support

[deft stirrup]

76561198277102746

[thin plover]

approved yours too, wait 15 minutes

[deft stirrup]

love u

[kindred slate]

@thin plover Hey man quick question so i just got banned for playing with some cheaters, I didn't know they where cheating until i got banned and they both came clean. I litterly meet them yesterday with one of my friends and they offered us to join them and we did. Was the first and last time I'll play with those dudes... Heres my steam64 id 76561199172302826 Wondering if it could get looked into and possible unbanned since i was unware of them cheating.

[thin plover]

what is your question then?

you can make an appeal also

[kindred slate]

Im unable to make an appeal im locked out of the steam account wont send login code to my email or my phone for some reason.

[final lynx]

@thin plover mine too pls i farmed box of stone to build my base now can't do anything

1784646337

[thin plover]

well unfortunately in our rules it states "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." https://rustoria.co/rules/vanilla

[thin plover]

I would probably try to figure that out first before trying to make an appeal

[vocal aspen]

admin

is there any admin

there is someone hacking

[thin plover]

player

make a ticket

[final lynx]

@thin plover i wanna continue my wipe can u take alook at my apeal?

[thin plover]

you posted some random numbers, no clue what they are for

[kindred slate]

I mean yes I get that man, But my homie and me didnt know? And I know u guys can see what servers and shit ive played on with them its litterly only us main for 1 day i dont even know these guys. So im just screw out of playing the game since i cant login to steam and cant get any help here? One of them even blocked me on discord....

[final lynx]

my steam id 76561199744912065

[vocal aspen]

where i cant see any ticket

[thin plover]

F7 or website

[kindred slate]

Kinda lame you cant even risk playing with randoms u meet in the server without risking getting introuble for there actions you had no clue about.... Mb for have 200 hrs and being clueless trying to have fun how tf am i suppost to know some dude is cheating....

[ancient perch]

76561198880651141 cheater in the br main

[kindred slate]

@ancient perch dw g he will get banned buy a new account and his teammates who are not cheaters will get punished for it kekw

[thin plover]

unfortunately that's a risk you take by teaming with randoms

better play with friends you've known for a while

[heavy pond]

I got banned 3 years ago from rustoria servers and i didn't cheat

[kindred slate]

Lol shit server shouldn't be a risk to play a fcking game with people u meet online shit way to go about it when i know for 100000000% u guys can see that ive never fcking played with these dudes before. @thin plover

[heavy pond]

my steam id 76561199069679257

[thin plover]

a lot of other servers will also ban you for playing with cheaters

this is nothing new

[kindred slate]

@thin plover wait i even have a kick vod showing that i got invited to this group by a stream friend that meet them in the server while he was running around then i joined him. Litterly video evidence that i didnt know these guys..

@thin plover yes but a lot of server will use there tools to see ive never played with these dudes before not on any server or game and unban me when i say i dont fcking know these people but w/e man keep punishing the legit players while hackers run rampenpt on ur servers good job keep it clean! fck this game waste of time anyways.

[thin plover]

you don't need to tag me in every single message

[final lynx]

@thin plover sir i didn't wait that long to play the in rustoria server just to get banned for no reason

[thin plover]

approved your appeal, wait 15 minutes before connecting

[heavy pond]

@thin plover i have talked to alot of admins and made a tickct on site and still nobody solved my problem + I didn't make a mistake in rules to get banned : )

id 76561199069679257

[hexed flame]

<@&274971100184576010> https://discordapp.com/channels/274965952116817920/368790610783764480

[thin plover]

no it's okay you don't need to tag us

what do you need help with

[merry smelt]

can u check DM?

[thin plover]

no, you can say your issue here, that's why we have a support channel

[merry smelt]

Hello, i got banned for playing with hacker, and my ban was expired and i cant join to the server anyway
id: https://steamcommunity.com/profiles/76561199709300385/

[kindred slate]

so dude even with a stream clip of me getting invited and the streamer introducing me to them is not enough proof i didnt know them to get unabnned?

[heavy pond]

https://steamcommunity.com/profiles/76561199069679257/

hello

[merry smelt]

can u help me?

[merry smelt]

<@&274971100184576010> pls help me

[thin plover]

you just need to stop trying to connect for 15-20 minutes

you tried to as soon as the ban time was up

[merry smelt]

i did it

3 times

check my logs

[heavy pond]

why are u ingoring me sir

what's the problem

[merry smelt]

ive already waited that time

nothing new

i cant play, pls help me

[thin plover]

your ban needs to be reviewed, 1-3 business days

[merry smelt]

<@&274971100184576010> can anyone help me?

[thin plover]

please stop with the tag

[shy remnant]

You got answered by Jenx already

[thin plover]

just don't try to connect for 30 minutes then

because on my side you'be been unbanned for almost an hour

[merry smelt]

-_-

[shy remnant]

No try at all

You are the one spamming it and keeping the ban on, just let it expire. It might take several minutes. As Jenx said, wait 30 full minute so ur sure its gone

[molten garnet]

hey everyone how do i get attention of an admin to ban a blatant cheater

[shy remnant]

!report

[glass olive]

Hey, @molten garnet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Please make a report as said above and don’t call them out

[molten garnet]

thx but we ve reported him hours ago and he hasnt been banned since. he s our nighbour and we literally cant play the game or get out of base without him instantly "finding us"

[shy remnant]

https://rustoria.co/support/report < Create a ticket

[kindred slate]

hey jen sorry for being hostile towards you i was just very upset with the outcome but i did gain access to my steam account and got an appeal in if i could get it checked out real quick that would be amazing and once again im super sorry for my attiuted towards u... Appeal #2f04d5

I even provided video evidence of me getting invited and introuduced to the group live on kick with time stamps ❤️

[shy remnant]

You need to wait your appeal to be answered, time is 1-3 business days usually. Can be more or less depending on the situation

Unfortunately sitting in waiting for support will take you several hours and won’t lead to anything :/
The banning admin will answer to you asap

[thin plover]

appology accepted, your banning admin will have to review your appeal

I am not your banning admin FYI

[wicked sand]

Whats the amount of time it takes for small oil to repawn?

[kindred slate]

30ish minutes depending on pop from what i remember

[hidden pewter]

My whole clan keep getting this crash at the exact same spot every time. We'r 5 with different config.

It's on rustafield EU Medium

[shy remnant]

It’s Rustoria here mate

And this is a known game bug since force wipe. Unfortunately it’s a Rust issue, and everyone is waiting for a fix

[hidden pewter]

Oh I didn't find informations about it and people didn't answer in the chat so I thought that was only us and this very specific case. Thanks

[spare cairn]

hello i saw some people next to my base like fly hacking like their climbing a ladder

and now they are loggged off did they get banned for it or logged off

[woeful merlin]

xPiwel we have in rustoria long full cheating 76561198320395689 i report 30 min ago and they still full hacking fly on the server

@shy remnant

[neon yacht]

me and @molten garnet opened a ticket about a blatant cheater btw admins pls help the cheater is our neighbor as well

[surreal stump]

Can you handle the tickets?

in rustoria us long have 3 cheaters

[long wren]

please wait a moment as tickets are processed in order.

[surreal stump]

the player is full cheating

turn hacks on and off

us long

[thin plover]

can you not call out players, thank you

[sage bloom]

Do I have a ban? https://steamcommunity.com/profiles/76561199406389271/

[woeful merlin]

@thin plover plz 1 hour not response any of the Ticket

[thin plover]

seems like @thorny dune wants to talk to you

[sage bloom]

thanks

[past axle]

Pls admin see My ticket

[stiff ridge]

I am not very good at discord, how do I submit a problem or talk to someone?

[floral lily]

anyone available? have proof of cheater

[rapid isle]

!report

[glass olive]

Hey, @rapid isle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tall sandal]

hi, first time trying to play Rust. I can connect to official servers but when i try to connect to SEA long, I get the "Wrong Connection Protocol" error

please halp

[fathom prism]

How to appeal

[kindred slate]

Rustoria.co

https://rustoria.co/support

[fresh snow]

scam link

thx for trojan

[kindred slate]

lol ur funny kid the mod's would ban me from the server if i was posting crazy links...

[muted kiln]

Why EU medium server dcing ppl in the desert?

[kindred slate]

rust problem after force wipe

[muted kiln]

All servers?

[kindred slate]

nothing to do with the server

[austere quest]

Not sure, could be a bug? Especially if it's the hunting trophy bug.

If not, it's hard to say exactly, we'd need to know the reason they see when they DC.

[muted kiln]

We are just farming, my friend told me he is getting dced all time i though he is joking with me xD

forgot to copy paste i will send it next time when happens

Yea its a Hunting Trophy bug.

[daring radish]

Hey, why do I always get kicked specifically today with this error? Literarly lost a p2 kit roaming as SOLO because of a bug and it always happens during pvp and i basically give away free kits at this point because of the server issue:

As a VIP owner, I hope I can get good support

[austere quest]

It's a known global bug. It's on other servers too. Facepunch is working on a fix.

[daring radish]

bruh

[austere quest]

Nothing we can do unfortunately.

[daring radish]

Wait so I am not the only one?

How many others stated this today

[austere quest]

Correct, it happens to others too. It's even happened to me.

[stiff ridge]

I have an evasion ban and cant play even though I have no other accounts and this steam account is old ... RIP

[long wren]

your appeals was denied?

[storm basin]

You DC everytime you comeback to your BASE location
Its like hidden big circle around your TC
I DCed 30+ times today

[stiff ridge]

Rustoria Admin
• Today at 6:16 PM •
Admin
Hi there, this has been dealt with. You are good to join now

I just keep getting this message

Full restart does nothing

I wish I knew who the man thinks I am lol

[wicked oak]

how long can i expect for a response on appeal? dont know why i was banned. just got a "take a break" message.

[stiff ridge]

I feel ya, it really sucks to miss out on the best part of a monthly wipe

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked oak]

i know its the latter but 3 days to find the reason i was banned is wild , i didnt break any of these rules and got a "Take a break" message instead of a reason :/

[karmic plank]

!report

[glass olive]

Hey, @karmic plank

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fickle atlas]

can yall ban h on rustoria main

[wicked oak]

wait business days on a friday is insane 😭

[stiff ridge]

yep ^^

[slow cargo]

i keep getting timed out on rustoria small when being in a certain area

[nimble dagger]

hello, the appeal for unban due to vpn has been hanging for 24 hours, when will it be considered, I would like to fly to wipe as soon as possible
Appeal #b0fd37
Kototin™
76561199162085896

[long wren]

appeals take 1-3 bussines days

and your ban may not be vpns 🙂

[pastel root]

yo the server is down btw

can you fix it

[nimble dagger]

0_0

[hollow needle]

<@&274971100184576010> can you fix the us long error

[raven mist]

Error?

[hollow needle]

nvm server isback up

wait no its not

what is wrong with us long

[raven mist]

Its booting up

[fickle lark]

fix long dada

can u roll it back like 30 minutes i got raided

[slow cargo]

@long wren hey theres a part of the road that makes everyone crash on rustoria small

not crash but time out

[mellow arch]

@long wren

i need help

[long wren]

Hello what issue are you have

[mellow arch]

@long wren p12 p13 - q13 q12 we are experiencing crazing constantly specfically when we cross a river we will randomly crash whole area

Rustoria small

[long wren]

F7 report bug

[raven bison]

yeah just make a ticket

!report

[glass olive]

Hey, @raven bison

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ebon latch]

Why no electric ?

[ebon latch]

Why can't I craft electric stuff in sea long ?

[unborn mantle]

Just been banned for playing with a Hacker and no one is hacking can I have some help please?

[lucid galleon]

+1

[hexed nimbus]

Electric now have its own wb

[ionic summit]

any admin can respond my ticket ?

[hexed nimbus]

Report or a appeal

[glass olive]

Hey, @ionic summit

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pale quest]

same bro

[ionic summit]

i do report ,. but admin to slow for respond

[hexed nimbus]

!appeal

[glass olive]

Hey, @pale quest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Well you not the only one troughout 30 servers mate the go trough them as fast as humanly possible and in order the come in just be patiënt

[shy remnant]

?

@woeful merlin

[quartz gale]

Ticket #3d83e3

Ticket #3d83e3

@shy remnant

[orchid ice]

<@&874995535881326632> <@&274971100184576010>

help me please

i dont hacking

Ticket #bc7048

[river iron]

#support

[orchid ice]

but there is no ban on the site and I can't even file an appeal to remove it!

[river iron]

i need help i onlined a base and the kid is a cheater i have everything sealed but he has esp and hits nothing but headshots can we get him ban? his name is timothy phillips and his tm8 is john deere they both said in game they are cheating and one was ban before

[orchid ice]

wow

[river iron]

hes been sitting on the base for over an hour now saying he can see me through the floor he knows im in here etc

[signal vault]

-eu low pop

repair pls

[mellow peak]

пиздеж

[signal vault]

ебло -

[inner iron]

yo rustoria small lag going crazy

no one can move

[orchid ice]

че за хуйня

[sharp thunder]

-eu low pop
repair pls

[orchid ice]

меня за хакинг кикает

[mellow peak]

serv lagging

[river iron]

<@&874995535881326632> <@&274971100184576010> help me please

[storm basin]

Who got disconnects all the time
I FOUND A FIX
Worked for me and all of my friends
"Trophy kick"

[orchid ice]

<@&874995535881326632> <@&274971100184576010> help me please

[limber barn]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

please wait at least 1-3 days for a reply

[orchid ice]

fucking rustoria

[river iron]

i have an active cheater bruh ban this clown

hes been camping me for over an hour

[shy remnant]

!report

[glass olive]

Hey, @river iron

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[river iron]

i did 3 times

[shy remnant]

Ticket or F7?

[orchid ice]

heeelp(

[river iron]

his tm8 too and hes been ban before

[near halo]

who can i talk to just got disconnected for 'doxing'

[shy remnant]

!appeal

[glass olive]

Hey, @orchid ice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @shy remnant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[orchid ice]

I was not banned, but just kicked. appeals are not banned

[river iron]

hes bragging about getting paid to cheat

[shy remnant]

You are kicked for the reason : « Hacking » which is a ban

Please appeal

[inner iron]

yo piwel

[limber barn]

told you idiot

[inner iron]

is it somehing with rust thats making server lag=

[mellow peak]

eu low pop lagging

[river iron]

pixel can you come to this base and hear this clown hes cheating so blatent i wanna go to bed i been getting camped for almost 2 hours

[orchid ice]

There is no ban in the appeals, except for the one that was six months ago.

[topaz nexus]

us medium lagigng like crazyyyy

[ionic summit]

@shy remnant can u check this pls.. Ticket #03db61

[signal vault]

не пизди

[limber barn]

are you using vpn?

[narrow sky]

EU low pop cant even walk

rubberbanding is crazy

[topaz nexus]

fix ur servers dawg

[minor temple]

!steamid

[glass olive]

Hey, @orchid ice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fickle glen]

all servers are extremely lagging, rubberbanding

[mellow peak]

ебало сексдас

[topaz nexus]

fix the servers dawg

[orchid ice]

where to get itwhere to get it

[inner iron]

restart servers admin=

?

[long wren]

post your steamid

[orchid ice]

okay

[river iron]

can we ban this cheater like wehre are the mods bruh

[near halo]

Appeal #9e710a

[orchid ice]

76561199545351942

[limber barn]

LOL STOP CHEATING XD

[orchid ice]

fuck u

im not cheaing

cheating

[limber barn]

stupid russian cheater
Persona History from Steam
Name When It Was Changed
Ulquiorra 20 Feb 7:24pm

[long wren]

#support message

[limber barn]

put your profile on public idiot

[glass olive]

Hey, @long wren

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[long wren]

?

[orchid ice]

check

[long wren]

hello what do you need help

[orchid ice]

i open my profile

[limber barn]

no still private

[orchid ice]

no

[limber barn]

your game details is private

with your hours

[orchid ice]

Refresh the page, you idiot. I opened my profile

[long wren]

can you move #general please?

[orchid ice]

2130

1230

[inner iron]

lag again

man whhhuuuttt

[river iron]

i have video proof of him admitting to cheating who can i send it to

[near halo]

can an admin explain how i get banned for doxing after a person threatened my entire family with address dox and money reward for finding me and harming my family? i have a police report filed against this person

[long wren]

!ticket

[glass olive]

Hey, @river iron

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limber barn]

ok so you review game in 8th of january with 1230 hours and you still have 1230 hours now? long break with high kd is cheater

appeal denied have a nice day

[near halo]

can an admin explain how i get banned for doxing after a person threatened my entire family with address dox and money reward for finding me and harming my family? i have a police report filed against this person. Appeal #9e710a

[long wren]

Can you move #general please?

last warn

[limber barn]

no

[fickle glen]

please reboot server, the rubberbanding is terrible

[limber barn]

i need support

[long wren]

What do you need help

[limber barn]

please reboot eu main

[orchid ice]

Fuck you, I didn't ask you.

[limber barn]

its being a donkey right now

[inner iron]

Restart servers

[fickle glen]

alls erver is fucked, not just eu main

[limber barn]

can you tell ctv to look at eu main

its really bad lag for 10 minutes

[orchid ice]

hahahhahaa u very stupid, i dont cheater.I'm not interested in your opinion

[limber barn]

scripting is cheating, using vpn also is cheats

[near halo]

can an admin explain how i get banned for doxing after a person threatened my entire family with address dox and money reward for finding me and harming my family? i have a police report filed against this person. Appeal #9e710a

[limber barn]

police report on a rust player

[orchid ice]

AJJAJAJAAJJAJAJJAJAJAJJAJA I DONT HAVE VPN

[limber barn]

well you have vpn or using multiple accounts

appeal denied

[near halo]

yea wild isnt it but unfortunatly these people exist

literal scum of the earth human being

[orchid ice]

ASDFJKHHSJAKJKSHDFJKHFDSJKHDJKSDAHF NO)

[long wren]

This channel is for players who need help guys

[near halo]

how long do you think i could expect support for a 'doxing' ban?

[orchid ice]

HELP ME

[limber barn]

i need help eu main

[orchid ice]

appeal denied

u idiot appeal denied

[long wren]

idk

[limber barn]

1-3 business days come on even i know this

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limber barn]

Read the above buddy

[minor temple]

I will talk to you

[near halo]

yes pls

vc or ticket?

[minor temple]

Ill drag you in a sec

[minor temple]

Give it 10 minutes and you should be able to connect

[river iron]

i submitted a ticket on the website with proof of him admitting to cheating and getting paid to do it i also have a video clip of him saying he knows how to hide it so you guys will find nothing

[wind vale]

i am being disconnected from rustoria co eu mondays because i am "hacking" while i am not could you fix?

[river iron]

ticket is #096c4b

[wind vale]

4th time i have been disconnected and the reason is hacking but i am not hacking or never have or i have no other bans

[sweet eagle]

get banned how 2 get unbanned?

server Rustoria EU Long

<@&274971100184576010>

[glass olive]

Hey, @sweet eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind vale]

seriously i am tired 5th time i am not hacking seriously <@&274971100184576010>

[light summit]

!appeal - please submit an appeal here instead of tagging the admins 🙂

[glass olive]

Hey, @wind vale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven bison]

id ?

[wind vale]

steam?

[raven bison]

yes

[wind vale]

where to find?

[sweet eagle]

ctv can u help me 2?

[raven bison]

https://rustoria.co/getmyid

[wind vale]

i sent it to you can you please fix this

[raven bison]

you can play in 5-10 mins

[sweet eagle]

i need fast check cuz we got ban in stupid actions

[dusky plinth]

Hey just wanted to check if im cleared appealed like an hour ago

it sayed disconnected for hacking

[sweet eagle]

me 2 man for no reason XD

<@&274971100184576010> can some one make check for cheats?

[raven bison]

you can play in 5-10 mins

[shy remnant]

Please stop tagging every time

[glass olive]

Hey, @sweet eagle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dusky plinth]

thankyou

[raven bison]

@sweet eagle steamid?

[sweet eagle]

76561199401761850

[raven bison]

Appeal this please

[old harness]

SEA Long having server lag issues at the moment. is this normal?

[orchid ice]

yes

[sweet eagle]

sec

[shy remnant]

Ping ?

[limber barn]

why i was muted

now i have ticket ban
for what?

[long wren]

Are you able to connect to the server?

[old harness]

I have 240 since I'm in NA, but usually I don't lag this much. some people are also complaining in global chat.

[umbral dust]

Sea long is lagging again

[old harness]

rubberbanding

[umbral dust]

like last wipe

[shy remnant]

Maybe because you created multiple tickets where you’ve been told not to

[orchid ice]

i try

[delicate lava]

<@&274971100184576010> Hi！Dear administrator, I need to report a bug to you. When I am playing on the EU MAIN server and flying near Y13-AA14, the game will immediately crash and disconnect. Many of my teammates have experienced this situation, and every time I press G to view the map, the game will immediately freeze for 1 second. This situation has occurred frequently since this wipe, but it has not happened on other servers. Is there any way to fix this situation? thank you!、

[orchid ice]

Waiting in line

[shy remnant]

!report

[glass olive]

Hey, @delicate lava

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limber barn]

i was never told i was just told on the end when i asked why they were closing tickets so fast i cannot see what he even wrote

[sweet eagle]

can u check again plz ? make it

[long wren]

[shy remnant]

You get logs in DMs whenever we close a ticket

Transcription I mean

[umbral dust]

will you look into the rubberbanding issue on Sea Long?

[limber barn]

i had bot ignore so i cannot see dm he only told me this in the end

[hexed nimbus]

Play stupid win stupid prizes

[limber barn]

he never also tell me why i am mute

[umbral dust]

@shy remnant

[shy remnant]

I mean, you’re ticket banned and were muted, you might know why you were given all that…

[shy remnant]

Forwarding to devs

[umbral dust]

thank you

[old harness]

thanks so much

[limber barn]

what? I made ticket to ask why I was mute then I get ticket ban for opening when he was closing ticket so fast I cannot even read he didn't warn me or even answer my questions

properly

[river iron]

bro pixel its been almost 3 hours bro can you PLEASE get this cheater off the roof of the base i raided

[limber barn]

why ticket ban me anyway when he give me all information at the end what logic is that @shy remnant

[sweet eagle]

appeal check in 3 days?

[limber barn]

hello?

why i get muted in first place

[long wren]

appeals take 1-3 bussines days

[orchid ice]

thank u!

good job

[dark pivot]

why i disconnected for us low pop?...

[sweet eagle]

i think ctv checking that

[wicked oak]

got a 6 hour ban and still banned after 6 hours , someone can help?

[long wren]

!appeal

[glass olive]

Hey, @wicked oak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wicked oak]

made one already. do i really have to wait until monday to get unbanned for a 6 hour temp ban that ive waited 6 hours for?

[hexed nimbus]

you sure its a 6h not a 6 day

[limber barn]

@shy remnant

[wicked oak]

@hexed nimbus

[hexed nimbus]

if timer is gone then wait 15 min after last login attempt to allow data sync as when you keep spam connecting it will only take longer

[limber barn]

why you get a ban for take a break lmao

[hexed nimbus]

so after last try to join wat atleast 15 min before joining

[hexed nimbus]

why ticket banned LOL

[wicked oak]

no clue , gotta wait until monday to find the reason 🙂

[hexed nimbus]

read up

[wicked oak]

yh will wait 15m , hope youre right. Thanks

[hexed nimbus]

temps are temp so normally no need for staff to remove manually

[limber barn]

you must be insane player bro they just hate you

[long wren]

Please do general talking here #general

[limber barn]

I still need support

[limber barn]

.

[hexed nimbus]

make a ticket! ow wait you cant

[long wren]

We do not act without reason, so please understand even if you do not know the reason.

[limber barn]

ok but why the ticket ban what do i do if i need payment support on refund

[long wren]

If you speak here, the admin will help you.

[limber barn]

ok man

[wicked oak]

didnt work :/

[red flower]

Help me, I crashed without a mistake just like that.

[red flower]

there was a red error in the menu

[hexed nimbus]

Just reconnect

Rust bug

[red flower]

100 queues due to a rust error?

nice server

[hexed nimbus]

Well works that way on any official rust server mate

[red flower]

Bro, I'm out with all the resources and I have a queue.

[red flower]

Can you skip the queue?

[hexed nimbus]

!donate the do not skip you trough

[glass olive]

Hey, @red flower

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[jolly sonnet]

hey guys quick question, will the scientist be enabled on eu main this wipe or not at all?

[fringe nimbus]

I'm having trouble with my VIP being disabled.

[hexed nimbus]

#payment-support

[fringe nimbus]

thx

[red flower]

after logging in, my backpack is missing, the server is poor)

[dull vector]

up to slots to 400 pls sea main

[steep verge]

Did you refund VIPs for US Long this wipe or are they just wiped currently? I haven't had VIP all day

[silver salmon]

please check eu long SUP

[normal orbit]

!slots

[glass olive]

Hey, @dull vector

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[long ginkgo]

Can we please up the sea long pop 💀

[mellow barn]

can i get help ?

[hexed nimbus]

!slots

[glass olive]

Hey, @long ginkgo

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[mellow barn]

any admin or mod

[hexed nimbus]

Just State the question mate

[mellow barn]

i got banned for playing with hacker but we didnt knew that guy was using something

its been ages i still have same ban

[hexed nimbus]

!appeal knowing or not knowing does not matter as you in some way shape or form had benefit from this player therefor the issue a 7 day temp on first offence

[glass olive]

Hey, @mellow barn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow barn]

on site it says ban not found

what do now ?

[hexed nimbus]

Is there any old appeal showing that you made before Maybe ?

[mellow barn]

nope

i didnt we just ragequit

[hexed nimbus]

Did you get banned for that before ? As of it happens often the could make it a perm

[mellow barn]

no never

first time

[hexed nimbus]

You sure you login on the page with the correct steam if you got more then one

[mellow barn]

yes

[hexed nimbus]

Try to join then wait 15 min and try again. That way it give the server time to sync data

[mellow barn]

ok

will do that i can play others server fine just not rustoria

is there any admin or mod here ?

or they dont work this time ?

[hexed nimbus]

The would have replied if the where able and you would need a admin if this dont work as mods cant do anything as the ding have any access

[mellow barn]

<@&274971100184576010>

[cosmic summit]

could i get admin help

[sturdy terrace]

What's the problem?

[cosmic summit]

got false banned and my ticket didnt really do anything cuz i didnt provide any info

[sturdy terrace]

Did your appeal get denied?

[cosmic summit]

yeah but probably could have helped if i said something else than "i wasnt cheating"

in the ticket

situation aint normal with my current account

[sturdy terrace]

Alright, well im sorry, but if your appeal was declined them that decision is final from the admins. You will have to go play somewhere else.

[cosmic summit]

pretty grim dont you think?

literally never used a cheat in my life

just an alt account what im playing on cuz my main got hacked (isnt gamebanned can provide account)

[sturdy terrace]

You say that but 99% of people that were banned were cheating. If your appeal was denied, then your banning admin did not think you were eligible for an unban. Thats just the way it works. Nothing else to do.

[cosmic summit]

bro i literally killed a naked and a semi guy and got banned 1h in

100% is because of my rat ass account not the gameplay

[mellow barn]

@sturdy terrace help me if u can plz

[cosmic summit]

this account has gotten banned for the same reason before and unbanned when provided actual info

rat account decent player = false ban

i have like 9k hours but this acc has less than 1k

[sturdy terrace]

I understand you're frustrated. But there is nothing you can do. I don't want to keep arguing with you, since I myself can't do anything about it either. As i've said multiple times, if your banning admin declined your appeal, then that decision is final.

[cosmic summit]

can i not open another ticket ?

ofc the admin is gonna just shut me down if my ticket is retarded with 0 data

[sturdy terrace]

Hey, i see your problem, but I can't help you with this, since I'm a chat moderator and not an admin.

[mellow barn]

sad

ok thnks

[sturdy terrace]

I can forward your problem if you want?

[mellow barn]

yes plz

[hexed nimbus]

i allready tagged xpiwel

#general message

[sturdy terrace]

Alright. Then Piwel should check out your situation as soon as he's available.

[silver salmon]

NO1 CHECKING SUPS

[hexed nimbus]

if you talking about a report the go trough them as fast as humanly possible you not the only person troughout 30 servers to make one the deal with reports in order the come in

[crystal sorrel]

@shy remnant

[haughty egret]

76561199210482824 US LONG being a raging manace!

[hexed nimbus]

USE F7 and stop calling them out in public as the can also read toggle off and then you complain you get the responce the didnt find anything

[near halo]

just got false banned from rust for the second time and idk what to do, my friend also got banned from rustoria

[hexed nimbus]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[haughty egret]

i havent said a word in chat beside here

[near halo]

how should i appeal for my rust ban

[haughty egret]

so frustrating i cannt sign in on website sorry

[hexed nimbus]

so the cant read here now can the omg

[hexed nimbus]

àgain make a F7 report that the can also see and look at

[haughty egret]

he's raging so i doubt he be looking here

[hexed nimbus]

you gamebanned ? or server banned ?

[near halo]

i got false tempbanned and my friend got server banned

for the second time btw ive been temporarily banned

im down for like

using anydesk for a pc check to get my friend unbanned or anything like that

[hexed nimbus]

well eac bans nobody here can help you with and your mate gets 7 days or if your ban gets lifted tomorrow he could also get unbanned

[hexed nimbus]

the dont as its useless cause most cheat go trough different sources these days so waste of time to do that

[near halo]

dang

its weird its either eac detecting some in my pc that idk about and cant do anything about which is gonna eventually get me termed

and i cant even do anything about it cuz idk whats getting me banned

next time i get unbanned im factory reseting

[hexed nimbus]

well appeal at EAC and hope the can tell you something

[storm elm]

@glass axle #network-support-old

[shy remnant]

Not you famo

Not you

!report

[glass olive]

Hey, @civic pilot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rugged seal]

bro in on day 12 time threw server

waiting que

[stiff plover]

is us medium down because it wont let me in

<@&274971100184576010>

[lyric basalt]

Daily restart

[stiff plover]

ty

[steep verge]

Curious if anyone has any answers on the VIP Statuses. As of yesterday on US Long me and several teamates didnt have anymore. Is that being refunded?

Do we need to make an actual payment support ticket? We play here every forced so dont want to get flagged for any kind of payback issues.

[long wren]

!vipissue Just read it once and create a ticket

[glass olive]

Hey, @steep verge

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[dense reef]

please help me, every time i want to join the sevrer i get kicked with the reason hacking

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @dense reef

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense reef]

why did i got banned, i never used cheats

[long wren]

You will receive a response through an appeal.

maybe

[dense reef]

its saying its 31 months old

the ban but i dont know why

yesterday i was able to play

wgere do i get my response at? @long wren

[sweet eagle]

is anyone can unbanned me? i got appeal!

[lapis timber]

EU Medium server, J23 large house use game bug. When you approach their house, errors appear and the game closes

[sturdy terrace]

!report Please create a bug report

[glass olive]

Hey, @lapis timber

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense reef]

so i cant play on the server bc of a bug?

[modern veldt]

This person is hanging, please admin ban him

[dense reef]

!appeal

[glass olive]

Hey, @dense reef

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frigid trail]

!ticket

[glass olive]

Hey, @modern veldt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dense reef]

i cant play bc of a f bug

and i have to wait so much

[tall ridge]

at least enable the queue protection while this hunting trophy bug kicks people

[modern veldt]

Doesn't the management of this server seal your own home? Only seal other people's homes

This person is hanging.,There's no one in the team with an administrator for anything.,Others beat them and seal others.,The administrator of this service is really interesting.

The server administrator for .co is really interesting

[thin plover]

I'm not sure what you are trying to say?

We do not play on the server or interfere with gameplay if that is what you are trying to imply

[thin plover]

If you believe someone is cheating please use F7 or our website

[manic zodiac]

Hello, I would like to know why when I enter the server it tells me that I have been kicked out for hacking. I would like to know why it kicks me out for hacking.

[modern veldt]

I've reported it to you, but it doesn't work, and if you possess yourself, you'll understand ...

[modern veldt]

I've reported it to you, but it doesn't work, and if you possess yourself, you'll understand ...

Kick us just because we're not a streamer or an admin?

[thin plover]

Every report is investigated and an admin will get to it, you also have to understand that if we do not find any evidence then we cannot ban players simply because they were reported

Are you trying to report someone or appeal a ban?

[modern veldt]

You will reply to me to prove that you are a worthy person, and if you can ask you to possess this person yourself. He's a locker

He didn't act anymore, he just stood and locked other people's heads

[strong laurel]

problem on eu long, most team members can't go to square f27 the game crashes when we run to the quarry all team members on the other side everything is fine so it's impossible to play we wrote to support via f7 after 8 hours nothing was understood my nickname is snikers PLEASE FIX THIS ERROR

[zenith escarp]

same thing in outpost been texting admins whole day

nobody cares

[hexed nimbus]

seems like a map or a rust issue

[austere quest]

We do care, what are the errors you are receiving when you crash? If it's something we can control, we will fix it. It's likely a game bug, which we have no control over.

@zenith escarp @strong laurel ^

[zenith escarp]

i dunno check ticket ig?

[austere quest]

Sure, do you have a ticket #?

[zenith escarp]

eu 0891

[hexed nimbus]

press F1 and copy the error message

[strong laurel]

This error occurred after a scheduled restart

[austere quest]

Can you verify what your Steam name is, and what server?

[austere quest]

Sure, do you have information about the error? Was it related to the hunting trophies?

FP released a client update earlier today to fix those errors. Wanted to see if you've updated your game since that update was released.

[strong laurel]

I'll update it now and write back

[austere quest]

Perfect, thank you! Here's the update notice from FP in the Rust Discord server: #653246622482038798 message

[wispy fulcrum]

Hey guys have little issue i want to join server of yours ( vanilla.rustoria.us) this one and unfortunately its just disconnecting me for steam auth failed can you suggest what the issue may be? Thanks

[hexed nimbus]

it says steam auth failed might need to verify your gamefiles and try again if its not working it could be a steam outage in your area also

[wispy fulcrum]

Okay and is your server crack friendly?

[hexed nimbus]

lol its official rust servers make a estimated guess

[wispy fulcrum]

I mean on website i found you guys its says cracked lol

[hexed nimbus]

just buy a legit game dude lol cracked rust lol bet you got 0 servers to play

[hexed nimbus]

what website was this btw

lol

[wispy fulcrum]

Yep thanks tho

[lucid galleon]

@austere quest can you check my appeal please #b5abd4

[unborn mantle]

Me too, part of the same group who was falsely banned.

[outer ridge]

how much time need for unban me?

[toxic shard]

Well first the one that got banned need to get his appeal approved

if that happend, the teamates appeals will be looked into

[outer ridge]

i do appeal only today

i got ban becouse use vpn ?

[toxic shard]

appeals takes 1-3days but if it's a PWA it depend on the main ban

[unborn mantle]

Dude I was just mining some stone and got abruptly banned. We got reported due to children salty with a raid. Doesn't make much sense to ban and investigate later? Sort of contradicts all Judicial systems out there. Not being disrespectful I am just new to the game and this does not make any sense.

[toxic shard]

who said we ban and investigate later ?

and are you banned for hacking or PWA ?

[kind musk]

Excuss me where can i see my ticket?

[lucid galleon]

pwa marc

[toxic shard]

you I know you gave me the appea l:)

and you need to refer to my previous statement in your case

[lucid galleon]

he’s part of the same group we had a village at outpost so we had lots of different mini teams in bases that’s why this sucks

[outer ridge]

hacking

[toxic shard]

vilages are a risk, you accept the responsability that someone might be cheating

[lucid galleon]

i’m trying to get you the ID of the player who was banned for “hacking”

[toxic shard]

and take advantage of the situation

[unborn mantle]

That sucks, just started playing the game and this happens. Damn.

[lucid galleon]

marc this is the ticket - #c4dce2

fisher number 1

[toxic shard]

oh I remember this name

[lucid galleon]

is that a good or bad thing?

[toxic shard]

usualy bad

[lucid galleon]

well can us lot be unbanned ? as we genuinely didn’t know ?

[unborn mantle]

Damn, and I was really happy with my progress this wipe.

[lucid galleon]

please if possible, spent a lot of hours grinding for it to all go to waste

[unborn mantle]

Yeah please if you wouldn't mind, I was having a lot of fun on the server.

[toxic shard]

that's up to the admin in charge of your ban

[lucid galleon]

i’ve been waiting like 10-12 hours and there’s no update man my base will decay if it’s not seen to soon enough

[unborn mantle]

Could you point us in the direction of the person in charge of our ban?

[strong laurel]

No, it didn't help

[toxic shard]

that's not something we would disclose

[lucid galleon]

well marc could you at least prompt him to check it we have so many people wanting and waiting to play right now and if it’s not fixed soon, we will all have decayed bases and nothing to return to if the ban is lifted

[austere quest]

Is it still the same error related to hunting trophies?

[cunning delta]

hey, i have question about appealing bans, can you only appeal once or more?

[odd estuary]

I need help, I was playing and there was an error full of red lines and my mouse bugged and I had to exit the game to return but there was a long queue

[storm elm]

You can always make a ticket!

[cunning delta]

oh right yeah thank you very much

[unborn mantle]

I made a ticket and it's been like 14 hours, what is the usual wait time?

[viscid ice]

can someone look at my Appeal its #aeb87a

please

[river iron]

bro i literally sent proof of the kid admitting to getting paid for cheating and a clip of him knowing how to hide it and the admin said he doesnt think hes cheatng lmfao

server is trash

[odd estuary]

@austere quest I need help, I was playing and there was an error full of red lines and my mouse bugged and I had to exit the game to return but there was a long queue

[austere quest]

Hi there, do you have more information about the error?

[viscid ice]

I have a question how long does it normally take for someone to respond to an appeal and if possible can I shorten that time

[austere quest]

It can take up to 1-3 business days. It can sometimes be quicker than that. There's not much you can do to shorten it. When the admin that banned you is available to look at it, they will reply.

[lucid galleon]

marc his appeal has been denied, and he cannot reply to the question asked in his denial

[viscid ice]

oh the ban happend around a year ago on a differnt account when I lost that account

[odd estuary]

I alt-tabbed and when it came back it was full of red errors on the screen but it disappeared quickly and I couldn't take a print and then I moved the moose and it was very slow inside the game and it didn't come back in any way and I had to close the game but I'm in the queue

[raven spruce]

hello admins i get a problem that i cant join at rustoria server i buy new account so i can join but it say to me hacking diskonect please help i just buy the account and cant join i got 0 hours in the rust

[gray shore]

im fisher number 1 i have been banned from rustoria eu main i appealed and waited 9 hours just to get denied atleast let me speak or say anything he asked me why i deleted my privouse account and just closed the ticket i cant even ask him what account like bro cmon

my ticket is #c4dce2

[toxic shard]

that means initially there was a question but then enougth information were found to deny directly and the question became useless

[raven spruce]

Marc can you help me please??

[gray shore]

cant you guys just pc check me or something bro

[toxic shard]

what happened to the old account ?

[raven spruce]

the old accont i lost it

[unborn mantle]

Wait are you telling me they didnt' even script check you?

[toxic shard]

why would we need to check your computer ? like your friend said, banning and investigating afterward should not happend

[odd estuary]

@austere quest

[gray shore]

you didnt investigate anything bro

[toxic shard]

we investigate first, find the proof we need and ban

[gray shore]

do you have soild proof i dont think so

[toxic shard]

then what about your respond to the question from the appeal ?

[raven spruce]

i buy a new account because i cant play rustoria but i cant

[toxic shard]

and also tell us what hapened to the account you used in september ?

[gray shore]

what account bro

thats my question

[toxic shard]

the account you were using while playing with your friend ?

from this previus issue for instance 🙂

[austere quest]

Yeah, sorry - not a whole lot we can do unfortunately. If it happens again please try to get the error. It sounds like it is a game bug, which we don't have any control over. Also, I'd try verifying your game file integrity as well.

[gray shore]

what do you mean bro give details

[toxic shard]

my question is clear : what happened to those account ?

[gray shore]

WHATS THE NAME BRO

i have my brothers accounts

maybe its one of them

give me names

[raven spruce]

Marc i lost my account and cheater use cheats in my account and i buy new acc so i can play rustoria but i cannot

[odd estuary]

@austere quest Yes, I know it's from the game, but it wasn't my fault and I had to wait in line, I just wanted someone to skip the line for me.

[raven spruce]

can please check if i can appeal it??

[toxic shard]

?steamid

[glass olive]

Hey, @raven spruce

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[odd estuary]

is there any possibility

[gray shore]

@toxic shard

[toxic shard]

stop buying fresh accounts and go play somewhere you can actually play

[austere quest]

Unfortunately, we cannot skip players.

[toxic shard]

this would avoid sketchy situation like that and embaras your teamates

[unborn mantle]

Marc, what about me, I didn't do anything.

[gray shore]

so you didnt ban me for hacking u banned me because i had 250 hours

[toxic shard]

who said that ?

[gray shore]

nice one bro

[viscid ice]

my steam id is 76561199764837326

[gray shore]

???

whats this

[sullen pagoda]

i have vip but im in the Q is just just because of the high pop on us long?

[glacial musk]

Hey so what if there is someone obliviously hacking and i dont have his steam name just his ingame rust player id numbers

[odd estuary]

@austere quest but even if there was an error for some reason in the game? another question why doesn't Rustia have the 5 minutes?

[viscid ice]

if you have reasons for my ban please respond to this disc message so i can see them so I can try my best to explain what happened

[raven spruce]

76561199833517859

this is my id

[mellow barn]

bro can i get help ?

[jagged hawk]

admin

[mellow barn]

any admin can check my case ?

[viscid ice]

they are trying i believe

[jagged hawk]

i am on support

[viscid ice]

ive also appealed it might take a while

[mellow barn]

almost 5-6 hours

[jagged hawk]

right now

[unborn mantle]

Marc, please may you answer my question

[gray shore]

@toxic shard can i just get some help man i really like playing on rustoria i dont wanna get banned from the server i like playing on

[viscid ice]

maybe a few days man never know

[mellow barn]

yeah lol

[jagged hawk]

one admin pls help

@misty scroll

[raven spruce]

so marc what happens??

[jagged hawk]

ar you here?

[unique jetty]

i have vip for toria US Long and i am in queue

[viscid ice]

can anyone take a look at my appeal my steam id is 76561199764837326 and my appeal is #aeb87a. Thank you

are we not allowed to @ admins on this?

[toxic shard]

give it a few minutes and you will be able to connect

[jagged hawk]

@toxic shard

[raven spruce]

okay thank you very much

[void oyster]

i have vip for us long and currently waiting in cue

[viscid ice]

reload the game maybe?

[toxic shard]

make a #payment-support ticket

[raven spruce]

i love you marc 🙏

[jagged hawk]

@toxic shard i wana speak for one bug abuse

[toxic shard]

Best way is to make a ticket, to have it logged

[viscid ice]

Marc can you perhaps take a look at my appeal?

[jagged hawk]

make where?\

[toxic shard]

discord vocal is quite problematic as it leaves no log

[toxic shard]

!ticket

[glass olive]

Hey, @jagged hawk

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic shard]

on the website for the bug abuse

[gray shore]

@toxic shard can i atleast talk to the guy who banned me

[viscid ice]

if you have time

[unborn mantle]

@toxic shard, can I have an update please. I just wanna play on the server.

[worn lichen]

Why isnt there any scientist on main server??

[void oyster]

my vip for us long is gone i payed for it on wipe day snd its gone already

[mellow hedge]

hello

i have vip but i am in que right now?

[void oyster]

and ideas on what to do i tried to reload the game

[mellow hedge]

how does it possible?

[viscid ice]

ive been holding off of going to a place yall think i should just go now since its probably going to take a while for someone to look at my appeal?

[toxic shard]

already told you to make a #payment-support

[jagged hawk]

Ticket #e7a535

[unborn mantle]

@toxic shard Did you see my message?

[jagged hawk]

i am fuckt right now

[gray shore]

@toxic shard can you atleast unban my friends i dont care bro ill stop playing rust just dont get them banned

[viscid ice]

Appeal #aeb87a ok so at least yall looked at the appeal but its denied can i know why?

did i not explain something well

[rotund portal]

hello, eu long is rollbacking all time, pls take a look everyone is lust sliding all my 20 team

[elfin kestrel]

hello, when im opening webiste i have black screen how can i repair this?

[frosty tide]

@knotty garnet

[mellow hedge]

@toxic shard problem is that I paid for vip to prevent to wait on que. And I am waiting for answering ticket to join the server. It should be solved asap.

[toxic shard]

i';m affraid you own an account which was banned while playing on our servers and there is no way to proove it wasn't you

[eternal oriole]

Can someone restart eu long? lag spike's are hell

[gusty radish]

RUSTORIA EU LONG LAGGG

[viscid ice]

i have screenshots of like it showing someone else has accesed the account and etc. can i send them to someone

[loud thicket]

vip isnt working on us long for me

[toxic shard]

those can be forged and it's quite easy to do so

[frosty tide]

@knotty garnet

[toxic shard]

there is even tutorials on how to do it

[viscid ice]

what can not be forged?

is there anything

[silk pier]

vip isnt working on us long for me

[toxic shard]

our logs, but in your case nothing can be prooven

[viscid ice]

no like i put it on everything i love its not me like i completly lost my old account with all my games

[unborn mantle]

Marc, please answer me.

[gusty radish]

RUSTORIA EU LONG LAGGG

[loud thicket]

vip isnt working on us long for me

[toxic shard]

I wouldn't have much hopes

[toxic shard]

#payment-support

[unborn mantle]

Much Hope for what?

[viscid ice]

ok so the ban happened 12 months ago correct? someone told me if I waited 180 days after the ban I might be able to play again

[toxic shard]

getting unbanned by anticipation

[toxic shard]

180 days are for gamebans that didn't hapened while playing rustoria, in your case it's a server ban, the account got caugth cheating by the staff on our server

[unborn mantle]

getting unbanned by anticipation? Sorry could you clarify what this means?

[violet needle]

restart this eu long is so laggy

[toxic shard]

PWA are usualy 7 days

[fresh sundial]

can you restart eu long ????

[round terrace]

Hey, my VIP that my friend gifted me on Thursday doesn't seem to be working anymore. Is there anything I can do to resolve this issue?

[unborn mantle]

But I had no idea, I was just minding my own business. Look at my account dude, I haven't even broke 100 hours on the game dude. I am still learning the game and I had no idea. Surely you can make an exception?

[hearty current]

i bought the queue skip and im still getting put in queue

not sure why, but it was working fine yesterday

[cinder pilot]

all vip and skip q doesnt work rn

[fresh sundial]

/auth

[glass olive]

Hey, @fresh sundial

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[unborn mantle]

@toxic shard Hello?

[viscid ice]

the account I got banned on I have been playing legit for a very long time there would be no reason for me to even cheat I have a few thousdads of hours on rust and spent hundreds of dollors on skins and hundreds of hours on others games that I also spent money on buying games and in game stuff on the account .if I had a choice I would still be playing on my orginal account but I cant since I completly lost it my moms email got hacked which was the email I used to run my old orgainl account because I made it when I was young so they got complete acces to the account now and they must have cheated then. I cant think of any waysd to prove it wasnt me. But can you maybe unban me and if you even think im cheating you can insta ban me with no chance of appeal? Please man I really want to play again

[hearty current]

any idea when itll be fixed

[viscid ice]

im just a casual player that has been playing the game for years it honestly wasnt me playing when the account got banned for cheating its annyoning that I dont have anything else than my word to go off of but I dont know what else to do

[cinder pilot]

idk waiting on suport

[viscid ice]

and the ban is on EU I never touch EU severs at all

@toxic shard was it you who looked at my ticket?

[vast oracle]

can

#payment-support

[viscid ice]

this like pains my soul

[tall ridge]

for me its this error it kicked me multiple times today https://imgur.com/a/Zr1gE8V

[gentle thunder]

Vip is not working

[tall ridge]

And the update was 9AM and I crashed last time at 5PM after the hotfix

[mellow hedge]

I'm getting raided right now, and the VIP I paid 10 euros for isn't working. Thanks, Rustoria ❤️

I'm getting raided right now, and the VIP I paid 10 euros for isn't working. Thanks, Rustoria ❤️

[gentle thunder]

Same here ^

[naive oxide]

Sea long where bots? Mil tunnels not have bots.

[viscid ice]

hyoid can you look at my case please?

[austere quest]

Yep, this is the issue caused by hunting trophies. Please make sure you update your game! 🙂

[gentle thunder]

this is gay I payed good money

vip no workie

[tall ridge]

Nephilim — Today at 8:50 PM
And the update was 9AM and I crashed last time at 5PM after the hotfix

[viscid ice]

they denied my appeal

[balmy cypress]

#payment-support

[balmy cypress]

#payment-support

Open a ticket and I will have your issue fixed within 30 seconds

[austere quest]

Make sure you F7 it as a bug. There's unfortunately nothing we can do to fix it. 😦 It would have to be fixed by FP

[mellow hedge]

I've already submitted a ticket, but that doesn't mean I'm not affected. Prioritize these tickets then.

[balmy cypress]

Where?

you don't have a payment support ticket open

[mellow hedge]

idk where

[viscid ice]

please

[balmy cypress]

was fixed, if its still an issue please make another ticket

you should've had a DM from the bot too

[mellow hedge]

I had. But, still unfixed.

Re ticket again

[balmy cypress]

Don't worry

Looking

[balmy cypress]

Which server?

[opal solar]

I cant find player by steam ID

[mellow barn]

@toxic shard hey marc

can u help me

i cant create ticket on website

[viscid ice]

please man

[exotic umbra]

we are reporting this player and his buddies. we killed him and took a gun from him that had 0 recoil. now we have been shooting it but it has a little. when we tested it it had none. could you please come and test the gun? the guy shoots it straight all the way straight. they have modified guns please do something.

[sturdy terrace]

I've never heard of a cheat that modifies gun's recoil. Admins don't interfere with gameplay, so they won't be able to help you ingame. But what you can do is go ahead and create a report, with a video of you shooting the "modified" gun.

[sturdy terrace]

!report

[glass olive]

Hey, @exotic umbra

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viscid ice]

can i get in a call with someone so I can talk about it with them

fuck

[sinful girder]

hello i have a problem

[light summit]

Hello. How can we help?

[sinful girder]

I can't access the Rustoria servers, it kicks me out saying I hacked, what should I do?

[light summit]

!appeal - Please go ahead and submit an appeal if you haven't already done so!

[glass olive]

Hey, @sinful girder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid ice]

You won’t get unbanned on my life you won’t I just spent my morning trying to get unbanned and it did not work don’t waste time

[lucid token]

yea rustoria more like poopsoria

[solid spire]

i got vip but it ain't working help please?

i heard itss because of server shuting down last night

[alpine skiff]

yeah mine isnt working as well

[light summit]

Hey @solid spire @alpine skiff - we're sorry to hear that. For VIP related issues, please raise a ticket here #payment-support and someone will be able to look into it for you!

[frail wedge]

Can an Admin have please an urgent look into this Ticket? -> https://rustoria.co/support/376f23

@hearty fulcrum maybe? or someone else?

[sturdy terrace]

Please don't tag an admin unless its absolutely necessary.

[sturdy terrace]

An admin should respond to your ticket as soon as they're available. Please have some patience

[frail wedge]

It is. Because he ruins Gameplay on the Server. But thanks anyway 🙂

[clear ether]

My VIP is not working

[frail wedge]

https://discord.com/channels/274965952116817920/883058174570135572

[hearty slate]

Can someone look into Ticket #270e34

Hes blatantly cheating

[frail wedge]

which Server u play?

[little umbra]

bruh can someone help me

logged of 2hours ago and was tryna log in but its sayin ban evasion

[frail wedge]

@little umbra -> https://rustoria.co/support/appeals

[little umbra]

idk how tf ı got banned

[rugged meteor]

#payment-support US Long VIP not working

[ruby creek]

thx for the help support ❤️

[balmy cypress]

make a ticket, don't just tag the channel

[little umbra]

bruh its saying ban not found???

[rugged meteor]

tyty yeah just opened a ticket.

[floral lily]

VIP not working for me either on US Long . Opened a ticket on the website

[rigid tiger]

there is a cheater on one of the servers

[floral lily]

whats average turnaround time on support tickets?

[balmy cypress]

that might be the least information I've seen in a report all week

[balmy cypress]

?report

[glass olive]

Hey, @rigid tiger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[balmy cypress]

depends on if you mean bans, reports or something else

as soon as an admin has a chance

[floral lily]

im referring to my VIP not working

[balmy cypress]

You don't have a ticket open

#payment-support

like 30 seconds

[floral lily]

i did open one on the website. ill opejn one there ty

[little umbra]

can someone pls check Ticket #2cc72a
??

really confused how th ım getting ban evasion from doin nothing

oh ight fixed

[hearty slate]

Can someone look into Ticket #270e34
Hes blatantly cheating

76561199381655957 CHEATING ON RUSTORIA MAIN

[normal orbit]

Tickets will be handled by admins in the order they are received.

[hearty slate]

Ah alright thanks

[normal orbit]

Please be patient, they will get to it as fast as possible.

[hearty slate]

Been waiting a while already

[sacred jewel]

put loot on my temaate sleeping body and it dissapreared wtf

[hard relic]

hey i have a question for an admin or just anyone that would know im on the us Mondays server and i did the angler fishing game achievement which is catch 1 of every fish ive caught more then 1 of each fish and still haven't gotten the achievement is there a reason why?

[silk mason]

i made a ticket on the rustoria website. i got banned for cheating but i never play official servers.

[sturdy terrace]

Alright, then your banning admin should respond to your appeal as soon as they are available. This usually takes 1 - 3 business days.

[hard relic]

cam anyone help please

can^

[sacred jewel]

admin

[low turtle]

need an admin probably killed me a player from under the texture can i show the rollback can i ban his loot i dont feel sorry but i think im not the first one to die like that

[sacred jewel]

put loot on my temaate sleeping body and it dissapreared wtf

[sturdy terrace]

Admins don't interfere with on wipe gameplay, we cannot help you.

[sacred jewel]

lmao gmae so broke

[low turtle]

that is, he can sit in the texture of the rock on the mouth and kill everyone?

[sturdy terrace]

Sometimes sleeping bodies dissapear, but comeback as soon as your teammate logs back in. Can you get your teammate to do that?

[hearty slate]

Hes blatantly cheating and its getting annoying

[wanton kraken]

MEDIUM?

[rough vector]

just gone down

[wanton kraken]

why

[rough vector]

fucked if i know

[wanton kraken]

this server dude

they gonna loot me

[rough vector]

its good wdym

[hearty slate]

Can someone please help with this cheater

Hes only trippling

[native fulcrum]

eu medium not opening?？？？？？？

[winter chasm]

Hello there is a hacker in rustoria EU main

[hexed nimbus]

!report

[glass olive]

Hey, @winter chasm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[native fulcrum]

@cinder zealot

open medium

[sturdy terrace]

Please don't tag admins unless absolutely necessary. As CTV stated here - #general message He's working on getting the server back up.

[frank holly]

is there a reason for the ai not working?

on main

tt

[dire pond]

fix @sharp rapids

[swift crater]

EU MEDIUM is OFFLINE?!?!

[timber minnow]

whats happened to eu medium ?

[fallen badger]

how do i check if my tickets been seen on the ewbite?

website?

[frank holly]

u dont

[fallen badger]

crazy

[frank holly]

just wait for a response

[timber minnow]

where u was?

[sturdy terrace]

Usually AI is turned off for lag reasons.

[frank holly]

do they even turn it on?

[timber minnow]

no

[nova wigeon]

i got banned for cheating when i joined the server instantly

<@&274980199668645888>

[boreal thistle]

!appeal

[glass olive]

Hey, @nova wigeon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nova wigeon]

it says there is no bans found but im banned

for "cheating"

[boreal thistle]

Are you logged in with the right account on Rustoria website?

[nova wigeon]

yes

i only have 2 accounts 1 with rust on it and the other with seige

[nova wigeon]

could you notify someone

[hearty slate]

Someone pelase look into Ticket #270e34

Ive been waiting 4 hours now and hes constantly aimbotting me

[nova wigeon]

i can send a screenshot

[light dome]

How to open a support against player discord? I can't open it on the site.

[ivory perch]

Hi you can't report on discord directly if the website does not work please use f7 in game

[raw pier]

Why Eu medium off

[hearty slate]

Someone pelase look into Ticket #270e34
Ive been waiting 4 hours now and hes constantly aimbotting me

[wanton kraken]

@ivory perch when eu medium coming online?

[ivory perch]

Try to send another report or tag an admin

[viscid ice]

Day one of asking to be unbanned

[ivory perch]

!appeal

[glass olive]

Hey, @viscid ice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid ice]

Tried they said the logs can’t prove it wasn’t me on the account

[ivory perch]

I have no info on this but I'll tag you when it's up

[ivory perch]

Nothing I can do you can try speaking to the admin but likely to get the same answer

[fiery jasper]

who is it

[viscid ice]

I don’t know the exact admin who banned my old account that I lost a year ago but mark responded to my ticket

[fiery jasper]

server been down for 2 hours now

[raw pier]

They said an hour ago it will take about an hour to go online

[jagged hawk]

admin online

[hearty slate]

Someone pelase look into Ticket #270e34
Ive been waiting 4 hours now and hes constantly aimbotting me

[zenith ice]

where do imake a ticket fir a ban apeal

[stiff meteor]

!appeal

[glass olive]

Hey, @zenith ice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly fog]

Medium wants to live!!! @raven bison

[spark glade]

<@&274971100184576010>Why did I get banned remotely for cheating even though I didn't use anything?

[jagged hawk]

@misty scroll

[static quail]

any updates for medium?

[hasty steppe]

@misty scroll

[desert needle]

how much left for eu medium

[hexed nimbus]

#announcements

[desert needle]

its been a 1hr

[magic forge]

more xd

[digital crag]

whats the quickest way of getting in contact with a server admin?