support

[rough nimbus]

am i able to wall of a momument on this server?

cause some servers dont let me

[grim heron]

76561199318482828

rage hacking on us main 😭 with like 0 hrs

[slender orbit]

Hey! Please check Ticket #d9cd4d

[grim heron]

do i just do /ticket view id

[long wren]

!report

[glass olive]

Hey, @grim heron

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[grim heron]

blud deleted the battlemetrics

[rough nimbus]

so can i wall off a different monument

like rad town or launch>

[long wren]

Yrah

[grim heron]

nvm facepunch got him

[cinder star]

yo could i speak to an admin? i got banned for giving a bag and some items to a dude i had no clue was cheating and i got banned for it...

his name was lolpt2 i think

on us main, im rly upset bc ive been a really faithful us. main er. the dude wasnt on our team or anything i just gave him a bag and some pistols

but i literally give so many kits away its so unfair

[jagged escarp]

Please check the rules for modded and vanilla
https://rustoria.co/rules/vanilla
https://rustoria.co/rules/modded

[cinder star]

like am i getting banned legit for just being generous

[jagged escarp]

!appeal

[glass olive]

Hey, @cinder star

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cinder star]

!appeal

[glass olive]

Hey, @cinder star

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jagged escarp]

Hi there, tickets are responded to in the order they come in. No need to let us know in discord

[cinder star]

how long do ban appeals typically take to process? however long you guys do it is fine i just wanna know if i'm gonna miss the end of wipe with the bois T-T

❤️

[forest steeple]

1-3 business days

[cinder star]

awe man :((( thanks

can the admins clone my crops pls LOL

(joke)

[random cape]

where can i report a cheater?

[long wren]

!report

[glass olive]

Hey, @random cape

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[random cape]

where can i see when my ticket is answered?

[abstract pivot]

Can I have donate role. Bought vip but doesn't show on discord

[open grail]

#payment-support

[abstract pivot]

Okay

[open grail]

if your discord is signed in on the rustoria website you'll get a dm, otherwise you will have to check back on your ticket on the website manually

[wooden axle]

report 76561198844865160

[glass olive]

Hey, @wooden axle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse oak]

Christ, we are getting murdered on US Main by a dude full rage hacking lol

[open grail]

!report I'm sorry you are experiencing this, please consider making a report to help keep our community cheater free

[glass olive]

Hey, @coarse oak

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coarse oak]

I have, I made one earlier, he was deemed not cheating, we came to build a raid base and now we're just recording the content

It's actually insane how blatantly they're cheating

I made a second ticket to be clear.

[open grail]

sometimes cheaters can be tricky and make it hard for us to catch them out, the best thing you can do is report them and not call them out in chat

[coarse oak]

I appreciate you Seraphiel, and I appreciate the staff team that I'm sure no doubt gets countless reports to investigate per day. Thanks.

[raven mist]

Appreciate your patience, we’re getting to it asap

[exotic hawk]

hey

[open grail]

Hi

[exotic hawk]

any admin or mod that knows about steam auth error when trying to load in

eac steam auth fail

[open grail]

You just need to restart steam

[exotic hawk]

ive tried everything man

for 4 hours straight

nothing works

[open grail]

close steam and make sure EAC is killed in task manager then try loading up again

[exotic hawk]

wym with eac is killed

how i check that

[open grail]

make sure this isnt running when you close Rust, it can cause the issue youre having sometimes

look in task manager

after a full steam restart and making sure that has been stopped a reboot might fix it

[exotic hawk]

i tried closing then loading in nothing changed

im trying now to close it then close rust

and try and load in again

[open grail]

If it still doesnt work after trying my suggestions you might need to ask in #network-support-old

[coarse oak]

Thank you to whomever handled my report. I really appreciate it.

[exotic hawk]

okay thank you for the time man

[exotic hawk]

ive factory reset my pc and still same issue

its so weird

[topaz blade]

Hi

there's a cheater on the rustoria main US

He's blatantly cheating any admin on?

[raven mist]

!report

[glass olive]

Hey, @topaz blade

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[topaz blade]

ty

https://prnt.sc/eSQ7FVfyIKjr

[exotic hawk]

why cant i open easyanticheat

i press the file and it doesnt open

[misty scroll]

What are you trying to do?

[exotic hawk]

open easyanticheat to repair

[exotic hawk]

so i can play rust

but it wont let me no matter what i do

ive tried everything even factory reset my pc

[vocal quiver]

@misty scroll pls check ticket de17d4

!!!!!

@raven mist

[raven mist]

Created it 4 mins ago

some patience please 🙂

[vocal quiver]

okey

[long wren]

[surreal flint]

Admin plz check ticket Ticket #394d21

[shy remnant]

Your ticket will be checked asap

[vocal quiver]

[maiden oak]

How to verify?

[long wren]

!verify

[glass olive]

Hey, @maiden oak

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[mighty mauve]

^

[lean bane]

@jagged escarp

[shy remnant]

?

[coarse oak]

Hey just wanted to confirm something - a cheater was banned yesterday following my ticket but we noticed that he was banned for “playing with w cheater” rather than cheating himself. His main account was the critical one and he bagged in the cheaters mid raid. We wanted to make sure he doesn’t come back in a week or that it’s not a temporary ban. Is there any information on length of bans?

[teal lake]

@lyric basalt

Website Complaints Let me come to you to discuss @lyric basalt

[lyric basalt]

send me DM

[green trellis]

when is force wipe??

[lyric basalt]

5th June

[green trellis]

which time

i mean what hour

[lyric basalt]

!force

[glass olive]

Hey, @green trellis

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1749146400:F> (your local time) is the time of the next force wipe and it will happen <t:1749146400:R>.

[lyric basalt]

its converted to your local timezone

[green trellis]

oh ok ty

[worn mango]

hello guys, how do i get access to the premium servers, my buddy is in one and it wont let me in for not having premium status

[mint warren]

!premium

[glass olive]

Hey, @worn mango

To join Premium servers, you need to have $15 of **skins **or item packs in your inventory. DLCs not included. Check here for more details:
https://support.facepunchstudios.com/hc/en-us/articles/25840924689693-Premium-Servers

[paper fog]

/report

[glass olive]

Hey, @paper fog

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[night dragon]

Pls admin watch this appeal Ticket #349eac. I have Upload the video report the cheater. Ez check

[night dragon]

Admin online?

[manic condor]

WILL JEMAND ZOCKEN MUSS DEUTSCH SEIN

UND PC SPIELER SEIN

[forest steeple]

Huh

[terse rune]

Hey @forest steeple , mind if I DM?

[forest steeple]

About

[terse rune]

Something happening on Rustoria rn

[forest steeple]

Something that should be handled with a ticket?

[terse rune]

I can submit a ticket but it should be handled pretty immediately

[forest steeple]

Cool so make a ticket 👍🏻

[terse rune]

Copy

You able to stop the doxxers in chat while I work on that?

[forest steeple]

!report

[glass olive]

Hey, @terse rune

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[terse rune]

The ticket system does not seem to be working rn. Has been stuck for a couple minutes now.

@forest steeple ticket system on the website is inop right now. How should I proceed

[lyric basalt]

You can DM me

[cinder star]

can i like, make a donation to get my appeal processed faster? im just super bummed to be missing the end of wipe i was doing so well for once 😦 i gave a bag and a kit to the wrong dude who was a hacker and i got ban hammered for it

im a faithful rustoria er, i feel like im getting punished for trying to not be a toxic player and for being generous and tbh its genuinely upsetting and making me reconsider US main as a fair place to play

[static dock]

could u check dm for a sec?

[cinder star]

like the ticket time being 1-3 days just means if you get in trouble for trying to be generous your whole wipe is ruined

its completely unfair, this is why nobody is nice in rust, i can handle getting raided or doorcamped for giving away items but getting a ban is completely unfair and an abuse of powe

ive given items to probably over a hundred players, shitty kits, waterpipes and cloth to nakeds, but this is a whole new level of the game of rust just shitting on you for trying to be kind to others

[raven mist]

If you're caught you most likely need to wait out the 7 days. Only a few rare cases were you'll get unbanned

[cinder star]

so screw me then?

[raven mist]

Paying also doesnt get your appeal handled faster i'm afraid

[cinder star]

"screw you for trying to be the one nice person in rust"

yeah thanks for teaching the villains a lesson.....

[raven mist]

Thats what you're making out of it... We simply have our standard procedures which are the same for everyone - if you're playing with a cheater you'll get a temp ban on first offence

[cinder star]

by definition i was not playing with a cheater though

that is essentially guilty until proven innocent

which is inherently unfair lol

[swift carbon]

holy sigma

[raven mist]

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."

Giving a player a kit and playing with them falls under that i'm afraid

we've seen enough players/clans giving a player a kit to cheat for them

Hence why its a temp ban

[cinder star]

i gave him a bag, then i gave him a kit later

[raven mist]

^

[cinder star]

so what you are esssentially saying is you have no way to separate the people who knew they were cheating and the people who didnt so you just ban everyone?

just to clarify

[raven mist]

Case by case

[cinder star]

but you already said i was guilty

[raven mist]

Where did i say that?

Also, you can easily pretent you didnt know said player

Again, thats why the ban is temp

If we see a trend of you playing with cheaters its going to be longer or even perm

[cinder star]

respectfully isnt there some way to just check the vc logs or something?

i guess you;re right ppl would just pretend they dont know them in vc

[raven mist]

vc logs?

No, theres no way

[cinder star]

assuming thats even a thing lol

[raven mist]

You have no idea to what extend some players go

[cinder star]

well thanks for answeering my questions, tbh i probably wont be returning to us west because of this. ive never felt so punished for trying to be generous, maybe you guys could do the work to verify my background of helping players, my good record, but if none of that matters because of procedure, i don;t see why i would continue to stick around if the server rules literally make it so giving away items is a bannable offense

im heading to a server that actually fosters a positive and generous community

one that isnt so overworked where its patrons get treated like numbers in a line

[raven mist]

If you're caught for playing with a cheater you'll get banned in any reputable community

[raven mist]

Which would be a low pop server then i'd assume

Also, you're assuming when you didnt even got a reply to your appeal yet

[cinder star]

you said unbans are uncommon

[raven mist]

It happends, depends on the case

[cinder star]

i have very little faith that i will suddenly begin to get fair treatment. im sorry but this system inspires very little faith for the innocent

[raven mist]

So imagine you're getting killed by a cheater - wouldnt you want the cheater and the ones profitting from their loot banned?

[raven mist]

Im honestly not seeing where its unfair?

[cinder star]

because the wait time is wipe ruining

[raven mist]

You bagged a cheater in and gave them a kit, got banned when the cheater got banned and now thats unfair?

Gotta be realistic here

We're after all still humans and not robots

[cinder star]

it is in the context of me giving away kits to dozens of people

[raven mist]

We're going to give prio to cheater reports over appeals

[cinder star]

which probably could be proven with due dilligence

however i, the player, bear the brunt of the responsibility

[raven mist]

Yes you do, because you pick who you trust and bag

It is indeed your responsibility on who you bag or play with

Thats not something we can control for you

[cinder star]

isnt it your guys responsibility to make sure this is a hacker free environment?

im literally another player being fucked by the hacker dont you see that

[raven mist]

We sure try to ban as much cheaters as we can. But in Rust its simply not possible to ban every single cheater there is

Keep in mind we're not EAC

[cinder star]

if its so full of hackers that i cant give a dude a bag and a gun then how is that my fault

are you saying i can never give a gun away?

i should never bag someone outside of my team?

[raven mist]

U sure can, but giving a gun away or bagging someone in and give them a kit is different

[raven mist]

You'll risk to be seen as associated

[cinder star]

is that explicitly stated in the rules because if not im obectively not in violation of any rule

[raven mist]

As you literally benefit from their presence

[cinder star]

so yes?

[raven mist]

https://files.rustoria.co/shenzy/822ceaac-2bc6-40f8-bcd3-4ae22e720665.png

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."

[cinder star]

but thats an unavoidable rule lol

[raven mist]

You asked for a rule

there it is

" benefitting from the presence of hackers by association,"

[cinder star]

if a hacker builds in front of your door and kills all your enemies wouldnt that be defined in your rules as a violation>

[raven mist]

If that rule wasnt there you'd came with another argument

[cinder star]

so anyone who is next to a hacker is in violation?

[raven mist]

If you dont associate with said hacker then theres nothing wrong

[cinder star]

because thats defined as benefitting from ones presence

[raven mist]

No?

If you ally/team with said hacker

yes

[cinder star]

right, it says "by association" i see

respectfully you should add an addendum to the rules that you are responsible for everyone you bag as that qualifies as asssociation. then right after state that this may create a more sweat environment

ive bagged so many people, half teamed with randoms, made partial one day allianced, thats part of whats made us main so fun

its been a fun collaborative experience, up until now where ive learned my playstyle is bannable, my style of fun is bannable.

[toxic shard]

rule #1 don't trust in rust

[cinder star]

roleplaying, bullshitting, making friends, will get according to the rules, get me punished on rust, we have to at least be honest that this creates a more toxic experience

[raven mist]

We can keep going back and forth on this honestly but the climate of rust made it this "toxic" due to the amount of cheaters there are currently

[cinder star]

and, i never gained a thing, i only lost, to the hacker, so saying i benefitted is a lie

[cinder star]

and there's no need to imply i'm incorrect for wanting to stand up for myself. its pretty reasonable and ive been pretty respectful

[raven mist]

Not saying you aren't - but your appeal wasnt even replied to yet

Whats your appeal number?

[cinder star]

8e295f

youve made a lot of great points and i see things from your point of view, i cant see how to solve the issue either so, youre right i woukd rather see hackers and their friends banned than not

regardless does rustoria have more like, role player friendly servers with relatively high pop? i know its a hard ask

[raven mist]

You should've received an answer on your appeal

[toxic shard]

pve/softcore server tend to have ultra low pop since not much players are interested by it

[cinder star]

nah nah pve sux

just a server that has lots of fun personalities and like a cool social structure, us main was honestly a good example but i cant keep up my playstyle if itll get me banned

i cant help but fear for all the noobs who dont know better

[toxic shard]

maybe some noob friendly server but we don't have one

[cinder star]

tbh "roleplay" server is a bad description

lmfao i have 2k hours i cant be playing on a noob server

[raven mist]

On what account?

[cinder star]

half on this half on console

[toxic shard]

if you look for a main server with roleplay, that doesn't exists, not what people are looking for in general

[raven mist]

Alright, anyways ! I'm going to sleep. Good luck and please be carefull out there

[cinder star]

peace shenzyyy thanks for answering my questions

[raven mist]

Anytime

[cinder star]

I guess one last question, on the appeal website, does accepted just mean my case is being reviewed? or does it mean the process is over?

[ocean thistle]

You're able to connect onto the servers

[cinder star]

i just tried and it still says unban in 6 days, let me try again

[ocean thistle]

Give it like 30 minutes or so

[cinder star]

huge

thx so much the discord call is going crazy rn

[left elk]

So I was chat banned with no reason in rustoria main us server. Is the admins banning people just because of being friends with certain groups? Seems a little shady to me. I pay VIP every month in support. You can at least give me a reason for my ban.

[long wren]

have you submitted an appeal?

[left elk]

yes denined no reason

[long wren]

We don't ban players without reason 🙂

[left elk]

it says no reason

i asked for a reason because i dint recall typing anything bad

it usually says ban tut tut tut i dint see anything just all of sudden i was banned

[long wren]

Nope admin have a reason

[left elk]

what was the reason?

[long wren]

We do not share evidence 🙂

[left elk]

thats BS so like I said admins are in with certain groups in the game that do what they want with no reason thats is crazy

[toxic shard]

make an appeal on the website

[left elk]

i did they denined with no reason. So just taking someones word that i said something with no proof is right?

[toxic shard]

then your muite is well deserved

[left elk]

i have no idea what i did!

[toxic shard]

homophobic comments are not welcome here

I'm happy to agree to disagree

[left elk]

yall are crazy

[toxic shard]

keep those words out of our community that's all

[left elk]

what words!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! A MADE UP WORD!!!!!!!!!!!!!!!!!!!!!

yall are crazy

[toxic shard]

you tried to avoid automute got trapped now move on

this case is closed, be free to complain as much as you wish in #general

[left elk]

auto mute was not what did it if it was than it would have muted me as soon as I said it. It didnt mute me till someone complained about a made up word...YOU ALL ARE CRAZY

like i said yall are friends with groups that are allowed to what they want

[toxic shard]

^

all future message refering to this case in this channel will now be deleted

[atomic zinc]

<@&274971100184576010> ticket number Ticket #4c9839
we just raided them and they are holding us outside our tugboat with aimbot

rustoria us main, x0

im in waiting for support

he has a vac ban and game ban on his account

[long wren]

we dont take report in discord :)

and please dont tag admin

[vagrant rose]

after hitting create ticket it wont load

and my internet is fine

website might be fucked

[toxic shard]

make a generic ticket

[atomic zinc]

didnt load for me either, click find by server and go from there that worked

[vagrant rose]

yeah I got it figured out now just wanted to make sure yall knew

[weary python]

rage cheater on sea main

rage 200m bow

[long wren]

!report

[glass olive]

Hey, @weary python

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dry lake]

!report

[glass olive]

Hey, @dry lake

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stray pewter]

!report

[glass olive]

Hey, @stray pewter

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[quick kestrel]

Regarding support with donations, do I need to write, create a ticket on the site or what?

I want to make a refund

[long wren]

!vipissue

[glass olive]

Hey, @quick kestrel

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[long wren]

please read it and try

[slow harbor]

why the server has been down and hasn't recovered for 10 minutes

[long wren]

which server?

[vast hamlet]

how do I report a cheater

[long wren]

!report

[glass olive]

Hey, @vast hamlet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blazing dust]

!report

[glass olive]

Hey, @blazing dust

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glossy lodge]

if i accept loot from a chea\

cheater will i get banned

[glass olive]

Hey, @glossy lodge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glossy lodge]

like he f1 on my door

[glossy lodge]

so despawn the loot

ok

[mental steeple]

I bought a VIP pass, and when I try to connect to the server previewfuture map (1) on Ructoria.co EU Long writes that no servers were found

I try to connect to this server

[lyric basalt]

are you connecting from staging ?

[mental steeple]

Yea, this version

maybe I need another version, I'm not sure

@lyric basalt here?

[lyric basalt]

Not really sure aswell as I dont even have staging to test it

[long wren]

[mental steeple]

Ohh

I will test all versions

[north swan]

!ticket

[glass olive]

Hey, @north swan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dull sail]

Is there an admin i can message privately

[lyric basalt]

hi

[dull sail]

I sent you a private message

[mental steeple]

the main (main) version is not suitable

and aux02 also not working

Default version is also no working

@lyric basalt I you sure what the server is working?

I try all versions on Staging Branch

[lyric basalt]

Messaged our devs about this

[lusty idol]

Hello! When logging into your servers, I get this error. Even though I've never played with cheats before. I logged into your servers in the last wipe, everything was fine, but when I logged into this wipe, she started getting out. I haven't logged into your servers on this wipe, so I only found out about this error yesterday. I have 3 thousand hours on my account and I have never downloaded cheats, much less played with them. please help my steam account:
https://steamcommunity.com/profiles/76561199592300659/

[lyric basalt]

Hey fixed it for you, you can connect again in 15 minutes

[lusty idol]

thank you!

[proper sierra]

why cant i join preview server? client.connect 91.99.4.68:28010

it just says im in queue and im next.,..

[mint warren]

If I buy a VIP preview server start working or not?

Because preview servers are not working right now

[toxic shard]

on the preview server there is a slight synchronisation delay

[mint warren]

My friend has VIP but he can't join

[toxic shard]

how long have you have the vip ?

[mint warren]

hh

[mint warren]

He just bought today

I want to buy too right now

[toxic shard]

I don't remember how long exactly it is but I would say give it up to 30 minutes

[mint warren]

Okey

[toxic shard]

try reconnecting, vips on those server don't work the same way as the original server

[mint warren]

My friend has this problem lol

He is trying to reconnect 10 times

But still not working

☠️

[proper sierra]

same ^

[quartz pollen]

Can someone clarify? On the monthly Rustoria.co - EU Long server, will the June 5 wipe be without a blueprint wipe (No BP wipe) or with a blueprint wipe(Force wipe)?

[neat pumice]

It will be a BP wipe, as it is force wipe

[quartz pollen]

Thanks

[neat pumice]

My pleasure

[proper sierra]

so about preview servers it just says im next in queue and i have atleast tried to reconnect 10+ times.

[toxic shard]

?steamid

[glass olive]

Hey, @proper sierra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[proper sierra]

76561199401723806

[toxic shard]

I don't see any donation made from this steamid

[proper sierra]

oh you have to vip?

dam'

[toxic shard]

Yes, preview servers are only for vips

[proper sierra]

then mb

[raven bison]

preview servers should be coming up now :)

[raven bison]

coming up now

[mental steeple]

Ok a try

[mental steeple]

What version i need?

[raven bison]

staging

[mental steeple]

What version on staging

[raven bison]

main

[vital ore]

witch map is eu monday?

[long wren]

!map

[glass olive]

Hey, @vital ore

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[sonic lion]

any admin available for a chat in DMs? the generic ticket with 500 letter limit is not sufficient for the question/matter

[toxic shard]

usualy if you reach the limit it means you need to be more concice

but if it';s really an issue, create the ticket and then reply to it

[sonic lion]

Sure thing will send one

[pallid sleet]

Hello, Friends
How to see which card is selected for the Rustoria EU Mondays server.
I can't figure it out

[eternal bolt]

how do i see what map is choosen for the wipe? SERVER : Rustoria.co - EU Mondays

[long wren]

!map

[glass olive]

Hey, @eternal bolt

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[bronze glacier]

how can i know which map won the vote ?

[long wren]

which server?

[bronze glacier]

eu monday

[hasty wadi]

eu monday wipe bp ?

[long wren]

https://rustoria.co/maps
You can see it if you login to website.

[long wren]

never bp wipe monday server

[coarse void]

can i see the map for eu monday?

!map

[glass olive]

Hey, @coarse void

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[coarse void]

why there aint water treatment on this map in eu monday?

yall maps are so trash for last like year , thats crazy xD . idk who even votes for em

[boreal grove]

what do we open the map with to make it work got a link for the new map but it downloads it but makes me open it iwth something what do i open it with

[mystic ferry]

is it force on eu mondays?

<@&274971100184576010>

[wintry spoke]

no @mystic ferry

monday no force

[mystic ferry]

k

so no new update?

<@&274971100184576010> is it new update on eu mondays

[loud cairn]

no nooby its not a force wipe force wipe is after on eu main

[mystic ferry]

foldup im not asking u

get out

[loud cairn]

okay nooby

[mystic ferry]

xd

u 10k hours and cant beat 4k hours inn 1v1

thats crazyyy

[loud cairn]

okay bebewww

[mystic ferry]

u just wasting your life ur so bad xd

[frail vapor]

when resetrs

[loud cairn]

okay nooby

[frail vapor]

the shitserver

[mental furnace]

How Do I open the .map file to check the map?

file

[river obsidian]

connect mon.rustoria.uk:28012

[livid heart]

any mods online ?

or admins

[dense fable]

i have problems with my vip anyoneels

[uneven grove]

can someone check my appeal

i wait 3 days already

[wispy dirge]

What can I do for you?

[wispy dirge]

The weekend does not count.

[wispy dirge]

What issues are you having with VIP?

[livid heart]

sent you a dm

[hollow edge]

i cant donload eu medium map, give me link to donload pls

[late sky]

hello my account just get banned in eu medium i dont know why can you check it?

admin

[coarse oak]

Quick question regarding the Rustoria leaderboards, what is the interval at which that information updates? Do updates occur every 30 seconds or so, or is it close to realtime? Does that interval change based on the population of the server? Thanks!

[woven dune]

yo guys anyone kind enough to assist with some info , i got a private server to test the next map in the upcomming wipe, my question is do i need to set up anything special to view the map beside setting the seed, world size and instead of precuderal i did castom precuderal. but cant connect to the server i thoguht maybe there is something else i missed?

[brittle yew]

why dose the biar atcct you un your base

[tropic mulch]

infinity receiving data

[glass olive]

Hey, @late sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[late sky]

:((( i submited ticket

[blazing matrix]

how can i get the client connect for us monday server

[hexed nimbus]

#server-info or click the bot on the right

[blazing matrix]

ok thanks and how do i see witch map won the vote

[hexed nimbus]

#map-vote-roles

[proven moss]

How to top up vip points to Sea main server Sea main

<@&874995535881326632>

[shy remnant]

!donate

[glass olive]

Hey, @proven moss

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[fringe nova]

hi if i bought the wrong prio could i get a refund ??

or how do i start a ticket

[neat pumice]

#payment-support

[pliant isle]

how can i see if i am banned or not?

on rustoria website

[thorny dune]

Try to connect to the server is the best way

[lyric basalt]

!report

[glass olive]

Hey, @tame musk

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blazing matrix]

the server ip thing for rustoria monday dont work for me

[neat pumice]

connect mon.rustoria.us

This one?

[blazing matrix]

it worked thanks

[gaunt pollen]

when is rustoria us mondays suppposed to wipe

[lyric basalt]

It wiped 19 minutes ago

[lean bane]

@jagged escarp

I need to Appel my ban

Can someone send me the link

[long wren]

!appeal appeal?

[glass olive]

Hey, @lean bane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean bane]

I made one thanks

Dumbass cheater got me banned bro was a random from lfg🤦🏻‍♂️

[wicked gull]

!appeal

[glass olive]

Hey, @wicked gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rigid crown]

yo how i report a cheater

[gloomy sparrow]

!report

[glass olive]

Hey, @rigid crown

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rigid crown]

i deadass just lost my wipe to a cheater yall need better moderation

[velvet lily]

@mellow tundra im get banned for no reason get kicked

[mellow tundra]

!appeal

[glass olive]

Hey, @velvet lily

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean bane]

Someone look at my appeal I’m tryna play Monday wipe 😭

[normal sparrow]

how long does it take admis to look at tickets

[long wren]

only banning admin can reply

[long wren]

Tickets are processed in order of arrival.

[lean bane]

Oh

[weak junco]

I am being disconnected with the message "Disconnected: EAC: Client integrity violation"

[brave lance]

if you are still having issues, then try verifying your game files.

To verify the integrity of game files in Steam, launch Steam, right-click "Rust" in your library, select "Properties," choose the "Installed Files" tab, and click "Verify integrity of game files". Steam will then check the files against its records, redownloading any missing or corrupted ones.

[true yarrow]

why did i just get falsely banned

[north lodge]

same

i paid to play

[brave lance]

It was not a false ban, it was a playing with cheater ban and that is because one of your teammates was cheating. You can submit an appeal on the website https://rustoria.co/support/appeals and the banning admin will review and respond to your appeal

[brave lance]

?steamid

[glass olive]

Hey, @north lodge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[north lodge]

76561199348288816

[true yarrow]

i did, but im just confused on how he was cheating

it didnt seem like he was cheating he has over 1k hours and a pretty big rust inventory

[sharp merlin]

i just got chat banned for saying the f word

fuck that

unban me im an adult ill say what the fuck i want

[thin plover]

well don't say that

if you are really an adult you should know to not say it

[sharp merlin]

please exlain to me whats wrong with me saying fuck this in chat?

[brave lance]

I assume you are playing with Lundy given you are both banned because of the same player/cheater. Your bans will expire in 7 days but you can try to submit an appeal on the website: https://rustoria.co/support/appeals

[sharp merlin]

🙏

[thin plover]

what is your steam ID?

[sharp merlin]

im tryna find it, where do i look

[brave lance]

unfortunately even if they seem to have a "big" rust inventory, they may very well still be cheating - I suggest being more cautious in the future and not playing with that cheater (or any cheaters) again

[thin plover]

or just give me your steam link

[sharp merlin]

76561199824816916

[brave lance]

?steamid

[true yarrow]

salty im just curious what were the cheats?

[glass olive]

Hey, @brave lance

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sharp merlin]

that should be it

[thin plover]

bruh you said a bit more than just "fuck that"

[sharp merlin]

womp

[thin plover]

[sharp merlin]

im 18 man is it against the law to swear in your country?

[thin plover]

law doesn't matter really, our rules state no homophobic words

[brave lance]

we don't disclose that information

[sharp merlin]

oh shi

[lean bane]

@jagged escarp

[sharp merlin]

my bad bro forgot i added that in there

[thin plover]

yeah...

[north lodge]

Can the "cheater" see why he was banned?

[true yarrow]

isnt that sus tho couldnt yall just ban anyone then and just say they are "cheating"

[sharp merlin]

yk what bro, i agree and i also understand the rules

my bad this tikme

[thin plover]

thank you for understanding

[sharp merlin]

time

of course, guess ill be back in 12

[thin plover]

we would lose our offical title pretty quick

[long cradle]

Salty's a mad dork

[thin plover]

every other big rust servers out there also don't share evidence

[north lodge]

for asking why he is banned, or knowing why?

[thin plover]

no, I was answering to your friend

we can't just ban anyone we want without evidence

[brave lance]

^

[sharp merlin]

yall need to just accept your banned and get off the game

holy crud

[north lodge]

We just want to know why

[thin plover]

Moose, Rustopia, Rustafied, Rusticated, etc they don't show evidence

[north lodge]

we not cheating, say more f words lol

[thin plover]

why what? why he was banned? for cheating

[long cradle]

https://cdn.discordapp.com/attachments/1267943569436577873/1332970315961339974/Untitled_video_-_Made_with_Clipchamp.mp4?ex=683f4818&is=683df698&hm=fd67ae72e3a89f5ff330d530e4fa8260bf42d4d6d6f0838dd6909c9f3d2b5415&

vincent dead

[sharp merlin]

you got me man, i dont know what else ill do without rust chat services

at least i can play brother

[long cradle]

rusticated btw not ur server

[north lodge]

yeah, what clips, what is sus that he did?

[sharp merlin]

enjoy your vaction!

[north lodge]

i will

[nimble gyro]

Exactly, we just want to why he was banned? Cheating can be a ton of different things and we want to know what he was banned for.

[long cradle]

if yall scared just say that

[thin plover]

that would imply sharing evidence and like we said we don't do that

[sharp merlin]

is that why youre beggin to get back in?

[north lodge]

but he is not cheating. sooo

[thin plover]

please please, this is a support channel, if you do not need assistance please go to general

[lean bane]

I’m banned on rusty moose would this effect anything 😂

[sharp merlin]

gotchu ❤️

[nimble gyro]

We need assistance for a false ban. Since there is no proof for our ban.

[north lodge]

so the cheater can know why.

[nimble gyro]

https://tenor.com/view/stan-twitter-monkey-sad-depressed-bored-gif-14632661802414689947

[north lodge]

or no

[thin plover]

I have no clue who you are

[thin plover]

yes : cheating

[lean bane]

Like in general I got banned for cheating on rusty moose but it wasn’t actually for cheating 😭

[nimble gyro]

What type of cheating?

[sharp merlin]

https://tenor.com/view/dumb-huh-stupid-idiot-gif-5042504

[thin plover]

I have no way to know if someone is banned on another server unless they make it public

[thin plover]

cheating

[long cradle]

i dont understand why cheating isnt allowed if you can pay to skip the queue you should be able to pay for an advantage on other players. Anyone can do it. Free all cheaters

[thin plover]

💀

[lean bane]

You cant be fr right

[nimble gyro]

Yeah no

[nimble gyro]

Can I get unbanned today? 7 days is awhile.

[north lodge]

can i get my money back for paying for vip for bc i got banned

[nimble gyro]

false banned ^

[thin plover]

yes that is the result of playing with a cheater, 7 days usually for the first time

[north lodge]

7 days to long for rust

[long cradle]

.

[thin plover]

wouldn't call it that

[long cradle]

In that case ill hop on an alt account and have 10 first times!!!!

[nimble gyro]

Whats the proof?

[long cradle]

ever heard of a proxy?

[thin plover]

like we've said 4-5 times already, evidence is not shared to players

[nimble gyro]

What about the offender?

[north lodge]

can he know why?

[thin plover]

they are a player yes?

then that applies as well

[nimble gyro]

No, a dog.

[thin plover]

I'd be impressed

[true yarrow]

can i just get unbanned i didnt know he was cheating i just want to play rust and then bench 225

[long cradle]

hold up ill be back in here in a bit bout to go rage cheat

[north lodge]

can i get my money back for paying for vip for bc i got banned

[nimble gyro]

same

[nimble gyro]

Private dm me the reason

[thin plover]

I do not need to do that

we have a support channel for this reason

[nimble gyro]

That's why I am here.

[north lodge]

well i am not getting the support i need

[long cradle]

is this your main job?

[sharp merlin]

yo does this mean im vc banned too?

[north lodge]

can i get refunded for my money

[thin plover]

sharing evidence to player is basically telling them how we caught them and for them to learn what to avoid next time

[thin plover]

no

[long cradle]

i wouldnt answer that either

[thin plover]

not at all

[sharp merlin]

alright cool, because that woould be mad lame. all i did was slip up once lmao

[fluid plank]

yall if i got banned on a server is it possible for me to get unbanned?? i was playing with a guy i found on the rust server and ig he was cheating. We got p2's from outpost, i died but he killed the ppl and he was cheating. I had no idea that he was cheating and i got nothing from it. Is there a way for me to be unbanned??

[long cradle]

so this is a side thing you do for enjoyment?

[nimble gyro]

same

[thin plover]

have you made an appeal

[long cradle]

"When the soul whisper, the ego panic"

[fluid plank]

no idk how lol

[thin plover]

!appeal

[glass olive]

Hey, @fluid plank

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

but usually playing with a cheater and getting banned will result in a 7 day ban

[nimble gyro]

I love this quote/

[north lodge]

there is YouTube videos on admin finding cheaters and banning them. So there is a way for you to show us.

[fluid plank]

thank you

[thin plover]

that is up to them

we do not share evidence, end of story

[oak parcel]

"When the soul whisper, the ego panic"

[thin plover]

alt accounts I tell you

[north lodge]

so

[nimble gyro]

Can I speak to your manager?

[north lodge]

I want to know

[oak parcel]

jenx ur a fckn dork

[smoky cape]

What do you need to speak with a manager about

[thin plover]

they will tell you the same thing but feel free to do so

[oak parcel]

discord mods 😭

[north lodge]

Why am i banned?

[thin plover]

for playing with a cheater

[smoky cape]

I dont know what does the reason of ban say

[nimble gyro]

I was playing with some who was banned for cheating, yet there is no proof for his ban.

[smoky cape]

When you try to join a server

[north lodge]

but he is not cheating

[thin plover]

alright at this point we're going in circles, and this conversation is going nowhere

[north lodge]

playing with cheater

[thin plover]

you've got your answer

[smoky cape]

You just have to be careful who you play with

[nimble gyro]

I asked Cow.

[north lodge]

but he is not cheating

[smoky cape]

And it looks like Jenx has also been telling you things

He would know more than me

[north lodge]

he has 1k hours

[thin plover]

Cow is a chat moderator

[smoky cape]

Hours dont mean anything when it comes to cheating

Anyone can cheat anytime

[nimble gyro]

You provide no proof for the ban though besides, " Cheating."

[smoky cape]

Well the banned player can explain themselves in the appeal but no proof will be given

[thin plover]

exactly

[nimble gyro]

???

[nimble gyro]

So you agree with me.

[thin plover]

yes we provide no proof to players

that is correct

[north lodge]

so if i become i mod, can i see why?

[smoky cape]

No

[north lodge]

why not

[thin plover]

only admins have access to information like that

[north lodge]

can i get my money back

[nimble gyro]

When are admin tryouts?

[smoky cape]

Mods dont have access to that

[north lodge]

for vip

[smoky cape]

Applications are always open 👍

[lean bane]

So you were cheating and got banned now you want a refund 💀

[nimble gyro]

Do you think I have a good shot?

[north lodge]

not me

[nimble gyro]

No, false ban.

[smoky cape]

Wouldnt know

[north lodge]

one way to know

Can i talk to the owner?

[smoky cape]

What for

[nimble gyro]

Can I talk to an admin?

[north lodge]

about this

[smoky cape]

You just did

[lean bane]

Pretty sure you ain’t getting a refund jit

[thin plover]

yes I'm here

[smoky cape]

Hes going to tell you the exact same thing

[north lodge]

dont need to tell you

[nimble gyro]

Your a chat mod.

[smoky cape]

No proof will be provided

[north lodge]

i want prove

[smoky cape]

Im talking about Jenx

A different admin wont change anyhting

[north lodge]

who you calling jhit

[thin plover]

alright, you guys got your answer, the conversation stop here and I'm wasting my time

[north lodge]

your ugly

[smoky cape]

Proof of what

[thin plover]

feel free to leave support

[north lodge]

the banned

[lean bane]

You jit

[north lodge]

you get paided?

[nimble gyro]

There's no one else talking though.

[smoky cape]

No proof is going to be given

Move to #general now if you dont need anymore help

[nimble gyro]

Is there a reddit server for Rustoria?

[north lodge]

do you get paid?

[true yarrow]

Hello Rustoria Team,

I’m writing to respectfully appeal a ban I received for "playing with a cheater." I want to be clear: I did not cheat, and I had no idea that the person I was playing with was using any cheats. To this day, they still haven’t even told me what cheats they were supposedly using, which makes it even more frustrating that I’ve been punished for simply being in the same group.

I’ve always taken pride in playing Rust legitimately. I’ve never used any sort of third-party tools or violated server rules, and I fully support your mission to keep Rustoria a fair place to play. But in this case, I believe I was banned unfairly for someone else’s actions—actions I wasn’t aware of and didn’t participate in.

Being banned has genuinely affected me more than I expected. I miss Rust so much it’s hard to explain. I’ve been sweating just thinking about not being able to play—it’s become a routine, a way I unwind and connect with others. Not being able to log in, grind, build, and fight... it’s messing with me. Rust is my outlet, and without it, I feel restless, stressed, and honestly, kind of lost.

Please, I’m asking you to take another look at my case. I never cheated. I never knowingly played with a cheater. All I want is to be back in the game I love. Rust isn’t just a game to me—it’s part of my daily life.

[open grail]

!appeal

[glass olive]

Hey, @true yarrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

no

#general

[north lodge]

@smoky cape no paid that sad

[smoky cape]

Not really. I dont dedicate my whole life and time to this. I have a life outside of rust and discord thank you. Go to #general now

[nimble gyro]

Why are you ignoring my message in general?

[north lodge]

rust is life, what are you doing!!!!

[thin plover]

#general last warning, thank you

[nimble gyro]

You don't answer me in general though.

[sharp merlin]

gg

[nimble gyro]

Please let me know what led to the ban or what evidence was used—if there’s a mistake or misinterpretation, I’d like the opportunity to clarify things. I’m more than willing to cooperate in any way that helps resolve this fairly.

[sharp merlin]

yo

i just got killed these people and now theyre telling me im gonna get banned for cheating

so figured id try to prevent a false ban lmao

[open grail]

if you're not cheating i wouldnt worry

[sharp merlin]

sounds good, i bought this account from a website because i play solo and wasnt sure if id like it, thats why im worried because it looks like an alt

[crude haven]

I'm on Rustoria US mondays 850 pop and I keep getting disconnected for cheating

[shy remnant]

Buying an account from a website is not a crime on Rustoria. Cheating is

Don’t worry for that @sharp merlin

[glass olive]

Hey, @crude haven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp merlin]

thanks brother!

i got banned for cheating it says dude

welp, either way thanks for the help before lmao

is it perm or 7 days like the others?

[nimble gyro]

appeal

[crude haven]

Submitted a ticket thanks man

[shy remnant]

Well, as I said, cheating is prohibited. Not buying an account.

Please make an appeal

[glass olive]

Hey, @sharp merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp merlin]

youre all good man, i totally unstand the rules!

i appealed

how do i know when i my ticket has been seen

[bold wagon]

How to open a whitelist

[bold wagon]

@glass olive

[lean bane]

@jagged escarp i was told to ping you about it

[jagged escarp]

I’m at work atm. Did your team mate tell you to message me? Or someone else

[lean bane]

Yeah jay

[jagged escarp]

Ahh ok. You can private Dm pls to let me know when your available and dm your steam. I’ll be available in around 4 hrs

[lean bane]

Sounds good

[pallid blaze]

can i talk to an admin about an unban please? its been 4-5 years since i just cant use the toria website

[cyan girder]

i want to report someone that is cheating

[glad gulch]

!report @cyan girder

[glass olive]

Hey, @glad gulch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[burnt adder]

is this official rust only?

i get steam auth failed

[forest steeple]

!gamefile

[glass olive]

Hey, @forest steeple

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[forest steeple]

this can help sometimes with steam issues

[floral minnow]

why am i banned for cheating i have 9k hours like why are you banning m,e

/ticket

[glass olive]

Hey, @floral minnow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unreal quartz]

/ticket

[glass olive]

Hey, @unreal quartz

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unreal quartz]

I played for a long time on rustoria didnt cheat ever, buy VIP a lot of times and have 16k hours got banned for no reason, unban please.

[hasty pawn]

Ive made an apeal can someone look at it i got false banned

!help me bro

[long wren]

only banning admin can reply your appeal

[hardy marlin]

<@&874995535881326632>

can i please get a look on my appeal i am so confused

on how i got banned only in my team

when i got given a base

please ill send my steam id to help me

i beg

yo

[long wren]

appeals take 1-3 bussines days

and only banning admin can reply

[hardy marlin]

crazy

listen man i am a comp team and they need me

i got given a base on twitch

from giveaway

idk how i got banned and my clan just got full raided now bc im not there :((((((

[ocean flume]

@hardy marlin was given a base and codes walked in and got banned for association

[hardy marlin]

like idk how man

im lokey so upset that i been banned

[stray bison]

no spread on shotgun shells is crazy, this dude could kill a full kit in 1 hit

[lean pecan]

Hello i am not sure if this Rercording of the whole wipe is something for Mythbusters or This is a real thing. But if its Reality for Players to get this Recording after the wipe ? Maybe for Supporter Rank or Donator or maybe Even normal Players ? And If yes how would be the Countact ? I really like to play on your Servers and i am interested to Even make a nice Video of some of the wipes 🙂

[clear fractal]

when is server restart on us mondays

[neat pumice]

We don't do this I'm afraid

[neat pumice]

In 6 hours' time

[lean pecan]

Sadge, thanks for Feedback

[compact oasis]

Can I please get an appeal? I’ve played for years. I was given base codes and was banned after.

[hardy marlin]

@compact oasis

It happened to me also that’s how I got banned also

Like 25 people got banned bc of the base

[dire oar]

how do i report a cheater?

[elder breach]

here for a friend @bmcslayer he was told to talk to a admin but unable to be in discord

[dire oar]

76561199827329150

[neat pumice]

Their appeal isn't going to be handled through a friend - they'll need to find a way to be in discord if they want their situation handled 🙂

[glass olive]

Hey, @dire oar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crimson oracle]

can an admin help me out my account was hacked and in the time of them having access to it they got it banned on multiple servers including Rustoria permanently I've got all the proof in the world from when it got hacked and to when i got access to the account and i cant appeal the ban due to them already appealing on your website

[slate orchid]

76561199561610592 cheater have buyed account

[magic flume]

is there anyway i could talk to a admin or reapeal for my ban i got banned for evading around 1.5yrs ago but with no prior bans on any server or alt accounts at the time i made multiple tickets but with no responce from anyone

[neat pumice]

You're unbanned, good talk 😄

[magic flume]

thank you very much

[neat pumice]

You're welcome

[shell minnow]

Ticket #a52542

[crimson oracle]

can an admin help me out please

[south mist]

outpost walled off us mondays remove it please

[toxic shard]

connecting to have a look

[toxic shard]

I wouldn't say it's walled of yet, way more than 50% is still accessible

[south mist]

ah was just going off what was said in chat as some dude said he couldnt buy from me bcz of it

[compact oasis]

Can I please get appealed?

[flint steppe]

/ticket

[glass olive]

Hey, @flint steppe

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slim gyro]

EU Long voting question.
On the website we have the section where we can get the ip of preview map server but im trying to connect few times a day and still cant join, even cant download the map.

and yes, im trying to join from Staging Branch latest update

[sturdy terrace]

You need to have VIP for said server to join the preview server

[slim gyro]

got it

[zenith raven]

When its force wipe?

[grim badge]

@lyric basalt@hearty fulcrum i need help pls

[zenith raven]

Like hours

[grim badge]

@gloomy sparrow@thin plover@west osprey

[zenith raven]

!wipe

[glass olive]

Hey, @zenith raven

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[grim badge]

i need help admins pls

i recorded smth special

[zenith raven]

!force

[glass olive]

Hey, @zenith raven

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1749146400:F> (your local time) is the time of the next force wipe and it will happen <t:1749146400:R>.

[zenith raven]

Bruhh

[grim badge]

@strong willow@neat pumice@lyric basalt@west osprey

[zenith raven]

Force Wipe is not today?

[lyric basalt]

???

[gloomy sparrow]

Hello

[neat pumice]

?

[grim badge]

Can i ho with one of admins in voice call? I need to show you smth guys

go*

[lyric basalt]

cannot go voice but feel free to DM me

[grim badge]

int very important

lets DM

[elder tendon]

Hello. Will new premium servers appear on Rustoria? If so, which ones? Thanks for the answer.

[stable lotus]

eu long need prem soo badly guys

[toxic shard]

the eu premium community is quite low

[tall basalt]

how do i join a server to preview the map before forced, got vip but copy ip does not pop up

<@&274971100184576010>

[neat pumice]

Which server?

[tall basalt]

sea long

[neat pumice]

You can't preview the map until the voting has ended

The map isn't decided yet

[tall basalt]

ahh i see

thanks

[neat pumice]

Also SEA Long doesn't have a preview server, so there's that 😄

[lost matrix]

Good afternoon, I want to know how to disable automatic payment for VIP subscribers on your servers.

[toxic shard]

!cancel

[glass olive]

Hey, @lost matrix

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[wild marsh]

how do i ban appeal?

[lost matrix]

Thanks for your help!

[gleaming compass]

how do we go to maze

on 10x eu

no /maze or anything so we confused

@raven bison

[north crest]

!appeal

[glass olive]

Hey, @wild marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp merlin]

how do i know when my ticket has been reviewed?

[oak parcel]

All beta did was say the f word

[toxic shard]

be free to say it in a place which allow it, here is not the place

[proven oriole]

Can the community voice this new nerf spawn rate like ts gonna kill vanilla so bad

[toxic shard]

you would need to discuss it with facepunch

[sharp merlin]

i said it in chat

either way

im perm banned for that?

[random shell]

i get perm banned for: cheating but i dont use cheats, i think is beacause i have 80 h on game but is because my main was stolen i can give info if some admins need but i dont use any cheats one of my neighbors get banned and i get banned to but idk this guy and i dont use anything

Can any admin help me? I wouldnt like to be banned from the new one after losing my main account with 11k hours.

[remote mesa]

why is the 5x trio so dead

[random shell]

<@&874995535881326632> <@&274971100184576010>

[raven mist]

!appeal

[glass olive]

Hey, @random shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Please put all the info in there please

[random shell]

i copy paste the same msg

is ok?

[raven mist]

Thats fine, put all your proof in there

[random shell]

and one thing i have clip of all my kills if that help i can show

[hardy marlin]

<@&874995535881326632> can i possible send u proof on here for my appeal because for some reason it wont let me send a image of proof for appeal

[hexed nimbus]

Upload to a img hoster and add the link in ticket

[hardy marlin]

Mighty mike

I just did that right now thanks for help

I added a link to the proof in a file

Should that work

[frail shoal]

I need support

[long wren]

hello what do you need+? help

[frail shoal]

i got muted

[long wren]

!appeal

[glass olive]

Hey, @frail shoal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frail shoal]

I did

[long wren]

[frail shoal]

also I got reported for cheating any way I can like share my screen?

@long wren

[long wren]

It's okay because you are not banned

[frail shoal]

sounds good, theyre false claims and want to clear my name

[long wren]

If you are banned from the server, you can submit an appeal through the website.

[frail shoal]

Sounds good, thank you!

[marble surge]

How do I report someone to you guys?

[gloomy sparrow]

!report

[glass olive]

Hey, @marble surge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[marble surge]

Opened a ticket, how long for a response?

[glass olive]

Hey, @pale temple

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Please don't call them out, you've made a ticket and it's the right thing to do. We will take care of it asap

[shy remnant]

An appeal or a ticket ?

[marble surge]

No a ticket to ban this abosulte waste of space off ur server

in EU Medium

Monday

[shy remnant]

EU Medium or EU Monday ?

[marble surge]

EU medium biweekly

Apologies, got mixed up with the servers

[shy remnant]

Alright, I see ur ticket is 10mn old, don't worry we will have it done asap

There is no ETA for a ticket as they are checked very quickly

Investigations can be longer sometimes but we will keep you posted asap

[marble surge]

Cheers homie

[shy remnant]

What's ur in-game name ?

[marble surge]

Scooba Boy

[shy remnant]

Ok, I see that you are calling them out in the chat. Please refrein from doing that as sometimes, when they are really cheating, they can log off because they know they might be spectated

So it's not helping at all 🙂

[marble surge]

Ahhh, again, apologies

The cheaters in the game just annoy me haha

[vast ruin]

Devs set spawn.population_cap_rate to 300 by default, will toria use it this way from now on servers with more than 300 pop?

[shy remnant]

Doing my best to fix my game that won't work properly tonight haha

[mint mango]

where i can see when my ban expire?

[shy remnant]

Connect to any Rustoria server and it'll tell you

[mint mango]

it just says playing with cheater

nothing else

[shy remnant]

!steamid

[glass olive]

Hey, @mint mango

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mint mango]

76561199094856102

[shy remnant]

You need to appeal, this ban has no expire date for now.

[mint mango]

i can make an appel only on site ?

[sonic adder]

just been kicked for flyhack and im clean can anyone help?

[shy remnant]

!appeal

[glass olive]

Hey, @mint mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

Can happen sometimes, you can reconnect without problem

This does not ban you

[sonic adder]

i was in a fight too bro

[mint mango]

my appeal has denied because i didnt answer to the ticket

what can i do

i cant make an appeal again

@shy remnant

[shy remnant]

@raven mist Please DM them with your Steam ID explaining this

[vast ruin]

@shy remnant Any way to get an admin answering on question about spawn rates? Cause moose admin says they cant change it and had to make it 300. So im really curious if rustoria laucnhing 900 pop servers with 300 pop spawns

[marble surge]

raided by the cheater, ggwp

[raw estuary]

its been 5 hours since i gto banned. can an admin please sort it out

[shy remnant]

Rustoria official servers are Vanilla servers, so without having the confirmed information, it should run as Facepunch releases it. Might be confirmed on Force wipe

[shy remnant]

Sorry, I can't log in for some reason. Another admin will have to look at it

[vast ruin]

Ty,ill try to ask again before wipe

[shy remnant]

Appeals can take up to 3 business days

[raw estuary]

really??

so because i got banned for literally doing nothing i cant play for the rest of this wipe

[shy remnant]

!steamid

[glass olive]

Hey, @raw estuary

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Never mind, I just saw your appeal. It is on-going, it is indeed 4h old and you have to wait until the admin responsible of your ban answer

[raw estuary]

okay thank you

[marble surge]

I am sorry but there ain't no way an admin aint logged on and sorted this guy out...

[raw estuary]

frfr

i got banned beacuse i "played with a cheater" but all i did was join another solos team ui so we could allie since we were neighbours

[dire pelican]

Hi Admins - FYI US Monday server - the Outpost has been partially walled off and chokepoints with automatic shotgun traps setup.

<@&874995535881326632> Is partial walling off with shotgun traps allowed on Rustoria?

[acoustic trail]

hi, please help me, I played with a person and he used cheat but I didn't know if I could continue playing on this server

[dense sun]

how do i make a ticket to report cheaters

[raw estuary]

@shy remnant do you know which admin it was

[shy remnant]

I understand, but this could still be associating and associating with a cheater is not permitted (https://rustoria.co/rules/vanilla)

[shy remnant]

I do know but I can not tell you

[raw estuary]

I understand that but may you please try and sort it out

And how am i supposed to know hes a cheater, i get that it looks as if were teamates but i met the guy for about 5 minutes before logging off

[lean pecan]

Hello, the Map Preview Server for EU Medium just gone offline, is there any chance he will come online again tonight

[shy remnant]

You should not add randoms in your team

If you don't trust them

[shy remnant]

I'll ask

[raw estuary]

@shy remnant im sorry but that doesnt make any sense whatsoever

Why would i not add another solo who wants to be allies to my team 😂

[shy remnant]

The rules state clearly: "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."

it is your responsability for who you associate with

It has always been like this

And on multiple Rust servers, it is also the same

Wait for your appeal to be answered, within the next 1-3 business days it will. The banning admin was notified of your appeal

[raw estuary]

Mental

[lean pecan]

t<

[shy remnant]

Thanks for your patience

[lean pecan]

Server coming back ?

[solar wharf]

IS rustoria eu main nice server for duo or is it mostly clans @shy remnant

[reef crater]

Big monuments are contested by big clans but the map is very large

[rapid drum]

I was recently disconnected and banned for alleged cheating, and I’m honestly confused about the reason. I’ve been playing solo with a trap base set up outside the outpost, using only legitimate game mechanics.

It seems possible that someone got frustrated after falling into the trap base and reported me out of anger. If that’s the case, I’d like to ask: on what grounds was I banned? It feels unfair to be penalized without a proper review, especially when I’m not using any cheats or exploits.

I really enjoy playing on this server, but this experience has been frustrating. Please let me know if there’s a way to review the situation or appeal the decision. I’m more than willing to provide any additional information needed.

[spiral jackal]

Build jungle

it’s made more for solo & duo paced.

doesn’t matter the server tbh

weekly for heaps of pvp, biweekly for raids and monthly for tryharding/ building that big base you built on build server

[long wren]

!appeal please submit an appeal

[glass olive]

Hey, @rapid drum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open egret]

can i have assistance?

i submitted a report on the server.

[long wren]

[tired oar]

i am being disconnected from game for 'cheating' can i get some more information on this?

[west osprey]

!appeal

[glass olive]

Hey, @tired oar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tired oar]

i submitted an appeal - but how do i prove i wasn't cheating when no proof of cheating exists...

ridiculous

[open grail]

The appeal process takes 1-3 business days, we review your appeal, you do not need to provide evidence of your innocents unless you feel you have something to add to the investigation

[tired oar]

it can't be from a complaint. like f7 report.

will they provide what happened?

[open grail]

We only ban according to the Official Rustoria rules, if it is found you didn't break them during the appeal your appeal will be successful

[tired oar]

orwhen it happened?