support

[fierce lily]

Yall giving bans to innocent grinders cuz they invited a cheater on there team unknowingly

[open grail]

I'm not privvy to information about a bans but rustoria takes bans extremely seriously. If you've been given a perm its well deserved

[long wren]

huh?

[fierce lily]

https://tenor.com/view/rizzler-dance-kafi-lopez-ari-gif-13349943246569399430

[long wren]

Hello what issue are you having?

[rotund bolt]

oops wrong channel

[mossy bear]

so my other 1000hrs of gameplay dont matter because i played 1 hr unknowingly with a hacker

[open grail]

The rules are very clear

I wish you the best for your appeal if not there's many other servers you can go play

[mossy bear]

so theres no actual game admins at all that can help with this

[open grail]

Only through the correct process

[mossy bear]

which is what again

[open grail]

The ticket and appeal system. And the waiting for support voice channel but that could be a long wait

[mossy bear]

when do the game admins usually come help in the support voice channel, what time on average pst or est

[open grail]

I cannot give you a time frame as I do not know

[mossy bear]

which admin would be the most likely to help

[long wren]

You just need to wait for a reply to your appeal, do you need any other help?

[hearty fulcrum]

Most "Playing with Hacker" bans are temporary. If you would like to know how long the ban is for, you can send your Steam here, and I will check for you. As for asking to get unbanned, you will have to wait for the admin to respond to your appeal.

[mossy bear]

thats all i was wondering was if it was a perma ban or a temporay ban. my steam is "hannah kae lover" steam id is 372906311 if its the same as the friend code

[hearty fulcrum]

That's not the steam ID. You can send your Steam profile link here or you can use https://rustoria.co/getmyid then paste the number from the site here.

Either one will work

[mossy bear]

76561198333172039

there it is

[hearty fulcrum]

Your temporary ban is for 7 days. You will be able to play on Rustoria again after a week has passed

[mossy bear]

okay thank you all, sorry if i came across as rude. was just trying to figure it all out before i go to sleep for school 😭

[hearty fulcrum]

No worries. It seems like there was some miscommunication as well. Glad I could help, and thank you for appealing and waiting. Have a good night.

[inner pawn]

When will there be an announcement on whether or not you will be using premium servers? We need to figure out what other server we are playing if you all decide not to use it.

[oak wing]

Hi, they answered my appeal, but they didn't cancel it.What to do?

[long wren]

What is the status of the your appeal?

[oak wing]

Your appeal has been approved. You are no longer able to add to the appeal.

[long wren]

Can't connect to the server?

[oak wing]

Yes

[long wren]

please turn off Rust now and try again in 30 minutes

[oak wing]

Ok

[upper island]

are mlrs rockets banned from the 5x?

[long wren]

https://rustoria.co/rules/modded

[high jetty]

can i play on training graunds while waiting for the appeal?

[hearty fulcrum]

What is your appeal number?

[upper island]

respectfully, this did not answer my question

[high jetty]

Appeal #945faa

[high jetty]

thank you so much lily, i love you<3

[long wren]

You can use it

[hearty fulcrum]

Yes, you can play on the training grounds, and your appeal has been answered. You can connect to the server again in about 30 minutes. Please wait 30 minutes before connecting or there might be an error

[upper island]

it might be my luck but i just haven’t found any i’ve been playing for a while might be a bug or sum

[hearty fulcrum]

This should be fixed now. Please let us know if you have the same issue again

[hearty fulcrum]

MLRS should be obtainable as there wasn't anything in the #change-log about removing MLRS, but I may be wrong. I recommend looking some more and if you notice the same problem again in a different wipe, please let us know in a ticket and we'll take a look

[upper island]

ok, thank you! if i had to guess it might be an issue like the eu 5x had with mlrs rockets not being in the loot table or something. i’ll keep searching

[hearty fulcrum]

That could be possible, but I think it was the aiming module. Maybe or maybe not. I'll check with our devs to make sure

[hearty fulcrum]

which 5x are you on?

[high jetty]

30 minutes have passed but I haven't been unbanned, what should I do?

[upper island]

5x no bps low pop, i’ve found 3 aiming modules but no rockets lol

[upper island]

thank you!

[high jetty]

@hearty fulcrum 30 minutes have passed but I haven't been unbanned, what should I do?

[long wren]

Would you like to wait for about an hour?

[high jetty]

I can, but it is not desirable

[long wren]

There's probably nothing the admin can do about it since you're already unbanned. 😢

[upper island]

what the scam

[high jetty]

it's been an hour and a half since my appeal was approved, i'm still not unbanned, is there anything i can do about it

does it matter if I go to the server and check?

[thorny dune]

Could you send me your SteamID and I will double check

[orchid yoke]

Today, I was kicked by the sever, and says: Disconnected: Come to Discord.gg/rustoria - Luke, what should i do ?

[long wren]

Send a dm @balmy cypress with your steamid

[high jetty]

76561198854416010

[thorny dune]

Thank you, I've updated this once again. You should now be able to connect.

[high jetty]

thank you for help

[lime quarry]

<@&274971100184576010> I need help with this Ticket

Ticket #f7fef7

[long wren]

😅

[minor temple]

Thank you for creating the ticket, there's no need to tag us though. We will get to and investigate as soon as we can

[lime quarry]

well yes i know you will investigate it, but It will be 2 hours later when the fella is offline so no use in the ticket

[upper island]

@me if you find anything out i lowk need these mlrs rockets in the loot pool.

[long wren]

You can report him again when he comes online

[lime quarry]

Absolute joke

ill get the same bot message

[lime quarry]

and theyre still running about freely cheating

[dense ibex]

Do I understand correctly that there will be wipe servers tomorrow and on Monday? all servers monthly and weekly

[lime quarry]

ggs dogshit server you let cheaters roam around your server so you can get an extra few fucking quid nice one

imo

[minor temple]

Investigations take time. Things aren't necessarily as obvious as they seem and we need to be sure that someone is cheating if we are going to ban them

[lime quarry]

😴

[long wren]

If you have any complaints about our servers, please take them elsewhere. 🙂

[lime quarry]

[stone stone]

How many hours do i need on your servers to qualify for map voting?

[minor temple]

We don't disclose the number, sorry

It's server specific, keep playing and soon you should be able to vote 🙂

[stone stone]

Oh ok, is there any way i can see the winning map then?

or like how many votes each one has

[minor temple]

Voting will end a few hours before wipe and you will be able to see the results then. There isn't currently a way to see them prior to the results if you have not voted sorry

[stone stone]

ok, thanks for the help

[umbral panther]

i need build help can a staff join server and help me

[sturdy terrace]

What do you mean build help?

To build a base?

[stone seal]

need help i cant appeal a ban

help please admins

[long wren]

why cant ?!

[stone seal]

i dont know it just says u already made an appeal on this ticket it was 4 months ago

i want to re appeal if possible

[lyric basalt]

!steamid

[glass olive]

Hey, @stone seal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stone seal]

my steams linked already

or do i need to send in dms

[lyric basalt]

You can send it here

[stone seal]

76561198443483800

https://steamcommunity.com/id/77777727771777771/ @lyric basalt

[lyric basalt]

Will forward to banning admin

[stone seal]

it was for assos

[long wren]

[stone seal]

https://tenor.com/view/excited-i'm-so-excited-so-excited-yay-happy-gif-16375819648008939887

[proud hawk]

I would like to ask one question. I have received support for a refund, and it says that they are available from 7:00pm to 7:00am.

[long wren]

Did you request a refund with a #payment-support ?

[proud hawk]

Yes

[modern veldt]

[long wren]

Is the ticket closed?

[proud hawk]

No, it's still going on.

[modern veldt]

may be need wait a period of time

[long wren]

Payment tickets can only be processed by a few admins, so it may take a long time.

[proud hawk]

Okay, thank you for listening to me.

[proud hawk]

I understand. Thank you for listening to my advice.

[umbral panther]

like to break smt

[analog glacier]

are there going to be new premium servers with rustoria?

[austere quest]

Any news related to premium servers will be in #announcements 🙂

[grizzled thorn]

hello everyone, I need the help of an administrator, I was banned just like that, is this some kind of mistake?

[near halo]

How to get verified?

[hexed nimbus]

!verify

[glass olive]

Hey, @near halo

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[near halo]

I have to boost server?

[thorny dune]

No, just link on the website

Boosting is optional if you want the modded servers perks or just want to support

[near halo]

Chill bro i got it

[thorny dune]

[paper marten]

Well but there arent any news so far. So when will people know if you will have a Premium server and if so how many, Location and all that stuff. :/

[open grail]

When it's announced

!report

[glass olive]

Hey, @low pier

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clear prairie]

please check Appeal #4d4c5b ban for nothing

[open grail]

Appeals get done in order and can take 1-3 days btw sorry about that

[timber minnow]

Hi, eu long tommorrow wipe?

[misty scroll]

All servers wipe for force wipe, yes

[glass olive]

Hey, @timber minnow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[timber minnow]

Ty

[clever sparrow]

is there a admin right now?

[wispy dirge]

What's up?

[clever sparrow]

hi

what map is going to be next for rustoria eu long

[hoary pier]

is there any way i can talk to an admin im in waiting for support

[wispy dirge]

Depends on how the map vote goes: https://rustoria.co/maps/vanilla_long_eu

[wispy dirge]

Can't talk via voice at the moment, whats up?

[hoary pier]

i wanted to speak in regards to my ban that i got from your servers almost 5 years back now

something id rather talk over voice rather than text

[upper island]

did you find anything out?

[fervent wing]

hey i cant seem to get into ur server it says hackingand kicks me out what happen

[ashen oasis]

what is the maximum number of players in a team that can be on the Rustoria US Long server?

[hoary pier]

never knew i would be waiting almost an hour just to talk to someone

[fickle flare]

i`m not playing with cheats but server disconnect me with hacking reason wtf

[hexed nimbus]

Just not important tbh

[hexed nimbus]

!appeal

[glass olive]

Hey, @fickle flare

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary pier]

ong bro

[hexed nimbus]

#server-info

[wispy dirge]

Typically 7 days.

[oblique oracle]

i get a free

ban

man

[spare cairn]

hello one question where can i appeal for dedicated player and how many hours do you need on rustoria?

[hexed nimbus]

2k hours playtime on the same server

[near halo]

hey can a admin look at my ticket before force wipe, i really appreciate the work yall do to run the server and i want to play force! #775c1e is the ticket id <@&274971100184576010>

[runic marlin]

Reviewed

[spiral arrow]

Hey <@&274971100184576010> can you guys review my ticket b4 force. plssss #6d0045

[hexed nimbus]

Lol still sitting there

[minor temple]

It's with your banning Admin, They will look at it as soon as they can

[hexed nimbus]

Hello kitty cat

[meager pond]

745893465346408478 promoting cheats in bio

[fluid swallow]

How to solve the problem when connecting to the server crashes and wrote disconnect hacking?

[hoary pier]

mhm

<@&274971100184576010> ive been waiting on waiting for support for over 2 hours now can someone please drag me

[shy remnant]

What do you need help with ?

[hoary pier]

i would just like to talk about my ban so i can understand how long i might have to wait to get unbanned

[shy remnant]

!appeal

[glass olive]

Hey, @hoary pier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

In your appeal ^

[fluid swallow]

How to solve the problem when connecting to the server crashes and wrote disconnect hacking?

[shy remnant]

What's ur Steam ID ?

[hoary pier]

76561199094615778

[shy remnant]

Have u appealed ?

[hoary pier]

i might be unbanned

[shy remnant]

No you are not

[hoary pier]

idk i have a ticket from 47 months ago saying approved

[shy remnant]

ur permanently banned

You need to appeal

[fluid swallow]

How to solve the problem when connecting to the server crashes and wrote disconnect hacking?

[hoary pier]

i cant when it wont let me

[hexed nimbus]

!appeal

[glass olive]

Hey, @fluid swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary pier]

that was why ive been in call for 2 hours because your website wont let me make an appeal

[hexed nimbus]

What does it say ?

[hoary pier]

its say your banned was already appealed "47 months ago"

[shy remnant]

Ye

Ban appeal denied

So it's permanent

You appealed 40 month ago your ban, which was denied

[hexed nimbus]

If denied its final and you gotta find somewhere else to play

[hoary pier]

i just figured after being banned for almost 5 years there would be some room to talk

[shy remnant]

No unfortunately

A ban is permanent, an appeal decision is as well

[hoary pier]

okie

[hexed nimbus]

Should have tought of that before you did what you did not after the fact

https://tenor.com/view/benjammins-not-legal-illegal-inmate-cops-gif-901117068584926830

[hoary pier]

well ive only been banned once but they are saying ive been banned multiple of times

[shy remnant]

You were indeed, sorry but you gotta find somewhere else to play. Have a nice one, good luck

[hexed nimbus]

Lol

[shy remnant]

?

I did not get it

😢

[hexed nimbus]

Sea of thiefs

[shy remnant]

Oh!

Never played that mb

[past pawn]

Wrong discord my bad lol.

[cunning hinge]

How do I know what time the server will reset? Or is it random?

[light summit]

It isn't random 🙂 You may find information related to all our servers here: https://discord.com/channels/274965952116817920/1279953303613997087

[cunning hinge]

right, thank you very much

[bleak badge]

can we please get him banned he is shooting me in the water as im swimming away liek im full under

[glass olive]

Hey, @bleak badge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[proven sable]

Please help me, I have some kind of problem, I was banned for some reason as a cheat, although I don't play with cheats and I've never played before, only my account was gamebanged for 7 days

[glass olive]

Hey, @proven sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bleak badge]

ok well i submitted an f7 but i cant leave base hes holding me

so if you can ban him quickly that would be nice

[shy remnant]

https://rustoria.co/support/

[proven sable]

I wrote, they wrote to me to write more

[shy remnant]

That's a ticket

You need to make an appeal #support message

https://rustoria.co/support/

Make a ticket please

And PLEASE stop calling them out

[proven sable]

I wrote yesterday and I can't take it anymore.

[bleak badge]

ticked already made

[shy remnant]

Try in 10mn to connect, it should be good

[bleak badge]

@shy remnant are you looking into rmp?

[shy remnant]

No, please wait for your ticket to be handled

[bleak badge]

I CANT LEAVE MY BASE

[proven sable]

I can't do anything, can I contact the chief administrator somehow?

[shy remnant]

?

I don't understand

I just told you to try to connect in 10 minutes, "it should be good"

#support message

[proven sable]

Okay, I'll try, but if it doesn't work out, I'll write

[shy remnant]

Why it would not work out ?

If i say that it means I've fixed it ?

[proven sable]

Thank you very much, I am very grateful to you.

[fickle flare]

Please help me, I have some kind of problem, I was banned for some reason as a cheat too, although I don't play with cheats and I've never played before. Please check my appeal #b0c9aa

[neat badge]

can u get perma for playin w hacker?

[fickle flare]

no, i`m never playing with hacker

[neat badge]

<@&274971100184576010> can u get perma banned for playin with hacker

[toxic shard]

Depend on the situation and/or how many times you got banned for it

[fickle flare]

<@&274971100184576010> can you please check my appeal #b0c9aa ?

[neat badge]

can u check if im perma

[ionic agate]

You're not, it says the length when you try to connect to the server.

[neat badge]

it said nothin

[runic marlin]

!steamid

[glass olive]

Hey, @neat badge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[neat badge]

76561199454233262

[ionic agate]

Check DMs

[fickle flare]

Timmy

I need help please

[runic marlin]

Fixed @fickle flare

[fickle flare]

Ok. i check it now

[runic marlin]

Actually please wait 10-15 min before connecting

[fickle flare]

Ok, thank you in advance

[fickle flare]

Yes it`s work! Thank you so much

[hasty temple]

Hey is this wipe on thursday a map wipe or a BP wipe?

[normal orbit]

bp wipe

[broken thorn]

Lucky u got unbanned they closed my ticket within 2 mins 😭

[clever sparrow]

what map is going to be next for eu long?

[sudden knoll]

Hello, good evening, how are you? I tried to enter the server, it's my first time entering the Rust server of Rustoria and it says that I'm banned and I haven't played much, in case you could see what's going on, thank you and sorry for the inconvenience.

[sturdy terrace]

Head to https://rustoria.co/maps to see for yourself

[sturdy terrace]

!appeal Please go ahead and create an appeal.

[glass olive]

Hey, @sudden knoll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sudden knoll]

One more question, I've already sent a ticket, but I'm wondering if I'll have an answer tomorrow before the wipe, because my team is going to play Rustoria, so I don't know how long it takes you to respond, more or less. If you could tell me how long it usually takes you to respond, it would be a great help. ty for everithing

[ocean fulcrum]

Appeals take 1-3 business days usually 🙂

Can take less or more time depending on the situation, though.

[dreamy estuary]

!appeal

[glass olive]

Hey, @dreamy estuary

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusk seal]

!appeal

[glass olive]

Hey, @dusk seal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sudden knoll]

me too brother

[tall sphinx]

<@&274971100184576010>

this kid tryed to send my a virus from lfg can u guys ban him (tryed to pull my ip)

i have proof

[dusk seal]

That sucks, was banned for playing with someone that hacked in the past

Bro got hardware banned and I got taken along with, RIP Rustoria

[minor temple]

!steamid

[glass olive]

Hey, @dusk seal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

you guys gonna add a monthly au server aswell?

[long wren]

[minor temple]

Sent you a DM btw

[near halo]

why

[slender rapids]

Hello friends. I am getting a hacking error on the server, what should I do?

[long wren]

you need make an appeal

[long wren]

!appeal

[glass olive]

Hey, @slender rapids

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slender rapids]

Where should I appeal?

[long wren]

#support message

[slender rapids]

I don’t quite understand what exactly I need to do.

[long wren]

are you chinese?

[slender rapids]

no turkish

😄

[raven bison]

https://rustoria.co/support/appeal

[long wren]

!appealTr

[glass olive]

Selam, @slender rapids

Yasaklanma ya da susturma cezanıza itiraz etmek için, lütfen bu bağlantıyı takip edin: https://rustoria.co/support/appeal

Eğer Discord hesabınızı bu siteden bağlamasını yaptıysanız https://rustoria.co/link bir Discord botu tarafından mesaj alacaksınız.
Eğer hesabını bağlamadıysanız bunu web site üzerinden kontrol etmeniz gerekecek.

İtiraz gönderdikten sonra bir yönetici bu konuyu inceleyecektir.
Not: Standart yanıt süreleri 1-3 gündür ancak duruma göre değişiklik gösterebilmektedir.

[slender rapids]

thanx

[frigid vessel]

<@&274971100184576010> can someone please take a look on my appeal its been pending for 3 days almost 4 #951f64 am trying to play force wipe 😭

[long wren]

only banning admin can reply to your appeal

[cunning radish]

skibdi

[zenith bridge]

!forced

[carmine nymph]

@long wren Limited information is about what a premium server actually is could you give me a quick run down pls

Don’t worry just saw the shadow frags vid

[long wren]

The rules are the same as the original vanilla server, you just need to have an Rust item worth more than $15 in your steam inventory.

[cobalt prairie]

Were chickens removed from rustoria?

[long wren]

Yes maybe

[fair cradle]

If I got EAC ban 6 months ago. Am I able to return to Rustoria?

[open grail]

"You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have more than 1 gameban on other accounts.
• You have an account that is banned on our servers and are playing on another account.
  "

from https://rustoria.co/rules/vanilla

[amber nacelle]

My rust ain’t launching when I press play it’s just stuck at 0

[tepid mason]

When wipe on Europe medium ?

[fair cradle]

So I am able to play in April?

[long wren]

!force

[glass olive]

Hey, @tepid mason

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[tepid mason]

Thanks

[woeful copper]

How long before the wipe will the map be revealed?

[thorny dune]

You can view the maps on our website now, they will be released to download just a couple of minutes before the servers wipe

[woeful copper]

Thank you!

[near halo]

do all servers force wipe bps?

[thorny dune]

You can find specific details for each server by clicking the bot to the right, but in short all do apart from our Monday servers pretty much which never wipe bps

[polar sail]

How much online on wipe in Long EU?

[long wren]

last wipe 800pop max on wipe day

[polar sail]

@long wren thx but where i can see map ?

[long wren]

https://rustoria.co/maps/vanilla_long_eu

[ionic canopy]

100 days on steam lookin ahhh Ticket #bff5fd

[polar sail]

I click join and nothing

[long wren]

me too hhahaha

[tiny jasper]

hello im trying to join rustoria eu main server bad it kicking me and write that im hacking it not true

[long wren]

Banned reason hacking?

[tiny jasper]

kick banning

but i dont have cheat

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @tiny jasper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tiny jasper]

thank for help crazy

[rough vector]

hi, i just wanted to check if my ticket had been submitted ok ?

[long wren]

You can check it on the website https://rustoria.co/support

[rough vector]

showing as empty

[long wren]

Then it seems like the ticket wasn't submitted properly. please re-make it.

[rough vector]

it says it has recieved my submission for staff, would that show up in the ticket system ?

[long wren]

Isn't it displayed like this?

[rough vector]

nope

[woeful copper]

Is there a wipe on EU Medium today?

[long wren]

in 9 hours 6min

huh?

[woeful copper]

I mentioned it because I wanted to clarify why the wipe was postponed, then I realized it was due to the update.))

[long wren]

[ebon island]

Why did Sea MAIN didnt wiped

[long wren]

tmr bp wipe

[tranquil brook]

when wipes comes? @long wren

[long wren]

!force

[glass olive]

Hey, @tranquil brook

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[tranquil brook]

ty

[thick nexus]

can someone help me i got banned last week on rustoria server bc of playing with cheater i havent been unbanned and it doesnt show me how long left till i am unbanned like before

[long wren]

Have you made an appeal?

[thick nexus]

Yes

[long wren]

Have you received a response to your appeal?

[high dirge]

Bro my appeal still hasnt been responded to. My Team Got banned for playing with a cheater we were playing trio and we all Got the same reason that we Got banned for playing with a cheater and we have never played with anyone else please I need help I want to play force wipe

[sturdy terrace]

I understand your urgency, but the usual respond times on a ticket is 1 - 3 business days. I'm sorry, but you are going to have to wait.

[high dirge]

Yes I have made the appeal tuesday and I Just want to play force man we plan planned to play rustoria mondays as a 8 man and now they dont even want to switch servers this is bullshit

[drowsy meadow]

how do i get donator role?

[high dirge]

!appeal

[glass olive]

Hey, @high dirge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ripe hollow]

hi there my team said this is where i come to ask about whitelisting wondering how do I make a request? thanks

[hexed nimbus]

The dont have whitelisting as vpn’s are allowed

[sturdy terrace]

!vip

[glass olive]

Hey, @drowsy meadow

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[uneven epoch]

I logged into the server.I RAN FOR 10 MINUTES, AFTER THAT I LOGGED OFF THE SERVER, WHEN I LOGGED ON TO THE SERVER FOR A REASON UNKNOWN TO ME.I CAN PASS THE CHEAT CHECK

[leaden blade]

hello

premium server will open in rustoria? ❤️

[long wren]

next week premium server open

[hexed tangle]

md

[cunning orbit]

@tranquil pike can you help i cant look around when i am scoped in rust

[sturdy terrace]

This sounds like a problem eith your mouse or the game itself.. I don't think i can help you with this.

Try googling the problem.

[heavy elbow]

is us-main a premium server this force wipe

[strong summit]

How late is rustoria eu medium gonna wipe

[long wren]

force wipe in 4 hours 52min

[willow wind]

When wipe ?

[long wren]

!force

[glass olive]

Hey, @willow wind

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[fallen sequoia]

do we have to research workbenches this wipe?

[boreal ore]

no, they reversed that decision

[polar sail]

admins

long eu wipe in 2 min or

[dreamy sparrow]

No it's force wipe today , it's in 4 hours

[somber oar]

pizdec

[oblique oracle]

someone can check my ticket ?

[solid geyser]

please be patient it takes 1-3 business days for a response but may take longer

[leaden blade]

when wipe

[long wren]

!force

[glass olive]

Hey, @leaden blade

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[gentle forum]

/wipe

[glass olive]

Hey, @gentle forum

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[storm elm]

.

[wanton kraken]

Hello , where can i find map of EU MEDIUM?

!map

[glass olive]

Hey, @wanton kraken

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[sturdy terrace]

Head to https://rustoria.co/maps

[wanton kraken]

thx

[stoic grail]

when will they put the map on eu med in wipe feed?

[clever sparrow]

!force

[glass olive]

Hey, @clever sparrow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[clever sparrow]

how do i see the next map for eu long

[stoic grail]

<@&274971100184576010> when will they put the map on eu med in wipe feed?

[sturdy terrace]

Head to https://rustoria.co/maps

[clever sparrow]

@storm elm

could u help

[clever sparrow]

ah thanks

[pine sonnet]

Hi guys I have a question for you there are about how many players on the low pop server and on the small

[topaz dew]

how do i join the event today at 18:30

[hexed nimbus]

its just a new game update and a new server launch

[dense vault]

!force

[glass olive]

Hey, @dense vault

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[pure jewel]

Rustoria.co - EU Long - After today's wipe, will the blueprints remain?

[amber root]

Does anyone know if you can download map and put it in map folder on rustoria servers?

[hexed nimbus]

read above its all there LOL

[hexed nimbus]

not on forced wipe if i recall

[sturdy terrace]

#general message

[dense vault]

Rustoria BR Main will have 2 wipes today? (force and thursday wipe?)

[sturdy terrace]

No. Just force wipe.

[dense vault]

thanks

[gray wyvern]

Why is there no wipe on EU?

[sturdy terrace]

All EU servers will wipe in approx. 1 hour and 30 minutes.

[gray wyvern]

Thanks

I'm sitting like an idiot waiting for a wipe for half a day

[dark pivot]

go to bed bro

[storm ether]

@storm elm

[storm elm]

hi

[torn snow]

hello how long does it take for an appeal to be answered its been three days and no reply?

[tiny jasper]

hello

they denied my appeal but i dont have cheat could you make like my computer verification?

[tiny jasper]

they denied my appeal but i dont have cheat could you make like my computer verification?

[thorny dune]

You can open a #payment-support ticket here and request this

[torn snow]

?

[tiny jasper]

they denied my appeal but i dont have cheat could you make like my computer verification?

[thorny dune]

If your appeal was denied, there is nothing else for you to do I'm afraid

[tiny jasper]

ok

thanks

[slow jetty]

is there gonna be chickens again

[hexed nimbus]

https://tenor.com/view/swiss-chalet-rotisserie-chicken-chicken-canadian-restaurants-canadian-fast-food-gif-10582869160904378536

[thorny dune]

Your appeal was responded to 3 days ago

[hexed nimbus]

i ate them all

[torn snow]

where

[slow jetty]

mike lol fr its part of the update if they dont add it most of the update is pointless

and i know toria dosent do chickens im genuanly curious

[hexed nimbus]

coops no part of the chicken population i think its all its own thing

[slow jetty]

where you get the chickens and the eggs to start the coop

[hexed nimbus]

but if its conflicting with server i doubt the will be

[slow jetty]

what comes first the chicken or the egg

[hexed nimbus]

just gotta wait and see i guess

[slow jetty]

i wanna buy vipe but i dont wanna play if theres no chicken update lol

[thorny dune]

You can view your appeal and it's response on our webstie in the same place you originally submitted your appeal

[torn snow]

yo i think yall miss banned me in the appeal response, the person that was banned was a name that i newer saw in my life.

is there a way i can get his steam id

[thorny dune]

I've heard that chickens will indeed be playing Rustoria this forced wipe

[slow jetty]

hell yeah thank you brother @thorny dune

[thorny dune]

Feel free to DM me your SteamID and I can take a look for you

[pale verge]

has eumain already wiped?

[hexed nimbus]

yeah days ago

[pale verge]

cause it says 7 days old

[thorny dune]

There is a limited amount of people that are able to deal with these types of requests to safeguard your information but the team will respond to your ticket as soon as possible

[pure jewel]

Will there be another update with chickens and pies?

[slow jetty]

yes sir

[vagrant yarrow]

us Medium lll the clean is today right?

[jovial pier]

how do i load into server fast when it wipes

[cinder zealot]

Run around the room 3 times and it should load you in

[hexed nimbus]

not possible just depends how fast you download the update and load on the server

[hexed nimbus]

basterd

[minor temple]

Yeah it should just turn into sixty days. But someone will contact you in the ticket as soon as they can if you want options

[hexed nimbus]

allready been told only a few deal with these and to be patient like 30 min ago

[vital rivet]

yes but i didnt mention that i already had 1 VIP

so i was wondering if i could refund just 1 VIP and keep the other

[vagrant yarrow]

@minor temple Can you tell me if the US Middle Lll wipe is today and what time? I'm from Brazil and I'm lost in discord.

[hexed nimbus]

you can ask in the ticket also the will reply to it whats possible

[zealous escarp]

what time is the wipe for sea main?

[minor temple]

It wipes in 30 mins

Your in the wrong provider but it till be in 30 mins

[jovial pier]

think u funni an shii

[vagrant yarrow]

thank you very much good work

[zealous escarp]

@minor temple what time is the wipe for SEA main?

[jovial pier]

mes up playi wit felings

[minor temple]

30 minutes

[zealous escarp]

thank you @minor temple

[minor temple]

Your welcome @zealous escarp

[vale bluff]

/force

[glass olive]

Hey, @vale bluff

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[woeful copper]

Will it be possible to download the map 5 minutes before the wipe?

[serene token]

/forse

[dense coyote]

/force

[glass olive]

Hey, @dense coyote

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[grim badge]

/force

[glass olive]

Hey, @grim badge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[lofty shale]

map for eu medium som1 send me

[jovial pier]

yo why my shii keep decline wen im tryna buy vip

i got the bred for it

[tranquil brook]

when rust updates come?

8pm cet?

[austere quest]

It’s already released. Verify game file integrity or restart Steam.

[jovial pier]

yoo yall want the money rr wat im tryna buy this vip can yall help me out

is sm other way i can pay

[sturdy terrace]

What's the problem?

[jovial pier]

my card keep declining whe i got the money on tha card

[unique sundial]

the transaction flags some banks, you may need to acll your bank and tell them you're authorizing

[sturdy terrace]

If your card is declining, then that is sadly not something Rustoria can do anything about. Try calling your bank.

[jovial pier]

fs sm info least

thanks

[unique sundial]

i called my bank and told them i was authorizing if they could let it through once for 10$

[merry magnet]

staff i need help

its saying disconected for hacking but im not?

[near halo]

please submit an appeal on the support website https://rustoria.co/support/appeal

[merry magnet]

how long is this gonna take, im tryna play wipe

[near halo]

the standard response time for an appeal is 1-3 business days but could be more or less based on the situation

[merry magnet]

stevie banned me saying i had linked accs that are banned but ive never seen them in my life

[urban timber]

WHEN DOES US MEDIUM WIPE?

[runic marlin]

It's wiped already

[urban timber]

whats ip

[runic marlin]

connect medium.rustoria.us:28010
in the future see #server-info 🙂

[hidden spoke]

anyone elses servers all down?

[sleek turret]

yo yall said i would be banned before force, i still have 6 hours left on my ban, can yall unban me or is it gg's

[urban timber]

i thought us medium would be popping???

[runic marlin]

It's almost at max? 😛

[urban timber]

ntot compared to eu

[runic marlin]

[meager bay]

rip this game i dosent even work for force wipe i dont know how this developers can be so retarded of relase a update that its fk broken

[raven bison]

update your client

[solemn osprey]

Why is mine says hacking

[pulsar rampart]

no update reqruired sir

[solemn osprey]

never been, hacking - Just purchased VIP too

Anyone can help me? - SEA Long server

[sleek turret]

trashy, can u help me outg

[solemn osprey]

Anybody? Wipe is running, can't do sht here!

[hexed nimbus]

it literally says you need to update LOL close rust restart steam and it will download

[frank ravine]

HELP ME

i bought que skip for eu instead of US

can u guys help me out pleaseee

[stuck violet]

i payed for vip , since last week why isnt it working for the skip

[sullen maple]

why am i on 350 ping

aus - sea is never this high

[calm glacier]

if i am buying a 5 day vip its going to buy that after 5 days or its not going to buy that one more time

or i need to cancel that

[pine sundial]

i put an appeal in a week ago and no one has responded yet

is there anything i can do to speed up the process it said that yall normally respond at around 3 days?

[frail pebble]

sup guys, how to buy vip

[foggy prism]

I got banned for hacking, but it’s my first time playing Rustoria. Could it be because of my hours?

[austere quartz]

@raven bison is it possible to talk 1 to 1?

or anyone from moderation?

[crimson panther]

guys i have question, im stuck at queue... im 5 from i think like 40 minutes is it normal ?

@raven bison

<@&874995535881326632>

[frozen hamlet]

i was in server and restarted my game but now im back in que?

[ivory flax]

i have vip and still in queue

wtf is this scam

[balmy cypress]

Please use #payment-support

We can sort that out for you 🙂

[analog dome]

hi my friend yulia got banned because she agreed to join a party with a dude. she never used cheats. she never played with people who have cheats. she bought vip on eu long. now she is crying and she is tilted. admin help please

[balmy cypress]

It won't move while over the max pop

[frozen hamlet]

why isnt que protection working?

[balmy cypress]

Hey, please ask your friend to appeal

[balmy cypress]

We do not have queue protection I am afraid

[toxic shard]

restart steam and you will see it

[frozen hamlet]

ohhh that explains thanks

[calm glacier]

??/

if i am buying a 5 day vip its going to buy that after 5 days or its not going to buy that one more time

or i need to cancel that

[strange hill]

5 day vip?

[calm glacier]

yes

[balmy cypress]

Not too sure what you mean, but if you buy it you'll get 5 days VIP, if you already have a Wipe VIP it should add +5 days

[strange hill]

where do u get 5 day vip from

[calm glacier]

like is that a sabscription?

[hollow needle]

is the server cap being bumped up anytime soon

[tacit summit]

dude my game is pixelated can anyone help pls???

[balmy cypress]

Some servers have the option, if you don't see it for the server you are playing then it isn't possible

[balmy cypress]

Still not sure what you are asking, click one time payment if you don't want a subscription

[hollow needle]

@balmy cypress

[barren swallow]

bruh

[tacit summit]

dude my game is pixelated can anyone help pls???

[balmy cypress]

Which server?

[balmy cypress]

Your best bet is probably googling your issue in detail

[tacit summit]

yh but the update is new no

the problem came with the update dude thats the case its pretty weird

[hollow needle]

us long

@balmy cypress

[burnt steeple]

couldnot load assetbundle help

[high dirge]

client.connect mon.rustoria.uk:28012

[sleek turret]

@cinder zealot i still have 6 hours on my ban for some reason, this is absolute bullshit. yall said i would be able to play force.

[unique tinsel]

r

[analog yarrow]

the server doesn't keep a queue? it kicked me out via rpc loot!!

[barren tinsel]

can any adm check my friends account? He was banned for 7 days play with hacker. but its havent been unlocked yet. can you help me check it? He has a lot of inventory . He doesnt know the person who uses the cheat. its the first time he plays with him. 76561199168690568

@balmy cypress

[glass olive]

Hey, @barren tinsel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torn snow]

yo i need some help me and my friend ware banned for a week for playing with hacker. who was banned on the 12.2.25 but we started playing the server on the 21 so im realy confused and wuld like some help.

[analog yarrow]

They said they were going to put all the servers that would keep a queue for 5 minutes <@&274971100184576010>

[barren tinsel]

@glass olive can i make ticket for my friend?

[stiff plover]

i keep getting kicked from rustoria us medium and i dont know why it says ur name @thin plover

[barren tinsel]

@balmy cypresscan i make ticket for my friend?

[high dirge]

https://tenor.com/view/granny-dance-gif-11638418557026172594

[proud shoal]

Quiero entrar a BR main y no me deja descargar el mundo hace 30 min, alguien me ayuda?

[misty scroll]

You can find the map here #wipe-feed message

[misty scroll]

What do you mean?

[misty scroll]

Send them a message please

[plain kite]

get more slots on us long i thought if the game crashed youd skip queue

[stiff plover]

they dont have their dms open

[hollow needle]

@misty scroll why is the cap so low for us long

[misty scroll]

Rustoria does not have a grace period, no

[misty scroll]

The server has to last the whole month, no reason to get 1000 people on immediately and have bad performance rest of the wipe due to high entity count

Besides, 500 is not low

[copper topaz]

Can yall please stock the monthly long US VIP stocks for 5 DOLLARS

[plain kite]

cant it surive like 150 more_

[copper topaz]

Please juicy adminstratiors

[barren tinsel]

@misty scroll my friend was banned for 7 days play with hacker not me. but today he still on banned.. the guy who used cheats joined his team for the first time. they met in the game.

[misty scroll]

They can submit an appeal https://rustoria.co/support/appeal

[barren tinsel]

@misty scrollthey cant using dc

[misty scroll]

It is on a website

[barren tinsel]

that is why im here.

[umbral lintel]

@misty scroll i wasnt even playing rustoria yesterday and i got banned for playing with a hacker?

do you know why

[copper topaz]

Please juicy admin restock the 5 DOLLARS us long monthly servers

[misty scroll]

The appeal process is through the website. They need to use their Steam account so we can verify who is appealing. Discord is not needed at all.

[misty scroll]

I have no idea about your particular ban, but you can appeal it here: https://rustoria.co/support/appeal

[umbral lintel]

i already appealed

[barren tinsel]

okay ill let them know.

[misty scroll]

They will be in stock when somebody else's VIP expires

[barren tinsel]

@misty scroll76561199168690568

[turbid pewter]

Up the pop of US Long pls

[copper topaz]

Bruh so after 1 week

[misty scroll]

They need to appeal here: https://rustoria.co/support/appeal

[copper topaz]

Whats the point of paying for que skip after 1 week

[barren tinsel]

@misty scrollcan u check for me this account is permanently banned?

[misty scroll]

Not everybody buys VIP at the same time, you don't know when the next one expiring will be

[stiff plover]

the anabolic jenx's persons dms are closed i would like help

[misty scroll]

They ban duration will show when trying to connect

[copper topaz]

bruh

[misty scroll]

What is your SteamID?

[umbral lintel]

i havent played toria in 8 days why am i banned?

[stiff plover]

like the numbers holdup

[shy remnant]

You've just sent your appeal, please wait for a response to it

[stiff plover]

76561199013034244

[turbid pewter]

Will the pop every be boosted for US Long

[umbral lintel]

alright

[plain kite]

i hope so

[shy remnant]

Boosted ?

Wdym

[turbid pewter]

Raised

[misty scroll]

I'll have a quick look

[stiff plover]

ty

[grizzled shadow]

no

[plain kite]

think it just got upped

[shy remnant]

It's automatic

[grizzled shadow]

ok

[turbid pewter]

Nah there gotta be some manual override to up the pop

[plain kite]

us long just got raised 100

[misty scroll]

Should be able to join again in ~15 minutes

[misty scroll]

Yes, it is automatically adjusting

[plain kite]

aight

it should've gone up 50 more 🙄

[barren tinsel]

@misty scroll last week it showed he was banned for 7 days, but today it didnt show the time , only show him play with hacker.

[turbid pewter]

U sure

[misty scroll]

The ban appears to have expired already

[misty scroll]

Am I sure that it adjusts automatically?

Unless you have compelling evidence to suggest otherwise, yes, I am sure

[plain kite]

dont think you need to question a admin

[barren tinsel]

@misty scrolli want you to help me check he has permanently banned this server or not .if its permanently banned, i will ask him to find a wt to go to the website appeal

[misty scroll]

The ban expired already

[jovial pier]

hey admin i need help

[misty scroll]

Please read what I am writing

Hey player, maybe I can help you

[bleak wave]

how do i report a player?

[jovial pier]

my teammate js got disconnected and now hes in que

[misty scroll]

!report

[glass olive]

Hey, @bleak wave

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[misty scroll]

Unfortunately there is not much we can do about this

[jovial pier]

he got kicked out beacuse the spinning wheel

so yall cant do nothing

[plain kite]

that happened to me aswell

i turned up my graphics and just crashed

[misty scroll]

If there is a bug causing them to get kicked, you'll need to report that to Facepunch via the F7 feature. Unfortunately nothing more I can do for you in this situation :/

[jovial pier]

yeah but he wasz alreadfy loaded in and the server kicked him out beacuse of the spinning wheel

[barren tinsel]

@misty scrollthe ban expired already means? he can play the sever right now? cuz he would be kicked out if he entered the server before. thank you so much to help.

[misty scroll]

I know it sucks to be in that situation, I wish there was more I could do

[misty scroll]

Yes, they can join the server

[jovial pier]

thank u

[barren tinsel]

@misty scroll thank you so much have a great day.!!

[misty scroll]

You too!

[bleak wave]

thanks

[torn snow]

yo i need some help me and my friend ware banned for a week for playing with hacker. who was banned on the 12.2.25 but we started playing the server on the 21 so im realy confused and wuld like some help.

[proud shoal]

Se cayó br main?

[flat skiff]

BR MAIN

[halcyon sky]

Vip not working for me????

[dreamy spade]

yo is there grace period on queue if you get kicked

[proud shoal]

Br main

[plain kite]

nope

[fringe nova]

so one of your mods reduced my ban time and said id be able to play force but im still banned ???

[turbid pewter]

Can’t you just override and up the pop to like 750

[dreamy spade]

wathafak

thats sum bullshit

[plain kite]

my game crashed and now im in queue and its almost 10pm for me so i cant be on for much longer

[misty scroll]

Please submit an appeal: https://rustoria.co/support/appeal

[torn snow]

i did they denied me and send id of a person that was banned before we started playing on the server

[misty scroll]

It looks to be online still

[dreamy spade]

lmao i got fly hacked and now stuck in 100+ queue

rust experience

[misty scroll]

Please submit a #payment-support ticket

[misty scroll]

There is not

[plain kite]

im hard stuck in 36 queue

[fringe nova]

i got my ban reduced but i cant play force ???

[dreamy spade]

i got the memo bro

[fringe nova]

im confused

@cinder zealot

u reduced my ban but i still cant play force ?

[trail bolt]

BRO

I WANT TO PLAY BR MAIN BUT IDK

[proud canopy]

I just bought rust and on rustoria it says im kicked for hacking, this only happens with rustoria server and i do not know why, litterly my first time joining

[misty scroll]

Should be fixed in ~15 minutes

[misty scroll]

No. It is automatic

[fringe nova]

my whole team awas able to play but not me and we all sat in support and talked to nickalo

[misty scroll]

Submit an appeal https://rustoria.co/support/appeal

[misty scroll]

Yes I see that, which is why I fixed it for you 😄

[fringe nova]

thank you appreciate it

ill try again in 15

[misty scroll]

Yeah, every time you try connecting it just extends the time before it checks the actual ban status

[proud canopy]

how long does it usally take before appeals get looked at

[misty scroll]

So give it like 15-20 minutes without trying to connect and it should be good

[misty scroll]

Usually takes 1-3 days

[fringe nova]

okay ill go take a dab

[sturdy terrace]

Head to #looking-for-group please.

[wanton hound]

Anything done about cheaters?

[candid mountain]

Yoo

[wanton hound]

need a team ong

[torn snow]

any mod/admin got 5/10 min to help me figure smt out

[candid mountain]

Is "VIP" not working ? <@&274971100184576010>

[misty scroll]

Anything specific you are referring to? Other than the obvious fact that they are banned when they are caught?

[misty scroll]

What's up?

[misty scroll]

Please submit a #payment-support ticket

[wanton hound]

It was pitch black and I was in the middle of the woods couldn’t see jack squat, and here comes a random with a bow and then I’m dead yet I have no idea where he was

[misty scroll]

Have you reported them?

[fringe nova]

think its safe to try ?

[misty scroll]

My guy it's been 10 minutes

Give it a little more

[torn snow]

im trying to figure out the reason i got banned everyone keeps saying appeal, when i did they said i got banned for playing with a guy that was banned 22 days ago when i started only 12 days ago on rustoria so im so confused and cant do anything.

[misty scroll]

Otherwise you'll just wait longer in the end 😄

[wanton hound]

Ima just wait to play probably like a week

[misty scroll]

You were banned for playing with I LOVE Ruthh on 03/03, which was 3 days ago. Not sure where you are getting the 22 days ago from, but it must not be related to your ban

[misty scroll]

Can I help you?

[torn snow]

????

3 days ago i played with fuck putin and only him??

[smoky drift]

I got banned while playing with my friend, why was I banned?

[misty scroll]

Well the logs tell a different story, but that's why we have an appeal system. The appeal is your chance to explain your situation and have it reviewed by an admin 🙂

[misty scroll]

Without a SteamID I can't do much

[torn snow]

did it say i baged him i meybe gave him my base after we got off he never joined our team and dident play with us

[smoky drift]

https://steamcommunity.com/profiles/76561198399568088/

[misty scroll]

I cannot give details about why and how you were associated with that player, but you should know since you were the one playing

[shy remnant]

!appeal

[glass olive]

Hey, @smoky drift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torn snow]

idk mate i was on a team only with fuck putin and if i gave a random my base it shuldent be my fault he was cheating

[misty scroll]

You can explain all this in your appeal, not here

[wooden bronze]

Que pasó con Br Main ?

[torn snow]

i cant appeal it was denied and its a fucking joke yall baned me for no apperent reason

[misty scroll]

Are the issues still ongoing?

[wooden bronze]

Ya wipeo ?

[misty scroll]

You were given the exact reason in here, as well as in your appeal. While you may disagree with this decision, your ban will remain, which means you will have to wait it out.

[misty scroll]

It looks to be running like normal. Have you tried connecting with the IP?

[pliant dust]

i had a ticket made a few days ago and nver got a response if anyone could responde that would be awsome :]

[wooden bronze]

No me sale el mapa del wipe !

[torn snow]

i want proof cus if all yall banned me for is cus i baged him this server is fucked

[fringe nova]

maybe now?

[misty scroll]

You already got a response, you can see it where you submitted the appeal

[pliant dust]

oh thank you

is that on the sight?

[misty scroll]

You can download it here #wipe-feed message

[misty scroll]

We, like every other respected Rust organisation, give no information about bans as that would be counterproductive to our work. You were associated with this player, which means somebody in your team would knows why and how you were associated. There will be no proof shared, but none of this was simple because you gave a player a bag...

[misty scroll]

Give it a go

[misty scroll]

Yes

[pliant dust]

i cant find the response... im slow

[fringe nova]

nope

[wooden bronze]

Sorry, gracias !

[pliant dust]

i found it any way i can talk to admin about it or is the apeal the only thing i can do?

i had a very old ban and just wanna play rust again

[misty scroll]

Appeal is the only thing you can do, unfortunately

[pliant dust]

F

[torn snow]

if i can se the logs ill stop annoying yall but now it looks like you banned us for giving him a bag at the end of the wipe cus my team8 said that they dont know that name and dont remember even killing him.

[languid lantern]

we were banned for playing with a cheater, but he turned out not to be a cheater and he was banned in steam. Can you remove the block? @misty scroll

[polar current]

How can I appeal a ban ?

[pliant dust]

if i make another you think it would be looked at still or just denied

[fringe nova]

i was told i would be able to play at force /:

[misty scroll]

You appear to be unbanned, so it's just a matter of time before it updates, unfortunately

[polar current]

^^

[pliant dust]

i played with my brother who got cheats without me knowing and have been banned for a year and a half

[misty scroll]

You cannot see any logs, no.

[torn snow]

yall just ban anyone then

[misty scroll]

https://rustoria.co/support/appeal

[pliant dust]

?

[misty scroll]

https://rustoria.co/support/appeal

[misty scroll]

I doubt you'll be able to submit a second appeal

If you are able to, it will be looked at of course

[pliant dust]

ok yall have 0 tollerance against playing with cheaters or will there be chance ill get unbaned later cuz only got 1 ban and it was a forever ban

[misty scroll]

We ban people who are associated with cheaters, yes

[languid lantern]

He's not responding to my messages.

[misty scroll]

Arm yourself with a bit of patience, it will be responded to

[fringe nova]

damn aight says im still banned for 4hrs ?

[misty scroll]

I've asked the admin responsible for your ban, they'll reach out to you if things change. But as of right now, it appears to be a permanent ban.

[languid lantern]

can you influence the speed of the response in any way?

[misty scroll]

That is super strange

I'll try to see if there's anything else I can do

[misty scroll]

I cannot

[torn snow]

u give no proof and probably banned us for giveing him a base. and is hella wierd u dont wanna just tell me how i "teamed" with this random i newer even remember seing.

[runic marlin]

Hey there, I was the one who reviewed your ban appeal. It will remain and you'll have to find somewhere else to play

[pliant dust]

oh ok.

there will never be a unban for anyone who didnt even know they were playing with cheaters

[misty scroll]

Either you or your teammate HAS to know what you guys were doing. It is not my responsibility to tell you what you are doing. No logs will ever be provided to a player under any circumstances.

[pliant dust]

i thought theres supposed to be a month ban and stuff not just perm ban for not knowing

[vapid charm]

.

[runic marlin]

Your ban isn't because you were playing with a cheater, you're banned for ban evasion

[pliant dust]

ban evasion?

whats that lol

i havent played ina year sorry

[torn snow]

but its yalls responsibility to ban us and admin abuse cus we "teamed" with some random who was gamebanned 22 days ago but we suposetly played with his 3 days ago yall hella wierd

[runic marlin]

All good, ban evasion means when you've been banned on one account and you're trying to get around that ban by playing on a different account

[pliant dust]

ive only had one account

that because the persone cheating was my brother and has the same ip

so they thought we were the same person @runic marlin

[umbral lintel]

@runic marlin you know why i got banned even tho i wasnt on toria for more then a week

[pliant dust]

im open to yall chrecking my pc just really wanna play

[runic marlin]

I've found evidence that says otherwise, there's nothing you can say to change my mind on this. As I said before, you'll have to find another community to play on

[runic marlin]

!steamid

[glass olive]

Hey, @umbral lintel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant dust]

what evidence cuz that confuses me? @runic marlin ive never had cheats installed once so that just cant have any turuth to it

[umbral lintel]

76561199388060554

[misty scroll]

Again, unsure where you are getting the "22 days ago" number from. You were playing with the cheater who was banned on Rustoria, therefore you were also banned. We are not abusing, we are not doing anything out of the ordinary, or whatever you are implying. I understand that being banned sucks, but at the end of the day it is your responsibility to not play with cheaters, not ours. There is nothing more I can help you with, you keep saying the same thing over and over, to which I have no choice but to do the same. I hope you have a great rest of your day!

[runic marlin]

Can't share that with you as it's confidential

[pliant dust]

is there a way to look at when i was first banned

and that the person i wa

was playin with got banned

[pure lily]

New AU premium server has no scientists on the map at all, rig, roads, labs ect

[fringe nova]

do i make a ticket or something ?

[pure lily]

and animals dont move ^

[runic marlin]

@umbral lintel Fixed, should be good to connect in 5-10 minutes

[misty scroll]

No it won't make much of a difference, it'd still be me dealing with it 😄

[umbral lintel]

thank you

[open grail]

they didnt have the 15$ invo they cant get in

[pliant dust]

im confused on how you think i was cheating also when i was banned in chat it said playing with cheater

idk i tryed

[misty scroll]

Only thing I can say is to give it some more time without trying to connect @fringe nova

[torn snow]

he is game banned for 22 days i can send u his steam. and your not showing any proof on us "teaming" with him your just saying that we did when none of us remember that name. and ur saying is our responsibility to not play with cheaters when we newer did yall just saying we did and i wont say other weys untill u tell/show me execly what we did with him.

[fringe nova]

yeah ggs i guess

[runic marlin]

I'm going to doublecheck something real quick @pliant dust

[pliant dust]

ok thank you trashy

[misty scroll]

We are just going in circles here, and wasting both mine and your time. Have a great day!

[torn snow]

only way ur gonna get rid of me is banning me, muting or providing the proof.

[pliant dust]

they pay admins to put up with shit like this 24/7? lol

[misty scroll]

Okay no problem. I'll gladly give you a little break from chat then 😄

[torn snow]

do it all yalls admins do is abuse anyways

[runic marlin]

Yeah I did an oopsie here, I take full responsibility and I apologize for the inconvenience. You have been unbanned and you should be good to connect in 5-10 minutes. Hope you can forgive me though and I wish you a good time playing on our servers P.S. I guess this goes without saying but don't play with your brother again on our servers if he ban evades (He's still not allowed back on our servers) please and thank you!

[pliant dust]

he is in prison lol...

thank you

[runic marlin]

Yikes

[pliant dust]

glad i kept going instead of giving up

[runic marlin]

No worries, thanks for your patience

[pliant dust]

ofc thanks man

[pliant dust]

they pay yall to put up with shit like this 24/7?

[runic marlin]

No, we're volunteers 🙂

[pliant dust]

damn

g shit :]

[runic marlin]

Happy to help 😄

[velvet heath]

Got video of him doing it to me too just now
https://youtu.be/RTxB03qUqnI

@runic marlin - I'm sure you hear this a lot about chaters, outside of F7, am I able to submit a cheater report with video proof somewhere?

[vapid heart]

any admin here?

[open grail]

!report

[glass olive]

Hey, @velvet heath

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open grail]

can put it in here

[velvet heath]

Thank you

[open grail]

evidence helps us a lot too thank you for taking the time

[vapid heart]

can someone help me to unban my friend who accidentally playing with hacker? it's happened 7 months ago, but he still got the message, he can queue but when buy VIP, it's said playing with hacker

[velvet heath]

@open grail - For some reason I keep getting an error in submitting my report and it's not going through

[open grail]

whats the error

[long kraken]

He has to buy a new account. Theres no unban possibility in Steam

[jagged hawk]

xXD

[velvet heath]

@open grail - It says "woah, slow down - You're making tickers really fast. We'll create your ticket after this quick countdown"

However, I've only attempted to make one ticket and there's no countdown, haha

[open grail]

switch browsers

[velvet heath]

@open grail - Unfortunately I'm getting the same message on another browser :/

[vapid heart]

it's only banned on server rustoria bro, not rust

[velvet heath]

@[EE] - I found the fix, I was trying to attach media, when I did it without media, it worked 🙂

[open grail]

[long kraken]

Oh, ok... Then you kinda need submit an appeal ticket I think

[high dirge]

Gave a dude a base didint even inv him to Team we didint know Who he was and dude ends up being a cheater. And get banned for playing with a hacker makes no sense

[jovial pier]

hey i just killed this guy and he was loaded and all of sudden i got kicked an now i cant load can yall help me out

i even got a clip of it

[blazing quest]

server down?

[jovial pier]

maybe

[blazing quest]

shitty server

[near halo]

rustoria us main down?

[opaque moss]

seems that way

[blazing quest]

yuh

[reef onyx]

bro

[high dirge]

Shittiest ever ban reason to be seen idc Who made this up but to be banned for giving a base away to a cheater that we didint even know he was cheating is crazy work

[valid girder]

I was in queue for 2 fucking hours i swear to god if i get in queue again somone is going to die

[near halo]

auto click the reconnect thing

[valid girder]

is it up for you

what is the client connect?

[turbid kindle]

its fixed bro

[velvet heath]

i'M IN

[valid girder]

it's not fucking working

[turbid kindle]

restart your computer

[valid girder]

did you see a queue

[turbid kindle]

yep 600 ahead

[valid girder]

FUCK

[velvet heath]

hE'S LOSING IT

[near halo]

just buy vip

[valid girder]

it's still not working

it says 0/850

[blazing quest]

yeah not working

[velvet heath]

I'm in looting kids who crashed lol

[blazing quest]

he wanted u to not get in

[velvet heath]

found a trio lmo

[opaque moss]

main showing online

[steep panther]

Why does Rustoria US Main say Disconnected: Disconnected

[opaque moss]

start mashing reconnect

[near halo]

I hacked you

55 player queu btw

[high dirge]

Bro how does this make sense Gave dude a base didint even inv him to Team we didint know Who he was and dude ends up being a cheater. And we get banned for playing with a hacker makes no sense

[near halo]

well you did associate

so it is reasonable

[tardy inlet]

i bought a que skip and it wont work

[valid girder]

IM IN A FUCKING 300 PLAYER QUEUE

[high dirge]

Ye but why not Just make that the reason but they say u were playing with a hacker

[valid girder]

IM ABOUT TO SHOOT MYSELF

[near halo]

🫃

[weak heart]

bro i justed waited a 3 hour qeue on us main and then the server goes down and i got to wait again

[digital horizon]

i have vip and im in que?????

[near halo]

buy vip

[near halo]

yh how it works there is a cap to ppl in a server

[tardy inlet]

yeah

[valid girder]

It dropped like cracy

[tardy inlet]

qtf

[valid girder]

thank god

[digital horizon]

why am i in que

[tardy inlet]

i have a queue skip

[digital horizon]

i payed for to to be

[valid girder]

300 to 30

[digital horizon]

no shit idiot i have vip it shouldnt matyter

[tardy inlet]

me too

[near halo]

well yes it does dumbass

[tardy inlet]

im in a fucking queue

[cyan quiver]

bro

we lost everything because of the DC

[digital horizon]

why am i in que

[cyan quiver]

y'all should make a rollback

[tardy inlet]

<@&274971100184576010>

[digital horizon]

<@&874995535881326632>

[tardy inlet]

im in a queue like wf

[paper sleet]

Bro why im I on queue

[tardy inlet]

I bought a queue skip and everything

[paper sleet]

I have vip

[weak heart]

why is max pop 800 make it 850

[paper sleet]

Man this shit is fcked up

We pay for what? to wait?

<@&874995535881326632>

[mossy folio]

can admins fix powerplant redcard not respawning and large oilrig npc's not respawning when crate respawned on SEA LONG

[paper sleet]

this shit is ass man

[weak heart]

make the max higher so we can get back in

[paper sleet]

We pay to still have to wait in fcking queue

<@&874995535881326632>

<@&874995535881326632>

[soft comet]

why are there no scientists and why do none of the animals attack? they just sit there

in sea long ^

[shy remnant]

Please make a #payment-support ticket

[soft comet]

is this a bug or is this an intended thing? i’ve never seen this on vanilla

[soft comet]

sometimes u gotta restart game

did u link it to the right account?

[wispy dirge]

@gilded crater what can we help you with?

[gilded crater]

Im like in the srever but not loaded in @wispy dirge

[gilded crater]

Can i Screen share and show you

[wispy dirge]

Can't join a call at the moment, are you stuck on loading or something along those lines?

[gilded crater]

yeah just says receiving data

[wispy dirge]

Restart steam

[gilded crater]

bro

imma be in q again

i legit just waited

theres no way

[wispy dirge]

You're welcome to wait it out, but if something happened to the connection then it'll time out eventually.

[topaz mesa]

the crates on us main are not respawing

[gilded crater]

yeah nice im just in q again