support

[lime quarry]

no problem

thanks

[normal orbit]

lfg channel plz

https://discord.com/channels/274965952116817920/396381129260662785

[rocky trail]

@misty scrollhow long tell im un banned after appeal has been apporved

[misty scroll]

If you keep trying to connect you are just making it take longer

Give it like 20 minutes without trying to connect

[storm tapir]

hi Luke, what should I do if there is such an error when logging into the server?

Disconnected: Come To Discord.gg/rustoria - Luke

[raven bison]

your steamid?

[storm tapir]

why my steam ID?

[raven bison]

so i know which account to look at

[storm tapir]

what? sorry i dont speak english

[misty scroll]

Send your SteamID so he knows who you are

https://rustoria.co/getmyid

[storm tapir]

Thanks for the help

[naive mango]

can you see if i can get unbanned it wont let me make a ticket been 9months

[misty scroll]

You need to put the ID in here

[solar willow]

how do i make ticket

[glass olive]

Hey, @solar willow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty scroll]

What's your SteamID?

[storm tapir]

hi Luke, what should I do if there is such an error when logging into the server?

Disconnected: Come To Discord.gg/rustoria - Luke

[solar willow]

check my ticket pls

[storm tapir]

I have registered on the server's website.It doesn'T help

[misty scroll]

Send your SteamID in here so we can check

Copy paste

[naive mango]

so?

[solar willow]

are you able to check my ticket?

[misty scroll]

The answer in your appeal was quite clear. Your ban will not be removed.

[misty scroll]

Chill

You are not the only one making tickets

We will get to it

[storm tapir]

76561199268978062

[misty scroll]

Can you message @balmy cypress with this information please?

[late matrix]

hey updates with my issue

76561199186711836

[long wren]

what issue are you having?

[torn heart]

i want to message luke

[late matrix]

you helped me yesterday

it says im not banned on the webite

but im banned in game

[long wren]

ah

[warm cove]

why did my appeal get denied

[long wren]

your hacking banned?

[warm cove]

play with cheater, had no clue he was cheating

[misty scroll]

You should be able to join in ~15 minutes or so

[misty scroll]

Feel free to do so!

[rain peak]

hey, i was wondering if i can get unbanned on rustoria? i've got a false steam ban in rust but they removed it soon, and im still banned on the server, my nickname is - alexander anderson

[warm cove]

met him in the server and played with him, asked him multiple times if he was beacue i was a little sus, but he always said no

[glass olive]

Hey, @rain peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limber isle]

is there a suggestion area for servers? like on things to tweak as far as the mods go?

[torn heart]

he ignores me

[limber isle]

lol #feedback-suggestions nvrm

[long wren]

!appeal

[glass olive]

Hey, @rain peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[warm cove]

what do i do if my appeal got denied but i wasnt cheating

[raven bison]

you weren't banned for cheating

you were banned for playing with one

and your ban is only temporary

[warm cove]

how long is it

[raven bison]

it should tell you when you try to connect 🙂

[warm cove]

ill try

but is there anyway i can get unbanned now

becasue i didnt know he was cheationg

met him in the same server

[languid halo]

<@&874995535881326632> <@&274971100184576010> BR main lagging and roll back

[raven bison]

it doesn't matter if you knew or not

you cannot get unbanned until it expires

[warm cove]

okay

[raven bison]

i'll look into this

[warm cove]

but im banned on all rustoria for 7 days correct?

[raven bison]

yes

[warm cove]

okay

thanks for the help

[raven bison]

no problem!

[raven bison]

this appears to be resolved now

[signal otter]

im stuck inside a wall in outpost wtf

[raven bison]

server?

[signal otter]

us long

its me and 2 other guys

[long wren]

f1 kill

[clear galleon]

Just wanted to let you know thank you for addressing my ticket

I appreciate it

[red herald]

Why am I banned for playing with cheater?

[lusty moss]

Where can I appeal

[hearty slate]

Hey admin anychance you can get a quick look into Ticket #0abfc3

Massive clan just hiring cheaters

[red herald]

!appeal

[glass olive]

Hey, @red herald

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp wagon]

admin never responded to me

cant make another appeal

someone please talkm toi me

[shell terrace]

I NEED admins to help my friend

[lyric scarab]

i need help

invisible player is blocking me from building <@&874995535881326632> <@&274971100184576010> "darius"

[storm elm]

!report

[glass olive]

Hey, @lyric scarab

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric scarab]

!report

[glass olive]

Hey, @lyric scarab

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lyric scarab]

can't u just tp and remove him?

[storm elm]

You should make a ticket and let a admin help you

[open grail]

Is he invincible or invisible

[lyric scarab]

invisible

[strange wraith]

Invisible. We can't place a foundation

[open grail]

Did you beat his brains in with a rock yet

[strange wraith]

He's not there

[storm elm]

Probably a bug than

[strange wraith]

But we get the tooltip that we're being blocked by a player

[lyric scarab]

darius is a bug?

are u kidding me?

[open grail]

Try jumping on him and moving him maybe ?

Otherwise it's a bug

[lyric scarab]

HE'S NOT THERE

it's an invis player bro

[sharp wagon]

Hey can I get some admin support

[pliant spear]

How do i appeal a ban?

[tawdry cedar]

@raven bison Ticket #e6d1f3
PLEASE help

cheater 16 hours played with in day last activity 5 months ago before yesterday

[glass olive]

Hey, @tawdry cedar

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tawdry cedar]

<@&274971100184576010>

[dawn lantern]

can i report a cheater in here i have a clip

[long wren]

!ticket

[glass olive]

Hey, @dawn lantern

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

We do not accept reports here.

[long wren]

please upload the video to youtube or streamable and add clip link when making a ticket

[dawn lantern]

ok ty

[dawn lantern]

it says "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown." does that mean it worked?

[mystic echo]

u check appeals soon? or how much more longer i have to wait and have suicidal thoughts and depression bc i cant play (im way to addicted)

[long wren]

It looks like you may not be able to create a ticket for a while because the attachment size is too large

[long wren]

when did you make appeals?

[mystic echo]

30 long hours ago

[dawn lantern]

ok i made a ticket

[long wren]

appeals take 1-3 bussines days

~72 hours

[hearty slate]

Ive made a ticket and no one is responding Ticket #0abfc3

[mystic echo]

silly rules/times tbh

[long wren]

Tickets are processed sequentially so they will be reviewed as quickly as possible.

[hearty slate]

Its been a entire day and hes hard cheating

legit blatant cheats shooting through rocks and ground

Ive made tickets on him before but he always goes off before they can see

Please admin look into it

[pliant spear]

@long wren how do i appeal a chargeback ban? i have been told to come to the discord but im not sure how

[long wren]

your reason come to discord - ???

[pliant spear]

I got told too on my appeal on the website

[long wren]

Who told you to come?

[pliant spear]

Rustoria Admin
• Today at 12:22 AM •
Admin
Hello, you can appeal this ban in discord.gg/rustoria

oops mb

but that

Appeal #8b8cc2 thats the appeal too

[long wren]

appeals take 1-3 bussines days

[pliant spear]

but i have been told to come to the discord?

i dont get it

[long wren]

You will probably get an answer through an appeal.

[pliant spear]

okay thank you, i hope so been almost 2 years since the ban

[hallow gull]

!appeal

[glass olive]

Hey, @hallow gull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hallow gull]

how to check still standing appeal tickets? im not sure if mine was approved or not

[balmy moss]

Why

[hallow gull]

!report

[glass olive]

Hey, @hallow gull

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

https://rustoria.co/support You can check it through the website

[balmy moss]

@long wren

[long wren]

I think it was disabled though. I don't know why.

[hallow gull]

i cant submit screenshots or evidence on a ticket

[long wren]

why cant

[timber raven]

what time done 5x eu wipe?

[long wren]

#server-info

[hallow gull]

i had an appeal, got a message on the appeal by an admin, but i can only message back, there is no area to add files

[long wren]

screenshot or clip?

[hallow gull]

screenshots

[long wren]

https://gyazo.com I think you can upload a screenshot to this, generate a link and add it to your appeal.

[fierce lily]

Can any moderator see my messaged?

<@&274971100184576010> can you check my temp ban for "playing with a cheater" it said it would be over by 7 days and i already submitted an appeal and even they told me it would be over with by 7 days.

[long wren]

close the game and try connect again in 30 minutes.

[eternal bloom]

yo <@&274971100184576010> could we possibly not allow accounts that were first seen on rust servers 2 days ago onto rustoria servers? 76561199743122847

[fierce lily]

does it take time to register like is 30 minutes accurate? @long wren

[long wren]

Are you suspecting him of being a cheater?

[fierce lily]

brotha

[long wren]

i think spam connect issue

[eternal bloom]

no i think the 2 day old account is legit

he has some weird bug where he is wearing a facemask but still has nvgs

except his nvgs are special nvgs that see around buildings

[fierce lily]

im still banned <@&874995535881326632> can someone fix this crazy doesnt know what hes talking about

its been 7 days and the temp ban is now a permanent ban ?

[long wren]

please dont tag admin 🙂

[fierce lily]

please give me some useful advice or get an admin urself 😀 @long wren

[long wren]

Wait 20 minutes without doing anything and try connect again

!steamid

[glass olive]

Hey, @fierce lily

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fierce lily]

76561198967710557

[wary pendant]

hello

[long wren]

Hello

[wary pendant]

can i get support im on the voice

[fierce lily]

i sent my id

[long wren]

umm what issue are you having

[long wren]

#support message

Try connecting in 20 minutes and if you are still banned, come back again

[fierce lily]

will do thanks

[wary pendant]

i was on, but not playing and i just start playing and half of my base it dissapear icluding door, and there where not exploxive

just like 3 box a locket and my workbench idk if it was a bug or a hacker but its weird

[long wren]

which server?

[wary pendant]

main us

weekly

[long wren]

lost workbench and 3box rocker?

[open grail]

3 boxes and a locker i think he means

[wary pendant]

yes 3 boxes a locket and workbench

[long wren]

your solo play on us main?

[wary pendant]

sorry i did not undertand what you ask, like if play solo, or i only play on us main

[long wren]

i mean play solo

[wary pendant]

yes im playing solo

[finite cradle]

need to talk to a admin

[long wren]

about cheater or ban ?

[finite cradle]

about a ban

was temp eac banned for 2 weeks and after 3 weeks im back and im still banned on toria

[fierce lily]

@long wren can i try launching now?

[finite cradle]

think this is an error

[long wren]

Ban appeals can only be processed through the website

!appeal @finite cradle

[glass olive]

Hey, @finite cradle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[finite cradle]

i know i already talked to them

[long wren]

need 10min

[fierce lily]

its been 20 mins should i launch?

[long wren]

Yes you can try it

[brazen drift]

<@&274971100184576010> hola alguien que pueda solucionar un problema por lag en el br long

[gaunt raft]

Hi @long wren , are u fine?
Do u know why BR long lagging so much today?

[finite cradle]

at the time of the ban they said after the 2 weeks i will be unbanned @long wren its been 20 days now and im playing again

just need to be unbanned

cuz its permanent for some reason

[fierce lily]

okay its working

[long wren]

[finite cradle]

@long wren i submitted appeal 20 days ago

76561198070619611

[long wren]

What is the status of the appeal?

@gaunt raft @brazen drift still lagging on br long?

[brazen drift]

In the long br it slammed and a combat helicopter crashed on me. I have the clip.

[finite cradle]

suspended and it says this appeals suspension has expired

[long wren]

Yes, the appeal you sent is from 3 months ago, and I would like to know the status of the appeal I sent 20 days ago.

[finite cradle]

my bad wrong screen

i sent the right one

u can check my profile i am not eac banned

76561198070619611

[long wren]

you can make an appeal? or cant?

[brazen drift]

@long wren In the long br it slammed and a combat helicopter crashed on me. I have the clip.

[long wren]

um what do you want with your clips

[finite cradle]

<@&274971100184576010>

[brazen drift]

@long wren If I can't do a role back or something that gives me back my helicopter, there can't be so much lag on an official server.

[long wren]

We cannot return your lost loot.

[long wren]

If there is a admin around, he will help you.

[brazen drift]

@long wren So the lag needs to be fixed, this can't be happening.

[long wren]

and please dont tag admin

[brazen drift]

@long wren So they can't make me get a new heli. I'm at the oil plant and can't return because of the lag.

[long wren]

I think lagging can happen even if we have the best host.

[brazen drift]

@long wren Delays may occur, but not like the ones that are happening these days. This is the third helicopter I've lost due to server lag.

[sturdy oracle]

<@&874995535881326632> VPNban76561199165433768

[sturdy terrace]

Hey! Rustoria doesn't ban/whitelist VPN. What disconnection message are you getting?

[zinc bloom]

a guy in voice chat called me the nword 2 times is that bannable?

[long wren]

we dont moderate voicechat

[zinc bloom]

so even though i have a clip of him doing it. its not worth reporting?

[long wren]

Yes but you can try it

[zinc bloom]

thats wild but ill try ig

[long wren]

!ticket

[glass olive]

Hey, @zinc bloom

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crimson tendon]

Why is eu low pop offline for 30 minutes ?

[sand tundra]

could someone tell me who i played with to get me banned?

so i dont play with them again

i am genuinly confused

or tell me where to go to talk to someone, perhaps?

[long wren]

[sand tundra]

my username is gazooka

[light orbit]

@long wrenany way tickets can get responded quicker?

[long wren]

There is no other way

[sand tundra]

how do i file a ticket

I want to know who i played with is cheating

[crimson tendon]

eu low pop still offline

[gloomy sparrow]

!appeal

[glass olive]

Hey, @sand tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

Ask for it in your appeal

[north pendant]

can u pls look my appeal, #0aafc1, i rly want to play but i cant cause of mistake ban. Hope no one will raid me while i m offline

[long wren]

only banning admin can reply to your appeal

[north pendant]

thats sad, hope he will unban me soon. What is the approximate waiting time for review?

[long wren]

appeals take 1-3 bussines days

[north pendant]

like, how long should i usually wait?

[north pendant]

damn, someone raid me 4 sure, what should i do then?

[long wren]

You just have to wait until you receive a response to your appeal.

[north pendant]

ok, thanks, I have one last question. I have the last 10 minutes of the recording before the ban, including the ban itself and the exit from the server, can I use this as evidence in my favor? Should I attach this video sequence to the appeal?

[north pendant]

like nvidia shadow play if u know what i mean

[north pendant]

like not exit from server but disconnect

[long wren]

If you think that the video is enough evidence to get you unbanned, you can file an add appeal.

[north pendant]

ok, thx 4 help

[long wren]

Upload your video to youtube or streamable and add the link.

[frail wedge]

Anyone know why Rustoria disabled Rust+?

[valid pike]

Ticket #941202 ff

[light hemlock]

Hello, today I played on the background of Rustoria, Monday EU, then I go in the evening and it says cheating, I don’t play with cheats and I don’t know what to do, I go to other servers without problems

[long wren]

!appeal

[glass olive]

Hey, @light hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light hemlock]

<@&274971100184576010> please help me i was banned on Rustoria EU Medium even though i have never played there

[hexed nimbus]

!appeal

[glass olive]

Hey, @light hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

@light hemlock Have you read this?

[north pendant]

what should i do, i didnt accept with that, help me

[north pendant]

denied the appeal for nothing

i can send video 4 u so u can watch how it happened

[north pendant]

i want to appeal again so some other admin can check the ban

its 1 min before ban

i can proof some of my kills on server before

ready to pass the cheat check as well

[hexed nimbus]

If your appeal gets denied its the final decision and time to find somewhere else to play im afraid

[north pendant]

yep but normal servers will not allow me 2 play in them cause i have ban on your, why there is no explain why i got banned

[hexed nimbus]

The dont share proof to make dumb cheaters get wiser on how the got caught its just that simple

[north pendant]

they would see that i have cheat ban on your server and they will ban me automaticly on their

is there ANY option to reappeal, i want 2 know why i got banned, whitch moment was suspicious

[hexed nimbus]

You had your appeal it got denied time to move on

[hexed nimbus]

Thats why you should think of that before you start cheating

[north pendant]

hah, i didnt cheated at all

[hexed nimbus]

Then why you get banned and denied a appeal ?

[north pendant]

idk

thats why i ask

u can look video btw

my killtab says all

i died more then killed, i played like 1-2 days

[hexed nimbus]

And that clip proof absolutely nothing lol worst i didnt cheat proof ever

[north pendant]

you right, it proofs at least that i didnt cheated at that moment

but i still want 2 know ban reason

[hexed nimbus]

So you admit now you did before that. Lol typical dumb cheaters. Enjoy your day mate

[north pendant]

was it report or was it something other, i rly wasnt cheating thats why im kinda sad

[north pendant]

lol, where did i said that i am cheated

[hexed nimbus]

Ban reason : hacking as the ban message says

[north pendant]

when i appeal i want to know details why

[hexed nimbus]

Quote: it proofs atleast i was not cheating at that moment.

[north pendant]

how arent u understand it

[north pendant]

yes but i didnt cheated at all

[pastel frost]

U know how long playing with hacker ban is ?

[hexed nimbus]

First time 7 days but if there is absolute proof you knew it could be more or perm but normally 7 days

[pastel frost]

Oh alright

Do i loose all my bps or not ?

[hexed nimbus]

No

[north pendant]

.

[long wren]

hacking ban and your appeals was denied? @north pendant

[north pendant]

hello, yep but i wasnt cheated at all

ready to pass the cheat check

at least no one explained why (ticket, suspicious behavior, etc.)

[long wren]

Unfortunately, your appeal has already been denied so there is no other way.

[north pendant]

but i didnt cheated at all, why should i have ban its rly sad like

i want 2 play on server but i cant because of the mistake the guy who banned me

there must be at least something i can do

i can explain all i did, u can check logs, i have more deads than kills, i didnt played a lot on the server

[hexed nimbus]

You made the appeal it was denied time to move on mate

[north pendant]

u r not asked mate

stream better

[north pendant]

i will after i become the explain why i got banned

[hexed nimbus]

Dont use cheats you wont get in trouble

[north pendant]

cheating is not only wh aim etc

[north pendant]

u are not asked btw

so go better stream good boy

[hexed nimbus]

You got banned for cheating as the message said the wont provide proof to you as to not make cheaters smarter in understanding how the got Caught to try and bypass next time

[north pendant]

not asked, u r not even admin, go stream mate)

[hexed nimbus]

Yup not staff no more but still know how it works good day mate

[north pendant]

leave me alone good boy

enjoy your game

[hexed nimbus]

Enjoy the ban and find a new server. Cya

[north pendant]

aufwiedersehen)

[delicate storm]

i reported you. your hacking

[north pendant]

nickname?

[delicate storm]

your not gonna report me

[north pendant]

xD why should i little boy

[long wren]

You have already had your account reviewed through an appeal

So the appeal was denied because there was 100% evidence.

[north pendant]

rly sad, i wasnt cheating have a good day

[north pendant]

last question, cheating ban meaning ban on all rustoria servers?

[long wren]

And Mighty Mike he was also a rustoria staff so what he said is also true

[long wren]

Yeah

Rustoria's mod, community, and vanilla are banned from all servers

[hollow hornet]

Hi is here anyone to help ? I won Rustoria giveaway on TikTok winning 1 month vip on all servers but no one is answering me it has been over a day my name on TikTok is agata_rust

[thorny dune]

Hello there, I'd recommend opening a #payment-support ticket for this, the team there will be best suited to help you

[worn spade]

A Chinese cheat team in N4 raid

We will be found in any location

[hollow hornet]

Thank you 🙏

[hexed nimbus]

!report

[glass olive]

Hey, @worn spade

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[valid tide]

Hello, a cheater wipe in eu low pop has been playing since the beginning! We keep running into him and he annoys us a lot. Can you please check this Ticket ID? [Ticket #96de9d]

[hexed nimbus]

Tickets get looked at in order the came in so be patiënt

[valid tide]

Please hurry, we have been reporting the wipe since the beginning! And still playing 😡 Thanks a lot!

[frail wedge]

Anyone know why Rustoria disabled Rust+?

[pastel frost]

Pay2win

[frail wedge]

shut up, i´ll use smart switch over these.

[dense delta]

why i cant connect its say disconnected all time

[sand tundra]

MODs, thank you for your help! Y'all are amazing!! How will Rustoria reach out to me with the reply to my appeal? I just want to know who I played with is cheating.

[fresh hollow]

yo i died as server was restarting got my gun and backpack but my loot disappeared is there a way i can get it back or no

[hexed nimbus]

Yeah just start farming again

[fresh hollow]

ur reply is useful and ur not retarded

[long wren]

#looking-for-group

[vale matrix]

CHECK TICKETS

[sinful agate]

76561199411632823 is a cheater ont surtoria mondays

[hexed nimbus]

!report and dont call them out here in public as the can also read this

[glass olive]

Hey, @sinful agate

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gritty lichen]

SEA long has intense rubberbanding atm

please fix

[umbral dust]

hello admins, please check on SEA Long, it is rubber banding like crazy
you capped pop to 250, removed scientists which is half the loot in t3 monuments, and NPCs dont move
and our gameplay still suffering

this is like the 6-7th wipe this is happening

[sharp wagon]

I still haven’t gotten help from an admin and it’s been 9 months

[hexed nimbus]

Help with what ?

[sharp wagon]

A ban appeal that was responded to once and suspended

[sharp wagon]

Referring to these messages and this appeal

Yes I have tried reaching out to the person who responded to my ticket, multiple times

[exotic quail]

im getting raided rn please look at my appeal please - #79290f

please anyone

[thorny dune]

Only the banning admin is able to deal with your appeal, they will take a look and reply as soon as possible

[river basin]

who can help ?

@thorny dune @hearty fulcrum @west osprey

I do not know the reason for the ban and it was 36 months ago, can you help?

ti's ban evasion

how i can appeal it?

[sturdy terrace]

!appeal

[glass olive]

Hey, @river basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vale matrix]

Ticket #455168 check this ticket pleae bro super blatant and he took rockets from us

literally only hits heads on my rfiendwe have 2 ss of combat log

only heads on me aswell when he countered our raid

<@&274971100184576010>

[runic marlin]

Will be looked at as soon as possible

[vale matrix]

thanks

[radiant plover]

!ticket

[glass olive]

Hey, @radiant plover

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[echo prism]

!report

[glass olive]

Hey, @echo prism

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[left pilot]

Hello just got bummed by a cheater with 120 hours. How do I get this loked at urgently as they're raiding us

[runic marlin]

!ticket

[glass olive]

Hey, @left pilot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[left pilot]

is it possible to expedite this process at all? I have logged it

its a level 0 steam account, with a vac ban I don't know how he's even on the server lol

[runic marlin]

Afraid not, we go through tickets in the order they come to make it fair for everyone

We don't monitor bans for other games

[left pilot]

Ok, thanks for getting back to me. I'll wait for the report to get to you 🙂

[runic marlin]

[vale matrix]

LLLL 123

[left pilot]

Trust the process, thanks for sorting that out

[runic marlin]

Ah you reported 123? 😛

[left pilot]

I don't wanna name drop but I reported one of the ones that just got banned yea, but not 123

[runic marlin]

[tawdry cedar]

<@&274971100184576010> <@&874995535881326632> <@&393554009799000064> Ticket #bbec78

[solid geyser]

please be patient appeals takes 1-3 business days for a response may sometimes take longer

[hexed nimbus]

Only appeals take 1 to 3. If its a report it would be asap

[solid geyser]

oooh oops missread that so hard

i thought it said appeal

cheers mike

[hexed nimbus]

It could be a appeal but as he only Provided a ticket number it could be a report or a appeal

[solid geyser]

no i think appeal says appeal then number if im not wrong

[burnt rapids]

@solid geyser Question

[solid geyser]

yo

[burnt rapids]

is Turret Greifing allowed?

[hexed nimbus]

Part of the game

[solid geyser]

^

[burnt rapids]

I mean, I cant leave my base or nothing

cant play the game

[solid geyser]

i feel the pain

but all i can recommned is get compound bows

[burnt rapids]

No like, I cant leave my door lol. When I open it I die instantly there is no shooting it

[solid geyser]

and bow them out but other than that i cant do anything nor can an admin as its allowed

[solid geyser]

u can try barricading it as soon as u walk out

[hexed nimbus]

Well tbh thats your problem as you should have prevented it from happening or took measures to not let it happen ( external TC for example )

[burnt rapids]

Bro no one here is talking to you

Stop mini modding im not talking to you

[hexed nimbus]

Eh and whats this message you just send me then

[hexed nimbus]

What server and what grid ill come add some more

[solid geyser]

he has a point but like i said i can only recommend how to deal with it and prevent it

[burnt rapids]

I get that, I wasnt coming here all salty I was just asking if its allowed

[solid geyser]

ahh no worries mate good luck

[hexed nimbus]

[distant grove]

last time i cheated was 5 years ago and got my appeal denied 😂

[winter rampart]

player 1

[hexed nimbus]

Well once Caught its permanent regret 5 years later is no excuse and should have tought about the consequences then and not now

[mild fjord]

hey, i got baited into saying saggin for a base in chat, can i get unmuted 😄

[hollow hornet]

Yo can someone please respond on my payment ticket

[sinful trout]

Is there anyway I can get an admin to look at my appeal, I am very upset rn

[normal orbit]

Ticketls will be handled in the order they are received, an admin will get back to you as soon as possible.

[hexed nimbus]

Appeals can take up to 3 business days

[paper gyro]

i have linked all my stuff but it still says i need to link them

[light hemlock]

My internet went down and now I'm being kicked from the server

[boreal thistle]

Try making a ticket here: https://discord.com/channels/274965952116817920/883058174570135572

[stray pollen]

can someone pls look att my appeal i send on the website? Appeal #510636

[normal orbit]

Appeal tickets are handled in the order they are received, it usuually takes 1-3 business days for a response but can sometimes take longer

[rain peak]

bro check appeals, please im waiting for days

Appeal #379b3c

[blissful jackal]

Hello admins, I just reported a player using a hack, please take a look. I reported it on F7 and on the rustoria website

[glad cosmos]

!appeal

[glass olive]

Hey, @glad cosmos

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[burnt rapids]

where can I submit a ban appeal

[sharp wagon]

Can any admin help me? Please don’t respond and say make a ticket chat mods, this is past a ticket

I literally cannot make another ticket

[gloomy sparrow]

!appeal

[glass olive]

Hey, @burnt rapids

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

If you explain what you need help with you will most likely get help faster

[sharp wagon]

I’ve done that already

[sharp wagon]

^

To no avail

[cunning goblet]

@thorny dune Hello 🙂 I sent you a dm as you asked for.

[hollow vapor]

Im community banned how do I make a ban appeal

[solid cove]

admin

I was prompted in the game to come to this channel

What do I need to do? I'm not very good at using this software, who do I need to contact?

[long wren]

Rustoria banned right?

or?

[quiet ravine]

hello, I would like to make a ban apeal, but at the site it lists that I have no active bans

[long wren]

!steamid Then you have to wait until the admin tags you.🙂

[glass olive]

Hey, @quiet ravine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow vapor]

Yes when i logged into server using vpn i was benned for cheating, i dont have any active bans im just using vpn bc im in america and play eu servers. My main ip isnt banned i played yestarday on tinity but i use vpn for rustoria bc ping

[quiet ravine]

76561198356332601

[long wren]

!appeal

[glass olive]

Hey, @hollow vapor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

did you make appeal?

[hollow vapor]

im community banned on steam i cant use that

[long wren]

ah

[long wren]

!steamid #support message

[glass olive]

Hey, @hollow vapor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow vapor]

https://steamcommunity.com/profiles/76561198986491815/

[long wren]

If there is an admin around, they will review your account. This may take some time.🫡

[hollow vapor]

youre the best crazy

[mystic echo]

how much more for appeal check been 3 days now it says

[open grail]

What's the ticket id

[hexed nimbus]

Did you check back om the same page you made it on ?

[open grail]

Its been 2 days today being the third should be looked at by today

[mystic echo]

so its 1-3 days but the 3rd day counts as it ends?

or what im getting wrong

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp wagon]

I still need an admin

an actual admin to respond to me please

[long wren]

about a cheater?

[sharp wagon]

no about an appeal that was suspended 9 months ago

and got no response

from the admin that responded and suspended to the ticket

[long wren]

when did you make appeal?

[sharp wagon]

9 months ago

[long wren]

and appeal was denied?

[sharp wagon]

suspended

and i havent been able to get into contact with the admin that had said to add on discord

[sick sleet]

Am I able to talk to an admin about a cheater who i have a clip of

[stiff meteor]

!report

[glass olive]

Hey, @sick sleet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sick sleet]

The website is just stuck loading after clicking next to submit it

[stiff meteor]

I would try it in another browser if possible. It seems to be working for me right now.

[open grail]

file could be too big upload it to youtube on private and add the link

[sand tundra]

So am i ever going to know who i played with to get me banned for "cheater association"

Ive wrote in the discord, ive filed an appeal what else can I do to make sure this doesnt happen again

I love yalls servers so if anyone could lmk it would be awesome

[long wren]

!appeal

[glass olive]

Hey, @sand tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open grail]

get everyone in your team to show you their ban reason is what id do, even if they dont show you its a process of elimination

but we dont share ban information ourselves

[sharp wagon]

Can someone please get me in touch with an admin

[open grail]

!ticket

[glass olive]

Hey, @sharp wagon

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open grail]

did you get a ban message saying come to discord?

[sharp wagon]

It is impossilbe for me to create another ticket

I literally need an admin

[open grail]

you can always create a ticket you cant make another ban appeal

[wispy dirge]

What's up?

[sharp wagon]

IN here or on werbsite

OK i got banned like 4.75 years ago for entity spam on 10x, 9 months ago I appealed the ban and was told to reach out to loriemagpie on discord, which I did 2 times

[dull dagger]

question can someone help me with a cheater clan

[sharp wagon]

Fast forward to now and I have kept trying to dm yesterday and today to no avail, which is when Ive been asking in here

[dull dagger]

because there were reports and they didn't give anything

[sharp wagon]

this is my appeal it is suspended and i cannot create another

[wispy dirge]

You will need to wait for @west osprey to reply to your DM, or reach out to you here.

[wispy dirge]

Didn't give you anything as in what?

[sharp wagon]

Ok well shes been online multiple times while I have DM'd her and I havent gotten a response, so with wipe tommorow I was hoping to atleast know if I can play

I get it isnt her job and she probably likes to enjoy her own time but yeah

[dull dagger]

in the sense that there was a raid and from the beginning guys were running around, there were reports from 3 teams and unfortunately we all lost to them

[wispy dirge]

with the amount of DM's and pings we get as admins, DM's can sometimes take a while to get through.

[wispy dirge]

We do not provide lost loot, sorry.

[sharp wagon]

I understand, but like i said with wipe tommorow I wouldve hoped to hear back :\ Thanks for your time

[dull dagger]

I know

I'm more interested in the fact that they're proud of it and that's more off-putting to the server

[shell terrace]

@west osprey Hello!

can you help my friend

hes needing help with his appeal

[wispy dirge]

Same friend as above?

[tardy ice]

yo, can u help me?

[covert cliff]

where can i appeal a ban

[long wren]

!appeal

[glass olive]

Hey, @covert cliff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

Hello what do you need help?

[dusty saddle]

!appeal @tardy ice

[glass olive]

Hey, @tardy ice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty saddle]

!appeales @tardy ice

[glass olive]

Oye, @tardy ice

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[quartz shuttle]

I need an admin asap

[long wren]

about an ban appeal?

[wispy dirge]

What's up?

[brave rock]

<@&274971100184576010> any admins?

[wispy dirge]

Whats up

[brave rock]

pm

[wispy dirge]

?report

[glass olive]

Hey, @brave rock

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorn ridge]

can i speak with an admin i already put a ticket in and i have a clip

i need help

[long wren]

about cheater?

[thorn ridge]

yes, we just lost so much loot is there any way we can get it back i have a clip ?

[long wren]

Unfortunately, we cannot return the loot.

[thorn ridge]

why not that was all out of my control

[hearty fulcrum]

We do not accept reports through Discord. You can use our ticket website to submit evidence along with your report https://rustoria.co/support
You can upload your clip to Youtube, Streamable, Medal, etc, and paste the link to the clip in your ticket.

[long wren]

If you know the cheater's base, you can raid them when they get banned.

[thorn ridge]

raid him with the loot he took ?

[long wren]

First of all, the admin cannot interfere with the gameplay.

[ornate palm]

is sea long lagging? every 5 or so mins me and my duo get stuck rubberbanding in place for anywhere from 1 - 5 mins

[gritty lichen]

Yea that has been happening intermittently since wipe

It’s an ongoing issue with their server provider

[ornate palm]

but idk how it works because when its happens with me i swear other players are moving fine like ive been in fights where we are lagging and cant move but they are just fine pushing us

[gritty lichen]

Could also certainly be on your end as well.
Tough to say.

[ornate palm]

yeah i thought it could be but not just me same thing happens to duo at same time

but could maybe be server connection to players in aus?

smth like that

[gritty lichen]

That’s possible

[hearty fulcrum]

@gloomy iris

can you hear me? do you need help? @gloomy iris

[gloomy iris]

map

[hearty fulcrum]

which server?

[gloomy iris]

.co seamain

[hearty fulcrum]

map right now? or map for next wipe?

[gloomy iris]

Next time

Do you have a voting address

[hearty fulcrum]

https://rustoria.co/maps/vanilla_main_sea

[gloomy iris]

thank you

[mossy mulch]

can i get a admin to accually reply to my ban appeal not just deni it with out any explination like fuck this is why you need more admins

[wispy dirge]

Appeal number?

@mossy mulch

[long wren]

ah i remember you lol

[mossy mulch]

9f3dee thats the number

[wispy dirge]

You were given an explanation and were told when you can re-appeal.

[mossy mulch]

i did

i re appeald when my ban hit 180 days and thats was 15 days ago and got no responce

[wispy dirge]

I'll reach out to the banning admin and talk with them about it.

[mossy mulch]

thank you i appreciate it

[brazen agate]

How do I make a ticket with admin?

[long wren]

!ticket

[glass olive]

Hey, @brazen agate

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brazen agate]

!ticket

[glass olive]

Hey, @brazen agate

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[brazen agate]

It's not something I can do with an f7 report 😭

This is so dumb

[hexed nimbus]

Click the blue link

[long ruin]

!ticket

[glass olive]

Hey, @long ruin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gloomy sparrow]

Communicating with an admin through f7 would be horrible considering there is no way for you to respond

[brazen agate]

exactly

[gloomy sparrow]

Then why call it dumb

[serene tartan]

@hearty fulcrumcheating 123 id：76561199781246943

need help

@glass olive

[long wren]

!ticket please make an ticket

[glass olive]

Hey, @serene tartan

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

reports are not accepted here.

[glass olive]

Hey, @long wren

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[serene tartan]

Where do I go to report it

I pressed "f7" in the game to report it

[long wren]

website

[serene tartan]

But the cheaters are still around

Which website is it

[long wren]

It's no different from F7 or ticket.

[serene tartan]

Which website do I need to report it to

[long wren]

https://rustoria.co/support

[fiery lily]

I'm done looking for Marzy to unblock, why does it show that I have evaded the ban again？

Appeal #4af42c

BANNED FOR
Ban Evasion
SEA Main
24 days ago

[long wren]

when did you make appeals?

[fiery lily]

right now

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet knoll]

How can I do it?

[long wren]

huh?

[violet knoll]

I'm banned from the server

I need tickets

76561199828991191，Can you help me find out why?

@long wren

[brazen agate]

are you stupid

[open grail]

!appeal

[glass olive]

Hey, @violet knoll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stark quiver]

Ticket #37ac6c Please observe him, he keeps looking for someone to fight him

[long wren]

An admini will review your ticket as soon as possible.

[silk hornet]

!ticket

[glass olive]

Hey, @silk hornet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ebon raven]

I didn't have time to log in to the server, they already gave me a ban. 76561198806008472

!appeal

[glass olive]

Hey, @ebon raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mossy mulch]

@wispy dirge has anything happend?

[cerulean bronze]

@long wren i was banned for cheating but on server i dont see reason and cant apply

[long wren]

!APPEAL

[glass olive]

Hey, @cerulean bronze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cerulean bronze]

I go to the rastoria website, but there is no ban there and I can't refute it. I just decided to log in to the server today and couldn't because of the ban. It happened because of an error because I don't use anything.

[cerulean bronze]

I go to the rastoria website, but there is no ban there and I can't refute it. I just decided to log in to the server today and couldn't because of the ban. It happened because of an error because I don't use anything.

[open grail]

Does your ban message say come to discord?

[cerulean bronze]

in website saying that i dont have bun but i cant connet to server kicking me for reason cheating, but i didnt use anythig, and i cant write appeal

[open grail]

When the ban message pops up when you connect what does it say?

Just reason cheating or come to discord?

[cerulean bronze]

Just Disconnected cheating but i dont use and just coonect today to server

[open grail]

Have you connect the banned steam account to your rustoria account?

[cerulean bronze]

I had an erroneous ban on the medium server probably a year ago, but I was immediately banned

[open grail]

If you get banned on one of our servers you get banned on all. You'll need to connect the account you were originally banned on and appeal that one.

[cerulean bronze]

i did it

but website dont see any bun on my own acc

[open grail]

!ticket you can try with a ticket if your appeal isn't showing up

[glass olive]

Hey, @cerulean bronze

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open grail]

Click "support website"

[cerulean bronze]

i cant write apeal i should choice other?

[open grail]

Well if you can't appeal it's bug related or user error so you're gonna have to open a ticket and see why the ban isn't displaying for you to appeal

[cerulean bronze]

ok i will try

[lime sleet]

Is there a way to speak to a admin??

[hexed nimbus]

In regards to ?

[lime sleet]

I have multiple questions and concerns to address.

[hexed nimbus]

Is it regarding a ban or to report a player ?

[lime sleet]

Refund, policies, a temp ban.

[glass trail]

i can't send video on ticket, "woah, slowdown" error... (cheater on eu long)

[open grail]

For refunds you can go to #payment-support for policies you can see our website. And for appeals you can go here

[open grail]

!appeal

[glass olive]

Hey, @lime sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

You can make a #payment-support ticket but I dont think a temp ban will qualify

[lime sleet]

I have no access to rustoria servers? Is that common on temp bamned?

[hexed nimbus]

Yes you temp bannend so you cant join any rustoria servers you will see a timer how long it will be for

[lime sleet]

I put a appeal in 5 days ago. Is there a way to get a admin to look at it? Also the website doesn't have info on the policy I'm concerned about. That's why I asked to speak to someone personally.

[halcyon walrus]

@hexed nimbus where can i see how long ban is?
i think i got false banned

[hexed nimbus]

Well policy is dont cheat dont play with cheaters

[hexed nimbus]

Did you make a appeal yet ?

[halcyon walrus]

yess

[hexed nimbus]

I doubt you didnt hear anything yet as its normally 1 to 3 business days for reply did you check back on the page you made it on for a reply

[lime sleet]

Yes, it's been 5 days.

[hexed nimbus]

It all Depends what the ban reason was how long it will be for. If it was for cheating it would be a perm

[lime sleet]

I just checked it

[halcyon walrus]

no its not for cheating. it says doxing. like this guys name was on his steam account and its public information

[hexed nimbus]

If it does not show a timer of you try to join then it would be a perm ban

[lime sleet]

I got temp banned. For playing with hacker. I was in ui with my neighbors and they apparently had a cheater. I lived a grid away in my own base.

[hexed nimbus]

But wait for a reply on your appeal as im not staff here ( used to be )

[lime sleet]

It's been 5 days! I always play us main. I just want to talk to a admin .

[hexed nimbus]

Appeals are not dealt with trough discord you just have to wait for a reply on the appeal but if you can see a timer if you try to join then i bet you allready had one

Knowing or not knowing he was a cheater does not matter its a default 7 days regardless as in Some way shape or form you had benefit from this player

[halcyon walrus]

Where can i send screenshots? On rustoria website?

[hexed nimbus]

Upload to a img host and add the link in the ticket

Something like imgbb or imgur

[lime sleet]

Can I reach out to speak to a admin on the website?

[hexed nimbus]

The appeal ticket is the way for it

[glass trail]

i can't send video on ticket, "woah, slowdown" error... (cheater on eu long)

[long wren]

If you wait a moment, you can create a ticket again.

please upload the video to youtube or streamable and add clip link when making a ticket

[glass trail]

i never create a ticket this is my first ticket in 9k h of rust

ok i create a link for video

[hollow hornet]

Hey please someone answer my payment ticket it’s about Rustoria giveaway that I won but no one is reaching out to me please 🙏 its wipeday I need that vip xd

[long wren]

That's because the video file size is too large.

giveaway?

[hexed nimbus]

Only like 2 deal with these so be patiënt as the will deal with it as soon as the are able to

[halcyon walrus]

Ty

[hexed nimbus]

And btw you sure this was on a correct Rustoria media source as there alot of scams ongoing atm

[hollow hornet]

I’m 100 % sure

[long wren]

When did you do the giveaway?

[hollow hornet]

Like 3 days ago

[long wren]

have picture?

[hollow hornet]

I would send screenshots

But can’t in here

It’s in the ticket

[hexed nimbus]

!verify if you do you would be able to post

[glass olive]

Hey, @hollow hornet

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

can you send me screenshot?

[hollow hornet]

Yes

[long wren]

ah

tictok

[hexed nimbus]

Think like yesterday you said it was trough TikTok

[hollow hornet]

Yes

[hexed nimbus]

Mmmhh i dont see it. Tbh. I might be wrong but you sure its the official account

[hollow hornet]

Yes bro

[hexed nimbus]

Lol I get filtered out

[hollow hornet]

Look up 2 video on your Rustoria page

And find my comment with name agata_rust

[long wren]

Thanks for sending the screenshot, I didn't even know they were doing a giveaway

[hexed nimbus]

I just looked at the last few Posts on tiktok thats why I ask

[long wren]

lol

[hollow hornet]

xd ye the giveaway was in the end of the video

[hexed nimbus]

Mmmhh i dont see it

[hollow hornet]

so can u guys do sum about it or do I need to wait ?

Look pm Mike

[hexed nimbus]

You need to wait

[long wren]

[glass trail]

just created, thx.

[hollow hornet]

is Luke American ?

[long wren]

EU

yea

[hollow hornet]

xd cuz he’s always on only late

Let’s pray for him to come before wipe

[hexed nimbus]

Gl man

[hollow hornet]

https://tenor.com/view/homer-simpson-prier-pray-praying-praying-hands-gif-12313547787077344754

[lime sleet]

@hexed nimbus can you reach out to a admin, I just confirm it's been 5 days and still no one has looked at my appeal.

[stark quiver]

Ticket #74eddc This hacker has been looking for someone to attack, and I have verified him for over two hours. I can confirm that this person is a hacker

[long wren]

when did you make appeal?

[lime sleet]

5 days ago.

Friday I believe.

[long wren]

https://rustoria.co/support What is the status of your appeal?

[lime sleet]

Says pending.

[long wren]

You will probably receive a reply within a few days.

Hello

[lime sleet]

Whats the point of putting a appeal in if the banned will be over before they look at the appeal??

[long wren]

i dont know im not an admin

[analog pumice]

when is eu main wipe

[long wren]

in 1hour 32min

[earnest timber]

rigs glitched on sea main and wont spawn

[analog pumice]

WAIT

SERVER RESTART 1 HOUR 32 MIN???

!TIME

[long wren]

not restart

eu wipe

[rotund sundial]

eu monday moders?!

big cheater on serv

<@&393554009799000064>

<@&874995535881326632>

<@&274971100184576010>

[misty scroll]

Make big report then

[glass olive]

Hey, @rotund sundial

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rotund sundial]

i cant

idk why

[hexed nimbus]

Use F7 it aint rocket science

[distant python]

br main 150 ms

desde argentina

[rotund sundial]

i reported from F7 at least 10 times

[hexed nimbus]

Then wait as the get looked at as fast as humanly possible and in order the come in

[nocturne sparrow]

its allowed exitlag in rustoria servers?

[hexed nimbus]

Yes

[nocturne sparrow]

thank you, is it worth it?

since forced, in br long and main i have 150 ping, maybe exitlag can fixit

[devout snow]

<@&274971100184576010> can i have pls admin to look at my ban appeal. i got false banned and im ready to talk in a call.

[hexed nimbus]

It might

[hexed nimbus]

!appeal no need to tag the look at messages all the time

[glass olive]

Hey, @devout snow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[devout snow]

ooohhh my gooodddd

[lost snow]

low pop dead?

[inner iron]

eu small restart?

[crimson tendon]

eu low pop down

[hollow hornet]

please can someone help me with the vip

[ivory otter]

eu small down

[hollow hornet]

still dont have it just waited q on main and got stuck on recieving data

[robust wasp]

eu small sosi moi xyi

[hollow hornet]

ok i have thank u

[past pawn]

Eu small rewipe

50 kids online looting 300 sleepers GG

[digital pelican]

Eu solo gg

[ivory otter]

REWIPE EU SMALL
CANT LOGIN FOR SOME PPL OTHERS ARE IN

[jade vector]

Eu small dog shit servers

[crimson tendon]

EU LOW POP DOWN!

[verbal pollen]

rewipe

[inner iron]

rewipe

[barren steeple]

rewipe

[knotty sundial]

rewipe

[barren ravine]

Dont rewipe in you do give me Vip or im killing myself then it is on you admins

[crimson tendon]

eu low pop down

[long wren]

Guys chill

[ivory otter]

Rewipe EU Small

[knotty sundial]

?

[robust wasp]

yes i am chill bro

[ivory otter]

I bought VIP and I can't join

[crimson tendon]

peoples are still playing how we can be chill ? #eulowpopdown

[barren steeple]

scammed

[real gazelle]

no rewipe idts

[long wren]

which server?

[pure zodiac]

whats up with EU small?

[barren steeple]

sue them

[ivory otter]

Some ppl are playing others can't even join.
And i have VIP

[verbal pollen]

rewipe eu small!!

[ivory otter]

EU SMALL needs rewipe, start is compromised even for who has VIP

[long wren]

#general message

#general message

#general message

[crimson tendon]

do they know eu low pop down aswell?

[shy remnant]

Yes

[real gazelle]

NO REWIPE JUST BECAUSE BAD

[rough wave]

@real gazelle fcking idiot if you can't play shut up and play

[verbal pollen]

rewipe

[shy remnant]

I do see it online, what’s the issue exactly ?

[real gazelle]

go play fortnite when you need rewipe xdddd

[knotty sundial]

Connection Attempt Failed @shy remnant

[pure zodiac]

cant connect to server

[long wren]

try connect again

[ivory otter]

I can't log in after crash and I got VIP but i got notify on rust+ that I got killed. Some ppl are in others are out (EU SMALL)

[small niche]

people cant connect

[knotty sundial]

Ive spammed, resstarted and everything

[verbal pollen]

Rewipe eu small

[shy remnant]

Ok I forward as well

[knotty sundial]

Yall should consider rewiping, this is not good.

[real gazelle]

TIME IS MONEY GO XPIWEL

[verbal pollen]

we need rewipe

[ivory otter]

All of my team has bought vip but we can't join

[real gazelle]

no rewipe for noobs go play PVE

[quaint hedge]

rewipe

[inner iron]

rewipe?

[verbal pollen]

stfu u are too kid

nobody asked

[real gazelle]

too bad go uninstall

[shy remnant]

STOP

THIS IS A SUPPORT CHANNEK

[past pawn]

Sounds like a player who has just looted 4 sleepers

[shy remnant]

KEEP IT LIKE THIS. THANKS

[ivory otter]

ofc he is a loser like that

[inner iron]

cringe

[shy remnant]

Any non support-related question will be muted

[real gazelle]

Thank you xPiwel

[river tangle]

Bro aint him

[knotty sundial]

My support is, i hope yall consider a rewipe, this has delayed everyone

[final sierra]

hello why i cant join eu small pozdro

[shy remnant]

It’s been forwarded to devs

[ivory otter]

Ofc if you don't rewipe most of ppl is never playing this wipe

[quaint hedge]

turn it off bro people are playinhg

[final sierra]

how long till they repair?

[knotty sundial]

Forwarded isnt enough, this is 32 minutes into wipe, everybodys start is ruined.

[quaint hedge]

shit aint fair at all

[knotty sundial]

YOu should consider rewiping

[digital pelican]

Why is the eu solo server not working?

[ocean heath]

still cant join even tho its up just rewipe

[shy remnant]

I can’t do more.

[ivory otter]

the worst thing is that some ppl are in and taking advantage by looting crashed nakeds

[past pawn]

Not everybodys as there is like 100 ppl on the server now getting ahead. Super unfair

[inner iron]

Panszu don't go arctic

[knotty sundial]

I believe all the guys in queue, are the guys playing rn.

Everybody actually playing got kicked (mostly)

[quaint hedge]

we there alr

[green pasture]

client.connect small.rustoria.uk:28010

[shy remnant]

Please read

[copper tide]

bouts to murk i tell u what lads

[green pasture]

OPS

[ivory otter]

i got VIP and can't join, same for my team, we got killed by other who are inside

[real gazelle]

https://tenor.com/view/the-big-bang-theory-jim-parsons-sheldon-cooper-what-a-noob-noob-gif-5408039

[past pawn]

I got 2 of my teammates progressing right now so your wrong

[kindred grail]

Will server be up today or can i go on vacation really quick?

[knotty sundial]

Same

[long wren]

can you try restart game?

[knotty sundial]

Ive just tried, doesnt work

[past pawn]

Does not work. Tried.

[kindred grail]

Are we supposed to be able to join? I have VIP also, cant join

[real gazelle]

we cant rejoin! REBOOT SERVER

WTF

[ocean heath]

NO NO WE ARE PLAYING DONT REBOOT

[real gazelle]

i will controll you anyway

[pure zodiac]

why you on discord the🤓

[shy remnant]

Please be PATIENT. It’s been forwarded to devs, asking for a reboot / rewipe again and again won’t help

[long wren]

Go into your rust file and delete all map files and try again.

[ocean heath]

my teammates are playing get better pc

[quaint hedge]

why are people still playing tho

[kindred grail]

Tell Dev nihhs hurry dey ass up

[quaint hedge]

just turn it off and people will stop

[long wren]

@past pawn

[chrome bison]

THE SCREEN REMAINS FIXED WHILE RECEIVING DATA, HOW CAN I SOLVE IT EU MAIN

[kindred grail]

i ought to do sum

[shy remnant]

Reminder: This is a SUPPORT channel, any non support-related message will be deleted and muted. Please keep this channel clean.

[polar sail]

why i have it

[past pawn]

Ill try

[small niche]

The least thing they could do is roll back the server to the point of crash. i think the most amount of people would be happy tbf

[shy remnant]

#support message

#support message

#support message

^

[robust wasp]

WTF

[digital pelican]

The server is fixed, everyone can join

[chrome bison]

THE SCREEN REMAINS FIXED WHILE RECEIVING DATA, HOW CAN I SOLVE IT EU MAIN

[robust wasp]

why you dont rewipe this server

[amber oxide]

Where rewipe small

[digital pelican]

The server is fixed, everyone can join

[shy remnant]

#support message

[burnt steeple]

restart game only

[shy remnant]

#support message

[digital pelican]

The server is fixed, everyone can join

[shy remnant]

#support message

#support message

[knotty sundial]

Not real

[amber oxide]

where rewipe

[shy remnant]

STOP.

READ

#support message

[final sierra]

sepridalaj cwelu

[digital pelican]

I am currently connecting to the server

[knotty sundial]

@shy remnant its fixed

[knotty sundial]

This worked

[teal lintel]

76561199792358257 cheater shooting very fast with bow and moonwalk

[verbal pollen]

rewipe

[crimson tendon]

eu low pop on thanks

[hexed nimbus]

!report

[glass olive]

Hey, @teal lintel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

[robust wasp]

xPiwel, do you realize that a lot of players without VIP have fucked up this vape? A long queue.....

[past pawn]

Looks like its fixed, but the 400 who lost the start. The 200 of them who got looted when sleeping. It iz what it is i guess.

[hexed nimbus]

Stop crying its up go play its just pixels

[long wren]

If you buy VIP, it will help your teammates.

[shy remnant]

Please do not argue here

DMs <

[amber oxide]

Thank you for allowing VIP players to occupy 100+ slots on rustoria eu small

[past pawn]

Im not crying. My teammates got rich. Im fighting for the little guys. I dont mind.

[maiden elm]

I found the guy here in lfg, played with him for 20 mins and got ban "Playng witch cheater"

[long wren]

!appeal

[maiden elm]

wtf? I don't know this person, like do I get unban ever?

[glass olive]

Hey, @maiden elm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

please make an appeal 🙏

[robust wasp]

go 350 slots in Rustoria Smalll

[long wren]

slots cannot be touched by staff.

[quick siren]

#support what happens when your appeal hasn’t been answered for a while