support

[shut hollow]

this sum bs

[open grail]

Tickets get looked at asap please dont spam the admins to look faster

[frail shuttle]

@open grail can you look at mine too

[open grail]

I'm a chat mod

[shut hollow]

im a chat mod

[tawny roost]

im an administrator

[median echo]

people dcing on toria us main for no reason

[thick cliff]

yea

@median echo

when i load back in it kicks me again

[neon vine]

same where

[shell chasm]

@jagged escarp when will get feedback on my appeal?

[tawny roost]

when will i get feedback on the appel?

[sinful plume]

any admin, helper here to help ?

[spring perch]

why was i just banned never cheated never exploited

[spring perch]

how did u appeal

[hearty fulcrum]

What is your Steam ID

[spring perch]

1 sec

[spring perch]

76561198972320093

@hearty fulcrum

[hearty fulcrum]

I've asked you to come to Discord because I need to speak with you. Send me a message in DMs, and we'll continue this conversation privately.

[tiny dew]

for how long eu monday is going to be down,its 25 min already

[azure cove]

Can somebody help me

[little garnet]

You said that my ban would be unbanned but I have been waiting for almost a month and my ban has not been unbanned.

[long wren]

what do you need help with?

[long wren]

who said?

[azure cove]

What u get for boosting

[calm nest]

can't build a base on rustoria mondays because there is invisible players blocking me from placing foundation

[gusty crown]

blatant esp for the past hour and half

[long wren]

!ticket

[glass olive]

Hey, @gusty crown

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

can you reconnect and try again?

[azure cove]

?

[odd thunder]

admins please get ur asses on and ban ftp slayer on rustoria eu mondays

hes raging people down near launch

[haughty mulch]

anyone drag me

need help

[long wren]

what do you need help with

[sage obsidian]

what should i do if i filed an appeal 5 days ago but still haven't received any response

[open grail]

What's your appeal ticket number

[azure cove]

?

[sage obsidian]

and how can I see it?😆

[open grail]

You get a role and I think gif perms? Don't qoute me

[open grail]

Log into rustoria and go to the appeal you made and it'll be there

Or alternatively just put your steam id here

!steamID

[glass olive]

Hey, @open grail

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[azure cove]

Type

[sage obsidian]

Sorry for my stupidity, but I don't see...

[azure cove]

U lied to me😔

[open grail]

Ticket history

Look under support

[open grail]

Sorry about that let me see if there's any other benefits

[azure cove]

Aighty

[sage obsidian]

#7eee6f

[open grail]

Ive asked for you

[jolly fossil]

use code PLAYBALL on rusty loot

[cloud pond]

hello, i send a appeal about High Risk Account 12 hours ago. When can the admins check? and When can i play again.

[naive pike]

Disconnected: Come to Discord - Berch???
Why was I banned?ъ

[open grail]

!steamID

[glass olive]

Hey, @naive pike

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[open grail]

Just to clarify you made and appeal or report? Both can take a little longer then 12 hours on occasion

[open grail]

I couldn't see anything. But im sure there's something

[azure cove]

Can u ask somebody high up or sum bc i dont sed anything either

[cinder zealot]

Whats up buttercup

[azure cove]

.

[cinder zealot]

Oh god I don't know anything about the Discord sorry

[azure cove]

[open grail]

I can offer a complementary virtual cookie while I find out what boosters actually get 😂

[cinder zealot]

https://cdn.discordapp.com/emojis/1019265529988526110.webp?size=96&animated=true

I will also extend my congratulations as you're now a proud supporter of the best community in Rust!

[naive pike]

76561199023254924

[sturdy terrace]

Is this your steamid?

[open grail]

!boost i did not know this command existed

[glass olive]

Hey, @azure cove

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[azure cove]

Type

[long wren]

any admin can act on any server, they just need to create tickets.

[gusty crown]

so u are telling me they are not watching in game reports?

[long wren]

did you make ticket or F7

[gusty crown]

f7

[long wren]

F7 also has an admin watching him, but you can't get an answer.

To get a response, just create a ticket

If you have evidence, please send it to us via ticket and the admin will review it with reference to the evidence you sent.

[warped cliff]

hi, I have a question about macros. If a player on your server uses a macro or worse and admits it in a voice chat, is this proof or not?

[long wren]

Nope

[warped cliff]

and i have a problem on your website i cant create a ticket, I have an endless upload

[toxic shard]

90% of the people saying it in vocal/chat are trolling, those who actually use them tend to hide it

[warped cliff]

how i can proof you the cheats or macros

[warped cliff]

i know it was just a quetion

[safe hornet]

Hello

Is this guy banned for cheat by any chance 76561199006651844

?

[toxic shard]

We do not disclose information about other players

[safe hornet]

oh

[toxic shard]

If you made a report ticket, you would have the response in the ticket, but you can't ask for information on people

[safe hornet]

If he was banned there is still he's team playing so that's why I wonder

[long wren]

!ticket

[glass olive]

Hey, @safe hornet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

what makes you think he would be banned ?

[compact forge]

please can i report racism

[safe hornet]

Thank you I was doing it

[compact forge]

ADMIN???

[toxic shard]

in a ticket

[long wren]

F7 reports please

[compact forge]

where i make tickets

[warped cliff]

I cant bruh

[safe hornet]

Didn't play for 10 hours, whole he's team is very bad but he was beaming from 200 metters with p2

like triple headshots

maaybe he's just good

[compact forge]

@toxic shard how do i make a ticket

[long wren]

i mean F7 report

not ticket

[toxic shard]

well you should have reported him, if you did then you should have the response in your previous ticket

[long wren]

!ticket

[glass olive]

Hey, @compact forge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

but reporting 10h later won't help

[safe hornet]

okay okay I will try to when he get's on if he does

[warped cliff]

im three days give him report F7 but he plays as if nothing had happened and he has 133 hours on his acc

[long wren]

accounts with low play time are meaningless

[warped cliff]

bruh i have too many hours and i know about all but I'll never believe in my life that this player is playing fair.

[compact forge]

@toxic shard I made a ticket please can you check it

@toxic shard I had a video showing and someone clsoed my ticket wtf is this

[toxic shard]

We do not monitor voice chat

there is no way to find out from where the sound comes from, a clip can be easely faked

[compact forge]

erm i did a clip?

you can see the character mouth moving

thats crazy bro, disgusting supporting that kind of behaviour

[toxic shard]

There is no way for us to confirm your clip didn't got altered

[compact forge]

i can show you the source where it comes from

[toxic shard]

some player are ready to do anything to get other people banned

[compact forge]

no edit you can see, go in a call with me and you can see

its from a clipping software

called medal

and its saved in there, if you make edits like you say you have to do that outside the clipping software

[toxic shard]

we would have to see it happening ingame live for it to be valid, that's why "we do not monitor voice chat"

any other source we would take action, not vocal

[compact forge]

eventho there is proof i dont tamper with it thats crazy

okay cool so i just go screaming that at people and if i get banned then you are lying

2025 ya know and russians can call you that even though i have proof clip isnt tampered with you dont care

[toxic shard]

well if an admin is around and catch you it's different

[compact forge]

so its not actually about tampering with it then is it

[toxic shard]

but we do not monitor it actively

[compact forge]

cuz i can show you i didnt tamper with it

[toxic shard]

you can't show that

[compact forge]

i can

you know what a clippign software is right

[toxic shard]

the clipping software could have recorded a sound you injected ?

[compact forge]

if i edit someones voice in, i would have to take the clip out of that and edit it there

brotherrrrrrrrrrrrrrrrrrrrrrrrrrr

[toxic shard]

I have keybinds so sent sounds ingame, my clipping software does record it

[compact forge]

okay cool, listen to the clip and then listen to his voice in game

and you will see, sorted

you just cant be arsed to do that

[toxic shard]

I won't too much works for us to monitor the vocal chat

[compact forge]

exactly

[toxic shard]

we do take action only if we are around when it happens

[compact forge]

all you have to do is stand near him, and you can hear it

[toxic shard]

that a never ending work, we rather spend our time on cheaters/...

voice chat can be easely disabled without impact on gameplay

[compact forge]

obviosuly not that either as there's loads

which on battle metrics have 4 hrs last 2 years

obviously bought accounts

but probs cba for that either

[violet dagger]

Hello! Yesterday I played on the Rustoria eu east long server, everything was fine, today I log in - I was banned. I did not use cheats. Perhaps I used a VPN on my computer or mobile device. I wrote an appeal, but no one is considering it. Please unban me. My nickname: морозовская чикса or fotelani.

Appeal #1c0ed6

Dear administration, please help, otherwise I will be raided soon

[long wren]

appeals take 1-3 bussines days

And you can appeal on the website

[grim heath]

plz help

[long wren]

and only banning admin can reply to your appeal

!ticket

[glass olive]

Hey, @grim heath

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[violet dagger]

@long wren Is there no way to speed up this process? I really need it urgently

Please

If I write about this on the server in the game, will it help?

[long wren]

No other admin can intervene in your appeal.

[long wren]

You just have to wait for the banning admin's response

[violet dagger]

I understand that I need to wait. But is there any way to speed up the unlocking, otherwise my huge base will be raided

[long wren]

There is no other way

[violet dagger]

the most terrible server and the most terrible support. Banned for no reason - sit and wait. Great! Thank you!

[long wren]

np

[floral oriole]

hello, I was banned for no reason on your rustoria - ey medium project

[ionic crown]

gonna do chargeback for i cant even played i bought vip lol

[open grail]

!appeal it wouldnt be for no reason but you can appeal for it here

[glass olive]

Hey, @floral oriole

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ionic crown]

i am gonna take my 3.5 pounds

bacjk

[open grail]

before you do that would you let us know whats happened with it today?

[ionic crown]

i was offline we was 15 people and when i tried to come back it says playing witch cheater gonna do chargeback sorry lol

take my money back and play on next wipe

and my friend says a admin banned him not eac

[open grail]

I wouldn't recommend a chargeback as it would be considered fraudulent, i would recommend #payment-support as an alternative first

[lyric basalt]

Bare in mind if you do that you are getting banned + need to pay an ammount that chargeback cost us

[fringe creek]

guys jaahah there is a rage cheater in eu east long pls hahahaha

i need admin rn hahah he trippled me 230 out in a mini with my mate too hahahaha

outside outpost

76561198834721241

pls hahahh now he has so much loot

why no one responding???

[ionic crown]

why would i pay lol?

[long wren]

!ticket

[glass olive]

Hey, @fringe creek

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

In case you would like to get unbanned for chargebacks

[true silo]

yo i got a question

can i check if i can play the server bc i dont wanna log on and get a even longer ban

76561199854838760

[sage obsidian]

so how much longer do I have to wait to be unbanned

[crimson grail]

hello, I was banned for something while I logged on to the server. my steam account is 76561199827258031 MY NICKNAME M2 | Maloy

[thorny dune]

How do you mean? Why wouldn't you be able to play?

[true silo]

Im just asking idk if im banned or not so

[crimson grail]

I'm sorry, can I log in to the server? I do not know if I was hacked or not

[wanton eagle]

cant join server just disconnects me saying im hacking, dont have any prior steam or server bans

[cloud pond]

Can someone help me in voice chat

[violet whale]

I got banned even though I didn't use any cheats

[tidal jackal]

@thorny dune help

@thorny dune

<@&274971100184576010> help plz

[crimson grail]

It's the same for me

[tidal jackal]

@thorny dune My friend was banned for cheats, and I was banned for playing with him in a pack. But he plays without cheats.****

[thorny dune]

You will need to submit an appeal here https://rustoria.co/support/appeals

[violet whale]

My friend was banned for cheats, and I was banned for playing with him in a pack. But he plays without cheats.**

bend down

Can anyone help?

[uneven grove]

YO ANY ADMINS NOW HERE RAGE CHEATING

WTF 7 REPORTS JOKING:

[balmy cypress]

Make a ticket here: https://rustoria.co/support/

[drowsy meadow]

wtf is with the website?

[upper bolt]

Hi, where can I get the server map file?

[balmy cypress]

Thanks for heads up, we are looking

[tidal idol]

Is it possible to somehow buy an unban?

[raven mist]

No

[clear spindle]

anyone here experiencing the same issue with me? im always stuck at downloading map

[fluid flame]

my backpack with L9, ak despawned after server restart?

or glitched under map maybe?

[open grail]

Admins cant help you with that one im afraid 🥺

[wooden lichen]

!ticket

[glass olive]

Hey, @wooden lichen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass olive]

Hey, @dire zephyr

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[nova gulch]

why am i banned when my appeal was accepted

[lyric chasm]

76561199040955032 cheater 200 m python only head

[hidden solar]

76561199798613141 cheat aim, wallhack Rustoria East EU Long

!ticket

[glass olive]

Hey, @hidden solar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[distant fractal]

76561199222779768 cheak it pls

[glass olive]

Hey, @distant fractal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hybrid hill]

76561199794184557

[fringe kite]

ADMINS WARNING LONG EU EAST cheaters full rage pls check

[raven mist]

!report

[glass olive]

Hey, @fringe kite

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[modest pagoda]

mods can i get some support?, u need to unlink my old discord account from my steam acc

[raven mist]

!steamid

[glass olive]

Hey, @modest pagoda

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modest pagoda]

76561198978487538

[raven mist]

Should be unlinked

[modest pagoda]

still says the same

[raven mist]

Your steam should not be linked to that discord anymore

Maybe needs some time to come through

try to refresh your page

[modest pagoda]

i will give it like 10 minutes and report back to u as its still saying i am linked

[modest pagoda]

didnt work, ive refreshed the page and tried a different browser, still giving me the message i am linked to another discord account

[raven mist]

You sure you gave me the correct steamid?

[cloud pond]

@raven mist Hello Sir, i think u wrote my appeal

[modest pagoda]

this is the one displayed there, u can try again Steam ID: 76561198978487538

[cloud pond]

can u check my appeal, i sent it 20 hours ago. i have to log in to server

[raven mist]

Can you show me the error message?

[cloud pond]

Appeal #7d4bab

[raven mist]

Appeals take 1-3 business days, please do be patient

[modest pagoda]

can i dm u?

[cloud pond]

but u know i have a base

[raven mist]

Sure

[weak bison]

<@&874995535881326632> <@&274971100184576010> cheater with 20 hours full esp account, check my ticket pls: Ticket #9aa53d

[raven mist]

No need to tag, we'll get to it

[weak bison]

@raven mist sorry

[weak bison]

another cheater: Ticket #7dc3c1

this sv is infested with cheaters: rustoria eu east long jesus

[raven mist]

Welcome to rust

😅

[fathom coyote]

Hey I'm just curious I started to try and log in this morning and says disconnected cheating but I literally am 3 /12 and am terrible at this game so I'm not sure how I got flagged for cheating lmao this is my steam ID 76561198027634848

rustoria us long server

I submitted an appeal

Appeal #ca6abc

[halcyon wing]

i submitted an appeal about 5-7 days ago when will i be hearing back

[cloud pond]

i am using second steam account. and i have " High Risk Account " can you confirm my account. i am still waiting ( 22 hours ).
Appeal #7d4bab

[tight barn]

cheater report eu mondays 76561198959535154

[glass olive]

Hey, @tight barn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cloud pond]

i am using second steam account. and i have " High Risk Account " can you confirm my account. i am still waiting ( 22 hours ).
Appeal #7d4bab

[digital horizon]

yo why was i banned for playing with cheater and my whole team wasnent wtf man

[vital tusk]

can you seend file of map on eu long server

[digital horizon]

Appeal #fc7387

[vital tusk]

?

[fathom coyote]

<@&274971100184576010> <@&874995535881326632> please look at my appeal #ca6abc I have done nothing to deserve this and am 3/11 with a 22% accuracy and got banned for cheating I have 1000 hours into the game and came to premium servers to get away from cheaters in community servers and I manage to kill someone and they report me for cheating and I'm instantly bannned? Come on fr like who is even watching your guys reports? They can't be serious.

[long wren]

only banning admin can reply to your appeal

no need admin tag

[cloud pond]

i am using second steam account. and i have " High Risk Account " can you confirm my account. i am still waiting ( 22 hours ).
Appeal #7d4bab

[round atlas]

how do you purchase a reward using your credit balance? The select server is all red right now.

[tulip mason]

how can i speak to an admin about being abnned by not knowing i was playing with a cheater

[crystal fulcrum]

i got banned bcs my mate was cheating and we didnt knew

[fluid bough]

i join a sever with soem randoms and one of them was cheating now im kicked banned we didnt know he was cheating what do i do to get unbanned

[tulip mason]

<@&274971100184576010> <@&874995535881326632> how can i speak to an admin about being abnned by not knowing i was playing with a cehater @mellow tundra @gloomy sparrow @thin plover Eu mondays also cant submit online on the pinned messages its not logging me in

[iron vale]

Hi, I'm being kicked from the server, with the reason for the cheats, but I'm without cheats, and I just recently downloaded rust, how do I log in?

Before that, I was sitting quietly and playing, then I leave the house, and everything goes out of order.

<@&274971100184576010> <@&874995535881326632>

[sturdy terrace]

?steamid

[glass olive]

Hey, @iron vale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fluid bough]

please look at my Appeal #9d945c <@&874995535881326632> <@&274971100184576010>

[sturdy terrace]

No need to tag the admin role. The usual response time on appeals is 1 - 3 business days. Please be patient

[fluid bough]

oh daamm ok sorry

[iron vale]

please look at my ticket ⁠#1384648110055100448

[sand epoch]

please look at my report to a cheater <@&874995535881326632> <@&274971100184576010> #f5c944

[sturdy terrace]

Hey thanks for the report! An admin should get to it asap!
Also please don't tag the administrator role unless extremely necessary.

[sand epoch]

I saw it necessary since I have a hacker next to my base and I can't enjoy the game.

5 hors account created

5hrs

thx for supp

[sturdy terrace]

Fair enough, though here it wasn't necessary, as the admins go through reports in the order they are received. I appreciate your patience

[iron vale]

please look at my Appeal #⁠europe-1200 <@&874995535881326632> <@&274971100184576010> please PLEASE!😭

[mellow tundra]

@iron vale Make an appeal on our website

@sand epoch Stop tagging staff, wait for an admin to look at your report. Thanks!

[iron vale]

What's the difference here or on the website?

[mellow tundra]

We don't have appeals on discord, make one on the website

[mellow tundra]

https://files.rustoria.co/aden/9394b5a0-a645-47de-9eb9-50804b70772a.png

That's for network support

Admins do not actively monitor that for appeals

[iron vale]

okay

[burnt sinew]

how i can report cheater?

[mellow tundra]

!report @burnt sinew

[glass olive]

Hey, @burnt sinew

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[burnt sinew]

!report

[glass olive]

Hey, @burnt sinew

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Head to #looking-for-group please.

[shy remnant]

@slate field how can we help you ?

!report

[glass olive]

Hey, @nova egret

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[strange night]

!report

[glass olive]

Hey, @strange night

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

@slate field hello what do you need help with

[craggy pier]

how long do appeals take for replies

[strange night]

<@&274971100184576010> <@&874995535881326632> Ticket #ce4c49 Please check this ticket there is a stupid cheater, please ban him

[long wren]

please dont tag admin

[long wren]

appeals take 1-3 bussines days

[craggy pier]

i mean for a reply to a appeal ticket

[teal harness]

if i find a player in your server and hes cheating and i didnt know why do i get banned :l

literally asked who wants to team found him and like a little later i get banned

<@&874995535881326632> <@&274971100184576010>

[shy remnant]

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." - https://rustoria.co/rules/vanilla

[teal harness]

why tf yall got so much cheaters to the point where when i try to team i get one💀

how long is the ban forv

[shy remnant]

Well, don't join random teams ...

Number one rule on Rust : Don't trust anyone

[teal harness]

thats literally how you play rist and find groups

??😂😂 its a social game

[shy remnant]

I never did that

And I play Rust and am social on it

Thousands of people play without joining random teams etc and they play the game just like everyone does

[teal harness]

i find groups on the game gang its easier💀 especially when theres a 180 player queue

[teal harness]

yea but i get penalized cause i did

[shy remnant]

It is your responsability for who you associate with. Playing with a cheater is not permitted on Rustoria, same on several other servers (officals or not)

[teal harness]

i found him on your server💀

like how am j supposed to know

[shy remnant]

I don't see how it changes the fact

[teal harness]

how long is the ban

[shy remnant]

It is still your responsibility who you choose to associate with

[shy remnant]

We don't expect you to know, ofc. But we can only advise you to not join randoms when you don't trust them

[shy remnant]

Connect to any of our servers and you will have the remaining time of your ban

[teal harness]

theres no reason nlt to trust

[shy remnant]

Excuse me ?

[teal harness]

a person on a game

[shy remnant]

Well we clearly don't play the same game xD

Anyway, a playing with a cheater ban is usually 7 days but can be more. Connect on any of our servers to get the remaining time 🙂

[teal harness]

Its not like im givinghim my ssn

[shy remnant]

I've answered you, but the language you used in your previously deleted message is not acceptable here, as stated in the #rules . Please be more careful next time.

[warped cliff]

rage

we need help

plsss fast he is ruined game

@shy remnant plssssssssssss

[glass olive]

Hey, @warped cliff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Make a ticket we will deal with it as soon as possible 🙂

[warped cliff]

pls bruh i cant do a ticket i have a bag with infinite loading

[shy remnant]

?

[shy remnant]

https://rustoria.co/support/report reports are here

[solar rivet]

bro

[long wren]

Hello

[solar rivet]

Bro no ticket response over an hour full cheaters is insane i thought this server had fast good admins

[open grail]

!report We do. Admins go through hundreds of tickets a day unpaid. We're always hiring more admins to give the best experience possible. If you'd like make a report on our website too to make sure the cheaters are held accountable for their actions.

[glass olive]

Hey, @solar rivet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[solar rivet]

@glass olive i have its been nearly 2 hours no response

[open grail]

And there's a million more cases where reports are responded to in seconds. Admins get through them as fast as humanly possible, i know its frustrating but we are here to help

[fathom coyote]

<@&874995535881326632> <@&274971100184576010> so my buddies were wondering if I was cheating why they didn't get banned for association and why a full team was basically able to get me banned but the moderator didn't look into any details whatsoever nor was there proof of me being cheater should I just get a hold of other mods?

[open grail]

!appeal We dont talk about things relating to a ban in discord if you want to make an appeal you can do so below

[glass olive]

Hey, @fathom coyote

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open grail]

Moderators dont handle bans so that's why they didn't look into it

[fathom coyote]

@open grail I sent for an appeal and I just don't get it there is no reason whatsoever I should have even been considered for a ban so I'm just curious to why I'm going to have to wait 1 - 3 days for an appeal when im 3/11 22% accuracy and have to worry about my base on a premium vanilla server while you guys let cheaters roam free?

Rustoria mods playing rustoria ? Wouldn't that be cheating for them to ban me?

[cinder zealot]

Admins don’t play the servers. Whats your Appeal ID @fathom coyote

[fathom coyote]

Appeal #ca6abc @cinder zealot

[cinder zealot]

Thanks I’ll notify your banning admin but still wait between 1-3 business days for any given appeal

[fathom coyote]

okay thank you Nickalo sorry was just really upset because I've never had to do anything like this

[cinder zealot]

You’re welcome

[granite tundra]

<@&274971100184576010> Look into my Ticket #d0cbfb on these cheater duo there online right now cheating

[haughty mulch]

<@&274971100184576010> could one of u drag me

[long wren]

hello what do you need help with?

[sullen tendon]

<@&874995535881326632>

<@&274971100184576010> i need report player full full cheating

[devout charm]

@indigo quest u seen this?

[knotty tinsel]

hey i need assistance

[long wren]

!ticket

[glass olive]

Hey, @sullen tendon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

and dont tag admin

[long wren]

hello what do you need help with

[knotty tinsel]

can i get help someone full doxed me and i dont think thats the type of person you would let play on your servers

[long wren]

!ticket please make a ticket with proof

[glass olive]

Hey, @knotty tinsel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

@hollow quest

[quick plover]

Hello I believe theres cheaters on my server, I know there names, they live next to me, and its extremely unfair. Is there anything you guys can do about this

[long wren]

our server or you made server

[quick plover]

Rustoria us monday

[long wren]

!ticket

[glass olive]

Hey, @quick plover

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[queen plume]

how long are cheater bans

[winter copper]

is the eu medium vip Sold out?

[long wren]

https://donate.rustoria.co/packages.php?game=3&server=22 Nope

[winter copper]

ok

[hollow quest]

Who pinging me?

@long wren Yes?

[thorny swallow]

Admins i got a question, is it possible for an admin to give me an item that u cant craft or get right now?

[sturdy terrace]

No, admins don't interfere with gameplay.

[sage obsidian]

why haven't i received any response yet

[long wren]

[cloud pond]

i am using second steam account. and i have " High Risk Account " can you confirm my account. i am still waiting ( 36 hours ).
Appeal #7d4bab

[long wren]

appeals take 1-3 bussines days

[wild basin]

When and where do u see maps prior to wipe?

[cerulean mica]

where can i see wipe hrs untill wipe?

eu medium <t:1750255200:R>

[thin dragon]

Guys, please help, the classic servers are not loading, it just hangs on downloading world

[long wren]

Download the map file and paste it into the map folder.

map file is here #wipe-feed

[thin dragon]

and I will have to download to different servers every time with each wipe?

[long wren]

#server-info

[thin dragon]

?

[wild basin]

Do maps not get shown before wipe?

[urban eagle]

Disconnected: Couldn't Download Level: procedural_4750_VgTUkJWdBEizkLyb2pVx1A (Unable to complete SSL connection) EU East long

[long wren]

#support message

can you try it?

@uneven condor hello what do you need help with?

[gusty matrix]

check this please Appeal #81f12c

[uneven condor]

my appeal

[uneven condor]

my appeal

[long wren]

only banning admin can reply

[uneven condor]

are there automatic bans

[long wren]

Umm what your banned reason?

[uneven condor]

cheating

[long wren]

now that you have submitted your appeal, you can wait for a response.

[uneven condor]

is there a way you can tell me if my ban was manual or auto

[long wren]

Sorry idk

[dull hemlock]

Can some admin give me an cake cause my friends birthday is in a couple of days

[long wren]

can you post your steamid?

[long wren]

Hello if you dont need help please move #general

[uneven condor]

76561199582405294

[long wren]

If there is a admin around, he will help you

[hexed nimbus]

https://tenor.com/view/cake-cookie-monster-sesame-street-gif-23234490

[stiff widget]

Should be fixed

[true silo]

how do i see if my ban has been accepted or not?

[serene yacht]

hello, check my appeal please Appeal #27cf6a

[long wren]

If you have submitted an appeal, you can check it on the website. https://rustoria.co/support

[uneven condor]

fixed as in unbanned

[true silo]

thank you

[dull hemlock]

My bad

[long wren]

If you are trying to connect now and are still banned, try again in 20 minutes

[serene yacht]

@long wren, you can help me?

[long wren]

nah i cant help 🙂

[serene yacht]

why?(

[long wren]

im not admin

[serene yacht]

oh, ok

<@&874995535881326632> <@&274971100184576010> help me please, I played at home this morning, everything was good. After studying, I decided to play at the PC club, but I got banned for cheating. I filed an appeal, but I want to be unbanned as soon as possible.

[minor temple]

!steamid

[glass olive]

Hey, @serene yacht

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[serene yacht]

https://steamcommunity.com/id/Chulochkii/edit/info

[serene yacht]

76561198969825366

[minor temple]

You should have a reply in your appeal,

[serene yacht]

thanks!!!!!

[uneven condor]

thank you guys

[cloud pond]

i am using second steam account. and i have " High Risk Account " can you confirm my account. i am still waiting ( 40 hours ).
Appeal #7d4bab

[hexed nimbus]

Appeals can take up to 3 business days just be patiënt the will get to it

[high whale]

can you still create report tickets in game

[cloud pond]

i understood but u know i have a base. it is not good after 10 days. what means u have high risk account. i do not understand

[gusty matrix]

check this please Appeal #81f12c

[violet dagger]

Hello! I filed an appeal more than a day ago, namely yesterday at 10 am. The ban was received for nothing, I did not use cheats. Appeal number #1c0ed6. How long will it take? My nickname: морозовская чикса or Fotelani

Hello! I filed an appeal more than a day ago, namely yesterday at 10 am. The ban was received for nothing, I did not use cheats. Appeal number # 1c0ed6. How long will it take? My nickname: морозовская чикса or Fotelani <@&874995535881326632> <@&274971100184576010>

Please consider my appeal.

[thorny dune]

Hey there, it looks like your appeal was approved, you should now be able to connect and play

[violet dagger]

Thanks!!!!

[gusty matrix]

<@&874995535881326632> <@&274971100184576010> Hello, can you please answer to my appeal i was playing last night at home, but today came to pc club and tried connect rustoria eu low pop, and have been disconnected by reason cheating, btw i never played with cheats in rust. i filled the appeal

[thorny dune]

Hello, your appeal should now have an update. You can connect and play.

[gusty matrix]

thanks!

[north wolf]

I WANT TO APPEAL

[fickle chasm]

pls help softer

[thorny dune]

You can submit an appeal on our website https://rustoria.co/support/appeals

[west osprey]

@proud minnow what did you need?

[south pond]

hello !!!!

i took ban for no reason ??

[amber echo]

Hello Support .. my acc got banned can you help me with that??

[south pond]

they told me i'm a cheater can someone healp meee i left the doors open

[dull hemlock]

You gotta make an appeal ticket

[south pond]

<@&874995535881326632> <@&274971100184576010>

[brave lance]

!appeal

[glass olive]

Hey, @south pond

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south pond]

ZAACK_P

my steam name

[brave lance]

you were banned for playing with a cheater, you will need to appeal the ban on the website: https://rustoria.co/support/appeals

[amber echo]

i made the ticket can you check it please .. thanks in advance <@&874995535881326632> <@&274971100184576010>

[pallid pecan]

Hey, I don't know if this is the right channel, but can someone tell me when the vote for the next map ends?

[dull hemlock]

I think its on server info

[pallid pecan]

I can't find it in server info

[north wolf]

go to my appeal

please

[dull hemlock]

Go on #map-vote-roles and then click on the blue text that says "Map vote"

[north wolf]

check my appeal

please

[white saddle]

can I ask why Im banned becose I didnt do anything wrong I just joined your server and it just ista banned me (is it some kind of bug or something)

and there is no description it just says DISCONECTED:BANNED

[pallid pecan]

thx bro

[glass olive]

Hey, @white saddle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[white hazel]

Если забанили клан СССР за читы, почему 1 игрок играет на растории так долго?

If the USSR clan was banned for cheating, why does 1 player play on the site for so long?

[white saddle]

thx so much

[white hazel]

And why then wasn't the clan with the plus "+" banned for associating with cheaters?

[north wolf]

check my appeal

[glass olive]

Hey, @white hazel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

@proud minnow how can we help you ?

[north wolf]

check my appeal

65e1b7

please

@shy remnantcheck my appeal

65e1b7

[shy remnant]

Please be patient,
Appeals can take 1-3 business days

[calm timber]

hey so i dont play this server but got a message from someone on steam called sophia claiming to be "a visual skin designer at rustoria and i’d love to ask for a bit of help" apparently designed an ak47 skin that needs voting on for upcoming twitch drops and claiming that she can give us vip on your servers if we help out. seems sus as hell and dont know if its real or not but want yall to be aware

[raven mist]

Its scam

Report and block please

[calm timber]

i will do thanks 🙂

[vivid ocean]

<@&874995535881326632> <@&274971100184576010> i got banned for no reason it said cheating i wasnt even online the problem this is my friend account and he give it to try rust so i dont have passeword to do appeal on website also all my teammate was banned they said playing whith cheater so can you please tell me name of guy wa cheating

<@&874995535881326632> <@&274971100184576010> my steam name OFPPT-LMZ3Z3

[lyric basalt]

!appeal

[glass olive]

Hey, @vivid ocean

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[undone forge]

how do i make a ticket

[shy remnant]

!ticket

[glass olive]

Hey, @undone forge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[undone forge]

no in discord tickets ?

[shy remnant]

What is it for ?

[vivid ocean]

xpixel

[shy remnant]

Reporting someone (cheater, rulebreaker) ? An appeal ?

[vivid ocean]

xpixel

[shy remnant]

xPiwel

Just in-case

And Marzy answered you above

[undone forge]

can you dm me @shy remnant

[shy remnant]

Do you just have the subject of your request

[vivid ocean]

plsss read message to anderstand my sitiation

[undone forge]

help

[shy remnant]

Payment/VIP - Appeal - Reporting someone - Network issue ?

[undone forge]

that work ?

[shy remnant]

Help about what ?

[undone forge]

server

[vivid ocean]

i dont even know who was cheating on the tteam plss do something

[shy remnant]

But what server

What's ur issue mate

[shy remnant]

Make an appeal as Marzy told you please

[undone forge]

dms

[vivid ocean]

!appeal

[glass olive]

Hey, @vivid ocean

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid ocean]

xpiwel

look man i dont have the passe word my friend gave me accoute to try rust by qr code and now im banned @shy remnant

[shy remnant]

https://bans.rustoria.co/

[vivid ocean]

i neeeed to log in whith steam

[shy remnant]

Yeah, so you log in with the account you try to play on ?

If that's not your account, then you are not supposed to be playing on it

[vivid ocean]

did you read

[shy remnant]

Ask the owner of the account to make an appeal

[vivid ocean]

bro he gona tell me to pay when i wasnt even cheating

[shy remnant]

Your friend is going to ask you to pay, to make an appeal on a website ?

Weird friend bud

[vivid ocean]

no for account

[undone forge]

yo @shy remnant could you look at my dm to you by any chance its about a different problem / issue

[vivid ocean]

because i make him get baned

[shy remnant]

!steamid

[glass olive]

Hey, @vivid ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[undone forge]

yea its described in dms

[shy remnant]

Can you just quickly tell me here in two words so I can redirect you .. ?

[undone forge]

reviving a server

[shy remnant]

Uh ?

[undone forge]

exactly

[shy remnant]

Reviving what server ?

Wdym reviving a server ?

[undone forge]

reviving a dead server

[shy remnant]

I understood that, which server

[south pond]

<@&274971100184576010> 0 reponse on my ticket please i left the doors open cheque me 🙂

[undone forge]

rustoria 5x no bps but my problem is there is no modded the move server link any more

[shy remnant]

What ticket ?

Appeal ?

[shy remnant]

https://discord.gg/KMknwbs6FR

Next time, you can just ask directly for an invite to the discord, it'll be way faster mate

Instead of going around in circles without telling us your issue xD

[undone forge]

what staff should i talk too on there

[vivid ocean]

@shy remnant

[shy remnant]

https://discord.com/channels/918283392540352562/918310786701590549

[south pond]

yesss

[vivid ocean]

i joind the server now it said banned for cheating how i can cheat while im off

[shy remnant]

Can you please stop over tagging ?

I asked you your Steam ID

[glass olive]

Hey, @vivid ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vivid ocean]

ok sorry

[south pond]

76561199643623551

[forest steeple]

Cheating before you got off?

[south pond]

@shy remnant

[vivid ocean]

not even

[amber echo]

Hello admin can i talk to you better than typing

[vivid ocean]

@shy remnant 1851902491

[balmy cypress]

Looks like you were playing with a cheater

[vivid ocean]

yes hes on my team

and it say im the cheater

[balmy cypress]

Afraid that the playing with cheater bans will not be shortened, you need to wait the full ban time which is a week

[shy remnant]

Eh, that is not a valid Steam ID, can you send me the Steam url of your profile ?

[balmy cypress]

Is it about a ban?

[amber echo]

https://steamcommunity.com/id/kickernoob/

[amber echo]

yes

[balmy cypress]

I see, you were also banned for playing with the cheater

[amber echo]

same issue we are in the same team

[vivid ocean]

https://steamcommunity.com/id/AYOUBGIMIMI/

[balmy cypress]

You will also have to wait seven days

Player will be banned until 25/06/2025 That is in 7 days.

[amber echo]

if i talk to you is better than you answer each one of us

[balmy cypress]

If you are going to tell me you didn't know he was cheating, it will not result in the ban being removed

[vivid ocean]

luke

[shy remnant]

I can not help you with that. You need to appeal for more information mate

[vivid ocean]

but it said im the cheater

[balmy cypress]

I am afraid the ban will remain, if you had a cheater in your team it is your own responsibility, sorry

[balmy cypress]

What is your steam name?

[vivid ocean]

OFPPT-LMZ3Z3

[amber echo]

i know because the 2 guys i know get banned for cheater and there are not

[shy remnant]

76561199812168219

[balmy cypress]

You are gamebanned

not banned by us

Banned by the game

[shy remnant]

Well here are the informations 😄

[amber echo]

is that why we all got banned?

[balmy cypress]

Yes, because your friend is cheating

[vivid ocean]

yes game vac on cs2 not rus

[balmy cypress]

Thats just not true and we both know it

[vivid ocean]

rust*

[balmy cypress]

you are banned in rust

Because you were likely cheating, I am sure steam will tell you the reason for the ban if you click the account warning notification

[vivid ocean]

i didnt know

[balmy cypress]

Nothing we can really do for you or your team, you are gamebanned by EAC and your teammates are banned for seven days for playing with you

[vivid ocean]

also if you see i have 800h only olaying on rustoria mondays not all800 are mine cause of not my accoute

i never can play rust

like rustoria

[balmy cypress]

Well I am afraid to say, since you were gamebanned on our servers you are not welcome to continue playing here

even on a new account is is not allowed

[vivid ocean]

but bro

i wasnt using cheat

[balmy cypress]

Tell it to EAC, we have no power over EAC bans

[vivid ocean]

no like who was the cheater on the team if youn have the power to see beacausse it wasnt me

[balmy cypress]

??

[vivid ocean]

i played like 600 hour all in rustoria mondays

[balmy cypress]

You are banned by the game, so its you

[vivid ocean]

but what i wasnt even using cheat

wait i have question

[balmy cypress]

not sure if you are pretending to save face in front of your friends but I don't have the time to argue on this when you are actually gamebanned

you are the one that EAC believe is cheating

there is nothing we can do for you

[vivid ocean]

if some one report you and your not using cheat this can ban you??

[balmy cypress]

I don't work for Facepunch so I don't know their reasoning for issuing bans, pretty safe to assume 90% of players would be banned if this were accurate though since everyone reports each other

[vivid ocean]

because yesterday i tripled one guy and he say im cheating

the vac will not help me to appeal they gonna just said you cheating

my friend gave me the account when it have 100 hour whith vac on cs2

[balmy cypress]

You are gamebanned in rust, not CS2. I am not discussing this further, you are banned for cheating and not welcome to continue playing here on new accounts. Find a different server and play legit

[north wolf]

i want to appeal

[shy remnant]

!appeal

[glass olive]

Hey, @north wolf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven verge]

Has Sea servers changed their hosting servers? I'm getting unusually high ping now..

[glass olive]

Hey, @manic magnet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[high whale]

need admin fast being raided by a blatant cheater

[glass olive]

Hey, @high whale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[north wolf]

@shy remnantcheck my appeal, I m not cheating

please

please

@shy remnantplease

i m not cheating

my base rotting

please

i have 3200 hours

chekc my inventor

@balmy cypress

[solid geyser]

please dont spam staff admins will get around to your appeal when they can

[balmy cypress]

Send your steam @north wolf

nvm found it

[frosty jewel]

yup they changed host so now Russians get a better ping than most sea countries...go figure lol. I've submitted a tickets through Network-Support on the left. Go do the same hopefully they get this sorted.

[agile ermine]

do the kits you buy with rewards on rustoria only last 24 hours?!

[balmy cypress]

Should be the full duration, if you've lost it early you can make a #payment-support ticket

[agile ermine]

ok i will thanks - are you the luke we pay on paypal? lol

[gusty crown]

nice admins btw whoever answerd my ticket saying the guy i was begging to ban on EU mondays wasn't cheating, is now game banned XD CLASSIC RUSTORIA ADMINS
close your servers and stop stealing people's money

[raven mist]

Whats your ticket nr or steamid?

[cloud pecan]

how i can rep a cheater

[raven mist]

!report

[glass olive]

Hey, @cloud pecan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cloud pecan]

thank u!

[slate field]

i am being kicked for cheating how do i join..

i am not cheating and its like a 60 hour account btw lol

[hexed nimbus]

!appeal

[glass olive]

Hey, @slate field

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy swift]

What are the rewards? and what do they give?

[rustic venture]

link

how do i link my account

[sharp wasp]

May I ask why I was banned from this server? I’ve already submitted an appeal, but the admin hasn’t provided the reason

[slate field]

ok done

i have an appeal from 14 months ago do i have to relink everything again? i just reopened the appeal

[void condor]

The reason is provided upon the disconnect from the server when it says you're banned

[iron vale]

please check my appeal #deebde please, #admin

[agile ermine]

what is cmd for kit pref for pvp+ - i tried [kit pref pvp+] and it said i do not have permission

[iron vale]

Please check me, i left in house, me banned for cheating, please check me

Admin please

76561199321410063 steam id

my appeal #deebde

[void condor]

Try /pref pvp+

[fresh plume]

!appeal

[glass olive]

Hey, @fresh plume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[feral imp]

Any admin can check my ticket ? got random banned
Appeal #74e232

20 hours since i made my appeal

[empty tusk]

why is no one answering my network support ticket?

[feral imp]

Had 2 friends who happened the same and they got unbanned, same hapenned to me waiting now lol

[mellow tundra]

We have limited staff who can assist with network related issues, please wait for them to assist

@feral imp Please wait for the admin who banned you to review your appeal

[feral imp]

My base its on decay right now

I think its due low hours only but i played a lot while sharing pc with my boyfriend

[celest wyvern]

eu east long dead?

[split urchin]

yeah

[celest wyvern]

repair server

[barren plank]

yo rustoria monday dude is full blatent cheating on a 4 day old account hes been playing all day log on lock in please ban this retard im trying to play the game we all reported him

[mighty reef]

Hello ^_^ EU east Long died, can u fix him?

[barren plank]

<@&274971100184576010>

[cinder zealot]

!report

[glass olive]

Hey, @barren plank

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[barren plank]

ban this guy figure it out 'i hit fake carts'

[cinder zealot]

what

[barren plank]

do the trick where you ban him

cause hes full blatent cheating prefiring through 5 bushes around cover

im sitting here waiting to raid

[cinder zealot]

I shall check soon

[short wasp]

how about

we do the checking asap rockington

[cinder zealot]

How about no Jeff Pesos

I'm looking at other tickets

[barren plank]

u gotta im waitint to raid

[mellow tundra]

It's back now

[mighty reef]

ty my braza

🤝 👍

[short wasp]

https://cdn.discordapp.com/attachments/1148683635914985484/1374473601528627250/ezgif.com-animated-gif-maker.gif

pronto

[vast delta]

how to i made a ticket

do

[long wren]

!ticket

[glass olive]

Hey, @vast delta

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cerulean spruce]

what do rewards give for different prices? what advantages do they give and on which servers?

[keen prism]

Good afternoon, how do I write a complaint about a cheater on Discord?

[cinder zealot]

!report

[glass olive]

Hey, @keen prism

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[digital horizon]

why has no one look ed at my ticket, ive been false banned for playing with cheater. its been 2 days now

[cerulean spruce]

what do rewards give for different prices? what advantages do they give and on which servers?

[keen prism]

Select a player to report loading is in progress nothing else happens

[digital horizon]

someone look at my ticket

[long wren]

only banning admin can reply in your appeal

[digital horizon]

ok well they need to look at it, its a simple fix, i was the only one banned out of my team, and no one was cheating, some im unsure how i goit banned for playing with cheater. very rediculous suituation

[long wren]

appeals take 1-3 bussines days

[digital horizon]

i need mine looked at

i wanr to play wipe tmr

[meager otter]

can i speak to an admin por favor

[next meadow]

can i speak to admin

[digital horizon]

Appeal #fc7387

[dapper dust]

can any admin unban my appeal is approved and has been for a long time but still banned

Appeal #68f93b

[shy remnant]

1-3 business days for your appeal to be answered mate

[turbid cove]

Yo I need an admin.

How do I send a ticket?

[sage lodge]

@shy remnant ban this blatant as cheater

[shy remnant]

!report

[glass olive]

Hey, @sage lodge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

!report

[glass olive]

Hey, @turbid cove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage lodge]

there is one open against him

[shy remnant]

On the website ?

[sage lodge]

no one will look

yes

ticket 10446

[shy remnant]

It'll be answered as soon as possible dw

[sage lodge]

hes taken so much off our shit and we cant do anything cause he lives near us

[shy remnant]

Well I can understand the frustration, but a ticket does not necessarily means they'll be banned, keep that in mind

[sage lodge]

its obv hes cheating dw

[shy remnant]

Honestly, from your clip, 0% cheating, but we will have a look don't worry

[sage lodge]

bro you need to watch the guy

[shy remnant]

We will

But I just want to let you know that it's not because you find someone blatant that they are 100% cheating

So you don't get disappointed if the answer is that

Dw we will have a look asap

[sage lodge]

@shy remnant any updates or nah

[mystic lantern]

i need to speak with an admin right now

[valid vapor]

im watching a hacker rage hack can i get help

[hearty fulcrum]

Hello, could you please make a ticket at https://rustoria.co/support and we will investigate for you

[hearty fulcrum]

^ for you as well

[mystic lantern]

Thx

[long wren]

@proud minnow Hello

what do you need help with?

[proud minnow]

hey

can i show u i got banned

[long wren]

if your banned please make an appeal

[proud minnow]

how

[long wren]

!appeal

[glass olive]

Hey, @proud minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud minnow]

!appeal

[glass olive]

Hey, @proud minnow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud minnow]

can we jpin a call

[valid vapor]

I am watching someone rage hack

Who can i get for assistance, ive been reporting this for two days now along with my teammates.

[long wren]

!ticket

[glass olive]

Hey, @valid vapor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[valid vapor]

thank you

!ticket

[glass olive]

Hey, @valid vapor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

we do not take report in discord

[valid vapor]

Thank you for the reply, God bless you.

[fluid bough]

Appeal #9d945c

Appeal #9d945c

76561199433541122

76561199433541122

please im begging

[long wren]

only banning admin can reply in your appeal

[sinful raptor]

where will I get the message about the outcome of my appeal request

[tame current]

hello

can u use exitlag in rustoria servers

[analog lion]

Yes

[tame current]

thx

[analog lion]

You’re welcome

[coral frost]

Where sea main server?

[wispy dirge]

There will be, please give the banning admin time to review the appeal.

[feral imp]

how many time ?

been over a day since i am waiting on mine

just watching the support while i am waiting i can a lot of legit players banned thats crazy for an official server

[swift hill]

what country now sea server hosting? because i got very high ping
admin can you tell me so i can use vpn to reduce some lags !?!?! @here

[feral imp]

losing a whole wipe and hours of gameplay for base decaying because you and all team mates got association for a false ban its something really really bad

[thorny dune]

You are welcome to use a vpn to help with lag if you wish to

[feral imp]

Any admin can check my ticket ? got random banned
Appeal #74e232

been over a day ...

[thorny dune]

Only the banning admin will be able to check your appeal, they will do so as soon as possible

[feral imp]

😭

the one got me is taking soooo long

[wispy dirge]

Please keep in mind that appeals are replied to within 1-3 business days.

You will hear back soon, just give it a little bit of time,

[swift hill]

where is the country of the server hosting sir? NA/EU/JAPAN or where?

or AU ?

[winter copper]

if I buy VIP now when will it go expire for co. eu medium

[long wren]

VIP period is 30 days

[winter copper]

I bought it

[thorny dune]

For the SEA servers? I believe they are hosted in Singapore

[rain spindle]

can I ask u about sending map on eu medium? not picture, *.map pls, I can't download it when server will wipe🥺 (downloading world 0.0%)

[thorny dune]

You can download the map from #wipe-feed as the server wipes

[snow egret]

sea main dying rn lmao

[raven mist]

still?

[snow egret]

yeah like still dying

[raven mist]

Will forward ty

[snow egret]

like every other minute itll comeback but would js die for a few mins

[dapper dust]

can any admin unban my appeal is approved and has been for a long time but still banned
Appeal #68f93b

[minor temple]

Lemme check

[minor temple]

Can you try connect again as far as i can see it's fixed

[dapper dust]

ok

[woven slate]

i think water is broke on sea long

[dapper dust]

tank you it works now didnt even notice

[keen prism]

Good afternoon, how do I write a ticket on Discord?

[woven slate]

bro the water is bugged on sea long i swear

[long wren]

what issue are you having?

[woven slate]

water is bugged where can i report?

[keen prism]

Good day, I can’t leave a complaint about the cheater((( when I go to the site it says (Select a player to report) and it’s loading, and it doesn’t disappear, it’s constantly loading, I waited 30 minutes and it still hasn’t loaded!!! How can I leave a complaint?

I can't write a ticket, my site is always loading https://prnt.sc/RCfhtGUadbQH

[gusty radish]

make the Rustoria Eu Long East server a premium server so that there are not so many cheaters

@long wren

[long wren]

make a ticket

[keen prism]

the player plays with a cheat, he has a steam profile with 2 games, one Rust the second game Counter-Strike 2 and he already has a vac ban on the second game https://prnt.sc/VXFbBzbkAdpH

[long wren]

!ticket

[glass olive]

Hey, @woven slate

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gusty radish]

@long wren RUSTORIA EU LONG EAST HELP SERVER LAAAG

[long wren]

ingame F7 reports

[keen prism]

it doesn't help anything we wrote to no avail

[gusty radish]

@Crazy RUSTORIA EU LONG EAST HELP SERVER LAAAG

[keen prism]

he has 2 games all on steam the second game Counter-Strike 2 has been on for 44 hours and is vac banned, he also plays with a cheat Rust Well, no one banned him, he continues to play

[long wren]

website is working https://rustoria.co/support/report

[lean pecan]

is it possible to share the link to the winning map of EU Small?
I Am not able to connect preview server

[keen prism]

https://prnt.sc/RCfhtGUadbQH I've already written here 10 times that I can't write back, it's loading forever

[gusty radish]

And I can't select the Rustoria EU LONG EAST server in the support, it's not there.@long wren

[long wren]

Just choose any server and submit his steamid and server name.

[keen prism]

You don't understand me? Should I record a video for you?

[long wren]

we dont take reports in discord

I don't know why, but the website works fine for me

[gusty radish]

@Crazy RUSTORIA EU LONG EAST HELP SERVER LAAAG

@long wren

[keen prism]

how can I write on the site if it doesn't load players but is constantly loading? I can't choose a player because it doesn't load I'm sending you a screenshot are you looking at what I'm sending you?

[keen prism]

You don't want to ban cheaters?

[keen prism]

the site works but the table with players doesn't load

[long wren]

make generic ticket please

with his steamid and server name

and proof

[keen prism]

how to do this?

[long wren]

https://rustoria.co/support/report

[keen prism]

I've already seen this 10 times, what's next?

[keen prism]

show me a screenshot what should I do next

[long wren]

click on create ticket and select generic ticket

[keen prism]

what general ticket where is it I don't have one like that it only shows 2 servers on which I don't play

[keen prism]

https://prnt.sc/yu4aHr36Wwq2 how difficult it is with you... look at the screenshot

[long wren]

#support message

[keen prism]

my server that I play on is not on this list!!!!!!!!!!!! https://prnt.sc/yu4aHr36Wwq2

[lean pecan]

As the Preview Server of EU Small ist done and you can not connect, is it possible to get the Map download link ?

[keen prism]

Are you a living person or are you making fun of me?

[long wren]

#support message please read again

[long wren]

You can download the map in advance a few minutes before wiping it on this channel #wipe-feed

[lean pecan]

will the preview server come online before agian ?

would be nice to have an preview before going live

[agile current]

@echo venture yo, sorry for ping but you can look dms please?

[pine sonnet]

hi , i want preview the next map MAIN EU how i can find preview server

[thorny dune]

You can view the preview server information on our website https://rustoria.co/maps/vanilla_main_eu

[lean pecan]

Can you restart Rustoria.co - EU Small PReview Server ?

[bitter tapir]

hi, how can i appeal my ban

[hexed nimbus]

!appeal

[glass olive]

Hey, @bitter tapir

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bitter tapir]

I sent an appeal 17 hours ago, but no one answered me, and the wipe is in an hou

[misty rose]

can i have my name permissions back

[soft junco]

rust.co是不是歧视中国人为什么我第一次进入.从服务器就显示cheting？
<@&874995535881326632>
where in admin？
<@&274971100184576010>
halo？

[hexed nimbus]

!appealcn

[glass olive]

您好, @soft junco

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[soft junco]

ok thansk man

[buoyant pawn]

Where i can get file for map on EU Medium?

<@&274971100184576010>

[thorny dune]

You can find it in #wipe-feed a couple of minutes before the server wipes

[vital aspen]

and the connection that is inserted into the message when there is a vape on the EU medium will it work when the vape happens?

connect main.rustoria.uk

[thorny dune]

If you want to connect to EU Medium, the connection info is connect medium.rustoria.uk

[rugged wharf]

any admin here?

[mighty nymph]

hello, im stuck on warming prefabs if i disconnect and reload will the grace period apply to me?

[viral breach]

everyone is

[mighty nymph]

not everyone my teamates made it in

[obsidian grotto]

im stuck on warming prefabs 3044/3044

[mighty nymph]

take one for the team aaron relog and see if you get qd up

[obsidian grotto]

nah

[mighty nymph]

ill do it...

wish me luck !!!!

no q

you can re load in

[obsidian grotto]

wait ur a goat

[winged lantern]

Why do server administrators randomly kick people?

[normal python]

why did loading stop on warming prefabs?

[winged lantern]

I want to know which administrator BAN me? Give me a reason

[graceful bluff]

слоты дайте заебали на медиум 1к

жмоты ебаные

СЛОТЫ СУКААА НА МЕДИУМ

[near halo]

How much slots will be on EU Medium ? Slots 600, queue 600.

[winged lantern]

<@&274971100184576010>

[graceful bluff]

pls 700 on eu medium

[marsh totem]

is there grace period?

[sacred rampart]

<@&274971100184576010> hello got banned for no reason and base got deleted

[gloomy sparrow]

!steamid

[glass olive]

Hey, @sacred rampart

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[marsh totem]

is there grace

i have infinite loading bug

[gloomy sparrow]

2 minute grace period

[marsh totem]

alr

[mental steeple]

We need more slots on Eu Medium - 600 slots and 600 quit is so bad

@glass olive

[gloomy sparrow]

!slots

[glass olive]

Hey, @mental steeple

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[mental steeple]

Its stiupied, 600 slots and 600 quiet...

your system is bad

[gloomy sparrow]

Its a medium server its not supposed to have the pop of a main server..

[slim sierra]

600 pop maximum ?

[graceful bluff]

ало долбаебы,дайте вы слотов уже на еу медиум

хуесосы тупорылые

у вас 900 слотов на мэйне

зато 800 на медиум жалко

[gloomy sparrow]

Most likely yes

[slim sierra]

ok thx

[sinful iris]

What is the map to eu medium why it isn’t updated on bartlemetrocs

[gloomy sparrow]

@sudden skiff how can we help?

[sudden skiff]

i got time out 2 times in a row and i am again ad the back of the queue i was alrady on the server

eu main

is there a way i can skip queue

@dire zephyr

but i was alrady on the server

and waited for more than 50 players after that

haha

very funny

[west osprey]

Thats wild lol

I can promise you, that is not the case.

[sinful iris]

Why the map is not accurate on bm that is gay asf

[sudden skiff]

Possible to expand EU mainmore tho?

900 players and 150 in queue

[sacred rampart]

76561199666236750