support

[stable prawn]

I'll send you a screenshot now.

[forest steeple]

alr lemme see it

[stable prawn]

1min

[silk abyss]

If you ignore me again, I'll jump from the 10th floor

[subtle cape]

I need help with something

[forest steeple]

with what specifically?

[subtle cape]

#general message, whats this?

[jovial shale]

I submitted a ticket about a cheater yesterday and was told they are closing the ticket as they are working from a different ticket. How to I follow up to see if that player is banned?

[forest steeple]

wut about it?

[subtle cape]

#general message, If I am a little racist can I get unmute?

[forest steeple]

if you don't have any actual inquires or need support can you keep this in general please?

[jovial shale]

Levi do you know?

[subtle cape]

Sirry

[silk abyss]

@lyric basalt

[stable prawn]

help levi!

[forest steeple]

If the player was cheating then the admin will handle with it. I cannot speak for the admins on how they handled your ticket.

[forest steeple]

are you able to reconnect or are you banned?

[pseudo wyvern]

how do you go about reporting a cheater here? cant find the spot to make a ticket

[forest steeple]

!report

[glass olive]

Hey, @pseudo wyvern

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jovial shale]

Do you know how I can follow through? Or how I can tell if he got banned?

[stable prawn]

every new entry is ticking with this error.

[subtle cape]

It is more preferre by hmods to type out custom answers btw

[forest steeple]

You will have to trust the process that the admins are taking care of it. If you made an f7 report, FP pushes out messages to your mail about banned players there.

[silk abyss]

@lyric basalt

[forest steeple]

Have you made a ticket request about it yet?

[jovial shale]

I reported through f7 & on the website

[forest steeple]

You need to give it time then

[pseudo wyvern]

perfect, thanks!

[forest steeple]

np

[silk abyss]

@lyric basalt

[long wren]

please wait patiently sir

[silk abyss]

Rustoria has no human rights

[pseudo wyvern]

just out of curiosity, no rush, whats the typical response time on a cheater ticket? friends are upset, lol @forest steeple

[forest steeple]

it depends on the volume of tickets at the moment, and the amount of admins that are on to respond to them. I cannot say for sure but within 24 hours typically

[silk abyss]

Rustoria has no human rights

[pseudo wyvern]

bet, thanks!

[forest steeple]

np

[silk abyss]

Rustoria has no human rights

[long wren]

I told you to wait for Marzy's reply

[tacit marten]

<@&874995535881326632> there are teamers in eu small

i have info abt them

[forest steeple]

this is a offical or modded?

[tacit marten]

offical

[raven mist]

Teamers?

[tacit marten]

well they arent in the same team

but they dont shoot eachother

[long wren]

teaming

[tacit marten]

they target us

[silk abyss]

Rustoria has no human rights

[raven mist]

Thats ok, its official

theres no team limit there

[long wren]

please move #general

[tacit marten]

yeah but they aint in a team

[forest steeple]

they are just allies

[long wren]

you dont need help now

[tacit marten]

you can have that in offical?

[raven mist]

Yes, thats no problem and doesnt matter

[tacit marten]

alr

[long wren]

You just have to wait for Marzy's reply. If you talk nonsense again I will mute you. @silk abyss

[compact sluice]

my account was banned I don't understand why if I didn't use any third-party programs and if you decided that I use third-party programs, then this is a mistake. another account where EAC is located, it was hacked and played with third-party programs
76561198080189417 this is account was banned for cheating.
my appeal was rejected by rustoria support, i would like to talk to one of the admins and resolve this issue, since i did not use any third party software during my game, please bring this to the attention of the admins.

[long wren]

If the appeal is denied, the decision is final.

[celest talon]

@void condor

1 month ago I got banned for allegedly streaming snipe because some streamer from Poland built next to me and I was killing him Apparently this streamer lost his partner on your server rustoria for nonstop reporting for no reason and for his slip-ups on his streams like for example talking about abortions, showing browsing history where it says that pig has fuck girl and other such things and I'm talking about the streamer RandomBruceTv that's why I would really ask you to unblock me on your rustoria server because I'm not guilty of anything and this streamer lost his partner which is a very good decision

[void condor]

I have no idea who you are, so a steam id would help

[celest talon]

okeyu

76561199098358964

@void condor he lost partner rustoira after this

[void condor]

That's not my ban, make a ban appeal and the admin who banned you will speak to you regarding it via an appeal

[celest talon]

i cant

[void condor]

Do you have your prior appeal id?

[celest talon]

can you check pv beacuse i cant send photo

[void condor]

I've found the appeal

I will dm it to the admin who banned you and see if they want to change that ban, again not my ban though so I won't remove it at this time

[celest talon]

okay only the ban that i got is unfair but luckily this streamer recently lost his partner ship on rustori and i praise you for that

[celest talon]

okey im whait thx bro

[sonic halo]

any admin got time for a talk? just 3 mins or pm

<@&874995535881326632>

[proper sierra]

i cant open this body bag eu main wtf

and not in safe zone

[forest steeple]

bodys can get glitched into the terrain sometimes. This is more of a FP problem than server sided. Sorry this happened

[proper sierra]

D:

[peak gulch]

where are your servers location?

[old harness]

any chat moderators on sea long? so much spamming from a russian group right now.

[sleek lion]

make a ticket

[raven mist]

Should be handled

[sonic halo]

can you assist me for a minute?

[raven mist]

Whatsup

[sonic halo]

cheaters on us main, dont know if they are banned

[glass olive]

Hey, @sonic halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[old harness]

thank you so much! I was about to make a ticket on it

[raven mist]

Make a ticket please; thats the only way

[sonic halo]

ok thank you, how do i do that?

[raven mist]

!report

[glass olive]

Hey, @sonic halo

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sonic halo]

thanks

[peak gulch]

@raven mist where is the host of your servers? I have problems with packet loss, I want to try logging in from vpn

[charred basin]

i posted a ticket aabout an asian team with a cheater that already got banned raiding me. (he got banned mid raid). Just wondering if whole team gets banned for playing with cheater? I made a ticket already

[sleek lion]

you need to talk to an admin about that they handel all bans

[raven mist]

If they'r associated they would've been banned yes

[charred basin]

alright well, they got banned by anti cheat not rustoria. So I'm wondering if there's some sort of investigation that goes on?

[raven mist]

Its ongoing , as you're ticket is being reviewed rn but doesnt look like they were associated at first sight

[fair cedar]

he was climbiing ladder with a team of like 8, surely hes on there team though

[raven mist]

Do you have any recordings of that happening? Or any videos of them being together?

?

Please do not put this in a public discord

[red kernel]

Ok so how do we send you the player then?

That was not the guy that got banned but that guy is on their team also blatantly cheating

[raven mist]

What player? If you've already sent a ticket you dont need to send a players name or steamid here

[red kernel]

How were they not associated at first sight there was 8 of them and he was jumping up our base on a ladder and got kicked

[raven mist]

"Do you have any recordings of that happening? Or any videos of them being together?"

[sleek lion]

i have the steam id

do i send it to you in 1v1 msg

[raven mist]

We've got it, as they created tickets

[sleek lion]

ok

[red kernel]

No recordings they probably werent in team UI i guess Ill give you a new account to look at that is just blatantly cheating

in a ticket

[raven mist]

Surely, just add it to your current ticket and the admin thats assigned to it will check

[red kernel]

Ok I did I can add a clip but it doesnt show much plus hes currently online and if someone can spectate him

[raven mist]

They'r checking, thank you!

[red kernel]

Has a game ban on record too and his name is different when you check the profile

[sleek lion]

!report

[glass olive]

Hey, @red kernel

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sleek lion]

put in a ticket

[red kernel]

I did

[charred basin]

is this not insane?

"cheater in area"

"teamates reported cheater"

[red kernel]

Hmm we found a cheater in their area and moving with their group and also has the EXACT SAME NAME but hmm yeah cant be the guy playing with them just not in team UI

[fair cedar]

cheater in area(cheater blowing open my doors)

[glass olive]

Hey, @fair cedar

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Read it again, its not saying the exact same name

Like i said , we do not see them linked together

[red kernel]

Okay what about my 1 more active ticket

[raven mist]

Being reviewed

[red kernel]

Thanks

[charred basin]

we never gave a name?

we said a chinese name

[raven mist]

We know who you're talking about

[silk pier]

can i have the dedicated role pls

[red kernel]

Im just in awe that they are not all banned He walked up our base on a ladder with a rocket launcher on his back after booming with that whole team and got banned on a ladder

[raven mist]

I feel you, however we do need proof before we're going to ban a full group and we need to be sure before banning

[red kernel]

Yeah I get that I dont think anyone clipped it

[silk pier]

@raven mist

[raven mist]

!steamid

[glass olive]

Hey, @silk pier

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[red kernel]

Do you have a status on my other ticket?

Also I check literally all of their accounts that we knew of and it comes up with a different name and you click on the account and it says it doesnt exist

[silk pier]

76561198118997326

thank you @raven mist

[elder shale]

yo Jung King is blatantly hacking like hes obviously wallhacking and aimbotting he just wiped our team only hitting headshots his steam id is 76561199787766947 rustoria.co - Eu Small

[lofty wave]

!ticket

[glass olive]

Hey, @lofty wave

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stiff dagger]

i made an appeal i just need an admin to respond

c

@raven mist

guys can some one please review my ticket its been a long time

[muted sun]

Admin pls help me check a ticket i getting banned for playing with cheater but its neighbor and he asked to be added to the green my nickname twitch.tv/kils3d

[sleek lion]

!appeal

[glass olive]

Hey, @muted sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sleek lion]

make an appeal and an admin will get to it

[quick crypt]

there is hard cheater on eu main can a admin do something

76561198010096973 his id

[sleek lion]

make a tickit

[quick crypt]

i did

[sleek lion]

!report

[glass olive]

Hey, @quick crypt

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sleek lion]

an admin will get to it as soon as they can

[quick crypt]

alright

[marsh geyser]

pay to join?

[peak fulcrum]

PLEASE CHECK KRYMER FOR CHEAT

PLEASE

[whole stirrup]

krymer cheat

[peak fulcrum]

RUSTORIA EU MAIN

[whole stirrup]

please ban

[long wren]

!report

[glass olive]

Hey, @peak fulcrum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gaunt escarp]

!report

[glass olive]

Hey, @gaunt escarp

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tiny kiln]

I’ve submitted an appeal how long will it take

[sleek lion]

the admin will get to it ass soon as he can

[dense ridge]

Hello @tall pasture do you need assistance?

[tall pasture]

yes i do

[dense ridge]

What's the issue?

[tall pasture]

do i explain through voice or here?

[dense ridge]

Through here.

[tall pasture]

ok

[dense ridge]

Depending on the issue we may join voice channel.

[tall pasture]

Theres a few players on rustoria us main using horses on the heli pad it glitches your mini out and kicks u from the game sometimes

idk if this is exploiting or not

[dense ridge]

What are the names of these players? I will look into it.

[tall pasture]

sec

rummy, skippy , OUTPOST CEO

[dense ridge]

Could you join the voice channel for a moment? We will be with you shortly.

@tall pasture

[tall pasture]

yes

[hollow thicket]

https://tenor.com/view/monster-versus-vs-alien-monster-vs-alien-gif-16037253809360562033

[dense ridge]

@tall pasture Join Chit Chats please.

[tawny relic]

hello need help

[dense ridge]

@tall pasture

[tawny relic]

already make ticket. Every time I try to connect it tells me disconnected: cheating this started after I got a timeout

[tall pasture]

@dense ridge

[dense ridge]

Hello

[tall pasture]

i had to go beat my meat my bad wya

[dense ridge]

join chit chats sir.

[long wren]

make ticket or appeal?

[tawny relic]

ticket

what should I choose?

[long wren]

!appeal please submit an appeal

[glass olive]

Hey, @tawny relic

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny relic]

the appeal is ready

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny relic]

Aaa but what about my wipe? I finally have time to play and I get banned by mistake.

🥲

[fading flare]

Does it rain on rustoria us main?

[tawny relic]

There's no way they're going to see this fast now.

[silk abyss]

@long wren

[long wren]

Yes, it rains a little late.

[silk abyss]

Can I access the server

[long wren]

Did you get an answer?

[silk abyss]

no

He ignored me

Why am I innocent marzy Absolutely prohibit me from accessing the server

I need an explanation

@long wren

@lyric basalt

[fading flare]

bc hack

[long wren]

He will definitely reply.

[silk abyss]

🥹

when？

Did I kill his friend yesterday?

He has no reason to ban me and avoid me. Oh my goodness

[wispy dirge]

Did you put in an appeal?

[silk abyss]

I can't appeal. I'm being sued marzy Prohibit access to the server

@wispy dirge

[wispy dirge]

?steamid

[glass olive]

Hey, @silk abyss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[silk abyss]

76561199321671571

[silk abyss]

76561199321671571

[wispy dirge]

You will need to wait for Marzy to speak with you.
Should be on soon.

[lavish reef]

EU main down won’t let me connect

?

[silk abyss]

He blocked me. I waited for him for 6 hours

[thorny dune]

Daily restart

[lavish reef]

Bet thought my pc was trippin🤣

[thorny dune]

Haha you’re good, should be up in 5-10 minutes

[silk abyss]

Who can help me? I am very helpless

[chilly trellis]

may i talk to a admin please about my ban i made a appeal but i need you guys to understand how i got banned and its very serious

[silk abyss]

Who can help me? I am very helpless

[wispy dirge]

You will need to wait for Marzy

[wispy dirge]

Have you gotten a reply to the appeal?

[chilly trellis]

yes i have gotten a reply i think but they are not taking me serious

[tall sphinx]

just but rust in the bag bro

https://tenor.com/view/chill-guy-chill-guy-just-a-chill-guy-relax-gif-1579445140409713118

[wispy dirge]

Appeal number?

[chilly trellis]

where do i see

it

[wispy dirge]

appeals section of the website

[silk abyss]

marzy What should I do if I ignore me?

[chilly trellis]

59b834

they said that if my gameban is gone or my 6 day temp game ban for doxing is gone u guys will unban me and its gone but u wont unban me

@wispy dirge

[wispy dirge]

wait 15 min and you can play.

DO NOT connect before the 15 min are up.

[chilly trellis]

so wait 15 min

[wispy dirge]

Yes

[chilly trellis]

the connect to rustoria i will be unbanned

[wispy dirge]

after 15 min yes

[chilly trellis]

thank you

W ADMINS

[tawny relic]

@wispy dirge I have been wrongly banned and they don't give me an answer as to why they banned me

[wispy dirge]

?appeal

[glass olive]

Hey, @tawny relic

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny relic]

yep

[wispy dirge]

You will need to wait for a reply to your appeal

[tawny relic]

😩 I literally spent the whole day building and out of nowhere they banned me. I think if you check you'll see that I don't have any reports, I don't have anything suspicious.

it's very strange

[silk abyss]

marzy What should I do if I ignore me?

[wispy dirge]

He isn't going to ignore you.
You will need to wait for them to reply.

Give it a few more hours.

[civic glade]

Hey

Can anyone help me?

[long wren]

Hello what do you need help with

[civic glade]

i keep trying to join br main, but i keep getting disconected by cheating

and i know it sounds obvious but i am not actually cheating

[stable prawn]

HELP ME Rustoria sea long RAGE CHEATER https://steamcommunity.com/profiles/76561199128936127/

<@&874995535881326632> <@&274971100184576010>

[lyric basalt]

!report

[glass olive]

Hey, @stable prawn

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable prawn]

pls banned him i love you

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @civic glade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[silk abyss]

@lyric basalt

🥹

[modern kayak]

hello i cant connect to server because of it Couldn’t download level. Unable to complete SSL connection

[silk abyss]

@lyric basalt Good morning

[long wren]

Can you try reconnect?

[modern kayak]

yea sure

[silk abyss]

marzy What should I do if you ignore me@crazy._.

[silk abyss]

@lyric basalt

[analog glacier]

can u guys make a decent eu premium server?

why all regions get premium except eu

[tall sphinx]

Hey I'm izi friend and kinda have the same problem u think u can look into my ticket

[long wren]

Your ticket will be reviewed as quickly as possible

[tall sphinx]

K, thanks

[stark quiver]

Ticket #222619 The guy who submitted EAC yesterday has gone online. Please observe him

[real hollow]

Im getting raided

by cheater rustoria long

[long wren]

!report

[glass olive]

Hey, @real hollow

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

make a ticket

please

[real hollow]

XD

@lyric basalt Answered you privatly 😉

[long wren]

@viral mountain hello what do you need help with

[viral mountain]

well i got banned with come to discord.gg/rustoria - luke so im here

[long wren]

!steamid can you post steamid?

[glass olive]

Hey, @viral mountain

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[viral mountain]

76561199820307541

[long wren]

thank you please send a dm @balmy cypress with your steamid

[formal ruin]

hey how do you verify for training ground severs?

[long wren]

!verify

[glass olive]

Hey, @formal ruin

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[muted sun]

Hello admins the ticket has been around for about 10 hours now why haven't I received an answer yet

[near halo]

Hello, for banning me on the RUSTORIA 10X NO BPS screen, for using cheats, but I never used cheats on all RUSTORIA servers, I was banned for 25 months, please sort this out, I want to play on the screen. And when I went to the server, I was kicked for fly fuck, write to me in discord to resolve the issue timka#3522 Timka2021.

[west osprey]

Did you mean appeal? We have currently have two open player reports.

[muted sun]

yep appeal

[near halo]

I played without cheats! My friend can confirm this.

[west osprey]

appeals take 1-3 business days

[near halo]

Русский?

[muted sun]

How my base

[near halo]

Russia

[muted sun]

My base is destroyed for this days

[west osprey]

whats your steam ID

[muted sun]

https://steamcommunity.com/profiles/76561198821864739/

[near halo]

I wrote to support, they didn't unban me, but I want to play on this server, my friends play there. They also play without cheats, we ourselves came across cheaters there and shot them down.

[west osprey]

fixed yours

[muted sun]

im ru streamer and i have a lot of videos where im playing without cheats

[near halo]

Will I be unbanned?

loriemagpie

[west osprey]

You have been unbanned, yes

[near halo]

thank you kind administrator

Not unbanned

EU RUSTORIA.CO 10X NO BPS

I can't log into the server

[muted sun]

What abou me

[muted sun]

I have a lot of screenshots from this wipe

[near halo]

i got banned 2-4 months ago when i wanted to play with friends

[west osprey]

You'll have to wait for the banning admin to review your appeal

[muted sun]

oke if u wamt to check my vid just tell me

[west osprey]

You haven't even tried to login since I unbanned you

[near halo]

What?

[buoyant cosmos]

yo loriemagpie

[west osprey]

try connecting to the server

[near halo]

я только что перезапустил раст и зашëл на сервер и меня кикнули

[west osprey]

hi

[buoyant cosmos]

how do i get unbaneed

[near halo]

I'll send you a screenshot in PM

[buoyant cosmos]

i keep getting kick from the sever for cheating but i dont idk why

[west osprey]

try connecting now

[west osprey]

steam ID?

[near halo]

Ok

[buoyant cosmos]

you want me to send it to you

[near halo]

+++++++

[buoyant cosmos]

76561199513878309

loriamagpie what do i do now

[west osprey]

I have unbanned you, you can connect in 15 minutes

[near halo]

I can't log into the server, it kicks me for cheating

[buoyant cosmos]

whank you

thank

[west osprey]

I have fixed it again

[near halo]

I'll come in 15 minutes

[lean forge]

Hello im banned i dont know why?

im banned for cheating

can anyone help me

[near halo]

++

[lean forge]

76561198164409902

why am i banned?

[west osprey]

Looking into your appeal

[lean forge]

thank you im so confused

[lyric basalt]

!report

[glass olive]

Hey, @short sky

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

unbanned.

[lean forge]

thank yuo, can i ask what happened?

[muted sun]

Everyone got momentaly unbanned but me (3 buisnes day) ))))))

[west osprey]

Seems to be a mix up on our end

[lean forge]

np thanks for being so fast

[west osprey]

Yours is not the same situation as theirs. I have reached out to the admin handling your situation

[muted sun]

bye bye my base

[west osprey]

Yours is a playing with cheater ban, one of the players you had been associating with was banned

[heady zenith]

Help me, I have an eu long. Rustoria.co - Long procedure map in the EU - 624/650 - 73ms duration map - Monthly @Force - No intentional use of errors - No prohibited EAC/FP alts Disabled: Failed to load Level: procedural_4750_0xHU- 5wqW0eB28uYcMFs1w (Unable to establish SSL connection)

[muted sun]

Im not playing with him he comes to my base and say me to add him in green team i sad no but later i am add him for trade 1 camera im playing this wipe solo and waiting my main team

[muted sun]

I couldn't know that he was playing with cheats or something like that, especially since you can see from the logs that I had previously raided them and killed them on KD

[forest steeple]

You gotta be careful with who you playing with these days. Better to do a full check on people you add to team.

[muted sun]

I add him in team and go to leave from game

The problem is that it is easy to understand whether I played with them and was involved in them or not, but the admins cannot check the logs and my actions, although their functionality allows them to do so. Why, when I come home from work, should I deal with this because of some schoolboy-infirmity?

Moreover, I didn’t receive any feedback or messages on the website that my report was at least being checked or looked into.

[west osprey]

I have unbanned you.

[muted sun]

Thx bro

Ur best

Im banned now

[stable lotus]

when rustoria eu long gonna be premium?

[lyric basalt]

No plans atm

[stable lotus]

bad... so bad all hackers there now to much evry day get fucked by hackers another day the all got banned xD its bad..

[lethal pivot]

hello, I was just wondering how long it takes for an appeal to be reviewed. me and my duo added a solo neighbour to team so we didn't kill him while roaming but we didn't play with him. we've been banned for cheater association but we had no idea he was cheating.

[bleak pond]

Hi, takes around 1-3 days

[lethal pivot]

oh man 😦 ok. Thanks anyway

[solemn glen]

hi i was banned about 6 months ago for playing with a hacker even if i don't know about it can you help me as i'm still banned?

and my ban is for hacker not for association

[bleak pond]

!appeal

[glass olive]

Hey, @solemn glen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solemn glen]

I've already done this in the past and it says I can't open it anymore

fact I have already filed an appeal and I will remain banned but how is it possible I also bought 2 VIPs

[dark flume]

Ticket #91156b

[forest steeple]

Are you asking about a ticket?

[dark flume]

can you please check my ticket

[vivid canopy]

up please check his ticket blatant cheating bro triple head

we got wiped 1vs 6 all triple head

blatant cheating please ban him now at rustoria sea long

Ticket #1a6db4

please check ticket i provided the clip

[thin plover]

he was banned a minute after your message, sometime you just need a little patience

[forest steeple]

This^

[long wren]

No

[thin plover]

it is not

[long wren]

!?

[vivid canopy]

another cheater

we got wiped again 3ple head all

his team mate did not get banned assoc

Ticket #98741f

please ban his team mates we got wiped again they are trio of cheaters

only the other guy was banned

[forest steeple]

Give the admins time to review the tickets. In the meantime if they cheating, stop going out with kits

[lethal pivot]

if an appeal is denied but you can prove you were not playing with the cheater is there a way to talk to an admin?

[vivid canopy]

it's just the timing bro we are in the middle of the raid and got lines of rockets

[forest steeple]

You could make another ticket or try contacting the admin that gave you the ban with the evidence to support your claim.

[vivid canopy]

thats why we needed them ban as soon as possible sorry then thanks again

[lethal pivot]

how would I find out who the admin is? I don't want to spam the support but same time i want to prove my innocence haha

[forest steeple]

I get it, but it will take time.

[lyric basalt]

!steamid

[glass olive]

Hey, @lethal pivot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lethal pivot]

76561197992882600

[vivid canopy]

bro another cheater his team mate damn we lost 4 rows of rockets now they keep comming back with another account

why dont they get ban assoc

[lyric basalt]

you are banned for playing with a hacker for 7 days

[forest steeple]

Cause they come back on another account. Can’t associate someone not on the UI/team

[vivid canopy]

Ticket #a473d8

yes bro another account damn we lost 4 rows of rockets because of these guys they keep comming back with another account

[forest steeple]

Sounds like yall pissed someone off

[lethal pivot]

I was playing duo and it was the neighbour next to us who we added to team because we were being friendly who turned out to be cheating but we didn't know 😦

[vivid canopy]

nah we were just roam raiding bases online it was an online raid and then they started toggling their cheats

[forest steeple]

Relatable

[vivid canopy]

[forest steeple]

Just gonna have to keep reporting the new accounts. Keep to premium servers

[vivid canopy]

Ticket #a473d8 please look into it again blatant cheating again 3ple head

[vivid canopy]

the problem is sea long still has no premium server

[forest steeple]

Might have to try a server that has it then. The difference in cheaters is significant

[vivid canopy]

we lost 4 damn rows of rockets these cheaters man keep comming back with another account

[forest steeple]

Welcome to rust. I hope yalls wipe gets better 👍🏻

[lethal pivot]

is it possible to talk in the waiting for support?

[vivid canopy]

can u ban him again Ticket #a473d8

he is the same guy triple heading everyone

just different account

[forest steeple]

Did you make a new ticket for the new accounts?

[latent trout]

help me, I was banned for nothing

[forest steeple]

!appeal

[glass olive]

Hey, @latent trout

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid canopy]

yes banned again

[forest steeple]

Cool beans

Hopefully he doesn’t come back

[forest steeple]

About?

[lethal pivot]

i just want to prove my innonce and its easier to talk rather than type. It's ok if not.

[forest steeple]

Admin said you were banned for a week for association.

[vivid canopy]

hes back again holy how many accounts does this guy have

[forest steeple]

New ticket

[vivid canopy]

[lethal pivot]

so there's nothing more I can do?

[forest steeple]

Not that I am aware of. You have to be careful about people you add to the team.

Background check everyone. That’s what I do

[thin trail]

How do i report a team to admins they are blacklisted on many other servers and just raided me

[forest steeple]

!report

[glass olive]

Hey, @thin trail

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lethal pivot]

I understand but if they looked you can see we weren't playing with him he just lived next to us and we were being friendly.

[vivid canopy]

Ticket #cfb686 another ticket this is with the cheater guy

[forest steeple]

It can be hard to backtrack and prove that. Please just wait out the ban, and proceed with caution in the future

[forest steeple]

Give admins the time to check it out. They are probably actively watching the server now

[lethal pivot]

he's not authed on our tc or anything either though.

anyway I'll leave it. thank you for replying and have a good weekend 🙂

[forest steeple]

You as well

[thin trail]

how to make ticket in here

[sturdy terrace]

Hey you can head to our website: https://rustoria.co/support/report and submit a ticket there. The admins don't do reports via discord.

[vivid canopy]

Ticket #3f2da7 Another cheater triple head all again omg so many accounts

[dark flume]

Ticket #7c03bf

5 hacker in 1 hour

😂

[sturdy terrace]

Thank you for the report! An admin should get to it asap.

[vivid canopy]

5 banned accounts in 1 hr lmao

how many accounts does this guy have

he keep comming back triple heading everyone

[long wren]

we dont know

[vivid canopy]

what did we get into hahaha its so frustrating

he keeps comming back with another account

[dark flume]

he still rampaging HAHA

[dark flume]

up

[subtle venture]

Ticket #d7b875 -

[thin plover]

you guys don't need to post your ticket here, we don't look at discord while doing tickets

[thin trail]

CAN ADMIN look at Ticket #c43892 / 100% cheating

[bleak pond]

Hi, thanks for the report! Admins will take a look asap

[thin trail]

These kids are bagging people and trapping them with handcuffs and unable to get out is that allowed like

[neon locust]

Guys, how much money do you get for playing with a cheater? and is it possible to unban ?

[bleak pond]

Not quite sure what you mean by that. Yes it is, you can create a ticket to appeal.

[bleak pond]

!appeal

[glass olive]

Hey, @neon locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon locust]

а можно ссылку ?

[bleak pond]

!banappealru

[glass olive]

Привет, @neon locust

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[neon locust]

спасибо

[fair atlas]

Hello, im trying to join Rustoria but keep getting kicked because of (Cheating)?

havent cheated a day in my life. why does this happen?

!banappeal

[glass olive]

Hey, @fair atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gusty radish]

Rustoria EU LONG LAAAGGG SERVER HELP

Rustoria EU LONG LAGGGG SERVER HELP ADMIB

ADMIN

@thin plover

@wispy dirge

Rustoria EU LONG LAAAGGG SERVER HELP

@hearty fulcrum

@versed quartz

Rustoria EU LONG LAAAGGG SERVER HELP

@slow vapor

[thin plover]

ok you dont need to tag EVERYONE

[gusty radish]

Rustoria EU LONG LAAAGGG SERVER HELP SERVER

[fair atlas]

do u know anything about being banned AGAIN even tho my appeal got approved? maybe a VPN?

[gusty radish]

STOP SERVER

[thin plover]

what is your steam ID?

[pallid osprey]

Ticket #4f8ca9
Ticket #8a2c08
Ticket #1408b4

All cheaters. Ur server is being infested by cheaters

[stable lotus]

rustoria eu long lags so hard about 2h maybe can rebot server? so bad

[gusty radish]

Rustoria EU LONG LAAAGGG SERVER HELP SERVER

@thin plover

[thin plover]

can you make a #network-support-old and don't tag everyone in it

[wraith mantle]

I have been banned in rustoria eu small with the reason: cheating, wich I can assure is not the case with my 3k hours in this server:). Can anyone look in to this pls

[bleak pond]

!banappeal

[glass olive]

Hey, @wraith mantle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fair atlas]

76561198437155665

this is the second or third time or something

sorry for the late reply

[thin plover]

this is the first time this account is trying to connect in at least a year...

[fair atlas]

yh exactly

so how have i been banned

i got banned a year or sum ago. appealed. and now i want to play again

BAM, "Cheating"

[thin plover]

ok what account did you try to appeal here #support message

[fair atlas]

my steam acc. Migranic

76561198437155665

[thin plover]

idk how you "yesterday i only farmed and did 1 run to Water Treatment" if you haven't connected in a year

story doesn't add up here

[fair atlas]

who are you talking to

[thin plover]

you

[fair atlas]

where is this from "yesterday i only farmed and did 1 run to Water Treatment"

that was my previous appeal. from a year ago😂

[thin plover]

click on the link to my message, it will bring you to your own message

[fair atlas]

yh

look at the date

[thin plover]

oh yeah

[fair atlas]

nw

[wraith mantle]

i crated now can you check

[thin plover]

I'm doing multiple things at the same time, let me check

[fair atlas]

no worries. i appreciate it

[thin plover]

I see why now, you tried to connect with your other account that's EAC

[fair atlas]

what other acc?

[wraith mantle]

Hey man if you have time to look at my ban too❤ ID: 76561199184918129

[thin plover]

the one that was EAC last year

[fair atlas]

thats still my same acc

Migranic

[thin plover]

ok anyway, you are fine to join since your EAC is older than 180d

[fair atlas]

is the ban gone now?

[thin plover]

https://rustoria.co/rules/vanilla

"- You have a gameban on another account within the last 180 days"

stated in our rules, I will fix your ban

[fair atlas]

not that i know of but thanks man!

[thin plover]

I mean it's fine you don't have to lie about it, you are good to connect in 15 minutes

[serene token]

Hi, I want to know why I got banned for cheating, even though I don't use or own any of those things on my computer. I'm hoping for answers? <@&274971100184576010>

[earnest mauve]

i havent been receiving ingame points for like entire wipe

[fair atlas]

cheers

[earnest mauve]

shop points

[thin plover]

fixed, wait 15 minutes before connecting.

[thin plover]

can you make an appeal

!appeal @serene token

[glass olive]

Hey, @serene token

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

none at all?

[earnest mauve]

nope

11h time played this wipe, 0 points received

[wraith mantle]

thank you a lot my man❤

[thin plover]

I have forwarded it

[earnest mauve]

thnx

[fair atlas]

@thin plover am i good? or have i been banned again...

[thin plover]

should be good, let me check

try again in 10 minutes

[fair atlas]

im in, appreciate the fast help

[frail wedge]

Can someone mute that fucking Racist? -> https://rustoria.co/support/3186b3

Ty admin but same here -> https://rustoria.co/support/1f444a

is a group that plays racist. and voice racism

Thanks for your assistance and that good job that u have done!

[thin plover]

I took care of it

unfortunately we do not moderate VOICE chat, but please mute them or turn off voices

[verbal zodiac]

for some reason i cant build my base bigger and idk why on rustoria EU main and if its a bug it says cannot build in this area when its not boulding blocked can antone help

[umbral verge]

Почему меня просто так забанили?

[sturdy terrace]

!appealru

[glass olive]

Привет, @umbral verge

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[forest steeple]

Wut?

[hexed nimbus]

try a differnt angle it often helps

[verbal zodiac]

i tryed everything

[hexed nimbus]

otherwise it might be some rock or something underground blocking you from placing

[forest steeple]

Send picture

[verbal zodiac]

ok

[forest steeple]

U next to like a zipline or something?

[forest steeple]

Could also be because of a mini copter

[verbal zodiac]

there is a jungle three next to me but i cut it down

and i dont have a copter

[forest steeple]

Which tree?

The swinging one?

[verbal zodiac]

yes

[forest steeple]

There you go. They prob prevent you from building and blocking players from swinging on the vines

[verbal zodiac]

but there is no wines on it

u can swing only ti climb it

[forest steeple]

If it’s one of the climbable ones then it probably has a build block around the top. That is the only thing I can think of

[verbal zodiac]

but if thats the case can i do anything about it or no

[forest steeple]

Prob not if you chopped it down and it still didn’t work

[verbal zodiac]

okay thank you

[forest steeple]

Np

[gloomy summit]

What is the general wait time on appeals

[wispy dirge]

1-3 business days.

Weekends don't count

[lofty wave]

!ticket

[glass olive]

Hey, @lofty wave

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vast roost]

thats what business days are💀

[wispy dirge]

You'd be shocked at how many people don't know that haha

[zenith raven]

I think i done a staff app like 1 week or more, the bot dont say anything

[balmy cypress]

Hey, the things we discussed still stands I am afraid.

[fathom drift]

Me and my team just spent 2 hours getting a crazy start. 2 people are at build spot and 3 of us are running to them. we all have full inv of loot to deepo in are new base. All three of us end up glitching through the map and dying to fall dmg. over 1k scrap, 1k cloth, our tommy start, and 2 hours of our life wasted. please Fix this Bug. I have video proof and evidence of everything

[balmy cypress]

Hey, please do make a ticket and we'd happily take a look into that 🙂

https://rustoria.co/support

[fathom drift]

Will do, thanks

[zenith raven]

Bruh

[tawny relic]

helloo any admin on? in rustoria br main the sprinklers aren't working

[jade star]

Yo i got banned for "Cheating" When ive never cheated im wondering if you guys could maybe do like a pc check or like a script check so i can prove to the admins im not cheating

This happen a couple years ago and ive never been able to play this server since

[tawny relic]

make a appeal

[jade star]

ive made many but none have come back

[tawny relic]

☹️

[soft latch]

Found a blatant cheater on US main named HOCHIE

[jade star]

It wont even let me create another appeal

[glass olive]

Hey, @soft latch

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jade star]

can Some admin come script check me because i cant play any servers from you guys

[true surge]

chiting loco cheating on US MAIN MULTIPLE TICKETS IN! NEW ACCOUNT CHEATER!!!

[tawny relic]

<@&274971100184576010> in br main the sprinklers aren't working

[forest steeple]

let the admins review the tickets, it will take time

[forest steeple]

have you considered that they might not be hooked up correctly?

[forest steeple]

have you made a ticket about it?

[pine hedge]

@forest steeple i cant connect to server reason " ban evasion" when i have 0 bans , what to do?

[forest steeple]

!ticket

[glass olive]

Hey, @pine hedge

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pine hedge]

ban evasion not mean i have ban and i should appeal it

[forest steeple]

ban evasion means you are trying to play on a different account when you have a account that already has received a ban on our servers.

you cannot get around a ban by playing on a different account im afraid

[tawny relic]

No, I made sure they were properly connected and checked them several times.

[pine hedge]

weird

[forest steeple]

this is something i can check if you want to dm the setup. I should be able to id the problem if you want

[pine hedge]

there no need authorize somewhere like rustspain?

[forest steeple]

what are you talking about?

[tawny relic]

I tried everything, I watched videos, I took out the gardens and put them back, but they don't work.

[pine hedge]

to connect rustspain server need authorize discord+steam and u like white list

[forest steeple]

I have seen any problems with farming thus far this wipe with my setup so dm me pictures and ill take a look at it

[tawny relic]

ok

[forest steeple]

I'm unsure what you are trying to do, but based off what you have told me I would advise you to play a different server

[fading flare]

Was told to come to discord by Chooky?

[jagged escarp]

please join waiting for support

[odd thunder]

how long do staff take to look at report tickets?

[wispy dirge]

Not long typically

[odd thunder]

Kk thanks

[wispy dirge]

We also don't usually reply till we close the ticket.

[odd thunder]

Oh okay got it. I just wanted to know if an admin is already spectating the player

[wispy dirge]

When did you put in a ticket?

[whole trench]

!ticket

[glass olive]

Hey, @whole trench

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[whole trench]

Can i submit a ticket even though im not banned

[forest steeple]

for what reason?

[whole trench]

because i lost access to main. i had no gb or bans on my main acc but i played on a server another vanilla main server and got banned and had to submit an appeal to get unbanned

it just doesn’t look good that i’m on a fresh account playing a vanilla server

so i want to make a ticket so i dont get banned for a high risk account

i also got unbanned on the other vanilla Server

[forest steeple]

im confused so you are playing on an account that has a server ban? or are playing on a different account

[whole trench]

no im playing on a different account

i edited it

[forest steeple]

i mean if you didn't get banned off of rustoria servers then you should be fine

[whole trench]

Yeah but i still want to be confirmed because i didn’t get banned on the other server and i still got banned

i’m just not trying to get banned on wipe them have to wait

[forest steeple]

but i wouldn't recommend playing on new acccounts after one gets a ban. It could lead to a ban for ban evading on the new account

[whole trench]

i never got banned on my main

I lost it due to college

[forest steeple]

doesn't matter bro XD. if you go get banned on an alt and come back to your main then you risk getting your main account banned

[whole trench]

XD bro that’s why i made an appeal to get unbanned

that’s why i’m trying to make an appeal so i don’t get banned for no reason

and i also got unbanned

just wanted to clarify

[forest steeple]

when in doubt just do it

[whole trench]

alright

so i can play and not get banned for an low hour account

just to confirm levi

[forest steeple]

just play on one account and then you wont have this problem

[whole trench]

yeah well i wish i could

[forest steeple]

right. gl with ur ticket

[whole trench]

so am i banned

[forest steeple]

when you try and join any rustoria server, does it say you are banned?

[whole trench]

no

like im straight i just don’t want to get banned for having a low hour account do you not get it

?

i wasn’t banned on moose and i logged on (new account) and got banned then appealed then i was good I figured its because i have a low hour account so i just want to get confirmed by an admin that im able to play without getting banned

[forest steeple]

you do not get banned for having a shady/low hour account unless you give an admin a reason to looking into it. i.e cheating

[whole trench]

okay cool

I’m screenshotting this

just so if i do get banned

this will be in the ticket thank u XD

[forest steeple]

bro if you get ban evaded/ban for cheating that is on you. gl on ur wipe

[whole trench]

i’m not doing either XD

[wispy dirge]

I would suggest you read the rules on Rustoria.co to make sure you're in the clear 🙂

[whole trench]

thank you though

[forest steeple]

np

[forest steeple]

!rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[whole trench]

oh then i’m straight

[whole trench]

thank you

[dark flume]

Ticket #ce8c75 can someone check my ticket please thanks ❤️

[stable magnet]

!ticket

[glass olive]

Hey, @stable magnet

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vague star]

unable to submit any ticket

[long wren]

why?

[vague star]

on opera but managed to now

[cinder olive]

@raven mist

[vernal cove]

andreak 💀

[raven mist]

Hmm?

[cinder olive]

question

[raven mist]

Sup

[vernal cove]

hypothetical question

[cinder olive]

if someone got banned

[raven mist]

Oh no

[cinder olive]

for asso with cheater...

[raven mist]

Hmm

[cinder olive]

i'm allowed to magically get their codes and get all them looties?

[raven mist]

No lmao

[idle pollen]

i got banned for cheating but i didn't even cheat. What do i do?

[cinder olive]

so i have to raid in yes

[raven mist]

Yes

[raven mist]

!appeal

[glass olive]

Hey, @idle pollen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vernal cove]

What if I guess their codes

magically

[cinder olive]

exactly

[raven mist]

Id magically ban you

[cinder olive]

what if we try to code raid

for 20min

and we magically guess it right

[vernal cove]

Shenzyyy keep typing im getting scared

I feel like ur not gonna let me guess their codes

[raven mist]

Would be a bit too much of a coincidence right after your questions hmmmm

[cinder olive]

just hypothetical question

[vernal cove]

hypothetical question

[cinder olive]

it's not as if it happend u know

[vernal cove]

U have 2 VERY dedicated rustoria fans here

we just like guessing codes

[raven mist]

😂

Guys

[cinder olive]

nono 1 mid dedicated

[raven mist]

you've got the reply

[cinder olive]

im giga dedicated...

[vernal cove]

please we need this

we have nothing

[cinder olive]

shenzyyy another question

[raven mist]

if you're going to auth on a cheaters base please dont be suprised if you're banned

[cinder olive]

i got 4k hours on rustoria

[vernal cove]

:/

[cinder olive]

can i get something special for this

i can't be compared to noobs like toucan...

[vernal cove]

Like i said...

[raven mist]

You can get a hug from me

[vernal cove]

2 very dedicated players

[cinder olive]

OMG hugg from THE SHENZYYY?!?!?

i take it.

[vernal cove]

Ill pass thanks

[raven mist]

Eyo, rude

[vernal cove]

not that u offered but still

[cinder olive]

u destroyed the moment...

[vernal cove]

no thank you

[cinder olive]

im waiting for the hugg

[vernal cove]

Ill watch tho

[cinder olive]

[vernal cove]

the hug that is, maybe sex after?

[raven mist]

it'll be delivered in 3-5 work days

[cinder olive]

scammed

[cinder olive]

ehh i tought we had something special...

[vivid violet]

hi why am i being kicked from the server i dont use any additional software?

<@&274971100184576010>

[lyric basalt]

!appeal

[glass olive]

Hey, @vivid violet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven stratus]

report

[glass olive]

Hey, @raven stratus

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tardy phoenix]

Admin why my friend get ban for cheating? he dont have cheats he left the game yesterday, came back today and got banned for cheating

He wasn't called in for any inspection, we were just building a house, he was kicked out because his internet was down, today he logs in and he's banned for cheating

<@&274971100184576010>

[shy remnant]

Zane, can you ask them to make an appeal ? We will get to it asap, if it’s a mistake it’ll be fixed don’t worry

https://rustoria.co/support/appeal

I am not on my PC sorry

[tardy phoenix]

@shy remnant

[shy remnant]

??

[tardy phoenix]

How long does all this cost? We need to raid today

[shy remnant]

Can’t tell you for sure, appeals can be responded within 1-3 business days. Don’t worry, we will get to it asap

[tardy phoenix]

Okay thanks

[sacred basalt]

Hello, I don't understand why I'm not allowed into the server, with the phrase "cheating", since I played yesterday, everything was fine, I upgraded my house and went to bed. Today I'm trying to connect to the server, and it throws me out with this phrase. Perhaps it somehow had an effect that I use the gaming cloud gfn.am, Some kind of error occurred, please sort this out. Thank you for your understanding. My steam ID 76561197993276075, server Rustoria.co - EU Long

[long wren]

!appeal please submit an appeal

[glass olive]

Hey, @sacred basalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pine gyro]

Admin, why did I get banned for cheating? I don't have any cheats. I quit the game yesterday, came back today, and got banned for cheating.

[near halo]

Sure buddy save it for the judge

[long wren]

!appeal

[glass olive]

Hey, @pine gyro

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cloud gust]

plz look my ticket

Appeal #85cbae

[cloud gust]

Yes! The same thing happened to me

I was just playing with friends and when I wanted to log in the next day, I was just banned for cheating

I don't even understand that I could be banned, I never kept cheats on my computer and on the contrary, I am against cheating in games

[muted sun]

@west osprey check PM pl s

[spare pecan]

Cheaters in rustoria eu long, submitted report, they hit headshots none stop, called out for it and has been toggle off

[glass olive]

Hey, @spare pecan

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Not really a smart thing to do

[regal scarab]

что делать если моего тиммейта забанило за игру с читером хотя никто из нас не читерил?

[long wren]

!appealru

[glass olive]

Привет, @regal scarab

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[old harness]

any admins online on SEA Long? cheaters active, and we are currently raiding them. ticket #89ef56, we think they are toggling hard. please check if you guys have time asap.

[proven sable]

sells the resource for real currency on the server Rustoria.co - EU Long

[frail fjord]

why cant I set id on drone?

[long wren]

!report

[glass olive]

Hey, @proven sable

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

with proof and steamid

and server name

[long wren]

It looks like Rust has temporarily disabled ID entry, as it is possible to force drop locked crates from chinook helicopters with a drone. i think

[bright frigate]

i wans be banned

say play with cheater

but i am solo playter

@long wrenneed help

[long wren]

!appeal

[glass olive]

Hey, @bright frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bright frigate]

co sea long

chn clan be baned

but i dont play with chn clan

@long wrenplease check！！

[long wren]

appeals take 1-3 bussines days

[near halo]

Hello

can you find out when I will be unbanned on EU Rustoria 10x NO BPS, I played without cheats, and there were no cheaters in the camera.

[long wren]

have you submitted an appeal?

[sly cedar]

<@&274971100184576010> Should anyone to help me? Good morning!

[lyric basalt]

with ?

[sly cedar]

@lyric basalt I have a teammate with a problem. He was waiting to join a server (BR-LONG), when he managed to connect, he got a message like: "Disconnected: Cheating". Could you help us with this case?

[lyric basalt]

give me his steamid

[sly cedar]

76561199131558246

[ocean urchin]

<@&274971100184576010> you can make a server without jungle and it's just annoying and it decreases performance

[raven mist]

Put that in #feedback-suggestions However its part of the map generation now so i'm not sure if we would be allowed to do it

(Without the tag)

[ocean urchin]

thx

[jaunty siren]

q

https://steamcommunity.com/profiles/76561199691549475/ what are the cheats? Is there any evidence?

[sturdy terrace]

Are you banned off of our servers?

[sly cedar]

@lyric basalt Hello friend. Do you have any answers about my teammate? ID 76561199131558246. Sorry for disturbing you.

[plain acorn]

I know it’s not possible to make another appeal after the first one gets denied, but it’s been a few years now

Anyone who could assist me on this

[lyric basalt]

fixed, tell him to wait 15 mins

[west osprey]

steam ID?

[plain acorn]

76561198189412557

[celest talon]

@void condor Hi can you know from which admin I got banned for this wrong streamsnipe what streamer who reporoted was taken away his partner because I would like to write to him about this ban last time we wrote about it so I would like to know supposedly you wrote to him and is there any answer regarding my ban?

my steam id 76561199098358964

[long wren]

have you submitted an appeal?

[sly cedar]

Thanks my friend. Sorry to disturbing you...

[supple dune]

admins here?

[west osprey]

hi

[plain acorn]

Lorie could you check pm 😉

[supple dune]

check my appeal full rage cheater Ticket #5ac5f1

[jaunty siren]

yes

[jaunty siren]

it is written like discount cheats

[jaunty siren]

but I don't have any cheats, I'm ready to be tested. no problem at all. please correct this error.

[celest talon]

so I submitted and already can't on your website

because I got wrongfully banned by a streamer but luckily that streamer has already lost his partner rustori recently

[long wren]

oh..

[celest talon]

@real hollow he lost partner thank god

[jaunty siren]

where can I submit a ticket?

[west osprey]

!ticket

[glass olive]

Hey, @jaunty siren

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jaunty siren]

<@&274971100184576010> I can't leave a ticket. It does not load data. please check me in the discord. I ask the Russian-speaking administrator

[smoky sun]

i found, looted and researched a connected bluetooth speaker but the blueprint says unlearnable?

[simple jay]

Help

you can file an appeal, I was banned for being in a team with a cheater, although there was nothing like that, at least I didn't notice and didn't know I had 60 hours in the game myself

[long wren]

have you submitted an appeal right?

[simple jay]

I didn't submit it, please show me where to submit it.

[long wren]

!appeal

[glass olive]

Hey, @simple jay

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[simple jay]

Пиздец бля

[long wren]

🤨

[smoky sun]

is this a bug?

i goit it from scrap loot

[simple jay]

Never mind

[long wren]

not bug

[smoky sun]

why can i fidn and research something i cant unlock ❔

[long wren]

You have to buy it from the steam market

[smoky sun]

yes i know that but i have never seen steam only items be lootable

[warped karma]

does rustoria use EU format for months on appeals (ex. 11/5/25 = 5/11/25 us)

[long wren]

like a bandana mask

[violet tundra]

cause ur fat

[dense dirge]

Appeal #405fca can someone please have a look at this for me i been banned but i dont have cheats no idea i been on this server for few days now aswell put in about 60 hours plus last few days

[zenith ether]

Good evening, dear admins! a team of cheaters has been playing on the EU men server for 4 days now, the guys have been going and killing the entire server! We send complaints, but they still run! How long will it last?

[raven mist]

You've never created a ticket on our site

Please report on our website if you suspect someone to be cheating

[raven mist]

!report

[glass olive]

Hey, @zenith ether

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense dirge]

i have reported it

[zenith ether]

the site hasn't loaded like this for 10 minutes

[raven mist]

you can always open a "generic ticket" and paste the steamid in there

[dense dirge]

admin can someone check my appeal please thankyou

[raven mist]

Appeals take 1-3 business days

[dense dirge]

😦

[atomic copper]

76561199205745097 guy bug abusing in a train on sea long

[zenith ether]

there is no such section here

[raven mist]

Its in your screenshot

[atomic copper]

W6 sea long guy bug abusing in a train

76561199205745097

i love you admin ❤️

[coral frost]

What did he do???

[zenith ether]

sent

[atomic copper]

he was glitched in a train so he could shoot out but no one could kill him

[raven mist]

I see! Give us some time and we'll review it

[atomic copper]

W admins so much better then rustified, thankyou @raven mist

[raven mist]

Appreciated!

[tranquil brook]

@raven mist bro can u check my reports?

please

[raven mist]

Yes sir, give us some time and we'll get to it

[tranquil brook]

okay

[coral frost]

Did he perma ban or nah?

[tranquil brook]

@raven mist bro if i create ticket for aim, u check him on server or no?

looking for him online?

[raven mist]

Whenever you report someone we'll look into them yes

[tranquil brook]

ty for info im
wait

[solar grove]

and for "bag abuse", how much is the block given?

@raven mist

pleasу check my appeal on site

[atomic copper]

read server rules

[solid geyser]

be patient please appeal take time to get to as admin can be busy

[smoky sun]

you can craft those if you own a skin

[long wren]

ik

[silk forum]

how can i report sombody?

[forest steeple]

!report

[glass olive]

Hey, @silk forum

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sick heath]

sitting in this q for an hr is it bugged?

[near halo]

probably

[lyric basalt]

do you have VIP for that server ?

[sick heath]

nope do i need to get it before i load in?

[lilac swallow]

IS THERE ANY ADMIN

[silk forum]

for some reason it logs me into an old steam account is there any other way to report this guy? hes rage cheating and lives outside my door basically

[forest steeple]

F7

[rose timber]

Hello how can we help you?

[stuck fox]

I need help giu at outpost

Stopping me from flying with a horse

[eager ermine]

s

[stuck fox]

I need an admin

THere’s a guy on horse blocking heli pad

I’m rustoria us main

[solar loom]

how i trhow ticket

can an admin pass me the link

[dense ridge]

@stuck fox What's the name of the player doing this exploit?

I will get an admin to look into this immediately.

[lyric basalt]

!report

[glass olive]

Hey, @solar loom

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[desert garden]

admins pls anyone check my appeal

[lilac swallow]

i have made 2 tickets but still no one have see them , 1 of them is the cheater and th second one is him friend looting you body every time i think they are not in team but in a call for sure

[brazen kernel]

pls check appeal #3ba6ac!!!!

[stuck fox]

His name is OUTPOST CEO

@dense ridge

[dense ridge]

Thank you I will let RyanJD know.

[ivory herald]

Hello, I have encountered such a problem that I cannot log in to your server. rustoria.co eu mondays, gives an error every time it starts and stops at the moment of loading the world

[stuck fox]

Thank you I appreciate

[rose timber]

Thanks for the tickets 🙂 We will be looking into both as soon as possible.