support

[plucky dew]

@long wren Trust me, I'm not a cheater, please help me steam76561199365786506

@long wren Moose server

[uncut raven]

hey i need an staff member too unlink my steam account from a discord

76561199633926765

that is my steam id

im trying to sign up for mod and i cant becuase its says i need to unlink my other discord from my steam

[plucky dew]

I need help to unwind the moose service from my mistake penalty

steam 76561199365786506

PLS

[wicked bloom]

<@&274971100184576010> Sir i got same issue, when i try to join server i got kicked cheating, when i try to appeal i ban not found on the website

[plucky dew]

I was wronged😩

[raven mist]

This is rustoria

Not moose

you need to appeal at Moose

[raven mist]

!steamid

[glass olive]

Hey, @wicked bloom

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wicked bloom]

here Sir @raven mist 76561199183902129

[plucky dew]

@raven mist Where do I go to moose for an appeal

[raven mist]

On their discord... 😄

[undone matrix]

<@&274971100184576010> why the map preview server doest work

[raven mist]

You need VIP for said server

[undone matrix]

i got vip

for main

[raven mist]

Are u joining through staging branch?

[near halo]

sea mein next wipe?

[undone matrix]

no normal rust ?

i need to get staging ?

[raven mist]

Correct

[undone matrix]

thanks alot !!

[raven mist]

You can join again

[wicked bloom]

okay thanks

[plucky dew]

@raven mist I don't have the right to speak in the moose channel

[raven mist]

Theres nothing we can do for you here as Moose is a completely different community

[buoyant ibex]

@raven mist 76561199638658750

[dull sail]

1

[uneven oak]

@raven mist Sir i got same issue, when i try to join Rustoria EU main i got kicked cheating, i dont use cheats, can u help me?
steam id 76561198993297093

[hearty lark]

What time will us long vip be half off?

[astral siren]

If i buy "us medium" vip right now will it give me vip for the Premium medium when it comes out?

@raven mist

[raven mist]

Yes it will

[astral siren]

thank you

[uneven oak]

@raven mist Sir i got same issue, when i try to join Rustoria EU main i got kicked cheating, i dont use cheats, can u help me?
steam id 76561198993297093

[robust kraken]

can i get help im at voice channel i need to ask some questions

[cursive hornet]

Who can give me eu medium map voter role pls,the button in channel doesnt work

[sturdy terrace]

Hey please head to our website: https://rustoria.co/support/appeal and submit an appeal.

[uneven oak]

ty

[sturdy terrace]

Hey could you ask them here?

[robust kraken]

if i appeal to be chat mod , how long does it take on average to get results?

[sturdy terrace]

I'm not sure exactly how long it will take for you to get a reply, but maybe between 1 week or 2. Could be much less or more. But I'd recommend just applying!

[uneven oak]

no ban found

[sturdy terrace]

Alright I'll forward this to the admins.

[kind mist]

please check appeal #fa3a3c i am waiting for 3 days and wipe soon but i can t play

[oak harbor]

could anyone answer 😔

[graceful creek]

What are the chances you guys can slide me 40 cents of credit so I can buy another person VIP

[slender wren]

hi

can any admin talk to me plz

im in support room

[sturdy terrace]

Hey I'm not an admin, but what's the problem?

[slender wren]

ok im new in pc rust

and i bay acc from some one

when i join on rustoria

its give me ban evision

i think

and im conect with payer he not resbond

i dont know what i can do

i cant bay other acc i relly i dont have mony

and i bay rust acc to ply in rustoria qz i see all amizing things in tik tok

[long wren]

ah

[uncut raven]

yo can i have an admin check someone out ?

[long wren]

what issue are you having?

ticket?

[uncut raven]

there this dude on us small that has a game ban and im 90 percent sure hes cheating

[long wren]

!report

[glass olive]

Hey, @uncut raven

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slender wren]

u talk to me ?

[hearty lark]

i am trying to preview the us long. but it keeps getting stuck on spawning world. is the server up?

[long wren]

🙅‍♂️

[long wren]

stuck in queue or loading?

[hearty lark]

loading

[long wren]

you have vip?

[hearty lark]

yes

[long wren]

and with staging branch?

[hearty lark]

yes

is it a private beta thing?

[long wren]

can you try reconnect?

[sturdy terrace]

?steamid Please send your steamid here.

[glass olive]

Hey, @slender wren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty lark]

yeah i tried. just wanted to make sure it was a me problem not the server

[slender wren]

are u sttel here

[slender wren]

in this chat ??

[sturdy terrace]

Yea

[slender wren]

76561199514405683

[wild terrace]

tomorrow force i want to play with my 5 friends and im new in those servers, which server do u recommend me to play. we are looking for more than 400 pop at least and not that much clans

[long wren]

Sorry, I don't know why you stuck in loading haha

[sturdy terrace]

Alright I'd suggest heading to our website: https://rustoria.co/support/appeal and submitting an appeal.

[long wren]

us main

[sturdy terrace]

Try and explain everything as best as you can and truthfully.

[wild terrace]

im from europe

is it the same?

[long wren]

eu main last force wipe day

[wild terrace]

ok ty bro

[long wren]

or biweekly server eu med

[slender wren]

look

i can upload pic

??

[sturdy terrace]

You can if you want. That's completely up to you. Please do note that the usual response time on an appeal is 1 - 3 business days

[slender wren]

You already submitted an appeal for this ban.

[hearty lark]

@long wren stil freezing up. can you send me the ip for us long

[slender wren]

its show like this

and its prevent me to go next

[long wren]

preview server?

[hearty lark]

yeah pls

[long wren]

1~6?

[hearty lark]

1

[long wren]

client.connect 91.99.93.181:28010

[hearty lark]

tx

[sturdy terrace]

This means you have already tried to appeal the ban. What was the outcome of your first appeal?

[buoyant ibex]

<@&274971100184576010> I can't log into the server by mistake discount cheating I don't play with cheats check my steam id 76561199638658750

[long wren]

!appeal

[glass olive]

Hey, @buoyant ibex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slender wren]

im not do any appleal

[mental bough]

i wanna see the map for force on medium eu, do i need vip???

[slender wren]

i tolled u i pay this acc from some one

[long wren]

voting closes in 21 hours

[slender wren]

i dont know any thig 😩

[long wren]

I don't have the right to vote. 😅

[long wren]

where are you from?

[sturdy terrace]

Buying an account is against Steam's TOS and if you bought an account that's already banned, I can't help you. Since someone either you or someone else tried to appeal the ban, the ban can't get appealed again.

[slender wren]

omg

and i cant play rustoria any more ??

its no ban in steam

all is good in steam

[west osprey]

fixed, please wait 10 minutes

[long wren]

i have question when did you purchase your account?

[merry raven]

I was banned for nothing, what should I do?

[hazy lava]

hi men

can u check if im able to ban appeal?

[minor temple]

Hello men

[west osprey]

This isn't always true

[minor temple]

If you send your Steam ID i can take a look for you

Can't make any promises though

[hazy lava]

76561199017616357 I had been banned for playing with a cheater but I wanted to know if there's a possibility of being able to play on the server again

[uneven oak]

<@&274971100184576010> i got an issue, when i try to join Rustoria EU main i got disconnected: cheating, i dont use cheats, can u help me?
steam id 76561198993297093

[long wren]

!appeal

[glass olive]

Hey, @uneven oak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven oak]

No mute or ban found but i cant play on rustoria

[minor temple]

So Just had a look into this and your ban will not be overturned as per your last appeal which you can see here https://rustoria.co/support/appeals

[uneven oak]

no appeal here...

[minor temple]

That was for Breack

Just looking at yours now

[uneven oak]

ok

[minor temple]

If you give it 10 minutes you should be okay to join the server again

[uneven oak]

Ty)

[hearty lark]

hey crazy, I think it is a problem with my VIP. its not showing I have it even though I have the receipt

[long wren]

ingame or on discord?

[hearty lark]

on toria website

and i think inagme cause i cant load the preview

[long wren]

!verify

[glass olive]

Hey, @hearty lark

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

maybe if you auth you will get the donate role

[hearty lark]

yeah I got it. server is just being a bitch haha

[stray forum]

Anyone have any idea why whenever my teammate tries to refresh his premium status it shows error he has over 40$ worth of actual skins (non-dlcs)?

[uncut kraken]

where can I apply for a ban

[long wren]

can you connect to the server VIP you purchased and check?

[long wren]

!appeal

[glass olive]

Hey, @uncut kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shadow spoke]

What Branch is the map preview on Aux 02 or 03?

[misty scroll]

None, it's regular staging branch

[shadow spoke]

Just have none selected? Or Main?

[misty scroll]

Beta participation: None

https://files.rustoria.co/schaadt/9864f5bd-4e3b-40c6-b48b-1edf30f2ecc6.png

[shadow spoke]

Word ty

Just won't connect for some reason stuck on spawning world.

[misty scroll]

Happens sometimes with Rust, usually works if you just restart your game

[amber elbow]

Hi can you at least clarify to why you have come to such a conclusion? for my appeal #8e14e8

[misty scroll]

We do not provide players with the evidence associated with our bans, so there is unfortunately not much information I can give you about your appeal.

The appeal was properly reviewed and I agree with the conclusion that the other admin came to

[shadow spoke]

What will be the max pop For Toria Long Premium this wipe?

[oak harbor]

???

[long wren]

If the IP is likely to change, we will notify you before wiping. #announcements

[vocal topaz]

@long wren luke ghosting me

[long wren]

He is very busy.

[warped linden]

Why does it say I am already connected as a player?

When joining the staging branch

[thorny dune]

Which server are you trying to connect to?

[warped linden]

staging branch preview server

[thorny dune]

For which server I mean specifically so I can take a look?

Which map are you trying to preview

[warped linden]

Rustoria US Long

map 1

the one thats in first place

[thorny dune]

Thank you, give me a minute

Could you paste your SteamID here as well? @warped linden

[warped linden]

76561198036179439

[thorny dune]

Try once more for me please

[warped linden]

Ok

Disconnected: you are already connected as a player.

Downloaded staging branch for the first time today, your preview server is the only server I have attempted to join. I have restarted Rust:staging branch 3x as well.

[thorny dune]

Not something on your end, just a Rust bug, let me try to take a closer look for you, give me a couple of minutes again

[warped linden]

Sounds good, let me know if there is anything I can do to assist.

[cloud geode]

Yeah Im getting that too

[modest basalt]

<@&874995535881326632> THERE IS 2 BRADLEYS CAMPING MY BASE NEED HELP

[warped linden]

Kill the Bradley’s?

[modest basalt]

IM BROKE

[raven mist]

Nothing we can do about that

[modest basalt]

BROO WHAT

IS THAT NOT A GLITRCH

[raven mist]

No

Bradley roams free 24hr before wipe

[modest basalt]

IM ON US MONDAYS

were not wiping for a while ?

hello?

[warped linden]

They said its not a glitch.

[modest basalt]

ok well guess we cant play the game

[long wren]

not bug

[warped linden]

Kill bradley, make a temp base, craft grenades. Or just quit, Idk?

[cloud geode]

mondays wipe tomorrow anyways, all servers wipe on force regardless of their wipe times

[candid loom]

map size on us long is way too big, thats why the server dies after 1 week max

[warped linden]

Any word

[thorny dune]

Nothing yet, I've passed it onto one of our devs now, if they have an update for me I will let you know straight away

[warped linden]

Sounds good! Appreciate the help

[undone matrix]

<@&274971100184576010> why cant i build on staging branch

[green trellis]

cheater on rust eu main his name is qweqweqwe please check him, hes sniping us rn

[glass olive]

Hey, @green trellis

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[minor temple]

They're just a map preview, the servers are not meant to be built on

[errant parrot]

where can I file a ticket?

[sturdy terrace]

!ticket

[glass olive]

Hey, @errant parrot

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neon mauve]

its says im banned for cheating on all servers ive been dealing with it for a few days since istarted playing rust again and would like to know why, ive done an appeal twice yesterday and today but says there is no ban found at all so im confused what did i do to get banned ?

[glass breach]

do bps wipe on au large

eu*

[sturdy terrace]

Hey we don't have a "EU Large" server. Do you mean EU Long?

[glass breach]

yea

[sturdy terrace]

Yes bps wipe every force wipe on EU Long. For further reference I'd suggest heading to #server-info

[glass breach]

alr thanks

[broken laurel]

hello guys can any1 tell me if Rustoria has a primitive server and is it a monthly ? and is it wiping tmrw?

[raven mist]

We do not have a prim server

[visual drum]

support

[formal cosmos]

hey

ı need support

<@&274971100184576010>

hey

[raven mist]

State your issue please

[raven mist]

!steamid

[glass olive]

Hey, @formal cosmos

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[formal cosmos]

76561199175562762

[formal cosmos]

When I want to enter Rustoria Eu Longa from Rust, it says cheating, but when I want to enter ban appeal from your site, it says your ban was not found. I have never used cheats, I have 3,800 hours in my account, I can provide you with any proof.

[raven mist]

its fixed now, you can join again

[formal cosmos]

why?

[raven mist]

Why what?

[formal cosmos]

why am i banned

and will rustoria eu long eat bp wipe tomorrow that is today

[raven mist]

You're unbanned now... Seems like something was linked unrelated to you

[raven mist]

Long bps will wipe on force which is tomorrow yes

[formal cosmos]

thanks

[near halo]

qual horario do wipe do br main o force

[glass olive]

Hey, @near halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[undone matrix]

Lol alot of other populair severs that do map previeuws aswel allowed you to build why isstn this on rustoria

[inland crag]

hey, i need support pls

<@&274971100184576010>

[shy remnant]

State your issue please

[grand portal]

i have a issue <@&274971100184576010> #

[shy remnant]

....

Please stop ping

And just descrive your issues

[grand portal]

mb

i got banned on one of the servers even tho if you had a look at my account you can tell its totally legit

[shy remnant]

!steamid

[glass olive]

Hey, @grand portal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grand portal]

i have a couple games steam level and over 1k hrs

https://steamcommunity.com/profiles/76561199275611352/friends/add/

[inland crag]

When I try to enter the server it tells me that I am cheating but I never cheated, the situation is that in my previous account that I have more than 1000 hours was hacked and they used cheats in the game, but now I had to use another account to be able to play, in this account nothing of cheating or anything like that never happened, I want to know if it can be solved, thanks

[grand portal]

should take you to my steam there

[shy remnant]

I'm on my phone, please send me the Steam ID

https://rustoria.co/getmyid

[grand portal]

1315345624

[shy remnant]

That's not a Steam ID

Please head to https://rustoria.co/getmyid and get it

[grand portal]

copied the wrong thing

76561199275611352

[shy remnant]

Ok I see

You need to appeal

!appeal @grand portal

[glass olive]

Hey, @grand portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grand portal]

how long will it take?

if too long i wont bother

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[grand portal]

well i mean i got spam reported by the same group then got banned when i logged off

[shy remnant]

50 people can report you it won't matter for us

We ban with proofs, not based on what people says

[inland crag]

Excuse me, are you talking to me?

[grand portal]

i made appeal

[inland crag]

76561198406799154

i need help to

[grand portal]

where will the reply of the appeal come?

[shy remnant]

Solved

[shy remnant]

On the same page

[inland crag]

So I can come in now??

[shy remnant]

Yes

[inland crag]

ty bro

[thick nexus]

If were to use game game bugs in my advantage like others do is there a possibility for me to get punished

[lunar rampart]

Are the staging branch preview servers broken?

I have VIP and joined staging only to get a DC error

[thin plover]

let's read our website and see what it says

https://rustoria.co/rules/vanilla

No Intentional Bug Abuse

[echo venture]

what is the dc error?

[lunar rampart]

just disconnected: you must be vip to join rustoria map preview servers!

[thick nexus]

So what’s punishment

[thin plover]

why are you asking

[thick nexus]

bc there is so many people who uses a bug in labs

[thin plover]

ok then make a ticket

[thick nexus]

And i see them every wipe

[thick nexus]

I will but you still haven’t answered my question

[lunar rampart]

any idea why?

[thin plover]

we will review the situation and ban may be applied

[echo venture]

looking now for you

[thick nexus]

Will they get permanent banned or weekly one

[thin plover]

it will not be permanent no

[thick nexus]

ok

[lunar rampart]

Thanks. It's my first time trying this since preview implemented...which, is this the first wipe? Didn't notice it 3 weeks ago

[echo venture]

we soft launched it like 3 weeks ago yeah, but now it's been battle tested it's been promoted

your issue is part of a much wider issue, your VIP is not assigned on US Medium properly. leave it with me and i'll fix both

so good job you reached out otherwise you may not have had queue skip on wipe properly 🙂

but it seems to impact everyone, so you've helped me lots here

[lunar rampart]

Ah okay, been taking a break from the weekly prem like 2/3 weeks now so that's why I didn't see it.

But also wtf? how did that happen?

[echo venture]

as a thanks for reaching out i'll add another month of vip store credit to your store account

[lunar rampart]

thank you man. I'm gonna leave this up if you want to lmk when its been resolved so I can check out the server

[echo venture]

yup, i'll tag you when i've fixed both issues

@lunar rampart fixed now, you have vip properly assigned on US Medium and the preview server should let you in within 5-6 minutes from now

[lunar rampart]

Sounds good! Thanks for looking into it quickly enough. Appreciate the help with the VIP as well.

Did I not checkout properly or was it an internal prob?

[glad quartz]

Hello, I got banned for cheating more than 3 days ago. I made an appeal and I still haven't received a response because tomorrow I would like to play on your server for the new updates. My ID is 76561199503317401

[echo venture]

nothing to do with you man don't worry, yeah was internal/our side, apologies for the inconvenience caused

[thin plover]

your appeal was 6 days ago and it was denied 3 days ago

[lunar rampart]

hey, I am still not able to connect to the preview server by the way

is there some kind of beta i must opt into for this update on the branch or?

[lunar rampart]

I downloaded aux02 in case a while and got disconnected: wrong connection protocol: client update required!

[open grail]

#network-support-old if no one gets back to you on this open a network ticket it'll get resolved

[lunar rampart]

he was on it earlier prompt like so hoping he has insight on the current issue

[glad quartz]

ok no problem but how do you have proof that I cheat when I killed almost no one and I was with the bow I hit 3 arrows and I am accused of cheating

[echo venture]

hey, don't opt into any beta, just use "none"

[glad quartz]

moreover in my team I have more chance that it is my friend who is banned than me they have more hours than me they are strong and I am almost just starting out and I am accused

[echo venture]

@lunar rampart https://files.rustoria.co/schaadt/9864f5bd-4e3b-40c6-b48b-1edf30f2ecc6.png

[lunar rampart]

ya it was on none earlier, when I initially tried and you tried fixing it

I just reverted to none again, lets see

my friend is in rn

still cannot join

[spare drift]

hello admin?

[glad quartz]

and also sorry for the spamming but now but mate they don't want to play with me anymore now I play solo

[spare drift]

my ban not found on ur website who can help me

[long wren]

for which server?

[spare drift]

SEA MAIN

i do nothing and got banned for cheating???

[long wren]

!steamid

[glass olive]

Hey, @spare drift

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[spare drift]

@long wren76561199151108458

[long wren]

If there is a admin around, they will help you.

[echo venture]

fix pushed and force restarted the servers, should be back up in 15m

[spare drift]

okay

ban still not found

[long wren]

can you try connect again in 30min ?

[spare drift]

i connected so many times

@thin plover i need help

[hearty fulcrum]

please stop trying to connect. if you are spam connecting, this will cause issues.

please wait 30 minutes, and after 30 minutes, try connecting again

[spare drift]

ohh

i can get in server now

thats a mistake ?

[hearty fulcrum]

okay, i'm glad it worked out. please be careful not to spam connect too much.

[hearty fulcrum]

yes, it was an error, not a ban

[spare drift]

[glad quartz]

please can an admin see who banned me please 76561199503317401

[somber hamlet]

I can't find the IP for the map preview for us long map 1 can anyone send ip

[hearty fulcrum]

hello, do you have VIP for US Long?

[somber hamlet]

yes

I had the IP and was joining and working through staging issues and now I can't find the IP again

[hearty fulcrum]

@glad quartz we do not reveal this information. an admin already helped you with this issue. your appeal decision is final, and it will not be changed.

[hearty fulcrum]

if you go to https://rustoria.co/maps/vanilla_long_us, you should be able to copy the IP again

[latent pond]

can i have the ip for us long i cant find it anymore

map 1

[somber hamlet]

That's where I'm at, but now it just says "buy vip to get 2x votes"

[glad quartz]

ok too bad it's just unfair sorry for the inconvenience

[hearty fulcrum]

please make sure you are logged into your account on our website @somber hamlet@latent pond

[somber hamlet]

Just updated in last 5 minutes and it's gone, but legit bought vip 30 minutes ago. Randr as well

We are

[latent pond]

i am

[hearty fulcrum]

okay, let me check for you. please wait, thank you

[somber hamlet]

thx

[royal dragon]

what is Team UI limit on Rustoria US Main

[long wren]

16

[zenith raven]

Guys

[hearty fulcrum]

okay, seems like we are currently restarting them to apply some changes and fixes, so it will take a moment before you are able to check them. sorry for the inconvenience. please wait for a little while, and they should be available again soon. thank you for waiting @somber hamlet@latent pond

[royal dragon]

thats what i thought thanks @long wren

[zenith raven]

How can i Know when is the force wipe or my server wipe??

[somber hamlet]

okey dokey

ip will show back up on that webpage

[hearty fulcrum]

all servers will wipe at the same time at <t:1746122400:F> because tomorrow is force wipe

[zenith raven]

Nooooooooo

[hearty fulcrum]

correct! just needs some improvements at the moment so that things will work better for you guys :)

ETA is approximately 10 minutes until you are able to get the IP for the map previews and view it again. thank you for waiting and letting us know @somber hamlet@latent pond

[quick escarp]

brb renting quantum computer so they can boot faster

[hearty fulcrum]

oh, i tagged the wrong person. sorry!

[glad quartz]

np

[solid prairie]

Hello, when will the focus be on rustoria eu long

[zenith raven]

This Will be my First wipe, i never play in a server for much time. We lose the bases too?

[long wren]

yeah

in wiping, everything is lost

[zenith raven]

Bruh

I do more one base today and Just found a decaied base with MINIGUN

[late violet]

if my banning admin isnt an admin anymore is there anyway i can be unbanned?

[long wren]

If the appeal is denied, the ban remains in place.

[hearty fulcrum]

rust has different kinds of servers that wipe at different times, but all servers are forced to wipe at least once every month.
there are monthly servers that only wipe once a month on force, and some servers wipe every week

you can find the list of all wipe schedules for all of our servers at #server-info

[final bison]

Sum1 run me my vip

I won the chippy machine on tt

[wicked bloom]

hi Sir i just checked now i still cant join server kicked cheating, and also i cant found ban on appeal

can help? <@&274971100184576010>

[long wren]

post your steamid again

[wicked bloom]

here 76561199183902129

[long wren]

If there is a admin around, he will help you.

[wicked bloom]

okay thanks, been waiting for 2 days 😦

[fervent magnet]

Whats max pop on US Small anyone?

[glad quartz]

I have a question that may be stupid, but it's a permanent ban for cheating.

[long wren]

yeah

[glad quartz]

even if I really don't cheat

[long wren]

If they had 100% proof

[glad quartz]

I was told that he had proof, I asked for it, he never answered me because in the wipe where I got banned I only killed 5 guys with the bow

I've been asking for the unban for 6 days now, but no one has answered me with concrete proof.

[long wren]

We do not share evidence

[glad quartz]

ok no problem but what bothers me is that I don't care about being banned for cheating even if I have nothing but now even but teamate don't want to play with me in any game anymore 😦

[broken herald]

is there anyway to see how many map votes there are on certain maps

[manic jasper]

Is it possible to open a support ticket?

[wooden hawk]

@thin plover can you pls unban me?

[slow terrace]

need admin on mondays

cheaters everywhere

[glass olive]

Hey, @slow terrace

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lone wind]

question can I use gearup booster to fix ping on rustoria server?

[wicked bloom]

is it done alr? i still cant join server

[long wren]

we allow vpns

[fresh kernel]

when wipe sea main

[long wren]

!force

[glass olive]

Hey, @fresh kernel

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[wicked bloom]

hello <@&274971100184576010> <@&274980199668645888> , ive been waiting to long, can you help me please. i ggot kicked cheating suddenly. and i cant found any ban on web appeal

[open grail]

Does your ban message say come to discord "admins name"

[wicked bloom]

no Sir

just disconnected : cheating

[open grail]

I think i know what's going on here leave it with me

What's your steam id

[wicked bloom]

here 76561199183902129

[open grail]

Great ill pass it on you should get a message

[wicked bloom]

DM on discord?

[open grail]

I'm pretty sure yes

[wicked bloom]

ytd @raven mist said i can join, but still cant

[open grail]

We're you unbanned?

[wicked bloom]

no Sir still

[open grail]

But did you appeal and got told you would be unbanned?

[wicked bloom]

i cant even appeal on web, ban not found

[open grail]

Yer cool i thought so just double checking

[wicked bloom]

okay

[open grail]

Just give it like 15 hours or so and it'll get looked at I'm hoping

[wicked bloom]

can i use my other account to play? im afraid it will ban also

force wipe in an hourss 😦

[open grail]

Technically you are banned at this current point in time and avoiding the ban could lead to further punishment measures so just leave it for now. 15 hours is at the high end of waiting I'm just waiting for the message to be seen

[wicked bloom]

okay Sir ill wait

[misty crown]

<@&274980199668645888> Im wondering what is the pop usually on EU Medium Biweekly on force wipe ?

[loud dawn]

Hi @misty crown, you can check on Battlemetrics

[finite cradle]

yo does every server wipe at the same time @ force

[loud vapor]

<@&274980199668645888> where do I send the ak in the right place it was some give away on tt

[thick nexus]

How to map preview any server?

[long wren]

you need vip and rust staging branch

[thick nexus]

When i get staging do i just type map preview in search or something or do i need server ip in F1

[long wren]

need ip

you have vip?

[thick nexus]

Yea

[thick nexus]

Like if i typed Eu main Server ip wouldn’t it just make me join the server without the upaded map?

[loud vapor]

@long wren Do you know by any chance?

[finite cradle]

are wipe times all the same?

[loud vapor]

Damnnn

[long wren]

Yes sir

[naive oriole]

check dm please

[sweet lava]

Just made the tiktok quest but they are not giving the free vip…

[thick nexus]

@long wren

when typed server ip

nothing happens it says server update required

[long wren]

which server ?

[thick nexus]

eu main

[long wren]

maybe you need update

[lean stratus]

let me buy us long for $20

PLEASE

[thick nexus]

how i just downloaded the staging branch how i am suppose to update something that i just downloaded

[long wren]

steam log out and try login

[thick nexus]

just to be clear after i do this, to preview the map requires me to go server info and copy and paste rustoria ip

[thick nexus]

nothing happens

[long wren]

sorry I can't check because I don't have VIP in EU main

[thick nexus]

is eu main even in staging branch?

i only see us long and eu medium

[long wren]

yes maybe

[long wren]

map 1 client.connect 128.140.127.53:28010

[thick nexus]

thank you

[thick nexus]

can i enable nuilding?

building

[long wren]

🙅‍♂️

only can noclip

[stray warren]

can't connect to preview maps
client.connect 49.13.83.92:28010
SEA Long

[tawdry willow]

Eu long map?

[stray warren]

for eu long i cant see the votes which one do you want

[carmine pendant]

@balmy cypress why did you close my ticket

Without replying atall

[balmy cypress]

I did reply, did you not get a DM?

[coral mountain]

hello i need help i stopped at the right time on yalls tiktok can pls get my vip?

where do i send proof

[balmy cypress]

Its a joke post, you cannot win @coral mountain

[carmine pendant]

Wanna at least say it’s a joke somewhere?

[coral mountain]

awwww thx anyway for the quick reply tho

[balmy cypress]

Look at your screenshot and you'll see it does not fit

But we do have an active giveaway here:

#giveaways message

@carmine pendant @coral mountain

might as well join

[coral mountain]

mine is as close as it gets so i thought

[hearty fulcrum]

Aside from the giveaways in #giveaways , we also have an active 50% sale for US Long and US Medium.
US Long is currently out of stock, but you can use #vip-stock-role-assign to get notified when there are more VIP stock available.

[proper hornet]

Can i get free VIP ?

[coral mulch]

hello I'm trying to make a ban appeal but on the selecting ban section it just keeps on loading and never shows anything

[wicked bloom]

hi Sir how was my issue?

[open grail]

Nothing yet

[open grail]

Open a #network-support-old ticket if you'd like the wait times might be about the same though

[wicked bloom]

okay Sir

[kind mist]

CAN SOMEBODY CHECK APPEAL #fa3a3c? I am waiting 4 days and nobody answer me

[torn iris]

how to open a ticket about server bug

[long wren]

!ticket

[glass olive]

Hey, @torn iris

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[torn iris]

@long wren thanks ived made a ticket, hope you guys look into it, its really important

[long wren]

An admin will review your ticket as quickly as possible.

[fickle yoke]

Is this fr?

[raven mist]

No

it doesnt fit

[fickle yoke]

But it is real?

[raven mist]

It is not no

Because it doesnt fit

[coral mulch]

Shenzy can you help me with something?

[kind mist]

Hello, i was disconnected from eu main for cheating, but it s false. I tried to submit appeal but when i need to choose ban i haven t any ban

Can you help?

[long wren]

[kind mist]

Why

Nice

[coral mulch]

ur legit banned on multiple servers

[long wren]

because im not an admin

i cant help you

[kind mist]

I don t use any cheats lol

[coral mulch]

so ur saying u got falsed in multiple servers?

[kind mist]

Yes

I don t use cheats and was banned false

[potent stratus]

!force

[glass olive]

Hey, @potent stratus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[kind mist]

Ok

[kind mist]

Who can I write to to ask for help on this issue?

[long wren]

banning admin..?

[quaint crow]

when force wipe on eu main?

[long wren]

!force

[glass olive]

Hey, @quaint crow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[left gull]

hello who should I write to about ban ?

[long wren]

!appeal website

[glass olive]

Hey, @left gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[left gull]

the thing is when im trying to log in EU mondays it says " disconected : Cheating" but when I Check on your website if im banned on any servers it says im NOT banned on anything

[kind mist]

Same but on eu main

[left gull]

for some reason im banned on eu montly as well...

can I speak to someone who can help me

[raven mist]

!steamid

[glass olive]

Hey, @left gull

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[kind mist]

can you help me too with the same problem?

[raven mist]

!steamid

[glass olive]

Hey, @kind mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[kind mist]

76561199393011197

[left gull]

76561198351349531

[raven mist]

You can join again

[raven mist]

You can also join again

[coral mulch]

what about me shenzy? im tryna make an appeal the website doesnt show a ban

[raven mist]

Werent u gamebanned while playing rustoria?

And tried to evade multiple times?

[kind mist]

GOD THANK YOU YOU ARE BEST PEOPLE I EVER SEEN

[coral mulch]

didnt know what evading was back then im appealing on only account which ive been playing using the same pc for 5k hours now.

[raven mist]

Didnt know what evading was but you still did it twice or even more when getting banned

[south sedge]

Hi, I have a question. Does the BR main wipe at 3:00 PM and 6:00 PM or only at 3:00 PM?

[coral mulch]

was twice only, never did it again when I understood how big of a deal was evading

[raven mist]

To be completely honest with you, you're not getting unbanned

[coral mulch]

why not its been 2+ years

[coral mulch]

I can show you everything needed

[raven mist]

You got banned while playing on our servers which counts as cheating on our servers. Also ban evaded a few times so you clearly didnt give a f

[coral mulch]

I never did or will cheat lmao been saying that since forever, as for the evading part I never thought it was a big deal back then as I told you, once it was explained I never went through it again

[left gull]

@raven mist thank you ! I can play again!

[mortal coyote]

Hello

[long wren]

Hello

[mortal coyote]

Yesterday I was banned for playing with a cheater, but I've never been an ally of any cheater, look how long I've had a Steam account, I've never been an ally, I hate cheaters, today the server will be wiped and I really wanted to keep playing, I got banned for 7 days, can you help me please?

I've never received this type of ban on a server and I don't play any game

my account is clean, always has been and always will be, and if my friend was cheating I didn't know

[pine violet]

I was banned for cheating and I dont know why. I just got rust a few weeks back and I tried to play on rustoria for the FIRST I repeat FIRST time so I dont know how Im already banned.

[slow harbor]

!forse

!dorce

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[candid stirrup]

!force

[glass olive]

Hey, @candid stirrup

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[grand rock]

I get ''You are already connected as a player!'', can help?

[tranquil lichen]

!ticket

[glass olive]

Hey, @tranquil lichen

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Hey I'd suggest heading to #network-support-old and submitting a ticket. I'm sure they can help you in there.

[static kayak]

hey i saw that Rustoria posted on tiktok a small contest to win free VIP i think i got it right but i cant send it in their dms#

[raven mist]

You cant fit it in correctly, its a "joke"

[unkempt rampart]

!ticket

[glass olive]

Hey, @unkempt rampart

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty flume]

u can

i got it and got free vip

[raven mist]

^

U cannot

[misty flume]

oh so yall are clickbaiting now

for views?

the bills cannot be that high 😭

[wicked bloom]

hi Sir how is it now my issue?

[wicked bloom]

yesterday Sir @raven mist told me to join, but still cant join

[ocean talon]

where is eu main new map ?

[arctic thicket]

Is the US Long Server initialized today?

[fathom storm]

eu main wipes at 7pm today right?

[sturdy terrace]

Depends on your timezone. I'd suggest heading to #server-info where you can see all wipe times corrected directly to your timezone.

[ocean urchin]

next wipe?

[hollow needle]

when will vip packages on US long be restocked

@raven mist

[wanton hemlock]

Yo I can't send the dm to y'all's TikTok with the free vip

[covert tundra]

reason why this aint working ?

im on staging too

[raven mist]

What server is this? Also do you have VIP on said server?

[raven mist]

We dont really have that info, mostly when the vip of a player runs out

[covert tundra]

eu long

pre view

[misty scroll]

Which branch are you on?

[covert tundra]

staging?

[misty scroll]

It has to be the default one, not aux02 or aux03

[covert tundra]

how do i even check xD

[frigid zealot]

Do BP's wipe on EU Main?

[raven mist]

Yes

[misty scroll]

If you never changed branch it should be fine

[covert tundra]

ye idk why it wont work then

[raven mist]

You do have active VIP on long?

[covert tundra]

ye

now its working xD

idk what it was

[lavish fox]

will us long vip restock?

cheater

[glass olive]

Hey, @last bobcat

To submit a report on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable lotus]

buyed vip new but old works till 20-45 can make new work not old one?

[shut zephyr]

how can i see the map for upcoming wipe for eu medium?

[last bobcat]

Hello, I was banned for a long time, please unblock my SSSR+ NPC Ученый , Rustoria eu long The ban was issued for a large number of reports on my clan , although there were no cheats . he writes that I don't have a ban on your site , but he still kicks for cheats from the server .

[hot blaze]

why is eu small not wiped yet it should be 4pm right??

[void condor]

Today is forced wipe, wipe is 7pm uk time

[shut zephyr]

yoo, can you tell me if its possible to see the map of eu medium?

[last bobcat]

please help with this

[void condor]

https://rustoria.co/maps/vanilla_medium_eu

[shut zephyr]

THANKS!

[crystal fjord]

i think i won the tiktok chippy ak thing for free vip

how do i reedem if i did

[tribal zenith]

Guys i Got Banned for no Reason

[long wren]

!appeal

[glass olive]

Hey, @tribal zenith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crystal fjord]

i think i won the tiktok chippy ak thing for free viphow do i reedem if i did

[glad path]

во сколько вайп на us long

[long wren]

!forceru

[glass olive]

Привет, @glad path

Глобальный вайп каждый первый четверг месяца. Обычно вайпу подлежат:

• Карта
• Чертежи
• Очки магазина

На х3 не будет вайпа в пятницу.
На 10х снова будет вайп в пятницу.
Обычно глобальный вайп происходит в районе 22:00 по Московскому времени.
<t:1746122400:F> (ваше локальное время) время когда будет следующий глобальный вайп, через <t:1746122400:R>

[dusky tapir]

When is wipe rustoria eu main?

In how many hours from now?

[patent nexus]

I recently formed a new teammate, and I didn't know he was cheating, which led to me being banned. How can I appeal? This is a teammate I recruited in the community.

[long wren]

in 3hours 2min

[long wren]

!appeal

[glass olive]

Hey, @patent nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slow harbor]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[patent nexus]

thank you @long wren

[placid stag]

I sent a ticket and it got revoked or something anyone know why?

[last bobcat]

Hi, I'm telling you, I was banned from Rustoria eu long, you're welcome , all my teammates from the clan were banned , but I'm not there and still kicking for cheats , although I don't have them on the site.

[long wren]

ban not found on the website?

[last bobcat]

yes

[long wren]

!steamid

[glass olive]

Hey, @last bobcat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sterile hemlock]

You are already connected as a player! Eu Long Preview Se
Problem connecting to the server with map preview. Restart and other things did not help. VIP has already been purchased for this server. Please help me with my problem before starting the wipe.
Thanks in advance!

client.connect 78.47.244.199:28010
[EAC] Logging in with Steam ticket...
Found 1 server query result: 78.47.244.199:28010 Raknet
Connecting: 78.47.244.199:28010 (Raknet)
Disconnect Reason: You are already connected as a player!
Threaded texture creation has been disabled!
Disconnected (You are already connected as a player!) - returning to main menu

[last bobcat]

76561198288071397

[long wren]

please wait for the admin to respond.

yeah

huh?

[last bobcat]

okey

[modest scaffold]

acabo de comprar el vip y no me deja entrar al servidor para ver el mapa

[tired lance]

im still getting kicked for cheating, i waited 30 mins, still the same, it still says on website no ban found, ive tried 4 times

[modest scaffold]

I just bought the VIP and it won't let me enter the server to see the map.

[long wren]

!appeal

[glass olive]

Hey, @tired lance

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tired lance]

ive already done this, it says no ban found'

[long wren]

wait

sorry

[long wren]

!steamid

[glass olive]

Hey, @tired lance

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tired lance]

76561199381747923

[long wren]

If there is a admin around, he will help you.

[tired lance]

ok thanks

[astral arrow]

hi when wipe br main

[haughty pumice]

EU main ? 2.5 hours

[unreal arrow]

Where can i see wich server i got the vip for?

[long wren]

You can check by logging in to the website and clicking on account in the upper right corner. https://donate.rustoria.co/

[unreal arrow]

Thanks

[pastel ravine]

I’m trying to gift VIP for a friend and everytime I enter the steam ID the page is telling me it’s not a valid ID

[void condor]

Are you sure it's a correct steam id?

The id there is not the id you gift too fyi

That's the profile id, not the steam id

76561199226545645 that is the steam id of the account you linked above

[pastel ravine]

tysm

[void condor]

All good, in future if you want to get a steam id. Just send them https://rustoria.co/getmyid and tell them to paste you the steam id from there

[pastel ravine]

oh awesome thanks

[slow harbor]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[strong aspen]

Does the client connect command change when us long turns premium

[last bobcat]

I'd like to get on a vape, please.

[jaunty gust]

how to get whitelist bro

[steady zinc]

Okey i have a Vac ban on cs2 am i gonna get banned from the server if i have that

[jaunty gust]

/whitelist 76561198903165481

[long wren]

we dont have whitelist

but we allow vpnd

[jaunty gust]

tks bro

[fair kraken]

How long will it take for the global wipe?

[novel fjord]

What time will the force wipe be?

[brave lance]

!forcewipe

[glass olive]

Hey, @novel fjord

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[exotic tundra]

when is rustoria eu main wiping in german time??

[austere quest]

!force

[glass olive]

Hey, @exotic tundra

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[austere quest]

It says right at the bottom. The time is in your local time.

[last bobcat]

Can it take a very long time? I would like to get on the vape

[strong aspen]

Does IP change when US long turns premium

[long wren]

Mmmm

[long wren]

@austere quest He says he needs help!! 😅

[rocky forge]

How do I know what’s jungle on the map?

[last bobcat]

but understand, I have no aggression and no complaints, it's just that my whole clan has been dismantled except for me (((

[long wren]

!steamid

[glass olive]

Hey, @last bobcat

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

!map

[glass olive]

Hey, @rocky forge

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[rocky forge]

Ye I know how to find the map but you can’t tell what’s jungle on it?

[last bobcat]

76561198288071397

[steady zinc]

you think you can help me rq?

[long wren]

The grasslands and jungles on the map have different colors.

[void condor]

What's the problem?

[brave lance]

should be fixed, please wait 15 minutes before trying to connect

[steady zinc]

Okey i have a Vac ban on cs2 am i gonna get banned from the server if i have that

[void condor]

No

[steady zinc]

not any warnings either?

[void condor]

We don't moderate bans from other games

[steady zinc]

oh okey thx!

[exotic tundra]

is the eu main server wiping on eu time ?

[last bobcat]

thx

[long wren]

@rocky forge

hahaah

[rocky forge]

Sorry to be a pain bro but when I look at rustoria medium eu there’s no difference plus that new jungle monument isn’t labelled?

[long wren]

few minutes

[rocky forge]

Ok

[long wren]

Yes maybe

[exotic tundra]

is the eu main server wiping on eu time ?

[void condor]

EU_Main will wipe on forced wipe at 7pm uk time~

[rocky forge]

So the map might just not have the jungle biome at all? And why is there no airfield or water treatment

I could just be being retarded

[rocky forge]

Okay sound thanks

[long wren]

https://rustmaps.com/map/bcb1db8c802b43c49ae0a353894fe7d7 You can find out more details by visiting the website.

[rocky forge]

Thanks

[long wren]

^ eu medium map

[uncut raven]

what is the map for us small when it wipes

[spiral pike]

Can someone point me in the direction of how to connect to staging so I can go in and check out the US Long map?

[last bobcat]

Thank you for your help, I love you.

[uncut raven]

?

[long wren]

fixed?

[last bobcat]

yes)

[long wren]

👍

[slow harbor]

!force

[glass olive]

Hey, @slow harbor

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1746122400:F> (your local time) is the time of the next force wipe and it will happen <t:1746122400:R>.

[stray vortex]

Where can I go if I was banned for cheating just like that?

[sturdy terrace]

!appeal

[glass olive]

Hey, @stray vortex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stray vortex]

who can tell me what to do if when I log in to the server it says disconnect: cheating on the site I write a ticket it says bans not paying attention

[sturdy terrace]

?steamid

[glass olive]

Hey, @stray vortex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stray vortex]

76561199790458210

[sturdy terrace]

Just to clarify, what is the exact error you're getting on the website?

[stray vortex]

ban not found

[balmy cypress]

Hey, join here https://discord.gg/NWZPdsxy

[uncut heart]

There's only 1 hour before the force wipe, I didn't think to appeal my ban like my teammates earlier in the week, I would like to play with them today (their ban was reduced to 1 hour before force wipe). Is there a chance you could look at my appeal?

id: 76561197987051592

[balmy cypress]

Will only take a few minutes

[dire slate]

wtf

i got vip

[balmy cypress]

Hey, do you have VIP on US Medium?

[dire slate]

yes

[balmy cypress]

You have EU Medium

[dire slate]

no

[balmy cypress]

use #payment-support and I can look into swapping

[stray vortex]

I don't have a microphone and I don't speak English

[balmy cypress]

That is odd

One moment

[thorny dune]

I've forwarded this to the banning admin so they can take a look as soon as possible

[balmy cypress]

Try now

[dire slate]

what

[balmy cypress]

We are aware of this bug, its being worked on

Please send me a DM and we can discuss further

[stray vortex]

what to do? the site says ban not found

[balmy cypress]

?steamid

[glass olive]

Hey, @stray vortex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[zenith raven]

Where can I see the Twitch drop? What is this

[minor temple]

https://twitch.facepunch.com/

[stray vortex]

76561199790458210

[balmy cypress]

I've sent you a DM now

[keen kelp]

I got banned falsely and did an appeal but it got rejected? I don't know how you guys actually think I was cheating. Can I please see the ticket that was made for this decision to happen? I'm telling you I don't cheat

[balmy cypress]

?steamid

[glass olive]

Hey, @keen kelp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[minor temple]

We don't give out the evidence that backs up a ban

[balmy cypress]

Like Kitty said, we couldn't give out info but I am happy to take another look into this situation if you send your ID

[keen kelp]

76561199174209089

[balmy cypress]

Thank you, please send me a DM and we can discuss while reviewed

[lunar rampart]

Will medium IP stay the same when it's up?

[minor temple]

Yes it will do

[lunar rampart]

thanks

[exotic tundra]

eu min is wiping in 27minutes right???

[austere quest]

Roughly, yes. It ultimately depends on when the update is released by Facepunch.

[exotic tundra]

okay

[sly cedar]

<@&874995535881326632>

[minor temple]

Hello?

[wispy dirge]

Yes @sly cedar ?

[keen kelp]

I messaged you

[cobalt wraith]

where buy vip

[balmy cypress]

https://donate.rustoria.co/index.php

[scarlet harness]

Luke

[balmy cypress]

Hey, whats up?

[scarlet harness]

connect main.rustoria.uk ? or a specific port?

[balmy cypress]

that will work as it is

[scarlet harness]

ok

[graceful laurel]

connect main.rustoria.lat

[blazing sedge]

@gloomy sparrow @torn heart my vip aitn working

[balmy cypress]

Use #payment-support please

we can help

[restive silo]

new ip for premium long?

[blazing sedge]

yes but plate told me in dms to at him in here so he could find my profile or sum

he's helpihg me 🙂

[hearty fulcrum]

Plate cannot help you with this. He was likely telling you to ask for support here and to give us your account so we can help you

Please make a #payment-support ticket in order for us to be able to help you

VIP issues are handled in #payment-support in order to protect your private information

[balmy cypress]

Unless you mean Plate is gifting you VIP?

[torn heart]

why am i being pinged for this 😭

[waxen patrol]

how do I buy vip for long prem?

[balmy cypress]

You can buy here

[drowsy meadow]

i hope all the admins are ready 😄

[balmy cypress]

We are ready!

[torn heart]

im ready

[prime turret]

does all the servers restart at 8?

[strong aspen]

what us long ip

[drowsy meadow]

also i hope there wont be that much cheater on long as last time

[green pasture]

update guys

[hearty fulcrum]

connect long.rustoria.us

[drowsy meadow]

.eu

[hearty fulcrum]

[restive silo]

rustoria long new ip?? <@&274971100184576010>

[raven mist]

no

[restive silo]

thank you

[craggy holly]

i can cancel my donation?

[covert tundra]

connect long.rustoria.uk:28010

[craggy holly]

for other sarver?

[prime turret]

<@&274971100184576010> does all the servers restart at 8? or are they all open now

[raven bison]

all open

[nimble valley]

is eu long premium?

[drowsy meadow]

10x offline 😦

[long wren]

🙅‍♂️

[nimble valley]

thank you

[digital folio]

I bought a VIP, I was given it urgently!!! steam: 76561199162840445/

I bought a VIP, I was given it urgently!!! steam: 76561199162840445/

[balmy cypress]

Looking

[balmy cypress]

Please use #payment-support actually

[hot sentinel]

im server banned for cheating wont appear on website trying to appeal

[rigid bear]

i bought vip and im in queue https://steamcommunity.com/profiles/76561198812876731/

tf is this

[raven mist]

#payment-support

[idle oriole]

are all servers wiping today ?

[mystic rain]

all thursday ones

[mental nest]

how do I fix downloading world stuck at 41.5% ?????

[floral ingot]

will they restock vip long?

[primal chasm]

Am I able to refund my VIP for us medium? I bought it because my friends and I were planning on playing together but one of them sold all of his skins so with the premium switch he cant join.

[exotic tundra]

@austere questits not working

[raven mist]

If you've not used it yet #payment-support

[primal chasm]

I started to load in but didnt get all the way in does that still count?

[shell owl]

When will eu low pop be up?

[raven mist]

Not sure, you can try in there and discuss it with our payment staff

[mental nest]

for 10 mins straight with 4 reboots

[mental nest]

any ideas of how an issue with downloading world can be fixed?
EU main

[primal chasm]

in where? I thought this was where I discuss that stuff?

[floral ingot]

are they going to restock vip for long?

[wary perch]

When will eu low pop gonna up?

[raven mist]

#payment-support

[unkempt cave]

can u check dms shenzyyy

Idk what is happening

[raven mist]

!appeal

[glass olive]

Hey, @unkempt cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar cliff]

EU LONG is not premium and US LONG is premium? why?

[raven mist]

Because you can't have unlimited premium slots

[ebon island]

huh?

[raven mist]

!gamefiles

[glass olive]

Hey, @ebon island

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[raven mist]

try this ^

[long wren]

If there is no stock, you will have to wait until another player's VIP period expires.

[polar cliff]

so US LONG is this month premium=

[raven mist]

Yeah

[ebon island]

already did it

[polar cliff]

u will change this in next wipes?

[raven mist]

Then idk really

[ebon island]

@raven mist

[raven mist]

No plans for as for now

[raven mist]

probs something messed up with the update, not sure what that issue is exactly

[ebon island]

omg

[zenith raven]

Cant see rustoria.co Br main

Why i cant se Rustoria server?

[wispy dirge]

@golden flower

[unkempt cave]

the problem is I have no ban to appeal

on website it must be a bug

[zenith raven]

I cant see in game

[wispy dirge]

You can also connect to it via cli. connect main.rustoria.lat

[whole flame]

hello can you please explain why im not allowed to connect to rustoria au? it says im evading bans but i am shit at the game and have never cheated

[wispy dirge]

?appeal - Please file an appeal and we can take a look,.

[glass olive]

Hey, @whole flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[whole flame]

im nopt banned

i cannot be banned

my kd is like less that 0.1

[timber cobalt]

fix your fucking server

[unkempt cave]

I have the same problem

[pure lily]

Is au prem broken saying im cheating or did i get false banned lmao

[unkempt cave]

I got banned for cheating and I never played on this server before

bought premium

[pure lily]

oh must be bugged

[quiet rampart]

Hello
Tell me what the problem might be
All Rustoria servers work fine except EU Long, it doesn't show Ping and I can't connect. WHAT should I do?

[unkempt cave]

and I have vip as well and Idk what is happening

[west osprey]

steam ID?

[unkempt cave]

76561198302265730

[pure lily]

76561198026771862

If you can check mine too, i think there might be a bug auto banning new players?

[polar gale]

I got banned for cheating and I never played on this server before

[cold wing]

helloooooo anyone want fix lag at main?

[pure lily]

Even says ban not found on website
We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again.

[unkempt cave]

yea same it was instant ban

[whole flame]

i dont hjave a ban on websitew

[raven mist]

Forwarded it internally

[west osprey]

Fixed, you'll been to just wait 10 minutes to connect

[pure lily]

I cant even submit an appeal cause im not banned apparently. " We couldn't find an active ban on your account. If you were recently kicked, please wait 30 minutes and try again, or check your ban status by attempting to connect to a server again. " @raven mist thanks for helping people, do i still submit a ticket saying AU premium is bugged banning people?

Its happening for anyone new joining the server

[whole flame]

i played last wipe

[pure lily]

(my id - 76561198026771862)

[supple saddle]

Hello, please help, when I enter the Rustoria.co server - EU smoll, it kicks me out of the server and says Cheating, but I have never used any third-party prohibited programs, I constantly play on this server

[whole flame]

for like 70 hours

[raven mist]

!steamid

[glass olive]

Hey, @pure lily

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble igloo]

server gone to shit now not worth playing and its dead

[agile atlas]

why the queue not moving

[noble igloo]

GG was a good server

[pure lily]

76561198026771862

[noble igloo]

5x and 10x

[whole flame]

7656119806121949076561198061219490

[polar gale]

I get banned when I log in to the server.

[west osprey]

@raven mist

[livid eagle]

UNPLAYABLE WITH THESE PINGS XDDDDDDD

[supple saddle]

76561198202881772

[fleet knoll]

Can you check 76561199235112073, recently purchased VIP for US Medium and it won't allow me to join. Thanks

[raven mist]

Should be good to join again

[raven mist]

#payment-support

[pure lily]

I LOVE YOU

[unkempt cave]

ty

[whole flame]

and me?

[west osprey]

fixed

[raven mist]

Checking yours

[quiet rampart]

Hey
Tell me what the problem might be
All Rustoria servers work fine except EU Long, it doesn't show Ping and I can't connect. WHAT should I do?

[livid eagle]

i paid for vip but idk why did i literally eu main is unplayable

[polar gale]

76561198256801617

[pallid linden]

76561198362881153

[supple saddle]

Thank you

[polar gale]

I get banned when I log in to the server.

[west osprey]

Yours is fixed

[whole flame]

76561198061219490

[ornate crag]

Hi, i have same problem with connect (cheating)
My id 76561198140114901

[polar gale]

Thank you

[raven mist]

You can also join again

[whole flame]

thank you!!

[west osprey]

?

[quiet rampart]

Hello
You can check the status of your steam account on the Rustoria EU Long server
Steam ID 76561198145121664

[raven mist]

Checking yours

[raven mist]

You can join again

[ornate crag]

Thanks!

[strong aspen]

Bro theres a cliff spawned inside train tunnels you can't pass

wth is this