support

[silent helm]

is there no chance to increase the eu to 1000

[versed quartz]

!slots

[glass olive]

Hey, @silent helm

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[strange sluice]

Yo I need an admin

[eager prism]

Need a high admin to dm me belive I have a clip of admin abuse or someone exploiting but ive never seen a expolit like this

[wraith palm]

how do i make a ticket agaisnt cheater group ?

[ocean bough]

why do I submit a ticket and they don't say why I was banned, I played the game for 5k hours, I don't need to cheat, but the fact that I'm banned 2 times is no longer done that way, I still understand if I killed everyone there, just ran everywhere, so I didn't do anything that would be open in this bypass discord and there are no more programs, I'm honest, I played for no reason to spoil my reputation, but the fact that I throw 10 reports at me 2 times, from where he bans my friends with anti-cheat, and I'm not, is generally nonsense

I can get tested right now.

[wraith palm]

how do i make a ticket

[stiff meteor]

!report

[glass olive]

Hey, @wraith palm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stiff meteor]

!report

[glass olive]

Hey, @eager prism

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[late hamlet]

i need help .... a fish trap is lost in a foundation....cant build and upgrade there...i cant destroy the trap...48h decay is too long.....mayby a admin can remove ?

[stiff meteor]

The admin team doesn't interfere with gameplay, youll have to wait for it to decay or find another means unfortunately.

[stray swallow]

how long does it usually take for them to look at your appeal?

[stiff meteor]

1-3 busniess days.

[late hamlet]

okay thx

[eager prism]

I dont belive F7 will help if its admin on the server.... i have the clip i dont think a cheater could access server side commands but ok

[summer pilot]

^^^

[stiff meteor]

Follow the link in that message to the support website to upload your evidence.

[eager prism]

Okay appricate it but like I want to go to a head admin not to the general admin team cause dude will see it lol

[ocean bough]

why do I submit a ticket and they don't say why I was banned, I played the game for 5k hours, I don't need to cheat, but the fact that I'm banned 2 times is no longer done that way, I still understand if I killed everyone there, just ran everywhere, so I didn't do anything that would be open in this bypass discord and there are no more programs, I'm honest, I played for no reason to spoil my reputation, but the fact that I throw 10 reports at me 2 times, from where he bans my friends with anti-cheat, and I'm not, is generally nonsense
I can get tested right now.

[summer pilot]

u cheat stop flooding our chat

[ocean bough]

there are no cheats

[summer pilot]

stop typing please 🙏

[strange sluice]

thats what a cheater would say

[stiff meteor]

If you were banned by a Rustoria admin you can make an appeal on the support website. The result of that appeal is final. If you were banned by EAC, you'll have to get in contact with FacePunch.

[strange sluice]

Kevin how long will it take for a high admin to review our clip

because its not playable with shit like that

[stiff meteor]

Reports are dealt with rather quickly if made on the support website.

[glass olive]

Hey, @strange sluice

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[strange sluice]

so on the website

[eager prism]

Cool what if im reporting another possible admin tho wouldnt he be able to see the ticket

[stiff meteor]

Let me check into it and get back to you.

[wraith palm]

i created 2 tickets on blatant cheaters by arctic PLEASE BAN

accounts made TODAY

[misty scroll]

You can message @balmy cypress who is a staff manager

Just a private DM on Discord. We take concerns like this very seriously

[eager prism]

Will do just msged him

[shy remnant]

Admins don't play Rustoria servers

Just to be clear on that

[summer pilot]

We have video proof of an admin playing on the server that Shift-R'ed a wall

[shy remnant]

Again, admins do not play Rustoria

Idk how I can tell you that more explicitly

We are not allowed and we don't play Rustoria at all

[summer pilot]

Ok, well obviously someone did because we have video proof

Let me speak to someone above admin so I can show them

[shy remnant]

No ADMINS just did PLAY on any Rustoria servers

And this person you've reported is NOT an admin

[summer pilot]

Connect me with someone higher than you, my group has video proof.

[shy remnant]

You can contact whoever you want bro, admins CAN'T PLAY RUSTORIA

[hearty fulcrum]

You may contact Luke who is the manager, but Luke will also tell you that the player you are reporting is not an admin and admins cannot play on Rustoria servers.

[shy remnant]

We literally can't play Rustoria servers

[ruby owl]

any modes?

i cant join server even i am vip

[wraith palm]

can admins focus my tickets ?? BLATANT cheaters are still just living next to us

we cant play the game

fresh accounts and everything

[shy remnant]

U have made your ticket 17mn ago, please remain patient, investigations may take some time, but we will give you an answer asap

[wraith palm]

copy that thanks

its just that we cant play the game currently

[worldly raft]

My brother got game banned on his account 37 months ago and I mistakenly submitted a report before the 180 days past. Can I please be given a unban because it’s been so long (my steam is linked to my discord)

[trail condor]

what is it?

[ocean bough]

This is the default, I've been banned like this 2 times, but they can't help. Anti-cheat also threw me off 2 times.

[trail condor]

I just bought VIP.

[fallow gorge]

The same thing happens to me too

[trail condor]

! ! ! ! ! ! @fallow gorge <@&274971100184576010>

[fallow gorge]

idk

[ocean bough]

Guys, I also got banned by anti-cheat just like that.

[trail condor]

really sucks

[fallow gorge]

I just entered the game and when I want to enter the server this appears

[trail condor]

yeah like me

and i have bypass quuee

[fallow gorge]

It is only in rustoria

[worldly raft]

<@&274971100184576010>

[wraith palm]

<@&274971100184576010> would it be possible to look at my ticket ?? i want to play the server but we legit cant, weve been afk in base the past hour

[wraith palm]

HELLOOOOOO WE ARE GOING TO GET RAIDED BY THE CHEATERS HELLO

<@&274971100184576010>

[bright fable]

hello can you check Ticket #d8a4eb

[wispy dirge]

Hey there @wraith palm we will get to your ticket ASAP.

[wraith palm]

please man ! i beg.. we cant play the game and progress were just gunna get raided, hes FULL blatant

[analog ridge]

how do i make a ticket

!ticket

[glass olive]

Hey, @analog ridge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[analog ridge]

i got false banned and cant appeal says i dont have a ban

????????????

<@&274971100184576010>

<@&874995535881326632>

<@&393554009799000064>

<@&274980199668645888>

????????????? 🫃

[lament ruin]

racism?

[analog ridge]

i paid for vip and got false banned

<@&874995535881326632>

[raven bison]

!appeal

[glass olive]

Hey, @analog ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog ridge]

says i dont have a ban

[raven bison]

id?

[wispy dirge]

?steamid

[glass olive]

Hey, @analog ridge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[analog ridge]

76561198058047020

vip 15 dollars just to get false banned

sick scam

[wooden glen]

Admin?

I made a appeal over 3 days ago and i havent heard back

[analog ridge]

<@&874995535881326632>

[raven bison]

stop

did you link the wrong account?

[analog ridge]

no

i got one steam account i dont cheat

no alts no other rust accs i got one account bro

https://steamcommunity.com/profiles/76561198058047020/

[wispy dirge]

When you go to reconnect, do you see a timer?

[analog ridge]

no i see a ban screen

for false cheating ban 😄

[wispy dirge]

Take a screen shot and DM it to me

Because from what you provided me you were banned for playing with a cheater, which is a 7 day ban.

[analog ridge]

who was cheating no one is cheating

[wraith palm]

yall putting all this time into helping everybody else? but im trying to actively play ur server and CANT, because there is blatant cheaters that live next to us

[analog ridge]

tell me or its false ban 😄

no one on our team cheats

we all got banned for playing with cheater no one got banned for cheating

[wispy dirge]

As I had stated before, we will get to your ticket ASAP.
Other tickets have come in before yours

[analog ridge]

we all got banned for playing with cheater no one got banned for cheating

all of them are association none for cheating so tell me who is cheating if we are all associated

actual fucking 20 iq

[wispy dirge]

Then you can all put in appeals and we can go that route.

From the steamID you provided, you are banned till the 10th of the month.

[analog ridge]

only appeal im putting in is with my bank you fucking false banning scum

dont buy vip here they will ban you 😄

[unreal canyon]

stop crying

weirdo

[shy remnant]

One of your team mate got banned

[analog ridge]

fuck you nathan i paid my hard earned money and got banned for bullshit why dont you get some rope and a chair and fucking hang yourself

WHO GOT BANNED TELL ME

[shy remnant]

So if no one is saying that they got banned for Cheating, they are liying

[analog ridge]

YOU ARE JUST SAYING SAME THING WHO GOT BANNED

[shy remnant]

Ask your team mates ...

[analog ridge]

TELL ME IGN SO WE CAN KICK THEM

[shy remnant]

And calm down

Ask in your appeal

[analog ridge]

ban me idgaffffff

I CANT APPEAL

SAYS I DONT HAVE A BAN LMAO CAN U NOT READ

[shy remnant]

Look one simple thing, clear and simple listen :

[unreal canyon]

15 bucks, where are you from? Somalia?

[shy remnant]

Because you can't read properly

ASK

YOUR

TEAMMATES

[unreal canyon]

you'll have to draw

[analog ridge]

I DID FATASS THEY ARE LYING THATS WHY I ASK U U CLAIM YOU KNOW BUT UR JUST SPOUTING SHIT

[shy remnant]

Have every of them stream the game

Connect to Rustoria

And look at the ban reason

Omfg

[bright fable]

@shy remnant

[shy remnant]

If they refuse, kick them

[worldly raft]

imagine cheating on a game and lying about cheating

[shy remnant]

SIMPLE as that

[analog ridge]

i cant post photos here

i cant appeal holy ur actually 12

[shy remnant]

Omg

READ

[analog ridge]

no fatfuck im not the leader i cant make them do shit

[shy remnant]

https://files.rustoria.co/xpiwel/RMam03fai9.png

[unreal canyon]

he can't read

[shy remnant]

Alright bro, take a break now

[unreal canyon]

draw

[shy remnant]

If you are not the leader, then you are not the one kicking people from your clan.
So ask your team leader to have everyone stream their game and do what I told you to do.

Nvm they left

[bright fable]

Piwel

check my ticket and ill give u a cookie

Ticket #d8a4eb

[shy remnant]

I'd love your cookie mate, but I'm unavailable

[bright fable]

we need this rage hecker gone asap

[wraith palm]

same here @bright fable theres just full blatant cheater team and we cant do ANYTHING

we cant progress at all

[bright fable]

kill issue

[oblique shale]

@shy remnant can you tell us who was the kid that got banned on Sea long?

[bright fable]

im not dieing to this one hes getting spat on

[shy remnant]

No I can not

[oblique shale]

cuz no ones speaking up

[bright fable]

he is blatant tho cant lie

[oblique shale]

alright

[shy remnant]

Are you in Flashify's team ?

[oblique shale]

yeah

[worldly raft]

i am in waiting for support how long is the wait?

[bright fable]

7 days

[shy remnant]

what do you need help with ?

[wraith palm]

then stop crying pussy

[wispy dirge]

@wraith palm check DM's

[worldly raft]

an appeal ticket

[shy remnant]

An appeal ?

Have you made it ?

[worldly raft]

its very in depth and yes i made a ticket

[wooden glen]

@shy remnant I made a ticket over three days ago and i havent goten a response

[bright fable]

"please man ! i beg.. we cant play the game and progress were just gunna get raided, hes FULL blatant" pipe it random

[shy remnant]

Your only ban appeal was denied in 2022

The decision is permanent

[worldly raft]

i made another ticket in question

[shy remnant]

Tickets are not ban appeals

[worldly raft]

its a question

if you look at the details of the ticket

can i dm you details?

[shy remnant]

I actually see no blocks anymore on your account

You may try to connect

[wooden glen]

I made a appeal and havent goten helped could u help me?

[worldly raft]

can i still dm to explain my situation?

[shy remnant]

It's been forwarded to the bbanning admin

[wooden glen]

thanks

[worldly raft]

maybe you can shed some light on it

[worldly raft]

still not letting me in are you free for a dm?

or any other admins free for a dm? Can't shed light on my situation and get feedback if my ticket gets instaclosed.. Hence why I'm asking to chat

i have made 2 tickets and they have been closed/denied without any reason being given

[compact sonnet]

!wipe

[glass olive]

Hey, @compact sonnet

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[drowsy meadow]

WHERE CAN I REPORT A PLAYER WHO WRITING FROM MY MOM?

[idle linden]

hello it says that i cheated and i got banned even tough i did not cheat ?

[solid geyser]

!appeal

[glass olive]

Hey, @idle linden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worldly raft]

i did that and you guys just closed it without responding

[meager linden]

HEEEEELP

help me please

<@&874995535881326632> please help me

i am stuck in some weird textures

[wispy dirge]

Like stuck in the map?

[meager linden]

i am stuck in some textures

[meager linden]

on the water

in some weird stuff, and i am loaded

i am trying to disconnect and connect back in

[meager linden]

yes

i am unestock

[wispy dirge]

Unstuck?

[meager linden]

but try to fix that

yes but i was stuck in the textures

[wispy dirge]

Let me know if it happens again and I can take a look, just know that we can't interfere with gameplay, often times the best thing you can do is F1 and re-spawn

[meager linden]

bruh

alr but fix that

[coarse basin]

im stuck in the mesh of a floating junk pile

can i get some help

i got out

[long wren]

please F1 kill

#support message

ah

[bright fable]

@thin plover i was told to come to discord

[thin plover]

can you post your steam ID?

[bright fable]

u just told me to join the dsicord

eu toria long

[thin plover]

yes and idk who you are in game

I ban a lot of people all the time

[bright fable]

123 was my name

@thin plover

[thin plover]

YOUR STEAM ID

[bright fable]

bruh

[ember crag]

@thin plover check dm

[thin plover]

no

[bright fable]

unban me dude

im mid wipe

[west osprey]

Can you please just put your steam ID lol

[thin plover]

idk who you are, post your steam link

[ember crag]

u asked me to come? why no

[bright fable]

u just kicked me

i was top boards

my name was 123

[thin plover]

post your steam link here so i can see who you are

[west osprey]

Not for long if you're sitting here not providing information lol

Just post your steam profile

[ember crag]

https://steamcommunity.com/profiles/76561199334097974/

[bright fable]

thanks

[ember crag]

bro shut up

[sage lintel]

Hello, what should I do? I was banned by mistake and on the page they unbanned me. They told me it was a mistake and I'm still banned.

[ember crag]

stop impersonating

[bright fable]

i mean i guess im personating?

[west osprey]

Are you going to post your steam ID?

[bright fable]

76561199334097974

[thin plover]

bruh

[ember crag]

its not him i just sent it up there

[thin plover]

stop wasting my time, get out of here

[bright fable]

100% not me

ill screenshare my account rn

[west osprey]

If you don't need help, go to general 🙂

[bright fable]

jenx just banned me?

said come to discord

[west osprey]

Then post your steam ID, if you're not going to cooperate you're just going to stay banned until you do so.

[bright fable]

76561199334097974

^^^^^^^

[sage lintel]

I have a capture, please help

[ember crag]

brooo im the one u banned

[thin plover]

holy macaroni

[thin plover]

I banned you

[ember crag]

ok i dmed you my profile u asked me to come discord

[bright fable]

sooo when will i be unbanned?

[thin plover]

do you have a microphone?

[ember crag]

check dm

slowmode 5s)

[thin plover]

https://steamcommunity.com/id/otakualw7sh/

[ember crag]

aaa ok

[raw sandal]

how do i make a ticket for support?

[ember crag]

yeah i might

ok ty

[sage lintel]

my id:76561199129598330

[ember crag]

it is clear

[raw sandal]

how do i make a ticket for support

[grizzled parrot]

Who do I report someone who uses cheats to?

[stiff meteor]

!report

[glass olive]

Hey, @grizzled parrot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stiff meteor]

!report

[glass olive]

Hey, @raw sandal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[silent notch]

!report

[glass olive]

Hey, @silent notch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin plover]

it's been fixed you can join again

[raw sandal]

hello @thin plover can u help me with my ticket

[thin plover]

what ticket

[raw sandal]

#87a607

[thin plover]

appeal or ticket?

[raw sandal]

ticket

[long wren]

about cheater?

[thin plover]

that's supposed to be for an appeal, tickets are to REPORT something or someone

[raw sandal]

ok

[thin plover]

nvm, I can tell you right now you can't play here

[grizzled parrot]

There is a cheat on the server and it does not let us breathe

Please support

[stiff meteor]

!report

[glass olive]

Hey, @grizzled parrot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage lintel]

Hi bro, it's not solved, it keeps kicking me out.

[thin plover]

I see why, try again in 10 minutes

[grizzled parrot]

We opened a ticket but you need to follow the guy immediately

[sage lintel]

ok

[thin plover]

can you stop calling them out here and just wait

[grizzled parrot]

I can't wait because it's 99% cheating

[thin plover]

yes you can wait

[long wren]

😅

[proven dragon]

how long do the bans last per association?

https://media.discordapp.net/attachments/1349848908750258229/1357505353494953994/27C5B920-7A22-4DFE-9042-7CB8CE1B0FA6.png?ex=67f072e1&is=67ef2161&hm=3e0273f5e5205df9c97044d4e2b83353a9f15c97f04a129cd083c7bdc0ae7a91&=&format=webp&quality=lossless&width=1072&height=238

they banned my builder and us for association, he has been building the base since he joined

[long wren]

7 days or more

It depends.

[proven dragon]

he's crazy, he didn't kill anyone and he got banned. he's just a builder 😂

[merry steeple]

can an admin help me i just got doxxed in rustoria chat

[proven dragon]

I think his hammer and plane were very fast. 😂

[long wren]

That doesn't matter

please make an appeal https://rustoria.co/support

[proven dragon]

thank you, do you know more or less the waiting time? sorry for the inconvenience.

[long wren]

appeals take 1-3 bussines days

[merry steeple]

@long wren can u check ur dms

[long wren]

deadrat?

[merry steeple]

yup

[long wren]

!ticket

[glass olive]

Hey, @merry steeple

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[merry steeple]

i made one

can u get a mod to look at it asap hes stillin the game

[long wren]

👍

[merry steeple]

thank you

[muted silo]

why did i get kick

take a break? XD

<@&274971100184576010>

[stray cosmos]

is there a turret limit on us main

<@&274971100184576010>

[wispy dirge]

There is, but... I can't recall how many exactly off the top of my head.

[muted silo]

how long does take a break ban last?

<@&274971100184576010>

[wispy dirge]

?steamid

[glass olive]

Hey, @muted silo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[muted silo]

76561198963040130

[wispy dirge]

When you go to reconnect, does it give you a timer?

[muted silo]

no

[wispy dirge]

Tomorrow

[muted silo]

XD

24h ban for killing guy on a monument "streamsniping"

i built for that monument and im "streamsniping"

because i killed guy looting it even showing the clip that i ran straight to sewer

[long wren]

please submit your appeal on our website.🙂

[muted silo]

i did and it got denied

even with clip

streamable.com/8fgc32

what so fucking unusual about that? how is that even streamsniping

at 43 sec my teammate called guy on parkour but i guess thats streamsniping XD

i guess mb for waving at naked should have killed him straight away

then it wouldnt be streamsniping

[wispy dirge]

You are welcome to play tomorrow, just be sure to adhere to the rules.

[muted silo]

and i will get banned again if i kill wrong guy? no thanks just will go and buy vip for another server

[dense anvil]

can u do something with cheaters on eu long?

we always report a group and admins can't ban him only eac catch this dogs after 2 week..

[long wren]

!report

[glass olive]

Hey, @dense anvil

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense anvil]

i did

[thorny dune]

If you no longer need support, move to #general

[thorny dune]

If you've made a ticket, we will get to it and respond as soon as possible. It's forced wipe and very busy so please be patient with us.

[long wren]

Tickets will be processed in order, so please wait a moment.

[bright fable]

ill give u a mcdonalds sprite if u check

[muted silo]

so this is 24 h ban or what

because i didnt even get the answer

[thorny dune]

Your ban ends in 6 hours

[muted silo]

xd

[thorny dune]

Tempting honestly but as Crazy mentioned, they are processed in order and we will get to your ticket as soon as possible

[bright fable]

cool cool so would a mcflurry do it for u?

[drowsy meadow]

why admins cant do shit against dma users?

just spectate them lol

[dense anvil]

just check ticket please

[long wren]

then how do you know he is dma?

[drowsy meadow]

he is

i know xddddddddddddddddddddd

bro he is crazy

he has 7 hours in game

SEVEN

DO U UNDERSTAND

one, two, three, four, five, six, seven

last eu long wipe we raided them but he is hard cheating there too

we had numbers 😛

and admins cannot ban them

[carmine coyote]

OMG DUDE

[drowsy meadow]

last time i reported a kid

[carmine coyote]

PLEASE CRY ON VID AND SEND IT TO ADMINS

[drowsy meadow]

bro last time i reported a player (with 4 clips).... admins said he is legit..... after 5 hours he got gamebanned xddddddddddddddddddddddddd

do u rly think admins spectating players? xdddd

i dont think so

[wispy dirge]

Did you make a ticket?

[drowsy meadow]

sure

[dense anvil]

we did

[wispy dirge]

Great, we will take a look, thanks.

[drowsy meadow]

thy

they 100% using dma cheat

[green pasture]

The barge capsized, what should I do?

[drowsy meadow]

he has more baned account the tooths

[long wren]

tug boat?

[green pasture]

yes

[green pasture]

it is not possible to turn over with the help of pushes

[green pasture]

It is not destroyed

[long wren]

Then there is no other way

please post your steamid @vestal temple

https://rustoria.co/getmyid

[green pasture]

76561198432618513

[vestal temple]

76561199466596405

[long wren]

thank you please make an appeal https://rustoria.co/support

[dull depot]

@long wren can u help me with my ticket?

appeal*

Appeal #18b8cf

[long wren]

admins does not interfere with gameplay at all so we cant help you 🙂

[long wren]

appeals take 1-3 bussines days

[dense anvil]

guys u rly checked our fucking ticket and just said they're offline

7 hours account , with full cheat thats crazy

what can i do?

i sent his banned steam accounts

what can i do more?

<@&274971100184576010>

[drowsy meadow]

xddddddddddddd

[long wren]

bad timing

[drowsy meadow]

bro

he is online

he just killed us looooooooooooooooooooooooooooooooooooooooooooool

soooooo baaad

[long wren]

If you think he is cheating, please report him. @drowsy meadow @dense anvil

[dense anvil]

but battlemetrics say, he's still onlinexd

and he killed me 1 min ago

[drowsy meadow]

bro

[dense anvil]

funtoria

[drowsy meadow]

we fucking did

but ticket were closed

admin said he is "offline"

while he is killed me

[dense anvil]

good account

[drowsy meadow]

xddddd

7 hour account

sorry now 8

[long wren]

playtime 7 hours?

[long wren]

That doesn't matter

[drowsy meadow]

yeees

all of his friend too

bro noone can explain this xddddddddddddddd

[dense anvil]

1 of his teammate have a few gamebanned rust account

[drowsy meadow]

u didnt see what is happening here

xddddddddddddddddddddddddd

630 hours account

omg

[dense anvil]

oneof his teammate have funny friendlist, 50% gamebanned

last wipe i opened a ticket and u said the same, he's offline so u cant do something.

[drowsy meadow]

EVERY TIME THIS IS HAPPENING WE REPORT HERE PLAYERS, THEY DO NOT GET BANED AND AFTER 2-5 DAYS OR EVEN LESS THEY GET EAC BANED

someone called them cheater in rust chat

instatntly left

now he is changing name

xddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

[dense anvil]

what should i do , open a new ticket or what?

[wispy dirge]

Yes

[molten flicker]

I understand your frustration, in this case please resubmit the ticket to our admins, and if you have relevant evidence e.g. clips/screenshots feel free to add them in tickets so that will help admins for investigation

[drowsy meadow]

xdddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

[drowsy meadow]

you are all jokes

THIS IS HAPENING ALL THE FUCKING TIME 😦

[wispy dirge]

If the user was offline when we went to investigate, we can't do anything.
If they are back online make another ticket and we will come take a look.

[drowsy meadow]

i even get suspended last time on discord for reporting Cheater

xd

but the cheater could play undisturbedly

[wispy dirge]

Don't report people here... make a ticket to report people or F7 them.

Calling cheaters or suspected cheaters hinders the investigation

[drowsy meadow]

there is no fucking problem

[dense anvil]

i did

[sturdy island]

can you make a ticket

?

[long wren]

huh?

[shadow spindle]

so you cant make tickets for cheaters only f7?

[hearty fulcrum]

You can still make a support ticket at https://rustoria.co/support to report cheaters and get a reply from admins.

[broken idol]

why tf am i banned for cheating

[half bronze]

The same. I am ban for cheating on server which i never even played before. Can you unban me fast (Appeal #de16a3)

[long wren]

!steamid

[glass olive]

Hey, @broken idol

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[signal stone]

server has dc protect now?

[pastel wren]

ola eu jogo no server br long e nao consigo entrar, ocorre uma falha na conexão, algume poderia ajudar

[ornate pond]

im banned for cheating when im not what is this

can anyone help me with this

[long wren]

please post your steam64id
https://rustoria.co/getmyid

[half bronze]

@long wrencan you please check my Appeal #de16a3

[long wren]

I cant because only banning admin can reply to your appeal

[ornate pond]

76561199229570062 @long wren

[long wren]

thank you have you submitted an appeal?

[ornate pond]

ye

[long wren]

please wait for the response to your appeal.

[ornate pond]

how long roughly

[long wren]

appeals take 1-3 bussines days

[ornate pond]

thats madness bro

[vocal quiver]

pls check the reprot

[sage hedge]

wtf

[indigo dock]

any admin checking reports?

[sage hedge]

why im banned ????

im not cheat <@&874995535881326632>

[drowsy meadow]

FINALY GUYS

FINALY U COULD BAN THIS FCKING DMA CHEATER GROUP

[sage hedge]

im not use cheat, check mi pc or vs me ukn

they have noproof of that

[long wren]

!steamid

[glass olive]

Hey, @sage hedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sage hedge]

!steamid

[glass olive]

Hey, @sage hedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sage hedge]

thanks

[long wren]

post your steamid

and we do not pc check

[sage hedge]

helpme in support pls

[long wren]

please post your steamid

Didn't you understand?

[sage hedge]

76561198087614260 this?

[long wren]

Yes

[long wren]

please make an appeal https://rustoria.co/support

[sage hedge]

the server doesn't appear to me

[long wren]

ban not found? on the website?

[sage hedge]

76561199088412832

yes im do

The reason for the ban was completely wrong. We don't use hacks, and we're just 4 people.

[long wren]

If there is a admin around. admin will help you

[sage hedge]

How long does it take to respond?

[long wren]

ban appeal?

[sage hedge]

yes

[long wren]

appeals take 1-3 bussines days

[sage hedge]

gg my house 😦

[shrewd mesa]

@long wren hi can you help me with one player?

[long wren]

cheating?

[long wren]

what do you need help?

[shrewd mesa]

I think so, because he very suspiciously puts up a fence before my exit to the visible part of the map

and I have a video where you can see it

[long wren]

!ticket

[glass olive]

Hey, @shrewd mesa

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shrewd mesa]

I made a ticket but I thought while he was sitting in the game so that he could be checked since they always exit the game on time when the admins come

[fickle turret]

why cant i post my recruitment list in LFG ?

[long wren]

slowmode or your post has too many lines

[fickle turret]

thank u

[shrewd mesa]

@long wren did you look at what I wrote?

[long wren]

Sorry i cant

[shrewd mesa]

How long does it take to review a ticket about a cheater?

[long wren]

Tickets are processed in order of arrival.

[shrewd mesa]

I realized it would take quite a long time

[livid forge]

i need help

[long wren]

hello what do you need help

[livid forge]

im stuck in a trash pile on main with my start

im glitched inside it

[long wren]

please f1 kill

[livid forge]

come on man

[long wren]

admin does not interfere with gameplay at all

[golden plover]

Hello, I have a problem, I played for 2 hours and got banned for cheating, although I didn’t do anything like that 😦

[long wren]

!steamid post your steamid

[glass olive]

Hey, @golden plover

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[golden plover]

76561198283701702

[long wren]

thank you please make an appeal

!appeal @golden plover

[glass olive]

Hey, @golden plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft thorn]

hi! my friends and I were playing when a cheater (now banned) stole our things (the most important things are an M2 and an sks). is there any solution? (because he was a cheater xd)

[long wren]

Nope

[deft thorn]

ty xd

[lucid zenith]

useless

[long wren]

admin does not interfere with gameplay at all

[lucid zenith]

then ban cheaters faster

[ruby forge]

I'm getting Disconnected: Cheating on US Long

!appeal

[glass olive]

Hey, @ruby forge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime whale]

Crazy, How can I find out which administrator blocked me, I was told that only he can unblock me, and the blocking was a mistake...

I have a block on a server that I have never even been on, the appeal was rejected and they said that I can try to contact the admin who blocked me

@long wren

I don't understand why it's so difficult to get unblocked, because it's perfectly clear that if I had been playing with something, I wouldn't have asked for it so much, I would have been immediately blocked on the server, and not this incident that happened

[sturdy terrace]

Hey! I understand why you might be frustrated, but you appealed and got denied. That's really just all you can do. You will unfortunately have to go play elsewhere.

[prime whale]

I heard you, and I'm waiting for a response from facepunch studio(

[sturdy terrace]

Hey, we at Rustoria doesn't work with Battlemetrics, if there is a problem on their end you will have to contact them with the problem

How Battlemetrics works is not up to us. We can't just send them a message and make them fix a problem. Obviously it isn't your problem to fix either. But you can choose to contact Battlemetrics if you want, to let them know of the problem

[gloomy hearth]

Please, someone fix my vip on EU LONG, im open ticket, but no body dont ask my like 5 hours

[lyric basalt]

ticket number ?

[gloomy hearth]

ru-0967

[lyric basalt]

Hmm I cant see your ticket, can you send me DM ?

[undone crypt]

@glass olive I can't log into your server, they write to me "disconnected: cheating", how can I fix this? I've never used cheats.

[long wren]

!steamid @undone crypt

[glass olive]

Hey, @undone crypt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[undone crypt]

76561199559392934

[long wren]

!appeal please make an appeal !

[glass olive]

Hey, @undone crypt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lucid zenith]

btw @long wren those guys that got banned had another base next to the main with 2 more bags but just 2 on the main

yyykichi on Twitch had 2 more bags in another base next to the main

[undone crypt]

@glass olive I have filed an appeal, please consider it faster.

[long wren]

appeals take 1-3 bussines days

[long wren]

have you submitted an ticket?

[fallow pine]

@glass olive I got banned last week after sending messages in global chat, i already made a ticket a week ago and havent gotta a reply yet. Can an admin please help me, my steam id is (76561198804088955) and I don't know what I should do now

[long wren]

What is the status of the appeal? https://rustoria.co/support

[lucid zenith]

I tried to make the ticket but I can't find where it is in the discord.

[long wren]

!ticket

[glass olive]

Hey, @lucid zenith

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

we dont take reports in discord

[lucid zenith]

those two have already been banned

we raided their main base and just had 2 bags, then we raided another one close to the main base and it was the same bag, same door skin but with two more bags

4 total bags

[undone crypt]

@long wren Where will the appeal's response come from?

[long wren]

So what do you want? I don't understand what you're saying.

[long wren]

website https://rustoria.co/support

[lucid zenith]

like, they where playing as 4 man, but just 2 where in the same team

is that hard

[long wren]

cheating?

[lucid zenith]

yeah man

[long wren]

please report via ticket

#support message

^

we dont take reports in discord

[undone crypt]

Can you please consider the appeal a little faster? Yes, I know it may take 1-3 business days, but still

[undone crypt]

@long wren

[long wren]

only banning admin can reply

[fallow pine]

is there an admin called gareth?

[long wren]

graeth?

[fallow pine]

the appeal told me to talk to gareth

[long wren]

come to discord gareth ?

[fallow pine]

yes

[long wren]

Send a dm @void condor with your steamid

[fallow pine]

i can't dm gareth

@void condor 76561198804088955

[lyric basalt]

Will have a look

Send me a DM @fallow pine

[long wren]

@normal delta hello what do you need help?

[normal delta]

Hello,any admins here?

We have a problem with number of players playing from same ip

[long wren]

about cheater?

[normal delta]

No

We are hosting a lan party. We are 6 friends that want to play together

We all bought skip que

[long wren]

vips yea

[normal delta]

Sadly 6th player cant connect due to max players cap for same ip

Why is that, and can we do something about it?

No cheaters, just 40 year old dad gamers here

@crazy Are you there?

@long wren are you there?

[long wren]

which server?

[normal delta]

rustoria eu main

[long wren]

got banned or just cant connect?

[normal delta]

No,we cant connect

He got message that we reached max players from same ip

[long wren]

wait

[normal delta]

for?

[thorny dune]

Hello @normal delta, taking a look at this for you now

[normal delta]

Thank you

[thorny dune]

The rest of your team should now be able to connect

[normal delta]

Thank you very much!

[knotty crypt]

hi why do i have a queue on EU Main when i have a VIP for a month?

[thorny dune]

Hey there, if you are having issues with your VIP, please open a #payment-support ticket and we can get this fixed for you as soon as possible.

[knotty crypt]

i did

just now

[half bronze]

@thorny duneplease watch out Appeal #de16a3

[long wren]

only banning admin can reply :)

[shrewd hatch]

Hello admin, I need your help, my account got a VPN ban, the ban shows that I am in eu long, but I never play on this server, I am in a hurry, my base has just been raided

76561198401456058

I've already submitted an appeal

Can you help me

@thorny dune

[raven stratus]

vpn ban pls help me

[void condor]

You can join waiting for support

[raven stratus]

I was banned from the server for using VPN, please help me, I purchased the server VIP

pls help me europe-0974

Can VIP be given priority? My base is being raided and I am very anxious.

[tacit cliff]

calithe running around still cheating on EU LONG when our whole team f7d him yday n stuff

but he got off when we reported and now hes back on cheating XD

was legit rage aimbotting us yday

[raven stratus]

xd

[boreal portal]

How to open a sponsor set?

[tardy aurora]

@hearty fulcrum can you help me? you told me to come to discord

[long wren]

Send a dm @hearty fulcrum with your steam64id

[rancid timber]

i dont know if this is the right spot to ask for help, but i have a foundation in my base that i cant upgrade! ive been able to upgrade everything else around it! ive removed every sleepingbag / deployables around and still cant upgrade it! im playing on 2x vanilla! (made a ingame bugreport)

[woven void]

<@&274971100184576010> who can check the ban appeal? it's been 18 hours since the wipe, i'm using up the vip that was left from the last wipe

[rancid timber]

problem solved!

[sweet knoll]

/report

[glass olive]

Hey, @sweet knoll

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woven void]

@thorny dune who can check the ban appeal? it's been 18 hours since the wipe, i'm using up the vip that was left from the last wipe

[thorny dune]

What's your SteamID? I will make sure your appeal is in the right place and remind the admin

[fallow pine]

vc?

[void condor]

Yes, I'd like to discuss your ban with you

https://discord.gg/9GBcw5Jw

[fallow pine]

i will in a moment

im in the middle of something

[tawny scroll]

how i can buy more VIP when is out of stock 😦

[void condor]

You have to wait for it to be in stock again #vip-stock-alerts

[hushed tiger]

why do i keep on being disconnected for main

[tawny scroll]

tks u

[void condor]

In what way are you getting disconnected, upon connecting or while playing?

[hushed tiger]

connecting

[void condor]

You will have a disconnect message if you open F1 it'll also show in there

Disconnected (Reason)

[hushed tiger]

it has no reason

[void condor]

Give me your steam id, I will look

!steamid

[glass olive]

Hey, @void condor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hushed tiger]

76561199261964616

this is it

[void condor]

You need to speak to @balmy cypress

Send him a dm, give him your steam id

[hushed tiger]

who is luke?

and where can i dm him

[void condor]

Right click the name, and message

Luke is the one that banned you, so he wants to speak with you regarding the ban. So speak to him

[hushed tiger]

i have never played this server before why would i get banned?

i play monthlys

this is my first real weakly

[void condor]

Speak with Luke, it's not my ban

[left thorn]

is US samll down? i just tried to log on

nvm gang its good now

[meager gate]

main too

[left thorn]

mightve just been a reset

[ocean thistle]

US servers were down for daily restart

[left thorn]

ty 🙂

[ocean thistle]

No problem :)

[meager gate]

what about eu main?

[ocean thistle]

Aware and forwarded

[tall swift]

someone keeps on looking down and running around my base this way, i told him my base was empty and he just started doing this

[red ether]

admin help pls

I HAVE VİP VANİLLA EU MAİN

BUT disconnect serves!

[cunning sun]

eu main server cargo have a cheater on it

[fickle turret]

bro i still dont understand why my post wont post in LFG ?

[sharp willow]

CAN YOU OPEN EU MAIN PLEASE

[fickle turret]

there isnt too many lines

[ocean thistle]

EU main is restarting

[ocean thistle]

Can you send me what you’re trying to post in DMs?

[chilly kraken]

How many restarts are happening?

[misty scroll]

It's because of too many of some character, I think "▬"

[mystic ferry]

<@&874995535881326632> when eu main up

[misty scroll]

Read up just a couple of messages

It's restarting

[fickle turret]

ahhhhh ok

[mystic ferry]

roll back or no

[fickle turret]

is there a way u can take away this timer or nah lol

[sharp willow]

nice it was restarting 10 mins ago

[humble helm]

i cant join the sv ba long

[pulsar parrot]

What happened, why the restart? Please advise.

What is a restart? Like a wipe?

[ocean thistle]

What server are your questions towards?

[pulsar parrot]

EU MAIN

[humble helm]

i cant join the sv br long

[ocean thistle]

It crashed

[ocean thistle]

What is the disconnect error?

[humble helm]

treaded texture has been disabled

[ocean thistle]

Red text?

[humble helm]

no

no red text

[ocean thistle]

Can you DM me the screenshot of it?

[humble helm]

yea

[waxen coyote]

76561199483251185 cheater！！！

[woven void]

@thorny dune 76561198988811212, Appeal #837a3d

[broken idol]

can u look at mine

i’ve been banned for cheating apparently

idek how cheat bro

[ocean thistle]

!steamid

[glass olive]

Hey, @broken idol

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

Please post your steamid here

[broken idol]

76561199797001901

pls check it out for me bro i got banned at 5 in the morning and i had school at 8

[ocean thistle]

!appeal Your ban is legitimate and you need to submit an appeal if you haven't already

[glass olive]

Hey, @broken idol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken idol]

i have last night

do you know how long it will be

[ocean thistle]

1-3 business days

[broken idol]

or if there’s any way i can get y guys do it quicker

wait is buisness days week days

[ocean thistle]

You've done all that is necessary of you. It's waiting now

[broken idol]

so i gotta wait till monday to wednesday

[ocean thistle]

Around that time frame yes

[broken idol]

can i just show you my files or somet

[wispy condor]

LOLLL this serv. it just randomly kicked me (i went to the bathroom) came back and im kicked 5mins passed and im in 140 queue (rustoria.co eu-medium)

[ocean thistle]

You can add more information in your appeal. It functions similar as a DM to your banning admin.

!ticket

[glass olive]

Hey, @dusky pewter

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mellow obsidian]

!ticket

[glass olive]

Hey, @mellow obsidian

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[golden plover]

you dont help me...

[ocean thistle]

How can we help?

[broken idol]

who banned me

[ocean thistle]

That information is not disclosed.

Any additional information can go into the appeal

[broken idol]

who’s the banning admin then

ohh

so if i send my files and all that it will go quicker

[golden plover]

@ocean thistleI'm not a cheater, I played on your server for 2 hours, then went to bed, and in the morning there was a ban for cheating, I have 1500k hours, I'm not a cheater!!!!

[ocean thistle]

!steamid

[glass olive]

Hey, @golden plover

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[golden plover]

1 s

[broken idol]

gotta wait till monday to be unbanned

[golden plover]

steam 76561199842469907

[mellow obsidian]

why im i getting client intergrity violation

integrity*

[ocean thistle]

!gamefiles

[glass olive]

Hey, @mellow obsidian

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[mellow obsidian]

tysm

[ocean thistle]

Have you tried to connect to our servers on that account?

[golden plover]

I waited for a response from you for 6 hours and they didn't answer me. I filed an appeal but no one helped me.

[ocean thistle]

I do not see an appeal from you

What is the appeal id?

[golden plover]

sorry its my twink\

[ocean thistle]

Please provide the appeal id

[golden plover]

: 76561198283701702

its my id

Appeal #1a0527

[golden plover]

.

[ocean thistle]

Please give me a few moments

[golden plover]

okay =3

[solar loom]

i can an admin help me?

[native trench]

to pull ticket where is it?

[ocean thistle]

Please check your appeal

[ocean thistle]

How may I help you?

[ocean thistle]

!ticket

[glass olive]

Hey, @native trench

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[solar loom]

thank you its because there is one cheater

[golden plover]

ok

[ocean thistle]

Please F7 and/or create a ticket. Thank you

[solar loom]

can you cherck it its clear that its cherating

15h played

[golden plover]

thanks

=3

[solar loom]

only headshots a chinese clan

[ocean thistle]

An available admin will check in the order the ticket is created

[solar loom]

in rustoria US main

okey

[pallid island]

hallo guys i cant seem to craft electricity item, even dough i have a lvl 2 workbench

[golden plover]

Hai thanksi you are the best thank you =3

15min i play for rustoria

[woven void]

@thorny dune

[fallow pagoda]

admin can u check tickets of the rustoria`s web?

[lusty dock]

to the guy who got banned for association, HAHAHAHHA

[dapper patio]

Just reported a guy on eu 5x he got multiple game bans not sure if the ticket went through

[steady hill]

just got banned how do i appeal

[lusty dock]

!appeal

[glass olive]

Hey, @steady hill

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[left haven]

!appeal

[glass olive]

Hey, @left haven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stable goblet]

i got banned from rustoria !appeal

[long wren]

!appeal

[glass olive]

Hey, @stable goblet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[terse edge]

pls admikn check my tyicket im stuck

[long wren]

please F1 kill

[long wren]

admin does not interfere with gameplay at all

[terse edge]

No in Game sir.
I buy vip and in stick now for like 1h eith this vip doesnt work

[long wren]

ohh sorry have you submitted an payment ticket?

[long wren]

oh shit i see it 🤣

huh?

[sick copper]

medium lagggg

[thorny dune]

If you are having issues with your VIP, please open a #payment-support ticket

[ornate pond]

why is my appeal not reviewed yet

[terse edge]

i do sir im waitin(g to lon,g pls open this ticket thazt not normazl to pay and wait

[terse edge]

yes i do

[ornate pond]

im literally looking to buy vip and find out im banned lol

[terse edge]

ty!!

[gusty radish]

Rustoria EU LONG LAAG

@long wren

Rustoria EU LONG LAAG

[nocturne wren]

guys ive been banned off all rustoria servers cuz of my second false ban. Its the second time i emailed facepunch and got my ban reversed but this time im permamently banned of rustorai servers. I wiped my whole pc and im awaiting for ticket response

[gusty radish]

Rustoria EU LONG LAAG

@thorny dune

[uneven condor]

could an admin look into my ticket #30f07a

[gloomy hearth]

Please, look my ticket ru-0972, cheater

[stoic quiver]

admins gonna ban blatant cheaters on new accounts or what

[broken idol]

!appeal

[glass olive]

Hey, @broken idol

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming compass]

i think its a bug but on 10x eu, you can type /remove and it takes you out of handcuffs

[gaunt elm]

Guys where can i report bug? I cant find it we are having a big bug in game

[sturdy terrace]

What type of bug is it?

[gaunt elm]

Chinook is stuck in our base

Can i send you photo or i can screen share

My head hurts non stop shooting everyone

Some1 hv rocketing this thing lol

[sturdy terrace]

Yeah this is a bug with the pathing of the chinook, it happens sometimes. It wont do anything to your base, although sometimes it breaks, and you get a free crate 😅 There is nothing we can do about it unfortunately. You can report bugs via F7 ingame though, if you want to report it to FP

[gaunt elm]

Thank you sir for your help

So we cant do anything right now yes? Because people are on our roof and we are kinda held as hostages

[sturdy terrace]

I mean maybe you can break it with HV's I'm unsure though. I know for a fact, you can crash a minicopter into it and it usually breaks. But yeah, nothing else we can do for you.

[gaunt elm]

Thank you sir 😛

[urban furnace]

can i buy vip with skins?

[lone flower]

Appeal № 7623a7
Good evening, I would like the appeal to be considered as soon as possible.
I'm an honest player and I really don't understand why I was banned from this project. I didn't play with a cheater in the team and I didn't use illegal software myself. I hope for justice.

[broken idol]

!report

[glass olive]

Hey, @broken idol

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tight niche]

report

[glass olive]

Hey, @tight niche

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lone flower]

!appeal

[glass olive]

Hey, @lone flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak root]

Hi guys, is there a way to see when cargo heli oil respawns?

[worthy pilot]

how long does an association ban last on this server?

[lyric basalt]

first offense is usually 7d

[jovial tendon]

can you chek my ticket pls

[peak root]

can you help me with is there a way to see when cargo heli oil respawns?

[tranquil anvil]

Help in the main br there is a hacker and they don't ban him anymore, it's unplayable

[unborn gorge]

<@&874995535881326632>

<@&274971100184576010>

[tranquil anvil]

He is from India and has only played for 32 hours

[lyric basalt]

!ticket

[glass olive]

Hey, @tranquil anvil

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[steady yarrow]

can i use gearup on the server?

[normal orbit]

If it's a vpn. we don't block vpns

[craggy hill]

!support

!ticket

[glass olive]

Hey, @craggy hill

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jovial tendon]

can you lock ticket pls

[normal orbit]

what type of rticket did ytou create? only admins can view tickets

[white saddle]

hey soo I need some help

My game has crashed while in save zone and it took me like 10min to join back but when I did all my loot was just gone

there was no bodybag or anything not ever deadscreen

I just joined back was dead but not killed by anything and when I came back there was nothing

is it just my problem or can I someway get my things back ?

[torpid cedar]

hello any admins on??

reporting cheater Ticket #bfa4e8

[glass olive]

Hey, @torpid cedar

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wicked hinge]

hello, can someone look at my ticket pls?

[trail condor]

i got ban bug , before 8 months

wtf is it

<@&274971100184576010> <@&874995535881326632>

[spiral jolt]

Ticket #c98d39

cheater 100% or he have teamet cheater

[glass olive]

Hey, @spiral jolt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dark flume]

<@&274971100184576010> <@&874995535881326632> Can you check my ticket please

Ticket #94d7a3

[mortal mist]

Can someone please ban the cheaters on Long at T17.

[vivid canopy]

Ticket #2e7372

my ticket too please check admin prefiring too much this guy might be using ESP

[round gazelle]

Ticket #16738c
3 are cheating one has 125 hrs and hes esping least obvious bought acc

[stiff meteor]

Tickets should be reviewed shortly after submission. Ban appeals take 1-3 business days.

[stiff meteor]

!report

[glass olive]

Hey, @mortal mist

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stiff meteor]

Tickets should be reviewed shortly after submission. Ban appeals take 1-3 business days.

[stiff meteor]

Tickets should be reviewed shortly after submission. Ban appeals take 1-3 business days.

[small willow]

ARe vpns allowed on this server?

[lyric basalt]

yes

[wild sable]

!ticket

[glass olive]

Hey, @wild sable

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!report

[glass olive]

Hey, @eternal bloom

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[versed lynx]

#b12b74

pls check

[stiff meteor]

Is that an appeal or a report ticket?

[versed lynx]

thats an appeal

[stiff meteor]

Can take up to 3 business days to be reviewed by the banning admin. When did you submit it?

[versed lynx]

i submitted it 4 days ago

its still pending

[stiff meteor]

Ah okay. The admin who banned you (the only person who can review your appeal) may not be available right now. I'll ask.

[versed lynx]

all good thx, ive been not playing rustoria server for several monthes before i got banned, and i came back several days ago and find out im banned

[stiff meteor]

Dang. Sorry man. Hopefully you'll get a response soon.

[versed lynx]

thx mate

[stiff meteor]

The admins don't interfere with gameplay at all. You can try swimming out to try and find your things, but unfortunately cargo seems to do this on all servers quite frequently.

[stray mountain]

i need help

it wont let me make a ticket on support site

[stiff meteor]

What problem are you encountering?

[stray mountain]

says woah slow down?

i was just trying to make it

[stiff meteor]

Can you try doing it in another browser?

[torn heart]

if you are trying to attach a video it causes that error, try uploading the video to yt and putting the link in the ticket instead

[quartz onyx]

how to report person?

[stray mountain]

!report

[glass olive]

Hey, @stray mountain

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[bitter valve]

someone help me

[stiff meteor]

What's up?

[bitter valve]

can u check dms

[wanton kraken]

!ticket

[glass olive]

Hey, @wanton kraken

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wanton kraken]

where can i show clip to admin

@stiff meteor

[long wren]

!ticket

[glass olive]

Hey, @wanton kraken

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wanton kraken]

in ticket how

can he join discord call?

[long wren]

please upload the video to youtube or streamable and add clip link when making a ticket

[wanton kraken]

we need it now like its too much

[long wren]

Tickets are processed in order

[wanton kraken]

man he will raid us we dont need it laterrr

please let me contact admin

[long wren]

If you want to contact the admin, you can create a ticket.

[wanton kraken]

i already did man what u talking about