#support

1 messages · Page 714 of 1

wicked lodge
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my steam ID is 76561199408984843

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is that good ?

sturdy terrace
wicked lodge
#

how I do that ?

sturdy terrace
#

You will need to get your reference ID of your ban which you can get like this: Loading into a rust server after getting kicked for gamebanned hit F1 and it will pull up EAC game banned then provide a reference number in the f1 log just copy it and paste it

warm ether
#

Hello, i got a seven day game lockout in rust. At the end of the lockout I got a lockout in your north, can I apply for an unlock?

pale bramble
#

how long will it take to process my appeal?

sturdy terrace
pale bramble
#

ok

woeful coral
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plz check ticket

#

0945

warm ether
sturdy terrace
#

Please don't tag staff unless extremely necessary.

hallow jungle
#

can u call this luke

sturdy terrace
hallow jungle
#

that man ignore my ticket second day

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wtf is that

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i can't resolve problem

warm ether
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i wait respond 5 day ago

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stormz

hallow jungle
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that insane

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this servis

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useless

sturdy terrace
warm ether
#

ok

hearty fulcrum
#

Thank you for your patience. Our staff are trying their best to respond and assist you as quickly as possible. Sometimes, there can be delays with certain situations depending on each case. We understand how important these matters are to you, so we try our best to be as thorough as possible. Thank you for waiting.

radiant quarry
#

I need help theres a full rage cheater

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on 10x EU name is nice head

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any admin can come rq?

sturdy terrace
glass oliveBOT
#

Hey, @radiant quarry

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

radiant quarry
#

I cant clip

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cant just a admin come rq

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trust its full rage cheat

sturdy terrace
#

Even if you can't clip, submit a report via F7 or our website. Admins don't have time to instantly respond to everyone's requests, and since reports are reviewed in the order they are received it is only fair. I appreciate your patience heartoria

radiant quarry
#

I made it how long will it take?

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he want to raid me ig

sturdy terrace
jolly olive
#

any1 have information about this guy? @farmer javad

boreal wagon
#

Appeal #6a1366
4 days ago

atomic ingot
#

!report

glass oliveBOT
#

Hey, @atomic ingot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

sturdy terrace
# boreal wagon Appeal #6a1366 4 days ago

Hey! An admin should hopefully respond to your appeal soon. They try their absolute best, to respond within the timetable which is 1 - 3 business days. I really appreciate your patience heartoria

stuck thorn
#

Dear Admins , My group and y wer'e playing Rustoria Us Monday whe had base at Excav lowkey Controlling excav we had a great time but the nex day our lider with 16k hrs and like 6k on rustoria hrs just got banned for cheting not even saying if it is a temp ban or permanenet ban not even saying by who banned him , he falled in a big depresion for that please any admin respond to me this is not suposed to happend whe had spend money and time on this server ! this is his steam id and ii want the proof video/screenshot of him cheting or else is false banned !!! ( His steam profile : https://steamcommunity.com/id/FRIVus ) i have proof of the hours and playtime etc btw he had 10 milion sulf farmed on rustoria XD .

long wren
long wren
glass oliveBOT
long wren
#

and we don't share the evidence 🙂

stuck thorn
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mine or his? steam id

long wren
stuck thorn
#

he is not cheting

compact sonnet
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need help with account which shows ban evasion

long wren
glass oliveBOT
stuck thorn
#

76561199023161578 here

long wren
stuck thorn
#

just cheting

long wren
#

?

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tell him please make an appeal @stuck thorn

compact sonnet
#

76561199216161384

stuck thorn
#

he s in a deperesion i don t even seen him online

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how can i help him tell me

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he teached me how to play rust i ll do anything for him

long wren
compact sonnet
long wren
stuck thorn
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and if my friend want s to see the video/foto of him getting banned ?

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do u share ?

long wren
stuck thorn
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u don t share even with the owner ? banned accout owner ?

long wren
stuck thorn
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@rocky jacinth where is the ban role XD

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he didn t even got banned on dis

long wren
stuck thorn
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ok thanks

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we are humans after all

sly bramble
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<@&274980199668645888> new rust update is making me get 15fps in modded zerg raids yall gonna do smth abt ts

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<@&274980199668645888> rlly tkn ts long holy pmo i need support!

austere quest
#

Have you tried verifying your game file integrity?

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Restarting Rust and restarting your computer? Additionally, have you verified that your drivers are up to date and there are no pending Windows updates?

sly bramble
#

i cant even play high pop anymore maximum 50 fps

austere quest
#

And what server specifically are you having an issue on?

sly bramble
#

before rust update i got minimum 40

austere quest
#

Got it, so it's happening on high pop servers in general. We don't have control over the updates - you'd likely have better luck in the official Rust Discord. If you've verified drivers are up to date and everything, then I'd go there. You'd have better luck getting help there.

sly bramble
#

i thought this was offical rust discord

austere quest
zenith karma
#

its been over four days why has my appeal not been seen yet?

open grail
tribal siren
#

Can we fix this misleading wipe schedule info. 3PM CST is 4AM in SGT. instead of 3PM CST change it to 3PM SGT <@&274971100184576010> thanks. Idk why sea server info uses CST instead of SGT. If u want to use the CST then make it 2AM CST

image.png
open grail
#

It'll get lost in here everyone incorrectly pings

uneven pond
#

4 days have passed still no response on my appeal is this normal?

long wren
glass oliveBOT
long wren
long wren
upper jay
#

Ticket #4a7c33

uneven pond
uneven pond
deft surge
#

What to do if I was banned by mistake. I am a solo player and was in a team with neighbors, I did not run with them, but just crossed paths in the area. But they turned out to be cheaters, and I got banned for playing with a cheater

long wren
glass oliveBOT
uneven pond
long wren
karmic siren
#

how can I get skins?

deft surge
long wren
karmic siren
long wren
karmic siren
long wren
karmic siren
#

why?

long wren
# karmic siren why?

rustoria all skins were previously available through drops events, but the event period has now ended.

karmic siren
#

oh,ok

uneven pond
slim fulcrum
#

Ticket #1d0fb9
Ticket #b76bb1

100% both cheaters

worthy juniper
#

HELP ADMINS Appeal #41773b

sturdy terrace
# worthy juniper HELP ADMINS Appeal #41773b

Hey! Admins get to appeals as soon as they can, but they prioritize reports and other admin activities, over appeals. It usually take 1 - 3 business days for your banning admin to respond to your appeal. Please be patient heartoria

wheat sierra
#

I logged into the game and was banned for cheats, although there are no cheats.

pale bison
#

same thing here

long wren
#

!steamid @wheat sierra @pale bison please post steamid guys

glass oliveBOT
wheat sierra
#

@long wren 76561199692005332

pale bison
long wren
pale bison
long wren
wheat sierra
long wren
pale bison
#

I have apparently been banned on a 10x server 3 months ago and i don't ever recall playing on it. I now have a ban on Eu monday but it didn't show when I made the appeal. After many login attempts on the monday server this appeared: Error Code: 30005 (CreateService Failed with 1072.)

sturdy terrace
pale bison
sturdy terrace
# pale bison Not yet

Alright then you'll just have to wait for your banning admin to respond. I appreciate your patience heartoria

pale bison
sturdy terrace
pale bison
#

ok thanks

long wren
#

@covert ore hello what issue are you having ?

amber oriole
long wren
median pendant
#

Can I please get another chance at a ban appeal, it has been almost a year now. I was false banned and would love to start playing on the servers again.

royal palm
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admin

open grail
open grail
median pendant
open grail
median pendant
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Yet it matches my exact situation, and knowing I didn't cheat, active player with 6.5k hours etc... I'd like to believe what I saw of them getting a second chance and being unbanned was true.

#

Especially when I have streamed on your servers before

open grail
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Rustoria doesn't do second chance appeals afaik. It locks you out so it was probably their first appeal that resolved it. I don't know enough about the situation to comment

crude hornet
wild flicker
#

any admins

long wren
wild flicker
#

rage hacking on rustoria sea main

long wren
wild flicker
#

yea

minor torrent
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when is de vipe on a RUSTORIA?

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????????????????????

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Moderator

long wren
minor torrent
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Rustoria weekly

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main/medium

long wren
mystic ferry
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did eu main wipe already

long wren
mystic ferry
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ACCTLY

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WHEN DID IT WIPE

neat pumice
tight jay
#

hey guys what is the max team UI for the green dots etc?

neat pumice
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We have a channel for this: #looking-for-group - Please don't use our support channel for this 🙂

neat pumice
tight jay
neat pumice
mystic ferry
keen forge
long wren
keen forge
mystic ferry
#

HAHAHA

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nerd

long wren
mystic ferry
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xd

keen forge
long wren
mystic ferry
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ye voodo go to general now

long wren
fathom storm
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When’s eu main up??

oblique wraith
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can u send link?

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eu main?

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ip pls eu main

long wren
rustic silo
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How long does it take for a appeal to get a response? ^^ (got disconnected cheating, and im not a cheater, so sent in a ticket)

long wren
long wren
glass oliveBOT
rustic silo
ember pecan
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i cant joining the server can you help me @long wren

long wren
ember pecan
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im trying to join server but his kicking me cheating but im not using cheat i can show you

long wren
ember pecan
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yeah sure

long wren
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we do not pc check

ember pecan
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i posted

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@long wren

long wren
#

where?

ember pecan
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76561199709427330 there

long wren
ember pecan
long wren
ember pecan
long wren
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ban not found?

ember pecan
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i have 1 ban but this server Trio 5x US

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I never played on this server

long wren
ember pecan
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bro i dont have a ban im trying to join eu main

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@long wren

long wren
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just make please

ember pecan
long wren
ember pecan
long wren
ember pecan
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for your information

knotty glacier
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I am new for co, and today I was kicked , and asked me to : Disconneoted: come to discard –lorlemagple, what should I do?

long wren
cursive juniper
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Hello, who should I speak to for promotions?

tacit marten
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Hello! i need help with something , i got banned for no reason, like i AM a legit player, you can do everysingle test you need, but belive me i am not cheating,

long wren
tacit marten
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wait what? i logged in but i dont see a post id or something

ember pecan
long wren
tacit marten
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WHAT

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the server wiped TODAY

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omggg

long wren
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steamid?

tacit marten
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76561199636762144

long wren
ember pecan
tacit marten
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it isnt that long

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its about 1 day

ember pecan
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i dont have time

tacit marten
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cant help

ember pecan
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kicks me off the server for cheating when I didn't cheat they don't help

tacit marten
#

same for me

long wren
#

If there is an admin around, they will probably check through your steamid. If there is no problem with the account, it will be unbanned. If there is a problem, you will have to wait for the response to the appeal. @ember pecan @tacit marten

tacit marten
#

Thanks

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nice 80players ahead of me, i was first

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dam

ember pecan
tacit marten
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nah not yet

rocky fulcrum
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admin?

long wren
rocky fulcrum
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hello, i keep getting kicked for cheating as soon as I join the server, I haven't even been able to spawn in

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I thinkk my body is stuck on a tree or something

long wren
rocky fulcrum
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it just says disconnected: cheating

long wren
rocky fulcrum
#

76561199087333678

long wren
rocky fulcrum
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thank you, does it say what I was banned for?

ember pecan
rocky fulcrum
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When I submitted an appeal it says I was banned months ago, I have played on this server since then, not sure why

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@long wren Do you know roughly how long appeals take?

fallen urchin
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Hello, I use exitlag because I have bad internet and it kicks me out of the server because of vpn, can I get a whitelist SteamId 76561199494895788

ember pecan
long wren
long wren
long wren
rocky fulcrum
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I paid for the server, are you sure this isn't a bug?

fallen urchin
rocky fulcrum
#

Can this please be expedited, I paid for a wipe pasS?

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And I always play on rustoria

coral hill
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i need help someone sent me a fake steam link to get my info i got pics and everything

long wren
coral hill
long wren
#

@lament siren

long wren
rocky fulcrum
#

are there any admins reviewing ban appeals at the moment?

long wren
rocky fulcrum
#

are there any online?

haughty orchid
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why you banned me? I played without cheats.

long wren
glass oliveBOT
minor temple
glass oliveBOT
haughty orchid
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!76561199202451017

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!steamid 76561199202451017

glass oliveBOT
haughty orchid
#

!help

mental steeple
#

Help, I've been queuing for 3 hours and now I can't log on to the server because of the endless Receiving Data, what should I do?\

image.png
misty scroll
rough sapphire
#

already been almost two days

mental steeple
misty scroll
misty scroll
rough sapphire
#

alright, thanks.

#

could you check your dms?

misty scroll
rough sapphire
#

More of a personal question, not from an admin perspective

misty scroll
#

I have no answer from a personal perspective, other than to simply wait for your appeal to be answered

signal mesa
#

Hey i can't spawn i've been waiting like 30 min in "receiving data" i can't do anything

tacit cliff
slim phoenix
#

Hey there. I have bought vip acces to all EU servers and I'm still being placed in the queue. The steam ID i have used is correct, i already checked.

#

?

lilac abyss
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can someone tell me when wipe is for rustoria main us?

digital bison
glass oliveBOT
#

Hey, @digital bison

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

digital bison
glass oliveBOT
#

Hey, @lilac abyss

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

ember pecan
#

@long wren can you transfer my vip to diffrent account ?

#

@digital bison

sturdy terrace
narrow tusk
#

hi i got game banned 5 years ago and tried logging in and got banned can i get unbanned

sturdy terrace
grave copper
#

Storm my boat is stuck in harboard and i cant get it out. I have all my staff there, where can i open ticket?

sturdy terrace
raw vessel
#

I just got banned for no reason. can you guys see the reason when i make a ticket on the website?

narrow tusk
sturdy terrace
sharp birch
#

Did anyone else also lose their VIP on EU Main today?

sturdy terrace
echo bramble
#

hello what is max team size on rustoria eu long because we are 20 deep and we want all to be in the same team

sturdy terrace
#

Please report cheaters via F7 or through our website instead of posting their SteamID/Profile here.

echo bramble
#

why so low 😭

#

embrace large groups playing

rancid timber
#

any idea when flowers are added to scrap exchange in outpost on vanilla 2x EU?

sturdy terrace
#

Please report cheaters via F7 or through our website instead of posting their SteamID/Profile here.

rancid timber
white dagger
sturdy terrace
wraith current
#

can admin help me ?

sturdy terrace
wraith current
#

I bought a VIP and I can't enter the server, I get an error

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mi error is disconnected:EAC:authentication timed out (1/2)

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that is the error

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I can't enter the server

rose field
#

bradley is glitched on eu main

sturdy terrace
narrow tusk
#

do you know response time for appeal tickets?

sturdy terrace
#

!reportru

glass oliveBOT
#

Привет, @wild leaf

В настоящее время мы заменили систему тикетов в игре и перешли на контроль за репортами через F7. Вы можете связаться с нами через наш веб-сайт поддержки, как и прежде.

Чтобы сообщить о нарушении правил на Растории:

  • Пожалуйста, отправьте репорт в игре через F7. Если вы хотите загрузить доказательства к своему репорту, используйте наш веб-сайт поддержки.

Для сообщения об ошибке или проблеме на Растории:

  • Просим вас воспользоваться нашим веб-сайтом поддержки. Пожалуйста, добавьте как можно больше информации.

Если вы заблокированы: Пожалуйста, подайте апелляцию.

hollow thicket
#

No admins on rustoria us main, and the cheaters KNOW it

normal jewel
#

u still can report cheater on website or is it only F7 now ?

digital bison
glass oliveBOT
#

Hey, @normal jewel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

normal jewel
#

find a your server dosent work for my whole team

wraith current
#

I can't fix the error

#

Does anyone have another solution they can give me?

acoustic tinsel
#

76561198110828141 cheating not even close pls spec him and ban him, this guy is playing since too many week with 100 kd, he is not ban because he play with toxicbro (twitch partner) so pls ban cheaters lol

last sand
fossil abyss
glass oliveBOT
#

Hey, @acoustic tinsel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

honest dagger
#

i cant see server rustoria eu medium

#

why?

acoustic tinsel
#

!ticket

glass oliveBOT
#

Hey, @acoustic tinsel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

wraith current
#

I paid 10 dollars for a damn VIP and it won't even let me play. Does anyone know how I can fix the authentication problem?

plucky vortex
#

Cheaters mad hacking in EU medium L3

glass oliveBOT
#

Hey, @plucky vortex

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

tacit marten
#

id like to report a problem with ping, my opponent has high ping, hes goddamn glitching around, i cant hit my shots to him

sturdy terrace
#

Please report cheaters via F7 or through our website instead of posting their SteamID/Profile here.

sturdy terrace
plucky vortex
#

Did report through website

#

Please view ticket

zenith path
#

can you check my ticket plz

#

i need a help

uneven pond
#

hey uhm my appeal says that it was approved but im still not unbanned? is there somthing wrong?

zenith path
#

!ticket

glass oliveBOT
#

Hey, @zenith path

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

hollow thicket
#

no need to even join the server to ban

#

thanks

wraith current
sturdy terrace
#

Please report cheaters via F7 or through our website instead of posting their SteamID/Profile here.

uneven pond
heavy hedge
#

how long should the admins take to review and message me back on my ban appeal

long wren
#

i think spam connect issue

long wren
heavy hedge
#

monday - friday business days?

long wren
#

eu time

white dagger
#

Has anyone been banned after the server wipe? I was playing solo on the AU Premium server a few days ago, unlocking some blueprints. After this weekly wipe, I tried logging back in but found myself banned. Upon reflection, the only possible trigger could be that I destroyed a base and accessed two unlocked tool cupboards without having demolition rights. This might have led to a false ban. My Steam profile: https://steamcommunity.com/profiles/76561198283156147/

Steam Community :: Hannniballee
long wren
long wren
glass oliveBOT
#

Hey, @white dagger

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rough sapphire
#

how many days should I wait after those standard 3 business days before it starts getting a bit ridicolous?

fervent willow
#

my friend has a clip of a cheater somehow getting into our base and taking our loot not really sure what to do cause my friend is having diffuclty making a ticket

long wren
glass oliveBOT
#

Hey, @fervent willow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

long wren
fervent willow
#

well sadly my friend cant access it and the clip cannot be sent over discord cause its too big

#

is there anyway to stream the clip on discord to an admin

white dagger
#

thank you admin i just add appeal 3 hours ago, Appeal #ffac4d

long wren
raven bison
white dagger
#

thank you! much love

rough sapphire
long wren
#

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

#

good luck

fervent willow
#

made a ticket on the website with a link to the clip we have

long wren
uneven pond
long wren
glass oliveBOT
uneven pond
long wren
#

There's nothing I can do

lavish patio
#

hello, how to fix this?

rust.png
tired dagger
#

PLEASE PULL MY TICKET

long wren
lavish patio
long wren
glass oliveBOT
#

Hey, @lavish patio

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

lavish patio
open monolith
#

some guy called me the n word is that bannable

long wren
open monolith
#

voice

long wren
open monolith
#

so if i have a clip is it not bannable?

long wren
fervent willow
#

so the People i was reporting caught on and gave us our stuff back and left the server

tired dagger
#

<@&874995535881326632> please view my ticket

#

please

stiff meteor
tired dagger
#

report

glass oliveBOT
#

Hey, @tired dagger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

stiff meteor
tired dagger
#

please please please

#

its ruining the game hard

#

im trying so hard to not just quit

tired dagger
#

@stiff meteor its been an hour and holy still nothing im just gonna get a message saying these kids are offline and you have to wait till theyre back online

#

im gonna lose it

#

hello

uneven pond
stiff meteor
raven bison
#

@uneven pond id?

uneven pond
uneven pond
raven bison
#

try in 10-15 mins

uneven pond
#

oki thanks mr

raven bison
#

sir *

uneven pond
#

@raven bison sir. still banned..

#

might be ip banned..

#

anyother mods? can u guys help?

raven bison
#

give it some more time

uneven pond
#

oki

raven bison
tired dagger
#

PLEASE VIEW MY TICKET

raven bison
glass oliveBOT
#

Hey, @silver birch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

long wren
#

!ticket

glass oliveBOT
#

Hey, @silver birch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

tired dagger
#

HELLLLLOOOOOOOOOO

#

@KEVIN PLEASE

#

Its been 3 hours literally

#

<@&874995535881326632>

long wren
tired dagger
#

There is a cheater

#

And I know he's cheating

long wren
glass oliveBOT
#

Hey, @tired dagger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

tired dagger
#

And I made a ticket 3 hours ago

long wren
tired dagger
#

Yall still use the ticket system and I've tried finding his name with the f7 and it doesn't show up

#

I've been waiting for 3 houra

#

Literally going on 4

#

That's a long time

#

That's long enough to ruin a wipe

#

Fully

#

I've never waited this long

long wren
tired dagger
#

😭😭😭

#

Yeah and I'm gonna get the message that this player is no longer online pleade report again

#

And I'm gonna flip

#

😮‍💨

#

Can you please ask them to look

long wren
stray mountain
#

when sea long map voting out

long wren
stray mountain
#

good boy

verbal jackal
#

im the goat.

uneven pond
last sand
#

Any Admins around? 👀

long wren
red kraken
#

my friend got banned for cheating by mistake at 03/24, the appeal had been approved at 03/26, but now it's 03/28 he still CANNOT log into the server.

last sand
red kraken
long wren
long wren
red kraken
last sand
#

Ticket #87fd66
Ping Nickalo 30 times and tell him to get on it now 😜

tawny wing
loud dawn
glass oliveBOT
#

Hey, @tawny wing

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

long wren
last sand
native monolith
#

Anyone help me please

red kraken
native monolith
#

I banned by anticheat on rustoria eu main

#

But I don’t use cheats and playing normal

#

<@&274971100184576010>

long wren
digital bison
glass oliveBOT
#

Hey, @native monolith

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

red kraken
native monolith
#

@digital bison Rustoria site talk me I don’t have any bans on rustoria

floral hound
#

false ban?

native monolith
#

Anticheat ban

floral hound
#

why am i getting banned, its false and I have spent plenty on rustoria

#

review please

#

multiple wipes, no one is cheating bro

#

im down to do full pc reviews

native monolith
#

I was banned for nothing

#

And site talks a have no bans

#

But it’s fake

floral hound
#

as well as me

sturdy terrace
floral hound
#

I created an appeal, however I have spent to enjoy this wipe. and was in the middle of playing...

#

im a loyal customer and have 0 record and am not cheating

long wren
floral hound
#

76561198373677305

#

steam id

sturdy terrace
floral hound
#

1-2 BUSINESS DAYS?

#

bro what, im false banned

#

@sturdy terrace bro thats ridiculous

#

please review it asap, this is a pretty lame way to be treated as someone who, once again, spent plenty of VIP. Consistently playing and 0 record

native monolith
floral hound
#

seriously

native monolith
#

Nice 👍

floral hound
#

extremely frustrating

long wren
sturdy terrace
native monolith
#

And why should I do?

#

Just waiting?

#

Or what

floral hound
#

yeah

#

were simply sitting ducks

long wren
#

Yes just need wait

floral hound
#

quiet amusing that they are willing to prioritze reports, false or not. rather than help those who are innocent

native monolith
#

No it’s freaky bad idk

floral hound
#

im getting banned while someone is cheating in your server rn

#

imagine that XDDDDDD

#

gj

native monolith
#

GG bro

long wren
#

If there is an admin around you, they will check again through your steamid. If there is no problem, you will be unbanned. If there is a problem, you will have to wait for the response to the appeal. @floral hound @native monolith

floral hound
#

I appreciate the explanation

floral hound
native monolith
#

Why we been banned

floral hound
#

is so frustrating though

native monolith
#

?

floral hound
#

and for me to GET BANNED FOR ASSOCIATION???

native monolith
#

For what?

floral hound
#

i got banned for "playing with cheater"

#

XDDDDDDDDD bro were all so stock its not even funny

native monolith
#

For for my eyes ?

#

Or WHAT

#

THAT’s make’s me ANGRY

#

I like rustoria and play with my friend’s but rustoria make’s me sad

#

Thanks

long wren
#

please discuss it here. @floral hound @native monolith

digital bison
floral hound
#

its rustoria

native monolith
#

If I don’t go to #general I will banned here?

floral hound
#

I got asso, but the random on my team wasnt cheating or added

native monolith
#

hahahah

floral hound
#

And im not accountable for randoms. If they arent added then why am I asso?

digital bison
#

Was he on Team UI

floral hound
#

yeah, but hes not added on my steam

#

were not friends, random that we ran with today

long wren
long wren
floral hound
#

bro excuse me?

native monolith
#

D page banned for saying bad words Tut tut tut (it was a joke)

floral hound
#

youre saying im held accountable, as though I was the one cheating and knew?

#

thats ridiculous,

#

I can accidentally invite someone in my team for 2 minutes

#

and if they get banned im banned?????????????????????????????????????????????????

native monolith
floral hound
#

Dpage that is ridiculously silly

native monolith
#

Hah

long wren
digital bison
#

Added on steam does not matter, if you are on same team UI and he is cheating you are going to get asso banned for playing with a cheater, you can appeal and the admins will review it !banappeal

floral hound
#

I can do backround checks, pc checks

native monolith
#

Hahahahahhahaha

digital bison
native monolith
#

!banappeal

glass oliveBOT
#

Hey, @native monolith

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

native monolith
#

Aristocratic peoples chats here

long wren
#

so what do you guys want?

#

If you have any questions, please ask and I will answer.

digital bison
#

it was an auto temp mute it wasnt a ban, and i didnt say anything bad which is why i appealed it and was fine. So if you appeal it you might be fine if you didnt do anything wrong. Other then that there is nothing else to talk about with this ban you have the option of appealing

native monolith
#

We just still standing

floral hound
#

thank you, im not complaining truly just expressing confusion

#

thank you both for clarification

#

im just hoping and looking forward to continue on Rustoria.co

native monolith
#

I just say one

long wren
#

If you don't need help please move #general guys You just have to wait for the answer

native monolith
#

Money talks on rustoria server

#

I don’t need help

#

Thanks for your reply

long wren
#

thank you

native monolith
#

Bye~~~~

cunning bluff
#

One message removed from a suspended account.

long wren
glass oliveBOT
cunning bluff
#

One message removed from a suspended account.

long wren
cunning bluff
#

One message removed from a suspended account.

long wren
#

cheating banned?

cunning bluff
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

long wren
#

This is not the channel for appeals.

cunning bluff
#

One message removed from a suspended account.

cunning bluff
long wren
cunning bluff
#

One message removed from a suspended account.

long wren
cunning bluff
#

One message removed from a suspended account.

long wren
long wren
cunning bluff
long wren
#

thank you

cunning bluff
knotty glacier
#

My account 76561199333813777 was hacked and now has been blocked from participating in the Steam Community. So, I am not able to login rustoria.co/support/ to make an appeal for my ban. Is there any other way I can submit my appeal for the ban?

long wren
#

I think you'll have to wait for the admin @knotty glacier

knotty glacier
long wren
cinder hornet
#

#support why was I banned from rastoria for cheats if I didn't play with them? Help me solve this problem.

cinder hornet
long wren
glass oliveBOT
cinder hornet
long wren
cinder hornet
#

and how long should I wait for the unban?

chilly cypress
#

i need help

fierce coral
#

same guy kill me too

long wren
#

!report

glass oliveBOT
#

Hey, @chilly cypress

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

long wren
cinder hornet
#

ok

urban fable
#

hey, ive been told to come to the discord by Berch?

sturdy terrace
glass oliveBOT
urban fable
sturdy terrace
urban fable
#

just personal dm?

sturdy terrace
#

Yeah

urban fable
#

awesome, thank you

astral crown
#

76561198039844050 I want to play this server with my friends again. I only killed one person at the time, but I got a van for cheating. I have a lot of affection for this server, but I want to enjoy it again. Please consider releasing the suspension

I got suspended 2 years ago. I want to play this server again. Please

open grail
astral crown
#

I don't have a video of the situation, but I really didn't use cheating at the time

open grail
#

Cheats are cheats, regardless of what kind

astral crown
#

At that time, a lot of Chinese people were targeting me and accumulating reports

#

There was no vac suspension

#

Just because you won the fight with them

open grail
astral crown
#

I was suspended less than 10 minutes after the fight

#

And at the time, team members were suspended for a week, but I was the only one permanently suspended. There was a team member suspected of cheating at the time

#

I really want to do this server again

open grail
#

!appeal as I've said if you havnt already you can try an appeal. We don't want cheaters in our server. If you want to report the other team member for cheating you can do so with an f7 or online report

glass oliveBOT
#

Hey, @open grail

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

long wren
#

어머

astral crown
#

I put the ticket in right away, but it was rejected https://www.youtube.com/watch?v=tdNTeBHqhAk This is how I play the game, even if it wasn't the situation at the time. I don't think I'm good enough to get suspended

#

크레이지님 진짜 당시에 집 앞까지 찾아온 애들 리킷하고 한 명 잡은게 끝인데 정지를 풀 수 있는 방법이 없나요

long wren
astral crown
#

네 맞습니다

long wren
#

아마 위에 분께서 말씀 드렸다시피 항소를 제출하셔야 됩니다

astral crown
#

두 번 정도 했는데 일단 다시 넣어보겠습니다

open grail
#

저는 한국어를 잘 못하지만 그냥 참여하고 싶었어요

long wren
astral crown
#

ban mute appeal 오른쪽에 있는 곳에서 했습니다

long wren
astral crown
#

어 맞는 것 같은데 캡쳐한 사진이 안 올라가서 캡쳐 사진 갠디로 보내드려도 될까요?

long wren
#

네네

sour fog
#

Yo any moderaters online?

#

scammer just hit me up promising me vip to log in to a shady website lol

half yarrow
#

no way death thats crazy!

long wren
sour fog
#

yo

long wren
#

can you send me screenshot?

#

with dm

sour fog
#

i dident log in i was just gonna send a pic of there profile

digital meteor
#

I have created ban appeal on the website and I got declined for cheating may I know at least know whats the reason or show me proof and if you dont want than just tell me for what am I banned for norecoil or esp or what This is not fair and mastakes can happends I just wanna know because I know myself

gloomy tangle
#

@hearty fulcrum I want to use vpn, how do I get the whitelist? (핑이 너무 높아서 vpn 쓸려하는데 화리는 어디서 받나요?)

long wren
gloomy tangle
#

그러면 풀 vpn 쓸떄 팅기는데

ember notch
#

풀 vpn을 키고갔더니 화리없다고 팅겨용

gloomy tangle
#

vpn 허용을 안하는ㄴ건가요?

long wren
long wren
stoic barn
#

check ru ticket 0949

gloomy tangle
#

아

open grail
long wren
#

제가볼때는 러스토피아랑 헷갈리신거같은데 @

gloomy tangle
#

vpn 설정을 잘못설정해서 팅기는거였어요

long wren
#

아하!

gloomy tangle
#

어머 죄송합니당

stoic barn
#

check ticket ru-0949

open grail
stoic barn
#

where should I write if I'm banned on the server?

balmy cypress
glass oliveBOT
stoic barn
#

?steamid

glass oliveBOT
red kraken
#

my friend got banned for cheating by mistake at 03/24, the appeal had been approved at 03/26, but now it's 03/28 he still CANNOT log into the server.

76561198447379341 Appeal #0e0874

#

ty, luke

stoic barn
#

but if I was banned just like that, will they unban me? Banned an anti cheat like

worldly grove
#

<@&874995535881326632>

lyric basalt
#

!report

glass oliveBOT
#

Hey, @worldly grove

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

stoic barn
#

Appeal #25573d check please

open grail
muted cedar
#

how do reports work

#

ive been harrassed for the last 3 weeks im done

obsidian dew
#

Ticket #13d9f7 Ticket #209f8e

#

admin please,they are rage cheaters

#

im sure they dont know where's my base and they just go raid it when i offline , straight to my tc

stoic barn
#

if banned by mistake, do they give compensation?

hidden jetty
open grail
glass oliveBOT
#

Hey, @muted cedar

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

open grail
open grail
obsidian dew
#

NO NO NO

#

i made it myself bro

open grail
#

Hmm yer that's suspicious. Admins will look into your report asap

obsidian dew
#

i mean they find the cheapest way to raid all my loot

#

yes

native cove
# red kraken

Huh, I mean that’s probably one of the nicest approaches I’ve seen in a long time

#

Grammatically odd but pleasant

open grail
muted cedar
open grail
noble trail
#

i get this message every time i try to make a ticket on someone

image.png
#

and i've not been able to make a single one

#

idk why it says slow down

loud sentinel
#

bro slow down

south mist
#

There is a base on Rustoria Us Main with swastikas drawn on signs on front

#

P20 base on a gate house

#

Every single gate house has a swastika drawn on the signs above the doors

#

Oh wait I forgot admins don’t do anything about this

gleaming compass
#

cant link steam twitter or twitch

#

help

vivid glen
#

how do you report someone?

shrewd kiln
#

Dear Sir, I was kicked by CO and said : Disconnected: Come to Discord.gg/rustoria -Luke
May I know what I can do ?

hexed nimbus
rigid fossil
#

help pls my game has been saying "EAC: Anti-cheat client protection not active (NullClient)" since wipeday and i cant figure it out

hexed nimbus
hexed nimbus
glass oliveBOT
rigid fossil
hexed nimbus
#

remove and verify it will add it again and should be fine

image.png
rigid fossil
noble trail
hexed nimbus
# rigid fossil it didnt work

last i can think of to fix it mate open cmd prompt with admin privilege/powershell with admin & paste:

Dism /online /cleanup-image /restorehealth

wait until it’s finished & then

Sfc /Scannow

Also check for Windows and Driver Updates

frigid moat
#

Hello! Why did they ban me for nothing? Please check and unblock me Steam ID: 76561198303676114

sturdy terrace
glass oliveBOT
#

Привет, @frigid moat

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

jade reef
#

hi, a rock spawned inside my base after the server restarted, can i get an admin to see this?

#

my base is inside that wtf

image.png
#

it looked like that yesterday xdddddddddddddddd

image.png
#

Can someone explain this to me??????

#

I'm not getting vip for an admin to spawn a rock on top of my base next morning wtf is this??? It's supposed to be an official server

hearty fulcrum
rain garden
#

hey can someone help me i try to join rustoria us main and it says im banned for cheating witch i am not i was really looking forward to playing but i uninstalled my game and installed it but it says im disconnected
for cheating

stiff meteor
glass oliveBOT
#

Hey, @rain garden

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

manic kayak
#

<@&274971100184576010> can i get some help im in waiting for support

sturdy terrace
manic kayak
#

cant load into rustoira us main

sturdy terrace
manic kayak
#

ban evasion this has happen before

#

i never got band thats the thing

sturdy terrace
manic kayak
#

im not banned tho... this has happen to me before and i got into a call with the admins and they have fixed it

#

76561198357049327

#

thats my steam id

#

yo can i just talk to someone lol

sturdy terrace
manic kayak
#

yes on this server it has happen before

sturdy terrace
manic kayak
#

last time i sat in this call and i was moved than i talked to someone from EU and they told me who my internet provider was and i said yes than they said im all good likeee cmon i never got banned

#

im on rustoira support and it says the only time i got ban for ban evasion was 65 months ago on a 5x EU no bps i was never even "banned" on this server

sturdy terrace
manic kayak
#

do i make the appeal on that random server and hopes it works for the one im trying to get into?

sturdy terrace
manic kayak
#

65 months ago 💀 but now i cant load into the server makes sense... but ill do the appeal lol

stray glade
#

yo so theres a cheater next to excav and hes been here for 2 hours

#

his profile isnt even set up

sturdy terrace
glass oliveBOT
#

Hey, @stray glade

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

stray glade
#

already done… he still isnt banned

sturdy terrace
rustic stump
#

i keep getting disconected for "cheating" when im not cheating

#

and its not even a ban or anything im so confused

woeful sigil
#

Does anyone know if a guy named cave man or Auto Turret got banned on us small?

stray glade
#

how are u even allowed to connect without a setup steam profile 😭😭

sturdy terrace
rustic stump
robust elk
#

can anyone check tickets???

#

there is a rage cheater at rustoria main

stray glade
#

literally

#

no admins around

#

-flawless 76561198978634062 just cheating

#

thank you

near halo
#

lots of fresh account cheaters this main wipe, crazy, already got 4 banned

stray glade
#

whoever banned flawless, hes playing with teammates out of team im pretty sure

wary garnet
#

Seems like their is a group near excav bagging cheaters

stray glade
wary garnet
#

^

stray glade
#

watch him come back on an alt in less than an hour

manic kayak
#

how long does an appeal take to do

sturdy terrace
wary garnet
#

Storm main needs a mod on or something like every 30 minutes a cheater is just logging on killing everyone

#

full rage cheating and shit

misty scroll
glass oliveBOT
#

Hey, @wary garnet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

wary garnet
misty scroll
#

Then include that information in your report 🙂

wary garnet
#

1 minute play time bro has a bag near excav with tommy

#

the dude is banned but the team isnt

misty scroll
#

I'm not really sure what to tell you. The last person you reported was banned along with their teammate...

#

If there is a specific team you believe is associated with this player, make sure to let us know in a ticket

#

And maybe don't call them out in chat 🙃

#

You are actively making our work more difficult by calling people out publicly

normal ridge
#

Pleaaaaase fix ping issues between Orange FR and the servers, it's pain in the ass to get 130 ping for hours when it's supposed to be 20

misty scroll
normal ridge
#

0910, i closed it because it stopped lagging but now it's lagging again..

upper knoll
#

Any idea why the treasure hunt quest isn't working for me?

wanton quail
#

!report

glass oliveBOT
#

Hey, @wanton quail

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

manic radish
#

!ticket

glass oliveBOT
#

Hey, @manic radish

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

manic radish
#

<@&874995535881326632>

#

can you make a ticket i can say something in

#

privet

#

!ticket

glass oliveBOT
#

Hey, @manic radish

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

manic kayak
#

<@&874995535881326632> can i get some help im sitting in the "waiting for support"

lyric basalt
#

how can we help you

manic kayak
#

I cant load into us main because it says "ban evasion" this has happen to before and I talked to yall and you guys were able to help me fix it. I was hoping i could talk to someone again and you guyes could fix again thx

#

this is my steam id 76561198357049327

minor temple
#

Try again in about 10 mins and you should be good

manic kayak
#

Thank you so much

odd iron
#

hi, i got banned for association a week ago, my ban expired today and im still banned, its says that i have to appeal on rustoria.co but in the web it says that the ban wasnt found

#

it says "ban not found"

#

what can i do?

sturdy terrace
sturdy terrace
glass oliveBOT
sturdy terrace
#

please post your steamid here @odd iron

#

!report Please report cheaters via F7 or our website instead of posting people's SteamID in here, since that works directly agaisnt the admins work. heartoria

glass oliveBOT
#

Hey, @wild flicker

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

thin plover
still relic
#

can anybody help me why i am banned for cheating? it says that i got banned 41 months ago and i bought the game today

#

anyone?

stiff meteor
stiff meteor
glass oliveBOT
#

Hey, @still relic

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

still relic
#

i did make an appeal

#

but it said i got bannede 41 months ago for cheating

#

whats steam account security?

bold parcel
#

bros bought an account thats crazy

still relic
#

i did not buy a account

#

this is my account that i made?

#

could someone please take a look at the ticket i made its really weird im banned

#

is it possible someone else got banned and i have same name or smt

stiff meteor
still relic
#

nope i didnt

#

didnt even have the game 41 months ago

bold parcel
still relic
#

alr so tell me how im banned if i bought the game yesterday

#

lmao

stiff meteor
still relic
#

only your servers

stiff meteor
still relic
#

i did do you know how long it takes to get response?

stiff meteor
slim glen
#

Hi, I was dmed by a so called visual skin designer, is it a scam, I was offered to vote for a skin on a website called facepunch connect(skin website for voint I think).

lyric basalt
brazen storm
#

Why am I ban for cheating

#

help me

stiff meteor
glass oliveBOT
#

Hey, @brazen storm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

brazen storm
#

thanks

plush monolith
#

I need help support

open grail
bitter wasp
#

i need to report a cheater

stiff meteor
glass oliveBOT
#

Hey, @bitter wasp

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

slender urchin
#

Can I play using geforce now?

tidal helm
#

How long does it usually take to review my appeal?

stiff meteor
tidal helm
#

If I have a VAC ban on my account from csgo, do I also get automatically banned from your servers?

#

Cause if not, I dont understand why I got banned for "cheating"

tidal helm
still relic
#

I also got banned for cheating yet i never been in their servers, the ban said it was 41 months ago but i bought the game yesterday xD i think its glitch or smt

still relic
stiff meteor
stiff meteor
glass oliveBOT
#

Hey, @still relic

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

still relic
#

i already did '

#

what is eac bans?

tidal helm
tidal helm
#

thats what Rust is using

still relic
#

i searched it up so rusts anticheat banned us or your servers anti cheat

#

because i can play other servers

stiff meteor
# tidal helm easy anti cheat

My apologies, responded to the wrong person. Submit an appeal on the support website, I'm not 100% certain if a CSGO VAC ban will make you perm banned, as the rules specify no Rust EAC bans on file. It is possible that your appeal may be denied just so you are prepared.

stiff meteor
# still relic because i can play other servers

I have already responded to you multiple times above, you need to submit an appeal on the support website and let the banning administrators review your situation, there's nothing more I can do at the moment.

still relic
#

i did already im just typing out here

plush monolith
#

i need support

stiff meteor
plush monolith
#

can you drag me to a call would be easier to talk

stiff meteor
plush monolith
#

okay well im trying to load into us small and it keeps disconnecting me for cheating?

stiff meteor
#

!appeal

glass oliveBOT
#

Hey, @stiff meteor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dawn delta
#

Is there any way I can get in contact with an admin? I was reviewing a clip from the other day and I think I caught a cheater

stiff meteor
stiff meteor
glass oliveBOT
#

Hey, @dawn delta

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

dawn delta
#

Sweet thank you, Ill clip this and upload immidiately

dawn delta
#

Im not sure if the website or whatever is being slow, but I sent the ticket with as much info as I could give

dawn delta
#

For whatever reason the ticket is not accessible and it doenst appear on the website or /ticket

weary wedge
#

HOW DO I SUBMIT A TICKET?

open grail
glass oliveBOT
#

Hey, @weary wedge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

dawn delta
#

It doesnt work, ive tried to send 3 and they just wont send

weary wedge
#

there is a blantant cheater on storia small

#

!ticket

glass oliveBOT
#

Hey, @weary wedge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

dawn delta
#

Im currently being messed with by the guy im reporting and the mods i guess are just busy? lol

weary wedge
#

/ticket in-game

glass oliveBOT
#

Hey, @weary wedge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

dawn delta
#

If an admin wants to maybe useful for 5 mins that would be cool

sterile shoal
#

hello i need an admin i keep getting streamsniped on rustoria main and they keep spamming my stream in chat

zenith schooner
#

anyone know how to fix micro stutters?

long wren
glass oliveBOT
#

Hey, @sterile shoal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

long wren
#

please make an ticket with proof @sterile shoal

stoic barn
#

please check the application was banned just like that and time is running out, I am very unhappy

Application number Appeal #25573d

next mist
#

CAN SOMEONE JOIN SUPPORT ASAP

#

PLEASE

vivid leaf
#

harder cheater outside we got clips

next mist
#

ANYONE

#

hard cheater deep on us like where the fuck is an active admin?

weary wedge
#

does admins wipe cheaters base after ban

next mist
#

hopefully they give loot back he took box of ore from us

open grail
glass oliveBOT
#

Hey, @vivid leaf

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

open grail
open grail
glass oliveBOT
#

Hey, @next mist

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

vivid leaf
#

!report

glass oliveBOT
#

Hey, @vivid leaf

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

slate sable
#

yo i need support pls

fossil abyss
slate sable
#

i got banned for palying with a cheater that i had invited to a team just to be allies and i didnt know he was cheating and today I tried to log in the server and I couldnt cuz I was banned for playing with a cheater

fossil abyss
slate sable
#

wdym by that

#

so I should make an appeal?

fossil abyss
slate sable
#

sooo how do I do it

fossil abyss
glass oliveBOT
#

Hey, @slate sable

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

slate sable
#

ok I think I got it

#

tysm

fossil abyss
#

This should get you taken care of. It does take some time depending on how busy the admins are. Best of Luck!

slate sable
#

apprichiate it

#

🙌

ancient arrow
#

Hey, can someone explain how force wipe works? On EU vanilla Mondays it says no BP wipe, but does not new updated force BP wipe?