[shy remnant]

No we do not do fake pop servers ..

[viral nova]

Hello, my friend has been banned for no reason, can you please recheck him?

[stoic hollow]

okay ty

[shy remnant]

I don’t think it’ll go more than this I’m afraid

[lyric basalt]

tell him to appeal

[glass olive]

Hey, @viral nova

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming delta]

is it because of the computing power?

[viral nova]

thx

[glass olive]

Hey, @gleaming delta

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[fervent frost]

Eu small still off?

[shy remnant]

#general message

[ancient surge]

Guys eu small ip pls

[fervent frost]

I cant write in general

[shy remnant]

Look at the info

[shy remnant]

#server-info

[shy remnant]

Looks like it’s started to me

[buoyant ingot]

@shy remnant are you removing cheater's bases or not?

[shy remnant]

No we are not

We are not interfering with gameplay

[analog pier]

Is there queue protection?

eu maın

[shy remnant]

Yes; 2 minutes in case of a crash/timeout

[storm fox]

disconnected: cheating how fix??

[minor temple]

!appeal

[glass olive]

Hey, @storm fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brazen sentinel]

I Need Help but I. Can speak Only German.

[shy remnant]

Can you use a translator please ?

[brazen sentinel]

No bro

[analog pumice]

i ened support

i bought vip for the wrong acount and need to get refunded. I made a ticket already

[slim violet]

Just wait for ticket

[analog pier]

How do I get VIP?

[modest mortar]

you can get the VIP on https://donate.rustoria.co/

[queen belfry]

How do I report someone for cheating

[modest mortar]

!ticket

[glass olive]

Hey, @queen belfry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[meager halo]

It has passed 2 Hours and i dont get response for my appeal for “Cheating” When i Never cheated in any Game, i paid the vip monthly, help me 😮‍💨

[modest mortar]

appeals take 1-3 bussines days

[analog pier]

ı cant ı nneed help

[meager halo]

So i got banned for no reason and now i cant play this wipe???? And my Money for the vip? WTF is this

[analog pier]

It says card rejected

[modest mortar]

!vipissues

[glass olive]

Hey, @analog pier

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[meager halo]

Ive got unbanned for cheatting

Finally thx

[knotty fulcrum]

guys is gearup allowed?

exitlag

[modest mortar]

Yes, vpn is allowed

[knotty fulcrum]

many thanks

[regal hill]

i tried joining the server and it disconnects and says im cheating

[plucky marsh]

stop cheating then

[regal hill]

didnt

cheat

[glass olive]

Hey, @regal hill

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lunar geode]

wipe?

[modest mortar]

!wipe

[glass olive]

Hey, @lunar geode

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[coral edge]

@balmy cypress if u get time can u look at my dm

[dense sable]

@balmy cypress May I know when I was banned?

[balmy cypress]

?steamid

[glass olive]

Hey, @dense sable

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dense sable]

76561198357764172

Some strange ban that is only on the training server

[cyan girder]

hello i got i dont know what happened never changed accounts but i bought vip and my bps just dissappeared???

can any admin help please

[high whale]

Ticket #4aabc2 4 day old acc running wild

[polar berry]

yo i got timed out while i was waiting in queue for 2hours and i had 50players left and now it back to 360 can we do something pls?

[twilit patio]

Help

I go to the server and it shows a ban

and on the site it shows there is no ban

I can't file an appeal

[lucid ibex]

does rustoria mods ever break cheater bases?

[vestal loom]

why did i get kicked for standing afk for 5 mins????

i was in the safezone so basically now im going to lose all my loot

[hollow cosmos]

no, admins do not interfere with gameplay

[analog pumice]

admin please

someone look at my ticket

bro is hard cheating eu main

where the fuck are al lthe admins

[crude cape]

what his name ?

[analog pumice]

you not admin

[crude cape]

i know

[analog pumice]

i need admin

[slim violet]

We will look in to. But please be patient

[crude cape]

go open a ticket in the website

[analog pumice]

bro fucking 100 admins and can't look at multiple tickets on this cheater

viper bro hurry up, dude is actively cheating

[slim violet]

I can't

I'm only chatmod

Lowest in the foodchain

[broken sorrel]

Why full wipe br main?

when wipe full the br main server?

[hexed nimbus]

#server-info

[crude cape]

can i get a support ?

[misty scroll]

What do you need help with?

[crude cape]

i am in the support voice can you nove me ?

[misty scroll]

I can't join voice right now

[crude cape]

move me

[misty scroll]

I'll gladly help you here though

[ivory oxide]

RUSTORIA EU MEDIUM PLS RAGE CHEATER 76561198416350781

[crude cape]

My electricity went out and came back on right away, but I couldn't get in because there was a queue in front of me and I had 5 minutes to get in before the queue. I came before the time and he couldn't let me in

[ivory oxide]

Guys! PLS RUSTORIA EU MEDIUM PLS RAGE CHEATER 76561198416350781

[north crest]

!report

[glass olive]

Hey, @ivory oxide

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crude cape]

@mellow tundra

[ivory oxide]

GUYS PLS CAN U BE FASTER CHEATER AND 3 TEAMS REID ME WTF WHY U DON'T BAN RAGE???

I SENT 5 REPORT

[crude cape]

<@&274971100184576010> anyone can help me

@misty scroll

[slim violet]

You sending 5 reports don't help.

[shy remnant]

What do you need help with

[shy remnant]

3 tickets or 3 F7s ?

[bitter ivy]

whens us main wipe

[shy remnant]

#server-info

In 40mn

[bitter ivy]

thanks

[weary sail]

i need some help

[supple gorge]

how long will the appeal be considered?

[misty scroll]

That's unfortunate, however the grace period is 2 minutes on Rustoria. Nothing we can do if you didn't make it in before that, unfortunately

[misty scroll]

What's up?

[misty scroll]

1-3 days

[weary sail]

some guy put up some racist sign outside the base

[misty scroll]

Can you submit a ticket please? https://rustoria.co/support/report

Can you submit a ticket please? https://rustoria.co/support/report

[analog pumice]

THANK YOU

[astral minnow]

Hi, who can check my ticket, because banned me no reason and have full stream

Appeal #4d3eed

[smoky cape]

The admin who banned you will view your appeal within 1-3 business days

[astral minnow]

he banned me 5m ago, can he check now, i have full video my game and steam

stream*, i will lose my base..

[wicked nexus]

How come it doesn't let me report a player on the EU Main server?

[astral minnow]

And who will compensate for this, it will be very offensive

[echo saddle]

I need help in the game, the boat Tag Boat, there is a problem because it entered the land and I could not get it out with a shovel or a boat, Restoria Min

[wary osprey]

EAC errors on us main

[vital hatch]

My vip is not working

It also bought two months worth when I was only trying to buy one month

[graceful mason]

admin

[echo saddle]

we need help admin

[graceful mason]

our tugbot is stuck can u help please

[vital hatch]

<@&274971100184576010>

[graceful mason]

can i get help for that ?

[vital hatch]

@ionic agate

@raven mist

@slow vapor

[raven mist]

@vital hatch

@vital hatch

@vital hatch

@vital hatch

[vital hatch]

I bought two months worth and it is not even working

[raven mist]

Make a #payment-support please

Us admins cannot help you with that, you'll need to wait for our payment support staff

[echo saddle]

pro

broo

[astral minnow]

can you check ticket Ban
Appeal #4d3eed

[full solar]

Why is my game and others games hard stuck receiving data, is there going to be a rewipe?

[astral minnow]

Hello there, [ExØrCiSt]Kubik! Your appeal has been denied. This means your permanent ban will stay.
I don't understand why, if I have everything, someone could spare me 2 minutes.
If i have full steream

[vital hatch]

That is a common glitch

[astral minnow]

<@&274971100184576010>
Hi,
Appeal #4d3eed
Can you explain to me the reason for the cancellation of my appeals, if I attached a stream and I stream the game every day when I play, for what reason was I banned, I have all the proof that I play without cheats, here is my link to that stream
https://www.youtube.com/watch?v=D1WZHKJOhZs
I just don't understand the reason for the cancellation
and you answer for my ticket like, "Hello there, [ExØrCiSt]Kubik! Your appeal has been denied. This means your permanent ban will stay."
I honestly don't understand the reason for the ban then. Just write

[deep lantern]

so what

do i just have to sit in queue

[raven mist]

Yes

[vital hatch]

Yes

[deep lantern]

lovely

[vital hatch]

You can try restarting but if that takes you more than 5 minutes you lose your spot in queue

[deep lantern]

thx

[low karma]

Any admin please?

[misty scroll]

It means your appeal was denied. We don't provide players with proof for obvious reasons, so there's not much else to it. You are permanently banned.

[misty scroll]

What's up?

[low karma]

I had a friend of mine banned,

said high risk account, what does it mean please?

[misty scroll]

Tell them to submit an appeal please

https://rustoria.co/support/appeal

[astral minnow]

Why I permanetly baned if I don’t was?

[lost tinsel]

Explain me why i get banned for saying ching long ding dong in chat

[vital hatch]

You either cheated or played with a cheater. Almost all permanent bans are for that

[slim violet]

Make appeal.

https://rustoria.co/support/appeal

[lost tinsel]

Oh, I just found out it's apparently a racist term.

thought it was something funny

🤣

[merry valve]

u admin defend staks cheaters and delete my tickets i have all profs

[snow condor]

Why did a person get banned for cheating a couple of days ago and now he's playing again with a new account in the same house??? On S20

JOCKER

[balmy cypress]

Hey, please make a ticket on https://rustoria.co/support/

[slim violet]

If ticket was delyted you haven't provided enoth prof

[balmy cypress]

Not seeing anyone by that name on the servers

[snow condor]

76561198946641304

JOKER sorry

[balmy cypress]

Are you sure thats the correct ID?

[snow condor]

yeah

he killed me

exactly the same nickname

[balmy cypress]

The name of the banned account was also Joker?

[merry valve]

not he delete close ticket

[balmy cypress]

?report

[glass olive]

Hey, @plucky scarab

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[balmy cypress]

You can make another ticket, admins don't delete tickets

[snow condor]

yes, but for the association, but I think that he is also software

[merry valve]

he delete ticket pm me i give profs

[snow condor]

There were two of them playing but one was banned, although both were shooting very suspiciously

[balmy cypress]

I'll message

[balmy cypress]

messaged you

[slim violet]

Who, do you know name?

[lost tinsel]

just wondering

[slim violet]

It is proboply something else.

[lost tinsel]

if someone would say white trash would you chat ban aswell?>

just doesnt make any sense

[lyric basalt]

yes

[lyric basalt]

we arent gonna say here when we mute and when no

dont say it here

[lost tinsel]

Is it really that sensitive? I guess we need to toughen up a bit.

[thin plover]

I guess we need to respect rules

just a guess

[lost tinsel]

What rule?

[thin plover]

https://rustoria.co/rules/vanilla

"No racism, homophobia, spamming in text chat, or real world trading"

[lost tinsel]

Yes, now i didnt know what i was saying since its fucking chinese

thought it was a joke

[thin plover]

those words aren't chinese

[lost tinsel]

sounds like it

[thin plover]

now we're just spiraling down racism

[lost tinsel]

How is it racist to say xx sounds chinese?

for real come on

[thin plover]

...

[lost tinsel]

Think about it — when a Black person uses the N-word, it's generally accepted, but when a white person does, it's considered offensive. Doesn't that raise questions about double standards?

[mild rune]

What kind of cheats can there be if there is a stream where everything is visible?

[brittle zodiac]

Please check 76561198201984135, a cheating Chinese team.

in eu main

head head head head head

fking chinese team ,all people use esp and aimbot

[delicate drift]

lol

[slim violet]

?report

[glass olive]

Hey, @brittle zodiac

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lost tinsel]

whats out you might get chat banned for saying chinese

😂

[slim violet]

Bro we understand you are upset and we tried to reason with you but you still insistin that we don't know how to do our job.

Just make appeal

[slim violet]

?appeal

[glass olive]

Hey, @lost tinsel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lost tinsel]

I honestly didn’t realize what I said was offensive. A 12-hour ban feels a bit harsh for something unintentional. Would you consider lifting it?

[slim violet]

I'm not the one who muted you so I cant unmute.

[lost tinsel]

i made a appeal, thanks for replying

[slim violet]

No problem it is my job.

[slim violet]

It is unesesary, your mute will be ended before you get response

It takes 1-3 business days

[lost tinsel]

paid over 1000,- euro alone (let alone my team) and this is the respect you get

guess its time to move server

[slim violet]

How much you pay dosen't efect respect given to you. We are trained to treat everyone equly.

[lost tinsel]

Then you treat every paying customer equally bad. 1 to 3 days aint acceptable for a ticket.

[ocean thistle]

Your mute is going to remain. We don't tolerate racism on our servers.

[sturdy terrace]

Hey! Any issues related to VIP or any other payment issues, please head to #payment-support and make a ticket there.

[sturdy terrace]

Wsup?

[swift monolith]

DOES ANYONE SUPPORT ONLINE?

[slim violet]

???

[balmy cypress]

Hey there, whats up?

[wheat hull]

i’m confused why my ticket has not been answered yet

[balmy cypress]

Is it an appeal or report?

[wheat hull]

appeal

been 2 days

[balmy cypress]

Takes upto 3 but if you send your SteamID I'll see what I can do to speed it up

[somber bramble]

help

i build vip and no join to the br main..

[balmy cypress]

Hey, please use #payment-support

[open island]

If my appeal could be looked at, it would be greatly appreciated

[shut inlet]

I made the payment twice with crypto and it’s not giving me VIP — it’s not working properly.

[balmy cypress]

Hey, please use #payment-support

[shut inlet]

#1392983153093906632

[open island]

https://steamcommunity.com/profiles/76561198956437382/

[balmy cypress]

We will reply to your appeal once we have a chance, should be soon

[mortal quarry]

staff

I've been waiting in line for more than 20 minutes and I haven't advanced from 21st place. Meanwhile, my colleagues were in the top 400 and now they're in 30th, and I'm still in 20th. is traductor :c

in br main

[open island]

Thank you very much

[wheat hull]

https://steamcommunity.com/profiles/76561199237010736

[balmy cypress]

It doesn't look like your ban will be removed, but I'll ask the admin to take a look soon

[mortal quarry]

luke

[balmy cypress]

it won't move while the server is over max population

until its <800

you won't move

[median bobcat]

how to report player

[mortal quarry]

They can't enlarge it to 850 or 900??

[balmy cypress]

We can only go so high on pop

[balmy cypress]

?report

[glass olive]

Hey, @median bobcat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[honest lintel]

I think I got a ban due to VPN. How long does it take to appeal for this? Is this checked?

[fossil abyss]

/appeal

[glass olive]

Hey, @honest lintel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[honest lintel]

thank u

[edgy rose]

Cómo compro el vip

[modest mortar]

!vip

[glass olive]

Hey, @edgy rose

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[flint mica]

i need a admin pls ❤️

[echo shard]

!vip

[glass olive]

Hey, @echo shard

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[cedar kindle]

/appeal

[glass olive]

Hey, @cedar kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal hemlock]

why cant i load the wbesite

[hazy sable]

how can i report a cheater

[hollow cosmos]

!report

[glass olive]

Hey, @hazy sable

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

what issue are you having?

[jovial kettle]

admins on this server shit made 2 reports on cheaters no one even checks tickets

[neat cloak]

can i skip queue?

[modest mortar]

!vip

[glass olive]

Hey, @neat cloak

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[neat cloak]

my pc turned off suddendly

[modest mortar]

you have a 2 minutes tolerance to reconnect if you already was in the server

[haughty sable]

Is there a admin here?

bro i got banned for no reason

[long wren]

please make an appeal

[haughty sable]

i did . how do i know if they respond

[long wren]

https://rustoria.co/support

[haughty sable]

they be active?

[long wren]

appeals take 1-3 bussines days

[haughty sable]

bro wth

why tf am i banned

[north ermine]

guys, I'm experiencing a huge delay on my base electrical system
was that an update in game?

[austere depot]

how can i open ticket

[long wren]

!ticket

[glass olive]

Hey, @austere depot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[haughty sable]

how would i know if they respond

[long wren]

Unfortunately, you have to wait for a response to your appeal and they won't tell you why.

[long wren]

!verify

[glass olive]

Hey, @haughty sable

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

If you are 'verified', you will receive a notification via DM. If not, you can check by going to the website. @haughty sable

[north ermine]

@long wren We are experiencing 5 sec delay on electrical activations on the BR Long Server

Sensors and timers are not working properly

[lusty kite]

Ticket #2bdb02 pls rahe cheating

[modest mortar]

please be patient, an admin will review it as soon as they can

[lusty kite]

full on raging but yes

[trim silo]

Anyone can help ticket apac-0202, 12hrs no response, network support

[wraith adder]

a

[soft plaza]

hi, where can i buy the vip

[long wren]

!donate

[glass olive]

Hey, @soft plaza

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[loud panther]

WHERE DO I REPORT A CHEATER?

[modest mortar]

!ticket

[glass olive]

Hey, @loud panther

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[remote wagon]

how do i get my boost suply?

[balmy cypress]

Check this message: #boost-4-rewards message

[trim silo]

Hi Luke can check my discord ticket apac 0202 network support

[coral edge]

@balmy cypress respond to my dm when u can please

[coral edge]

respond when you can please.

[ashen pier]

i need some assistance

[balmy cypress]

Hey, what’s up?

[slate talon]

I NEED HELP

THERES A CHEATER IN MY WIPE

[smoky cape]

!report

[glass olive]

Hey, @slate talon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[echo merlin]

just got banned for cheating and im not cheating

i have whole wipe recorded

[stiff iron]

i just got banned for pplaying with cheater

[modest mortar]

please make an appeal in our website

[modest mortar]

!appeal

[glass olive]

Hey, @echo merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light viper]

false banned is crazy

[long wren]

have you submitted an appeal?

[light viper]

its taken care of

[forest mortar]

76561199758660147 admins please ban him like this is just sad. rustoria eu main

[modest mortar]

!report

[glass olive]

Hey, @forest mortar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cobalt cove]

!report

[glass olive]

Hey, @cobalt cove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mild rune]

<@&274971100184576010> Conveniently, you can ban anyone. The appeal was rejected, there is no evidence, and the player has a 5-hour stream where everything is visible.

[long wren]

nah they have proof

[mild rune]

proof?

[long wren]

yeah we just don't share it

It doesn't matter whether you believe it or not. the results don't change 🙂

[mild rune]

which is what I'm talking about. We banned you and won’t unban you because we don’t like you.

[long wren]

please move #general you dont need help because appeal was denied

[mild rune]

Is it so difficult to say what the problem is or go to the stream and show the moment where cheats were detected? Why didn't you disable the anti-cheat?

[long wren]

please move #general 🙂 last warn

[cyan helm]

ive submit a ticket but nothing happened

[modest mortar]

please wait a bit,an admin will look at it as soon as they can

[long wren]

@light viper hello what do you need help?

[light viper]

we got unbanned but when we reset our games its still saying we are banned

@long wren

[long wren]

Turn off Rust and try again in 30 minutes.

i think spamconnect issue

[light viper]

we tried that we both reconnected to the server and it wasnt until we restared our game that it did it

[long wren]

@light viper

[light viper]

i got back on after it played for a while then reset because my frames and when i went back to reconnect thats when the issue occued

[long wren]

try again in 30 miniutes

[light viper]

copy that

[light viper]

lol its working now weird bug thanks for the help

[cedar kindle]

ADMIS CHEAK THIS PLEASE Appeal #0e4a2e I WANT TOO PLAY WITH MY FRIEND

[long wren]

please for wait

appeals take 1-3 bussines days

[cedar kindle]

WTF? You banned me for a suspicious account WTF?

[long wren]

nah

[cedar kindle]

?

Since my main was stolen, I can't play on my twink account? My Steam was stolen, and I'm getting banned for being a suspicious account, and my friend has to play solo?

[long wren]

You just need to wait for the response to your appeal

[cedar kindle]

I can pass all the checks in the world because I am clean, but I need my ban lifted today as I had plans for clan raids.

[long wren]

we do not pc check

[long wren]

.

[cedar kindle]

Cheak Your Private messages

[long wren]

and?

[cedar kindle]

Then what the hell am I getting banned for a suspicious account for? Then make a check, what is the point of you being here on the server at all?

What and? They answered and disappeared, what the hell?

[long wren]

You will definitely receive an answer. Please wait.

[cedar kindle]

I can't wait, my friend is playing alone, he needs me. Well, at least give some moral compensation, I don't know what to say.

[long wren]

You have no choice but to wait for a response to your appeal.

[crude slate]

So what the fuck do you do, administrators, if you ban people for no reason? I understand if you check their PCs to see if they're using cheats.

How can you ban a player for a suspicious account??? I've only seen this once on a server

[long wren]

we don't ban players for no reason

[crude slate]

So you're saying that a suspicious account is not just a coincidence?

[long wren]

and we don't ban accounts just because they seem suspicious.

[crude slate]

In fact, there is no good reason, and suspicion is not proof

[crude slate]

My friend and I went in and spent 3 hours building a house, and he got banned because he was building the house suspiciously.

[long wren]

There is a reason, we just don't share it.

it doesn't matter whether you believe me or not.

[crude slate]

You have a huge network of servers, and you want to say that everything is based on trust.

[slim violet]

If we gona tell the reason, cheats creators gona make beter cheats so we wont be able to tell apart from legit players.

[crude slate]

Fuck, you don't understand what we're talking about. We spent three hours at home building it.

Do you understand what I'm saying? Are you saying it's suspicious to build a house?

[slim violet]

No, It can be other reasons.

[crude slate]

We didn't even leave the house.

[slim violet]

Please just wait for your appeal

[cedar kindle]

Why do you ban ordinary players? Then do checks on computers, etc. Check for cheats, etc. What the hell, I want to play, and I'm getting banned. I will compare the server to shit if I get banned just like that for being a suspicious account. This is fucking ridiculous.

[high whale]

Ticket #c503cb can an admin get on and spectate this guy so blatant been baiting him to do sus shit tickets been open for 2 hours

[slim violet]

Please be patient.

Admin will look in to it.

Tickets usually take 1-3 business days.

[jolly nimbus]

where to write a ticket for a cheater

[slim violet]

!ticket

[glass olive]

Hey, @jolly nimbus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slim violet]

First one.

[honest marsh]

i made an apeal viperrat

u dont think i could play this wipe right

like friday monday then tuesday then i just get 2 days of playtime

damn well ig i deserved it haha

[plucky scarab]

Yo ! There is cheater on europe rustoria main , "76561198413299955" there is his steamid. He is so obviously using aimbot. he is at arctic base right now the monument

[lucid tendon]

can someone help me i cant make a ticket because it cant find my ban

!ticket

[glass olive]

Hey, @lucid tendon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[plucky scarab]

Yo ! There is cheater on europe rustoria main , "76561198413299955" there is his steamid. He is so obviously using aimbot. he is at arctic base right now the monument

I made support ticket on website

[lucid tendon]

!ticket

[glass olive]

Hey, @lucid tendon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lucid tendon]

can someone help me please

i havent done anything

hello?

why does it say ban not found but ig it says playing with a cheater

can someone please help me i dont have a life outside of rust

[long wren]

playing with cheater banned and ban not found on the website?

[lucid tendon]

I got banned for playing with a cheater but I didn’t have any cheater in my team. My teammate had went and got invited to a cheater team and I woke up to a ban and I can’t find the ban on website only ingame

[long wren]

!steamid

[glass olive]

Hey, @lucid tendon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lucid tendon]

76561198176202145

76561198005412419 76561198127965899 76561197986978320 76561199191584905 they also was in the team and non of them are cheating i know all of them in real life

[long wren]

your teammate ban not found too?

[lucid tendon]

idk'

[long wren]

?

[lucid tendon]

he went to sleep

i dont know!

[long wren]

https://rustoria.co/support tell your teammate make an appeal

and you too

[lucid tendon]

he wasnt even on my team when he got banned, he had left and went to allie with a nieghbor

I cant make appela because i cant find iT!

wtf is this system u let players in youur server and ban us others for playing with them

[long wren]

You're allied with cheaters?

[lucid tendon]

i did NOT

[long wren]

your teammate invite random cheater right?

[lucid tendon]

we are not allowed to play with randoms?

how would he know the cheat?

[long wren]

Of course you don't know

Not everyone can know

[lucid tendon]

so why ban us

not it says 6 days, and i cant make appeal

[long wren]

because playing with cheat

[lucid tendon]

???

[honest marsh]

i left

and joined another guy

[lucid tendon]

i wasnt on the cheater team

why ban me

[honest marsh]

he was cheatign so i dont get why moe gets banned

[lyric basalt]

If your appeal was denied you will need to wait till your ban expire

[lucid tendon]

I CANT MAKE APPEAL FOR IT TO GET DENIED

[long wren]

please read @lucid tendon 🙂

[lucid tendon]

I WAS NOT ON THIER TEAM!!!!!!!!!!!!!!!!!!!!!!!!!

I wouldve accepted that if i was on the team but i was not

it happened once and after it i dont invite anyone afraid u guys ban me

my teammate went to other team, why do i get banned for that

that is just bullshit

you just lost a monthly subscriber

[long wren]

so does that mean you don't belong to team UI?

[lucid tendon]

no i wasnt on thier team

[honest marsh]

yea its ture only i

went in and change team

cuz no one was on and i was board i found a new team to play with and he was cheating

[lucid tendon]

https://imgur.com/a/6ykkCgg

This is my team

And we all got banned because one of us left to other team is crazy

You guys are unfair

and you dont even give the chance to appeal is far more crazy

i didnt do anything and you ban me and wont even let me appeal

[long wren]

this is why it's banned haha

[lucid tendon]

?

[honest marsh]

crazy i left team so what ever i do with another team shouldt effect moe no

?

[long wren]

@lucid tendon @honest marsh

[honest marsh]

yea this was before

i take responebilety

but whhy moe

[final sage]

why am I banned for cheating for repeatedly entering the server? I clearly did not use any hacks.

[lucid tendon]

yea thats what he told me

i wasnt even online

[long wren]

!appeal

[glass olive]

Hey, @final sage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lucid tendon]

i told you what he told me. i dont know nothing about who he teamed with all i told u is what he told me. so i wasnt in on it!

i wouldve taken the ban and shut up if i was in it but i had nothing to do with it!!!!!!!! waking up to ban is crazy

you just had to fuck up out weeknd

[long peak]

I need to know how much time I have left on my ban

[long wren]

I think the admin has given you the final verdict. There is no other way.

[lucid tendon]

ok thanks thats good anyway there is far better servers

but i really hope who ever banned me gets in trouble for soemthing that they didnt do and never get help for it

fucking tyrants

[long wren]

If you think about it, it's not our fault. haha

[long wren]

have a nice day 😄

[honest marsh]

Crazy i dont understand why did he get banned u didnt answer me

[hollow scarab]

appeal

[lucid tendon]

i will have a better day because i wont play on this ass server

wasted time but now i learned

[honest marsh]

crazy can i show u what admin said to me he said i will get unbanned look

[long peak]

@long wren I need to know how much time I have left on my ban

[long wren]

#support message

^

[long peak]

you guys are doing it wrong. i found the cheater and she got banned for 7 days for no reason

[lucid tendon]

yeah bro u cant play on this server because the admins has spoken

better chose other server

with good admins

[long peak]

I have also been automatically charged VIP without refund many times. And you guys are still doing things wrong?

[thorny dune]

Your ban will end on the 14/07/2025

[thorny dune]

If you've been charged VIP and you haven't used it, you can request a refund in #payment-support

[honest marsh]

pending

[long wren]

please move #general 😄

[long peak]

How can I get a refund?

[long wren]

what?

[thorny dune]

Go to #payment-support, open a ticket there and fill in the details to request one if your VIP is eligible they will look into it for you

[long peak]

yes , bro 😦

[honest marsh]

u replyed to this

and i said pendign

[long wren]

oh, the admin said he's unbanning you?

[honest marsh]

i mean ig look in general

[chilly imp]

how can I report ppl, they griefed our terr with swastika signs

[lyric basalt]

If it’s pending you will have to wait

[lyric basalt]

!report

[glass olive]

Hey, @chilly imp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[chilly imp]

Thanks bro

[wide jasper]

i have doo an appeal because i have been ban for cheat but you denied my ticket but i dont cheat

what can i doo ?

[ocean thistle]

You have exhausted all your options. You will need to find another server to play as you are not welcome to play at Rustoria.

I wish you the best of luck elsewhere.

[naive pecan]

help, what should I do if I'm banned for using cheats, but I didn't use any cheats?

[ocean thistle]

!appeal

[glass olive]

Hey, @naive pecan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wide jasper]

bro i dont cheat

the guys who i play with him played in an account who is shadow ban i know this after i have been ban

he buy an another account and its mee i take the penality

i play rustoria like 4 month and i never been ban and i play with him and i am ban for cheat

[ocean thistle]

I understand that, and you pleading your case in your appeal. The admin took that into consideration and denied it. The decision is final.

[hushed quartz]

Hey, something pretty urgent.
So a person, claiming to work as a visual skin designer at rustoria just messaged me and tried to get me to vote for an AK skin that's beeing chosen for the next twitch drops. Could Someone double check if she is legit and if the link she send me is real?
Her steam ID https://steamcommunity.com/profiles/76561199566466463/

[slim violet]

Probobly scam

But wait for other staff to confirm

[hushed quartz]

also has a private profile

[slim violet]

<@&274971100184576010>

Can you confirm?

[hushed quartz]

i cant send screenshots, but she also gave alot of screenshots of the skins, ect.

[wide jasper]

so because 1 admin dont like me i will never play on rustoria ?

[thorny dune]

This is certainly a scam, we would never reach out to you this way. Definitely do not click any links they sent you and be sure to block them.

[hushed quartz]

Thanks alot.

[wide jasper]

can i talk to an admin

[slim violet]

@wide jasper Can chat mod help?

[slim violet]

Do you still need help?

[wide jasper]

yes

[slim violet]

Make a ticket

[slim violet]

!ticket

[glass olive]

Hey, @wide jasper

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wide jasper]

i cant

someone denied me i dont know why i thinks he doo to the wrong man

[fresh radish]

!ticket

[glass olive]

Hey, @fresh radish

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wary lintel]

WTF

Guys, why the ban?

I'm not violating, you ban me. What are you doing there?

[hollow cosmos]

feel free to make an appeal!

[wary lintel]

This is funny, I was unbanned by you 5 times and you ban me and ban me, what kind of jokes?

[hollow cosmos]

!appeal

[glass olive]

Hey, @wary lintel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wary lintel]

What appeal? We need to shoot a video, but what about the results? I'll wait 3-5 hours. Do I need it?

[hollow cosmos]

!appealcn

[glass olive]

您好, @wary lintel

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[wary lintel]

Guys, this is not serious.

I'm not Chinese!

[hollow cosmos]

you have chinese in your name so i assumed you were, if you were banned and believe it was unfair then you need to make an appeal and the admins will get back to you

[wary lintel]

Man, what's the appeal? I didn't violate anything and you're banning me. Now you are offering to submit an appeal, but I have to wait 3-5 hours or even more!

I understand that this is all right for you.

[low karma]

Any admin around?

@wary lintel

what was the reason you got for the ban ?

[hollow cosmos]

yes that is correct, it is the only way to possibly have the ban removed. it sucks that it may take a little while but the admins are very busy answering a lot of tickets and its something you just have to wait out when you get banned!

[low karma]

Doomx

Would you by any chance know please what a ban with 'high risk account' reasoning means?

[hollow cosmos]

it means what it says, you are playing on an account that is considered high risk

[wary lintel]

go to discord)

[low karma]

Yes but what exactly is it high risk for? could it be since it got banned before or something? It's a friend's account btw.

And he tried to appeal it, and got perma'ed without any evidence 😐

[hollow cosmos]

you are playing on an account that has had bans in the past?

if so then thats why it is considered high risk

[low karma]

Me no, i'm speaking on behalf of a friend of mine.

[hollow cosmos]

you shouldnt play on a cheaters account, how should the admins know its a different person

[low karma]

and hse said he was never banend before.

I don't think you're understanding me hehe. got nothing to do with MY account, it's a friend who got banned yest.. but anyway

[hollow cosmos]

you said your friend tried to appeal a ban and it was denied and that you are playing on his account

[low karma]

No. So..

A friend of mine got banned yesterday for 'high risk account'.. now we just want to know the reason what this high risk entails.. He says he';s never been banned before and this is his only account.

[hollow cosmos]

ah ok, i thought you were playing on his account. you are just asking on his behalf i understand now

[low karma]

Yes.. 🙂

[hollow cosmos]

so high risk accounts are typically new profiles that may be linked to cheaters. Your friends best bet is to make an appeal.

[low karma]

I see.. but his stats are shit, and afaik, he wasn't hacking lol.. and when he appealed, he got perma'd for no reason.

with no evidence what so ever.

[stiff widget]

send me their steamid or post it here

[low karma]

one sec

https://steamcommunity.com/profiles/76561198293277998/

is it that?

[wary lintel]

PLZ

HELP

[stiff widget]

He was provided the reason in the appeal, if he wants to talk further about the ban he can dm me

[stiff widget]

hello

[wary lintel]

hello

[stiff widget]

what do you need help with

[wary lintel]

Why was I banned?

[low karma]

I'll speak to him, can he message you privately please?

[stiff widget]

sure

[wary lintel]

WHY DOES YOUR ADMIN SAY THAT I WOULD GO TO DISCORD AND INDICATES THE REASON?

[stiff widget]

!steamid

[glass olive]

Hey, @wary lintel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wary lintel]

Look at your private messages.

@raven mist

@raven mist

@raven mist

[ornate ferry]

@stiff widget can you see DM pls

[drifting nimbus]

i get ban for playing with cheater

i want to know how is the cheater

[midnight furnace]

@stiff widget https://rustoria.co/support/appeals/8e2159 pls help

[devout python]

hey any admin on

@gloomy sparrow plate can u see dm pls

[glass olive]

Hey, @raven perch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[devout python]

this guy never craft a work bench jajajaj

[wise kiln]

I have a cheater based by me on rustroria us main

[raven mist]

!report

[glass olive]

Hey, @wise kiln

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Please do not call it out in a public discord

[wise kiln]

Thank you I needed that

[midnight furnace]

<@&274971100184576010> please help im false banned for cheating. ive clips w my gameplay and pvp ng https://rustoria.co/support/appeals/8e2159

[raven mist]

Please wait for your appeal to be replied to

[raven mist]

They'r already banned btw

[atomic tapir]

crazy rust administration banning new players for low hours and not cheaters

[shy remnant]

We don’t ban players for having low hours, we do ban cheaters

[sacred rampart]

<@&274971100184576010> just want to ask why players get banned without conrete proof of cheating and denied appeal

[shy remnant]

Why do you even tag ? I am just here answering

[atomic tapir]

you did ban a player for having low hours

[raven mist]

We wont ever show proof, just like any other reputable community

No?

[shy remnant]

Nope we don’t

[raven mist]

thats what you make out of it

[shy remnant]

Or at least they were cheating if we did

[atomic tapir]

yes you did show me proof of him cheating there is not any

[shy remnant]

We don’t show proof

[atomic tapir]

he didnt even pvp

[sacred rampart]

huh?

[raven mist]

We wont ever show you proof so thatsd a false statement

[atomic tapir]

he is new to the game

[shy remnant]

You don’t need to pvp to be cheating ….

[hollow scarab]

help

Your appeal has been denied. You are no longer able to add to the appeal.???? NO REASON BAN ME THEN CANT APPEAL ANGIN ??

[atomic tapir]

so what cheats did he use he pvp once when we defended base and then all pve

[shy remnant]

Because an appeal decision is permanent

[raven mist]

Denied means its perm, wont be able to pvp again

[raven mist]

We're not going to disclose our methods of how they got banned

[shy remnant]

For obvious reasons

[atomic tapir]

its crazy he has to farm hours to not get banned

[raven mist]

Or just not cheat

[shy remnant]

Even farmers get banned if they are cheating

Again, you don’t have to pvp to be cheating

There are cheaters in the farmers too

[atomic tapir]

he does not have cheats lol he is on main account playing for first time rust he just plays cs

[sacred rampart]

even account with tracked history could be banned, so kda makes it obvious huh

[atomic tapir]

he was screensharing when got bvanned next to me

[hollow scarab]

You have absolutely no evidence\

[shy remnant]

Well they got caught, too bad. They need to appeal their ban

[atomic tapir]

we were killing just ai

[sacred rampart]

then appeal got denieds and perm

[shy remnant]

Then they can find somewhere else to play on

[atomic tapir]

somewhere else? he is banned from all oficial servers for what?

[shy remnant]

From all official servers ?

[hollow scarab]

ADMIN let me appeal angin

[sacred rampart]

even he is not 100% hecking

[shy remnant]

No ?

[raven mist]

No

[shy remnant]

He’s banned on Rustoria, not on every official servers lol

[hollow scarab]

My steam is not drained

[shy remnant]

Or if they are gamebanned that’s a whole different story

[hollow scarab]

ban for what ?

[shy remnant]

You can connect to any of our server and it’ll show you the ban reason in the disconnect message

[hollow scarab]

YES HE SAID cheating

[shy remnant]

Then you got the reason

[atomic tapir]

just rustoria but we started playing br long with all new players and one got "prevention kickbanned" and now he cant play with us

[hollow scarab]

but cheating why no gamebanned ?

[raven mist]

Cuz we're not EAC nor FP

We dont hand out gamebans

[hollow scarab]

how to improve i amDon't you have any proof that I'm a liar?

[shy remnant]

That’s not our call, appeal to the other server for that

[atomic tapir]

how tho

[shy remnant]

Idk ?

[hollow scarab]

Hello

[atomic tapir]

this is rustoria discord

[shy remnant]

I’m an admin on Rustoria, not the other server you tried to play on

[sacred rampart]

so admins only based on experience to ban?????

[atomic tapir]

this is rustoria br long man what are you talking about

[stiff widget]

who are you talking about?

[shy remnant]

Omg come on please read

[hollow scarab]

I've been sitting on your server for 3000 hours

[shy remnant]

Already told you no

[hollow scarab]

Just one word from you and I'm banned.

[shy remnant]

We ban for reasons not just because they have low hours

[raven mist]

!steamid

[glass olive]

Hey, @hollow scarab

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[atomic tapir]

a friend that got banned yesterday

[hollow scarab]

76561199294618300

[stiff widget]

whats their steam id, I will look into the ban

[atomic tapir]

sure let me get it, he has even video of him playing if u need

[hollow scarab]

I stayed on your server for a long time. You must at least give me proof.

[raven mist]

Looks like a legit ban

[shy remnant]

We won’t ever share evidences

[stiff widget]

sure you can dm if you want

[raven mist]

We wont ever give someone proof, for obvious reasons

[hollow scarab]

WHAT MEAN ?

WHAT MEAN legit ban

[raven mist]

Means the ban is not false

[hollow scarab]

Is there any solid evidence??

[raven mist]

Yes

[hollow scarab]

I killed three people

they said cehat

[raven mist]

And..?

[hollow scarab]

then got banned

that all ?

[raven mist]

Like i said ^

[hollow scarab]

I'm very unhappy now because I spent so much time on it and they banned me after appealing. ?

Is there any other use for me to appeal?

?

<@&874995535881326632>

[raven mist]

No

[wild moon]

@raven mist can you check my message , on personal please

[hollow scarab]

?

what cani do now ?

<@&874995535881326632>

[shy remnant]

Please stop tagging, you’ve been answered multiple times by @raven mist already

[wild moon]

@shy remnant can you check my personal message, I sent u one

[shy remnant]

What do you need help with ?

[wild moon]

please check my message

[shy remnant]

You said nothing there, what is it about ?

Reporting someone , a ban , something else ?

[glass olive]

Hey, @wild moon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

^ there you go @wild moon

[wild moon]

yes I got banned I want to amke an appeal,

[shy remnant]

https://rustoria.co/support/appeal to appeal a ban

Or https://rustoria.co/support/report to report someone

[wild moon]

I already message you thank you.

[shy remnant]

I saw it, and there you go #support message

And thanks

[hollow scarab]

Crazy no one help

[wind rose]

my chat mod app got rejected for me not having enough hours but i have 108 hours can anyone check?

@shy remnant

[shy remnant]

Mhhh, can you please reach out to @balmy cypress or @neat pumice about this ?

[wind rose]

okay sure thanks for the help

❤️

[shy remnant]

We did answer you, technically we helped you, multiple times. You just don’t want to take the no as an answer, I’m sorry your situation is frustrating but your appeal is denied and that’s the final outcome

[wild moon]

@shy remnant check message please.

[shy remnant]

Please make a generic ticket, it’ll be fine like this

[wild moon]

It just says no server found

[hot wing]

open up more slots on eu main pls

why is it only 750

[austere quest]

!slots

[glass olive]

Hey, @hot wing

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[hot wing]

😿

[paper rapids]

!ticket

[glass olive]

Hey, @paper rapids

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[radiant remnant]

The reason for the appeal here is that you no longer allow me to have any conversations after the appeal on the web page, so I am here to raise the issue.

The three of us have played together for a long time.
We are 100% sure that we did not use any plug-in programs.
There is really something wrong with the referee this time.
But you want us to provide the video of the game.
Normal players do not record the game at all.
So we cannot provide the video of the game at that time.
I hope you can look at this issue positively.
I hope you can look at our appeal again. Thank you.

@austere quest

<@&874995535881326632>

[shy remnant]

!steamid

[glass olive]

Hey, @radiant remnant

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[blazing pumice]

<@&874995535881326632> this guys cheating for sure

[balmy cypress]

Hey, have you made a report?

[blazing pumice]

yeah like f7?

[balmy cypress]

Please usehttps://rustoria.co/tickets/

[vernal cove]

u allowed to use scripts to spam buy shit at outpost while afk?

[pallid flame]

@balmy cypress i reported the guy cole is talking about through the website can you please look into him because we lost our snowball to the cheater

[blazing pumice]

he is level one and tripled both of us and was shooting through walls

[balmy cypress]

Not sure who you are reporting but admins are on tickets and we will reply soon

[radiant remnant]

76561198419303258
<@&874995535881326632>

[pallid flame]

Ticket #833588 please look please please

[radiant remnant]

Thank you~

[glacial gulch]

what is ban evasion

I don't have any third-party programs or macros I really want to play on the rustoria eu long server but I have a ban can you help me solve the problem

[prisma karma]

I can't log in to the server, writes Disabled cheats

[normal orbit]

!appeal

[glass olive]

Hey, @prisma karma

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

!appeal

[glass olive]

Hey, @glacial gulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith raven]

Which and when is the next server Wipe?

Someone Know?

!wipe

[glass olive]

Hey, @zenith raven

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[thorny dune]

You can find specific details and wipe schedules in your local time in #server-info

[spiral jackal]

Hey can someonje answer me a question? Where is SEA Long servers hosted so i can turn my vpn on for better ping

[lyric basalt]

singapur

if I am correct

[spiral jackal]

thank you

[paper rapids]

Can I talk to an admin

[long wren]

hello what issue are you having?

[paper rapids]

I got falsely banned

I put an apeal just didn't know if it was looked at

[thorny dune]

Feel free to DM me the appeal ID or your SteamID

[runic marlin]

@sterile solar

[wild moon]

@thorny dune I messaged u

[split crescent]

!ticket

[glass olive]

Hey, @split crescent

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[split crescent]

can I get resources of cheaters who were banned by my report?)

[long wren]

Cant

[split crescent]

why

[long wren]

info about banned player?

[neat pumice]

Official servers cannot interfere with gameplay in the way you're describing

[split crescent]

ahh unlucky then, thanks for the answer

ahh unlucky then, thanks for the answer

[wild moon]

@neat pumice can u check my Message please.

[neat pumice]

No problem 🙂

[neat pumice]

Don't ask to ask - my DMs are open, just send me your question

[wild moon]

I already did sent u sir

[mellow harness]

just for i know what means chargebacks ? kicked because that my team mate

[heady crypt]

"darryl" rn cheating on rustoria eu long

[light summit]

i believe an admin has already responded to that question with a solution for you 🙂
#donators message

[light summit]

!report please do not call cheaters out

[glass olive]

Hey, @heady crypt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mellow harness]

shimmy

"It would still be something the team there would need to take a look at, if it's an error, they will get it fixed for your team mate" i dont get the point

its like cheats or something?

or is just one intern thing?

[light summit]

open a #payment-support ticket and someone will look at it for you. unfortunately, i am unable to discuss anything further here

[mellow harness]

its open i just was trying to understand what is

[light summit]

thanks for opening a ticket! in that case, someone will let you know what the issue is in your ticket 🙂

[mellow harness]

okay ty

[thorny dune]

Basically when a VIP is charged back by the player

[mellow harness]

oh okay now i got it

he never is vip only once when i give him gift of vip.

normally i take vip. but ty for explain now i got it

[light river]

Admins hello I would like to discuss and appeal the ban of my friend, since his and his teammates' applications are rejected, I want to discuss this with the admins who are really trying to make the server better, and not get an admin panel on it and ban whoever they want, if in the end, then my friend with teammates was banned by the admin whose friends they killed during the gameplay, after that they were banned, please contact me or create a room in order to discuss my appeal because my attempts to appeal friends We were ignored, I am waiting for your message, thank you for your attention.

[wild moon]

@light summit I message u please check

[light river]

Did you write to me?

[wild moon]

its been 1 hr still no response on my ticket 😦

I dont think u guys appreciate the effort :((((

[neat pumice]

Hello 🙂 The only forum to discuss an appeal is on the appeal itself, once an appeal is denied, that's the final word on a ban. Just so I understand correctly, you have appealed, and the appeals have been denied?

[light summit]

hello. is this regarding the report you made earlier? it seems that you made this report slightly over an hour ago. please note that admins review tickets in the order they are received. someone will get to yours as soon as they can. we appreciate all efforts to make reports, but please also respect that time is required for the team go through each and every one of them 🙂

[wild moon]

okay thank you

[light river]

It was not me who applied, but 3 people, a total of my friend and 2 more of his timmets, but all their opellations were ignored, after which I volunteered to help them

[neat pumice]

But to be clear - ignored, or denied? There is a huge difference between those words

[light river]

I'll clarify it for a second

At first, they ignored it, then they began to deny it

You see, what happened when my friends were playing, they just killed a couple of people, but after that they magically got banned, well, you understand that a ban for playing is a very serious offense on the part of both the amine and the mozheration