support

[glass olive]

Hey, @mortal salmon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty fulcrum]

thank you, we'll let our providers know so that they can fix it.

[bold parcel]

When will the stats be back ???

[raven bison]

Wdym?

[upbeat orchid]

i crashed in game and it put me in que why?

<@&274971100184576010> is there anyway you can skip the queue for me

[cinder zealot]

No sorry

[upbeat orchid]

whyis there no crash protection

[long wren]

website stats !?

[bold parcel]

Stats ain’t working mate my clans stats are still stuck from last wipe one of my team can’t leave their old clan ect

[long wren]

we have grace period

[hasty plover]

is there anyway to get unbanned from rustoria?? I wanna play with my friends and was banned quite a while ago I believe

[cinder zealot]

!appeal

[glass olive]

Hey, @hasty plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere geyser]

difference between normal us longs etc... and br servers

[forest steeple]

Long servers are a monthly, mains are weekly, medium is bi-weekly, br servers is where they are hosted

[austere geyser]

oh ok thanks alot

so there not always maintained?

[forest steeple]

Np

Wym by maintained?

[austere geyser]

like

r they only open when there hosted

[forest steeple]

The servers are always up and running but have different wipe times

[austere geyser]

ohhhhhhhhh ok

[hasty plover]

ahh thanks

[fallen harbor]

hello im new to rust and someone gifted me rust for free and somehow hacked into the account and ive been playing on a 20x server for like 2 weeks and i decided to play rustiro and i just find out im banned for cheating?? can i do anything?

[cinder zealot]

!appeal

[glass olive]

Hey, @fallen harbor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallen harbor]

how to prove its not me tho?

[cinder zealot]

Your banning admin will discuss it in your appeal

[fallen harbor]

alright, thanks man have a great day! will it take long to be answerd or ?

[coral frost]

hi admin where can i see vip history? thanks

[nocturne niche]

How do I report a player to administration, only via F7?

[timid stone]

Hi admins,

Report ID: #f9ec9f

Rustoria SEA Main

Many thanks

[forest steeple]

!report

[glass olive]

Hey, @nocturne niche

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest steeple]

Admins will look into it as soon as they can

[timid stone]

Many thanks @forest steeple

[patent umbra]

how do i make an unban ticket?

[iron pagoda]

Yo any admin here? I have a really big cheater in Eu long

76561199830947857

I made a report but he is still playing

banned already

[forest steeple]

!appeal

[glass olive]

Hey, @patent umbra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal delta]

!appeal

[glass olive]

Hey, @unreal delta

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hallow blaze]

!appeal

[glass olive]

Hey, @hallow blaze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[paper fog]

/REPORT

[glass olive]

Hey, @paper fog

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[bold parcel]

SEA main hasn't come back online from a restart been 30 odd mins

any ETA?

[gritty lichen]

it's a well-supported server

[unreal pecan]

Please help me understand the situation, we were banned for playing with a cheater but he didn't have cheats, how long until we are unbanned? Here is my profile: https://steamcommunity.com/profiles/76561199112729566/

[thorny dune]

You are banned for 7 days

[rocky harness]

Any update for sea main when it's coming online?

@thorny dune

[unreal pecan]

@thorny dune Can we do this earlier??? It's just that we are not to blame for anything, this is an absurd situation?

[bold parcel]

#general message

[thorny dune]

It is being worked on currently, no update at the moment otherwise, I will let you know if I get any new information

[hot spruce]

I bought a new account for Rust because my main account was stolen. My friends and I were playing Rust without cheats. We're going to go to an oil rig, and my game freezes, and I get kicked from the server because I'm banned from eac game, and I don't know why I'm banned. Unban my friends on the server if you can. I can pass a check if you want, and I'm clean.@thorny dune

[long wren]

we do not pc check
please make an appeal

[hot spruce]

i make appeal

[thorny dune]

It's now back online

[patent python]

Can I get banned for sharing an IP address with someone who was hacked and had cheats used on their account?
That happened to my brother, but on my PC and Steam account, only I have played and I’ve always played fairly
Still, I was banned for cheating 😦

[grave grotto]

Stop cheating than.
If "your brother" was cheating you at least know who to blaim.

[patent python]

Even if it was him who did it, why would I be banned if I have always played fairly?

[grave grotto]

"Can I get banned for sharing an IP address with someone who was hacked and had cheats used on their account?"

[patent python]

and that is fair?

[grave grotto]

yes - the player who play fair are happy that Rustoria trys to prevent people from cheating on their servers.

[gusty marten]

!appeal

[glass olive]

Hey, @gusty marten

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent python]

Put yourself in my shoes, i’m one of those fair players. I’ve never used anything like that, and it wouldn’t even cross my mind to do so
You can check my Steam profile and see what kind of player I am
It’s just frustrating to do everything right and still have things go wrong because of others.
Anyway, I’ve already submitted an appeal to see if there’s any chance to clear things up

[distant heron]

!appeal

[glass olive]

Hey, @distant heron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave grotto]

A player where the IP is assiocated with cheating - good luck trying

[unkempt folio]

guys

anything wrong with the ping?

[pastel spade]

Tell me pls, will there be an expansion of slots on the EU Long server?
<@&274971100184576010>

[lunar forge]

<@&274971100184576010> please look at my ticket for the cheater Ticket #3b32e1

[thorny dune]

I see your ticket, thank you for creating one. We will get to your ticket as quickly as possible and you'll get a resposne in-game

[pastel spade]

pls

queue 150... 600 slots

[thorny dune]

The slots will adjust automatically if they are able to increase

[pastel spade]

thx

[thorny dune]

Please open a ticket https://rustoria.co/support and we will check it out as soon as possible

[vernal cove]

My game keeps crashing while loading world, anyone else had same issue?

any chance its a server issue? already reinstalled everything

[rocky harness]

Ticket #183f65 <@&274971100184576010> pls check the ticket

[topaz spoke]

Good afternoon, where can I find out about the ban?

[gleaming sky]

!appeal

[glass olive]

Hey, @topaz spoke

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid cargo]

can i get a admin to look into my ticket please https://rustoria.co/support/tickets/2871ae

[distant fractal]

<@&274971100184576010>

someone here?

[nocturne niche]

Ticket ##e215c3 <@&274971100184576010> pls check the ticket

[ocean thistle]

All set. Give it 15 minutes

[ocean thistle]

What's up?

[distant fractal]

pls chek it Today shouldn't be wipe, on 10 x eu correct it, it's written incorrectly.

[ocean thistle]

Did it wipe?

[inland silo]

<@&274971100184576010> join voice chat pls

[ocean thistle]

I can't voice chat, would you be able to text chat?

[distant fractal]

today no but it says it will be in 4 hour

[ocean thistle]

Where does it say it will wipe in 4 hours?

[ocean thistle]

Ah yes that needs to be updated. It will not wipe today

[distant fractal]

okay ty

[inland silo]

I've been banned on the Rastoria servers, and I'm requesting an appeal to be reviewed. Here's the link: https://rustoria.co/support/appeals

[night dragon]

pls check this appeal

Ticket #203a36 cheater is killing right now

[ocean thistle]

What's your appeal id?

[night dragon]

@ocean thistle can you help me check this?

[inland silo]

Appeal #90d673

[ocean thistle]

Your ticket was created minutes ago. You will receive a response once our investigation has concluded.

[ocean thistle]

Fixed, please wait 15 minutes

[inland silo]

@ocean thistle I just stood in line and got kicked out, and now I have to stand in line again. Is there any way I can fix this?

[ocean thistle]

Sadly no, you will need to wait in queue again

[serene veldt]

My togboat is bugged floating in the air can someone help?

[wicked oak]

Some guy is building in my base

[rain solstice]

how to download a map ?

@ocean thistle

[ocean thistle]

#wipe-feed

[ocean thistle]

We cannot interfere with the game :(

[ocean thistle]

Twig?

[nocturne niche]

I still can't get into the game, they kick me out every time I try

[vale scroll]

ive bought VIP for eu east long yet i still get put in 270 queue with no one behind me?

[wicked oak]

in rustoria sea long i playing normaly, and some guy is building in my base without autorization

[vale scroll]

can anyone help

[ocean thistle]

Can you give it another 15 minutes

[ocean thistle]

Have you made a ticket in #payment-support ?

[ocean thistle]

Please create a ticket and we will investigate. We do not take reports on Discord.

[ocean thistle]

!ticket

[glass olive]

Hey, @wicked oak

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[nocturne niche]

I can do it now, thank you so much for your help, you are awesome!!

[copper harbor]

i need to report cheaters pls

[gleaming sky]

!report

[glass olive]

Hey, @copper harbor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[copper harbor]

cool thanks

[wide jasper]

can someone doo something for my ticket 13hours and nobody speak about this i have been ban for nothing and my friend too

[copper harbor]

because you are cheater

[copper harbor]

how long untill broski gets looked into becasue we are being absolutely penetrated up the rectum by his shitty ass cheats

[wide jasper]

no

[wicked oak]

yeah i have done that already

[gleaming sky]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming sky]

It will be reviewed as soon as possible.

[wide jasper]

bro i lose my wype because an admin doo something wrong

[ocean thistle]

What's your steamid or appeal id? I can take a quick look

[wide jasper]

frbubu95

[ocean thistle]

That appeal id doesn't exist

[ocean thistle]

!steamid

[glass olive]

Hey, @wide jasper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

I'll need to 7656 number please

[wide jasper]

41551992

this ?

[ocean thistle]

No, please use the link and paste the id in chat

[nova portal]

Whats the reward system? What does the builder+ mean for example?

[ocean thistle]

The builder+ is a kit on our modded servers

[clever haven]

good afternoon
is there a plugin on the server
which excludes people who are afk?
I just have to wait in line with 100 other people.
I won't be back for another hour or so.
eu long

[ocean thistle]

https://i.imgur.com/Ny7manK.png

[ocean thistle]

Yes you will need to wait in line. Our server is very active

[clever haven]

I understood that

[ocean thistle]

More info can be found here - https://donate.rustoria.co/

[clever haven]

I'm just wondering how long I can stay afk on the beach

After logging in

[ocean thistle]

I understand now

I believe it's anywhere from 15-30 minutes

[clever haven]

thx

[cursive marsh]

hi hai

i need ur help

is any admin here?

[ocean thistle]

How can I help?

[sterile heron]

rust++ in rustoria Is it allowed to use !time etc

[cursive marsh]

yesterday i got temp banned for 1 day on eac

and i got perm banned on rustoria server with my friends

and i got unbanned allready

[tired pike]

helloo how do i make ticket about ban? went sleep yesterday and today got banned for cheating idk why

[vapid pumice]

open slots for eu long

[vivid lantern]

Hi Rustoria, I've got automatically muted on EU Main but didn't write anything offensive. Any way to send a ticket for this?

[ocean thistle]

!STEAMID

[glass olive]

Hey, @cursive marsh

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

oops caps

[sterile heron]

rust++ in rustoria Is it allowed to use !time etc

[ocean thistle]

!steamid

[glass olive]

Hey, @vivid lantern

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

It's allowed

[ocean thistle]

!steamid

[glass olive]

Hey, @tired pike

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

Found it, fixed

Your friends are also unbanned

[vivid lantern]

Hi, thank you. SteamID 76561198020640929

[ocean thistle]

Taking a look

[ocean thistle]

What is the context of what you called that player? :)

You've played on servers for quite some time so you should be aware of our server rules.

[vivid lantern]

It's a reference to South Park episode, where Randy is called the nagger guy, to which I think the other people were referencing

[tired pike]

76561198215521557

[ocean thistle]

Your mute will remain

[vivid lantern]

Alright, thanks for your time anyways

[thin vapor]

hi you appeal website isnt working, but i am banned for ban evasion and i jus got past the 180 day mark on my old account. https://steamcommunity.com/profiles/76561199662663131 this is the game banned account, https://steamcommunity.com/profiles/76561199832520223/ and this is the account i got today to be able to play rust again, thank you for your time.

[ocean thistle]

I've fixed this for you. Please wait 15 minutes.

[tired pike]

❤️

[thin vapor]

hai could you maybe take a look at mine please ?

[ocean thistle]

Please submit an appeal and I will forward it to the admin in charge of your ban

[thin vapor]

where can i submit a appeal? when i go to your website it just does not load

[ocean thistle]

What error are you getting?

[thin vapor]

it just goes to a grey screen

i cant send a photo here either

[ocean thistle]

Have you tried a different browser?

[thin vapor]

lemme try now

works now thank you

[ocean thistle]

Awesome

Let me know once you submit it and I will forward it to the responsible party

[thin vapor]

should i just copy and paste the message i put in here?

[ocean thistle]

Sure

If you want to add more please feel free

The appeal functions similar to a DM to your admin

[thin vapor]

all done

i gave you a little vouch in it i dunno if that does anything but you a w admin

i made the ban evasion for eu long

[south mauve]

Hello.I am contacting you regarding one of my VIP subscriptions about EU Long, I would like to ask, why do I get a que when I have VIP ?
Please check it and if possible fix it
Thank you in advance

[ocean thistle]

Please create a ticket in #payment-support

[ocean thistle]

I've confirmed it's been forwarded You should receive a response whenever they are next available

[molten karma]

help pls

[inner plume]

how can I report cheater

[cinder zealot]

!report

[glass olive]

Hey, @inner plume

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[inner plume]

Ticket #30585c

[distant fractal]

<@&274971100184576010>

[shy remnant]

Can you please ask your question instead of just tagging with nothing else

@distant fractal

[distant fractal]

check pm pls

[whole flare]

Hello, apparently my VIP doesn't seem to work for Rustoria Eu Medium. What do i need to do now?

[distant fractal]

go to payment support and create ticket

[distant fractal]

if u are here check pm pls

[glass olive]

Hey, @distant fractal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[distant fractal]

#faba19 check ticket pls

[patent python]

Could you please confirm if my appeal has been forwarded? Appeal #7f56bb. Thank you very much, and sorry for the inconvenience <@&274971100184576010>

[inner plume]

Ticket #30585c,need a reply

[tardy ravine]

check ticket please

Ticket #2aec48

[shy remnant]

Appeals are automatically forwarded so yeah don’t worry it is

[patent python]

Thanks!

[fallen harbor]

any staff please look at my ban appeal man please

ive been waiting since yesterday

[shy remnant]

Hey, we will have a look asap. Remember that the standard response time is 1-3 days. Remain patient the banning admin will answer you as very soon as possible

[fallen harbor]

oh dam 1-3 days thats very much

i was banned for cheating but it wasnt me on the account ive explained what happend in the appeal so i hope i get unban faster i really wanna play

thanks for ur response!

[spare flare]

hello, may i know what can i do if i got "too many connections from this IP" when connecting to server

<@&874995535881326632>

[tardy ravine]

please check ticket

Ticket #2aec48

[shy remnant]

1-3 days is approximate, it can be now or tomorrow I can’t tell.
In your situation, honestly, it is still your account and you are responsible for who plays on it… If they have cheated with your account, there is a very low chance that your account gets unbanned to be entirely honest

[shy remnant]

What server are you trying to connect on ?

[spare flare]

SEA Main

[fallen harbor]

Yes but I swear to God it wasn't me someone hacked into the account

You can even check my play time only like 350 hours

I'm new to the game, I can be tested as well If u dont believe me

I have clips as well

[shy remnant]

If it’s been hacked, then you need to first get your account back and proof in your appeal that it was hacked and that you got it back (Steam support etc)

[fallen harbor]

I did get it back from steam support like 4 weeks ago

[shy remnant]

Include everything in your appeal if you want all the changes on your side

Screenshots of your conversation with Steam etc

Ofc don’t share any password or personal sensitive information

[fallen harbor]

Then I didn't know I could even run the game on my pc till I tired like 2-3 weeks ago and decided to no life it and I had fun playing on a 20x and it's so dead and got bored so decided to play this rustiora server cuz I see very much players playing it

[fallen harbor]

Alright I'll try to find it

Thanks for ur help man!

[spare flare]

@shy remnant hello can u help on this

[muted mica]

hey, my friend put an appeal 12hrs ago and still no answers, is it normal?

[forest steeple]

Yes appeals take 1-3 business days

[spare flare]

hello, any admin can help? i got "too many connections from this IP" when connecting to sea main <@&274971100184576010>

[forest steeple]

Do you by chance have multiple people in ur house all trying to connect to the same server?

[spare flare]

yes

[forest steeple]

Like how many

[spare flare]

2 in total

[forest steeple]

Hm

Make a support ticket and an admin will review it and help you find a solution

[forest steeple]

!ticket

[glass olive]

Hey, @spare flare

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorny quarry]

!ticket

[glass olive]

Hey, @thorny quarry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brittle flare]

is there a underwater god rock or cave for solo's?

[spare flare]

created thanks! Ticket #17f753

[pastel yoke]

i have problem

[forest steeple]

Do tell

[forest steeple]

Np

[forest steeple]

Not that I know of 😐

[sand aspen]

I wrote to support to have the ban lifted, but my request is pending and I have not received an answer. It has been 2 days.

Appeal #ca58b8

[forest steeple]

Admins check appeals within 3 business days. Give them time to look over it

[languid flower]

pls there is a cheater who did code raid pls can u support

[forest steeple]

!report

[glass olive]

Hey, @languid flower

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[terse prism]

hello someone to report

!report

[glass olive]

Hey, @terse prism

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[terse prism]

Can someone respond to the ticket? pls

[brave flame]

hello, br long is down?

[ocean thistle]

Aware

[proper tide]

pq br long caiu?

[hidden rock]

br long?

[hardy pasture]

f

[proper tide]

qq deu br long?

[devout python]

tava no cargo nojentos

<@&274971100184576010> br is down bro

[thorny quarry]

I'm in a situation where I've been banned because my neighbors were using software or added a software user while I wasn't online. I can get unbanned by rolling back my streams and playing on the same server without using cheats.

<@&274971100184576010>

[devout python]

ticket

admins cant help u on chat

[thorny quarry]

What's the 3 of them here

I just don't know where to write.

[devout python]

just open a ticket its way better

just take 1-3 days

and u are unbanned

if u are right off course

[thorny quarry]

my house will rot in 3 days

[thorny dune]

We are looking into BR Long now

[thorny quarry]

Do I need to send some links to Twitch and Steam?

I can send it to you in the BOS.

[halcyon osprey]

Why is br long down?

[hardy pasture]

@thorny dune

[devout python]

berch u reply to a wrong msg bro ahahah

[balmy cypress]

will be back up in 10 minutes roughly

[thorny quarry]

@balmy cypress

Answer one question.

And I wanted to clarify whether I could be banned or not, because it's not my fault that the neighbors added a cheater to my pack while I was sleeping, and I got banned for playing with him.

[balmy cypress]

Have you made an appeal?

[thorny quarry]

I don't know where to go.

[devout python]

rustoria.com

t!appeal

t!ticket

one of these two

or just go to the site

[thorny quarry]

!ticket

[glass olive]

Hey, @thorny quarry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[livid coral]

!ticket

[glass olive]

Hey, @livid coral

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[devout python]

yeah thats it

[devout python]

make an appeal told whats happening and the admin will help u

[thorny quarry]

my website is not loading, so I can't submit an appeal

I'm trying to solve this in Discord.

[hushed slate]

why its BR long down? <@&274971100184576010>

i need a base to lock

[devout python]

just look to general chat

#general

[zealous tree]

[hushed slate]

[proper tide]

quando volta br long?

[thorny dune]

Our team is looking into BR Long still, thank you for your patience

[dusk anchor]

CADE ESSA BUCETA ON!!!!

[naive oxide]

Ticket #42f52d

Ticket #d9c202

[devout python]

patience where jjajaj

[naive oxide]

<@&274971100184576010> Ticket #42f52d
Ticket #d9c202 check use soft 90%

[night cargo]

forecast for the return of BR Long? @thorny dune

There's a child crying here, brother

[devout python]

can any admin help me pls

[balmy cypress]

its not possible to say an exact time, as soon as possible it will be up

still working to fix the issue

[devout python]

luke

here i see my rustoria hours

@balmy cypress

i really need tour help

[hardy pasture]

On?

[round blaze]

Rust + is not activated in br long

[trim swan]

why am i banned?

i tried to load up rustoria bt it would not let me

<@&274971100184576010>

[sand aspen]

You banned my account without entering the game and using any cheats. Can you refund my VIP fee if you are not a scammer?

[thorny dune]

!steamid

[glass olive]

Hey, @sand aspen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sand aspen]

76561199048995627

You banned my account without using any cheats and I just started playing the game. I was only banned from your server.

[cerulean mauve]

!ticket

[glass olive]

Hey, @cerulean mauve

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stuck linden]

!ticket

[glass olive]

Hey, @stuck linden

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorny dune]

You can open a ticket in #payment-support for this request

[mental sphinx]

!ticket

[glass olive]

Hey, @mental sphinx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin vapor]

could someone check my appeal maybe please?

[brisk wren]

!ticket

[glass olive]

Hey, @brisk wren

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gilded pawn]

I was just sitting in my base and out of no were it just kind of disappeared like it decade out of no were Rustoria.co US Main

[devout lagoon]

!ticket

[glass olive]

Hey, @devout lagoon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[forest steeple]

did you put upkeep in it?

[gilded pawn]

yes I had upkeep in it and the base wasn't decaying at all the whole base decade at the same time and all the loot bags dropped except for the tc loot bag

[forest steeple]

hmmmmmmmmm that is weird

you can try making a general support ticket regarding this however there is nothing an admin can do about restoring your base/loot

[quartz hornet]

Hello!

I tried to join the Rustoria US Long server for the first time (after the wipe), but I was immediately disconnected with the message: “Disconnected: Cheating”.

This is my first attempt joining this server — I’ve never played on it before. I don’t use any cheats or scripts, and I can join other Rust servers without any problems.

Could you please check if this was a mistake?

Thank you!

[long wren]

!appeal

[glass olive]

Hey, @quartz hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

please make an appeal

[limpid umbra]

check this Ticket #8210d7 pls

[vital dew]

Ticket #1e9a95 pls

[quartz hornet]

I have never played on your server, when I enter the server is knocked out, writes cheats

[barren horizon]

Check Appeal #ce7dae pls

[quartz hornet]

how and where do I check this ticket?

[quartz hornet]

how and where do I check this ticket?

[barren horizon]

This is for the admin

[slim violet]

How to know your play time on Rustoria?

[fossil abyss]

/appeal

[glass olive]

Hey, @quartz hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden bay]

how to check if player get banned on this server?
76561199562384842

[slim violet]

@fossil abyss can you tell me how do I check my Rustoria playtime?

[fossil abyss]

on the website you can check leaderboards

[slim violet]

Thank you

[pallid citrus]

!ticket

[glass olive]

Hey, @pallid citrus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric ibex]

look guynamedbob He's one hundred percent a cheat.

[quiet gazelle]

!report

[glass olive]

Hey, @lyric ibex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[devout python]

Any <@&393554009799000064> online?

[sturdy terrace]

What's up?

[devout python]

Can i DM u?

[sturdy terrace]

Sure

[vale scroll]

is it possible to switch my VIP to a diff server, i literally only bought it today but i wanna switch it from eu main to eu long

[tired pike]

aimbotter at launch eu medium

[sturdy terrace]

Please head to #payment-support for any VIP related issues

[sturdy terrace]

!report

[glass olive]

Hey, @tired pike

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[naive oxide]

I made these tickets and they told me that the guys are clean, why are they banned after 5 hours? Why can't they check it right away?

<@&274971100184576010>

[warm matrix]

/appeal

[glass olive]

Hey, @warm matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

I think you misread the ticket. The admin would not have responded like that.

[sturdy ore]

hello any admin acn help me? im playing rust on GEFORCE NOW experience and i can play yesterday eu mondays but today I don't know why I got banned. I was banned before and it opened because it was seen as an error. I guess it thinks I'm using a VPN and bans me. Can someone check?

Please unban me quickly because my friends need me in the game

<@&274971100184576010>

[ocean thistle]

Resolved, give it 15 minutes

No need to tag, you've waited <2 minutes

[sturdy ore]

Okay, should I tell you if I get auto-banned one more time?

[ocean thistle]

I was already looking at your issue. Patience please.

[sturdy ore]

okay thanks

[ocean thistle]

No, please create an appeal.

[sturdy ore]

im waiting

[ocean thistle]

Yes, wait 15 minutes for the fix to sync with the servers

[sturdy ore]

i alr did before i got unbanned but already auto banned before some admin fix it on discord chat

[ocean thistle]

The correct procedure is to create an appeal like everyone else

[sturdy ore]

my steam profile https://steamcommunity.com/id/dantebey/

[ocean thistle]

@sturdy ore

[ocean thistle]

@sturdy ore

[sturdy ore]

Okay, you said you were interested in my problem, I'm waiting.
thanks

[sturdy ore]

okay did u fix?

[ocean thistle]

It was my first response to you

[sturdy ore]

I'm sorry I didn't see

[ocean thistle]

Now you need to wait for the fix to sync with the servers

Do you understand now?

[sturdy ore]

Ok thanks

[ocean thistle]

You need to wait, if you try to connect and still give issue you may need to wait 15-30 minutes

It's already fixed

Thank you

[sturdy ore]

im tryng now @ocean thistle

@austere quest

u remember me?

[austere quest]

Not sure I do, should I lol

[sturdy ore]

yh im unbanned thans

[sturdy ore]

bfr i auto banned abt gfn u remember? i got same think now i unbanned thx for reply

[austere quest]

ahh nice, I don’t remember tho sorry lol

[copper harbor]

can admin get in call with me

[austere quest]

What did you need? You can ask here.

[copper harbor]

dms

like kinda desperate

[austere quest]

I'm not able to DM you, so you'll have to DM me. 🙂

[copper harbor]

i did

you need to add me as friend and then remove me later or something

:)

[robust elk]

why is us main laggin for argentinian people?

[limber cypress]

can respond my ticket? plssss

[long wren]

appeal or ticket?

[cobalt bolt]

Guys, hi! Tell me where I can send a ticket? We have a real cheater here.

[long wren]

!ticket

[glass olive]

Hey, @cobalt bolt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limber cypress]

ticket

[long wren]

!ticket

[glass olive]

Hey, @bleak steppe

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limber cypress]

ticket pls @long wren

[real dagger]

!ticket

[glass olive]

Hey, @real dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vapid timber]

@long wren can u respond my appeal?

[long wren]

i cant because im not your banning admin

[vapid timber]

who it is?

[long wren]

You just have to wait for the response to your appeal.

[hardy arrow]

KID CHEATING ON MDIUM PREMIUM

[warm matrix]

Can any admin help, I created an appeal more than 4 hours ago and I didn't get a response, I was banned for cheating without ever having used anything

[astral osprey]

how will i find out how much time is left on my ban

i cannot see anymore

it just says i am banned for playing with cheater

i made an appeal trying to appeal but it got denied and i wanted to make another one asking on how long i have to wait

but i couldn't

[austere quest]

!steamid

[glass olive]

Hey, @astral osprey

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[austere quest]

It can take up to 1-3 days for a response on appeals. Please be patient. We will respond as soon as possible!

[astral osprey]

76561199050221177

here is my steamid

[wooden finch]

this is bogus to get banned when your a new player.my base and stuff will be gone in a day.

you have to avoid vets killing you and panthers and then banned cause they think your another player.

[scarlet summit]

/auth

[glass olive]

Hey, @scarlet summit

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[austere quest]

Try reconnecting, to view how much time you have.

[astral osprey]

alright thank you

[acoustic portal]

Why is it RUST+ not working on BR LONG?

[austere quest]

Do you get an error or what is happening that you say it is not working?

[carmine quest]

76561199729242218 EU EAST LONG cheater

i cant create ticket, i got no acc on web

[long wren]

please ingame F7 reports

[astral osprey]

its still no longer telling me

it had said 5 days ago like 2 days ago or something like that but now it is no longer telling me

[carmine quest]

I did

[acoustic portal]

i cant sent you a screenshot

but when going to the Rust+ option in game it says

[long wren]

Go into Rust + settings and update the version.

[acoustic portal]

"This server has deactived the use of the app"

nono it says it on Rust

not on my phone

on my phone it says that the server is currently offline

[astral osprey]

ok it is working now

i have 4 days left i will be patiently waiting

[wooden finch]

guess this srvers bans alot of people by mistake yikes

[carmine quest]

4 ppl group cheaters nice

[astral osprey]

but then when i need an actual ban on some cheaters

they dont have enough evidence

[acoustic portal]

can someone help me with the rust+ issue?

[long wren]

please move #general @wooden finch @astral osprey if you dont need help

[long wren]

!appeal

[glass olive]

Hey, @wooden finch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!ticket

[glass olive]

Hey, @astral osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy ore]

how https://rustoria.co/rewards kits works?

if i buy and select my server it comes to me all wipes?

or only nametag?

<@&274980199668645888> <@&274971100184576010>

[hardy pasture]

não tem Rust+? br long

[wide gull]

hello is there any admin here? i want to ask why my account can't log in to the game. it says disconnected : cheating. i don't use any cheat tools at all. i play at SEA RUSTORIA.CO MAIN weekly

[vagrant iron]

hard cheater on sea long just spider climbed my base and tripple me with a sar not aiming down sight

<@&274971100184576010>

[limpid ravine]

GGGYYY

@ionic agate @stiff widget @strong willow @toxic shard @west osprey

[thin plover]

bro...

that's not necessary at all to tag all staff

[limpid ravine]

it is when people spider climbing and aimbotting on sea toria long

[thin plover]

make a ticket, we dont take report off discord since our ticket system is not on discord

[limpid ravine]

no worries thanks @thin plover

[fresh cairn]

Ticket #00d1e3can some1 check my ticket im being raided by cheaters right now
70 hrs on battlemetrics and his steam says 4k 😹

[sturdy ore]

''hard cheater'' xD

[thin plover]

like half of the admins he tagged are sleeping

[fresh cairn]

you mind checking my ticket 🥺

Ticket #00d1e3

[thin plover]

I'm not on Rust at the moment, someone will check

[fresh cairn]

theyre rage cheating with binelli

like 4 of them

[fresh cairn]

is there an eta?

[thin plover]

I can't put a time on that, tickets made before yours need to be looked at

[fresh cairn]

even if im 100% certain the guy is cheating?

theyre raiding a big base rn with explo and theyre all cheating
rip base owners

theyre literally trying to shoot through metal walls 💀

gonna be fastest ban ever Ticket #00d1e3

[thin plover]

I understand but like I said, no need to let us know in discord, most of the time I dont look at discord when I do ticket

someone will get to it asap

[fresh cairn]

can you tell me how many tickets are before me?

also is aden doing tickets rn

[thin plover]

don't start dming admins

[fresh cairn]

i wont he just helped me in the past on here on exact same server

[thin plover]

just be patient

[fresh cairn]

yea its just unfortunate all of my shit is gone inside their rock base which i have no way of raiding as a solo with no bps

was hoping theyd get banned whilst they were raiding but probably not

[glass olive]

Hey, @prisma stratus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fresh cairn]

they are bagging in different accounts now
please dont give me that ticket closing bullshit line of, oh this player loggged off!...
check the others in their team they are all 20 hrs on battlemetrics

i am now being raided by said cheaters

thanks admins

[fresh cairn]

when ban 😹

actual useless admins
letting a 20 hour boosted account on the server

for 8 hrs
what a joke rustoria are 😹 💩

[thin plover]

you keep tagging me like I'm doing tickets... I'm not on Rust at the moment and not doing tickets

[fresh cairn]

Rustoria Admin
• 5:46 AM •
Admin
Hiya, I have gone ahead and forwarded the account to EAC for a scan due to the player being offline right now. In the meantime, if you see the player online again please make a new ticket so that we can come and have a further look. Thank you for the report!

[thin plover]

I've told you to be patient, we have to look at other tickets before and we have to be 100% sure before we ban people, can't just ban because they are "suspicious" on paper, we have to actually gather evidence

[fresh cairn]

😹 meanwhile theyre raiding me with new account they bagged in

well done

[thin plover]

you are free to make a new ticket

[fresh cairn]

i have you ape

your ticket system is fucking dogshit
its so easy to avoid whilsts cheating
u just log out and boom ticket is closed and thern u go new account

dont yousee how flawed that is?

[thin plover]

alright, Im done helping you now

[fresh cairn]

just close the discord cos theyve logged off 👍 🤡 🐒

[warm torrent]

hi guys, please check my ticket (Ticket #eb163b) theres a player blatant cheating with 22 hours in rust. esp aimbot all, this is unplayable

[long wren]

forwarded. It will be reviewed as soon as possible.

[fresh cairn]

any chance of the cheaters raidign me getitng baned?

Cheater
Ticket #e859ae

[long wren]

Sorry im not admin

[fresh cairn]

great

useless admins

just been raided by cheaters and yourte closing tickets cos theyve logged off and gone onto different account
actual joke shop

is there even any point in making tickets here?
95% of the time the cheater just goes onto new account so the ticket is auto closed cos his other logged off
🧠

[polar quartz]

Rust+ is not working in BR Long

Is this temporary or will stay?

[fresh cairn]

what server?

[analog lion]

Ticket #1c0c36 plz ban this noob i can't play the game he is camping my base with esp

[patent umbra]

how long does support take to reply to appeal tickets?

[long wren]

appeals take 1-3 bussines days

[analog lion]

how long for report cheater ?

[fresh cairn]

7 hours but then the cheater will have logged off so theyll close your ticket instantly without reading anything 👍

[long wren]

In order of arrival

[fresh cairn]

dont waste your time submitting tickets
they get closed 95% of time because cheater has logged off
doesnt matter if theyre now on new account rage cheating

[long wren]

please move #general if you dont need help

[fresh cairn]

i have needed help for nearly 3 hours and i have received none
what shall i do now

[long wren]

make a ticket

[fresh cairn]

i have

[long wren]

thank you

[fresh cairn]

created 70 minutes ago

no reply 👍

[long wren]

It may take some time to get a response because other players have also created tickets.

[fresh cairn]

please stop replying with nonsense

[long wren]

😄

[long wren]

I understand your feelings, you must be so upset, please be patient and wait.

[fresh cairn]

too late, once again
they have logged off so now my ticket will be closed without a thought going into it

and they will log on in a few days and do the exact same again
and again you will fail to ban this 4 man of cheaters

do you not see how flawed this system is

[long wren]

guess the timing was bad. please create another ticket when he comes back online. 🙂

[fresh cairn]

0/10 rage bait

[sturdy ore]

why it so long restart

[long wren]

daily restart take 10~20 min

[sturdy ore]

fr 10 min?

[warm torrent]

thank you guys!

[warm torrent]

it was br main

[errant fog]

Ticket #cc7271 cheater on toria sea long

[lucid ibex]

how do i make a ticket

[analog lion]

in desert ?

[sturdy ore]

hello eu mondays bp never wipe or monthly

[long wren]

!ticket

[glass olive]

Hey, @lucid ibex

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

never

[lucid ibex]

i alr did it through website all g

[analog lion]

Ticket #a984db sea long

[fresh cairn]

76561198344916654 is rage cheating, cant find in your report system

wont let me make ticket cos they dont exist apparently

[sturdy ore]

really?

[long wren]

#server-info

[outer cradle]

monkeyunknown is blatant pls ban him

[fresh cairn]

Ticket #ce0829
rage cheater with 7 hrs on record lvl 0 account on east long in launch

[crystal flicker]

They don’t ban cheaters, I and my team made multiple tickets on somebody and they blow it off

[long wren]

🥱

[stone thorn]

i need help admins

[humble torrent]

hello for blocking me i play fair i can pass verification or show video of murder
what's the matter

[sullen dagger]

Please check for any software/cheats on my teammate.

where is tickate written?

[brisk sky]

how tf do i make a ticket for a cheater?

[humble torrent]

@brisk skyvia the website

[brisk sky]

nice to lose alot of loot to a 13 hours rust account xD

[humble torrent]

yes friend nice to lose 24 hours of the game and get banned for just a good game@brisk sky

[brisk sky]

my friend got banned 3 days ago aswell

he had 4.4k hours

he got EAC banned

[low adder]

How long is the appeal being considered?

I was banned for playing in a team with a cheater for 7 days. After 7 days, the ban didn't end, even though the administration told me that I could play again after 7 days. How can I solve this problem? I invited my clan to your server, bought a VIP pass, but I can't play.

[long wren]

what do you need help?

[long wren]

!steamid

[glass olive]

Hey, @low adder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

!ticket

[glass olive]

Hey, @brisk sky

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[low adder]

https://steamcommunity.com/profiles/76561199641831438/

[long wren]

!appeal

[glass olive]

Hey, @humble torrent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

when did you got banned?

[low adder]

8 days ago

[long wren]

and appeal was denied?

[low adder]

06/27/25 at 5:17 PM

[low adder]

In the appeal, they told me to wait for the ban to end. I waited, but the ban didn't end.

[long wren]

Did you get a reply that the ban period is 7 days?

[low adder]

Yes

[long wren]

forwarded

[low adder]

Thanks. looking forward to...

[long wren]

please make an appeal https://rustoria.co/support

!ticket

[glass olive]

Hey, @lethal rock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[acoustic laurel]

#APAC 0199 ticket pls admins its been 5 hrs

[low adder]

I wrote an appeal 20 hours ago and no one has responded yet. Appeal #55dfe9

[long wren]

ah all good
appeals take 1-3 bussines days

[low adder]

ok

[long wren]

what did you create a ticket for?

[hybrid salmon]

I can't enter the server. It says cheating. This is my first time entering the server. I may have entered the server before, but I not cheating

[long wren]

!appeal

[glass olive]

Hey, @hybrid salmon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat pumice]

I don't think you're asking in the right place - that ticket format isn't Rustoria's Disregard, I see what you're referring to now - network tickets are responded to be a select few staff members, and there is a considerably longer wait time than can be measured in hours sadly

[solar elbow]

im ban for cheating i never cheating in my life ?????????

[long wren]

!appeal

[glass olive]

Hey, @solar elbow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime ore]

!appeal

[glass olive]

Hey, @prime ore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken elk]

!appeal

[glass olive]

Hey, @broken elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fluid flame]

Can i get pc checked, my entire team thinks im cheating, please, im begging for pc check

[limber gale]

Isn't here a 5 min window to reconnect without queue?
Was on server, have to restart PC, after 2 mins it says I am 72 in queue 😴

[hollow cosmos]

it is a 2 minute grace period

[long wren]

we do not pc check because its waste of time

[distant fractal]

Ticket #ca935c check it

[left pebble]

am i vip?

why i'm not in vip channel when i have vip?

[long wren]

!ticket

[glass olive]

Hey, @fast moon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fast moon]

trust me im not gonna use your website and waste my time i said it once good bye

[long wren]

you have vip now?

[left pebble]

yes

eu long

[long wren]

Sorry we dont take report in discord

[fast moon]

f7 is already done that should be enough for u

[long wren]

thank you

[sand aspen]

You banned me for no reason and you still haven't paid my VIP fee back. Should I wait for your pleasure to get VIP from another server? Since you ban me as you please, refund my money immediately.

[sturdy terrace]

Not the place for this.

[sand aspen]

Refund my money immediately

[lyric basalt]

Glad to hear you reported them via F7 but the best way to report people is to make a ticket on our website. Once the investigation is done you will also get a reply from one of our admins

[lyric basalt]

Make a payment ticket #payment-support where our payment staff will take a look

[polar dawn]

what should I do if I'm banned by mistake for using cheats, even though I've never used them?

[fast moon]

ur server is full off cheaters and they dont get insta ban when u report anyway. u dogshit at watching or ur own server and its also laggy. overall shit

[sand aspen]

I created it and I'm waiting for the payment to arrive for 2 days. Since you ban me without giving a reason, return my money immediately.

[lyric basalt]

Appeal

[glass olive]

Hey, @polar dawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

You are welcome to play where you want 🙂

[slim violet]

Is this regular problem with mistaken bans or its only now?

[hushed field]

Please ban cheater
steam profile https://steamcommunity.com/profiles/76561199616390585/
Server Rustoria EU Medium

[patent glacier]

+++ cheater

[pallid skiff]

++++cheater

[glass olive]

Hey, @pallid skiff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @patent glacier

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[split urchin]

What am I supposed to do now

[shy remnant]

Please DM @balmy cypress with your Steam ID

[split urchin]

I did

[lyric basalt]

!report

[glass olive]

Hey, @proven turret

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[naive oxide]

Ticket #33e106 <@&274971100184576010> 332h. play ALL TIME WH AIM

it's cringe

2 day play and not banned

[balmy cypress]

Your ticket will be replied to when an admin has a chance

Tagging admins won’t speed it up

Just give them time

[naive oxide]

2 days of playing on the server? haven't been checked in 2 days?watch him play, and you'll see that he's playing with software.

[tall spade]

guy on large oil on rustoria small blatantly using ESP

us small

[sturdy ore]

actually eu mondays too

p4 and small oil many cheaters

esp aimbot

[glass olive]

Hey, @sturdy ore

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy ore]

please fast check and ban ths sh1ts actually im getting raided by cheaters rn and many counterer guy killing by cheater just go watch Q4 Eu Mondays <@&274971100184576010>

[silk mica]

Hi. This is the first time I log on to the server and it says "Cheating" to me, but I can't appeal on the website because "Ban not found"

And what should I do? This is my first time playing Rust at all

[wet wren]

Are there any admins playing here? For example, a cheater built on us, they banned him, an admin came and removed his buildings

[ripe star]

why i always get ban ???

3x time wt f?

this happen because moderator ban me or from the official ??

[near halo]

The exact same thing happened to me, and they didn't give me the opportunity to prove otherwise by closing the ticket.

[ripe star]

bro last wipe i get ban 2x in 1 weeks

idk i get ban from moderator or sytem

they also never give clear reasons

hahah its why now not much play in this server

[gusty marten]

@balmy cypress i had sent a message over, was really hoping you were able to take look at your convenience!

[ripe star]

they like to move to rustafied because the server have good moderator always online
not like this server only have role moderator but not important

[gusty marten]

@ripe star i logged into rustoria main before leaving for work so when i got home i could skip the queue and got home to a cheating ban where ive never had this happen before?

[fresh cairn]

where to see maps

!maps

[ripe star]

hahahah this server never give the reason bro

[blissful hill]

Any staff on? I think theres a cheater raiding my base: Ticket #26b441

[fallen harbor]

@shy remnant man my appeal got denied

i even have the proof...

of the guy that hacked into my accont

why would it get denied when its a false ban and i have the proof :/

[balmy cypress]

Your account cheated on our servers

don't matter if it was "hacked"

your account is your responsibility, sorry man

[fallen harbor]

Yes but it wasnt me it got hacked

[balmy cypress]

^

[fallen harbor]

bruh

how is this even fair

so if ur account get hacked and banned mulpite people that the guy hated or somthing would it be also ur account responsiablity ?

[balmy cypress]

I'd step down from staff if I did such an awful job at looking after my account as an admin on Rustoria

[fallen harbor]

ok lets say you went to sleep and u got hacked and u didnt know that and hacker logged on ur account banned people for no reason

[balmy cypress]

Your account doesn't just get hacked

Do you not even use steam 2FA?

[fallen harbor]

nope cuz i wasnt playing rust im litterly new to the game

[balmy cypress]

That is your responsibility, I am sorry man

[fallen harbor]

ive been palying it for like 250 hours

on a 20x, i decieded to play a 2x or offical and saw rustiora

i join and i see im banned for cheating

look at this

[balmy cypress]

You are lucky the account is not banned by EAC, you can find a different server to play. There are many servers on Rust

[fallen harbor]

i dont speak russain or understand a single thing

means someone logged into my account and i found out after i got logged out of my account

[balmy cypress]

^

[fallen harbor]

okay bruh

[lyric harness]

https://tenor.com/view/notes-note-pad-noted-write-down-note-down-gif-15132622

[fallen harbor]

@balmy cypress do u guys do a unban all every few months or somthing?

or im staying banned for ever?

[balmy cypress]

We don't I am afraid, cheating bans are perm always

[fallen harbor]

bruh

why dont people get a second chance, this isnt really fair what if someone also got false banned like me

:/

[balmy cypress]

The account was actively caught cheating on our servers, if it were just a gameban with evidence of being hacked it would be different.

I am sorry that we cannot help

I suggest you set up steam 2FA and be more careful with your account, you are lucky you didn't get gamebanned and can still play other servers

[fallen harbor]

Yeah but probally wouldve gotten unbanned from EAC because i said i do have proof

[balmy cypress]

You would not be unbanned

They'd keep the ban in place, your account is your responsibility

[fallen harbor]

alright bro

[blissful hill]

Can someone check my report please: Ticket #26b441

[balmy cypress]

an admin will look soon

[blissful hill]

Apparently not, report is an hour old and i've been getting camped and raided by cheaters losing all my loot. Why even play

[balmy cypress]

It will be looked at as soon as an admin has a chance, we have a priority order to go to. I'll do what I can to get your ticket replied to soon though

[blissful hill]

Thank you, and sorry im just a bit frustrated.

[balmy cypress]

No worries at all, sorry its taken some time to get you a response on the ticket

[tight sedge]

rustoria sea long, 76561199862659823 and his group cheat!!! 44 hours and only heads! pls help me

[balmy cypress]

Have you made a ticket?

https://rustoria.co/support/

[tight sedge]

no

[balmy cypress]

Make a ticket please

we don't take reports in discord

[tight sedge]

ok, wait

[forest knoll]

how do you all ban people 6 hours for racism but 24 hours for being homophobic? world is only 3% gays tf

[balmy cypress]

Hello, Steve. Happy to take a look if you can give a SteamID

[forest knoll]

i got 2 hours left on my mute. no one helped on ticket so what is the point

[balmy cypress]

If there is no point, why did you write here in discord?

[tight sedge]

got it

[balmy cypress]

You were muted 24 hours as its your second mute for homophobia btw

[balmy cypress]

Thank you, an admin will check on your ticket soon

[tight sedge]

thx

[limpid umbra]

<@&874995535881326632> i was playing on rustoria eu east long and before we logged of we moved our loot to our honecomb. now when we logged in some has just riaded in tu our honecomb, nothing more. I cant see who raided us. There is clearly a cheater with esp or wh. Is there anything i should do or can do to get this cheater bannd?

[balmy cypress]

Hey, you can make a ticket on https://rustoria.co/support/ and explain the situation (can pretty much copy paste your message) and they will take a look

[limpid umbra]

who should i make a ticket for XD i dont know who raided us

nvm

[drowsy meadow]

a guy got baned

dosent his teammates geting baned?

[balmy cypress]

Whats their name?

the russian name?

I banned their teammates

Are there more?

I think it was three or four players

[drowsy meadow]

he might got banned now

[balmy cypress]

yeah he was kicked

[drowsy meadow]

thanks ❤️ xdddd

he was obviously cheating but i dont know how they didnt got baned first time xd

[balmy cypress]

deleted your messages for your privacy

[balmy cypress]

they must have toggled and not been cheating at the time of the first spectate

[muted slate]

what should i do if i get kicked for high risk account?

[balmy cypress]

?Steamid

[glass olive]

Hey, @muted slate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[muted slate]

76561199463621226

[balmy cypress]

Are you able to speak in voice?

[muted slate]

i checked files in properties in steam and trying to reconnect

[balmy cypress]

Please appeal on https://rustoria.co/support

[muted slate]

yes

can we solve if fast? cuz i was in fight

[balmy cypress]

https://discord.gg/pjR5MUxw

@muted slate

[stiff widget]

<@&874995535881326632> i was connecting to rustoria eu main and got banned for cheating i dont use cheats i have 23 hours in rust can i know what for did i get banned?

[lyric basalt]

!appeal

[glass olive]

Hey, @stiff widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stiff widget]

it says i dont have a ban, i reconnected now i logged in on prefabs saw kill screen and got:
Disconnected: Cheating

[glass olive]

Hey, @stiff widget

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stiff widget]

76561199832640528

[lyric basalt]

Try again appeal

[stiff widget]

i tryed again pls check dm for proof

[lyric basalt]

Try to appeal again in 15 minutes

you need to appeal

[stiff widget]

ok

[stiff widget]

and one question more, can i get banned for cs2 cheat?

if i opened it like 2 hours ago and its still on my pc?

[limpid umbra]

check Ticket #eb6457

[lyric basalt]

are you trying to tell me you are banned on CS ? 👀

[stiff widget]

no not

im playing hvh only

cant be

[queen eagle]

how do i appeal my ban?

[light summit]

!appeal

[glass olive]

Hey, @queen eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[weary solar]

Hello, my teammate was banned for no reason, he was visiting his neighbor, we went to build a raid base for him, and we were all banned even though we didn't do anything. He has 4k hours on his accounts

[stiff widget]

@lyric basalt its still "ban not found"

[light summit]

!appeal you can all appeal your ban here 🙂

[glass olive]

Hey, @weary solar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timid flax]

How can i make a ticket?

[sturdy terrace]

!ticket

[glass olive]

Hey, @timid flax

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic marlin]

that's danish humour right there!

[sturdy terrace]

Wow there! Please keep support to messages only in need of support!

[runic marlin]

My bad boss! Wont happen again!

[sturdy terrace]

No worries good sir! Make sure to have a great time in #general!

[fringe hedge]

Hello, I got problem. I buy a VIP, but it`s working. Can somebody help me? @thorny dune

[timid flax]

how i can check if i gett unbaned ?, i get baned for cheating for no reason

[light summit]

hello! do you mean to say it isn't working? please do make a #payment-support ticket and someone will assist you as soon as they can 🙂

[sturdy terrace]

Have you submitted an appeal on our website?

[timid flax]

yeah

theres some paragraph to check the reasons?

[sturdy terrace]

Alright, then you should get a response in there as soon as your banning admin is available. Keep in mind the usual response time is 1 - 3 business days.

[sturdy terrace]

The reason for a ban should be stated in the disconnection message you get when getting kicked from the server.

[timid flax]

ok ty so much

[timid flax]

I said cheating but I've never used cheats or macros so i dont know

[limpid siren]

hello

can someone help me with figuring out how long my ban is going to be

[light summit]

hello! it should tell you when you try to load into the server

[limpid siren]

it doesnt tell me

[light summit]

have you made an appeal? if you have not, please do so and the admin in charge of your ban will be able to tell you 🙂

[limpid siren]

first time playing the game on pc hoped on w a few friends i met on rust console a while back cuz they got a pc and one of them got banned for cheating and idk what happens

[limpid siren]

ye i did got denied and wont let me make a question ticket or anything

is their any way u can help me

[light summit]

could you please send your steam id here?

[limpid siren]

76561199862659823

[light summit]

what is the exact message you see when you try to load into the server?

[limpid siren]

when i got banned it was playing w a cheater

but i can check now

[limpid siren]

why did it get updated to cheating what???

is it something to do with my low hours

is their anyway i can somehow get this changed

@light summit

[fossil dirge]

I have the same problem, how do I solve it?

[devout python]

if u cheat on cs u are a cheater u can easy cheat on rust xd

[stiff widget]

it looks like u dont have money on cs cheats brother, and just cry

[devout python]

xd u are russian not much to say

if u cheat in 1 game u are a cheater

u said "if i have cs cheats on my pc"

u are a cheater bro

[stiff widget]

are u rust player or cs, why are u criyng about cs cheats i dont have time to play in real cs brother cause i play rust only

[devout python]

Both

what u mean with real cs

thats no point of talking about csgo here

just do what u like to do

[stiff widget]

hvh and mm

its different things

[tepid charm]

when i try to join the server it keeps crashing at spawning world around 800/26000

[fossil dirge]

tengo el mismo problema que till como lo soluciono

[hearty fulcrum]

cual es el problema?

[fossil dirge]

playing with cheater

ese mensaje me sale cuando intento entrar

[hearty fulcrum]

dime su perfil de steam porfa

[fossil dirge]

1010582065

[light summit]

hello. if the message you are seeing when you load into the server says you are cheating and your ban appeal got denied, i am afraid you will have to play elsewhere

[frozen venture]

soy parte del team ese, pueden revisar mi steeam tambien?

recien nos damos cuenta q alguien tenia algo, y estamos baneados

se puede saber quien era?

[twin crystal]

soy parte tambien de ese team, podrias revisarme a mi?

[hearty fulcrum]

dime su numero de steam
puedes encontrarlo aqui https://rustoria.co/getmyid
@fossil dirge @frozen venture @twin crystal

[frozen venture]

76561199496660025

[hearty fulcrum]

@fossil dirge @twin crystal @frozen venture

tienes que apelar tu ban
https://bans.rustoria.co

[fossil dirge]

ya envie

un ticket

[hearty fulcrum]

una apelacion o un ticket? son diferentes

[fossil dirge]

una apelacion

[twin crystal]

yo mande una apelacion.

[twin crystal]

hace ya 40 minutos

[hearty fulcrum]

vale el admin va a revisar y responder en mas o menos 1-3 dias. porfa escribe todo que quieres decir al admin en tu apelacion

[hearty fulcrum]

tenemos que revisar tu apelacion. porfa ten paciencia con nosotros gracias

[weary solar]

the administration works well, banning the team for nothing

[fossil dirge]

muchas gracias por la ayuda

[harsh crane]

how do i make a ticket for some1 rage cheating?

[sturdy terrace]

!ticket

[glass olive]

Hey, @harsh crane

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[harsh crane]

ty

[long wren]

we don't ban without reason
please make an appeal https://rustoria.co/support

[harsh crane]

yep i did

[frozen venture]

muchas gracias, de casualidad no puedes saber quien era el jugadore que estaba con cheats?

[sharp granite]

Hello why metal shop front crash in outpost to rustoria us long

[hearty fulcrum]

puedes preguntar quien es el chiter en su apelacion

[hearty fulcrum]

hello, do you have a clip of this?

[frozen venture]

gracias

[harsh crane]

how long until some1 joins waiting for support?

[long gyro]

Hola, se me queda atascado en esta pantalla, que debo hacer?
Hi, my game is frozen in this screen, what should i do

[long wren]

try reconnect

[long gyro]

i tried 3 times

[long wren]

Go into your rust folder, delete the map file and try again.

[verbal goblet]

same thing is happeing to me, it frozes while loading

[long wren]

#support message

@near halo Hello what do you need help with?

[verbal goblet]

hi! im having the same issue that potik has, i will try deleting the map file from rust folder

[long gyro]

nothing happens

[long wren]

!gamefile

[glass olive]

Hey, @long gyro

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[long gyro]

still the same issue

[past locust]

Check the appeal, my house will rot Appeal #0a7ab9

[verbal goblet]

on rust official discord they are saying that turning off DLSS helps

[past locust]

@long wren Check the appeal, my house will rot Appeal #0a7ab9

[long wren]

only banning admin can reply

[past locust]

<@&274971100184576010> Check the appeal, my house will rot Appeal #0a7ab9

help me plz

[long wren]

dont tag admin

[long wren]

appeals take 1-3 bussines days

[past locust]

нахуй я ящик металла фармил весь день

[near halo]

sorry was afk

on official us low pop

the farmer at outpost is bugged, cannot buy/sell from it

[golden saffron]

I NEED HELP

[supple charm]

Hello I need help

[ocean bridge]

admin ?

are the admins checking the tickets on web site?

[lost hatch]

Can’t connect to server stuck on loading

[long gyro]

help @ admin

[gray gale]

Hi! I'm stuck on "Receiving Data" when trying to join the server.

[fiery niche]

Hi, there is a group on Rustoria EU Medium, they just hopped on, they have multiple players swapping accounts or getting other ones in, we constantly get doubled or tripled and cant stand a chance at all (we have from 5k - 27k hours). They tripled us in a flying minicopter 180 meters away, we did not hear any gunshots or see anyone (noone rendererd). Please just check this out because they built right next to us. They live in W22 next to Launch Site

[long wren]

@haughty pumice

[fiery niche]

?