support

[pulsar wharf]

any way to get support without waiting 3 business days after playing for 5 hours in a row?

[minor temple]

!appeal @devout robin

[glass olive]

Hey, @devout robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[turbid garnet]

I need help about appeal

Can any admin help me ?

I got false banned they instantly closed my appeal its been 1 month can someone help me

[urban glade]

fix rust+ on main

[manic cave]

also got false banned

[lime quarry]

ESP user on EU SMALL

[glass olive]

Hey, @lime quarry

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lime quarry]

I have submitted a ticket

its gonna take about 5 hours to be read

he will be offline by then and ill recieve the same bot message I usually get

(not throwing shade, just speaking the truth)

[manic cave]

also submitted ticket

[rocky perch]

How long do f7 reports take to be processed?

[thin plover]

actually on your last 10 tickets you've been told only twice the players were offline

[lime quarry]

well on the other 8 you said you couldnt find evidence

or the bot I should say

[thin plover]

actually that's false again, some were banned

[lime quarry]

🤓

[thin plover]

or if we had no evidence... maybe they were not cheating

[lime quarry]

didnt need evidence if ya actually looked at them

[manic cave]

is it possible to get proof for our cheating ban? we have never hacked on rust or any game?

[thin plover]

we did, and like I said, if no evidence was found then maybe they were not cheating

[thin plover]

we do not share evidence

[manic cave]

but we werent hacking?

[lime quarry]

some admin you are hey, fair play to ya

[thin plover]

I am a great admin thank you

[manic cave]

imma wait the appeal out but we for sure werent hacking so idk what "evidence" you have

[thin plover]

best of luck

[lime quarry]

you keep thinking that

[paper beacon]

i want to report someone cheating to you guys

[rocky perch]

They'll ignore it

[thin plover]

you can use F7 or our website if you want to add more stuff

[rocky perch]

Submit to steam instead

[thin plover]

of course if you call out players in chat, it makes it harder for us to work

[manic cave]

how long does appeal take btw?

[rocky perch]

Explain

[thin plover]

1-3 business days

[manic cave]

damn, this "evidence" must be good lmao

[thin plover]

calling out a player that you are reporting that you suspect them of cheating make it harder for us to catch them if they are actually cheating

[rocky perch]

That's repeating the statement, could you please explain?

[thin plover]

I am not sure how much more you want me to explain

call out player in global chat -> player read it -> player toggle off/log off IF they are actually cheating -> no result -> player unhappy

[rocky perch]

"of course if you call out players in chat, it makes it harder for us to work"
^ This is a statement 'if you X, Y is harder'

"calling out a player that you are reporting that you suspect them of cheating make it harder for us to catch them if they are actually cheating"
^ This is the same statement with more words 'if you X, Y is harder'

[rocky perch]

Makes sense, ty

[unborn river]

How to report player?

[red breach]

is it possible to post a screenshot for support anywhere here?

[rocky perch]

Go to steam profile and report

[glass olive]

Hey, @unborn river

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin plover]

if you are going to say the wrong information you can head to general as you are not staff

[fringe badger]

Can anyone help me, I think I got a payment feature and I can't log in. I recently cancelled my card, I think that might have caused this

[thin plover]

I think you can make a #payment-support ticket

[fringe badger]

sure, ty u

I need an answer now, because of the wipe, or I won't be able to participate

[thin plover]

very few people deal with payment, you will have to be patient

[fringe badger]

I'm calm haha, I just want to remove this "block", I could log in without VIP even

[thin plover]

wait where are you not able to log in?

[rapid sage]

cheater in my serv

[glass olive]

Hey, @rapid sage

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fringe badger]

on BR Main

[thin plover]

ahh I see now, yes you need to make that payment ticket and wait for Luke to answer

[bronze tiger]

how do i buy que skip?

[thin plover]

on our website if it is still available

[bronze tiger]

how do i get to the website

look up rustoria?

[thin plover]

!vip

[glass olive]

Hey, @bronze tiger

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[thin plover]

there

[fringe badger]

So I didn't use it (VIP) . And they probably did the recursion by mistake.

but ok, if you can't fix it

[thin plover]

!ticket

[glass olive]

Hey, @eternal vessel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[manic cave]

swell btw, false reported for cheating leads to ban leads to 2 weeks progress gone. amazing

love that

[eternal vessel]

THE FUNNY THING IS THAT I CAN'T!!!! FIND IT IN THE LIST ON THE OFFICIAL WEBSITE TO FILE A COMPLAINT ТШСУ)

NICE)SYSTEM

[rocky perch]

So I go to https://rustoria.co/support/report and it only shows people who last killed me 20+ days ago.
Is there any way to search, or filter, or refresh the listings?

[thin plover]

you can make a generic ticket

[thin plover]

you can also make a generic ticket

[eternal vessel]

))))

[rocky perch]

Ah, found it, ty

[fringe badger]

@thin plover Is there any predictability of his response? The Luke...

[thin plover]

I have no idea, you will have to wait for him as you were banned for chargeback

[tribal falcon]

cheater us main

[glass olive]

Hey, @tribal falcon

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[plain ridge]

@hexed nimbus how my teammate got unbanned for the same reason and i havent yet?

[fringe badger]

but it wasn't a refund! I didn't use that service : (

[rocky perch]

At least the report for their racism went through 🤷‍♂️ Hopefully the cheating one gets looked at within 24 hours this time, last wipe was ruined by 2 blatant hacker bases (one either side, one L9 roofcamping the other doorcamping)... And this guy more obvious than both of their groups combined 🤣

[long mountain]

can someone please urgently check my ticket? this guy is just camping our base and blatantly cheating

[tribal falcon]

same bro hes got 1k gours 22 past 2 weeks and his achievements hes never even placed a workbench

[long mountain]

my ticket number #6c6da2

[thin plover]

calling out player here or your ticket number will not speed it up FYI, thank you for your patience

[long mountain]

ahh ok sorry

[rocky perch]

They won't, I got given the copy paste response at first when I was false banned a month or two ago for a server I last played 3 years ago

[thin plover]

I understand it's frustrating but everyone deserve a fair investigation on their ticket

[long mountain]

yeah definitly

[fierce stirrup]

admins can u ban the cheater team C7 on US main toria

my whole teams made tickets and none been opend yet all f7 in game all new accs with only hours on toria us main and no skins

[tribal falcon]

bro admins airing my ticket bbeen up 20 min not viewed

9 active admins helolooooo

[sturdy terrace]

Is your ticket a report or an appeal?

[tribal falcon]

report

[glass olive]

Hey, @tribal falcon

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tired dagger]

please some one check my ticcket

[graceful pond]

please check tickets guys

[karmic saddle]

what i need to do if i locked on arctic?

[graceful pond]

please LOOK AT TICKETS GUYS I BEG

[fierce stirrup]

<@&274971100184576010> pls check tickets C7 Hard cheating team Us Main ban them already tickets been up for hour

[severe pine]

@thin plover can you chekc my ticket for ban appeal, i and my team have been banned with no proof or explanation to why the admins think i am cheating

[manic cave]

<@&274971100184576010>

^^

[long wren]

only banning admin can reply

[long wren]

Hello what do you need help

[thin plover]

already been answered

[manic cave]

oh sorry, i was just @'ing you coz it wouldnt let ernest, im in his team too, and we were false banned sadly yso we're tryna get it appealed as we've been raided since ban

[thin plover]

1-3 business days

for an answer to your appeal

appeals are made on our website and not discord

[severe pine]

i have

made it on website

[thin plover]

that's good, all you can do now is wait

[manic cave]

question, see when we get our appeal and we get unbanned, whats to stop us from getting false banned again if that makes sense?

[thin plover]

you seem to think that you are going to be unbanned

in the first place

[manic cave]

because i havent been hacking

[severe pine]

bro im not chreating 😄 thats the issue here buddy

[thin plover]

you are banned for playing with a cheater, not cheating

[severe pine]

i just want to see what makes yall think im cheating? what did like 15 ppl report me cause their crybabys?

[manic cave]

yet i didnt play with a cheater, make it make sense

[thin plover]

we do not share evidence, you do not get banned simply because of reports

[manic cave]

then why didnt we get script checked or something?

[thin plover]

because we do not check players computer

we gather evidence on our side so that it is not necessary

[plain ridge]

if u got banned for cheating good grief. well fucking played xD

[manic cave]

we would happily submit to a script check tho

[manic cave]

straight up didnt play with a cheater either, thats crazy

[severe pine]

buddy a script chek is what the server needs

banning us with no proof

[manic cave]

god forbid a man be good at a game xD

[thin plover]

servers do not need to script check, that's up to other servers to do whatever they want

a lot of servers actually do not script check just like us, it isn't new

[manic cave]

but say you do get it wrong, how do we fix that besides an appeal? because like i said, we arent hacking, if i was, i would just dip and find a new server, not that deep

[worn mountain]

can somone look at my tickets on the website Ticket #2afb23 Ticket #60f0b2

[thin plover]

you do not need to tag us for that

[shy remnant]

I'vz already asked you to stop tagging

Your ticket will looked at ASAP.

[urban bane]

check ban appeal drop in monday

[shadow spoke]

Why is Cargo not spawning on US MAIN

Its been over 3 hours since wipe

<@&274971100184576010>

[iron ermine]

cheater actively ragecheating on main,

[glass olive]

Hey, @iron ermine

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[worn mountain]

thank you admins

for banning those kids that were next to us

W admins

[thin plover]

[shadow spoke]

YO

Cargo broken? Do I have to make a ticket or what

No cargo 5 hrs

[fierce anchor]

Is there another way of reporting cheaters or just in game?

[long wren]

!ticket

[glass olive]

Hey, @fierce anchor

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[remote edge]

can someone look at my appeal

Appeal #4de5cf

[open sail]

how to report someone

dudes been rageing since start of wipe

[remote edge]

<@&274971100184576010> Appeal #4de5cf

[thorn oriole]

where to report hackers

[remote edge]

<@&274971100184576010> <@&393554009799000064> please look at my appeal Appeal #4de5cf

i beg

[shadow storm]

s

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[tiny epoch]

where do i make an appeal?

[lyric basalt]

!appeal

[glass olive]

Hey, @tiny epoch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tiny epoch]

oh, i just got banned while playing with a guy i just met using mem reduct, it got detected as a cheat, idk bro i just want to play on the server bro

[long wren]

Sorry we dont take reports in discord please make an ticket

[dawn condor]

Where

[long wren]

!ticket

[glass olive]

Hey, @dawn condor

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @dawn condor

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[delicate lava]

please，Dear judge! help

[zenith ice]

can someone pls check my ticket my teamate just got false banned for cheating.

[long wren]

Do not post steamid suspected of fraudulent activity.

[long wren]

appeals take 1-3 bussines days

[delicate lava]

ok，

[zenith ice]

theres no shot ima just get raided by the group next to me this is fucked

[delicate lava]

Can you see the YouTube video I uploaded

[long wren]

If you submitted it as a ticket, the admin will review it with reference to the video.

[delicate lava]

thank u very much

[zenith ice]

wow

ok so you look at his ticket and not mine not cool

[delicate lava]

Because I am Rustoria's most loyal puppy

[willow carbon]

could an admin look at Ticket #a18b0e

[worn mountain]

hard cheater Ticket #12a1b4

[long wren]

😅

[nocturne badger]

how do i create a ticket

[mystic rain]

!ticket

[glass olive]

Hey, @nocturne badger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[nocturne badger]

!ticket

[glass olive]

Hey, @nocturne badger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[nocturne badger]

well i just reported a guy for having a sign with a klan member on his base hope it gets seen

[modern estuary]

!ticket

[glass olive]

Hey, @modern estuary

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[modern estuary]

I got banned for no reason this is some bs

they ignored my appeal and just denied it

some scummy shit ngl

"Play elsewhere" type ban like tf did i do i havnt played this server in like a year

and was banned when i connected

[long wren]

your ban reason cheating?

[long wren]

For internal security reasons, we do not disclose the detailed reason

[modern estuary]

i was never cheating tho lmfaooo

when i played on the server i had like 900$ in skins

[long wren]

admin has reason or evidence to denied your appeal.

[modern estuary]

they didnt say any reason tho

the evidence doesnt exist tho sweety cuz i never cheated lmfaoo

[long wren]

Yes we don't share the reason

[modern estuary]

yea but the evidence doesnt exist

lmfaooo

[long wren]

Well, you can think whatever you want. I know you won't believe us anyway.

[modern estuary]

except i do know i wasnt cheating'

xD

[long wren]

🤷‍♂️

[modern estuary]

im literally a shitcan

clan farmbot

1v1 me ukn noob

jackhammer 1v1

whoever farms most wins

[long wren]

I think I've explained it enough, so please move here. #general

[modern estuary]

you really didnt

[long wren]

thank you

[modern estuary]

you werent any help, i'd like help from someone who can review it further.

[valid vector]

What do I press to get the option to to to sky ramps and shit like that

[long wren]

You have already been reviewed in detail

[mystic rain]

im not for sure what ur asking exactly.

[valid vector]

what button on my keyboard

[modern estuary]

what is the ticket number i made then.

[long wren]

please move #general last warn

[mystic rain]

you mean when ur holding a building plan?

[long wren]

Your appeal has been denied and you no longer need our help

[modern estuary]

You are a chat moderator you didnt review the ticket like buddy get off your powertrip I'm trying to actually get this resolved please and thank you, stop responding and allow someone who is higher up on staff to be able to review and get back to me

[long wren]

Unfortunately, you have already been reviewed twice. If your appeal is denied, there is nothing more we can do. Have a nice day.

[nocturne badger]

how long does it usually take for a mod or a admin to look at reports?

[mystic rain]

1-3 buissness days but they try hard to get it before that. 🙂

[nocturne badger]

ok thank you

[long wren]

Today is wipe day, so there are quite a lot of players who create tickets, so the process of reviewing each one takes a long time, so I don't know how long it will take.

[nocturne badger]

thats ok i understand was just curious

[hexed nimbus]

Reports are ASAP appeals however can take up to 3 business days just fyi

[glass olive]

Hey, @mystic rain

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[past nacelle]

yo mods can yall not snitch to the admins

im blatant hacking rn

[hexed nimbus]

Joking can also get you the same result just so you know

[past nacelle]

come to ranch bottom map ill flyhack for you im not joking

ive been cheating on rustoria for over a year

[modern estuary]

@long wren

suck a fat one

[long wren]

Oops

[long wren]

have you submitted an tickets?

[past nacelle]

yeah admins are lazy ill keep hacking until im vac

had to join server today to let yall know

[plucky gazelle]

nightmur
• Today at 9:48 AM •
Initial Message
Hello, I was recently banned from the server. Rustoria.co EU long for the cheats, but I don't use them. I was banned by mistake. I have 3700 hours of rest. Please deal with this error.

[long wren]

!steamid can you post your steamid?

[glass olive]

Hey, @plucky gazelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[plucky gazelle]

Steam ID: 76561199436347462

[long wren]

thank you and please make an appeals https://rustoria.co/support

[plucky gazelle]

okey

[plucky gazelle]

after how long will they respond:?

[long wren]

appeals take 1-3 bussines days

[plucky gazelle]

I've been banned from all servers

[long wren]

another server banned too?

[plucky gazelle]

yes

I played at the rastoria yesterday and was banned today.

I played on the Monday server 11 months ago

And just now they've been banned for cheats.

[plucky gazelle]

My house is going to rot soon.

can we solve this problem as soon as possible please

[long wren]

admin don't care about bans on other servers

[plucky gazelle]

🥲

[plucky gazelle]

I mean, why am I banned from Rustoria?

I was banned on absolutely all your servers.

[long wren]

If you try to connect to the server, you will find out why

[plucky gazelle]

cheats

[glass olive]

Hey, @long wren

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[plucky gazelle]

Banned for
Cheating
EU Mondays
11 months ago

[long wren]

Yes, that's why you were banned from the server.

[plucky gazelle]

And what should I do?

I haven't used cheats for 3,700 hours.

[long wren]

You just need to wait for a response to your appeal.

[plucky gazelle]

okey

[long wren]

play time is irrelevant

[plucky gazelle]

ohh ookey

[long wren]

!steamid @sudden fossil

[glass olive]

Hey, @sudden fossil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

can you post steamid?

[sudden fossil]

ok

76561199122811461

[long wren]

How long has it been since you filed your appeal?

[sudden fossil]

12 hours

Im going to die of boredom pls

[long wren]

appeals take 1-3 bussines days

😢

[native monolith]

MAIN DOWN!!!!

@delicate wyvern

[long wren]

us ? eu ? sea ? br ? au ?

[frosty rover]

EU

[native monolith]

EU

[undone flint]

euuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

[native monolith]

HOW MUCH TIME YOU NEED TO TURN ON IT?

HUH?

[long wren]

#general message

[reef token]

I can't connect to eu main after crashing, I can connect to any other rustoria server

[long wren]

#general message

[reef token]

oh

[long wren]

hahaha

[long wren]

You have no issues 🫡

[reef token]

tyty

[gloomy ferry]

hey admin I sent a ticket message yesterday but no one has responded to my help message yet. Message code #b8dba2

[long wren]

tickets or ban appeal?

[gloomy ferry]

Yes, but I got banned for no reason, even though I haven't played on your server since the beginning of the month, but I was reported as banned 8 days ago.

[long wren]

appeals take 1-3 bussines days

[gloomy ferry]

Okay, thank you. I hope I will get a reply soon. Thank you for your help, admin.

[long wren]

No im chat mod not admin

[magic edge]

hello

i need to talk to an admin

[cold compass]

any admins?

[somber knot]

why did my whole team get banned for playing with cheater?

[fallow dagger]

cause u play witth cheater

[somber knot]

ur in my team

[long wren]

about banned from server?

@cold compass

[fallow dagger]

can u tell us who was cheating

in sea main

we all got baned for playing with cheater

[cold compass]

yeah

very confused

[long wren]

can you post steam64id ? @cold compass @fallow dagger @somber knot

[somber knot]

everyone talking in chat got banned in my group

[cold compass]

https://steamcommunity.com/id/moirasspraysucks/

[long wren]

!steamid

[glass olive]

Hey, @cold compass

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[somber knot]

https://steamcommunity.com/profiles/76561199210636489/

[fallow dagger]

76561198882550126

[cold compass]

76561199053783498

[magic edge]

https://steamcommunity.com/profiles/76561199079572867/

[long wren]

Then, create an appeal on the website https://rustoria.co/support @magic edge @cold compass @somber knot @fallow dagger

[cold compass]

very helpful

just wanted to know who was cheating

[magic edge]

ye we want to know who was cheating

[fallow dagger]

we made if one gets unbanned do we all get unbanned

[somber knot]

we already did

pls unban us i want to do crazy online

[long wren]

are you guys on same team?

[cold compass]

yes we have no cheater on our team

[magic edge]

yes

[long wren]

You will probably get an answer through an appeal.

[cold compass]

on monday?

[somber knot]

how long in till we get unbanned

can speak to a admin

[cold compass]

can we just get an admin to tell us whos cheating lmao, not a chat mod

[somber knot]

pls

[magic edge]

yes we just want to talk to an admin

if thats possible

[somber knot]

are we just that sigma we have to get banned

[dapper thistle]

https://steamcommunity.com/profiles/76561199402552229/friends/

plz unban me kind sirs 🙏 🫂

[long wren]

have you submitted an appeal?

[dapper thistle]

yeah

im in the same group

[long wren]

ohh

[dapper thistle]

ramesh

I go by king ramesh

sry🙏

[tribal crow]

Fucking scum, unlock me, it's been 4 days since the appeal, I fucked your mouth!

[long wren]

oops

[dapper thistle]

I personally wouldnt unban this gentlemen the way he is talking to you

[tribal crow]

какие разговоры???

That's not how I'm talking to you.

[dapper thistle]

yeah bro gotchu

[tribal crow]

I'm waiting for a 4-day breakup with zero reaction

So when you unban me, I don't understand?????

[fallow dagger]

when u get banned for playing with cheater does the cheater need to be on team ui have main tc or code?

[somber knot]

$50 to unban my whole team

[tribal crow]

there are no cheaters in the team, trusted people, if you need any checks, check. first of all, how could they be banned on the server without checking, etc. where are the additional requests?

Administrators, where are you???

[nocturne badger]

after you said this i doubt youl be unbanned lol but good luck

[dapper thistle]

😂

[nocturne badger]

some people just have no respect for the mods that i assume are doing this for free

[dapper thistle]

👍

[cold compass]

real

check UI before banning a 20 man LMAO

[tribal crow]

administrators are disbanded when???????

[long wren]

It's only been 2 days since you made your appeal

[cold compass]

ублюдок

[tribal crow]

when could 2 days have passed if it's already been 4 days (it'll be 4 in a couple of hours)

да

[long wren]

ah

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cold compass]

u lied either way

how are we supposed to trust this chat mod

[long wren]

I don't care whether you believe it or not.

[tribal crow]

the situation is that you are sitting and doing nothing. you fucking check or whatever, where is the factor that I came in with cheats and I have some fucking cheats

[long wren]

[cold compass]

точно

[long wren]

Im not an admin

[fallow dagger]

do u knwo where wwe can contact them aother than appeal

[long wren]

No, but if you wait here , the admin might be interested in you.

but I'm not sure if there will be any admins around

[fallow dagger]

it says no acces

[long wren]

oh my bad #368790610783764480

[fallow dagger]

ok

could u give a nice word in the admin to drag me and have a chat

[dapper thistle]

🙏

[long wren]

sorry i cant

haha

[fallow dagger]

algh bro

[strange girder]

The temporary ban will remain in effect and will end on 03/21/2025. Thank you for contacting us and have a great day, but why can't I join the server?

[long wren]

please connect to the server and check the expiration time.

[strange girder]

now it has changed to you are banned from this server.

[long wren]

what your banned reason?

[strange girder]

I played with a cheater but I played solo. Maybe because I played with a stranger on the server.

i got banned 7 day

[long wren]

Could you please close the game and try again in 30 minutes?

https://cdn.discordapp.com/attachments/1330325820215922761/1330619101361737728/image.png?ex=67de65db&is=67dd145b&hm=0f0496fc5d718b35893da0133b8e428db72fcafaa00e9c97a79a57b42415a6f7& Isn't the ban expiration period displayed like this?

[strange girder]

It's due

[long wren]

#support message i think spam connect issue

[willow vortex]

Any admins on?

[long wren]

Hello what issue are you have ?

[willow vortex]

i got a play elsewhere ban need to speak with the banning admin

[willow vortex]

Who is the senior most admin on that i can speak with?

[trail vessel]

@long wren Rustoria Sea main

[long wren]

have you submitted an appeals?

[long wren]

which issue you have?

oh i see we dont take reports in discord please make an ticket!

[hexed nimbus]

That ban basicly means exactly what it says you are no longer welcome here

[willow vortex]

Yeah buddy i got this ban message before, and got unbanned so

[swift flame]

How do I make a ticket for a cheater?

[long wren]

!report

[glass olive]

Hey, @swift flame

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

pleaes make an ticket

[willow vortex]

Crazy can you help me out here and point me to an admin that is online?

[long wren]

have you submitted an appeal?

[willow vortex]

This cannot be reconciled by an appeal, i was denied when i appealed the last time but unbanned when talking to the banning admin which was luke

[long wren]

!steamid can you post steamid?

[glass olive]

Hey, @willow vortex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[willow vortex]

yes sir

[willow vortex]

76561198083623980

[long wren]

Okay, just wait for the admin

[willow vortex]

What do you mean by that?

[willow vortex]

whom am i waiting for and what is that timeframe?

[long wren]

Wait for the response to your appeal or if there is an admin around, he will tag you.

[willow vortex]

I think the appeal you are looking at is from the last time i was banned i have not submitted a new appeal as of yet

[willow vortex]

Could you just let me know who the banning admin was so i can message them?

[long wren]

we can't tell you

[willow vortex]

Well can you tell me if that person is at least online? Could you send them a message for me? i cant just be sitting here indefinitely

[long wren]

He will answer you when he has finished his work.

please make an appeals

[willow vortex]

He will answer me in discord?

[long wren]

maybe website?

please make an appeal

[willow vortex]

He said that he will answer me when he has finished his work?

[long wren]

Yes, if you made an appeal

[willow vortex]

Can you just ask him if its okay for you to pm me his name so i can message him, I've made an appeal the last time, that got autodenied with no information given or ability to respond

[long wren]

When you were banned from the last server, what was the reason for the ban?

[willow vortex]

i got the same message play elsewhere, after talking to luke he lifted my ban, but my appeal was autodenied, i only got information by talking to the banning admin

[obtuse dust]

EU Medium is down?

[boreal thistle]

Looks like it, admins are aware and working on it.

[analog pumice]

ZOIDBERGGGG

[long wren]

umm

[willow vortex]

What?

[analog pumice]

eu medium dead server! 0/450 primetime eu

[obtuse dust]

Ok, thanks for the information!

How long will it take? Just like a aproximate number.

[analog pumice]

about 1 hr, memory leak

[twin pebble]

joke?

[willow vortex]

Crazy?

[analog pumice]

no, bad memory leak. please standby

[random iron]

what happened to eu medium

[last lily]

rollback?

[elder knoll]

connect medium.rustoria.uk:28010

[sturdy heath]

1 hr??

[last lily]

[languid mango]

the guys banned us, you can raid the house, everything is open there, a lot of farm, near a fisherman in the desert on the shore p.s. we were banned for having a team with a cheater, my advice is don’t add morons to your team) eu medium

[rough vector]

777?

[cobalt schooner]

connect medium.rustoria.uk:28010

[boreal thistle]

!appeal

[glass olive]

Hey, @languid mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sturdy heath]

COORDS

[languid mango]

near fisher

[sturdy heath]

ok

[languid mango]

in desert

[sturdy heath]

priviet

[languid mango]

fu stupid cheatrs

[ionic wing]

hello what should i do if i buried 5 steshas yesterday and only 3 opened and the other 2 didn't, i know for sure that they are there and i hit them with a mallet a million times

[static quail]

Place fundation over them

[steady yarrow]

v ls please

[boreal glen]

what happened to eu medium
?

[ionic wing]

I can’t because the left wall is in the way

[last lily]

the server have rollback?

[long wren]

Have you submitted an appeal?

[cobalt schooner]

medium When will it start

[languid mango]

R2 come raid there are 2 doors, there is a guntrap, be careful)

[sturdy heath]

check dm

[twin pebble]

alberto callate un rato

[obtuse dust]

Hey can you check your dm

[sturdy heath]

cry more

[willow vortex]

Crazy I have gone that route and i did not get a response. I’ve supported this server for 4 + years have almost 2,500hrs on main alone how hard is it for someone to take 5 minutes to tell me basic justification for a permanent ban?

[fluid fog]

Its EU Medium working?

[lyric basalt]

Your ban is pernament atm, please come back in couple months ask about your ban

[cyan raven]

no working

[analog pumice]

eta on eu medium

[obtuse dust]

Aproximate time for EU Medium?

[fluid fog]

@lyric basalt EU Medium working?

[wanton ruin]

how long to wait for Medium server resurrection ?

[cyan raven]

1 hours

[brave shoal]

@lyric basalt can u cheak pm?

[fluid fog]

its restarted?

[sonic knoll]

@lyric basalt could you answer for ban appeal on this id 76561199823007531 you banned me couple mins ago on 2x vanilla

[cyan raven]

admin！

[last lily]

have rollback

[willow vortex]

May you please hop in the support channel with me and give me what I did for this permanent ban?

[last lily]

?¡

[long wren]

only banning admin can reply

[sturdy heath]

nice cheats

[sonic knoll]

He is the one that banned me

[analog pumice]

eu medium rewipe! wiped today from bot

[willow vortex]

Never cheated buddy

[fluid fog]

wipe?

[cyan raven]

no！

[long wren]

What is the reason for the ban?

[cyan raven]

i am not viper

[analog pumice]

didn't you just get banned? haha

[long wren]

you mean banned reason?

[cyan raven]

[rare bone]

wait is this rewipe fr?

[willow vortex]

Yes

[sonic knoll]

Join discord | Marzy
something like that

[long wren]

Due to internal regulations, we cannot give you a detailed reason.

[long wren]

ahhh

[willow vortex]

Say what!?!

[analog pumice]

standby marzy will be with you shortly please go to waiting for support

[rare bone]

mediium rewipe or what?

[humble stirrup]

read bot

[long wren]

For internal security reasons, we cannot provide detailed reasons for the ban.

[analog pumice]

bot will tell you rewipe or not

[humble stirrup]

"Wiped today!"

[rare bone]

the same with small

and main

[analog pumice]

yup

toria is now 1 day rewipe server

[ionic sigil]

@lyric basalt its ling ling im in support

[long wren]

what happen !?

[willow vortex]

You have to elaborate, what you are saying is not making any sense to me?

[ionic sigil]

idk he told me to go to support

[analog pumice]

it means you were cheating, but they dont share how because then you can evade easier

[cobalt schooner]

Can anyone tell me when EU Medium will start

[sturdy heath]

tomorrow

[analog pumice]

48 mins

[cyan raven]

liar

[analog pumice]

cao

[sturdy heath]

who are you HAHA

[willow vortex]

Lmao I never cheated 2,500hrs on main 6k hours on account playing since 2013

[long wren]

we can't give you a detailed explanation.

[west osprey]

@sonic knoll what did you need

[analog pumice]

i didn't ban you so i cannot speak on it, but if you were banned then you are banned

[west osprey]

@indigo wing what did you need

[cyan raven]

Chinese don't lie

[sonic knoll]

Marzy banned me and said to come discord

[analog pumice]

i am the shock doctor

[brave shoal]

can u cheak dm

[last lily]

but you are something to know how much ghost remains

[west osprey]

This is support- go to #general if you don't need help.

[analog pumice]

i am ghost hunter

[last lily]

JAJAJAJJA bro you are tolling

[willow vortex]

Why can I not get a detailed explanation? If I had broke chat based rules isn’t that simply enough?

[last lily]

trolling

[indigo wing]

Got banned and reason was come to dicsord - Marzy

[west osprey]

IF YOU DON'T NEED HELP GO TO #general

[ionic sigil]

@lyric basalt its ling ling i was told to come here

[long wren]

For internal security

[random iron]

do we know how long till eu med comes up

[cyan raven]

1 hours

[west osprey]

What is your steam ID

[analog pumice]

you said chinese dont liar!!!!!!!!

[last lily]

how many times take eu medium

[long wren]

hello what do you need help?

[analog pumice]

can we get an update on eu medium??? eta?

[rigid mango]

50 times take eu med

[ionic sigil]

i got told to join call am i suppose to talk to someone

[analog pumice]

i need help to when the server will be up!

[cobalt schooner]

When will EU Medium start? I still have a pack of rockets on me

no！

[cyan raven]

sorry~

[analog pumice]

when eu medium start? i need to raid seas

[rigid mango]

50 minutes minimum

[analog pumice]

for his pack of rockets

[sturdy heath]

i got your rockets

[west osprey]

It appears to be booting

[analog pumice]

thank you lorie you a real one

[west osprey]

They will be with you as soon as possible

[analog pumice]

even tho its been booting for 20 mins

[west osprey]

Let me just go kick it and see if I can make it faster

[last lily]

we are admins and i we got your rockets and code thx you bro!

[rigid mango]

You got cooked by some some Chinese random

[west osprey]

Those who type in this channel who don't need support are going to be muted.

[rigid mango]

Why

[west osprey]

People actually need assistance and y'all are spamming

go to general if you want to chat

[rigid mango]

I’m bored

[elder knoll]

please spawn a recycler in my base

[willow vortex]

Internal security? What is my ban that controversial it would threaten the internal security of your management?

[cyan raven]

zzz

[last lily]

bro im in metro with compos i need to know when server start pls approximately

[west osprey]

I can't control how fast the server will boot, nor do I have a magic timer.

[strange stirrup]

you want hear somehting

[analog pumice]

i see people joining med

but i can't join

[west osprey]

It's up

[brave shoal]

Someone cheak Appeal #7b2bb6

[analog pumice]

do we need to restart rust

[west osprey]

I'm not sure, server is up.

[hexed nimbus]

1 to 3 business days just be patient

[warped fox]

Is the server started?

[west osprey]

EU MEDIUM IS UP

[rare bone]

its not

[west osprey]

what is your steam ID

[warped fox]

I still can't get in

[fluid sleet]

we cant

[west osprey]

The server is online

[analog pumice]

eu medium still can't join

[long wren]

@west osprey

[willow vortex]

Posted it in chat if you scroll up I’m away from computer at the moment

[last lily]

its rollback?

[long wren]

here

[west osprey]

if you tried spamming to get in the server, you might have to restart your game

[rare bone]

there is 15 ppl in

its not up prob

i restarted my game and still cant join

[analog pumice]

i restarted steam and game

still can't join, look server only has 15 people online

[west osprey]

I'll message devs, do not spam here about not being able to join

[warped fox]

no server

[last lily]

i give to you 5 minutes

[cyan raven]

it's up?

[last lily]

is prank :))

[last lily]

yes but no

we cant join

[alpine elm]

Чуваки кто даст мне 3 калаша у меня было

Пжпжпжпжпжпжпж

[west osprey]

Devs are aware of the issue with EU medium, it's being looked into

[last lily]

ok thx

[west osprey]

I'm sure you're well aware of why you're banned, AGAIN.

[cyan raven]

thx

[exotic star]

I hope server comes back soon

[brave shoal]

cheak Appeal #7b2bb6 pleas

[willow vortex]

No I’m actually not, why is it so hard to tell me what rule I broke?

[last lily]

You know if there was a rollback?

[undone gust]

Why did I lose my stuff? Says died to myself I was full hp and food

[west osprey]

You've been warned multiple times about your chat on our servers, and were given multiple chances to clean up your chat. Now, your chances have run out and you're welcome to play elsewhere.

[willow vortex]

Could you hop in support channel with me please so I know?

[long wren]

oops

[west osprey]

what is there to be confused about? Do you think what you're writing in chat is ok? lol

[willow vortex]

I honestly don’t even know what I said??

[ember crag]

17 players on medium offlining bases

[analog pumice]

i left all my doors open!

[willow vortex]

I’m just asking you for 2 minutes of your time so I know what things I said were unacceptable? How can I correct what I say if I don’t know which of what I said was wrong?

[opaque bolt]

help I was banned

[west osprey]

Not something I can control, devs are working on it.

[west osprey]

!appeal

[glass olive]

Hey, @opaque bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cyan raven]

it's up

[long wren]

i think you dont need help please move #general

[cyan raven]

guys!

[red fjord]

sup man

mind doing your job ?

[brave shoal]

cheak pleas Appeal #7b2bb6

[hexed nimbus]

1 to 3 business days so be patiënt

[brave shoal]

i don't tolk to you bro

[long wren]

It's true

[undone gust]

Why did I die to myself in the server crash?

[long wren]

It's true

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brave shoal]

yes i now but i need fast i have wipe(

[long wren]

hahaha

[west osprey]

You can appeal on the website lol

[vivid canopy]

@long wren @west osprey Ticket #7ef04a

please fast cheater triple head 1vs 8 all of us

blatant cheating rn sea long

help cheater sea long 1 vs 8 triple head+spray transfer blatant cheating

Ticket #7ef04a

[lyric basalt]

banned

[vivid canopy]

why it didnt show in sea long

anyways thanks if banned

our loots rip he took raid loots

[vivid canopy]

does he have not ban associate? i think the one we raided is his team

they called him

[unique flame]

Hello, I've Identified some cheaters on EU Small is this where I can get some assistance?

[hexed nimbus]

!report

[glass olive]

Hey, @unique flame

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unique flame]

Thank you @hexed nimbus

!report

[glass olive]

Hey, @unique flame

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

click the blue link to go to the support website

[unique flame]

[lunar steeple]

I appealed and now I have no response! It's been 3 days

[long wren]

It has been less than 72 hours since you made your appeal

[urban bane]

check ban appeal pls

[urban bane]

i wrote an appeal on Monday

[hexed nimbus]

did you bother to go back to the page you made it on to see if you got a reply

[urban bane]

i dont see any answer

[long wren]

Is the status of your appeal pending?

[urban bane]

yes

[long wren]

I think you will get a reply within 24 hours.

[urban bane]

thx

[viral escarp]

i got ban foe playng the game can anu1 admin pull me to voiuve chat

@long wren pull me pls

i need to tallk pls

[lyric basalt]

Please make an appeal

[sand ruin]

hey can i talk to anyone for an appeal i just done recently? vc or chat

idm

[rain sparrow]

server rustoria eu main

I can't put a sleeping bag in the bunker

[thorn oriole]

i got a problem i upgraded some floors and my t2 bench is gone what can i do

[subtle gazelle]

i got ban evasion ho can help me??

[hexed nimbus]

farm for a new one

[hexed nimbus]

!appeal

[glass olive]

Hey, @subtle gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

not a problem for support mate

[hexed nimbus]

appeals only go trough the appeal website ,mate

[willow flame]

😂

[fervent crescent]

this server has 5 minutes to return?

[west osprey]

?

[subtle gazelle]

i log in am i unbanned?

[hexed nimbus]

Yes

[hexed nimbus]

You need to appeal

[subtle gazelle]

i do it

and they say try to connet and i connect and i was unbannd

[rocky perch]

Just got killed by a polar bear eu small... Except there was no polar bear

I was in subway

So I think there's one stuck in the walls or something

[wooden glen]

Admin?

[hearty fulcrum]

Player?

[austere perch]

admin

[hearty fulcrum]

player

[austere perch]

why i got ban with cheater

play

[hexed nimbus]

!appeal because you where playing with a cheater in team

[glass olive]

Hey, @austere perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere perch]

but didnt ban cheater

[rocky perch]

And my bag vanished too

[hearty fulcrum]

cheater is banned

[hearty fulcrum]

bags despawn after a certain amount of time

[austere perch]

who

cheater in my team

[glass olive]

Hey, @austere perch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

@hexed nimbus Please let our staff handle the support

[rocky perch]

Not the period of time between my first and second messages, but ty

[hearty fulcrum]

you can ask in appeal https://bans.rustoria.co/

[austere perch]

i did

no one answer

[hearty fulcrum]

perhaps someone has chopped the bag? hard to say without enough details

[wooden glen]

We are on Rustoria US Main and we live right next to a cheater.

Kingforlife30 is my gamer tag

[hearty fulcrum]

only admin who banned you can help. please wait. it can take 1-3 business days

[hearty fulcrum]

we do not accept reports in discord. please make a ticket

[austere perch]

so i cant know who cheating in my team?

bc everyone is play with cheater

[rocky perch]

Admin I think there's a cheater on me because I keep dying to a 'polar bear' like it's some kind of kill aura

[austere perch]

i am so confused

[rocky perch]

But I'm not sure how exactly to report that

Is someone able to speak with me so I can share details?

[hearty fulcrum]

i messaged you

[wooden glen]

were are tickets

[hearty fulcrum]

you can make a ticket at https://rustoria.co/support
please include details, and if you have a clip, that would be very helpful in this situation.

[austere perch]

ty

[dapper girder]

hello i would like to play on your servers again but i cant because of the ban i admit that i played with cheats but i dont use them anymore please give me an answer

[rocky perch]

So yeah nothing will happen, np, just going to hope it's a random bug that happened twice in different places and move on

[west osprey]

?

That's where you make these kinds of reports for us to investigate

[hearty wasp]

report

[glass olive]

Hey, @hearty wasp

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

this channel is so busy constantly that we miss loads, so we ask that if you have an issue you report it there

but you're free to move on if thats what you wish 🙂

[dapper girder]

please your servers are the best in the game I will not play with cheats anymore

[rocky perch]

Except there's literally no way to report this, I already submitted it as bug through f7. That's why I asked to speak to someone, so I can actually explain instead of writing to a wall.

[hearty fulcrum]

The link I sent you is the way to report this. You can speak to us through there.

[rocky perch]

Because I don't know what else to do other than ask if someone can check if there's a bear glitched into the floor

[dapper girder]

I just bought an account on one platform and I just went to the server and I was banned for cheats but I didn't use them help me

[void condor]

Stop buying accounts, that's the help

[dapper girder]

why did i get banned i bought an account and i got banned right away

[void condor]

sa_mur_ai4ikx_x — 16:39
please your servers are the best in the game I will not play with cheats anymore

sa_mur_ai4ikx_x — 16:35
hello i would like to play on your servers again but i cant because of the ban i admit that i played with cheats but i dont use them anymore please give me an answer

Might be the reason you can't play the server

Buying another account isn't going to let you play the server

[dapper girder]

but I won't play with cheats anymore there is no better server and all other servers are very bad please unban me

You'll find out anyway if I'm lying and playing with cheats

[void condor]

No, you will not be unbanned

[dapper girder]

Please

[true chasm]

theres a cheater on us medium

[manic cave]

@void condor, is there a way for me to provide any evidence I can that my team and I are NOT cheating?

[long wren]

!report

[glass olive]

Hey, @true chasm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

Not sharing evidence

[manic cave]

No no, for me to provide you evidence

Anything you may need to help prove it

[long wren]

Have you submitted an appeal?

[manic cave]

Indeedy

Is it just a waiting game now?

[long wren]

please wait for the response to your appeal.

[manic cave]

No problem

[austere perch]

admin

[nocturne juniper]

Admin, some dude is exploiting game features to trap me and idk what else I can do to get out

"kill" in console is not working because of this. Made a report via F7

[half bough]

<@&874995535881326632> made a f7 report and support ticket for proof

[half bough]

rustoria sea long

[void granite]

admins, help me, why do I need to remove the ban?

[worthy juniper]

@lyric basalt look at private messages
PLIS

[humble oar]

can sm1 look at my ticket pls

[void granite]

admins, help me, why do I need to remove the ban?

[sick wadi]

!appeal if you haven't already

[glass olive]

Hey, @void granite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[void granite]

admins please remove the ban

[misty scroll]

Read right above your message

[void granite]

thanks

I left a ticket on the website

I was banned for my vpn, I live in Russia, but YouTube doesn't work there, and then I deleted the vpn.

have you removed the ban? And you can clear the queue, otherwise I don't want to stand again. @misty scroll

@sick wadi

[sick wadi]

We try to handle appeals asap, however it may take up to 1-3 business days to be dealt with

[half bough]

admin please take a look at ticket #77cda5

<@&274971100184576010>

thank you admin

[fervent condor]

i need help

Appeal #fe60f4

[sturdy terrace]

Hey! I get why you want the admins to respond to your ticket now, but the admins prioritize reports and other aadmin activities, before getting to appeals. It usually takes 1 - 3 business days for your banning admin to respond to an appeal

[pallid latch]

How do i appeal a ban that happened a year ago i want to play rustoria again.

[sturdy terrace]

!appeal Submit an appeal through the link below

[glass olive]

Hey, @pallid latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wet gulch]

Still not unbanned

@balmy cypress

https://prnt.sc/0iY-Iz8J4wHt

[pallid latch]

Yeah same with me ngl tho i did cheat but i stopped bc i actually got good at the game

[pallid latch]

Luke is there no chance of getting unbanned if i did cheat in the past but now actually just want to play the game

[wet gulch]

Issue is, I haven't cheated in years cause I moved in with my girlfriend :| I don't want to risk her accounts or etc but my ban remains for some reason

Buying a new pc soon, will get a new ip and try again I guess

Seems unfair that my history is tailing me when I'm playing clean

[pallid latch]

Damn bro

I used to cheat like a year ago but then it got boring asf so i just play legit now on rustafied

[wet gulch]

@balmy cypress Do you guys have a ToS for your Rust server? I'd like to read it

[sturdy terrace]

I understand why you both might be frustrated, but we try and keep this channel to only people needing support. Please head to #general

[sturdy terrace]

Head to https://rustoria.co/rules

[pallid latch]

Stormz

[sturdy terrace]

If your appeal got denied back then that decision from the admins is final.

[pallid latch]

shit damn

[wet gulch]

Oh well, will just try playing via a new pc and ip

[pallid latch]

Im gonna make a new account and spoof then ill play rustoria x

[pallid latch]

just spoof

[wet gulch]

I dont cheat

[pallid latch]

why buy a whole new pc

same with me

[wet gulch]

I need an upgrade anyway lol

[pallid latch]

but i might as well use a spoofer then just play legit

fair enough

Ill be controlling rustoria eu main x

[wet gulch]

So dumb tho: "You got banned on X account X months ago, so if we find out, we'll ban you on your current account"

[pallid latch]

Tbh tho i understand why they dont unban us

[sturdy terrace]

That's usually how it works when you get banned. Playing while having a ban on Rustoria servers is strictly against the rules and is called Ban Evading. I Highly advise against it for both of you.

[wet gulch]

my last message @sturdy terrace, ik we're clogging the channel.

Yeah, I understand it as well, I don't mind, it's their job and they do what they can do best to keep the server safe and clean from cheaters, it's just frustrating playing legit and getting banned lol

[pallid latch]

Stormz thing is you cant track me when i do spoof vpn change ip change discord change EVERYTHING

[wet gulch]

I'm quite certain they can see which IP the account was connected to the server from at what times and etc. So I'm sure they'd pick up on some fishy stuff and just ban you regardless

[pallid latch]

i think all my friends have gotten banned on rustoria but then just spoofed and got unbanned now theyre playing

i just cba buying a spoofer

theyve been ban evading for like a year now lol

[sturdy terrace]

Since I'm not an admin I can't tell you how exactly it works, but the admins will most likely catch you eventually. Now please head to #general. Again Ban Evading is strictly against the rules, and spoofing does not mean you will get unbanned.

[pallid latch]

My bad bro have a good one x

[tardy hamlet]

Hey no rush but can someone let send me the steam profile of the cheater i was playing with. I have no idea who it is. https://steamcommunity.com/profiles/76561199123091690/

[sturdy terrace]

!report Please create a report

[glass olive]

Hey, @tardy hamlet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tardy hamlet]

My fault, i’m already banned on rustoria for association but i wanna know who the cheater is

[sturdy terrace]

The admins don't give out any information about a ban. Your only way is probably trying to remember who you played with and message them

[tardy hamlet]

ahh ok thank you ima have to do some investigating cause idek who 😂

[iron kraken]

brother theres a cheater xxx on us main

can yall please do something

[sturdy terrace]

!report Please create a report

[glass olive]

Hey, @iron kraken

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[iron kraken]

so useless

[rocky perch]

Random bears still killing me across the map

Three different places

Each time they're invisible, no noise, nothing. Just damage.

EU Small - once P2, once trainyard subway station, once R6

Already submitted ticket hours ago btw

[sturdy terrace]

Since you already submitted a ticket, you will just have to wait for an admin to reply. This does sound like a bug from Facepunch/Rust itself though and not Rustoria.

[burnt smelt]

76561199318829314

us low pop

[hard oar]

do rustoria designers text you on steam?

[sturdy terrace]

!report Please submit a report on our website, instead of posting their ID here. This is because any cheater can read this channel too, since it is public, which can make it harder to catch any of the cheaters.

[glass olive]

Hey, @burnt smelt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[burnt smelt]

okay, its a 3 month account blatant cheater

[thorny dune]

No, this is a scam, don't click on any links in this message

[hard oar]

yea was gonna say thx

[thick coral]

i need help from admin theres a cheaters ruining the server

[inner pecan]

!report

[glass olive]

Hey, @inner pecan

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

!report Please create a report on pur website with the link below

[glass olive]

Hey, @thick coral

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cinder olive]

make premium servers 500$+ inventory ty.

[topaz gale]

10x eu no bps PP clan cheating

someone go ban them

esp and aimbot

[glass olive]

Hey, @topaz gale

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ivory otter]

eu small lagging all day long

[polar spruce]

check eu small

lagging so hard

[spiral crystal]

<@&874995535881326632> EU small lag like crazy

[shy remnant]

Forwarding to devs

Thanks guys

[fallen stirrup]

I sent an appeal a few weeks ago for my ban and nothings happened. I have never cheated or scripting or anything but my account got hacked by some guy in frankfurt and traded all my skins away and cheated on a bunch of games including rustoria servers and i have proof of all of this. Im just trynna play the game

[lyric basalt]

!appeal @humble bone

[glass olive]

Hey, @humble bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brittle lichen]

why was i banned marzy

[ionic sigil]

why did i just get banned for cheating imao???

[dense kite]

I keep getting kicked for cheatig

[lyric basalt]

!appeal @ionic sigil

[glass olive]

Hey, @ionic sigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ionic sigil]

fucking stupid

[brittle lichen]

cray cheater

cry

idiot cheater

[dense kite]

it seems like the server is just banning random people

[brittle lichen]

can you please unban me marzy

please daddy please unban me

[raven bison]

Random cheaters *

[dense kite]

nope

ive never cheated and i keep getting kicked

[shy remnant]

!steamid

[glass olive]

Hey, @dense kite

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Make an appeal

[brittle lichen]

i did

76561199068927558

[dense kite]

oh mnb

[ionic sigil]

im making a appeal as we fucking speak and if i get unbanned im gonna have a fucking party

[shy remnant]

1-3 business days for a nanswer

[dense kite]

76561199456243685

not nice words mister

[ionic sigil]

nanswer?

what does that mean

[dense kite]

an answer

[shy remnant]

You asked in it why you were banned

[brittle lichen]

yes

[shy remnant]

So here is your answer: "Playing with a cheater"

[brittle lichen]

can you unban me im legit fun normal player

whop was cheating?

[shy remnant]

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."

https://rustoria.co/rules/vanilla

Ask your team mates

[brittle lichen]

none of them were cheating

[shy remnant]

Well yes one of them is

[brittle lichen]

lol

would you like to pc check us all?

[shy remnant]

Ask them to connect on any rustoria and the one that has "Disconnected: Cheating" is the one

[brittle lichen]

nobody is cheating my friend

[shy remnant]

Nope we don't conduct PC checks

[brittle lichen]

only false bans?

[shy remnant]

Haha ok

[ionic sigil]

doxlin relax realx

[shy remnant]

We don't ban without proofs, now make an appeal and wait for a response to it

[ionic sigil]

ill be unbanned

[brittle lichen]

the fact you banned our farm bot for cheating is insane you should have heard that kid cum when he hit that triple

[dense kite]

my friends account got hacked a while back and his account got banned but i wasnt playing with the cheater

[shy remnant]

looking

[brittle lichen]

first one ever literally

he clipped it six times

yeah this screams cheater xD

[shy remnant]

Wow, stats

[near halo]

Guys, someone help me, my rust keeps giving me problems, I've tried everything

[brittle lichen]

25% accuracy

[shy remnant]

The appeal is assigned to someone, and it'll be answered as soon as possible

[shy remnant]

!gamefiles

[glass olive]

Hey, @near halo

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[near halo]

Disconnected : EAC : Authentication timed out (1/2)

[brittle lichen]

HE MISSED C75% BAOF HIS SHOTS BROTHER LIKE ARE YOU GUYS DRUNK

[shy remnant]

That's an EAC issue

[shy remnant]

Do you even realise that this doesn't mean anything ?

Like, cheaters can have multiple kind of cheats

[near halo]

How to solve this help me for the love of God, I've done everything

[shy remnant]

Cheating is not necessarily having an aimbot,

Now make an appeal

[brittle lichen]

ahhh yes thats how he would farm so much

[shy remnant]

And wait for a response to it