support

[loud dawn]

These things take time, please be patient

[hardy yoke]

👍

[slim root]

Is there any reason why I cant see my ticket through direct link?

I go to the site and it's just a blank screen

[minor temple]

Here https://rustoria.co/support

If it's an appeal it would be here https://rustoria.co/support/appeals

[slim root]

it says I havent made any

But I have

Like 20-30 minutes ago

[native raven]

https://steamcommunity.com/profiles/76561198362522953 EU mondays ESP wall hacker

@minor temple

[minor temple]

What's your steamID?

[minor temple]

https://rustoria.co/support

[vague elbow]

!report

[glass olive]

Hey, @vague elbow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slim root]

76561198356120264

I can screenshot the ticket bots message if neccessary

[signal condor]

https://steamcommunity.com/id/timmyprogamer123 alt account https://steamcommunity.com/id/Timmyprogamer1234 just got game banned today. he's currently on his main account on rustoria us monday

just a heads up. i reported him on moose bi weekly a couple days a go and he just got the game banned today

[fresh sleet]

Please make sure to report and an admin will look into it when they get a chance.

!report

[glass olive]

Hey, @fresh sleet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fresh sleet]

!report

[glass olive]

Hey, @signal condor

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[half wren]

im getting steam auth failed only on rustoria monday, why is this??

[open grail]

Close steam in task manager and reopen it

[open grail]

And if that fails open a ticket in #network-support-old

[half wren]

ive done it countless times + reinstalled rust

[open grail]

Okay give that network support a go they might have more help to provide

[half wren]

I did, #1364378328655462532

[open grail]

Great, our highly skilled technicians will have a look soon

[slim root]

...

[long wren]

have you submitted an appealm

[slim root]

Yes

But when I click the direct connect to view my tickety

it doesn't show it to me

and I 100% did make a appeal

[vague elbow]

telleport me homeeee

[long wren]

Cant

[vague elbow]

]:

[toxic shard]

did you did an appeal on discord or on the website ?

[slim root]

discord

here lemme ss

[toxic shard]

we do not have a system of appeal on discord

all appeals must go on the website

[slim root]

I did it on what ever it is u can do it on

[toxic shard]

your ticket in discord most certainly just got rejected

network/payment tickets are not supposed to be used for appeals but for network/payment issues

[slim root]

can I dm you the ss of what I got?

if thatsa okay

[toxic shard]

You need to post them in the appeal

[slim root]

no i mean a ss of the appeal to prove I made on

[toxic shard]

you didn't, I checked

there were never any appeal made for 76561198356120264

[slim root]

well

[toxic shard]

!appeal

[glass olive]

Hey, @slim root

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

appelas need to go there

[slim root]

can i send you the ss to prooooove it please

i literally have the bot messages showing my appeal

just not the messages

[toxic shard]

ok send it to me

[slim root]

I 100% made one

[slim root]

my retarded ass

[toxic shard]

yes you made a payment support like your ticket is showing

[slim root]

just realised

well

the whole reason im doing this is to get my false banned tm8 unbanned

[toxic shard]

well first of all you can't appeal your teamate ban, only he can appeal his ban

[slim root]

if there is a chance you could view @hardy yoke's ticket

he has

[toxic shard]

not on the steamid you provided, like I said no appeal have been ever made on this account

[slim root]

here his id is 76561199250104510

[toxic shard]

the admin in charge of the appeal will handle it as soon as available

[keen creek]

Admins, I got a question. Can I name myself Pope Francis or would that name be too offensive given the circumstances?

I don't want to get in trouble for another offensive name

[toxic shard]

Religions is something subjective and not part of our rules, the name itself wouldn't be an issue as long as you don't have an offensive behavior based on the name

[keen creek]

Allright thank you

[slim root]

Wipe ruined because of a false ban

...

[long wren]

not false ban

[remote fjord]

I’m not banned but I have a general question and dont feel it needs to be made into a ticket

[slim root]

i mean

[long wren]

we don't ban players for no reason

[slim root]

he was caught in crossfire sorry

[smoky cape]

yes?

[slim root]

he was on a team with a cheater who wasn't actually on oiur team

[remote fjord]

Can I dm?

[slim root]

and that is the only reason im not banned is because they kicked me from the team

[smoky cape]

sure

[dire ibex]

cheater

[glass olive]

Hey, @dire ibex

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @long wren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

!steamid @cloud oar Hello can you post steamid?

[glass olive]

Hey, @cloud oar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cloud oar]

76561199750955673

thats it

[long wren]

Send a dm @balmy cypress with your steamid

[frigid zealot]

Rage cheater running around killing EVERYONE on EU Monday. I know this isn't the right place but please do your job and ban him. Literally half the people in chat have reported him and that's a lot

100% headshot every weapon esp not even hiding it

[long wren]

we dont take report in discord 🙂

[cloud oar]

@long wren

hes no on gang

[frigid zealot]

I was waiting for that generic response. I mean no offense but that's not good enough

[long saffron]

3 hour account, kd of 15, accuracy of 57%
and rustoria keeps telling us they are proactively admining the servers 😂
come on guys get an alert setup for this kind of shit

[long wren]

No other admins can intervene, only luke can review you.

[frigid zealot]

They don't pro actively admin. I play for hours for 2 weeks and I see 1 staff member for 10 minutes

I asked for help the other day as well they give the same NPC response that's it's not their problem I do it the way they want and still nothing

@long saffron

Mr Himby is not a happy camper nor customer

[serene fjord]

how long does it take before you get a response on your appeal?

[zenith karma]

This is the fourth time I have been banned when I havent even played the previous wipe. Then yall make me wait 4 days to get unbanned please fix this

[fresh sleet]

1-3 business days ^^

[shell light]

Me and my group just died to ESP and AIM lock cheaters on Rustiora monday need help.

This is his steam code 76561198122547014

[jovial shale]

Can an admin watch this guy on Rustoria low pop?
Steam code- 76561199801054502

[forest sleet]

Can an admin help me and SystemChese with a false ban. We were falsely banned for being near a naked that apparently hacked. Appeal #d11225

[long wren]

only banning admin can reply

appeals take 1-3 bussines days

[slim root]

yo bro did u ever get a fix foe ts?

[sage hedge]

hi

[long wren]

hi

[long wren]

what do you need help with?

[sage hedge]

A very suspicious guy just killed us, he must have aimlock.

[long wren]

!report

[glass olive]

Hey, @sage hedge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage hedge]

How long does it take to respond?

[wispy dirge]

Just depends on how many are ahead of yours

[main pawn]

Hey. got a question about the rules, you say "no cheating etc, no racism" but what about sexism? i dont have a woke metality, but im tired of people write stuff about what guys wanna do with female parts and rockets and girl gameing in gerneral, can i report this behaviour or is it just "OK" and part of the community?

[open grail]

That would fall under the excessive toxicity clause but we'd look at it case by case and the degree of it https://rustoria.co/rules/vanilla

[open grail]

!report if someone is sexually harassing you i encourage you to report them

[glass olive]

Hey, @main pawn

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hallow reef]

i dont cheat

[long wren]

if you are cheating banned?

[hallow reef]

i dont and im banned

[long wren]

!steamid

[glass olive]

Hey, @hallow reef

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hallow reef]

76561199848187172

[long wren]

thank you please make an ban appeal https://rustoria.co/support

[hallow reef]

i have

i just want to know why its calling me a cheater

[long wren]

You can get a response through an appeal.

[hallow reef]

im waiting

nvm fuck this server keep me banned

[near halo]

Good afternoon, my ban was a year ago. When can I file a second appeal?

[sturdy terrace]

Hey, if your first appeal was denied then that decision is final. You only get to appeal a ban once.

[near halo]

I was unjustly banned, having only 200 hours on my account and having killed five people. However, I would like to clarify that I sold my main account and have accumulated 3000 hours on this account. I have not been banned anywhere else, except for your project. It's quite amusing.

[arctic geyser]

can any admin come to dc to talk with me ?

[long wren]

Hello what issue are you having ?

[arctic geyser]

We all the team get ban with server, but we not cheating, so we want sol this problems

[long wren]

!steamid

[glass olive]

Hey, @arctic geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

can you post steamid?

[arctic geyser]

76561199154785245

[long wren]

thank you please make an appeal https://rustoria.co/support

[arctic geyser]

i send before

[mighty nymph]

hey crazy, i made a appeal over 2 years ago and it got denied, i bealive i would get unbanned if i were too make another but there isnt a way to?

[long wren]

!steamid

[glass olive]

Hey, @mighty nymph

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mighty nymph]

76561198820691901

[long wren]

and what your banned reason?

[mighty nymph]

ban evading

i could explain to you in detail ive never cheated before and exactly why i have a linked account but im certain people come here saying bullshit to you everyday so dont know if the story even matters since it could easily all be lies

[long wren]

If the appeal was denied, then that is the final decision.

[mighty nymph]

this was 26 months ago, i cannot make a new appeal ?

[long wren]

https://rustoria.co/support You can make to appeal?

[mighty nymph]

i get stuck on this screen

[long wren]

Unfortunately, there is no other way.

[faint dune]

after 2 years u cant apeal again/

?

surely you can

[long wren]

what do you need help?

[faint dune]

dont need help just asking

[long wren]

It probably depends on the situation.

[twin notch]

hello supports, i need a promblem

i dont play the cheat

[long wren]

!steamid

[glass olive]

Hey, @twin notch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[twin notch]

76561199835482940

[long wren]

!appeal thank you please make an appeal

[glass olive]

Hey, @twin notch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[twin notch]

i dont ban

I'm not in the ban, but I can't log in because of this error

heloo

hellooooooiooooo

supports

[long wren]

you mean ban not found on the website?

[magic yacht]

hello, i play with my brother from the same apartment, we have the same IP address, when he goes to your server Rustoria.co eu mondays i can't go in, the error "disconnected: Connection Attempt Failed" comes out judging by my experience it kicks because we have the same IP address, please help

[sturdy terrace]

Hey! Please make a ticket in #network-support-old to get the proper help

[dark escarp]

bro i am banned for playing with cheater??? he just invited me to his party and i dont even know him

[long wren]

!steamid

[glass olive]

Hey, @dark escarp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ebon sandal]

Hi, I have a problem, I don't use cheats and third-party programs, please return me to the server, I created an appeal on the site 16 hours ago. my ID is 76561199112438260

[dark escarp]

76561198914773157

[long wren]

appeals take 1-3 bussines days

[ebon sandal]

ok ty

[long wren]

thank you please make an appeal https://rustoria.co/support

[dark escarp]

how long does it take? it is not a big ban?

i just want to play thats why i ask.

[long wren]

When you try to connect to the server, it shows a ban period

[dark escarp]

yeah but i want to play now ? anything u can do?

[slim root]

Anyone found the answer to the steam auth problem?

[long wren]

7days banned?

[wanton grove]

I have been playing on your servers for a long time, and I played today, I went out on business, came home and wanted to go play, but I see a message that I was banned for cheats, which fortunately I did not use, I go to your site and it says that the account was banned 9 months ago, but I bought Rust only on November 13, that is, I have been playing Rust for about a year, how can this be?

[restive quiver]

У меня пропал интернет, появился сначало писало стим не авторизован перезапустил роутер, стим захожу грузит грузит пишет cheating. @long wren

[wanton grove]

вот типо того же

[restive quiver]

охренеть можно

[wanton grove]

но я играл сегодня

в чем прикол, уехал по делам на часа 4, приехал и тут прикол такой)

[restive quiver]

я еще и заявку на сайте не могу подать оно подключило какой-то аккаунт и я не могу с него теперь выйти

[wanton grove]

хз тогда, я зашёл и тоже написал тикет

[restive quiver]

у меня интернет пропал минут на 20 захожу cheating нафиг

[wanton grove]

у меня вчера пропадал ночью, я пошёл спать и с утра зашёл

норм всё было играл и ничё такого

@long wren

[long wren]

!steamid

[glass olive]

Hey, @wanton grove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

please post your steamid

[wanton grove]

https://steamcommunity.com/profiles/76561199760095706/

[restive quiver]

https://steamcommunity.com/profiles/76561199058824431/

[long wren]

!appeal

[glass olive]

Hey, @wanton grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

please make an appeal

[restive quiver]

а мне что делать

[wanton grove]

I have already filed an appeal

[restive quiver]

я не хочу ждать 3 дня

[long wren]

[wanton grove]

Why do you think it says that I was banned 9 months ago, but I bought the Rust only 6 months ago?

XD

[restive quiver]

I lost the internet, at first it said Steam is not authorized, I restarted the router, now when I try to enter Steam it keeps loading and says cheating.

[lime folio]

bro its been a whole day and nobody even responded to my appeal, like i get it it takes 1-3 days but damn arent there enough admins or whatever to check the appeals?

[restive quiver]

I also can't submit an application on the site, it connected some account and I can't log out of it now

[thin geyser]

можно узнать за что бан?

[wanton grove]

тоже бна дали?

инет пропадал до бана?

[thin geyser]

я хз

я месяц в раст не играл

[wanton grove]

хд

[thin geyser]

решил зайти на лов поп и все бан

[wanton grove]

чет волна банов каких то не понятных

я играл играл уехал по делам и вернулся захожу смотрю читинг епт

[thin geyser]

это за кросфеир дают теперь?

или че

[wanton grove]

да нет

я не юзал даж, у меня инет вчера пропал ночью и всё

у типа что то похожее вот выше почитай

[thin geyser]

так вот именно я без читов играл

админ ебашь мне проверку компа

[wanton grove]

вот и я тоже

так прикуол в том что мне пишет на сайте бан 9 месяцев назад

я раст купил 6 месяцев назад)

мб айпишник после тех работ забаненный дали какой то или чё там я хз

[restive quiver]

@long wren

[sturdy terrace]

Hey one reason is because it is only your banning admin that can reply. The admins also prioritize reports and other admin activities over appeals. Please be patient

[sturdy terrace]

?steamid

[glass olive]

Hey, @restive quiver

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[restive quiver]

76561199058824431

[sturdy terrace]

What disconnection message are you getting to be exact?

[restive quiver]

cheating.

[restive quiver]

You can help me?

[storm elm]

@restive quiver !appeal

!appeal

[glass olive]

Hey, @storm elm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark quiver]

Ticket #e75456 Please observe him, he has been looking for someone to fight

[lime folio]

Oh god

[jolly sonnet]

i need an admin rn

please

@stiff widget

[long wren]

what do you need help with?

[jolly sonnet]

active cheater

[long wren]

!ticket

[glass olive]

Hey, @jolly sonnet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jolly sonnet]

already did

[wild verge]

i got someone who has sent me a scam link how can i report them

[wheat lance]

Is there a limit of how many lines or characters you can have on your LFG post, mine keeps being deleted

[sturdy terrace]

If your messages are getting automatically deleted then it's most likely because you have something in the message tha6t is censored. This could be a link or a discord invite for example.

[wheat lance]

Do flags count?

Like 🇦🇺 🇳🇿

[sturdy terrace]

It shouldn't. Maybe try and send me the message via DM and I can check what's wrong with it.

[sturdy terrace]

Hey! Send me some evidence via DMS and I can forward it to the admins

[lime folio]

@sturdy terrace i know your a nice guy and all please do me a favor and contact the admins about my ban, like my base is going to decay and i cannot do anything about it, my ban Appeal is #b45497 please forward it or something

[sturdy terrace]

I understand you're frustrated, but there is no way to speed up the process unfortunately. Your banning admin should get to it as soon as they can. I appreciate your patience

[lime folio]

😡

i have a feeling the admin doesnt give a fuck

[sturdy terrace]

I mean they try and get to appeals whenever they have time, but they are reviewed in the order they are received and as I said it's only your banning admin that can reply. The admins get alot of reports everyday, all the while it isn't a paid job. They do it out of their free will.

[lime folio]

okay lets say you have around 10 admins, you might have more but i dont see them, lets say all of them get a ton of reports a day and they have to look into the reports, so like cant the admin that banned me take 5 minutes and review my ban? like is it too much time? i understand they are doing it out of their freewill and i appreciate but 5 mins of his time wouldnt hurt.

[sturdy terrace]

Please don't call out any cheaters in here or anywhere else public. You can report them via F7 in game or through our website: https://rustoria.co/support. @tepid haven @drowsy chasm

[wanton grove]

Has anyone even considered appeals today?

admin tell me, that is, the server administrator banned me?

@sturdy terrace

I just don't understand how and why I was banned, because I wasn't even online

@minor temple

[minor temple]

!steamid

[glass olive]

Hey, @wanton grove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wanton grove]

I just ask you to explain to me what is going on

[lime folio]

Bro Same

i got fucking hacked and the hacker cheated on my main and now i cant even play on my alt

and my base is decaying

just says Cheating.

[minor temple]

I don't know what going on you just randomly tagged me? your steam ID will allow me to have a look and try to get some understanding

Pablo feel free to post yours as well and i can have a look

[wanton grove]

yes

[lime folio]

Alright

[wanton grove]

sec

[sturdy terrace]

@minor temple

[lime folio]

Kitty ive made an appeal but do you want my alt id or my main

[wanton grove]

https://steamcommunity.com/profiles/76561199760095706/

[minor temple]

Both please

[lime folio]

my Alt is https://steamcommunity.com/profiles/76561199664853154/

and my main https://steamcommunity.com/profiles/76561199527922290/

[wanton grove]

Banned for
Cheating
EU Main
9 months ago

but the point is that I bought Rust on November 13, that is, I didn’t even have a game at that time, nor an account

and I got blocked when I was offline

[lime folio]

Kitty i have proof i got hacked if you want proof then dm me

[minor temple]

You should be able to join the server again in about 10 minutes. Just don't connect in between as the un ban need time to go out to the server

[wanton grove]

did you unblock me?

So I still don't understand, it turns out the admin banned me by mistake?

[minor temple]

Can you DM it all to me PLease

[minor temple]

You were caught up in another ban,

It has been removed now Xrom

[wanton grove]

Sorry, I didn't understand

thank you very much, I waited for this moment for half a day

[wanton grove]

It's just the first time this has happened to me

[lime folio]

@sturdy terrace Thanks for caring bro

[sturdy terrace]

Hey of course I care. I just personally can't do much in that situation, as I'm just a chat mod. Hope you have a nice day!

[lime folio]

you too bro ❤️

[slender summit]

hey how do i ban appeal or talk to staff?

[lyric basalt]

Hello you can appeal here :

[glass olive]

Hey, @slender summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slender summit]

ok thank u

[frosty acorn]

is there a way to see who it was that got me banned... i was association

[slender otter]

76561197972882408 RHERPYZ hard cheating on EU Mondays atm

[thorny dune]

Looks like they were banned just a couple of minutes before you messaged here

[slender otter]

awesome ❤️

[bitter swan]

76561199243950613 jen full cheat EU Mondays

[sick wadi]

!report

[glass olive]

Hey, @bitter swan

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frosty acorn]

Can any1 answer my question?

[hollow shore]

im just curious as to how long appeals take to be answered not trying to rush it or anything just wanted an idea

[sturdy terrace]

The usual response time is 1 - 3 business days

[hollow shore]

okay perfect much appreciated

[oak bluff]

why is there no swamp?

[hybrid pike]

what should I do if I'm banned for cheating just like that?

[sturdy terrace]

?steamid

[glass olive]

Hey, @hybrid pike

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hybrid pike]

https://steamcommunity.com/profiles/76561199537493501/

[sturdy terrace]

Thank you. You can appeal your ban over on our website: https://rustoria.co/support

[hybrid pike]

it shows a ban on eu long 13 months ago, and I was banned today on eu medium

[tame dragon]

hello any support can help me here eu servers

stormz u here need somehelp man

[sturdy terrace]

This is probably a visual bug, but it shouldn't change anything. I'd suggest just submitting the appeal.

[sturdy terrace]

Wsup?

[tame dragon]

nvm ty

i thought my appeal wont work

[oak bluff]

@sturdy terrace sorry for tagging you but what happend to swamp biome?

[hardy yoke]

nobody likes it

[sturdy terrace]

Each map is different each wipe and players get to vote to choose between 4 maps every wipe. On whatever server you are on it is most likely just not there this wipe.
It could also be because of lag reasons. Swamps do tend to create lag because of the fog. These two reasons are the only ones I can give you

[static sable]

!REPORT

[glass olive]

Hey, @static sable

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[nimble river]

any staff of the latam servers?

[misty scroll]

What's up?

[nimble river]

I sent you a message

[fringe cedar]

can someone check my ticket in the support web

[frosty acorn]

is there anyway i can talk to a admin im very confused on how i got a 7 day ban

[tough bane]

Admins usually do not eloberate any bans. However you are welcome to create an appeal at http://rustoria.co/support regarding your ban. The admin in charge will have a look into it then and let you know about your ban.

If your account is linked here in discord you‘ll get a message from a bot once your appeal has been reciewed

[frosty acorn]

please moose unban me n save me from this dog piss servers

[tough bane]

This is not moose…

[frosty acorn]

ik

[sturdy terrace]

Is it a report or an appeal?

[vagrant moon]

is any admin is free? i got question for my ban

[loud dawn]

!appeal

[glass olive]

Hey, @vagrant moon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[distant pagoda]

hi i need a support pls

a cheater change my code

EU Mondays in q5

[loud dawn]

You can make a support ticket or wait in a support voice call

[distant pagoda]

yeah but i have clip

and i cant send in nwtwork support

[thin plover]

network support is not to report people

it is as it says, for network issue

[distant pagoda]

a

ok and for report a cheater?

[loud dawn]

!report

[thin plover]

website or F7

[glass olive]

Hey, @distant pagoda

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[distant pagoda]

yeah but i need to ban right now for play

and give my base

i cant wait is wednesday

[loud dawn]

Unfortunately there's a lot of tickets to get through, you need to be patient

[thin plover]

if you have "video evidence" like you say, you can make a ticket on the website

[distant pagoda]

i f7 but no one ban

ok i report in web

Now they have banned him but I still have the door changed and a balloon on the door

[sturdy terrace]

Hey, the admins don't interfere with gameplay, so they won't be able to help you. You'll have to figure it out on your own unfortunately

[distant pagoda]

ok

[sour barn]

i have a few questions for an admin

[wary crag]

can someone please look at this guy on rustoria us monday, full rage hacking brand new account. we have reported numerous times

master eater

i have steam

[frosty acorn]

I was falsely banned. I played as duo last night on Monday us and me and my teammate got association banned? My id is 76561199082263193

[pale kraken]

hello, i need support <@&274971100184576010>

[thin plover]

!appeal

[glass olive]

Hey, @frosty acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

please just tell us what you need help with instead of tagging all of us

[frosty acorn]

Nice so I get to miss tmrws wipe and play some dog piss rusticated

[deft stirrup]

bro my bud was banned by mistake

he got banned for cheating and his not

[long wren]

!steamid

[glass olive]

Hey, @deft stirrup

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pale kraken]

i've been told that my account was banned due to cheating, but i didn't cheat at all, i wanted to know if there is any evidence against me, and if i can prove that i'm not a cheater

[nocturne sinew]

where do I go to report a cheater after I f7'd

[long wren]

F7 or ticket

[long wren]

!ticket

[glass olive]

Hey, @nocturne sinew

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deft stirrup]

bro someone help him he got banned for no reason

and tomorrow is the wipe

[pale kraken]

help

[deft stirrup]

help

[frosty acorn]

Make and ticket and go fuck ur self

Same thing happened to me and basically what they told me

[long wren]

your friend ? @pale kraken

[pale kraken]

yes me

[long wren]

!steamid

[glass olive]

Hey, @pale kraken

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pale kraken]

76561199334112008

[deft stirrup]

i know

that happened to me time ago

[long wren]

thank you please make an appeal https://rustoria.co/support

[deft stirrup]

but tomorrow its the wipe

[pale kraken]

already did

[long wren]

[deft stirrup]

broooo no one responding

[long wren]

appeals take 1-3 bussines days

[deft stirrup]

BRUHHHHHHHHHHHH

omg

u really suck admin

wdym 1-3 days

ur a real person or a bot

do something weirdo

[pale kraken]

can someone see my case please

[deft stirrup]

can i talk to a real admin?

not a low tier 1

[long wren]

Mmm i think you dont need help
please move #general

[deft stirrup]

yes i need help

i need a case to be resolved

so yes, i need help

[long wren]

Your friend needs help, you don't need it

[deft stirrup]

yes its a problem thats affect me

so its my problem too

u have friends to understand me or not?

i play with him

[long wren]

My guess is you don't need help.

[pale kraken]

lol

[long wren]

please move #general @deft stirrup

[deft stirrup]

ur guess its not right

maybe ur not a magician

ass

[frosty acorn]

Hey crazy can you explain to me how I was playing as a duo and we both got banned for playing with a cheater

[vague tinsel]

What is Luke's bug and how to fix it?

[long wren]

come to discord - Luke?

[spice yacht]

crazy can u un ban @pale kraken

like wtf are u doing

[vague tinsel]

Well, I went to the server as it was written and Luke wrote, I don't know what it means where to write?

[pale kraken]

#freenotdefused

[deft stirrup]

#freenotdefused

[spice yacht]

how is he cheating he cant kill a single man

[deft stirrup]

HE HAD LESS THAN 1.00KD

CMON

[spice yacht]

i wish he was cheting

[pale kraken]

😭

[long wren]

You just have to wait for the response to your appeal.

[deft stirrup]

crazy

its another admin to talk?

[pale kraken]

but i want to know the evidence against me, cause i wasn't cheating

[deft stirrup]

we wish to talk to another admin

[long wren]

!steamid your kick msg come to discord right?

[glass olive]

Hey, @vague tinsel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[deft stirrup]

<@&274971100184576010>

please we need support

[long wren]

please dont tag admin with your issue

[deft stirrup]

bro

[spice yacht]

help us

[deft stirrup]

u doing nothing PLEASE HELP

[pale kraken]

but you're not doing anything to help us

[long wren]

wait your friend issue

[spice yacht]

brother tomorow he have to work

[deft stirrup]

BRO NOT WORKING AT ALL

[spice yacht]

and we cant play with our friend

[vague tinsel]

76561199711402143

[deft stirrup]

we have a problem and u doing nothing to fix it

so why u moderator???

i can be moderator too

[long wren]

what your kick msg ??

[long wren]

#staff-applications

[deft stirrup]

go and postulate u

prob u get denied

[vague tinsel]

Disconnected: Come to Discord.gg/rustoria - Luke

[pale kraken]

how much they pay

[deft stirrup]

nothing i wish

[long wren]

Send a dm @balmy cypress with your steamid

[deft stirrup]

with this ass support

bring me the boss ur useless

u do not resolving nothing

[vague tinsel]

And why does this happen? From cheaters or what?

[deft stirrup]

1 hour

and stil no response.... shitty support

for a person who was banned by mistake

[frosty acorn]

!appeal

[glass olive]

Hey, @frosty acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft stirrup]

what a shame

so cringe

[long wren]

It takes an average of 1-3 business days to respond to a ban appeal.

[deft stirrup]

its not

u responding me now, so do something

bud.

can i talk to another admin? please

[pale kraken]

yes, but the server i play wipes tomorrow, so i want to know if there's any solution to my problem

[deft stirrup]

this dude is trolling me

[long wren]

only banning admin can reply

[pale kraken]

and how can i contact with any of them?

[deft stirrup]

u know its not like that

but u have not permission to unban or u dont want to fix nothing

do not know why

when i got banned an admin fixed me the problem in 1hs

anabolic jenx

fix it, thats the real one

he knows how to work

@thin plover

[thin plover]

what?

[long wren]

Post your steamid or wait in the vc and if there is an admin around he will help you.

[deft stirrup]

my friend got banned by error

[pale kraken]

76561199334112008

[deft stirrup]

that happened to me last time ago

and i know its a server error

[pale kraken]

i've been told that my account was banned due to cheating, but i didn't cheat at all, i wanted to know if there is any evidence against me, or if i can prove that i'm not a cheater

[thin plover]

can you make an appeal, that's not up to me

[pale kraken]

i already did the appeal

[thin plover]

I'm having supper right now and cannot look

[pale kraken]

i see, it's okay, just take a look at my case when you can please

[deft stirrup]

okey we chill now bcs u know about the case

and u not are like crazy"

u chad

[thin plover]

crazy did what he was supposed to do, he's a chat moderator and helper

[chilly trellis]

how do i find the map vote for toria main please help me

[long wren]

Us main?

[chilly trellis]

yes

please helpo

[long wren]

https://rustoria.co/maps/vanilla_main_us this?

[chilly trellis]

yeah

how can i find that tho withouth u sending me that

also

[long wren]

!map

[glass olive]

Hey, @chilly trellis

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[chilly trellis]

how do i see which one is winning lol

on the site

[long wren]

You have to vote to see it

[chilly trellis]

oh ok

[long wren]

1st map1 voted 25
2 map 6 voted 10

us main

[rain lodge]

Staff BR ?

[normal orbit]

sim chat moderator

como me ajuda

[rain lodge]

Poderia me ajudar ? Minha conta antiga foi hackeada e o infeliz do hhacker usou cheating na minha conta e quando eu consegui recuperar minha conta era tarde de mais... ai criei uma conta nova e comprei o rust hoje novamente. Porem ao logar aparece que fui desconectado por cheating

o q posso fazer ?

até abri um tiket

no site de vcs

[normal orbit]

A opção é fazer um apelo no site, você precisará explicar a situação (em inglês) e solicitar o desbanimento

[rain lodge]

sim

[normal orbit]

!appeal

[glass olive]

Hey, @rain lodge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rain lodge]

fiz isso

sabe me dizer quanto tempo leva ?

[normal orbit]

1-3 dias para responda

[rain lodge]

como vejo o status lá ? não achei nem um campo lá apos a criação do ticket

li a mensagem do bot agora desculpa kkkk vou aguarda. Obrigado

[frosty acorn]

can i get a admin in support call

[bronze spear]

Can anyone help me fix my rust, it keeps crashing when I join servers liek rustoria, rusty moose, etc, but does not crahs on rustreborn/ukn

[spice yacht]

SOME ADMIN PLZ HELP MY BOY @pale kraken

Most legit player off the planet

[fresh sleet]

You can maybe try opening a ticket in #network-support-old if you you’re unable to connect to a Rustoria server or you are experiencing consistent timeouts while trying to connect.

[long wren]

appeals take 1-3 bussines days

No other admin can intervene in your friend appeal.

[frosty acorn]

Can I get a admin in call

[long wren]

If there is a admin around

Mmm what do you need help with?

[frosty acorn]

I’m confused how I was banned when playing duo and me and my friend both got banned for playing with a cheater

[long wren]

You and friend playing with cheater banned?

[frosty acorn]

Me and friend played last night just us two. We wake up today and both of are banned for playing with a cheater

We didn’t add any1 too team

[long wren]

can you post steamid? https://rustoria.co/getmyid

[frosty acorn]

76561199082263193

[long wren]

thank you have you submitted an appeal?

[frosty acorn]

Yes

[long wren]

If there is a admin around, he will see this and help you out if there are no issues.

[frosty acorn]

Ok thank you

[gusty knoll]

Where do I make a ticket?

[long wren]

!ticket

[glass olive]

Hey, @gusty knoll

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[red ingot]

i need help with a cheater

[long wren]

!report

[glass olive]

Hey, @red ingot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pallid whale]

!ticket

[glass olive]

Hey, @pallid whale

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[opal raptor]

!vpn

[onyx kite]

!report

[glass olive]

Hey, @onyx kite

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rapid hemlock]

!ticket

[glass olive]

Hey, @rapid hemlock

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[opal cloud]

pls why im banned in game but and support appeal its ban not found

[long wren]

!steamid post your steamid

[glass olive]

Hey, @opal cloud

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pallid whale]

me too

[opal cloud]

76561199576609845

[opal cloud]

https://steamcommunity.com/profiles/76561199576609845/

[long wren]

!steamid

[glass olive]

Hey, @pallid whale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[opal cloud]

@long wren how to ge unbanned?

76561199576609845

[pallid whale]

76561198895470270

[opal cloud]

in game it say banned but and support appeal its say ban not foundd

[long wren]

Ban not found on the website right? @opal cloud @pallid whale

[opal cloud]

ye

[long wren]

whay your bannes reason?

[long wren]

@pallid whale

[opal cloud]

my banned reason?

[long wren]

Ye

[pallid whale]

He writes for cheats in the game, but does not show them on the website the ticket told me to wait 15 minutes and log in again

I played yesterday and everything was fine.

[long wren]

ban appeal?

[pallid whale]

not shown on the website

this is written to me on all rustoria servers

[opal cloud]

I recently got banned from SEA Main, and I believe it’s for playing with someone who turned out to be cheating. I didn’t know at the time, and I absolutely don’t support that kind of stuff. I play legit and just want to enjoy the server.

I’d really appreciate a chance to explain or clear things up. Thanks for your time.

[long wren]

Still not working in 15 minutes?

[pallid whale]

idk hasn't tried yet

[long wren]

banned reason cheating or?

[opal cloud]

playing with cheater ig

cuz i didnt know they are cheating

[long wren]

When was it banned?

[opal cloud]

idk i forgot cuz i thought its only banned for 5days.

3days

[long wren]

Didn't you file an appeal 8 days ago?

[opal cloud]

no cuz i thought its only 5days banned

[long wren]

Turn off Rust and try connect again in 30 minutes.

If you are banned from the association for 7 days

[opal cloud]

k

[long wren]

If it's still the same, tag me

[rustic marlin]

Hey how long does it normally take for a appeal to get viewed I got falsely banned and my appeal is still pending tryna play tmr

[long wren]

appeals take 1-3 bussines days

[chilly trellis]

what map is winning currently wont let me vote or see lmao please tel me

so me and my team can be ready for wipe

[long wren]

which server?

[chilly trellis]

us main toria

and by how far its winning

[long wren]

Map1

[chilly trellis]

by how much

[long wren]

39 voted

map 6 11 voted

[chilly trellis]

do u think this thursday will be dead ?

like what will be the pop cause everyone on moose now

[long wren]

idk

[chilly trellis]

was it dead last wipe

[normal frigate]

Hello can u help me? i got banned on 5x no bp EU, but i never play on this server. I play only long rustoria.
And because of the ban on that server I can't play on others

[long wren]

!steamid

[glass olive]

Hey, @normal frigate

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

csn you post steamid?

[normal frigate]

Here?

[long wren]

ye

[normal frigate]

76561199026012816

[long wren]

thank you have you submitted an appeal?

[normal frigate]

yep, yesterday

[long wren]

👍

[normal frigate]

How long should I wait for an answer?

On appeal

or u can help right now

[long wren]

appeals take 1-3 bussines days

[normal frigate]

ok,thx

[inner willow]

where can i put ban ticket for someone cheating?

[long wren]

!ticket

[glass olive]

Hey, @inner willow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vivid cypress]

It's been a long time since I was banned on the site, I would like to be unbanned, because I was banned simply because of connections and since then I have not received a ban for "cheats" anywhere, and I can't appeal again, even though 2 years have passed, I really want to play with friends on your project but I can't because of the ban that was issued by a stupid admin who was simply bought.

unban me pls

my steam id 76561199298441706

[long wren]

!steamid @opal rapids

[glass olive]

Hey, @opal rapids

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

what your banned reason?

[vivid cypress]

for cheating

[long wren]

and appeals was denied?

[opal rapids]

76561199602086781

[vivid cypress]

and except for your project I have never been to a bathhouse anywhere

[long wren]

thank you please make an appeal https://rustoria.co/support

[opal rapids]

It is my steam id

Un ban me please

[long wren]

appeals was denied right?

[vivid cypress]

yes

[opal rapids]

I have a ban in Rustoria EU small

[golden cargo]

bro admins

okay admins

he fuking flying to my base!

[long wren]

If the appeal is denied, the appeal becomes final and there is no way to unban it anymore.

[vivid cypress]

ok...

[long wren]

have you submitted an appeal?

[golden cargo]

admin

[long wren]

!ticket please make a ticket

[glass olive]

Hey, @golden cargo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[opal rapids]

Yes

[long wren]

appeals take 1-3 bussines days

[vivid cypress]

I was banned by a corrupt admin, they didn't unbundle it 2 years ago and they can't now, and this is the biggest project in Rust? This is the biggest disgrace in Rust

[abstract dune]

!ticket

[glass olive]

Hey, @abstract dune

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vale matrix]

Ticket #25fd15 blatant

[sturdy terrace]

Hey! Thanks for the report! An admin should get to it as soon as they can. Please be patient

[vale matrix]

also can i please not get banned for association for reporting the cheater this time

[sturdy terrace]

Have you been playing with them?

[vale matrix]

no

not this time not last time

but i sitll got 2week ban for association

[tame matrix]

why do i have a ban on eu main

i havnt had my pc for 6 months shits broken and i check my account to see a game ban

[calm oxide]

can we see map early somehow? i bought vip.

[long wren]

!steamid

[glass olive]

Hey, @tame matrix

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tame matrix]

76561198989265965

[long wren]

If it's an EAC ban, you'll need to make an appeal in EAC, and if it's a VAC, you'll need to contact steam support.

[tame matrix]

it just says game ban

[long wren]

can you make an appeal? https://rustoria.co/support

[tame matrix]

okay thank you

[brave pelican]

How did I die when I was sleeping, is it a new thing where if you disconnet and reconnect to stay online but just in the sleeping state you can still starve?

[long wren]

Where did you sleep?

[brave pelican]

In my bed

Lost my best kit

[long wren]

like this?

In this condition, you could starve to death.

[brave pelican]

When did they add that, last time I had to do that was 5-6 years ago

That's rough then, didn't even know 😕

[long wren]

was already there 6 years ago

[strange egret]

Hello, i made an appeal 3 days ago. when can i expect a reaction ??

[long wren]

Does it still show as pending appeal? https://rustoria.co/support

[brave pelican]

Damn guess I don't remember ever dying to starvation

[strange egret]

+Yes

[hallow inlet]

Hello, if I buy a VIP pack but the server hasn't been wiped, do I still have the benefits?

[long wren]

I think you will get a reply within 1-2 days.

[long wren]

What kind of vip is it?

queue skip?

[hallow inlet]

yes skip queue

[long wren]

If you purchased a 30day VIP, the VIP period will be maintained even if the server is wiped.

[hallow inlet]

same for this 5 day vip ????

[toxic shard]

The vip durations works from the purchase date to expiration date

it is not affected by the server events (wipe/...)

[hallow inlet]

ok ok nice tanks

[toxic flicker]

if an admin could jump in support voice, i'd be greatful

[west osprey]

whats up

[toxic flicker]

Hey Lorie, It's a bit of a story; i'll raise a ticket if I need to, but i'd love to explain to provide some backstory - I promise it's all kosher and genuine

[snow blaze]

i really dont like to nag or be that guy but you dont think some1 could have a quick look at my appeal before eu wipe would they ? if im late to wipe i guess it is what it is #8b1d79

[long wren]

only banning admin can reply

[snow blaze]

it wasnt a admin who banned me. i got false banned by EAC then unbanned a few days later but because i logged onto toria with the ban i got insta banned for cheating

@long wren would this mean no admin is actually going to respond as they will wait for another admin to respond or how does this work in my case?

[sturdy terrace]

As long as your appeal is in the system, an admin should check it out. Just please note that the usual response time is 1 - 3 business days, though you might get a response earlier.

[primal totem]

Who can send it eu main maps？Ican't open it.

thx bro

[fathom storm]

anyone got the eu main map

[river obsidian]

∆RP.Oath

[atomic wyvern]

EU Medium when wipe guys?

[long wren]

next week

[atomic wyvern]

thx

And then force wipe?

@long wren

[long wren]

next week we will not be doing the map wipe due to the force wipe.

[tranquil brook]

for what reason my teamate get ban?

my friend*

[long wren]

can you post your friend steamid?

[tranquil brook]

lari7ka

[tranquil brook]

one secons

[long wren]

https://rustoria.co/getmyid

oh yeah

[tranquil brook]

Steam ID: 76561199193633411

[long wren]

Did he join the rustoria discord?

[tranquil brook]

https://steamcommunity.com/id/Lari7ka/ @long wren

idk

yes he member

[long wren]

can you tag him?

[tranquil brook]

@lari7ka

[long wren]

@hasty robin

[hasty robin]

1

[long wren]

Hi can you make appeal please?
https://rustoria.co/support

[hasty robin]

I created

@long wren

how long will I be banned?

[long wren]

appeals take 1-3 bussines days

[haughty maple]

Hi admins, what the hell is this? I logged on to the server, I had 50 queues, I'm still queuing for 50 people. Nothing is changing, help me.

[knotty wraith]

Downloading world taking forever, loading 0.1% per minute? Does anyone know how to fix it?

[haughty maple]

Hi admins, what the hell is this? I logged on to the server, I had 50 queues, I'm still queuing for 50 people. Nothing is changing, help me.

[long wren]

I don't know if there is an issue, but there is nothing we can do to help you.

[tulip finch]

i bought queue skip and it is not working

[sharp sinew]

I have same problem seems like many are getting it

[long wren]

which server's vip did you purchase?

[tulip finch]

eu main i just made a ticket in payment support

[long wren]

👍

[crude ocean]

had the same restarted pc bc someone said i skip que if it takes under 5 min and it took 3 min for me and now i have 400 que

[torpid anchor]

trying to join eu main but everytime i try to coonect it says
disconnected : coinnection attempt failed
any help ?

[snow blaze]

alr ty shame i missed wipe but is what it is i guess

[crude ocean]

is it possible to get 1 time vip for free? i got stuck on 2.5% downloading world and then someone told me they hold my place for 5 min if i restart my pc and i did that on 3 min and now i have 400 quer

[long wren]

Cant

[crude ocean]

bs

[crude ocean]

it was your fault tho

[modest crag]

my bad didnt know it was 2min not 5

[crude ocean]

then pay me 1 time vip costs 4euro

[modest crag]

hell nah i dont have it for myself bud

[crude ocean]

still your fault i have que at this moment

[modest crag]

idgf

[raven zodiac]

is this where ı ask for admin support?

ı am gonna report a hacker %100

[crude ocean]

F you Then

[modest crag]

i took ur place tho

[flint nymph]

whats the rules surrounding vpn

[modest crag]

thank you

[modest crag]

🍼

[crude ocean]

np

[final urchin]

go to sleep

[crude ocean]

clock is 5 pm for me

why should i sleep lil dude

[final urchin]

its ok go sleep more

you dont go in

[frosty acorn]

<@&274971100184576010> please help me

[crude ocean]

fuck you

nerd

[final urchin]

bro i can pay vip for you

[crude ocean]

"sike"

[final urchin]

but show me your ass

first

[modest crag]

thats gay asf

[crude ocean]

someone is gay

[tulip finch]

yo i put in a ticket about my vip not working and they said they sped it up but it still putting me in 415 player queue

[modest crag]

@final urchin read name

[fresh sleet]

Please open ticket in #payment-support and they should be able to sort it out. Have a nice day ^^

[long wren]

and only a few admin can handle payment tickets. So it's hard to say how long it will take @tulip finch

please move #general @modest crag @crude ocean @final urchin

[modest crag]

.

[final urchin]

pls 1000 eu main

[long wren]

!slots

[glass olive]

Hey, @final urchin

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[torpid anchor]

trying to join eu main but everytime i try to coonect it says
disconnected : coinnection attempt failed
any help ?

[abstract lichen]

any admin here

[long wren]

if you are cheating banned?

please post your steamid
https://rustoria.co/getmyid

[waxen valve]

Help me, I've been banned, and why is this being displayed????

[onyx roost]

HELP PLZ

[waxen valve]

Yoy are banned from this server Playing with cheater

[onyx roost]

Hello dear administrator, my friend's Steam ID is 76561198121883036. He was playing the. co series server a long time ago and unknowingly encountered a teammate who opened a cheat and was banned. He just rushed to VIP to play and found that the ban was displayed. I swear he is definitely not a cheater and a loyal green player. I hope to receive your handling and response

[waxen valve]

Help me, I've been banned, and why is this being displayed????
Yoy are banned from this server Playing with cheater

[waxen valve]

<@&274971100184576010>

[onyx roost]

Dear administrator, I need your help

[long wren]

!steamid

[glass olive]

Hey, @waxen valve

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

please dont tag admin with your
issue

[long wren]

have your friend submitted an appeal?

[waxen valve]

76561198942640041

[gleaming sequoia]

hello, I was banned for nothing on rustoria, please unban me.
https://steamcommunity.com/profiles/76561199676213186/

[onyx roost]

@long wren can you help me ?

[long wren]

please make an appeal

[long wren]

!appeal

[glass olive]

Hey, @gleaming sequoia

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

you too https://rustoria.co/support submit an appeal please

[onyx roost]

@long wren Hello dear administrator, my friend's Steam ID is 76561198121883036. He was playing the. co series server a long time ago and unknowingly encountered a teammate who opened a cheat and was banned. He just rushed to VIP to play and found that the ban was displayed. I swear he is definitely not a cheater and a loyal green player. I hope to receive your handling and response

[ruby prism]

Hey admins and mods, i need someone to answer my questions, ive been banned like 3 days ago for playing with a cheater, even tho im convinced the guys i play with are not cheating, i appealed to get an answer and have the name of the cheater in question, and the answer.

(Please read our server rules at https://rustoria.co/rules. In our rules, we warn players that it is not allowed to play with cheaters regardless of whether or not you knew they were cheating. We understand that this is an upsetting situation, but ultimately, it is your own responsibility to decide who you choose to trust and play with. In the future, we advise you to be more careful about who you choose to play with in order to avoid this happening again)

the answer has no sense since i said i have no idea that ii was playing with a cheater and convinced there isnt, if so i want to know who, so how come u tell me it is not allowed to play with cheaters even if i dont know they are cheaters? even the sentence ahs no sense, Appeal #0d6089 cehck it

[waxen valve]

Ban not found
Try to connect to our servers. Your ban may have expired.
But I can't connect.

[long wren]

tell your friend please make an appeal

[gleaming sequoia]

I have filed an appeal.

[long wren]

only banning admin can reply your appeal

[onyx roost]

My friend doesn't know how to use DC

[long wren]

No need for discord

[onyx roost]

He needs my help to handle it. What can I do now

[ruby prism]

well id love to have one come and help me, im stuck playing now for no reason, the same team is now playing and im the only one that got banned, this makes absolutely 0 sense with all my respect

[long wren]

please create an appeal on our websitehttps://rustoria.co/support

[onyx roost]

Can I help him appeal?

[ruby prism]

they denied the apeal and gave me this non sense answer

[waxen valve]

Crazy
Ban not found
Try to connect to our servers. Your ban may have expired.
But I can't connect.
What should I do??

[long wren]

No, he has to go to the website himself and submit the appeal.

[gleaming sequoia]

how long will it take to get banned?

[long wren]

appeals take?

[gleaming sequoia]

yes

[long wren]

appeals take 1-3 bussines days

[long wren]

your banned reason playing with cheater?

[gleaming sequoia]

but I was banned just like that, 2 weeks ago

[ruby prism]

<@&274971100184576010> for the love of god help me i wanna play my wipe, or give me a clear answer that makes sense

[long wren]

If the appeal is denied, it is final and the ban remains in place.

[long wren]

please dont tag admin you dont need help

[gleaming sequoia]

today I bought a VIP, started logging into the server, but I'm banned, I didn't play with cheats

[ruby prism]

but i need a reason why? they gave me no reason, not even the oen they saying he is cheating, i did ask for a name

[ruby prism]

i do brother

[long wren]

For internal security reasons we do not share the reason

[frosty acorn]

Yo crazy anyway u could get a admin to help me I was falsely banned

[long wren]

appeals take 1-3 bussines days

[ruby prism]

https://steamcommunity.com/id/Lxgendddd/

[onyx roost]

@long wren I asked him to file a complaint and found no record of being banned

[gleaming sequoia]

@long wren today I bought a VIP, started logging into the server, but I'm banned, I didn't play with cheats

[long wren]

can you post your friend steamid again?

[onyx roost]

76561198121883036

[frosty acorn]

Btw guys just make an appeal this guy can do and will do literally nothing for you

[onyx roost]

Can you check it?

[waxen valve]

The thing is, for no reason, my neighbor turned out to be a cheater, but after he added me to the team, I quit the game

[long wren]

and what banned reason?

[onyx roost]

banevasion

[long wren]

i forward your issue

[frosty acorn]

Yea he gon forward it lmfao

[waxen valve]

Moreover, the blocking time has already passed, but I can't log in.

[onyx roost]

Thank you very much for your help

How long will it take for him to enter the game normally

[west osprey]

https://steamcommunity.com/profiles/76561199336028703

[frosty acorn]

Yo can u help me

Was falsely banned

[desert adder]

When is us main wiping

[long wren]

wipe in 2hours 41min

[onyx roost]

@long wren Will you receive any notification if the lockdown is lifted?

[long wren]

Mmmmm

[west osprey]

https://steamcommunity.com/profiles/76561199467941459

[waxen valve]

Crazy, can you get some more admins to help you?

[long wren]

talk to lorie admin

[waxen valve]

пздц

[thorny dune]

If you're ban has just recently expired, avoid spam connecting and wait at least 10 minutes before trying again. Spam connecting can cause issues

[waxen valve]

thanks

[onyx roost]

@west osprey helo admin i need your help

[south mist]

is there a reason you guys dont bother to check appeals for 4 days?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frosty acorn]

I was falsely banned please help 76561199082263193

[south mist]

please check my appeal before todays wipe, I was recently banned due to an association with a dude from lfg

[onyx roost]

@west osprey My friend bought VIP today and found that there was a ban evasion on the server. However, in the complaint, it was found to be clean and there was no complaint content. What should we do now? His Steam ID is 76561198121883036

[south mist]

just trying to have it shortened to today as i was banned on monday

[long wren]

and only baninng admin can review your appeal

[south mist]

there is no banning admin

it just tells me the unban time

[shy remnant]

Hi there, as Crazy said, the banning admin will have a look at your appeal as soon as possible. We try our best to reduce the wait but 1-3 business days is the usual waiting time we have on appeals for a fair review

[south mist]

It doesnt say who banned me

[shy remnant]

Remember that playing with a cheater, knowningly or not, is still not permitted. Even if you met them through LFG

It won’t tell you who banned you

[south mist]

Yes I know its a ban

but im just trying to get my appeal processed before the us wipe tonight

[onyx roost]

anyone can save me ?

[long wren]

#support message Send this to your friend

[shy remnant]

Was just trying to tell you that a ban appeal doesn’t necessarily mean you’ll get unbanned. The rule was still not followed by playing with a cheater, but don’t worry the banning admin will review that fairly

[south mist]

Thank you, im just hoping for a review today as Rustoria is only servers i play and all my bps are here

[onyx roost]

loriemagpie admin no tolk to me

My friend bought VIP today and found that there was a ban evasion on the server. However, in the complaint, it was found to be clean and there was no complaint content. What should we do now? His Steam ID is 76561198121883036

[frosty acorn]

Lil bro not playing wit u td

[long wren]

Can i speak?

[onyx roost]

yes

[shy remnant]

I hope for you!

[onyx roost]

I am very eager for someone to help me solve this problem

[shy remnant]

What’s the exact problem here ? Wasn’t the answer was given already?

[west osprey]

? This has nothing to do with his situation

🤦‍♀️

[cedar forum]

Hello, we were playing with 3 friends on rustoria eu main for a long time and we get banned for cheating but no one of my team cheat.... can u do something plz ?

[misty scroll]

Appeal please

[glass olive]

Hey, @misty scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cedar forum]

thx

[west osprey]

The person you were playing with was found to be cheating, the standard ban for playing with a cheater is 7 days.

[onyx roost]

I am unable to send pictures on this channel

[shy remnant]

Can you verify on the website ? https://rustoria.co/link

You’ll be able to after doing that

[south mist]

Is there a way to know which admin will be reviewing it?

[west osprey]

I can review it

[spice yacht]

admin my teamate get ban for cheathing and he appeled and still nothing

[cedar forum]

Do u know the response time on ur website to an admin check my ticket ?

[shy remnant]

There is always a reason behind an EAC ban

[unreal void]

Hey, how much time till i can play rustoria with an EAC ban? My steam got developer-banned for no reason and facepunch sends automated ai email responses that dont say anything so i guess i have to wait this one out. How long till i can play?

[unreal void]

there wasnt on my case

[spice yacht]

can u help my friend

[unreal void]

i have not cheated

[shy remnant]

Well they should’ve unbanned you then

[spice yacht]

@pale kraken

[unreal void]

I wouldnt be here then...

[shy remnant]

You need to appeal to EAC

[spice yacht]

my friend appeal 10 hours ago and nothing

[shy remnant]

False EAC bans are extremely rare or non existant, if they banned you, they have a reason

There is always a reason behind an EAC Ban

[unreal void]

I have tried that one too. Im sorry i dont want to sound rude or uncooperative but facepunch hasnt done anything helpful and EAC appealing hasnt done absolutely anything.

[shy remnant]

They don’t just ban players from games with no reason

[west osprey]

180 days if you have 1 gameban. If the ban took place on our servers it is considered a cheating ban on our servers.

[unreal void]

I dont know in where did it take place since again, i didnt cheat :), thanks though

[shy remnant]

Why would they ban you for no reason from their game tho..

[unreal void]

180 days and ill play again

[unreal void]

I have been wondering that

[shy remnant]

They might be other reasons having an EAC ban

Not necessarily a cheat

[cedar forum]

Can an admin help us plz....

[shy remnant]

About ?

[unreal void]

It has to be an error because again, i have never ever cheated on any game. I dont use anything else other that legal crosshair softwares but i still got a ban. Still, thanks for the help

[shy remnant]

You’ll still have to appeal with your banned account to be allowed on Rustoria

[unreal void]

How

[shy remnant]

If it was an error; they would have unbanned you with your appeal dude

I mean

[cedar forum]

We got banned for cheating but nobody is cheating we were playing since a long time and we dont understand

[shy remnant]

2 errors in a row is impossible