support

[leaden remnant]

i dont believe i do

not sure if im looking at the right thing

[crimson scaffold]

@lyric basalt

check DM NEED HELP

[sturdy terrace]

Did you click on "submit an appeal" and chose ban?

[leaden remnant]

oh yes i foudn it

i dmed u a picture

[sturdy terrace]

Alright, you'll have to submit an appeal.

[leaden remnant]

got it. already made one!

[crimson scaffold]

@lyric basalt

[fluid pilot]

Got insided by 2 guys from the LFG

[hearty fulcrum]

Insiding is not against the rules. We cannot help you with this

[crimson scaffold]

<@&274971100184576010> who can help me? the admin @lyric basalt banned me and asked me to write in DM, I gave him accounts, answered questions and he ignores me, 2 or 3 hours passed and the wipe continues and I lose game time

[leaden remnant]

could someone check on my appeal if haven't already i would really apreciate it!

[ocean thistle]

Hello there, only Marzy can assist you with your issue. Please be patient as you're already communicating with them. Thank you.

[ocean thistle]

The standard response time is usually 1-3 business days... but... what's your appeal id? :)

[leaden remnant]

nevermind already done thanks yall are the best

[ocean thistle]

[leaden remnant]

nevrmind i was looking at the wrong thing could someone check on it xd

[ocean thistle]

What's your appeal id? :)

[leaden remnant]

one sec

#360127

[rotund idol]

Need administrator on 2X 5 man in a squad server

76561198257383482

One of thems

[ocean thistle]

Your issue is resolved. Please allow 15 minutes for the fix to sync before connecting to Rustoria. Thank you :) I hope you have a good rest of your day.

[leaden remnant]

thanks man your the best!

[ocean thistle]

This is Rustoria Discord server. You are currently playing on another server.

[rotund idol]

oh

Sorry

[ocean thistle]

No worries :)

[crimson scaffold]

can you speed up the answer? because the wipe continues and I can't play

[dawn palm]

Hello i need help i get banned and reason is cheating and i didnt play i need help because idk why i get baned

i think maybe its a mistake

[ocean thistle]

It is dependent on Marzy's availability.

[ocean thistle]

What is your steamid? Please use this link and share the id back to me, thank you. https://rustoria.co/getmyid

[dawn palm]

i send md

[random rain]

i am in waiting for support, i am tryin to submit application for admin and it says above max length @ocean thistle

[distant robin]

My Internet connection was bad and I was banned for cheating. Help me.

[small magnet]

#support

I need support

[dusty jacinth]

#suop

#support

i need support

[random rain]

@dusty jacinth

[dusty jacinth]

i wasbanned unfairly

In my BR MAIN connection, this message is appearing: "PLAYING WITH CHATER

[distant robin]

Help me, pls

@ocean thistle help me

<@&274971100184576010> Help me pls, guys

[hearty fulcrum]

Hello, we cannot help you if you don't say what you need help with

[distant robin]

My Internet connection was bad and I was banned for cheating. Help me.

[hearty fulcrum]

What is your Steam ID?

[distant robin]

76561198930828754

[ocean thistle]

Can you shorten the response?

[distant robin]

I lost about 2 thousand hours on EU Main and never used cheats

[random rain]

i am applying for admin and it saying above max length @ocean thistle

[dusty jacinth]

i need support

[ocean thistle]

Can you send me a screenshot via DMs?

[dusty jacinth]

In my BR MAIN connection, this message is appearing: "PLAYING WITH CHATER

[distant robin]

Can you help me?

[hearty fulcrum]

This is not a ban. Your account was linked to something unrelated. I have fixed the issue for you. Please wait 15-20 minutes and then try to reconnect.

[hearty canyon]

on the main

eu

[hearty fulcrum]

Hello, please make a ticket https://rustoria.co/support
We do not accept reports in Discord

[distant robin]

Thank you very much!

[hearty fulcrum]

And please do not call out cheaters here or anywhere

[hearty fulcrum]

Hello @dusty jacinth, what is your Steam ID?

[dusty jacinth]

https://steamcommunity.com/profiles/76561198984624271/

[hearty fulcrum]

I have fixed the issue for you. Please wait 15-20 minutes and then try to reconnect.

[random rain]

@minor temple thanks i just did it more shorter!

[minor temple]

Good luck

[random rain]

How do i know i passed? @ocean thistle

[hearty canyon]

how admit to let play 15 chinese with vac ban low hours hight kda playing all wipe on rusto .. pls 50 day last vac ban .. its ridiculous

[west osprey]

In my experience, it would likely be best if you started off with a chat mod application.

[random rain]

I already sent application for admin))

[hearty fulcrum]

VAC bans are not related to Rust. We would not prevent players from playing just because they have VAC bans. However, if you make a ticket, we will investigate. Writing in Discord here will not do anything though.

[hearty canyon]

not a surprise .. lost your time on discord and be usless .. thast rusto admin .. on any monthly those nab will be deleted with their base

now ban me and let cheater ruine your serv

We would not prevent players from playing just because they have VAC bans. LOL

ce genre de dinguerie ecrit poufiasse

[lapis verge]

PLEASE LOOK AT TICKET EU LONG MAN

This guy has been running around 10 minutes just full cheating

[waxen jetty]

where can i report for stream snipe ?

[thin plover]

Excuse moi?

Fait bient attention a rester respectueux, c'est pas parce que tu insultes dans une autre langues que c'est permis

[zenith spire]

WHY I GET BAN , MY STEAM ID https://steamcommunity.com/profiles/76561199320053688/ ban evasion

[hearty fulcrum]

Hello, to speak to an admin about your ban, please make an appeal ticket at https://bans.rustoria.co

[zenith spire]

ticcket - Appeal #5a8f9f

[hearty fulcrum]

Thank you for making an appeal. The admin in charge of your ban will review the appeal when they are available. The appeal will be reviewed with the information you provide in the appeal, so please include any information you think is important/relevant. Thank you for waiting

[timid tundra]

player steam id cheating 76561198308708735

this guy team cheating

[heady shadow]

hello every one i join they server today and i don't play i was afk and i get this ? when i get back why?

any admin ?

[prisma vale]

can you fix barrel sp[awns on your rubbish server there is not a single barrel spawning in the area i walked on the road for 20 minutes and didnt find a single barrel that spawned on the road fix your server

[long wren]

!report

[glass olive]

Hey, @bleak kiln

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

still?

[chrome gulch]

when is easter event why isnt it working on us main

devlog says its supposed to be out

[normal marsh]

How do I amke a ticket to appeal, I just found this random guy at outpostpost and we built a base and stuff and he made a crazy play then 15 minutes later i got dc'ed for playing with a cheater. I didnt know he was cheating

[open grail]

!appeal

[glass olive]

Hey, @normal marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mortal mist]

I can't create a ticket. I keep getting a screen that says "You're making tickets really fast." but I am only trying to make this one?

[shy remnant]

You're trying to upload a too large evidence in it

Try uploading the video on youtube instead

And it'll be ok

[mortal mist]

I trimmed the video and it worked. Thank you

[kindred briar]

why does it take so long for someone to reply to my appeal

[shy remnant]

1-3 business days for an appeal to be answered

[kindred briar]

🥲

[copper pecan]

hi, someone can help me with the br main?

<@&274971100184576010>

<@&274980199668645888>

<@&393554009799000064>

[smoky cape]

Stop pinging staff

Whats the issue

[copper pecan]

i was playing br main

the server go off, i was on fishing village, when i reconnect i lost everything

a letter say u can't stay to many time on safe zone

when i go to see if i had the loot

nothing

[smoky cape]

So you were in safe zone for too long and died?

[void oak]

ID 76561198134894761 Cheat Rustoria Eu main (ESP) https://steamcommunity.com/profiles/76561198134894761

[smoky cape]

!report

[glass olive]

Hey, @void oak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[copper pecan]

yes

[smoky cape]

Since thats part of the game theres nothing we can do about it

[copper pecan]

no bro

i die because the server just go off

the server get off, i don't know why

ddos maybe

[smoky cape]

Thats strange

Unfortunately loot cant be reimbursed

[copper pecan]

na

jajajaj it's a shit bro

[left turtle]

Why am I banned? I've never played with cheats.....

[long wren]

!report

[glass olive]

Hey, @manic sail

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!steamid

[glass olive]

Hey, @left turtle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[left turtle]

https://steamcommunity.com/profiles/76561198823626504/

76561198823626504

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @left turtle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[left turtle]

I've filed an appeal, now I have to wait?

[winged flame]

yes idiot

[left turtle]

Why are you calling me names? What did I do to you?

[winged flame]

lmao

love u twin

[left turtle]

🤡

[manic sail]

i ready didi

[solid spire]

i have made a ticket on a cheater and i got proof of him cheating but no one is responding to it

[unborn flower]

@long wren GOOD morning bro,my friend has send an appeal,his steam id 76561199387955613,pls check quickly.he is a good player, i am sure he is not a cheater.

[topaz roost]

hello

[chrome gulch]

why doesnt the server have easter egg hunt event

[long wren]

Yeah

[long wren]

appeals take 1-3 bussines days

[near halo]

exactly 😦 where the helll is the easter egg event

[tawny grove]

You admins dont do shit to monitor cheaters do you 🥲

Useless

[long wren]

hello what do you need help?

[open grail]

!report

[glass olive]

Hey, @tawny grove

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unborn flower]

@long wren bro he works very buzy.he is a good man,pls check him quickly,he just have few days for play games

[boreal harness]

!report

[glass olive]

Hey, @boreal harness

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

admin will decide whether he is a good player or not. 🙂

please make an ticket we dont take reports in discord

[sage hedge]

hi

We were banned for 1 week and now we log in and it appears that we are permanently banned.

help

[long wren]

what your banned reason?

[sage hedge]

"Your temporary ban is for 7 days, and you will be able to play again on our servers after the temporary ban has passed. Thank you, have a nice day."

"They came to the conclusion that they were playing with a cheater"

Now the sanction has ended and he won't let you in.

[reef mulch]

X2

[long wren]

can you post steamid? https://rustoria.co/getmyid

[sage hedge]

yes, im do

I appealed and they responded as above.

[reef mulch]

76561198389314198

[sage hedge]

He is also with me

[reef mulch]

yes

[long wren]

post your steamid too

[sage hedge]

76561199088412832

my ID, Ticket #846534 appeal

[long wren]

thank you i think spam connect issue

Turn off Rust and try again in 30 minutes. @sage hedge @reef mulch

[sage hedge]

ty,
we will try

[reef mulch]

all we coled

:(

[sage hedge]

@long wren dont work bro

😦

[long wren]

your friend too?

[sage hedge]

to all

[reef mulch]

i dont now

get plz

help plz

[long wren]

i forward msg @reef mulch @sage hedge

[reef mulch]

76561198389314198

[sage hedge]

we hope 😦

[ripe star]

HELLO WHAT I CAN DO IF GET STUCK IN GAME ?

[long wren]

game or character?

!steamid 1006567709594636390

[glass olive]

Hey, @zealous flame

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[zealous flame]

@glass oliveMy 76561199187286003

[long wren]

If there is a admin around, he will help you.

@sage hedge @reef mulch still?

[zealous flame]

ok

[waxen jetty]

where can i report for stream snipe ?

[long wren]

!ticket

[glass olive]

Hey, @waxen jetty

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[plucky meadow]

!ticket

[glass olive]

Hey, @plucky meadow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lofty pelican]

Здравствуйте!

[humble helm]

!ticket

[glass olive]

Hey, @humble helm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[junior glen]

!ticket

[glass olive]

Hey, @junior glen

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woeful coral]

!ticket

[glass olive]

Hey, @woeful coral

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woeful coral]

Admin help plz check Appeal #8a5704

[long wren]

only banning admin can reply sir

No other admin can intervene

[woeful coral]

How do I find out who banned me?

[long wren]

You don't need to know that

[woeful coral]

It's just a mistake, there was also a mistake with VIP, they immediately unbanned it.

[woeful coral]

And it's all related to the server where I've never played because my ping there is

[long wren]

It is best to appeal through the website.

[near halo]

is rustoria x10 eu off?

[woeful coral]

I did that, but if they ban you there, they don't unfollow you for 2-3 days((

[long wren]

i think online

[woeful coral]

If you have the opportunity, ask them to look at Appeal #8a5704
I would be very grateful!!

[lyric basalt]

Please wait patiently

[woeful coral]

Thx so much

[long wren]

?

[plucky meadow]

@long wrencan you check my appeal?

[gusty notch]

@long wren My teammates got banned for nothing

[long wren]

!steamid

[glass olive]

Hey, @gusty notch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

only banning admin can reply your appeal

[gusty notch]

how to contact this administrator

[long wren]

Through an appeal

[gusty notch]

my 2 friends who were banned wrote an appeal a few hours ago

[long wren]

nice appeals take 1-3 bussines days

[gusty notch]

It's understandable, of course it's a pity, this whole wipe will simply disappear.

@long wren thanks for the answers

[fiery ermine]

did i get banned if im using autoclicker to sell my fertilizer?

?

you need my steam or what

[long wren]

sorry my bad

[fiery ermine]

ok, did i get banned?

[whole sparrow]

did some1 reported code lock raids today?

[long wren]

Umm give few minutes

[long wren]

Yes ban

[fiery ermine]

if i use autoclicker i will be banned forever on rustoria?

[gusty notch]

!ticret

!ticket

[glass olive]

Hey, @gusty notch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fiery ermine]

@long wren

[long wren]

Yes

[fiery ermine]

.

[long wren]

maybe

[fiery ermine]

only on rustoria?

or on all official servers

[long wren]

https://rustoria.co/rules/vanilla

[fiery ermine]

i dont see anything about where i get ban on all official servers or on rustoria only

[long wren]

Every server may have different rules.

[cedar scarab]

is us quad monthly down

[long wren]

we dont have quad server

[native crypt]

need to report a cheater on sea main toria. 40 hour account

tickets always get closed. i want to speak to an actual admin. shits ridiculous

Ticket #e13bd9
if you guys close this ticket without action like all of my other tickets simply because you 'have too many tickets to go through' then i have lost all faith in your servers.

ban his teammates while your at it. he isnt friends with them on steam (has 0 friends added) but is in there team ui

[midnight adder]

I’s there Easter even on us main or no ?

[limber sluice]

Good afternoon, I was banned to VPN , can you please unblock it , I forgot to turn it off when I watched the video on YouTube.

[sturdy terrace]

You can't make reports in discord and you should include this in your report and not message it in here. It is only admins replying to your tickets on our website. You'll have to wait for a response on there.

[long wren]

!steamid

[glass olive]

Hey, @limber sluice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[midnight adder]

@long wren Are events turned off on us main ?

[long wren]

idk

[native crypt]

i do include it. that doesnt change anything

[sturdy terrace]

The admins check every report thoroughly. So if your report gets closed and the player doesn't get banned then it is because the admin didn't think the player was cheating.

[native crypt]

also. how can i fix this AU to SEA lag. i get 48 ping to SEA but it feels like 400 on rustoria servers. fied sea servers feel perfectly fine

its only a rustoria issue. is there any fix to this?

[native crypt]

this isnt true. a rustoria admin themselves told me that if they arent seen within a few hours they get instantly closed due to too many reports coming in, they are forced to move on to the next.

and because so many are coming in all tickets are just straight up closed

[limber sluice]

Did you call me Crazy ?

[long wren]

Yes post your steamid

https://rustoria.co/getmyid

[sturdy terrace]

As Lorie says here they do check each report thoroughly. #feedback-suggestions message

[sturdy terrace]

I'm unsure, but if it is a persistent issue you can try and submit a #network-support-old ticket and see if they can help you there

[limber sluice]

76561199501830711

[long wren]

thank you please make an appeal https://rustoria.co/support

[sturdy spruce]

please help i was cheating banned for vpn and want to play

[sturdy terrace]

?steamid Please post your steamid here

[glass olive]

Hey, @sturdy spruce

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sturdy spruce]

76561198174077558

[sturdy terrace]

Alright, please go ahead and submit an appeal on our website at https://rustoria.co/support

[sturdy spruce]

i have submited a ticket

i need an admin to help me

[sturdy terrace]

Alright, the usual response time is 1 - 3 business days. Please be patient

[signal girder]

i just got banned for playing with a cheater and cant make a appeal? "Ban not found"

[limber sluice]

I filead an appeal after how long it will be considered , ban by mistake

[sturdy terrace]

Are you sure you're checking right right place?

[signal girder]

Yes
https://rustoria.co/support/appeal

[sturdy terrace]

?steamid Please post your steamid here and then I'll forward this to the admins

[glass olive]

Hey, @signal girder

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[signal girder]

76561198814773327

[candid loom]

hello, there is a cheater on us long, can someone look into it please?

i reported him

[restive oriole]

how verif my akk

?

[sturdy spruce]

hello i need help from an <@&274971100184576010> i have been vpn banned and need to be unbanned

[lyric basalt]

Make an appeal

[glass olive]

Hey, @sturdy spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

Unsure why you cant appeal, but your ban is for playing with a cheater for 7 days

[candid loom]

Marzy can you look into a cheater report i just made on us long please ? The cheater is still online

[sturdy spruce]

can you looks at the appeal ive made please

[lyric basalt]

Banning admin will have a look when they will be available

[sturdy spruce]

they were available 10 minutes ago to ban me why cant they look at it now?

[fiery lotus]

The admin said we cheated and banned us, but we didn't cheat, and wanted to check it

<@&274971100184576010>

[lyric basalt]

!appeal

[glass olive]

Hey, @fiery lotus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limber sluice]

Who can tell me what to do if I'm banned for vpn , I can't file an appeal to be disbanded , because the eu long account is not displayed in the bans?

[fiery ermine]

how i can see why i get muted?

[stark quiver]

Ticket #4d8e78 Administrator, I have sufficient reasons to send him for testing

[fiery lotus]

How can I check the progress of my representation and where will I be notified?

<@&274971100184576010>

[balmy cypress]

if you are appealing a ban, you will see an update on the same webpage you made the appeal on

[jovial oasis]

I would like to pin question how about checking package on eu main all of us got +50-70ping for no reason <@&274971100184576010> is there any stability problem ?

[glass olive]

Hey, @jovial oasis

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[long wren]

you got ingame mute?

[austere quest]

Our devs are investigating currently.

[fiery lotus]

Will the server be banned by the administrator? Because after my friend was banned, I want to know whether it will be banned by the administrator or by anti-cheating. I don't know if my friend cheated. I played with him for 15 days and was banned together. I didn't receive it.

But he got it.

[lost kernel]

<@&274971100184576010> what happened to x10? clan system didnt work properly, clan members dont autoreg in doors / tc

plz fix ASAP

[long wren]

admin will not provide detailed information about the ban.

Your friend should make an appeal https://rustoria.co/support @fiery lotus

@exotic quail Hello what do you need help with?

[exotic quail]

i got mutet for fatfingering my keybord and wanted to show the klip and hopefully get unmutet

[long wren]

clip

[exotic quail]

yee

[long wren]

!appeal please make an appeal with clip

[glass olive]

Hey, @exotic quail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[exotic quail]

noway

alr

[long wren]

please upload the clip to youtube or streamable and add the link

[exotic quail]

ok

i can try

can i send it in here?

or to you private?

[vague elbow]

i got disconnected for cheating for no reason

[exotic quail]

can i send it yoo you or in here?

[long wren]

website appeal

[vague elbow]

@long wren

[long wren]

sir

[vague elbow]

.

[long wren]

!steamid

[glass olive]

Hey, @vague elbow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vague elbow]

i send it here?

[long wren]

yeah!

[vague elbow]

76561199194740241

[long wren]

thank you please make an appeal through the website https://rustoria.co/support

[exotic quail]

i created 1 now how long is the normal tine for a respond?

[long wren]

maybe..?

[exotic quail]

... then my mute is over anyways

[vague elbow]

it say no ban found @long wren

[long wren]

ban not found?

[vague elbow]

yes

i restarded rust 3 times now and same

[exotic quail]

Tyy bro if it was you

[long wren]

I forwarded msg

[wise fractal]

report

[glass olive]

Hey, @wise fractal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric basalt]

Fixed, please wait 15 mins then try to connect

[woeful merlin]

BR LONG down can someone help us

[gritty lichen]

!report

[lunar steeple]

server is downnnnnn

@lyric basalt

[coral frost]

!appeal

[glass olive]

Hey, @coral frost

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusk bolt]

report

[glass olive]

Hey, @dusk bolt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fossil tusk]

report

[glass olive]

Hey, @fossil tusk

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

What is with the lag on US Small?

[long wren]

@ebon island Your post has too many lines

If you wait, it will be unmute and you will have to reduce the line

[jovial oasis]

Been more than 3h with unplayable ping on eu main

[true egret]

Why do I have a ban on US main for a refund, but the vip was purchased for EU Medium. I can't access EU Long
76561198207003128

[lofty escarp]

need help pls

[compact sluice]

rustoria have a ban list?

[shy remnant]

It doesn't matter where you were banned etc

Just make a #payment-support ticket 🙂

[shy remnant]

No

[shy remnant]

About ?

[lofty escarp]

my scrap heli is stuck in outpost

in eu rustoria 2X vanilla

[shy remnant]

Unfortunately we do not interefere with gameplay

Sorry about that

[lofty escarp]

???

[shy remnant]

There is nothing we can do about this

[lofty escarp]

its a bug

[shy remnant]

Make a F7 Bug report to Facepunch please

[lofty escarp]

just delete this heli and give it again

[shy remnant]

.

[lofty escarp]

I bought its 1250 scrap I farm them

[shy remnant]

We can't interfere with gameplay

[lofty escarp]

it's a server mapping bug we're not talking about gameplay there

[shy remnant]

I mean, I understand it is frustrating but there is unfortunately nothing we can do

We can't give things back in-game

[lofty escarp]

brother is an admin and is of no use

[lyric basalt]

As xPiwel mentioned above we cannot interfere with gameplay so we also cannot delete your heli and spawn you new one

[lofty escarp]

Okay we're going to talk frankly about scrap heli and block the purchase zone so also block the purchase of other heli it's whatever you want if all the players can't buy heli

if with this you still don't understand its sorry for your life

[shy remnant]

We still can't refund it

[lofty escarp]

ah now it's just we can't refund it whereas before it was deleted

please be as concrete as possible in your comments and do your job correctly

[shy remnant]

We DO NOT INTERFERE with GAMEPLAY

I mean

I can't be MORE clear

[lofty escarp]

ok bye

[hearty fulcrum]

hey there, as piwel said, i believe we unfortunately cannot get you your heli back, but if you have a clip or a screenshot, i can let our developers know about the issue so that this problem doesn't happen again the next time you are buying a heli.

[lofty escarp]

don't worry, we will find a solution OURSELVES

[shy remnant]

Great news! Wish you a wonderful evening

[tulip trench]

ping on rustoria servers high but others not?

[shy remnant]

Forwarded to devs

Thank you

Which server are you on to be specific ?

[tulip trench]

rustoria us main

[shy remnant]

I do not see it stuck at all btw (even before it got unstuck). Also, it highly seems like it's been put in that situation, not by itself

Anyway as I can see, it's been unstuck, so it's not a bug whatsoever. Glad you made it, have a great wipe

[tulip trench]

unplayeble

[river loom]

10x clan sharing isnt working

[dusty sorrel]

Eu Main lagging

[keen fern]

Need help with EU MAIN high Ping for no reason

[signal otter]

Why the flipping heck do I have a 3 day chat ban

Flipping so mad rn

[void condor]

What message do you get when you type /share

[dense zinc]

#8e4b24 Please take a look at ticket. Everytime this player is reported they "go afk"

[loud atlas]

hello

<@&274971100184576010>

i have a problem

[stark quiver]

Ticket #2ad2d3 This capable player has gone online. Can you submit it to EAC for scanning

[loud atlas]

oh so now we doin this?

[sweet plinth]

<@&274971100184576010> Can I chat with an Admin quickly about #9bccba

[keen fern]

<@&274971100184576010> I need help with EU Main connection

for some reason I have 105 ping, even if it shows me on other sites that my Ping to London is 40

[lyric basalt]

Devs are aware of higher ping and working on it

[keen fern]

@lyric basalt Is there anything I can do to be able to play?

[lyric basalt]

possibly trying VPN

[keen fern]

can u give me a permission ?

I sended u my steam IP in priv

[lyric basalt]

You dont need any permission

We allow VPNs

[keen fern]

❤️

[loud atlas]

hello i have a problem

[solid spire]

really well done on banning cheaters, prob admins are either blind or just not banning cheaters with VIP

[loud atlas]

i know its now like u guys server related but no one on the internet has it. When i lunch rust and im in the main menu all the servers ( official, modded, community) are saying 0 players. The only player count im seeing are in the favourate and history tab

can u help me

[sturdy terrace]

Hey! I think I might know a fix. Can you send a screenshot of your server list in here real quick?

[misty hawk]

hi where do i report blatant cheater

[solid spire]

if they got VIP they'll get away with it dw

[sturdy terrace]

!report

[glass olive]

Hey, @misty hawk

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty hawk]

gg

[solid spire]

even if you give actual evidence

[sturdy terrace]

VIP does not matter.

[solid spire]

multiple clips and it doesn't matter

[misty hawk]

bro is going full blatant on sea main rn

[solid spire]

yeah it does, there's beena cheater for 3 days now trippling 10 people and no one does shit about it because he got VIP

and has the most obvious bought account ever

i made a ticket with clearly good evidence and they said they found nothing against him

and there's multiple groups acusing him of chjeating

but guess what? he's still not banned nor even looked at so well done admins

[sturdy terrace]

I understand why you might be frustrated, but the admins go through every ticket thoroughly. Now please head to #general as it doesn't seem like you need support at the moment.

[north crest]

I would avoid calling them out, it only makes the investigations on these players harder

[solid spire]

i didn't call them out at all only after 3 days of them not getting banned

[dusty sorrel]

fix eu main lagging..

[sharp hornet]

what is the delay for an answer in ban appeal ? Average time ? That miss ban i get he's ruining my wipe :/

[green shore]

1-3 bussines days

[dusty sorrel]

why nothing is being done to fix EU Main lags?

[iron lotus]

how can i enter in staff?

[silent arch]

how do I put in a ban appeal?

I got banned for cheating after doubling 2 kids.

[ocean thistle]

!appeal please follow these instructions

[glass olive]

Hey, @silent arch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

Like applying to become a staff member of Rustoria?

[iron lotus]

Yes

[silent arch]

the website is saying I was banned 10 months ago, but I got banned sometime while I was at work today

[ocean thistle]

#staff-applications

[silent arch]

it also says I was banned on US main but I was playing US long

[ocean thistle]

It's a visual glitch

[frozen agate]

theres a guy full cheating with aimbot, how do we report then?

[green shore]

you can report him by using f7 or by ticket

!ticket

[glass olive]

Hey, @green shore

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[iron lotus]

thx

[raven zodiac]

need admin help pls

does admins in the EU mondays help about bugs?

we bought a cargo heli but we couldnt move it cause it bugged immediatly

<@&874995535881326632>

[wispy dirge]

How was it bugged?

[wooden nimbus]

i did a ticket with proof screenshot and the response was limited to "I also would not pay any attention to what a player types"

[sly light]

how do you verify yourself

[wooden nimbus]

like, what

[wispy dirge]

?verify

[glass olive]

Hey, @sly light

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[wooden nimbus]

and apparently kill youself is not a toxic thing anymore, according to my ticket response

[wispy dirge]

It's not enough to worry about.

[wooden nimbus]

so scripting is nothing too

i see

[real hollow]

@wispy dirge czeck PW

Bull

im rustoria partner all admins there sleeps

[opal hornet]

how do i make a ticket to appeal ban?

<@&393554009799000064> please? my base is going down in upkeep 😦

[plucky sentinel]

does anyone here admin for stevious servers?

[thin plover]

no, we strictly admin for Rustoria

[shrewd knot]

damn no staff look at ceart ticvkets thats crazy us long kids are 10 hours hitting l9 headshots in dark great staff

[limber sluice]

When will my appeal be reviewed?

[stiff meteor]

Appeals take 1-3 business days to be reviewed by the banning admin.

[neon gale]

Hello administrator, this is my first time playing in this team and I didn't know he was a cheater. Please lift my ban. Thank you

[sweet plinth]

Wild

[stiff meteor]

!appeal

[glass olive]

Hey, @neon gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[autumn blade]

hey so i made an appeal and its been over a week with no reply couldd i get some help?

[long wren]

What is the status of the appeal?

pending or?

[autumn blade]

it just says ban already appealed ; you already submitted an appeal for this ban

it was 47 month ago andd I have never cheated I dont have any vac bans or nothing

[long wren]

please check the status of your appeal @autumn blade

[autumn blade]

how

[long wren]

https://rustoria.co/support

[autumn blade]

it says it got denied but i honestly do not know why, I never cheated in this game I have 2.7k hours with no vac bans or any other bans, this was also 4 years ago

[long wren]

If the appeal is denied, it is final.

[autumn blade]

bro this is ddumb as hell who ever reviewed my appeal is an unemployed fucking retard Ive litteraly never cheated

4 yrs ago no vac bans or nothing? yall are dumb just spamming the deny button on these appeals

yall have good server with dogshit mom's basement living admint like your fatass self

get a real fucking job u twink

review that shit again

[long wren]

LMAO please move #general

you dont need help

[autumn blade]

yes tf i do

review my shit again

tell me why im banned tho

[long wren]

your banned reason cheating

plesae m ove #general last warn

[autumn blade]

how tho ive never cheated

alr fine

[jolly trail]

admin on?

[grand sage]

it wont let me make tickets on the site its saying "woah,slow down" i only made 1 ticket

dude on us long just rage cheating and i cant even make a ticket

[final gyro]

<@&274971100184576010> on?

[long wren]

Sir?

[autumn blade]

yo unban me rq

[steel pagoda]

hi admin i wanna appeal i got muted because i say pake but in our langauge pake is i dont care

[stiff meteor]

!appeal

[glass olive]

Hey, @steel pagoda

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steel pagoda]

i cannot appeal there because my steam is community ban

[long wren]

you dont need help bro please move #general

[long wren]

!steamid can you post steamid?

[glass olive]

Hey, @steel pagoda

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[steel pagoda]

https://steamcommunity.com/profiles/76561199146304462/
Steam Community :: Buko

[long wren]

i forwarded msg

[steel pagoda]

thank you

[strong aspen]

Yo do yall have issues with false bans or what bruh

[long wren]

!steamid @hearty ridge

[glass olive]

Hey, @hearty ridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[nocturne wren]

does approved appeal mean i got unbanned

i dont wanna open rust and check

[hearty ridge]

76561199129145043

[long wren]

If your appeal is approved, you will be unbanned.

[long wren]

whrn did you make appeal?

[hearty ridge]

now sir cause it just happened

i was afk for like 2 hours

power napping

[long wren]

appeals take 1-3 bussines days

[hearty ridge]

alrighty then crazy work

[strong aspen]

Bruh yalls bans thing is broken if it randomly says that people have been banned for months

when they been on for 2 weeks now

wipes done by the time he gets unbanned

[hearty ridge]

yeah thanks for that mate

the false bans be crazy

how do i know when u man respond @long wren

[long wren]

website

[quiet edge]

why are tunnel dwellers disabled on sea long?

[cursive ocean]

admin on?

[long wren]

hello what issue are you having?

[severe harness]

bros in the disconnect discord asking why i banned

[lost snow]

Getting raided rn by cheaters

need help

[long wren]

!report

[glass olive]

Hey, @lost snow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lost snow]

!report

[glass olive]

Hey, @lost snow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sweet plinth]

Can someone please review Appeal #9bccba
Played SEA Long last night for a few hours, Logged in this morning saying I was banned on US Mondays from 2 months ago, Checked all my battlemetrics and Server History, I have never even loaded into US Mondays, Just SEA Long last night for the first time and RTG 3 months ago for less than 10 minutes

Base is going to decay for what I can only see as a false ban?

[long wren]

No other admin other than the banning admin can intervene in your appeal.

[sweet plinth]

That seems wild that no one can review at a minimum to see if it is a false flag considering I have never played that server

[long wren]

!steamid

[glass olive]

Hey, @sweet plinth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sweet plinth]

76561198009693721

[long wren]

If you post your steamid, there may be an admin around you who will help you.

[long wren]

thank

[smoky edge]

what happend if I upgrade the server?

[worthy wraith]

I got kickbanned yesterday but I had to get off for a confirmation party now I’m back today can yous check my pc or whatever yous need to do to get me unbanned.

[thorny dune]

Do you mean a Discord boost? If so there are perks if you play our modded servers such as a daily air drop

[thorny dune]

We don't do PC checks, if you are banned you can appeal here https://rustoria.co/support/appeals

[worthy wraith]

I appealed yesterday they said to come to the discord

Yesterday a guy reported me in and my teammate in a ticket and said we were esp 😂😂 then I got kickbanned, I appealed yesterday and it said to come to the discord.

@lyric basalt you kickbanned me yesterday can you do whatever you need to get me unbanned pc check whatever I don’t mind I couldn’t talk yesterday as I had a confirmation party to attend literally straight after you kickbanned me but I’m back now.

[noble summit]

I can't connect to the server, it keeps kicking me because of cheating, even though I haven't been on the server for 10 minutes (id 76561199060567345)

[brave sinew]

Ticket #373b67 please read

[hearty ridge]

sir ticket look pleaseeeeeeeeeeeeee

[normal cave]

Im back to appeal again

[cunning tulip]

https://discord.gg/tickettool

Ticket Tool Help Menu

Ticket Tool is the only ticketing bot you'll ever need! Explore its features and set the best ticket system for your server!

:CommandIcon: Commands

Browse through Ticket Tool's commands list and find new utilities!

:TextIcon: FAQ

Solutions for the most frequent questions our users have when implementing the bot on their server.

:Setup: Setup

The steps to follow when setting the bot for the first time on any server

[brave sinew]

<@&274971100184576010> Ticket #373b67 PLEASE HELP ME OUT

[dusty sorrel]

fix your servers both eu long and eu main lagging HARD

[sturdy terrace]

Please don't tag staff unless extremely necessary. Is this an appeal or a report?

[gritty grove]

storm there is a guy cheating hard in us medium his name is goodman

Im not joking we lost everthing dude

i reported in game all that

please spectate him or something

[sturdy terrace]

Calling out a cheater only makes it worse. If you want a response to your report, report him through our ticket system. Calling them out here as this is a public channel anyone can read, only makes the admins work harder.

[gritty grove]

i havent called him out bro

he raiding he aint checking this shit

i have made a report maybe if you guys actually responded to it i wouldnt be here rn

but no i got to defend and text you guys

so please stop texting and go do something about it

[sturdy terrace]

Believe me many people look at this channel without typing in it. Maybe this one person doesn't check it but many others do. You get nothing out of sending messages in here. An admin should get to your report asap, but there is nothing for you to do other than wait. As I said calling them out here only makes it worse. Please be patient.

[sturdy terrace]

I can't do anything as I'm just a chat mod. You will have to wait for an admin to respond to your report.

[gritty grove]

but bro im losing everything

[sturdy terrace]

I fully understand that it is annoying but the admins aren't ready 24/7 to respond to reports. They get to them as soon as they can. Please be patient.

[shut sage]

@solid ravine do you need help?

[indigo pelican]

how can i open ticket

[sturdy terrace]

An appeal or a report?

[indigo pelican]

both

[sturdy terrace]

You can submit both a report and an appeal on our website over at https://rustoria.co/support

[iron onyx]

even went back from vocation and seen i have got banned on rustoria.

where can i appeal it

[sturdy terrace]

You can appeal a ban at our website over at https://rustoria.co/support

[sturdy terrace]

?steamid

[glass olive]

Hey, @iron onyx

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[crimson flame]

How do I report potential ESP cheating? There's no way to F7 Report in game and would need some investigation done.

[sturdy terrace]

If you want to report someone with evidence you can head to our website over at https://rustoria.co/support

[crimson flame]

Thank you sir.

[iron onyx]

76561199076431476

[sturdy terrace]

Thank you. Did you submit an appeal?

[iron onyx]

i did.

[ocean thistle]

What are your other accounts?

[iron onyx]

i dont have alts only one took it from my friend last week i think

both named Aiham

[ocean thistle]

Can you send me the steam id

[iron onyx]

my account or the other one?

[ocean thistle]

All of them

[iron onyx]

76561199497296735

76561199076431476

[crimson flame]

I've sent the report on said website. Would I get an email notification or do I keep track on the website it self upon an answer? @sturdy terrace

[sturdy terrace]

If you have your discord linked to Rustoria, you should get a message on Discord if you get a reply on the report. But you can also keep track yourself

[crimson flame]

I appreciate the swift messages. Thank you.

[iron onyx]

All good ?

[ocean thistle]

Check your appeal

[iron onyx]

Thank you.

[near halo]

hello sir/admin i just got banned when i joining the server after taking a break how am i possibly use cheat

i already appeal in the website, thank you

[sturdy terrace]

?steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561199654711580

[sturdy terrace]

Alright. Please await your response on your appeal Please note the usual response time is 1 - 3 business days

[near halo]

okay, thank you

[near halo]

btw the server is on sea long not sea main

[hearty ridge]

can u check mine please #6898b2

[ocean thistle]

It's already been forwarded to your admin to review. Thank you for your patience while you wait for a response.

[hearty ridge]

whos my admin cause my wip[e finna be over soon if i dont get unbanned ffs

false banning is crazy work

[steel pagoda]

hello any update about my mute in game?

[ocean thistle]

Have you submitted an appeal?

[steel pagoda]

yea in here discord becuase my steam ban is community ban

https://steamcommunity.com/profiles/76561199146304462/

[ocean thistle]

Ah, this you? 76561199146304462

I see

Server?

[steel pagoda]

here my steam acc again

sea main

[ocean thistle]

[steel pagoda]

thank you admin!

[winter ridge]

@balmy cypress

76561198882625957

come to discord - luke

[ocean thistle]

Go ahead.

[sturdy terrace]

Please message @balmy cypress with your steamid and tell him you got told to come to discord, and he should be able to help you out

[winter ridge]

I have sent many private messages, but Mr. Luke has not replied yet

[brittle bloom]

can u check him and his team pls o steam account think hes cheating

[brittle bloom]

@ocean thistle

[flint jackal]

pls help

[ocean thistle]

!ticket

[glass olive]

Hey, @brittle bloom

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ocean thistle]

!ticket

[glass olive]

Hey, @flint jackal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[flint jackal]

!ticket

[glass olive]

Hey, @flint jackal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @flint jackal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[flint jackal]

no bb

[sturdy terrace]

What do you need support with? @half pine

[half pine]

im banned for cheating (im not cheating)

dont even use re-shade

or any game braking shit

[sturdy terrace]

?steamid

[glass olive]

Hey, @half pine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[half pine]

76561198799991851

[tardy reef]

!ticket

[glass olive]

Hey, @tardy reef

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Thank you. Now please make an appeal on our website over at https://rustoria.co/support

[half pine]

stormz is there any way i can see why i got banned, or the report/ticket

i wanna know what got me banned

[ocean thistle]

What are your other accounts?

[ocean thistle]

It's displayed when you try to connect.

[half pine]

dont have any other accs, i have a brother tho

could have same ip

[ocean thistle]

Can you provide it?

[tardy reef]

76561198891862890 can you help me

[half pine]

provide what?

[ocean thistle]

Your "brother's" account

I'll need the steam id please.

[tardy reef]

I tried to enter Rust in the internet cafe, then I tried to enter Rustoria and the game was lagging a lot. When I entered the game I was banned immediately, I don't understand why.

[ocean thistle]

!appeal

[glass olive]

Hey, @tardy reef

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

!appealru

[glass olive]

Привет, @tardy reef

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[hearty ridge]

brother how long haoi

[tardy reef]

I did but now should I wait?

[ocean thistle]

Yes

[tardy reef]

sure

[ocean thistle]

Standard response time are 1-3 business days.

[hearty ridge]

wipe is gonna be over by then cause u guys false ban

[ocean thistle]

You've done what you needed to do for your ban

[hearty ridge]

for no reason like get it together the cheaters u dont ban but legit players u do

[ocean thistle]

This is why we have an appeal process

Thank you again for your patience.

[remote hedge]

!appeal

[glass olive]

Hey, @remote hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gritty lichen]

!report

[glass olive]

Hey, @gritty lichen

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long reef]

@balmy cypress don't tell me to go to dms then decide to not respond for 3 days both times I try to talk to you

[gritty lichen]

Hi admins. There's an active cheater with teleport hacks. Ticket created #f808c3

They're very actively defending their base singlehandedly with teleport and db lol

[normal orbit]

Admins will handle all reports of cheaters in the order they are receivied. They'll get to yours as soon as they can.

[worthy wraith]

@lyric basalt I got kick banned yesterday and it said for me to go to the discord but I had a confirmation party to attend so I’m here now to get unbanned you can check my pc or whatever you need to do but I want to play now.

[long reef]

@balmy cypress answer my dms

[sturdy terrace]

Please don't tag staff unless extremely necessary. Luke should answer your dm as soon as he can. Please be patient.

[upper ginkgo]

hello,
i need help for farm building and water making.
who help me ?

[grim fiber]

i got disconnect because of cheating?

[pure ermine]

When will 5x eu wipe be eaten?@sturdy terrace

[fast trout]

Ticket #1e39ef plz staff

[twin narwhal]

cheater in us main：76561198088628395

[glass olive]

Hey, @twin narwhal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[twin narwhal]

all head shoot

[fast trout]

Ticket #1e39ef plzzzzz staff hard cheater @ocean thistle

[pure ermine]

When will 5x eu wipe be eaten? @sturdy terrace

[sturdy terrace]

You can check when any server wipes in #server-info

[ocean thistle]

Please make a ticket and/or F7. I’m not home currently

[pure ermine]

It doesn't appear there, but can you help me?

[sturdy terrace]

It seems like 5x EU wipes in aprox. 17 hours.

[frail chasm]

Where is the Shop

[sturdy terrace]

To buy VIP or what do you mean?

[sleek plover]

<@&274980199668645888> US Long, please ban racist spammer

[sturdy terrace]

If you have evidence, please submit a report on our website at https://rustoria.co/support

[sleek plover]

Working on that, was hoping to get a more expeditious response in here.

[sturdy terrace]

I understand that, but the admins only do reports through F7 or our website.

[frail chasm]

Yeah que skip

[sturdy terrace]

Head to https://donate.rustoria.co/. Sorry for the late response

[hazy nacelle]

can someone help me?

[sturdy terrace]

Wsup?

[hazy nacelle]

ive got some kind of message it said something like " rcp_banned " or someting like that, i got imedely kicked out from the server when it poped up ?

[sturdy terrace]

?steamid

[glass olive]

Hey, @hazy nacelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sturdy terrace]

Have you tried googling the issue?

[hazy nacelle]

just sent u my steam id private

[sturdy terrace]

I see that, but have you tried googling the issue?

[hazy nacelle]

nope

[sturdy terrace]

What disconnection message are you getting when you try and connect?

[hazy nacelle]

just some kind of error

[sturdy terrace]

Well try and google the problem, see if you can find a fix

[sturdy terrace]

76561198054582896 Just gonna post your SteamID here incase an admin swings by.

[hazy nacelle]

hmm alright

[sturdy terrace]

Can you send a screenshot of the disconnection message in this channel?

[minor temple]

You not banned ourside

[hazy nacelle]

hmm, seems kinda wired tho - i guess ill have to wait an hour or 2 maybe and give it a try again ?

[lusty dock]

<@&274971100184576010>

[shy remnant]

!report

[glass olive]

Hey, @lusty dock

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lusty dock]

ur rules literally state you can ping admins if a rage hacker is on

i play on the server i know how to report

[shy remnant]

Uh? Where ?

[lusty dock]

this isnt a "admin has to look for esp" the guy is literally FLYING

[lusty dock]

this shit is why i dont buy vip anymore lmao

[shy remnant]

I am not asking you to stop playing or to buy vip

[lusty dock]

"Don't tag Admins or Discord staff if your issue is not extremely urgent.
"

[shy remnant]

I am asking you to make a ticket

[lusty dock]

flying hacker... urgent you think? i already made the report

we both made the report, everyone has made the report

f7 f7 f7 f7

[shy remnant]

F7 are monitored

If you expect an actual answer from an admin, make a ticket https://rustoria.co/support/report

Either way, it’ll get looked at

[lusty dock]

the answer i want is the fly hacker being banned in the chat

thats all anyone needs

[shy remnant]

Urgent is more for servers down. We never took reports over discord, it’s always been through the ticket system or now through F7 as well. Anyway, I did not tell you anything about the ping, again, I just asked you for a report 🙂 As you’ve made it already, all I can say is thank you and don’t worry we will have a look at it

[long reef]

Dude he doesn't answer unless I tag him he didn't answer for 3 days then I tagged him he answered then hasn't respond for another 4 days so I'm gonna tag him or else he ain't ever gonna message me back

[hollow scarab]

what should i do if i ban evasion even though i was just playing

[sweet plinth]

Still waiting for this to be reviewed as a false flag or not as I have never played the server I "cheated" on

76561198009693721

[hollow scarab]

This is not a false signal.

when I logged on to the server, there was a rotten thing there, I messed it up and I was banned

[lean pond]

I have a question. Like 1 year ago i got banned for playing witg a cheater. It was my neighbor and 20 seconds before getting banned he came and asked if i want team invite and i sayed yes. Right after he got banned for cheating.Is there any way i can have the ban removed from my record

[hollow scarab]

I have a similar situation.

[sturdy terrace]

Hey, sometimes the server it's showing you got banned on is bugged. Please be patient on your response, as it usually takes 1 - 3 business days for your banning admin to reply

[sturdy terrace]

As far as I'm aware there is no way to "remove" a record of a ban.

[sturdy terrace]

If you want to get unbanned, you can try and appeal it on our website over at https://rustoria.co/support

[full geyser]

work for cracked versions ?

[toxic shard]

we arew an official community ...

[rare owl]

How do i appeal a game ban

[toxic shard]

google it it will give you the link

[rare owl]

it says I need a reference id

any clue where I can find that

[toxic shard]

read more 🙂 it's explained in the page

[rare owl]

Theres nothing to read

[toxic shard]

then wrong page, or maybe you can't anymore, that's not something we have access to

[rare owl]

any reason why I would get game banned? I did install some files to optimize my computer some.bat files but I dont have cheats on my computer for any games at all

[toxic shard]

that would be a question for eac

but if it modified gamefiles then yes it's norma;

[rare owl]

Its not anything related to rust just pc optimization

[toxic shard]

that's between you and eac

[tulip meadow]

admin help

76561199842484979 cheater

[keen ridge]

nice just got rage cheated he was flying

[fossil abyss]

!report

[glass olive]

Hey, @tulip meadow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fossil abyss]

!report

[glass olive]

Hey, @keen ridge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[merry bronze]

@lyric basalt"banned come discord" -marzy

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[tulip meadow]

!report

[glass olive]

Hey, @tulip meadow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tulip meadow]

whow awfully the support works at the plant, it's just awful

[thin plover]

what ticket are you trying to make?

[merry bronze]

@lyric basalt bro

[thin plover]

@tulip meadow what kind of report are you trying to make?

[merry bronze]

can u help me marzy is being annoying

[thin plover]

no, only marzy can help you

[merry bronze]

he asked for my old account i provided it along with proof that it got hacked but he doesnt believe its mine

[hearty fulcrum]

only marzy can help you, so i can't help you either, but i recommend you try speaking to marzy from your main discord account

[merry bronze]

this is it my email got deactivated because i didnt pay my invoice

cant signin to discord

[hearty fulcrum]

okay well only marzy can help you, best of luck

[fringe mason]

AU Premium server is having issues, cant open boxes, doors, i disconnected and now i cant reconnect!

[lyric basalt]

thanks will forward

[silent lotus]

hello why when i try to connect say i use cheat ? i dont use it can unlock me?

[raven bison]

The server crashed and was restarted, it should all be good now

[silent lotus]

hey admin can you help me?

[raven bison]

!appeal

[glass olive]

Hey, @silent lotus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[silent lotus]

1-3 business day is too much , i havent use cheat , and im linked in discord and i didnt receive dm

[raven bison]

appeal and i'll check it out

[manic radish]

when will the easter egg hunt begin agian

@raven bison

[raven bison]

which server?

[manic radish]

low pop

eu

@raven bison

@raven bison

[mellow sleet]

its already 3 days since I submit my appeal,why it is still "pending".

[stiff meteor]

1-3 ***business ***days. Today doesn't count unfortunately.

[proud rock]

oh

hi admin!

[long wren]

여기서 질문해주시면 직원분들께서 질문의 대한 답변을 해드릴꺼에요

[long wren]

질문 하셔두 되요

자유롭게

[proud rock]

한국어로 해도되나요

갑자기 집에 있는 비번들이 바뀌어 있어서 해결방법좀 알고싶어서요

[long wren]

관리자분들은 게임플레이를 개입할수가 없기때문에 그건 힘들거같습니다 😢

[proud rock]

핵사용인지 아닌지 여부도 알수없나요?

[long wren]

의심되는 유저분이 있다면 티켓을통해 신고 하면되는데

집에 모든 비번이 바뀌었다면 보통
1 팀원중 한명이 통수
2 적이 코드를 알고있어서 여러분이 오프라인인거 확인하고 실행 한거일수도 있어요

[proud rock]

제가 아는 비밀번호로 해놓은것도 바뀌어있어서

혼자만아는비밀번호입니다.

[long wren]

그것도 비빌번호가 달라져있나요?

[proud rock]

네네

저번에도 이런경우 있어서 아무것도 못하고 서버종료했는데

[pseudo merlin]

https://streamable.com/fbupqw

https://streamable.com/9pkno4

Would i be able to get some assistance?

[proud rock]

도움이 필요해서 찾아오게되었습니다.

[long wren]

잠시만요 !

[stiff meteor]

The admins don't interfere with gameplay. Sorry!

[long wren]

혹시 의심되는 플레이어가 있나요?

[proud rock]

아뇨...

[stray glade]

esping no nvg full night

my team f7'd him yesterday and nothing happened

[long wren]

thank you

[stray glade]

yea please association his team aswell, he was playing with a team yesterday not sure if he still is

[long wren]

아마 할수있는게 없을꺼에요..

[hearty fulcrum]

어느 서버인가요
스팀 아이디도 보내주세요

[proud rock]

러스토리아 us 메인입니다.

[hearty fulcrum]

잠시 기다려주세요

[proud rock]

haksu147 스팀 아이디입니다.

[hearty fulcrum]

https://discord.com/channels/274965952116817920/368790610783764480 여기 입장해주세요

[mellow sleet]

it is almost 30 mins since my appeal got approved,but I still can’t play

[long wren]

Turn off Rust and try again in 30 minutes.

[mellow sleet]

tks I will try

[vast flame]

hello, any admin on

I'm submitting my first report ticket of the day and its saying I'm making tickets really fast and it won't work. Did my ticket go through or do I need to do it again?

this is my first ticket

yeah, i cant create ticket to report someone. It just keeps saying "Woah, slow down" and that i'm making tickets really fast when I dont have a single ticket active

[stiff meteor]

If you're trying to upload a video clip as evidence, try linking it to your appeal instead of uploading it. Sometimes the file size is too large.

[vast flame]

ohh yeah, i do have a video

[mellow sleet]

bro its already 1 hrs and I still can't play

[long wren]

!steamid

[glass olive]

Hey, @mellow sleet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[mellow sleet]

76561199387955613

[graceful creek]

Team of rage cheaters on long we submitted a ticket on one already

[mellow sleet]

bro I was banned again

so ridiculous

[mellow sleet]

the website pop up an another ban accuse that I cheated in sea long 1 month ago,but I already played 2 wipes in sea main after I getting 'BANNED'.That make no sense

I didn't even play sea long in March,wtf are these false ban.

[glass olive]

Hey, @stray glade

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass olive]

Hey, @stray glade

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

we dont take reports in discord

[stray glade]

ive already f7'd him

hes been on the server for 2 days

@long wren

[long wren]

make an ticket again

[stray glade]

where

[long wren]

look above

[woeful merlin]

@long wren BR LONG full cheater fly plz help.

[hazy gust]

Hi, is there an answer to why this happened after I haven't played for a week?

he see come to discred - rk

I'm just traveling for a week.

[jagged escarp]

Hi sunny, if you have a message saying 'come to discord', post your steam id here then @ the admin whose name appears in the message.

[hazy gust]

76561199409528979

@jagged escarp

this id ？

[woeful merlin]

@jagged escarp plz can u help us on br long we have a full cheating raiding plz

[hazy gust]

My friend suspected that my account was used to cheat

[long wren]

Send a dm @sick wadi with your steamid

[hazy gust]

ok thx

[frosty bolt]

rust+ not work on us main???

@long wren

Nvm needed update

Sorry abt that so sorry

[hushed jungle]

why does it saay disconnected cheating

when i try join sea long

76561198122835543

never cheated nor tried cheating unban me please

@jagged escarp

[long wren]

!appeal

[glass olive]

Hey, @hushed jungle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hazy gust]

@jagged escarp the R!K When will he get back to me?

[hushed jungle]

ive created a ticket and somehow i have a ban on us server im australian and never have played on us server

[cold venture]

@lusty basin 2 cheaters hard esping, have clips, players: 008 and fyne shyt

one fresh account steam level 0

admins

can you please ban them

<@&274971100184576010>

[summer gulch]

fyne shyt

esp'

<@&874995535881326632>

[cold venture]

us main

<@&874995535881326632>

[lyric basalt]

!ticket

[glass olive]

Hey, @cold venture

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[summer gulch]

!ticket

[glass olive]

Hey, @summer gulch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hazy gust]

@lyric basalt

[lyric basalt]

@hazy gust

[hazy gust]

why

[lyric basalt]

DM @sick wadi with your steamID

[acoustic cobalt]

Скиньте пожалуйстай сайт русторио

<@&874995535881326632>

[shy remnant]

In English please ?

[shy remnant]

You don’t need to tag, please

[acoustic cobalt]

take off the website

[acoustic cobalt]

take off the website

[shy remnant]

Excuse me ?

Wdym take off the website ?

[acoustic cobalt]

Please take down the website, I can't find it on the Internet.

provide a website

[shy remnant]

Oh you mean note down

What are you searching for mate ?

Report someone ? Appeal a ban ?

https://rustoria.co/support/

[acoustic cobalt]

No, drop the link to the website!!!!!

[shy remnant]

Calm down

[acoustic cobalt]

No, drop the link to the website!!!!!

[shy remnant]

I am trying to HELP you here