support

[sturdy terrace]

Hey please note that the usual response time on appeals is 1 - 3 business days.

[pine apex]

ok thank you

[tall jay]

Can you tell me why I was banned? I logged into the rustoria Eu-Long server and I see Disconnected:Cheating I've been playing on your server not too long ago and I haven't used any cheat macros for a while

https://steamcommunity.com/profiles/76561199382848492/

[lyric basalt]

Check your appeal

[tall jay]

thanks

[pine apex]

where do i check it

[long wren]

https://rustoria.co/support

[valid wave]

When loading the map, it issues
Disconnected: Couldn't Download Level:
procedural_3500_hZYRVbYb9kOG2yaqtXESwA (Unable to complete SSL connection)

[limber lion]

++++

Can you tell me why I was banned for playing with a cheater the first time I logged into the server?https://steamcommunity.com/profiles/76561199656036231/

😩

I went to EU Monday for the first time and as soon as I got loaded on the beach I immediately got banned

I had never played Rust before and I had never played on Rastoria servers either

[cinder olive]

WILLOW BANNED took them 2weeks but #profit

[crystal prism]

VPN ban

For a long time in the past, it was completely ignored

[tawny silo]

how do i report cheaters here in discord?

[shy remnant]

!report

[glass olive]

Hey, @tawny silo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

have you submitted an appeal

[clever lance]

Can i get a answer on my appeal ?

[solar grove]

Appeal #abc792

[near trellis]

So its been a day I filed a appeal I got temporarily falsely banned for playing with a cheater

the Admin told me that my banning admin hasnt been online ever since

[near trellis]

I was playing solo

will I ever get a reply

the only solid proof I had standing was my base but it appears it decayed now of so long the response takes

#5110a3

[severe girder]

rfrf23cyka in LFG is phishing steam accounts

be careful

[sturdy terrace]

Hey please note that the usual response time is 1 - 3 business days. I appreciate your patience.

[sturdy terrace]

Hey could you DM me some evidence so I can forward it to the admins?

[severe girder]

yh

how do i DM u?

[sturdy terrace]

You should be able to click on my pfp and click "Message"

[severe girder]

says i cant

[frail wedge]

Hi Supporters/Admins, can some one have a look into this Case? -> https://rustoria.co/support/ded58b
I think the whole Group is not playing legit.

[limber lion]

Appeal #1ef67b

[tough pasture]

how to report smone?

[eager moth]

how can i fix that?

[sturdy terrace]

!report

[glass olive]

Hey, @tough pasture

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glacial meadow]

Hi i cannot create a clan on the website have tried multiple different names but gives me an error and tells me to contact support...

[cinder olive]

skill issue

[wicked grail]

can someone show me why im banned i havent played rustoria for a long time, and i tried to connect before and it just said i have been cheating when im not a cheater 🤷

[mellow tundra]

!appeal @wicked grail

[glass olive]

Hey, @wicked grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked grail]

it says i have already appealed

@mellow tundra but i havent gotten no answer

[winter gust]

i have a question if a group gets banned for cheating and they were cooking yoi before is their any way we can get their base to go away so we can get the loot??

[thin plover]

no we do not do that

[mellow tundra]

You have an active appeal open?

If that's the case, you'll just need to wait for staff to assist you

[wicked grail]

it says i do but i cant remember making it

i must of made it a whilea go i cant even remember

[mellow tundra]

Well you should be able to see if it was accepted/denied

That will be the decision regarding your ban

[wicked grail]

where would i see because i cant see anywhere

[long wren]

don't see your appeal on the website?

[wicked grail]

no

[long wren]

what is the status of the appeal?

[wicked grail]

wdym sorry im not that good with english

[thin plover]

it was denied a few months ago

[long wren]

😮

[wicked grail]

it was denied?

[thin plover]

from what I can see yes

[wicked grail]

Can i re appeal

[thin plover]

no

[golden violet]

can i re appeal

[wicked grail]

what if i didnt do anything wrong though

[long wren]

Mmm what do you need help?

[golden violet]

i need help with getting my friend unbanned

[long wren]

!appeal

[glass olive]

Hey, @golden violet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden violet]

so should i appeal for my friend?

[wicked grail]

does anyone know why i got banned?

[thin plover]

no only your friend can appeal

[golden violet]

but he cant appeal

[thin plover]

how come

[golden violet]

he got denied

[thin plover]

then the decision is final

[golden violet]

but it was months ago

give him another chance

[thin plover]

no

[golden violet]

if he buy rust on another account can he play?

[thin plover]

no

[golden violet]

why

[thin plover]

[golden violet]

?

[long wren]

!?

[golden violet]

why not

?

[wicked grail]

bbbbut i werent even cheating tho[

[thin plover]

ok you guys been answered already, you will have to find somewhere else to play

[golden violet]

who is u

but why cant he play on anopther account is he hwid banned?

[wicked grail]

but rustorias are the best and we used to always play it

[thin plover]

because if he's banned from here then he's not welcome to play here

[golden violet]

but u wont know

[wicked grail]

the fact i genuiniwilly didnt do anythign wrong is tghe most annoying part

[tulip chasm]

Guys, what should I do? My friend is not allowed onto the server. It says dissconnect cheating, although he doesn't have any cheats and he never had any.

[golden violet]

tahts what it says form e on rusty moose and rustafied

[long wren]

!appeal

[thin plover]

he can make an appeal

[glass olive]

Hey, @tulip chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked grail]

!appeal

[glass olive]

Hey, @tulip chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden violet]

!appeal

[glass olive]

Hey, @tulip chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tulip chasm]

is it possible without an appeal?

[golden violet]

my friend said that hes gonna buy a new steam account and buy rust so dont ban him bro where just trying to have a fun gaming experience

[forest steeple]

bro wut

[golden violet]

?

[forest steeple]

that's ban evading XD

[golden violet]

whats that

[forest steeple]

omg

crazy take over plz its to early for me

[thin plover]

no need to entertain him

[wicked grail]

guys calm down

[wicked grail]

is there any other good rust servers to play

[forest steeple]

toria

[thin plover]

no need to entertain him as well

[wicked grail]

im banned i think

[long wren]

dms

[thin plover]

no

[tulip chasm]

ahhh

thanks

[frail wedge]

US LOW POP LAGGING AS HELL <@&274971100184576010>

[glass olive]

Hey, @tiny meteor

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Please, you do not need to callout people in chat / discord anything. just make a ticket

[civic glade]

smae thing happened with me

they havent answered yet

been 4 days

[frail wedge]

!appeal

[glass olive]

Hey, @civic glade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gusty radish]

could you give the status to the premium server to too many new accounts that have an "o" level of incentive and use cheats@versed quartz

[raven mist]

Premium wouldnt change that

[civic glade]

what difference will it make doing another appeal?

[gusty radish]

Within an hour, 10 readers with a zero level of steam entered, only created, and were banned after an hour or 2 hours.@raven mist

Rustoria eu long check the ban statistics@raven mist

[raven mist]

I get wat you're saying, but premium will still allow lvl 0 accounts or new accounts as long as they buy some skins

[gusty radish]

https://steamcommunity.com/profiles/76561199788019321/@raven mist

if they have an inventory for $15@raven mist

[raven mist]

Correct

[gusty radish]

these accounts don't have skins at all, they're like this one that I dropped@raven mist

[raven mist]

Some new accounts do, however we have no plans at this moment to make any more servers premium - also we would need to get approvement of Facepunch to make more servers premium

[gusty radish]

@raven mistRustoria EU long help server Laaggggg

[near halo]

<@&274980199668645888> 963622858544791603 ur welcome bbg

[lime scarab]

how come i only get 1 vote in map voting even when i have vip? it expires on the 16/05/2025 but when i vote it only adds 1 vote

[cerulean hinge]

is there any admins on mondays right now i need help finding a lost stash i put one down and for some reason it wont come back up

[normal orbit]

I'm afraid that admins won't be able to help with that. they won't interfere with g ameplay like this

[cerulean hinge]

is ok i found it for some reason it was being super difficult thank you tho

[marble viper]

Hello, our neighbors killed us a lot of times, took AKs and put vending machine with advertisement of cheat store in discord admin please dm me

[glass olive]

Hey, @marble viper

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dark mural]

what kind of vape for a medium

[sturdy terrace]

You can check out all wipe times for all our servers in #server-info

[uneven latch]

@tight chasm hey

Can u accept my friend request sir.

[dark mural]

What time is the vape on the medium moscow time

[normal orbit]

https://discord.com/channels/274965952116817920/1279953303613997087

[dense flicker]

@balmy cypress @shy remnant can i please play toria

its been 365 days brooo

[mild needle]

am i gonna get in at some point or am i just loading into nothing?

[sturdy terrace]

Hey you need VIP for the specific server you're trying to join the preview server of.

[mild needle]

oh ok thanks

[compact elk]

What time will the wipe happen tomorrow on the Rustoria EU Medium server?

[knotty turtle]

<@&874995535881326632> can you do my appeal pls

[minor temple]

What's your steam ID?

Can't makes promises as it might not be my ban but i can check

[sturdy terrace]

You can see all wipe times in #server-info

[dense flicker]

<@&874995535881326632> can you please give me a second chance, its been 365 days

[solid geyser]

!appeal

[glass olive]

Hey, @dense flicker

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense flicker]

i appealed and got denied, its been 366 days

ugh i just wanna play rustoria again

[solid geyser]

sorry man nothing much i can do from here

[dense flicker]

i just want a second chance

[minor temple]

If you have been banned for cheating whilst on the server we do not give second chances

[dense flicker]

i got banned for ban evading

[dense flicker]

never cheated on rustoria servers, never will

[minor temple]

If you send all your accounts i will take a look

[dense flicker]

can we take this to dms?

[dense flicker]

sending in dms

[granite hamlet]

any admin? i need help can anyone deal with my ban? Appeal #1c9d3f

[dense flicker]

its in dms

[granite hamlet]

@minor temple can you help me

[shadow ore]

I have a question, I have less than 1000 hours and practially never play this game but for some reason it says ive been "Disconnected: Cheating" even though ive never cheated or played with cheaters. Can someone help me?

[minor temple]

!steamid

[glass olive]

Hey, @shadow ore

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[minor temple]

If you give it 10 minutes you should be good to connect to the server again

[shadow ore]

what should i do with my steam id

[granite hamlet]

@minor temple ty

[lean pecan]

Hello my friends, can i download the Rusotira Preview Maps to host them on my own server to test ?

[granite hamlet]

@granite hamletAppeal #14fde5 this is my friend the same to me

[minor temple]

They should be sorted as well

[shadow ore]

@minor temple i have my code should i send it over to you?

[minor temple]

You can post it here

[shadow ore]

76561198445379341

[granite hamlet]

@minor temple i cant connect i unban in 6D can you help me

[vagrant flume]

I cant connect to preview server map1
i have a vip on eu main

[shadow ore]

@minor temple sorry to bug you hows it lookin?

[granite hamlet]

@minor temple Ticket #847f94 can you remove the unban 6 D

[minor temple]

Hi I've had a look into it, if you want to appeal further you will have to do that here https://rustoria.co/support/appeals

[shadow ore]

@minor temple i submitted an appeal is there anything else that i should do to help the process?

[misty scroll]

No

[shadow ore]

ok thanks so much

[bold glacier]

HOW DO you load into the map early to check it out?

[long wren]

need vip and staging branch

[bold glacier]

ok thanks

[shadow ore]

Could i please get my appeal looked at? Appeal #4bc00f

[long wren]

!vipissue

[glass olive]

Hey, @foggy pelican

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

Submit a #payment-support ticket and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[brittle thistle]

how do i report a cheater

[long wren]

!report

[glass olive]

Hey, @brittle thistle

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

we dont take reports in discord

[mystic anchor]

Why can't we load the preview maps?

[brittle thistle]

any admins here?

[dense ridge]

his name been gorklon for weeks bro if ur gna try to drain ppl atleast use ur brain

retard

@echo venture ban this indian

[proven oriole]

!appeal

[glass olive]

Hey, @proven oriole

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

need vip and staging branch

[long wren]

hello what do you need help with !?

[rich cloud]

Hello can i speak to any admin, i got banned and dont have a clue why, i'm sure that was mistake bby some automatic antycheat, im playing on EU mondays for a year or so

im on chit chats #1

[brittle thistle]

i sent you a msg

[long wren]

!appeal

[glass olive]

Hey, @rich cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

make an appeal or ticket?

[brittle thistle]

i did

[rich cloud]

!appeal

[glass olive]

Hey, @rich cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[past fox]

theres a hacker in rustoria us mondays ign is igor steam id is 76561199691682206

[median elk]

what is going on on mondays instantly getting head shot by sewer branch can i talk to some one please

[rich cloud]

I've submitted a appeal, can someone check it or talk to me on Chit Chats #1

litterally any admin please

[wispy dirge]

Hey there, what is the ban reason?

[rich cloud]

cheating, but i have never cheated in my life and i have strong arguments that i've been baned bby mistake

"cheating" *

Mr.Watykan is my steam account, i have linked it

also, on my appeal there is EU Main, but i was playing on EU Mondays, idk if it affects anything

but please help me somebbbody

[tiny zodiac]

can an admin check out US mondays player 'Surr' he is beaming people w/ bolty in impossible ways through windows and stuff at 300 meters prefiring and what not its nutty

[stark rose]

how can I see the Clans that are going to be playing for rustoria us medium

[long wren]

!report

[glass olive]

Hey, @tiny zodiac

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy dirge]

Please wait 15 Min before trying to connect and you should be good

[rich cloud]

if i've lost my base because of the ban, can someone get my base back?

like is it possibble to get my stuff before ban ?

because now i have to start over probably, not bbecause of my fault and its 2.nd day of wipe

[wispy dirge]

I'm sorry but that is not something that we do.

[coral inlet]

help me to unbanned

eac already unbanned my game ban

becacuse they false ban me

i am still ban in servers

[fading kernel]

how to apply to become an admin on toria?

[long wren]

#staff-applications

[oblique vigil]

can you fix sea main bot

[thin plover]

unless you have extensive experience in administration at other Rust servers, you're not getting admin right away

[fading kernel]

ive got experience tracking down alts etc and have a very good knowledge of how the game works but i dont have any past admin experience

[dense pelican]

Appeal #ed9ac5 please look into it was from a vpn and i need to get bps lol

[timber marten]

Why does it show that "Cheating" when I join the server?Can any admin explain this?

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @timber marten

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timber marten]

The appeal has been submitted please process it as soon as possible Thanks teammates are waiting for my blueprint

[exotic drum]

@long wren is there grace period

wifi dropped and i reconnected

stuck in q

[long wren]

Yes we have 2min grace period

[woven stirrup]

FIX ur shit .... unban me

!appeal

[glass olive]

Hey, @woven stirrup

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woven stirrup]

so fucking stupid .. im losing my base

idiots

[raw linden]

Is there an administrator online?

[crude hornet]

Whats up

[lyric basalt]

hi

[mental leaf]

Is there rules to past gamebans?

[woven stirrup]

unban me i got false banned says cheating when i try to log ....

[lyric basalt]

!steamid

[glass olive]

Hey, @woven stirrup

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[woven stirrup]

76561199369422647

[keen phoenix]

when does sea main force wipe

[mental leaf]

Do I understand this right this only counts for vanilla servers as stated in the text?

[lyric basalt]

Fixed it for you, please wait 15 minutes before connecting

[woven stirrup]

thank you so much bro 😄

[lyric basalt]

That counts to all our servers, I just took a pic from Vanila rules

[mental leaf]

okay

[lyric basalt]

No problem 🙂

[night dragon]

I be banned need Admin help

[lyric basalt]

!steamid

[glass olive]

Hey, @night dragon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[night dragon]

76561198103393083

[lyric basalt]

Fixed it for you, please wait 15 minutes before connecting

[night dragon]

Is it VPN IP problem? If is, I can use other VPN for new ip

Thank you @lyric basalt

[night dragon]

Still cant login in game

[night dragon]

Wait 35 minutes still can’t join in server

Do you mind check my account status?

[lyric basalt]

Will look in a minute

[night dragon]

resolved？

[wide seal]

Appeal #beabbf Appeal #515441 me and my teammate got false banned, check it out please. our base is decaying

[sturdy terrace]

Hey please note thay the usual response time on appeals is 1 - 3 business days.

[night dragon]

The admin help me unbanned but I have wait 1 hours still can’t join in server. @sturdy terrace

[nocturne bone]

Appeal #7aa51d got false banned, check it out please.

[long wren]

only banning admin can reply

[night dragon]

I be banned need admin help

[long wren]

can you post steamid ? https://rustoria.co/getmyid

[night dragon]

76561198103393083

[long wren]

i will forward msg

[night dragon]

Thank you

[lyric basalt]

Fixed again, please wait 15 mins before logging

[night dragon]

76561199524144917 my team member. Same problem

[nocturne bone]

Appeal #7aa51d got false banned, check it out please

I tried to log in from another account, same problem

76561199381877449

[gusty torrent]

Can someone tell me why i cant make a ticket on the website: "Woah, slow down
You are not authorized to create a ticket. If you believe this is an error, please contact management."

[dusky sluice]

admin can you please help and check my house is about to melt ta Appeal #1f19fd

[torn lichen]

how much is ban for playing with cheater?

[lyric basalt]

Thats becasue you are trying to upload a large video

Please upload it to youtube or streamable and paste a link

[olive crow]

hello i cant join any server 933249221 disconnected cheating

[gusty torrent]

I uploaded a screenshot only.

[lyric basalt]

1st offense usually 7 days§

[nocturne bone]

@lyric basalt

[night dragon]

76561199524144917 my team member. Same problem banned by VPN

[gusty torrent]

I made a ticket about how im getting "disconnected: cheating", when ive never used cheats. 76561199135842559

[olive crow]

933249221 error disconnected cheating pls help cant join any servers

[lyric basalt]

Fixed tell him to wait 15 mins

[lyric basalt]

!steamid

[glass olive]

Hey, @olive crow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

You need to wait for a reply on your appeal

[olive crow]

76561198893514949

[nocturne bone]

@lyric basalt Please reply to my message

[lyric basalt]

Fixed it for you, please wait 15 mins before joining

[olive crow]

thnx

[gusty torrent]

is it possible i got banned bc i used a vpn one time?

[lyric basalt]

Please wait for a reply on your appeal

[sick tree]

hello, can i get help, i got banned 2 last week for ban evasion, admin said they already lifted it but last week i still cant join. queing now on SEA Main, my steamid: 76561198316701416

[dusky sluice]

@lyric basalt Appeal #1f19fd can you check please they come raid im not join server

[lyric basalt]

Fixed it for you, please wait 15 mins before joining

[sick tree]

ok thanks

[lyric basalt]

You can expect a response soon on your appeal

[dusky sluice]

Bro how many years have I been playing? What does this mean? Are you doing this so people can raid me? @lyric basalt

[polar compass]

hello can i use exitlag ?

in eu main ?

[dusky sluice]

you are very unfair RUSTORIA

[thick kernel]

How do I enter the server to see the map? I try to enter but there is no slot. I wanted to enter to see the BR main map.

[long wren]

we allow vpns

[lyric basalt]

Use staging branch

[nocturne bone]

I've been waiting for 2 hours and there's no response and the ticket is in the US and I'm playing in the EU

[dusky sluice]

You banned me without explaining the reason and you are not removing it, can you tell me why? pls

[lyric basalt]

Hey please note thay the usual response time on appeals is 1 - 3 business days.

[stable shore]

Where do I get support for a refund?

[north juniper]

Same, I was banned for no reason

[lyric basalt]

#payment-support

[near halo]

yo admins help me pls why i get ban (cheating)?

for nvm

i play 1 day max

https://steamcommunity.com/profiles/76561199580044566/

[wanton kraken]

where can i see EU MEDIUM map?

[thorny dune]

Hey there, you should now be able to connect

[thorny dune]

You can view the map here https://rustoria.co/maps/vanilla_medium_eu

[dusky sluice]

<@&274971100184576010>

[balmy cypress]

?steamid

[glass olive]

Hey, @dusky sluice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusky sluice]

@balmy cypress 76561199655970988

[balmy cypress]

https://discord.gg/7xwmcxQd

[dusky sluice]

invalid

[balmy cypress]

Join waiting for support voice

the link works for me

[dusky sluice]

@balmy cypress

[glacial rivet]

yoyo whats the new server ip cause last time the normal IP from ⁠#serverinfo didnt work.
This one didnt work last time: connect main.rustoria.uk
so someone of your support gave me this one and it worked: connect 208.103.169.247:28010
is it gonna work again?

[dusky sluice]

@balmy cypress thank you bro

[mental steeple]

550 slots on Medium its all????

[wide seal]

i got banned for playing with cheater when my teammate is not a cheater🥀
help me please my base is decaying. my profile - https://steamcommunity.com/profiles/76561199838945687/
teammate profile - https://steamcommunity.com/profiles/76561199850251229

[balmy cypress]

Since you were playing with a cheater, you are banned for 7 days

we cannot speed that up

[mental steeple]

550 slots on Medium its all? How does it work, there's another 500 people queuing?

[hallow furnace]

stuck on warming prefabs 4172/4172 can disconnect? without queue protection

[brisk basalt]

im here waiting for @lyric basalt

[dense vault]

How do I enter the preview map server, but I can't even do it with the staging branch.

[worn geode]

i am trying to join but i am getting kicked for cheating

havent played for months, why?

[lyric basalt]

Send me DM

[dense vault]

@lyric basalt u can help me?

[worn geode]

@lyric basalt ?

[blissful bronze]

max slots ?

[marsh vapor]

more medium slots pls

[mental steeple]

yea bro... its all(

[mental steeple]

+++++

However 600 slots on Medium PLS

its Cringe

@lyric basalt Pls expand to at least 600 slots on Medium Eu, 500 people queue...

[marsh vapor]

medium slots pls

[long wren]

we cant..

[long wren]

!slots

[glass olive]

Hey, @marsh vapor

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[marsh vapor]

ty!

[untold carbon]

Is there any way I can transfer fund to another account?

[balmy cypress]

please use #payment-support

[vagrant dawn]

hope your on your a game today were coming hot toria main

[eternal portal]

!slots

[glass olive]

Hey, @eternal portal

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[dire slate]

wtf

[long wren]

are you use staging branch ?

[dire slate]

yes

[mental steeple]

Nice system

[dire slate]

why cant i connect?

[lean perch]

<@&874995535881326632> it's been 3-4 days since i send an Appeal and noone responded even on discord when i wanted answers, why i have a ban when i never cheated on rust, i didn't play rust in a long time due to exams and when i wanted to play said Disconnect:Cheating...
Appeal #dd395d

[raven mist]

Seems like your appeal is 2 days old

And the banning admin is assigned to it, will be reviewed asap

[pale copper]

is it only me that hasnt gotten my twitch drops yet

[lean perch]

Thank you ❤️

[dire slate]

0 ppl on the server and is a queue

why cant i join the server 0 ppl on and is a queue

[raven mist]

Are u VIP on us medium?

[dire slate]

yes

[raven mist]

Ru sure you're joining with the correct account?

[dire slate]

yes

[gusty torrent]

An Admin just denied my appeal, can i know the reason for it?

[raven mist]

Ru joining on staging or normal client?

[nocturne bone]

76561199381877449 An Admin just denied my appeal, can i know the reason for it?

[dire slate]

i was on staging and it didn't work now i am on normal

and it dont work

[long wren]

When you try to connect to a server, a reason is displayed.

[raven mist]

Strange, will forward it internally

Whats your steamid?

[nocturne bone]

It says cheat but I never use it.

Can you help?

[dire slate]

76561199138933097

[green trellis]

!vip

[glass olive]

Hey, @green trellis

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[raven mist]

Ty!

[long wren]

If your appeal is denied, there is no other way.

[raven mist]

Yeah forwarded to our devs, awaiting their feedback

[dire slate]

ok

[gusty torrent]

An Admin just denied my appeal, can i know the reason for it? 76561199135842559

[long wren]

When you try to connect to a server, a reason is displayed

[gusty torrent]

Yea, and i know i got falsely banned for "Cheating" when i used a vpn by accident

[long wren]

If your appeal is denied, there is no other way.

[gusty torrent]

i made an appeal ticket and i just want to know the reason the admin denied it

[bronze pivot]

I opened the box and was kicked out of the server, when I entered the game, the queue began

[woeful jolt]

Hillarious

[runic jacinth]

yo

am i able to get a mod or admin to check someones account im gonna play with for me? his acc is kinda fishy and he says hes banned on toria for association. would like someone to verify if possible

[modest blade]

.

[long wren]

!appeal

[glass olive]

Hey, @runic jacinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

please forward this msg

[potent kernel]

Hi, I would like to know why my ban appeal was rejected. And to see evidence of my cheating. Please reconsider appeal #515441, I am not a cheater and I have evidence of it with my gameplay footage.

[long wren]

We do not share evidence

[potent kernel]

this is ridiculous, please reconsider my appeal.

[runic jacinth]

im not trying to appeal

im asking if someone can check what hes banned for before i play with him @long wren

[long wren]

The reason for the ban will be displayed when you try to connect to the server.

[eager haven]

When I try to enter the preview server for the map, having purchased the VIP, a server required update message appears

[long wren]

If your appeal is denied, it means the admin has solid evidence.

[long wren]

Which client did you try to connect the preview server with?

[eager haven]

Staging Branch

[runic jacinth]

im not banned

is enlgish hard bro?

im asking about someone else

[long wren]

You can forward it to your friend.

im just told you how to check the ban reason lol

[mint sphinx]

how do i make a ticket

[sturdy terrace]

!ticket

[glass olive]

Hey, @mint sphinx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mint sphinx]

i got banned for cheating and then unbanned because i put an appeal in the website because on god i wasn't cheating and i got approved and an admin said im unbanned but i go to join toria main and im still banned

i literally put an appeal in and it got approved

!ticket

[glass olive]

Hey, @mint sphinx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mint sphinx]

Im just confused ive never cheated before, i legit was playing last week and i went to get on today and it said im banned for cheating. One of your admins can do a pc check or whatever you gotta do but im putting it on god i have never so im just trynna play bro. Also whoever is reading this could do me a favor and at least dm me how long it will take to get me unbanned @ "quilsh." on discord. Thanks guys

Rustoria Admin
• Yesterday at 5:05 AM •
Admin
Hi there, this has been resolved. Hope you have a nice day!

[raven mist]

!steamid

[glass olive]

Hey, @mint sphinx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mint sphinx]

im trynna play today i need this resolved please

https://steamcommunity.com/profiles/76561199409649811/

thanks guys

[raven mist]

Try again in 5-10 mins

[mint sphinx]

thanks bro

[lavish fulcrum]

How do i make a ticked

[near halo]

yyyyyyytttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttw

[compact timber]

Hello, I play on server named EU/CZ/SK Rust and they have link to this discord and I want to know the ruls abour raidin and I cant find it in your link can someone tell me when is allowet raiding (in witch time)(excuse my english pls)

[misty scroll]

https://rustoria.co/support

[dense ridge]

yo

the us medium map doesnt have a ranch or a barn

[misty scroll]

Hello! That is not a Rustoria server, so we can't really help with that 🙂

[dense ridge]

emergency @echo venture

US Med map doesnt have ranch or barn wakey wakey

fix map before it launches

[compact timber]

Ok

I just wanted to know and they use link to thit discord

[dense ridge]

and neother does us main

yo who tf is doing maps

wake up

<@&874995535881326632>

both us med and us main maps dont have a ranch or barn

@balmy cypress hey bossman

the maps are chalked

able to fix?

[lavish fulcrum]

how do i check my tivket

[dense ridge]

@thin plover

the maps are poop

[onyx salmon]

How do I see if I'm banned bc my teammate got banned

[dense ridge]

fix maps

fix maps

[forest steeple]

whats wrong with the maps

[dense ridge]

no ranch or barn

[forest steeple]

try joining the server and see if it kicks you?

[cerulean ferry]

add ranch

[onyx salmon]

I can't I'm at school

[livid imp]

Why hasn’t my appeal been read yet it’s been a while

[forest steeple]

do it when you get home

[onyx salmon]

Alr

[forest steeple]

1-3 days

[livid imp]

Been almost 3 already no way y’all still haven’t read it?

[forest steeple]

are you sure no one has looked at it?

[livid imp]

I swear it still says pending I got banned for playing with a random cheater I met on the server

[forest steeple]

give admins time to look into it

[livid imp]

I have another question, how do I know how long I have been banned for?

[lavish fulcrum]

hey would someone be able to see my ticket

i also vip

[urban glade]

no ranch or barn?

[dense ridge]

yeah admins are sleeping and not listening

gg

[raven mist]

Maps are not just going to be changed right at wipe when its already been voted

[urban glade]

gay

[raven mist]

Also, we cannot just add barn or ranch on the current map

[dense ridge]

well whoever is doing ur map voting system is fking u guys

fire that one

[raven mist]

Will forward it to our map man

[lunar rampart]

It's not very vanilla to remove a small monument that helps a lot of players in a few ways. Should make sure that and Op/Bandit always get put on a chosen seed

[steel ridge]

My ten man needs ranch to thrive

[raven mist]

"resolved going forward"

[steel ridge]

Please add it back

[lavish fulcrum]

Would someone be able to see my ticket i have been waiting and i also have vip

[livid imp]

@raven mist how long is a association ban and how do I see how long it is

[dense ridge]

can we maybe get a lil rewipe to the 2nd most voted for maps of us main/med that do have ranch/barn? 🙂

[raven mist]

First times probably 7 days

[livid imp]

Damn

But what do I even do if I find a random player and he happened to be cheating and I didn’t know and I get banned

[raven mist]

You'd still need to wait out your ban

[autumn root]

stuck on receiving data

[livid imp]

Bruh that’s so unfair is it not?

[sturdy terrace]

Hey if you're stuck on receiving data you'll have to reconnect. You should have no queue when you rejoin.

[lavish fulcrum]

How long does it take for ticket to be seen?

[south mist]

admins can you please tp to jewbop bandit.gg on us main and kill me

as im stuck on recieving data

[shy remnant]

No we can not kill you, I'm sorry

[south mist]

Isnt that the fix though?

for someone to kill

[shy remnant]

Uh, never heard of that no

[lavish fulcrum]

How long does ticket replies take?

[shy remnant]

What ticket ?

Appeal or reporting ticket ?

[lavish fulcrum]

Appeals

[shy remnant]

1-3 business days

[lavish fulcrum]

Anyway it can be seen sooner I just purchased vip

[shy remnant]

VIP does not grant any priviledges on bans/appeals

!steamid @lavish fulcrum

[glass olive]

Hey, @lavish fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

I can still have a quick look

[lavish fulcrum]

Thank you let me get it

[shy remnant]

If it's fixable right now, I will. If it requires the banning admin to answer you, I won't be able to help

[shy remnant]

K1 / Aver.brim, is that you ?

[lavish fulcrum]

Yes but not aver.brim

Idk who that is

76561199310027335

[shy remnant]

Your other gamebanned account, that you even mentionned

[lavish fulcrum]

Aver.brim?

Idk that account I really don’t

[shy remnant]

You said that you were banned 3 years ago, right ?

[lavish fulcrum]

Yes

[shy remnant]

In your appeal

[lavish fulcrum]

I have that account but it’s not aver.brim

[shy remnant]

From what account did you get banned 3 years ago ?

[lavish fulcrum]

It’s was called Lucifer

The accounts name I can try to find it

[shy remnant]

!steamid

[glass olive]

Hey, @lavish fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Please get me the SteamID or the Steam Link to the profile

[lavish fulcrum]

76561198868697163

It’s this one but idk who aver.brim is

[eager rapids]

WHY THERE IS FUCKING TIGER IN WINTER??????????????????????????

[lavish fulcrum]

Yeah the other ban says it’s from 1403 days ago

[shy remnant]

Alright, I've fixed it for you for now. Please be careful

[lavish fulcrum]

Thank you sir

[shy remnant]

Next one is a perm one according to our rules

[lavish fulcrum]

Won’t be a next one thanks goat

[shy remnant]

Well it's hot in the jungle , maybe it was in need of some new fresh air

Honestly I don't know mate, if you believe there was bug with this tiger, feel free to make a F7 Bug report to Facepunch as it's most likely a gamebug itself 🙂

[brazen beacon]

@lean summit

[dense oasis]

how report?

@shy remnant

[sturdy terrace]

!report

[glass olive]

Hey, @dense oasis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clear dew]

please help, what to do if no one considers the application on the site. The person was banned for no reason. He did not even play on the server. How is this possible? Please help, administrators.

[sturdy terrace]

?steamid

[glass olive]

Hey, @clear dew

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[viral iron]

<@&874995535881326632> EU Low Pop just went down, got kicked by packet flooding

(sorry for pinging, raising awareness)

[sturdy terrace]

As far as I can tell the server isn't down. Have you tried reconnecting?

[onyx crater]

<@&874995535881326632> I would like to change my vip from the rustoria us main server to the rustoria br main server, can you do this service for me, please?

[timber marten]

I have submitted the banned appeal for over 13 hours. Could the admin handle it as soon as possible?thanks

[sturdy terrace]

Hey please head to #payment-support and make a ticket there. I'm sure they will be able to help you out there.

[sturdy terrace]

?steamid

[glass olive]

Hey, @timber marten

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[timber marten]

76561198383052846

here

[sturdy terrace]

Thank you. Please note that the usual response time is 1 - 3 business days on appeals.

[onyx crater]

Hi storm, you dont have access for make this change? team of support the payment is offilne 😦

[timber marten]

My teammates are waiting for me to play together. I don't konw why i'm banned for cheating.Please handle it as soon as possible,Thanks. If you suspect that I cheated, I am willing to cooperate with the investigation. In fact, I have never cheated in the Rust game and I will never do so. My account has inventory and Just a few days ago, I even bought a stone building and a lot skins.

[sturdy terrace]

Unfortunately I can't help you with this. It is only a set few admins that can handle anything payment related. You'll just have to wait for a reply on your ticket. I appreciate your patience.

[sturdy terrace]

I know being banned can be frustrating, but you'll have to wait for your banning admin to respond to your appeal. Please be patient.

[timber marten]

OK 😦

[near halo]

This is going to sound like a stupid question but is there a way admins can see other steam accounts connected to my ip and possibly send me the link to the other one as I can’t access it or see the link for some reason

[onyx crater]

no problens man 😄 thnks for u support bro 😄

[sturdy sentinel]

can some admin check a player for me if he is cheating ?

[little grotto]

cheater br main can you check f7 reports?? blatant cheater literally all the server reported him. full aimbot wallhack idk just all cheats fully blatant

[glass olive]

Hey, @little grotto

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stoic tapir]

Any admin online

[sonic lion]

any chat mod on EU small please, this guy is spamming racist stuff for at least an hour and was reported in F7

[stoic tapir]

Yes bro

İ have proof

He doing like 3 4 hour talking like that and no banned

[chilly swallow]

any br mod online?

[stuck plume]

I just got told to come discord by luke

@balmy cypress ?

[long wren]

!steamid

[glass olive]

Hey, @stuck plume

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

come to discord luke?

[stuck plume]

76561199317907808

[long wren]

Send a dm @balmy cypress with your steamid !

[stuck plume]

Ok

[stuck plume]

Hes not answering?

I am sleeping in the open...

[brisk bluff]

[long wren]

He will reply when he has finished all his work. 🙂

[near halo]

@balmy cypress

move me luke

[long wren]

come to discord?

[near halo]

yea

[long wren]

!steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561198217257563

[long wren]

Send a dm @balmy cypress with your steamid

[primal wind]

I have submitted the banned appeal for over 17 hours. Could the admin handle it as soon as possible? thanks

[long wren]

appeals take 1-3 bussines days

[near halo]

@long wren i got kicked u can skip me pls?

[primal wind]

big thanks

[long wren]

Luke answered?

[ember quest]

I need help killing my friend ingame he is offline and I cant place stuff

I cannot find him

[long wren]

your teammate?

[ember quest]

yes

I've been searching the whole base

I cannot find him

idk if he is bugged into the foundation or something

[long wren]

you have vip?

[ember quest]

yes

[long wren]

can you try reconnect?

[ember quest]

I did

still same

is there anyway to get staff ingame and kill him?

[long wren]

admins cannot interfere with gameplay.

[ember quest]

yes but he must be bugged into the foundation

either that or the game is broken

im not calling him to wake him up 2.30 am

[long wren]

As far as I know, there is nothing we can do to help you.

[gritty sparrow]

can we please release more medium vips please daddy crazy

[ember quest]

its not gameplay its a bug or something

[long wren]

rust bug

[long wren]

#general message

[ember quest]

yes but you are telling me admins can't help we with that, just slay my friend

and its gucci

[forest steeple]

where is the YES guy at?

[ember quest]

that's what Im trying to figure out

he went off hours ago

I swear its my friend, I bought him VIP today you can check it

[forest steeple]

u sure his ass aint in the honeycomb or something?

[ember quest]

he left before I built the honeycomb

and he wasn't sleeping outside the base

I restarted the game and everything, still doesn't let me place it

[high dagger]

there a fucking hole in the map on us medium premium at top right i17

[long wren]

As mentioned above, the admin does not interfere with gameplay.

[ember quest]

thats crazy

something is broken its not gameplay

how tf do i kill him then

idk where he is at

@west osprey

[boreal osprey]

#support

[long wren]

Sup

[boreal osprey]

i need help with a appeal

[long wren]

have you submitted an appeal?

[boreal osprey]

it wont let me it says im banned from the server but when i went to the appeal it said i had no bans

[long wren]

ban not found on the website?

[boreal osprey]

yea

[long wren]

can you post steamid here ? https://rustoria.co/getmyid

[boreal osprey]

yea i copied it

should i send it?

[long wren]

post here

[boreal osprey]

76561199007994294

[long wren]

could you please turn off Rust and try again in 30 minutes?

[boreal osprey]

is there a faster option

[long wren]

Nope

[boreal osprey]

ok then

[long wren]

If you tried and still got banned, please tag me

I'll forward it to the admin then.

[dense pelican]

can u forward my appeal to an admin please i was ban due to vpn but havent gotten any message

Appeal #ed9ac5

[long wren]

No

[dense pelican]

how long does it take to get looked at

[long wren]

appeals take 1-3 bussines days

[broken pond]

Can someone ban this kid Ticket #64bf0b

[haughty hinge]

Do cheaters bases get deleted? <@&274971100184576010>

New addition?

Those 4 guys that just got banned their base just disintegrated

[lavish fulcrum]

bro fking tm8 was cheating

[haughty hinge]

Was that u

[haughty hinge]

O4

[lavish fulcrum]

yeah bro fk that kid

we got him from lfg

[haughty hinge]

Dude i was checking out ur base and ur shit just started getting deleted

[hearty fulcrum]

If the banned player was the one who built the base and the ban is from EAC/Facepunch, the base will get deleted automatically.

[haughty hinge]

I was so confused, didn't know they delete cheater bases now

[lavish fulcrum]

ik i seen you when it got destroyed

[haughty hinge]

Is that a facepunch thing or you guys?

[hearty fulcrum]

Facepunch

[lavish fulcrum]

how do i make a ticket for that or do we get unnbanned after a certain time?

[haughty hinge]

Ah damn ok, yall should start doin that

would be sick but I get rules and such

[haughty hinge]

ticket if first offense shouldnt be a long ban week max

[hearty fulcrum]

Usually, "playing with cheater" bans are temporary. If you want to make an appeal ticket, you can make one at https://bans.rustoria.co

[remote ember]

i got banned for playing with a cheater teammate but no ones account has an eac ban. wat do i do

[lavish fulcrum]

would you be able to check if its temporary an admin unbanned me earlier after 3 years and told me i was on my last strike and then this happened

[long wren]

!appeal

[glass olive]

Hey, @remote ember

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[haughty hinge]

💔

[uneven wolf]

can i work as admin

[lavish fulcrum]

shit ahppens man fking lfg kids

[long wren]

If you have admin experience on other servers

[uneven wolf]

@long wrenno but i know how to manage stuff i own business

and i also has 10 years exp of customer service

[long wren]

#staff-applications

[uneven wolf]

OK

[long wren]

good luck

[lavish fulcrum]

@hearty fulcrum hey lily would you be able to check out my ticket?

[uneven wolf]

what movie the pic from

[wispy dirge]

No

[honest onyx]

Ticket #7554b1

cheater

[glass olive]

Hey, @honest onyx

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[broken pond]

Can we get my tickets looked at please Ticket #552fda Ticket #64bf0b

[jovial oxide]

Got a guy hard cheating on US Small right now
Ticket #ef3712

[exotic garnet]

is it allowed to use vpn on rustoria sea main?

any admins on?

[long wren]

we allow vpns

[exotic garnet]

all rustoria servers?

[long wren]

Yeah but we dont have whitelist

[rotund cape]

can an admin look at my appeal i was false banned Appeal #036f02

[long wren]

only banning admin can review your appeal

[rotund cape]

bro but i got banned from a server i dont even play on got banned from us medium and i only play us low pop

[thick wyvern]

76561198127049574 cheating rustoria EU main

[crude hornet]

!report

[glass olive]

Hey, @thick wyvern

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thick wyvern]

ticket its open 🫡

[long wren]

Huh what is staff chat

[sleek lion]

?

im a mod

[long wren]

huh?

[long wren]

ah i remember

[sleek lion]

yes my acc was disabled

so it kicked me out of all the chats i was in

[raven mist]

Dm your headmod

[strange rose]

yo shenzy

[flat bluff]

i just put in a ticket for a player on a brought account who is cheating if anyone could help

[thorny dune]

If you've made a ticket on our website an admin will pick it up and take a look as soon as possible, you'll get a reply in-game if you are online or on the website in your ticket

[strange rose]

is camping outpost with horse to glitch out minis allowed or no?

[flat bluff]

Thanks just wanted to let yall know cause this kid is on one lol

[thorny dune]

It's not something we would intervene with at least, just on the toxic side of what some Rust players like to spend their time doing unfortunately

[strange rose]

yeah ive lost 1 mini already and theres currently a kid that is sitting here waiting on me to buy a mini i dont even know how he got a horse up at the helipad

im not wanting to do it i was seeing if it was punishible

[thorny dune]

I do wonder how they managed to get a horse up their too honestly, will check it out at least, but the behaviour itself isn't punishable

[strange rose]

i dont know i looked everywhere and coudlnt see where but i killed the kid so its okay lmfao

[swift rock]

hello

i stood up from black jack and my scrap I won disappeared

[long wren]

Sorry we cant help you

[smoky trail]

hello, how to find out how much of a ban for associating with a cheater

[long wren]

Usually, the ban is for 7 days, but the period may vary depending on the situation.

[smoky trail]

okay, thanks you

[long wren]

If you try to connect to the server, the ban expiration period will probably be displayed.

like this

[smoky trail]

I'll never play village again, it's a ticket to the ban.

thanks, i try

Oh, it's only seven days, you got off easy.

[flat bluff]

Hello may I speak with a admin? My ticket was closed saying the guy wasn't cheating but his team was just banned

So how is he not? Need some help clarifying

[long wren]

ban appeal?

[flat bluff]

No I made a ticket on someone I thought was cheating the ticket was closed but as it was closed his team just got banned lol

So just confused, he was not banned tho but his other teammates were

Should I make another ticket on the same guy? Saying his team was banned or what

[glad palm]

Need admin for report a cheater

[long wren]

i think need make a ticket again

[long wren]

!report

[glass olive]

Hey, @glad palm

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

huh?

[flat bluff]

I went ahead and made another ticket like asked 👍🏼

[long wren]

Tickets can only be reviewed by admin

[stark quiver]

Ticket #4e6694 Please observe him, I am certain that he is an AI hacker

[alpine lily]

Appeal #a77362 cheack my appeal please

I'm not a cheater

[hybrid plank]

admins why am i in the bath

admins why am i in the bath

[quartz coral]

why my account banned

ban evasion

[long wren]

!appeal

[glass olive]

Hey, @quartz coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy lintel]

how do i make a ticket

[alpine lily]

bro help me, my account banned

[reef cloak]

!peal

[alpine lily]

i'm not cheater

[reef cloak]

!appeal

[glass olive]

Hey, @reef cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @alpine lily

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy lintel]

im banned bc my brother cheated

[quartz coral]

!appeal evasion ban

[glass olive]

Hey, @quartz coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy lintel]

so im banned at all servers

/appeal

[glass olive]

Hey, @drowsy lintel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

please make an appeal guys @drowsy lintel @quartz coral

[quartz coral]

ho

how

[drowsy lintel]

i already did a ticket

[long wren]

#support message please read

[quartz coral]

It doesn't load when I click on the link.

[drowsy lintel]

/auth

[glass olive]

Hey, @drowsy lintel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

https://rustoria.co/support/appeal

[tender sinew]

/auth

[glass olive]

Hey, @tender sinew

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[quartz coral]

/auth

[glass olive]

Hey, @quartz coral

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[drowsy lintel]

crazy

[quartz coral]

why my has been banned

the fact that I don't load is due to the fact that I live in Russia

?

[long wren]

turn on the VPN and try it

[tender sinew]

Can i ask how unlink link discord. Im connect wrong discord

[quartz coral]

tried

[long wren]

You can access our website with your linked Steam account and request an unlink. https://rustoria.co/

[short heron]

what can i do if i got banned if i didnt cheat

[glass olive]

Hey, @short heron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

As the bot mentioned the only thing you can do is appeal through the website.

[reef cloak]

ANY ADMIN ON THE SERVER RIGHT NOW

RUSTORIA CO EUMAIN

[long wren]

hello what do you need help?

and please change discord name

[reef cloak]

i found a cheaters base and he jsut gort banned

[reef cloak]

sure sorry

but yeah i found a cheaters base qwe had beef and he gort banned

can u like tell em the code or smt for it

[long wren]

nope

[reef cloak]

wydmmmm

its a cheater

[long wren]

admin does not interfere with gameplay at all

we dont know code

[reef cloak]

then blow the base up or smt

[long wren]

@reef cloak

we are official server cannot interfere with gameplay

[reef cloak]

what abt staff

[raven mist]

Like Crazy said, we dont blow up bases or give codes - you're playing on an official server and we are not allowed to do so

[reef cloak]

thats craaaazyyy'

wait

wtf

NO WAY
I FUCKING CODE RAIDED THEM

HOLY SHITTTTTTT

@safe jacinth wait i can code raid them right or what

[long wren]

maybe you can code raid

[reef cloak]

i just did

wait

im fucking banned wtf

it says ban evasion but i was nevr banned befor @long wren

[long wren]

!appeal

[glass olive]

Hey, @reef cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[reef cloak]

how do i link my discord

and will they answer asap

[long wren]

please make an appeal

[reef cloak]

can u answer the ticked please

i did

[long wren]

im not an admin

sorry

[reef cloak]

@halcyon sluice

wrong one

[long wren]

no need tag admin sir

[reef cloak]

bro i need the unban asap

and where do i see it when he answers

[long wren]

https://rustoria.co/support/appeal same website

[reef cloak]

like where in there

[vivid kestrel]

getting more ping then i should on us med

[long wren]

only you? or some ppl

[reef cloak]

@long wren

[vivid kestrel]

theres more when i asked in chat

3-5

getting 60+ more

[long wren]

How do check the response to appeal?

[long wren]

Mmm can you make #network-support-old ticket?

[reef cloak]

yes

@long wren

[long wren]

appeals take 1-3 bussines days

[reef cloak]

no wayyyy

[proper sierra]

WHERE IS THE JUNGLE MONUMET ISN EU MAIn?? CUS ITS NOT ON THE MAP!

[reef cloak]

BRO WHY DOES the UNBAN TAKE 6DAYS CUZ I DIDNT KNOW THAT THERE WAS A RETARD CHEATING

LIKE COMEON TS RETARDED ASF

IMA SMOKE RUSTORIA fn

[tulip finch]

im about to make a ban appeal bc some gay mf i met on the beach was cheating ig you better unban me today or you wont see the day of light

[reef cloak]

!appeal

[glass olive]

Hey, @reef cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky root]

<@&874995535881326632> I reported a player from EU long about a week ago for cheating and even added video proof, the admins responded with "We have conducted an investigation and found no evidence of cheating at this time.", even tho he just got banned by Facepunch. Nice one. Rustoria admins please do better job.

[long wren]

Yep

[long wren]

just bad timing

[rocky root]

no its not. there was 3 more people openly cheating in my area

[jade bramble]

!vip

[glass olive]

Hey, @jade bramble

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[compact wren]

so I am banned for cheating even tho I have never played rustoria servers, when I try to appeal it, it doesn't load

[ocean thistle]

Hey Mazie, send me all your steam accounts in my DMs or in the appeal. Thank you.

[reef cloak]

ok sure

[rotund cape]

Can whatever admin that banned me please look at my appeal got false banned #036f02

[ocean thistle]

Resolved, please allow 15 minutes for the fix to sync. Thank you! :)

[compact wren]

!appeal

[glass olive]

Hey, @compact wren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[compact wren]

kms

[ocean thistle]

What's your appeal or steam id? I can take a look to see what I can do for you

[reef cloak]

@ocean thistle

[compact wren]

76561199775961745

[ocean thistle]

I'm waiting for your response in my DMs. I can't help you if you can't help me.

[rotund cape]

Thank you @ocean thistle

[ocean thistle]

Anytime Have a good weekend!

[reef cloak]

@ocean thistle look in chat gng

dms

[ocean thistle]

I don't see the accounts I am looking for

I'm waiting

I'll be assisting other players in the mean time

Thank you

[reef cloak]

wtf u mean gng

[ocean thistle]

I'm taking a look, please give me a few moments.

[compact wren]

alr thanks

[ocean thistle]

!appeal please submit an appeal

[glass olive]

Hey, @compact wren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[alpine lily]

check my appeal pls, Appeal #a77362

[ocean thistle]

It's been forwarded to your admin to review

[alpine lily]

Who is my administrator? Why did he ban me for no reason?

i'm not a cheater

[long wren]

we do not ban players for no reason

[alpine lily]

I use cheats?

no

I wanted to go play rust with a friend on rustoria and I see a ban on all their servers, for what? I've played 1000+ hours on them, why would I use cheats?

[long wren]

You just have to wait for the response to your appeal.

[alpine lily]

I'm waiting

how to talk to my administrator?

[long wren]

Add questions can be asked through the website appeal https://rustoria.co/support

[flint oxide]

hello

[long wren]

hello sir

[flint oxide]

im tring to appeal but it says
You are not authorized to create a ticket. If you believe this is an error, please contact management.

how can i contact management

[long wren]

Mmm when were you banned?

[shy remnant]

Did you already create multiple tickets about this ban ?

It seems like you were unauthorized from making new tickets (appeals are not tickets btw, try on https://bans.rustoria.co)

[golden rose]

Hello, i submit an appeal for a ban, it is possible to talk with an admistrator ? Thanks 🙂

[sturdy terrace]

Hey! Please note that the usual response time is 1 - 3 business days on appeals.

[golden rose]

oh okay, i dont really understand my ban, im banned from EU main but i never playing on, and banned for playing with a cheater but never playing with a cheater, so confuse

[golden rose]

i thinks a problem with a wrong steam ID or i dont know

[golden rose]

Just a question, while I wait for an answer to my ticket, can my teammates continue to play with no problem while I'm unbanned?

[sturdy terrace]

Depends if they're banned or not. If you got banned for playing with a cheater that usually means you benefitted of off a cheater in som way shape of form.

[golden rose]

my teammate is really bad so i dont understand how he can cheat xD

[sturdy terrace]

Might not have been your teammate but I don't know who it would've been. If you want you can always ask in your appeal.

[golden rose]

I play with only 1 teammate, but there are 4 of us in the team because we have an alliance with another team of two players, quite disappointed to be deprived of games for 3 days for this kind of situation...

[stark quiver]

Ticket #93134c Please observe him

[autumn comet]

hey i just got banned for "banned by anticheat" but im not banned on steam or anything cnam i get help

[sturdy terrace]

?steamid

[glass olive]

Hey, @autumn comet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[autumn comet]

1 sec lemme try 2 reload it might have been a bug

[autumn comet]

76561199403472399

cant appeal either because my ban is not found