support

[leaden remnant]

wtf is kernal mean

[sonic sierra]

i dont even play good enough to be cheating lol i literally got shit on all day today

[rough pagoda]

Kernel is below OS

[leaden remnant]

yeah whats that mean

[sonic sierra]

LMFAO false bans are a thing bro u must be smart

[leaden remnant]

deadass

[rough pagoda]

nma its just way more likely you are lying

[sonic sierra]

bro

good players are a real thing lmfao i guess u just r not good at the game or u play low pops

[rough pagoda]

I play rustoria eu main

and good players dont get banned for cheating

[sonic sierra]

alr well then why am i banned lmao

[midnight zephyr]

admin can i get a vip transfer

bought 2 for the same account instead of mine + a friend

<@&274971100184576010>

[raven mist]

#payment-support please

[fiery burrow]

Yo can I appeal my ban I got banned for cheater ass association when my teammate was not cheating

[candid fog]

gotta love it, was in the queue for an hour and a half, came back to 20 players left and was like "okay", went to cook for 10 minutes, got kicked out and now i have to reset from 110 players again

this is so ass

[worldly flax]

where do i buy vip

[daring folio]

any admins on rustoria medium?

[midnight zephyr]

my friend sent it

can you lmk when its fixed

i will have to restart queue right

ADMINS LOCK IN PLS

[daring folio]

Admins on vacation

[raven mist]

Admins dont handle such tickets

You’ll need to wait for payment staff

[midnight zephyr]

and they arent on rn?

[daring folio]

@raven mist adimins don t handeling reports today?

[midnight zephyr]

thats gay asf

[raven mist]

We sure are, its force so lots of tickets coming in and can cause some delays

[midnight zephyr]

alr im buying another vip ig and gonna need a refund instead of a transfer

[daring folio]

It s been 2 hours but i ged it

[shy remnant]

!appeal

[glass olive]

Hey, @runic isle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

It's a ban

Please make an appeal

The standard response time is 1-3 business days, but can be more or less based on the situation.

1 - 3 business days

Can be one or two or three

[long wren]

!ticket

[glass olive]

Hey, @nova salmon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rotund jackal]

i need help me and my friend are traped in Power Plant and the press keys dont work help

[long wren]

you need to find the switch

[rotund jackal]

thx

[crude river]

619 mad cheating br long

[void vortex]

@austere quest

[rancid ferry]

where do i make a report about a clan

[austere quest]

!report

[glass olive]

Hey, @rancid ferry

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rancid ferry]

how long does it take to respond to rickets normally

this clan is quite progressed and is domintaing an area with cheaters

[steady spoke]

ANY <@&874995535881326632> CAN HELP ME WITH FIGURING OUT WHY MY GAME KEEPS DESYNCING I DONT HAVE PACKET LOSS I DONT HAVE ANY OUTDATED DRIVERS AND IM RUNNING 25 PING I GET DISCONNECTED AND I DONT GET ANY MESSAGE AT ALL

ive got sent unhandled error code once

[rancid ferry]

is ur bios updated?

ur ssd or hd formatted properly

easy and fast checks

[olive tendon]

Rustoria.co - EU East Long
THIS SERVER IS NEW RU SERVER？？？？

@sour rapids

[austere quest]

Yes.

[austere quest]

Feel free to make a #network-support-old ticket.

[vernal tree]

can i speak to a admin

i got ban for cheating but im not i started joinging and it ban me

i didnt even get to play

[twilit eagle]

same but it says ban evasion

[mild ruin]

I was also banned for no reason

I got banned as soon as I logged into the game

[wet canyon]

any admin or helper?

[umbral turtle]

i need help with my VIP

[calm egret]

!report

[glass olive]

Hey, @calm egret

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wet canyon]

Hi, I'm only having ping issues on this server, while everything is fine on others. Is it possible my IP is being throttled for some reason?

i do a tracert test on my cmd thats maybe u detect me like a DDoS or something :/

[rancid ferry]

its been over an hour and a half and a cheater clan is still on toria us main, why is that?

with hard proof btw

[final hollow]

i was disconnected on US Long for Chargebacks? said to come here for appeal

[rancid ferry]

look above hellen keller

[brave lance]

create a ticket here https://discord.com/channels/274965952116817920/883058174570135572

[pine sundial]

I'm really tired of cheaters and I'm creating a ticket and they'll get back to me in 2-3 days.

[tepid rover]

Can someone please fix new gambling wheel on main, none of the scrap storages can be opened

The wheel is essential to a successful force wipe

[long wren]

!appealkr

[glass olive]

안녕하세요 @mild ruin

서버정지나 채팅정지를 당하셨다면 이링크를 통해 항소해주세요 https://rustoria.co/support/appeal

당신의 디스코드가 https://rustoria.co/link 에정상적으로등록이되어있다면 디스코드채팅봇에게 답변을받게됩니다.
만약에 디스코드 연동이되어있지않으시다면 위링크에들어가 연동을 해주십시오.

이의 제기를 제출하면 관리자가 가능한 한 빨리 검토할 것입니다.

참고: 표준 응답 시간은 1-3일이지만 상황에 따라 다소 다를 수 있습니다.

[pine sundial]

do you wanna check my ticket ? @long wren

[umbral turtle]

I’ve had a ticket open for almost an hour and haven’t heard anything

[clever barn]

i got banned for cheating and i wasnt cheating LOOOOOOOOOOOL

[thorny bison]

I got banned for cheating too. Is there a way to appeal this?

[long wren]

!appeal

[glass olive]

Hey, @thorny bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @clever barn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[clever barn]

alr

[thorny bison]

ty

[pine sundial]

and no answer again for me

[thorny bison]

probably to join other servers with more cheaters

[granite shuttle]

Wondering if anyone else might have had this issue... I keep getting "connection attempt failed" anytime I try loading into any server, Ive tried stuff Ive seen online but nothing works, I have even reset my whole pc. Never had this issue before

[brave lance]

investigations take time but your ticket was just responded to and the player has been banned - have a good night! 🙂

[lean island]

would it be possible to send you a DM about something (related to rust, but rather it be private)

[brave lance]

sure

[tacit finch]

cheater in br long is name is 619

[glass olive]

Hey, @tacit finch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[eager ledge]

How long do the ban appeals take, we all got banned for playing with a cheater. We all appealed as he isn’t cheating but the base is open I think so would be appreciated if it could be looked at. We all bought premium earlier on EU Medium aswell so money well spent I guess 😦

[clever barn]

vouch

[wispy dirge]

1-3 buisness days, the ban for PWH is typically 7 days.

[deft bramble]

I need help what is this BANNED FOR Come to discord.gg/rustoria - Busch

[eager ledge]

Can it not just be resolved and u guys look at it we all spent the premium fee to get on the server and play for the weekend. I get he has low hours but he is new to the game. He is a top 500 valorant player which explains his aim. All the evidence is in the tickets. It’s not just him but it’s like 10 people get fucked over

[wispy dirge]

?steamid

[glass olive]

Hey, @deft bramble

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[deft bramble]

76561199117056494 @wispy dirge

[sly pilot]

@balmy cypress

[deft bramble]

anything? @wispy dirge

[tepid rover]

can someone please fix gambling wheel it cant be opened

[rotund cape]

can an admin help me im not cheating and i got false banned for like the 5th time and i cant submit an appeal cause it says already submitted an appeal and when i look at all my appeals they are all aproved

[deft bramble]

Yo im really just trying to get unbanned @wispy dirge

@rotund cape having the same issue

[rotund cape]

do you get false banned all the time from playing servers you dont even play on

[deft bramble]

na toria the only server on rust im banned on

[rotund cape]

i get banned completely from every server and it says im cheating

every rustoria server

[deft bramble]

im trying to get something appealed from fucking 22 months im still banned no reason other than a link to there discord.

[gleaming briar]

me tooo

[wispy dirge]

I will ping that admin and have them reach out to you

[deft bramble]

thankyou

[rotund cape]

can an admin help me im not cheating and i got false banned for like the 5th time and i cant submit an appeal cause it says already submitted an appeal and when i look at all my appeals they are all aproved

[woeful merlin]

I DONT UNTHERSTAN i make a report 1 hour ago and. they dont response why the admins in sudamerica dont work in a wipe day.

I MAKE a hour ago the fucking report

[dense anvil]

this server is fking crazy

i dont have a wipe on eu long where i dont got cheated

admins chilling we're reported 12 x this group

and always this group got banned after 15 day by anticheat

and admins saying he's spectating him / he's offline and don't see something

[woeful merlin]

we got cheated with a man with 100 hours full headshots whit a hmlg. a weapon that is not easy to control. and only headshot 200m distances. nice. 3 new accounts the base.

and the admins one hour ago nothing not even a response

[dense anvil]

same

they have new 5 $ account

100 - 600 hours accounts

and admins can't ban them, just watch our tickets , no one got banned by admin team, and all id got banned by anti cheat...

[strong willow]

we go through every ticket as soon as possible, as we do look into every report, so please be patient

[rotund cape]

id like to get unbanned so i can play the game 5th time getting false banned please can a admin help me

[brave lance]

?steamid

[glass olive]

Hey, @rotund cape

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rotund cape]

76561199100263107

[gleaming briar]

76561199251665330 please check <@&274971100184576010>

[brave lance]

should be fixed but give it 15 minutes from now to update before trying to connect to a server

[sly pilot]

Help me get rid of a false ban.

76561198971782409

<@&274971100184576010>

[dense anvil]

Help me please🥺 #a4b0cd

[gleaming briar]

help <@&874995535881326632>

[sly pilot]

<@&274971100184576010>

[sly pilot]

Check

[unkempt frost]

I can't put a sleeping bag in a house that I raided. It says that it is blocked by a player, but it is not there. Or it is invisible. Help please.

[fresh plume]

can I post steam id and battlemetrics links here?

[hushed falcon]

Ticket #0ce41b check ticket please

rustoria used to be better than rustafied with checking cheats, now it's worse

[long wren]

have you submitted an appeal?

[long wren]

report?

[fresh plume]

No just woundering where I should put it for you

[sly pilot]

Yes

Help me

[gleaming briar]

Appeal #761fcf PLEASE CHECK

[steady spoke]

anyway i could have a admin expedite a ticket

#9e0e02

is the name i just wanna know if im an unc now or if these guys are just rage cheating

steam lvl one ppl ruining ur server

[vagrant wadi]

how do i fix this problem?

i were instantly kicked as soon as i joined

[smoky cape]

!appeal

[glass olive]

Hey, @vagrant wadi

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vagrant wadi]

i did yesterday, now i just wait?

[smoky cape]

Yes

[vagrant wadi]

k

[thorny bison]

How long do appeals take to look at?

[long wren]

appeals take 1-3 bussines days

[long wren]

#support message

[main frigate]

if you could please check into Ticket #c5fc6e im quite sure this guy is cheating....

[sly pilot]

Why do I need to contact Luke?

[long wren]

what do you banned reason?

[burnt perch]

help please I just stood up and immediately got kicked

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @burnt perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sly pilot]

Disconnected:come to Discord.gg/rustoria - Luke ??????

[long wren]

!steamid

[glass olive]

Hey, @sly pilot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sly pilot]

76561198971782409

[long wren]

send a dm @balmy cypress with your steamid

[sly pilot]

Okay

[sly pilot]

And what is that reason?

[toxic spindle]

@long wren

[long wren]

Sir

[toxic spindle]

i get ban for asocieaten and my team werent chaetig?

[long wren]

!appeal

[glass olive]

Hey, @toxic spindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic spindle]

ca n i just dm you

[oblique jungle]

been banned for playing with cheater fuks know when or who

[toxic spindle]

yeah same just got assosciten bann

76561199770692902

[oak bluff]

whens server back up

whens main back up

[long wren]

#looking-for-group

please make an appeal @toxic spindle @oblique jungle

[oblique jungle]

done one online threw site

[terse sentinel]

help,kiked servers eu.main why

[sly pilot]

@balmy cypress

[terse sentinel]

@balmy cypress

[main frigate]

if you could please check into Ticket #c5fc6e im quite sure this guy is cheating....

[long wren]

what your banned reason?

[proven merlin]

Why is it taking so long to reboot the server?

Eu Mondays

@long wren

[agile hearth]

i were instantly kicked as soon as i joined / Disconnected: Cheating / Rustoria.co - EU Long

Steam ID: 76561199002554604

no vac, didn't use cheats, how can I find out the reason for the ban?

Appeal #681e45

[agile stirrup]

how report cheater

[agile hearth]

f7

[long wren]

!ticket

[glass olive]

Hey, @agile stirrup

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slim dagger]

for some reason we logged on half our codes are changed no loot is gone and we are de authed from tc we didnt get insided idk if thhis is a bug from the server or some shit but please help

[fair heron]

you got insided make sure everyone doesnt have code

can a admin check my ticket about a hacker please

[crystal mantle]

FIX EU MEDIUM!!!!!!!!!!!!!

[glass olive]

Hey, @high karma

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crude hornet]

!appealcn

[glass olive]

您好, @crude hornet

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[green trellis]

!ticket

[glass olive]

Hey, @green trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[quartz gale]

any admin? please guys ban Rine he's esping all the time

90 percent population call out his name cheating

[steel pagoda]

hello how do i report a cheater

[agile hearth]

website and f7

[little hare]

20 minutes ago I got unbanned, I go in and the ban is still there, what's the problem?

[long wren]

!report

[glass olive]

Hey, @quartz gale

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tight dagger]

Holy shit these force cheaters need to get a life

literally everyone is esping

[long wren]

!ticket

[glass olive]

Hey, @tight dagger

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tight dagger]

im not making 30 tickets

[steady spoke]

Has rustoria implemented the cate respawn cap? just curious because I’m pretty sure it’s optional

Like the crates won’t respawn any faster than a 300 pop

[thorny dune]

We have yes, but it's not optional, official servers have to follow this

[long wren]

still banned?

!appeal

[glass olive]

Hey, @long wren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[trim shoal]

how is this rine guy still allowed to play in sea long dude has been cheating for a minute

[long wren]

!ticket

[glass olive]

Hey, @trim shoal

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[white hazel]

Please help with the problem on the server "rastorija eu dol'nyi", for some reason I can't log in.
Error:
Disconnected: Couldn't Download Level (Unable to complete SSL connection)
I have already opened a ticket evroppa-1157, in the network connections department. But there is no response yet.

[trim shoal]

i cant be bothered submitting a ticket but there was literaly a dude that got banned for cheating calling out rine for cheats and idk man a cheater calling someone else out for cheats is odd

at this stage its whoever has the better account that will get away with it

[bronze glacier]

guys why my friends can't see what server i'm playing in ?

[spring pier]

help

[timber umbra]

Парни че делать дало бан просто так куда дать апеляцию

[indigo pine]

As soon as I enter the server, it writes cheating and kicks me out,

[timber umbra]

Guys were banned just like that for 10k hours in a rasta accc with skins, where to write

[steady spoke]

Gg fp just killed high pops I’m going to 2x

[thorny dune]

You can appeal on our website https://rustoria.co/support/admin/appeals

[glad cosmos]

<@&874995535881326632> please check my appeal on cheater

[jagged escarp]

submitting a ticket is how the players get investigated. We dont take reports via discord. So if you'd like a player looked into, please submit a ticket - it takes less time than you took to type in discord - and we will look into it for you.

[trim shoal]

i know alot more other people have made tickets about him but hes still playing freely 😂

[jagged escarp]

do you? feel free to dm me the ticket numbers

[median echo]

Yo admins fix the gambling wheel u cant access the part too gamble

[neat pumice]

What do you mean by part to gamble, and which server?

[median echo]

toria us main and u cant access the gamble part of the wheel

[sly pilot]

Help me

[pallid willow]

good afternoon people, please help me, I was banned at the rustoria, well, I didn't use anything, I don't have any cheats, I was banned just like that, please help me, I want to play

[long wren]

!appeal

[glass olive]

Hey, @pallid willow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pallid willow]

ok

[jaunty siren]

oh, what nonsense is this. The admin has banned cheats for the 2nd time now for no reason, unbanned is a problem because I'm not a cheater and I'm ready to pass the test. Nick Strips

[pallid willow]

Well, I filed an appeal on the website 2 days ago and no one responded.

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @jaunty siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solid zenith]

Hi there, I accidentally purchased a VIP for the wrong server. Could I kindly ask for a refund, please? Thank you very much in advance!

[thorny dune]

Hello there, please open a #payment-support ticket, the team there will be able to help you with this

[ivory dragon]

Good afternoon, I was banned by mistake. I don't use cheats and bugs. I had a bad internet connection.I don't use a VPN. ivanez547

[thorny dune]

Hey there, this should now be fixed and you can connect

[cedar junco]

Please increase the number of rustoria SEA LONG

[jaunty siren]

go to vois suport

go to vois suport

@glass olive

<@&274971100184576010>

<@&874995535881326632>

[long wren]

what do you need help

[jaunty siren]

in ticket verification, as I am being banned for the second time for no reason and I am ready to pass verification

[long wren]

appeals take 1-3 bussines days

[jaunty siren]

I logged into the server and I was just banned.

[long wren]

All you have to do is submit your appeal and the admin will review it.

[jaunty siren]

What's the problem with logging into vois and checking on me?

[thorny dune]

We don't do PC checks, could you send me your SteamID and I can take a look?

[jaunty siren]

I've already done that, but you've been looking at it for a long time, more than indicated.

[long wren]

pc check is meaningless 🙂 send your steamid

[jaunty siren]

okay

[jaunty siren]

https://steamcommunity.com/profiles/76561199691549475/

[thorny dune]

This should now be fixed and you can connect

[cedar junco]

Please increase the number of rustoria SEA LONG....

[jaunty siren]

I threw it off, but I'm not happy anymore that the admin is banning it for the reason of cheating, the second time, and I'm already burning up a little from this

[pallid willow]

you can also check my steam for cheats, I was also just banned)

[jaunty siren]

thanks

[long wren]

!ticket

[glass olive]

Hey, @pallid willow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!ticket

[glass olive]

Hey, @cunning skiff

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

we dont take reports in discord guys 🙂

[pallid willow]

please help me by watching my appeal😭

[cedar junco]

Please increase the number of rustoria SEA LONG

[long wren]

서버팝은 따로 스태프가 조정할수가없고 대기열에 몇명에 있느냐에 따라 자동으로 팝을 늘려줍니다

[long wren]

only banning admin can review

[cedar junco]

250명은 너무 적은데잉

[lucid tendon]

why cant i find my ban

[long wren]

ban not found on the website?

[lucid tendon]

nope

[long wren]

!steamid

[glass olive]

Hey, @lucid tendon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lucid tendon]

76561198176202145

[long wren]

If there is a admin around, he will help you.

[lucid tendon]

here on this channel?

[long wren]

Yes, you can get answers on this channel.

[lucid tendon]

okay thanks

Please help me I have no life besides rust

[neat pumice]

Hey, you'll need to wait for the admin that banned you to reach out to you if you're unable to appeal on the website. I've let them know you're waiting, but can't promise you'll get a response in the timeframe you're probably envisaging. Appeals take time 🙂

[bitter totem]

Hey we’ve appealed as well, no response yet I don’t think

If you guys don’t check pcs how do you know if you’ve false banned or not

[south sedge]

!steamid

[glass olive]

Hey, @south sedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lucid tendon]

Okay thanks

[long wren]

appeals take 1-3 bussines days

[long wren]

qdmins investigate in a variety of ways. 🙂

[sly pilot]

@balmy cypress Help me please

[south sedge]

is there a way to talk to an admin, just to ask some questions

[sly pilot]

@balmy cypress ,why did you call me to your place?

@balmy cypress ,why did you call me to your place?

[long wren]

Yes you can ask your questions here

[south sedge]

me and my mate woke up to a message saying you are banned because you playing with a cheater, and i know for a fact that we don't use cheats. now we have allied with random players last wipe. is there away to know who the exact suspect cheater we played with and what should i type on the ban appeal.

[long wren]

You can ask who is cheating in the appeal and you can think about how to get unbanned and submit the appeal. https://rustoria.co/support

[lucid tendon]

best support weekend is saved thanks boys

[south sedge]

never mind the issue been solved, the wipe is saved boys wohoo . best support ❤️

[bitter totem]

Okay and since it’s a false ban, what about people who paid for VIP can they get a refund

[bitter totem]

Well we were on the correct server, will we get refunds for the subscription if you find it is a false ban and you ruined our wipe

@long wren

[long wren]

Sorry i dont know

[bitter totem]

Can you find out then, these refund rules are not exactly extensive

[distant fractal]

hey can u guys tell me when is wipe in 10x? in discord it says 4hour but in the server chat moderator said it there will be no wipe today

[long wren]

eu or us?

[eager ledge]

@tacit falcon can u look into our ticket please

Like 10
Of us bought premium none of us fucking cheat and it’s a waste of money

[distant fractal]

eu

[eager ledge]

All the evidence is in the ticket, what a waste of a wipe

[long wren]

eu 10x wipe <t:1749222000:R>

[eager ledge]

Waste of 9hrs last night

Staying up till stupid hrs just to not be able to play the next day’s. shitty admins, they don’t know what to look out for

Who tf are you. Probably some NPC reporting people when u die cause ur shit

[distant fractal]

thx

[deft spire]

eu small wallhack

[eager ledge]

I guess it’s really hard to be a rust admin !!!!!!!

[long wren]

!ticket

[glass olive]

Hey, @deft spire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

It is indeed

[meager marsh]

Whenever you got time, check out #904a18

[shy remnant]

Please don’t call out rule breakers in chats. Not helping, make a ticket

[eager ledge]

Look at the ticket man. 50pounds from 10 ppl and you guys don’t care

[shy remnant]

Ticket or appeal ?

[eager ledge]

You’re all here typing. so why not just help

?!?!

[shy remnant]

It’s not about VIP. You guys are banned, appeals can take up to 3 business days to get an answer. The banning admin have been notified of your appeals

[bitter totem]

I don't even see my appeal on the website

[shy remnant]

1-3 business days, the answer will be given to you through the website where u created it

[deft spire]

my ticket got deleted?

[shy remnant]

On the same website where u have created it, you should see it 🙂

[shy remnant]

Wdym?

[bitter totem]

thanks, I'm on the same website I created it and its not there

[eager ledge]

He needs sacked 🤣, needs to know the difference between good aim and actual cheaters. Lmao

[deft spire]

i create ticket, and now hes gone. Deleted or what?

on discord

[balmy cypress]

You made a payment support ticket

Which is for payment support, not reports

[balmy cypress]

?report

[glass olive]

Hey, @deft spire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[distant fractal]

why there is no rancho in the map 5 or more wipes in a row?

in 10xeu

[shy remnant]

Can’t see any of your appeal indeed

You may have not opened it correctly

[lyric basalt]

We have merged ranch into outpost

[shy remnant]

Got it now @bitter totem

[bitter totem]

resubmitted again

[shy remnant]

I do see it now, it’s been assigned to the right person

[eager ledge]

CN that person sort it out thanks

[bitter totem]

Do you happen to know what the refunds look like in groups where its a false ban and it ruined the wipe for us?

[honest marsh]

yo xpiwel

[eager ledge]

^^^

[honest marsh]

i was gonna get unbanned i talked with bech

my team got unbanned but not me

[deft spire]

?report

[glass olive]

Hey, @deft spire

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deft spire]

okay

[honest marsh]

did u remove the ban from heyzer moe beeetle jucie tmo7x and NOT the other 2 veto and vegomes

[shy remnant]

If the ban of the cheater gets lifted (then yours with it), you can create a #payment-support ticket and ask our payment team

For now, as the ban are still ongoing, it’s not a false ban. (Until the appeals gets reviewed ofc).

[honest marsh]

well it got reviewd

[eager ledge]

Is a false ban

[shy remnant]

Your words against the admins one, not the debate here anyway

[honest marsh]

i was gonna get a unban and i cant create another ticket it says ban not found

[eager ledge]

Bro just looked at his hrs *HIS DEFO CHEATING GUYS”

[shy remnant]

We never ban off hours

[raven mist]

We dont ban purely for having low hours

[shy remnant]

Nor without evidences

[eager ledge]

Okay then his aim is insane. Like he is top 500 valo player and has insane mechanics. It’s his first time playing offficla rust

And it’s just been ruined icl

[shy remnant]

We have extremely high standards of requirements in term of gathering proofs before banning someone for cheating

[foggy copper]

yall just have fun banning people theres no other reason

[eager ledge]

FACTSSSS

[raven mist]

Sureeee

[foggy copper]

i was joking bro

[honest marsh]

guys can i get helps plz

[long wren]

Turn off Rust and try again in 30 minutes.

[honest marsh]

okay bby

[raven mist]

Dm Berch if he told you you'll be unbanned

[honest marsh]

il restart if its still there il dm

[red sky]

<@&874995535881326632> WHY DOES ITKEEP SAYING TIMED OUT WHEN IM JOINING THE SERVER

SOMEONE HELP ME PLZZZ

I HAVE BEEN WAITING IN QUEU FOR 1 HOUR

[shy remnant]

!network

[glass olive]

Hey, @red sky

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[distant fractal]

What I don’t understand is this: last month, after the monthly wipe, it was announced that there wouldn’t be a wipe the next day. But when we asked for a wipe, no one listened, and it wasn’t done.
Now what do I see? This month, after the monthly wipe, there is a wipe again the next day.

Why is everything so chaotic? Why can’t you stick to a consistent decision?
Last month you said there would be no wipe the next day — but now there is one.
Does that mean next month there won’t be a next-day wipe again, or will there be?

Also, one admin told me in-game that there’s no wipe today, but on Discord another admin told me that there is.

Can you clarify what’s going on?

[red sky]

OOK I WILL TRY

[foggy copper]

my mate had the same issue and alot of people too but it ill fix itself after some time

i think its because of anticheat

[distant fractal]

10x eu

[steady spoke]

when will rust get a better anti cheat dawg

[shy remnant]

Wdym ? I’m sorry but what server are you talking about ? Cause all our servers wiped yesterday and none other wiped today yet

[distant fractal]

10x eu

[foggy copper]

there aint no better anticheat except for face it and vanguard and people still cheat on there too

[bitter totem]

if he asks, will you guys show the proof?

[long wren]

[foggy copper]

and its hard kernel and eac is only soft kernel

[shy remnant]

No we do not share proofs/evidences, for obvious reasons, I’m afraid

[bitter totem]

I mean if hes cheating whats the difference

[eager ledge]

XDDD

[shy remnant]

Well he’ll know how we catched him

[foggy copper]

lil bro if they show the proof cheater know where to hide it better

[shy remnant]

So it’s unveiling our admin methods

[raven mist]

No other reputable community will ever show you proof of their methods

[shy remnant]

And so making it easier for cheaters to cheat

[raven mist]

on what caused them to catch em

[bitter totem]

It's false ban xd

yeye understandable

[shy remnant]

Well that’s what you say.. again..

Your appeal will be reviewed

[eager ledge]

There’s no catching about it though. If not cheating

[shy remnant]

Don’t worry guys

[fervent heron]

please check appeal #b6e76b I really want to play

[eager ledge]

I WANNA PLAY piwel

[eager ledge]

That’s all

[bitter totem]

does our base get deleted?

[eager ledge]

I got work later ruin me day

[foggy copper]

i mean its a public server they can ban you if they want to just hop on a diffrent server then

[shy remnant]

I can see that, but I’m not the one in charge of your ban. I already dmed them with your appeals

[eager ledge]

Isn’t the point, he isn’t cheating we don’t think and all that hard work goes to waste

[eager ledge]

Alright alright I’ll stop being a dick. Ty for ur help @shy remnant

[distant fractal]

so i cant undestand is there wipe today on 10 x eu

if yes why if there was eipe yesterday

[shy remnant]

Yesterday was force wipe

Rust update

I’ll ask for the 10x today, but the #announcements doesn’t say there will be one

[distant fractal]

#server-info check here

one monthe ego someone announced that after forc wipe will be no wipe on next day

[distant fractal]

but now i see other thing there says it eill be in 3 hour

[shy remnant]

I just asked the devs

[distant fractal]

ty

[shy remnant]

Waiting for an answer

[fervent heron]

please check appeal #b6e76b I really want to play

I bought a VIP, but I can't play because of an injustice ban.

[coarse gull]

When to wipe Rustoria EU Mondays when is the BPS reset?

[shy remnant]

Blueprints never wipe on Mondays

[distant fractal]

is there som news?

[copper osprey]

how fix naked color ??

my skin is white

[narrow bear]

then a huge clan came and started to just kill everyone and raid, the neighbors say that they have a cheater and they have been doing this for more than one wipe

eu medium T4

[raven mist]

It will not wipe again

[distant fractal]

ty

than can u fix #server-info pls

[raven mist]

Thats in the works

[celest delta]

what is the reason for ignoring tickets?

[raven mist]

No one is ignoring tickets?

[celest delta]

yes well

[raven mist]

You've created a network ticket, so you'll need to wait until one of the network engineers help you there

!report

[glass olive]

Hey, @undone adder

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[undone adder]

Thanks

[gleaming briar]

cek my tiket please Ban
Appeal #761fcf <@&874995535881326632>

[raven mist]

Appeals take 1-3 business days, please do not tag us for it

[gleaming briar]

ok thankyou

[steady spoke]

anyone know what message sent unhandled means ?

[toxic hazel]

can you please fix the bug in x11 please

people are building base under a bugged ridge and shooting from there while you cant see them

<@&874995535881326632>

eu medium

[hot trout]

Hi, my teammate just got false banned on rusty moose so we're going to switch to rustoria, can you guys do a check if he's gonna be banned on rustoria as well before we buy vip and switch? Can link the profile

[raven mist]

If theyr banned on moose you might take that as a hint to not play with them

[raven mist]

Please make a ticket on our website so we can take a look

[hot trout]

We've played together for 9 years and he has 6.5k hours, it's just an error on their part. But they don't want to hear about that

[raven mist]

What are they banned for?

[toxic hazel]

sure thing

[hot trout]

He got server banned for "cheating". He had an eac ban applied on the account 2 weeks ago but eac reversed it so I'm thinking moose systems checks something like this idk.. Just want to know if same will happen on your servers

Servers aren't EAC or devs so of course they are open to error like this

[raven mist]

We cannot possibly tell you if they wont or will be banned by just looking at their profile if they'r banned for cheating

[hot trout]

being banned on a community server for cheating does not mean someone is cheating though

[raven mist]

EAC doesnt catch em all im afraid

So you'll still have a chance of getting banned for playing with them if they'r being caught cheating elsewhere

[hot trout]

Why are you airing on the side of "he is a cheater" when I'm explaining the situation to you

He has never been caught cheating, a community server applied a ban for cheating

[raven mist]

So something must've triggered that or else they wouldnt be banned

Im just simply telling you i cannot guarantee you that they wont be banned for cheating by just looking at their profile

[fervent heron]

please check appeal #b6e76b I really want to play
I bought a VIP, but I can't play because of an injustice ban.

[hot trout]

My concern is that the community servers use a heuristic evidence approach to apply their bans.. so maybe will be same thing

can you not plug his profile into your auto banning tool

[raven mist]

What?

Not sure what that even means

[hot trout]

Rustoria has an auto banning system when some conditions are met I assume

[raven mist]

IF we would have, why would we not plug his profile to it

[clever barn]

ive never got banned on community/modded server btw and today i got banned on official for "cheating" without cheats, ill take that as a compliment lol

[raven mist]

We dont blindly share bans with other orgs if thats your concern

[hot trout]

Because why would you, he would automatically be picked up and banned at some point on your server. But rather know that now before we invest in VIP if possible

[raven mist]

Why would we exclude any account because someone said so

[clever barn]

@raven mist after u ban someone do u have evidence of him cheating?

[raven mist]

If they claim not to be cheating than you have nothing to worry about but if they'r caught cheating while playing Rustoria they will get removed

[hot trout]

No I'm not saying exclude, I'm saying can you check if he will be banned by your system before we play on it

[cinder skiff]

Could you please help me?

[raven mist]

We dont ban without our own investigation

[clever barn]

well then if i wasnt cheating there should be not a problem with the unban right

[raven mist]

Are you banned?

[clever barn]

i am

[raven mist]

!steamid

[glass olive]

Hey, @clever barn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[clever barn]

76561199276370007

[cinder skiff]

Shenzyyy do you have time to take a look at my ticket please #310f26

[raven mist]

Seems like you do were caught cheating tho, best to appeal but dont get your hopes up high

[raven mist]

Can you join RTG?

[cinder skiff]

What does RTG mean

[clever barn]

i was not cheating tho istg xD

[raven mist]

connect rtg.rustoria.uk

[cinder skiff]

Gimmi a sec I will try and reply

[clever barn]

i got banned while going to the oil rig with my friends at 5am

[raven mist]

Not sure what that matters

[hot trout]

He isn't cheating because he isn't gamebanned but of course community servers can come to their own conclusion. The issue is this can be after we've paid for VIP, which I would like to avoid. Can you just check for me if I send you the profile?

[raven mist]

Appeal and the banning admin will review

[gleaming briar]

I also got banned while in afk position, sleeping

[raven mist]

I still wont be able to give you a guaranteed answer

[clever barn]

i mean i didnt even shoot like crazy so thats weird to me ill wait tho

[raven mist]

If theyr caught cheating here you'll have the same outcome

[fervent heron]

please check appeal #b6e76b I really want to play
I bought a VIP, but I can't play because of an injustice ban.

[raven mist]

if you mean autoban because theyr banned on moose? No

[hot trout]

Well he wasn't running around aimbotting anyone ofc so a server can't be sure someone is cheating. I think it's mostly through probability of someone cheating based on links to another account / IP.

[raven mist]

Cant tell as we're not moose

And cheating doesnt mean aimbot

Could be any cheat that you dont see

[hot trout]

Of course but rusty moose would have no idea of this

[raven mist]

Hows that?

[hot trout]

Only EAC could know, all moose admins can do is spectate and make judgements

[raven mist]

Who knows, send me their profile and i'll take a quick peek

[hot trout]

Okay thank you

[raven mist]

however i can still not guarantee that they wont be banned

[hot trout]

https://steamcommunity.com/profiles/76561198319475856/

[narrow bear]

Half of my team was kicked for no reason (error says something about ping), and when everyone else calmly logged in, I was thrown into a queue of 150 people, although I immediately tried to re-enter the server like everyone else. Can someone help me?

[raven mist]

They should be good to join, however playing with them will still be at your own risk

[hot trout]

It must be the false EAC ban. It got reversed on that account a few days ago

[cinder skiff]

Shenzyyy bro i tried joining RTG and it worked im in rightnow

[raven mist]

My judgment stays the same, its still at your own risk

[narrow bear]

please dont ignore me its important for me rn

[fervent heron]

please check appeal #b6e76b I really want to play
I bought a VIP, but I can't play because of an injustice ban.

[raven mist]

You should be good to join any server again

[cinder skiff]

damn i waited 15 hours for you to slove it in 5mins xD

[raven mist]

Force wipe, it tends to get busy

[cinder skiff]

got it. Thanks a lot

[narrow bear]

ignorant support

Half of my team was kicked for no reason (error says something about ping), and when everyone else calmly logged in, I was thrown into a queue of 150 people, although I immediately tried to re-enter the server like everyone else. Can someone help me?

[weak lynx]

I also got kicked and have queue, is there no grace period?

[narrow bear]

ignorant support 👍

[weak lynx]

theres an update

have to wait another 3 hours queue now....

[fervent heron]

please check appeal #b6e76b I really want to play
I bought a VIP, but I can't play because of an injustice ban.

[trim shoal]

disconnected: banned: cheating

hello??

[sacred cipher]

My friend and I got banned by mistake. We dropped out of the game with him due to poor Internet connection. As soon as this error was fixed, when trying to log in to the game, we both ended up in banned

[trim shoal]

where to appeal

!appeal

[glass olive]

Hey, @trim shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gentle cairn]

#support I have an issue

[hearty fulcrum]

Hello, what is your issue?

[hearty fulcrum]

What is your Steam ID?

[fervent heron]

please check appeal #b6e76b I really want to play
I bought a VIP, but I can't play because of an injustice ban.

[spiral jolt]

i can`t report guy on site i dont see eu east server in ticket

[trim shoal]

Appeal #a88003

[spiral jolt]

76561199049876245 this guy cheater on eu east long

[muted pumice]

no wipe on 10x today?

[raven mist]

10x doesnt wipe 1 day after force

Well, not anymore atleast

[muted pumice]

ah, recent change?
im used to it double wiping xD

[raven mist]

Yeah changed a month ago i believe

[muted pumice]

[spiral jolt]

shenzy can you help

i cant open ticket on guy

in eu east long

[raven mist]

How so? Try to make a generic ticket

Just add the name or steamid

[spiral jolt]

i cant see server

76561199049876245 this guy

[hearty fulcrum]

Hello, if you cannot find the server you are on, you can make a "Generic Ticket" and select any server. As long as you include the Steam ID, we will take a look for you.

[spare pecan]

Admin, need help

[trim shoal]

Appeal #a88003

[spare pecan]

Last wipe cheater is back on the server again

[spiral jolt]

Ticket #5b7017

[frail wedge]

Can someone check a BANevader? https://rustoria.co/support/tickets/09fd72

[wispy dirge]

What can we help you with?

[sacred cipher]

https://steamcommunity.com/profiles/76561199815158968/

[civic copper]

help ticket ru-1112 fast plz

[errant gale]

Appeal #155fda please been waiting 6 days wanna play wipe

[distant yacht]

Is the wheel in outpost disabled on rustoria us Main?

[civic copper]

<@&274971100184576010> plzzzz

[lean island]

can somoene check ticket #04535d

[lyric basalt]

No need tag, our payment staff will respond as soon as possible

[sharp linden]

any admins?

check Ticket #317225, unplayable

<@&274971100184576010>

[gleaming pendant]

how do i white list for vpn?

[hard creek]

i bought vip as a gift how long does it take to be sent to friend?

[gleaming marsh]

C

[spiral jolt]

Ticket #5b7017

[lyric basalt]

Sending ticket IDs here isnt gonna speed up the process

Please wait patiently guys

[rotund wigeon]

why no wipe on 10x no bps europ

@lyric basalt uknow?

[lyric basalt]

#change-log message

[sharp linden]

cant even play the game xD but ok

[shy remnant]

Hey I was away but I see Shenzyyy answered you. The devs confirmed it got fixed in #server-info

[quaint fiber]

Hello, I was unfairly banned, my nickname is LatoFlito, I need help.

[fervent heron]

please check appeal #b6e76b I really want to play
I bought a VIP, but I can't play because of an injustice ban.

[distant fractal]

ye ty

[vague star]

hi, i got kicked and its says redownload rust after doing so, now im in que 🥀

<@&274971100184576010>

[fervent heron]

<@&274971100184576010>

please check appeal #b6e76b I really want to play
I bought a VIP, but I can't play because of an injustice ban.

This is not the first time I have received such a ban.

[north gate]

Hi, I can't go to Sea Long because of a problem with the map, can I upload it as a file?

[thorny dune]

If you'd like, you can send me a DM and I will send you the map file for you to drag into your maps folder

[north gate]

What is dm?

[thorny dune]

A private message

[cinder zealot]

What can we help you with?

[gray notch]

I also submitted a ticket if anyone is available

[cinder zealot]

If you’ve recently submitted a ticket please be patient

Just need to be patient 🙂 if you appealed - It may take 1-3 business days for an admin to respond 🙂

[fervent heron]

please check appeal #b6e76b I really want to play
I bought a VIP, but I can't play because of an injustice ban.

This is not the first time I have received such a ban.

[gray notch]

mine was a game breaking bug from last nights server restart

[neat pumice]

@rotund wigeon #change-log message

[thorny dune]

This should now be fixed and you can connect

[fervent heron]

@thorny dune i try, thanks

[real trail]

admin

[thorny dune]

You should find your appeal has been updated

[thorny dune]

Hey there, how can we help?

[real trail]

I need to report a player

in rustoria br main

[gray notch]

...

[thorny dune]

You can report a player on our website https://rustoria.co/support, we will respond as soon as possible

[real trail]

ok

[fervent heron]

I'm banned anyway. there has already been such a situation, is there any way to speed up the unban process?

[fervent heron]

reason for ban evasion

[thorny dune]

!steamid

[glass olive]

Hey, @fervent heron

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fervent heron]

76561199659417717

[fervent heron]

76561199659417717

[thorny dune]

Should be fixed now, could you try connecting once more for me?

[fervent heron]

i try again

[fervent heron]

thanks for your help

[fervent heron]

you really good admin! ❤️

[thorny dune]

You're welcome, have a good wipe

[paper totem]

can someone help me i keep trying to log into rustoria.co us main but keep getting this.

i have a screenshot of what it says but i cant post it

[neat pumice]

What is the error message

[paper totem]

procedural__4500_Tk0fg_iwvkmhunaLxuruCg (Cannot resolve destination host)

i can join any other server except rustoria

[neat pumice]

Download the map here: #wipe-feed message and put it in your maps folder in the Rust directory

Let me know if you don't know where to find that 🙂

[paper totem]

i dont know where to find it

[neat pumice]

Open file explorer, browse to program files(x86) > steam > steamapps > common > Rust > maps

Just drag the map from downloads to there, and reconnect to the server

[paper totem]

am i going to have to do this every week?

[neat pumice]

I can't say I've ever heard or seen someone experience a persistent issue with this - your client is just having trouble talking to the server where the map download itself is hosted, will likely resolve itself within 24 hours.

[paper totem]

my game worked thanks for your help

[neat pumice]

Awesome, no problem

[spiral jolt]

Ticket #5b7017 answer pls to my ticket

[steady latch]

client.reportplayer 76561199466193498

[neat pumice]

Make a ticket on our website please - posting random steam IDs you'd like to report here doesn't get that player looked at. 🙂 https://rustoria.co/support/

[pallid willow]

well, please unpack it already at the rustoria EU medium

[neat pumice]

unpack it?

[pallid willow]

you will be banned

[analog mulch]

alguien me ayuda con esto

[neat pumice]

Looks like wrong IP 👀

connect long.rustoria.lat

Usa eso ^

[pallid willow]

I was banned at the rustoria for nothing, maybe you can help me.

[neat pumice]

Perhaps, what's your steam ID

[analog mulch]

@neat pumice

[pallid willow]

https://steamcommunity.com/profiles/76561199217919132/

I used vpn to play minecraft with my friends, I think that's why

[neat pumice]

Interesting - checking

[analog mulch]

ty

[pallid willow]

@neat pumice Bro, can you help me?

[neat pumice]

Trying connecting again

Ignore the error, just close the F1 console - should let you connect, devs are working on the SRV error

[neat pumice]

Ye you're unbanned now

Should be able to connect in 5 mins or so

[pallid willow]

is it true ?

[neat pumice]

Yes, I'm not in the support channel lying to you 😄

[pallid willow]

Now I'll try to come in and write here.

[analog mulch]

@neat pumice

[storm rapids]

cheater 76561199050290025

[glass olive]

Hey, @storm rapids

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neat pumice]

You've written long.rustoria.lat.rustoria.lat

[neat pumice]

[storm rapids]

can u check tickets?

[analog mulch]

I put this in F1 connect long.rustoria.lat

@neat pumice

[storm rapids]

@neat pumice

[neat pumice]

I'm struggling to see what you're doing wrong - I can connect just fine. Please send me a screenshot of your F1 console before you hit enter 🙂

[neat pumice]

I can do many things

What sort of ticket?

[neat pumice]

Alright, now press enter and send a new screenshot, please

Don't press anything else, just take the screenshot 😉

[analog mulch]

Can you come in for a moment on the call?

[thorny dust]

Hey

Can someone fix the lag on rustoria eu medium, lagging all day non stop

[candid zenith]

where should I send a request to unban?

[neat pumice]

Join here please: https://discord.gg/fPjzyx7C

[thorny dust]

has the server crashed or something

[grizzled valve]

Eu long lagging so much last time

doors open like 2 seconds and people moon walking

[neat pumice]

hmmm

Check your DMs @analog mulch

[candid zenith]

I stood in line for four hours just to see this when I went in?
So I can stand there for another four hours just for fun?

[storm rapids]

on the website cheater report

[undone adder]

Is there any way of restarting the server? its freaaaking laggin

[storm rapids]

@neat pumice

[vocal marsh]

my game crashed because of that lag just happenned reset my pc and came back and I didn't get reconnect protection !! like why I should wait for another hour in que now ?

[pallid willow]

@neat pumice Bro there are 48 people left in line if I'm in the bathhouse I'll cry

[neat pumice]

Reports are handled by the first available admin - I'm not going to specifically handle your report because you're asking about it in discord I'm afraid

[glass olive]

Hey, @storm rapids

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neat pumice]

Just ping me if you have an issue

[pallid willow]

good

[spare pecan]

Any admins watching reports?

Got a cheater hard aimboting my door bro

[mellow tundra]

There's quite a few online now. Please make a ticket on our website so we can take a look @spare pecan

[spare pecan]

thanks

[brisk belfry]

Hey i havnt played rustoria in a while and i join a server and it says i have been disconnected for cheating i believe this is a false ban ive never used any sort of cheat on rust???? <@&274971100184576010>

[spare pecan]

Done it now, he admitted to scripting in vc and says he toggles with a keybind when admin checked

[mortal osprey]

I just got banned for playing with a someone I didn't know was hacking can I get it appealed?

[lyric basalt]

!appeal

[glass olive]

Hey, @mortal osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith raven]

!steamid

[glass olive]

Hey, @zenith raven

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cedar sentinel]

I WANT T0 BACK MY VIP HOW I CAN OPEN TICKET

[wispy dirge]

For issues with VIP, please open a #payment-support ticket.

[rich crescent]

Im having this issue where I load into a server, and hit max on warming prefabs after everything else loaded such as finalizing, asset warmup, etc. But It hits max warming prefabs and just nothing loads after that. The tips keep refreshing, and when I hit cancel I can see the map of the server I was loading into. This happens on certain servers and is happening to a server I loaded into last night but cannot load into this morning. Any advice or happened to anyone else. I've also reinstalled rust and wiped my whole pc for it to still not load in and so far waited up to 10 mins waiting.

[charred hedge]

how do you report cheaters these days?

i used to be be able to /ticket add

[long wren]

F7 reports or make an ticket

[charred hedge]

is there a new way to make a ticket?

i used to be able to /ticket add

[tired oar]

when will they sort out my ticket for accusations of cheating?

[long wren]

you need make an appeal

[plain skiff]

Is there anyone among the moderators who can help? I am getting this error when entering the server.

@glass olive

[pallid willow]

@neat pumiceBROOOOOOOOO YOU ARE THE BEST THANK YOU FINALLY GETTING TO PLAY, LOVE YOU

[mental halo]

Why wont EU LONG EAST leaderboard work ?

[neat pumice]

No worries

[neat pumice]

Which error?

[mental halo]

do you know ?

[neat pumice]

Leaderboard isn't enabled on there for now

[mental halo]

ok

[plain skiff]

Even though I have not played on the server before or I do not have any VAC bans on my account, I am receiving a disconnect cheating error.

[lunar solar]

i need make an appeal

[neat pumice]

That's not an error, it's a ban - have you made an appeal?

[plain skiff]

yes of course

[neat pumice]

What's your steam ID?

[plain skiff]

76561199689934946

[tired oar]

@Crazy - i did make an appeal...

[neat pumice]

I just denied your appeal for you - rustoria.co/rules if you're unsure why you're not able to play, I'm sure you're aware of the reason though 🙂

[plain skiff]

If I were to cheat, why would I write to support like an idiot? Am I stupid?

[long wren]

[neat pumice]

Yeah it sucks that you're trying to be deceptive about it - but it is what it is, please take a read of our rules, and have a nice evening 🙂

[plain skiff]

Show me evidence that I used cheats.

[neat pumice]

We don't ever share evidence of anything with anyone externally, for obvious reasons (the same reasons that no Rust org of repute will share anything with you)

You know why you're banned though, it would be a better use of your time to find somewhere else to play rather than arguing a decision that has been made and won't be changed.

[mellow cargo]

to whom it may concern, i have been falsely banned for cheating when i wasn't cheating, i have full video clip of my whole gameplay since minute 1 on the server until i got banned, can i join call and show you ?

[mellow cargo]

@neat pumice

[sly night]

pls fix wheel on new outpost

[neat pumice]

What's your steam ID please

[mellow cargo]

76561198435834952

[neat pumice]

You'll need to make a ban appeal I'm afraid

[torpid widget]

yo @neat pumice im trying to buy vip with stripe but its loading and it doesnt get past this

[neat pumice]

Create a ticket in #payment-support for questions relating to payments please 🙂

[analog mulch]

@neat pumice

como puedo reportar por cheating

[neat pumice]

https://rustoria.co/support/ticket

[analog mulch]

76561198355070656 cheating

[analog mulch]

ya lo reporte

[winter bough]

I demand an explanation and an appeal, account 76561199267248607 is banned on the server, the reason is cheats, but I just logged on to the server and never used cheats even in the past times! What is the ban for?

[cyan snow]

!ticket

[glass olive]

Hey, @cyan snow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[weary mantle]

RIZZCAT - REPORT

[golden marlin]

!ticket

[glass olive]

Hey, @golden marlin

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[storm rapids]

i cant use the website properly

i dont see all playerrs and servers

[near halo]

me as well on Eu east long cant report

[storm rapids]

<@&274971100184576010>

[zenith raven]

Some tip to Control recoil?

[storm rapids]

@gloomy sparrow

@mellow tundra

@thin plover

[hearty fulcrum]

Hello, you can select "Generic Ticket" then select any server. Please write the player's Steam ID and which server it is if you select a different server than the one you are on
@storm rapids@near halo

[hearty fulcrum]

There is no need to spam ping staff members

[storm rapids]

ok thanks

[misty field]

@hearty fulcrum can u help me

[near halo]

i need to use a vpn which admin can verify me to use one

@hearty fulcrum

[storm rapids]

@hearty fulcrum can u look at the ticket?

[magic seal]

is there a ticket were i can report a cheater

[hearty fulcrum]

If you have made a ticket, we will make sure to look at it. We have many admins looking at tickets now, but there are other tickets besides yours and investigations take time, so please be patient with us. Thank you

[hearty fulcrum]

We do not have VPN whitelist. Players are allowed to play using VPN on Rustoria. If you have issues with your VPN, then you can let us know and we will help you, but we do not block VPN usage

[hearty fulcrum]

Hello, how can we help you?

[hearty fulcrum]

https://rustoria.co/support

[misty field]

i got band for no reason

i mad a tickit never look at it

[hearty fulcrum]

Appeals take longer than tickets. We try to respond to appeals in about 1-3 business days, but it depends on each situation.

[misty field]

its been 1 month

[hearty fulcrum]

What is your ticket number? Or you can give me your Steam ID number

[misty field]

ill dm it to you

[hearty fulcrum]

I see the appeal ticket you made. I also see that an admin replied to your appeal in less than 24 hours since you made it. You can check the reply by going to https://rustoria.co/support

https://files.rustoria.co/lily/cddccfa4-455e-4ee2-b378-9d9fed9ddd48.png

[magic seal]

just made a ticket on a cheater getting more clips of him now mhe may be togling but rn he is rage cheating

[astral fox]

how fast do ban evasion appeals get reviewed?

@hearty fulcrum

[magic seal]

ez ban it hasent been revewied but he is rtage cheating so blantent ez loot

yo lily how long does it take to revew tickets?

[maiden dome]

anyone know why i keep getting "Connection attempt failed" I cant even join a server

[long wren]

appeals take 1-3 bussines days

[long wren]

It will be reviewed as quickly as possible.

[grizzled escarp]

!ticket

[glass olive]

Hey, @grizzled escarp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fresh plume]

Ticket #a49dde

Guy having 42 hours on steam

<@&874995535881326632> <@&274971100184576010>

[shy remnant]

No need to ping

We will get to it asap anyway

[shy remnant]

• low hours is not a ban reason

[umbral basalt]

Appeal #92f87b

Hello, I am writing to appeal my recent ban. I have over 10,000 hours in the game and have never been banned before. I take the integrity of the game seriously and would never intentionally break the rules. It appears I was banned for association with a cheater. I want to clarify that I was unaware someone in the group I was in team UI with was using cheats. The cheater in question was actually part of my neighbor’s group, not mine, and I had no knowledge of their actions at the time. I understand the importance of keeping the community fair and competitive, and I would never knowingly play with or support someone who cheats. I respectfully ask that you review my case, as I believe this ban was a misunderstanding. Thank you for your time and consideration. Sincerely, Odds R

[hollow cosmos]

how come this is disabled?

[forest steeple]

people spam them to make lag machines

[shy remnant]

Appeals are not taken over discord, you need to wait for your appeal to be responded within 1-3 business days 🙂

[soft latch]

the wheel on US main seems to be broken

[lime spindle]

I can't connect to the server, the message it throws me is Connectiong attemp failed, I only have this problem in the sv br

[round spade]

admin can you help me

Rustoria EU Low Pop

esp 100000 %

[glass olive]

Hey, @round spade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lime spindle]

i need help please

[scarlet harness]

admin please check eu main reports, ragehacker near outpost its insane

godsmack

<@&274971100184576010>

[shy remnant]

!report

[glass olive]

Hey, @scarlet harness

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Hey, please don't call them out 🙂 We will check ur ticket asap

[jagged escarp]

there are no reports on this player - did you submit a ticket or just F7

[cinder star]

Just curious if a recent revoked server ban would mean i am unable to connect to rust+? i am on US Main

[scarlet harness]

yes lol we did 15 times

[shy remnant]

https://rustoria.co/support/report make a ticket 🙂

[scarlet harness]

bro we hit f7 countless times

[shy remnant]

We do monitor f7 but we don't give you an answer to it

[scarlet harness]

i dont need an answer just fucking ban the ragehacker

[shy remnant]

Tickets we do have a direct view of all the tickets which is easier for us

[scarlet harness]

its insane he ikilled 70 people eaasy

near outpost from a tower, instant headshot at night

instant headshot in the water

[shy remnant]

!report

[glass olive]

Hey, @scarlet harness

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Please, make a ticket

[scarlet harness]

bro im not gonna comment further if u dont monitor people who kill 70 people in a row then no more questions asked

[shy remnant]

If you wish to report someone, make a ticket

[scarlet harness]

srsly i cba to make u a fucking ticket

[shy remnant]

That's just how it works here

[scarlet harness]

yea whatever

if u dont see this guy and dont check him u are lost

[shy remnant]

Have a great day

[jagged escarp]

If you cant be bothered to make a ticket - which takes less time than all the typing you did in here, then theres not much we can do. We dont take reports via discord. If youd like the player investigated, click on the link youve been given, and put their name or steam id in and we can investigate. Thats how easy it is. But please dont complain they arent investigated when you havent put in a ticket for us to investigate.

Youve been given a response, please move to general now

[scarlet harness]

bullshit i have to login to steam in my browser visit your website and click through your ui

i mean we hit f7 15 times and u refuse to check him out?

[shy remnant]

Still taking less times than complaining for 40mn here

[scarlet harness]

5 of us did its ridiculous

[jagged escarp]

Please move to general. If youd like us to investigate the player, put in a ticket

[scarlet harness]

imbecile.

they dont check shit if u dont make a ticket online lol

[fierce salmon]

hello does anyone know why i cant join? i was banned for cheating after i got hacked but i appealed and they said that it was fixed, and i could join but i cant

[shy remnant]

F7 are monitored, but you won't get an actual answer to your reports if the player is not cheating.
You saying that they are cheating is not a proof for us to ban someone blindly.

I've looked at the player's profile you sent from your F7, and there is litteraly ZERO sign of rage-hacking. Which actually makes a lot more sense that you have not see them banned yet.

So if you wish them to be fully investigated and get an actual admin answer from this investigation, make a report while they are online. If you don't wanna bother "loosing you time" while you did for 48 minutes typing here, well your problem.

[shy remnant]

Now move to #general , end of debate

[cinder star]

SORRY to keep asking but, I'm Just curious if a recent revoked server ban would mean i am unable to connect to rust+? i am on US Main

[heavy tree]

Can someone ban these cheaters on main?? LMAO

[long wren]

!ticket

[glass olive]

Hey, @heavy tree

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fluid radish]

@glass olive Can any of you look at the report i just did please ?

[heavy tree]

who is the admin that said these guys are not cheating?

[long wren]

admin does not respond like that 😄

[heavy tree]

admin responded to my ticket saying this person doesn't appear to be cheating.... as they're rage cheating

[civic mist]

please, cheaters in rustoria eu long

[long wren]

!ticket

[glass olive]

Hey, @civic mist

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

make a ticket please 🙂

@civic mist

[fluid radish]

@long wren i have made a ticket

this guy is literally opening door and insta headshot after open i dont understand

[long wren]

[civic mist]

i have made a ticket @long wren

[long wren]

[civic mist]

this guys full cheating, insta headshot, aimbot, 3 guys full, is a clan

please

[dim crest]

Where can i report someone?

[thorny dune]

You can create a ticket on our website https://rustoria.co/support

[dim crest]

ty

[kind lion]

how long does it take for someone to reply to a ticket

[earnest mesa]

cheater

[glass olive]

Hey, @earnest mesa

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[earnest mesa]

SEA long now

[cosmic forge]

shooting me mid air got vid proof rustoria sea main

[long wren]

!ticket

[glass olive]

Hey, @cosmic forge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

Tickets are processed in order of arrival.

[olive tendon]

Same brother, I was mistakenly permanently banned by EAC in 2024. After I appealed many times, EAC replied to the email and removed the wrong ban on me. But all community servers seem to be able to see this, especially BM's joint mark. Although my EAC ban was removed by EAC, other community servers will not listen to you. Moose and UKN don't want to hear this. It doesn't make sense to them. This is obviously EAC's mistake, but it does cause us players to bear this. Hahahaha. Brother, there is no problem with investing in ORIA's VIP, they don't have this kind of discrimination

Even if you provide all the proofs of the EAC reply email and the Steam removal prompt, they still don't want to hear this from you. I'm not insulting certain servers, but I know that Moose and UKN are like this.

These administrators use BM to mark players, but even if EAC removes the wrong ban, BM's automatic marking system will not remove it. As a result, I have to appeal tirelessly many times to play on any server. Because you will find that almost all servers will ban you by default. I used to be a server administrator, and that's it.

There is no such "discrimination" in ORIA. They have their own independent monitoring system. As long as he does not cheat, you can play well.

[thorny bison]

Can my appeal be looked at please

[long wren]

only banning admin can reply

[thorny bison]

fair fair. admin gone rogue

[crude owl]

can my appeal be reviwed dont want to get raided

[dark olive]

hello can a admin please check my ticket me and my whole team just got banned for assosiation with cheater but noone got banned for cheating and noone is cheater

[long wren]

appeals take 1-3 bussines days @crude owl @dark olive

[mild needle]

hello, what should I do if I log in to the server Rustoria.co - Does EU Main write that I'm banned for cheats, even though I don't use them, and I can't appeal my ban on the site?

I can provide you with screenshots.

[minor temple]

!steamid

[glass olive]

Hey, @mild needle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mild needle]

76561199394440199

[lean pecan]

Hello, what is the setup for Rustoria EU Medium ? Did you capped it ?

[thorny dune]

We are an official server, we have to follow the default value set by Facepunch which is 300

[minor temple]

If you give it 10 minutes it should be sorted

[mild needle]

yes

[hardy lichen]

Hi, whats the time for stable master shop to refill, standing here for 15 minutes already, his offers still didnt updated....

[olive tendon]

Don't report publicly. You can use tickets

[minor temple]

^^

https://rustoria.co/support

[mild needle]

Can you help me in any way?

[minor temple]

#support message

[mild needle]

I can't send the ticket because it says I'm not banned.

[minor temple]

You ban is gone you should be able to connect

[mild needle]

Yes, the ban was lifted, thank you very much.

[halcyon ice]

rustoria eu low pop?

[thorny dune]

EU Low is back online

[patent lotus]

What is ban evasion? i got it on your servers, and have it over 1 year. have over 10k hours an used to buy vip here. I don't understand what it is and why i got it? loved to play on your servers.

[zinc lynx]

Can the administrator contact me, my friend and I were banned from the Rustoria EU Long server because we were playing with a cheater, even though it was a random person from the chat, please unban me, we didn't even know that he was using cheats 1) 76561199571047875 2) 76561198052039976 HELP PLS

[long wren]

!appeal

[glass olive]

Hey, @patent lotus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

#support message please read and make an appeal

[frank tiger]

Can somone help just got banned for cheating but i dont use cheats can screen share and do a pc check please help

[thorny dune]

We don't do pc checks, you can submit an appeal on our website https://rustoria.co/support/appeals

[frank tiger]

ok just did that

[half ember]

Why isn’t my VIP working ? I’m stuck in a queue after paying to not be ?

Help with VIP admin please 🙏 please 🙏 help

[long wren]

#payment-support

[half ember]

Are you helping or am I supposed to do it b

[thorny dune]

Please click the channel #payment-support and open a ticket there, the team there will be able to help in that ticket

[left kindle]

@thorny dune can you check dm?

you check bro?

[minor aspen]

can an admin for us small contact me, i have a clip that showcases someone cheating on the server, shooting us at night and hitting every bullet, ruined the fun for us as we just lost our best weapons, other players are also complaining of this player cheating

[west coral]

Richandsad is rage cheating and esp at launchsite on Eu medium

[frail wedge]

Can some one mute these Spammer?! -> (https://rustoria.co/support/tickets/54dd8d)

[snow bobcat]

my friend killed two full metals at night time, and we got accused for cheating and we got banned from server, any mod can pc check me and my friend. pls answer as soon as possible

pls asnwer

[snow bobcat]

on US small\

are user are p.diddy, jamaica