support

[trail marten]

thanks!

[shy remnant]

Pleasure, it’ll be look at asap

[trail marten]

Ticket #f1674a @shy remnant done!

[mellow tundra]

Banned him ~1minute after your first message

[trail marten]

LETS GOOOOO

Thank you guys!

Now i gotta find his base

[north bone]

hello

[shy remnant]

Hello

@cedar willow how can we help you ?

[cedar willow]

Hello, I speak Spanish, but I'm using a translator. I just made an appeal on the website, and I'd like to know if you can help me.

How long does it take to get a response to my appeal? Can I get a SS?

Now I'm going to sleep because I have work tomorrow. I'm waiting for a reply. Thank you very much for your time!

Appeal #11d3f1

@shy remnant

Sorry for so many messages, and I don't know if everything is translated correctly.

[smoky cape]

1-3 business days

[cedar willow]

thanks!!

[wispy plinth]

aden question

[mellow tundra]

sup

[wispy plinth]

i sent u a dm.

[mellow tundra]

just saw

[wild sphinx]

What happens if your appeal? Gets rejected

[long wren]

If the appeal is denied, it is final.

[wild sphinx]

Oh ok yeah it my first time on pc

They the rejected it was I was using recoil scripts

[long wren]

Yep

[rocky harness]

no final map after voting for sea main admin?

[long wren]

The final map is displayed on the website

[rocky harness]

nope

website is showing all 6 maps no final map

[long wren]

please check again, the final map of sea main is displayed 🙂

[rocky harness]

map is very good for clans not for solo duo all monuments are in snow nice choice guys 🙂

[lament verge]

thats his id

hes 100% dma cause hes nz

[long wren]

!ticket

[glass olive]

Hey, @lament verge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[upbeat jacinth]

!ticketr

!ticket

[glass olive]

Hey, @upbeat jacinth

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[reef mica]

i woud like some help

[long wren]

hello what do you need help ?!

[reef mica]

trying to link my steam caount

[long wren]

with website?

[reef mica]

yes i am part of the groop on steam but i dont kn what elce to do

[reef mica]

??

[cloud granite]

Is it normal that on Rustoria Mondays since wipe there is never been a single rain?

[regal osprey]

help me, I can't appeal, the ban has not been detected.

@long wren

[long wren]

ban not found on the website?

[regal osprey]

yes

[long wren]

!steamid

[glass olive]

Hey, @regal osprey

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[regal osprey]

76561198802505486

[long wren]

If there is admin around, he will help you 🙂

[regal osprey]

Thanks, I'm waiting

[neat pumice]

You'll be able to connect shortly

[regal osprey]

Okay thanks for the help.

[eternal bolt]

what is server pop max in medium rustoria eu

[torpid perch]

I can't download the map on Rustoria EU Monday, can you let me download it?

[normal orbit]

What do you mean by download? the file doesn't become available in this channel until 5min before the wipe

https://discord.com/channels/274965952116817920/274966068252901377

[normal orbit]

Completely depends on a number of factors, but usually I see it between 600-800

[empty herald]

Good afternoon, the Rust x5 server is supposedly waiving today, but the Discord info says it waives on Wednesdays.

[warped saffron]

Hello, tell me what time is the wipe on main today???

[normal orbit]

https://discord.com/channels/274965952116817920/1279953303613997087 this channels converts the wipe to your timezoner

[opal seal]

what map to eu mediun

[north bone]

why am i PERM ASSOC BANNED MOD PLS DM

IVE NEVER BEEN ASSOC BANNED B4 MOD DM

[vital meteor]

What map to eu main?

[glass olive]

Hey, @north bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rough pagoda]

Hey guys!~

Trying to join the EU main preview server and i'm just stuck on "You're next"

[modest rampart]

please, can i talk with a support please?

[shy remnant]

Hi ! Can you try restarting your game ?

[rough pagoda]

Have done twice

[shy remnant]

Hi, how can we help you ?

[shy remnant]

Uh, can you verify game files ?

[glass olive]

Hey, @rough pagoda

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[rough pagoda]

That wouldn't change anything since i can join any other server absolutely fine

There aren't specific files that affect joining one server over another

[shy remnant]

Map files does

[modest rampart]

can i talk with you? im at Witing for Support

[shy remnant]

Can you describe your issue ? I am unavailable in voice chat

But most of the issues can be solved in text here tbh

Is it about a ban / reporting someone ?

[modest rampart]

I have been playing Rust for a long time, and when I bought my first account, it was hacked by a Russian who apparently used cheats, and that’s why I can no longer play with the previous account. So, I created another Steam account to play, but I had to repurchase Rust to play with that second account. I think the IP or something might be saved, and I’m still banned because of the Russian who hacked my Steam account on this server. If you could please remove the ban, I would appreciate it.

[shy remnant]

!steamid

[glass olive]

Hey, @modest rampart

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modest rampart]

76561199586400116

[slow harbor]

/force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1749146400:F> (your local time) is the time of the next force wipe and it will happen <t:1749146400:R>.

[modest rampart]

If you need proof of this, I can share my screen and show you everything on my PC so you can see I’m not hiding anything, in case you still don’t believe me

[shy remnant]

You are good to connect as our rules states that you can play with a gameban on another account that is 180+ days old. https://rustoria.co/rules/vanilla

Any new gamebanned alt account would make you ban permanently next time

[shy remnant]

We do not conduct PC check

[modest rampart]

okey

[shy remnant]

But you are good to play now

[modest rampart]

im desbanned?

thanks so much then

[shy remnant]

Nada, tranqui

[modest rampart]

a coño q eres español jajaja

y yo preguntandole a chat que me traduzca ese tocho

[shy remnant]

No soy español, pero me defiendo un poco

[rough pagoda]

@shy remnant Its gotta be an issue with the server

I've got 4 friends getting exactly the same issue

[shy remnant]

I'll forward then

[rough pagoda]

Is there anything i'm missing

LIke do you need VIP to connect to map preview servers or anything

[dusty sorrel]

why i can't join the map preview? i'm stuck on your next

i have vip

[shy remnant]

Indeed, you need VIP to join

[shy remnant]

!steamid

[glass olive]

Hey, @dusty sorrel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rough pagoda]

AYYY okay

Well that makes perfect sense, thank you

[proud ether]

is rustoria eu medium will full wipe or only map wipe ?

[thorny dune]

Map wipe today

[proud ether]

ok ty

[devout path]

Where can I see map

[thorny dune]

You can view upcoming maps for most servers here https://rustoria.co/maps

[shy remnant]

@inland vigil How can we help you today?

[hybrid void]

<@&274971100184576010> i have vip and its not working

[shy remnant]

What is not working ?

[hybrid void]

vip

im in q

[shy remnant]

!vipissue

[glass olive]

Hey, @hybrid void

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[storm light]

rustoria lag 12000 ping

[visual drum]

support appeal

[cedar willow]

@shy remnant hola! buen día ,pudieron revisar mi apelación?hoy hay wipe y nunca pude jugar al srv

[glass olive]

Hey, @storm light

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[shy remnant]

Appeals can take up to 3 business days to be reviewed. We try our best to do it asap (before it hits 3 days). Please be patient we will get to it 🙂

[shy remnant]

I do not see your appeal btw

Oh it was responded already mate

[cedar willow]

sorry

[cedar willow]

gracias!cuando llegue a casa reviso ,en la página?

[tight dagger]

<@&274971100184576010> anyone can talk rq

[shy remnant]

How can we help

[tight dagger]

i was just playing with this guy i met and he admitted to cheating previously, would he be chase banned on his new acount

i have a screenshot of him admitting it

and his new steam id

[shy remnant]

Can you make a ticket https://rustoria.co/support/ with their original Steam ID / the new one and the screenshot / any evidences u have ?

[tight dagger]

i dont know the original steam id

thats why im not sure i can go through the website

i have only their new account and a confession on discord

[shy remnant]

Are they currently playing on Rustoria ?

[tight dagger]

Yes

eu mondays

[shy remnant]

Well, make a report on their new Steam ID and we will try to investigate still

[tight dagger]

thank you

[shy remnant]

Can you DM me their Steam ID also rq ?

[tight dagger]

i will

piwel is best toria admin ❤️

[loud plover]

hypothetically asking, can someone be banned for playing with a cheater if that someone got temporarily eac banned and not for cheating (if this guy was cheating he wouldn't have gotten a temp ban am i right?)

[shy remnant]

Sometimes, EAC can issue temp bans while it gets reviewed. It can be transformed in a perm ban. So, yes whenever someone gets gamebanned, their associated players are temp banned as well

[toxic shard]

Also EAC/FP do issues temp bans for some kinds of cheaters, we saw someone getting temp banned last week for abusing of the gamma

and yes playing with with gammas is cheating

[visual drum]

@toxic shard pls look eu 4500 ticket

[tight dagger]

im just curious, what is the stance on putting your displays brightness to max

ive seen some people do this but im unsure of the stance on if its acceptable

[toxic shard]

there is a big difference between brightness and gamma

[dapper zenith]

i need help from an admin! im stuck on the loading recieving deta after 600 queue that ive past, how to fix it?

can i get a single entry to join without queue? i have proofs im in this recieving data still

helppp im after 5 hours of queue

[wise adder]

<@&274971100184576010> i just got ban for playing with cheater and non of my friend cheating

[mellow tundra]

!appeal

[glass olive]

Hey, @wise adder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dapper zenith]

respond please

[thorny dune]

There is nothing we can assist with game bug unfortunately, you need to cancel connection and reconnect

[dapper zenith]

dude

i was 5 hours in the queue already

[forest steeple]

Be like that sometimes

[dapper zenith]

i found a solution! i alt f4 and than joined and no queue ya

[thorny dune]

Yes, if you can hear game sounds when on this loading screen, you can get lucky and the grace period will work. I'm glad you were able to join back.

[cosmic forge]

!appeal

[glass olive]

Hey, @cosmic forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[green trellis]

!vip

[glass olive]

Hey, @green trellis

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[solar wharf]

wheres is this server exactly located in europe?

[wispy dirge]

Which one

@solar wharf

[solar wharf]

eu main

[wispy dirge]

UK IIRC

[solar wharf]

whats iirc?

[wispy dirge]

If I Remember Correctly

[solar wharf]

alright thanks

[strange panther]

Kick 3 people from the server on Rustoria EU main my friend can't log in he's bored I said so you do it

You heard my wishes thank you

[wispy dirge]

If they don't wish to wait in the queue they can purchase VIP

[strange panther]

Go fuck yourself

[coarse kernel]

Hello sir, can someone help me with this?

I got a 7-day ban from VAC, and now I have unblocked it, please help me unblock the CO and com servers, and I've appealed! Thank you ID:76561199011412748

[mint warren]

You can try to make an appeal

[mint warren]

!appeal

[glass olive]

Hey, @coarse kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[coarse kernel]

Hello sir I have already submitted my application

I've been banned for 7 days VAC, and now it's unraveled, please help deal with it as soon as possible! Thank you

[mint warren]

You need just wait right now. Appeal takes 1-3 business days, but can be more or less based on the situation!

[coarse kernel]

Thank you sir

[mint warren]

Np!

[lament ridge]

are you able to tell what the map will be before wipe, i want to see us small

[mellow tundra]

https://rustmaps.com/map/49945a9385174d95a280763e8fb9ca32

[west axle]

is there any chance that blueprints will stop wiping on rustoria servers?

[solar wharf]

76561199174219219 please ban ragwe cheating only 4 hours acc

[mint warren]

!report

[glass olive]

Hey, @solar wharf

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[covert verge]

76561198122351242 check

[gilded prism]

Hello, you banned me for cheating even though I never played on the server. I was banned for no reason. I just bought the VIP to play.

[analog cradle]

can yall try and advertise ur premium medium server that just wiped lmao, shit is 160 pop an huor into wipe but main is like 1k someohw

[mint warren]

!appeal

[glass olive]

Hey, @gilded prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gilded prism]

!appeal

[glass olive]

Hey, @gilded prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint warren]

Can I continue to help players in the discord channel without having the chat moderator role?

[gilded prism]

Here is your answer and yet I am not unbanned

[long wren]

When was it banned?

[shy remnant]

That was in 2024, seems like it is unrelated to today’s situation tho

[shy remnant]

!appealFR

[glass olive]

Bonjour, @gilded prism

Pour faire appel à votre bannissement ou silence, veuillez suivre ce lien pour soumettre un appel: https://rustoria.co/support/appeal

Si vous avez lié votre discord sur https://rustoria.co/link vous allez recevoir une réponse par un robot en message privé.
Sinon vous allez devoir visiter notre site web pour voir le statut de votre appel.

Une fois que vous avez soumis votre appel, il sera révisé par un administrateur dès que possible.
Noter: Une réponse est généralement donner après 1-3 jours ouvrables mais cela peut prendre plus ou moins de temps dépendamment de la situation.

[long wren]

[gilded prism]

I just bought the VIP EU main I am seriously disappointed I had to play with the skull streamer on a wipe it blocks me

[toxic shard]

c'est fix

attend 2/3 minutes et tu es bon

[gilded prism]

merci marc tu gere de ouff skull a dit tu été une machine

[safe hinge]

broo

i got banned for playing with a cheater that i didnt even know he was cheating and he got banned for association lmaoo he admitted to cheating and my friend who was actually legit got banned for cheating

[digital vigil]

Good evening, I just joined Rust to play with my friends, and I was banned, my account has 7k hours and I never used a hack, I didn't even get to enter the server, I was just trying to connect, I wanted to know the reason for the ban

[safe hinge]

me and my friend found a person to play wipe with who was cheating but we didnt know, the cheater got banned for association bc he was playing legit and letting my friend kill everyone and he got banned for cheating 💀 i got proof the other guy is cheating what do i do???

[mint warren]

Hello, please make an appeal

[toxic shard]

each player need to make an appeal for themself

[mint warren]

!appeal

[glass olive]

Hey, @digital vigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

for their own case, but you just proove that you played with a cheater therefore the only one that COULD POSSIBLY get him ban moved is his friend, since your ban is legit (you told it yourself)

[digital vigil]

I have already appealed but no response has been received.

[toxic shard]

read my message

[mint warren]

1-3 business days

[mint warren]

How long has it been since your appeal?

I think you need just be patient

[digital vigil]

I did it 20 days ago, but they answered me and unfortunately I didn't see it, my mistake, but I wanted to play clean today with my friends

I am going to wait

[mint warren]

I think you need to tell the admins. I'm not an admin in Rustoria. Unfortunately i can't help you. But I still hope that you will be able to play again!

[digital vigil]

ok

[long wren]

our staff will help, you don't have to do anything.

[mint warren]

No problem! I'm sorry, I just like to help people )

[safe hinge]

please help me

i got banned for playing with a cheater who i didnt even know was cheating

[long wren]

!appeal

[glass olive]

Hey, @safe hinge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[safe hinge]

he got banned for association after admitting to cheating

and my friend got banned for cheating bc he was killing everyone

hes perma banned now and the cheater is only banned for 7 days

[long wren]

I think 7 days of ban means association ban.

[long wren]

tell your friend please make.an appeal

[shy remnant]

@untold zodiac How can we help you ?

[shy remnant]

Cheating bans are permanent. I think you are referring to a « Playing with cheater » ban which are usually 7 days minimum

[safe hinge]

yes i know

[shy remnant]

My bad then

[safe hinge]

but my teammate who wasnt cheating got banned for cheating

and the actual cheater got banned for playing with cheater

[shy remnant]

Oh, well they need to appeal

[safe hinge]

my teammate did. i got proof of the other guy admitting to cheating after the ban

[toxic shard]

someone admiting to something is not a proof we can use

anybody can create a discord account and write in the name of someone else

[safe hinge]

yes i know but i had teammate in call aswell

he was streaming his cheats

[toxic shard]

and we are supposed to know the voices ?

[safe hinge]

my bad

[toxic shard]

what tells us it's not your grandfather cheating and your brother playing the role of your teamate ?

[safe hinge]

yo dont know but you know the names

i think the cheater linked his discord aswell

[toxic shard]

hello i'm ecal

[safe hinge]

.

[mild raft]

yo i bought vip for us mmain but im still in q help wwld be appreciated

[long wren]

#payment-support

please make

[mild raft]

fixed itself ty tho

[placid latch]

is there a zerg thing so you can have more than 8 in a team?

[mighty mauve]

waiting for support

[shy remnant]

You may wanna ask your question so we can answer

[shy remnant]

If the Team UI is limited to 8, then no

[unique coral]

i need help

[tall geode]

need a ticket for cheater in rustoria eu main

[raven mist]

!report

[glass olive]

Hey, @tall geode

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[placid latch]

ok

[placid latch]

does us main have ?

[shy remnant]

Team UI: 16 on US Main

[ebon ocean]

hi, can anyone help me with my ticket if you are avaible

[fair heron]

hi, can anyone help me with my ticket if you are avaible

[prisma shell]

hi, can anyone help me with my ticket if you are avaible

[fair heron]

Is anyone currently available please

[tall geode]

<@&274971100184576010> any admin can awnser my ticket ??

[normal sigil]

I just logged on and im banned?

[raven mist]

We'll get to it asap!

[tall geode]

thanks man, bc this guys is clearly ruined my our experience

[raven mist]

You’ll get a reply soon, sometimes it takes a little longer to look into

[fair heron]

Yeah same here I’m waiting for a response got banned for association and it’s so annoying

[raven mist]

Appeals take 1-3 business days im afraid, only the banning admin handles it so waiting in here might take long for an appeal

[fair heron]

Oh damn so I’m not playing this wipe then…

[raven mist]

Did you make an appeal on bans.rustoria.co?

[fair heron]

I made a appeal I believe my name is : )

[clever holly]

Hey are insides allowed?

[fair heron]

yes

[shy remnant]

@untold zodiac ?

[fair heron]

Can you check my ticket

[idle pine]

https://tenor.com/view/shino-shinos-shino-shino-shinoo-gif-4262619438979881844

[long wren]

!report

[glass olive]

Hey, @astral arrow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

appeals take 1-3 bussines days

[wise adder]

<@&274971100184576010> i send a ticket and didnt answer my question

the ticket got denied and didnt get the answer

<@&274971100184576010>

[long wren]

appeals or ticket?

[wise adder]

what you meen

[long wren]

you make appeal?

[wise adder]

yes

[long wren]

If the appeal is denied, it is final.

[wise adder]

The answer was not clear

[long wren]

Are you referring to detailed evidence?

[wise adder]

i want the reason for my friend ban

he have community ban he cant sub a ticket

[long wren]

ban reason?

[wise adder]

yes

[long wren]

It is displayed when he try to connect to the server.

[wise adder]

ban by admin but why?

[wise adder]

why did the admin gave him ban?

[long wren]

We do not share detailed evidence

[long wren]

can you post friend steam64id?

[wise adder]

76561199585817951

so?

[long wren]

If there is admin around, he will help you.

[wise adder]

<@&274971100184576010>

[fallow current]

rage hacker on us rtg

[long wren]

!ticket

[glass olive]

Hey, @fallow current

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

please don tag admin

[fallow current]

no js get on and ban him

[upbeat palm]

fr

like this is sad u let rage cheater on your server

[long wren]

!report

[glass olive]

Hey, @upbeat palm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[upbeat palm]

?

[wise adder]

so i tag who?

there is 6 admins

[long wren]

sorry

[long wren]

#rules please read

and only banning admin can review your appeal

[shy remnant]

Your friend should know the reason. When they connect it is displayed after « Disconnected : [reason here] »

We do not share ban information of players

[wise adder]

what type of cheating did he use?

aim bot at bullding or klling npc with hes eyes or what

[open grail]

We dont talk about how we catch em

[wise adder]

i dont want the way you catch him

[open grail]

Okay then we dont talk about what kinds of cheats they used

[wise adder]

wow

reason cheating what the cheat we cant talk about

wow man

[open grail]

There's good reason for it. Sorry

[shy remnant]

#support message

[wise adder]

You saw him cheating, but we can't do cheating to you like wtf man

[shy remnant]

Please, have your friend make an appeal. The debate is endless

[wise adder]

he have a community ban

[shy remnant]

Well..

[wise adder]

well?

if have community ban then he have cheats?

[shy remnant]

Did I say that ?

[wise adder]

im asking you

[shy remnant]

We can’t see community bans

[wise adder]

so

[open grail]

He's going to need to appeal to steam to get the community ban lifted and then he can appeal for his rustoria ban

[shy remnant]

So they are banned permanently, end of debate. They can’t play Rustoria anymore

[wise adder]

who well wait 10 years to unban him self from a game

[wise adder]

bannd for cheating with no cheats

if you told me that he got ban for the community ban i will Accept that but like you are saying he cheating with no cheats

[west osprey]

what is their steam ID

[wise adder]

76561199585817951

[west osprey]

This player was cheating on our servers, and will not be unbanned.

No need to discuss further

[wise adder]

ok no problem but what did he use

fly hack ?aim bot?

[west osprey]

We do not discuss what cheats are used.

If you'd like to know, feel free to ask them. 🤣

[wise adder]

i asked him

[west osprey]

How did that go

[wise adder]

he was useing nothing

[west osprey]

Sounds like your friend isn't being truthful with you, I'd suggest making new friends.

Regardless, they will not be playing on our servers 🙂

[vital bolt]

Can someone help me, I created a ticket 9 hours ago and it hasn't been answered yet, was I banned for ban evasion? It doesn't make sense

[wise adder]

I heard from my friend but i want to hear it from you

[fair heron]

Bro stop harassing admin and being a degenerate

[west osprey]

You aren't going to hear it from our staff. We've already told you this. Have a lovely day, don't enable cheaters

[open grail]

Appeals take 1-3 business days

[vital bolt]

last time I played was almost a month ago

[vital bolt]

ok guys

[wise adder]

3la zby

[open grail]

If you load the server up it'll give you a ban reason if you need to know

[vital bolt]

yes my ban was for ban evasion

just say that

[wise adder]

admins only know how to suck players cock

uselesss asf

ban for cheating whats cheating we cant tell you like wtf

[shy remnant]

You’ve been answered your questions, or at least what we could share. Now that your attitude is getting worse, I politely ask you to move to #general or just stop debating about this.

Have a wonderful rest of your day

[subtle relic]

what is the typicall response time for support tickets?

[shy remnant]

A ban appeal or a ticket reporting someone ?

[subtle relic]

reporting someone

[shy remnant]

Well it’s asap, there is no specific delay but we do the best we can to answer the fastest possible (after we finished the investigation)

[subtle relic]

makes since. i appreciate the response

[ebon island]

my game is getting fps drops

any way to fix that

like it went full froze for like 0.1 seconds

every 3-5 seconds

[ebon island]

can i minimize my ram usage for rust?

[open grail]

https://www.reddit.com/r/playrust/comments/1b8koah/optimizing_your_pc_for_rust_from_100140_to/

[ebon island]

no

i dont need more fps

i need to fix my frams drops

[open grail]

well following that reddit can help, i get the same stutters occasionally and restarting helps with it

[ebon island]

already reinstall game

[open grail]

theres another thing it could be that might not be your fault, some people do this thing with chat that can have the effect you're experiencing, does it happen on all servers?

[ebon island]

restart pc

[open grail]

have you updated your drivers and lowered settings like view distance?

[ebon island]

Is there a way to minimize rust ram usage?

[open grail]

yes

[open grail]

https://www.youtube.com/watch?v=4IxA1s3VCR0

[ebon island]

Like capped it

[hazy lava]

yo

Is there a way to appeal my ban?

[steady spoke]

can somone look at my appeal Appeal #728fdf

[long wren]

Nope only banning admin can review

[ebon island]

i got 16gb of ram

and its using 14.5gb and my game is freezing

whats the problem

its keep freezing

[warm scaffold]

Ur pc is ass get a new one

[ebon island]

tf

r5 5600x gtx 1660 16gb of ram

its not that bad its decent

[warm scaffold]

Horrible m8

[ebon island]

wydm

but why is ts freezing

im confused

[thin plover]

You'll need more ram for sure

[ebon island]

and when i get shot it dropeed to 0

[ebon island]

u sure its ram right?

[cosmic forge]

guys it says my ban was appealed but i still cant join the server

[long wren]

You should receive a response to your appeal

[cosmic forge]

it says ban already appealed

where do i get the response?

[long wren]

https://rustoria.co/support

appeals take 1-3 bussines days

[thin plover]

More ram will help, used to have 16gb of ram a long time ago and it was bad

[long wren]

thx

[ebon island]

ok

[hidden siren]

hello why cant i upload image to picture frame ?

[long wren]

@storm light what do you need help?

ah

[neat pumice]

Using sil? Likely missing file format on the URL, try adding .jpg to the end of the url

[elder tusk]

Hello, I have a question : idea how to resolve this issue ?

[shy remnant]

Hi! Have you tried restarting your game ?

[elder tusk]

yeah

[shy remnant]

EU Mondays right ?

[elder tusk]

yes

[shy remnant]

https://maps.rustmaps.com/267/083afcc89fe0471d8e42991a2ba1f07d/procedural__4000_jPZDfIYxl0eLvDadLb-WQA.map

You can download the map here ^

And drag it into your Rust , maps/ folder

[elder tusk]

thanks

[elder tusk]

it works thanks

[shy remnant]

Great! Have a great day

[mild needle]

Idk if I should ask this In this chat. But found a teammate in the LFG and he has a vac ban on his steam account. Is it bad if I play w him? It was 1888 days ago idk if I can get in trouble for playing w someone w a ban so I wanna Ask

[shy remnant]

Having a VAC ban doesn’t mean anything. BUT u should always be careful tho as if they are cheating, you’ll get temp banned for playing with a cheater

[mild needle]

Okay thanks, think I just won’t play w him

[proper sierra]

cheater at underwater lab eu main

[glass olive]

Hey, @proper sierra

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cosmic forge]

yo any admin on ive made my appeal for a while now Appeal #a3047f pls check it out need to get on with the wipe ❤️

[uneven grove]

can staff unlink my steam account from my old discord account Steam ID: 76561199168834506

[open grail]

Appeals can take 1-3 business days

[glass olive]

Hey, @uneven grove

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

!unlink

[glass olive]

Hey, @uneven grove

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[uneven grove]

i already do ticket

[shy remnant]

Thanks, but you have to make an unlink request

[uneven grove]

ops request

[shy remnant]

Admins will not be able to unlink you via a ticket

https://rustoria.co/link/requests

[uneven grove]

nono i do request its ok

[shy remnant]

Thanks ! 😊

[jaunty horizon]

Does the time since a ban contribute to appeal consideration? I was banned over 3 years ago when I was 14 and mad i couldnt control the AK so i scripted. Hoping I could play Rustoria again, but idk fi there was a no exceptions policy

[shy remnant]

Have you appealed this ban yet or never did ?

Tbh there is no exceptions for cheating bans, but you are 100% free to make an appeal and have your situation reviewed by an administrator

[halcyon eagle]

<@&874995535881326632> please somone check tickets ffs

[lyric basalt]

no need to tag for it 🙂

[shy remnant]

Tickets are always checked. They are processed in the order they come in, we will get to it or give you an answer very soon

[halcyon eagle]

its been 30 mins tho and the guy has new acc and is clapping everyone left right pre fires so

[lyric basalt]

*13 minutes

[shy remnant]

Investigations can take some time. We are doing our best to deal with your ticket asap, please be patient

[halcyon eagle]

my friend reported him longer tiem ago

okay thanks

just letting you know in case cuz alot of people who are cheating dont get banned by you guys and then 2 weeks later banned by ac

[shy remnant]

Tagging us is just honestly making us slower technically as we have to pause just to give you all those answers which are not helping to things go faster anyway

[strange egret]

Created one aswell 🙂 patiently waiting

[jaunty horizon]

Its pending im kind of just anxious cause its in the air.
I've been mad at myself since, it was the first and only time I used any third party tool. Worst part is it affected my brothers and my dad as well because their accounts are seen as ban evading based on IP.

If my appeal is denied ill understand, but I at least want them to not be affected by it. (I know my older brother is still pissed abt it)|

I can provide ID identification for proof im not just lying about it

TLDR--- My older brother was banned for my mistake based on IP Hes played in 5 rust rivals events and has a good reputation with a lot of content creators and admins.

[shy remnant]

Also, every cheater we catch are banned.

EAC have way more powerful tools to catch cheaters when they are offline. Which makes a lot more sense, also they can toggle on/off.

if they get banned 2 weeks after, it means they were not cheating at the time we reviewed them, cause it is way faster than 2 weeks for EAC to ban.

[halcyon eagle]

they were its just i dont think some guys checked them fully

[shy remnant]

We check every ticket with the same dedication and time.

[halcyon eagle]

yes but from player pov it seasier to tell

[shy remnant]

What YOU see and what WE see is totally different

[jaunty horizon]

bro they do their job dont ping the admins "Wait WHAATT I TOTALLY FORGOT ABOUT BEING A MOD!! cheaters must be running wild! Thank goodness Jenka reminded me"

[shy remnant]

A lot of people claim someone is cheating just because you don’t have all the information.

[halcyon eagle]

noo i played thsi game for 9 k hours its easy to tell now if somone cheating

[shy remnant]

You’d be surprised

[raven mist]

🤦‍♂️

[jaunty horizon]

Guys.... this guy has 9k hours..... HE KNOWS

[shy remnant]

Having 9k hours doesn’t make anyone good at detecting a cheater more than an admin that has an actual view of their POV and all other information by spectating someone

[jaunty horizon]

scrap the anti cheat get Jenka on the case

[halcyon eagle]

well 9/10 ppl i report that dont get banned by ac

[jaunty horizon]

get better

[halcyon eagle]

mb for being legit

[shy remnant]

Careful on that stats cause EAC bans are not always permanent which dont necessity mean they are cheating

[shy remnant]

It’ll get reviewed by an admin, I can’t tell if it’s gonna be denied or not, honestly cheating bans are very permanent but that’s on the admin’s that will review the ban hands

[halcyon eagle]

i mean all of them are new acc tahts alr sus and admins ussually say hes clean then booom hes banned

[shy remnant]

Well maybe they toggled off while spectating them. We won’t ban just because the account looks « sus »

[jaunty horizon]

Actually so annoyed at myself, friends have been wanting to play with me since but because of what I did we have to play on dookie butt modded servers.

Regardless of the outcome I really hope I could talk directly with someone to get my brother unbanned. He has LITERALLY been in 5 Twitch RIvals events. He shouldnt be punished for my stupidity

[shy remnant]

We have admins that have way more than 9k hours just doing admins stuff/catching cheaters for yeaaaars. I do trust all the admin’s answers, if they give you that answer at that moment, it means while they were watching them, no sign of cheat has been detected. In a lot of situations, we do transfer their account for a scan still so it gets reviewed by EAC/FP to be 100% sure we didn’t miss anything.

Our job is done correctly, and I do really invite you to come #staff-applications if you feel you can help us with your 9k hours skills, I am serious

[cinder olive]

[shy remnant]

Our goal is not to let cheaters on our servers, which would be extremely stupid btw

[cinder olive]

seems like scam @shy remnant

[raven mist]

You're a scam

[cinder olive]

question

[raven mist]

Nu uh

[halcyon eagle]

please tell me somone was watching

[cinder olive]

can i join with my chat history?

[halcyon eagle]

jsut now

[cinder olive]

[raven mist]

Join what

[cinder olive]

administration ofc

i want to be above shenzyyy tho...

[raven mist]

[shy remnant]

You must ask in your appeal so the admin responsible of the ban will take notice of your demand and answer you

[cinder olive]

[cinder olive]

btw im still waiting...

[halcyon eagle]

can we show you clips @shy remnant ? we have rn tready me and my friend

[cinder olive]

oi jenka

[halcyon eagle]

one guy is legit no cheats othe guy is cheating

[raven mist]

It'll be there soon!!

[strange egret]

Andre got banned 😦 ?

[cinder olive]

just make ticket and stop crying

[halcyon eagle]

alr did

[shy remnant]

You can for sure upload those in your ticket

[cinder olive]

it's a clear skill issue.

[cinder olive]

haha u wish

[halcyon eagle]

yea what has rust become

[cinder olive]

[halcyon eagle]

cheat v cheat mostly on this game now

[glass olive]

Hey, @halcyon eagle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[strange egret]

why would i wish. you keep the pop alive lol 24/7 on

[cinder olive]

can't beat them? join them!

[shy remnant]

Post them on YouTube / streamable and drop the link in your ticket

[halcyon eagle]

but isnt it easier just to show you on screen share?

okey

[shy remnant]

I am not available at the moment but, it is always better in the ticket so the admin can rewind the clip as much as they want and we keep a record of a potential proof

[halcyon eagle]

yea but any other admin mby

[lapis verge]

cant upload clip in ticket

[raven mist]

Can perfectly add a link to the ticket

[lapis verge]

kk

[raven mist]

So the admin who's actively handling the ticket can review it

[lapis verge]

yeah thank god its not like this ticket is 2 hours old

[raven mist]

And its already been picked up 20 mins after your ticket came in

give us some time, we're not EAC nor robots

[halcyon eagle]

yea but hes done so many sus things already

its crazy

[raven mist]

Maybe from your POV

[halcyon eagle]

prefires shoots true bushes

noooo its visable af from admins pov also some thing how he peaked and shot

[raven mist]

Honestly its not going to speed up stuff if you keep on spamming in here

[lapis verge]

been playing long enough to know who legit and whos not lil bro

[raven mist]

Just patience, and upload the clip in your ticket

[halcyon eagle]

im just wondering whos on this ticket

[raven mist]

Thats honestly, very good for you

[halcyon eagle]

xd

[lapis verge]

thanks bro! Keep up the grind shenzyyy

[raven mist]

Always

[lapis verge]

https://tenor.com/view/discord-mod-discord-dancing-guy-cringe-gif-3173535023585082338

you doing dances?

[raven mist]

Are you done? Lmao

[lapis verge]

https://tenor.com/view/discord-mod-gif-26070007

you and your family?

[raven mist]

Come back when you fixed your attitude

[lean bane]

How many times have I’ve been reported 😁

[wet kernel]

Hello

There is a big cheater on rustoria eu main :

[raven mist]

!report

[glass olive]

Hey, @wet kernel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Please ^

[weak violet]

!report

[glass olive]

Hey, @weak violet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lapis verge]

hello its been 4 hours since report

[wispy dirge]

Did you create a ticket on the website?

[lapis verge]

yes obv

[wispy dirge]

Check the site, you should have gotten a reply.
No old tickets

[hazy lava]

Yoo, is there any way to appeal my ban? Aparently im banned from website or something

[wispy dirge]

?steamid

[glass olive]

Hey, @hazy lava

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hazy lava]

76561199017616357

[wispy dirge]

What message do you get when you go to appeal?

[hazy lava]

(I already made 1 appeal while ago, but Im just want to know if I Can re appeal my ban)

[wispy dirge]

If the appeal was denied then that is the final answer and you will need to find somewhere else to play.

[hazy lava]

There is not even a small chance?

[wispy dirge]

No

[rain ginkgo]

bull river ı need help

[wispy dirge]

What can I assist you with?

[sharp jolt]

hello character won't wake up

hi character can't wake up

[forest steeple]

Hi character can’t wake up

[sharp jolt]

just sleeps and not a single button works

please help

[solar tundra]

Dear Rustoria Administrators,
my steam:
https://steamcommunity.com/profiles/76561198241681838/

I was banned for cheating 6 months ago. I firmly believe this was a false ban, as I have never used cheats or unauthorized software. The only third-party program on my computer was Thunder VPN accelerator. At the time, I was performing well in-game with numerous eliminations, which may have led to excessive malicious reports triggering the ban.
This account represents 750 hours of legitimate gameplay since 2024, and I sincerely hope for the opportunity to return as a positive community member.

[forest steeple]

!appeal

[glass olive]

Hey, @solar tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest musk]

ChatGPT ahh appeal

[frail vapor]

How do i report a cheater through discord ?

[raven mist]

You cannot on discord

[glass olive]

Hey, @frail vapor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fiery niche]

How can something like this be allowed on Rustoria Servers

[tender cape]

i need support pls

[sturdy terrace]

Hey what's up?

[tender cape]

i just got banned in rustoria br main for no reason, im not cheating

[sturdy terrace]

Alright please head to our website over at https://rustoria.co/support and submit an appeal.

[forest steeple]

It’s not allowed yet people still do it

[rain hawk]

dont works dron what do?

[raven mist]

I believe thats a bug that will be fixed at force by FP

[rain hawk]

maybe I'm doing something wrong or I'm not the only one who has encountered this problem

[raven mist]

The identifier stuff?

[rain hawk]

yep

[raven mist]

Yeah thats a FP bug, should be fixed at force

[rain hawk]

Ok thx 🙂

[normal panther]

can i talk to a admin or support

[sturdy terrace]

Not an admin but what's up?

[normal panther]

can we talk

i wam in the waiting channel

[sturdy terrace]

I can't join voice atm, could you write out your problem here?

[normal panther]

i did get banned for playing with a cheater but i didnt know that he was a random i meet we was only in a team we was not even in the same base

i can not do that wih the website i cant log in with my steam

help pls

[sturdy terrace]

If you can't login I don't think there is much you can do unfortunately. I can tell you that the first association ban is usually 7 days so I recommend just waiting that out. If anything you can head to https://rustoria.co/getmyid and post your id here, if an admin wants to check it out.

[mint warren]

Hi! Can I DM you?

I have a question

[open citrus]

Is the administrator there?

[coral jungle]

there are 2 people ban evading on the US RTG server but there is not an option to report someone on that server on the website

[lyric basalt]

Please make a generic ticket on another server and mention that they are playing on RTG

[coral jungle]

ok thanks

where is the website I lost it lol @lyric basalt

[lyric basalt]

!report 😀

[glass olive]

Hey, @coral jungle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[coral jungle]

Thanks

Hey @lyric basalt I got "You are not authorized to create a ticket. If you believe this is an error, please contact management." what do I do?

[lyric basalt]

Hmm if it’s asking to contact management please DM @balmy cypress or @neat pumice 🙂

[coral jungle]

Ok

[static nacelle]

There's a cheater lined up next to me, can anyone ban him?

[brave lance]

!report

[glass olive]

Hey, @static nacelle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[narrow rock]

!report

[glass olive]

Hey, @narrow rock

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sweet hawk]

Check out this steam Id 76561198963119454 brand new account xyl-ÿ1dë$ . Instantly knows exactly were I am on large oil went to peak him through a head peak instantly doubled

[elder holly]

!report

[glass olive]

Hey, @elder holly

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

Whats up?

[plain willow]

Hi is there any admin available or anyone that understands rusts anticheat stuff?

I was gifted a EVGA X20 mouse and was planning to use it as a upgrade for my gaming setup but just realized it allows for macros to be ran like bloody or a4 mice can but i dont really see any info online past 2019 or so so assuming that i'm just remembering pre-aimchange stuff?

Just dont want to load the game up and get a anti cheat ban

[elder holly]

move me

in support

[west osprey]

I'm not in voice

[elder holly]

there is some rage hacker on right now

Q10 in EU SMALL

[west osprey]

Did you make a ticket as well?

[elder holly]

his name doesnt pop up on steam

it'

it's some custom letter name or something

just come give me adequate support in VC

i need my shit back bro this guy killed us 5 times and we lost AKs

[west osprey]

Voice support isn't going to help you anymore than making a ticket, you're welcome to dm me their name.

[elder holly]

i cant type you the name

[west osprey]

We don't interfere with gameplay so we wouldn't be able to assist with this.

[elder holly]

dont interfere with an active hacker ?

[west osprey]

What is your steam ID?

[elder holly]

full on cheating

[west osprey]

We would deal with the cheater, but not replacing loot.

Sorry if that wasn't clear.

[elder holly]

76561199186277873

come on EU SMALL and go to Q10

some guy with russian name

and some guy with 5 stars in his name

doesnt pop up when i try reporting eithero f them

base is in S9

they got banned. can we get the base?

[west osprey]

We don't do that

[elder holly]

so we just have to raid?

what if they come back on ALT accounts

[west osprey]

Yes you'd have to raid, and if they come back make a report and we will deal with them again

[elder holly]

like bro 😭 they took all our guns

can you make the base decay at least 🙏

[west osprey]

Not something we can do unfortunately. Official servers are very strict with these rules.

[elder holly]

ahhh bro like so unfair

[west osprey]

Yeah, people who cheat in this game unfortunately ruin the experience for all the other players

[elder holly]

just give me 2 wooden ladders so ican get in the base and nobody will have ot know 🤫

[west osprey]

Haha I wish you the best of luck!

[elder holly]

i took cheaters off the streets of rustoria , come on bro

surely there is some reward 🎁

[warm halo]

Where to make a cheater repost

i got proof of him having a dma

[west osprey]

!ticket

[glass olive]

Hey, @warm halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[warm halo]

cant report people from rtg?

[ornate terrace]

eu main down

fix it please

[slender isle]

hello

[dusty sorrel]

EU MAIN FROZE

[slender isle]

fix that

main serve is gone

[dusty sorrel]

EU MAIN DOWN

[frigid zealot]

EU Main frozen, probably about to crash

[slender isle]

!!!!!!!!!

[frigid zealot]

<@&274980199668645888>

[west coral]

whats happen with eu main omg is crazy

[west osprey]

Devs are aware

[loud plover]

how likely a rollback is?

[frigid zealot]

Rush them

Everyone does well under pressure

[cinder bison]

LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗ LAGTORIA❗

[vital meteor]

what happened to rastoria maine

what happened to rustoria main?

[forest steeple]

It’s laggy? 😢

[torpid perch]

I was simply beaten to death by ATK for cheating, why?

Hello admins, where are you, I played yesterday everything was fine, and now a day later I get a ban

[long wren]

!appeal

[glass olive]

Hey, @torpid perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

make an appeal please

[elder holly]

!report

[glass olive]

Hey, @elder holly

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[elder holly]

i need support again

[gloomy sparrow]

How can we help?

[elder holly]

i have a full cheater on EU medium

this is my steam id 76561199186277873

[gloomy sparrow]

Please make an report and it will be looked at asap

[elder holly]

he's on right now so i would appreciate if you could do something about him and his teammate

[long wren]

your steamid?

[elder holly]

since they just wiped our loot

[elder holly]

they asked for it before

[long wren]

please get their steamid and report it

[elder holly]

i just made a report

if action can be taken right now, i would greatly appreciate it cause we just snowballed to AK and these mfs just full cheated

[elder holly]

could you please keep an eye on him, we're challenging them @ Arctic and they keep just blatantly ESP-ing and tracing

the sooner they can get banned ,the better 🙏

[long wren]

please make a ticket

[elder holly]

i did and they are still out here full cheating

like hello, 3 hours ago we got them banned in 5 mintues

[snow topaz]

как скачать карту?

[long wren]

Вы можете скачать карту заранее, за несколько минут до ее удаления на этом канале #wipe-feed

[jovial spire]

Не могу написать жалобу на человека, но в репортах сайта его нет, что делать?

[west osprey]

Your ticket will be responded to as soon as someone is available.

[vagrant trellis]

!ticket

[glass olive]

Hey, @vagrant trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

Пожалуйста, скопируйте свой Steam ID и отправьте его нам через тикет вместе с именем сервера и Steam ID.

[vagrant trellis]

admin look at my ticket

please

blatant cheaters

us mondays

[long wren]

we dont take report in discord

[brisk minnow]

how do I get access to rustoria us medium premium

[long wren]

!premium

[glass olive]

Hey, @brisk minnow

To join Premium servers, you need to have $15 of **skins **or item packs in your inventory. DLCs not included. Check here for more details:
https://support.facepunchstudios.com/hc/en-us/articles/25840924689693-Premium-Servers

[brisk minnow]

Thanks I needed like 30 cents

[valid granite]

where can i make a ticket

[brave lance]

!ticket

[glass olive]

Hey, @valid granite

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[karmic plank]

admin brother

drag me to support

<@&874995535881326632>

[crisp crow]

!report

[glass olive]

Hey, @crisp crow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crisp crow]

are admins active?

[long wren]

Hello what do you need help+?

[long wren]

hello sir what do you need help!?

[crisp crow]

very sus guy on rustoria small

[cosmic forge]

yo any mods can check my appeal i have done it for a while now #a3047f

[long wren]

appeals take 1-3 bussines days

[fervent vine]

eu long no BP? please info

[open grail]

#server-info

[stark quiver]

Ticket #f53a6f I can confirm that he is a hacker, please check as soon as possible

[long wren]

Tickets are processed in order of arrival.🙂

please wait patiently.

[trim lantern]

AYO HELI ON MAIN JUST APPEARED AND DISAPPEARED WITHIN MINUTES SPAWN THAT SHIT BACK IN!

<@&874995535881326632>

[long wren]

🤨

[long wren]

!report

[glass olive]

Hey, @vague wren

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[umbral tundra]

I was banned for playing with a cheater, but I've never played with a cheater, what should I do?

[thorny dune]

!steamid

[glass olive]

Hey, @umbral tundra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[umbral tundra]

76561198343819977

the website replied to the ticket that they would fix everything now, but I was banned again for the cheat, although I had never used anything like it.

[thorny dune]

I've just responded to your new ticket as well

[chilly ginkgo]

how do i find out who was the cheater i was playing with since i got banned for playing with one?

[long wren]

If you post your steamid here, the admin will probably let you know here or via DM.

[chilly ginkgo]

76561198272049773

[long wren]

If there is admin around, he will help you

[chilly ginkgo]

thanks!

[ocean thistle]

I've forwarded it to your admin to review. You may include in your appeal that you would like to know who it is.

[chilly ginkgo]

awesome thank you!

[copper osprey]

2 guys cheating in sea main 76561199318897330 and 76561199615772572

[open grail]

!report

[glass olive]

Hey, @copper osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[copper osprey]

76561199318897330 and 76561199615772572 this guys aim soo crazy i think cheating

[stark quiver]

Ticket #eaeb09 My five teammates all say he's a hacker

[open grail]

!report

[glass olive]

Hey, @copper osprey

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open grail]

did you do a report or a ticket?

[stark quiver]

ticket

[open grail]

!report need to do one of these for reporting cheaters

[glass olive]

Hey, @stark quiver

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stark quiver]

You should send someone to take a look, he's still playing PVP and hasn't died before

[open grail]

we have to commit time to every report made, rest assured it will be looked into

[stark quiver]

Oh my god, these people are not even hackers. I really doubt your level

That's why I can't support your server

[lean bane]

Shut up bro

[nova lynx]

I have a problem how i call an admin?

[ocean thistle]

What's up?

[hybrid lily]

Way

How can I solve this problem?

WHO CAN HELP ME??

[nova pine]

Dont cheat?

[west osprey]

Give it 20 minutes. I have fixed this.

[fickle light]

Hi everyone.
Drones not working on Eu main?

[fair heron]

My ticket is still not answered guys what do I do

[valid cargo]

I got banned for cheating on main but I only played for like a couple hours total and didnt even have shit

I dont know how I got banned for cheating

please help

https://steamcommunity.com/profiles/76561199381070851/

@west osprey

[normal orbit]

You will need to create an appeal on our website, this is the only way of having an admin look into your ban

!appeal

[glass olive]

Hey, @normal orbit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid lily]

Everything is gone, I had rocket bullets and C4

[echo thistle]

!appela

admins i create a ticket i have prints i need unban

https://steamcommunity.com/profiles/76561199108071391/

[fair heron]

Me too and have problems of at LFG in here and I’m still banned

[toxic shard]

not sure what you want to proove with this screenshot

[copper igloo]

Banned for chargebacks, when i cancelled my VIP paid for it for 3 months ? when tried to contact support take over 24hrs to resolve so i charged the payments back and as result was banned from rustoria servers... how do we resolve as i do enjoy playing your servers?

[shy remnant]

https://files.rustoria.co/xpiwel/nlbWLHzkt4.png

[quaint sand]

when is the vip update going o happen

like so we can see the map

[dense ridge]

@quaint sand what are u talking about bro

[quick maple]

what can i do if rusoria eu main ban me bec they sed iam cheating

[quaint sand]

wasnt there a vid that said vip people van see map in advance

[toxic shard]

Admins don't have visibility on vips, they refill when other expires

[quaint sand]

o

[dense ridge]

This is already in effect, if you have vip you can see map previews of the upcoming maps in map votes

Idc what Marc talkin bout I think hes drunk

[toxic shard]

people usualy ask this question to know when the vips refills to get the map preview access

[quaint sand]

no i mean i can join a sv and see the map

not from a photo

[indigo wharf]

can i report a cheater on here? im not on a server but im tracking this loser down and got him banned on 2 servers already can i talk to an admin

[normal orbit]

!ticket

[glass olive]

Hey, @indigo wharf

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lone falcon]

!ticket

[glass olive]

Hey, @lone falcon

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cosmic forge]

admins please ive been banned for 3 days already and i appealed please remove my ban i need to get on with the wipe my teammates need help #a3047f

[fair heron]

Support is so dumb I get banned for “looking for group” in their own server (here) and they say I need to more careful what a joke this is

[heavy harbor]

mods I made an appeal for a ban that was over 2 years ago and it was denied can i appeal again it doesnt let me on the website

[fair heron]

They don’t care

[final hollow]

Can I play on your servers if I was recently banned for a week in Rust?

[lyric basalt]

give me steamid and I can take a look

[final hollow]

https://steamcommunity.com/profiles/76561199447095728

[lyric basalt]

try to join

[final hollow]

won't I get banned for 90 days?

[lyric basalt]

no

[shy remnant]

If you mean that you got banned for « Playing with a cheater », it is like a lot of other servers, you are responsible for who you play with.

We do not take responsibility of who is posting in #looking-for-group

Benefitting from the presence of a cheater is not permitted, which actually makes sense because you got an unfair advantage playing with them.

[zenith raven]

Just in Force Wipe the bp restart? I get banned for play with a cheater, so i Will wait the force wipe to try play again

[rigid bear]

I am being admin abused in the post

I just had a hot air balloon of mine destroyed twice in a row by an admin

This is outrageous

[fair heron]

Brother take everything away from my base I had 4 bows if you really want that I just don’t beleive a ban for a week is justifiable because it’s not like ik he is cheating.

Can you at least do me a favor and see if I’m banned for force wipe because I want to play I just don’t know if I’ll be back for wipe or how that works

[hollow cosmos]

mega spam on eu main

been going a while

[shy remnant]

Connecting on any Rustoria server will tell you the ban duration. Usually 7 days for Playing with a cheater

[shy remnant]

!report

[glass olive]

Hey, @hollow cosmos

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense ridge]

admin abuse

[toxic shard]

You are just abusing bugs, you are lucky you are not YET banned

we will take actions until it happens

[rigid bear]

Survival game btw little bro

🤓

[toxic shard]

I agree, it's a survival game, not a I abuse the bugs game

[rigid bear]

How is it bug abuse to kill someone with a hot air balloon while they recycling??

This is a major abuse of your power

[toxic shard]

the fact that the protecting roof is missing is the bug

the same that is present on the other recyclers

[rigid bear]

@echo venture ???????????????

[toxic shard]

he is aware already

[dense ridge]

bro thats not a bug

you have to make a plugin with a roof 😂

[rugged rapids]

how do i report him 76561198171877591****

hes blatant cheating

[hollow thicket]

Rustoria admin abusing, nothing new or strange.

[toxic shard]

bug abuse => we take actions (hot air baloon), not bug abuse you are free to have fun (attack heli on the people buying stuff)

[rugged rapids]

how to report a player

[toxic shard]

!ticket

[glass olive]

Hey, @rugged rapids

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense ridge]

so because you guys havent made a custom plugin with a roof we are "bug abusing"?

[raven mist]

Elaborate

[rugged rapids]

i dont wanna login my steam

[rigid bear]

Admin abuse > Interfering with vanilla gameplay for no reason other than lack of intelligence

[raven mist]

Says the one whos abusing is daily

[rigid bear]

Not a good look for the server, deleting horses, scrap helis, minis and /killing innocent players

[toxic shard]

Am I wrong or someone threaten to change server if we were not allowing the bug abuse ?

[rigid bear]

Shame on you

[toxic shard]

we never /killing people

[rigid bear]

You did /kill me I have it clipped

[toxic shard]

could you share it ?

[rugged rapids]

yeah rustoria admins abuse for sure

[rigid bear]

I've already sent it to your higher ups

[toxic shard]

perfect

[rugged rapids]

they know that chinese 33 has a lotta cheaters but they dont fucking care

no shit

[sudden river]

Guys, please tell me, I accidentally reset the graphics and I don’t remember which one I had, is there any way I can restore it?

[raven mist]

What has this to do with anything? Also makes no sense

[toxic shard]

when did it happened ?

(i'm looking at the logs and can't find any recent admin activity refering to it)

[rugged rapids]

wdym it has nothing to do with it

[hollow thicket]

Deleting players Horses/Hot airballons with the excuse that they are bug abusing. There is no rule against players bringing horses to heli pad or players crushing people with hot air balloons.

[sudden river]

Guys, please tell me, I accidentally reset the graphics and I don’t remember which one I had, is there any way I can restore it?

[toxic shard]

No need, there is a rule against bug abusing in general

[raven mist]

Pushing horses to bug out helis is bug abuse

[hollow thicket]

Define bug abuse

[toxic shard]

Any game mechanics not intented by the devs/admins or aknowledge

[raven mist]

So . Horses should do that to helis in your opinion?

[toxic shard]

Killing people in a SAFEZONE where people are supposed to be invincible is an abuse

[hollow thicket]

Crushing people with hot air balloons has been in the game for years. It's clearly intended that balloons and scrapys kill people when landing on top of them

[toxic shard]

was never a priority to fix it, but it is recognized as a bug

[hollow thicket]

You recognized it as a bug, not facepunch

[toxic shard]

how would you know ? did you contacted them ?

Becasue right now it's quite the opposit, we are working on it to get this fixed asap

[grand oar]

Definitely admin abuse, its not a 'bug' lol. Admins just don't like hearing the complaints so they think they can intervene.. like over protective mother's on the playground. WELCOME TO RUST.

[toxic shard]

At the end of the day if you are not happy with this situation, you are free to find a server where admins a more lineant with bug abuse

you already threated us of leaving the server

[rigid bear]

what are you even trying to say

[grand oar]

or we can take the clips to higher up's /bring in BETTER admins.

ez

[raven mist]

Go ahead

[toxic shard]

We are all aware, it got brought to the owers/managers/creators of the community

and the action we are taking has already been validated

even FP is aware of it

[grand oar]

Have the devs take away the mechanic that allows vehicles to deal damage, then you can start removing people's property.

[toxic shard]

We are blockign the bug abuse while we fix it, the second possibility is a ban for bug abuse until it get fixed

[grand oar]

lol still thinking its a bug is comical.

[toxic shard]

For now the decision has been made to block you from doing it, but that might change anytime

[rigid bear]

https://tenor.com/view/erm-aksuali-veli-vel-nerd-nerd-emoji-gif-11908435316515627035

[toxic shard]

Now the case is closed from our perspective, feel free to complain as much as you want, the situation won't change

but in #general not support (all following messages refering to this situation in #support will be deleted)

[grand oar]

marc must have the softest hands...

[shadow lotus]

(sorry about my english)

[fleet raft]

I am kicked from the server raustoria.co - sea main and from raustoria.co - sea long because of advertising how to remove it here is a link to my steam account https://steamcommunity.com/id/asdfsdvcx/

[toxic shard]

#support message

[shadow lotus]

sigh Ive posted in the wrong channel and everything got deleted instead of copy pasted :/

[long wren]

banned?

[fleet raft]

It tells me that I am being kicked because of some ad

@long wren

[long wren]

!appeal can you try?

[glass olive]

Hey, @fleet raft

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fleet raft]

I submitted it, but where will I get the answer?

I submitted it, but where will I get the answer?

@long wren

[lean bane]

Do I just wait the time out for my ban and I’ll be fine after I got banned for playing with cheater but we didn’t know he was and nor did I invite him to the team he was a random we played with

[long wren]

website

and appeals take 1-3 bussines days

[fleet raft]

Ок

[gloomy sparrow]

@vague marlin how can we help?

[vague marlin]

hey

this guy keeps throwing hard r him and another teamate

[gloomy sparrow]

If they are typing it please make a report on : https://rustoria.co/support/report

If he is saying it in voice chat im afraid we cant do anything about it since we dont moderate voice chat.

[vague marlin]

i have screen shots....

[gloomy sparrow]

Please make a ticket on : https://rustoria.co/support/report and we will take a look asap

[vague marlin]

just made a ticket

hopefully get these racist kids off the server

[long wren]

huh,

[cloud kernel]

bro help pls

[long wren]

I didn't understand is it related to rustoria?