support

[raven mist]

Yes

[iron vale]

76561199321410063

[raven mist]

Seems like that ban is legit

[iron vale]

And why is that?

[raven mist]

Because you were caught cheating

[stuck skiff]

if i want to but vip dose it work for permium server?

or theres not que skip

[iron vale]

I couldn't be caught cheating, but your anti-cheat is crap

I even wrote that I was using a VPN for discord, and I might have been banned because of it, but they didn't even respond to me

[raven mist]

Vip makes you skip queue yeah

[raven mist]

Its not a VPN ban

[stuck skiff]

but where do i go to buy vip for us main permium

is it just us main

[raven mist]

Us main is not premium

[iron vale]

What the hell? which queue

like, am I going faster than premium people?

[raven mist]

I was talking to Dontatme

[iron vale]

Why was I banned? Tell me the reason

[raven mist]

I already told you

cheating

[iron vale]

I didn't cheat, I can prove it, you can even check me

[stuck skiff]

also shenzyyy i was playing with this guy i met of rust and the guy was cheating but i got a vac ban for it and i dont cheat at all can that be lifted or nah

[raven mist]

Checks wouldn't really be helpful or usefull to do as you're already caught cheating

[raven mist]

We don't hand out vac bans or eac bans

[iron vale]

I didn't cheat, so why don't I get banned on other servers if I cheat?

[stuck skiff]

dang that sucks oh well there gose a 3k hour ac

[raven mist]

Because they didnt caught you yet

🤷‍♂️

[iron vale]

it's just your shitty anti-cheat that bans regular people instead of cheaters

[stuck skiff]

bro all the servers have the same anti cheat

[raven mist]

Wouldnt be really beneficial if that happends, right?

[iron vale]

if I were a cheater, I would already have been caught by Eaс

[stuck skiff]

u just suck at cheating

[raven mist]

I wish

[stuck skiff]

plus ur making it worse on your self

saying i am not cheating

[iron vale]

it's all your shitty server, so better switch to rustopia

[stuck skiff]

was he esping

[hearty wasp]

report hacker

[glass olive]

Hey, @hearty wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty wasp]

HACKER X4 bottom left, 2 day steam account with 17 servers played and all banned

Ticket #943d4a

PLEASE BAN HIM

[glass olive]

Hey, @hearty wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty wasp]

HACKER X4 bottom left, 2 day steam account with 17 servers played and all banned

Ticket #943d4a

PLEASE BAN HIM

Rustoria US MAIN

Gamertag is
" . "

[glass olive]

Hey, @hearty wasp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hearty wasp]

Ticket #943d4a

[spring light]

yo is insided allowed?

[long wren]

Yeah

[spring light]

crazy alr welp my base gone

[long wren]

and..?

[spring light]

and?

[long wren]

what

[spring light]

nah just asking bc i got insided

[foggy cliff]

yo guy hard cheating on rustoria us small

[long wren]

!ticket

[glass olive]

Hey, @foggy cliff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[foggy cliff]

i have submitted a ticket

everyone spamming it in chat just take care of it....

[long wren]

!ticket

[glass olive]

Hey, @still badger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[still badger]

can u just get the dude banned he’s literally ruining the server for so many people!!!

Look into this dude plz…

His account is 23 days old

[long wren]

make ticket or ingame F7

[tropic agate]

<@&874995535881326632> i was once again banned for no reason at all

like holy moly plz unban me

i get off work and look forward to playing some rust AND IM FALSE BANNED

@long wren HOW DO I FIX THIS

didnt mean all caps

[tough nymph]

rolled and smoked

[tropic agate]

im derek chauvin btw

[sturdy ore]

im still banned bruh

[tropic agate]

yeah ts stupid

[sturdy ore]

i appealed 2 times

im solo :d

[tropic agate]

i never hacked in my life and been false banned twice

[sturdy ore]

me too lol and my tickets approved

but im still banned bro.

any mod can unban me please? i cant open my third ticket

[tropic agate]

how do u put a ticket?

[sturdy ore]

https://rustoria.co/support/appeals/

<@&274971100184576010>

please unban me dude.

im bored about false bans

my ticket already approved but im still banned

[stuck skiff]

76561198820617152 might be cheating

[minor halo]

Absolutely wild that I just got banned lmao

[tropic agate]

ALRIGHT

IM OUT OF PATIENCE

[tough nymph]

oh god hes out of patience

[minor halo]

Anyways <@&274971100184576010> I made a ticket and I upload shadowplay and clips if you like.

[tropic agate]

<@&874995535881326632>

<@&874995535881326632>

[minor halo]

@north pulsar Lexi shouldn't be banned none of us should be. We've been playing for 200 hours now and all the sudden BOOM

[tough nymph]

hahah get fucked LEXI!!!

ur playing with a cheater

thanks for opening the doors btw !

[minor halo]

Banned as soon as I opened front door lol

[tough nymph]

@minor halo this u ?

[minor halo]

Yeah

Are you fucking serious

If i get unbanned I'm going back to playing solo

[tough nymph]

suree pal

[minor halo]

Bro you've literally played against me and shit on me every time

[tough nymph]

aw dont make me blush!

[minor halo]

That trainyard wipe we were getting rolled my boy

[tough nymph]

ik kitten

now can the admins unban my teamate

shit has happened to him twice now

[minor halo]

@tough nymph twice? Bro how does that even happen

[long wren]

you need make an appeal

[minor halo]

Crazy do you guys accept clips or anything to strength my appeal. Or is it just whatever I put in my appeal m.

[mystic patio]

And where is that?

[minor halo]

Rustoria.co/support

[tropic agate]

@long wren i put in a ticket, I am just tryna play and yall keep false banning me

[long wren]

If you have a clip, you can add it

video link

[long wren]

!appeal

[glass olive]

Hey, @mystic patio

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor halo]

Is there a specific length?

[tough nymph]

guys stop being rude to the admins

[tropic agate]

i think its wild that i buy vip and its somehow my problem when yall false ban me?

[tough nymph]

https://tenor.com/view/leave-me-alone-gif-12079548

[minor halo]

I wasn’t lol. Just curious how somebody get’s false banned twice

[tropic agate]

bc ima demon

[mystic patio]

Were you also banned for "high risk"?

[tropic agate]

they dont know wtf they doing

nah they said cheating

[tough nymph]

https://tenor.com/view/braden-spray-bottle-braden-robot-army-gif-17832280

[tropic agate]

i aint never cheated

[tough nymph]

admins rn

[mystic patio]

Oh, well I hope this can be solved soon and quick because I would like to get back to playing.

I don't understand why false reports can get me banned.

[tropic agate]

yea it wont be bc theyre fucking retards

[tough nymph]

https://tenor.com/view/kevin-james-honest-reaction-animated-gif-realwalkr-gif-13509794645644438874

https://tenor.com/view/black-gif-25282707

toria admins and braden rn

[mystic patio]

And my friend is stuck outside my base because there's keylocks on it 😂

Ruined the wipe man, my friend can't even get in the base anymore

[tropic agate]

@echo venture help a brother out

[mystic patio]

I need help also.

[tropic agate]

@echo venture i stand with pakitsan ryan. I stand with you,

[tough nymph]

https://tenor.com/view/text-back-faster-im-tryna-love-you-please-text-back-gif-14601871

[mystic patio]

https://tenor.com/view/innocent-kitten-eclipse1v9-gif-8211260650735968288

[tough nymph]

https://tenor.com/view/image-perms-flex-gif-22350600

[long wren]

@tough nymph @mystic patio if you dont need help.please move #general

[tough nymph]

hi crazy! how are u today !

oh :(

[mystic patio]

👍

[sturdy ore]

@long wren i need help dude my appeal says u unbanned u can play but im still banned dud

[long wren]

What is the status of the appeal? https://rustoria.co/support

[mystic patio]

Is there any way to expedite an appeal? my duo is currently stuck outside my base 😂

[sturdy ore]

approved dude

[austere quest]

!steamid

[glass olive]

Hey, @sturdy ore

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sturdy ore]

hello

did u unban me sir?

[austere quest]

I asked for your SteamID so I can look into it

[sturdy ore]

ok thanks u can check my tickets too

2 times approved but im still banned im always solo and playing on geforce now

probably auto ban idk

[austere quest]

I still need your SteamID or appeal # so I can check and fix it.

[sturdy ore]

oh wait i will give u

steam profile :https://steamcommunity.com/id/dantebey/

@austere quest

[austere quest]

Got it, thanks! I'll look.

[sturdy ore]

k im waiting

actually i got only 400 hours im learning game and playing for fun solo

and rustoria servers actually good i want to play

please checkit and do good unban cause 2 times says unbanned but im still banned

ty again im waiting ♥

[austere quest]

Should be fixed now! Let me know whether or not you're able to connect.

[sturdy ore]

can i try now?

can i try to join? @austere quest

[austere quest]

Yes.

[sturdy ore]

i trying

i cant. @austere quest

hello @austere quest

[regal saddle]

I just got banned

And disconnected for cheating on US Monday as well,

[austere quest]

Hi, I'll take a look in just a minute.

[sturdy ore]

okay

[regal saddle]

@austere quest can u take a look into mine pls

[sturdy ore]

dude i never can join to any rustoria server

auto banning idk

[regal saddle]

I got kicked for auto ban as well

[sturdy ore]

okay im waiting thanks

[sturdy ore]

did u joined the game can u still play before?

act i joined 18 month then and starts auto ban

[regal saddle]

I have VIP, I played last wipe

[sturdy ore]

i never can touch grass.

[regal saddle]

I’ve been poor all day.

[sturdy ore]

i never played :c

i can join all other any servers

only rustoria

[long wren]

have you submitted an appeal?

[regal saddle]

Where can I submit one?

[austere quest]

@sturdy ore Wait 5 minutes and then try connecting again.

[sturdy ore]

okay im waiting

i will try t ?:40

[austere quest]

Yes

[regal saddle]

I made a appeal

Just now

@long wren

[sturdy ore]

im trying now. @austere quest

[regal saddle]

Can someone help me

#87d439

[long wren]

only banning admin can reply

[regal saddle]

It said auto ban

wtf is a auto ban ??????!!??

[rough flax]

Is there any way to report a player without having been on the server? On the website when making a ticket, it only shows me Rustoria servers I have been on

[austere quest]

Yes, you can select "General ticket" along the top. Just make sure to put the Steam ID or some other way for us to find them! 🙂

[rough flax]

I still have to select a server to make a general ticket

[sturdy ore]

wait a sec i got crashed im joining again

[arctic valve]

guys real quick question

how do i know if admin responded

[austere quest]

Got it, you can select a random server then if its not showing up for you.

[arctic valve]

on a website

[sturdy ore]

dude just check ur ticket

[rough flax]

Alright, thanks 🙂

[arctic valve]

thansk

[sturdy ore]

im waiting

:p im always gettng crash

while im tryng join agai

[austere quest]

Try verifying your game file integrity if it happens again.

[sturdy ore]

im playing on geforce now and i can join any other servers

only this happen on rustoria im try again rn

[waxen valve]

76561199615675897 Cheater

EU MAIN

[fresh sleet]

!report

[glass olive]

Hey, @waxen valve

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mystic patio]

Still waiting for my appeal to be reviewed

[sturdy ore]

yeah thanks im unbanned @austere quest

♥

[austere quest]

Yep! Just saw, no problem! 🙂 Enjoy your wipe!

[sleek knoll]

does anyone know when banned for using vpn the ban message just says Disconnected : Cheating or does it have custom message

[austere quest]

!steamid

[glass olive]

Hey, @sleek knoll

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sleek knoll]

76561198142427103

[regal saddle]

Helllo can someone help me

[long wren]

appeals take 1-3 bussines days

[austere quest]

Try joining again in 5 minutes.

[sleek knoll]

thanks

[cunning tulip]

Ticket Tool Help Menu

Ticket Tool is the only ticketing bot you'll ever need! Explore its features and set the best ticket system for your server!

:CommandIcon: Commands

Browse through Ticket Tool's commands list and find new utilities!

:TextIcon: FAQ

Solutions for the most frequent questions our users have when implementing the bot on their server.

:Setup: Setup

The steps to follow when setting the bot for the first time on any server

[minor halo]

Well gents and ladies I’m going to bed pray for me that the Toria mods read and accept my appeal

[unique coral]

I have been banned for 9 months and I wanted to know if I could appeal the ban.

[long wren]

what your banned reason?

[unique coral]

Banned for
Play elsewhere

toxic chat

I am ashamed of the things I said and the people I insulted.

[long wren]

What is the response to the appeal?

[unique coral]

I went to appeal the ban but because of the language we didn't understand anything and in the end for the adm it was a waste of time because they didn't understand my language.

[vivid glen]

eu main down?

[unique coral]

and at that time I did not understand much English.

[long wren]

So, can you understand now?

[unique coral]

traductor deepL

deepL.com I use translator now

I plan to play br main or us main sometimes with some friends who speak Portuguese

[long wren]

!ticket

[glass olive]

Hey, @astral osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[manic sail]

THEY GUYS IS CHEATING

[unique coral]

do you think I can reach a solution just to play

[astral field]

<@&874995535881326632> how yall close a ticket without even replying or even investigating?? wild..

[long wren]

!ticket

[glass olive]

Hey, @manic sail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

yo i got banned for cheating, i filed an appeal on the site, will i have to go through the verification myself or just wait for it to be reviewed? if i wait, how will they contact me?

[lunar rampart]

Im stuck in a wall wooden post at fishing village, real bugged out

Please free me, US Main

[ocean thistle]

You may F1 kill to free yourself.

[lunar rampart]

Was able to pass over stuff to a team members boat, will do so, was worried about loot recovery

[ocean thistle]

We're an official server and cannot interfere with the game in anyway. I'm relieved you're able to pass the loot over. If not, you may F1 kill to loot your body bag.

[faint canyon]

admins take a look Appeal #d0edc4

[ocean thistle]

You've received a response 3 days ago.

[empty anchor]

is there any admin please look at Appeal #5a8d35

[thorny dune]

The banning admin will check as soon as possible

[cunning cairn]

server banned me for free, help someone)

[empty anchor]

he closed my ticket and we are not cheating i m banned 7 days like we didn't do nothing

[ocean thistle]

!appeal please submit an appeal

[glass olive]

Hey, @cunning cairn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

You are banned for playing with a cheater. Good news, your ban is temporary.

[empty anchor]

yeah thanks but we think that we killed some admin's friend and he banned us because idk why we got banned but thanks for the help.

[ocean thistle]

Admins do not play on the server.

We ban when there is evidence of cheating

I recommend you do not play with them again

[empty anchor]

yeah ik but he said to our friend "you are getting reported " and after 5 minutes we got banned is strange

[ocean thistle]

Yes that is what usually happens. Player will report other players who they suspect of cheating.

We have a ticket system in place

[ocean thistle]

!ticket

[glass olive]

Hey, @empty anchor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[empty anchor]

can i open another one?

[ocean thistle]

If your appeal was denied and closed then you cannot appeal again

[cunning cairn]

Appeal #9a23e2 i wait

[ocean thistle]

I'll take a quick look for you

[ocean thistle]

Resolved for you, please wait 15 minutes for fix to sync

[cunning cairn]

thx

[empty anchor]

but we have been farming for like 5 hours and we lost everything just because one kid said that, like we didn't do nothing. but thanks you for the attention.

[ocean thistle]

You weren't banned because someone "said that." You were banned for being associated with a cheater. It sucks I'm sorry.

Cheaters ruin the game for other players

Playing with them or playing against them

Please be more careful who you choose to play with in the future

[empty anchor]

but could you check our friend's pc who is perm banned? tomorrow.

[ocean thistle]

We do not do PC checks

I would not recommend anyone to consent to PC checks

[empty anchor]

well thx for the support.

[ocean thistle]

No problem. Good luck with everything and I hope you have a good rest of your day

[empty anchor]

just 1 more question i got banned for 7 days so could i be able to play the next force wipe? or i will be late for it

[ocean thistle]

Let me double check for you, one moment please

[empty anchor]

ok thx

[ocean thistle]

As a courtesy, I've adjusted your ban so you can play force wipe. Thank you.

[empty anchor]

thanks you

[supple charm]

Hi, how about you do the same with me? I'm on the same team and I got banned for the same reason as Nexus.

[ocean thistle]

What are your other steam accounts? :)

[swift topaz]

Hi, how about you do the same with me? I'm on the same team and I got banned for the same reason as Nexus.

[supple charm]

This is my account: https://steamcommunity.com/profiles/76561199870004470/

I was part of the Nexus team 🙂

[ocean thistle]

This is your current account. What is your other account?

[swift topaz]

https://steamcommunity.com/id/dstru/

plis :c

[supple charm]

It's my only account

[ocean thistle]

That is a lie.

[ocean thistle]

I've adjusted the time frame with nexo.

[supple charm]

Aaa yes I have another account, but I thought it wouldn't be taken into account

[ocean thistle]

It speaks to your honesty

[swift topaz]

thanks you

[ocean thistle]

Now what are your other accounts?

[supple charm]

In short, this account has VAC, some Russians hacked me for entering a dangerous link, they used cheats on an official with an offensive name

Here I send you the link, wait

[ocean thistle]

I will be waiting

[cold bison]

hello i wfas banned for cheating but i am not f cheater and my teammates were banned too can you do something about it. my nickname on steam ownzjke

[ocean thistle]

!appeal please submit an appeal if you haven't already

[glass olive]

Hey, @cold bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple charm]

https://steamcommunity.com/profiles/76561198337366782

This is my other account

the one with VAC

[ocean thistle]

Yes you have a game ban for Rust on that account.

Do you have any more accounts?

[supple charm]

I use another account, but I used it very little to play Rust, so I created another account with my own name.

[ocean thistle]

Please provide the link here

[supple charm]

The other account is a friend's account that he lent me to play Rust, since I didn't have the budget to buy the game again.

[supple charm]

okay

https://steamcommunity.com/profiles/76561198439215352

[ocean thistle]

Thank you. Can you please unprivate your current steam profile?

[supple charm]

I'm almost sure that with this account I won't be able to play the Rustoria BR main game.

[supple charm]

weit

[cinder bloom]

My topic was banned because of a game with a cheater, but not one team member is a cheater, can you check us for cheats, maybe there is a paid way to unban, and in general, do we have any way to unban?

The alleged cheater: https://steamcommunity.com/profiles/76561198837830562/
Party participant:
https://steamcommunity.com/id/0X0010010/
My profile:
https://steamcommunity.com/profiles/76561199101045623/

[ocean thistle]

!appeal please submit an appeal

[glass olive]

Hey, @cinder bloom

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[supple charm]

is it already in public?

[ocean thistle]

Please make this one public

[supple charm]

okok

sorryI got confused

ready

[ocean thistle]

@supple charm @swift topaz I've adjusted your bans. I recommend to not play with that player again on any new accounts or other servers.

@empty anchor

[supple charm]

Thank you very much for everything, it won't happen again.

Sorry, but I have a doubt, so can we play at the beginning of the force wipe?

[ocean thistle]

Yes.

[supple charm]

tranhk you ♥

[acoustic cobalt]

Подскажите, когда ближайшие вайпы EU ?? 300+ онлайна

[timid stone]

/report

[glass olive]

Hey, @timid stone

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lucid tendon]

/REPORT

[glass olive]

Hey, @lucid tendon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lucid tendon]

i got a player banned and i want to know where his base is to get back my stuff is that possible_

[sturdy ore]

u never gonna knew it

[marsh reef]

Why was I banned from Restoria for cheating, even though I'm not a cheater?

[toxic shard]

!appeal

[glass olive]

Hey, @marsh reef

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marsh reef]

https://s.team/p/gfmm-jdpv/KHDKJCFT

[toxic shard]

We do not disclose any information

[marsh reef]

Appeal #9f1214

I sent an appeal because am I not cheating. I always pay VIP in your servers. #9f1214

[regal saddle]

Can someone look at my appeal please?

[zenith raven]

Someone can explain me the Twitch drops? Like i need watch a streamer 1 hour to get the Door one? What i do after 1 hour watchting

[viscid terrace]

guys

its a men cheating in rustoria us main

[quartz prairie]

my team got banned by mistake pls i need a help

[thorny dune]

You can appeal on our website https://rustoria.co/support/appeals

[quartz prairie]

how long will it take me to get a response

[viscid terrace]

IDONOTLOVEKIDS

[gusty radish]

Good afternoon, I would like to make a proposal to make the new RUSTORIA EU EAST server a premium server, as there are many one-day accounts with cheats. Can I make a vote?

@thorny dune

#feedback-suggestions message ПОСТАВЬТЕ ЛАЙКИ ЧТОБЫ RUSTORIU EU LONG EAST cервер сделали премиум

[gusty radish]

Good afternoon, I would like to make a proposal to make the new RUSTORIA EU EAST server a premium server, as there are many one-day accounts with cheats. Can I make a vote? #feedback-suggestions message

[light summit]

Hello. We appreciate the feedback you have given and are aware that you have also shared this in our #feedback-suggestions channel already. However, there is no need to post it multiple times across different channels. Please keep the support channel clear for support requests only.

!report - Please do not call out cheaters in-game or in Discord. It interferes with the admins' investigation and makes their work even tougher than required. Instead, you should be making a ticket on our website

[glass olive]

Hey, @viscid terrace

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable juniper]

hello

ive made a n appeal yesterday but none has done anything whit it

[open sail]

can support look at my appeal pls

[minor halo]

1-3 business days

@open sail

[open sail]

u support?

[minor halo]

No just waiting for my appeal to be looked at

[open sail]

didnt think so

[burnt reef]

!support

[boreal siren]

!support

[burnt reef]

any support here?

[thorny dune]

Hey there, what can we help you with?

[boreal siren]

@thorny dune me, salva and two other teammates, got banned for false association with a cheater, we all created tickets, can u view them? we can also give any proof and etc.

[thorny dune]

You'll need to wait for the banning admin to review your appeal, do you have your SteamID and I can take a look and let them know you've appealed

[burnt reef]

https://steamcommunity.com/profiles/76561198399329894/

[boreal siren]

First question, how long will it take, because we are worried about our base, and hard earned loot, and time we spent, and question two, where do we put the steam id? here?

[thorny dune]

Thank you, so not a false association ban by the looks, your team mate was temporarily game banned by EAC, you'll need to wait for EAC to complete their check, they will either remove it or your friend will be fully game banned

[boreal siren]

STEAM_0:1:150313685

[minor halo]

@thorny dune can I get my appeal forwarded? If so here’s my steam id 76561199859357406

[boreal siren]

@thorny dune can you please tell how long does this thing take? Is it worth staying and waiting today, or...?

[thorny dune]

Hey there, thank you, have pinged the admin, they will check as soon as possible

[boreal siren]

Because i would like to plan my day then ahead 🙂

[minor halo]

Greatly appreciate it Berch fingers crossed lol

[thorny dune]

It's not something we handle, it's EAC so it's difficult for me to give you any kind of estimate, I've seen then lifted as quickly as an hour and some take around 3 days

Once it is lifted, you are welcome to let us know here and we can review your appeals / situation then

[boreal siren]

And how do we now, when it's lifted or not lifted? We will be informed? And doesn't this thing happen automatically that we get unbanned if it was a false ban? we still need to write a ticket?

[ashen loom]

can someone look at my appeal?

please

!support

[thorny dune]

Your friend will see it on their Steam profile so they'll need to keep checking

[thorny dune]

The admin responsible will check your appeal as soon as possible

[ashen loom]

Appeal #921bdb

can you please check now 🙏🙏🙏

my base

[boreal siren]

@thorny dune i have a final question. So for example EAC views it in 10 hours, but how will my friend know that they viewed the situation and didn't ban him and etc.?????

[thorny dune]

They need to check Steam, they should get a notification in the Steam client with any kind of update

[sly kayak]

anyone to see my ticket ? Ticket #106e6e

[round spade]

Can someone check my ticket.Ticket #5dc53c. There is video as proof

[torn scaffold]

can someone please look at my appeal #eab19f

[ashen loom]

can someome look at my Appeal #921bdb

[crystal stump]

can someone look at Ticket #21743d

[crystal stump]

Ticket #21743d

[near halo]

why i get ban for cheating ? if i dont cheating .-.

My ticket was closed

[quick tusk]

why did i get banned for cheating? I didn't cheat

[quick tusk]

how to put in a ticket?

[near halo]

https://rustoria.co/support

[warped summit]

can anyone help me i submited a ticket from awhile ago and nobody has tried to help me with it

[thorny dune]

Which kind of ticket? Do you mean a cheater report, appeal or something else?

[warped summit]

my steam account got hacked

and they rage cheated

i have proof

that my account got logged into from some random place

[thorny dune]

Feel free to DM me

[warped summit]

thank you for helping

[near halo]

reply me please

[thorny dune]

If you appealed and it was denied, that is the final decision I'm afraid

[grave dust]

Hey I just joined the server, my friend said they stopped playing and they gave me the base loc and the codes, when i came to the base i got banned for playing with a cheater even though i didn't play with them the whole wipe and just joined now.

[open sail]

Can someone check my appeal pls

[grave dust]

@thorny dune can u check my appeal

[cosmic glade]

hey can someone help me?

[regal saddle]

@long wren

Can someone pls help me man

[long wren]

?

[regal saddle]

I am still banned

[cosmic glade]

hey @thorny dune

i got banned for some reason and i have 10k hours and have never cheated a day in my life how long do the appeals take?

[long wren]

Have you received a response to your appeal?

[regal saddle]

No

[grave dust]

My appeal code is #4750cc, can someone help pls

[thorny dune]

Only the banning admin can deal with your appeal, they will check it and respond as soon as possible

[long wren]

please wait patiently

[long wren]

#support message and read

[thorny dune]

Should have an update in your appeal now, you can connect and play

[cosmic glade]

thank you berch

[steady spoke]

quick question for a admin i got banned bc of playing with a cheater but none of my teamates were banned so im not sure what to say in my appeal or if you guys could tell me who i was playing with that was cheating ?

[cosmic glade]

why was that ban added to my account?

[lunar stirrup]

Where do I tell if I found map bug?

[steady spoke]

Appeal #3e3fa3 that the appeal number if someone could inform me on who was cheating on my team

[cosmic glade]

is there any way i can find out why i was ban for hacking even tho i got my appeal and im unbanned

[regal saddle]

Can someone please look at my ticket please man.

I got banned.

[chilly cypress]

Appeal #b29a29

[long wren]

Cant

#support message @chilly cypress @regal saddle please read guys? @steady spoke

[long wren]

🙅‍♂️

[steady spoke]

can i even appeal my ban if i was juts in the team ui and i wasnt playing when he downloaded the scripts and started cheating i was at work offline

[delicate steeple]

Can someone help me with my ban appeal

It’s been on pending for a while

[lean pewter]

how long does it take for an appeal to be reviewed?

[boreal phoenix]

How i can make appeal to eac i got ban for nothing

[fresh cairn]

Ticket #84023f @mellow tundra rage cheater again please ban

[sage crypt]

is there any way I can talk to an admin through discord or is that not possible at all

?

[craggy ravine]

can someone help me ?? when i look at players in rust my fps drops really bad but when no players in frame i get 200 fps someone help me out man

[toxic shard]

!ticket

[glass olive]

Hey, @edgy pollen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

if it's not related to an appeal or a report i'm open to it

[delicate steeple]

Can someone help with my appeal please

[edgy pollen]

marc

please just spectate that retards they are playing so fucking obvious pleaseeee

i cant login to the site right now

[valid river]

i have automatic kick for cheating :c

[south notch]

I want to stop being a donor, how can I do it?

[glass olive]

Hey, @south notch

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[stuck mantle]

I was able to play until the day before yesterday, but when I logged in today, I couldn't connect because I was cheating 😦
I'm not using anything though...

[south notch]

ty

[open sail]

Been 21 hours some pls check my appeal😭

My appeal got checked but can I ask a moderator a question?

<@&274971100184576010>

[mellow tundra]

Sup

[timid stone]

Just wanted to say, a huge W to the Rustoria admins for quick responses and quick bans so far this weekend!

[open sail]

I wasn’t banned for cheating but my tm8 was is there anyway you can tell me if he was so I don’t play another server with him?

I only got 7 day ban but idk abt him

[mellow tundra]

🫡 Weekend's just getting started

[shy remnant]

Cheating is a permanent ban

[mellow tundra]

If he's banned for cheating, then he was cheating

[open sail]

Ok sweet thanks

[open sail]

I know that I wasn’t banned for cheating

[open sail]

Keep it coming please

[stuck mantle]

I'm not cheating, but I'm being disconnected because of cheating, what should I do?...
Also, I'm not an English speaker, so my writing may be strange, but please forgive me.

[hoary rivet]

guys i need admin on US mondays cheater clan clan leader is LittleManRust has a Esp hipfiring and utrafiring please i Need Help ON RUSTORIA US MONDAYS please CHECK LITTLEMANRUST have private profile Please I need help

[mellow tundra]

Send your steamid please!

[mellow tundra]

Coming to have a look now

[hoary rivet]

please his griefed my base and cheating guys check his HeadShot range

[mellow tundra]

I'm spectating now

[hoary rivet]

and my firiend told me an i told you his kill me on 250m+ on mp5 with nothing extras

can i go launch site i i show you how hi kill peoples with cheats

[mellow tundra]

Got a screenshot of that combatlog?

[hoary rivet]

1200s

[stuck mantle]

Steam ID is 76561198858747400
and my account name is "Harekaze"
Thanks for the quick reply!🎉

[hoary rivet]

bro if you bannned him can you talk me where have base this poor cheaters ?

[mellow tundra]

@stuck mantle Reconnect in 10mins

[mellow tundra]

We don't interfere with gameplay, or give away information about cheater's bases

[hoary rivet]

ok sorry my bas

bad

[stuck mantle]

Thank you very much!❤️

[mellow tundra]

All good

[hoary rivet]

i need fair play on official server

not cheaters all good with cheater all bad

[mellow tundra]

I already told you, I'm looking into it

Be patient while I do

[hoary rivet]

and can you told me if you banned him ?

[mellow tundra]

If he's banned, I'll let you know

[hoary rivet]

okey

How long will it take?

[mellow tundra]

I'll let you know when I'm done investigating

[hoary rivet]

my friend shooting

you now see

[mellow tundra]

In the future, please make a ticket at https://rustoria.co/support

Banned now @hoary rivet

[long wren]

[hoary rivet]

i have a friend of cheater

catdoingrust he is a friend od littlemanrut

[open sail]

Toria admins moving crazy today

[hoary rivet]

GUYS I LOVE ADEN

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

aden have eac ?

[astral osprey]

Sneaky golem

How many trophies u got

[open sail]

9k

[astral osprey]

damn i only got 5k

what evos u got

[open sail]

mk knight archers fircracker tesla

other stuff too

[mellow tundra]

#general please if you don't need support

[mellow tundra]

Always moving 😎

Some days yall just don't see it

[open sail]

mb

[mellow tundra]

Np

[warm quartz]

How can i get unbanned

bro it saying i don’t have an active ban , But when i go on rustoria im Banned?

[austere quest]

!steamid

[glass olive]

Hey, @warm quartz

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[warm quartz]

76561199868208388

That’s my steam ID

@austere quest

[austere quest]

Can you join?

https://discord.com/channels/274965952116817920/368790610783764480

Ping me when you do! Thanks!

Switched to Roblox?!

[astral osprey]

I’ll join If your lonely

[austere quest]

[warm quartz]

@austere quest

[warm quartz]

sorry i was js on roblox and couldnt leave bc would lose progress

Im in the waiting support

[austere quest]

Did you need help with something @lucid flume?

[lucid flume]

i was told to talk to a jenx guy or something

loading in, I think my starlink has me flagged

https://steamcommunity.com/profiles/76561199795950219/badges

here is my steam acc that I wanted to load in with.

[austere quest]

Got it. Please send @thin plover a DM with your SteamID. 🙂 He'll get back to you!

[lucid flume]

@austere quest

It wont let me dm him

[pine badge]

I just reported a guy. do you guys normally respond in 24 hours?

i enjoy this server but sometimes there are some hidden hackers

[lucid flume]

@thin plover 76561199795950219 here is my steam ID it wont let me DM you... im logging in on rust from my cabin and we use starlink. My freind said that might be the issue?

[hoary rivet]

Aden i have a question

[nova elbow]

Need Admin

[opaque onyx]

i need help

[gloomy sparrow]

How can we help?

[pearl turtle]

@smoky cape where are you baby?

[lucid flume]

Has jenx look at me profile yet?

[austere quest]

Not yet, he'll look at it when he is available. He'll likely DM you, so just give him some time. 🙂

[lucid flume]

rough ETA?

[austere quest]

1-3 days at most. Most likely within 1 day!

[lucid flume]

lol thats a long time, can no other admin help me?

I really wanna know whats wrong so I can fix it and play

[austere quest]

Nope. Jenx will be the one to talk to you! It's not that long. 😛

[lucid flume]

ok

[opaque onyx]

How can I talk to you? I might need to solve a problem by submitting a ticket.

[lucid flume]

yea lol i can only play tonight

and how will i know when jenx calls me? this doesnt make sense?

[austere quest]

You can ask your question here, or submit a ticket. 🙂

[lucid flume]

Like what if I miss his call and have to wait another 3 days

[austere quest]

Make sure your DMs are open. He'll DM you. He's not just going to call you out of the blue. He'll coordinate a time to talk to you in voice if needed.

[lucid flume]

ok

[opaque onyx]

how i can submit a ticket?

[austere quest]

!ticket

[glass olive]

Hey, @opaque onyx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[opaque onyx]

ty

[lucid flume]

If I submit a ticket will I get help faster?

Like jenx has to be active becuase I was sent to him??

I really dont understand wtf I did lol

[humble dagger]

how to make a ticket

!ticket

[glass olive]

Hey, @humble dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lucid flume]

@austere quest can no other active mod tell me what the issue is?

[austere quest]

No. The banning admin is the one that handles the appeal. Like I said, you will have to wait for Jenx to reach out to you.

[lucid flume]

this is crazy

What was I banned for tf?!

if jenx has the time to be a discord mod he has the time to help me rn. He is legit active

[warm quartz]

@austere quest can u please help me in dms rq

[lucid flume]

considering he "banned" me for no reason lol

[mighty lava]

theres 2 cheaters on eu main rustoria 100%

[long wren]

!ticket

[glass olive]

Hey, @mighty lava

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[boreal siren]

hello, i made a ticket and had a contact with an admin, but i still have further questions, my ticket is Appeal #b3a46c

[boreal siren]

my teammate did not get any ban, so i would like to appeal my false ban and play:)

[thorny dune]

You aren't false banned, as it was explained already, you are banned because your team mate was banned by EAC, you will need to wait for this to be removed before your appeal can proceed further

[drowsy jolt]

Now everyone is given eac just like that)

[shy rune]

i need admin please

[long wren]

what do you need help?

[shy rune]

to talk about my recent ban

[long wren]

make an appeal

[shy rune]

i did, but i really would like to get unbanned now so i could join, couse my VIP is fading away

[long wren]

appeals take 1-3 bussines days and only banning admin can reply to your appeal

[shy rune]

damn hell yeah, good way to farm money from vips i guess

well done guys im proud of ya'll

[long wren]

np

[hot mauve]

can someone help me with my appel #f49497, because i was banned randomly by mistake

[shy rune]

u are not alone brother

at least u are not losing money ...

[long wren]

appeals take 1-3 bussines days

[hot mauve]

yeah but it looks like joke, i don't playing with vpn, cheats and somethig else @shy rune

[shy rune]

admins are joining just to ban some totally RANDOM players to make it look like they are doing something, meanwhile there are literally guys flying and aimlocking without ban

[thorny dune]

Completely inaccurate, but your appeal has now been processed anyway

[hot mauve]

finally i was unbanned, thanks god

[shy rune]

ohh shiet i guess its not 1-3 business days

[thorny dune]

This is just a guide timeline for more complicated cases, more often than not they are dealt with much quicker

[shy rune]

i need some recompensation... idk how it works, but there shouldnt be so many random bans

+1 month vip would be great ! 😄

[long wren]

nah

[hollow quail]

put in ticket for US main, someone on their team is blatantly esp, who knows who though... all brand new to rust but apparently have xray vision.

last time i put in a ticket I got a "we have not seen any proof of cheating" and got an ingame notifcation about 4 days later they were banned.

[thorny dune]

If you made a ticket, we will check as soon as possible

[sharp jasper]

whz does rust plus dosent work

[lyric basalt]

Server ?

[sharp jasper]

the phone app just says server offline i tried reconetcting and reinstalling but it didnt help

[lyric basalt]

We have 27 servers so on which one are you trying to connect 😀

[sharp jasper]

Eu Main

[lyric basalt]

Thanks, can you please also ask your teammates to check if it works for them ?

[sharp jasper]

i will assoon as my teammate get online

[lyric basalt]

Feel free to DM as I might not be reading this chat

[hollow cosmos]

Yeah I think the smart alarms are also bugged on main

Couldn't change the message on it or anything

Might be a me issue tho gotta test it

[tacit marten]

uuuhhhhh when are we going do get support?

[steady spoke]

Appeal #3e3fa3 any chance an admin could take a look at this its been 16 hours and i just wanna know if im gonna be able to play force

[tacit marten]

we have been waiting for like 40minutes

[ocean thistle]

I've forwarded your appeal to your banning admin to review.

[steady spoke]

thank you very much

[ocean thistle]

Are you together with Ace?

[steady spoke]

no

[tacit marten]

no

[ocean thistle]

How can I help you @tacit marten

[tacit marten]

look into waiting for support channel

my friend has a random ban

come talk do us

[ocean thistle]

I cannot voice chat currently

Am I able to assist through chat?

[tacit marten]

well he has ban for cheating

for no reason

[ocean thistle]

Has he created an appeal?

[tacit marten]

no

does he have to?

[ocean thistle]

Yes usually, but I can take a quick look

[tacit marten]

alr

[ocean thistle]

!steamid @stable juniper please post your steamid in chat for me

[glass olive]

Hey, @stable juniper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tacit marten]

can you dm him?

im playing eu small rn can t talk

[ocean thistle]

Yeah have him come into chat or to DM me

I'll be available here

[stable juniper]

https://steamcommunity.com/profiles/76561199852230947/

[steady spoke]

hai can i get your opinion on something rq

more liike advice after u help this guy out

[ocean thistle]

Please create an appeal if you haven't already and do review our server rules regarding game ban alts https://rustoria.co/rules/vanilla

[ocean thistle]

Yeah have him come into chat or to DM me as I have no idea who he is in game or on Discord. Thank you. I'll be available here.

[ocean thistle]

Yes, what's up?

[steady spoke]

so we were joined for wipe by a random guy we met on a vital server and everything was chill we got off then the next morning while i was at work that dude downloaded scripts and was using them do you think i will be able to appeal this ban bc i was offline during the time of his cheats being used ?

[ocean thistle]

The chances are low but it's not zero. I would include that in your appeal and hopefully your admin would take it into consideration. Good news, the first offense is temporary and usually 7 days. You may miss force wipe though if denied

[steady spoke]

i know and it just sucks bc we never play with this guy and he goes and downloads cheats id kwhy people are sos stupid especially on a rustoria server bro like i would say u guys have the best admin system for support and cheaters and this guy is out here trying to cheat on small lmao

[ocean thistle]

Yeah, cheaters ruin the game for both parties involve - playing against them and playing with them. I recommend to ask to reduce the duration so you can still play force. It doesn't hurt to ask

[stable juniper]

hai

why am i banned for cheating>?

[steady spoke]

fr

[ocean thistle]

@stable juniper

[steady spoke]

ty for the advice hai have a great day

[ocean thistle]

Have you reviewed our server rules regarding game ban accounts?

[stable juniper]

yes

[ocean thistle]

You too Good luck.

[ocean thistle]

Then?

You should know why you are banned

[stable juniper]

well it was not my faul

i did not cheat

[ocean thistle]

I understand, but we have that rule in place for that reason.

Your account is your responsibility

[stable juniper]

but now im fully difrent person

'i didnt do anything

[ocean thistle]

Please create an appeal

[stable juniper]

i just wanna play whit ma frend

how to make 1

[ocean thistle]

!appeal

[glass olive]

Hey, @stable juniper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy rune]

i have an idea, hear me out. If u are banning INNOCENT players, then ban roofcampers. !!! U will have your daily bans im assuming u need to, and everyone else will be happy ! ❤️

[ocean thistle]

We do not have a quota to reach. Your ban something mistakenly linked to you and resolved within 10 minutes of you coming to Discord.

[shy rune]

yes okay, but still banning roofcampers will be greatly appreciated 😄

[ocean thistle]

Roof campers are part of the game I recommend you giving them just as much grief as they give you. Fight fire with fire

[boreal siren]

hello, i made a ticket and had a contact with an admin, but i still have further questions, my ticket is Appeal #b3a46c or i can ask here. When it says “unban in 6 days” does that mean
a) only in 6 days will i’ll be able to play
b) i can play quicker for force if its reduced somehow?
and also after those 6 days it will automatically be gone or i will still need to make a ticket and write after those 6 days? ✌️

[ocean thistle]

A. Yes
B. Yes, if their temporary ban is lifted
Your ban will automatically be lifted after 6 days, or sooner depending if your teammate's temporary ban is lifted or permanent.

If your teammate ban has lifted please have them join our RTG server or another Rust server to confirm

[steady spoke]

@thorny dune TY SO MUCH BRO YOUR GOATED

[thorny dune]

[vast pebble]

ive never play rustoria before and when i load in it says cheating i havent touched rust in 4 yrs how is this possible

i cant make ticket on websiteee it doesnt show im banned

[fathom shale]

onn us main pls

[thick hornet]

any progress or news on US main?

[thorny dune]

Daily restart, almost back online

Should be able to connect again now

[thick hornet]

Ty

[rugged quail]

How do i appeal a ban?

[ocean thistle]

!steamid please

[glass olive]

Hey, @rugged quail

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rugged quail]

76561199871996212

i have made appeal on site. Thanks for the help!

[boreal phoenix]

I got baned for nothing in my other account and now i cant appeal my ban i cant play to other account too much people have eac ban in this 48 hours

[prime jewel]

how you considering 200 real hours playtime as "High risk account" ?

just wondering

[lyric basalt]

Not something we will discuss publicly

[digital frost]

how do i get refunded for vip

i didnt want

[prime jewel]

Do my steam account need to be more colourful?

[austere quest]

#payment-support

[lucid orchid]

Hello, dear admins, can you accept my appeal? Nick: Лунтик

[sick steppe]

Can someone tell me why bi-weekly has a wipe at 4pm?

next thursday, when there is a force wipe

[hexed nimbus]

because those are the normal wipe schedules and force wipe is as its called Forced so then the wipe at that time as its no use to wipe and then again 4h later

[sick steppe]

yes I understand that, but why does only the biweekly have it at 4:00 PM and the others at 8:00 PM?

[lucid orchid]

Hello, dear admins, can you accept my appeal? Nick: Лунтик

[sick steppe]

biweekly not passing forcewipe?

[lucid orchid]

oh, okay

[ocean thistle]

Please create a ticket in #payment-support

[rocky crown]

how i can play on rustoria servers??

[ocean thistle]

!ticket please make a ticket and do not call them out ingame or on discord. Thank you.

[glass olive]

Hey, @stiff fulcrum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rocky crown]

i need to link my steam account to rustoria website?

[midnight crest]

Hey @thorny dune , you helped one of my groupmembers with a gameban on us small. I was wondering if you could review my appeal, as I had the same case, didn't know the guy at all, didn't even know he was scripting. My steam ID is 76561198998708869. Hopefully I'm not bothering you as he told me he just pinged you too

[thorny dune]

Will take a look in just a minute

[wise narwhal]

how do i get a white llist for a vpn

[wise monolith]

i cant cum when i shoot my ak?

[ocean thistle]

We allow VPNs on our server, whitelist isn't necessary

[midnight crest]

thanks, my other teammates will probably be pinging you later too 😭 really sorry we're like a 5man and we all got week banned because of this guy

[wise narwhal]

well mine keeps saying that it cant resolve destinations host

[ocean thistle]

Server?

[wise narwhal]

us rustoria.co - rtg (ukn) com

[ocean thistle]

Can you put this in your F1?

connect rtg.rustoria.us:28010

[wise narwhal]

ok i did

[ocean thistle]

Let me know if you're able to load in through that

[wise narwhal]

it is saying could not douload rtg-3.8.1

[ocean thistle]

Are you using a cracked Rust?

[wise narwhal]

idk what that is

[ocean thistle]

We are an official Rust server and do not support cracked version of Rust

[ocean thistle]

Are you able to connect to any other Rust server successfully?

[turbid ridge]

how do i appeal a ban

[turbid ridge]

i am also a part of this situation , i am a avid vip member please help us and ty my steam id is 76561199050575611

[lucid orchid]

hello @thorny dune my account (Лунтик) is on the server Rustoria.co Sea was blocked for cheats for no reason. I do not know how this happened, maybe someone ratted on me, and an anti-cheat program blocked me. Can you consider my appeal? thank you in advance my ID - 76561199776404438

[glass olive]

Hey, @turbid ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steady spoke]

i gothcu another one of my boys tickets Appeal #ffa3ce ty

[worn crystal]

Will our points with the clock be reset in the global wipe?

[restive glade]

how long will it take before i get a notice back from my ticket i made 5 hours ago

[near halo]

Hi

How can I disable an monthly subscription ?

[ocean thistle]

Your appeal was given a response ~1 hour ago

[ocean thistle]

!cancel

[glass olive]

Hey, @near halo

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[restive glade]

how do i check

[ocean thistle]

On the website where you made the appeal https://rustoria.co/support/appeal

[restive glade]

where

[thorny dune]

Sorry, got a bit distracted, if you want to just DM me I can have a chat with you and find out who exactly was in your team and sort it for you

[restive glade]

i cant find where the response is

[ocean thistle]

Are you logged in?

[restive glade]

yes it says denied

i have 0 clue how i even got banned for playin wit cheater

[ocean thistle]

That is decision of your appeal. The admin also left a message too

[restive glade]

i cant see a message

[ocean thistle]

Are you on mobile?

[restive glade]

no

[ocean thistle]

Browser?

[restive glade]

googl

[ocean thistle]

Chrome? Strange

[restive glade]

yeah

[ocean thistle]

Can you show me a screenshot

[restive glade]

how do i get the rustoria skins

i cant im using medal

[ocean thistle]

The Rustoria skins you had to obtain on twitch during certain events

[ocean thistle]

Maybe try again after medal is off

[restive glade]

ok i fixed it

my teammate was not cheating

[ocean thistle]

We have evidence to prove otherwise

[restive glade]

can i see

can u DM me it

[ocean thistle]

No Anti-Cheat or reputable server will provide you evidence

[restive glade]

how

[ocean thistle]

I recommend you choose better teammates

[restive glade]

he wasnt cheating

i know he wasnt he missed all his shots

waiittttt

is it because of where he could see at night

[steady spoke]

@thorny dune HOW DO I DM u like just add u as a friend and dm like that ?

hai should i just dm him and wait for him to view it

[restive glade]

yes

[ocean thistle]

Your teammate was found cheating and was banned for cheating. End of discussion. I will not provide anymore details

[restive glade]

well thats helpful

[ocean thistle]

You're welcome

[worn crystal]

@ocean thistle Will our points with the clock be reset in the global wipe?

[ocean thistle]

Yes, Berch will respond as soon as they are available to take a look

[steady spoke]

ok ill dm him ty

[ocean thistle]

Points for modded servers?

[thorny dune]

I tried to DM you but you have your privacy settings on at the moment

[worn crystal]

yes

[ocean thistle]

Yes

[worn crystal]

eu 10x

site score not market score

[ocean thistle]

Points or playtime rewards?

[worn crystal]

playtime

[ocean thistle]

No

[worn crystal]

So even if we perform a global wipe, our points on that site won't be lost, right?
,

[steady spoke]

oh let me disable that

[ocean thistle]

Correct

[shrewd nimbus]

<@&874995535881326632> player ,,whiskey,, is cheating on Rustoria eu small

[long wren]

!ticket

[glass olive]

Hey, @shrewd nimbus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steady spoke]

i gotchu berch i think lmao i dont know what setting it was so iturned them all on

[thorny dune]

Sent you a DM

[green cliff]

Why can’t I promo in promo

[tawny otter]

Hello. Why is Rustoria EU Long server is dead with <100 pop for long time already while Rustoria EU East long is good and thriving 300-400 pop while they both wiped same time?

[toxic shard]

The EAST community represent a big part of the EU community in term of total players

[green cliff]

Lookin for group just insta bans me for putting something in there

[toxic shard]

it means your messagehad either too much characters or too much lines

ore does include things breaking the rules

[green cliff]

Goofy

[toxic shard]

Take it as an advise, if your message is too long people won't read it

[turbid ridge]

thank you berch #goat

[tawny otter]

I see, going to try this one next wipe ty!

I got one more issue tho, after last month patch the vision inside submarine underwater became x20 worse. I wonder if it is a bug or a nerf of submarines?

[toxic shard]

I'm affraid I don't know, would need to check the game changelog

[tawny otter]

I did check it and never found anything about subs. Yet there were major changes to lights and stuff, maybe it affected subs by accident and so little players play it nobody even reports.

[toxic shard]

could be, might want to report it with f7

[tawny otter]

I did. Never got any response tho 😦

[vivid ocean]

yo marc wtsp

[halcyon rose]

player blayly cheating

blank cheating

rustoria eu main

admin i need u

fully blank cheating we need u admin

come on someone

[balmy cypress]

Hey, did you make a ticket?

[halcyon rose]

no the cheatars are raiding us now

no chance to make ticket

[balmy cypress]

What do you mean fully blank?

Make a ticket here: https://rustoria.co/support/

Takes <1 minute and I'll ask an admin to look

it'll allow us to find the player you are talking about too

as I cannot find anyone by that name

[halcyon rose]

U can see they are cheating

[balmy cypress]

I have no idea which player you are talking about so I cannot see if they are cheating

[halcyon rose]

W25

[balmy cypress]

Just make the ticket

[halcyon rose]

I will tell u the name now

I can't they are raiding us

[balmy cypress]

You are writing here

you have 40 seconds to make a ticket

could've made 3 in the time we've been chatting

[halcyon rose]

Just look at them pleas

Îl tell u the name

It warrior silo and mamasita

And silo warrior

[balmy cypress]

I cannot look right now, I need you to make a ticket so I can ask an admin to look

https://rustoria.co/support/

[halcyon rose]

I am texting on the phone so yeah

Nice very nice admin

Thanks for not doing your job and ruining my wipe again

[raven mist]

Or you could just do the bare minumum and make a ticket? You’re “ruining” it for yourself here

[halcyon rose]

when im in the middle of a raid no i cant becaus i was texting from my phone

it whouldev took me more than 2 min to find his id open up the rustoria web and make a tiket

trust me if u whould do your job it whoulb be much better

for evrybody

just imagine this we slam them 5 times each of them we take liek 7 ak kits from them and then the same guy from the group we killed him like 3-4 times and then he gets andry turns on cheat and only tripples us

thats normal isnt it?

[vivid ocean]

SHENZYY

WTSP

[raven mist]

We’re banning hundreds of cheaters daily based on reports and outside of reports, if you find it hard to make a ticket thats on you

[halcyon rose]

I don't but I couldn't in the middle of the raid

Is there any way I can check their kd ?

[raven mist]

Leaderboards, but kd doesnt mean much

[vivid ocean]

YO SHENZYY if an appeals was denied it mean its over and cant do more appeal cause my friend tell me his accpount was stolen so what to do

[ocean thistle]

@vivid ocean your 3rd appeal was given a response. You may DM me directly or respond to your appeal with what is requested of you

[vivid ocean]

3nd appeals ?

[ocean thistle]

Yes your 3st appeal

[vivid ocean]

o yes 1 from other account 1 apeal and 1 ticket

[vivid ocean]

so watt to do in my sitiation my friend gave me hes account to try rust his account was stolen and used cheat

[ocean thistle]

You may DM me directly or respond to your appeal with what is requested of you

[vivid ocean]

im dm you

[halcyon rose]

Hai is there any chance to dm u I have to talk about some cheaters

[ivory lintel]

can somoene help me? I have just loaded inot Rustoria EU East Long because its the only high pop monthly server rn and I wanted to snowball, the second i loaded in I got disconnected for "cheating"

[long wren]

!appeal

[glass olive]

Hey, @ivory lintel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

make a ticket

[ivory lintel]

ty

[halcyon rose]

I can't find the names of some

[long wren]

make an appeal please

[ivory lintel]

I am I was saying Ty for telling me how to lol

[long wren]

make generic ticket with his steamid and server name

[halcyon rose]

Don't have the steam id and I'm not joining rustoria ever again

[long wren]

How do you report without steamid?

[ivory lintel]

I submitted my appeal

[ivory lintel]

@long wren thank you for freeing me my good sir

[frozen bramble]

Man this shit lowkey annoying, I haven't played rustoria servers in almost a year. I got invited after putting a message in rustorias LFG chat and joined their team. After roughly 2 hours of playing and obviously me buying VIP one of the people was apparently cheating. I dont have a single one of them added and have never played with them before. No previous bans or mutes on server and my appeal was denied....

is there a way I can at least get a refund for my vip status as I literally didn't even get to use it before someone else caused me to get banned for 0 reason??

[thorny dune]

!steamid

[glass olive]

Hey, @frozen bramble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frozen bramble]

76561199029189480

[fringe garnet]

any admins on

[long wren]

aHello what do you need help?

[fringe garnet]

quick guestion on 10x can i dm?

[lost tinsel]

Its not even a question if he is cheating.

[hoary rivet]

guys

[lost tinsel]

Its a matter of time, before you actually watch and ban him:

[hoary rivet]

i need help with cheaters on Rustoria US mondays

[strange axle]

i acidentally bought a rank with the through playtime earned currency on the wrong server. Can i undo this?

[deft pine]

why haven't I been unbanned yet

[thorny dune]

Please open a ticket https://rustoria.co/support, we will check as quickly as possible

[torpid cypress]

can somone admin check this guy hes lvl 1 account and tripples me every time from 200 meters

[thorny dune]

Hey there, please make a ticket https://rustoria.co/support and an admin will take a look as quickly as possible and you'll get a response in-game

[slow kernel]

can i send pic

This steam account is already linked to another discord account.
Please ask a staff member to unlink it.
Steam ID: 76561199064261606

[gaunt shell]

#ticket

[indigo siren]

hey its not letting me join the server and its saying im cheating and i never joined

[deft pine]

I'M BANNED, SO WHAT SHOULD I DO?

[long wren]

!appeal

[glass olive]

Hey, @deft pine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @indigo siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft pine]

the website says I don't have any ban

[long wren]

!steamid

[glass olive]

Hey, @deft pine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[deft pine]

I'VE ALREADY WRITTEN MY OWN ID

[long wren]

where?

[deft pine]

.

[terse plover]

anyone can says which wipe been in EU MAIN, BP or MAP?

[long wren]

next wipe?

[terse plover]

yea

next and already wipe

current

[proven ibex]

So I have a EAC ban from around roughly two years ago and want to play rustoria on an alt but ion want to get banned for evading so how can I avoid this? PC Check? I've been cleared to play all Rust Legend servers

[junior heath]

Hi guys, if i provide you a steam id can you lmk the players hours or if they even have stats on your servers? 76561199144596621 is player ID

[dire verge]

how to report player

[long wren]

!ticket

[glass olive]

Hey, @dire verge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy dagger]

so i got banned for "hacking" 30 seconds after joining a server i think it was because i was using a vpn and i have been banned for months now and i already made a ban appeal and it got declined is there anyway for me to make another appeal or get unbanned?

[finite perch]

hard core racist and cheater on us small living d5 3 deep, they have signs with hate speech and are saying n word in chat so much

[long wren]

If the appeal is denied, it is final.

[long wren]

!ticket

[glass olive]

Hey, @finite perch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[finite perch]

i made a ticket already

[timber mango]

!ticket

[glass olive]

Hey, @timber mango

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glad geode]

Can you check tickets please? Thank you

[round spade]

Can a admin check my
Ticket #65ae2a

[lyric basalt]

banned

[round spade]

ty

[fair elm]

!ticket

[glass olive]

Hey, @fair elm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[worn crystal]

When will the ticket I submitted be reviewed?

[round spade]

Admin can you check my Ticket #d60f74

[shrewd nimbus]

<@&874995535881326632> server is kicking of the reason mouse Bloody